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Showing 160 to 180 of 1541 Apps
EngageBay CRM

EngageBay CRM

  • Free Plan Available
8.2
1 Reviews
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EngageBay is an integrated marketing, CRM & service software. Show more

EngageBay CRM is a robust tool that integrates effortlessly with Shopify to sync orders, products, and customer information seamlessly. It empowers businesses to enhance customer engagement through personalized emails, SMS, and targeted calls, ensuring effective communication. With its advanced features, you can nurture leads using tailored email sequences, drip campaigns, and behavior-based triggers, which help in converting prospects into loyal customers. The platform supports web tracking to provide insights into user web history and events, facilitating informed decision-making. Additionally, EngageBay CRM enables businesses to maintain a dynamic social media presence through scheduled posts, helping to engage with audiences more consistently. It also streamlines marketing automation, making follow-up processes efficient and saving valuable time. Furthermore, it provides a comprehensive view of customer interactions, ensuring superior customer support services by documenting every touchpoint smoothly.
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Sync orders
Personalized communication
Drip campaigns
Sync contacts
Web tracking
Email sequences
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SHIPAID ‑ Shipping Guarantee

SHIPAID ‑ Shipping Guarantee

  • Free Plan Available
8.2
21 Reviews
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Upsell Shipping Insurance Alternative & Convert Extra Revenue Show more

ShipAid – Shipping Guarantee is an innovative app designed to elevate your customer's post-purchase experience by addressing delivery concerns effectively. With this app, businesses can offer their customers reassurance for dealing with lost, stolen, damaged, or late shipments, without the hassle of dealing with traditional insurance companies. Merchants can set their own Guarantee Fee, allowing them to create an additional stream of revenue. The app features a branded Customer Resolution and Tracking Portal, enabling easy communication and resolution of shipping claims with just a few clicks. Custom Shipping Notifications ensure that customers are kept informed, alleviating order anxiety and enhancing customer satisfaction. ShipAid seamlessly integrates with all cart types and offers custom installation within 24 hours, making it a vital tool for streamlining issue resolution and boosting customer loyalty.
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Shipping guarantee
Custom guarantee fee
Profit retention
Quick issue resolution
Enhanced customer support
Seamless claims integration
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ReturnBear

ReturnBear

  • Free Plan Available
8.2
6 Reviews
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Save time & money on returns with a full-suite return solution Show more

ReturnBear is a comprehensive reverse logistics application designed to streamline the process of handling, processing, and refurbishing returned products. By offering access to a vast drop-off network that spans across Canada, it allows merchants to significantly cut down costs associated with returns. Through its intuitive online portal, businesses can effortlessly automate and manage returns, exchanges, and store credits, enhancing customer satisfaction and operational efficiency. ReturnBear not only manages the logistics of returns but also transforms them from liabilities into opportunities through its end-to-end processing capabilities, including quality assurance and repackaging for fulfillment to new customers. This package-free and label-free service model revolutionizes the return experience, making it seamless for both merchants and customers. In essence, ReturnBear empowers businesses to enforce their brand policies effectively while optimizing the returns process.
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Automate returns management
Drop-off network
Handle item processing
Process refunds & exchanges
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Returbo: Returns & Exchanges

Returbo: Returns & Exchanges

  • $1124-$479 / Month
  • Free Plan Available
  • 30 Days Free Trial
8.2
74 Reviews
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Automatic returns, exchanges, and complaints! Show more

Returbo is a cutting-edge application designed to streamline the post-purchase experience for Shopify store owners. This powerful tool modernizes how returns, exchanges, and complaints are handled by providing customers with a digital return form for self-registration and generating return shipping slips automatically. Integrated directly into your website, Returbo allows for seamless operation, including automatic tracking and effortless management. The app also enhances communication by keeping customers informed through timely email notifications. Additional features such as the option to attach images and comments ensure a comprehensive approach to resolving customer issues. By facilitating an easy exchange process, Returbo not only boosts sales but also enhances customer satisfaction. Experience the simplicity of handling returns and exchanges on autopilot with Returbo.
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Email notifications
Automatic tracking
Self-registration
Autogenerated slips
Effortless management
Image & comments attachment
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3Dsellers ‑ CRM & Helpdesk

3Dsellers ‑ CRM & Helpdesk

  • $25-$199 / Month
  • 7 Days Free Trial
8.2
3 Reviews
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Helpdesk, Customer Service, Customer Support, Ticket, Feedback Show more

3Dsellers - CRM & Helpdesk is a comprehensive solution designed to streamline the operations of online sellers by integrating seamlessly with popular eCommerce platforms like Shopify, Amazon, and eBay. With more than a decade of experience, the app has empowered thousands of businesses to expand their reach and improve efficiency. Its robust suite of tools includes a centralized eCommerce Helpdesk that consolidates customer support, an order management system for efficient transaction handling, and automated feedback as well as product review requests to enhance customer engagement. The app's features also boast functionalities such as email templates for quicker responses, auto-responders to automate workflow, and auto messages for maintaining customer communication. Additionally, 3Dsellers offers automated feedback reminders and alerts to facilitate positive customer reviews. By using 3Dsellers, business owners can concentrate on scaling their enterprises while the app takes care of operational complexities.
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Centralized helpdesk
Email templates
Auto responder
Auto messages
Automated feedback
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Product Inquiry on WhatsApp

Product Inquiry on WhatsApp

  • $14.99-$149.99 / Month
  • Free Plan Available
8.2
2 Reviews
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"Instantly resolve customer queries via WhatsApp for seamless shopping experiences." Show more

"Product Inquiry on WhatsApp" is an innovative app designed to enhance customer engagement and streamline communication between shoppers and merchants. By integrating a customizable WhatsApp button on product pages, it enables customers to reach out instantly with any questions about product details or customizations. This direct line to merchants allows for quick responses, fostering trust and helping customers make informed purchasing decisions. The app is designed to work seamlessly across both mobile and desktop platforms, ensuring accessibility for all users. Featuring a pre-filled message option, it simplifies the inquiry process, encouraging more visitors to engage. Ultimately, this tool helps businesses convert more visitors into loyal customers by addressing their concerns in real-time.
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Boost customer engagement
Pre-filled message
Instant customer inquiries
Customizable whatsapp button
Mobile & desktop friendly
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Conform

Conform

  • $4.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
1 Reviews
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Easy way to confirm manual bank transfer payment Show more

Conform is an app designed to streamline the payment confirmation process for stores using manual payment methods or bank transfers. When a customer completes their payment, they can simply fill out a confirmation form with their order number. This action automatically tags the order with "paid-confirm" in the store's database. This tagging system allows store owners to easily identify and filter orders that have been paid. As a result, shop owners can efficiently update payment records without the hassle of manual checks. By simplifying payment confirmation, Conform enhances the efficiency of store operations and improves customer service. This app is a valuable tool for businesses looking to manage manual payments more effectively.
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Confirm payment form
Tag orders paid
Filter paid orders
Install App
ReturnX: Returns & Exchanges

ReturnX: Returns & Exchanges

  • $39-$169 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
37 Reviews
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Easy return, exchange, refund, store credit, gift card & label Show more

ReturnX is an innovative app designed to streamline the return and exchange process for eCommerce businesses, particularly on Shopify. This powerful tool automates return labels and offers a self-service portal, making it easier than ever for customers to handle returns and exchanges. By integrating with major logistics partners like DHL, DPD, Royal Mail, UPS, and USPS, ReturnX ensures smooth logistics management, saving valuable time for businesses. It enhances customer loyalty by providing flexible refund options such as gift cards, and employs AI analytics to analyze return requests, images, and comments for actionable insights. With a custom rules engine, businesses can enforce their unique return and refund policies effortlessly. Overall, ReturnX not only simplifies return management but also helps recover revenue, making it an essential asset for modern eCommerce retailers.
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Automated return labels
Self-serve options
Custom branded portal
Refund via gift card
Major logistics integration
Actionable return insights
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Bizify ‑ WhatsApp chat

Bizify ‑ WhatsApp chat

  • Free Plan Available
8.2
1 Reviews
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Interact with your customers where they often are Show more

Bizify ‑ WhatsApp Chat is an innovative solution designed to bridge the communication gap between online stores and their visitors. While online shopping offers convenience, it often lacks the personalized touch provided by in-store sales staff who assist and persuade customers. Bizify addresses this shortfall by enabling store visitors to reach out directly to the store via a WhatsApp chat, offering immediate assistance and clarity. This seamless integration ensures potential buyers' queries are swiftly answered, enhancing their confidence in making a purchase. With a user-friendly interface that requires no coding skills, store owners can effortlessly set up and customize their chat settings to suit their brand’s identity. By leveraging the power and familiarity of WhatsApp, Bizify enhances the online shopping experience, making it as interactive and engaging as possible.
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User-friendly interface
Instant messaging
Whatsapp chat widget
No coding needed
Customizable
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WS Questions

WS Questions

  • Free Plan Available
  • 7 Days Free Trial
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Q/A about your products Show more

WS Questions is an innovative app designed to enhance product descriptions by incorporating an accordion-style FAQ section on each product page. This dynamic feature seamlessly integrates with theme customization, ensuring compatibility with every theme and device. With WS Questions, you can add unlimited questions and answers to address customer queries directly on your product pages, improving user experience and increasing potential sales. The app effortlessly adapts to various themes, providing a consistent and professional look across all platforms. Whether viewed on a desktop, tablet, or smartphone, WS Questions maintains its functionality and aesthetic appeal. This user-friendly tool streamlines the information delivery process, allowing potential buyers to find answers quickly and easily.
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Theme integration
Multi-device support
Accordion faq
Unlimited q/a
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Ests Inquire Pro

Ests Inquire Pro

  • $3.99-$11.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
1 Reviews
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This app is very useful for users who want to inquiry product. Show more

Ests InquirePro is a cutting-edge app designed to enhance customer engagement by streamlining the process of handling product inquiry and quote requests. When a customer submits an inquiry, both the customer and the store admin receive instant email notifications, ensuring prompt communication. The app allows you to view, reply to, and track the status of each inquiry, providing a seamless way to offer timely and personalized customer support. Merchants have the flexibility to customize inquiry form fields, colors, and styles to align with their brand identity. By simplifying the inquiry process and facilitating effective communication, Ests InquirePro ensures that customer interactions are efficient and satisfactory, ultimately boosting customer satisfaction and loyalty.
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Customizable forms
Customer engagement
Email notifications
Track inquiries
Reply to inquiries
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Persifund: Returns & Exchanges

Persifund: Returns & Exchanges

  • $0.99-$14.99 / Month
  • 7 Days Free Trial
8.2
1 Reviews
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Eliminate manual tasks by automated return workflows Show more

PersiFund Automated Returns transforms the often frustrating process of returns into a valuable sales opportunity. By offering a self-service returns center, it empowers customers to manage their returns effortlessly while receiving real-time email notifications to stay updated on the return status. The app centralizes returns management, streamlining the process and resulting in time and cost savings for both businesses and their customers. With customizable return solutions, PersiFund encourages exchanges instead of outright returns, thereby preventing lost sales and enhancing customer satisfaction. The platform also incorporates advanced features like an automated branded returns and exchange portal, sophisticated eligibility rules to thwart fraud, and seamless integration with shipping carriers. Additionally, access to detailed returns data allows businesses to make informed decisions to further minimize returns and boost sales success.
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Automated workflows
Self-service returns center
Real-time email notifications
Centralized management platform
Customizable return solutions
Branded returns portal
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HeroChat

HeroChat

  • $1549-$949 / Month
  • 14 Days Free Trial
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Automate customer communication with AI-powered chat across multiple channels.

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Smartarget

Smartarget

  • $9 / Month
  • Free Plan Available
8.2
4 Reviews
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30+ apps: Chat, Popup, FAQ, Reviews, Lucky Wheel, Message Bar. Show more

Smartarget is a comprehensive suite of over 30 apps designed to enhance sales and customer engagement for businesses. It features an array of chat apps that facilitate seamless customer support through popular platforms like WhatsApp, Facebook Messenger, Telegram, and iMessage, as well as a Click to Call function. For those looking to capture leads and boost interaction, the app suite includes various popup tools such as newsletter forms, exit intent popups, and countdown popups. Additionally, Smartarget offers apps that elevate your digital marketing efforts, including social media follow icons, a Lucky Wheel for discounts, FAQ displays, customer reviews widgets, and storytelling features for Instagram and TikTok. By strategically leveraging these tools, businesses can significantly improve their online presence and customer experience. Whether you aim to increase customer trust with reviews, reduce inquiries with FAQs, or engage users with interactive elements, Smartarget provides the tools necessary to drive success.
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Popup forms
Customer reviews
Exit intent popup
Customer support chat
Click to call
Countdown popup
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Ezychat: Whatsapp Chat Button

Ezychat: Whatsapp Chat Button

  • $0.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
1 Reviews
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Ezychat: Enhance customer engagement with seamless WhatsApp integration.

Install App
ChatGPT Plus for Customer Care

ChatGPT Plus for Customer Care

  • $9-$50 / Month
  • Free Plan Available
8.2
2 Reviews
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Zero-setup Ai Sales Associate trained on your catalog. Show more

ChatGPT Plus for Customer Care is your round-the-clock virtual assistant designed to revolutionize your online sales experience. Imagine having a seasoned salesperson available 24/7, providing your customers with real-time, personalized recommendations based on their browsing habits and previous purchases. By seamlessly integrating with your unique product and customer data, this AI-driven platform enhances customer satisfaction and boosts sales without the need for complex setup. Simply install, and let the AI work its magic by auto-training on your catalog instantly. Customize the experience by crafting a personality, choosing vibrant colors, and adding your personal icons. Built on OpenAI's advanced GPT-4 model, ChatGPT Plus for Customer Care supports various communication channels like email, Messenger, or WhatsApp, providing tailored support that aligns with your brand. For more information or inquiries, reach out via WhatsApp at +6588816196.
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Real-time recommendations
Customizable chatbot
Personalized browsing
Auto-trained ai
24/7 accessibility
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Zotabox Contact Form Builder

Zotabox Contact Form Builder

  • $12.99-$79.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
  • Verified
7.6
129 Reviews
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Add multiple, embeddable contact forms to your website. Show more

Zotabox Contact Form Builder enhances your online store's communication with an intuitive and user-friendly interface, ensuring that customers can reach out effortlessly. Enjoy a 30-day free trial with no payment details needed, allowing you to experience the seamless connection this tool provides. With unlimited submissions and affordable plans, keep your communication channels wide open and flexible to meet your business needs. Activate multiple forms simultaneously to target different on-site funnels and automate responses to streamline your email collection process. The app offers customizable pop-up/tab and display settings to enhance user experience and ensure timely engagement. Plus, tap into the dedicated 24/7 in-app chat support for any assistance needed. Say goodbye to communication barriers and welcome a reliable connection for happier, more connected customers.
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User-friendly layout
Multiple forms
Automated responses
Flexible display settings
Unlimited submissions
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AISaleBot

AISaleBot

  • $19-$129 / Month
  • Free Plan Available
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AI-powered assistant streamlining sales, enhancing experiences, and automating e-commerce effortlessly.

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MattressAI

MattressAI

  • $29-$199 / Month
  • Free Plan Available
  • 90 Days Free Trial
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"Elevate mattress shopping with AI-driven advice and personalized recommendations."

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Chatmatic

Chatmatic

  • $9.99-$99.99 / Month
  • Free Plan Available
8.2
1 Reviews
Claim Offer
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AI chat with seamless WhatsApp integration & customization Show more

Chatmatic is an innovative AI-driven chat app designed to transform customer engagement for businesses of all sizes. By seamlessly integrating with WhatsApp, it provides personalized support through AI-powered responses that align with your brand's unique voice and tone. The app's capability to pass conversations to human agents when needed ensures a seamless and personalized experience for customers. With its scalable nature, Chatmatic caters to small boutiques and large retailers alike, making it a versatile choice for enhancing customer interactions. Businesses can also leverage the real-time analytics dashboard to monitor satisfaction metrics and improve service quality continuously. By prioritizing immediate and effective communication, Chatmatic helps boost customer satisfaction and loyalty, ensuring every customer feels uniquely valued.
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Real-time analytics
Brand customization
Whatsapp integration
Ai-driven responses
Human chat transition
Scalable solution
Install App

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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