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Showing 160 to 180 of 1677 Apps
Oakkie: AI Customer Support

Oakkie: AI Customer Support

  • $39-$99 / Month
  • Free Plan Available
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Power your store with ChatGPT in seconds Show more

Oakkie is an innovative app designed to seamlessly integrate a ChatGPT-powered chatbot into your online store with just a few clicks. By leveraging the knowledge base you've already established, the chatbot autonomously trains itself and continuously updates in real-time, ensuring it is always prepared to address customer queries efficiently. This approach not only speeds up problem resolution but also enhances the overall customer experience by minimizing wait times and improving service quality. Oakkie also offers a live chat feature, enabling smooth transitions to human support when necessary, ensuring comprehensive assistance for more complex inquiries. With Oakkie, businesses can maintain a high level of customer satisfaction and operational efficiency, helping to nurture lasting customer relationships.
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Real-time updates
Live chat integration
Automatic training
Chatgpt-powered chatbot
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Facebook Chat Flux

Facebook Chat Flux

  • Free Plan Available
8.2
2 Reviews
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Integrate Facebook Chat without ANY Coding... Show more

Facebook Chat Flux is an intuitive app designed to enhance customer engagement and boost sales by integrating Facebook Messenger chat functionality directly into your website. By simply installing the app, customers can easily contact you at any time through a convenient messenger icon, ensuring seamless communication. It offers a variety of styles and color options to seamlessly blend with your store's design, and setup is quick and straightforward—just enter your Facebook page name and you're ready to go. Facebook Chat Flux is optimized for all devices, guaranteeing a consistent user experience whether accessed via desktop, laptop, tablet, or smartphone. This app empowers businesses to better understand their customers, allowing for personalized communication and improved sales strategies. With its user-friendly interface and customizable features, Facebook Chat Flux is an ideal solution for businesses looking to enhance customer interaction and drive conversions.
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Quick setup
Multi-device compatibility
Customizable styles
Real-time chat
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Return Shield

Return Shield

  • $39.99-$89.99 / Month
  • Free Plan Available
8.2
3 Reviews
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Claim Offer

"AI-driven tool to prevent refund abuse and streamline return processes." Show more

Return Shield is an innovative app designed to help merchants tackle refund abuse and streamline the return process. By leveraging AI technology, the app evaluates each customer’s return behavior, providing a score that helps identify potentially risky profiles. These profiles are automatically tagged and segmented, allowing for better decision-making. Merchants can customize rules to instantly decline refund requests that appear suspicious, significantly reducing manual efforts and potential financial losses. With detailed insights and automated workflows, Return Shield enhances the efficiency of return management while ensuring a focus on delivering an excellent customer experience. This sophisticated tool empowers businesses to maintain a balance between minimizing refund fraud and nurturing customer trust.
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Automated workflows
Ai customer rating
Risk profile tagging
Auto-decline requests
Refund abuse prevention
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Easybook ‑ Live Chat & AI Chat

Easybook ‑ Live Chat & AI Chat

  • Free Plan Available
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AI-powered Shopify assistant for inventory, orders, and customer inquiries.

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TREX Parcel

TREX Parcel

  • Free Plan Available
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Seamless order tracking on your store with phone OTP Show more

TREX Parcel revolutionizes order tracking by eliminating the need for cumbersome email trails and redirecting to courier websites. Using only a phone number and an OTP, customers can access real-time tracking directly on your website, ensuring a seamless experience. The app enhances customer satisfaction with built-in support features and provides comprehensive data analytics on delivery times and common issues, highlighting areas for improvement. TREX Parcel’s customizable interface allows businesses to tailor the tracking appearance to match their brand, providing a consistent customer journey. By integrating effortlessly with existing customer support, it ensures prompt and personalized assistance, making order tracking not just efficient but stylish and customer-centric. Simplify the tracking process and put the focus back on your customers with TREX Parcel.
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Customizable appearance
Real-time tracking
Phone otp
Delivery time data
Issue analysis
In-app support
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Ezy ‑ All in one chat widgets

Ezy ‑ All in one chat widgets

  • $1.99-$19.99 / Month
  • Free Plan Available
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Add WhatsApp Chat, Phone Call, Facebook Messenger Chat Buttons Show more

Ezy ‑ All in one chat widgets is an innovative app designed to streamline customer communication by integrating multiple channels into a single platform. With Ezy Chat, businesses can engage with customers via WhatsApp, Facebook Messenger, SMS, email, phone, Instagram, TikTok, Telegram, and more, all from one convenient interface. The app enhances accessibility with features like phone buttons, Call Now options, and click-to-call widgets, ensuring that customers can easily reach out whenever needed. By providing a versatile live chat button, Ezy Chat helps increase sales conversions, generate leads, and improve client support. It offers customizable chat widgets, allowing businesses to tailor the color, position, icons, and welcome messages to suit their brand. Additionally, Ezy Chat enables seamless sales closures through WhatsApp chat, Facebook Messenger, and phone calls, while ensuring cross-device functionality by displaying chat options on both mobile and desktop.
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Customizable widgets
Multiple chat platforms
Click-to-call widgets
Mobile & desktop icons
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返品・交換・キャンセル自動化 - Recustomer

返品・交換・キャンセル自動化 - Recustomer

  • $59-$199 / Month
  • Free Plan Available
  • 14 Days Free Trial
7.1
5 Reviews
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Recustomer Return&Cancelは、返品・交換・キャンセル業務を自動化することで、購入体験向上を支援します。 Show more

Recustomer 返品・キャンセル is a powerful app designed to automate returns, exchanges, and cancellations, enhancing customer experience while streamlining business operations. It offers e-commerce businesses robust operational support and ensures that customers enjoy a smooth and hassle-free process. The app automates the entire returns and exchanges workflow, from request acceptance to securing replacement stock, shipment instructions, and refund processing, achieving approximately 82% automation rate of customer inquiries. This level of automation extends to cancellations, where the system checks delivery statuses and determines approval or rejection, automating delivery stoppages and refunds to achieve zero handling time. Furthermore, Recustomer provides data analysis capabilities, enabling businesses to collect and analyze data to improve e-commerce site performance, reduce return rates, and inform strategic planning in marketing and product development. Overall, Recustomer aims to create an efficient, seamless experience for both businesses and their customers.
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Returns automation
Exchanges automation
Cancellations automation
Return data analysis
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Retractly: EU Withdrawal

Retractly: EU Withdrawal

  • $19 / Month
  • Free Plan Available
  • New
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Quickly implement mandatory EU withdrawals and refunds, no developer required.

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Route Protection and Tracking

Route Protection and Tracking

  • Free Plan Available
(3.6/5)
332 Reviews
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Claim Offer

Fuel Growth with Order Protection, Package Tracking & More Show more

Route: Post-Purchase Platform is a comprehensive solution designed to enhance the entire shopping experience, from checkout to delivery, and beyond. By providing shipping insurance, Route ensures peace of mind for customers by protecting against loss, theft, or damage. The app also supports carbon-neutral shipping on all insured orders, aligning with environmentally-conscious values and boosting brand loyalty. Route's immersive package tracking keeps your brand at the forefront of customers' minds while building anticipation, complemented by personalized product recommendations that encourage repeat purchases. The platform not only enhances customer satisfaction but also contributes to a more sustainable business model. With instant claims resolution, Route helps reduce customer support costs and minimizes frustration, ensuring a smooth and gratifying shopping experience.
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Product recommendations
Order protection
Package tracking
Branded tracking
Shipping insurance
Carbon neutral shipping
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Contact Form Ultimate

Contact Form Ultimate

  • $7.99-$83.88 / Month
6.6
12 Reviews
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Claim Offer

Effortlessly create custom forms with a drag & drop builder Show more

Contact Form Ultimate is a versatile app designed to simplify the creation of various contact forms for your storefront, encouraging customer engagement. It offers a wide range of input options, including text, text areas, quizzes, selections, reCAPTCHA, and file uploads, ensuring your forms meet diverse needs. With its drag-and-drop form builder and 16 premade templates, creating a custom form is straightforward and efficient. The app allows you to place forms anywhere on your site using shortcodes, such as on contact or product pages. It features a robust message management system, allowing you to view, manage, and respond to customer inquiries directly from the app. Integrated with popular mail services, the app facilitates seamless communication through its in-app SMTP service or your custom SMTP configurations. Fully customizable, Contact Form Ultimate helps streamline customer interaction and enhances your website’s functionality.
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Fully customizable
Premade templates
Custom forms
Drag & drop
Display anywhere
Multiple input fields
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Order Map ‑ Global View

Order Map ‑ Global View

  • $14.99 / Month
  • 2 Days Free Trial
8.2
1 Reviews
Claim Offer
Claim Offer

Map your orders on an interactive map with 1 simple click. Show more

Order Map ‑ Analytics Tool, powered by Naksalite, is a powerful app designed to help Shopify owners unlock their sales potential through insightful data visualization. With just one click, users can connect the app to their Shopify store and gain an intuitive map view of their order locations. This visual approach simplifies the analysis of sales and customer distribution, enabling businesses to make informed decisions. Users can customize their insights by filtering data by date range, product, shipping address, and tags, making it easy to track specific trends and performance metrics. The app's summary view on the map provides a comprehensive snapshot of sales activity, aiding in strategic planning and optimization. Beyond mere visualization, Order Map assists in optimizing supply chain logistics, helping businesses understand the most efficient routes and improve overall operational efficiency. This tool is essential for Shopify merchants looking to enhance their business strategy through data-driven insights.
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Product filter
Interactive order map
Date range filter
Shipping address filter
Tag filter
Sales summary view
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Zendesk AI Agent By Adelante

Zendesk AI Agent By Adelante

  • $600 / Month
  • New
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Enhance Zendesk with Shopify data for AI-driven customer support.

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Unified Repairs Support

Unified Repairs Support

  • $14.99-$49.99 / Month
  • Free Plan Available
7.4
5 Reviews
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Claim Offer

All-in-One Repair Management Software Show more

Unified Repairs Support is a comprehensive app designed to streamline the repair management process for businesses. It allows users to create unlimited repair requests, ensuring efficient tracking and management of tasks. With the ability to register customers with each repair request, businesses can maintain detailed customer records. The app offers flexibility in managing request statuses, allowing customization beyond the standard "open," "repaired," and "completed" labels, complemented by assigning vibrant colors for easy status identification. Users can track the history of repairs and create unlimited email templates linked to various statuses, facilitating seamless communication throughout the repair process. Additionally, the app simplifies inventory management by enabling users to generate draft orders based on the products used in repairs. Easy to install, with features like internal chat history, ticket notifications, and customer-side form integration, Unified Repairs Support enhances operational efficiency from request submission to completion.
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Email templates
Draft orders
Unlimited repair requests
Customer registration
Status change
Repair history tracking
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NV Whats App Chat

NV Whats App Chat

  • $5 / Month
  • New
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Quick, customizable WhatsApp chat widget for seamless customer connection.

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SurveyHive ‑ Customer Surveys

SurveyHive ‑ Customer Surveys

  • $12.95 / Month
  • Free Plan Available
Claim Offer
Claim Offer

Post-purchase survey for attribution, customer insights & RIO. Show more

SurveyHive - Customer Surveys is a powerful tool designed to elevate your Shopify store's customer experience effortlessly. With an easy setup process, businesses can quickly create personalized post-purchase surveys that gather essential customer insights. The app's customizable features, including 5-star ratings, fun emoji surveys, dropdown questions, and multi-choice options, help engage customers and collect diverse feedback. With robust reporting and analytics capabilities, SurveyHive provides deep insights to inform data-driven decision-making and optimize business strategies. Customer tagging and segmentation features enable targeted communication with specific groups, enhancing loyalty and satisfaction. By implementing SurveyHive, merchants can increase their store's success by gaining valuable insights, improving customer interactions, and refining their business approach.
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Easy setup
Customer tagging
Customizable questions
Powerful reporting
5-star ratings
Emoji surveys
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SyncForm

SyncForm

  • $4.99-$14.99 / Month
  • Free Plan Available
8.2
1 Reviews
Claim Offer
Claim Offer

Effortless form creation with custom fields, layouts, and instant notifications. Show more

SyncForm is an intuitive form builder designed to simplify the creation, customization, and management of forms without requiring coding expertise. With SyncForm, businesses can design anything from simple surveys to intricate forms tailored to specific needs. The app boasts a user-friendly interface, enabling smooth navigation and seamless form-building experiences. Users can personalize every aspect of their forms, including fields, layouts, colors, fonts, texts, and button designs. Stay updated with instant email notifications each time a form is submitted, ensuring no response is missed. SyncForm's forms are mobile-friendly, providing full responsiveness across various devices. Additionally, advanced features like flexible layouts, automated email responses, and file upload capabilities with generous storage make it a comprehensive tool for all form-related tasks.
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Custom form creation
Responsive design
File uploads
Instant notifications
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GD: Login as Customer

GD: Login as Customer

  • Free Plan Available
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Securely log in as any customer for support and testing. Show more

GD: Login as Customer is a powerful tool for Shopify Plus merchants, designed to streamline the customer support process by allowing secure login as any of their customers. This app is perfect for troubleshooting issues, testing the shopping experience, and offering real-time support, ensuring that merchants can address customer needs effectively. With its seamless integration into Shopify's admin and customer list, the app provides a comprehensive history log that enhances transparency and control over customer interactions. The app utilizes Shopify Multipass for a secure and reliable login process, delivering a quick and easy setup experience. By using this application, merchants can better understand their customer's journey, quickly resolve issues, and improve overall customer satisfaction. Note that it requires Shopify Multipass functionality, available on Shopify Plus, to operate.
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Seamless integration
Real-time support
Troubleshoot issues
Secure customer login
Test shopping experience
Login history log
Install App
Fabext Personal Livestreams

Fabext Personal Livestreams

  • $10-$120 / Month
  • 7 Days Free Trial
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Claim Offer

Offer 1:1 live video consultations directly on your product page. Show more

Fabext Personal Livestreams revolutionizes online retail by allowing merchants to offer instant 1:1 video consultations directly from a product page. This app enhances the shopping experience by fostering personal connections between sellers and buyers, enabling merchants to showcase products in real-time, address customer inquiries promptly, and thereby facilitate quicker purchase decisions. With seamless integration into storefronts and Shopify admin, Fabext ensures that setting up and running video consultations is effortless. Moreover, the app comes equipped with features that allow sellers to track the history of live streams, offering valuable insights into customer interactions and preferences. This dynamic tool not only boosts the potential for increased sales but also elevates customer satisfaction by providing an interactive and personalized shopping journey. Whether you're aiming to display product details more vividly or engage customers with personalized experiences, Fabext Personal Livestreams sets a new standard for online retail interactions.
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Seamless shopify integration
Product showcasing
1:1 video consultations
Direct product page integration
Instant customer interaction
Live question answering
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Voxi

Voxi

  • $9.99-$39.99 / Month
Claim Offer
Claim Offer

Multilingual voice assistant for quick customer support in stores. Show more

Voxi is a cutting-edge application designed to enhance customer interactions by adding a multilingual voice assistant to your online store. It facilitates seamless communication in both English and Spanish, assisting customers with inquiries about products, orders, shipping, and returns in real time. This intuitive app allows merchants to effortlessly create a custom knowledge base by uploading files or scraping website content, ensuring the voice assistant is well-informed and up-to-date. Voxi operates smoothly across all devices, providing consistent and reliable customer support without requiring manual setup. By leveraging this technology, businesses can significantly improve customer engagement and satisfaction, offering a modern and efficient shopping experience. Whether customers need quick answers or detailed information, Voxi transforms the way they interact with your store.
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Multilingual voice assistant
Instant customer answers
Custom knowledge base
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Aunoa CRM and Support Agents

Aunoa CRM and Support Agents

  • Free Plan Available
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Centralize all support interactions from different channels. Show more

Aunoa CRM and Support Agents app is designed to unify customer interactions across live chat, social media, and messaging platforms into a single centralized Inbox. This innovative tool enables businesses to manage and respond to all communications efficiently, ensuring that customers and prospects receive real-time and effective responses that can enhance their overall experience. By leveraging the app's conversation software, companies can significantly reduce response times, personalize customer interactions, and ultimately boost online sales. The app further simplifies support by allowing users to create, manage, prioritize, and organize support tickets directly from the Inbox, providing a comprehensive view of each interaction and customer timeline. Additionally, Aunoa CRM utilizes AI to automate repetitive tasks, freeing up time for teams to focus on more critical engagements. This streamlined approach not only enhances customer service quality but also keeps your team agile and customer-focused.
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Multi-channel integration
Real-time responses
Ticket management
Centralized inbox
Contact timeline
Install App

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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