Taranker.Com Logo
  1. Home
  2. Shopify
  3. Store management
  4. Support apps

Related Categories

Price

Based on reviews

Other Categories

Related Blog

Showing 160 to 180 of 1544 Apps
CM AI Chatbot Sales Assistant

CM AI Chatbot Sales Assistant

  • Free Plan Available
8.2
3 Reviews
Claim Offer
Claim Offer

Enhance customer engagement with AI-powered shopping assistant Show more

ChatMate is a versatile AI-powered tool that goes beyond traditional chatbots by serving as a comprehensive sales and product search assistant. Designed to elevate your customer experience, it functions as both a virtual sales representative and an AI concierge, providing seamless and engaging interactions that are available 24/7. With its proactive and adaptive nature, ChatMate continuously learns from your store’s data to offer personalized and precise recommendations, enhancing your customers' shopping journey. Its lightning-fast responses and accurate product matching ensure that customer inquiries are met with the right solutions promptly. ChatMate is powered by direct business knowledge from merchants, ensuring 100% accuracy in its interactions. Additionally, it offers customizable design options to seamlessly integrate with your store’s aesthetic and supports multiple languages to cater to a global customer base.
Show less
Customizable design
Multilingual support
Ai-powered interactions
Lightning-fast responses
Accurate product matching
Proactive and adaptive
Install App
Tracktor Order Tracking

Tracktor Order Tracking

  • $4.99-$49.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
7.6
145 Reviews
Claim Offer
Claim Offer

Track order lookup, add custom order statuses, and more! Show more

Tracktor Order Tracking is a powerful app designed to turn first-time buyers into repeat customers by enhancing their shopping experience and reducing your support overhead. It integrates with over 1,500 major carriers worldwide, providing seamless tracking for your packages. This app offers real-time visibility into the status and location of every item in transit, making it easier to manage your orders globally. Customizable settings allow you to design a branded tracking page that delights your customers while keeping them informed with timely email and SMS notifications. Tracktor reduces the volume of "Where Is My Order" (WISMO) inquiries by empowering customers with self-service tools and clear insights into their deliveries. Experience the ease of managing deliveries with an interactive 3D map offering detailed tracking insights. Boost customer satisfaction and sharpen your brand's support efficiency with Tracktor.
Show less
Branded tracking page
Real-time tracking
Email/sms notifications
Custom statuses
Package lookup
Integrated carriers
Install App
Wave Notify

Wave Notify

  • $4.99-$14.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
4 Reviews
Claim Offer
Claim Offer

"Capture emails and notify customers when products are back in stock."

Install App
Smartarget

Smartarget

  • $9 / Month
  • Free Plan Available
8.2
4 Reviews
Claim Offer
Claim Offer

30+ apps: Chat, Popup, FAQ, Reviews, Lucky Wheel, Message Bar. Show more

Smartarget is a comprehensive suite of over 30 apps designed to enhance sales and customer engagement for businesses. It features an array of chat apps that facilitate seamless customer support through popular platforms like WhatsApp, Facebook Messenger, Telegram, and iMessage, as well as a Click to Call function. For those looking to capture leads and boost interaction, the app suite includes various popup tools such as newsletter forms, exit intent popups, and countdown popups. Additionally, Smartarget offers apps that elevate your digital marketing efforts, including social media follow icons, a Lucky Wheel for discounts, FAQ displays, customer reviews widgets, and storytelling features for Instagram and TikTok. By strategically leveraging these tools, businesses can significantly improve their online presence and customer experience. Whether you aim to increase customer trust with reviews, reduce inquiries with FAQs, or engage users with interactive elements, Smartarget provides the tools necessary to drive success.
Show less
Popup forms
Customer reviews
Exit intent popup
Customer support chat
Click to call
Countdown popup
Install App
Easy WhatsApp LiveChat

Easy WhatsApp LiveChat

  • Free Plan Available
Claim Offer
Claim Offer

Enhance Support With WhatsApp Chat Button & Live Chat! Show more

Easy WhatsApp LiveChat is an intuitive app designed to strengthen customer relationships by providing a seamless communication channel directly through WhatsApp. It features thoughtfully pre-filled messages that streamline interactions, ensuring a user-friendly experience. With this app, businesses can enhance customer satisfaction, strengthen loyalty, and potentially boost sales, thanks to its interactive chat widget that's visible across all devices. Customization is simple, allowing users to tailor the chat button to align with their store's aesthetic without requiring any coding. The app offers easy installation and configuration, making it accessible for businesses of all sizes. Personalization options further enhance customer interactions, allowing businesses to engage more effectively with their audience.
Show less
Simple installation
Customizable button
Pre-filled messages
Seamless widget
Install App
Asklayer Survey & NPS for pros

Asklayer Survey & NPS for pros

  • $9-$29 / Month
  • Free Plan Available
  • 7 Days Free Trial
8
56 Reviews
Claim Offer
Claim Offer

Highly customizable & low-friction surveys get more answers Show more

Asklayer Post Purchase Survey is a powerful tool designed to enhance your business decision-making through actionable customer feedback. This versatile app offers per-question reporting with intuitive in-app charts and allows you to export raw data for comprehensive external analysis. With Asklayer, you can conduct unlimited surveys across unlimited pages, boasting over 15 question types to gather the insights you need. Packed with advanced features like targeting rules, skip logic, and question randomization, the app enables highly customized survey experiences. Additional capabilities include coupon generation, NPS, CSAT, and cross-tabulation, ensuring a comprehensive data collection strategy. Asklayer seamlessly integrates with tools like Shopify and webhooks, streamlining your workflow. It provides robust on-site survey options and automated email follow-ups, boosting engagement and feedback collection post-purchase.
Show less
Unlimited surveys
Advanced targeting
On-site surveys
Tag users
Coupon generation
Deep integrations
Install App
ExchangeIt Returns & Exchange

ExchangeIt Returns & Exchange

  • $4.99-$19.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
89 Reviews
Claim Offer
Claim Offer

Boost customer retention with easy returns, refunds & exchange Show more

Exchange It Returns & Exchange is a powerful app designed to simplify the management of returns and exchanges directly within Shopify Admin. With a user-friendly return portal, the app allows businesses to seamlessly process returns, manage refunds, and restock inventory. It integrates efficiently with orders fulfilled by Aftership, ensuring that your order management remains efficient and hassle-free. Exchange It also offers flexible inventory restocking, enabling users to choose products and select specific inventory locations. Additionally, the app streamlines the fulfillment process by allowing users to create exchange orders directly from the orders page. Refunds can be easily customized or automatically calculated based on returned items, and the app supports the autocomplete of customer details while allowing for modifications in shipping arrangements. Empower your business operations with Exchange It, optimizing both return and inventory management without the headache.
Show less
Return management portal
Seamless returns processing
Efficient exchanges handling
Refunds management
Inventory restocking
Order management optimization
Install App
Helpsuite Knowledgebase

Helpsuite Knowledgebase

  • $7.99 / Month
  • 14 Days Free Trial
Claim Offer
Claim Offer

Help center, Knowledgebase, FAQ and support widget Show more

Helpsuite Knowledgebase is an intuitive application designed to enhance customer support by enabling businesses to create a fully customizable knowledge base. With an embedded support widget and a built-in contact form, Helpsuite streamlines the process for customers to access helpful information and get in touch with support. Users can create insightful articles and organize them into collections, making it easier for customers to find exactly what they need. The app's quick search feature further enhances the user experience by allowing rapid access to information. By integrating Helpsuite, businesses can improve customer satisfaction and reduce support queries through self-service. Ideal for companies looking to enhance their customer support capabilities, Helpsuite is an all-in-one tool for efficient knowledge management.
Show less
Customizable knowledgebase
Embedded support widget
Built-in contact form
Helpful articles
Article collections
Quick search
Install App
Yep: AI Chatbot for Sales

Yep: AI Chatbot for Sales

  • $19-$99 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
5 Reviews
Claim Offer
Claim Offer

"Boost sales with 24/7 AI chatbot: multilingual, automated, insightful." Show more

Yep: AI Chatbot & FAQ is a powerful tool designed to enhance your e-commerce experience by transforming casual browsers into loyal buyers. The app intelligently answers customer inquiries and recommends products, leveraging its capability to communicate in over 80 languages to ensure global reach. It automates tasks like order tracking and promo code distribution, providing round-the-clock customer support without the need for constant human intervention. YepAI's WhatsApp integration ensures seamless communication, allowing for an effortless transition between AI chatbots and human agents when a personal touch is required. The app draws on your product data and FAQ to deliver consistent, on-brand responses, enhancing both the quality and accuracy of customer interactions. An analytics dashboard further empowers businesses by offering valuable insights into customer behavior, enabling more strategic decision-making. With YepAI, elevate your customer service and engagement to a new level of efficiency and personalization.
Show less
Multilingual support
Ai product recommendations
Order tracking automation
Whatsapp integration
Analytics dashboard
On-brand answers
Install App
Helpwise

Helpwise

  • Free Plan Available
Claim Offer
Claim Offer

Shared Inbox for your team email accounts. Show more

Helpwise is an intuitive shared inbox solution designed for team email accounts such as help@ and jobs@. As businesses expand, managing shared email accounts can become chaotic and pose security risks. Helpwise eliminates these challenges by providing a structured and transparent platform for email collaboration. It allows teams to efficiently manage customer queries by directly accessing relevant information without leaving the email interface. For instance, when a customer inquires about an order status, users can quickly access details from integrated platforms like Shopify. This seamless integration fosters improved communication and enhances team productivity, making Helpwise an essential tool for growing businesses.
Show less
Shared inbox
Team email
Order status
Install App
Elfsight Contact Form Builder

Elfsight Contact Form Builder

  • $5.99 / Month
  • 7 Days Free Trial
7.9
13 Reviews
Claim Offer
Claim Offer

Create custom forms for collecting customer data and feedback Show more

Elfsight Contact Form Builder is a versatile tool designed to enhance data collection on your website effortlessly. This app allows you to create various form types with ease, enabling you to gather valuable insights from your audience. With its user-friendly interface, you can construct forms that potential customers will find simple and intuitive to use. The builder provides practical and effective layouts, ensuring the forms fit seamlessly into your website design. Its adaptability means you can tailor the forms to suit different data-collecting needs, from feedback to service inquiries. By utilizing this app, you can streamline your data collection process and facilitate better interaction with your site visitors.
Show less
Custom form creation
User-friendly interface
Data collection
Manageable steps
Seamless website integration
Practical layouts
Install App
Opinamos

Opinamos

  • Free Plan Available
Claim Offer
Claim Offer

Opinamos.io - opiniones verificadas de marca y productos Show more

Opinamos is designed to boost your sales by fostering trust among potential customers through authentic and verified reviews. By seamlessly integrating collected reviews and rankings onto your homepage and product pages, you can significantly enhance your conversion rates. The app streamlines the process of collecting feedback by sending automatic review invitations via email, making it effortless for customers to share their experiences. Additionally, Opinamos supports ratings with images, offering a richer impression of your brand and products. Users can manage and respond to reviews through a user-friendly interface, demonstrating engagement and commitment to customer satisfaction. By utilizing Opinamos, you can not only improve your brand's credibility but also enhance your organic search rankings, contributing to long-term business growth.
Show less
Collect verified reviews
Automatic review invitations
Image-supported ratings
Manage/respond to reviews
Implement reviews on pages
Improve organic ranking
Install App
Rep AI: AI Chatbot & Live Chat

Rep AI: AI Chatbot & Live Chat

  • $99-$350 / Month
  • Free Plan Available
  • 30 Days Free Trial
8.2
106 Reviews
Claim Offer
Claim Offer

Higher conversions & more sales with your AI Chatbot (ChatGPT) Show more

Rep AI: ChatGPT Sales Chatbot is a dynamic sales solution designed to enhance your ecommerce platform by converting site traffic into paying customers. Utilizing Behavioral AI, the chatbot intelligently interacts with customers, offering assistance precisely when needed to boost conversion rates. Powered by Generative AI from ChatGPT, it not only opens a new sales channel but also efficiently manages customer support inquiries, lowering the volume of support tickets. The app is easy to implement, requiring only 10-15 minutes for setup, and allows for extensive customization to maintain your brand's unique voice and aesthetics. Seamlessly integrating with popular Shopify apps like Gorgias, Klaviyo, and others, it enhances your ecommerce ecosystem without disrupting existing operations. The AI progressively learns about your brand and product catalog, ensuring that its interactions are always up-to-date and representative of your brand identity. This user-friendly chatbot is an invaluable tool for increasing sales and enhancing customer experience on your platform.
Show less
Shopify integration
Product recommendations
Brand customization
Answers questions
Generative ai
Plug and play
Install App
MX: Helpdesk & Live Chat

MX: Helpdesk & Live Chat

  • Free Plan Available
9.1
4 Reviews
Claim Offer
Claim Offer

"Turn emails into tickets, streamline support, and speed up resolutions."

Install App
AnswerAI Chatbot & Live Chat

AnswerAI Chatbot & Live Chat

  • $19-$499 / Month
  • Free Plan Available
  • 30 Days Free Trial
8
19 Reviews
Claim Offer
Claim Offer

Retain more customers by giving personalised order support Show more

Answer Ai Ltd is a powerful app designed to instantly address support and sales questions, helping retailers convert more customers and boost retention rates. By automatically integrating with your store orders, the app's chat assistant efficiently handles customer order inquiries, offering a seamless support experience. Our satisfied customers have consistently reported significant reductions in support workload after implementing our solution. The app facilitates a quick setup, allowing you to configure FAQs and essential content in just 30 minutes, saving valuable time. Whether dealing with straightforward sales queries or complex issues, Answer Ai Ltd effectively manages them to ensure customer satisfaction. We are confident in our service, offering a guarantee: if you don't meet your support reduction targets, we provide app credit as a reassurance of the app's value.
Show less
Easy setup
Instant answers
Automated order inquiries
Install App
DC: WhatsApp Marketing + API

DC: WhatsApp Marketing + API

  • $29-$299 / Month
  • 14 Days Free Trial
8.2
203 Reviews
Claim Offer
Claim Offer

Manage Customer Service on WhatsApp, send Marketing Broadcasts Show more

DelightChat WhatsApp Marketing is a powerful tool designed to streamline and enhance your marketing efforts on WhatsApp, one of the world's most popular messaging platforms. It transforms how businesses interact with customers by providing features that enable personalized and engaging communication. With this app, you can create targeted campaigns, send promotional messages, and manage customer interactions efficiently from a single dashboard. DelightChat stands out by offering analytics to track the performance of your campaigns, helping you refine your strategies for better results. The app is user-friendly, making it accessible for businesses of all sizes looking to leverage WhatsApp as a marketing channel. Its integration capabilities ensure seamless sync with your existing systems and workflows. Ultimately, DelightChat empowers businesses to build stronger relationships with their customers through timely, relevant, and authentic engagement.
Show less
Email integration
Unified dashboard
Whatsapp broadcasts
Multichannel messaging
Install App
Order Map ‑ Global View

Order Map ‑ Global View

  • $14.99 / Month
  • 2 Days Free Trial
8.2
1 Reviews
Claim Offer
Claim Offer

Map your orders on an interactive map with 1 simple click. Show more

Order Map ‑ Analytics Tool, powered by Naksalite, is a powerful app designed to help Shopify owners unlock their sales potential through insightful data visualization. With just one click, users can connect the app to their Shopify store and gain an intuitive map view of their order locations. This visual approach simplifies the analysis of sales and customer distribution, enabling businesses to make informed decisions. Users can customize their insights by filtering data by date range, product, shipping address, and tags, making it easy to track specific trends and performance metrics. The app's summary view on the map provides a comprehensive snapshot of sales activity, aiding in strategic planning and optimization. Beyond mere visualization, Order Map assists in optimizing supply chain logistics, helping businesses understand the most efficient routes and improve overall operational efficiency. This tool is essential for Shopify merchants looking to enhance their business strategy through data-driven insights.
Show less
Product filter
Interactive order map
Date range filter
Shipping address filter
Tag filter
Sales summary view
Install App
Easybook ‑ Live Chat & AI Chat

Easybook ‑ Live Chat & AI Chat

  • Free Plan Available
Claim Offer
Claim Offer

AI-powered Shopify assistant for inventory, orders, and customer inquiries.

Install App
Smartreply AI Customer Service

Smartreply AI Customer Service

  • $49-$249 / Month
  • 14 Days Free Trial
9.1
21 Reviews
Claim Offer
Claim Offer

SmartReply AI automates Facebook/Instagram DMs/Comments Show more

SmartReply AI is a sophisticated tool designed to enhance your social media engagement on Facebook and Instagram. The app enables businesses to launch organic direct message (DM) campaigns, delivering personalized product recommendations and exclusive discount codes to potential customers. It intelligently automates responses to comments on your Facebook posts, effectively doubling your interaction and visibility. Additionally, SmartReply AI auto-sends DMs to everyone who comments, fostering customer engagement and swiftly answering queries to drive business growth. By leveraging AI technology, the app offers dynamic product recommendations in replies, optimizing customer interaction and satisfaction. It also unlocks a new level of organic DM subscribers, akin to building an email or SMS list for Messenger. Ultimately, SmartReply AI serves as a robust platform for automating and scaling your social media marketing efforts to generate increased revenue.
Show less
Customer engagement
Product recommendations
Discount codes
Automated dms
Comment responses
Ai replies
Install App
DeskMoz ‑24x7 Live Chat Agents

DeskMoz ‑24x7 Live Chat Agents

  • $199-$799 / Month
  • 10 Days Free Trial
8.2
2 Reviews
Claim Offer
Claim Offer

Hire 24x7 Custom Trained Shared & Dedicated E-Com Chat Agents. Show more

DeskMoz - 24x7 Live Chat Agents is a dynamic app designed to enhance your store's customer support experience by deploying a team of expert live chat agents. Available round the clock, these agents address customer queries related to sales and support seamlessly via live chat, email, and social media, ensuring no query goes unattended. The in-house team comprises over 200 highly trained agents who excel in e-commerce customer service, handling complex tasks such as order tracking, modifications, replacements, and refunds via comprehensive management of your store’s CMS and backend. With a quick setup time of 48-72 hours, DeskMoz ensures your business is supported by a fully trained team, providing incredible omnichannel customer support with impressive FRT and ART times under 35 seconds. Users benefit from the free and highly customizable live chat software provided as part of the package, ensuring a tailored experience for both you and your customers. DeskMoz's commitment to top-notch service quality is reflected in industry-leading metrics for customer satisfaction, service level agreements, customer effort scores, and net promoter scores.
Show less
Real-time responses
24x7 live chat
Custom-trained agents
Shared & dedicated agents
Sales support
Customer support
Install App

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

View More
Scroll to Top