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Showing 160 to 180 of 1544 Apps
Klariqo: AI Voice Assistant

Klariqo: AI Voice Assistant

  • $49-$179 / Month
  • 14 Days Free Trial
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Klariqo: AI Voice Assistant - Instant support, auto-syncs data, customizable voice, 24/7.

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CreditsYard — Store Credit

CreditsYard — Store Credit

  • $29-$149 / Month
  • 7 Days Free Trial
6.6
22 Reviews
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Store credit digital wallet for returns, exchanges & cashback Show more

CreditsYard — Store Credit is an innovative app designed to streamline the way businesses handle store credit and loyalty programs. The app offers a seamless platform for retailers to manage and distribute store credits, enhancing customer engagement and encouraging repeat purchases. With an easy-to-use interface, businesses can effortlessly track credit issuance, redemptions, and expirations, ensuring no value goes unutilized. Customers benefit from real-time updates on their store credit balances and transaction history, empowering them to make informed purchasing decisions. CreditsYard also integrates smoothly with existing retail systems, minimizing disruption and maximizing efficiency. By providing valuable insights and analytics, the app helps businesses tailor their marketing strategies to better meet customer needs and drive sales growth. Ideal for both small businesses and large retail chains, CreditsYard revolutionizes the traditional loyalty and store credit model, fostering stronger customer relationships and boosting brand loyalty.
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Issue store credit
Digital wallet
Process refunds
Handle exchanges
Provide cashback
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COD Easy Return

COD Easy Return

  • $5-$10 / Month
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Efficiently manage Shopify return requests with centralized dashboard and tracking.

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Asklayer Survey & NPS for pros

Asklayer Survey & NPS for pros

  • $9-$29 / Month
  • Free Plan Available
  • 7 Days Free Trial
8
56 Reviews
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Highly customizable & low-friction surveys get more answers Show more

Asklayer Post Purchase Survey is a powerful tool designed to enhance your business decision-making through actionable customer feedback. This versatile app offers per-question reporting with intuitive in-app charts and allows you to export raw data for comprehensive external analysis. With Asklayer, you can conduct unlimited surveys across unlimited pages, boasting over 15 question types to gather the insights you need. Packed with advanced features like targeting rules, skip logic, and question randomization, the app enables highly customized survey experiences. Additional capabilities include coupon generation, NPS, CSAT, and cross-tabulation, ensuring a comprehensive data collection strategy. Asklayer seamlessly integrates with tools like Shopify and webhooks, streamlining your workflow. It provides robust on-site survey options and automated email follow-ups, boosting engagement and feedback collection post-purchase.
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Unlimited surveys
Advanced targeting
On-site surveys
Tag users
Coupon generation
Deep integrations
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Facebook Chat Box - Chatbot

Facebook Chat Box - Chatbot

  • Free App
7.2
505 Reviews
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Live chat with customers through Facebook Messenger. Show more

Facebook Chat Box ‑ Chatbot is a dynamic app designed to enhance communication between store owners and their customers through the Facebook Messenger platform. By facilitating uninterrupted dialogue, both parties enjoy a seamless exchange, enhancing customer satisfaction and engagement. The app also offers valuable marketing tools, including the ability to store conversations for future marketing campaigns and build automated marketing strategies. Key features include live chat, allowing real-time interaction with customers, and a subscription popup that encourages sign-ups with enticing discount codes. Additionally, it boosts sales efficiency by sending abandoned cart reminders, prompting customers to complete their purchases. Order confirmation messages ensure customers are informed at every step, providing detailed notifications about their order status.
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Live chat
Order confirmation
Abandoned cart messages
Subscribe popup
Marketing campaign
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Helpsuite Knowledgebase

Helpsuite Knowledgebase

  • $7.99 / Month
  • 14 Days Free Trial
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Help center, Knowledgebase, FAQ and support widget Show more

Helpsuite Knowledgebase is an intuitive application designed to enhance customer support by enabling businesses to create a fully customizable knowledge base. With an embedded support widget and a built-in contact form, Helpsuite streamlines the process for customers to access helpful information and get in touch with support. Users can create insightful articles and organize them into collections, making it easier for customers to find exactly what they need. The app's quick search feature further enhances the user experience by allowing rapid access to information. By integrating Helpsuite, businesses can improve customer satisfaction and reduce support queries through self-service. Ideal for companies looking to enhance their customer support capabilities, Helpsuite is an all-in-one tool for efficient knowledge management.
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Customizable knowledgebase
Embedded support widget
Built-in contact form
Helpful articles
Article collections
Quick search
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Yep: AI Chatbot for Sales

Yep: AI Chatbot for Sales

  • $19-$99 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
5 Reviews
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"Boost sales with 24/7 AI chatbot: multilingual, automated, insightful." Show more

Yep: AI Chatbot & FAQ is a powerful tool designed to enhance your e-commerce experience by transforming casual browsers into loyal buyers. The app intelligently answers customer inquiries and recommends products, leveraging its capability to communicate in over 80 languages to ensure global reach. It automates tasks like order tracking and promo code distribution, providing round-the-clock customer support without the need for constant human intervention. YepAI's WhatsApp integration ensures seamless communication, allowing for an effortless transition between AI chatbots and human agents when a personal touch is required. The app draws on your product data and FAQ to deliver consistent, on-brand responses, enhancing both the quality and accuracy of customer interactions. An analytics dashboard further empowers businesses by offering valuable insights into customer behavior, enabling more strategic decision-making. With YepAI, elevate your customer service and engagement to a new level of efficiency and personalization.
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Multilingual support
Ai product recommendations
Order tracking automation
Whatsapp integration
Analytics dashboard
On-brand answers
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Wizy Return & Cancel Order

Wizy Return & Cancel Order

  • $14.99-$249.99 / Month
  • 14 Days Free Trial
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Manage your return & cancel requests in one place Show more

Wizy Return & Cancel Order is an intuitive app that empowers customers to effortlessly manage their return and cancellation requests right from their account pages. This user-friendly solution allows customers to initiate refunds, exchanges, or cancellations without needing to contact the merchant directly, enhancing the overall shopping experience. For merchants, Wizy simplifies the management of these requests, streamlining the process and saving valuable time and effort. The app's centralized interface allows businesses to oversee all requests on a single screen, ensuring efficient handling of customer inquiries. Additionally, Wizy supports localization, improving user experience across diverse customer bases. By gaining insights into return reasons, merchants can better understand customer needs and optimize their services accordingly.
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Order cancellation
Self-managed returns
Easily request refunds
Single-screen management
Return reasons collection
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COD Form & Manager: COD Rocket

COD Form & Manager: COD Rocket

  • $9-$19 / Month
  • Free Plan Available
8.2
1 Reviews
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Effortlessly manage Shopify COD orders with customizable forms and flexible shipping.

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Rep AI: AI Chatbot & Live Chat

Rep AI: AI Chatbot & Live Chat

  • $99-$350 / Month
  • Free Plan Available
  • 30 Days Free Trial
8.2
106 Reviews
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Higher conversions & more sales with your AI Chatbot (ChatGPT) Show more

Rep AI: ChatGPT Sales Chatbot is a dynamic sales solution designed to enhance your ecommerce platform by converting site traffic into paying customers. Utilizing Behavioral AI, the chatbot intelligently interacts with customers, offering assistance precisely when needed to boost conversion rates. Powered by Generative AI from ChatGPT, it not only opens a new sales channel but also efficiently manages customer support inquiries, lowering the volume of support tickets. The app is easy to implement, requiring only 10-15 minutes for setup, and allows for extensive customization to maintain your brand's unique voice and aesthetics. Seamlessly integrating with popular Shopify apps like Gorgias, Klaviyo, and others, it enhances your ecommerce ecosystem without disrupting existing operations. The AI progressively learns about your brand and product catalog, ensuring that its interactions are always up-to-date and representative of your brand identity. This user-friendly chatbot is an invaluable tool for increasing sales and enhancing customer experience on your platform.
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Shopify integration
Product recommendations
Brand customization
Answers questions
Generative ai
Plug and play
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MX: Helpdesk & Live Chat

MX: Helpdesk & Live Chat

  • Free Plan Available
9.1
4 Reviews
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"Turn emails into tickets, streamline support, and speed up resolutions."

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Shopicial ‑ Community Forum

Shopicial ‑ Community Forum

  • $14-$199 / Month
  • 7 Days Free Trial
6.7
15 Reviews
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Build a social network with your brand, allow Paid Memberships Show more

Shopicial - Community Forum is an innovative app designed to help brands create a dedicated social network where customers can freely express their thoughts and experiences about products or services. This private forum ensures brand-focused discussions, eliminating distractions commonly encountered on popular social networks like Facebook or Twitter. By fostering a community centered around your brand, Shopicial enhances professionalism and provides valuable insights into customer needs and preferences. The app facilitates seamless interaction by enabling users to build their community forum with a simple click, ensuring easy setup and engagement. Additionally, Shopicial boosts customer interaction by sending automatic notifications about forum activities, encouraging ongoing participation and discourse. This social network not only serves as an effective tool for gathering social proof but also aids in promptly addressing customer concerns, reinforcing brand trust and loyalty.
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Social proof
Automatic notifications
User engagement
Paid memberships
Community forum
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Order Map ‑ Global View

Order Map ‑ Global View

  • $14.99 / Month
  • 2 Days Free Trial
8.2
1 Reviews
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Map your orders on an interactive map with 1 simple click. Show more

Order Map ‑ Analytics Tool, powered by Naksalite, is a powerful app designed to help Shopify owners unlock their sales potential through insightful data visualization. With just one click, users can connect the app to their Shopify store and gain an intuitive map view of their order locations. This visual approach simplifies the analysis of sales and customer distribution, enabling businesses to make informed decisions. Users can customize their insights by filtering data by date range, product, shipping address, and tags, making it easy to track specific trends and performance metrics. The app's summary view on the map provides a comprehensive snapshot of sales activity, aiding in strategic planning and optimization. Beyond mere visualization, Order Map assists in optimizing supply chain logistics, helping businesses understand the most efficient routes and improve overall operational efficiency. This tool is essential for Shopify merchants looking to enhance their business strategy through data-driven insights.
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Product filter
Interactive order map
Date range filter
Shipping address filter
Tag filter
Sales summary view
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Easybook ‑ Live Chat & AI Chat

Easybook ‑ Live Chat & AI Chat

  • Free Plan Available
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AI-powered Shopify assistant for inventory, orders, and customer inquiries.

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3Dsellers ‑ CRM & Helpdesk

3Dsellers ‑ CRM & Helpdesk

  • $25-$199 / Month
  • 7 Days Free Trial
8.2
3 Reviews
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Helpdesk, Customer Service, Customer Support, Ticket, Feedback Show more

3Dsellers - CRM & Helpdesk is a comprehensive solution designed to streamline the operations of online sellers by integrating seamlessly with popular eCommerce platforms like Shopify, Amazon, and eBay. With more than a decade of experience, the app has empowered thousands of businesses to expand their reach and improve efficiency. Its robust suite of tools includes a centralized eCommerce Helpdesk that consolidates customer support, an order management system for efficient transaction handling, and automated feedback as well as product review requests to enhance customer engagement. The app's features also boast functionalities such as email templates for quicker responses, auto-responders to automate workflow, and auto messages for maintaining customer communication. Additionally, 3Dsellers offers automated feedback reminders and alerts to facilitate positive customer reviews. By using 3Dsellers, business owners can concentrate on scaling their enterprises while the app takes care of operational complexities.
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Centralized helpdesk
Email templates
Auto responder
Auto messages
Automated feedback
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Smartreply AI Customer Service

Smartreply AI Customer Service

  • $49-$249 / Month
  • 14 Days Free Trial
9.1
21 Reviews
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SmartReply AI automates Facebook/Instagram DMs/Comments Show more

SmartReply AI is a sophisticated tool designed to enhance your social media engagement on Facebook and Instagram. The app enables businesses to launch organic direct message (DM) campaigns, delivering personalized product recommendations and exclusive discount codes to potential customers. It intelligently automates responses to comments on your Facebook posts, effectively doubling your interaction and visibility. Additionally, SmartReply AI auto-sends DMs to everyone who comments, fostering customer engagement and swiftly answering queries to drive business growth. By leveraging AI technology, the app offers dynamic product recommendations in replies, optimizing customer interaction and satisfaction. It also unlocks a new level of organic DM subscribers, akin to building an email or SMS list for Messenger. Ultimately, SmartReply AI serves as a robust platform for automating and scaling your social media marketing efforts to generate increased revenue.
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Customer engagement
Product recommendations
Discount codes
Automated dms
Comment responses
Ai replies
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DeskMoz ‑24x7 Live Chat Agents

DeskMoz ‑24x7 Live Chat Agents

  • $199-$799 / Month
  • 10 Days Free Trial
8.2
2 Reviews
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Hire 24x7 Custom Trained Shared & Dedicated E-Com Chat Agents. Show more

DeskMoz - 24x7 Live Chat Agents is a dynamic app designed to enhance your store's customer support experience by deploying a team of expert live chat agents. Available round the clock, these agents address customer queries related to sales and support seamlessly via live chat, email, and social media, ensuring no query goes unattended. The in-house team comprises over 200 highly trained agents who excel in e-commerce customer service, handling complex tasks such as order tracking, modifications, replacements, and refunds via comprehensive management of your store’s CMS and backend. With a quick setup time of 48-72 hours, DeskMoz ensures your business is supported by a fully trained team, providing incredible omnichannel customer support with impressive FRT and ART times under 35 seconds. Users benefit from the free and highly customizable live chat software provided as part of the package, ensuring a tailored experience for both you and your customers. DeskMoz's commitment to top-notch service quality is reflected in industry-leading metrics for customer satisfaction, service level agreements, customer effort scores, and net promoter scores.
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Real-time responses
24x7 live chat
Custom-trained agents
Shared & dedicated agents
Sales support
Customer support
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Dialecto

Dialecto

  • $80 / Month
  • 14 Days Free Trial
8.2
2 Reviews
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"Impulsa tus ventas online con automatización y soporte IA en LATAM." Show more

Dialecto es una aplicación diseñada para potenciar las ventas de tu tienda online y simplificar el soporte al cliente mediante la automatización. La app te permite gestionar los envíos de carritos abandonados de manera automática, aumentando la posibilidad de completar ventas perdidas. Además, Dialecto integra agentes de inteligencia artificial (IA) que no solo ayudan en el proceso de atención, sino que también cuentan con la capacidad de vender y escalar consultas a agentes humanos cuando es necesario. Los agentes de tu equipo pueden utilizar una serie de herramientas intuitivas para cerrar ventas eficientemente, asistidos por WhatsApp y otros canales de comunicación líderes en América Latina. La aplicación ofrece una interfaz de chat integrada que facilita la gestión de productos, pedidos y la creación de órdenes directamente desde el chat, mejorando así la experiencia del cliente y optimizando tus procesos de ventas. Dialecto es ideal para aquellos que buscan optimizar su negocio digital en el competitivo mercado latinoamericano.
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Whatsapp integration
Order automation
Ai sales agents
Automated abandoned cart
Integrated chat interface
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Airpak Express

Airpak Express

  • Free Plan Available
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Your destination is our goal Show more

Airpak Express is a seamless solution for all your shipping documentation needs, integrating fully with the Airpak Express online system. This user-friendly app is easy to install and configure, ensuring that you can efficiently create high-quality and accurate shipping documents. Whether your packages are destined for local or international locations, Airpak Express ensures that the necessary documentation is generated swiftly and correctly. It acts as a one-stop platform where you can manage various types of shipment documentation effortlessly. Additionally, the app provides your customers with a self-service feature, allowing them to access up-to-the-minute status updates on their orders. This functionality not only enhances the shipping process but also improves customer satisfaction with real-time information.
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Customer self-service
1-stop platform
High-quality documentation
Quick shipment documentation
Real-time order status
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PostSurvey

PostSurvey

  • $39 / Month
  • Free Plan Available
8.2
1 Reviews
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Marketing attribution data with post-purchase surveys Show more

PostSurvey is a powerful tool designed to help businesses identify which marketing channels are most effective in attracting new customers. By integrating a simple survey on the Thank You page of your business, PostSurvey enables you to directly ask customers how they found you, providing invaluable insights into your marketing performance. This app is particularly beneficial for businesses utilizing various marketing channels such as Instagram, TikTok, Google Adwords, SEO, and TV ads, as it helps pinpoint which platforms actually drive conversions. Most customers respond to the survey, ensuring you gather a significant amount of data. With an intuitive dashboard, PostSurvey allows you to easily analyze this information, empowering you to optimize your marketing strategies by focusing on the channels that yield the best results. Ultimately, PostSurvey simplifies data collection and analysis, so you can make informed decisions and efficiently allocate your marketing budget.
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Create surveys quickly
Thank you page collection
Analyze answers easily
Install App

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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