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Showing 160 to 180 of 1829 Apps
Ping: Order Updates with Alexa

Ping: Order Updates with Alexa

  • $1.99-$15.99 / Month
  • 7 Days Free Trial
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Customer order & delivery updates to an Alexa enabled device Show more

Ping: Order Updates with Alexa is an innovative app designed to enhance customer satisfaction by integrating order tracking capabilities with Alexa devices. With the growing presence of Alexa in households, Ping empowers your customers to effortlessly inquire about their order status by simply asking, "Where's my delivery?" This feature provides real-time updates from dispatch to delivery, ensuring transparency and reducing customer anxiety. Additionally, Alexa devices can receive notifications for critical stages in the delivery process, keeping customers informed at all times. By incorporating Ping into your store, you offer a modern, efficient, and customer-centric experience. Install Ping: Order Updates with Alexa today and transform your order tracking capabilities into an effortless, voice-activated process.
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SkyQuick International

SkyQuick International

  • Free Plan Available
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Generate SkyNet shipping documentation in just a few clicks! Show more

SkyNet Asia Pacific is a streamlined application designed to seamlessly integrate with the SkyNet Asia Pacific online system, ensuring efficient and accurate creation of shipping documentation. Ideal for businesses handling both local and international shipments, this app simplifies the documentation process with its user-friendly installation and configuration. It offers a one-stop platform for generating multiple types of shipment documents swiftly, enhancing operational efficiency. Customers benefit from real-time, self-service access to the status of their orders, ensuring transparency and improved customer satisfaction. By using SkyNet Asia Pacific, businesses can ensure high-quality documentation that accompanies every package, reducing the potential for errors and delays.
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Tap2Chat ‑ WhatsApp/others

Tap2Chat ‑ WhatsApp/others

  • $4.5 / Month
  • 14 Days Free Trial
8.2
1 Reviews
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Configurable, floating WhatsApp (+other messaging) chat button Show more

Tap2Chat is a versatile app designed to enhance customer engagement by adding a floating button on your webpage, allowing instant communication through popular messaging platforms like WhatsApp, Telegram, and Viber. This app offers extensive customization options, enabling you to personalize the appearance of the chat buttons to match your site's design. It supports multiple accounts from the same messaging service, making it easier for businesses with diverse communication channels to manage their interactions. Whether you use one or multiple messaging services, Tap2Chat offers a seamless, single-click chat experience for users. The installation process is simple and quick, requiring just three steps: inputting your details, configuring your preferences, and enabling the app. With Tap2Chat, staying connected with your customers has never been more convenient and efficient.
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Delfi: IA a la Moda

Delfi: IA a la Moda

  • Free Plan Available
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IA de moda: recomendaciones precisas y enriquecidas para tiendas online y físicas. Show more

Delfi: IA a la Moda es una innovadora asesora de inteligencia artificial que transforma la experiencia de compra en tiendas online, específicamente en Shopify, y en tiendas físicas mediante el uso de códigos QR. Utilizando avanzada tecnología de visión por computadora, Delfi ‘observa’ cada producto para ofrecer recomendaciones personalizadas y precisas, ayudando a los clientes a encontrar exactamente lo que necesitan. Además, la aplicación genera Información Enriquecida con inteligencia artificial para actualizar automáticamente los detalles de cada producto, optimizando títulos, descripciones y metadatos para mejorar el SEO. Esto asegura que las descripciones y recomendaciones de productos se adapten al tono y estilo únicos de cada marca, proporcionando una experiencia de usuario fluida y acorde con la identidad de la tienda. Delfi promueve una atención al cliente omnicanal que se integra perfectamente entre el mundo digital y físico, mejorando la visibilidad y alcance de los productos con metadatos SEO especializados como palabras clave, descripciones SEO y etiquetas JSON SEO. Esta poderosa herramienta redefine la forma en que las tiendas manejan su inventario y conectan con sus clientes, asegurando que cada interacción sea informativa y alineada con el branding.
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HeiChat: ChatGPT Sales Chatbot

HeiChat: ChatGPT Sales Chatbot

  • $29.9-$299 / Month
  • Free Plan Available
  • 3 Days Free Trial
8
74 Reviews
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Advanced AI, reply to customer inquiries within seconds. Show more

HeiChat: ChatGPT Sales Chatbot is an innovative AI-powered sales assistant designed to enhance customer engagement and streamline service. Built on advanced AI models such as ChatGPT (GPT-3.5 & GPT-4) and Claude 3 Opus, it operates 24/7 to transform general inquiries into valuable sales opportunities. This chatbot excels in handling common customer service queries, such as “Where is my order?” by providing accurate and timely responses. It offers comprehensive support on store policies, discounts, and shipping details, potentially taking over roles traditionally managed by human service representatives. With the capability to upload PDF/TXT files, HeiChat expands its knowledge base, allowing customization to train a dedicated service robot tailored to your store's needs. It supports over 95 languages, including English, Spanish, and Mandarin, ensuring effective communication across diverse customer bases. Additionally, HeiChat keeps abreast of real-time product listings and changes, making it a vital tool for dynamic inventory management.
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MONDO!‑FAQ app‑

MONDO!‑FAQ app‑

  • $5 / Month
  • Free Plan Available
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Effortlessly add SEO-friendly FAQs to product pages without code editing.

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AfterShip Order Tracking

AfterShip Order Tracking

  • $11-$239 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • Verified
7.2
1,242 Reviews
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Proactive tracking that delights customers and reduces WISMO Show more

AfterShip Order Tracking is a comprehensive app designed to enhance your customer's post-purchase experience by providing live shipment updates through a branded order tracking page and automated notifications. It features a shipment analytics dashboard, allowing businesses to monitor carrier transit times, on-time delivery rates, and exceptions, ensuring smooth logistics management. The app also integrates an AI-powered delivery estimate widget on product description and checkout pages, boosting buyer confidence by offering precise delivery information. Branded tracking pages with personalized product recommendations not only engage customers but also drive additional sales. Timely email and SMS notifications help reduce customer anxiety and the volume of "Where Is My Order" (WISMO) inquiries. A centralized shipment dashboard keeps businesses informed about shipment statuses and helps quickly identify any issues. The built-in analytics offer valuable insights into shipment performance, supporting continuous improvement in customer service and delivery efficiency.
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CN PDF Viewer

CN PDF Viewer

  • $5-$15 / Month
  • Free Plan Available
  • 3 Days Free Trial
8.2
2 Reviews
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Offer Valuable Information and Promote Your PDF Products Show more

Comnja ‑ PDF Viewer is a versatile application developed by Common Ninja, designed to seamlessly integrate PDF viewing and downloading capabilities into your website. This app enhances user engagement by allowing visitors to access eBooks, support documentation, manuals, journals, magazines, and other PDF-convertible resources without having to navigate away from your site. Comnja ‑ PDF Viewer offers multiple skins and layouts with a variety of beautifully designed templates, ensuring that the display complements your website's aesthetics. Its rich styling options provide fully customizable design features, allowing for a personalized touch. The app is fully responsive, delivering an optimal user experience across all devices, whether desktop or mobile. With a simple user interface and easy content management features, Comnja ‑ PDF Viewer offers both functionality and style, promoting your content effectively.
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Pify Contact Form Builder

Pify Contact Form Builder

  • $4.99-$14.99 / Month
  • Free Plan Available
  • 5 Days Free Trial
7.6
501 Reviews
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Easy to build customization forms for more leads and sales. Show more

Pify Form Builder‑Contact Form is a robust tool designed to enhance customer interaction and generate more leads and sales for businesses. This user-friendly app simplifies the creation of various forms, including Contact, Order, Account Registration, File Upload, and Appointment Booking forms, among others. It offers streamlined templates and seamless integrations to automate processes, saving valuable time. Users can also benefit from customizable pop-up features, including announcements and newsletters, which can be tailored with custom code and fonts. The app supports multiple-step forms and conditional logic, providing flexibility for complex requirements. Furthermore, it facilitates customer creation with Contact Widgets and Subscription features, integrating payment options through stores or PayPal. With customizable email templates and no-code styling options, Pify Form Builder is an invaluable asset for businesses looking to optimize customer engagement.
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AI Post‑Purchase Surveys

AI Post‑Purchase Surveys

  • $39-$149 / Month
  • 30 Days Free Trial
7.5
11 Reviews
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For attribution, customer insights, and better marketing Show more

AI Post‑Purchase Surveys, branded as Bestie, transforms the survey creation process, making it effortless and efficient with the help of artificial intelligence. Designed to relieve the hassle of crafting surveys from scratch, Bestie auto-generates surveys tailored to your specific needs, allowing you to engage with your customers seamlessly. With a quick onboarding process, you can have your first survey live in under five minutes. Bestie doesn't just stop at creating surveys; it offers powerful analytics, providing week-over-week performance insights. The app delivers automated insights from your customer data, enabling you to make informed decisions without any specialized expertise. Furthermore, Bestie helps you achieve better audience segmentation to understand your customers like never before, assisting in scaling your brand effectively.
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Scout CRM (Shop Phone)

Scout CRM (Shop Phone)

  • $9-$29 / Month
  • Free Plan Available
7.4
80 Reviews
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Get alerted on Abandoned Checkouts, LTV, Low Inventory & more Show more

Shop Phone Alerts & Auto Email is a key tool for businesses aiming to cultivate meaningful customer relationships that set them apart from large retailers. Unlike big marketplaces that treat customers as mere transactions, this app empowers businesses to appreciate each customer as a valuable asset through personalized communication. By alerting you when it's crucial to reach out—such as when a VIP customer or a potential client abandons their checkout—you can proactively address their needs and reinforce loyalty. The app also automates thank you emails and reminders for abandoned checkouts, ensuring that you consistently engage with customers in a timely manner. Through its strategic notifications for VIPs and repeat customers, along with specific product updates, this app helps businesses maintain a competitive edge in customer service.
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Quick Email Contact Icon

Quick Email Contact Icon

  • $19.9-$99.9 / Month
  • Free Plan Available
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"Seamless communication: Custom 'Call' and 'Email' icons enhance customer support."

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Reveni Returns & Exchanges

Reveni Returns & Exchanges

  • Free Plan Available
8.2
1 Reviews
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Turn returns and exchanges into a lever for loyalty and sales Show more

Reveni Returns & Exchanges is a robust app designed to elevate the post-purchase experience, enhancing customer loyalty and driving recurring sales. With its customizable Return portal and Merchant dashboard, the app provides transparency, simplicity, and speed in managing returns and exchanges. It automates the RMA process, from defining policies and return reasons to setting up shipping methods, reducing both expenses and customer complaints. The user-friendly return portal allows customers to self-manage refunds and exchanges, while the customizable return methods adapt to location, transaction type, and order amount. Automatic instructions ensure successful product returns, and merchants gain increased control over their processes through a comprehensive dashboard. By enabling auto-acceptance or rejection of returns and triggering immediate refunds, Reveni optimizes operations and maximizes customer satisfaction.
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eFulfillment Service

eFulfillment Service

  • Free Plan Available
(2.4/5)
2 Reviews
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Experience award-winning order fulfillment for ecommerce Show more

eFulfillment Service is a comprehensive application designed to streamline your order fulfillment process with ease and efficiency. By automatically integrating with your existing systems, it effortlessly receives orders, picks, packs, and ships them, providing real-time tracking updates to enhance your customer service experience. Users can monitor inventory, orders, and shipments, ensuring they maintain up-to-date insights into stock levels and receive alert notifications for production needs forecasting. The app also facilitates better customer service by simplifying the management of returns and monitoring backorders, allowing for more timely interventions. Cost savings are achieved through innovative SKU and bundle mapping, eliminating the need for pre-kitting and optimizing shipping methods. With automatic synchronization of stock levels, eFulfillment Service ensures you have a precise view of available inventory at all times. This app is ideal for businesses aiming to boost efficiency, reduce operational costs, and improve customer satisfaction in their fulfillment processes.
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Lucid Bot

Lucid Bot

  • Free Plan Available
8.2
2 Reviews
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Lucid Bot: Automated Order Processing & Updates Show more

Lucid Bot is a dynamic app designed specifically for Shopify stores to elevate their customer communication by leveraging the power of WhatsApp. With seamless integration into existing Shopify systems, the app enables stores to send official WhatsApp messages, ensuring that customers are consistently informed about their order status. This not only enhances customer satisfaction by keeping them in the loop but also boosts communication efficiency for the store. The app allows easy transmission of order details to Lucid Bot, which can then update customers with precise, automated messages. It includes a flow feature that lets stores confirm order receipt and update status directly through WhatsApp. Additionally, Lucid Bot provides a user-friendly dashboard to verify message delivery and resend updates if necessary, ensuring smooth and reliable communication at all times. Overall, Lucid Bot is an essential tool for Shopify stores aiming to provide exceptional customer experiences through timely and effective communication.
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ZB: Facebook & Messenger Chat

ZB: Facebook & Messenger Chat

  • $4.99-$19.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
21 Reviews
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Support your customers quickly using Facebook Live Chat. Show more

Zotabox Facebook Chat is an innovative app designed to enhance customer communication by enabling seamless contact through personal Messenger accounts. This user-friendly tool allows businesses to easily sort and label incoming messages for efficient organization and follow-up. Additionally, the app lets users keep notes within Messenger, ensuring important details are readily accessible for future reference. With message history preserved indefinitely, businesses can maintain superior customer service by referencing past interactions. The app addresses customers' preference for using Messenger over traditional email, facilitating a more engaging and responsive business relationship. By integrating directly with Messenger, Zotabox Facebook Chat offers a streamlined and professional way to manage customer interactions.
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SB - AI Recommended Products

SB - AI Recommended Products

  • Free Plan Available
  • 14 Days Free Trial
6.4
4 Reviews
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24/7 AI chat support for customized shopping & sales boost Show more

ShopBuddy ‑ AI Sales Chatbot is an innovative eCommerce solution designed to transform routine customer chats into valuable sales opportunities around the clock. Harnessing the power of GPT-3.5 and GPT-4 technology, ShopBuddy offers personalized product recommendations, enhancing the shopping experience and driving revenue. This intelligent chatbot integrates seamlessly with your store by syncing with product listings and offering theme customization to match your brand's aesthetic. ShopBuddy diligently tracks orders and revenue generated through interactions, providing insightful analytics to optimize your sales strategy. By continuously learning from customer interactions, it ensures tailored responses that enhance user engagement and satisfaction. Elevate your online store's performance and customer service with ShopBuddy's reliable and adaptable AI-driven features.
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Parcelous Order Tracking

Parcelous Order Tracking

  • $9.99-$49.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
15 Reviews
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Track orders at embedded page with 200+ carriers supported Show more

Parcelous Order Tracking is a convenient app designed to streamline the order tracking process for online store owners and their customers. It automatically extracts tracking numbers from order fulfillments, identifies potential carriers, and retrieves the relevant tracking information. The app creates a customized tracking page within your store, allowing customers to easily access their order status using their tracking, order number, or a linked email/phone number. By enabling self-service tracking, it significantly reduces the time spent on customer support inquiries related to shipping. The app supports carrier autodetection, eliminating the need to specify a carrier for each fulfillment, and it is capable of fetching tracking details from a wide range of carriers, rather than being limited to just a few. Additionally, it automatically fetches any additional or transit tracking numbers when available, ensuring comprehensive order tracking.
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Helpy AI Chatbot and Live chat

Helpy AI Chatbot and Live chat

  • $10-$49 / Month
  • Free Plan Available
8.2
2 Reviews
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AI-driven chatbot offering 24/7 support in 7,000+ languages.

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SS: WhatsApp Agent Chat Button

SS: WhatsApp Agent Chat Button

  • $1.99 / Month
  • 1 Days Free Trial
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Boost sales and trust with personalized WhatsApp chat support.

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Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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