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Showing 160 to 180 of 1584 Apps
  • $69-$225 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
1 Reviews

Show product and interact in real time Show more

Oct8ne - Live chat & Chatbot is an innovative app designed to revolutionize customer interactions by providing a robust visual support system integrated with a product catalog. With Oct8ne, businesses can seamlessly present products through live human agents or automated chatbots, utilizing popular messaging platforms like WhatsApp Business API, Facebook Messenger, and Instagram. This versatile app is engineered to deliver significant benefits, such as enhancing conversion rates by up to 30%, reducing cart abandonment by 33%, and boosting the average purchase value by 60%. Oct8ne's 24/7 chatbot support ensures efficient use of time and resources while delivering consistent, personalized customer service. The unique visual support feature allows easy sharing of images and videos, offering a richer, more engaging customer experience. Additionally, it includes an intuitive, no-code visual chatbot that can be configured using drag-and-drop modules, making it accessible and easy to use for businesses of all sizes.
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Drag & drop
Real-time interaction
Chatbot support
Visual support
Integrated catalog
Human agents
  • $20 / Month
  • 14 Days Free Trial
8.2
2 Reviews

Online chat and shopping assistant to boost sales Show more

Chatscout AI Chatbot + GPT4 is a powerful conversational shopping assistant designed to enhance your store's customer experience. Utilizing large language models (LLMs) specifically trained for your business, this AI-driven tool provides instant support to your customers, answering FAQs and product-related queries with remarkable accuracy. The integration of Chatscout can significantly boost overall conversions by facilitating purchases directly through chat, enhancing average order value by displaying relevant products during conversations. Furthermore, it helps reduce the workload on your customer care team by intelligently redirecting queries to appropriate channels such as order tracking and customer support emails. With the flexibility to integrate with any existing chat widgets, this app ensures a seamless experience and personalized service, allowing you to customize the assistant to fit your unique needs. Experience improved return on ad spend (ROAS) and an extra line of revenue through this sophisticated, responsive AI solution.
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Boost conversion
Display relevant products
Reduce queries
Intelligent redirection
Customisable assistant
  • $9.99-$49.99 / Month
  • Free Plan Available
7.1
6 Reviews

Provide support and manage custom order proof with ease Show more

Follow Up - Proof Management is an intuitive app designed to streamline customer and proof management processes. It offers a real-time chat interface, enabling seamless engagement with users to collect vital information and upload order proofs efficiently. The app supports version control for all order files, ensuring precise tracking and management of custom orders from initial approval through to final delivery. Say goodbye to cold emails with its real-time order updates feature, directly accessible from your dashboard. The app additionally facilitates real-time customer communication through a chat widget, supporting various file types such as images and PDFs. Customizable email notifications keep customers informed of their order status, and invoices for additional customizations can be promptly issued. By simplifying order approvals and delivery, Follow Up - Proof Management enhances customer experience and operational efficiency.
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Real-time chat
Version control
Order updates
Send invoices
Upload proofs
Customer emails
  • $5 / Month
  • Free Plan Available
8.2
2 Reviews

Add Chat Buttons like WhatsApp, Messenger, Viber & many more Show more

QChat: WhatsApp & Chat Buttons is a versatile app designed to streamline customer communication by integrating multiple live chat channels. It allows businesses to offer their customers the convenience of contacting them via their preferred messaging platforms, including WhatsApp, Facebook Messenger, Viber, WeChat, Telegram, Instagram, SMS, Twitter, Skype, and Line, among others. The app provides customizable Social Chat Buttons that can be shown or hidden on desktop, mobile, or both, tailoring the experience to different devices. QChat ensures that businesses stay accessible and responsive by centralizing various communication channels, enhancing customer interaction. This functionality not only improves customer satisfaction but also fosters stronger customer relationships. With QChat, businesses can effortlessly manage and coordinate their customer service efforts across a wide range of chat platforms.
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Add chat buttons
Multiple chat apps
Device specific display

Return portal that drives exchange / store credit over refunds Show more

Magic: Exchanges and Returns is a cutting-edge app designed to optimize the returns process for businesses, enhancing customer satisfaction while easing the workload on customer service teams. By encouraging exchanges or store credit over traditional refunds, Magic helps transform potential lost sales into opportunities for customer engagement and loyalty. Customers can seamlessly purchase new items during the return procedure, promoting repeat business and strengthening brand interaction. With user-friendly features like clear instructions, real-time tracking, and customizable return reasons, businesses can gain valuable insights into customer preferences and needs. The app also includes a virtual inspection feature, allowing businesses to assess items before they reach the warehouse. Furthermore, Magic integrates with a wide range of WMS and CRM tools, ensuring a streamlined and efficient returns management process that aligns with existing business operations.
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Store credit options
Real-time tracking
Custom return reasons
Encourage exchanges
Purchase during returns
Virtual inspection

Effortlessly boost sales with AI-driven negotiation and instant AI support.

Enhance customer engagement with AI-powered shopping assistant Show more

ChatMate is a versatile AI-powered tool that goes beyond traditional chatbots by serving as a comprehensive sales and product search assistant. Designed to elevate your customer experience, it functions as both a virtual sales representative and an AI concierge, providing seamless and engaging interactions that are available 24/7. With its proactive and adaptive nature, ChatMate continuously learns from your store’s data to offer personalized and precise recommendations, enhancing your customers' shopping journey. Its lightning-fast responses and accurate product matching ensure that customer inquiries are met with the right solutions promptly. ChatMate is powered by direct business knowledge from merchants, ensuring 100% accuracy in its interactions. Additionally, it offers customizable design options to seamlessly integrate with your store’s aesthetic and supports multiple languages to cater to a global customer base.
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Customizable design
Multilingual support
Ai-powered interactions
Lightning-fast responses
Accurate product matching
Proactive and adaptive
  • $39.99-$89.99 / Month
  • Free Plan Available
8.2
3 Reviews

"AI-driven tool to prevent refund abuse and streamline return processes." Show more

Return Shield is an innovative app designed to help merchants tackle refund abuse and streamline the return process. By leveraging AI technology, the app evaluates each customer’s return behavior, providing a score that helps identify potentially risky profiles. These profiles are automatically tagged and segmented, allowing for better decision-making. Merchants can customize rules to instantly decline refund requests that appear suspicious, significantly reducing manual efforts and potential financial losses. With detailed insights and automated workflows, Return Shield enhances the efficiency of return management while ensuring a focus on delivering an excellent customer experience. This sophisticated tool empowers businesses to maintain a balance between minimizing refund fraud and nurturing customer trust.
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Automated workflows
Ai customer rating
Risk profile tagging
Auto-decline requests
Refund abuse prevention
  • $9.99-$499.99 / Month
  • 7 Days Free Trial

AI-powered chatbot for seamless customer support and personalized recommendations. Show more

RVS Personal Assistant is a cutting-edge AI-powered chatbot tailored for merchants seeking to enhance customer interactions. This innovative app facilitates swift and precise responses to customer queries, significantly boosting engagement. By leveraging natural language processing, it conducts conversations that remember context, ensuring an enriched and personalized customer experience. RVS Personal Assistant seamlessly integrates with store data, streamlining customer support while efficiently guiding purchasing decisions. Its capabilities include providing accurate product details, AI-driven recommendations, and support for product variant selection within chat conversations. With the addition of inline images in chat replies, the app enhances the visual appeal and clarity of communication, creating an immersive shopping experience for users.
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Seamless integration
Ai-powered chatbot
Personalized recommendations
Product variant support
Natural conversations
Context-awareness

Create tailored highly customizable FAQ sections Show more

KiwiSprout FAQ Builder is an intuitive app designed to help merchants efficiently create and manage custom FAQ sections tailored to their online stores. With a variety of templates and customizable settings, users can seamlessly align their FAQ sections with the store’s unique branding, enhancing the overall shopping experience. The app’s innovative selective display feature enables merchants to showcase relevant FAQ categories and questions on specific pages, ensuring that customers find the information they need easily. Unlimited questions and answers can be added, allowing for comprehensive support and clarity. Merchants can employ custom rules to strategically present FAQs, making the platform incredibly versatile. Overall, KiwiSprout FAQ Builder is an essential tool for improving customer interaction and satisfaction.
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Selective display
Various templates
Custom faq sections
  • $49-$69 / Month
  • Free Plan Available
  • 7 Days Free Trial
8
5 Reviews

Market, Sell & Support with the All In One Messaging Platform Show more

Desku − AI Chatbot + ChatGPT is a powerful customer experience platform tailored for online stores aiming to enhance their customer service and drive sales. This versatile application provides ready-to-use sales and support chatbots that effectively increase revenue by swiftly answering common queries from customers. By consolidating all customer interactions, Desku ensures seamless communication across various channels, such as email, chat, Instagram, and Facebook, through a unified inbox. It streamlines operations with features like order management, allowing users to edit, refund, duplicate, and cancel orders directly within the platform. Desku also enhances efficiency through AI-powered ticket management, enabling quick responses to customer inquiries. Its AI CoPilot feature equips support teams with instant access to comprehensive customer details, further elevating service quality. Additionally, Desku offers 24/7 AI support to tackle FAQs via a Help Center and chat functionalities, ensuring consistent and reliable customer assistance.
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Order management
Quick responses
24/7 ai support
Omnichannel inbox
Ai copilot
  • $7.99-$16.49 / Month
  • Free Plan Available

Postship is a shipment tracking & post-purchase experience app Show more

Postship – Free Order Tracking is a comprehensive tool aimed at elevating the shopping experience for your customers. Unlike standard order tracking solutions, Postship minimizes “Where Is My Order” (WISMO) queries by sending timely updates via SMS and email, ensuring buyers are always in the loop. The app enhances post-purchase engagement by offering a customizable, branded tracking page that features personalized product recommendations, promotional banners, and even your shop's Instagram feed to boost brand visibility. This innovative approach not only improves customer satisfaction but also encourages repeat purchases. Additionally, Postship provides advanced analytics to monitor delivery performance and customer engagement, offering valuable insights to optimize your service. By combining efficient order tracking with marketing tools, Postship helps transform your order tracking system into a dynamic customer interaction platform.
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Promotional banners
Advanced analytics
Branded tracking page
Real-time order updates
Cross-selling recommendations
Instagram feed integration
  • $2.49 / Month
  • 5 Days Free Trial

Effortlessly manage customer chats with automation, analytics, and customization.

  • $4.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8
29 Reviews

Add FAQ page, product FAQs. Product tabs & accordion with ease Show more

Simesy FAQ & Tabs Accordion is a powerful tool designed to enhance your Shopify store by providing seamless FAQ management. This app allows you to create unlimited FAQs, ensuring all your customers' frequently asked questions are addressed. With a dedicated FAQ page, your customers can quickly find answers without needing additional assistance, improving their shopping experience. The app offers flexibility by allowing FAQs to be displayed on product pages, homepage, CMS pages, and collection pages, ensuring crucial information is always accessible. It automatically organizes product descriptions into tabs and accordions, requiring no coding skills and ensuring a clean and efficient layout. Moreover, the app is compatible with any Shopify theme and offers SEO-friendly features, including instant search capabilities, making it an essential tool for enhancing product visibility and customer support. Whether you're a new store owner or managing a large catalog, Simesy FAQ & Tabs Accordion simplifies FAQ management and boosts your store’s navigability.
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Instant search
Unlimited faqs
Dedicated faq page
Display faq anywhere
Auto-organize product description
Seo-friendly faq
  • $3.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8
15 Reviews

Stylish contact us / contact form widget with tones of feature Show more

Contact Form Master is a user-friendly app designed to enhance customer interactions on your website through a seamless and private contact form experience. Prioritizing simplicity and customer experience, this app is perfect for non-tech-savvy users, allowing for quick installation and management of contact forms with just a few clicks. The app offers a simultaneous preview feature, enabling real-time viewing of the "Contact Us" form during creation, ensuring a tailored fit to your website's aesthetic. Users can add multiple forms across different pages, each fully customizable in terms of fonts, colors, and styles to match the store's branding. With features like file upload, this app expands communication possibilities while maintaining ease of use. Absolutely no coding is required, as the app includes an intuitive one-click installation process for any page on your site.
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Multiple forms
File upload
No coding needed
Font customization
1-click install
Simultaneous preview
  • Free Plan Available
(3/5)
1 Reviews

Avoid wasting time by effortlessly collecting users' feedback. Show more

57-feedback is a user-friendly app designed to simplify the feedback collection process for merchants, significantly reducing the time and effort required. With customizable feedback and review strategies, it enables businesses to cater specifically to their customers' preferences, helping them stay competitive in today's dynamic marketplace. By leveraging customer insights, merchants can refine their offerings, enhance customer satisfaction, and ultimately boost sales. The app's tools are invaluable for gaining a deeper understanding of customer needs and building a strong, positive reputation. Additionally, 57-feedback provides instant feedback delivery via email, allowing businesses to make timely improvements to their sites. By gathering valuable visitor insights on navigation and usability, it ensures a seamless and rewarding customer experience.
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Instant feedback
Effortless collection
Tailored strategy
  • $49.5 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
3 Reviews

Cut fraud & drive loyalty with returns, warranties & exchange Show more

ReturnLogic Returns Management is a comprehensive platform designed to streamline the complexities of returns processing for businesses. By automating the returns process, it allows companies to reduce overhead costs while enhancing the post-purchase experience for shoppers. This powerful tool offers actionable insights through advanced analytics, enabling businesses to drive growth and profitability by understanding and optimizing their returns operations. With features like customizable automation, the platform ensures that businesses can tailor their returns process to meet specific needs. It also offers warranty support, providing ongoing customer service even after a product's lifecycle has ended. Furthermore, centralized disposition notes help businesses analyze customer returns behavior to minimize returns abuse and reward top-performing customers. ReturnLogic is the ultimate solution for managing returns more efficiently and effectively, providing both businesses and their customers with unparalleled support.
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Actionable insights
Data export
Behavior analysis
Analytics insights
Simplified returns
Automated platform
  • $69.99-$150 / Month
  • Free Plan Available
7.7
168 Reviews

Automatize customer support requests with ChatGPT AI Show more

Wizybot ‑ AI Chatbot is an advanced customer experience tool designed specifically for online stores to enhance their customer service and boost sales. Leveraging the power of ChatGPT, Wizybot provides human-like responses to customer inquiries, ensuring seamless and engaging interactions. The app comes with ready-to-use sales and support chatbots that can drive revenue by promptly addressing customer questions without the need for complex setup. Within just 15 minutes, businesses can automate customer support, eliminating the hassle of building intricate workflows. Additionally, Wizybot includes pre-designed chatbot strategies that help drive sales and conversions, along with features for automated promotions and product recommendations. Installation is simple and quick, allowing Shopify store owners to integrate Wizybot with just a click, significantly improving the customer interaction experience.
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Automated responses
Quick setup
Product recommendations
Promotions automation
Human-like interactions
Sales chatbots

"Cloze: AI Chatbot for Ecommerce with Customization & Order Tracking."

Klariqo: AI Voice Assistant - Instant support, auto-syncs data, customizable voice, 24/7.

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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