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Showing 160 to 180 of 1429 Apps
LiveChat: AI live chat by Text

LiveChat: AI live chat by Text

  • $24-$69 / Month
  • 14 Days Free Trial
9.1
47 Reviews
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Live Chat with Help Desk and Product Recommendations Show more

LiveChat: Live Chat App is designed to enhance the shopping experience on Shopify by enabling instant communication and proactive engagement with customers. This app allows store owners to interact with visitors using pre-set messages tailored to specific browsing behaviors, ensuring that potential buyers receive timely and relevant information while on your site. By offering discount codes and special promotions based on visitor actions on particular pages, LiveChat encourages conversions and boosts sales. The app also provides insights into customer activities by showing real-time cart previews and accessing order histories, allowing for personalized recommendations and improved customer service. Further enhancing its functionality, LiveChat integrates seamlessly with popular messaging apps like Messenger and WhatsApp, expanding your reach and interaction possibilities. This comprehensive tool not only facilitates immediate customer support but also fosters an engaging and personalized shopping experience from day one.
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Product recommendations
Discount codes
Order history
Pre-set messages
Cart preview
Messaging integration
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Fairing Post Purchase Surveys

Fairing Post Purchase Surveys

  • $15-$149 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
189 Reviews
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Surveys for marketing attribution, user feedback, and NPS Show more

Fairing: Post Purchase Surveys is an innovative tool designed to provide businesses with valuable customer insights through post-purchase surveys. Formerly known as Enquire, Fairing is capable of delivering actionable data in just one week, surpassing the capabilities of traditional survey tools. By integrating with popular platforms such as Meta, TikTok, and TV, users can measure the effectiveness of their marketing channels through targeted attribution surveys appended to customer orders. The app captures essential information on customer attribution, Net Promoter Score (NPS), personalization, conversion rate optimization (CRO), and market research. Additionally, Fairing's Shopify Plus certification ensures seamless implementation into existing checkout processes, supporting integrations with Triple Whale, Klaviyo, and more. With its template library of over 25 pre-built survey questions and the ability to tailor surveys based on customer profiles, Fairing is an essential tool for businesses looking to enhance ROI and deepen their understanding of their audience. Plus, its compatibility with Shopify's Order Status and Thank You Page Checkout Extensions further streamlines its deployment in online retail environments.
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Pre-built templates
Shopify integration
Customer feedback
Product targeting
Personalization
Roi improvement
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Login as Customer: Support

Login as Customer: Support

  • $39 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.5
10 Reviews
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Login to customer account from admin panel in one click Show more

The Login As Customer ‑ Magefan app streamlines customer support by allowing administrators or managers to log into customer accounts with ease, either using Multipass or without it. This capability empowers support teams to assist customers effectively by managing orders, resolving issues, and answering questions directly within the customer account interface. Additionally, the app includes features for customers to request support, enhancing customer satisfaction and engagement. Managers can also update customer passwords when assisting with login issues, ensuring smooth and secure access. With its user-friendly interface, the app is a powerful tool for businesses aiming to improve customer service efficiency and effectiveness. Whether troubleshooting or supporting transactions, this extension offers a seamless experience for both customers and support teams.
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Issue resolution
Customer account access
Multipass login
Order assistance
Password change
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HelpLab FAQ Page, Product FAQs

HelpLab FAQ Page, Product FAQs

  • $3.99-$7.99 / Month
  • Free Plan Available
  • 5 Days Free Trial
9.1
212 Reviews
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Create beautiful FAQ page, support page or product FAQs Show more

HelpLab FAQ Page, Product FAQs simplifies the creation and management of your store's FAQs with a user-friendly approach that enhances customer experience and your brand's image. This app integrates seamlessly with your store's theme, allowing you to customize fonts, colors, and styles to reflect your brand's uniqueness. The lightweight design ensures fast page loads, providing instant answers to your customers and reducing the burden on your support team. Enjoy the ease of creating both product-specific and general store FAQs, complete with multimedia support like photos and videos. With built-in Google Rich Snippets, improve your store's SEO effortlessly and reach more customers. Additionally, support for multiple languages ensures that you can cater to a diverse customer base. Easy integration with the Shop app ensures a smooth transition and enhanced functionality.
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Multi-language support
Seamless theme integration
Customizable faq design
Fast page loads
Supports rich seo snippets
Multimedia in faqs
Install App
ShopSage ‑ AI Chat & Assist

ShopSage ‑ AI Chat & Assist

  • $5-$100 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
3 Reviews
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Intelligent AI chat agent works 24/7 to capture more sales Show more

ShopSage - AI Chat & Assist is a sophisticated AI-powered chatbot designed to enhance e-commerce interaction by automatically handling customer queries and showcasing products with a sleek hover modal. It effortlessly searches for orders and bridges language gaps, ensuring smooth communication across diverse customer bases. The app is customizable, allowing merchants to tweak its appearance, position the chat icon, and integrate it with existing shop features seamlessly. ShopSage is also highly informed, instantly updating itself with every product change, which allows it to provide accurate information consistently. For added convenience, the app includes notifications for human escalations, enabling timely responses from merchants. A free dashboard is available for managing messages, with premium options to directly engage with customers and keep track of all messages. Teaching the AI about ongoing promotions and store policies further personalizes customer interactions, making ShopSage a versatile addition to any online storefront.
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Multi-language support
Customization options
Dashboard access
Product showcasing
Auto query response
Order searching
Install App
FAQ Anywhere ‑ BuildPrompt

FAQ Anywhere ‑ BuildPrompt

  • $5.99 / Month
  • 7 Days Free Trial
9.1
3 Reviews
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Instant FAQs on product pages to boost sales and customer satisfaction.

Install App
GZ Order Tracking Page

GZ Order Tracking Page

  • $4.99-$49.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
6 Reviews
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Order Lookup, ETA & Custom Status Page on your Store Domain. Show more

GZ Order Tracking Page is a must-have app for online retailers who want to enhance customer satisfaction by providing real-time updates on order status. This intuitive platform enables customers to track their orders from placement until delivery, offering clear insights into estimated shipping and arrival dates. By simply entering an order number and email address, customers can access the latest updates on their purchases, significantly reducing the common support inquiry, "Where's my order?" Retailers can set up processing times and estimated arrival dates tailored to each shipping profile and even customize order statuses to reflect their unique order fulfillment process. The app also offers the ability to display shipping messages and ETA information directly below the "Add to Cart" button, providing customers with the information they crave even before they complete their purchase. Most importantly, GZ Order Tracking Page ensures that customer data remains secure, avoiding the risks associated with sharing sensitive information with third-party applications. With this app, retailers not only streamline their operational efficiency but also enhance buyer confidence and satisfaction.
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Order tracking
Estimated arrival
Custom status
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Ctx: WhatsApp Chat + Marketing

Ctx: WhatsApp Chat + Marketing

  • $8.99-$24.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
256 Reviews
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Support on whatsapp chat & recover abandoned carts with Chatix Show more

Ctx: WhatsApp Marketing + Chat is a versatile tool designed to enhance customer interactions and streamline business processes via WhatsApp. This app features a comprehensive widget offering functionalities such as support chat, FAQs, order tracking, and contact options, making it an all-in-one customer communication hub. It facilitates both manual and automated messaging for various scenarios, including abandoned checkout recovery, order confirmations, COD verification, and review requests, thus boosting engagement and sales. With the capability to leverage WhatsApp Business API, users can execute targeted marketing campaigns through pre-designed templates or custom messages, as well as send out broadcast messages. A shared inbox ensures that support teams can efficiently handle and respond to customer inquiries. Moreover, a mobile app component allows for managing abandoned cart recovery and other key functions on the go, while a Chrome extension supports these tasks seamlessly through Web WhatsApp. This comprehensive approach to WhatsApp marketing and customer support helps businesses maintain strong relations and improve customer satisfaction.
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Abandoned cart recovery
Order tracking
Whatsapp chat widget
Cod verification
Shared inbox
Automated messages
Install App
XChat

XChat

  • Free Plan Available
8.2
4 Reviews
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AI sales agent enhancing conversions with real-time insights and recommendations.

Install App
3Dsellers ‑ CRM & Helpdesk

3Dsellers ‑ CRM & Helpdesk

  • $25-$199 / Month
  • 7 Days Free Trial
9.1
3 Reviews
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Helpdesk, Customer Service, Customer Support, Ticket, Feedback Show more

3Dsellers - CRM & Helpdesk is a comprehensive solution designed to streamline the operations of online sellers by integrating seamlessly with popular eCommerce platforms like Shopify, Amazon, and eBay. With more than a decade of experience, the app has empowered thousands of businesses to expand their reach and improve efficiency. Its robust suite of tools includes a centralized eCommerce Helpdesk that consolidates customer support, an order management system for efficient transaction handling, and automated feedback as well as product review requests to enhance customer engagement. The app's features also boast functionalities such as email templates for quicker responses, auto-responders to automate workflow, and auto messages for maintaining customer communication. Additionally, 3Dsellers offers automated feedback reminders and alerts to facilitate positive customer reviews. By using 3Dsellers, business owners can concentrate on scaling their enterprises while the app takes care of operational complexities.
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Centralized helpdesk
Email templates
Auto responder
Auto messages
Automated feedback
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SC : AI Chatbot + Live Chat

SC : AI Chatbot + Live Chat

  • $19.99-$199 / Month
  • New
9.1
1 Reviews
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Instant, intelligent AI chatbot for 24/7 customer support and order tracking.

Install App
AI Chatbot & Recommendation

AI Chatbot & Recommendation

  • $9-$29 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
4 Reviews
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AI-driven 24/7 customer support and sales solution for online stores. Show more

Destinova Live & AI Chatbots is designed to transform customer support and sales for online stores using cutting-edge AI technology. Leveraging GPT-powered AI, this app provides continuous, 24/7 assistance, offering personalized product recommendations and seamless order tracking. Destinova ensures an enhanced customer experience, improved conversion rates, and streamlined operations through its intuitive chatbot and live chat interface. Key features include self-learning chatbots that adapt to store needs, AI-driven product suggestions to engage customers, and unified message management for efficient communication. Additionally, the app offers customizable widgets to align perfectly with any brand aesthetic, as well as pre-designed chatbot strategies to boost sales. Destinova also includes satisfaction surveys, status pages, and push notifications to maintain customer engagement, supported by advanced AI live chat and GPT chat functionalities for superior customer service.
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Push notifications
Customizable widgets
Order tracking
Smart recommendations
24/7 assistance
Ai-powered chat
Install App
Selzee AI: Sales Booster

Selzee AI: Sales Booster

  • $49.99-$249.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
3 Reviews
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AI-powered sales chatbot boosting engagement and conversions effortlessly. Integrates seamlessly. Show more

Selzee AI: ChatGPT Sales Rep revolutionizes the way businesses interact with their customers online, turning site traffic into conversions seamlessly. This intelligent sales chatbot leverages the power of ChatGPT to recommend the right products, answer customer inquiries, and guide shoppers from browsing to buying. With its predictive AI capabilities, it proactively engages site visitors, boosting conversion rates and driving sales with minimal customer support tickets. Installation is a breeze, taking just 10-15 minutes, and the AI continuously learns your brand’s voice and updates product information daily, supporting up to 80,000 SKUs. Seamlessly integrating with Shopify apps like Klaviyo, Zendesk, or Attentive, it offers effortless scalability. Selzee's AI ensures a high Average Order Value (AOV) through tailored recommendations and upselling, all while providing 24/7 support that mimics your brand's identity. With its two-click setup, businesses can start benefiting from the service instantly, without the need for signups or credit card details.
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Product recommendations
Instant integration
24/7 ai support
Conversational ai engagement
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DropTracking ‑ Order Tracking

DropTracking ‑ Order Tracking

  • $8.99 / Month
  • 30 Days Free Trial
(2/5)
7 Reviews
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Allows Your Customers To Track Your Dropshipping Orders Show more

DropTracking - Order Tracking is a seamless solution that enhances customer satisfaction by providing real-time estimated delivery dates for every order. This app efficiently reduces the flood of customer inquiries by keeping buyers informed about when they can expect their shipments. Once you set an estimated delivery time, DropTracking takes over, automatically calculating it for all future orders without requiring further input. By minimizing uncertainty, the app significantly cuts down on support requests and helps prevent costly chargebacks. Its customizable order search page allows you to tailor the tracking experience to better fit your business needs. DropTracking not only simplifies order management but also cultivates trust and transparency with your customers.
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Reduce support requests
Automated delivery estimate
Customize search page
Install App
CreditsYard — Store Credit

CreditsYard — Store Credit

  • $29-$149 / Month
  • 7 Days Free Trial
(4/5)
22 Reviews
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Store credit digital wallet for returns, exchanges & cashback Show more

CreditsYard — Store Credit is an innovative app designed to streamline the way businesses handle store credit and loyalty programs. The app offers a seamless platform for retailers to manage and distribute store credits, enhancing customer engagement and encouraging repeat purchases. With an easy-to-use interface, businesses can effortlessly track credit issuance, redemptions, and expirations, ensuring no value goes unutilized. Customers benefit from real-time updates on their store credit balances and transaction history, empowering them to make informed purchasing decisions. CreditsYard also integrates smoothly with existing retail systems, minimizing disruption and maximizing efficiency. By providing valuable insights and analytics, the app helps businesses tailor their marketing strategies to better meet customer needs and drive sales growth. Ideal for both small businesses and large retail chains, CreditsYard revolutionizes the traditional loyalty and store credit model, fostering stronger customer relationships and boosting brand loyalty.
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Issue store credit
Digital wallet
Process refunds
Handle exchanges
Provide cashback
Install App
Melingo AI Sales Agent

Melingo AI Sales Agent

  • $29-$149 / Month
  • Free Plan Available
  • 5 Days Free Trial
9.1
6 Reviews
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Melingo: AI-powered sales agent for seamless E-commerce interactions.

Install App
Gladly: CX AI built for LTV

Gladly: CX AI built for LTV

  • $120 / Month
  • Free Plan Available
8.5
28 Reviews
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People-centered customer service platform for eCommerce brands Show more

Gladly is a revolutionary customer service platform that prioritizes people over tickets, offering a holistic view of the customer journey. Tailored for commerce brands, it seamlessly connects customers to the right agents by leveraging a comprehensive, lifelong conversational stream that includes voice, email, SMS, chat, social messaging, and self-service. This unified approach eliminates the inefficiencies of channel switching and ensures full conversation histories are always available. By threading all communication channels into a single, time-organized stream, Gladly transforms agents into brand heroes capable of delivering exceptional, personalized service. This platform not only reduces costs and complexity with its all-in-one solution but also enhances customer experiences by matching them with agents based on real-time data and skills. It’s no wonder that some of the world's most cherished brands rely on Gladly to elevate their customer service experience.
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Single view history
Unified communication stream
Personalized self-service
Integrated voice support
Agent skill matching
Install App
Pango Returns & Shipping

Pango Returns & Shipping

  • Free Plan Available
  • 14 Days Free Trial
9.1
1 Reviews
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Reduce return processing costs through instantaneous resale Show more

Pango is an innovative, AI-powered solution designed to optimize the way businesses handle product returns. By enabling quality assessment directly from your desktop, Pango helps you seamlessly resell returned items without incurring additional costs. The app provides valuable insights and analytics to support informed decision-making, boosting both operational efficiency and sustainability. With its revolutionary peer-to-peer return technology, Pango not only enhances the customer experience but also aids in maintaining profitability. The platform facilitates direct connections between returned products and potential buyers, fostering a more profitable sales ecosystem. Additionally, Pango automates quality control with AI-driven evaluations and offers a customizable return portal to elevate user experience. It also empowers businesses to set custom policies for fraud prevention and provides flexible reimbursement options like in-store credit, gift cards, exchanges, and refunds.
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Instant resale connection
Ai quality evaluation
Custom return portal
Detailed insights access
Flexible reimbursements
Install App
AI ChatBot & Live Chat

AI ChatBot & Live Chat

  • Free Plan Available
9.1
1 Reviews
Claim Offer
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"Boost conversions with real-time chat, AI support, and customization." Show more

Epic‑X Chat is a powerful tool designed to enhance customer engagement through direct 1-to-1 conversations using real-time chat. Equipped with an AI bot, the app swiftly answers frequently asked questions, significantly reducing support requests and improving response times. For more complex issues, it features an integrated ticket system that ensures organized support management. Personalize the chat widget to align with your brand's aesthetics by adjusting its colors, position, and design. Additionally, you have the flexibility to control when and where the chat widget appears, such as during page visits, after certain delays, or upon detecting exit intent. With its easy no-code installation, Epic‑X Chat is not only simple to set up but also effective in boosting conversions by providing timely assistance to shoppers precisely when they need it most.
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No-code installation
Customizable widget
Real-time chat
Ai instant replies
Integrated ticketing
Install App
Claimify ‑ Support & Claims

Claimify ‑ Support & Claims

  • $19 / Month
  • Free Plan Available
  • 3 Days Free Trial
9.1
5 Reviews
Claim Offer
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Effortless claims management for customers and merchants, all in one place. Show more

Claimify ‑ Support & Claims is an innovative app designed to streamline the handling of customer claims, whether they involve refunds, returns, exchanges, or warranty issues. This user-friendly application empowers customers to conveniently submit claims directly from their account, storefront, or even from the thank-you page after a purchase, offering seamless post-purchase support. For merchants, Claimify offers a consolidated dashboard where all claims are gathered, simplifying the management, review, and resolution process. Its intuitive interface ensures that both customers and merchants can easily navigate the claims process, resulting in enhanced efficiency and improved customer satisfaction. Claimify stands out by providing a comprehensive, in-one-place claims management solution that eliminates the hassles of traditional claim management methods. By offering easy and organized access to claims, Claimify empowers businesses to optimize their support operations and enhance customer trust and loyalty.
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Effortless claims management
Customer claims submission
Unified claims dashboard
Install App

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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