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Showing 160 to 180 of 1584 Apps
Afterdeal-Order Tracking&Email

Afterdeal-Order Tracking&Email

  • Free App
8.2
1 Reviews
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Order tracking that builds trust and accelerates revenue. Show more

Afterdeal‑Order Tracking&Email is a dynamic app designed to enhance the post-purchase experience by accurately tracking order information and providing users with timely logistics updates. It covers at least seven different scenarios, including when an order is shipped, in transit, or delivered, ensuring customers are always informed. The app increases user engagement by providing multiple touchpoints, creating a captivating user experience. By offering insightful tracking data, it helps resolve delivery issues swiftly, contributing to improved customer satisfaction. The app also facilitates seamless post-sales communication, strengthening brand-customer relationships. With Afterdeal, businesses can deliver an exemplary post-sales experience, fostering customer loyalty and sustaining long-term success.
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Order tracking
Customer loyalty
Logistics updates
Scenario-based tracking
User touchpoints
Insightful data
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ThanhBT: File Upload

ThanhBT: File Upload

  • $3.95-$14.95 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
1 Reviews
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Add file upload field on contact form and registration page. Show more

ThanhBT: File Upload is a versatile app designed to enhance user interaction on your online store by enabling file submissions through various form types. Whether it’s a contact form, register form, cart form, or product form, this app seamlessly integrates to facilitate file uploads from your visitors. It supports multiple upload fields within a single form, allowing for a more comprehensive data collection. By adding a file upload field to your store's forms, you can gather essential documents, images, or other file types that might be crucial for your business operations. This functionality is ideal for stores that require additional information from users, such as ID verification or product customizations. Enhance your customer engagement and streamline data capture with ThanhBT: File Upload.
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Multiple upload fields
File upload field
Multiple form support
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Postage

Postage

  • Free Plan Available
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Postage Shipping service in your shop Show more

Postage is a logistics company dedicated to delivering exceptional service through continuous improvement and the use of world-class technologies. As a quality-driven organization, Postage empowers every team member to act as a leader in delivering unparalleled service, ensuring that customer satisfaction remains at the forefront of our operations. Our ultimate goal is to elevate the customer experience by offering unique privileges that make Postage your preferred partner among logistics providers. By enhancing focus on client needs and refining our business operations, Postage aims to create lasting relationships built on trust and reliability. We are committed to innovation and quality, striving to remain the first choice for all your logistical needs.
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Shipping integration
Logistic optimization
Continuous improvement
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easy Google Customer Reviews

easy Google Customer Reviews

  • $20 / Month
  • 7 Days Free Trial
8.2
22 Reviews
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Auto-implementation of the Google survey opt-in code Show more

Easy Google Customer Reviews is an intuitive app designed to seamlessly integrate Google review functionalities into your online store without requiring any coding skills. With just a few clicks, merchants can add a review capture form directly to their order status page, allowing them to collect valuable customer feedback after each purchase. Once connected to your Google account, the app effortlessly displays your Google reviews and product reviews on your store, enhancing credibility and customer trust. Additionally, you can enter your Google Merchant Center ID to feature a Seller Rating badge prominently on your site. This app supports Google’s Product Reviews feature, making it a comprehensive solution for managing and showcasing authentic reviews. The straightforward setup process ensures that even those with minimal technical knowledge can start benefiting from increased customer engagement and improved online reputation.
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Display google reviews
Order status form
Auto survey opt-in
Seller rating badge
Supports product reviews
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ZAP Contact Form Builder

ZAP Contact Form Builder

  • Free Plan Available
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Build custom forms to streamline customer data collection, improve operations.

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AfterShip Returns & Exchanges

AfterShip Returns & Exchanges

  • $11-$239 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • Verified
9.1
1,226 Reviews
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Return Label, Store Credit, Exchange, Return Policy, Refunds Show more

AfterShip Returns & Exchanges is an intuitive app designed to enhance the returns process, boosting customer satisfaction while optimizing operational efficiency. By offering an automated returns solution, businesses can encourage exchanges over returns, thus recapturing otherwise lost revenue. The app allows you to set automation rules, manage returns, and track insights seamlessly all within one portal, significantly improving efficiency. It helps reduce customer anxiety through branded returns pages and automated email updates, ensuring customers are always informed. The app efficiently manages carriers with regional return routing and carrier data to streamline operations. With features like a self-service returns page and smart return rules, businesses can lower return rates and enhance customer experiences. Additionally, flexible refund and exchange options, coupled with automation features like auto-refund and auto-restock, minimize manual work and further delight customers.
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Flexible refund options
Self-service returns
Smart return rules
Exchange encouragement
Automated email updates
Automated return processes
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Amojo WhatsApp CRM

Amojo WhatsApp CRM

  • $4.99-$9.99 / Month
  • Free Plan Available
  • 15 Days Free Trial
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Automate WhatsApp customer communication for Shopify with Amojo CRM.

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Neurobloom Chatbot + ChatGPT

Neurobloom Chatbot + ChatGPT

  • $75-$119 / Month
  • Free Plan Available
  • 14 Days Free Trial
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"AI assistant enhances shopping with personalized, interactive customer experiences." Show more

Neurobloom Chatbot + ChatGPT is an innovative app designed to enhance your online store's customer experience by integrating an intelligent AI assistant. The app facilitates natural and engaging interactions with visitors by utilizing voice-enabled chat capabilities, ensuring that every interaction feels personal and intuitive. It not only remembers past sessions but also analyzes shopper behavior to tailor product recommendations and answers, delivering a truly personalized shopping experience. With its proactive engagement based on user behavior, Neurobloom helps reduce bounce rates, improve customer engagement, and drive conversions, ultimately turning more visitors into buyers. This intelligent assistant operates seamlessly in the background, providing exceptional support without requiring constant input from you. Elevate your customer service and build lasting customer loyalty with Neurobloom Chatbot + ChatGPT—your online store's automated yet personal shopping companion.
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Personalized recommendations
Voice-enabled chat
Behavior-based engagement
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LtmateERP

LtmateERP

  • Free Plan Available
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Convenient for the management of products, orders and inventor Show more

LtmateERP is a comprehensive ERP management system developed by Shenzhen Ltmate Technology Co., Ltd., designed to streamline operations for store owners. With robust technical capabilities, this app provides unified management across all company-owned stores by integrating key functionalities like order processing, product management, and inventory control. By installing LtmateERP, store owners grant authorization for the platform to access crucial data, facilitating efficient management. The system allows products to be easily uploaded or unloaded across multiple sales platforms, enhancing visibility and sales potential. Additionally, it supports logistical and transportation needs, helping users respond to emergencies promptly. Financial calculations are simplified, enabling businesses to maintain sound fiscal management. Overall, LtmateERP ensures a cohesive and efficient operational experience for merchants looking to optimize their business practices.
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Multi-platform support
Logistics management
Automatic synchronization
Unified management
Financial calculation
Increased display opportunities
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Oct8ne ‑ AI Assistant

Oct8ne ‑ AI Assistant

  • $69-$225 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
1 Reviews
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Show product and interact in real time Show more

Oct8ne - Live chat & Chatbot is an innovative app designed to revolutionize customer interactions by providing a robust visual support system integrated with a product catalog. With Oct8ne, businesses can seamlessly present products through live human agents or automated chatbots, utilizing popular messaging platforms like WhatsApp Business API, Facebook Messenger, and Instagram. This versatile app is engineered to deliver significant benefits, such as enhancing conversion rates by up to 30%, reducing cart abandonment by 33%, and boosting the average purchase value by 60%. Oct8ne's 24/7 chatbot support ensures efficient use of time and resources while delivering consistent, personalized customer service. The unique visual support feature allows easy sharing of images and videos, offering a richer, more engaging customer experience. Additionally, it includes an intuitive, no-code visual chatbot that can be configured using drag-and-drop modules, making it accessible and easy to use for businesses of all sizes.
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Drag & drop
Real-time interaction
Chatbot support
Visual support
Integrated catalog
Human agents
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Chatscout AI Chatbot + GPT4

Chatscout AI Chatbot + GPT4

  • $20 / Month
  • 14 Days Free Trial
8.2
2 Reviews
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Online chat and shopping assistant to boost sales Show more

Chatscout AI Chatbot + GPT4 is a powerful conversational shopping assistant designed to enhance your store's customer experience. Utilizing large language models (LLMs) specifically trained for your business, this AI-driven tool provides instant support to your customers, answering FAQs and product-related queries with remarkable accuracy. The integration of Chatscout can significantly boost overall conversions by facilitating purchases directly through chat, enhancing average order value by displaying relevant products during conversations. Furthermore, it helps reduce the workload on your customer care team by intelligently redirecting queries to appropriate channels such as order tracking and customer support emails. With the flexibility to integrate with any existing chat widgets, this app ensures a seamless experience and personalized service, allowing you to customize the assistant to fit your unique needs. Experience improved return on ad spend (ROAS) and an extra line of revenue through this sophisticated, responsive AI solution.
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Boost conversion
Display relevant products
Reduce queries
Intelligent redirection
Customisable assistant
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Iconic Product Proof Manager

Iconic Product Proof Manager

  • $9.99-$49.99 / Month
  • Free Plan Available
7.1
6 Reviews
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Provide support and manage custom order proof with ease Show more

Follow Up - Proof Management is an intuitive app designed to streamline customer and proof management processes. It offers a real-time chat interface, enabling seamless engagement with users to collect vital information and upload order proofs efficiently. The app supports version control for all order files, ensuring precise tracking and management of custom orders from initial approval through to final delivery. Say goodbye to cold emails with its real-time order updates feature, directly accessible from your dashboard. The app additionally facilitates real-time customer communication through a chat widget, supporting various file types such as images and PDFs. Customizable email notifications keep customers informed of their order status, and invoices for additional customizations can be promptly issued. By simplifying order approvals and delivery, Follow Up - Proof Management enhances customer experience and operational efficiency.
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Real-time chat
Version control
Order updates
Send invoices
Upload proofs
Customer emails
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bitChat: WhatsApp AI Chatbot

bitChat: WhatsApp AI Chatbot

  • $39-$299 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
13 Reviews
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Connect instantly to WA. Complete WA Platform, CS, Widget. Show more

bitChat: WhatsApp AI Chatbot is a comprehensive communication platform tailored for Shopify store owners using WhatsApp. By consolidating all interactions into a single inbox, it enhances efficiency with features like AI Agents, Ticketing, an Advanced Flow Builder, and Web Activity tracking. Specifically designed for e-commerce, the AI Chatbot excels in providing Product Recommendations, Order Tracking, and conducting multi-step quizzes to improve customer support and boost conversions. With 24/7 AI Chatbot Support, businesses can offer continuous assistance on WhatsApp and Instagram, ensuring a seamless customer experience. The platform's automated AI training effortlessly integrates product information and order history to provide personalized interactions. bitChat also offers intelligent tagging for insightful re-marketing opportunities and brings multiple channels, including WhatsApp, Instagram, and Google, into a unified inbox. Furthermore, its Visual Flow Builder empowers users to design no-code automations, streamlining operations and significantly saving time.
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Product recommendations
Order tracking
Ticketing system
Ai training
Ai agents
Flow builder
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Magic: Exchanges and Returns

Magic: Exchanges and Returns

  • Free Plan Available
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Return portal that drives exchange / store credit over refunds Show more

Magic: Exchanges and Returns is a cutting-edge app designed to optimize the returns process for businesses, enhancing customer satisfaction while easing the workload on customer service teams. By encouraging exchanges or store credit over traditional refunds, Magic helps transform potential lost sales into opportunities for customer engagement and loyalty. Customers can seamlessly purchase new items during the return procedure, promoting repeat business and strengthening brand interaction. With user-friendly features like clear instructions, real-time tracking, and customizable return reasons, businesses can gain valuable insights into customer preferences and needs. The app also includes a virtual inspection feature, allowing businesses to assess items before they reach the warehouse. Furthermore, Magic integrates with a wide range of WMS and CRM tools, ensuring a streamlined and efficient returns management process that aligns with existing business operations.
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Store credit options
Real-time tracking
Custom return reasons
Encourage exchanges
Purchase during returns
Virtual inspection
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EBC: AI Negotiation, AI Chat

EBC: AI Negotiation, AI Chat

  • $49.99 / Month
  • 7 Days Free Trial
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Effortlessly boost sales with AI-driven negotiation and instant AI support.

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CM AI Chatbot Sales Assistant

CM AI Chatbot Sales Assistant

  • Free Plan Available
8.2
3 Reviews
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Enhance customer engagement with AI-powered shopping assistant Show more

ChatMate is a versatile AI-powered tool that goes beyond traditional chatbots by serving as a comprehensive sales and product search assistant. Designed to elevate your customer experience, it functions as both a virtual sales representative and an AI concierge, providing seamless and engaging interactions that are available 24/7. With its proactive and adaptive nature, ChatMate continuously learns from your store’s data to offer personalized and precise recommendations, enhancing your customers' shopping journey. Its lightning-fast responses and accurate product matching ensure that customer inquiries are met with the right solutions promptly. ChatMate is powered by direct business knowledge from merchants, ensuring 100% accuracy in its interactions. Additionally, it offers customizable design options to seamlessly integrate with your store’s aesthetic and supports multiple languages to cater to a global customer base.
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Customizable design
Multilingual support
Ai-powered interactions
Lightning-fast responses
Accurate product matching
Proactive and adaptive
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Tern Trade‑in

Tern Trade‑in

  • $99-$599 / Month
  • 30 Days Free Trial
8.2
7 Reviews
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Launch your own trade-in programme in just a few short steps Show more

Tern Trade‑in is a versatile app designed to enhance customer engagement by allowing seamless product trade-ins directly on your website. Customers can trade in almost any product, regardless of purchase channel or order history, in exchange for store credit. This trade-in experience is customizable to fit your brand and can be swiftly integrated without technical assistance. Businesses have full control over setting credit pricing and eligibility, ensuring flexibility and transparency. The app supports easy logistics for trade-in item returns or drop-offs, and automatically issues trackable credits upon receipt of goods. Reuse the data associated with each trade-in to effortlessly relist products for resale, while app analytics provide insights into the trade-in program's impact on your business growth.
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Full control
Launch trade-in
Customisable experience
Flexible logistics
Automatic credit issuance
Product relisting
Install App
KiwiSprout FAQ Builder

KiwiSprout FAQ Builder

  • $2.99 / Month
  • Free Plan Available
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Create tailored highly customizable FAQ sections Show more

KiwiSprout FAQ Builder is an intuitive app designed to help merchants efficiently create and manage custom FAQ sections tailored to their online stores. With a variety of templates and customizable settings, users can seamlessly align their FAQ sections with the store’s unique branding, enhancing the overall shopping experience. The app’s innovative selective display feature enables merchants to showcase relevant FAQ categories and questions on specific pages, ensuring that customers find the information they need easily. Unlimited questions and answers can be added, allowing for comprehensive support and clarity. Merchants can employ custom rules to strategically present FAQs, making the platform incredibly versatile. Overall, KiwiSprout FAQ Builder is an essential tool for improving customer interaction and satisfaction.
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Selective display
Various templates
Custom faq sections
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Desku: Leading AI Chatbot

Desku: Leading AI Chatbot

  • $49-$69 / Month
  • Free Plan Available
  • 7 Days Free Trial
8
5 Reviews
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Market, Sell & Support with the All In One Messaging Platform Show more

Desku − AI Chatbot + ChatGPT is a powerful customer experience platform tailored for online stores aiming to enhance their customer service and drive sales. This versatile application provides ready-to-use sales and support chatbots that effectively increase revenue by swiftly answering common queries from customers. By consolidating all customer interactions, Desku ensures seamless communication across various channels, such as email, chat, Instagram, and Facebook, through a unified inbox. It streamlines operations with features like order management, allowing users to edit, refund, duplicate, and cancel orders directly within the platform. Desku also enhances efficiency through AI-powered ticket management, enabling quick responses to customer inquiries. Its AI CoPilot feature equips support teams with instant access to comprehensive customer details, further elevating service quality. Additionally, Desku offers 24/7 AI support to tackle FAQs via a Help Center and chat functionalities, ensuring consistent and reliable customer assistance.
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Order management
Quick responses
24/7 ai support
Omnichannel inbox
Ai copilot
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Postship ‑ Free Order Tracking

Postship ‑ Free Order Tracking

  • $7.99-$16.49 / Month
  • Free Plan Available
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Postship is a shipment tracking & post-purchase experience app Show more

Postship – Free Order Tracking is a comprehensive tool aimed at elevating the shopping experience for your customers. Unlike standard order tracking solutions, Postship minimizes “Where Is My Order” (WISMO) queries by sending timely updates via SMS and email, ensuring buyers are always in the loop. The app enhances post-purchase engagement by offering a customizable, branded tracking page that features personalized product recommendations, promotional banners, and even your shop's Instagram feed to boost brand visibility. This innovative approach not only improves customer satisfaction but also encourages repeat purchases. Additionally, Postship provides advanced analytics to monitor delivery performance and customer engagement, offering valuable insights to optimize your service. By combining efficient order tracking with marketing tools, Postship helps transform your order tracking system into a dynamic customer interaction platform.
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Promotional banners
Advanced analytics
Branded tracking page
Real-time order updates
Cross-selling recommendations
Instagram feed integration
Install App

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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