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Showing 160 to 180 of 1644 Apps
Recovery Cart

Recovery Cart

  • Free Plan Available
  • New
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Enable instant customer queries with a no-code WhatsApp chat button.

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Zoocx ‑ AI Shopping Assistant

Zoocx ‑ AI Shopping Assistant

  • $79 / Month
  • Free Plan Available
  • New
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AI shopping assistant: answers questions, recommends products, boosts sales.

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Zeus ‑ Gemini AI Sales bot

Zeus ‑ Gemini AI Sales bot

  • Free Plan Available
8.2
1 Reviews
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AI Sales Agent for 24/7 support and automated customer conversion.

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Hola! ‑ Whatsapp Review & COD

Hola! ‑ Whatsapp Review & COD

  • Free Plan Available
8.2
1 Reviews
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Whatsapp Review, Call Customer, Call/Whatsapp COD Verification Show more

Hola! ‑ Whatsapp Review & COD is a versatile mobile app designed to streamline customer communication with ease and efficiency. With just one click, you can contact customers through several channels, including Call, SMS, WhatsApp, and Email, making it an ideal tool for businesses on the move. The app allows you to send WhatsApp review requests for fulfilled orders, helping you gather valuable customer feedback effortlessly. Additionally, you can engage potential buyers by reaching out to abandoned carts via call, WhatsApp, or SMS, maximizing your sales opportunities. For cash on delivery transactions, the app provides convenient options for verification through various communication modes. The app's mobile dashboard ensures that you have full access to its functionalities anytime, anywhere, enhancing your customer engagement strategy. Whether you're managing orders or verifying COD transactions, Hola! empowers you to maintain seamless communication with your customers on the go.
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Cod verification
Mobile app
Manual customer contact
Single-click actions
Call/sms/email support
Whatsapp reviews
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Thankful

Thankful

  • Free Plan Available
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AI automation for customer service platforms Show more

Thankful is an innovative customer service solution designed to empower brands with tools that enhance efficiency, quality, and revenue. By providing full control over its comprehensive suite of technologies, Thankful enables businesses to effectively scale their services, ensuring increased customer satisfaction and retention. This platform not only helps in driving revenue but also significantly reduces customer churn, wait times, and agent fatigue. Thankful integrates advanced AI capabilities to automate and resolve customer inquiries swiftly, enhancing the overall service experience. Its AI Agent offers seamless automation within helpdesks, while Agent Assist boosts human agent efficiency with AI-driven insights. Additionally, Thankful leverages Generative AI, including ChatGPT, to deliver personalized and empathetic responses, ensuring every customer interaction is meaningful and engaging.
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Generative ai
Ai agent
Agent assist
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Amalia.ai

Amalia.ai

  • Free Plan Available
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Automatizza conferma ordini COD e gestisce clienti via WhatsApp.

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heard

heard

  • $4.95-$14.95 / Month
  • 90 Days Free Trial
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Heard: Transform customer opinions into actionable insights, boosting loyalty and growth.

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Hulk Order Status Tracker

Hulk Order Status Tracker

  • $9.99-$74.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
(3.3/5)
30 Reviews
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Track orders & parcels with order tracking email alerts & EDD. Show more

Hulk Order Status Tracker is a powerful tool designed to enhance customer satisfaction through efficient order tracking. This app provides customizable shipping status alerts, allowing users to tailor their delivery notifications to suit their preferences. With Google Maps integration, it offers a visual journey of shipments, making tracking more intuitive. Supporting over 1,300 global carriers, including major names like USPS, Royal Mail, and YunExpress, it ensures comprehensive coverage and reliable updates. The app features a mobile-friendly order status page, accessible from anywhere at any time, ensuring users can track their orders seamlessly. Additionally, it allows businesses to send personalized emails and SMS notifications through Klaviyo for real-time shipping status updates. By automatically providing estimated delivery dates and SEO-optimized auto-translated shipment updates, the app minimizes customer anxieties related to "Where Is My Order" (WISMO) inquiries.
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Google maps integration
Estimated delivery date
Shipping status alerts
Supports 1,300+ carriers
Mobile-friendly status page
Unlimited order lookup
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Emmerced: 3D Store & AI Chat

Emmerced: 3D Store & AI Chat

  • Free Plan Available
8.2
3 Reviews
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Enhance sales with AI 3D shopping and smart assistant integration. Show more

Emmerced: 3D Store & AI Chat revolutionizes the shopping experience by combining AI-driven insights with cutting-edge 3D technology. This app enhances sales, reduces product returns, and boosts customer engagement through its intelligent features. At its core is an AI sales assistant that effortlessly pulls data from your inventory, offering instant answers to customer queries, thus improving their shopping journey. With Emmerced, you can create stunning 3D product models from simple images with just one click, saving valuable time and effort. The app seamlessly integrates with your Shopify inventory, ensuring your 3D store is always up-to-date. Plus, with smart analytics, you gain insights into customer interactions, engagement heatmaps, and more, providing valuable data to optimize your sales strategy. Emmerced truly elevates the e-commerce experience, offering a dynamic and interactive way for customers to explore products.
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Smart analytics
Ai sales assistant
One-click 3d models
Automated 3d stores
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Insureful Shipping Protection

Insureful Shipping Protection

  • $9.95-$29.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.9
53 Reviews
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Claim Offer

Setup shipping protection based on percentage and fixed plans Show more

Insureful: Shipping Protection is a versatile app designed for merchants who wish to offer insurance protection for the products or services they sell. With Insureful, merchants can cover consumer-insured items that are either stolen or damaged, enhancing customer trust and satisfaction. The app allows for the creation of custom insurance plans tailored to business needs, using either a fixed amount or a percentage based on the minimum and maximum cart subtotal. Once a claim is generated by the customer, both they and the merchant receive email notifications, ensuring smooth communication. Merchants can manage claim data efficiently by reviewing images and descriptions submitted by customers, and can opt to fulfill claims through reorders or full refunds. By automatically adding insurance to the cart for eligible purchases, Insureful not only protects goods but also creates an opportunity for additional revenue, providing peace of mind and financial benefit to both consumers and merchants.
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Email notifications
Claim management
Custom insurance plans
Automatic insurance addition
Fulfill claims options
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ReturnX: Returns & Exchanges

ReturnX: Returns & Exchanges

  • $39-$169 / Month
  • Free Plan Available
  • 14 Days Free Trial
7.9
37 Reviews
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Claim Offer

Easy return, exchange, refund, store credit, gift card & label Show more

ReturnX is an innovative app designed to streamline the return and exchange process for eCommerce businesses, particularly on Shopify. This powerful tool automates return labels and offers a self-service portal, making it easier than ever for customers to handle returns and exchanges. By integrating with major logistics partners like DHL, DPD, Royal Mail, UPS, and USPS, ReturnX ensures smooth logistics management, saving valuable time for businesses. It enhances customer loyalty by providing flexible refund options such as gift cards, and employs AI analytics to analyze return requests, images, and comments for actionable insights. With a custom rules engine, businesses can enforce their unique return and refund policies effortlessly. Overall, ReturnX not only simplifies return management but also helps recover revenue, making it an essential asset for modern eCommerce retailers.
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Automated return labels
Self-serve options
Custom branded portal
Refund via gift card
Major logistics integration
Actionable return insights
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FastTrack Tech

FastTrack Tech

  • $5 / Month
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Tracking update and preparation of massive orders Show more

FastTrack Tech is a powerful app designed to streamline your order processing and enhance customer communication. By providing real-time updates on order preparation status, it allows you to keep your customers informed every step of the way, ensuring a seamless experience. Compatible with any shipping service, FastTrack Tech also offers robust shipment tracking capabilities, so your customers always know where their orders are. The app supports bulk updates through CSV files, making it easy to manage large volumes of orders effortlessly. Additionally, you have the flexibility to choose whether to notify your customers about tracking updates, catering to your specific business needs. Optimize your order management process with FastTrack Tech and deliver excellent service to your customers.
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Customer notifications
Bulk update
Csv file upload
Shipping tracking
Multiple orders
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Valiopt: AI Support

Valiopt: AI Support

  • Free Plan Available
  • 7 Days Free Trial
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AI-powered workflow automation for seamless customer self-service solutions.

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ShopCierge — AI Sales Chatbot

ShopCierge — AI Sales Chatbot

  • $99 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
3 Reviews
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Drive sales & automate support with your ChatGPT-4 AI Chatbot Show more

ShopCierge GPT-4 Sales Chatbot is an innovative AI-powered assistant designed to enhance the online shopping experience for both customers and businesses. Utilizing the advanced capabilities of the GPT-4 language model, this app provides real-time, interactive communication to help customers find the products they're looking for quickly and efficiently. It not only answers queries about product specifics but also offers personalized recommendations based on user preferences and purchase history. Seamlessly integrating with e-commerce platforms, ShopCierge automates routine inquiries and streamlines customer support, allowing sales teams to focus on more complex issues. Its intuitive interface and natural language processing ensure a conversational experience that feels human-like, ensuring that customers feel valued and understood. Additionally, businesses benefit from detailed analytic insights provided by the app, helping them tailor their marketing strategies and improve customer satisfaction.
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Multi-language support
Customer engagement
Product recommendations
Sales automation
Order processing
Live chat
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Return Helper: Return Centre

Return Helper: Return Centre

  • Free Plan Available
8.2
10 Reviews
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Automated returns & generate labels through a branded portal Show more

Return Helper: Return Centre offers a sophisticated return management solution, expertly crafted to simplify and enhance the return processes and aftermarket efforts for retailers worldwide. It is especially suited for cross-border merchants, providing smooth integration with over 15 international warehouses located in countries such as the U.S., Canada, U.K., and Japan, among others. The platform extends its capabilities through partnerships with 30 international shipping carriers, ensuring efficient logistics management. Users can tailor their returns portal, customizing elements like logos, colors, and return reasons, for a personalized customer experience. Return Helper also provides smart automation solutions, including automatic shipping label generation and the implementation of rules for specific return scenarios, like return windows and non-returnable products. In addition, retailers can engage their global clientele effectively by sending multilingual email updates at every return process stage, complemented by local return collection services in 15 countries.
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Automated returns
Smart return rules
Carrier integrations
Branded portal
Return label generation
Multi-language emails
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LiveSupporti ‑ Live Chat

LiveSupporti ‑ Live Chat

  • $5-$48 / Month
  • Free Plan Available
6.9
5 Reviews
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Live Chat for your store Show more

LiveSupporti ‑ Live Chat is a powerful tool designed to enhance customer interaction on your Shopify store by enabling real-time communication. With this app, you can assist your customers instantly, addressing their queries and providing support as they browse, which can lead to a superior shopping experience. The app offers real-time visitor monitoring, allowing you to see who is actively browsing your store, and provides insights into what customers have in their carts. Customizable chat box branding ensures that the chat interface aligns with your store's aesthetic. The multilingual feature allows the chat box to operate in any language, catering to a diverse customer base. Additionally, a ticketing system is included to facilitate seamless collaboration and follow-ups, ultimately aiming to improve customer satisfaction and boost sales.
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Customizable branding
Multilingual support
Ticketing system
Real-time monitoring
Shopify cart view
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Mercuri SMS & WhatsApp Booking

Mercuri SMS & WhatsApp Booking

  • $29-$99 / Month
  • Free Plan Available
  • 30 Days Free Trial
8.2
14 Reviews
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Claim Offer

Order & shipping notifications via WhatsApp, SMS & Live Chat Show more

Mercuri SMS & WhatsApp Chat is a dynamic Shopify app designed to elevate eCommerce performance through personalized marketing and efficient customer communication. By leveraging WhatsApp and SMS, it enhances customer engagement and retention, crucial for driving sales and fostering brand loyalty. The app features an integrated SMS and WhatsApp Shared Inbox that works seamlessly with Gorgias SMS, enabling customer service teams to streamline operations and concentrate on more complex inquiries. Automated workflows take care of routine communications, such as order confirmations and shipping updates, significantly optimizing operational efficiency. Additionally, the app empowers businesses to send targeted marketing messages about new launches and sales, and provides timely notifications to keep customers informed. A WhatsApp Chat Widget offers a direct communication channel, while the app's capabilities extend to recovering abandoned carts by sending direct checkout links, effectively boosting conversion rates.
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Workflow automation
Abandoned cart recovery
Order notifications
Live chat
Shared inbox
Personalized marketing
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Smart Que

Smart Que

  • Free Plan Available
  • New
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"Streamline order management with Smart Que's comprehensive dashboard."

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ProWebSms Business Messaging

ProWebSms Business Messaging

  • $3 / Month
  • Free Plan Available
  • 30 Days Free Trial
7.7
9 Reviews
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Claim Offer

Any SMS Gateway, Android, Whatsapp messaging & abandoned carts Show more

ProWebSms Business Messaging is a versatile app designed to enhance communication between businesses and their customers through SMS and WhatsApp messages. The app facilitates seamless messaging at critical touchpoints such as checkout, payment reception, and order shipping, ensuring customers are kept in the loop throughout their shopping experience. Additionally, it helps tackle abandoned carts by reminding customers to complete their purchases and encourages product feedback, seamlessly incorporating reviews into product listings. With an advanced variable system, users can tailor messages to meet their specific needs or customer segments. Businesses can choose between using the reliable SMS Master Gateway or integrate their preferred SMS gateway, Android smartphone, or WhatsApp for messaging. The app also offers assistance with sender ID registration, especially beneficial for businesses operating in Gulf countries and beyond.
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Customizable messages
Multiple channels
Event-based messaging
Abandoned carts alerts
Product review prompts
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Delivery Protection

Delivery Protection

  • Free App
7.4
2 Reviews
Claim Offer
Claim Offer

Protect your customers from lost, stolen, or damaged orders Show more

Delivery Protection is a cutting-edge app designed to safeguard your purchases against theft, damage, or unforeseen incidents. It offers a seamless experience, allowing users to effortlessly add protection to their orders with just a few taps, eliminating the need for complex processes. The app's intuitive interface ensures that everyone can navigate it with ease, making it accessible to users of all ages and tech-savvy levels. With hassle-free claims, customers can manage their protection plans and claims without encountering any obstacles, ensuring swift resolutions when issues arise. Supported by a dedicated customer service team, the app provides exceptional support to address any queries or concerns users might have. Delivery Protection offers peace of mind by guaranteeing that your valuable orders remain secure from the moment of purchase until they reach your doorstep.
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Seamless integration
User-friendly interface
Easy order protection
Hassle-free claims
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Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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