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Showing 160 to 180 of 1434 Apps
Fairing Post Purchase Surveys

Fairing Post Purchase Surveys

  • $15-$149 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
190 Reviews
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Surveys for marketing attribution, user feedback, and NPS Show more

Fairing: Post Purchase Surveys is an innovative tool designed to provide businesses with valuable customer insights through post-purchase surveys. Formerly known as Enquire, Fairing is capable of delivering actionable data in just one week, surpassing the capabilities of traditional survey tools. By integrating with popular platforms such as Meta, TikTok, and TV, users can measure the effectiveness of their marketing channels through targeted attribution surveys appended to customer orders. The app captures essential information on customer attribution, Net Promoter Score (NPS), personalization, conversion rate optimization (CRO), and market research. Additionally, Fairing's Shopify Plus certification ensures seamless implementation into existing checkout processes, supporting integrations with Triple Whale, Klaviyo, and more. With its template library of over 25 pre-built survey questions and the ability to tailor surveys based on customer profiles, Fairing is an essential tool for businesses looking to enhance ROI and deepen their understanding of their audience. Plus, its compatibility with Shopify's Order Status and Thank You Page Checkout Extensions further streamlines its deployment in online retail environments.
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Pre-built templates
Shopify integration
Customer feedback
Product targeting
Personalization
Roi improvement
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Gladly: CX AI built for LTV

Gladly: CX AI built for LTV

  • $120 / Month
  • Free Plan Available
8.5
28 Reviews
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People-centered customer service platform for eCommerce brands Show more

Gladly is a revolutionary customer service platform that prioritizes people over tickets, offering a holistic view of the customer journey. Tailored for commerce brands, it seamlessly connects customers to the right agents by leveraging a comprehensive, lifelong conversational stream that includes voice, email, SMS, chat, social messaging, and self-service. This unified approach eliminates the inefficiencies of channel switching and ensures full conversation histories are always available. By threading all communication channels into a single, time-organized stream, Gladly transforms agents into brand heroes capable of delivering exceptional, personalized service. This platform not only reduces costs and complexity with its all-in-one solution but also enhances customer experiences by matching them with agents based on real-time data and skills. It’s no wonder that some of the world's most cherished brands rely on Gladly to elevate their customer service experience.
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Single view history
Unified communication stream
Personalized self-service
Integrated voice support
Agent skill matching
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SK: Form Builder App

SK: Form Builder App

  • $4.49-$8.49 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
422 Reviews
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SK: Form Builder - Empowering Your E-commerce Forms WIth SEO Show more

SK: Advanced Form Builder is a versatile app designed to help you create both simple and complex forms tailored to your specific needs. Whether starting with predefined templates like Contact Us, Booking Appointment, Warranty Registration, and Wholesale Inquiry, or building from scratch, the app ensures compatibility across all themes. Personalize the appearance of your forms using custom CSS to seamlessly integrate with your shop’s style. Enjoy the advantage of unlimited file storage, making it ideal for handling large volumes of customer data. Stay informed with form emails that indicate the submission page, streamlining your data management process. Integrate effortlessly with Klaviyo and SMTP, automatically adding users to specific Klaviyo lists and tagging them as wholesalers, retailers, or other categories upon form submission. The app also supports enhanced tracking with easy integrations for Gtag and Facebook, making it an invaluable tool for your business operations.
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Drag & drop
Create complex forms
Predefined templates
Custom css themes
Unlimited file storage
Smtp & klaviyo
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PickyPal ‑ AI Shopping Advisor

PickyPal ‑ AI Shopping Advisor

  • $39-$700 / Month
  • 15 Days Free Trial
9.1
3 Reviews
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"Boost sales and support with PickyPal's AI-driven customer interactions."

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BestChat: AI Chatbot+Live Chat

BestChat: AI Chatbot+Live Chat

  • $10-$60 / Month
  • Free Plan Available
(4.7/5)
143 Reviews
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Integrates with Facebook, WhatsApp, Instagram. Supports bots. Show more

BestChat: Live Chat & Chatbot is an advanced AI-powered tool designed to revolutionize customer support and enhance eCommerce performance. Featuring seamless integration with Shopify, it provides a customizable live chat experience that keeps your business accessible and responsive 24/7. BestChat leverages smart AI chatbots capable of understanding product and order details, ensuring more intelligent and effective customer interactions. Its self-learning AI continually adapts, providing real-time support and freeing up human agents to handle more complex inquiries. The platform's AI-driven insights assist in refining data analysis and improving decision-making processes. Additionally, the smooth transition from chatbot to live agent ensures that customers receive the support they need without disruption, significantly boosting sales and customer satisfaction. Whether it's AI chat, GPT chat, or online chat, BestChat offers a comprehensive Shopify chat and inbox solution for modern eCommerce needs.
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Real-time live chat
Browsing history tracking
Multiple store identification
Chatbot functionality
Pre-set q&a
Multiple language support
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ZB: Facebook & Messenger Chat

ZB: Facebook & Messenger Chat

  • $4.99-$19.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
20 Reviews
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Support your customers quickly using Facebook Live Chat. Show more

Zotabox Facebook Chat is an innovative app designed to enhance customer communication by enabling seamless contact through personal Messenger accounts. This user-friendly tool allows businesses to easily sort and label incoming messages for efficient organization and follow-up. Additionally, the app lets users keep notes within Messenger, ensuring important details are readily accessible for future reference. With message history preserved indefinitely, businesses can maintain superior customer service by referencing past interactions. The app addresses customers' preference for using Messenger over traditional email, facilitating a more engaging and responsive business relationship. By integrating directly with Messenger, Zotabox Facebook Chat offers a streamlined and professional way to manage customer interactions.
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Messenger contact
Message labeling
Notes in messenger
Message history
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O: Chat buttons & Contact Form

O: Chat buttons & Contact Form

  • Free Plan Available
  • 7 Days Free Trial
9.1
270 Reviews
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Live chat with shoppers on Facebook Messenger, Instagram &more Show more

Omega Messenger, WhatsApp Chat is a versatile communication tool designed to streamline customer interactions on Shopify stores. With seamless one-click integration, it supports persistent conversations across over 20 platforms, including Facebook Messenger, WhatsApp, SMS, email, and more, making it a comprehensive solution for engaging with customers. The app not only assists in increasing sales conversions and generating leads but also enhances customer support with a convenient live chat button. Users can customize the chat widget to align with their brand's style and target specific devices or pages, adding a personal touch to interactions. The app also offers insightful analytics on the effectiveness of each chat channel, helping businesses optimize their communication strategies. With features like preset welcome messages, Omega Messenger ensures that customer engagement is both immediate and meaningful, fostering stronger relationships with clients.
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Live chat widget
One-click integration
Persistent conversions
Real-time conversations
Superior deliverability
Real-time messages
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WhatsApp Chat Support

WhatsApp Chat Support

  • $2.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
5 Reviews
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The most customizable WhatsApp chat app with multiple agents. Show more

Supachat WhatsApp Agents Chat is an innovative app designed to streamline customer communication on your online shop. By integrating a customizable WhatsApp chat button, it allows customers to easily initiate contact through a prefilled message, ensuring swift engagement. The app supports multiple agents, each with a unique phone number and designated role, enabling you to efficiently route inquiries to the appropriate team member. Its customizable design, including custom CSS options, allows the chat widget to seamlessly align with your brand's aesthetic. The responsive layout ensures excellent performance on both mobile and desktop devices, enhancing the overall user experience. With a quick setup process, integrating the chat feature into your store is hassle-free, and the sticky widget option ensures the chat button remains visible as users browse your site. This sleek and modern addition not only boosts communication efficiency but also elevates your store's visual appeal.
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Customizable design
Quick setup
Multiple agents
Sticky widget
Sleek & modern
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TXE Whatsapp Button

TXE Whatsapp Button

  • Free Plan Available
  • New
9.1
3 Reviews
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Custom WhatsApp chat button for seamless customer communication. No coding needed.

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Marketing+Support on WhatsApp

Marketing+Support on WhatsApp

  • $15-$40 / Month
  • Free Plan Available
  • 7 Days Free Trial
(3.4/5)
351 Reviews
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Send abandoned cart notifications & campaigns over WhatsApp Show more

Marketing+Support on WhatsApp is an innovative app designed to enhance communication and streamline customer interactions for businesses. With the Superlemon integration, merchants can effortlessly send abandoned cart reminders and order updates through automated WhatsApp messages, boosting recovery rates and improving customer engagement. The app offers features for upselling, collecting feedback, and confirming cash on delivery (COD) orders to optimize sales processes. Businesses can access a range of paid plans to get their own WhatsApp Business API, facilitating large-scale customer messaging and personalized communication. Marketing+Support on WhatsApp also provides access to marketing campaigns and custom templates, allowing merchants to tailor their strategies to suit diverse customer needs. A shared team inbox feature is available, enabling seamless management of all customer chats through the WhatsApp Business API, ensuring efficient support and service delivery. The inclusion of a chat widget and share widget further empowers businesses to enhance customer interactions and increase sales.
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Automated messages
Abandoned cart notifications
Custom templates
Shared team inbox
Chat widget
Whatsapp campaigns
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Login as Customer: Support

Login as Customer: Support

  • $39 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.5
10 Reviews
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Login to customer account from admin panel in one click Show more

The Login As Customer ‑ Magefan app streamlines customer support by allowing administrators or managers to log into customer accounts with ease, either using Multipass or without it. This capability empowers support teams to assist customers effectively by managing orders, resolving issues, and answering questions directly within the customer account interface. Additionally, the app includes features for customers to request support, enhancing customer satisfaction and engagement. Managers can also update customer passwords when assisting with login issues, ensuring smooth and secure access. With its user-friendly interface, the app is a powerful tool for businesses aiming to improve customer service efficiency and effectiveness. Whether troubleshooting or supporting transactions, this extension offers a seamless experience for both customers and support teams.
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Issue resolution
Customer account access
Multipass login
Order assistance
Password change
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E‑stebdal Returns & Exchanges

E‑stebdal Returns & Exchanges

  • Free Plan Available
9.1
29 Reviews
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E-stebdal: Automate returns, boost revenue, and enhance customer satisfaction. Show more

E-stebdal is a powerful app designed to transform how businesses manage product returns. By automating the return process, E-stebdal significantly reduces manual effort, allowing businesses to save time and improve operational efficiency. The app enhances customer satisfaction through seamless exchanges and flexible return options, ensuring a satisfying post-purchase experience. Data-driven insights offer merchants valuable knowledge to refine their return policies, leading to cost minimization and revenue retention. E-stebdal also provides smart upselling opportunities during returns, turning potential revenue losses into gains. With features like return status notifications, customers are kept informed, boosting loyalty and trust. Ideal for merchants facing challenges with inefficient return procedures, E-stebdal is a comprehensive solution to optimize business performance and customer relationships.
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Automate return processing
Seamless exchanges available
Return status notifications
Discounts for purchases
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Survey Daddy

Survey Daddy

  • $9-$49 / Month
  • 7 Days Free Trial
9.1
11 Reviews
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Use post-purchase surveys to get to know your customers better Show more

Survey Daddy is the ultimate tool for effortlessly creating post-purchase surveys in under four minutes, helping businesses gain valuable insights into customer behaviors and preferences. With its intuitive interface, users can quickly discover where their customers are coming from, enabling effective marketing attribution. By understanding customer feedback, businesses can identify ways to enhance conversion rates and boost sales. Survey Daddy also offers insights into customer satisfaction through the net promoter score, providing a clear picture of how clients feel about their shopping experiences. The app allows the launch of multiple non-branded surveys simultaneously, ensuring comprehensive data collection without overwhelming your brand image. Comprehensive analytics help track and analyze customer responses, enabling data-driven decisions to optimize marketing strategies and improve overall business performance. Ideal for businesses looking to refine their customer understanding and enhance their shopping experience, Survey Daddy is a versatile tool for modern marketeers.
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Conversion optimization
Post-purchase surveys
Marketing attribution
Net promoter score
Full-scale analytics
Unlimited active surveys
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Shoply AI Search & AI Chatbot

Shoply AI Search & AI Chatbot

  • $49.99-$449.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
25 Reviews
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24/7 personalized shopping guide for your customers Show more

Shopily Guide AI Assistant is a cutting-edge virtual shopping assistant designed for e-commerce platforms, powered by advanced Generative AI. It acts as a knowledgeable expert, ready to assist users with personalized product recommendations such as finding the perfect skiing gear tailored to their skill level, height, and gender preferences. Beyond product suggestions, Shopily Guide also handles a range of customer service queries, from locating orders to processing returns, simulating the comprehensive experience customers expect in a physical store. The app enables natural language searches, enhancing the shopping experience by making it more intuitive and accessible. By offering personalized suggestions aligned with individual customer preferences, Shopily Guide not only elevates customer satisfaction but also aids in boosting sales by ensuring accurate and relevant recommendations. Additionally, with its AI-powered chat support, the app delivers instant, reliable answers to common customer questions, further streamlining the online shopping experience.
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Personalized product suggestions
Natural language searches
Instant ai-powered support
Comprehensive product recommendations
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UserLoop AI Surveys

UserLoop AI Surveys

  • $19-$99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
22 Reviews
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Learn what your customers want, and where they're coming from. Show more

UserLoop Post Purchase Surveys is a comprehensive app designed to enhance your store's customer insights and engagement. The app allows you to deploy surveys at various points in the customer journey, including checkout, cart abandonment, and post-delivery, to uncover customer preferences and origins. With advanced AI capabilities, UserLoop assists in crafting effective survey questions and provides in-depth analysis of customer responses. The app can automatically translate surveys into over 100 languages, broadening your reach and accessibility. It aids in identifying high-value customer segments, offering strategies for improving product offerings, and tracking overall customer satisfaction. Additionally, UserLoop supports checkout extensibility for seamless integration, and encourages survey participation by offering discount codes and gift cards. Export your data effortlessly to CSV for further analysis and gain actionable insights to fuel business growth.
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Multi-language support
Customer satisfaction tracking
Csv export
Email surveys
Checkout surveys
Ai question writing
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Ests Product Purchased Badge

Ests Product Purchased Badge

  • $1.99-$6.99 / Month
  • 3 Days Free Trial
9.1
4 Reviews
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This app displays order history and badge on the store. Show more

Ests Product Purchased Badge is an innovative app designed to enhance the shopping experience for both online store owners and their customers. By integrating directly into your store's product and collection pages, the app provides personalized insights by displaying a purchase history badge when customers are logged in. This feature allows customers to easily view past purchases, including order details and dates, fostering a sense of familiarity and trust. Store owners can leverage this information to encourage cross-selling and upselling by reminding customers of their previous purchases. The app not only streamlines the shopping experience but also strengthens customer engagement by offering tailored recommendations based on purchase history. With Ests Product Purchased Badge, businesses can drive customer loyalty and boost sales through personalized interaction.
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Customer insights
Order history display
Purchase badges
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TrackiPal PayPal Tracking Sync

TrackiPal PayPal Tracking Sync

  • $4.99-$9.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
91 Reviews
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Official PayPal Tracking Sync App: Approved by PayPal Show more

TrackiPal PayPal Tracking Sync is an essential tool for merchants looking to streamline their operations and improve cash flow. As an officially approved PayPal Partner, the app automates the synchronization of PayPal tracking information for shipped orders, significantly reducing the time and effort traditionally spent on manual data entry. By syncing tracking info in real-time, TrackiPal helps businesses get their funds released more quickly, enhancing their financial agility. Moreover, by using TrackiPal's 'Back in Time' feature, users can effortlessly sync both new and previously completed orders. A user-friendly dashboard allows for easy monitoring of sync statuses, providing transparency and control over your transactions. By improving your PayPal merchant record, the app also aids in reducing disputes and potentially removing rolling account reserves, building trust with PayPal and your customers.
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Real-time updates
Faster fund release
Bulk order sync
Automatic tracking sync
Dashboard monitoring
Dispute reduction
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Convexa AI Turn Chats to Sales

Convexa AI Turn Chats to Sales

  • $19-$99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
1 Reviews
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Centralize Shopify messaging: manage chats, orders, and sales with ease.

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MIT AI Chatbot & Sales Bot

MIT AI Chatbot & Sales Bot

  • $49 / Month
  • Free Plan Available
  • New
9.1
1 Reviews
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AI-powered sales and support chatbot for personalized customer interactions.

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AskRaian

AskRaian

  • $4.9-$39 / Month
  • Free Plan Available
  • New
9.1
2 Reviews
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Create custom bots to communicate with your store's MCP server.

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Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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