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Showing 160 to 180 of 1338 Apps
Chatwill:AI Chatbot &Live Chat

Chatwill:AI Chatbot &Live Chat

  • Free Plan Available
8.8
10 Reviews
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Streamline order tracking and communication for enhanced Shopify customer support. Show more

Ecomsend Chat, developed by Channelwill, is designed to enhance logistics tracking and Shopify customer support. By integrating with Parcel Panel, the app allows seamless tracking of shipments and supports custom tracking links for flexibility in accessing parcel updates. Users can easily view real-time shipping details directly from the store, ensuring they are always informed. The app features a built-in Email Contact Form that facilitates straightforward communication between customers and merchants, helping to resolve issues effectively. With its customizable widget and self-service options, Ecomsend Chat is perfect for improving efficiency and reducing "Where's my order?" inquiries. Email notifications ensure quick form submissions and faster response times, making this app a valuable tool for elevating user experience on Shopify.
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Real-time updates
Customizable widget
Order tracking integration
Custom tracking links
Email contact form
Self-service support
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QuickReply

QuickReply

  • $59-$299 / Month
9.1
220 Reviews
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Sales campaigns, abandoned carts, multi-agent inbox, and more Show more

WhatsApp Marketing & Broadcast by QuickReply.ai is an innovative app designed to streamline and enhance your marketing efforts through WhatsApp. It offers a centralized dashboard for running multiple campaigns, leveraging smart automations and chatbots to boost efficiency. The app helps businesses effectively Acquire, Convert, Delight, and Engage shoppers, thereby increasing sales. With features like personalized WhatsApp broadcast messages, automated abandoned cart recovery, order confirmations, and status notifications, it ensures continuous customer engagement. It also facilitates the conversion of Cash on Delivery (COD) orders to prepaid, minimizing non-delivery risks and frauds. Additionally, the app provides 24/7 customer support capabilities through chatbots, ensuring customers can always access assistance. This comprehensive tool empowers businesses to personalize their communication strategy and secure sales seamlessly.
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Abandoned cart recovery
Status notifications
Order confirmation
Whatsapp campaigns
Cod to prepaid
24/7 customer support
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Whatsy: WhatsApp Chat & Share

Whatsy: WhatsApp Chat & Share

  • Free Plan Available
9.1
39 Reviews
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Improve customer service & sales with WhatsApp live chat Show more

Whatsy: WhatsApp Chat & Share is a dynamic app designed to enhance communication between businesses and their customers through the popular platform, WhatsApp. By integrating a WhatsApp chat icon directly on your store front, Whatsy allows seamless, real-time interaction with customers without the need for extensive technical skills. The app's features include WhatsApp Chat, WhatsApp Share, and customizable Auto Welcome Messages, enabling businesses to offer proactive customer support. With the ability to add multiple chat agents, businesses can efficiently manage customer inquiries and boost sales by addressing the concerns of unsure or confused customers. Whatsy empowers businesses to harness the popularity and convenience of WhatsApp for improved customer engagement and support.
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Whatsapp chat
Whatsapp share
Auto welcome message
Multiple chat agents
Proactive messages
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Unified Repairs Support

Unified Repairs Support

  • $14.99-$49.99 / Month
  • Free Plan Available
(4.8/5)
4 Reviews
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All-in-One Repair Management Software Show more

Unified Repairs Support is a comprehensive app designed to streamline the repair management process for businesses. It allows users to create unlimited repair requests, ensuring efficient tracking and management of tasks. With the ability to register customers with each repair request, businesses can maintain detailed customer records. The app offers flexibility in managing request statuses, allowing customization beyond the standard "open," "repaired," and "completed" labels, complemented by assigning vibrant colors for easy status identification. Users can track the history of repairs and create unlimited email templates linked to various statuses, facilitating seamless communication throughout the repair process. Additionally, the app simplifies inventory management by enabling users to generate draft orders based on the products used in repairs. Easy to install, with features like internal chat history, ticket notifications, and customer-side form integration, Unified Repairs Support enhances operational efficiency from request submission to completion.
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Email templates
Draft orders
Unlimited repair requests
Customer registration
Status change
Repair history tracking
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WhatsApp Chat Support

WhatsApp Chat Support

  • $2.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
4 Reviews
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The most customizable WhatsApp chat app with multiple agents. Show more

Supachat WhatsApp Agents Chat is an innovative app designed to streamline customer communication on your online shop. By integrating a customizable WhatsApp chat button, it allows customers to easily initiate contact through a prefilled message, ensuring swift engagement. The app supports multiple agents, each with a unique phone number and designated role, enabling you to efficiently route inquiries to the appropriate team member. Its customizable design, including custom CSS options, allows the chat widget to seamlessly align with your brand's aesthetic. The responsive layout ensures excellent performance on both mobile and desktop devices, enhancing the overall user experience. With a quick setup process, integrating the chat feature into your store is hassle-free, and the sticky widget option ensures the chat button remains visible as users browse your site. This sleek and modern addition not only boosts communication efficiency but also elevates your store's visual appeal.
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Customizable design
Quick setup
Multiple agents
Sticky widget
Sleek & modern
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Palmate AI Chatbot & Livechat

Palmate AI Chatbot & Livechat

  • $19.99-$999 / Month
  • Free Plan Available
  • 15 Days Free Trial
9.1
5 Reviews
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Automate customer support with AI-powered chatbot and unified communication.

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Google Customer Reviews Appio

Google Customer Reviews Appio

  • $9.95 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
1 Reviews
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Boost trust with Google Ratings; easy integration for online stores. Show more

Google Customer Reviews Appio is designed to enhance your online store's credibility by integrating Google Customer Reviews and Seller Ratings. This app allows you to seamlessly display the Google Seller Rating badge on your website, helping to build trust with potential customers. Through the Google Merchant Center, you can set up an opt-in survey for automated post-purchase feedback collection, gaining valuable insights from genuine customer experiences. Display your store's rating prominently and provide a link to detailed customer reviews, further establishing your brand's reliability. You can customize the placement of the rating badge for optimal visibility and tailor the survey style and delivery time. By leveraging these features, Google Customer Reviews Appio helps convert visitors into loyal customers by showcasing authentic feedback and fostering trust.
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Display customer feedback
Google ratings integration
Customizable badge placement
Opt-in survey setup
Install App
Nerdy Form Builder

Nerdy Form Builder

  • $4.99-$6.99 / Month
  • Free Plan Available
  • 15 Days Free Trial
9.1
21 Reviews
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Contact form. Form builder, Pop-up form, Product form. Show more

Nerdy Form Builder is an essential tool for e-commerce merchants aiming to harness the power of customer information. With its user-friendly interface, it allows you to craft engaging, customizable forms ranging from intricate surveys to basic contact forms, enhancing customer interaction and engagement. The data collected through these forms is invaluable for making informed business decisions and tailoring products and services to meet customer needs effectively. The app features customizable email notifications and auto-responders, ensuring timely communication with your audience. Additionally, Nerdy Form Builder supports the creation of multistep forms, pop-up forms, and those with conditional logic to improve the user experience. The ability to upload and attach files in notification emails further expands the app’s versatility. This tool is designed to optimize business operations, improve user interactions, and facilitate data-driven decision-making strategies.
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Conditional logic
Customizable forms
Email notifications
File uploads
Multistep forms
Pop-up forms
Install App
DRIP: Returns For Sale Widget

DRIP: Returns For Sale Widget

  • Free Plan Available
9.1
32 Reviews
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Resell Damaged, Used, & Open Box Returns. We Make It Simple. Show more

DRIP: Returns For Sale Widget is an efficient solution for businesses dealing with open box returns, samples, demos, used items, and drop shipped returns. This app allows you to seamlessly integrate a sales widget into your website, customized to align with your brand's aesthetics and voice. It offers a simple, fast, and cost-effective alternative to third-party resale platforms, enabling you to maintain direct relationships with your customers and sell products in any condition on your own site. DRIP is versatile and trusted by a diverse range of industries including automotive, pet, furniture, shoe, kitchen, clothing, sporting goods, and electronic stores. Posting items through DRIP takes less than a minute and connects directly to your product catalog. You can maximize sale prices by enabling daily pricing adjustments, and once an item is sold, it’s automatically deleted from both your site’s frontend and backend. Additionally, the app offers extensive support through various communication channels, ensuring a user-friendly experience.
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Customizable branding
Dynamic pricing
Integrated widget
Fast posting
Automated removal
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Hulk Order Status Tracker

Hulk Order Status Tracker

  • $9.99-$74.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
(3.5/5)
32 Reviews
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Track orders & parcels with order tracking email alerts & EDD. Show more

Hulk Order Status Tracker is a powerful tool designed to enhance customer satisfaction through efficient order tracking. This app provides customizable shipping status alerts, allowing users to tailor their delivery notifications to suit their preferences. With Google Maps integration, it offers a visual journey of shipments, making tracking more intuitive. Supporting over 1,300 global carriers, including major names like USPS, Royal Mail, and YunExpress, it ensures comprehensive coverage and reliable updates. The app features a mobile-friendly order status page, accessible from anywhere at any time, ensuring users can track their orders seamlessly. Additionally, it allows businesses to send personalized emails and SMS notifications through Klaviyo for real-time shipping status updates. By automatically providing estimated delivery dates and SEO-optimized auto-translated shipment updates, the app minimizes customer anxieties related to "Where Is My Order" (WISMO) inquiries.
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Google maps integration
Estimated delivery date
Shipping status alerts
Supports 1,300+ carriers
Mobile-friendly status page
Unlimited order lookup
Install App
GetButton: WhatsApp, FB & More

GetButton: WhatsApp, FB & More

  • $4.99-$149 / Month
  • 14 Days Free Trial
9.1
46 Reviews
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Add WhatsApp, Messenger, Contact Form & 20+ Other Buttons Show more

GetButton: WhatsApp, FB & More is a versatile widget designed to enhance communication with website visitors. It seamlessly integrates with platforms like Facebook Messenger, WhatsApp, Viber, Line, and more, allowing users to start conversations effortlessly. With the ability to combine over 20 messaging apps and contact options into a single floating button, customization is key, offering adjustments in size, color, image, and position to fit any theme. The widget also supports adding a greeting message, which boosts visibility and user engagement. Quick and easy to set up, GetButton installs in under 60 seconds, making it compatible across all website themes. It's an ideal solution for businesses looking to increase lead generation and improve customer interaction through personalized contact forms and links.
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Quick installation
Customizable buttons
Multiple messaging apps
Floating contact form
Greeting message
Install App
Mega Better Price

Mega Better Price

  • $9.99-$29.99 / Month
  • 4 Days Free Trial
9.1
10 Reviews
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Offer best price with Found a Better Price form. Show more

Mega Better Price is a dynamic app designed to enhance the shopping experience by enabling seamless price negotiations. By adding a simple link or button next to the product price on product pages, it offers customers the opportunity to request a better price, creating a direct line of communication between them and the business. This user-friendly feature increases customer engagement and satisfaction as shoppers can effortlessly submit a discount request if they find a better offer elsewhere. Businesses are promptly notified via email upon receiving a request, allowing them to respond quickly and retain potential sales. The app is elegantly designed out of the box and offers customization options to suit the look and feel of any online store. It facilitates a positive, on-demand shopping experience that can boost customer loyalty and help stores remain competitive in pricing.
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Customizable appearance
Email notifications
Better price form
Popup trigger options
Install App
Marvyn AI Chatbot & Live Chat

Marvyn AI Chatbot & Live Chat

  • $29-$99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
1 Reviews
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"AI Chatbot offering 24/7 support, boosts sales with smart suggestions."

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Jaweb AI Chatbot & Live Chat

Jaweb AI Chatbot & Live Chat

  • $29.99-$299 / Month
  • Free Plan Available
  • 3 Days Free Trial
9.1
3 Reviews
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AI chatbot for order tracking and automated support Show more

JawebChatbot is a powerful AI-driven application tailored specifically for Shopify merchants to streamline order tracking and elevate customer support experiences. It provides real-time updates on orders, ensuring that customer inquiries are addressed promptly and accurately. By automating routine support tasks, the app allows merchants to concentrate on scaling their businesses rather than getting bogged down with everyday customer service issues. This tool is especially advantageous for merchants managing high volumes of orders, offering a significant boost in efficiency and customer satisfaction. With features like 24/7 customer support and a dashboard that provides easy access to all functionalities, JawebChatbot stands out as an essential tool for merchants looking to optimize their operations. Additionally, the app leverages the power of the ChatGPT-3.5 model, fine-tuning responses to ensure they're both relevant and precise.
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Real-time updates
Automated support
Inquiry responses
Routine task automation
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EVM Customer Testimonials

EVM Customer Testimonials

  • $7.99-$19.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
169 Reviews
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Collect & Show Testimonials with photos in slider & grid style Show more

EVM Customer Testimonials is a versatile app designed to effortlessly showcase your customer testimonials in a visually appealing grid or slideshow format. The app simplifies the process of collecting feedback, enabling you to gather testimonials via a website submission form or email form for convenient moderation. Enhance your showcase with photo reviews by collecting and displaying product photos from your customers. Whether you prefer a sleek grid or dynamic slideshow presentation, choose from five pre-made templates to suit your brand's style. The app offers easy sorting of testimonials through a user-friendly admin panel, ensuring seamless organization. With customizable features and dedicated support, EVM Customer Testimonials is a valuable tool for building trust and increasing credibility with potential customers by highlighting authentic customer experiences.
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Photo reviews
Premade templates
Slideshow format
Testimonials grid
Submission form
Sort testimonials
Install App
WebPanda Contact AutoResponder

WebPanda Contact AutoResponder

  • $4-$8 / Month
  • 7 Days Free Trial
9.1
19 Reviews
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Auto reply email for shop built-in contact form and newsletter Show more

WebPanda Contact AutoResponder is a Shopify app designed to enhance customer interaction by automating email responses to submissions from your store's Contact Us and Newsletter Subscription Forms. The app seamlessly integrates with existing forms without altering the shop's layout, ensuring a smooth user experience for both the store owner and customers. Upon form submission, it swiftly triggers an automatic email response to the email address provided by the client, featuring content pre-set by the shop owner through the app's settings. This tool is versatile, with capabilities to adapt and work with any form on your website, further broadening its utility. Additionally, WebPanda ensures reliable service with its very fast customer support, helping shop owners maintain responsive communication effortlessly. This app is an invaluable resource for Shopify store owners seeking to streamline their communication processes and enhance customer satisfaction.
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Auto-reply contact us
Auto-reply newsletter
Configurable forms
Install App
Affiniv NPS, Survey & Feedback

Affiniv NPS, Survey & Feedback

  • $99-$249 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
5 Reviews
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Post order survey to collect feedback and Net promoter score Show more

Affiniv NPS Post Order Survey is a powerful tool designed to enhance customer experience by leveraging the Net Promoter Score (NPS) metric. With Affiniv, businesses can effortlessly create and deploy an NPS survey that reaches customers automatically, a few days post-purchase, via Email or WhatsApp. The app includes features like automated reminders to maximize response rates and encourages timely feedback. Responses are easy to analyze using a comprehensive dashboard, offering segmentation and tagging options for in-depth customer insights. By understanding these insights, brands, regardless of their size, can refine their products and processes to better meet customer needs. Whether you're just starting out or are an established entity, Affiniv helps in creating a seamless loop of feedback and improvement.
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Automated reminders
Dashboard insights
Create nps survey
Analyze responses
Email/whatsapp distribution
Install App
eFAQ: AI Questions & Answers

eFAQ: AI Questions & Answers

  • $5.99-$59.99 / Month
  • Free Plan Available
  • 3 Days Free Trial
9.1
3 Reviews
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AI-driven FAQ creator for customized, automated shopper engagement and updates. Show more

eFAQ: AI Questions & Answers is an innovative application designed to streamline the creation and management of frequently asked questions for businesses and online stores. By utilizing cutting-edge AI technology, this app helps reduce repetitive inquiries by providing comprehensive FAQs integrated across products, pages, and checkout processes. Users can personalize the appearance of their FAQs with customizable fonts, colors, and layouts to maintain brand consistency. The app's simple editing tools allow for instant updates to keep answers current, ensuring that customer inquiries are swiftly addressed. With eFAQ, businesses can focus on growth and improving the customer experience by minimizing the workload associated with handling repetitive questions. This intuitive solution elevates customer service while providing a seamless and informative shopping experience.
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Customizable design
Instant updates
Ai-driven faqs
Simple editing
Install App
Traxoft: Image Voting

Traxoft: Image Voting

  • $24 / Month
  • Free Plan Available
  • 3 Days Free Trial
9.1
3 Reviews
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Validate product ideas with image gallery voting and contests Show more

Traxoft: Image Voting is an engaging and interactive app designed to bring communities together through visual communication. In this app, users can upload their images and participate in exciting voting sessions where the community decides the best visuals across various intriguing categories. The seamless interface allows for easy navigation and voting, making it enjoyable for users of all ages. Traxoft fosters a sense of community by enabling users to connect, share, and appreciate creativity from around the world. The platform encourages friendly competition while inspiring participants to enhance their visual storytelling skills. Regular challenges and themed contests keep the experience fresh and captivating. Whether you’re a photography enthusiast or just looking to have fun, Traxoft: Image Voting offers a unique space to showcase your talent and explore the world through others' perspectives.
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Image voting campaigns
Validate product ideas
Discover best-sellers
Install App
Gladly: AI‑Powered CX Platform

Gladly: AI‑Powered CX Platform

  • Free Plan Available
9.1
27 Reviews
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People-centered customer service platform for eCommerce brands Show more

Gladly is a revolutionary customer service platform that prioritizes people over tickets, offering a holistic view of the customer journey. Tailored for commerce brands, it seamlessly connects customers to the right agents by leveraging a comprehensive, lifelong conversational stream that includes voice, email, SMS, chat, social messaging, and self-service. This unified approach eliminates the inefficiencies of channel switching and ensures full conversation histories are always available. By threading all communication channels into a single, time-organized stream, Gladly transforms agents into brand heroes capable of delivering exceptional, personalized service. This platform not only reduces costs and complexity with its all-in-one solution but also enhances customer experiences by matching them with agents based on real-time data and skills. It’s no wonder that some of the world's most cherished brands rely on Gladly to elevate their customer service experience.
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Single view history
Unified communication stream
Personalized self-service
Integrated voice support
Agent skill matching
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Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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