Taranker.Com Logo
  1. Home
  2. Shopify
  3. Store management
  4. Support apps

Related Categories

Price

Based on reviews

Other Categories

Related Blog

Showing 160 to 180 of 1530 Apps
ShipAware

ShipAware

  • $9-$79 / Month
  • Free Plan Available
8.2
1 Reviews
Claim Offer
Claim Offer

Know about shipping issues before customers do Show more

ShipAware is an innovative app designed to alert businesses to potential shipping issues before they escalate into customer complaints or refund requests. By receiving timely alerts for late shipments, unscanned packages, or late fulfillments, including those involving dropship or 3PL orders, businesses can proactively address shipping delays. The app helps reduce support tickets by automatically notifying customers about their order status, helping to manage expectations and improve satisfaction. ShipAware provides a comprehensive dashboard that allows businesses to view and filter all their shipments in one place, streamlining logistics management. Users can also set estimated delivery times and receive alerts when these times are exceeded, allowing for quick responses to any delays. With support for all US carriers, and the ability to connect easily to shipping software or shopping carts, ShipAware offers seamless integration into existing operations. Recommended actions based on tracking data help businesses mitigate potential issues, further enhancing shipping efficiency and customer experience.
Show less
Multi-carrier support
Late shipment alerts
Auto customer emails
Shipment status dashboard
Set delivery estimates
Install App
eDesk

eDesk

  • $49-$149 / Month
  • 14 Days Free Trial
7.9
27 Reviews
Claim Offer
Claim Offer

Delight customers. Maximize profit. AI-powered helpdesk & chat Show more

The Customer Service Helpdesk App is designed to enhance customer satisfaction and boost profitability by providing faster, more personalized responses across various sales channels. This app centralizes all messaging from marketplaces, webstores, and social platforms into a single smart inbox, allowing you to manage email, live chat, and voice conversations seamlessly. With integrated order and customer information available with each message, handling returns, cancellations, and duplicate orders becomes effortless. The app leverages AI-driven technology to summarize and automate responses, further streamlining customer support processes. It also enables easy integration with order fulfillment partners and Klaviyo CRM, ensuring a connected operational ecosystem. Advanced features like conversation summaries, suggested responses, and hands-free responses, along with order management capabilities, make it an essential tool for businesses seeking to optimize their customer service strategy.
Show less
Order management
Multiple channels
Order history view
Order information
Personalized responses
Centralized messaging
Install App
Close AI Assistant

Close AI Assistant

  • $19-$99 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
1 Reviews
Claim Offer
Claim Offer

Your ChatGPT AI chatbot for 24/7 and optimal customer service Show more

Close AI Assistant is an innovative virtual assistant app designed to revolutionize customer support on your website. By simply embedding a code or uploading your knowledge base documents, you can train this AI chatbot to handle customer inquiries just like a real person. Customize your chatbot by naming it, assigning personality traits, and setting instructions for answering questions, all through a straightforward prompt. This tool is perfect for enhancing the user experience by providing 24/7 instant responses in over 50 languages, ensuring no query goes unanswered. Seamlessly integrate Close AI Assistant into platforms like Shopify, making chatbot setup quick and easy, often ready in just a few minutes. By automating routine tasks, it saves valuable time for your support team, allowing them to focus on more complex issues and improving overall efficiency.
Show less
Multilingual support
Easy shopify integration
Train virtual assistant
Integrate with website
Ai chatbot customization
24/7 instant answers
Install App
Thankful

Thankful

  • Free Plan Available
Claim Offer
Claim Offer

AI automation for customer service platforms Show more

Thankful is an innovative customer service solution designed to empower brands with tools that enhance efficiency, quality, and revenue. By providing full control over its comprehensive suite of technologies, Thankful enables businesses to effectively scale their services, ensuring increased customer satisfaction and retention. This platform not only helps in driving revenue but also significantly reduces customer churn, wait times, and agent fatigue. Thankful integrates advanced AI capabilities to automate and resolve customer inquiries swiftly, enhancing the overall service experience. Its AI Agent offers seamless automation within helpdesks, while Agent Assist boosts human agent efficiency with AI-driven insights. Additionally, Thankful leverages Generative AI, including ChatGPT, to deliver personalized and empathetic responses, ensuring every customer interaction is meaningful and engaging.
Show less
Generative ai
Ai agent
Agent assist
Install App
Octosell: AI Chatbot as Popup

Octosell: AI Chatbot as Popup

  • Free Plan Available
8.2
4 Reviews
Claim Offer
Claim Offer

Add AI chatbot for skincare advice and product recommendations Show more

Octosell AI Sales Assistant is a cutting-edge app designed to revolutionize the sales process with its AI-powered chatbot feature. It provides personalized skincare advice, helping customers find the right products for their unique skin needs, thereby addressing the common issue of product selection uncertainty. The app seamlessly integrates into websites with a simple plug-and-play setup that requires no coding, making it accessible for businesses of all sizes. Additionally, it maintains a mobile-friendly user interface and employs lazy loading to ensure there's no impact on page load speed. By actively engaging users, the app significantly reduces customer drop-offs and enhances the overall shopping experience. As a result, Octosell AI not only boosts customer satisfaction but also drives sales by suggesting tailored product recommendations effortlessly.
Show less
Fast loading
Product recommendations
Easy integration
Ai chatbot
Mobile-friendly
Skincare advice
Install App
TED Troque e Devolva

TED Troque e Devolva

  • $24.9 / Month
  • 14 Days Free Trial
Claim Offer
Claim Offer

Simplifique trocas e devoluções no e-commerce com eficiência e personalização. Show more

TED Troque e Devolva é uma plataforma inovadora projetada para transformar a experiência de troca e devolução de produtos no e-commerce em um verdadeiro canal de encantamento para os clientes. Com foco em eficiência e personalização, a solução proporciona uma jornada simplificada e prática tanto para lojistas quanto para consumidores finais. Os usuários podem gerenciar facilmente trocas, devoluções e garantias em um painel único, promovendo uma experiência de pós-compra sem complicações. O aplicativo oferece autoatendimento completo, permitindo a personalização total do visual e das políticas, além de autorizações automáticas para trocas e devoluções com emissão imediata de postagem. Sua gestão abrangente disponibiliza todas as ferramentas necessárias para garantir máxima eficiência e fidelização, tornando-se um recurso essencial para qualquer operação de e-commerce que busca elevar o nível de satisfação do cliente.
Show less
Simplified management
Automatic authorization
Customizable self-service
Install App
UTurn Manage & Resell Returns

UTurn Manage & Resell Returns

  • Free Plan Available
Claim Offer
Claim Offer

Turn returns into a profitable & sustainable sales channel Show more

UTurn Manage & Resell Returns is an innovative platform designed to help brands turn their returns into opportunities while promoting sustainability. By listing returned items as "available from returns" stock on your website, you can seamlessly resell these products, redirecting them to new customers and enhancing your inventory's value. UTurn efficiently uses customer information for managing shipments, purchasing, and monitoring processes, ensuring a smooth transaction from return to resale. The app empowers brands with full control over sales and discount rules, allowing them to choose which categories to resell. With remote quality assurance through image verification and automatically generated pre-paid return shipping labels, brands can enhance their operational efficiency and provide a seamless customer experience. Note that a US-based warehouse is essential, and shipments are restricted to within the United States, ensuring that logistics remain straightforward and reliable.
Show less
Shipment tracking
Prepaid shipping labels
Customer information management
Resell returns
Sustainable sales
Remote quality assurance
Install App
Vennie: AI Chatbot for Zendesk

Vennie: AI Chatbot for Zendesk

  • $1499-$499 / Month
8.2
4 Reviews
Claim Offer
Claim Offer

24/7 KI-Chatbot: steigert den Umsatz, automatisiert Support Show more

Vennie is an AI chatbot designed specifically for Shopify stores, offering round-the-clock customer support to enhance both sales and customer satisfaction. By instantly addressing customer inquiries, Vennie eases the workload of your support team and boosts conversion rates. The AI bot is dynamic in its responses, pulling information directly from your shop to provide accurate and timely assistance. Vennie also features AI characters that adapt and vary across different communication channels, ensuring a tailored customer experience. Additionally, the chatbot continuously learns from your store's data to improve its performance and service quality over time. This innovative solution not only streamlines support operations but also contributes to a seamless shopping experience for your customers.
Show less
Ai chatbot
Automated replies
24/7 support
Boost sales
Dynamic responses
Learns from data
Install App
FAQ AI Lobstter

FAQ AI Lobstter

  • $9.99-$99.99 / Month
  • Free Plan Available
9.1
1 Reviews
Claim Offer
Claim Offer

AI-powered FAQ generation tool for SEO, AEO, and GEO optimization.

Install App
Atharva Easy Cancel Order

Atharva Easy Cancel Order

  • $4.99 / Month
  • 14 Days Free Trial
8.2
1 Reviews
Claim Offer
Claim Offer

Streamline Order Management with Easy Cancel Order and Reorder Show more

Atharva Easy Cancel Order is a versatile application designed to enhance customer satisfaction and streamline customer support for businesses. This app allows customers to seamlessly cancel their orders from the order detail and status pages, providing an immediate solution to change-of-mind or incorrect orders. Additionally, it features a convenient reorder option, enabling users to quickly repurchase previously bought items with just a few clicks. The app supports both cancellation with and without a refund, offering flexibility to retailers and shoppers alike. It also allows customers to specify a reason for order cancellation, providing valuable insights for businesses to improve their services. Furthermore, the cancel and reorder buttons are customizable, ensuring that the app can be tailored to integrate seamlessly with any online store's design. Atharva Easy Cancel Order ultimately aims to create a smoother shopping experience, reduce support inquiries, and foster greater customer loyalty.
Show less
Customizable buttons
Reorder items
Order cancelation
Cancelation reasons
Install App
Meetanshi WPChat Button

Meetanshi WPChat Button

  • Free Plan Available
8.2
2 Reviews
Claim Offer
Claim Offer

"Instant WhatsApp connection: Boost shopper engagement and conversions effortlessly."

Install App
Brandwise: AI Customer Service

Brandwise: AI Customer Service

  • $49-$269 / Month
  • 7 Days Free Trial
8.2
2 Reviews
Claim Offer
Claim Offer

AI-driven helpdesk for seamless customer service & social media management. Show more

Brandwise: AI Customer Service is a comprehensive helpdesk solution designed to enhance customer service through the power of artificial intelligence. This app leverages advanced AI to automatically resolve customer service tickets, ensuring swift and precise responses that reflect accurate brand information. It actively moderates social media interactions by hiding negative comments on ads and proactively responding to comments and direct messages across platforms like Instagram, Facebook, and TikTok. Brandwise centralizes customer communication in a unified inbox, integrating email and live chat for streamlined interaction management. With easy access to order and shipping details and the ability to process refunds directly from your inbox, it simplifies administrative tasks. The app also features in-depth analytics, providing insights for both individual team members and the entire organization, aiming to save time, enhance customer satisfaction, and empower teams to deliver superior service. Whether you’re looking to boost efficiency or improve brand reputation, Brandwise equips your team with the tools needed to win more customers and streamline operations.
Show less
In-depth analytics
Automatic ticket resolution
Unified inbox management
Ai comment moderation
Order and shipping access
Install App
Affiniv NPS, Survey & Feedback

Affiniv NPS, Survey & Feedback

  • $25-$199 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
5 Reviews
Claim Offer
Claim Offer

Post order survey to collect feedback and Net promoter score Show more

Affiniv NPS Post Order Survey is a powerful tool designed to enhance customer experience by leveraging the Net Promoter Score (NPS) metric. With Affiniv, businesses can effortlessly create and deploy an NPS survey that reaches customers automatically, a few days post-purchase, via Email or WhatsApp. The app includes features like automated reminders to maximize response rates and encourages timely feedback. Responses are easy to analyze using a comprehensive dashboard, offering segmentation and tagging options for in-depth customer insights. By understanding these insights, brands, regardless of their size, can refine their products and processes to better meet customer needs. Whether you're just starting out or are an established entity, Affiniv helps in creating a seamless loop of feedback and improvement.
Show less
Automated reminders
Dashboard insights
Create nps survey
Analyze responses
Email/whatsapp distribution
Install App
ReturnZap Returns & Exchanges

ReturnZap Returns & Exchanges

  • $29-$79 / Month
  • 14 Days Free Trial
9.1
96 Reviews
Claim Offer
Claim Offer

Advanced returns policy, exchange, credit, and shipping labels Show more

ReturnZap Returns & Exchanges offers a streamlined solution for managing returns with its comprehensive, automated platform. The app provides businesses with a branded self-service returns portal that integrates refunds, store credit, and exchanges, along with deep integration into Shopify for a seamless experience. Users can automate the generation of return labels with support for carriers across the globe, including the US, Canada, Australia, the UK, and the EU. Flexible return management options allow for automatic or manual approval of returns, along with the enforcement of custom returns policies—ideal for handling special cases like final sale items. Additionally, the app helps reduce refunds through integrated exchange options and offers the ability to issue store credit in the form of gift cards or discount codes. With an easy setup process, cost-effective operation, and outstanding customer support, ReturnZap is a practical choice for businesses looking to enhance their returns management.
Show less
Store credit options
Automated returns management
Self-serve returns portal
Integrated refunds
Exchange facilitation
Shopify deep integration
Install App
LiveSupporti ‑ Live Chat

LiveSupporti ‑ Live Chat

  • $5-$48 / Month
  • Free Plan Available
6.9
5 Reviews
Claim Offer
Claim Offer

Live Chat for your store Show more

LiveSupporti ‑ Live Chat is a powerful tool designed to enhance customer interaction on your Shopify store by enabling real-time communication. With this app, you can assist your customers instantly, addressing their queries and providing support as they browse, which can lead to a superior shopping experience. The app offers real-time visitor monitoring, allowing you to see who is actively browsing your store, and provides insights into what customers have in their carts. Customizable chat box branding ensures that the chat interface aligns with your store's aesthetic. The multilingual feature allows the chat box to operate in any language, catering to a diverse customer base. Additionally, a ticketing system is included to facilitate seamless collaboration and follow-ups, ultimately aiming to improve customer satisfaction and boost sales.
Show less
Customizable branding
Multilingual support
Ticketing system
Real-time monitoring
Shopify cart view
Install App
Ezy: Whatsapp Chat + Marketing

Ezy: Whatsapp Chat + Marketing

  • $2.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
2 Reviews
Claim Offer
Claim Offer

Whatsapp Chat Button + Whatsapp Cart Recovery & Order Updates Show more

Ezy: WhatsApp Chat + Marketing is a powerful tool designed to enhance your online store's customer engagement through seamless WhatsApp automation. By targeting abandoned carts with personalized reminders, the app helps bring potential purchasers back to complete their orders, thereby boosting sales conversions. Real-time notifications ensure that your customers receive instant updates on their orders, such as confirmations and status changes, fostering trust and improving their shopping experience. The app allows for the creation of custom message templates, providing a tailored communication approach for every customer interaction. Additionally, Ezy offers a user-friendly WhatsApp chat button for direct customer communication and manual message options for addressing abandoned carts. Overall, Ezy optimizes customer outreach and engagement, making it an essential tool for any online store looking to enhance its marketing strategies.
Show less
Order updates
Whatsapp chat button
Cart recovery automation
Install App
Returnista ‑ Return & Exchange

Returnista ‑ Return & Exchange

  • $99-$249 / Month
  • 14 Days Free Trial
8.2
2 Reviews
Claim Offer
Claim Offer

Take control of your returns and promote exchanges. Show more

Returnista - Return & Exchange is a comprehensive return management solution tailored for Shopify stores. It offers online retailers a seamless, integrated platform to oversee the entire return process efficiently. The app provides a branded return portal, simplifying logistics and enhancing customer support. With Returnista, businesses can drive revenue by encouraging exchanges over returns and leverage data insights to minimize return rates. The platform boosts customer satisfaction through a customized, multilingual returns portal, while proactive communication features help reduce the burden on support teams. Elevate your customer experience and streamline your return process from day one with Returnista.
Show less
Branded return portal
Manage return logistics
Drive revenue exchanges
Data-driven returns
Multilingual returns portal
Proactive communication
Install App
CreditsYard — Store Credit

CreditsYard — Store Credit

  • $29-$149 / Month
  • 7 Days Free Trial
6.6
22 Reviews
Claim Offer
Claim Offer

Store credit digital wallet for returns, exchanges & cashback Show more

CreditsYard — Store Credit is an innovative app designed to streamline the way businesses handle store credit and loyalty programs. The app offers a seamless platform for retailers to manage and distribute store credits, enhancing customer engagement and encouraging repeat purchases. With an easy-to-use interface, businesses can effortlessly track credit issuance, redemptions, and expirations, ensuring no value goes unutilized. Customers benefit from real-time updates on their store credit balances and transaction history, empowering them to make informed purchasing decisions. CreditsYard also integrates smoothly with existing retail systems, minimizing disruption and maximizing efficiency. By providing valuable insights and analytics, the app helps businesses tailor their marketing strategies to better meet customer needs and drive sales growth. Ideal for both small businesses and large retail chains, CreditsYard revolutionizes the traditional loyalty and store credit model, fostering stronger customer relationships and boosting brand loyalty.
Show less
Issue store credit
Digital wallet
Process refunds
Handle exchanges
Provide cashback
Install App
Contact Form Ultimate

Contact Form Ultimate

  • $7.99-$83.88 / Month
6.6
12 Reviews
Claim Offer
Claim Offer

Effortlessly create custom forms with a drag & drop builder Show more

Contact Form Ultimate is a versatile app designed to simplify the creation of various contact forms for your storefront, encouraging customer engagement. It offers a wide range of input options, including text, text areas, quizzes, selections, reCAPTCHA, and file uploads, ensuring your forms meet diverse needs. With its drag-and-drop form builder and 16 premade templates, creating a custom form is straightforward and efficient. The app allows you to place forms anywhere on your site using shortcodes, such as on contact or product pages. It features a robust message management system, allowing you to view, manage, and respond to customer inquiries directly from the app. Integrated with popular mail services, the app facilitates seamless communication through its in-app SMTP service or your custom SMTP configurations. Fully customizable, Contact Form Ultimate helps streamline customer interaction and enhances your website’s functionality.
Show less
Fully customizable
Premade templates
Custom forms
Drag & drop
Display anywhere
Multiple input fields
Install App
Yugaa - AI Chatbot

Yugaa - AI Chatbot

  • $59-$119 / Month
  • 7 Days Free Trial
Claim Offer
Claim Offer

AI-powered empathetic chatbot for websites to resolve queries. Show more

Yugaa is an innovative AI-driven chatbot designed to enhance customer engagement and support for merchants. It effectively addresses the challenge of managing high volumes of customer inquiries by providing instant, personalized responses, leading to improved customer satisfaction and streamlined operations. Merchants leveraging Yugaa experience increased sales conversions and can efficiently manage customer interactions while significantly reducing customer experience (CX) costs. The app also offers valuable insights to optimize support systems for better profitability. Key features include a 24/7 empathetic AI that understands intent and responds naturally, live analytics for performance tracking, and a knowledge base for expanding the chatbot's capabilities. Yugaa allows for customization to ensure the chatbot aligns with brand aesthetics, and it prioritizes data security, using encryption to guarantee confidentiality.
Show less
24/7 support
Knowledge base
Streamlined operations
Instant responses
Data security
Automated engagement
Install App

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

View More
Scroll to Top