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Showing 160 to 180 of 1829 Apps

Helping support teams fight friendly fraud at the source. Show more

Kombatix Fraud Defense is an essential app for merchants aiming to protect their online revenue from friendly fraud. Leveraging an extensive network of consumer insights and transactional fraud history, Kombatix empowers businesses to confidently challenge fraudulent refund claims. The app's sophisticated algorithm provides merchants with robust evidence to counter disputes, allowing them to maintain their hard-earned profits. By analyzing billions of historical transactions, Kombatix employs AI to validate legitimate purchases, minimizing the risk of chargebacks. Its user-friendly scoring system equips support staff with the necessary tools to effectively combat fraud. For additional help, users can access support via email and online chat, ensuring merchants always have assistance at their fingertips. Visit the Kombatix website for more information and learn how it can safeguard your business against deceptive practices.
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  • $9.99-$19.99 / Month
  • 14 Days Free Trial
7.9
5 Reviews

Collect vital information about why shoppers leave your store Show more

Simplify Exit Intent Survey is an intuitive app designed to gather valuable feedback from customers just as they are about to leave your online store. With customizable exit intent popups, you can provide options for customers to select their reasons for leaving, including an "Other" option for personalized feedback. The app features an easy-to-use editor and custom CSS capabilities, allowing you to style your popups to match your store's aesthetic seamlessly. By understanding the reasons why shoppers leave, you gain crucial insights to refine your store's features and improve its user experience. This feedback-driven approach empowers you to address potential pain points, enhance customer satisfaction, and ultimately maximize your store's revenue potential. With responses that truly matter, you can strategically boost the overall performance of your business.
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  • $10-$100 / Month
  • Free Plan Available

"AI chatbot for instant, accurate Shopify customer support and engagement."

  • Free Plan Available
8.2
1 Reviews

Enhance customer support with a customizable Telegram button Show more

Mega Telegram Button is a powerful tool designed to streamline customer support on Shopify stores by providing a direct communication channel through Telegram. By integrating a customizable button into your store, customers can effortlessly reach out to designated Telegram accounts, ensuring quick and efficient responses. The app is simple to install, requiring no technical expertise, making it accessible for all store owners. Its design can be fully customized to align with your store’s brand and aesthetics, creating a seamless user experience. Importantly, Mega Telegram Button is lightweight and doesn't compromise your store’s SEO performance, maintaining optimal functionality. Enhance your customer interaction and support services with this convenient and user-friendly solution, making it an excellent choice for improving overall customer satisfaction.
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  • $29.95-$399.95 / Month
  • Free Plan Available
  • 14 Days Free Trial

Boost sales and efficiency with getFreddy's AI for Shopify merchants.

  • $6-$170 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
3 Reviews

AI shopping assistant offering personalized product recommendations via natural conversation.

Enhance Shopify with seamless WhatsApp customer communication. Easy setup, no coding required. Show more

ShopziCurious WhatsApp Contact is an innovative app designed to enhance customer interaction on your Shopify store by adding a floating WhatsApp chat button. This feature allows shoppers to connect with your support team or sales agents instantly without diverting away from your storefront, ensuring seamless communication. The app is user-friendly and requires no coding for setup, thanks to its compatibility with Shopify's App Embed feature. Store owners can easily configure multiple agents or departments, customize operator details, and adjust the widget's style, display rules, and working hours to align with their brand's communication strategy. Its integration with the Shopify Theme Editor ensures a smooth setup process, and the app remains lightweight and responsive across all devices. Empower your store with direct customer dialogue and improved service efficiency by leveraging ShopziCurious WhatsApp Contact.
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Automate Shopify support with AI: instant resolutions, 24/7. No coding needed.

Effortless Customer Service Management, Streamline Intake Reqs Show more

Customer Link Hub is an innovative app designed to transform merchant-customer interactions by serving as a centralized platform for managing customer inquiries, orders, and support requests. This tool significantly streamlines communication, enabling businesses to respond quickly and effectively to customer queries, which enhances satisfaction and retention rates. Key features include automatic order loading and case queue management, allowing for efficient prioritization and resolution of customer issues. Customizable email templates further enhance communication by facilitating smooth transitions from email to case or message. The app also supports internal notes and messaging between merchants and customers, ensuring all parties have access to necessary information. Additionally, Customer Link Hub offers activity tracking within support cases, providing a comprehensive overview of interactions and progress.
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  • $29-$99 / Month
  • Free Plan Available
  • 30 Days Free Trial
8.2
14 Reviews

Order & shipping notifications via WhatsApp, SMS & Live Chat Show more

Mercuri SMS & WhatsApp Chat is a dynamic Shopify app designed to elevate eCommerce performance through personalized marketing and efficient customer communication. By leveraging WhatsApp and SMS, it enhances customer engagement and retention, crucial for driving sales and fostering brand loyalty. The app features an integrated SMS and WhatsApp Shared Inbox that works seamlessly with Gorgias SMS, enabling customer service teams to streamline operations and concentrate on more complex inquiries. Automated workflows take care of routine communications, such as order confirmations and shipping updates, significantly optimizing operational efficiency. Additionally, the app empowers businesses to send targeted marketing messages about new launches and sales, and provides timely notifications to keep customers informed. A WhatsApp Chat Widget offers a direct communication channel, while the app's capabilities extend to recovering abandoned carts by sending direct checkout links, effectively boosting conversion rates.
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  • $20 / Month
  • 7 Days Free Trial
8.2
22 Reviews

Auto-implementation of the Google survey opt-in code Show more

Easy Google Customer Reviews is an intuitive app designed to seamlessly integrate Google review functionalities into your online store without requiring any coding skills. With just a few clicks, merchants can add a review capture form directly to their order status page, allowing them to collect valuable customer feedback after each purchase. Once connected to your Google account, the app effortlessly displays your Google reviews and product reviews on your store, enhancing credibility and customer trust. Additionally, you can enter your Google Merchant Center ID to feature a Seller Rating badge prominently on your site. This app supports Google’s Product Reviews feature, making it a comprehensive solution for managing and showcasing authentic reviews. The straightforward setup process ensures that even those with minimal technical knowledge can start benefiting from increased customer engagement and improved online reputation.
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AI-driven personalized shopping & improved customer care. Show more

AUI Generative AI Agent is a powerful tool designed to elevate the e-commerce experience by providing personalized recommendations and optimizing user interactions. Its core function is to enhance sales and customer satisfaction by delivering real-time answers and relevant product suggestions, making it an invaluable addition to any online store. Easily integrated into e-commerce platforms, the AI agent seamlessly acquires and utilizes product data, reviews, and policies to serve customer needs effectively. Users can personalize the agent's identity, choosing its name, image, and voice tone, to align with their brand's persona. The AUI Playground offers a live sandbox environment, enabling businesses to engage, test, and refine the AI agent's capabilities before full deployment. Additional features include an on-site chat widget, product recommendation cards, and user-agent conversation views, all controlled via a comprehensive settings screen. This customizable agent ensures a more engaging and efficient shopping experience, driving success in today’s competitive market.
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  • $4.99-$149 / Month
  • 14 Days Free Trial
7.4
45 Reviews

Add WhatsApp, Messenger, Contact Form & 20+ Other Buttons Show more

GetButton: WhatsApp, FB & More is a versatile widget designed to enhance communication with website visitors. It seamlessly integrates with platforms like Facebook Messenger, WhatsApp, Viber, Line, and more, allowing users to start conversations effortlessly. With the ability to combine over 20 messaging apps and contact options into a single floating button, customization is key, offering adjustments in size, color, image, and position to fit any theme. The widget also supports adding a greeting message, which boosts visibility and user engagement. Quick and easy to set up, GetButton installs in under 60 seconds, making it compatible across all website themes. It's an ideal solution for businesses looking to increase lead generation and improve customer interaction through personalized contact forms and links.
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Klariqo: AI Voice Assistant - Instant support, auto-syncs data, customizable voice, 24/7.

Reduce shipping & tracking costs, seamless returns + exchanges Show more

Swap Shipping & Returns is a powerful app designed to streamline your retail logistics by prioritizing instant exchanges and store credits over traditional refunds. By leveraging pre-negotiated shipping rates with leading global carriers, Swap significantly cuts down on logistics costs while also ensuring full protection for every package. The app is fully customizable, allowing you to tailor it to fit seamlessly with your brand's unique preferences and processes. Beyond just financial savings, Swap manages direct relationships with return shipping carriers, giving you back valuable time and improving your operational efficiency. It also helps you tap into cross-border commerce, facilitating international business growth. Download Swap today and see how it can transform your logistics, boost your bottom line, and enhance customer satisfaction.
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  • Free Plan Available
  • 7 Days Free Trial
8
267 Reviews

Live chat with shoppers on Facebook Messenger, Instagram &more Show more

Omega Messenger, WhatsApp Chat is a versatile communication tool designed to streamline customer interactions on Shopify stores. With seamless one-click integration, it supports persistent conversations across over 20 platforms, including Facebook Messenger, WhatsApp, SMS, email, and more, making it a comprehensive solution for engaging with customers. The app not only assists in increasing sales conversions and generating leads but also enhances customer support with a convenient live chat button. Users can customize the chat widget to align with their brand's style and target specific devices or pages, adding a personal touch to interactions. The app also offers insightful analytics on the effectiveness of each chat channel, helping businesses optimize their communication strategies. With features like preset welcome messages, Omega Messenger ensures that customer engagement is both immediate and meaningful, fostering stronger relationships with clients.
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Efficiently manage Shopify returns with automated workflows and insightful analytics.

  • $29.9-$299 / Month
  • Free Plan Available
  • 3 Days Free Trial
8
74 Reviews

Advanced AI, reply to customer inquiries within seconds. Show more

HeiChat: ChatGPT Sales Chatbot is an innovative AI-powered sales assistant designed to enhance customer engagement and streamline service. Built on advanced AI models such as ChatGPT (GPT-3.5 & GPT-4) and Claude 3 Opus, it operates 24/7 to transform general inquiries into valuable sales opportunities. This chatbot excels in handling common customer service queries, such as “Where is my order?” by providing accurate and timely responses. It offers comprehensive support on store policies, discounts, and shipping details, potentially taking over roles traditionally managed by human service representatives. With the capability to upload PDF/TXT files, HeiChat expands its knowledge base, allowing customization to train a dedicated service robot tailored to your store's needs. It supports over 95 languages, including English, Spanish, and Mandarin, ensuring effective communication across diverse customer bases. Additionally, HeiChat keeps abreast of real-time product listings and changes, making it a vital tool for dynamic inventory management.
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  • $9-$699 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • Verified
8
1,434 Reviews

Custom order tracker to build great order lookup experience Show more

Track123 Order Tracking 3D is a comprehensive solution designed to enhance your shipping and tracking experience. This app allows you to effortlessly create visually stunning tracking pages that keep your customers informed and engaged. By utilizing its shipment analytics dashboard, you can assess carrier performance and make informed decisions to optimize your operations. The app's order status notifications work to ease customer anxiety and build anticipation, while personalized product recommendations help drive additional sales. With a specialized Dropshipping mode, you can seamlessly hide origins and eliminate unnecessary WISMO (Where Is My Order) inquiries. Supporting over 1,700 couriers, Track123 ensures you're equipped to handle global shipping demands efficiently. Enhance customer satisfaction and boost sales with this powerful, user-friendly order tracking tool.
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Instant customer support with AI-trained agents and customizable widgets.

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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