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Showing 160 to 180 of 1706 Apps
Taros ‑ Automated Support Chat

Taros ‑ Automated Support Chat

  • $14.99-$199 / Month
  • Free Plan Available
  • New
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"Instant AI support for product queries and store policies in chat."

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OT: WhatsApp Chat & FAQ

OT: WhatsApp Chat & FAQ

  • Free Plan Available
8.2
1 Reviews
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Enhance your customer support via WhatsApp Chat and FAQ Show more

OT: WhatsApp Chat & FAQ is a versatile app designed to streamline customer support and enhance user experience by enabling instant communication through WhatsApp. With this app, businesses can quickly redirect customers to WhatsApp for immediate assistance, improving response times and satisfaction. The app allows customization of the helpdesk widget to seamlessly integrate with the business's theme, creating a cohesive and pleasant visual experience for users. Additionally, the infinite FAQ database helps businesses efficiently address common customer inquiries by creating tailored frequently asked questions. This feature not only boosts customer satisfaction but also supports increased conversion rates by ensuring timely and informative responses. Users can also customize working hours and automate holiday messages, ensuring consistent communication. Overall, OT: WhatsApp Chat & FAQ is a comprehensive solution to enhance customer interaction, satisfaction, and business efficiency.
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Whatsapp integration
Customizable helpdesk
Infinite faq database
Quick support redirection
Holiday messages
Storefront customization
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店小保

店小保

  • Free Plan Available
(3.2/5)
2 Reviews
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帮助中国卖家解决境外退货问题 Show more

店小保是一款专注于为商家降低退货成本、解决退货难题的应用程序。用户在订单发货后，自动享有退货保障，无需担忧复杂的退货流程。该应用在全球24个国家建立了海外本地仓，方便买家在退货申请获得卖家批准后，将商品免费寄回指定的本地仓库。仓库收到货物并通过查勘后，卖家不仅会获得赔付金额，还能及时进行买家退款。店小保提供的“免费逆向物流+货值赔付”服务，旨在帮助商家简化退货处理并加速售后服务，提升消费者的购物体验和复购率。此外，应用还提供7x24小时在线客服电话支持，让商家随时掌控退货动态并享受无理由境外退货保障服务。
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逆向物流服务
海外本地仓储
自动退货保障
免费邮寄退货
退货查勘验证
赔付金额退款
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Qikify Contact Form Builder

Qikify Contact Form Builder

  • $5.99-$7.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8
418 Reviews
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Easily create forms to collect leads, improve customer service Show more

qikify Contact Form Builder is a versatile no-code tool designed to simplify form creation for a wide range of applications, including contact forms, wholesale inquiries, and surveys. It empowers users to craft customized forms that not only help in converting new leads but also aid in expanding contact lists and enhancing customer service experiences. The app allows for efficient management of form submissions within the app, while also offering seamless integration with email apps for streamlined communication. With advanced features like reCaptcha, conditional logic, file upload, and form scheduling, it ensures a robust and secure form-building experience. Additionally, users can display forms as popups, bubbles, or embedded directly on their websites. By updating your contact forms with qikify, you can easily transform user interactions into valuable business opportunities.

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Multiple form types
Custom form creation
No-code solution
Email integration
In-app submission tracking
File upload support
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WhatsApp Chat Button Squadkin

WhatsApp Chat Button Squadkin

  • Free Plan Available
8.2
6 Reviews
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Enable your customers to easily reach you via WhatsApp. Show more

The "WhatsApp Chat Button Squadkin" app provides a seamless way to integrate a WhatsApp chat button directly into your online store, enabling real-time communication with customers who have inquiries about products, services, orders, or returns. With the ability to set a pre-filled message, users can effortlessly initiate a chat with just a click, ensuring quick and direct communication. The app offers extensive customization options, allowing you to modify the button's layout, position, image, and colors to perfectly match your store's design aesthetic. Featuring three distinct layout designs, it provides a versatile approach to fit any store's needs. This tool not only enhances customer engagement but also streamlines support interactions, making it a valuable addition to any e-commerce platform. Start customizing your chat button today and improve your customer service effortlessly.
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Customizable button
Varied layouts
Add whatsapp button
Preset messages
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Unanimity

Unanimity

  • $490 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
1 Reviews
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Automate support with AI centralizing inquiries for efficiency Show more

UnanimityAI is a cutting-edge application designed to revolutionize customer support by consolidating inquiries from platforms like WhatsApp, Instagram, and Gmail into a single unified interface. This powerful tool streamlines ticket management by automatically routing complex issues to designated team members and employs advanced AI to provide immediate, context-aware responses. Perfect for expanding businesses and overloaded support teams, UnanimityAI significantly reduces response times and boosts customer satisfaction, allowing teams to prioritize more strategic initiatives. The AI assistant not only drafts efficient responses for routed tickets but also optimizes order management by retrieving and updating order details. Embrace a simplified support process and elevate your service efficiency with UnanimityAI. With smart routing functions, this app ensures seamless coordination and manages customer interactions with unprecedented ease.
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Smart routing
Automated order management
Centralized inquiries
Ai instant responses
Streamlined ticket management
Efficient draft responses
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Ochatbot: AI Chatbot & AI Chat

Ochatbot: AI Chatbot & AI Chat

  • $47-$247 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
4 Reviews
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Ochatbot's Gen AI Increases Sales and Reduces Support Tickets. Show more

Ochatbot Generative AI Chatbot is an innovative app powered by Ometrics Generative AI, designed specifically for enhancing eCommerce and customer support experiences. Its AI technology, similar to ChatGPT but with a focus on data privacy, effortlessly integrates with your store. Once installed, Ochatbot immediately scans your products, services, and policies, training itself within minutes to provide detailed and accurate support. This chatbot not only enhances customer interaction but also includes vital eCommerce functionalities like Add-to-Cart, Abandoned Cart recovery, and Upsell/Cross-sell opportunities, all aimed at boosting your revenue. With features like order status tracking and instant responses to customer inquiries, it significantly reduces support tickets, optimizing your operational efficiency. For comprehensive support, the app provides fully managed Pro and Enterprise plans, backed by a dedicated Generative AI engineer to ensure seamless performance.
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Product recommendations
Customer support
Abandoned cart
Order status
Add-to-cart
Upsell / cross-sell
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Thingtesting

Thingtesting

  • Free Plan Available
8.2
1 Reviews
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Embed your Thingtesting reviews and increase consumer trust Show more

Thingtesting is an innovative app designed to address the growing concerns around online shopping reviews, often plagued by fake endorsements and biased feedback. As a trusted, independent third-party platform, it prioritizes honesty and transparency by offering authentic reviews from real users. This enables consumers to make more informed purchasing decisions by providing a comprehensive view of product experiences. Brands can also benefit by connecting their store with their Thingtesting page, displaying average ratings, and embedding reviews directly on their sites. By offering a platform free from review censorship, Thingtesting stands out as a crucial tool for both consumers and brands seeking to build trust and authenticity in the e-commerce landscape.
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Embed reviews
Connect store
Display rating
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bKlug AI for WhatsApp Commerce

bKlug AI for WhatsApp Commerce

  • $40-$130 / Month
  • 7 Days Free Trial
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Seamlessly connect your store to WhatsApp for smart, efficient commerce.

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WiseChats

WiseChats

  • $17-$97 / Month
  • Free Plan Available
  • 14 Days Free Trial
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AI-Chat: Anwser questions, suggest products, collect leads Show more

WiseChats is an innovative app designed to revolutionize customer interactions and drive sales by providing automated, 24/7 engagement services. By transforming each customer interaction into a sales opportunity, WiseChats captures leads, answers questions, and recommends products in a personalized manner to enhance the overall customer experience. The app features easy setup, ensuring e-commerce businesses never miss a sale, even outside of regular business hours. Through its product recommendation engine, WiseChats suggests products based on individual customer preferences, increasing the likelihood of conversions. Its WisePrompt feature allows users to effortlessly create chatbots without needing extensive prompt engineering knowledge. Furthermore, WiseChats offers valuable visitor insights, giving businesses access to data on conversations, suggested products, and customer questions for more informed strategy development. With customizable features to align with your brand's unique style and round-the-clock support, WiseChats is the perfect tool for streamlining e-commerce management and boosting sales.
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Brand customization
Lead capture
Product recommendation
24/7 support
Visitor insights
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Approvefy

Approvefy

  • $4.99-$24.99 / Month
  • New
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Approvefy: Approve wholesale customers, auto-tag, analyze trends, block unverified access.

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AI Chatbot & Recommendation

AI Chatbot & Recommendation

  • $9-$29 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
4 Reviews
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AI-driven 24/7 customer support and sales solution for online stores. Show more

Destinova Live & AI Chatbots is designed to transform customer support and sales for online stores using cutting-edge AI technology. Leveraging GPT-powered AI, this app provides continuous, 24/7 assistance, offering personalized product recommendations and seamless order tracking. Destinova ensures an enhanced customer experience, improved conversion rates, and streamlined operations through its intuitive chatbot and live chat interface. Key features include self-learning chatbots that adapt to store needs, AI-driven product suggestions to engage customers, and unified message management for efficient communication. Additionally, the app offers customizable widgets to align perfectly with any brand aesthetic, as well as pre-designed chatbot strategies to boost sales. Destinova also includes satisfaction surveys, status pages, and push notifications to maintain customer engagement, supported by advanced AI live chat and GPT chat functionalities for superior customer service.
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Push notifications
Customizable widgets
Order tracking
Smart recommendations
24/7 assistance
Ai-powered chat
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Customer Service AI

Customer Service AI

  • Free Plan Available
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Streamline customer service with automated replies and real-time Shopify integration.

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Parcelmind Shipping Suite

Parcelmind Shipping Suite

  • $24 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
9 Reviews
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Streamline eCommerce logistics with automated tracking, returns, and courier selection. Show more

Parcelmind Shipping Suite revolutionizes logistics for eCommerce merchants by automating essential tasks like courier selection, shipment tracking, and returns management. Seamlessly integrating with Shopify, this app significantly reduces manual efforts, empowering businesses to focus more on growth and customer satisfaction. Its features include branded tracking pages, which not only enhance communication with customers but also promote brand visibility. The platform is adept at optimizing cash-on-delivery (COD) orders, helping merchants increase prepaid conversions and reduce COD-related returns. Offering comprehensive insights and reports, Parcelmind enables businesses to track logistics performance and make data-driven decisions. Designed for scaling ventures, it streamlines order fulfillment, enhancing the overall post-purchase experience for both merchants and customers. With Parcelmind, eCommerce merchants can ensure smarter and more effective logistics management.
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Returns management
Branded tracking page
Cod optimization
Automated courier allocation
Insights and reports
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Smart Send

Smart Send

  • Free Plan Available
8.2
1 Reviews
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Pick-up points & label print to PostNord, GLS, Bring and DAO Show more

Smart Send is a powerful Shopify app designed to streamline your shipping process by linking your carrier directly to your shop. It enhances customer experience by allowing you to display pick-up points at checkout and set up advanced shipping criteria based on specific order details. Once an order is placed, you can effortlessly print shipping labels directly within Shopify, eliminating the need to navigate between different systems. Additionally, Smart Send automates customer notifications by activating Shopify's standard emails to send tracking numbers as soon as they are generated. This not only ensures seamless order management but also keeps your customers informed at every step of the shipping journey. The app supports international orders by enabling easy customs creation, making it an essential tool for enhancing both domestic and global shipping operations.
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Print labels
Send tracking notifications
Show pick-up points
Create customs forms
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Aisq: Auto Customer Support

Aisq: Auto Customer Support

  • $24.99-$199.99 / Month
  • 1 Days Free Trial
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Automated customer support driving customer satisfaction. Show more

Aisq: Auto Customer Support is a streamlined application designed to transform your customer support experience by integrating support emails into a unified ticketing system. This powerful tool offers automated responses and action suggestions based on real-time access to customer orders, facilitating quick and informed decisions. By simplifying support management, Aisq helps businesses save valuable time and money, allowing support staff to respond and act on tickets with just one click. The app automatically generates tickets accompanied by intelligent responses and recommended actions, significantly reducing response time and enhancing customer satisfaction. Say goodbye to the tedious task of manually handling customer emails and inquiries, and embrace a more efficient approach with Aisq. Perfect for businesses looking to elevate their customer service while optimizing operational efficiency, Aisq is an essential addition to any support team.
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Automated responses
Unified ticketing system
Action suggestions
Customer order access
One-click response
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FAQ Expert: Page, Product FAQs

FAQ Expert: Page, Product FAQs

  • $5.99-$9.99 / Month
  • Free Plan Available
  • 5 Days Free Trial
8.2
1 Reviews
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Elevate Support, Enhance Engagement: Tailored FAQ, Easy Manage Show more

FAQ Expert: Product FAQ is a dynamic app designed to efficiently manage and streamline product-related queries for merchants. By facilitating tailored Q&A creation, it enhances customer interaction through personalization and builds trust and loyalty with accurate, prompt responses. Its advanced features include importing Q&A through CSV and resolving doubts effectively, thereby reducing product returns. Seamless integration with diverse themes makes it a versatile tool that caters to varied merchant needs, simplifying the user experience. Additionally, the app offers robust analytics and data visualization, empowering businesses to make informed decisions. The "Ask Questions" feature encourages user engagement by enabling instant responses and strengthening the Q&A database. Ultimately, FAQ Expert serves as a valuable asset in the online marketplace, promoting workflow efficiency and enhancing customer support.
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Seamless integration
Analytics
Data visualization
Custom design
Personalized q&a
Import q&a
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Analyzify Purchase Surveys

Analyzify Purchase Surveys

  • $45-$450 / Month
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"Gain insights through post-purchase surveys. Enhance store and checkout experience."

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j4jarvis‑‑AI Chat & AI Chatbot

j4jarvis‑‑AI Chat & AI Chatbot

  • $14.99-$39.99 / Month
  • 7 Days Free Trial
8.2
6 Reviews
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"AI chatbot enhances store sales with 24/7 support and personalization."

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eCommix ‑ WhatsApp CRM

eCommix ‑ WhatsApp CRM

  • $19.99 / Month
  • Free Plan Available
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Centralized WhatsApp CRM: Streamline communication, boost sales, and enhance engagement.

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Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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