Shopify support apps 2026

Marvyn AI Chatbot & Live Chat

$29-$99 / Month

9.1

1 Reviews

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"AI Chatbot offering 24/7 support, boosts sales with smart suggestions."

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Rep AI: ChatGPT Concierge

$99-$350 / Month

9.1

103 Reviews

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Higher conversions & more sales with your AI Chatbot (ChatGPT) Show more

Rep AI: ChatGPT Sales Chatbot is a dynamic sales solution designed to enhance your ecommerce platform by converting site traffic into paying customers. Utilizing Behavioral AI, the chatbot intelligently interacts with customers, offering assistance precisely when needed to boost conversion rates. Powered by Generative AI from ChatGPT, it not only opens a new sales channel but also efficiently manages customer support inquiries, lowering the volume of support tickets. The app is easy to implement, requiring only 10-15 minutes for setup, and allows for extensive customization to maintain your brand's unique voice and aesthetics. Seamlessly integrating with popular Shopify apps like Gorgias, Klaviyo, and others, it enhances your ecommerce ecosystem without disrupting existing operations. The AI progressively learns about your brand and product catalog, ensuring that its interactions are always up-to-date and representative of your brand identity. This user-friendly chatbot is an invaluable tool for increasing sales and enhancing customer experience on your platform.

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Shopify integration

Product recommendations

Brand customization

Answers questions

Generative ai

Plug and play

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SleekFlow ‑ Conversational AI

$199-$399 / Month

(3/5)

2 Reviews

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Recover abandoned cart, automate support and sales workflow Show more

SleekFlow - Sell on WhatsApp is a versatile app designed for Shopify stores to enhance communication and boost sales through the power of WhatsApp. By automating messages for abandoned carts and order confirmations, SleekFlow helps merchants improve sales performance and streamline customer support operations. The app allows store owners to efficiently segment customers based on spending habits and product categories, enabling targeted campaign messages that drive higher conversion rates. With order history readily accessible in the inbox, businesses can provide better sales and support experiences. Additionally, merchants can send automated updates on order confirmations and shipping directly over WhatsApp, enhancing customer engagement and satisfaction. SleekFlow also features tools for tracking sales performance across social channels, offering a comprehensive solution for Shopify stores looking to optimize their operations through effective communication strategies.

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Customer segmentation

Sales tracking

Order history

Targeted campaigns

Automated messages

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Vista Chat Button/ Cart Drawer

$2.99 / Month

9.1

1 Reviews

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Bridge the gap between browsing and buying with whatsapp chat Show more

The Vista WhatsApp Chat Button app offers a seamless way to enhance customer communication by integrating a WhatsApp button directly onto your website. With this tool, businesses can instantly connect with customers, addressing inquiries in real-time and providing the essential human interaction that often influences purchasing decisions. Users can easily select a WhatsApp number and prefill custom messages, ensuring that customer interactions start on the right note. This no-code, mobile-friendly solution simplifies the process of building and maintaining customer relationships, offering prompt and personalized support at every step. Additionally, the app provides flexibility with features such as the ability to add a floating button for both desktop and mobile versions of a website, choose its position, and even disable it temporarily if needed. By leveraging this intuitive communication tool, businesses can significantly enhance customer engagement and satisfaction.

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No coding required

Mobile-friendly

Instant communication

Custom prefilled message

Floating whatsapp button

Button positioning

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Herodesk

$22.95-$44.95 / Month

9.1

5 Reviews

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A simpler and cheaper helpdesk tool for your support heroes Show more

Herodesk is an intuitive support ticketing system designed to streamline customer service operations for businesses of all sizes. This app offers a centralized platform where support teams can manage, track, and resolve customer inquiries efficiently. With its user-friendly interface, Herodesk enables easy categorization and prioritization of tickets, ensuring that urgent issues are addressed promptly. The app also provides insightful analytics and reporting features, helping businesses to evaluate their support performance and improve customer satisfaction continuously. Integration capabilities with popular CRM and messaging tools make Herodesk a versatile solution that fits seamlessly into existing workflows. Additionally, its customizable notification settings and automated workflows enhance team collaboration and productivity. Whether you're a startup or an established enterprise, Herodesk empowers your support team to deliver exceptional service experiences.

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Automated responses

Ticket management

Customer profiles

Reporting tools

Collaboration features

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Formify: custom checkout forms

$12.99 / Month

9.1

5 Reviews

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Create checkout custom form & deeper customer connection Show more

Formify revolutionizes the checkout experience by allowing businesses to create customized forms with ease and flexibility. Utilizing an intuitive drag-and-drop interface, it eliminates the need for coding skills, enabling you to craft forms that meet your specific business needs. This seamless checkout extension empowers you to gather detailed order information, additional shipping details, support requests, or personalized customer preferences effortlessly. With multichannel support, including in-app chat and social media engagement, Formify ensures consistent communication across platforms. Elevate your customer interactions by gaining deeper insights to tailor more personalized experiences and craft effective strategies. Say goodbye to the limitations of standard forms and unlock endless possibilities with Formify, taking your customer experience to unparalleled heights.

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Seamless integration

Multichannel support

Personalized experience

Custom checkout forms

Drag-and-drop creation

Gather detailed info

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Zaplet: WhatsApp Marketing+AI

$19.99-$99.99 / Month

9.1

2 Reviews

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Automate WhatsApp responses, manage orders, and boost sales conversions. Show more

Zaplet: WhatsApp Automation+AI is an innovative app designed to seamlessly connect your store with the WhatsApp Business API, enabling enhanced customer service through intelligent AI-driven responses. The app efficiently automates the handling of order inquiries, shipping updates, and cart recovery by sending personalized messages directly through WhatsApp. Merchants benefit from an integrated team dashboard that allows easy management of conversations across multiple team members, setup of automated workflows, and tracking of message performance. By automating repetitive support tasks, Zaplet significantly reduces manual workload, thereby improving response times and boosting customer satisfaction. Furthermore, it helps increase sales conversions by interacting with customers promptly and effectively, especially in recovering abandoned carts. Overall, Zaplet serves as a powerful tool for businesses seeking to optimize their communication strategy and strengthen customer relationships via WhatsApp.

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Automated responses

Abandoned cart recovery

Automated workflows

Order management

Team dashboard

Message performance tracking

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Angle – AI Shopping Assistant

$99-$499 / Month

9.1

9 Reviews

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AI chat assistant for seamless shopping and automated customer support. Show more

Angle: AI Store Agent revolutionizes your e-commerce platform by integrating a sophisticated AI-driven shopping assistant. It enhances the customer experience by allowing shoppers to find products using simple, natural language queries, making it as intuitive as having a conversation. This app efficiently handles frequently asked questions regarding shipping, returns, and store policies, thereby reducing the need for time-consuming manual responses from your support team. Angle not only streamlines customer interactions but also keeps them informed about the latest deals, offers, and store policies. Its seamless integration ensures that it blends effortlessly with your store’s existing design, preserving the aesthetic while enhancing functionality. This ultimately leads to increased conversions and a more engaging shopping experience for your customers.

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Seamless store integration

Faq automation

Instant customer support

Ai-powered shopping

Natural language search

Policy information updates

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Whatify WhatsApp AI Automation

$2.99-$9.99 / Month

6.7

23 Reviews

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Automate WhatsApp order notifications for seamless customer communication. Show more

Whatify WhatsApp AI Automation is a powerful tool designed to streamline order communication by automating WhatsApp messages. With its automated messaging system, customers receive instant notifications for order confirmations, fulfillment updates, and cancellations, enabling them to confirm or cancel orders with simple YES or NO replies. This innovation significantly reduces manual customer service work and enhances the shopping experience by keeping customers informed throughout their purchase journey. Store owners benefit from reduced cancellations and fewer support inquiries, optimizing operational efficiency. The app also includes features like automated order confirmations with customer response tracking, real-time integration with WhatsApp Business via QR codes, and smart customer communication through personalized message templates. Additionally, it offers order status updates with delivery confirmations, ensuring a smooth and transparent transaction process.

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Order status updates

Automated order notifications

Customer response tracking

Real-time business integration

Personalized message templates

Delivery confirmations

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PlainChat: WhatsApp Chat

9.1

1 Reviews

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Add a floating WhatsApp chat widget to your Store Show more

PlainChat: WhatsApp Support is an innovative app designed to seamlessly integrate a floating WhatsApp chat widget into your online store. This tool enables your customers to directly connect with your support team via WhatsApp, ensuring a quick and convenient communication experience. Setting up the widget is a breeze, requiring just a few clicks, and it offers customization options to align with your store's branding. By offering real-time support through WhatsApp, you can significantly enhance customer satisfaction and foster stronger relationships. The app eliminates the hassle of email threads and complicated support portals, making it easier for customers to seek assistance. Streamline your communication processes and elevate your customer service with PlainChat: WhatsApp Support.

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Customizable design

Easy setup

Real-time support

Quick communication

Floating chat widget

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Testimonials Master

$3.99-$7.99 / Month

9.1

52 Reviews

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Testimonial Master - Add testimonials to your website Show more

Testimonials Master is designed to enhance customer trust and boost sales by elegantly displaying customer reviews and feedback. With its intuitive and streamlined interface, the app can be easily set up in under a minute with just a single click. Users have the flexibility to choose between grid view or slider view, and can select from five unique styles to perfectly align with their brand image. The app also includes a testimonial submission form on the front end, allowing businesses to effortlessly collect new customer testimonials. Furthermore, customizable color options are available to ensure a seamless match with your website’s theme. Testimonials Master is a powerful tool to showcase customer satisfaction and encourage potential buyers to select your products.

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Easy installation

Color customization

Multiple styles

Grid or slider

Testimonial form

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BR Sales Terminal POS

$10 / Month

9.1

14 Reviews

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Point of Sale: Sell, exchange, refund, and issue store credit Show more

Sales Terminal POS is an intuitive point-of-sale application designed to streamline in-store and online sales operations. This versatile app allows users to sell products, manage exchanges, and edit line items from previous orders with ease. Whether at a physical store or online, seamlessly issue refunds or store credits, ensuring a smooth customer experience. Sales Terminal POS offers a robust alternative to Shopify POS and can be accessed via a web browser or the Shopify mobile app. The app supports a variety of payment methods, including cash and external credit cards, and even allows users to email carts. Additionally, it provides the ability to manage partial payments or advance collections. To help with daily financial management, users can view their end-of-day cash balance and print comprehensive reports of all cash transactions.

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Multiple payment methods

Barcode scanning

Sell in-store

Product exchanges

Edit line items

Collect additional payments

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ReturnX: Returns & Exchanges

$39-$169 / Month

9.1

37 Reviews

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Easy return, exchange, refund, store credit, gift card & label Show more

ReturnX is an innovative app designed to streamline the return and exchange process for eCommerce businesses, particularly on Shopify. This powerful tool automates return labels and offers a self-service portal, making it easier than ever for customers to handle returns and exchanges. By integrating with major logistics partners like DHL, DPD, Royal Mail, UPS, and USPS, ReturnX ensures smooth logistics management, saving valuable time for businesses. It enhances customer loyalty by providing flexible refund options such as gift cards, and employs AI analytics to analyze return requests, images, and comments for actionable insights. With a custom rules engine, businesses can enforce their unique return and refund policies effortlessly. Overall, ReturnX not only simplifies return management but also helps recover revenue, making it an essential asset for modern eCommerce retailers.

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Automated return labels

Self-serve options

Custom branded portal

Refund via gift card

Major logistics integration

Actionable return insights

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InstaReturns by ShipDelight

9.1

3 Reviews

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Manage Returns, Replacement, and Customer Communication. Show more

InstaReturns by ShipDelight is a comprehensive return management system designed to streamline the return process for businesses and their customers. Tailored to meet specific brand needs, it covers a vast array of Indian pincodes, ensuring reliable return pickups often on the same working day. The app seamlessly integrates with Shopify, automatically handling replacement orders, which relieves the burden of manual intervention. Businesses can enhance customer satisfaction through real-time communication via SMS and WhatsApp, keeping customers informed throughout the return journey. InstaReturns offers a personalized brand experience with customizable return reasons, aligning closely with brand expectations. The focus on a quality check return pickup service ensures smooth and efficient handling of returned goods, making it an indispensable tool for businesses in India.

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Real-time communication

Brand customization

Easy returns

Replacement orders

Full india coverage

Return reason customization

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WaMe : Whatsapp Chat Button

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Enable WhatsApp Chat Button & Enhance Customer Support Show more

WaMe: WhatsApp Chat Button revolutionizes your online store by seamlessly integrating a WhatsApp chat button, transforming customer support and sales potential. This app allows visitors to utilize a popular and reliable messaging platform, providing a direct line of communication with your business. Stay connected with your customers at all times, ensuring timely responses to their inquiries and enhancing their shopping experience. With WaMe, customizing the chat button to align with your store's theme is effortless, providing a cohesive look and feel. You can also personalize pop-ups with single or multiple WhatsApp agents for a tailored customer interaction. The app is designed for easy installation and customization, offering a responsive interface that enhances both customer service and sales. Embrace a native, user-friendly way for customers to reach out, driving higher satisfaction and increased sales conversions.

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Responsive design

Whatsapp integration

Easy installation

Customizable chat button

Multiple agents support

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8returns ‑ Returns portal

$109-$379 / Month

9.1

32 Reviews

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Automate returns, exchanges, store credit, labels, and more! Show more

8returns ‑ Returns Portal is a seamless self-service platform designed to streamline and simplify the returns process for businesses, making it both efficient and customer-friendly. With the ability to process returns in under a minute, it helps save time and money while keeping customers satisfied. Whether it's utilizing QR codes, issuing store credit, or facilitating exchanges, 8returns automates the entire returns and refund process, allowing customers to register their returns independently. Businesses can track and monitor returns in a centralized location, simplifying management and oversight. The portal is fully customizable to align with your brand and offers various revenue retention options like exchanges and store credits. It also features dynamic rules tailored to specific countries, robust analytics for key insights, and automated creation of return labels or QR codes for a hassle-free experience.

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Store credit

Self-service platform

Customizable portal

Qr codes

Automate returns

Dynamic rules

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Shop AI for Instagram/Facebook

$9.99-$49.99 / Month

9.1

82 Reviews

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"Boost sales with AI: Connect Shopify, Instagram, and Messenger seamlessly." Show more

InstaChat ‑ Instagram Sales AI is a cutting-edge app designed to streamline customer interactions by connecting your Shopify store with Instagram Direct and Messenger. This powerful tool allows businesses to engage with potential customers directly on their preferred social media platforms, enhancing the shopping experience and increasing sales potential. Leveraging AI-powered conversations, InstaChat enables automated responses and customer engagement without manual intervention, ensuring timely interactions and quicker resolutions. The app also offers instant product recommendations, presenting your store's offerings directly within chat conversations to boost conversion rates. With 24/7 availability, your AI assistant is always ready to interact with customers, guaranteeing you never miss a potential sale. Easy to integrate, InstaChat ensures seamless connectivity with your Shopify store, while its live agent inbox feature allows for smooth transitions between AI and human agents, for personalized customer service when needed.

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Easy integration

24/7 availability

Ai-powered conversations

Instant product recommendations

Live agent inbox

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CRM PLUS on LINE

$10-$200 / Month

9.1

38 Reviews

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LINE ID connect with a variety of LINE message & social login Show more

CRM PLUS on LINE is a powerful tool designed to seamlessly integrate your Official LINE Account with Shopify, enabling businesses to enhance their communication strategies through customized LINE messages. Tailor your messaging to specific customer segments, such as new buyers, by utilizing Shopify customer tags to precisely target your audience. The app also supports the integration of social logins, like LINE Login, into your Shopify Plus store, enhancing user experience and engagement. Enjoy the convenience of adding LINE integration blocks to the Shopify order status page and My Page, ensuring a cohesive customer journey. Automate crucial notifications like abandoned checkout messages, restock alerts, and more directly on LINE, enhancing customer retention and satisfaction. The application allows for the delivery of tabbed or dedicated rich menus to select customers, ensuring personalized interactions. To further optimize operations, take advantage of more flexible delivery automation through seamless integration with Shopify Flow. Benefit from free initial setup support to get started effortlessly.

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Social login integration

Order status updates

Line message automation

Customer tag messaging

Rich menus delivery

Flow integration support

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FastGrowth Forms

$9.9 / Month

9.1

4 Reviews

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Easily build customized forms to capture more leads and sales Show more

FastGrowth Forms is an intuitive and versatile app designed to simplify the process of form creation and management. With its user-friendly drag-and-drop interface, you can easily customize forms to suit your unique requirements, whether it's for subscriptions, contact inquiries, or surveys. The app offers a variety of field types and styles to give your forms a personalized look. It seamlessly integrates with popular marketing platforms like Klaviyo, MailChimp, and Shopify, ensuring streamlined data flow and enhanced marketing capabilities. Stay informed with instant notifications and email reminders upon user submission. Additionally, FastGrowth Forms enhances security with reCAPTCHA, safeguarding your data against spam and fraudulent activities. Explore popups and inline forms to engage users dynamically and boost your growth potential.

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Customizable forms

Seamless integrations

Email reminders

Drag and drop

Instant notifications

User submission management

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Shopbot: AI Customer Calls

$39-$349 / Month

9.1

4 Reviews

Claim Offer

"AI chatbot boosting sales with seamless Shopify integration and smart responses." Show more

ShopBot: AI Chat Assistant is a powerful chatbot designed specifically to transform casual visitors into loyal customers by enhancing their shopping experience. This AI-driven solution integrates effortlessly with Shopify, learning your store’s products and policies to deliver precise and engaging customer support. With features like instant AI responses, it can efficiently handle order tracking and customer queries in over 80 languages. The app offers quick setup and automatic learning capabilities, ensuring that the chatbot evolves with your business needs, while the customizable chat widget allows for personalized customer interactions. By simplifying the complexities of online selling, ShopBot frees up your time, enabling you to focus on growing your business. Whether you're a small startup or an established e-commerce platform, ShopBot tailors its responses to match your brand, providing a seamless and reliable shopping experience for your customers.

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Quick setup

Multilingual support

Order tracking

Seamless shopify integration

Customizable chat widget

Instant ai responses

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Shopify support apps

Related Categories

Price

Based on reviews

Other Categories

Related Blog

Showing 160 to 180 of 1398 Apps

Marvyn AI Chatbot & Live Chat

Rep AI: ChatGPT Concierge

SleekFlow ‑ Conversational AI

Vista Chat Button/ Cart Drawer

Herodesk

Formify: custom checkout forms

Zaplet: WhatsApp Marketing+AI

Angle – AI Shopping Assistant

Whatify WhatsApp AI Automation

PlainChat: WhatsApp Chat

Testimonials Master

BR Sales Terminal POS

ReturnX: Returns & Exchanges

InstaReturns by ShipDelight

WaMe : Whatsapp Chat Button

8returns ‑ Returns portal

Shop AI for Instagram/Facebook

CRM PLUS on LINE

FastGrowth Forms

Shopbot: AI Customer Calls

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

2. How can these apps improve my store's customer experience?

3. Are Shopify support apps easy to integrate?

4. Do these apps offer analytics and reporting features?

5. Can I customize the features of these apps to suit my needs?

6. How do these apps help in boosting sales?

7. Are there free Shopify support apps available?

8. How do I choose the right support app for my store?

9. Is customer support available for these apps?