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Showing 160 to 180 of 1441 Apps
  • $2.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
9 Reviews

Send Order Notifications via Messenger | Customize Templates Show more

The OKURU Order SMS Notifications app empowers merchants to effectively communicate with their customers through personalized SMS alerts sent from their registered sender ID or phone number. This app ensures customers stay informed at every stage of their shopping experience, from order placement to delivery, including notifications about refunds, cancellations, and product reviews. Merchants have the flexibility to customize SMS notification templates to suit their brand and messaging needs. OKURU supports efficient mass communication by allowing the creation of customer groups to broadcast messages in bulk, thus enhancing engagement and marketing efforts. The app offers integration with over 10 SMS API gateways, with the option to add more if necessary, providing extensive reach and reliability. By sending timely notifications for events like abandoned carts, merchants can accelerate sales and boost revenue effectively.
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Customizable templates
Abandoned cart alerts
Send sms notifications
Customer group broadcasting
Multiple sms gateways
  • $8.99-$24.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
255 Reviews

Support on whatsapp chat & recover abandoned carts with Chatix Show more

Ctx: WhatsApp Marketing + Chat is a versatile tool designed to enhance customer interactions and streamline business processes via WhatsApp. This app features a comprehensive widget offering functionalities such as support chat, FAQs, order tracking, and contact options, making it an all-in-one customer communication hub. It facilitates both manual and automated messaging for various scenarios, including abandoned checkout recovery, order confirmations, COD verification, and review requests, thus boosting engagement and sales. With the capability to leverage WhatsApp Business API, users can execute targeted marketing campaigns through pre-designed templates or custom messages, as well as send out broadcast messages. A shared inbox ensures that support teams can efficiently handle and respond to customer inquiries. Moreover, a mobile app component allows for managing abandoned cart recovery and other key functions on the go, while a Chrome extension supports these tasks seamlessly through Web WhatsApp. This comprehensive approach to WhatsApp marketing and customer support helps businesses maintain strong relations and improve customer satisfaction.
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Abandoned cart recovery
Order tracking
Whatsapp chat widget
Cod verification
Shared inbox
Automated messages
  • $39-$169 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
37 Reviews

Easy return, exchange, refund, store credit, gift card & label Show more

ReturnX is an innovative app designed to streamline the return and exchange process for eCommerce businesses, particularly on Shopify. This powerful tool automates return labels and offers a self-service portal, making it easier than ever for customers to handle returns and exchanges. By integrating with major logistics partners like DHL, DPD, Royal Mail, UPS, and USPS, ReturnX ensures smooth logistics management, saving valuable time for businesses. It enhances customer loyalty by providing flexible refund options such as gift cards, and employs AI analytics to analyze return requests, images, and comments for actionable insights. With a custom rules engine, businesses can enforce their unique return and refund policies effortlessly. Overall, ReturnX not only simplifies return management but also helps recover revenue, making it an essential asset for modern eCommerce retailers.
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Automated return labels
Self-serve options
Custom branded portal
Refund via gift card
Major logistics integration
Actionable return insights
  • $0.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
1 Reviews

Ezychat: Enhance customer engagement with seamless WhatsApp integration.

  • $49-$680 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
7 Reviews

AI Shopping Assistant: Personalized recommendations and support for seamless eRetail experiences. Show more

Humind - AI Shopping Assistant is a cutting-edge application designed to enhance your e-commerce experience by adding a human touch to online interactions. By engaging customers in natural, conversational exchanges, the AI advisor effectively understands their needs, providing personalized product recommendations and streamlining their shopping journey. Ideal for all types of eRetailers, Humind not only guides customers to the right products but also educates them about your offerings, ensuring they are well-informed. The app is quick and easy to set up, taking only 10 minutes to integrate and adapt to your unique brand voice and guidelines, making it an excellent ambassador for your store. With features like AI-powered FAQs and dynamic product pages, Humind helps prevent customers from feeling overwhelmed, encouraging smoother shopping experiences. Additionally, its analytics hub tracks conversations and trends, offering valuable insights to help you drive conversions and improve customer satisfaction.
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Personalized recommendations
Ai insights
Human-like chat
Dynamic product page
Ai-powered faq
Analytics hub
  • Free Plan Available
(1/5)
1 Reviews

Instant WhatsApp support for improved customer engagement and sales.

  • $14.99-$49.99 / Month
  • Free Plan Available
(4.5/5)
5 Reviews

All-in-One Repair Management Software Show more

Unified Repairs Support is a comprehensive app designed to streamline the repair management process for businesses. It allows users to create unlimited repair requests, ensuring efficient tracking and management of tasks. With the ability to register customers with each repair request, businesses can maintain detailed customer records. The app offers flexibility in managing request statuses, allowing customization beyond the standard "open," "repaired," and "completed" labels, complemented by assigning vibrant colors for easy status identification. Users can track the history of repairs and create unlimited email templates linked to various statuses, facilitating seamless communication throughout the repair process. Additionally, the app simplifies inventory management by enabling users to generate draft orders based on the products used in repairs. Easy to install, with features like internal chat history, ticket notifications, and customer-side form integration, Unified Repairs Support enhances operational efficiency from request submission to completion.
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Email templates
Draft orders
Unlimited repair requests
Customer registration
Status change
Repair history tracking
  • $25-$199 / Month
  • 7 Days Free Trial
9.1
3 Reviews

Helpdesk, Customer Service, Customer Support, Ticket, Feedback Show more

3Dsellers - CRM & Helpdesk is a comprehensive solution designed to streamline the operations of online sellers by integrating seamlessly with popular eCommerce platforms like Shopify, Amazon, and eBay. With more than a decade of experience, the app has empowered thousands of businesses to expand their reach and improve efficiency. Its robust suite of tools includes a centralized eCommerce Helpdesk that consolidates customer support, an order management system for efficient transaction handling, and automated feedback as well as product review requests to enhance customer engagement. The app's features also boast functionalities such as email templates for quicker responses, auto-responders to automate workflow, and auto messages for maintaining customer communication. Additionally, 3Dsellers offers automated feedback reminders and alerts to facilitate positive customer reviews. By using 3Dsellers, business owners can concentrate on scaling their enterprises while the app takes care of operational complexities.
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Centralized helpdesk
Email templates
Auto responder
Auto messages
Automated feedback
  • $39 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.5
10 Reviews

Login to customer account from admin panel in one click Show more

The Login As Customer ‑ Magefan app streamlines customer support by allowing administrators or managers to log into customer accounts with ease, either using Multipass or without it. This capability empowers support teams to assist customers effectively by managing orders, resolving issues, and answering questions directly within the customer account interface. Additionally, the app includes features for customers to request support, enhancing customer satisfaction and engagement. Managers can also update customer passwords when assisting with login issues, ensuring smooth and secure access. With its user-friendly interface, the app is a powerful tool for businesses aiming to improve customer service efficiency and effectiveness. Whether troubleshooting or supporting transactions, this extension offers a seamless experience for both customers and support teams.
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Issue resolution
Customer account access
Multipass login
Order assistance
Password change

Effortlessly manage job openings and applicants within your Shopify store. Show more

HireEasy Career Pages is an innovative recruitment marketing platform designed to streamline the hiring process and enhance your employer brand. With features like customizable careers pages, job postings, and tailored application forms, it allows companies to effectively attract candidates while reflecting their unique brand identity. The platform supports multiple languages, ensuring the recruitment process resonates with diverse audiences. Instant notifications enable rapid candidate engagement, giving you an edge over competitors. Additionally, the platform includes candidate questionnaires and a robust applicant tracking system, providing a comprehensive solution for efficient and effective recruitment. Whether you're a small business or a large corporation, HireEasy Career Pages offers the tools you need to build a strong, diverse workforce.
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Applicant tracking
Create careers page
Post job openings
In-store applications
Manage candidates
  • $2.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
5 Reviews

The most customizable WhatsApp chat app with multiple agents. Show more

Supachat WhatsApp Agents Chat is an innovative app designed to streamline customer communication on your online shop. By integrating a customizable WhatsApp chat button, it allows customers to easily initiate contact through a prefilled message, ensuring swift engagement. The app supports multiple agents, each with a unique phone number and designated role, enabling you to efficiently route inquiries to the appropriate team member. Its customizable design, including custom CSS options, allows the chat widget to seamlessly align with your brand's aesthetic. The responsive layout ensures excellent performance on both mobile and desktop devices, enhancing the overall user experience. With a quick setup process, integrating the chat feature into your store is hassle-free, and the sticky widget option ensures the chat button remains visible as users browse your site. This sleek and modern addition not only boosts communication efficiency but also elevates your store's visual appeal.
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Customizable design
Quick setup
Multiple agents
Sticky widget
Sleek & modern
  • $4.99-$9.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
(3.8/5)
21 Reviews

Create FAQ page for your store to reduce hassle for customers Show more

Enorm FAQ Page & Product FAQs is a versatile app designed to streamline the creation and management of frequently asked questions on your online store. With the FAQ & Accordions PRO feature, users can effortlessly create both single and multiple FAQ sections within minutes, customizing the design to suit their store's aesthetic by adjusting colors, font sizes, and adding images for a polished look. The app allows for easy installation of FAQs on any page, including product pages, by simply embedding a code at the desired location. This customization extends to choosing different colors for questions and answers, enhancing readability and user experience. An informative FAQ section on the product page can significantly aid customers by answering common queries related to the product, store policies, and shipping, potentially reducing customer support requests. Additionally, the app is fully responsive, ensuring that your FAQs are clearly displayed and accessible on all devices, providing a consistent user experience across platforms.
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Responsive layout
Create faqs instantly
Customizable design options
Embed on any page
Install on product pages
  • $200 / Month
  • 14 Days Free Trial
8.2
7 Reviews

Streamline support with 24/7 AI for enhanced customer experience. Show more

Octocom AI CX & CS Suite is a comprehensive solution designed to streamline customer support by leveraging advanced conversational AI. Operating 24/7, it efficiently handles both pre-sale and post-sale inquiries, covering a wide array of topics such as product recommendations, delivery queries, order changes, and returns. This intelligent tool significantly reduces ticket volume and response times, allowing your support team to devote more attention to critical tasks. Seamlessly integrating with popular help desks like Gorgias and Zendesk, Octocom enhances customer engagement and satisfaction. Whether it's managing orders or providing personalized product suggestions, the AI system keeps itself updated by continuously scanning your catalog and website. With its omnichannel connectivity, Octocom ensures users get fast, accurate assistance across platforms like email, Instagram, WhatsApp, Messenger, and Telegram.
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Personalized recommendations
Order management
24/7 ai support
Conversational ai
Omnichannel connectivity
Catalog scanning
  • $19.99-$99.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
2 Reviews

Automate WhatsApp responses, manage orders, and boost sales conversions. Show more

Zaplet: WhatsApp Automation+AI is an innovative app designed to seamlessly connect your store with the WhatsApp Business API, enabling enhanced customer service through intelligent AI-driven responses. The app efficiently automates the handling of order inquiries, shipping updates, and cart recovery by sending personalized messages directly through WhatsApp. Merchants benefit from an integrated team dashboard that allows easy management of conversations across multiple team members, setup of automated workflows, and tracking of message performance. By automating repetitive support tasks, Zaplet significantly reduces manual workload, thereby improving response times and boosting customer satisfaction. Furthermore, it helps increase sales conversions by interacting with customers promptly and effectively, especially in recovering abandoned carts. Overall, Zaplet serves as a powerful tool for businesses seeking to optimize their communication strategy and strengthen customer relationships via WhatsApp.
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Automated responses
Abandoned cart recovery
Automated workflows
Order management
Team dashboard
Message performance tracking
  • $19-$139 / Month
  • Free Plan Available
9.1
11 Reviews

AI chatbot for multilingual support with instant, accurate responses.

  • $4.9-$39 / Month
  • Free Plan Available
  • New
9.1
2 Reviews

Create custom bots to communicate with your store's MCP server.

  • $15 / Month
  • Free Plan Available
9.1
30 Reviews

Easy-setup survey w/ links for improved marketing & conversion Show more

Gojiberry Survey & Feedback is an essential app for any Shopify e-commerce store looking to enhance customer engagement and gather valuable insights. With its quick and easy setup, you can launch survey templates like marketing attribution and NPS surveys in just a minute, making it accessible even on mobile devices. The app offers a high response rate with its 1-click survey feature, and you can easily distribute surveys via links or QR codes through emails and product inserts. Gojiberry equips you with analytics to understand your customers' origins and identify potential product development opportunities, helping you optimize your marketing expenses and conversion rates. Additionally, the app supports Shopify checkout extensibility and offers customizable feedback features like custom coupons and points for completing surveys. Enhance your branding with the white label feature that allows you to hide the Gojiberry logo on your surveys, providing a seamless experience for your customers.
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Easy-setup templates
1-click survey tool
Link/qr code surveys
Analytics for optimization
Shopify checkout extensibility
Custom coupons & points
  • $19.99-$999 / Month
  • Free Plan Available
  • 15 Days Free Trial
9.1
5 Reviews

Automate customer support with AI-powered chatbot and unified communication.

  • $4.99-$24.99 / Month
  • 1 Days Free Trial
  • New
9.1
1 Reviews

Effortlessly manage support with instant tracking and 24/7 responses.

  • $1.99-$4.18 / Month
  • Free Plan Available
(3.4/5)
5 Reviews

Reserve email addresses with your domain and contact clients Show more

CS - Business Email is an innovative app designed to elevate business communication by allowing merchants to create unlimited custom email addresses under their own domain. This feature is essential for enhancing a brand's credibility and ensuring professional interactions with customers. By seamlessly integrating with a store's admin panel, the app streamlines email management, helping users stay organized and focused on their business operations. Its compatibility with all modern email clients and mobile apps ensures that users can access their emails conveniently, regardless of the platform they choose. Furthermore, CS - Business Email is equipped with powerful spam filters and additional tools like email forwarders, which simplify email-related tasks and enhance security. This app is ideal for businesses aiming to establish a reliable and professional email communication system without the hassle of technical complications.
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Unlimited custom emails
Admin panel integration
Mobile app compatibility
Robust spam filtering

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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