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Showing 160 to 180 of 1541 Apps
  • $25 / Month
  • Free Plan Available
  • 14 Days Free Trial

Organized Support Emails Using Personalized Video Automations Show more

Helpable is an innovative app designed to revolutionize customer interaction through personalized video automations. By utilizing pre-built video templates, Helpable offers an unforgettable journey for your customers, enhancing their experience with your brand. This app not only organizes support tickets in your inbox but also enables customized automated responses, ensuring efficient communication. Helpable caters to various industries, providing solutions that modernize business operations, save time, and reduce costs. With a simple tag system, managing and resolving customer requests becomes easier and more streamlined. Moreover, Helpable seamlessly integrates with Shopify stores, removing the hassle of complex setups, making it straightforward to enhance your e-commerce business.
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Shopify integration
Video automations
Pre-built video templates
Customized automated responses
Tag system
  • Free Plan Available
8.2
1 Reviews

EngageBay is an integrated marketing, CRM & service software. Show more

EngageBay CRM is a robust tool that integrates effortlessly with Shopify to sync orders, products, and customer information seamlessly. It empowers businesses to enhance customer engagement through personalized emails, SMS, and targeted calls, ensuring effective communication. With its advanced features, you can nurture leads using tailored email sequences, drip campaigns, and behavior-based triggers, which help in converting prospects into loyal customers. The platform supports web tracking to provide insights into user web history and events, facilitating informed decision-making. Additionally, EngageBay CRM enables businesses to maintain a dynamic social media presence through scheduled posts, helping to engage with audiences more consistently. It also streamlines marketing automation, making follow-up processes efficient and saving valuable time. Furthermore, it provides a comprehensive view of customer interactions, ensuring superior customer support services by documenting every touchpoint smoothly.
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Sync orders
Personalized communication
Drip campaigns
Sync contacts
Web tracking
Email sequences

Upsell Shipping Insurance Alternative & Convert Extra Revenue Show more

ShipAid – Shipping Guarantee is an innovative app designed to elevate your customer's post-purchase experience by addressing delivery concerns effectively. With this app, businesses can offer their customers reassurance for dealing with lost, stolen, damaged, or late shipments, without the hassle of dealing with traditional insurance companies. Merchants can set their own Guarantee Fee, allowing them to create an additional stream of revenue. The app features a branded Customer Resolution and Tracking Portal, enabling easy communication and resolution of shipping claims with just a few clicks. Custom Shipping Notifications ensure that customers are kept informed, alleviating order anxiety and enhancing customer satisfaction. ShipAid seamlessly integrates with all cart types and offers custom installation within 24 hours, making it a vital tool for streamlining issue resolution and boosting customer loyalty.
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Shipping guarantee
Custom guarantee fee
Profit retention
Quick issue resolution
Enhanced customer support
Seamless claims integration
  • Free Plan Available
8.2
6 Reviews

Save time & money on returns with a full-suite return solution Show more

ReturnBear is a comprehensive reverse logistics application designed to streamline the process of handling, processing, and refurbishing returned products. By offering access to a vast drop-off network that spans across Canada, it allows merchants to significantly cut down costs associated with returns. Through its intuitive online portal, businesses can effortlessly automate and manage returns, exchanges, and store credits, enhancing customer satisfaction and operational efficiency. ReturnBear not only manages the logistics of returns but also transforms them from liabilities into opportunities through its end-to-end processing capabilities, including quality assurance and repackaging for fulfillment to new customers. This package-free and label-free service model revolutionizes the return experience, making it seamless for both merchants and customers. In essence, ReturnBear empowers businesses to enforce their brand policies effectively while optimizing the returns process.
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Automate returns management
Drop-off network
Handle item processing
Process refunds & exchanges
  • $4.99 / Month
  • 7 Days Free Trial
8.2
86 Reviews

Elevate D2C growth with WhatsApp automation and customer engagement tools. Show more

WhatsApp Marketing & Support by BusinessOnBot is an innovative solution designed to help Direct-to-Consumer (D2C) brands enhance their customer support and sales efforts across platforms like WhatsApp, Instagram, Email, and Chat. By automating communication, the app addresses common business challenges such as high Customer Acquisition Cost (CAC), Return to Origin (RTO), and low customer retention rates. It offers real-time messaging, automated responses, and order updates to improve cart recovery and upselling opportunities, engaging customers seamlessly. With features like agent analytics and customer insights, the app enables businesses to deliver personalized experiences, while smart automation enhances conversion rates. The app also facilitates seamless WhatsApp Commerce transactions and provides support, offering smart automation to convert Cash on Delivery (COD) to prepaid orders. Additionally, it helps capture abandoned carts with timely nudges and automatically sends order and delivery updates, ensuring an efficient customer retention strategy.
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Cart recovery
Order updates
Smart automation
Whatsapp commerce
Agent support
  • $99-$350 / Month
  • Free Plan Available
  • 30 Days Free Trial
8.2
6 Reviews

AI-powered e-commerce assistant: product guidance, order tracking, customizable chatbot.

  • $1124-$479 / Month
  • Free Plan Available
  • 30 Days Free Trial
8.2
74 Reviews

Automatic returns, exchanges, and complaints! Show more

Returbo is a cutting-edge application designed to streamline the post-purchase experience for Shopify store owners. This powerful tool modernizes how returns, exchanges, and complaints are handled by providing customers with a digital return form for self-registration and generating return shipping slips automatically. Integrated directly into your website, Returbo allows for seamless operation, including automatic tracking and effortless management. The app also enhances communication by keeping customers informed through timely email notifications. Additional features such as the option to attach images and comments ensure a comprehensive approach to resolving customer issues. By facilitating an easy exchange process, Returbo not only boosts sales but also enhances customer satisfaction. Experience the simplicity of handling returns and exchanges on autopilot with Returbo.
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Email notifications
Automatic tracking
Self-registration
Autogenerated slips
Effortless management
Image & comments attachment
  • $4.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
1 Reviews

Easy way to confirm manual bank transfer payment Show more

Conform is an app designed to streamline the payment confirmation process for stores using manual payment methods or bank transfers. When a customer completes their payment, they can simply fill out a confirmation form with their order number. This action automatically tags the order with "paid-confirm" in the store's database. This tagging system allows store owners to easily identify and filter orders that have been paid. As a result, shop owners can efficiently update payment records without the hassle of manual checks. By simplifying payment confirmation, Conform enhances the efficiency of store operations and improves customer service. This app is a valuable tool for businesses looking to manage manual payments more effectively.
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Confirm payment form
Tag orders paid
Filter paid orders

Efficient package- and label-free returns at 3000+ locations. Show more

Inmar Package Free Returns is a pioneering app that offers a seamless and eco-friendly solution for returning online purchases, regardless of where they were bought. By partnering with retailers nationwide, it provides consumers with the convenience of package-free and label-free returns at various U.S. locations. This innovative service helps reduce transportation and packaging costs for retailers, enhancing their sustainability efforts and improving their profit margins. Additionally, the app boosts customer loyalty by facilitating quicker refunds, encouraging repeat purchases. Retailers can become operational in as little as one week and have the option to integrate with Inmar's processing services to further optimize value recovery. Ultimately, the app not only transforms the return process for shoppers but also helps merchants enhance their customer service and operational efficiency.
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Package-free returns
Label-free returns
3000+ locations
Reduce costs
Boost loyalty
Faster credits
  • $39-$349 / Month
  • 14 Days Free Trial
8.2
7 Reviews

"Automated multilingual phone support for Shopify, enhancing customer service efficiency." Show more

CallFlows ‑ AI Phone Agent seamlessly integrates with your Shopify store, providing fully-automated phone support to enhance customer service. This AI-driven agent greets callers in their preferred language, offering real-time assistance by accessing live order and inventory data. It efficiently handles inquiries related to shipping or refunds and escalates complex issues to human staff as needed. Capable of managing multiple calls simultaneously, CallFlows logs detailed transcripts in the admin panel, ensuring you are informed while optimizing your time and resources. By delivering instant customer support, it allows you to save on payroll costs. Moreover, CallFlows adheres to GDPR, AI Act, and CCPA regulations, ensuring that all voice data practices prioritize compliance and privacy. This app is a powerful solution to elevate your e-commerce phone support experience.
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Multilingual responses
Live data integration
Automated phone support
Handles concurrent calls
Call transcript logging
Smart call routing

Effortless WhatsApp chat integration for enhanced Shopify customer support. Show more

OCS WhatsApp Chat - Multi Agent is a dynamic app designed to enhance customer interaction on your Shopify store by integrating a customizable WhatsApp chat button. This feature allows direct communication with customers via WhatsApp, providing multi-agent support to manage inquiries across different departments effectively. You can tailor the chat button's positioning (top/bottom, left/right) and size to fit your store's aesthetic, and choose from various animation effects for added flair. The app ensures optimal visibility with separate controls for desktop and mobile platforms, and supports sticky icons, custom icons, and predefined welcome messages to streamline communication. Additionally, custom CSS options are available to ensure the chat button complements your store’s unique design. Ideal for live customer support and addressing sales inquiries, this app provides a seamless and responsive communication channel to enhance customer experience.
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Multi-agent support
Custom icons
Animation effects
Visibility controls
Size options
Customizable positioning
  • $39-$169 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
37 Reviews

Easy return, exchange, refund, store credit, gift card & label Show more

ReturnX is an innovative app designed to streamline the return and exchange process for eCommerce businesses, particularly on Shopify. This powerful tool automates return labels and offers a self-service portal, making it easier than ever for customers to handle returns and exchanges. By integrating with major logistics partners like DHL, DPD, Royal Mail, UPS, and USPS, ReturnX ensures smooth logistics management, saving valuable time for businesses. It enhances customer loyalty by providing flexible refund options such as gift cards, and employs AI analytics to analyze return requests, images, and comments for actionable insights. With a custom rules engine, businesses can enforce their unique return and refund policies effortlessly. Overall, ReturnX not only simplifies return management but also helps recover revenue, making it an essential asset for modern eCommerce retailers.
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Automated return labels
Self-serve options
Custom branded portal
Refund via gift card
Major logistics integration
Actionable return insights

Turn a standard Customer Account into one with Multiple users Show more

Webkul Multi User Account app enhances your store's shopping experience by allowing customers to create multiple user accounts with specific permissions. This app enables customers to create groups and add members, who, upon accepting access requests, can share their shopping carts with one another. Members can collaborate by sending and receiving cart requests, empowering them to purchase products seamlessly from shared carts. The app also offers robust administrative controls, where administrators can manage member access and approvals directly. Additionally, admins have the flexibility to configure translations and customize email templates, ensuring a tailored user experience. This app is perfect for stores looking to provide a collaborative shopping experience to their customers.
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Translation support
Cart sharing
Multiple user access
Group creation
Request management
Admin control
  • $9.99-$29.99 / Month
  • Free Plan Available
6.1
3 Reviews

Set goals for sales, products, & traffic. Stay motivated! Show more

Milestone Motivator is an innovative app designed to help you achieve your personal and professional goals with ease and enthusiasm. By breaking down larger objectives into manageable milestones, the app provides a clear roadmap to success while keeping you motivated along the way. With its intuitive interface, users can set specific targets, track progress, and receive personalized reminders and motivational quotes to boost their spirits. The app also features a community platform where users can share achievements, seek advice, and draw inspiration from others pursuing similar goals. Whether you're aiming for career advancement, fitness milestones, or personal growth, Milestone Motivator is your reliable companion. Customizable alerts and progress analytics ensure you stay on track, making it the perfect tool to turn your ambitions into accomplishments.
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Performance analytics
Sales goals tracking
Product milestone setting
Traffic monitoring
Motivational alerts
  • $3.99-$11.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
1 Reviews

This app is very useful for users who want to inquiry product. Show more

Ests InquirePro is a cutting-edge app designed to enhance customer engagement by streamlining the process of handling product inquiry and quote requests. When a customer submits an inquiry, both the customer and the store admin receive instant email notifications, ensuring prompt communication. The app allows you to view, reply to, and track the status of each inquiry, providing a seamless way to offer timely and personalized customer support. Merchants have the flexibility to customize inquiry form fields, colors, and styles to align with their brand identity. By simplifying the inquiry process and facilitating effective communication, Ests InquirePro ensures that customer interactions are efficient and satisfactory, ultimately boosting customer satisfaction and loyalty.
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Customizable forms
Customer engagement
Email notifications
Track inquiries
Reply to inquiries
  • $0.99-$14.99 / Month
  • 7 Days Free Trial
8.2
1 Reviews

Eliminate manual tasks by automated return workflows Show more

PersiFund Automated Returns transforms the often frustrating process of returns into a valuable sales opportunity. By offering a self-service returns center, it empowers customers to manage their returns effortlessly while receiving real-time email notifications to stay updated on the return status. The app centralizes returns management, streamlining the process and resulting in time and cost savings for both businesses and their customers. With customizable return solutions, PersiFund encourages exchanges instead of outright returns, thereby preventing lost sales and enhancing customer satisfaction. The platform also incorporates advanced features like an automated branded returns and exchange portal, sophisticated eligibility rules to thwart fraud, and seamless integration with shipping carriers. Additionally, access to detailed returns data allows businesses to make informed decisions to further minimize returns and boost sales success.
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Automated workflows
Self-service returns center
Real-time email notifications
Centralized management platform
Customizable return solutions
Branded returns portal
  • Free Plan Available
8.2
1 Reviews

Easy Whatsapp Button With Order Data Tracking Show more

Easy WhatsApp Button is a seamless integration tool designed to enhance customer interaction and streamline inquiries by providing direct access to WhatsApp from your store. With just a single click, customers are instantly redirected to WhatsApp, enabling quick and efficient communication. The app offers unique data analytics, allowing you to monitor the number of user clicks on the button and track the order amount generated through these interactions. Setting up the app is remarkably easy and can be completed within one minute, making it accessible even for those with limited technical expertise. Additionally, the app displays the WhatsApp button prominently in your store, encouraging customer engagement. Automatic tracking features are built in to count button clicks and monitor subsequent order data, providing valuable insights into customer behavior and the app's impact on sales.
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Click tracking
Easy setup
Whatsapp integration
Order data

Your destination is our goal Show more

Airpak Express is a seamless solution for all your shipping documentation needs, integrating fully with the Airpak Express online system. This user-friendly app is easy to install and configure, ensuring that you can efficiently create high-quality and accurate shipping documents. Whether your packages are destined for local or international locations, Airpak Express ensures that the necessary documentation is generated swiftly and correctly. It acts as a one-stop platform where you can manage various types of shipment documentation effortlessly. Additionally, the app provides your customers with a self-service feature, allowing them to access up-to-the-minute status updates on their orders. This functionality not only enhances the shipping process but also improves customer satisfaction with real-time information.
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Customer self-service
1-stop platform
High-quality documentation
Quick shipment documentation
Real-time order status
  • $1549-$949 / Month
  • 14 Days Free Trial

Automate customer communication with AI-powered chat across multiple channels.

  • $9 / Month
  • Free Plan Available
8.2
4 Reviews

30+ apps: Chat, Popup, FAQ, Reviews, Lucky Wheel, Message Bar. Show more

Smartarget is a comprehensive suite of over 30 apps designed to enhance sales and customer engagement for businesses. It features an array of chat apps that facilitate seamless customer support through popular platforms like WhatsApp, Facebook Messenger, Telegram, and iMessage, as well as a Click to Call function. For those looking to capture leads and boost interaction, the app suite includes various popup tools such as newsletter forms, exit intent popups, and countdown popups. Additionally, Smartarget offers apps that elevate your digital marketing efforts, including social media follow icons, a Lucky Wheel for discounts, FAQ displays, customer reviews widgets, and storytelling features for Instagram and TikTok. By strategically leveraging these tools, businesses can significantly improve their online presence and customer experience. Whether you aim to increase customer trust with reviews, reduce inquiries with FAQs, or engage users with interactive elements, Smartarget provides the tools necessary to drive success.
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Popup forms
Customer reviews
Exit intent popup
Customer support chat
Click to call
Countdown popup

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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