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Showing 160 to 180 of 1554 Apps

eCommerce Protection with a Cause! Show more

Protect for Shipments & Causes is an innovative app designed to safeguard both your shop and its customers, offering comprehensive protection schemes including shipping, product, and price assurances, with plans for additional features. The app is invaluable in enhancing order values without adversely affecting conversion rates, and it simplifies your operations by managing all customer service claims on your behalf. Uniquely, Protect allows you to earn money through coverage of claims and reorders—ensuring you never have to pay for these services. Additionally, the app offers a socially-responsible angle by allowing you to support your favorite causes or environmental initiatives, expanding your marketing reach through Protect's community initiatives. Customers benefit from the peace of mind provided by a range of configurable protections, while you gain peace of mind knowing that any excess claim costs are covered by Protect. By integrating Protect into your operations, you save time and resources, while simultaneously contributing to meaningful causes.
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Shipment protection
Product assurance
Price security
Cause support

OTP Order Verification for COD, Abandoned Cart Recovery & more Show more

Msgly ‑ Global SMS Notifier is a versatile app designed to enhance customer communication through automated SMS notifications for key order-related events. By sending customizable SMS messages, it effectively increases the chance of recovering abandoned checkouts. The app covers the entire customer journey by sending notifications for abandoned carts, order verification via OTP/SMS, order confirmations, cancellations, and refunds. It also provides comprehensive tracking data, allowing businesses to monitor customer interactions, such as link clicks within SMS and completed checkouts. With Msgly, businesses can easily manage and review all sent messages, ensuring consistent and timely communication with customers. This app simplifies order management and improves engagement, ultimately driving sales and enhancing customer satisfaction.
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Abandoned cart recovery
Automated sms notifications
Order verification otp
Customizable sms texts
Order confirmation updates
Order cancellation notifications
  • Free Plan Available
  • 7 Days Free Trial
(4.2/5)
38 Reviews

Create a professional FAQ page and show it on product page Show more

Yanet: FAQ Page, Product FAQs is a professional app designed to help merchants effortlessly create an appealing FAQ page without any coding knowledge. In minutes, users can build a responsive FAQ section using a wealth of clever themes, with the flexibility to display FAQs directly on product pages to enhance customer support and potentially boost sales conversions. The app offers a rich text editor for crafting detailed answers and organizing them into categories while also providing customizable FAQ page URLs. With native store language translation and multi-language support, merchants can cater to a global audience, enhancing accessibility. The app includes advanced features like Google SEO snippets, ensuring your FAQs contribute positively to search rankings. Users can enjoy live template previews, import/export FAQs seamlessly, and apply custom CSS to ensure their FAQ pages are as attractive as they are functional. With unlimited FAQs and categories, Yanet empowers merchants to comprehensively address customer inquiries, improving overall customer experience.
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Multi-language support
Custom css
Import and export
Product page faqs
Unlimited faqs
Professional templates

"Multilingual AI chatbot for store FAQs, product recommendations, and checkout support."

Fournit un service de réparation des vêtements et déco Show more

Tilli - Repair & Alteration is an innovative app designed to streamline the appointment booking process for your clients with top-tier French tailoring artisans. It ensures that garments and household linens endure longer through professional care and alterations. Clients have the flexibility to meet with artisans at home, in-store, or by sending their items via courier. For brands, Tilli offers significant advantages, including reducing return rates, enhancing customer relationships, and boosting conversion rates. It also aids in preparing businesses to meet the AGEC law requirements concerning product reparability. Seamlessly integrating into e-commerce platforms with just a few clicks, Tilli provides a comprehensive network of artisans across France, making it an invaluable aftercare service. This app offers an efficient solution to minimize customer returns and emphasizes the post-purchase durability of products.
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Improve conversion
Easy integration
Reduce returns
Compliance support
Appointment booking
Home or store service

Efficient package- and label-free returns at 3000+ locations. Show more

Inmar Package Free Returns is a pioneering app that offers a seamless and eco-friendly solution for returning online purchases, regardless of where they were bought. By partnering with retailers nationwide, it provides consumers with the convenience of package-free and label-free returns at various U.S. locations. This innovative service helps reduce transportation and packaging costs for retailers, enhancing their sustainability efforts and improving their profit margins. Additionally, the app boosts customer loyalty by facilitating quicker refunds, encouraging repeat purchases. Retailers can become operational in as little as one week and have the option to integrate with Inmar's processing services to further optimize value recovery. Ultimately, the app not only transforms the return process for shoppers but also helps merchants enhance their customer service and operational efficiency.
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Package-free returns
Label-free returns
3000+ locations
Reduce costs
Boost loyalty
Faster credits
  • $6-$170 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
3 Reviews

AI shopping assistant offering personalized product recommendations via natural conversation.

Personalized recommendations
Drag-and-drop setup
Image-based search
Smart ai search
Semantic understanding
Keyword recommendation
  • $39-$349 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
4 Reviews

"AI chatbot boosting sales with seamless Shopify integration and smart responses." Show more

ShopBot: AI Chat Assistant is a powerful chatbot designed specifically to transform casual visitors into loyal customers by enhancing their shopping experience. This AI-driven solution integrates effortlessly with Shopify, learning your store’s products and policies to deliver precise and engaging customer support. With features like instant AI responses, it can efficiently handle order tracking and customer queries in over 80 languages. The app offers quick setup and automatic learning capabilities, ensuring that the chatbot evolves with your business needs, while the customizable chat widget allows for personalized customer interactions. By simplifying the complexities of online selling, ShopBot frees up your time, enabling you to focus on growing your business. Whether you're a small startup or an established e-commerce platform, ShopBot tailors its responses to match your brand, providing a seamless and reliable shopping experience for your customers.
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Quick setup
Multilingual support
Order tracking
Seamless shopify integration
Customizable chat widget
Instant ai responses
  • $3.99-$14.99 / Month
  • Free Plan Available
  • 30 Days Free Trial
6.6
28 Reviews

Upsell frequently bought together bundles to boost your AOV Show more

Ark - Post Purchase Upsell is a versatile app designed to significantly enhance your store's revenue by implementing strategic upsell opportunities. This dynamic app allows you to create one-click upsells, post-purchase upsells, and discounted upsell offers directly on your checkout and thank you pages. With Ark's conversion-focused post-purchase upsell funnels, you can effectively boost your conversion rates (CVR) and encourage customers to make additional purchases. The app also offers features like recharging your one-page checkout and thank you pages, nurturing customer relationships by collecting birthdays, and offering bundle-style cross-sells. Utilize the drag-and-drop editor to easily craft and manage your upsell strategies, while options like one-click upsells and cross-sells help maximize average order value (AOV). Ark aids in expanding your sales potential by encouraging customers to rebuy and resell, allowing you to increase your margins and set new sales records.
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Post-purchase upsells
Discounted upsells
One-click upsells
Drag & drop editor
Post-purchase surveys
Birthday collection
  • $5 / Month
  • Free Plan Available
8.2
2 Reviews

Add Chat Buttons like WhatsApp, Messenger, Viber & many more Show more

QChat: WhatsApp & Chat Buttons is a versatile app designed to streamline customer communication by integrating multiple live chat channels. It allows businesses to offer their customers the convenience of contacting them via their preferred messaging platforms, including WhatsApp, Facebook Messenger, Viber, WeChat, Telegram, Instagram, SMS, Twitter, Skype, and Line, among others. The app provides customizable Social Chat Buttons that can be shown or hidden on desktop, mobile, or both, tailoring the experience to different devices. QChat ensures that businesses stay accessible and responsive by centralizing various communication channels, enhancing customer interaction. This functionality not only improves customer satisfaction but also fosters stronger customer relationships. With QChat, businesses can effortlessly manage and coordinate their customer service efforts across a wide range of chat platforms.
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Add chat buttons
Multiple chat apps
Device specific display
  • $3.84-$98.99 / Month
  • Free Plan Available
7.7
39 Reviews

Improve product descriptions w/ easy-to-customize product FAQs Show more

POWR: FAQ & Help Center is a dynamic app designed to enhance customer support and boost sales by enabling businesses to create customized, SEO-optimized FAQs effortlessly. This tool allows you to address common customer queries—such as shipping details and return policies—directly on your product pages, resulting in swifter sales cycles and a decrease in support ticket volume. With no coding experience required, you can tailor the design to align with your brand's style. The app further enriches user experience by allowing the addition of links, images, and videos to your FAQs, coupled with mouse-over effects for interactive engagement. Its SEO-friendly nature helps improve your site's organic search traffic, while space-saving features like half-width sections keep your pages tidy. An embedded search bar ensures customers can find the information they need swiftly, making POWR an indispensable tool for an elevated customer service experience.
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Mouse-over effects
Search bar
Customizable faqs
Seo-optimized
Media support
Half-width sections

Boost agents' productivity by providing the orders' details Show more

Onepilot is a versatile Shopify application designed to streamline customer care outsourcing with simplicity and flexibility. It ensures a 100% human-driven, instant, and round-the-clock response to customer inquiries. By integrating Onepilot with Shopify, customer service agents gain direct access to order information and statuses via the Ticket Center, enhancing their ability to efficiently manage and resolve tickets. This application centralizes ticketing by allowing the resolution of tickets from all tools in one place. Additionally, Onepilot consolidates back-office, payment, and supplementary tools, providing a comprehensive resource hub for agents. To further empower agents, Onepilot offers access to knowledge bases and training courses, equipping them with the knowledge needed to provide exceptional customer support.
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24/7 support
Order details retrieval
Ticket processing integration
Unified ticket center
Access knowledge bases
  • $49-$149 / Month
  • Free Plan Available
  • New

Voice assistant for seamless shopping on Shopify with personal touch.

  • $1.99-$4.99 / Month
  • Free Plan Available
7.9
149 Reviews

Quickly respond product related queries for your online store. Show more

The SMPS Product Question & Answer app by Simprosys is an essential tool for online store owners to efficiently handle product-related inquiries. It provides a user-friendly interface for monitoring and managing questions, allowing you to respond either publicly or privately. The app features customizable Q&A widgets that easily integrate with your store theme, enhancing customer engagement and satisfaction. It also supports the creation and maintenance of a comprehensive FAQ page, contributing to improved organic search performance. Benefit from a streamlined dashboard that offers a complete overview of all your inquiries, ensuring you never miss a question. Additionally, the app facilitates email notifications for prompt responses and integrates seamlessly with mailing lists on platforms like MailChimp and Klaviyo. Capitalize on user-generated content to boost your search rankings and enhance your store's visibility.
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Mailchimp integration
Email notifications
Klaviyo integration
Simplified dashboard
Faq page creation
Customizable q&a widgets

"Enable direct product inquiries via WhatsApp, enhancing customer support."

  • $9-$79 / Month
  • Free Plan Available
8.2
1 Reviews

Know about shipping issues before customers do Show more

ShipAware is an innovative app designed to alert businesses to potential shipping issues before they escalate into customer complaints or refund requests. By receiving timely alerts for late shipments, unscanned packages, or late fulfillments, including those involving dropship or 3PL orders, businesses can proactively address shipping delays. The app helps reduce support tickets by automatically notifying customers about their order status, helping to manage expectations and improve satisfaction. ShipAware provides a comprehensive dashboard that allows businesses to view and filter all their shipments in one place, streamlining logistics management. Users can also set estimated delivery times and receive alerts when these times are exceeded, allowing for quick responses to any delays. With support for all US carriers, and the ability to connect easily to shipping software or shopping carts, ShipAware offers seamless integration into existing operations. Recommended actions based on tracking data help businesses mitigate potential issues, further enhancing shipping efficiency and customer experience.
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Multi-carrier support
Late shipment alerts
Auto customer emails
Shipment status dashboard
Set delivery estimates
  • $25-$99 / Month
  • Free Plan Available
  • 7 Days Free Trial
7
2 Reviews

Get faster customer insights and attribution Show more

Scope - Simpler Surveys is a powerful tool designed to help you effortlessly gather feedback from your customers through intuitive surveys. With its easy-to-use interface, creating and displaying surveys on Thank You and Order Status pages is a breeze, thanks to seamless integration with the Checkout Extension app. As responses pour in, you can review them in real-time and apply custom filters for deeper insights into customer behavior and preferences. The app features a visual question builder with a zero-code, drag-and-drop functionality, making survey creation accessible for everyone. Additionally, Scope supports one-touch integrations with platforms like Slack, with more integrations on the way to enhance your workflow. Whether you're looking to improve customer satisfaction or refine your operations, Scope equips you with the insights you need through unlimited feedback collection.
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Visual question builder
Live responses
1-touch integrations
  • $9.99-$99.99 / Month
  • Free Plan Available

AI chatbot enabling live negotiation for custom deals on product pages. Show more

Bargenix AI is a groundbreaking chatbot designed to bring interactive negotiations to online shopping. Shoppers can engage directly on product pages to negotiate custom deals, enhancing the overall shopping experience. For merchants, Bargenix offers complete control over discount parameters and bargaining strategies, without the need for any coding skills. They can set minimum prices, control discount limits, and easily enable or disable the bargaining feature for specific products. Additionally, the platform provides a robust analytics dashboard to track negotiation activities and outcomes, allowing businesses to analyze engagement effectively. Merchants can also customize the look and initial interaction of the chatbot to align with their brand aesthetics, ensuring a seamless integration into their e-commerce platform.
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Ai-powered chatbot
Chatbot customization
Live deal negotiation
Custom deal settings
Negotiation analytics
Product-specific control

Premium live chat service via AI chatbots & smart workbench Show more

Instadesk-Live Chat & AI Chatbot is a comprehensive Shopify customer service app designed for global e-commerce businesses. It offers a multimedia, end-to-end solution that integrates seamlessly with the Shopify platform, enhancing customer interactions and expediting case resolutions. The app features AI-driven chatbots that provide 24/7/365 service, ensuring efficient handling of inquiries, even during peak sales periods. Instadesk supports omni-channel communication, including platforms like Phone, SMS, Meta, Instagram, WhatsApp, Line, and Email, catering to diverse customer preferences. Its AI automation capabilities handle complex business sessions and FAQs, while recommending messages and actions tailored to user preferences. With multilingual support, Instadesk bridges language gaps to serve a worldwide audience and employs data analytics for insights that optimize services and boost sales.
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Multilingual support
Customization options
Omni-channel support
Data analytics
Ai-driven automation
  • Free Plan Available
8.2
2 Reviews

Lucid Bot: Automated Order Processing & Updates Show more

Lucid Bot is a dynamic app designed specifically for Shopify stores to elevate their customer communication by leveraging the power of WhatsApp. With seamless integration into existing Shopify systems, the app enables stores to send official WhatsApp messages, ensuring that customers are consistently informed about their order status. This not only enhances customer satisfaction by keeping them in the loop but also boosts communication efficiency for the store. The app allows easy transmission of order details to Lucid Bot, which can then update customers with precise, automated messages. It includes a flow feature that lets stores confirm order receipt and update status directly through WhatsApp. Additionally, Lucid Bot provides a user-friendly dashboard to verify message delivery and resend updates if necessary, ensuring smooth and reliable communication at all times. Overall, Lucid Bot is an essential tool for Shopify stores aiming to provide exceptional customer experiences through timely and effective communication.
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Whatsapp integration
Automated order processing
Order status updates
Dashboard verification

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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