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Showing 160 to 180 of 1481 Apps
  • $19.9-$199 / Month
  • 7 Days Free Trial
8.2
27 Reviews

AI-Powered Email Support for E-commerce Success Show more

Lux ‑ Customer Support AI is an innovative app designed to streamline your store's customer service operations effortlessly. By using advanced AI, Lux generates accurate responses to customer inquiries even while you’re asleep, ensuring your customers are never left waiting. The app automatically categorizes and prioritizes tickets based on importance, allowing you to focus on high-priority issues first. Customization is at your fingertips, giving you the flexibility to tailor responses according to your unique shipping policies, refund policies, product specifics, and promotional offers. This personalized approach not only reduces your workload and employee costs but also significantly cuts down on response times, enhancing customer satisfaction and loyalty. With Lux, managing customer support becomes as simple as reviewing and sending pre-crafted replies when you start your day. Embrace a new level of efficiency in customer service with Lux ‑ Customer Support AI.
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Customizable settings
Automated replies
Priority sorting
Reduced workload
Auto-categorization
Fast response time
  • $19-$79 / Month
  • 15 Days Free Trial
9.1
68 Reviews

Simplifies your Order Returns, for you and your Customers! Show more

Order Returns | easyReturns is a powerful app designed to enhance Shopify's native return capabilities, making the return process seamless for your business. The app features a customizable returns portal, accessible through your shop domain, allowing you to maintain a consistent brand identity while providing detailed return information to customers. With automation options, the app simplifies return requests by generating return labels and slips, particularly beneficial for merchants in Germany, Austria, and Switzerland. It supports various workflows such as exchanges, vouchers, or refunds, giving you flexibility in handling returns. You can also produce return labels from top carriers like DHL, GLS, and DPD, tailored to specific rules like the value of goods. Furthermore, the app allows you to store personalized return reasons and refund methods, ensuring a customer-friendly experience.
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Automated return labels
Workflow customization
Custom returns portal
Return label creation
Own return reasons
  • Free Plan Available
  • 3 Days Free Trial
9.1
15 Reviews

Support customers with Facebook messenger Chat and boost sale Show more

Facebook Messenger Chat is a dynamic app designed to enhance communication between businesses and their customers directly on their store platforms. By integrating seamlessly with Facebook Messenger, it allows store owners to interact with visitors, address inquiries, and send personalized support or promotional coupons, which can significantly boost sales and customer satisfaction. One of the standout features of this app is its ability to maintain communication with potential customers, even if they leave the website without completing a purchase. This capability increases the likelihood of converting leads into sales through follow-up interactions. The app is user-friendly, requiring only a simple setup by linking a Facebook page, making it an incredibly effective tool for providing quick and efficient customer support. Fast responses lead to happy customers, and happy customers lead to more sales. With Facebook Messenger Chat, businesses are equipped to resolve customer doubts in seconds, enhancing overall customer experience and potential revenue.
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Easy setup
Direct customer chat
Provide support/coupons
Lead conversion

Automate Support requests and Marketing Campaigns via WhatsApp Show more

Hoola: AI Support & Marketing is a dynamic application designed to revolutionize the way businesses handle customer support and marketing strategies. By leveraging cutting-edge artificial intelligence, Hoola offers intelligent customer interaction capabilities that streamline communication and enhance user satisfaction. The app provides automated support responses, predictive insights, and personalized marketing strategies, allowing companies to engage more effectively with their audiences. With intuitive analytics and data-driven decision-making tools, Hoola empowers businesses to optimize their outreach and align marketing efforts with customer needs seamlessly. Suitable for companies of all sizes, this versatile app not only saves time and resources but also boosts overall productivity and growth by integrating seamlessly into existing workflows. Experience a new era of customer engagement with Hoola, where AI-driven support meets innovative marketing solutions.
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Whatsapp integration
Marketing campaigns
Ai assistance
Customer communication
Automated support
  • $39-$349 / Month
  • 14 Days Free Trial
9.1
7 Reviews

"Automated multilingual phone support for Shopify, enhancing customer service efficiency." Show more

CallFlows ‑ AI Phone Agent seamlessly integrates with your Shopify store, providing fully-automated phone support to enhance customer service. This AI-driven agent greets callers in their preferred language, offering real-time assistance by accessing live order and inventory data. It efficiently handles inquiries related to shipping or refunds and escalates complex issues to human staff as needed. Capable of managing multiple calls simultaneously, CallFlows logs detailed transcripts in the admin panel, ensuring you are informed while optimizing your time and resources. By delivering instant customer support, it allows you to save on payroll costs. Moreover, CallFlows adheres to GDPR, AI Act, and CCPA regulations, ensuring that all voice data practices prioritize compliance and privacy. This app is a powerful solution to elevate your e-commerce phone support experience.
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Multilingual responses
Live data integration
Automated phone support
Handles concurrent calls
Call transcript logging
Smart call routing

Resell Damaged, Used, & Open Box Returns. We Make It Simple. Show more

DRIP: Returns For Sale Widget is an efficient solution for businesses dealing with open box returns, samples, demos, used items, and drop shipped returns. This app allows you to seamlessly integrate a sales widget into your website, customized to align with your brand's aesthetics and voice. It offers a simple, fast, and cost-effective alternative to third-party resale platforms, enabling you to maintain direct relationships with your customers and sell products in any condition on your own site. DRIP is versatile and trusted by a diverse range of industries including automotive, pet, furniture, shoe, kitchen, clothing, sporting goods, and electronic stores. Posting items through DRIP takes less than a minute and connects directly to your product catalog. You can maximize sale prices by enabling daily pricing adjustments, and once an item is sold, it’s automatically deleted from both your site’s frontend and backend. Additionally, the app offers extensive support through various communication channels, ensuring a user-friendly experience.
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Customizable branding
Dynamic pricing
Integrated widget
Fast posting
Automated removal

AI-driven shopping assistant boosting sales with real-time, personalized support.

  • $7.99-$12.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
1 Reviews

Integrate feedback button, hear customers, rapid load. Show more

Rex Feedback is a powerful tool designed for e-commerce websites, simplifying the process for customers to provide invaluable feedback. By using this app, merchants can gain deep insights into customer concerns and preferences, enabling them to improve the shopping experience significantly. The app includes customizable buttons and dialogs tailored for both desktop and mobile platforms, ensuring a seamless feedback collection process. With features like detailed client profiles and easy file export options, businesses can analyze data effectively. Email notifications keep merchants informed about customer feedback promptly, allowing swift responses. Additionally, optimized files ensure quick downloads without compromising site performance, making Rex Feedback an essential component for staying ahead in the competitive e-commerce landscape.
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Email notifications
Customizable button
Client profiles
File export
Optimized files
  • Free Plan Available
  • 30 Days Free Trial
8.2
12 Reviews

AI sales and support enhancing customer engagement and streamlining shopping experience. Show more

AiLead: AI Sales & ChatBot is a sophisticated AI-driven solution tailored for online merchants, aimed at boosting sales performance and enhancing customer support. This app facilitates seamless real-time conversations with website visitors, providing immediate answers to queries related to store operations and guiding customers throughout their shopping journey. Designed to work with both international and local e-commerce platforms, AiLead effectively boosts customer engagement and simplifies the purchasing process. Key features include a 24/7 AI chatbot that responds to inquiries about products, shipping, and payments, and an AI sales assistant that suggests products and encourages purchase completion. The app supports multiple languages, allowing it to communicate with customers in their preferred language. Enhancements such as Automated Marketing and Growth Insights are on the horizon, with plans to offer personalized marketing offers and track user interactions to refine conversion strategies.
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Multi-language support
Automated marketing
Ai sales assistant
Growth insights
24/7 ai chatbot
  • Free Plan Available
8.2
3 Reviews

Insurance and claims management platform Show more

NTI Delivery Insurance is a comprehensive solution designed to offer peace of mind for e-Commerce businesses and their customers by providing reliable shipping and delivery insurance. Powered by NTI, Australia's leading expert in shipping and logistics insurance, this app secures transactions by covering theft, damage, and loss during shipping. Easily integrated into your online store, it enhances customer satisfaction and protects your business reputation by efficiently managing potential claims. The user-friendly platform offers real-time data and transparency, keeping both you and your customers informed about the status and resolution of claims. By opting for NTI Delivery Insurance, you can focus more on your business operations while trusting that claims are handled expertly from start to finish. This ensures that every transaction is safeguarded by Australia's trusted insurance specialists.
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Theft protection
Claims management
Damage coverage
Loss coverage
Transaction integration
  • $29-$49 / Month
  • Free Plan Available
  • 30 Days Free Trial
8.2
8 Reviews

Unlock an exceptional returns experience Show more

The eCommerce Returns Management app simplifies the return process for both customers and businesses. By logging into a white-label return portal that mirrors your Shopify site, customers can effortlessly select replacement items or opt for store credit refunds. They have the flexibility to choose between home pickup or dropping off their returns at nearby courier offices. Businesses benefit from automatic return notifications and access to detailed analytics via the ReturnKey dashboard. The app also features automatic exchange order creation, ensuring that customers receive their desired size and color. Integrated shipping services streamline the return logistics, while customizable return logic enhances efficiency based on your specific policies. With advanced analytics, gain deeper insights into customer preferences and behaviors, ultimately boosting satisfaction and operational efficiency.
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Advanced analytics
Analytics dashboard
Automatic notifications
Integrated shipping
White-label portal
Store credit refunds
  • $49 / Month
  • Free Plan Available
9.1
1 Reviews

AI-powered sales and support chatbot for personalized customer interactions.

  • $8.99-$24.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
255 Reviews

Support on whatsapp chat & recover abandoned carts with Chatix Show more

Ctx: WhatsApp Marketing + Chat is a versatile tool designed to enhance customer interactions and streamline business processes via WhatsApp. This app features a comprehensive widget offering functionalities such as support chat, FAQs, order tracking, and contact options, making it an all-in-one customer communication hub. It facilitates both manual and automated messaging for various scenarios, including abandoned checkout recovery, order confirmations, COD verification, and review requests, thus boosting engagement and sales. With the capability to leverage WhatsApp Business API, users can execute targeted marketing campaigns through pre-designed templates or custom messages, as well as send out broadcast messages. A shared inbox ensures that support teams can efficiently handle and respond to customer inquiries. Moreover, a mobile app component allows for managing abandoned cart recovery and other key functions on the go, while a Chrome extension supports these tasks seamlessly through Web WhatsApp. This comprehensive approach to WhatsApp marketing and customer support helps businesses maintain strong relations and improve customer satisfaction.
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Abandoned cart recovery
Order tracking
Whatsapp chat widget
Cod verification
Shared inbox
Automated messages

Conversational AI assistant trained on your catalog Show more

Kart AI is a revolutionary app designed to integrate advanced AI shopping assistant technology into your online store with just one click. Inspired by Amazon's Rufus, Kart AI offers a seamless shopping experience by mimicking the dynamic engagement of a live human sales agent. By analyzing your store’s historical data and tracking user browsing behavior, Kart AI provides personalized product recommendations, creating a unique and interactive shopping journey for each customer. This innovative tool enhances customer interaction with your catalog, ensuring they find exactly what they need while boosting your sales efficiency. With easy integration and finely-tuned AI models, Kart AI not only improves domain understanding but also elevates the overall shopping experience, making it an indispensable asset for modern online retailers. Whether you're a small business or a large enterprise, Kart AI empowers your store with cutting-edge AI capabilities for superior customer engagement.
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One-click integration
Personalized product recommendations
Conversational ai assistant
Dynamic user interaction
Enhanced domain knowledge
  • $20-$670 / Month
  • Free Plan Available

Your same day delivery solution partner. Show more

GoPeople is a seamless delivery app designed to enhance your customer's shopping experience by offering same-day delivery from your online store, complete with live tracking capabilities. With services like GoSAMEDAY, GoVIP, and GoSHIFT, the app ensures reliable last-mile solutions that cater to different business needs. It simplifies your logistics by enabling you to sync Shopify orders and customize delivery criteria, making order management more efficient. The app also offers competitive return delivery pricing, determined by factors like distance, package size, and urgency. GoPeople is dedicated to optimizing the delivery process, ensuring your customers receive their orders quickly and efficiently. Perfect for businesses seeking to boost customer satisfaction and streamline last-mile delivery operations.
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Multiple service options
Live tracking
Same-day delivery
Delivery price calculations
Shopify order sync
  • $4.99-$9.99 / Month
  • Free Plan Available
  • 15 Days Free Trial
  • New

Automate WhatsApp customer communication for Shopify with Amojo CRM.

  • $9.99-$79 / Month
  • Free Plan Available
  • 5 Days Free Trial
9.1
7 Reviews

Chatbot for E-commerce, WhatsApp and Customer Support Show more

Taggo AI Chatbot is an innovative AI-powered solution designed to seamlessly engage with your website visitors at the optimal moment. This intelligent chatbot not only answers customer inquiries but also handles objections, recommends products, and drives increased conversion rates. By unifying all your support channels into a single, efficient inbox, Taggo AI offers seamless integration with Shopify and other apps, ensuring a smooth and comprehensive customer support experience. The chatbot is self-training and adapts to your brand's unique voice, offering support in multiple languages and delivering personalized product recommendations to enhance cross-selling opportunities. Easy to deploy, Taggo AI can quickly be set up and trained using your existing website content, offering proactive engagement that can drive sales through various channels like WhatsApp, Messenger, Instagram, and Telegram. Designed with both your team and customers in mind, Taggo AI manages support with cutting-edge AI technology, ensuring satisfaction and efficiency across the board.
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App integrations
Multi-language support
Smart recommendations
Proactive engagement
Shopify data integration
Quick deployment

Easy way to add Zalo Chat to your store without any coding. Show more

RT: Zalo Live Chat is an intuitive communication tool designed to seamlessly integrate a popular messaging platform into your website. This app enables visitors to instantly send inquiries, fostering direct engagement and enhancing customer interaction. By embedding Zalo Live Chat, businesses can maintain constant contact with their audience, addressing queries from any device and location. Users are promptly notified of new messages directly on the web page, ensuring a smooth and uninterrupted chatting experience. Moreover, conversations can continue even after customers leave the website, allowing for ongoing engagement. The app also provides an interactive message history that both businesses and customers can review, promoting transparency and convenience. With RT: Zalo Live Chat, messaging your friends or connecting with clients becomes swift and efficient.
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Use in shopify
Effortless communication
Embed popular messenger
Receive notifications
Review message history
  • $0.49 / Month
  • Free Plan Available
  • 3 Days Free Trial
8.2
3 Reviews

Show more

KILATECH WhatsApp Button is a versatile tool designed to enhance user engagement on your online store by integrating a floating WhatsApp button with customizable positioning options. This app enables direct communication, offering an inline chatbox that allows users to start conversations seamlessly. It includes a smart notification popup, leveraging built-in intelligence to draw user attention effectively. To provide valuable insights into these interactions, the app supports both Google Analytics and Meta Pixel tracking. Designed with a global audience in mind, it offers multi-language support, ensuring accessibility and convenience for diverse users. The app allows you to fully customize the avatar, WhatsApp icon, and color scheme, ensuring effortless integration with your store's design. Whether you're looking to improve customer interaction or gather insightful data, KILATECH WhatsApp Button is a comprehensive solution that aligns with your aesthetic and functional needs.
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Customizable design
Multi-language support
Google analytics integration
Floating whatsapp button
Inline chatbox
Intelligent popup notification
  • $199-$699 / Month
  • 14 Days Free Trial
8
49 Reviews

Build AI-driven WhatsApp journeys. Market & convert on chat! Show more

LimeChat: WhatsApp Support+AI is a powerful tool that large brands trust to enhance customer retention and engagement through WhatsApp. This innovative app shifts repeat revenue streams from conventional Meta ads to the efficiency of WhatsApp by utilizing features like broadcasts, customer journeys, and abandoned checkout messaging. With its GPT-powered chatbots, LimeChat optimizes customer support, allowing businesses to scale operations without the need for additional staff. The app stands out due to its spam-free marketing approach and compliance with major standards such as GDPR, SOC2, and ISO27001, ensuring data security and privacy. LimeChat also provides hands-on support with dedicated WhatsApp experts and boasts comprehensive CRM integration for seamless communication across multiple platforms. Through AI-powered analytics, businesses gain insightful metrics on Return on Advertising Spend (RoAS), conversions, Customer Satisfaction (CSAT), and Net Promoter Score (NPS).
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Customer journeys
Abandoned cart messages
Ai-driven whatsapp commerce
Gpt chatbots
Spam-free marketing
Whatsapp selling

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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