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Showing 160 to 180 of 1829 Apps
  • $39-$99 / Month
  • Free Plan Available
  • 5 Days Free Trial

Create unlimited surveys and get your visitors' feedbacks. Show more

Survey Honey for Shopify is a user-friendly app designed to simplify and enhance data collection for merchants. Whether you're seeking insights, leads, or conducting market research, this app offers a streamlined survey process with easy setup and seamless embed integration. Featuring over 20 types of survey questions—including Star Rating, Ranking, Matrix, and NPS—the app supports unlimited surveys, questions, and answers, allowing for comprehensive data gathering. You can choose between single-page and multi-page surveys, and even integrate payment processing for paid surveys. Designed with a mobile-friendly, responsive interface, Survey Honey ensures a smooth user experience, even accommodating anonymous surveys in compliance with GDPR. With advanced features like conditional results, logic jumps, email notifications, and analytical charts, Survey Honey is a robust tool for turning data into actionable insights.
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The simple, easy-to-use, affordable ecommerce helpdesk Show more

Fullcourt is a powerful ecommerce helpdesk designed to streamline customer support for Shopify stores by consolidating all support channels into a single interface. It integrates email, Instagram, and Facebook messages into one unified inbox, enabling your team to respond to customer inquiries faster and with greater organization. Fullcourt allows users to efficiently manage orders by editing, refunding, and duplicating them directly within the app, significantly reducing time spent and minimizing errors. It provides comprehensive access to order details and past conversation history, ensuring your team can handle customer issues with complete context. To enhance workflow management, Fullcourt facilitates the assignment of tickets, addition of internal notes, and usage of tags to keep everything organized. Additionally, its robust search features allow team members to quickly find messages, orders, and conversations, ensuring accurate and timely responses to customer needs.
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AI automation for customer service platforms Show more

Thankful is an innovative customer service solution designed to empower brands with tools that enhance efficiency, quality, and revenue. By providing full control over its comprehensive suite of technologies, Thankful enables businesses to effectively scale their services, ensuring increased customer satisfaction and retention. This platform not only helps in driving revenue but also significantly reduces customer churn, wait times, and agent fatigue. Thankful integrates advanced AI capabilities to automate and resolve customer inquiries swiftly, enhancing the overall service experience. Its AI Agent offers seamless automation within helpdesks, while Agent Assist boosts human agent efficiency with AI-driven insights. Additionally, Thankful leverages Generative AI, including ChatGPT, to deliver personalized and empathetic responses, ensuring every customer interaction is meaningful and engaging.
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  • $20-$670 / Month
  • Free Plan Available

Your same day delivery solution partner. Show more

GoPeople is a seamless delivery app designed to enhance your customer's shopping experience by offering same-day delivery from your online store, complete with live tracking capabilities. With services like GoSAMEDAY, GoVIP, and GoSHIFT, the app ensures reliable last-mile solutions that cater to different business needs. It simplifies your logistics by enabling you to sync Shopify orders and customize delivery criteria, making order management more efficient. The app also offers competitive return delivery pricing, determined by factors like distance, package size, and urgency. GoPeople is dedicated to optimizing the delivery process, ensuring your customers receive their orders quickly and efficiently. Perfect for businesses seeking to boost customer satisfaction and streamline last-mile delivery operations.
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  • Free Plan Available
8.2
1 Reviews

Spot risky customers, reduce returns, and protect margins in Pakistan.

"Streamline refund risk management with ReturnGuard AI for Shopify merchants."

Enhance AI visibility & accuracy, audit, fix, and interact effortlessly.

  • $120 / Month
  • Free Plan Available
7.7
28 Reviews

People-centered customer service platform for eCommerce brands Show more

Gladly is a revolutionary customer service platform that prioritizes people over tickets, offering a holistic view of the customer journey. Tailored for commerce brands, it seamlessly connects customers to the right agents by leveraging a comprehensive, lifelong conversational stream that includes voice, email, SMS, chat, social messaging, and self-service. This unified approach eliminates the inefficiencies of channel switching and ensures full conversation histories are always available. By threading all communication channels into a single, time-organized stream, Gladly transforms agents into brand heroes capable of delivering exceptional, personalized service. This platform not only reduces costs and complexity with its all-in-one solution but also enhances customer experiences by matching them with agents based on real-time data and skills. It’s no wonder that some of the world's most cherished brands rely on Gladly to elevate their customer service experience.
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Prevent fraud with AI-driven return and claims management for Shopify. Show more

Appriss Returns & Claims is an advanced application designed to enhance fraud and abuse prevention for Shopify merchants. Leveraging real-time, behavior-based AI technology from Appriss Retail, it efficiently manages returns and claims for both online and in-store purchases. The app provides real-time recommendations to approve, warn, or deny returns, ensuring a swift response to potential fraud while protecting merchant profits. By validating claims and appeasements, it helps safeguard against fraudulent activities and abuse. Additionally, Appriss Returns & Claims ensures a seamless return experience for genuine customers, maintaining both customer satisfaction and trust. This unified commerce solution is ideal for merchants seeking to bolster their fraud prevention measures while maintaining excellent customer service standards.
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  • $19.9-$59.9 / Month
  • Free Plan Available
8
3 Reviews

Based on GPT, our chatbot assists customers in purchasing Show more

Selli ‑ AI Shop Assistant revolutionizes your Shopify store with its powerful AI-driven chatbot, designed specifically to enhance customer interactions. Leveraging the capabilities of ChatGPT, the app intuitively understands and caters to customer preferences, offering instant, personalized product suggestions by seamlessly integrating with your inventory. By doing so, it ensures customers find what they are looking for quickly and effortlessly, elevating their shopping experience while boosting your sales. Selli provides a streamlined, multilingual shopping journey where customers feel understood and valued, with the perfect product just a chat away. Additionally, the app enables shop owners to keep the chatbot's knowledge up-to-date by manually adding information, and it includes a "Statistics" section in the Shopify dashboard to keep track of performance. Direct product links shared by the chatbot facilitate a seamless transition from suggestion to purchase, enhancing overall customer satisfaction.
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  • $4.5 / Month
  • 14 Days Free Trial
8.2
1 Reviews

Configurable, floating WhatsApp (+other messaging) chat button Show more

Tap2Chat is a versatile app designed to enhance customer engagement by adding a floating button on your webpage, allowing instant communication through popular messaging platforms like WhatsApp, Telegram, and Viber. This app offers extensive customization options, enabling you to personalize the appearance of the chat buttons to match your site's design. It supports multiple accounts from the same messaging service, making it easier for businesses with diverse communication channels to manage their interactions. Whether you use one or multiple messaging services, Tap2Chat offers a seamless, single-click chat experience for users. The installation process is simple and quick, requiring just three steps: inputting your details, configuring your preferences, and enabling the app. With Tap2Chat, staying connected with your customers has never been more convenient and efficient.
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Automated WhatsApp order confirmations and cart recovery for Shopify stores.

AI chat assistant for Shopify, boosts conversions and reduces support queries.

  • $29.99-$79.99 / Month
  • Free Plan Available
  • 60 Days Free Trial
8.2
1 Reviews

Streamline returns, refurbish items, and boost profits across marketplaces.

  • $49-$299 / Month
  • Free Plan Available
8.2
6 Reviews

Sales chat that guides your customers through purchase journey Show more

Intellecta - Chat Bot is an advanced AI-driven tool designed to enhance customer support experiences, both before and after sales. It operates autonomously, providing real-time responses to customer inquiries, ensuring your customers receive prompt and accurate assistance anytime they need it. Supporting over 80 languages, Intellecta breaks down language barriers, making it a versatile solution for businesses operating in diverse markets. Additionally, it intelligently recommends products to customers, helping to increase sales and customer satisfaction. The app also offers order tracking capabilities, allowing customers to easily monitor their purchase status, thus reducing the workload on human agents. Whether you're looking to streamline your customer service operations or provide a seamless user experience, Intellecta is the comprehensive solution to elevate your business's customer support strategy.
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  • $49-$149 / Month
  • 14 Days Free Trial
7.9
27 Reviews

Delight customers. Maximize profit. AI-powered helpdesk & chat Show more

The Customer Service Helpdesk App is designed to enhance customer satisfaction and boost profitability by providing faster, more personalized responses across various sales channels. This app centralizes all messaging from marketplaces, webstores, and social platforms into a single smart inbox, allowing you to manage email, live chat, and voice conversations seamlessly. With integrated order and customer information available with each message, handling returns, cancellations, and duplicate orders becomes effortless. The app leverages AI-driven technology to summarize and automate responses, further streamlining customer support processes. It also enables easy integration with order fulfillment partners and Klaviyo CRM, ensuring a connected operational ecosystem. Advanced features like conversation summaries, suggested responses, and hands-free responses, along with order management capabilities, make it an essential tool for businesses seeking to optimize their customer service strategy.
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  • $36-$120 / Month
  • Free Plan Available
  • 14 Days Free Trial
7.9
43 Reviews

Provide a VIP Concierge service through live chat, CRM, and AI Show more

Channel AI Live Chat Inbox CRM is a comprehensive solution designed to revolutionize customer interaction and enhance brand loyalty. By leveraging advanced AI tools and chatbots, the app efficiently manages and reduces repetitive inquiries, saving valuable time and resources. Its unlimited live chat and team chat features enable businesses to provide swift and cost-effective customer support. Furthermore, the powerful CRM capabilities allow for precise audience segmentation and personalized marketing campaigns. Channel Talk transforms one-time visitors into regular customers by facilitating seamless communication and engagement. With customizable chat widgets tailored to fit any brand's aesthetic, businesses can easily integrate and enhance their customer service experience. Choose Channel AI today to streamline your customer interactions and grow your brand's presence.
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  • $89.7 / Month
  • 30 Days Free Trial
8.2
1 Reviews

Trade-in and resale made simple Show more

Recommerce is a dynamic app designed to enhance customer loyalty and expand your brand's reach by facilitating a seamless buyback program for secondhand items. Integrated with Shopify, the app allows customers to trade in their used items for cash or store credit, driving repeat purchases and attracting new shoppers. Recommerce simplifies the process with automated shipping labels and smart pricing rules, ensuring transactions are smooth and efficient. The app not only provides a sustainable revenue stream but also promotes environmentally friendly practices by encouraging the circulation of pre-loved goods. Businesses benefit from increased engagement and customer retention, while customers enjoy added value and convenience. Through Recommerce, brands can transform their approach to e-commerce, embracing sustainability and innovation in their retail strategy.
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  • $29.9-$99.9 / Month
  • Free Plan Available

AI chat assists shoppers finding products; automates service orders.

  • $1.99-$9.9 / Month
  • Free Plan Available

AI shop assistant to help capture customers, no setup required Show more

Chatzap AI Store Assistant is an innovative app designed to revolutionize your shopping experience with cutting-edge artificial intelligence technology. Acting as a personal shopping assistant, it intuitively guides users through a streamlined purchasing journey, from product discovery to checkout. The app leverages natural language processing to effortlessly interact with users, understanding their preferences and providing tailored product recommendations that cater to individual needs and tastes. Chatzap AI excels in enhancing customer satisfaction by offering immediate support, resolving queries, and delivering personalized discounts and deals. With its user-friendly interface, the app ensures a seamless and engaging shopping experience that saves time and boosts convenience. Whether you're exploring new brands or sticking to your favorites, Chatzap AI Store Assistant is your go-to companion for smarter, faster, and more enjoyable shopping.
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Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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