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Showing 160 to 180 of 1442 Apps
  • $20-$50 / Month
  • 7 Days Free Trial
9.1
5 Reviews

Get a Store Phone Number for Support, Calls, SMS & Voicemail. Show more

Shopdigits - Number & Call is an innovative app designed to streamline communication and enhance customer interactions for businesses. This user-friendly application provides companies with dedicated phone numbers, enabling seamless management of customer calls and messages. By offering features like call forwarding, voicemail, and message management, Shopdigits ensures that businesses never miss important customer interactions, fostering a sense of reliability and professionalism. The app's intuitive interface allows users to easily organize and track communication history, making it easier to follow up and maintain strong customer relationships. Shopdigits is particularly well-suited for small to medium-sized enterprises looking to optimize their communication strategies without the need for complex systems. With reliable technical support and regular updates, Shopdigits is an excellent solution for businesses aiming to enhance their customer service capabilities.
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Mobile compatibility
Sms integration
Store phone number
Support calls
Voicemail support
Order history access
  • $1.99-$4.18 / Month
  • Free Plan Available
(3.4/5)
5 Reviews

Reserve email addresses with your domain and contact clients Show more

CS - Business Email is an innovative app designed to elevate business communication by allowing merchants to create unlimited custom email addresses under their own domain. This feature is essential for enhancing a brand's credibility and ensuring professional interactions with customers. By seamlessly integrating with a store's admin panel, the app streamlines email management, helping users stay organized and focused on their business operations. Its compatibility with all modern email clients and mobile apps ensures that users can access their emails conveniently, regardless of the platform they choose. Furthermore, CS - Business Email is equipped with powerful spam filters and additional tools like email forwarders, which simplify email-related tasks and enhance security. This app is ideal for businesses aiming to establish a reliable and professional email communication system without the hassle of technical complications.
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Unlimited custom emails
Admin panel integration
Mobile app compatibility
Robust spam filtering
  • $4.99-$9.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
6 Reviews

Enable seamless customer support with direct WhatsApp chat integration. Show more

Spark ‑ WhatsApp Chat Button is an innovative app designed to seamlessly integrate direct WhatsApp communication into your online storefront. This feature-rich tool allows your customers to easily reach out for pre-sale queries and order-related inquiries in real-time, enhancing their shopping experience with familiar and convenient messaging. By facilitating swift responses on a globally renowned platform, the app helps to eliminate obstacles in the purchasing process, establish vital customer trust, and offer instant support, ultimately encouraging more conversions. With customizable features, you can tailor the chat button's appearance by adjusting its color, size, position, and text to align with your brand. Additionally, you can set visibility according to your business hours and choose which pages or device types display the chat option. Enhance user interaction further with prefilled chat messages, ensuring a personalized and efficient customer service journey.
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Customizable button
Set business hours
Direct whatsapp chat
Prefill chat message

AI Support Agent: Efficient Chatbot and Live Chat with WhatsApp Integration. Show more

LiveChatAI: AI Agent Chatbot & Live Chat with WhatsApp revolutionizes customer support by efficiently handling inquiries related to orders, shipping, and products using your store's data. This smart solution allows customers to seamlessly transition from AI responses to live chat or WhatsApp, ensuring human support is accessible when needed. The app features Smart AI Actions that extend beyond simple replies, enabling actions like order checking and purchase guidance, thereby speeding up support processes and saving your team valuable time. By integrating AI-powered tasks such as booking meetings and processing orders, LiveChatAI fosters a proactive support environment. It delivers personalized interactions informed by customer data and insights, ensuring each query is resolved quickly and efficiently. With a smooth transfer process from AI to human agents, it ensures comprehensive and reliable customer service at all times.
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"Quick, customizable WhatsApp chat support for seamless customer interaction."

  • $10-$200 / Month
  • Free Plan Available
9.1
38 Reviews

LINE ID connect with a variety of LINE message & social login Show more

CRM PLUS on LINE is a powerful tool designed to seamlessly integrate your Official LINE Account with Shopify, enabling businesses to enhance their communication strategies through customized LINE messages. Tailor your messaging to specific customer segments, such as new buyers, by utilizing Shopify customer tags to precisely target your audience. The app also supports the integration of social logins, like LINE Login, into your Shopify Plus store, enhancing user experience and engagement. Enjoy the convenience of adding LINE integration blocks to the Shopify order status page and My Page, ensuring a cohesive customer journey. Automate crucial notifications like abandoned checkout messages, restock alerts, and more directly on LINE, enhancing customer retention and satisfaction. The application allows for the delivery of tabbed or dedicated rich menus to select customers, ensuring personalized interactions. To further optimize operations, take advantage of more flexible delivery automation through seamless integration with Shopify Flow. Benefit from free initial setup support to get started effortlessly.
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Social login integration
Order status updates
Line message automation
Customer tag messaging
Rich menus delivery
Flow integration support
  • Free Plan Available
  • 3 Days Free Trial
9.1
15 Reviews

Support customers with Facebook messenger Chat and boost sale Show more

Facebook Messenger Chat is a dynamic app designed to enhance communication between businesses and their customers directly on their store platforms. By integrating seamlessly with Facebook Messenger, it allows store owners to interact with visitors, address inquiries, and send personalized support or promotional coupons, which can significantly boost sales and customer satisfaction. One of the standout features of this app is its ability to maintain communication with potential customers, even if they leave the website without completing a purchase. This capability increases the likelihood of converting leads into sales through follow-up interactions. The app is user-friendly, requiring only a simple setup by linking a Facebook page, making it an incredibly effective tool for providing quick and efficient customer support. Fast responses lead to happy customers, and happy customers lead to more sales. With Facebook Messenger Chat, businesses are equipped to resolve customer doubts in seconds, enhancing overall customer experience and potential revenue.
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Easy setup
Direct customer chat
Provide support/coupons
Lead conversion
  • $29.9-$299 / Month
  • Free Plan Available
  • 3 Days Free Trial
9.1
74 Reviews

Advanced AI, reply to customer inquiries within seconds. Show more

HeiChat: ChatGPT Sales Chatbot is an innovative AI-powered sales assistant designed to enhance customer engagement and streamline service. Built on advanced AI models such as ChatGPT (GPT-3.5 & GPT-4) and Claude 3 Opus, it operates 24/7 to transform general inquiries into valuable sales opportunities. This chatbot excels in handling common customer service queries, such as “Where is my order?” by providing accurate and timely responses. It offers comprehensive support on store policies, discounts, and shipping details, potentially taking over roles traditionally managed by human service representatives. With the capability to upload PDF/TXT files, HeiChat expands its knowledge base, allowing customization to train a dedicated service robot tailored to your store's needs. It supports over 95 languages, including English, Spanish, and Mandarin, ensuring effective communication across diverse customer bases. Additionally, HeiChat keeps abreast of real-time product listings and changes, making it a vital tool for dynamic inventory management.
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Multilingual support
Track orders
24/7 support
Trainable ai
Reply within seconds
Convert inquiries
  • $12.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
5 Reviews

Create checkout custom form & deeper customer connection Show more

Formify revolutionizes the checkout experience by allowing businesses to create customized forms with ease and flexibility. Utilizing an intuitive drag-and-drop interface, it eliminates the need for coding skills, enabling you to craft forms that meet your specific business needs. This seamless checkout extension empowers you to gather detailed order information, additional shipping details, support requests, or personalized customer preferences effortlessly. With multichannel support, including in-app chat and social media engagement, Formify ensures consistent communication across platforms. Elevate your customer interactions by gaining deeper insights to tailor more personalized experiences and craft effective strategies. Say goodbye to the limitations of standard forms and unlock endless possibilities with Formify, taking your customer experience to unparalleled heights.
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Seamless integration
Multichannel support
Personalized experience
Custom checkout forms
Drag-and-drop creation
Gather detailed info
  • $19-$299 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
86 Reviews

Surveys for attribution, customer insights, and feedback. Show more

KNO Post Purchase Surveys is a user-friendly app designed to help businesses gain valuable insights from their customers through post-purchase surveys. It offers an array of features, including targeted audiences, pre-built templates, and benchmarking, along with advanced attribution models to assess the revenue impact from various channels, demographics, and shopping motives. By leveraging zero-party data, the app enables businesses to delve into customer motivations and foster deeper engagement through insightful survey actions. With multi-question and attribution surveys, KNO provides comprehensive feedback that is pivotal for making informed marketing decisions and driving business growth. The platform supports a quick setup with over 30 complete survey templates and a range of pre-built questions, while logic flows facilitate detailed analysis and actions to enhance customer engagement. Moreover, KNO's integration capabilities with top platforms and data dispersion via REST API ensure seamless functionality and robust data analysis.
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Pre-built templates
Platform integration
Zero-party data
Customer segments
Advanced attribution
Multi-question surveys

Organize your FAQ into an easy-to-use format

No coding required
Category management
Search functionality
Unlimited faqs
Faqs organization
Stunning themes
(3.6/5)
332 Reviews

Fuel Growth with Order Protection, Package Tracking & More Show more

Route: Post-Purchase Platform is a comprehensive solution designed to enhance the entire shopping experience, from checkout to delivery, and beyond. By providing shipping insurance, Route ensures peace of mind for customers by protecting against loss, theft, or damage. The app also supports carbon-neutral shipping on all insured orders, aligning with environmentally-conscious values and boosting brand loyalty. Route's immersive package tracking keeps your brand at the forefront of customers' minds while building anticipation, complemented by personalized product recommendations that encourage repeat purchases. The platform not only enhances customer satisfaction but also contributes to a more sustainable business model. With instant claims resolution, Route helps reduce customer support costs and minimizes frustration, ensuring a smooth and gratifying shopping experience.
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Product recommendations
Order protection
Package tracking
Branded tracking
Shipping insurance
Carbon neutral shipping
  • $19-$499 / Month
  • 7 Days Free Trial
9.1
5 Reviews

AI-driven email management for exceptional customer service Show more

Mailo Ai is an innovative customer support tool designed to optimize email management through advanced artificial intelligence. Its AI-driven automation capabilities allow businesses to efficiently handle customer inquiries, providing personalized and prompt responses that elevate customer satisfaction. By automating email classification and response generation, Mailo Ai eliminates the need for manual sorting, allowing support teams to focus on more critical tasks. Seamlessly integrating with platforms like Shopify, it enables businesses to streamline their support workflows without disrupting existing systems. Furthermore, its advanced customer sentiment analysis helps prioritize emails, ensuring that urgent matters are addressed promptly. Overall, Mailo Ai transforms customer support into a more efficient, responsive, and time-saving process.
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Shopify integration
Automated replies
Automated email classification
Sentiment analysis
  • $4.99-$49.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
6.6
145 Reviews

Track order lookup, add custom order statuses, and more! Show more

Tracktor Order Tracking is a powerful app designed to turn first-time buyers into repeat customers by enhancing their shopping experience and reducing your support overhead. It integrates with over 1,500 major carriers worldwide, providing seamless tracking for your packages. This app offers real-time visibility into the status and location of every item in transit, making it easier to manage your orders globally. Customizable settings allow you to design a branded tracking page that delights your customers while keeping them informed with timely email and SMS notifications. Tracktor reduces the volume of "Where Is My Order" (WISMO) inquiries by empowering customers with self-service tools and clear insights into their deliveries. Experience the ease of managing deliveries with an interactive 3D map offering detailed tracking insights. Boost customer satisfaction and sharpen your brand's support efficiency with Tracktor.
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Branded tracking page
Real-time tracking
Email/sms notifications
Custom statuses
Package lookup
Integrated carriers
  • $4.99-$24.99 / Month
  • 1 Days Free Trial
  • New
9.1
1 Reviews

Effortlessly manage support with instant tracking and 24/7 responses.

  • $10 / Month
  • 15 Days Free Trial
9.1
13 Reviews

Point of Sale: Sell, exchange, refund, and issue store credit Show more

Sales Terminal POS is an intuitive point-of-sale application designed to streamline in-store and online sales operations. This versatile app allows users to sell products, manage exchanges, and edit line items from previous orders with ease. Whether at a physical store or online, seamlessly issue refunds or store credits, ensuring a smooth customer experience. Sales Terminal POS offers a robust alternative to Shopify POS and can be accessed via a web browser or the Shopify mobile app. The app supports a variety of payment methods, including cash and external credit cards, and even allows users to email carts. Additionally, it provides the ability to manage partial payments or advance collections. To help with daily financial management, users can view their end-of-day cash balance and print comprehensive reports of all cash transactions.
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Multiple payment methods
Barcode scanning
Sell in-store
Product exchanges
Edit line items
Collect additional payments
  • $3.99-$7.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
4 Reviews

Seamless Typeform integration: Collect data, automate orders, no coding needed. Show more

Typeify: Typeform Integration is a seamless solution that allows you to enhance your storefront by adding interactive Typeform forms anywhere you need. This powerful tool enables you to effortlessly collect information or data from your users, whether it's through pop-ups, embeds, or full-page forms. By connecting Typeform to your store via a no-code API integration, you can automate essential actions like registering customers, creating orders, and gathering valuable feedback. Whether you're looking to improve user interaction or streamline operations, Typeify simplifies the process, transforming Typeform responses into meaningful actions tailored to your store's needs. Leverage this integration to enhance customer interaction and optimize your workflow, all without writing a single line of code.
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Seamless integration
No coding needed
Automate orders
Pop-up forms
Embedded forms
Page forms
  • $24.99-$199.99 / Month
  • 1 Days Free Trial

Automated customer support driving customer satisfaction. Show more

Aisq: Auto Customer Support is a streamlined application designed to transform your customer support experience by integrating support emails into a unified ticketing system. This powerful tool offers automated responses and action suggestions based on real-time access to customer orders, facilitating quick and informed decisions. By simplifying support management, Aisq helps businesses save valuable time and money, allowing support staff to respond and act on tickets with just one click. The app automatically generates tickets accompanied by intelligent responses and recommended actions, significantly reducing response time and enhancing customer satisfaction. Say goodbye to the tedious task of manually handling customer emails and inquiries, and embrace a more efficient approach with Aisq. Perfect for businesses looking to elevate their customer service while optimizing operational efficiency, Aisq is an essential addition to any support team.
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Automated responses
Unified ticketing system
Action suggestions
Customer order access
One-click response
  • $10-$49 / Month
  • Free Plan Available
8
7 Reviews

Encourage non-return purchases with discounts for increased revenue retention. Show more

Kiwi Return Saver is an innovative app designed exclusively for U.S. markets, enabling merchants to minimize return-related expenses by offering discounts to customers who opt to waive their right to return products. With this app, retailers can strategically select which products will feature the "Keep It" discount and customize the discount amount, empowering them to optimize revenue while enhancing customer satisfaction. The app ensures transparency by clearly communicating to buyers that opting for this discount makes the product ineligible for return, allowing informed purchasing decisions. Retailers can seamlessly integrate the app into their Shopify platform, create flexible discount campaigns, and label items as final sale. Additionally, it provides the flexibility to control how Return Saver discounts work alongside other ongoing promotions, fostering a tailored and effective sales strategy. By choosing Kiwi Return Saver, businesses can maintain a healthy bottom line while providing customers with attractive price incentives.
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Product tagging
Customizable discounts
Waive return rights
Clear customer messaging
Integrate with promotions
  • $0.89 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
155 Reviews

Effortless WhatsApp chats with customizable button and smart engagement features.

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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