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Showing 160 to 180 of 1829 Apps
24/7 AI Phone Customer Support

24/7 AI Phone Customer Support

  • $39-$99 / Month
  • 5 Days Free Trial
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VINSI AI: Provide 24/7 Customer Service for Your Store with AI Show more

AI CX PHONE AGENT VINSI is an innovative app designed for Shopify store owners, streamlining the process of delivering exceptional 24/7 customer service without the need to hire additional staff. By installing this app, store owners receive a custom phone number dedicated to customer service, allowing their customers to easily reach out for assistance. VINSI efficiently handles a variety of customer needs, including order placement, status updates, shipment tracking, inventory confirmation, and answering frequently asked questions. The AI phone agent provides real-time responses, ensuring inquiries are addressed promptly and accurately. With comprehensive call logs, recordings, and analytics, store owners can gain valuable insights into customer interactions. Furthermore, the app is capable of scaling seamlessly to accommodate businesses of any size, offering unlimited call handling capabilities to support growth.
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GA: Polls + AI

GA: Polls + AI

  • Free Plan Available
  • 7 Days Free Trial
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Create mobile-friendly polls easily for real-time audience insights and decisions.

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Loop Returns & Exchanges

Loop Returns & Exchanges

  • $155-$340 / Month
  • Free Plan Available
7.7
391 Reviews
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Manage returns, exchanges, return labels, store credit & more! Show more

Loop Returns & Exchanges is an innovative app designed to enhance the returns process for retailers, ensuring each return contributes positively to customer lifetime value. This automated platform transforms the typical returns experience into an opportunity for increased sales, offering a seamless shopping journey amid returns. Trusted by over 3,500 brands such as Princess Polly, Allbirds, and Marine Layer, Loop helps boost customer retention and upsell values while minimizing the hassle of returns. Key features include optimizing return costs through advanced workflows, logistics, and POS integrations. The app also incentivizes exchanges with features like Bonus Credit and Instant Exchanges, protects against return fraud, and offers premium experiences with at-home pickup and user-friendly self-serve returns. With robust tracking and insightful analytics, Loop Returns & Exchanges empowers retailers to build confidence and understanding of shopper behavior, leading to better business outcomes.
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Setlyy

Setlyy

  • Free Plan Available
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"Automate WhatsApp chats, leads, and scheduling on your store seamlessly."

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Whatsapp Click Tracker

Whatsapp Click Tracker

  • $4.99 / Month
  • Free Plan Available
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"Convierte visitas en ventas con botón WhatsApp personalizado."

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wukongChat:Live Chat & AI Chat

wukongChat:Live Chat & AI Chat

  • $9.9-$199 / Month
  • Free Plan Available
  • 7 Days Free Trial
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24/7 AI chat support for efficient e-commerce customer service.

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Port8 ‑ AI chat connector

Port8 ‑ AI chat connector

  • $19 / Month
9.1
1 Reviews
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AI chat for 24/7 sales, support, and insights on Shopify.

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Remplace: AI Sales Agent

Remplace: AI Sales Agent

  • $39-$199 / Month
  • Free Plan Available
9.1
1 Reviews
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"Automated sales agent: discreet, responsive, improves with every interaction."

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ask Oskar: AI Chat Assistant

ask Oskar: AI Chat Assistant

  • $15-$99 / Month
  • Free Plan Available
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Enhance Shopify support with AI-driven efficiency and round-the-clock assistance. Show more

Ask Oskar: AI Chat Assistant is a powerful tool designed to optimize your Shopify store by providing seamless and intelligent customer support. This AI chatbot learns from your store's product and order data to deliver precise and dependable assistance around the clock. By automating routine inquiries, Ask Oskar reduces your team's workload, enabling you to focus on other critical business operations. It enhances the shopping experience with personalized product recommendations and efficient order tracking, ensuring customers receive instant responses that are accurate and devoid of human error. Effortlessly integrated into your Shopify store, Ask Oskar offers a customizable chat widget to align with your brand's aesthetics and even allows for fallback options when the AI cannot provide an answer. With Ask Oskar, elevate your store's customer service and ensure a smooth, engaging shopping experience for your customers.
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Kiwi Kundenfeedback

Kiwi Kundenfeedback

  • $12.99 / Month
  • 14 Days Free Trial
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Erhalte ehrliches Feedback und steigere Kundenzufriedenheit für DACH-Shops.

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ShopAsk

ShopAsk

  • $29-$149 / Month
  • Free Plan Available
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Instantly answers customer questions, boosts sales, and tracks search trends.

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Slv Whatsapp followup message

Slv Whatsapp followup message

  • $9.9 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
1 Reviews
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streamline support with automated messaging and WhatsApp chat Show more

Slv WhatsApp Followup Message is a robust tool designed to enhance customer interaction by integrating seamless chat, follow-ups, and automated messaging via WhatsApp. Tailored for businesses of all sizes, this app offers two operational modes: single and multiple support agents, allowing flexibility in managing communication strategies. Users can efficiently define and manage work schedules through customizable shift times, ensuring comprehensive coverage and optimal resource allocation. The app also features an automated coupon generation system, enabling personalized promotional offers that can boost sales and customer loyalty. By streamlining communication and automating routine tasks, Slv WhatsApp Followup Message significantly improves customer engagement, while simplifying support and sales processes. This multi-faceted approach ensures businesses can maintain high-quality service and effectively manage their customer interactions with minimal manual intervention.
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ShipAware

ShipAware

  • $9-$79 / Month
  • Free Plan Available
8.2
1 Reviews
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Know about shipping issues before customers do Show more

ShipAware is an innovative app designed to alert businesses to potential shipping issues before they escalate into customer complaints or refund requests. By receiving timely alerts for late shipments, unscanned packages, or late fulfillments, including those involving dropship or 3PL orders, businesses can proactively address shipping delays. The app helps reduce support tickets by automatically notifying customers about their order status, helping to manage expectations and improve satisfaction. ShipAware provides a comprehensive dashboard that allows businesses to view and filter all their shipments in one place, streamlining logistics management. Users can also set estimated delivery times and receive alerts when these times are exceeded, allowing for quick responses to any delays. With support for all US carriers, and the ability to connect easily to shipping software or shopping carts, ShipAware offers seamless integration into existing operations. Recommended actions based on tracking data help businesses mitigate potential issues, further enhancing shipping efficiency and customer experience.
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Anagram

Anagram

  • $299-$799 / Month
8.2
22 Reviews
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Sell more with AI answers and product recommendations Show more

Anagram is a dynamic application designed to enhance the shopping experience by delivering instant answers to product-related questions directly on your product detail pages. By utilizing data from your brand, Anagram ensures that each response is tailored to your brand's voice, helping shoppers feel confident in their purchasing decisions. The app excels in providing personalized product recommendations and can effortlessly handle even the most technical questions, ensuring shoppers receive the information they need when they need it. Anagram also serves as a centralized hub for managing and storing all your product information, streamlining your operations. Additionally, the app offers valuable insights and detailed reports on customer inquiries, allowing you to understand and address shopper concerns more effectively. With Anagram, you can keep your customers engaged and informed, boosting their confidence and increasing the likelihood of sales conversions.
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Frontkick

Frontkick

  • Free Plan Available
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Instant AI assistant for Shopify: quick answers, boosted confidence, fewer queries.

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WhatHub – Order Automation

WhatHub – Order Automation

  • $4.98-$14.98 / Month
  • Free Plan Available
  • 3 Days Free Trial
8.2
3 Reviews
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Automate order updates and reminders via WhatsApp with ease. Show more

WhatHub – Order Automation is a powerful app designed to streamline post-purchase communication for merchants by utilizing WhatsApp's familiar platform. By automating essential notifications such as order confirmations, abandoned checkout reminders, fulfillment updates, and cancellations, the app enhances customer communication efficiency without the need for complex API integrations. With the easy-to-use “Link a Device” feature, merchants can seamlessly connect their own WhatsApp number to manage communications directly. Customers receive interactive confirmation polls, and the app automatically updates Shopify order tags based on their responses, making order tracking simpler for merchants. Additionally, WhatHub allows for message content customization, ensuring that communication aligns with the brand’s voice. Merchants can easily monitor message delivery and response status, helping to maintain a smooth and responsive ordering experience for customers.
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Trackey: Post Purchase Surveys

Trackey: Post Purchase Surveys

  • $20 / Month
  • 14 Days Free Trial
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Understand customers with the right surveys at the right time Show more

Trackey: Post Purchase Surveys is a powerful Shopify app designed to help merchants gather and analyze customer feedback throughout the entire shopping experience. By utilizing AI-powered insights, businesses can seamlessly integrate survey responses with Shopify and Klaviyo, allowing for a more personalized customer journey through email, link, and on-site post-purchase surveys. Trackey enables merchants to collect valuable zero-party data, which can be leveraged to refine their business strategies, reduce marketing expenses, and enhance conversion rates. The app supports a variety of survey types, including multiple choice, open-ended, NPS, and CSAT surveys, providing flexibility and depth in data collection. With easy export options to CSV and various integrations, businesses can efficiently handle survey data and insights. By connecting survey responses to Shopify customer and order dashboards, merchants gain comprehensive visibility and control over their customer feedback process.
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Forms ‑ Opal Infotech

Forms ‑ Opal Infotech

  • Free Plan Available
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Custom forms for leads and feedback, seamless Shopify integration. Show more

Forms ‑ Opal Infotech is a user-friendly app designed to help Shopify store owners easily design and publish custom forms for capturing leads, customer feedback, or any other type of input. Whether you're aiming to gather contact details or conduct surveys, this app ensures all responses are conveniently stored and accessible within your Shopify admin panel. With seamless integration into Online Store 2.0, Forms allows for effortless insertion using the theme editor, providing a flexible, no-code solution to enhance your store's data collection capabilities. Ideal for businesses seeking to streamline customer interaction and data gathering, this app simplifies the process of building custom forms, making it an invaluable tool for optimizing customer engagement on your Shopify store.
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RocketSurvey

RocketSurvey

  • $49-$499 / Month
  • Free Plan Available
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AI-powered surveys enhancing post-purchase feedback and boosting Google Reviews.

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Wizy Return & Cancel Order

Wizy Return & Cancel Order

  • $14.99-$249.99 / Month
  • 14 Days Free Trial
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Manage your return & cancel requests in one place Show more

Wizy Return & Cancel Order is an intuitive app that empowers customers to effortlessly manage their return and cancellation requests right from their account pages. This user-friendly solution allows customers to initiate refunds, exchanges, or cancellations without needing to contact the merchant directly, enhancing the overall shopping experience. For merchants, Wizy simplifies the management of these requests, streamlining the process and saving valuable time and effort. The app's centralized interface allows businesses to oversee all requests on a single screen, ensuring efficient handling of customer inquiries. Additionally, Wizy supports localization, improving user experience across diverse customer bases. By gaining insights into return reasons, merchants can better understand customer needs and optimize their services accordingly.
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Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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