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Showing 160 to 180 of 1466 Apps
DropTracking ‑ Order Tracking

DropTracking ‑ Order Tracking

  • $8.99 / Month
  • 30 Days Free Trial
9.1
7 Reviews
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Allows Your Customers To Track Your Dropshipping Orders Show more

DropTracking - Order Tracking is a seamless solution that enhances customer satisfaction by providing real-time estimated delivery dates for every order. This app efficiently reduces the flood of customer inquiries by keeping buyers informed about when they can expect their shipments. Once you set an estimated delivery time, DropTracking takes over, automatically calculating it for all future orders without requiring further input. By minimizing uncertainty, the app significantly cuts down on support requests and helps prevent costly chargebacks. Its customizable order search page allows you to tailor the tracking experience to better fit your business needs. DropTracking not only simplifies order management but also cultivates trust and transparency with your customers.
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Reduce support requests
Automated delivery estimate
Customize search page
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Zotabox Announcement Bar

Zotabox Announcement Bar

  • Free Plan Available
9.1
3 Reviews
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Messaging and Sharing via WhatsApp, Messenger, Skype. SMS etc Show more

Zotabox Social Share Bar is a versatile tool designed to enhance the connectivity and visibility of your mobile website. It allows you to seamlessly integrate multiple communication icons such as email, SMS, Messenger, WhatsApp, and Skype, enabling your visitors to contact you with ease. Additionally, this app facilitates social sharing, allowing users to effortlessly promote your website on platforms like Facebook, Twitter, and Instagram. By adding social sharing buttons and quick contact icons, the app enhances user interaction and boosts your online presence. Whether it's staying connected with your audience or encouraging them to share your content, Zotabox Social Share Bar streamlines the process on mobile devices, ensuring you're just a tap away from your audience.
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Social sharing
Multi-contact icons
Mobile integration
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Ezychat: Whatsapp Chat Button

Ezychat: Whatsapp Chat Button

  • $0.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
1 Reviews
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Ezychat: Enhance customer engagement with seamless WhatsApp integration.

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PickyPal ‑ AI Shopping Advisor

PickyPal ‑ AI Shopping Advisor

  • $39-$700 / Month
  • 15 Days Free Trial
9.1
3 Reviews
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"Boost sales and support with PickyPal's AI-driven customer interactions."

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Route Protection and Tracking

Route Protection and Tracking

  • Free Plan Available
(3.6/5)
332 Reviews
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Fuel Growth with Order Protection, Package Tracking & More Show more

Route: Post-Purchase Platform is a comprehensive solution designed to enhance the entire shopping experience, from checkout to delivery, and beyond. By providing shipping insurance, Route ensures peace of mind for customers by protecting against loss, theft, or damage. The app also supports carbon-neutral shipping on all insured orders, aligning with environmentally-conscious values and boosting brand loyalty. Route's immersive package tracking keeps your brand at the forefront of customers' minds while building anticipation, complemented by personalized product recommendations that encourage repeat purchases. The platform not only enhances customer satisfaction but also contributes to a more sustainable business model. With instant claims resolution, Route helps reduce customer support costs and minimizes frustration, ensuring a smooth and gratifying shopping experience.
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Product recommendations
Order protection
Package tracking
Branded tracking
Shipping insurance
Carbon neutral shipping
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Zaplet: WhatsApp Marketing+AI

Zaplet: WhatsApp Marketing+AI

  • $19.99-$99.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
2 Reviews
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Automate WhatsApp responses, manage orders, and boost sales conversions. Show more

Zaplet: WhatsApp Automation+AI is an innovative app designed to seamlessly connect your store with the WhatsApp Business API, enabling enhanced customer service through intelligent AI-driven responses. The app efficiently automates the handling of order inquiries, shipping updates, and cart recovery by sending personalized messages directly through WhatsApp. Merchants benefit from an integrated team dashboard that allows easy management of conversations across multiple team members, setup of automated workflows, and tracking of message performance. By automating repetitive support tasks, Zaplet significantly reduces manual workload, thereby improving response times and boosting customer satisfaction. Furthermore, it helps increase sales conversions by interacting with customers promptly and effectively, especially in recovering abandoned carts. Overall, Zaplet serves as a powerful tool for businesses seeking to optimize their communication strategy and strengthen customer relationships via WhatsApp.
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Automated responses
Abandoned cart recovery
Automated workflows
Order management
Team dashboard
Message performance tracking
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Algoshop AI Sales Chatbot

Algoshop AI Sales Chatbot

  • $39.9-$199.9 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • New
9.1
6 Reviews
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Boost sales with smart AI-driven chats and real-time support.

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TEQIE chat Button

TEQIE chat Button

  • Free Plan Available
(4.9/5)
22 Reviews
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Customizable chat button for instant customer support and seamless communication.

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Chat Squeeze AI Sales Chatbot

Chat Squeeze AI Sales Chatbot

  • $24.99-$59.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • New
9.1
1 Reviews
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AI-driven chatbot for sales, order tracking, and lead automation.

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Nooii

Nooii

  • $99-$599 / Month
  • 7 Days Free Trial
8.2
1 Reviews
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AI ambassador enhances sales with recommendations and real-time customer engagement.

Personalized recommendations
Real-time engagement
No-code setup
Cart abandonment reduction
Dynamic promos
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Chad: AI Chat Agent + Helpdesk

Chad: AI Chat Agent + Helpdesk

  • $109-$229 / Month
  • Free Plan Available
  • 30 Days Free Trial
8.2
1 Reviews
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Automate your customer support: simple, scalable, no chatbots Show more

Chad is your intelligent self-service platform designed to alleviate the burden of overwhelming support tickets. Available 24/7, Chad empowers customers to resolve most routine issues instantly, enhancing their experience while reducing the workload on your team. With a straightforward setup process that involves merely copying and pasting your store policy, it eliminates the complexities of traditional customer support systems like macros and dialog trees. Chad supports over 1,500 couriers worldwide for tracking orders and shipping statuses, offering customers the flexibility to edit their address or items before shipping. It seamlessly connects to your support inbox, ensuring you never miss a ticket again, while providing an easy escape hatch to live support to reduce customer frustration. By automating repetitive tasks, Chad allows your business to focus on what truly matters—innovation and growth. Say goodbye to ticket backlogs and hello to unparalleled efficiency with Chad.
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Easy setup
Order tracking
Self-service platform
Address editing
Ai routing
Support inbox integration
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QuickReply

QuickReply

  • $59-$299 / Month
6.7
218 Reviews
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Sales campaigns, abandoned carts, multi-agent inbox, and more Show more

WhatsApp Marketing & Broadcast by QuickReply.ai is an innovative app designed to streamline and enhance your marketing efforts through WhatsApp. It offers a centralized dashboard for running multiple campaigns, leveraging smart automations and chatbots to boost efficiency. The app helps businesses effectively Acquire, Convert, Delight, and Engage shoppers, thereby increasing sales. With features like personalized WhatsApp broadcast messages, automated abandoned cart recovery, order confirmations, and status notifications, it ensures continuous customer engagement. It also facilitates the conversion of Cash on Delivery (COD) orders to prepaid, minimizing non-delivery risks and frauds. Additionally, the app provides 24/7 customer support capabilities through chatbots, ensuring customers can always access assistance. This comprehensive tool empowers businesses to personalize their communication strategy and secure sales seamlessly.
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Abandoned cart recovery
Status notifications
Order confirmation
Whatsapp campaigns
Cod to prepaid
24/7 customer support
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Order Returns | easyReturns

Order Returns | easyReturns

  • $19-$79 / Month
  • 15 Days Free Trial
9.1
68 Reviews
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Simplifies your Order Returns, for you and your Customers! Show more

Order Returns | easyReturns is a powerful app designed to enhance Shopify's native return capabilities, making the return process seamless for your business. The app features a customizable returns portal, accessible through your shop domain, allowing you to maintain a consistent brand identity while providing detailed return information to customers. With automation options, the app simplifies return requests by generating return labels and slips, particularly beneficial for merchants in Germany, Austria, and Switzerland. It supports various workflows such as exchanges, vouchers, or refunds, giving you flexibility in handling returns. You can also produce return labels from top carriers like DHL, GLS, and DPD, tailored to specific rules like the value of goods. Furthermore, the app allows you to store personalized return reasons and refund methods, ensuring a customer-friendly experience.
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Automated return labels
Workflow customization
Custom returns portal
Return label creation
Own return reasons
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Supportify: AI‑powered support

Supportify: AI‑powered support

  • Free Plan Available
9.1
3 Reviews
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Automate Shopify support with AI: instant resolutions, 24/7. No coding needed.

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TrackiPal PayPal Tracking Sync

TrackiPal PayPal Tracking Sync

  • $4.99-$9.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
91 Reviews
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Official PayPal Tracking Sync App: Approved by PayPal Show more

TrackiPal PayPal Tracking Sync is an essential tool for merchants looking to streamline their operations and improve cash flow. As an officially approved PayPal Partner, the app automates the synchronization of PayPal tracking information for shipped orders, significantly reducing the time and effort traditionally spent on manual data entry. By syncing tracking info in real-time, TrackiPal helps businesses get their funds released more quickly, enhancing their financial agility. Moreover, by using TrackiPal's 'Back in Time' feature, users can effortlessly sync both new and previously completed orders. A user-friendly dashboard allows for easy monitoring of sync statuses, providing transparency and control over your transactions. By improving your PayPal merchant record, the app also aids in reducing disputes and potentially removing rolling account reserves, building trust with PayPal and your customers.
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Real-time updates
Faster fund release
Bulk order sync
Automatic tracking sync
Dashboard monitoring
Dispute reduction
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Octocom AI CX & CS suite

Octocom AI CX & CS suite

  • $200 / Month
  • 14 Days Free Trial
9.1
7 Reviews
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Streamline support with 24/7 AI for enhanced customer experience. Show more

Octocom AI CX & CS Suite is a comprehensive solution designed to streamline customer support by leveraging advanced conversational AI. Operating 24/7, it efficiently handles both pre-sale and post-sale inquiries, covering a wide array of topics such as product recommendations, delivery queries, order changes, and returns. This intelligent tool significantly reduces ticket volume and response times, allowing your support team to devote more attention to critical tasks. Seamlessly integrating with popular help desks like Gorgias and Zendesk, Octocom enhances customer engagement and satisfaction. Whether it's managing orders or providing personalized product suggestions, the AI system keeps itself updated by continuously scanning your catalog and website. With its omnichannel connectivity, Octocom ensures users get fast, accurate assistance across platforms like email, Instagram, WhatsApp, Messenger, and Telegram.
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Personalized recommendations
Order management
24/7 ai support
Conversational ai
Omnichannel connectivity
Catalog scanning
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trustMinder.ai

trustMinder.ai

  • Free Plan Available
9.1
1 Reviews
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"AI-enhanced feedback analysis for improved customer experiences and loyalty."

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Video FAQ

Video FAQ

  • $9-$99 / Month
  • Free Plan Available
8.2
4 Reviews
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Boost sales with video FAQs; influence purchases and improve customer support. Show more

Video FAQ is an innovative app designed to enhance your online store's sales by providing customers with video answers to frequently asked questions. This user-friendly tool allows you to seamlessly add informative video content to any page on your store, using intuitive web embeds. With Video FAQ, you can effectively guide potential buyers towards making informed purchase decisions, delivering faster customer support, and fostering increased customer loyalty. The app also features advanced analytics, offering real-time insights into how your videos are influencing sales performance. Whether recording answers in just minutes, benefiting from automatic video SEO, or customizing the app to align with your branding, Video FAQ amplifies your communication strategy. Additionally, you can assign team members or even customers to contribute video answers, ensuring dynamic and engaging content.
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Custom branding
Analytics reports
Team assignments
Video faqs
Automatic seo
Web embeds
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Canary - AI Chatbot

Canary - AI Chatbot

  • $299 / Month
  • 14 Days Free Trial
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Conversational Commerce Chatbot for Sales and Customer Support Show more

Canary - AI Chatbot is a revolutionary tool designed to enhance the way businesses interact with their customers online. Offering a seamless blend of sales and customer support, this conversational commerce Chatbot can be integrated into your website to streamline operations. With Canary, powered by Yellow Messenger's advanced natural language processing engine, you can manage your storefront, sales, marketing, and customer engagement from one centralized platform. This makes it easier to launch and maintain an omnichannel eCommerce strategy, ensuring consistent and engaging customer interactions across all channels. By utilizing Canary, businesses can improve their customer service efficiency and boost sales, providing an enriched retail experience for shoppers. This app is an indispensable asset for businesses aiming to stay competitive in the digital marketplace.
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Sales automation
Conversational commerce
Customer support
Omnichannel engagement
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Excel CSV Tracking MassImport

Excel CSV Tracking MassImport

  • $8.9 / Month
  • Free Plan Available
  • 3 Days Free Trial
9.1
15 Reviews
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Easily Import thousands of tracking numbers in one click Show more

Excel CSV Tracking MassImport is a powerful tool designed to streamline your order tracking processes. With a quick start guide, users can easily get going by downloading a sample file, modifying it with order and tracking numbers, and uploading it for processing. This app is especially useful for businesses utilizing agents or fulfillment centers, but it's also beneficial for those managing their own order fulfillment. It allows for bulk import of tracking numbers via a simple Excel or CSV file, making the tracking process efficient and hassle-free. Users can customize shipping carriers and tracking links, though it's not necessary if simplicity is preferred. Additionally, the app offers an addon mode, enabling the assignment of multiple tracking numbers to a single order, ensuring comprehensive tracking capabilities.
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One-click upload
Bulk tracking import
Excel sheet integration
Addon mode
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Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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