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Showing 160 to 180 of 1453 Apps
  • $19.99-$149.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
126 Reviews

Streamline returns & exchanges, refunds and return labels Show more

Synctrack Returns & Exchanges (Returns Drive) is a comprehensive app designed to streamline the return and exchange process for online stores. With its branded return portal, businesses can enhance the customer experience by offering organized and hassle-free solutions. The app provides auto refunds through store credit, gift cards, and discount codes, and facilitates the automatic approval of returns and exchanges to ensure efficiency. Unique features such as video uploading allow customers to explain their return requests further, minimizing misunderstandings and improving processing accuracy. Seamlessly integrating with Shopify, the app keeps both businesses and customers updated with timely notifications and return status syncs. Additionally, Synctrack collaborates with major shipping partners like Shippo, Easypost, and FedEx to generate return shipping labels, making logistics management smooth and resourceful. This app empowers businesses to customize their return policies effectively, encouraging exchanges and retaining sales that could otherwise be lost.
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Shopify integration
Branded return portal
Custom return solutions
Timely notifications
Return shipping labels
Auto refunds
  • $30-$100 / Month
  • Free Plan Available
  • 30 Days Free Trial
9.1
3 Reviews

Collect customer insights instantly with seamless post-purchase survey integration. Show more

Compra Post Purchase Surveys is an intuitive tool designed for businesses to seamlessly gather valuable customer insights through post-purchase surveys. This app integrates effortlessly with your checkout flow, ensuring feedback is captured at the most opportune moment. With a range of expert-verified survey templates at your disposal, you can quickly gauge customer satisfaction, identify purchasing trends, and understand customer attribution. Compra offers a real-time feedback dashboard, providing actionable insights that can help refine your business strategies. The one-click survey integration makes setup straightforward, allowing you to focus more on decision-making and less on implementation. Transform your customer feedback into a powerful tool for growth with Compra.
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Pre-built templates
One-click integration
Real-time dashboard
  • $4.99 / Month
  • Free Plan Available
9.1
11 Reviews

Add a floating phone or 'call us' button for sales and support Show more

Phoneize Phone Call Button is an intuitive app designed to streamline communication with your store's visitors by adding a floating 'call us' button. This feature, available on mobile devices, allows customers to instantly connect with you, while desktop and tablet users can easily view your contact number. By facilitating more phone calls, the app helps generate more leads, ultimately boosting your sales. With a seamless installation process that requires no coding, Phoneize is compatible with any website theme. Customize the color and style of your 'call us' button to ensure it aligns perfectly with your shop's design aesthetic. Enhance customer interaction and service with ease using this efficient communication tool.
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Theme compatibility
Automatic installation
Floating call button
Customizable style
Instant phone contact
  • $4.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
4 Reviews

Streamline order management with automated WhatsApp messages for Shopify integration.

  • $9 / Month
  • Free Plan Available
9.1
2 Reviews

Allow customers to contact you using Whatsapp Chat Show more

Smartarget WhatsApp Chat is a versatile tool designed to streamline communication between businesses and their customers by integrating WhatsApp contact options directly into your website. With most potential customers already familiar with WhatsApp, this app leverages the platform's trust and familiarity to enhance customer engagement and accessibility. A WhatsApp icon becomes a constant presence on all pages of your site, ensuring visitors can easily reach out with inquiries and receive timely responses. Customization options allow businesses to tailor the chat's appearance to seamlessly blend with their website's aesthetic. The app supports functionality across both computers and mobile devices, accommodating users regardless of their browsing preference. Moreover, it offers the flexibility of showcasing one or multiple customer service agents, providing personalized customer support and ensuring no potential lead is ever missed.
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Responsive design
Customizable style
Multi-agent support
Easy contact
  • $10-$60 / Month
  • Free Plan Available
(4.7/5)
143 Reviews

Integrates with Facebook, WhatsApp, Instagram. Supports bots. Show more

BestChat: Live Chat & Chatbot is an advanced AI-powered tool designed to revolutionize customer support and enhance eCommerce performance. Featuring seamless integration with Shopify, it provides a customizable live chat experience that keeps your business accessible and responsive 24/7. BestChat leverages smart AI chatbots capable of understanding product and order details, ensuring more intelligent and effective customer interactions. Its self-learning AI continually adapts, providing real-time support and freeing up human agents to handle more complex inquiries. The platform's AI-driven insights assist in refining data analysis and improving decision-making processes. Additionally, the smooth transition from chatbot to live agent ensures that customers receive the support they need without disruption, significantly boosting sales and customer satisfaction. Whether it's AI chat, GPT chat, or online chat, BestChat offers a comprehensive Shopify chat and inbox solution for modern eCommerce needs.
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Real-time live chat
Browsing history tracking
Multiple store identification
Chatbot functionality
Pre-set q&a
Multiple language support
  • $19-$129 / Month
  • Free Plan Available
9.1
1 Reviews

AI Chat Assistant for Shopify: Boost sales, engage customers, simplify communication.

"Boost conversions with real-time chat, AI support, and customization." Show more

Epic‑X Chat is a powerful tool designed to enhance customer engagement through direct 1-to-1 conversations using real-time chat. Equipped with an AI bot, the app swiftly answers frequently asked questions, significantly reducing support requests and improving response times. For more complex issues, it features an integrated ticket system that ensures organized support management. Personalize the chat widget to align with your brand's aesthetics by adjusting its colors, position, and design. Additionally, you have the flexibility to control when and where the chat widget appears, such as during page visits, after certain delays, or upon detecting exit intent. With its easy no-code installation, Epic‑X Chat is not only simple to set up but also effective in boosting conversions by providing timely assistance to shoppers precisely when they need it most.
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No-code installation
Customizable widget
Real-time chat
Ai instant replies
Integrated ticketing
  • $49-$680 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
7 Reviews

AI Shopping Assistant: Personalized recommendations and support for seamless eRetail experiences. Show more

Humind - AI Shopping Assistant is a cutting-edge application designed to enhance your e-commerce experience by adding a human touch to online interactions. By engaging customers in natural, conversational exchanges, the AI advisor effectively understands their needs, providing personalized product recommendations and streamlining their shopping journey. Ideal for all types of eRetailers, Humind not only guides customers to the right products but also educates them about your offerings, ensuring they are well-informed. The app is quick and easy to set up, taking only 10 minutes to integrate and adapt to your unique brand voice and guidelines, making it an excellent ambassador for your store. With features like AI-powered FAQs and dynamic product pages, Humind helps prevent customers from feeling overwhelmed, encouraging smoother shopping experiences. Additionally, its analytics hub tracks conversations and trends, offering valuable insights to help you drive conversions and improve customer satisfaction.
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Personalized recommendations
Ai insights
Human-like chat
Dynamic product page
Ai-powered faq
Analytics hub
  • $36 / Month
  • 30 Days Free Trial
8.2
8 Reviews

Customer support with social media & marketplace [eBay,amazon] Show more

Webkul Helpdesk Support-UVdesk is a comprehensive helpdesk solution designed to centralize customer support inquiries across multiple channels. With seamless integration with Shopify, merchants can effortlessly access order details for real-time order validation and manage multiple Shopify stores from a single platform. The app offers personalized templates and automated workflows to enhance efficiency and reduce response times, allowing support teams to deliver faster and more effective solutions. UVdesk ensures streamlined customer support management by providing a unified dashboard for monitoring inquiries and evaluating support staff performance. This enhanced oversight helps boost productivity and fosters better customer relationships. Additionally, features like custom forms allow customers to easily submit queries directly from the Shopify storefront, resulting in a smoother support experience. Overall, Webkul Helpdesk Support-UVdesk is an invaluable tool for businesses looking to optimize their customer support processes and elevate customer satisfaction.
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Social media integration
Ticket conversion
Marketplace integration
Service ticket management
Support workflow automation
Multi-channel support
  • $19-$299 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
86 Reviews

Surveys for attribution, customer insights, and feedback. Show more

KNO Post Purchase Surveys is a user-friendly app designed to help businesses gain valuable insights from their customers through post-purchase surveys. It offers an array of features, including targeted audiences, pre-built templates, and benchmarking, along with advanced attribution models to assess the revenue impact from various channels, demographics, and shopping motives. By leveraging zero-party data, the app enables businesses to delve into customer motivations and foster deeper engagement through insightful survey actions. With multi-question and attribution surveys, KNO provides comprehensive feedback that is pivotal for making informed marketing decisions and driving business growth. The platform supports a quick setup with over 30 complete survey templates and a range of pre-built questions, while logic flows facilitate detailed analysis and actions to enhance customer engagement. Moreover, KNO's integration capabilities with top platforms and data dispersion via REST API ensure seamless functionality and robust data analysis.
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Pre-built templates
Platform integration
Zero-party data
Customer segments
Advanced attribution
Multi-question surveys
  • $99-$599 / Month
  • 7 Days Free Trial
8.2
1 Reviews

AI ambassador enhances sales with recommendations and real-time customer engagement.

Personalized recommendations
Real-time engagement
No-code setup
Cart abandonment reduction
Dynamic promos

"Quick, customizable WhatsApp chat support for seamless customer interaction."

  • $19.99-$39.99 / Month
  • Free Plan Available
  • New
9.1
2 Reviews

Automate WhatsApp shop notifications, streamline customer chats, boost conversions.

Create wonderful post-purchase experiences. Show more

Wonderment Post-Purchase is an essential tool for businesses aiming to streamline their order fulfillment process by quickly identifying stalled shipments, shipping exceptions, and problematic orders. With its robust analytics, the app reveals patterns in your fulfillment processes and interactions with carriers, enabling you to address issues proactively. By providing proactive notifications, Wonderment Post-Purchase allows businesses to own the entire post-purchase journey and keep customers informed, minimizing the common "Where's my order?" inquiries. This not only enhances customer satisfaction but also helps build trust, driving repeat business. The app eliminates shipping blind spots, ensuring transparent and efficient communication to improve overall customer experience. By optimizing your post-purchase operations, Wonderment Post-Purchase empowers businesses to maintain smooth logistics and deliver on their promises consistently.
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Proactive notifications
Stalled shipments alert
Shipping exceptions notifications
Problem orders detection
Fulfillment patterns analysis
Carrier performance insight
  • $3.49 / Month
  • Free Plan Available
  • 3 Days Free Trial
8.2
1 Reviews

Create a FAQ page and FAQ sections that are fully customizable Show more

ET Help Center & FAQ Page is an intuitive app designed to streamline the creation of accordion-style FAQ sections for your e-commerce store. Whether you're looking to enhance a specific page with detailed questions and answers or develop a comprehensive FAQ page, this app offers a quick and hassle-free solution. It allows you to easily customize the design to match your store's branding, ensuring a seamless integration with your existing website style. With ET Help Center & FAQ Page, you receive a simple code snippet, eliminating the need for extensive coding knowledge. This flexibility not only allows you to arrange FAQs wherever needed on your site but also ensures a user-friendly experience for your customers. Bringing clarity and organization to your customer service strategy has never been easier with this versatile app.
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Customizable sections
Easy navigation
Create faq page
Help user queries
Increased self-service
  • $9.9-$199 / Month
  • Free Plan Available
  • 7 Days Free Trial

24/7 AI chat support for efficient e-commerce customer service.

Organize your FAQ into an easy-to-use format

No coding required
Category management
Search functionality
Unlimited faqs
Faqs organization
Stunning themes
  • $39.9-$199.9 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • New
9.1
6 Reviews

Boost sales with smart AI-driven chats and real-time support.

  • $39-$169 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
37 Reviews

Easy return, exchange, refund, store credit, gift card & label Show more

ReturnX is an innovative app designed to streamline the return and exchange process for eCommerce businesses, particularly on Shopify. This powerful tool automates return labels and offers a self-service portal, making it easier than ever for customers to handle returns and exchanges. By integrating with major logistics partners like DHL, DPD, Royal Mail, UPS, and USPS, ReturnX ensures smooth logistics management, saving valuable time for businesses. It enhances customer loyalty by providing flexible refund options such as gift cards, and employs AI analytics to analyze return requests, images, and comments for actionable insights. With a custom rules engine, businesses can enforce their unique return and refund policies effortlessly. Overall, ReturnX not only simplifies return management but also helps recover revenue, making it an essential asset for modern eCommerce retailers.
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Automated return labels
Self-serve options
Custom branded portal
Refund via gift card
Major logistics integration
Actionable return insights

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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