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Showing 160 to 180 of 1483 Apps
  • $89-$119 / Month
  • 14 Days Free Trial
7.6
124 Reviews

Respond faster & smarter with AI. Upgrade from Gorgias/Zendesk Show more

Richpanel: AI Customer Service is a powerful helpdesk solution designed to streamline customer support processes for businesses, enabling them to efficiently manage high volumes of inquiries with minimal staff. By leveraging AI technology, the platform is trained on historical customer interactions, empowering customer service agents to respond as effectively and quickly as the best-performing team members, improving response time by 2-3x. The app features a comprehensive multi-channel support system, including email, chat, Facebook, Instagram, phone, and more, all within a single inbox for seamless management. Richpanel also offers a self-service portal for instant, 24/7 customer support, a live chat widget, FAQ page, and automation tools, alongside in-depth reporting capabilities to provide actionable insights for continuous improvement. As a popular alternative to platforms like Shopify Inbox, Zendesk, and Gorgias, among others, Richpanel allows easy integration with your existing software stack to maximize efficiency. With its robust set of tools and AI-driven assistance, Richpanel enhances the agility and effectiveness of customer service teams, ensuring high-quality, speedy interactions with customers.
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Integration capabilities
Ai-powered helpdesk
Manage high support volumes
Accurate response assistance
Customer self-service
Handle multiple channels

Call Tracking & Automation Platform for Merchants Show more

CallTrackingMetrics is a versatile app designed to enhance call tracking and management for businesses focused on driving orders and sales. By utilizing dynamic number insertion (DNI), it seamlessly connects offline calls to online sales, offering more accurate attribution and insights. Users can leverage real-time buyer data to close more sales efficiently and automate touchpoints for enhanced customer engagement. The app simplifies the sales process, providing detailed insights into the entire buyer journey and comprehensive conversation analytics to boost customer service. It also supports SMS campaign creation to keep customers informed during order fulfillment. Additionally, CallTrackingMetrics allows businesses to view caller order histories and identify buyer preferences, enabling customized automated communications to strengthen customer relationships.
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Dynamic number insertion
Automated sms follow-ups
Real-time buyer insights
Conversation analytics
Ad tracking numbers
Sms campaigns for orders
  • $2.99-$5.99 / Month
  • Free Plan Available
9.1
4 Reviews

Collect & Display Happy Customers Testimonials Widgets Show more

Centous - Testimony Reviews is a powerful tool designed to enhance your business's credibility by showcasing customer testimonials. This app allows you to seamlessly collect reviews directly from your website, simplifying the process of gathering valuable social proof. Whether you're starting fresh or already have a collection of customer feedback, Centous allows for easy import and export of testimonials, ensuring no valuable review is left behind. Its range of modern testimonial layouts can be customized to match your brand's theme, providing a cohesive and professional look. Users can create unlimited testimonial widgets, displaying them anywhere on their store in slider, grid, or list formats. With Centous, effectively managing and presenting customer testimonials becomes effortless, helping you build trust and connect more effectively with your audience.
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Collect testimonials
Unlimited widgets
Modern layouts
Slider, grid, list
Import/export testimonials
  • Free Plan Available
  • 7 Days Free Trial
9.1
267 Reviews

Live chat with shoppers on Facebook Messenger, Instagram &more Show more

Omega Messenger, WhatsApp Chat is a versatile communication tool designed to streamline customer interactions on Shopify stores. With seamless one-click integration, it supports persistent conversations across over 20 platforms, including Facebook Messenger, WhatsApp, SMS, email, and more, making it a comprehensive solution for engaging with customers. The app not only assists in increasing sales conversions and generating leads but also enhances customer support with a convenient live chat button. Users can customize the chat widget to align with their brand's style and target specific devices or pages, adding a personal touch to interactions. The app also offers insightful analytics on the effectiveness of each chat channel, helping businesses optimize their communication strategies. With features like preset welcome messages, Omega Messenger ensures that customer engagement is both immediate and meaningful, fostering stronger relationships with clients.
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Live chat widget
One-click integration
Persistent conversions
Real-time conversations
Superior deliverability
Real-time messages
  • $6.99 / Month
  • 7 Days Free Trial
9.1
252 Reviews

Effortlessly connect with customers through a customizable chat button.

Automate Shopify customer interactions with multilingual AI chatbot for sales boost.

  • $9-$19 / Month
  • Free Plan Available
8.2
5 Reviews

Order Sync for PayPal & Stripe. Build Trust and Get Funds. Show more

PaySync is an innovative app designed to automate the syncing of tracking numbers to PayPal in real-time, streamlining operations for merchants. With an easy setup process that handles all orders with just one click, it ensures that syncing is completed swiftly, even for multiple PayPal accounts, potentially saving merchants up to 40 hours each month. By reducing PayPal holds and resolving chargeback issues promptly, PaySync allows funds to be released quickly, improving cash flow for sellers. It also helps optimize seller protection by mitigating fraudulent orders and minimizing chargeback claims, allowing Shopify store owners to focus on growth rather than administrative tasks. The app features a user-friendly dashboard where merchants can view and respond to chargebacks, improving account management efficiency. With the ability to connect multiple PayPal accounts, PaySync is tailored to support the needs of growing businesses, making the tracking process seamless and efficient.
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Automated syncing
Connect accounts
User friendly
Reduce chargebacks
Respond to chargebacks
  • $29-$99 / Month
  • Free Plan Available
  • 30 Days Free Trial
9.1
14 Reviews

Order & shipping notifications via WhatsApp, SMS & Live Chat Show more

Mercuri SMS & WhatsApp Chat is a dynamic Shopify app designed to elevate eCommerce performance through personalized marketing and efficient customer communication. By leveraging WhatsApp and SMS, it enhances customer engagement and retention, crucial for driving sales and fostering brand loyalty. The app features an integrated SMS and WhatsApp Shared Inbox that works seamlessly with Gorgias SMS, enabling customer service teams to streamline operations and concentrate on more complex inquiries. Automated workflows take care of routine communications, such as order confirmations and shipping updates, significantly optimizing operational efficiency. Additionally, the app empowers businesses to send targeted marketing messages about new launches and sales, and provides timely notifications to keep customers informed. A WhatsApp Chat Widget offers a direct communication channel, while the app's capabilities extend to recovering abandoned carts by sending direct checkout links, effectively boosting conversion rates.
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Workflow automation
Abandoned cart recovery
Order notifications
Live chat
Shared inbox
Personalized marketing
  • $5-$75 / Month
  • 7 Days Free Trial
7.2
23 Reviews

Helps with ADA & WCAG Compliance. Online Store 2.0 Compatible. Show more

Accessibly is a comprehensive app designed to help your website adhere to the Americans with Disabilities Act (ADA) and the Web Content Accessibility Guidelines (WCAG). By improving accessibility, Accessibly helps create a more inclusive shopping environment for all customers. Users can select from a range of accessibility options via an intuitive widget, while our background features automatically address certain accessibility issues on your site. For instance, our app provides AI-generated image alt text and essential navigation shortcuts like "skip to content," enhancing user experience. Additionally, Accessibly offers an accessibility statement and template, making compliance straightforward. With in-depth analytics, you can track and enhance user engagement, while developers benefit from a headless JavaScript feature and customizable trigger options, offering flexibility and control over accessibility implementations.
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In-depth analytics
Accessibility options
Ai-generated alt text
Accessibility statement
Background features
Instant application
  • $49-$399 / Month
  • Free Plan Available
  • 14 Days Free Trial
7.4
6 Reviews

"Effortlessly boost sales with your 24/7 Personal Shopper AI." Show more

Omakase.ai is an innovative app that transforms your website into an interactive, Voice-Powered Sales Agent designed to enhance customer engagement and boost sales. Unlike traditional chatbots that often fall short in selling, Omakase.ai is equipped to talk, listen, and recommend products intelligently as customers browse, offering a personable shopping experience. It effortlessly scrapes product details and knowledge from your shop URL to create a tailored Voice AI Agent, effectively automating and optimizing your sales process. With over 10,000 agents already created, the app has proven its effectiveness in various industries. The Agentic Dashboard allows for easy training and modification of your AI agent, ensuring it remains aligned with your current sales strategies and goals. Additionally, Omakase.ai provides comprehensive conversation data analytics, offering valuable insights into customer behavior and preferences to further refine your sales approach. Start a free trial today by simply dropping your URL and watch your sales engage with technology that truly understands your customers.
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Conversation analytics
Voice-powered sales
Product scraping
Agentic dashboard

24/7 AI-powered chatbot for instant support, product suggestions, and insights. Show more

Chizy AI Chatbot is an intelligent customer support solution providing round-the-clock live chat assistance with human-like interactions powered by cutting-edge artificial intelligence. It effortlessly learns your store products, policies, and webpages, enabling it to provide instant, accurate answers and make personalized product recommendations that align with customer needs. Equipped with AI-driven insights, Chizy AI Chatbot streamlines your support operations by allowing you to filter and analyze interactions, reduce manual workload, and optimize response times, ultimately boosting sales conversions. The app also offers the flexibility of training the chatbot with custom settings and knowledge for tailored performance. Moreover, it ensures a seamless customer support experience by facilitating smooth transitions to live agents through WhatsApp, phone, or email. Delivering multilingual support in over 100 languages, Chizy AI Chatbot is an indispensable tool for modern businesses seeking to enhance customer satisfaction and streamline operations.
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Multilingual support
Ai product recommendations
Ai-driven insights
24/7 live chat
Auto-learn products
Seamless agent transition
  • $2.99-$9.99 / Month
  • 7 Days Free Trial

Use FAQs at any store page without creating a page for it. Show more

Cubexican‑faq is a versatile app designed to enhance the FAQ management experience for online store owners utilizing 2.0 theme app blocks. It empowers users to strategically place FAQs on any store page, offering greater flexibility compared to traditional single-page FAQs. This app allows full customization of FAQ styles, enabling unique designs that differentiate your store from competitors. With its built-in SEO Booster Extension, cubexican-faq helps improve search engine visibility by allowing the injection of crucial meta tags. The app also features responsive design themes and CSS customization options, ensuring seamless integration across devices. Users can leverage tools like click-ordering to spotlight popular questions and rich text integration to add depth to their content. Additionally, the app supports grouping FAQs using the TABs theme app block extension, enhancing the navigability and organization of information.
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Responsive design
Seo booster
Custom styles
Manage faqs
Dynamic designs
Theme app blocks
  • Free Plan Available
(3.8/5)
20 Reviews

Easy eCommerce shipping service in Egypt Show more

Bosta Shipping is a streamlined logistics app designed to enhance the shipping experience for businesses with ease and efficiency. With just a few clicks, users can seamlessly sync their orders with the app's dashboard, allowing for a cohesive management system. The app also offers the functionality to edit order details and cancel orders, providing flexibility and control over your shipments. Printing air waybills (AWBs) has never been easier, ensuring that all necessary documentation is readily available. Additionally, businesses can request pickups directly through the app, simplifying the logistics process even further. Bosta Shipping is committed to offering a comprehensive solution that optimizes order management and logistics for all businesses.
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Edit order details
Sync orders
Request pickup
Print awbs

"Instant WhatsApp connection: Boost shopper engagement and conversions effortlessly."

  • $4.99 / Month
  • Free Plan Available
9.1
11 Reviews

Add a floating phone or 'call us' button for sales and support Show more

Phoneize Phone Call Button is an intuitive app designed to streamline communication with your store's visitors by adding a floating 'call us' button. This feature, available on mobile devices, allows customers to instantly connect with you, while desktop and tablet users can easily view your contact number. By facilitating more phone calls, the app helps generate more leads, ultimately boosting your sales. With a seamless installation process that requires no coding, Phoneize is compatible with any website theme. Customize the color and style of your 'call us' button to ensure it aligns perfectly with your shop's design aesthetic. Enhance customer interaction and service with ease using this efficient communication tool.
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Theme compatibility
Automatic installation
Floating call button
Customizable style
Instant phone contact
  • Free Plan Available
8.2
1 Reviews

Saving time with automation Show more

LianLian Extension is a powerful tool designed to streamline your workflow by eliminating the need for manual information uploads to your dashboard. Emphasizing automation, this extension ensures that your data handling processes are efficient and error-free. By automating routine tasks, LianLian Extension not only saves you valuable time but also enhances your ability to increase conversion rates by allowing you to focus more on strategic decision-making. With its seamless integration, the app offers an invaluable add-on service, optimizing your resource allocation and operational efficiency. Experience the ease of modern automation and enhance your productivity with LianLian Extension.
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Increase conversion rate
Save time
Automation
Sync tracking information
Add-on service
  • $39 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.5
10 Reviews

Login to customer account from admin panel in one click Show more

The Login As Customer ‑ Magefan app streamlines customer support by allowing administrators or managers to log into customer accounts with ease, either using Multipass or without it. This capability empowers support teams to assist customers effectively by managing orders, resolving issues, and answering questions directly within the customer account interface. Additionally, the app includes features for customers to request support, enhancing customer satisfaction and engagement. Managers can also update customer passwords when assisting with login issues, ensuring smooth and secure access. With its user-friendly interface, the app is a powerful tool for businesses aiming to improve customer service efficiency and effectiveness. Whether troubleshooting or supporting transactions, this extension offers a seamless experience for both customers and support teams.
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Issue resolution
Customer account access
Multipass login
Order assistance
Password change
  • $0.9 / Month
  • Free Plan Available
8.2
1 Reviews

"Add a WhatsApp chat button, enhancing customer communication seamlessly."

  • $19-$99 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
5 Reviews

"Boost sales with 24/7 AI chatbot: multilingual, automated, insightful." Show more

Yep: AI Chatbot & FAQ is a powerful tool designed to enhance your e-commerce experience by transforming casual browsers into loyal buyers. The app intelligently answers customer inquiries and recommends products, leveraging its capability to communicate in over 80 languages to ensure global reach. It automates tasks like order tracking and promo code distribution, providing round-the-clock customer support without the need for constant human intervention. YepAI's WhatsApp integration ensures seamless communication, allowing for an effortless transition between AI chatbots and human agents when a personal touch is required. The app draws on your product data and FAQ to deliver consistent, on-brand responses, enhancing both the quality and accuracy of customer interactions. An analytics dashboard further empowers businesses by offering valuable insights into customer behavior, enabling more strategic decision-making. With YepAI, elevate your customer service and engagement to a new level of efficiency and personalization.
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Multilingual support
Ai product recommendations
Order tracking automation
Whatsapp integration
Analytics dashboard
On-brand answers

Instant customer engagement with customizable, cross-device social chat button.

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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