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Showing 160 to 180 of 1829 Apps
JivoChat: Live Chat & WhatsApp

JivoChat: Live Chat & WhatsApp

  • $29 / Month
  • Free Plan Available
  • 14 Days Free Trial
7.7
108 Reviews
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Omnichannel Live Chat with WhatsApp and Marketing Solutions Show more

JivoChat: Live Chat & WhatsApp is a comprehensive communication app designed to enhance customer engagement and streamline interactions across multiple platforms. This powerful tool seamlessly integrates live chat features on your website and connects with WhatsApp, allowing businesses to provide instant support and address customer inquiries in real-time. The intuitive interface ensures ease of use, empowering support teams to manage multiple conversations simultaneously. JivoChat offers customizable chat widgets, automated responses, and detailed analytics to optimize your customer service experience. With its multilingual support and cross-platform compatibility, JivoChat enables businesses to reach a global audience effectively. Whether you're a small business or a large enterprise, this app provides the flexibility and scalability needed to elevate your customer communication strategies.
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ShopJets Customer Support App

ShopJets Customer Support App

  • $19 / Month
  • 90 Days Free Trial
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A simple and effective customer support helpdesk software Show more

The SJ Customer Support App is a transformative solution for e-commerce merchants, streamlining all customer communications into a single, easily managed inbox. Its seamless integration with Shopify simplifies operations and enhances the user experience by reducing the clutter of fragmented tools. The app's powerful automation features help overcome repetitive tasks, boosting efficiency and productivity while minimizing the risk of missed messages. With pre-written canned responses, agents can ensure quick and consistent interactions, enhancing overall customer satisfaction. Team collaboration tools further enable internal communication and task management, fostering a cohesive support environment. For any growing e-commerce business, SJ Customer Support App is an indispensable tool for delivering high-quality, consistent customer service effortlessly.
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Alhena: Shopping & Support AI

Alhena: Shopping & Support AI

  • $1199-$599 / Month
  • Free Plan Available
8.2
4 Reviews
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Generative AI for customer service & profitable growth Show more

Gleen AI: Sales & Support AI is a cutting-edge generative AI chatbot designed to enhance customer satisfaction and operational efficiency. It provides real-time responses to customer inquiries across various platforms, including email, live chat, messaging apps, and social media, ensuring a seamless omni-channel communication experience. The app seamlessly integrates with popular help desk and live chat solutions such as Gorgias, Freshdesk, Zendesk, and Richpanel, allowing for a smooth transition between automated responses and human agents when necessary. Furthermore, Gleen AI has the capability to sync with your Shopify catalog, inventory, and pricing data, enabling conversational product search and support that is informed and contextually relevant. Trusted for its accuracy, Gleen AI ensures both businesses and customers receive reliable information. It maintains a consistent brand tone, avoiding generic bot replies, while also providing real-time access to store information for comprehensive and efficient customer interactions.
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Essential

Essential

  • $1 / Month
  • 14 Days Free Trial
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Botones de WhatsApp personalizables para mejorar atención y ventas en Shopify. Show more

Essential es una innovadora aplicación diseñada para comerciantes de Shopify que desean mejorar la atención al cliente y aumentar las ventas mediante la integración de botones de WhatsApp en sus tiendas. La aplicación permite la creación de botones de WhatsApp totalmente personalizables, ofreciendo múltiples estilos y colores para que se ajusten a la identidad de la marca de cada comerciante. Además, Essential facilita la configuración de mensajes automáticos iniciales específicos para cada producto, optimizando así la comunicación desde el primer contacto. También ofrece una gestión flexible de horarios de atención, permitiendo a los usuarios definir los días activos para responder a las consultas. Los comerciantes pueden personalizar la posición del botón en las páginas de producto para una mejor visibilidad y accesibilidad. Finalmente, la integración directa con WhatsApp Business asegura una comunicación instantánea y fluida con los clientes, potenciando la experiencia de compra.
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ReelCart

ReelCart

  • $20-$120 / Month
  • Free Plan Available
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"Transform shopping with engaging video carousels and popups."

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Brandwise: AI Customer Service

Brandwise: AI Customer Service

  • $49-$269 / Month
  • 7 Days Free Trial
8.2
2 Reviews
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AI-driven helpdesk for seamless customer service & social media management. Show more

Brandwise: AI Customer Service is a comprehensive helpdesk solution designed to enhance customer service through the power of artificial intelligence. This app leverages advanced AI to automatically resolve customer service tickets, ensuring swift and precise responses that reflect accurate brand information. It actively moderates social media interactions by hiding negative comments on ads and proactively responding to comments and direct messages across platforms like Instagram, Facebook, and TikTok. Brandwise centralizes customer communication in a unified inbox, integrating email and live chat for streamlined interaction management. With easy access to order and shipping details and the ability to process refunds directly from your inbox, it simplifies administrative tasks. The app also features in-depth analytics, providing insights for both individual team members and the entire organization, aiming to save time, enhance customer satisfaction, and empower teams to deliver superior service. Whether you’re looking to boost efficiency or improve brand reputation, Brandwise equips your team with the tools needed to win more customers and streamline operations.
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Ping: Order Updates with Alexa

Ping: Order Updates with Alexa

  • $1.99-$15.99 / Month
  • 7 Days Free Trial
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Customer order & delivery updates to an Alexa enabled device Show more

Ping: Order Updates with Alexa is an innovative app designed to enhance customer satisfaction by integrating order tracking capabilities with Alexa devices. With the growing presence of Alexa in households, Ping empowers your customers to effortlessly inquire about their order status by simply asking, "Where's my delivery?" This feature provides real-time updates from dispatch to delivery, ensuring transparency and reducing customer anxiety. Additionally, Alexa devices can receive notifications for critical stages in the delivery process, keeping customers informed at all times. By incorporating Ping into your store, you offer a modern, efficient, and customer-centric experience. Install Ping: Order Updates with Alexa today and transform your order tracking capabilities into an effortless, voice-activated process.
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Spark Tools for Inbox

Spark Tools for Inbox

  • $5 / Month
  • 14 Days Free Trial
8.2
2 Reviews
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Enhance Shopify Inbox chat with customizable features and engagement tools. Show more

Spark Tools for Inbox is a versatile app designed to enhance your Shopify Inbox chat experience with customizable features and settings. By allowing you to modify the chat button’s appearance, you can create a seamless integration that aligns with your site's branding through options for a custom SVG icon, label, and font. The app enables you to tailor button sizing and positioning, ensuring optimal display on both large and mobile screens. You can set proactive chat messages to engage idle visitors and drive interaction. Additionally, it offers the flexibility to define operational hours, showcasing an offline chat button or hiding it entirely when your team is unavailable. With region-specific visibility settings, you can manage where the chat is displayed to cater to a global audience. Note that Spark Tools for Inbox requires the Shopify Inbox chat app to be installed for full functionality.
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Web2Chat

Web2Chat

  • Free Plan Available
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Real-time chat and order updates to enhance customer support Show more

Web2Chat is an innovative app designed to streamline customer support by enabling users to check their order status directly within your store. By entering their email or order number, customers can self-serve and obtain real-time updates, significantly reducing the volume of support inquiries. This functionality not only enhances customer satisfaction but also liberates your support team to focus on more complex queries. During live chat interactions, support staff have seamless access to order details, facilitating quicker and more informed responses to customer inquiries. Web2Chat is an ideal solution for merchants seeking to improve communication channels and optimizing support efficiency with minimal effort. It is a perfect tool to elevate your store's service quality while maintaining smooth and hassle-free operations.
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Tracktor Order Tracking

Tracktor Order Tracking

  • $4.99-$49.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
7.6
145 Reviews
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Track order lookup, add custom order statuses, and more! Show more

Tracktor Order Tracking is a powerful app designed to turn first-time buyers into repeat customers by enhancing their shopping experience and reducing your support overhead. It integrates with over 1,500 major carriers worldwide, providing seamless tracking for your packages. This app offers real-time visibility into the status and location of every item in transit, making it easier to manage your orders globally. Customizable settings allow you to design a branded tracking page that delights your customers while keeping them informed with timely email and SMS notifications. Tracktor reduces the volume of "Where Is My Order" (WISMO) inquiries by empowering customers with self-service tools and clear insights into their deliveries. Experience the ease of managing deliveries with an interactive 3D map offering detailed tracking insights. Boost customer satisfaction and sharpen your brand's support efficiency with Tracktor.
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Gleura Order Tracking

Gleura Order Tracking

  • $4.99-$24.99 / Month
  • 1 Days Free Trial
8.2
1 Reviews
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Effortlessly manage support with instant tracking and 24/7 responses.

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Assistly: AI Chat

Assistly: AI Chat

  • $9.99-$39.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
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"Revolutionize support with AI-driven chat for personalized customer experience." Show more

Assistly: AI Chat is an innovative solution for business owners seeking to elevate their customer support experience. This intelligent chat tool ensures that your customers receive personalized guidance as they explore your catalog, helping them find the right products efficiently. Equipped with advanced algorithms, Assistly adeptly understands customer inquiries and provides accurate recommendations, enhancing satisfaction and boosting sales. Seamlessly integrate live chat into your Shopify store for instant, real-time customer interactions. The app also automates routine tasks like welcomes, lead capture, and frequently asked questions, streamlining your support process. Invest in Assistly to transform your customer service operations and empower your business with cutting-edge technology.
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Google Store Rating

Google Store Rating

  • $9.99 / Month
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Accelerate Shopify merchants to Google’s Top Quality Store badge.

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EcoReturns: AI powered Returns

EcoReturns: AI powered Returns

  • $29-$299 / Month
  • Free Plan Available
  • 30 Days Free Trial
8
125 Reviews
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Automate Returns, Exchanges, Credits & Lower refunds with AI Show more

EcoReturns is an innovative AI-powered app designed for Shopify merchants, focusing on streamlining and automating the returns and exchange process. With features like a highly configurable return portal, customizable return policies, and branded notifications, it helps businesses reduce refunds and fraud efficiently. The app facilitates a smooth transition for users migrating from other platforms like Loop Returns, Aftership, and others. It enhances the customer experience by automating RMAs, generating shipping labels, and scheduling pickups to reduce turnaround time. Additionally, EcoReturns offers inbuilt discounted shipping labels or the flexibility to connect with your own shipping provider. Leveraging AI tools, the app not only prevents returns and reduces Return to Origin (RTO) rates but also aims to boost profitability. With integrations to various ERP, CRM, and shipping solutions, along with a ChatGPT-powered chatbot, EcoReturns ensures a comprehensive and delightful post-purchase journey for customers.
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Accessibly

Accessibly

  • $5-$75 / Month
  • 7 Days Free Trial
7.2
23 Reviews
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Helps with ADA & WCAG Compliance. Online Store 2.0 Compatible. Show more

Accessibly is a comprehensive app designed to help your website adhere to the Americans with Disabilities Act (ADA) and the Web Content Accessibility Guidelines (WCAG). By improving accessibility, Accessibly helps create a more inclusive shopping environment for all customers. Users can select from a range of accessibility options via an intuitive widget, while our background features automatically address certain accessibility issues on your site. For instance, our app provides AI-generated image alt text and essential navigation shortcuts like "skip to content," enhancing user experience. Additionally, Accessibly offers an accessibility statement and template, making compliance straightforward. With in-depth analytics, you can track and enhance user engagement, while developers benefit from a headless JavaScript feature and customizable trigger options, offering flexibility and control over accessibility implementations.
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Talksy – Smart Live Chat & AI

Talksy – Smart Live Chat & AI

  • Free Plan Available
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Real-time live chat for store owners to connect with customers instantly.

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Zenith Post Purchase Survey

Zenith Post Purchase Survey

  • Free Plan Available
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"Capture customer insights effortlessly post-purchase with targeted surveys."

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GO WhatsApp Order Tracking

GO WhatsApp Order Tracking

  • $6.99-$49.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
6.3
4 Reviews
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Shipping status notifications via Whatsapp Show more

GO Tracking: Whatsapp Updates is a sophisticated application designed to enhance your WhatsApp experience by providing real-time activity tracking and updates. This app allows users to monitor online status and activity patterns of their contacts, offering insights into their availability. With its intuitive and user-friendly interface, GO Tracking ensures seamless navigation and easy access to information. Notifications and alerts keep you informed about any changes, so you stay updated without constantly checking the app. Privacy and security are prioritized, ensuring your personal data remains protected while you enjoy the app's features. Whether for personal or professional use, GO Tracking: Whatsapp Updates is a reliable tool to stay connected and informed about your important contacts.
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Product FAQ Manager

Product FAQ Manager

  • Free Plan Available
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Streamline product pages with customizable, organized FAQs for quick customer answers.

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HelpLane

HelpLane

  • $49-$199 / Month
  • Free Plan Available
  • 14 Days Free Trial
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Unify customer support: orders, chats, and AI-powered responses in one inbox.

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Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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