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Showing 160 to 180 of 1619 Apps
Wonderment Post‑Purchase

Wonderment Post‑Purchase

  • $99-$449 / Month
7.4
74 Reviews
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Create wonderful post-purchase experiences. Show more

Wonderment Post-Purchase is an essential tool for businesses aiming to streamline their order fulfillment process by quickly identifying stalled shipments, shipping exceptions, and problematic orders. With its robust analytics, the app reveals patterns in your fulfillment processes and interactions with carriers, enabling you to address issues proactively. By providing proactive notifications, Wonderment Post-Purchase allows businesses to own the entire post-purchase journey and keep customers informed, minimizing the common "Where's my order?" inquiries. This not only enhances customer satisfaction but also helps build trust, driving repeat business. The app eliminates shipping blind spots, ensuring transparent and efficient communication to improve overall customer experience. By optimizing your post-purchase operations, Wonderment Post-Purchase empowers businesses to maintain smooth logistics and deliver on their promises consistently.
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Proactive notifications
Stalled shipments alert
Shipping exceptions notifications
Problem orders detection
Fulfillment patterns analysis
Carrier performance insight
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ECF: Contact Form Builder

ECF: Contact Form Builder

  • $4.99-$12.99 / Month
  • 7 Days Free Trial
8
43 Reviews
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Easy contact form with file upload, reCAPTCHA, & auto replay. Show more

ECF: Contact Form Builder is a dynamic app designed to simplify the process of creating custom forms using an intuitive drag-and-drop interface. Whether you are designing contact forms, testimonials, or conditional forms, the app allows you to effortlessly customize fields, rearrange them, and set required fields as needed. The user-friendly form settings enable easy configuration of email-specific autoresponders, allowing you to direct form submissions to multiple recipients and set BCC options to suit your needs. Additionally, the app provides facilities to customize the sender's email address and subject line for a personalized touch. Integration with services like Google reCAPTCHA, Mailchimp, and Klaviyo ensures your forms are not only efficient but also secure. With features like file uploads and conditional emails, ECF: Contact Form Builder equips you with all the tools necessary for a seamless form creation experience.
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Mailchimp integration
Google recaptcha
File upload
Klaviyo integration
Conditional fields
Drag & drop fields
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Focal Live Chat & Helpdesk

Focal Live Chat & Helpdesk

  • Free Plan Available
8.2
3 Reviews
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Boost sales and support with integrated Live Chat and CRM Show more

Focal Live Chat & Helpdesk is a comprehensive app designed to streamline customer support across multiple platforms. This versatile tool offers a centralized live chat support dashboard, integrating with various channels like WhatsApp, Facebook, Line, SMS, Telegram, and Emails, making it an all-in-one helpdesk solution for Shopify stores. By automating repetitive tasks, the app saves valuable time and enhances efficiency, allowing teams to focus on more complex customer interactions. Users can effortlessly manage all interactions from a single dashboard, empowering teams to engage effectively with customers and improve the overall shopping experience. Real-time reporting and status updates provide valuable insights into each conversation, enabling businesses to refine their customer service strategies continually. With its live chat widget and omnichannel support, Focal Live Chat & Helpdesk ensures instant customer engagement and a seamless support experience.
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Real-time communication
Task automation
Omnichannel support
Unified dashboard
Reporting & analytics
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Charla Live Chat

Charla Live Chat

  • $9 / Month
  • Free Plan Available
8.2
4 Reviews
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Never miss a lead. Deliver the Best Support. Show more

Charla Live Chat is a powerful tool designed to enhance customer experience by connecting businesses instantly with their visitors. It offers a seamless platform for addressing all sales and support needs, ensuring that companies can be there for both new and existing customers at the most crucial moments. Utilizing the intuitive Agents Dashboard, users can quickly access visitor profiles and conversation histories, enabling fast and efficient responses through canned messages. To further streamline operations, Charla allows for custom chat flows, easing the workload on support agents. The app includes a comprehensive Knowledge Base and Help Desk, equipping teams with everything needed to offer top-notch assistance. With native iOS and Android support, users can stay connected on the go, and its multi-site support feature consolidates communications across various stores into a single inbox. Additionally, Charla provides valuable customer feedback, allowing businesses to gain insights into customer concerns and satisfactions.
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Mobile app
Knowledge base
Customer feedback
Canned responses
Instant connection
Agents dashboard
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Asklayer Survey & NPS for pros

Asklayer Survey & NPS for pros

  • $9-$29 / Month
  • Free Plan Available
  • 7 Days Free Trial
8
56 Reviews
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Highly customizable & low-friction surveys get more answers Show more

Asklayer Post Purchase Survey is a powerful tool designed to enhance your business decision-making through actionable customer feedback. This versatile app offers per-question reporting with intuitive in-app charts and allows you to export raw data for comprehensive external analysis. With Asklayer, you can conduct unlimited surveys across unlimited pages, boasting over 15 question types to gather the insights you need. Packed with advanced features like targeting rules, skip logic, and question randomization, the app enables highly customized survey experiences. Additional capabilities include coupon generation, NPS, CSAT, and cross-tabulation, ensuring a comprehensive data collection strategy. Asklayer seamlessly integrates with tools like Shopify and webhooks, streamlining your workflow. It provides robust on-site survey options and automated email follow-ups, boosting engagement and feedback collection post-purchase.
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Unlimited surveys
Advanced targeting
On-site surveys
Tag users
Coupon generation
Deep integrations
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MSG91 ChatBots

MSG91 ChatBots

  • Free Plan Available
  • New
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Automate Shopify sales with WhatsApp COD verification and AI-assisted selling.

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Mercately AI on WhatsApp 24/7

Mercately AI on WhatsApp 24/7

  • Free Plan Available
8.2
2 Reviews
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Get more ecommerce sales with seamless WhatsApp integration Show more

Mercately ‑ Sell on WhatsApp is a dynamic app designed to transform your WhatsApp into an influential sales platform. By seamlessly reconnecting with customers over abandoned carts and sending various notifications, it significantly enhances the shopping experience and boosts your revenue. The app offers intuitive integration that simplifies managing your store while engaging in real-time chats. Enjoy the added benefits of chatbots, personalized campaigns, and a customer-focused CRM, ensuring each interaction is meaningful and productive. Ideal for leveraging modern e-commerce trends, Mercately empowers businesses to turn every conversation into a potential sale. Furthermore, it automates abandoned cart recovery and enables WhatsApp marketing, allowing you to send order confirmations, track orders, and provide COD notifications, effectively bringing more customers back.
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Personalized campaigns
Whatsapp marketing
Order notifications
Cart recovery
Chatbots
Customer crm
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Friendzy ‑ Shop with Friends

Friendzy ‑ Shop with Friends

  • $14.99-$44.99 / Month
  • Free Plan Available
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Share, Chat, Explore, Compare and Shop together with friends Show more

Friendzy - Shop with Friends is a dynamic app that revolutionizes online shopping by transforming it into a social experience. With Friendzy, you can shop alongside your friends and family, no matter the distance, creating a virtual hangout while exploring your favorite stores. The app allows you to engage in lively chats, share laughs, compare items, and exchange shopping tips in real-time. It offers diverse shopping styles, letting you seamlessly switch between 'tag along' for a guided experience, 'together' for synchronized shopping, and 'independently' for solo exploration. Friendzy also provides a unique feature to launch interactive shopping sessions and stream your experience live to friends, ensuring they don’t miss out on your finds. Whether you're sharing a virtual window-shopping adventure or coordinating on planned purchases, Friendzy makes every shopping session memorable and fun.
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Interactive experience
Shop together
Private streaming
Switch styles
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FeedbackBuddy Purchase Surveys

FeedbackBuddy Purchase Surveys

  • $14.99 / Month
  • Free Plan Available
  • 30 Days Free Trial
7.7
2 Reviews
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Post Purchase Surveys, Insights, Where did you hear about us? Show more

Feedback Buddy ‑ Surveys is an intuitive app designed to help businesses gather valuable insights into their customers' purchasing experiences. By allowing customers to share feedback seamlessly, this tool enables companies to uncover key points they might have previously overlooked, ultimately enhancing customer satisfaction and brand loyalty. The app is equipped with a post-purchase feedback feature, providing companies with direct insights into customer experiences right after a transaction. Detailed analytics offer a comprehensive view of feedback trends, helping businesses make informed decisions. With support for unlimited questions and responses, Feedback Buddy ensures that no vital information slips through the cracks. By integrating this app into your strategy, you can transform customer feedback into actionable improvements for your products and services.
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Detailed analytics
Unlimited questions
Post purchase feedback
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MIT WhatsApp Widgets: 4 in 1

MIT WhatsApp Widgets: 4 in 1

  • $2.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
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Enhance your store with customizable WhatsApp marketing and support widgets. Show more

MIT WhatsApp Widgets: 4 in 1 is a comprehensive application designed to seamlessly integrate versatile WhatsApp widgets into your online store for enhanced marketing, sales, and customer support. With its intuitive Link Share and Share Product widgets, your customers can effortlessly share your website's content with their contacts on WhatsApp, increasing visibility and engagement. The app also features a convenient chat widget, allowing users to initiate live conversations with your support team through a single tap or click. Each widget in the app is fully customizable, enabling you to align them perfectly with your store’s unique theme and style. Additionally, you can choose which widgets to display on specific products and pages, ensuring targeted interaction. MIT WhatsApp Widgets supports the integration of multiple WhatsApp widgets within the same store, providing a flexible and user-friendly experience. Explore the possibilities by integrating these adaptable tools into your store today!
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Whatsapp chat widget
Multiple widget support
Link share widget
Product share widget
Order widgets
Fully customizable widgets
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Amojo Chat Marketing

Amojo Chat Marketing

  • $2.49-$4.99 / Month
  • Free Plan Available
9.1
4 Reviews
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Boost sales with automated WhatsApp communication and targeted marketing campaigns.

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DashAssist.AI

DashAssist.AI

  • $97-$299 / Month
  • Free Plan Available
  • 14 Days Free Trial
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Boost sales with AI: Automate support, personalize offers, recover carts. Show more

DashAssist.AI is a cutting-edge application designed to transform online clicks into actual customers through its omnichannel AI sales agent features. This app excels in automating customer support, offering personalized product recommendations, and efficiently recovering abandoned shopping carts, all of which contribute to boosting sales without any hassle. With DashAssist.AI, Shopify store owners can significantly reduce wasted advertising spend and enhance their return on ad spend (ROAS) while maximizing revenue through seamless integration. The app operates around the clock, engaging visitors with tailored product suggestions and automating customer service responses across various platforms. Its AI email support handles customer inquiries with ease, ensuring quick and efficient resolutions. Additionally, DashAssist.AI features social media auto-reply capabilities, enabling instant interactions with customers on platforms like Facebook and Instagram.
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Email automation
Recover carts
Automate support
Personalize offers
24/7 engagement
Social auto-reply
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Customer Link Hub

Customer Link Hub

  • $9.99 / Month
8.2
4 Reviews
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Effortless Customer Service Management, Streamline Intake Reqs Show more

Customer Link Hub is an innovative app designed to transform merchant-customer interactions by serving as a centralized platform for managing customer inquiries, orders, and support requests. This tool significantly streamlines communication, enabling businesses to respond quickly and effectively to customer queries, which enhances satisfaction and retention rates. Key features include automatic order loading and case queue management, allowing for efficient prioritization and resolution of customer issues. Customizable email templates further enhance communication by facilitating smooth transitions from email to case or message. The app also supports internal notes and messaging between merchants and customers, ensuring all parties have access to necessary information. Additionally, Customer Link Hub offers activity tracking within support cases, providing a comprehensive overview of interactions and progress.
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Customizable email templates
Automatic order loading
Case queue management
Email to case
Email to messages
Internal messaging
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toern ‑ Returns & Exchanges

toern ‑ Returns & Exchanges

  • $104-$735 / Month
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Seamless returns, exchanges, insights, and optimization for enhanced customer experience.

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Wapp ‑ WhatsApp Chat Button

Wapp ‑ WhatsApp Chat Button

  • $3.99-$9.99 / Month
  • 7 Days Free Trial
8.2
2 Reviews
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Add WhatsApp chat button and send abandoned cart notifications Show more

Wapp - WhatsApp Chat Button is a dynamic app designed to seamlessly integrate WhatsApp chat functionality into your online store, improving customer engagement and support. With this app, you can easily add a customizable WhatsApp chat button to your website, allowing visitors to initiate real-time conversations with your customer service team. This feature-rich tool enhances communication by offering quick responses, thereby increasing customer satisfaction and trust. The app supports multiple languages and provides analytics to track chat interactions, helping you refine your support strategy. It's versatile and simple to set up, with numerous design options to match your website's style. Perfect for businesses looking to build closer relationships with customers through direct and convenient communication.
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Customer engagement
Whatsapp chat button
Abandoned cart notifications
Drive sales
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ChatZi

ChatZi

  • Free Plan Available
  • New
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"Instant WhatsApp chat button for seamless customer communication on Shopify."

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Meetanshi Facebook Chat

Meetanshi Facebook Chat

  • Free Plan Available
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Make it easy for the customers to contact you via FB chat. Show more

Meetanshi Facebook Chat is a powerful tool designed to seamlessly integrate Facebook Messenger with your Shopify store, enhancing customer support experiences. By enabling direct communication, the app allows customers to chat with merchants in real-time, addressing inquiries without leaving the store. Users have the option of using their Facebook account or continuing as a guest for convenience. The app is built for easy integration, requiring no coding skills to set up. It offers customization features, allowing you to adjust the chat popup's appearance to align with your store's theme and personalize chat greetings for a tailored customer interaction. This ensures a cohesive look and feel while prioritizing swift and efficient customer service.
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Quick integration
Customize popup
Guest support access
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Smart Send

Smart Send

  • Free Plan Available
8.2
1 Reviews
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Pick-up points & label print to PostNord, GLS, Bring and DAO Show more

Smart Send is a powerful Shopify app designed to streamline your shipping process by linking your carrier directly to your shop. It enhances customer experience by allowing you to display pick-up points at checkout and set up advanced shipping criteria based on specific order details. Once an order is placed, you can effortlessly print shipping labels directly within Shopify, eliminating the need to navigate between different systems. Additionally, Smart Send automates customer notifications by activating Shopify's standard emails to send tracking numbers as soon as they are generated. This not only ensures seamless order management but also keeps your customers informed at every step of the shipping journey. The app supports international orders by enabling easy customs creation, making it an essential tool for enhancing both domestic and global shipping operations.
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Print labels
Send tracking notifications
Show pick-up points
Create customs forms
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Selllient AI

Selllient AI

  • Free Plan Available
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Optimiza ventas Shopify con WhatsApp: automatiza, personaliza, y gestiona eficazmente.

Catálogo sincronizado
Recomendaciones instantáneas
Gestión de mensajes
Ventas automatizadas
Búsqueda por imagen
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Enorm Ask a question

Enorm Ask a question

  • $3.99 / Month
  • 7 Days Free Trial
7.9
14 Reviews
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Let your Customers ask Questions and get Answers Show more

Enorm Ask a Question is a versatile app that empowers customers to inquire about multiple products seamlessly, enhancing your understanding of popular items. The app notifies administrators via email every time a question is posed, ensuring prompt attention and engagement. Admins have the flexibility to respond directly through email or on the question board, with all answers prominently displayed on the respective product pages. The app is designed with easy customization in mind, allowing you to tailor the "ask a question" feature to align with your website's theme effortlessly. Its responsive layout ensures optimal performance across various devices, enhancing user experience for both customers and administrators alike. Enorm Ask a Question not only enhances customer interaction but also provides valuable insights into product demand and customer preferences.
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Easy customization
Ask questions
Question notification
Respond via email
Answer on product page
Responsive layout
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Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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