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Showing 160 to 180 of 1545 Apps

You can chat directly with customers on Telegram via the bot. Show more

Yew is a seamless communication tool for merchants, utilizing a Telegram bot to facilitate customer interactions without the need for additional app installations. Once the merchant sets up a Telegram group chat, enables topic functionality, and appoints the bot as a group admin, Yew automatically creates a new topic for each customer message. This functionality ensures that merchants receive visitor information directly in the chat, enabling real-time, direct responses. Yew also enhances interaction quality, supporting the use of Telegram stickers and the sharing of product links. Additionally, the app provides webhook notifications to keep merchants updated on customer activities. With Yew, businesses can enhance their customer service experience using the familiar and powerful interface of Telegram.
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Direct customer communication
Webhook notifications
Telegram bot integration
Group chat admin
Unique visitor topics
Send stickers

Effortlessly manage job openings and applicants within your Shopify store. Show more

HireEasy Career Pages is an innovative recruitment marketing platform designed to streamline the hiring process and enhance your employer brand. With features like customizable careers pages, job postings, and tailored application forms, it allows companies to effectively attract candidates while reflecting their unique brand identity. The platform supports multiple languages, ensuring the recruitment process resonates with diverse audiences. Instant notifications enable rapid candidate engagement, giving you an edge over competitors. Additionally, the platform includes candidate questionnaires and a robust applicant tracking system, providing a comprehensive solution for efficient and effective recruitment. Whether you're a small business or a large corporation, HireEasy Career Pages offers the tools you need to build a strong, diverse workforce.
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Applicant tracking
Create careers page
Post job openings
In-store applications
Manage candidates
  • $9.99 / Month
  • Free Plan Available
  • 7 Days Free Trial

Effortless Custom Forms for Streamlined Customer Support Show more

GA: Support Forms is an innovative application designed to elevate your business's workflow and customer engagement through customizable and responsive forms. Its user-friendly interface, complete with drag-and-drop functionality, allows you to effortlessly create personalized forms without any coding skills. Choose from a wide selection of templates to suit your brand and needs, ensuring a professional appearance that resonates with your audience. With instant email notifications, you'll never miss a submission, enabling prompt responses to customer queries and feedback. The app's robust analytics tools provide valuable insights into form performance, allowing you to refine your strategies and improve customer interactions. Trusted by businesses of all sizes, GA: Support Forms offers a seamless way to manage support requests efficiently and effectively.
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Email notifications
Performance tracking
Intuitive interface
Drag-and-drop
Robust analytics
Rich templates
  • $2.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
9 Reviews

Send Order Notifications via Messenger | Customize Templates Show more

The OKURU Order SMS Notifications app empowers merchants to effectively communicate with their customers through personalized SMS alerts sent from their registered sender ID or phone number. This app ensures customers stay informed at every stage of their shopping experience, from order placement to delivery, including notifications about refunds, cancellations, and product reviews. Merchants have the flexibility to customize SMS notification templates to suit their brand and messaging needs. OKURU supports efficient mass communication by allowing the creation of customer groups to broadcast messages in bulk, thus enhancing engagement and marketing efforts. The app offers integration with over 10 SMS API gateways, with the option to add more if necessary, providing extensive reach and reliability. By sending timely notifications for events like abandoned carts, merchants can accelerate sales and boost revenue effectively.
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Customizable templates
Abandoned cart alerts
Send sms notifications
Customer group broadcasting
Multiple sms gateways
  • $5.99-$19.99 / Month
  • Free Plan Available
  • New

Effortlessly create and manage Shopify FAQs with AI precision.

  • $9-$24 / Month
  • Free Plan Available
  • 7 Days Free Trial
(4.8/5)
54 Reviews

Quickly answer customer queries and improve your conversions Show more

WhatsApp Chat Button by RQ is your gateway to enhanced customer interaction on your Shopify store. This user-friendly app allows you to integrate WhatsApp communication seamlessly, ensuring you're always connected with your customers. With just a few clicks, you can add a chat button to your store, customized with your phone number and a prefilled message, to streamline conversations. Whether your customers are using a computer or a mobile device, the chat button facilitates instant communication, helping you avoid missed opportunities and eliminate communication hurdles. Experience the convenience of direct WhatsApp messaging to boost customer satisfaction and engagement effortlessly.
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Easy installation
Customizable chat button
Mobile and desktop compatibility
Direct customer communication
  • Free Plan Available
8.2
1 Reviews

Automate your exchanges, return guides, refunds & more Show more

Reversso is a powerful app designed to seamlessly integrate a self-service returns center into your online store, enhancing the customer experience for returns and exchanges. With Reversso, you have the flexibility to set up your own return policy, complete with personalized design and custom notifications, ensuring your customers enjoy a user-friendly experience. The app allows you to establish business rules to automate the returns process, from initial request to generating return labels and processing refunds or exchanges. Additionally, Reversso includes risk scoring features to help prevent or reduce fraudulent returns. Its automatic notification system keeps your customers informed at every step, providing transparency and trustworthiness. By streamlining the returns process, Reversso empowers your business and improves customer satisfaction.
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Custom notifications
Risk scoring
Offer exchanges
Self service returns
Automatic return labels
  • $60-$180 / Month
  • 14 Days Free Trial
7.1
10 Reviews

Centralize every order, every conversation, even social DMs. Show more

WhatsApp & Helpdesk - MyAlice is a comprehensive customer service platform designed to help eCommerce merchants capitalize on high-intent customer interactions across various messaging channels, including WhatsApp, Instagram, Facebook, Line, Telegram, and Viber. By centralizing communications, MyAlice allows businesses to seamlessly migrate from other platforms such as Gorgias, Zendesk, and Freshdesk, offering an integrated solution for managing customer inquiries. It prioritizes WhatsApp, email, chat, and social media comments/DMs in a unified feed, ensuring no customer message goes unanswered. With its live chat and social channel widget, merchants can efficiently support customers, potentially increasing sales. Additionally, MyAlice provides tools to send personalized WhatsApp campaigns, recover abandoned carts, and automate checkout reminders. This platform also integrates with Shopify, allowing users to view, edit, and manage orders directly within MyAlice, streamlining operations and enhancing customer experience.
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Live chat widget
Order management
Broadcast campaigns
Unified inbox
Cart recovery automation

Branded order tracking page with order lookup functionality Show more

Unveiled Tracking is a dynamic app designed to transform the way businesses engage with their customers during the shipment process. By creating beautifully branded tracking pages, it allows businesses to provide a seamless and personalized tracking experience for orders shipped with major carriers like USPS, UPS, DHL Express, and Canada Post. Instead of redirecting valuable traffic to external carrier sites, Unveiled Tracking keeps customers engaged on your platform, opening up opportunities for product upsells and education. With its user-friendly interface, businesses can effortlessly create custom tracking pages that reflect their brand identity. This not only keeps customers informed about their shipment status but also significantly reduces WISMO (Where's My Order) inquiries, enhancing the overall customer experience. By driving repeatable traffic back to your website, Unveiled Tracking boosts customer engagement and fosters brand loyalty.
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Engage customers
Branded tracking pages
Order lookup functionality
Drive website traffic
Inform shipment status
Reduce wismo inquiries
  • $2.99-$9.99 / Month
  • Free Plan Available
6.9
26 Reviews

Automate WhatsApp order notifications for seamless customer communication. Show more

Whatify WhatsApp AI Automation is a powerful tool designed to streamline order communication by automating WhatsApp messages. With its automated messaging system, customers receive instant notifications for order confirmations, fulfillment updates, and cancellations, enabling them to confirm or cancel orders with simple YES or NO replies. This innovation significantly reduces manual customer service work and enhances the shopping experience by keeping customers informed throughout their purchase journey. Store owners benefit from reduced cancellations and fewer support inquiries, optimizing operational efficiency. The app also includes features like automated order confirmations with customer response tracking, real-time integration with WhatsApp Business via QR codes, and smart customer communication through personalized message templates. Additionally, it offers order status updates with delivery confirmations, ensuring a smooth and transparent transaction process.
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Order status updates
Automated order notifications
Customer response tracking
Real-time business integration
Personalized message templates
Delivery confirmations
  • $19.99 / Month
  • Free Plan Available
  • 30 Days Free Trial
7.6
26 Reviews

Handle Return Requests & send Prepaid Shipping Labels Show more

The Easy Returns Management System app offers a streamlined solution for Shopify store owners to manage product returns efficiently. Designed with both the customer and merchant in mind, it simplifies the returns process by allowing customers to submit return requests effortlessly via an embedded form, without the need for login credentials. Store owners benefit from robust tools that enable easy tracking and management of returns, minimizing the operational burden. The app is packed with a variety of features that enhance the user experience and improve return handling efficiency. By integrating seamlessly with Shopify, it ensures a hassle-free setup and ongoing use. This app empowers merchants to provide exceptional customer service while maintaining control over their returns process.
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Seamless integration
Customer self-service
Return request form
Prepaid shipping labels
Efficient management
  • Free Plan Available
  • 14 Days Free Trial
8.2
6 Reviews

Sell more with an AI Shopping Assistant Show more

Alby is an innovative app designed to enhance your productivity and streamline daily tasks through seamless integration with popular digital tools. With Alby, users can effortlessly manage their schedules, set reminders, and organize tasks all in one convenient platform. The app's intuitive interface simplifies navigation, making it easy for users to quickly find what they need. Alby also offers customizable features, allowing users to tailor notifications and task views to match their personal preferences. Whether for personal use or team collaboration, Alby provides robust support for efficient workflow management. Additionally, its cloud sync capabilities ensure that your data is updated and accessible across all your devices. Embrace a more organized life with Alby, where productivity meets simplicity.
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Customer engagement
Sales boosting
Ai shopping assistant
Automatic responses
Product inquiries

AI platform enhancing returns and loyalty, while deterring fraud. Show more

Pinch AI: Fraud & Return Abuse is an innovative platform designed to enhance the return process and foster customer loyalty for e-commerce businesses. Leveraging advanced AI technology, Pinch analyzes more than a hundred data points to assess customer trustworthiness and return behavior. This intelligent analysis enables sellers to implement adaptive return policies, offering trusted shoppers flexible options and personalized incentives that encourage repeat purchases. By making return abuse financially unrewarding, the platform efficiently deters fraudulent activities. Pinch provides tools like True Customer Value Scoring and a comprehensive 360° customer view to identify trusted shoppers, while its Device Intelligence and Geolocation Tracking help detect fraud and abuse. With an Analytics Dashboard, businesses can establish an abuse baseline and understand the true cost of abuse. Additionally, Pinch harnesses network intelligence using consortium data and industry ML models to enhance recommendations and business strategies.
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Workflow automation
Analytics dashboard
Fraud detection
360° customer view
True customer scoring
Adaptive policies
  • $5-$15 / Month
  • Free Plan Available
  • 3 Days Free Trial
8.2
2 Reviews

Offer Valuable Information and Promote Your PDF Products Show more

Comnja ‑ PDF Viewer is a versatile application developed by Common Ninja, designed to seamlessly integrate PDF viewing and downloading capabilities into your website. This app enhances user engagement by allowing visitors to access eBooks, support documentation, manuals, journals, magazines, and other PDF-convertible resources without having to navigate away from your site. Comnja ‑ PDF Viewer offers multiple skins and layouts with a variety of beautifully designed templates, ensuring that the display complements your website's aesthetics. Its rich styling options provide fully customizable design features, allowing for a personalized touch. The app is fully responsive, delivering an optimal user experience across all devices, whether desktop or mobile. With a simple user interface and easy content management features, Comnja ‑ PDF Viewer offers both functionality and style, promoting your content effectively.
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Customizable design
Responsive design
Easy content management
Pdf view/download
Multiple skins/layouts

Organize your FAQ into an easy-to-use format

No coding required
Category management
Search functionality
Unlimited faqs
Faqs organization
Stunning themes
  • $59-$199 / Month
  • Free Plan Available
  • 14 Days Free Trial
7.1
5 Reviews

Recustomer Return&Cancelは、返品・交換・キャンセル業務を自動化することで、購入体験向上を支援します。 Show more

Recustomer 返品・キャンセル is a powerful app designed to automate returns, exchanges, and cancellations, enhancing customer experience while streamlining business operations. It offers e-commerce businesses robust operational support and ensures that customers enjoy a smooth and hassle-free process. The app automates the entire returns and exchanges workflow, from request acceptance to securing replacement stock, shipment instructions, and refund processing, achieving approximately 82% automation rate of customer inquiries. This level of automation extends to cancellations, where the system checks delivery statuses and determines approval or rejection, automating delivery stoppages and refunds to achieve zero handling time. Furthermore, Recustomer provides data analysis capabilities, enabling businesses to collect and analyze data to improve e-commerce site performance, reduce return rates, and inform strategic planning in marketing and product development. Overall, Recustomer aims to create an efficient, seamless experience for both businesses and their customers.
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Returns automation
Exchanges automation
Cancellations automation
Return data analysis
  • $109-$215 / Month
  • 14 Days Free Trial

Seamless omnichannel support with AI, empowering genuine human connections. Show more

Dixa is a comprehensive customer service platform designed to enhance customer interactions by blending human touch with advanced AI capabilities. It offers omnichannel support, empowering businesses to manage inquiries across various channels within a single, unified agent workspace. By automating repetitive tasks through its AI engine, Dixa allows human agents to focus on delivering personalized and empathetic customer experiences. Seamlessly integrating with the broader e-commerce ecosystem, Dixa boasts a powerful Shopify integration, enabling teams to view and update orders directly from within its platform. The intuitive, drag-and-drop workflow automation builder enhances efficiency by simplifying complex processes. Dixa's approach promotes genuine connections while optimizing operational efficiency, making it an invaluable tool for modern customer service teams.
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Workflow automation
Shopify integration
Omnichannel support
Ai automation
Unified agent workspace
  • $9.99-$79.99 / Month
  • Free Plan Available

"Capture real-time checkout feedback to boost e-commerce customer satisfaction." Show more

Zenloop Surveys offers an advanced Checkout Survey Integration tailored for e-commerce merchants seeking to enhance customer satisfaction and gain valuable insights into customer experiences. This tool efficiently embeds surveys within the checkout process, capturing customer feedback immediately post-purchase when impressions are freshest. With Zenloop, merchants can effortlessly install and configure surveys in just a few minutes without the need for any coding expertise. The integration ensures that surveys seamlessly adapt to the store's checkout design, maintaining a consistent and smooth user experience. By collecting real-time feedback, businesses gain the opportunity to understand customer pain points and improve their offerings accordingly. Whether it's identifying issues or enhancing positive interactions, Zenloop empowers e-commerce platforms to stay closely connected to their customers' needs.
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No coding required
Checkout integration
Real-time feedback
Instant feedback analysis
Adaptive survey design
  • $22.95-$44.95 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
5 Reviews

A simpler and cheaper helpdesk tool for your support heroes Show more

Herodesk is an intuitive support ticketing system designed to streamline customer service operations for businesses of all sizes. This app offers a centralized platform where support teams can manage, track, and resolve customer inquiries efficiently. With its user-friendly interface, Herodesk enables easy categorization and prioritization of tickets, ensuring that urgent issues are addressed promptly. The app also provides insightful analytics and reporting features, helping businesses to evaluate their support performance and improve customer satisfaction continuously. Integration capabilities with popular CRM and messaging tools make Herodesk a versatile solution that fits seamlessly into existing workflows. Additionally, its customizable notification settings and automated workflows enhance team collaboration and productivity. Whether you're a startup or an established enterprise, Herodesk empowers your support team to deliver exceptional service experiences.
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Automated responses
Ticket management
Customer profiles
Reporting tools
Collaboration features

Customizable FAQ app for seamless shopping and reduced support queries.

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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