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Showing 160 to 180 of 1337 Apps
Gladly: AI‑Powered CX Platform

Gladly: AI‑Powered CX Platform

  • Free Plan Available
9.1
27 Reviews
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People-centered customer service platform for eCommerce brands Show more

Gladly is a revolutionary customer service platform that prioritizes people over tickets, offering a holistic view of the customer journey. Tailored for commerce brands, it seamlessly connects customers to the right agents by leveraging a comprehensive, lifelong conversational stream that includes voice, email, SMS, chat, social messaging, and self-service. This unified approach eliminates the inefficiencies of channel switching and ensures full conversation histories are always available. By threading all communication channels into a single, time-organized stream, Gladly transforms agents into brand heroes capable of delivering exceptional, personalized service. This platform not only reduces costs and complexity with its all-in-one solution but also enhances customer experiences by matching them with agents based on real-time data and skills. It’s no wonder that some of the world's most cherished brands rely on Gladly to elevate their customer service experience.
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Single view history
Unified communication stream
Personalized self-service
Integrated voice support
Agent skill matching
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Omnichannel Marketing &Support

Omnichannel Marketing &Support

  • $4.99 / Month
  • 7 Days Free Trial
9.1
84 Reviews
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Elevate D2C growth with WhatsApp automation and customer engagement tools. Show more

WhatsApp Marketing & Support by BusinessOnBot is an innovative solution designed to help Direct-to-Consumer (D2C) brands enhance their customer support and sales efforts across platforms like WhatsApp, Instagram, Email, and Chat. By automating communication, the app addresses common business challenges such as high Customer Acquisition Cost (CAC), Return to Origin (RTO), and low customer retention rates. It offers real-time messaging, automated responses, and order updates to improve cart recovery and upselling opportunities, engaging customers seamlessly. With features like agent analytics and customer insights, the app enables businesses to deliver personalized experiences, while smart automation enhances conversion rates. The app also facilitates seamless WhatsApp Commerce transactions and provides support, offering smart automation to convert Cash on Delivery (COD) to prepaid orders. Additionally, it helps capture abandoned carts with timely nudges and automatically sends order and delivery updates, ensuring an efficient customer retention strategy.
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Cart recovery
Order updates
Smart automation
Whatsapp commerce
Agent support
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Jaweb AI Chatbot & Live Chat

Jaweb AI Chatbot & Live Chat

  • $29.99-$299 / Month
  • Free Plan Available
  • 3 Days Free Trial
9.1
3 Reviews
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AI chatbot for order tracking and automated support Show more

JawebChatbot is a powerful AI-driven application tailored specifically for Shopify merchants to streamline order tracking and elevate customer support experiences. It provides real-time updates on orders, ensuring that customer inquiries are addressed promptly and accurately. By automating routine support tasks, the app allows merchants to concentrate on scaling their businesses rather than getting bogged down with everyday customer service issues. This tool is especially advantageous for merchants managing high volumes of orders, offering a significant boost in efficiency and customer satisfaction. With features like 24/7 customer support and a dashboard that provides easy access to all functionalities, JawebChatbot stands out as an essential tool for merchants looking to optimize their operations. Additionally, the app leverages the power of the ChatGPT-3.5 model, fine-tuning responses to ensure they're both relevant and precise.
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Real-time updates
Automated support
Inquiry responses
Routine task automation
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CallFlows ‑ AI Phone Agent

CallFlows ‑ AI Phone Agent

  • $39-$349 / Month
  • 14 Days Free Trial
9.1
5 Reviews
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"Automated multilingual phone support for Shopify, enhancing customer service efficiency." Show more

CallFlows ‑ AI Phone Agent seamlessly integrates with your Shopify store, providing fully-automated phone support to enhance customer service. This AI-driven agent greets callers in their preferred language, offering real-time assistance by accessing live order and inventory data. It efficiently handles inquiries related to shipping or refunds and escalates complex issues to human staff as needed. Capable of managing multiple calls simultaneously, CallFlows logs detailed transcripts in the admin panel, ensuring you are informed while optimizing your time and resources. By delivering instant customer support, it allows you to save on payroll costs. Moreover, CallFlows adheres to GDPR, AI Act, and CCPA regulations, ensuring that all voice data practices prioritize compliance and privacy. This app is a powerful solution to elevate your e-commerce phone support experience.
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Multilingual responses
Live data integration
Automated phone support
Handles concurrent calls
Call transcript logging
Smart call routing
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WhatFlow‑Chat Automation

WhatFlow‑Chat Automation

  • $4.99-$14.99 / Month
  • Free Plan Available
  • 3 Days Free Trial
6.7
273 Reviews
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Automatic order confirmation and tagging with WhatsApp. Show more

WhatFlow-WhatsApp Confirmation is a powerful app designed to streamline order management for merchants by leveraging the convenience of WhatsApp messaging. It enables businesses to send order confirmation polls directly to customers, which helps in swiftly confirming orders and reducing the chances of unreturned items. As customers respond, the app automatically updates order tags, making it easier to track confirmed and canceled orders without the need for manual intervention. With seamless integration into the Shopify dashboard, WhatFlow ensures you can manage customer engagements swiftly and efficiently without switching between platforms. This functionality not only enhances the order verification process but also improves overall customer satisfaction. Ultimately, WhatFlow offers a reliable solution to enhance operational efficiency and deliver a smoother customer experience.
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Automatic order tagging
Integrate with shopify
Whatsapp confirmation
Track order responses
Install App
AIYYO: Voice Chatbot & Sales

AIYYO: Voice Chatbot & Sales

  • $98-$298 / Month
  • Free Plan Available
  • New
9.1
1 Reviews
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Transform visitors into customers with multilingual, real-time voice AI solutions.

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EcomZ: Waz Widget Whatsapp

EcomZ: Waz Widget Whatsapp

  • $5-$12 / Month
  • 30 Days Free Trial
9.1
1 Reviews
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Enhance customer engagement with a customizable WhatsApp chat button. Show more

EcomZ: Waz Widget enhances your online store by integrating a customizable WhatsApp chat button, allowing for real-time interaction with your customers. This tool is designed to improve customer service and boost sales, featuring both floating and embedded button options for seamless accessibility. It supports one phone number and lets you customize both the display message for the button and the default message customers send, ensuring clear and engaging communication. Setting it up is effortless, requiring no coding skills, making it ideal for users of all levels. The app is a perfect solution for store owners looking to streamline customer interaction and provide instant support on product pages. With EcomZ: Waz Widget, engage more effectively with your audience and create a more interactive shopping experience.
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Real-time customer chat
Customizable whatsapp button
Floating and embedded buttons
Editable messages
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EasySlide Accordion tabs & FAQ

EasySlide Accordion tabs & FAQ

  • $5 / Month
  • 7 Days Free Trial
9.1
168 Reviews
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Accordion tabs for your Product Description or FAQ page Show more

EasySlide Accordion Tabs & FAQ is a versatile app designed to enhance your online store by converting lengthy content into easy-to-navigate accordion tabs. This app enables you to effortlessly set up a FAQ page by adding questions and answers directly to your page content, which are then transformed into accordion style tabs. Simplify your product descriptions by replacing long texts with accordion widgets, offering an organized and user-friendly experience for your customers. You can create description-based tabs or static panels that can be assigned to all products, specific collections, or individual products, saving you valuable time. The app also supports additional functionalities such as integrating reviews, size guides, and third-party applications. Fully compliant with WCAG 2.0/Section 508 standards, EasySlide ensures accessibility for all users. Streamline your store's content with customizable accordion tabs to improve navigation and enhance your customers' browsing experience.
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Third-party app integrations
Wcag compliant
Faq page creation
Accordion widgets
Product description tabs
Static panels
Install App
PickyPal ‑ AI Shopping Advisor

PickyPal ‑ AI Shopping Advisor

  • $49-$700 / Month
  • 15 Days Free Trial
9.1
2 Reviews
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"Boost sales and support with PickyPal's AI-driven customer interactions."

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Musbu ‑ WhatsApp Chat Button

Musbu ‑ WhatsApp Chat Button

  • $1.99 / Month
  • 7 Days Free Trial
9.1
265 Reviews
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Effortlessly connect with customers through a customizable chat button.

Install App
Contact Button ‑ Widget Apps

Contact Button ‑ Widget Apps

  • $5-$15 / Month
  • Free Plan Available
9.1
1 Reviews
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Capture more leads and sales with an all-in-one Contact Button Show more

Contact Button ‑ Widget Apps is designed to boost your website's lead generation by offering seamless access to 15 highly-customizable widget apps. These widgets are conveniently accessible via a small button located in the corner of your site, allowing visitors to easily find information or connect with you through multiple channels. Among its popular widgets are Contact Forms, Click-to-Call, WhatsApp Chat, Business Hours, and Chat Widgets, each crafted to enhance user interaction and communication. The app also allows embedding custom contact forms within your button's menu and provides tools for capturing email subscriptions, facilitating online reservations, and displaying essential business information. By integrating messaging apps like WhatsApp, Messenger, and SMS, Contact Button ensures a smooth experience for visitors wishing to connect. It serves as a comprehensive tool for businesses aiming to improve user engagement and maximize conversion opportunities.
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Custom contact forms
Whatsapp chat
One-click access
Chat widgets
Business hours
Email subscriptions
Install App
Rep AI: ChatGPT Concierge

Rep AI: ChatGPT Concierge

  • $99-$350 / Month
  • Free Plan Available
  • 30 Days Free Trial
6.7
99 Reviews
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Higher conversions & more sales with your AI Chatbot (ChatGPT) Show more

Rep AI: ChatGPT Sales Chatbot is a dynamic sales solution designed to enhance your ecommerce platform by converting site traffic into paying customers. Utilizing Behavioral AI, the chatbot intelligently interacts with customers, offering assistance precisely when needed to boost conversion rates. Powered by Generative AI from ChatGPT, it not only opens a new sales channel but also efficiently manages customer support inquiries, lowering the volume of support tickets. The app is easy to implement, requiring only 10-15 minutes for setup, and allows for extensive customization to maintain your brand's unique voice and aesthetics. Seamlessly integrating with popular Shopify apps like Gorgias, Klaviyo, and others, it enhances your ecommerce ecosystem without disrupting existing operations. The AI progressively learns about your brand and product catalog, ensuring that its interactions are always up-to-date and representative of your brand identity. This user-friendly chatbot is an invaluable tool for increasing sales and enhancing customer experience on your platform.
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Shopify integration
Product recommendations
Brand customization
Answers questions
Generative ai
Plug and play
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Login as Customer: Support

Login as Customer: Support

  • $39 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
9 Reviews
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Login to customer account from admin panel in one click Show more

The Login As Customer ‑ Magefan app streamlines customer support by allowing administrators or managers to log into customer accounts with ease, either using Multipass or without it. This capability empowers support teams to assist customers effectively by managing orders, resolving issues, and answering questions directly within the customer account interface. Additionally, the app includes features for customers to request support, enhancing customer satisfaction and engagement. Managers can also update customer passwords when assisting with login issues, ensuring smooth and secure access. With its user-friendly interface, the app is a powerful tool for businesses aiming to improve customer service efficiency and effectiveness. Whether troubleshooting or supporting transactions, this extension offers a seamless experience for both customers and support teams.
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Issue resolution
Customer account access
Multipass login
Order assistance
Password change
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Hulk Order Status Tracker

Hulk Order Status Tracker

  • $9.99-$74.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
(3.5/5)
32 Reviews
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Track orders & parcels with order tracking email alerts & EDD. Show more

Hulk Order Status Tracker is a powerful tool designed to enhance customer satisfaction through efficient order tracking. This app provides customizable shipping status alerts, allowing users to tailor their delivery notifications to suit their preferences. With Google Maps integration, it offers a visual journey of shipments, making tracking more intuitive. Supporting over 1,300 global carriers, including major names like USPS, Royal Mail, and YunExpress, it ensures comprehensive coverage and reliable updates. The app features a mobile-friendly order status page, accessible from anywhere at any time, ensuring users can track their orders seamlessly. Additionally, it allows businesses to send personalized emails and SMS notifications through Klaviyo for real-time shipping status updates. By automatically providing estimated delivery dates and SEO-optimized auto-translated shipment updates, the app minimizes customer anxieties related to "Where Is My Order" (WISMO) inquiries.
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Google maps integration
Estimated delivery date
Shipping status alerts
Supports 1,300+ carriers
Mobile-friendly status page
Unlimited order lookup
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Pax: Yurtiçi Kargo

Pax: Yurtiçi Kargo

  • $9.99-$29.99 / Month
9.1
18 Reviews
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Kargo Takip Kodu & Kapıda Ödeme & Kargo Etiketi & Entegrasyon

Kapıda ödeme
Kargo takip kodu
Otomatik arşiv
Email ve sms
Toplu etiket
Otomatik kargo seçimi
Install App
BestChat: AI Chatbot+Live Chat

BestChat: AI Chatbot+Live Chat

  • $10-$60 / Month
  • Free Plan Available
9.1
141 Reviews
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Integrates with Facebook, WhatsApp, Instagram. Supports bots. Show more

BestChat: Live Chat & Chatbot is an advanced AI-powered tool designed to revolutionize customer support and enhance eCommerce performance. Featuring seamless integration with Shopify, it provides a customizable live chat experience that keeps your business accessible and responsive 24/7. BestChat leverages smart AI chatbots capable of understanding product and order details, ensuring more intelligent and effective customer interactions. Its self-learning AI continually adapts, providing real-time support and freeing up human agents to handle more complex inquiries. The platform's AI-driven insights assist in refining data analysis and improving decision-making processes. Additionally, the smooth transition from chatbot to live agent ensures that customers receive the support they need without disruption, significantly boosting sales and customer satisfaction. Whether it's AI chat, GPT chat, or online chat, BestChat offers a comprehensive Shopify chat and inbox solution for modern eCommerce needs.
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Real-time live chat
Browsing history tracking
Multiple store identification
Chatbot functionality
Pre-set q&a
Multiple language support
Install App
Convi ‑ AI Assistant & Chatbot

Convi ‑ AI Assistant & Chatbot

  • $19-$499 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
5 Reviews
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AI shopping assistant for seamless support and boosted sales on Shopify.

Shopify integration
Product recommendations
Ai-powered chatbot
Order tracking
24/7 availability
Install App
TXE Whatsapp Button

TXE Whatsapp Button

  • Free Plan Available
  • New
9
2 Reviews
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Custom WhatsApp chat button for seamless customer communication. No coding needed.

Install App
Humind: AI Sales Copilot

Humind: AI Sales Copilot

  • $49-$680 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
6 Reviews
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AI Shopping Assistant: Personalized recommendations and support for seamless eRetail experiences. Show more

Humind - AI Shopping Assistant is a cutting-edge application designed to enhance your e-commerce experience by adding a human touch to online interactions. By engaging customers in natural, conversational exchanges, the AI advisor effectively understands their needs, providing personalized product recommendations and streamlining their shopping journey. Ideal for all types of eRetailers, Humind not only guides customers to the right products but also educates them about your offerings, ensuring they are well-informed. The app is quick and easy to set up, taking only 10 minutes to integrate and adapt to your unique brand voice and guidelines, making it an excellent ambassador for your store. With features like AI-powered FAQs and dynamic product pages, Humind helps prevent customers from feeling overwhelmed, encouraging smoother shopping experiences. Additionally, its analytics hub tracks conversations and trends, offering valuable insights to help you drive conversions and improve customer satisfaction.
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Personalized recommendations
Ai insights
Human-like chat
Dynamic product page
Ai-powered faq
Analytics hub
Install App
Robo Call Pakistan

Robo Call Pakistan

  • $5-$20 / Month
  • 3 Days Free Trial
9.1
14 Reviews
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Automate COD order confirmations with AI-driven voice calls effortlessly. Show more

Robo Call Pakistan is an innovative app designed to automate customer communication for businesses handling cash-on-delivery (COD) orders. By leveraging real-time voice calls, it ensures instant order confirmations, updates on fulfillment status, and collects post-delivery feedback, significantly reducing the need for manual calls. This automation not only enhances conversion rates but also minimizes COD order cancellations, improving the overall customer experience. The app's AI-powered calls can be customized with your store’s name and order details, and you can send them either manually or in bulk to multiple customers. Additionally, Robo Call Pakistan allows you to target specific customer segments based on their city, COD amount, or custom criteria, offering a personalized touch in automated communications. With this app, you can streamline your business operations and keep your customers informed effortlessly.
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Ai voice calls
Fulfillment updates
Targeted communication
Real-time confirmations
Feedback automation
Customizable scripts
Install App

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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