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Showing 160 to 180 of 1627 Apps
Navidium Returns & Exchanges

Navidium Returns & Exchanges

  • Free Plan Available
  • 14 Days Free Trial
8.2
6 Reviews
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Automate returns or exchanges and upsell free returns. Show more

Navidium Returns & Exchanges is a comprehensive solution designed to streamline the returns and exchange process for e-commerce businesses. It provides a fully automated, rule-based portal that allows customers to redo their orders instantly, minimizing the hassle of handling replacement orders and warranties. With features such as instant replacements, return label printing, and routing shipping insurance claims directly to your internal portal, Navidium drastically reduces customer service requests. The app encourages upselling through free returns and exchanges while offering store credit incentives to boost your revenue. Additionally, businesses can leverage its upsell widget to control and reduce shipping label costs. Navidium ensures there are no contracts, hidden fees, or gated features, allowing you to keep all the widget revenue. Enhance your operations further with tools to upsell products, manage subscription returns, and gain deep insights from analytics on returns.
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Automated returns portal
Rule-based exchanges
Shipping claims management
Instant order redo
Return label printing
Incentivized store credit
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BS FAQs

BS FAQs

  • Free Plan Available
8.2
2 Reviews
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"Streamline support with customizable, mobile-friendly FAQ management." Show more

BS FAQs is a cutting-edge FAQ management app designed to enhance customer support by providing instant answers. This tool allows businesses to customize FAQ designs effortlessly, ensuring they align perfectly with their brand identity. Its seamless integration means FAQs can be displayed anywhere, all while maintaining a responsive design that guarantees an optimal mobile-friendly experience. Users will appreciate the intuitive side navigation and grouping features, which make finding information straightforward and efficient. With flexible font customization and a hassle-free, no-code setup, BS FAQs empowers businesses to quickly streamline support and elevate customer engagement. Get started in minutes and see the difference in your customer interaction and satisfaction metrics.
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Customizable design
Intuitive navigation
No-code setup
Mobile-friendly interface
Simple integration
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Manifest Multi‑Chat Messenger

Manifest Multi‑Chat Messenger

  • $3.99 / Month
  • 3 Days Free Trial
8.2
1 Reviews
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Connect with customers on WhatsApp, Facebook & many more Show more

Manifest Multi‑Chat Messenger is a versatile communication tool that empowers businesses to connect effortlessly with their customers across more than 15 popular social media platforms. By integrating communication channels like WhatsApp, Facebook Messenger, Instagram, and more, this app ensures that your business stays accessible on the platforms your customers use most. The app features an all-in-one chat button that seamlessly integrates into your existing customer service setup, allowing for personalized and reliable interaction. It offers easy and automatic integration with numerous customization options, catering to your brand's unique needs. With accelerated loading times, Manifest Multi‑Chat Messenger guarantees a smooth and enhanced user experience, accommodating unlimited visitors without compromising performance. This app is ideal for businesses aiming to provide holistic support and maintain strong customer relationships through their preferred social channels.
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Customizable options
Enhanced experience
Automatic integration
Multi-platform chat
Unlimited visitors
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Refundid Returns & Exchanges

Refundid Returns & Exchanges

  • $199 / Month
  • Free Plan Available
8.2
10 Reviews
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Providing your customers with a faster refund experience Show more

Refundid: Returns Portal is a comprehensive solution designed to streamline the return process for businesses, enhancing customer satisfaction with both instant refund options and standard return procedures. This innovative app automates label generation and integrates seamlessly with various carriers, eliminating the cumbersome wait times traditionally associated with returns. Businesses can gain valuable insights into return trends, allowing them to optimize operations and improve efficiency. The portal provides real-time data reports, enabling businesses to monitor and manage all incoming returns effortlessly. Users can easily approve or decline returns and restock items to their original locations while aligning with store-specific return policies. With Refundid, businesses can elevate their customer experience, offering a seamless and efficient return process that meets modern consumer expectations.
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Carrier integration
Real-time reports
Instant refunds
Standard returns
Automated label generation
Returns approval
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Mercuri SMS & WhatsApp Booking

Mercuri SMS & WhatsApp Booking

  • $29-$99 / Month
  • Free Plan Available
  • 30 Days Free Trial
8.2
14 Reviews
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Order & shipping notifications via WhatsApp, SMS & Live Chat Show more

Mercuri SMS & WhatsApp Chat is a dynamic Shopify app designed to elevate eCommerce performance through personalized marketing and efficient customer communication. By leveraging WhatsApp and SMS, it enhances customer engagement and retention, crucial for driving sales and fostering brand loyalty. The app features an integrated SMS and WhatsApp Shared Inbox that works seamlessly with Gorgias SMS, enabling customer service teams to streamline operations and concentrate on more complex inquiries. Automated workflows take care of routine communications, such as order confirmations and shipping updates, significantly optimizing operational efficiency. Additionally, the app empowers businesses to send targeted marketing messages about new launches and sales, and provides timely notifications to keep customers informed. A WhatsApp Chat Widget offers a direct communication channel, while the app's capabilities extend to recovering abandoned carts by sending direct checkout links, effectively boosting conversion rates.
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Workflow automation
Abandoned cart recovery
Order notifications
Live chat
Shared inbox
Personalized marketing
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EZ Callback Request

EZ Callback Request

  • $9-$79 / Month
  • Free Plan Available
7.1
46 Reviews
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Turn visitors into qualified phone leads and sales calls Show more

Callback Request is a powerful application designed to streamline communication between businesses and their customers. This user-friendly app allows customers to easily request a callback from businesses at their convenience, minimizing wait times and improving customer satisfaction. With features like scheduling options, automated notifications, and customizable forms, businesses can efficiently manage and track callback requests to ensure timely responses. The app integrates seamlessly with existing CRM systems, providing additional insights and analytics on customer interactions. By enhancing customer engagement and optimizing response times, Callback Request helps businesses build stronger relationships with their clients. Ideal for companies of all sizes, this app is a valuable tool for enhancing customer service operations and boosting operational efficiency.
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Lead qualification
Instant call requests
Auto callback scheduling
Call tracking
Customizable callback forms
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Help Scout

Help Scout

  • $30-$90 / Month
  • Free Plan Available
  • 15 Days Free Trial
7.6
18 Reviews
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A better way to talk with your customers Show more

Help Scout is a comprehensive customer support platform designed for growing companies, offering an intuitive interface that makes mastering its features quick and easy. Within hours, users can navigate the platform effortlessly, transforming into power users capable of delivering fast and personalized service. Help Scout centralizes team efforts by consolidating email, live chat, and social interactions into a single inbox. It features self-service options for frequently asked questions, enabling customers to find answers instantly. The platform uses AI to accelerate response times, enhancing both efficiency and customer satisfaction. Additionally, it integrates customer and order information directly into conversations, simplifying processes like order refunds and cancellations. With its robust capabilities, Help Scout helps businesses delight their customers while streamlining support operations.
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Order management
Unified inbox
Self-service faqs
Ai-assisted responses
Customer info integration
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Zotabox Announcement Bar

Zotabox Announcement Bar

  • Free Plan Available
8.2
3 Reviews
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Messaging and Sharing via WhatsApp, Messenger, Skype. SMS etc Show more

Zotabox Social Share Bar is a versatile tool designed to enhance the connectivity and visibility of your mobile website. It allows you to seamlessly integrate multiple communication icons such as email, SMS, Messenger, WhatsApp, and Skype, enabling your visitors to contact you with ease. Additionally, this app facilitates social sharing, allowing users to effortlessly promote your website on platforms like Facebook, Twitter, and Instagram. By adding social sharing buttons and quick contact icons, the app enhances user interaction and boosts your online presence. Whether it's staying connected with your audience or encouraging them to share your content, Zotabox Social Share Bar streamlines the process on mobile devices, ensuring you're just a tap away from your audience.
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Social sharing
Multi-contact icons
Mobile integration
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ChatHalla: Sell Everywhere

ChatHalla: Sell Everywhere

  • $9.99-$19.99 / Month
  • 30 Days Free Trial
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Live chat for sales Show more

ChatHalla is a comprehensive platform designed to unify and optimize your business's communication across major social media channels like Facebook, Instagram, and WhatsApp. By integrating advanced AI technologies from Meta and Shopify, ChatHalla empowers you to train intelligent chatbots that enhance customer interactions. With features that allow you to track customer browsing behavior and preferences, you can engage more effectively before initiating conversations. The platform also offers user-friendly management tools, enabling you to configure FAQs, set business hours, and customize widget colors effortlessly. ChatHalla not only facilitates live chat for real-time customer interaction but also provides insightful visualizations of marketing signals to trace the customer's journey within your store. This integration ensures that all interactions and marketing efforts are streamlined across multiple platforms, making customer engagement more efficient and personalized.
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Customizable widgets
Unified sales channels
Ai chatbot training
Customer browsing tracking
Faqs management
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Herodesk

Herodesk

  • $22.95-$44.95 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
5 Reviews
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A simpler and cheaper helpdesk tool for your support heroes Show more

Herodesk is an intuitive support ticketing system designed to streamline customer service operations for businesses of all sizes. This app offers a centralized platform where support teams can manage, track, and resolve customer inquiries efficiently. With its user-friendly interface, Herodesk enables easy categorization and prioritization of tickets, ensuring that urgent issues are addressed promptly. The app also provides insightful analytics and reporting features, helping businesses to evaluate their support performance and improve customer satisfaction continuously. Integration capabilities with popular CRM and messaging tools make Herodesk a versatile solution that fits seamlessly into existing workflows. Additionally, its customizable notification settings and automated workflows enhance team collaboration and productivity. Whether you're a startup or an established enterprise, Herodesk empowers your support team to deliver exceptional service experiences.
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Automated responses
Ticket management
Customer profiles
Reporting tools
Collaboration features
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Aurum: WhatsApp Chat Connect

Aurum: WhatsApp Chat Connect

  • $1 / Month
  • 7 Days Free Trial
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Easily integrate WhatsApp for direct customer chat on Shopify. Show more

Aurum: WhatsApp Chat Connect is a user-friendly app designed to enhance customer interaction on your Shopify store. By seamlessly integrating a WhatsApp button, it allows merchants to engage directly with their customers, providing a personal touch to customer service. The app stands out for its simplicity, requiring no coding skills, making it accessible for anyone to set up in just a few clicks. Ideal for businesses looking to strengthen customer relationships, Aurum: WhatsApp Chat Connect ensures that you can easily address inquiries, resolve issues, and foster a more responsive shopping experience. Enhance your store's communication capabilities and provide exceptional service with minimal effort.
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No coding required
Whatsapp integration
Direct customer chat
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AskBuffy AI

AskBuffy AI

  • $49-$499 / Month
  • New
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Smart AI sales assistant for live Shopify product guidance and customer insights.

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AI Sales Helper Chat

AI Sales Helper Chat

  • $1.99 / Month
  • 5 Days Free Trial
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AI-powered chat enhances customer experience with product recommendations.

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Repli Desk

Repli Desk

  • $40-$250 / Month
  • Free Plan Available
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Streamline support: manage messages and tickets in one dashboard. Show more

Repli Desk is an innovative helpdesk application created to revolutionize customer support management. It integrates multiple communication channels—such as email, Facebook, Instagram (including comments), and live chat—into a single, convenient dashboard. With features like ticket management, automations, and detailed reporting on metrics like response times and customer satisfaction scores (CSAT), it empowers support teams to operate more efficiently. Users can benefit from intuitive ticket tagging and templated responses, enabling quicker turnarounds and consistent support. The included chat widget facilitates real-time engagement with customers, enhancing service quality and customer experience. Simplify your customer support with the all-in-one capabilities of Repli Desk today!
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Automations
Advanced reporting
Ticket management
Chat widget
Ticket tagging
Templated responses
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Shortly — Affiliate Programs

Shortly — Affiliate Programs

  • $9.99-$29.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.9
192 Reviews
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Create Short Links, Affiliate Links & Affiliate Programs, UTMs Show more

ShortLinks—Affiliate Marketing is a versatile and powerful marketing tool designed to enhance affiliate marketing and boost online campaigns. The app allows users to generate trackable links for various platforms, including email, social media, influencer marketing, and more. With features like conversion tracking and traffic insights, users can monitor the performance of each short link to optimize their marketing strategies effectively. Additional functionalities include trackable bio links, preloaded checkout links, UTM tracking, and SMS campaign management, providing a comprehensive solution for digital marketers. Merchants can easily track sales, revenue, and clicks from each link, enabling them to make informed, data-driven decisions. The app also offers a dedicated dashboard for affiliate programs, facilitating progress monitoring and management. For maximum reach, ShortLinks enables the creation of automatic affiliate marketing discount links, attracting more customers and boosting sales.
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Sales tracking
Revenue tracking
Order tracking
Conversion tracking
Traffic insights
Track utms
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UR: Post‑Purchase Survey

UR: Post‑Purchase Survey

  • $19.99 / Month
  • 7 Days Free Trial
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Survey customers on thank you page; customizable, exportable, easy setup. Show more

シンプル購入後アンケート｜サンクスページでアンケートは、購入完了後に顧客からフィードバックを収集するための便利なアプリです。直感的な管理画面を通じて、アンケートの質問項目を自由にカスタマイズでき、顧客のリアルな声を簡単に集めることができます。このアプリは、サービスの改善や新たな商品開発のための貴重な情報源になります。アンケート結果は管理画面上で一覧として確認でき、CSV形式でのエクスポートも可能です。売上と顧客満足度の向上を目指すオンラインストア運営者に最適なツールです。また、初期設定ガイドが用意されており、初心者でも簡単にアンケート設置を開始できます。即座にアンケート収集を始めたい企業にとって、頼りになるソリューションです。
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Customizable fields
Easy setup
Export results
Thank you survey
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WebBoar AI Smartbot

WebBoar AI Smartbot

  • $19.95 / Month
  • 7 Days Free Trial
8.2
4 Reviews
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Order updates and seamless customer support via AI chatbot Show more

WebBoar is the ideal solution for merchants looking to enhance their customer service with ease and efficiency. This innovative AI chatbot facilitates real-time communication, providing instant responses to customer inquiries. It offers immediate order statuses, tracking information, and even personalized product recommendations, making it a virtual extension of your customer support team. Acting as an interactive and constantly available FAQ, WebBoar ensures that customers receive quick, accurate answers, enhancing their overall shopping experience. The app’s seamless integration with platforms like Calendly allows for easy scheduling of appointments and events directly through the chatbot. By streamlining customer interactions, WebBoar not only boosts sales but also reduces the need for extensive customer support resources, giving merchants a competitive edge in the market.
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Real-time communication
Event scheduling
Personalized suggestions
Instant order statuses
Tracking urls
Always-on faq
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Krunk ‑ AI Chatbot For Sales

Krunk ‑ AI Chatbot For Sales

  • $99-$500 / Month
  • 15 Days Free Trial
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AI-driven sales agent enhancing store efficiency and customer engagement. Show more

Krunk.ai is an innovative app designed to act as a dedicated sales agent for online stores, revolutionizing the shopping experience. With its advanced capabilities, Krunk.ai guides shoppers seamlessly to products that best fit their needs, offering smart and pinpointed product recommendations. The app delivers instant replies to purchase-related inquiries, ensuring responsive and engaging interactions. Leveraging AI technology, it facilitates human-like, empathetic conversations, eliminating rigid conversational flows. By streamlining the sales process, Krunk.ai not only enhances customer satisfaction but also helps merchants reduce staffing costs and improve the efficiency of their sales operations. This makes it an essential tool for any retailer looking to optimize their online sales strategy.
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Smart recommendations
Instant replies
Human-like conversations
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My AskAI: AI Support Chatbot

My AskAI: AI Support Chatbot

  • $149 / Month
  • 30 Days Free Trial
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"AI Support Agent: Boost Shopify Store Efficiency & Customer Satisfaction" Show more

My AskAI: AI Support Agent is a cutting-edge solution designed specifically for Shopify store owners who want to streamline their customer support operations. This cost-effective AI tool is your go-to assistant for managing support tickets and live chats efficiently, allowing businesses to focus more on growth. By being thoroughly trained on all your Shopify products and pages, My AskAI provides instant answers to customer inquiries about orders, deliveries, and account information. With a quick and easy setup, you can connect your Shopify store seamlessly, ensuring a smooth transition. The app also integrates flawlessly with existing support platforms like Gorgias, Email, and Zendesk, supporting both live chat and email communication channels. Additionally, My AskAI offers valuable insights and analytics on customer interactions, empowering you to enhance your customer service strategies continuously. Plus, its intelligent design ensures a smooth handover to human agents, supporting multilingual interactions, auto-tagging, and offering an insights dashboard for refined reply improvements.
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Multi-channel support
Auto-tagging
Ai customer support
Shopify product training
Live data access
Support platform integration
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Kanal: WhatsApp Marketing+Chat

Kanal: WhatsApp Marketing+Chat

  • $89-$149 / Month
  • Free Plan Available
8.2
66 Reviews
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"Boost Shopify sales with AI marketing, chat automation, and analytics."

Install App

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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