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Showing 160 to 180 of 1347 Apps
  • $4.99-$19.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
89 Reviews

Boost customer retention with easy returns, refunds & exchange Show more

Exchange It Returns & Exchange is a powerful app designed to simplify the management of returns and exchanges directly within Shopify Admin. With a user-friendly return portal, the app allows businesses to seamlessly process returns, manage refunds, and restock inventory. It integrates efficiently with orders fulfilled by Aftership, ensuring that your order management remains efficient and hassle-free. Exchange It also offers flexible inventory restocking, enabling users to choose products and select specific inventory locations. Additionally, the app streamlines the fulfillment process by allowing users to create exchange orders directly from the orders page. Refunds can be easily customized or automatically calculated based on returned items, and the app supports the autocomplete of customer details while allowing for modifications in shipping arrangements. Empower your business operations with Exchange It, optimizing both return and inventory management without the headache.
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Return management portal
Seamless returns processing
Efficient exchanges handling
Refunds management
Inventory restocking
Order management optimization

Streamline order management with automated WhatsApp messages for Shopify integration.

"Customize account/orders easily; add support, communication, and personalization features." Show more

Account Blocks is a dynamic app designed to enhance your online store's account and order pages, offering a seamless editing experience without the need for coding skills. With features like Order Report, Order Note, and Order Special Request, customers can easily communicate their concerns, add notes, or make special requests directly on their orders, fostering better interaction and satisfaction. The app also integrates Support Sections, providing instant access to support via call, chat, or email right from the profile or order pages. This ensures that your customers receive timely assistance, enhancing their overall shopping experience. Upcoming features will include checkout blocks, further extending the app's versatility and functionality. With Account Blocks, you can provide a personalized and user-friendly interface, ultimately leading to improved customer relationships and retention.
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Personalized experiences
No coding needed
Edit account pages
Order communication tools
Instant support options
  • $99-$299 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
64 Reviews

Provide personalised interaction to customers with AI Show more

Verifast AI Sales Chatbot revolutionizes online retail by transforming static Shopify stores into dynamic, interactive shopping experiences. Acting as a 24/7 AI sales agent, this powerful tool is deeply integrated with your product data and brand voice to deliver personalized and engaging customer interactions. Its human-like conversations can be conducted in over 100 languages, ensuring that every visitor's question is met with a responsive, informed, and empathetic answer. Customers receive tailored product recommendations based on their concerns, goals, and demographics, which helps to increase satisfaction and loyalty. The Verifast AI also excels in driving sales closure and upselling through timely nudges, offers, reviews, and product combos. Beyond just aiding sales, it captures valuable user insights and attributes, providing retailers with actionable data to refine their marketing strategies. Whether it's assisting with order tracking, abandoned cart recovery, or simply providing friendly support, Verifast AI ensures that no customer leaves your store unattended.
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Personalized customer interaction
Automated sales conversations
Engagement to conversion
Ai-powered responses
  • $98-$298 / Month
  • Free Plan Available
9.1
1 Reviews

Transform visitors into customers with multilingual, real-time voice AI solutions.

  • $6-$170 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
1 Reviews

AI shopping assistant offering personalized product recommendations via natural conversation.

Gather feedback. Gain powerful insight. Boost your business. Show more

Bizrate Insights Reviews is a comprehensive app designed to capture and analyze the voice of customer feedback across every stage of the shopper journey. The app enables businesses to launch surveys that gather detailed insights on customer interactions, from site abandonment to post-fulfillment experiences, without requiring an engineering team for implementation. Using the VitalSigns dashboard, businesses can easily review collected data to identify and capitalize on new customer experience opportunities. The app offers unlimited surveys and invitations, ensuring that businesses can continually gather valuable customer insights. Verified ratings and reviews are automatically syndicated to major platforms like Google, Yahoo, and Bing, expanding visibility and credibility. Bizrate Insights Reviews also provides in-depth customer satisfaction data, trends, and Net Promoter Scores (NPS) to help drive sales and build loyalty. With robust metrics and benchmarks, businesses can effectively track industry movements and stay competitive.
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Unlimited surveys
Easy implementation
Collect customer feedback
Voice-of-customer surveys
360-degree shopper understanding
Vitalsigns dashboard
  • $19-$79 / Month
  • 15 Days Free Trial
9.1
67 Reviews

Simplifies your Order Returns, for you and your Customers! Show more

Order Returns | easyReturns is a powerful app designed to enhance Shopify's native return capabilities, making the return process seamless for your business. The app features a customizable returns portal, accessible through your shop domain, allowing you to maintain a consistent brand identity while providing detailed return information to customers. With automation options, the app simplifies return requests by generating return labels and slips, particularly beneficial for merchants in Germany, Austria, and Switzerland. It supports various workflows such as exchanges, vouchers, or refunds, giving you flexibility in handling returns. You can also produce return labels from top carriers like DHL, GLS, and DPD, tailored to specific rules like the value of goods. Furthermore, the app allows you to store personalized return reasons and refund methods, ensuring a customer-friendly experience.
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Automated return labels
Workflow customization
Custom returns portal
Return label creation
Own return reasons
  • $49.99-$449.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
15 Reviews

24/7 personalized shopping guide for your customers Show more

Shopily Guide AI Assistant is a cutting-edge virtual shopping assistant designed for e-commerce platforms, powered by advanced Generative AI. It acts as a knowledgeable expert, ready to assist users with personalized product recommendations such as finding the perfect skiing gear tailored to their skill level, height, and gender preferences. Beyond product suggestions, Shopily Guide also handles a range of customer service queries, from locating orders to processing returns, simulating the comprehensive experience customers expect in a physical store. The app enables natural language searches, enhancing the shopping experience by making it more intuitive and accessible. By offering personalized suggestions aligned with individual customer preferences, Shopily Guide not only elevates customer satisfaction but also aids in boosting sales by ensuring accurate and relevant recommendations. Additionally, with its AI-powered chat support, the app delivers instant, reliable answers to common customer questions, further streamlining the online shopping experience.
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Personalized product suggestions
Natural language searches
Instant ai-powered support
Comprehensive product recommendations
  • $10 / Month
  • 15 Days Free Trial
9.1
14 Reviews

Point of Sale: Sell, exchange, refund, and issue store credit Show more

Sales Terminal POS is an intuitive point-of-sale application designed to streamline in-store and online sales operations. This versatile app allows users to sell products, manage exchanges, and edit line items from previous orders with ease. Whether at a physical store or online, seamlessly issue refunds or store credits, ensuring a smooth customer experience. Sales Terminal POS offers a robust alternative to Shopify POS and can be accessed via a web browser or the Shopify mobile app. The app supports a variety of payment methods, including cash and external credit cards, and even allows users to email carts. Additionally, it provides the ability to manage partial payments or advance collections. To help with daily financial management, users can view their end-of-day cash balance and print comprehensive reports of all cash transactions.
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Multiple payment methods
Barcode scanning
Sell in-store
Product exchanges
Edit line items
Collect additional payments
  • $49-$700 / Month
  • 15 Days Free Trial
9.1
2 Reviews

"Boost sales and support with PickyPal's AI-driven customer interactions."

  • $5 / Month
  • 7 Days Free Trial
9.1
168 Reviews

Accordion tabs for your Product Description or FAQ page Show more

EasySlide Accordion Tabs & FAQ is a versatile app designed to enhance your online store by converting lengthy content into easy-to-navigate accordion tabs. This app enables you to effortlessly set up a FAQ page by adding questions and answers directly to your page content, which are then transformed into accordion style tabs. Simplify your product descriptions by replacing long texts with accordion widgets, offering an organized and user-friendly experience for your customers. You can create description-based tabs or static panels that can be assigned to all products, specific collections, or individual products, saving you valuable time. The app also supports additional functionalities such as integrating reviews, size guides, and third-party applications. Fully compliant with WCAG 2.0/Section 508 standards, EasySlide ensures accessibility for all users. Streamline your store's content with customizable accordion tabs to improve navigation and enhance your customers' browsing experience.
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Third-party app integrations
Wcag compliant
Faq page creation
Accordion widgets
Product description tabs
Static panels
  • $19-$99 / Month
  • 7 Days Free Trial
9.1
2 Reviews

100% FREE Customer support made immediate and powerful! Show more

BoudrawAI - Sales & Orders Bot revolutionizes the way customers engage with online stores by offering an intelligent, 24/7 AI agent. This advanced bot assists with product research, comparisons, order updates, and general inquiries, continuously learning and evolving to minimize the need for human intervention. With features like knowledge gathering from chats, it seamlessly adapts to your business needs over time. BoudrawAI also offers extensive reporting and alerts, allowing businesses to swiftly respond to customer requests. The app enhances branding through customization options, ensuring the AI agent aligns with your brand identity. Additionally, BoudrawAI integrates with Shopify, effectively managing orders, products, and returns, and even makes AI-powered phone calls to customers for updates. This comprehensive solution optimizes customer service, making it easier than ever to meet the dynamic needs of your business.
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Shopify integration
Order updates
Product research
24/7 ai agent
Knowledge gathering
Branding customisation
  • $9-$29 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
4 Reviews

AI-driven 24/7 customer support and sales solution for online stores. Show more

Destinova Live & AI Chatbots is designed to transform customer support and sales for online stores using cutting-edge AI technology. Leveraging GPT-powered AI, this app provides continuous, 24/7 assistance, offering personalized product recommendations and seamless order tracking. Destinova ensures an enhanced customer experience, improved conversion rates, and streamlined operations through its intuitive chatbot and live chat interface. Key features include self-learning chatbots that adapt to store needs, AI-driven product suggestions to engage customers, and unified message management for efficient communication. Additionally, the app offers customizable widgets to align perfectly with any brand aesthetic, as well as pre-designed chatbot strategies to boost sales. Destinova also includes satisfaction surveys, status pages, and push notifications to maintain customer engagement, supported by advanced AI live chat and GPT chat functionalities for superior customer service.
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Push notifications
Customizable widgets
Order tracking
Smart recommendations
24/7 assistance
Ai-powered chat
  • $25 / Month
  • Free Plan Available
  • 1 Days Free Trial
9.1
68 Reviews

Effortlessly gather product insights and feedback with ease. Show more

The Hulk NPS Post Purchase Survey app is a powerful tool for crafting custom surveys designed to measure net promoter scores and to gather essential insights into customer experiences. This app allows businesses to create a variety of surveys, such as checkout, product, and exit surveys, to effectively evaluate customer satisfaction and loyalty. With a one-click installation, businesses can seamlessly integrate the survey into their Thank You page, enhancing response rates and collecting feedback in under 30 seconds. The app's analytics dashboard enables prompt action on customer feedback, ensuring that decision-making is data-driven. Furthermore, its Conditional Logic feature allows the creation of dynamic surveys tailored to specific customer interactions, further enriching the feedback collected. By using the HulkApps NPS Post Purchase Survey app, businesses can foster improved customer relationships and make informed adjustments to their offerings.
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Exit surveys
Analytics dashboard
Custom surveys creation
Net promoter score measurement
Checkout and product surveys
Embed in thank you page
  • $3.99-$7.99 / Month
  • Free Plan Available
  • 5 Days Free Trial
9.1
215 Reviews

Create beautiful FAQ page, support page or product FAQs Show more

HelpLab FAQ Page, Product FAQs simplifies the creation and management of your store's FAQs with a user-friendly approach that enhances customer experience and your brand's image. This app integrates seamlessly with your store's theme, allowing you to customize fonts, colors, and styles to reflect your brand's uniqueness. The lightweight design ensures fast page loads, providing instant answers to your customers and reducing the burden on your support team. Enjoy the ease of creating both product-specific and general store FAQs, complete with multimedia support like photos and videos. With built-in Google Rich Snippets, improve your store's SEO effortlessly and reach more customers. Additionally, support for multiple languages ensures that you can cater to a diverse customer base. Easy integration with the Shop app ensures a smooth transition and enhanced functionality.
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Multi-language support
Seamless theme integration
Customizable faq design
Fast page loads
Supports rich seo snippets
Multimedia in faqs
  • $200 / Month
  • 14 Days Free Trial
8.5
6 Reviews

Streamline support with 24/7 AI for enhanced customer experience. Show more

Octocom AI CX & CS Suite is a comprehensive solution designed to streamline customer support by leveraging advanced conversational AI. Operating 24/7, it efficiently handles both pre-sale and post-sale inquiries, covering a wide array of topics such as product recommendations, delivery queries, order changes, and returns. This intelligent tool significantly reduces ticket volume and response times, allowing your support team to devote more attention to critical tasks. Seamlessly integrating with popular help desks like Gorgias and Zendesk, Octocom enhances customer engagement and satisfaction. Whether it's managing orders or providing personalized product suggestions, the AI system keeps itself updated by continuously scanning your catalog and website. With its omnichannel connectivity, Octocom ensures users get fast, accurate assistance across platforms like email, Instagram, WhatsApp, Messenger, and Telegram.
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Personalized recommendations
Order management
24/7 ai support
Conversational ai
Omnichannel connectivity
Catalog scanning
  • $29-$149 / Month
  • 7 Days Free Trial
(4.3/5)
20 Reviews

Store credit digital wallet for returns, exchanges & cashback Show more

CreditsYard — Store Credit is an innovative app designed to streamline the way businesses handle store credit and loyalty programs. The app offers a seamless platform for retailers to manage and distribute store credits, enhancing customer engagement and encouraging repeat purchases. With an easy-to-use interface, businesses can effortlessly track credit issuance, redemptions, and expirations, ensuring no value goes unutilized. Customers benefit from real-time updates on their store credit balances and transaction history, empowering them to make informed purchasing decisions. CreditsYard also integrates smoothly with existing retail systems, minimizing disruption and maximizing efficiency. By providing valuable insights and analytics, the app helps businesses tailor their marketing strategies to better meet customer needs and drive sales growth. Ideal for both small businesses and large retail chains, CreditsYard revolutionizes the traditional loyalty and store credit model, fostering stronger customer relationships and boosting brand loyalty.
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Issue store credit
Digital wallet
Process refunds
Handle exchanges
Provide cashback
  • $20 / Month
  • 7 Days Free Trial
9.1
22 Reviews

Auto-implementation of the Google survey opt-in code Show more

Easy Google Customer Reviews is an intuitive app designed to seamlessly integrate Google review functionalities into your online store without requiring any coding skills. With just a few clicks, merchants can add a review capture form directly to their order status page, allowing them to collect valuable customer feedback after each purchase. Once connected to your Google account, the app effortlessly displays your Google reviews and product reviews on your store, enhancing credibility and customer trust. Additionally, you can enter your Google Merchant Center ID to feature a Seller Rating badge prominently on your site. This app supports Google’s Product Reviews feature, making it a comprehensive solution for managing and showcasing authentic reviews. The straightforward setup process ensures that even those with minimal technical knowledge can start benefiting from increased customer engagement and improved online reputation.
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Display google reviews
Order status form
Auto survey opt-in
Seller rating badge
Supports product reviews
  • $199 / Month
  • Free Plan Available
9.1
10 Reviews

Providing your customers with a faster refund experience Show more

Refundid: Returns Portal is a comprehensive solution designed to streamline the return process for businesses, enhancing customer satisfaction with both instant refund options and standard return procedures. This innovative app automates label generation and integrates seamlessly with various carriers, eliminating the cumbersome wait times traditionally associated with returns. Businesses can gain valuable insights into return trends, allowing them to optimize operations and improve efficiency. The portal provides real-time data reports, enabling businesses to monitor and manage all incoming returns effortlessly. Users can easily approve or decline returns and restock items to their original locations while aligning with store-specific return policies. With Refundid, businesses can elevate their customer experience, offering a seamless and efficient return process that meets modern consumer expectations.
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Carrier integration
Real-time reports
Instant refunds
Standard returns
Automated label generation
Returns approval

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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