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Showing 160 to 180 of 1829 Apps

Streamlined e-commerce returns using tech: no boxes, quick drop-offs.

  • $49-$149 / Month
  • 14 Days Free Trial
7.9
27 Reviews

Delight customers. Maximize profit. AI-powered helpdesk & chat Show more

The Customer Service Helpdesk App is designed to enhance customer satisfaction and boost profitability by providing faster, more personalized responses across various sales channels. This app centralizes all messaging from marketplaces, webstores, and social platforms into a single smart inbox, allowing you to manage email, live chat, and voice conversations seamlessly. With integrated order and customer information available with each message, handling returns, cancellations, and duplicate orders becomes effortless. The app leverages AI-driven technology to summarize and automate responses, further streamlining customer support processes. It also enables easy integration with order fulfillment partners and Klaviyo CRM, ensuring a connected operational ecosystem. Advanced features like conversation summaries, suggested responses, and hands-free responses, along with order management capabilities, make it an essential tool for businesses seeking to optimize their customer service strategy.
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  • $89.7 / Month
  • 30 Days Free Trial
8.2
1 Reviews

Trade-in and resale made simple Show more

Recommerce is a dynamic app designed to enhance customer loyalty and expand your brand's reach by facilitating a seamless buyback program for secondhand items. Integrated with Shopify, the app allows customers to trade in their used items for cash or store credit, driving repeat purchases and attracting new shoppers. Recommerce simplifies the process with automated shipping labels and smart pricing rules, ensuring transactions are smooth and efficient. The app not only provides a sustainable revenue stream but also promotes environmentally friendly practices by encouraging the circulation of pre-loved goods. Businesses benefit from increased engagement and customer retention, while customers enjoy added value and convenience. Through Recommerce, brands can transform their approach to e-commerce, embracing sustainability and innovation in their retail strategy.
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  • $9-$99 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.9
70 Reviews

All-in-1 Order Tracker with a Branded Order Tracking Page Show more

Synctrack Order Tracking by Omega is a powerful tool designed to enhance your post-purchase processes efficiently and affordably. This app ensures precise tracking of orders, especially those shipped via popular China couriers like Yanwen and Yunexpress, all from a single, convenient platform. With Synctrack, you can elevate your brand by providing a customized order tracking page and clearly communicate estimated delivery dates to your customers. Keep your clientele engaged and informed through timely email and SMS updates, enhancing overall satisfaction. Additionally, the app facilitates the creation of strategic marketing assets to drive sales and strengthen customer relationships. Real-time tracking capabilities ensure your customers are always informed, while features like filtering unwanted keywords and automating courier matching streamline the tracking experience for both you and your customers.
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Effortlessly update and manage order tracking in bulk via spreadsheets.

Efficiently manage customer inquiries with AI-powered Shopify app.

  • $23 / Month
  • Free Plan Available

"Transform store support with 24/7 AI chat, boosting sales effortlessly."

"Customize customer profiles with unique fields to enhance user insights."

  • $4.99-$12.99 / Month
  • 7 Days Free Trial
8
43 Reviews

Easy contact form with file upload, reCAPTCHA, & auto replay. Show more

ECF: Contact Form Builder is a dynamic app designed to simplify the process of creating custom forms using an intuitive drag-and-drop interface. Whether you are designing contact forms, testimonials, or conditional forms, the app allows you to effortlessly customize fields, rearrange them, and set required fields as needed. The user-friendly form settings enable easy configuration of email-specific autoresponders, allowing you to direct form submissions to multiple recipients and set BCC options to suit your needs. Additionally, the app provides facilities to customize the sender's email address and subject line for a personalized touch. Integration with services like Google reCAPTCHA, Mailchimp, and Klaviyo ensures your forms are not only efficient but also secure. With features like file uploads and conditional emails, ECF: Contact Form Builder equips you with all the tools necessary for a seamless form creation experience.
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  • Free Plan Available
8.2
3 Reviews

Insurance and claims management platform Show more

NTI Delivery Insurance is a comprehensive solution designed to offer peace of mind for e-Commerce businesses and their customers by providing reliable shipping and delivery insurance. Powered by NTI, Australia's leading expert in shipping and logistics insurance, this app secures transactions by covering theft, damage, and loss during shipping. Easily integrated into your online store, it enhances customer satisfaction and protects your business reputation by efficiently managing potential claims. The user-friendly platform offers real-time data and transparency, keeping both you and your customers informed about the status and resolution of claims. By opting for NTI Delivery Insurance, you can focus more on your business operations while trusting that claims are handled expertly from start to finish. This ensures that every transaction is safeguarded by Australia's trusted insurance specialists.
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Multilingual voice assistant for quick customer support in stores. Show more

Voxi is a cutting-edge application designed to enhance customer interactions by adding a multilingual voice assistant to your online store. It facilitates seamless communication in both English and Spanish, assisting customers with inquiries about products, orders, shipping, and returns in real time. This intuitive app allows merchants to effortlessly create a custom knowledge base by uploading files or scraping website content, ensuring the voice assistant is well-informed and up-to-date. Voxi operates smoothly across all devices, providing consistent and reliable customer support without requiring manual setup. By leveraging this technology, businesses can significantly improve customer engagement and satisfaction, offering a modern and efficient shopping experience. Whether customers need quick answers or detailed information, Voxi transforms the way they interact with your store.
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  • Free Plan Available
(3/5)
1 Reviews

Avoid wasting time by effortlessly collecting users' feedback. Show more

57-feedback is a user-friendly app designed to simplify the feedback collection process for merchants, significantly reducing the time and effort required. With customizable feedback and review strategies, it enables businesses to cater specifically to their customers' preferences, helping them stay competitive in today's dynamic marketplace. By leveraging customer insights, merchants can refine their offerings, enhance customer satisfaction, and ultimately boost sales. The app's tools are invaluable for gaining a deeper understanding of customer needs and building a strong, positive reputation. Additionally, 57-feedback provides instant feedback delivery via email, allowing businesses to make timely improvements to their sites. By gathering valuable visitor insights on navigation and usability, it ensures a seamless and rewarding customer experience.
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  • $5-$79 / Month
  • 7 Days Free Trial

AI-powered sales support with multilingual insights and BYOK privacy.

  • $24 / Month
  • Free Plan Available
  • 3 Days Free Trial
(3.1/5)
4 Reviews

Validate product ideas with image gallery voting and contests Show more

Traxoft: Image Voting is an engaging and interactive app designed to bring communities together through visual communication. In this app, users can upload their images and participate in exciting voting sessions where the community decides the best visuals across various intriguing categories. The seamless interface allows for easy navigation and voting, making it enjoyable for users of all ages. Traxoft fosters a sense of community by enabling users to connect, share, and appreciate creativity from around the world. The platform encourages friendly competition while inspiring participants to enhance their visual storytelling skills. Regular challenges and themed contests keep the experience fresh and captivating. Whether you’re a photography enthusiast or just looking to have fun, Traxoft: Image Voting offers a unique space to showcase your talent and explore the world through others' perspectives.
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  • $19-$199 / Month
  • 30 Days Free Trial
7.4
79 Reviews

Allow customers to process returns, exchanges, and refunds Show more

Rich Returns & Exchanges is a powerful app designed to streamline the returns and exchanges process, ultimately saving time and enhancing customer satisfaction. It offers a self-service, custom-branded returns portal that integrates seamlessly with your store, enabling customers to manage their returns and exchanges effortlessly. By suggesting exchanges over returns, this app helps recapture potential lost revenue. With the capability to generate prepaid return labels from over 50 carriers worldwide, the app ensures a smooth and efficient returns process. Automated email notifications keep customers informed at every stage, improving transparency and trust. Businesses can set up automated rules tailored to their return policy and exchange terms, and integrate easily with existing systems like ERP, IMS, CRM, and 3PL. Overall, Rich Returns & Exchanges simplifies returns management while keeping customers satisfied and informed.
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  • $19-$249 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
464 Reviews

Advanced Helpdesk: FAQ builder, help center, support widget Show more

MooseDesk FAQ & Helpdesk is an intuitive app exclusively designed for Shopify merchants, streamlining the process of creating a professional FAQ page or Help Center in just five minutes. With a variety of appealing templates, it allows merchants to easily write, categorize, and customize articles, ensuring a seamless support experience for customers. The all-in-one support helpdesk efficiently manages tickets from multiple channels, featuring a customized help widget for effective ticket reception. Enhance your customer support operations with advanced features like scheduling, ticket tagging, and customer notes, while gaining insights from reports on team and ticket performance. MooseDesk offers 24/7 support, catering to businesses across various time zones, and welcomes requests for additional custom features tailored to your needs. With MooseDesk, all essential tools for superior customer support are at your fingertips.
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  • $4.99-$14.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.1
22 Reviews

Form builder, File upload & Custom forms with drag and drop Show more

CP24 Form Builder & File Upload is a versatile app designed to create aesthetically pleasing and fully functional forms with file attachment capabilities to meet a wide array of needs. This spam-free tool is ideal for crafting responsive and professional contact forms swiftly and effortlessly. Users can generate various types of forms, such as Registration, Wholesale Registration, Steps, Order Attachment, Quiz Form, and Product Feedback Form, among others, with remarkable ease. The app includes integration with Klaviyo, enabling seamless synchronization of form submissions with the Klaviyo system. It also supports essential features like admin notifications with file attachments, customer autoresponders, and Captcha to prevent bot submissions. The forms created with CP24 Form Builder are compatible across all devices, ensuring a smooth user experience.
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  • $5-$48 / Month
  • Free Plan Available
6.9
5 Reviews

Live Chat for your store Show more

LiveSupporti ‑ Live Chat is a powerful tool designed to enhance customer interaction on your Shopify store by enabling real-time communication. With this app, you can assist your customers instantly, addressing their queries and providing support as they browse, which can lead to a superior shopping experience. The app offers real-time visitor monitoring, allowing you to see who is actively browsing your store, and provides insights into what customers have in their carts. Customizable chat box branding ensures that the chat interface aligns with your store's aesthetic. The multilingual feature allows the chat box to operate in any language, catering to a diverse customer base. Additionally, a ticketing system is included to facilitate seamless collaboration and follow-ups, ultimately aiming to improve customer satisfaction and boost sales.
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  • Free Plan Available
8.2
105 Reviews

Automated order confirmation call to mobile number in Pakistan Show more

Robo Calls - Pakistan is an innovative app designed to help store owners manage and confirm cash-on-delivery orders, which often have a high risk of return. By automating order confirmation calls in both Urdu and English, the app assists in reducing bogus orders and unexpected returns. Customers receiving these calls can easily confirm, cancel, or request a callback by pressing the corresponding numerical inputs—1 for confirmation, 2 for cancellation, and 3 for a callback. This efficient process not only streamlines order management for store owners but also helps save valuable time and resources by minimizing unnecessary shipments. The app also tags each order with the customer's action, making it easy to track and manage orders effectively. Designed specifically for businesses operating in Pakistan, Robo Calls is an essential tool for improving order accuracy and enhancing customer communication.
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Unlimited One-Click web call and customizable call button Show more

iCall - Web Call & Call Button is an innovative app designed to simplify communication between businesses and their clients. This user-friendly application enables seamless web-based calling, allowing users to initiate calls directly from their browsers without the need for additional software or hardware. The app features a customizable call button that can be easily integrated into websites, providing an instant connection with just a single click. iCall enhances customer service efficiency by reducing response times and improving accessibility for customers seeking immediate assistance. With its secure and reliable platform, businesses can ensure their communications are streamlined and professional. Whether for customer support, sales inquiries, or general information, iCall transforms the way businesses interact with their audience online.
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Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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