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Full CS operations managed by AI and a team of CS experts. Show more

Notch – Customer Support Suite is a transformative solution designed to elevate eCommerce customer support by seamlessly integrating AI precision with expert management. This comprehensive service takes over your entire customer support operations, eliminating the complexity and hassle of managing multiple providers, allowing you to focus entirely on business growth. Enjoy the benefits of enhanced customer satisfaction, improved operational efficiency, and peace of mind as Notch simplifies your workload. The app offers seamless integration with eCommerce platforms to deliver 24/7 automated chat support, utilizing your store's unique knowledge and insights. Additionally, Notch provides data-driven business insights to foster continuous revenue growth, ensuring that your support operations not only meet but exceed customer expectations. With Notch, managing customer service becomes an effortless process, leading to stronger relationships with your customers and driving your business success.
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Data-driven insights
Ai-powered operations
Expert team support
Seamless ecommerce integration
24/7 automated chat
  • $39-$129 / Month
  • Free Plan Available
(4.2/5)
28 Reviews

"Instant support with AI: Boost efficiency and customer satisfaction effortlessly." Show more

Jotform AI Chatbot & Live Chat is an innovative application designed to provide 24/7 customer support through AI-powered chatbots, enhancing both efficiency and customer satisfaction. The app automates customer inquiries, delivering instant and precise responses regarding orders, shipping, product details, and FAQs, all tailored automatically to your store's data. This ensures that the chatbot continuously improves its responses based on actual customer interactions. Before going live, you can test and fine-tune your chatbot to ensure optimal performance. Integrating seamlessly with platforms like Shopify, the app keeps all product and order details up to date without requiring any coding skills. Additionally, smart automation manages inquiries and guides purchases while providing personalized product recommendations. The app also supports omnichannel communication, handling chat, web, and phone interactions with human-like AI responses, and integrates custom workflows with tools such as Google Calendar and Slack to enhance operational efficiency.
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Shopify integration
Personalized assistance
Ai-powered chatbots
Custom workflows
Omnichannel support
Instant responses
  • $9.99-$79 / Month
  • Free Plan Available
  • 5 Days Free Trial
9.1
7 Reviews

Chatbot for E-commerce, WhatsApp and Customer Support Show more

Taggo AI Chatbot is an innovative AI-powered solution designed to seamlessly engage with your website visitors at the optimal moment. This intelligent chatbot not only answers customer inquiries but also handles objections, recommends products, and drives increased conversion rates. By unifying all your support channels into a single, efficient inbox, Taggo AI offers seamless integration with Shopify and other apps, ensuring a smooth and comprehensive customer support experience. The chatbot is self-training and adapts to your brand's unique voice, offering support in multiple languages and delivering personalized product recommendations to enhance cross-selling opportunities. Easy to deploy, Taggo AI can quickly be set up and trained using your existing website content, offering proactive engagement that can drive sales through various channels like WhatsApp, Messenger, Instagram, and Telegram. Designed with both your team and customers in mind, Taggo AI manages support with cutting-edge AI technology, ensuring satisfaction and efficiency across the board.
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App integrations
Multi-language support
Smart recommendations
Proactive engagement
Shopify data integration
Quick deployment
  • Free Plan Available
8.2
1 Reviews

Embed your Thingtesting reviews and increase consumer trust Show more

Thingtesting is an innovative app designed to address the growing concerns around online shopping reviews, often plagued by fake endorsements and biased feedback. As a trusted, independent third-party platform, it prioritizes honesty and transparency by offering authentic reviews from real users. This enables consumers to make more informed purchasing decisions by providing a comprehensive view of product experiences. Brands can also benefit by connecting their store with their Thingtesting page, displaying average ratings, and embedding reviews directly on their sites. By offering a platform free from review censorship, Thingtesting stands out as a crucial tool for both consumers and brands seeking to build trust and authenticity in the e-commerce landscape.
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Embed reviews
Connect store
Display rating
  • $8 / Month
  • 14 Days Free Trial
8
44 Reviews

Create a careers page, post jobs and collect applications Show more

Careers Page Pro is a dynamic and user-friendly app designed to streamline your recruitment process. The app features two main sections: one for managing job listings and another for receiving and acting on applications. As soon as you add job listings, a comprehensive careers page is automatically created, where candidates can view opportunities and submit their resumes and cover letters with ease. The app offers multilingual support, allowing you to customize the language settings to fit your local needs. Enhance collaboration by tagging candidates as "good," "average," or "bad," and effortlessly share their applications with colleagues for further evaluation. With its sleek design optimized for both desktop and mobile use, Careers Page Pro ensures a seamless experience whether you're in the office or on the go.
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Manage job listings
Receive applications
Create careers page
Language control
Candidate tagging
Share applications
  • $4-$8 / Month
  • 7 Days Free Trial
9.1
20 Reviews

Auto reply email for shop built-in contact form and newsletter Show more

WebPanda Contact AutoResponder is a Shopify app designed to enhance customer interaction by automating email responses to submissions from your store's Contact Us and Newsletter Subscription Forms. The app seamlessly integrates with existing forms without altering the shop's layout, ensuring a smooth user experience for both the store owner and customers. Upon form submission, it swiftly triggers an automatic email response to the email address provided by the client, featuring content pre-set by the shop owner through the app's settings. This tool is versatile, with capabilities to adapt and work with any form on your website, further broadening its utility. Additionally, WebPanda ensures reliable service with its very fast customer support, helping shop owners maintain responsive communication effortlessly. This app is an invaluable resource for Shopify store owners seeking to streamline their communication processes and enhance customer satisfaction.
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Auto-reply contact us
Auto-reply newsletter
Configurable forms
  • Free Plan Available
6.7
78 Reviews

E-commerce shipping solution in India Show more

iThink Logistics is a powerful AI-driven logistics aggregator that seamlessly integrates multiple courier platforms into a unified dashboard, making shipping management effortless. Catering to the Indian market, this versatile software covers over 26,000 pin codes across the country, ensuring comprehensive service delivery. With its automated shipment import feature, you can streamline operations and eliminate the headache of manual tracking and data loss. The app offers real-time order live-syncing, keeping your customers updated with the latest delivery statuses and enhancing their experience. By simplifying complex logistics processes and providing a centralized solution, iThink Logistics empowers businesses to focus on growth while improving efficiency. Whether you're a small business or a large enterprise, iThink Logistics is your go-to solution for reliable and organized shipping management.
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Real-time order sync
Unified dashboard
Multi-courier integration
Auto shipment import
Pin code coverage
  • $8.99-$69.99 / Month
  • 30 Days Free Trial
8.2
3 Reviews

Stop returns and retain revenue with Cashback Offers. Show more

Win-Win Returns is an innovative app designed to transform the typically negative experience of product returns into a positive interaction for both businesses and customers. By offering a special Cashback Offer when a return is requested, this app helps businesses retain revenue and reduce the volume of returns, all while keeping the customer relationship alive. The easy setup ensures that businesses can quickly start seeing immediate value with minimal hassle. Win-Win Returns goes beyond solving the issue of returns by enhancing customer happiness and loyalty through unique cashback incentives. Additionally, the app streamlines the returns process with features like automated request approvals and customizable rules, saving time and reducing the costs associated with returned inventory. Transform the way you handle returns today and create a truly win-win scenario for your brand and customers.
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Easy setup
Cashback offers
Automate returns
Create rules
Auto-approvals

Get Discount in Order by Submiton Cart Page Show more

Check Navigator is a versatile tool designed to enhance user engagement on Shopify stores by integrating customizable surveys directly on the cart page. Store admins can create and manage multiple surveys with various questions through a simple interface. These surveys become accessible to customers by clicking a "discount" button during their shopping experience. Upon completing a survey, customers are seamlessly redirected to the checkout page, where they receive a discount based on pre-set percentages. The app provides a widget setting option for further customization, allowing administrators to tailor the appearance and functionality of surveys to align with their store's branding. With Check Navigator, businesses can gain valuable insights while simultaneously offering incentives to customers, enhancing both sales and user experience.
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Customization options
Redirect to checkout
Multiple questions
Discount button
Cart page view
  • Free Plan Available
8.2
1 Reviews

EngageBay is an integrated marketing, CRM & service software. Show more

EngageBay CRM is a robust tool that integrates effortlessly with Shopify to sync orders, products, and customer information seamlessly. It empowers businesses to enhance customer engagement through personalized emails, SMS, and targeted calls, ensuring effective communication. With its advanced features, you can nurture leads using tailored email sequences, drip campaigns, and behavior-based triggers, which help in converting prospects into loyal customers. The platform supports web tracking to provide insights into user web history and events, facilitating informed decision-making. Additionally, EngageBay CRM enables businesses to maintain a dynamic social media presence through scheduled posts, helping to engage with audiences more consistently. It also streamlines marketing automation, making follow-up processes efficient and saving valuable time. Furthermore, it provides a comprehensive view of customer interactions, ensuring superior customer support services by documenting every touchpoint smoothly.
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Sync orders
Personalized communication
Drip campaigns
Sync contacts
Web tracking
Email sequences
  • $4.99-$79 / Month
  • Free Plan Available
  • 3 Days Free Trial
8.5
80 Reviews

Fully customisable & FAQ page, product FAQ & bubble FAQ! Show more

FaqKing: Help Center & FAQ is a highly customizable application designed to streamline the creation and management of FAQ pages to align perfectly with your brand’s aesthetics. Users can easily modify various elements like font size, color, and style without requiring any programming skills, making it an ideal solution for businesses looking to enhance their customer support independently of their existing website themes. Its innovative new feature, the bubble FAQ, allows you to display FAQs on specific pages seamlessly, providing quick access to information right where users need it most. The application supports multiple language translations, ensuring your help center can cater to a diverse audience. Through a user-friendly admin dashboard, you can design FAQs that integrate seamlessly with your theme, effortlessly formatting text and incorporating multimedia elements like images and videos into your answers. FaqKing empowers businesses to craft a robust and responsive help center, elevating the user experience with minimal effort.
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Multilingual support
Customizable help center
Bubble faq
Product page faq
Media integration

"Enhance customer support with customizable WhatsApp chat for your store." Show more

Whatsly - WhatsApp Chat is a user-friendly app designed to enhance communication between merchants and customers via a customizable WhatsApp button. With this app, businesses can easily integrate a floating chat button on any page of their website or enable product-specific inquiries, facilitating seamless customer support without any coding requirements. Merchants can personalize the chat experience by displaying the agent's name, image, online status, and tailored greeting messages. Additionally, Whatsly allows for the customization of chat appearance, including colors and text size, ensuring a cohesive brand look. The app also supports setting working hours and time zones, providing customers with accurate online availability information. Ideal for improving customer interaction and simplifying support processes, Whatsly is a versatile tool for any business seeking to leverage WhatsApp as a direct communication channel.
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Customizable appearance
Floating chat button
Timezone support
Product-specific enquiries
Agent online status
  • $19-$139 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.4
152 Reviews

Understand customers by attribution survey Show more

SEA Survey & Feedback App is a versatile tool designed to enhance customer engagement through comprehensive surveys and feedback collection. The app offers a wide array of customizable survey templates tailored for post-purchase analysis, customer satisfaction, and marketing attribution. Users can target specific groups by applying filters such as customer tags, visited pages, or products purchased, ensuring that surveys reach the most relevant audience. The app supports a variety of question types, from star ratings to short answers, allowing users to create dynamic and engaging questionnaires. With a centralized dashboard, users can manage all surveys efficiently, track responses in detail, and gain actionable insights to improve business strategies. Surveys can be distributed via any custom page, maximizing reach and improving customer response rates, ultimately elevating overall satisfaction. From capturing customer sentiments to quantifying insights, SEA Survey is ideal for businesses seeking to refine their engagement strategies through data-driven decisions.
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Customizable templates
Actionable insights
Detailed tracking
Targeted surveys
Dynamic questionnaires
Survey distribution
  • $18-$153 / Month
  • Free Plan Available
  • 14 Days Free Trial

Convert visitors to customers with 24x7 Intelligent Sales rep Show more

SalesGPT: AI eCommerce Chatbot is an AI-driven solution designed to enhance your online store's sales capabilities by acting as a tireless 24/7 sales representative. This intelligent chatbot not only assists shoppers with their purchases but also strategically upsells and cross-sells products, emulating the behavior of a skilled sales executive. By converting website visitors into loyal customers, SalesGPT efficiently addresses a wide range of customer queries. Its unique payment model allows businesses to pay for conversations rather than individual messages, ensuring cost-effective operations. In instances where the bot cannot provide an answer, it seamlessly gathers leads for future follow-up. SalesGPT is continuously learning and evolving, incorporating automated sales training from your store's data to keep its responses relevant and effective without human intervention. Additionally, it supports over 95 languages, including German and Spanish, broadening its accessibility to a diverse global audience.
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Multilingual support
Lead collection
24x7 sales rep
Upsells and cross-sells
Answers queries
Intelligent conversation
  • $9 / Month
  • Free Plan Available
9.1
15 Reviews

One interface integrates omnichannel social media chat session Show more

SaleSmartly: Omnichannel Chat is a robust communication platform designed to enhance customer interaction across multiple channels. This app seamlessly integrates various messaging platforms, allowing businesses to manage customer dialogues from social media, websites, and more, all in one centralized location. It offers powerful features like real-time chat, automated responses, and analytics to optimize customer service and engagement. With an intuitive interface, SaleSmartly ensures that businesses can effortlessly track conversations and deliver timely, personalized support. By bridging communication gaps, it empowers companies to build stronger relationships with their customers. Whether you’re a small business or a large enterprise, SaleSmartly helps streamline your communication strategies and boosts efficiency.
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Omnichannel integration
Unified interface
Social media chats
Centralized communication
Quick serve feature
  • $99-$599 / Month
  • 7 Days Free Trial
8.2
1 Reviews

AI ambassador enhances sales with recommendations and real-time customer engagement.

Personalized recommendations
Real-time engagement
No-code setup
Cart abandonment reduction
Dynamic promos
  • $290-$533 / Month
  • Free Plan Available
  • 7 Days Free Trial
8
49 Reviews

Automate customer support on WhatsApp with AI. Show more

TextYess: AI WhatsApp Chatbot is an innovative app designed to transform customer shopping experiences by integrating seamlessly with WhatsApp. Empowered with a robust AI Shopping Assistant, it is trained on your product catalog and FAQs, enabling it to respond to customer inquiries instantly, around the clock. Whether it's providing order status updates, product recommendations, or checkout links, it streamlines communication with unparalleled efficiency. Additionally, the AI Marketing Assistant drives customer engagement by targeting key moments such as abandoned checkouts and post-purchase interactions, delivering personalized marketing campaigns. The multilingual capabilities of the AI ensure that customer interactions are smooth and effective regardless of language barriers. With a setup time of just five minutes and no technical skills required, businesses can quickly start sending highly targeted WhatsApp campaigns, enhancing sales and customer satisfaction effortlessly.
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Automated responses
Order processing
Ai-driven chat
  • $19-$499 / Month
  • Free Plan Available
  • 30 Days Free Trial
8
19 Reviews

Retain more customers by giving personalised order support Show more

Answer Ai Ltd is a powerful app designed to instantly address support and sales questions, helping retailers convert more customers and boost retention rates. By automatically integrating with your store orders, the app's chat assistant efficiently handles customer order inquiries, offering a seamless support experience. Our satisfied customers have consistently reported significant reductions in support workload after implementing our solution. The app facilitates a quick setup, allowing you to configure FAQs and essential content in just 30 minutes, saving valuable time. Whether dealing with straightforward sales queries or complex issues, Answer Ai Ltd effectively manages them to ensure customer satisfaction. We are confident in our service, offering a guarantee: if you don't meet your support reduction targets, we provide app credit as a reassurance of the app's value.
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Easy setup
Instant answers
Automated order inquiries
  • $120-$210 / Month
  • 7 Days Free Trial
(1/5)
2 Reviews

The phone system for e-commerce businesses Show more

Aircall is a powerful app designed to enhance customer interaction by providing essential information right at your fingertips during inbound calls. It surfaces a card containing key details about customers and their orders, allowing agents to personalize conversations and respond more efficiently. With every call, agents can instantly access information such as order value, status, and tracking numbers, streamlining the process of addressing customer inquiries. This one-click access to fulfillment details significantly accelerates customer service, ensuring a more seamless and satisfying experience for both agents and customers. Furthermore, Aircall integrates smoothly with Shopify, allowing agents to view customer contact information and order history on inbound calls, and use the Click-to-Dial feature to reach out quickly. This thoughtful integration empowers businesses to serve their customers faster while fostering more meaningful connections.
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Live parcel tracking
Personalize conversations
Access order information
Display contact information
Click-to-dial

Automate Support requests and Marketing Campaigns via WhatsApp Show more

Hoola: AI Support & Marketing is a dynamic application designed to revolutionize the way businesses handle customer support and marketing strategies. By leveraging cutting-edge artificial intelligence, Hoola offers intelligent customer interaction capabilities that streamline communication and enhance user satisfaction. The app provides automated support responses, predictive insights, and personalized marketing strategies, allowing companies to engage more effectively with their audiences. With intuitive analytics and data-driven decision-making tools, Hoola empowers businesses to optimize their outreach and align marketing efforts with customer needs seamlessly. Suitable for companies of all sizes, this versatile app not only saves time and resources but also boosts overall productivity and growth by integrating seamlessly into existing workflows. Experience a new era of customer engagement with Hoola, where AI-driven support meets innovative marketing solutions.
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Whatsapp integration
Marketing campaigns
Ai assistance
Customer communication
Automated support

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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