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Showing 160 to 180 of 1466 Apps
Leo: AI Phone Assistants 24/7

Leo: AI Phone Assistants 24/7

  • Free App
8.2
2 Reviews
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AI voice agent that takes your customer service calls 24/7 Show more

Leo: AI Contact Us 24/7 is a cutting-edge voice AI solution designed to transform customer service for e-commerce businesses. This app provides round-the-clock assistance by handling customer service calls with a human-like voice, efficiently managing tasks such as order status updates and stock inquiries. By replacing traditional call centers, Leo significantly reduces operational costs while ensuring consistent, high-quality support at any scale. Business owners can concentrate on growth as Leo delivers reliable and efficient service, accessible immediately after installation. Simply integrate it by adding a new phone number to your 'Contact Us' form. The app also offers features like call transcripts for analysis and recordings for performance monitoring, alongside built-in workflows for common queries. Plus, it seamlessly transfers calls to human representatives when necessary, maintaining customer satisfaction.
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24/7 ai calls
Order status checks
Stock inquiries handling
Human-like voice
Call transcripts
Call transfers
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Order Returns | easyReturns

Order Returns | easyReturns

  • $19-$79 / Month
  • 15 Days Free Trial
9.1
68 Reviews
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Simplifies your Order Returns, for you and your Customers! Show more

Order Returns | easyReturns is a powerful app designed to enhance Shopify's native return capabilities, making the return process seamless for your business. The app features a customizable returns portal, accessible through your shop domain, allowing you to maintain a consistent brand identity while providing detailed return information to customers. With automation options, the app simplifies return requests by generating return labels and slips, particularly beneficial for merchants in Germany, Austria, and Switzerland. It supports various workflows such as exchanges, vouchers, or refunds, giving you flexibility in handling returns. You can also produce return labels from top carriers like DHL, GLS, and DPD, tailored to specific rules like the value of goods. Furthermore, the app allows you to store personalized return reasons and refund methods, ensuring a customer-friendly experience.
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Automated return labels
Workflow customization
Custom returns portal
Return label creation
Own return reasons
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PickyPal ‑ AI Shopping Advisor

PickyPal ‑ AI Shopping Advisor

  • $39-$700 / Month
  • 15 Days Free Trial
9.1
3 Reviews
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"Boost sales and support with PickyPal's AI-driven customer interactions."

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Zaplet: WhatsApp Marketing+AI

Zaplet: WhatsApp Marketing+AI

  • $19.99-$99.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
2 Reviews
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Automate WhatsApp responses, manage orders, and boost sales conversions. Show more

Zaplet: WhatsApp Automation+AI is an innovative app designed to seamlessly connect your store with the WhatsApp Business API, enabling enhanced customer service through intelligent AI-driven responses. The app efficiently automates the handling of order inquiries, shipping updates, and cart recovery by sending personalized messages directly through WhatsApp. Merchants benefit from an integrated team dashboard that allows easy management of conversations across multiple team members, setup of automated workflows, and tracking of message performance. By automating repetitive support tasks, Zaplet significantly reduces manual workload, thereby improving response times and boosting customer satisfaction. Furthermore, it helps increase sales conversions by interacting with customers promptly and effectively, especially in recovering abandoned carts. Overall, Zaplet serves as a powerful tool for businesses seeking to optimize their communication strategy and strengthen customer relationships via WhatsApp.
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Automated responses
Abandoned cart recovery
Automated workflows
Order management
Team dashboard
Message performance tracking
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FAQbucket: Product FAQ Page

FAQbucket: Product FAQ Page

  • $4.55-$9.55 / Month
  • Free Plan Available
  • 3 Days Free Trial
(5/5)
6 Reviews
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Discover our fully customizable FAQ solution and helpdesk Show more

FAQbucket is a revolutionary app designed to enhance your store's FAQ section, making it an essential tool for businesses aiming to improve customer service and streamline information. With a focus on user-friendliness, the app allows you to create eye-catching FAQ sections that effortlessly integrate with your store's theme, elevating your brand's image through extensive customization options. You can easily adjust fonts, colors, and styles to suit your unique brand identity. The app ensures fast loading times, providing customers with instant access to information, and thereby reducing the volume of customer support requests. FAQbucket also offers flexibility with over 20 pre-built templates that can be fully customized, allowing you to tailor questions and answers to meet your specific needs. Transform your store's FAQ section into an engaging and efficient resource with FAQbucket, and enjoy improved customer satisfaction.
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Pre-built templates
Fully customizable
Faq anywhere
Install App
Ezychat: Whatsapp Chat Button

Ezychat: Whatsapp Chat Button

  • $0.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
1 Reviews
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Ezychat: Enhance customer engagement with seamless WhatsApp integration.

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mojo

mojo

  • Free Plan Available
8.2
1 Reviews
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Stay in contact with your customers after their purchase Show more

Mojo is an innovative app that revolutionizes post-purchase customer engagement by utilizing WhatsApp as a primary communication channel. Unlike traditional email funnels, which often end up ignored or unread, Mojo ensures high open and interaction rates, providing a more effective way to connect with customers. With Mojo, businesses can easily set up and personalize post-purchase funnels, maximizing customer loyalty and enhancing their overall reputation. The app allows you to engage with customers as if you were their best friend, using familiar and direct communication. Additionally, Mojo offers the ability to quickly launch campaigns tailored to past customer behavior, creating targeted strategies that foster engagement and retention. By enabling advanced customer segmentation, businesses can cluster shoppers based on nuanced data points, ensuring personalized support and timely responses that drive sales and satisfaction.
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Whatsapp communication
Personalized support
High interaction rates
Personalized funnels
Behavior-based campaigns
Customer clustering
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Ringly.io ‑ AI Phone Support

Ringly.io ‑ AI Phone Support

  • $1099-$349 / Month
  • 14 Days Free Trial
9.1
2 Reviews
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AI-powered phone support with multilingual capabilities, real-time analytics, and seamless escalations. Show more

Ringly.io - AI Phone Support introduces Seth, your AI-powered phone representative designed to revolutionize customer service. Seth adeptly manages inbound calls, providing immediate resolutions by answering product questions and retrieving order information from Shopify in natural language. When human intervention is necessary, Seth seamlessly transfers calls or schedules callbacks, ensuring a frictionless customer experience. Every call is transcribed and evaluated, with real-time analytics enabling businesses to quickly identify and rectify revenue leakages—all without the need for additional coding skills or hiring new staff. With the ability to communicate in over 30 languages, Seth efficiently supports a global customer base. This 24/7 phone agent automates support processes while escalating only complex issues to human agents, ensuring your customers receive prompt and accurate assistance. Setup is effortless, with the app going live within minutes of activation.
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Real-time analytics
Order lookup
No-code setup
Multilingual capabilities
24/7 availability
Natural language processing
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FAQ Page:Accordion+Help Center

FAQ Page:Accordion+Help Center

  • Free Plan Available
8.8
11 Reviews
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Organize your FAQ into an easy-to-use format

No coding required
Category management
Search functionality
Unlimited faqs
Faqs organization
Stunning themes
Install App
Excel CSV Tracking MassImport

Excel CSV Tracking MassImport

  • $8.9 / Month
  • Free Plan Available
  • 3 Days Free Trial
9.1
15 Reviews
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Easily Import thousands of tracking numbers in one click Show more

Excel CSV Tracking MassImport is a powerful tool designed to streamline your order tracking processes. With a quick start guide, users can easily get going by downloading a sample file, modifying it with order and tracking numbers, and uploading it for processing. This app is especially useful for businesses utilizing agents or fulfillment centers, but it's also beneficial for those managing their own order fulfillment. It allows for bulk import of tracking numbers via a simple Excel or CSV file, making the tracking process efficient and hassle-free. Users can customize shipping carriers and tracking links, though it's not necessary if simplicity is preferred. Additionally, the app offers an addon mode, enabling the assignment of multiple tracking numbers to a single order, ensuring comprehensive tracking capabilities.
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One-click upload
Bulk tracking import
Excel sheet integration
Addon mode
Install App
SC Easy Orders Status Manager

SC Easy Orders Status Manager

  • $1 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
3 Reviews
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Create custom statuses & track them easily for your orders. Show more

The SC Easy Orders Status Manager is a versatile app designed to enhance the order management process for merchants who find default order statuses like "fulfilled" or "unfulfilled" insufficient for their unique business workflows. The app empowers merchants to create and manage custom order statuses, offering greater flexibility and control over their order processing. Additionally, merchants can notify customers through customized emails whenever there is a change in order status, ensuring clear and effective communication. The app also allows for designing and personalizing email templates to align with specific business needs. Users can easily add an Order Lookup/Tracking Page, enabling customers to track their orders using just the order number. Furthermore, a detailed status change and history log are maintained as order notes for transparency and record-keeping. The app supports the use of personalized SMTP settings, providing merchants the freedom to utilize their own email servers for sending notifications.
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Email notifications
Create custom statuses
Customize email templates
Order tracking page
Status history log
Use own smtp
Install App
TEQIE chat Button

TEQIE chat Button

  • Free Plan Available
(4.9/5)
22 Reviews
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Customizable chat button for instant customer support and seamless communication.

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Nerdy Form Builder

Nerdy Form Builder

  • $4.99-$6.99 / Month
  • Free Plan Available
  • 15 Days Free Trial
9.1
22 Reviews
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Contact form. Form builder, Pop-up form, Product form. Show more

Nerdy Form Builder is an essential tool for e-commerce merchants aiming to harness the power of customer information. With its user-friendly interface, it allows you to craft engaging, customizable forms ranging from intricate surveys to basic contact forms, enhancing customer interaction and engagement. The data collected through these forms is invaluable for making informed business decisions and tailoring products and services to meet customer needs effectively. The app features customizable email notifications and auto-responders, ensuring timely communication with your audience. Additionally, Nerdy Form Builder supports the creation of multistep forms, pop-up forms, and those with conditional logic to improve the user experience. The ability to upload and attach files in notification emails further expands the app’s versatility. This tool is designed to optimize business operations, improve user interactions, and facilitate data-driven decision-making strategies.
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Conditional logic
Customizable forms
Email notifications
File uploads
Multistep forms
Pop-up forms
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BotSpace: WhatsApp, Insta & AI

BotSpace: WhatsApp, Insta & AI

  • $15 / Month
  • Free Plan Available
  • 14 Days Free Trial
7.3
19 Reviews
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Recover abandoned carts, send broadcasts & manage support Show more

BotSpace - WhatsApp Marketing is a dynamic tool designed to revolutionize how businesses interact with their customers through WhatsApp. It leverages automated features to boost sales, such as abandoned cart reminders and personalized upsell and cross-sell recommendations, ensuring no sales opportunity is missed. The app’s bulk message broadcasting feature enhances marketing campaigns by reaching a wide audience with minimal effort. Its intuitive chatbot builder allows businesses to create engaging customer interactions without technical know-how. Additionally, BotSpace enables seamless communication by sending crucial automated notifications for order confirmations, shipment tracking, and cash on delivery verifications directly to customers' WhatsApp numbers. The shared team inbox is a valuable feature for managing customer inquiries efficiently, and comprehensive analytics tools help track performance and optimize strategies. With BotSpace, businesses can transform their customer engagement and elevate their marketing strategies through a comprehensive suite of WhatsApp marketing solutions.
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Order notifications
Shipment tracking
Cart recovery
View analytics
Shared team inbox
Broadcast messages
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Klicker

Klicker

  • $5 / Month
  • Free Plan Available
  • 30 Days Free Trial
8.2
2 Reviews
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"AI shopping assistant enhancing interaction and boosting your store's sales." Show more

Klicker is an innovative AI-powered co-shopper designed to enhance the online shopping experience in your store. It seamlessly navigates large catalogs or detailed product specs, effectively guiding visitors to find their desired items. Whether it’s locating "beachy workout wear," checking if an e-collar is functional outside cell range, or matching accent pillows, Klicker provides real-time assistance. It transforms standard browsing into an interactive journey, boosting customer engagement and driving sales by making the shopping experience more personalized and intuitive. Klicker's semantic search capabilities allow it to create and share themed collections tailored to individual shopper preferences. Additionally, it records conversations and shopper taste profiles in the Shopify back end, continually refining and personalizing its recommendations based on customer interactions.
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Semantic search
Ai co-shopper
Guided experience
Product queries
Shopper profiles
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Smartreply AI Customer Service

Smartreply AI Customer Service

  • $49-$249 / Month
  • 14 Days Free Trial
9.1
21 Reviews
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SmartReply AI automates Facebook/Instagram DMs/Comments Show more

SmartReply AI is a sophisticated tool designed to enhance your social media engagement on Facebook and Instagram. The app enables businesses to launch organic direct message (DM) campaigns, delivering personalized product recommendations and exclusive discount codes to potential customers. It intelligently automates responses to comments on your Facebook posts, effectively doubling your interaction and visibility. Additionally, SmartReply AI auto-sends DMs to everyone who comments, fostering customer engagement and swiftly answering queries to drive business growth. By leveraging AI technology, the app offers dynamic product recommendations in replies, optimizing customer interaction and satisfaction. It also unlocks a new level of organic DM subscribers, akin to building an email or SMS list for Messenger. Ultimately, SmartReply AI serves as a robust platform for automating and scaling your social media marketing efforts to generate increased revenue.
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Customer engagement
Product recommendations
Discount codes
Automated dms
Comment responses
Ai replies
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Aidify ‑ AI Customer Support

Aidify ‑ AI Customer Support

  • $9 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
10 Reviews
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ChatGPT AI chatbot to improve sales and customer service Show more

Aidify ‑ AI Chatbot and Sales is an innovative app designed to streamline customer interactions using the advanced capabilities of ChatGPT 4.0. It offers a reliable, always-on chatbot that provides instant order tracking updates and enhances sales conversions by up to 34% with personalized product recommendations and discount code delivery. Crafted to keep your customers delighted, Aidify ensures a satisfying experience with its seamless integration and automatic training feature, allowing your chatbot to be swiftly updated as needed. The app supports 95 languages, making it versatile for a global audience and operates 24/7 to meet customer needs at any time. Its user-friendly installation requires no technical expertise, making it accessible for businesses of all sizes. By automating chat management, Aidify empowers businesses to maintain exceptional customer service with minimal effort.
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Multi-language support
Product recommendations
Order tracking
Easy installation
Discount codes
Boost sales
Install App
RT: Zalo Live Chat

RT: Zalo Live Chat

  • Free Plan Available
9.1
3 Reviews
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Easy way to add Zalo Chat to your store without any coding. Show more

RT: Zalo Live Chat is an intuitive communication tool designed to seamlessly integrate a popular messaging platform into your website. This app enables visitors to instantly send inquiries, fostering direct engagement and enhancing customer interaction. By embedding Zalo Live Chat, businesses can maintain constant contact with their audience, addressing queries from any device and location. Users are promptly notified of new messages directly on the web page, ensuring a smooth and uninterrupted chatting experience. Moreover, conversations can continue even after customers leave the website, allowing for ongoing engagement. The app also provides an interactive message history that both businesses and customers can review, promoting transparency and convenience. With RT: Zalo Live Chat, messaging your friends or connecting with clients becomes swift and efficient.
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Use in shopify
Effortless communication
Embed popular messenger
Receive notifications
Review message history
Install App
Affiniv NPS, Survey & Feedback

Affiniv NPS, Survey & Feedback

  • $25-$199 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
5 Reviews
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Post order survey to collect feedback and Net promoter score Show more

Affiniv NPS Post Order Survey is a powerful tool designed to enhance customer experience by leveraging the Net Promoter Score (NPS) metric. With Affiniv, businesses can effortlessly create and deploy an NPS survey that reaches customers automatically, a few days post-purchase, via Email or WhatsApp. The app includes features like automated reminders to maximize response rates and encourages timely feedback. Responses are easy to analyze using a comprehensive dashboard, offering segmentation and tagging options for in-depth customer insights. By understanding these insights, brands, regardless of their size, can refine their products and processes to better meet customer needs. Whether you're just starting out or are an established entity, Affiniv helps in creating a seamless loop of feedback and improvement.
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Automated reminders
Dashboard insights
Create nps survey
Analyze responses
Email/whatsapp distribution
Install App
MagBot: AI Assist & Automation

MagBot: AI Assist & Automation

  • Free Plan Available
8.2
1 Reviews
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"AI chatbot streamlining e-commerce support with automated, real-time assistance." Show more

MagBot: AI Assist & Automation is an innovative AI-powered chatbot designed specifically for e-commerce platforms, enhancing customer service efficiency and interaction. This intelligent tool automates responses to frequent customer queries, ensuring that users receive immediate, real-time support. By analyzing customer preferences and browsing behavior, MagBot provides personalized product recommendations that enhance the shopping experience. It also assists customers with tracking their orders and resolving order-related inquiries effortlessly. Merchants can customize interactions by defining specific responses and logic, allowing for a tailored and seamless user experience. With its advanced capabilities, MagBot not only improves customer satisfaction but also optimizes store operations, making it an essential tool for modern e-commerce businesses.
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Automated responses
Product recommendations
Order tracking
Real-time assistance
Customizable interactions
Install App

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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