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Showing 160 to 180 of 1477 Apps
  • $39-$299 / Month
  • Free Plan Available
9.1
3 Reviews

AI shopping assistant for personalized recommendations and instant customer support. Show more

Talkom AI Agentic Commerce is an innovative embedded AI shopping solution designed to transform how customers interact with your online store. Acting like a dedicated ChatGPT for your business, Talkom offers a natural, conversational interface that enhances the shopping experience by providing personalized product recommendations and simplifying the cart-building process. Beyond its shopping capabilities, Talkom proficiently handles customer support inquiries, such as order tracking and return policies, significantly reducing repetitive support tasks for merchants. With its unique ability to autonomously learn store information, Talkom instantly addresses customer queries, ensuring efficient and precise service. Additionally, it incorporates features like order tracking and refund triggers, with adaptability to cater to store-specific needs through document uploads or external links. This customizable AI shopping interface is optimized for use across desktop, mobile, and tablet, helping retailers drive upsells and enrich the overall consumer journey.
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  • Free Plan Available
  • 3 Days Free Trial
9.1
15 Reviews

Support customers with Facebook messenger Chat and boost sale Show more

Facebook Messenger Chat is a dynamic app designed to enhance communication between businesses and their customers directly on their store platforms. By integrating seamlessly with Facebook Messenger, it allows store owners to interact with visitors, address inquiries, and send personalized support or promotional coupons, which can significantly boost sales and customer satisfaction. One of the standout features of this app is its ability to maintain communication with potential customers, even if they leave the website without completing a purchase. This capability increases the likelihood of converting leads into sales through follow-up interactions. The app is user-friendly, requiring only a simple setup by linking a Facebook page, making it an incredibly effective tool for providing quick and efficient customer support. Fast responses lead to happy customers, and happy customers lead to more sales. With Facebook Messenger Chat, businesses are equipped to resolve customer doubts in seconds, enhancing overall customer experience and potential revenue.
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Easy setup
Direct customer chat
Provide support/coupons
Lead conversion
  • $15-$149 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
190 Reviews

Surveys for marketing attribution, user feedback, and NPS Show more

Fairing: Post Purchase Surveys is an innovative tool designed to provide businesses with valuable customer insights through post-purchase surveys. Formerly known as Enquire, Fairing is capable of delivering actionable data in just one week, surpassing the capabilities of traditional survey tools. By integrating with popular platforms such as Meta, TikTok, and TV, users can measure the effectiveness of their marketing channels through targeted attribution surveys appended to customer orders. The app captures essential information on customer attribution, Net Promoter Score (NPS), personalization, conversion rate optimization (CRO), and market research. Additionally, Fairing's Shopify Plus certification ensures seamless implementation into existing checkout processes, supporting integrations with Triple Whale, Klaviyo, and more. With its template library of over 25 pre-built survey questions and the ability to tailor surveys based on customer profiles, Fairing is an essential tool for businesses looking to enhance ROI and deepen their understanding of their audience. Plus, its compatibility with Shopify's Order Status and Thank You Page Checkout Extensions further streamlines its deployment in online retail environments.
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Pre-built templates
Shopify integration
Customer feedback
Product targeting
Personalization
Roi improvement

Get value from your visitors, poll customers and get insights Show more

UserPulse: Micro Surveys is a powerful tool designed to enhance your online shop by capturing valuable user feedback through engaging surveys and quick polls. The app offers various question types, including emojis, thumbs, scales, dropdowns, and open-ended responses, allowing you to tailor your surveys to fit your specific needs. Intelligent triggers enable you to deploy surveys based on user behaviors such as page visits, product views, collection browsing, exit intent, or specific time delays, ensuring you reach your audience at the optimal moment. With UserPulse, creating surveys is a swift process, taking only minutes, and allows for customization to highlight particular products or collections. The intuitive dashboard provides easy access to review and analyze responses, helping you make data-driven decisions to optimize your online presence. Ultimately, UserPulse empowers you to effortlessly engage with your users, understand their preferences, and harness traffic value effectively.
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On-site surveys
Quick polls
Various question types
Smart survey triggers
Easy survey creation
Product-specific surveys

SuperBot: AI for seamless customer engagement and smart support solutions.

  • $1124-$479 / Month
  • Free Plan Available
  • 30 Days Free Trial
9.1
74 Reviews

Automatic returns, exchanges, and complaints! Show more

Returbo is a cutting-edge application designed to streamline the post-purchase experience for Shopify store owners. This powerful tool modernizes how returns, exchanges, and complaints are handled by providing customers with a digital return form for self-registration and generating return shipping slips automatically. Integrated directly into your website, Returbo allows for seamless operation, including automatic tracking and effortless management. The app also enhances communication by keeping customers informed through timely email notifications. Additional features such as the option to attach images and comments ensure a comprehensive approach to resolving customer issues. By facilitating an easy exchange process, Returbo not only boosts sales but also enhances customer satisfaction. Experience the simplicity of handling returns and exchanges on autopilot with Returbo.
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Email notifications
Automatic tracking
Self-registration
Autogenerated slips
Effortless management
Image & comments attachment

Help center, Knowledgebase, FAQ and support widget Show more

Helpsuite Knowledgebase is an intuitive application designed to enhance customer support by enabling businesses to create a fully customizable knowledge base. With an embedded support widget and a built-in contact form, Helpsuite streamlines the process for customers to access helpful information and get in touch with support. Users can create insightful articles and organize them into collections, making it easier for customers to find exactly what they need. The app's quick search feature further enhances the user experience by allowing rapid access to information. By integrating Helpsuite, businesses can improve customer satisfaction and reduce support queries through self-service. Ideal for companies looking to enhance their customer support capabilities, Helpsuite is an all-in-one tool for efficient knowledge management.
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Customizable knowledgebase
Embedded support widget
Built-in contact form
Helpful articles
Article collections
Quick search

"Voice Bar: Enhance customer experience with easy, multilingual voice assistance." Show more

Voice Bar is a versatile app designed to enhance customer experience and engagement by providing a seamless voice assistant solution for merchants. It effectively addresses common customer inquiries, reducing the burden on support teams and improving overall service efficiency. The app is user-friendly, requiring no technical skills to set up, allowing merchants to customize aspects like voice, color, and the knowledge base to align with their brand. Users can select from four distinct voices and eight vibrant colors, offering a tailored experience that complements their store's aesthetics. Content integration is straightforward, with options to upload documents or paste text directly into the knowledge base. Voice Bar supports multiple languages, making it an ideal tool for businesses aiming to engage a global audience and provide instant, voice-assisted responses to their customer queries.
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Multilingual support
Easy setup
Knowledge base integration
Customizable voice
Instant voice answers
  • Free Plan Available
  • 7 Days Free Trial
9.1
158 Reviews

Boost sales and retention via personalized, multi-channel customer engagement. Show more

KwikEngage Cart Recovery + WA is a powerful app designed to transform your communication channels into effective revenue tools. By leveraging the capabilities of WhatsApp, Email, SMS, Instagram, and Facebook, you can run personalized marketing campaigns, automate customer journeys, and significantly enhance engagement. The app's sophisticated segmentation ensures higher returns on ad spend (ROAS) and improved customer retention. With the all-in-one WhatsApp Marketing feature, you get detailed analytics to guide your strategies. KwikEngage also comes with a unified helpdesk for managing queries across various platforms, ensuring seamless customer service. Furthermore, with a GenAI-powered chatbot, you can automate 80% of customer queries, streamlining support efforts and enabling your team to focus on more complex interactions.
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Personalized campaigns
Abandoned cart recovery
Smart segmentation
Query automation
Omnichannel marketing
Automated order updates

AI voice agent that takes your customer service calls 24/7 Show more

Leo: AI Contact Us 24/7 is a cutting-edge voice AI solution designed to transform customer service for e-commerce businesses. This app provides round-the-clock assistance by handling customer service calls with a human-like voice, efficiently managing tasks such as order status updates and stock inquiries. By replacing traditional call centers, Leo significantly reduces operational costs while ensuring consistent, high-quality support at any scale. Business owners can concentrate on growth as Leo delivers reliable and efficient service, accessible immediately after installation. Simply integrate it by adding a new phone number to your 'Contact Us' form. The app also offers features like call transcripts for analysis and recordings for performance monitoring, alongside built-in workflows for common queries. Plus, it seamlessly transfers calls to human representatives when necessary, maintaining customer satisfaction.
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24/7 ai calls
Order status checks
Stock inquiries handling
Human-like voice
Call transcripts
Call transfers
  • $5.99-$49.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
7.6
326 Reviews

Quickly build a help center & product FAQs w/ ChatGPT FAQs app Show more

Helpcenter: AI FAQ Page is an intuitive customer service app designed specifically for e-commerce businesses. It simplifies the creation of comprehensive FAQ pages with its easy-to-use FAQ builder, allowing businesses to save valuable customer support resources. By integrating ChatGPT, the app automatically generates FAQs, streamlining support processes even further. Enhance customer interactions with built-in live chat and a robust support ticketing system to manage inquiries from various channels efficiently. Display product-specific FAQs directly on product pages to boost sales and conversion rates. Leverage AI-powered FAQ translations to reach a global audience effortlessly. With 24/7 live chat support, Helpcenter ensures that users receive assistance whenever they need it.
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Chatgpt integration
Live chat support
Ai faq builder
Product page faqs
Support ticketing system
Multilingual faqs
  • $14.99-$149.99 / Month
  • Free Plan Available
8.2
2 Reviews

"Instantly resolve customer queries via WhatsApp for seamless shopping experiences." Show more

"Product Inquiry on WhatsApp" is an innovative app designed to enhance customer engagement and streamline communication between shoppers and merchants. By integrating a customizable WhatsApp button on product pages, it enables customers to reach out instantly with any questions about product details or customizations. This direct line to merchants allows for quick responses, fostering trust and helping customers make informed purchasing decisions. The app is designed to work seamlessly across both mobile and desktop platforms, ensuring accessibility for all users. Featuring a pre-filled message option, it simplifies the inquiry process, encouraging more visitors to engage. Ultimately, this tool helps businesses convert more visitors into loyal customers by addressing their concerns in real-time.
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Boost customer engagement
Pre-filled message
Instant customer inquiries
Customizable whatsapp button
Mobile & desktop friendly
  • $15 / Month
  • 14 Days Free Trial
8.2
1 Reviews

Customer Community, Shoppable Blogs & Rich Customer profiles Show more

Stackend: Customer Community is a cutting-edge app for Shopify stores that enhances the online shopping experience by fostering a sense of community among users. It transforms e-commerce into a collaborative activity with features like customer feeds, comments, and personalized profiles, all seamlessly linked with your store's inventory. In a highly competitive market, Stackend emphasizes the importance of community-building as a core strategy, making customers active participants in your brand's narrative. The app supports a blog shopping feed where products are intertwined with editorial content and storytelling, offering a richer shopping experience. It also includes rich customer profiles that host microshops and personal feeds, enhancing user engagement. By enabling product comments, customers can share insights and help each other find the ideal products, boosting loyalty and fostering a sense of belonging. This community-driven approach not only invigorates your store but also turns your customer base into a powerful brand asset.
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Rich customer profiles
Blog shopping feed
Product comments
Customer community
Community shopping
  • $80 / Month
  • 14 Days Free Trial
8.2
2 Reviews

"Impulsa tus ventas online con automatización y soporte IA en LATAM." Show more

Dialecto es una aplicación diseñada para potenciar las ventas de tu tienda online y simplificar el soporte al cliente mediante la automatización. La app te permite gestionar los envíos de carritos abandonados de manera automática, aumentando la posibilidad de completar ventas perdidas. Además, Dialecto integra agentes de inteligencia artificial (IA) que no solo ayudan en el proceso de atención, sino que también cuentan con la capacidad de vender y escalar consultas a agentes humanos cuando es necesario. Los agentes de tu equipo pueden utilizar una serie de herramientas intuitivas para cerrar ventas eficientemente, asistidos por WhatsApp y otros canales de comunicación líderes en América Latina. La aplicación ofrece una interfaz de chat integrada que facilita la gestión de productos, pedidos y la creación de órdenes directamente desde el chat, mejorando así la experiencia del cliente y optimizando tus procesos de ventas. Dialecto es ideal para aquellos que buscan optimizar su negocio digital en el competitivo mercado latinoamericano.
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Whatsapp integration
Order automation
Ai sales agents
Automated abandoned cart
Integrated chat interface
  • $49.99 / Month
  • 30 Days Free Trial
8.2
5 Reviews

Effortlessly manage takeback programs, boost loyalty, and drive sustainable sales.

  • Free Plan Available
  • 7 Days Free Trial
8.2
8 Reviews

Chatbot for Big Catalog, technical products and SKU heavy shop Show more

Xena: Proactive Lead Capturing is a dynamic app designed to boost sales and customer engagement for Shopify merchants. By utilizing its advanced Lead Capturing Chatbot and Live Chat functionalities, businesses can effortlessly increase conversions and enhance customer interactions. The app allows merchants to automate messages with customizable delays on each page, effectively attracting and engaging visitors. It encourages visitors to share their contact details, inquire about products, and engage in real-time conversations, making it an ideal tool for converting website traffic into sales. With its ability to capture visitor information through tailored prompts and deliver targeted messages, Xena simplifies lead generation and elevates customer support effortlessly. The live chat feature facilitates instant interaction, enhancing customer satisfaction through proactive outreach and real-time assistance.
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Real-time conversations
Live chat
Customizable prompts
Visitor engagement
Lead capturing
Targeted messages
  • $19.95 / Month
  • 7 Days Free Trial
8.2
4 Reviews

Order updates and seamless customer support via AI chatbot Show more

WebBoar is the ideal solution for merchants looking to enhance their customer service with ease and efficiency. This innovative AI chatbot facilitates real-time communication, providing instant responses to customer inquiries. It offers immediate order statuses, tracking information, and even personalized product recommendations, making it a virtual extension of your customer support team. Acting as an interactive and constantly available FAQ, WebBoar ensures that customers receive quick, accurate answers, enhancing their overall shopping experience. The app’s seamless integration with platforms like Calendly allows for easy scheduling of appointments and events directly through the chatbot. By streamlining customer interactions, WebBoar not only boosts sales but also reduces the need for extensive customer support resources, giving merchants a competitive edge in the market.
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Real-time communication
Event scheduling
Personalized suggestions
Instant order statuses
Tracking urls
Always-on faq

Create FAQs for quicker assistance and reduce support time Show more

HelpMate - FAQ & Help Center is a user-friendly app designed to streamline customer support on your storefront. With its innovative floating button feature, customers can effortlessly access a comprehensive list of frequently asked questions with just one click. This proactive approach not only addresses common customer inquiries efficiently but also significantly reduces the need for support calls and tickets. By simplifying the resolution process, both merchants and customers save valuable time and effort. The app's seamless integration ensures that your clients receive instant answers, enhancing their overall experience and satisfaction. HelpMate is ideal for businesses looking to optimize their support services and provide quick solutions to their customers' queries.
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Floating faq button
Quick access faqs
Reduces support tickets
  • $9.95-$99.95 / Month
  • Free Plan Available
8
7 Reviews

Easy to build contact us form, contact page for client support Show more

PX Contact Form is an intuitive Form Builder designed to enhance communication between shop owners and customers. With its user-friendly interface, both parties can easily create and customize contact forms without any coding knowledge. Users can preview forms in the backend, and personalize templates for customer reviews and feedback, reflecting their branding needs. The app supports custom fields, departments, and includes advanced features like attaching images and auto-responses in its premium version. Security is ensured by Ajax and HTML5 technologies, enabling forms to load asynchronously without affecting storefront speed. Installation is straightforward, and the app is optimized for mobile devices, making it an ideal solution for businesses looking to improve customer interaction and increase lead generation. Additionally, the contact forms can be seamlessly embedded on websites, offering flexibility and scalability.
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Easy installation
Mobile friendly
Customize templates
Auto-respond included
Preview backend
Embed options
  • $36-$249 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
1 Reviews

"AeroChat: Streamlined AI-powered customer service across all channels."

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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