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Showing 160 to 180 of 1546 Apps
Google Customer Reviews Appio

Google Customer Reviews Appio

  • $9.95 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
1 Reviews
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Boost trust with Google Ratings; easy integration for online stores. Show more

Google Customer Reviews Appio is designed to enhance your online store's credibility by integrating Google Customer Reviews and Seller Ratings. This app allows you to seamlessly display the Google Seller Rating badge on your website, helping to build trust with potential customers. Through the Google Merchant Center, you can set up an opt-in survey for automated post-purchase feedback collection, gaining valuable insights from genuine customer experiences. Display your store's rating prominently and provide a link to detailed customer reviews, further establishing your brand's reliability. You can customize the placement of the rating badge for optimal visibility and tailor the survey style and delivery time. By leveraging these features, Google Customer Reviews Appio helps convert visitors into loyal customers by showcasing authentic feedback and fostering trust.
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Display customer feedback
Google ratings integration
Customizable badge placement
Opt-in survey setup
Install App
ReturnDotai: Return & Exchange

ReturnDotai: Return & Exchange

  • $4.99-$249.99 / Month
  • Free Plan Available
9.1
2 Reviews
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AI-driven returns: Transform exchanges into revenue with effortless automation.

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GA: Click To Call Button + AI

GA: Click To Call Button + AI

  • Free Plan Available
  • 7 Days Free Trial
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"One-click call button: Boost engagement, customize design, connect instantly."

Customizable design
Mobile and desktop
Animation control
Instant connection
One-click call
Behavior-based display
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Helpable

Helpable

  • $25 / Month
  • Free Plan Available
  • 14 Days Free Trial
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Organized Support Emails Using Personalized Video Automations Show more

Helpable is an innovative app designed to revolutionize customer interaction through personalized video automations. By utilizing pre-built video templates, Helpable offers an unforgettable journey for your customers, enhancing their experience with your brand. This app not only organizes support tickets in your inbox but also enables customized automated responses, ensuring efficient communication. Helpable caters to various industries, providing solutions that modernize business operations, save time, and reduce costs. With a simple tag system, managing and resolving customer requests becomes easier and more streamlined. Moreover, Helpable seamlessly integrates with Shopify stores, removing the hassle of complex setups, making it straightforward to enhance your e-commerce business.
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Shopify integration
Video automations
Pre-built video templates
Customized automated responses
Tag system
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WBL ‑ Q&A Pro

WBL ‑ Q&A Pro

  • $10 / Month
  • Free Plan Available
  • 7 Days Free Trial
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Enhance customer engagement with interactive Q&A on product pages. Show more

WBL - Q&A Pro is a dynamic app designed to enhance the shopping experience by allowing customers to ask questions directly on product pages. This feature enables merchants to provide quick and precise answers, thereby increasing customer engagement and fostering trust through timely responses to pre-purchase concerns. The app's admin panel allows merchants to efficiently manage and reply to inquiries, display public answers to assist other shoppers, and minimize repetitive questions. It is especially beneficial for stores offering detailed or customizable products, promoting an interactive and informative shopping environment. Additional features include email notifications for new questions and answers and the ability to moderate and approve questions before they are published, ensuring that accurate information is shared. Overall, WBL - Q&A Pro is a vital tool for merchants aiming to enhance customer interaction and streamline communication.
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Email notifications
Admin panel management
Interactive q&a
Public answer display
Question moderation
Install App
Asklo AI Assistant | FAQs, Q&A

Asklo AI Assistant | FAQs, Q&A

  • $79-$349 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
13 Reviews
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AI that answers product FAQs, questions, Q&A on product pages Show more

Asklo AI is an innovative app designed to enhance customer support and engagement by integrating a smart AI assistant on product pages. This tool dynamically answers product-related FAQs, addressing queries about specifics, shipping, and store policies almost instantly, thereby resolving customer doubts efficiently. By automating responses, Asklo AI helps businesses reduce reliance on support calls and tickets, ultimately boosting conversions and improving checkout speed. The app is customizable, allowing businesses to tailor responses to match their brand's style and tone. It also caters to a diverse audience by offering multi-language support, ensuring seamless communication across different languages. With Asklo AI, businesses can streamline support operations and provide a conversational, human-like AI interaction that engages more customers and enhances their shopping experience.
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Customizable responses
Conversational ai
Ai generated faqs
Multi language ai
Streamline support
Install App
Zadarma

Zadarma

  • Free Plan Available
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Get new customers after an incoming call, call them back Show more

Zadarma is designed to streamline your communication process with customers, offering seamless functionality to boost your business interactions. This app allows you to effortlessly make calls and listen to call recordings, providing crucial insights and the ability to nurture client relationships. When a new customer reaches out, the app automatically generates a customer profile and saves the call recording, which can be easily accessed and reviewed. Integration with Shopify means you can make calls to Shopify customers and access call recordings directly through the Shopify interface, enhancing operational efficiency. For incoming calls from unknown numbers, Zadarma facilitates automatic customer creation, ensuring no potential lead is missed. Additionally, it displays customer names on your IP phone during incoming calls, allowing for more personalized communication. This comprehensive solution supports businesses in managing customer interactions effectively and efficiently.
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Make customer calls
Listen call recordings
Auto-create customers
Caller id display
Install App
QuickReply

QuickReply

  • $59-$299 / Month
8
218 Reviews
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Sales campaigns, abandoned carts, multi-agent inbox, and more Show more

WhatsApp Marketing & Broadcast by QuickReply.ai is an innovative app designed to streamline and enhance your marketing efforts through WhatsApp. It offers a centralized dashboard for running multiple campaigns, leveraging smart automations and chatbots to boost efficiency. The app helps businesses effectively Acquire, Convert, Delight, and Engage shoppers, thereby increasing sales. With features like personalized WhatsApp broadcast messages, automated abandoned cart recovery, order confirmations, and status notifications, it ensures continuous customer engagement. It also facilitates the conversion of Cash on Delivery (COD) orders to prepaid, minimizing non-delivery risks and frauds. Additionally, the app provides 24/7 customer support capabilities through chatbots, ensuring customers can always access assistance. This comprehensive tool empowers businesses to personalize their communication strategy and secure sales seamlessly.
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Abandoned cart recovery
Status notifications
Order confirmation
Whatsapp campaigns
Cod to prepaid
24/7 customer support
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Synctrack AI Order Tracking

Synctrack AI Order Tracking

  • $9-$99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
70 Reviews
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All-in-1 Order Tracker with a Branded Order Tracking Page Show more

Synctrack Order Tracking by Omega is a powerful tool designed to enhance your post-purchase processes efficiently and affordably. This app ensures precise tracking of orders, especially those shipped via popular China couriers like Yanwen and Yunexpress, all from a single, convenient platform. With Synctrack, you can elevate your brand by providing a customized order tracking page and clearly communicate estimated delivery dates to your customers. Keep your clientele engaged and informed through timely email and SMS updates, enhancing overall satisfaction. Additionally, the app facilitates the creation of strategic marketing assets to drive sales and strengthen customer relationships. Real-time tracking capabilities ensure your customers are always informed, while features like filtering unwanted keywords and automating courier matching streamline the tracking experience for both you and your customers.
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Real-time order tracking
Estimated delivery dates
Customizable tracking page
Branded order tracking
Email & sms updates
Automate courier matching
Install App
Rex: Return & Exchange

Rex: Return & Exchange

  • Free Plan Available
  • New
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Simplified returns and exchanges management for Shopify merchants with real-time tracking.

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Repli Desk

Repli Desk

  • $40-$250 / Month
  • Free Plan Available
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Streamline support: manage messages and tickets in one dashboard. Show more

Repli Desk is an innovative helpdesk application created to revolutionize customer support management. It integrates multiple communication channels—such as email, Facebook, Instagram (including comments), and live chat—into a single, convenient dashboard. With features like ticket management, automations, and detailed reporting on metrics like response times and customer satisfaction scores (CSAT), it empowers support teams to operate more efficiently. Users can benefit from intuitive ticket tagging and templated responses, enabling quicker turnarounds and consistent support. The included chat widget facilitates real-time engagement with customers, enhancing service quality and customer experience. Simplify your customer support with the all-in-one capabilities of Repli Desk today!
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Automations
Advanced reporting
Ticket management
Chat widget
Ticket tagging
Templated responses
Install App
Formify: custom checkout forms

Formify: custom checkout forms

  • $12.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
5 Reviews
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Create checkout custom form & deeper customer connection Show more

Formify revolutionizes the checkout experience by allowing businesses to create customized forms with ease and flexibility. Utilizing an intuitive drag-and-drop interface, it eliminates the need for coding skills, enabling you to craft forms that meet your specific business needs. This seamless checkout extension empowers you to gather detailed order information, additional shipping details, support requests, or personalized customer preferences effortlessly. With multichannel support, including in-app chat and social media engagement, Formify ensures consistent communication across platforms. Elevate your customer interactions by gaining deeper insights to tailor more personalized experiences and craft effective strategies. Say goodbye to the limitations of standard forms and unlock endless possibilities with Formify, taking your customer experience to unparalleled heights.
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Seamless integration
Multichannel support
Personalized experience
Custom checkout forms
Drag-and-drop creation
Gather detailed info
Install App
PictureData by ChatBeacon

PictureData by ChatBeacon

  • $139 / Month
  • New
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"Transform queries into sales for smarter shopping with ChatBeacon's PictureData."

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Pinch AI: Fraud & Return Abuse

Pinch AI: Fraud & Return Abuse

  • Free Plan Available
8.2
1 Reviews
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AI platform enhancing returns and loyalty, while deterring fraud. Show more

Pinch AI: Fraud & Return Abuse is an innovative platform designed to enhance the return process and foster customer loyalty for e-commerce businesses. Leveraging advanced AI technology, Pinch analyzes more than a hundred data points to assess customer trustworthiness and return behavior. This intelligent analysis enables sellers to implement adaptive return policies, offering trusted shoppers flexible options and personalized incentives that encourage repeat purchases. By making return abuse financially unrewarding, the platform efficiently deters fraudulent activities. Pinch provides tools like True Customer Value Scoring and a comprehensive 360° customer view to identify trusted shoppers, while its Device Intelligence and Geolocation Tracking help detect fraud and abuse. With an Analytics Dashboard, businesses can establish an abuse baseline and understand the true cost of abuse. Additionally, Pinch harnesses network intelligence using consortium data and industry ML models to enhance recommendations and business strategies.
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Workflow automation
Analytics dashboard
Fraud detection
360° customer view
True customer scoring
Adaptive policies
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SC : AI Chatbot + Live Chat

SC : AI Chatbot + Live Chat

  • $19.99-$199 / Month
9.1
1 Reviews
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Instant, intelligent AI chatbot for 24/7 customer support and order tracking.

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Helpdesk + Live chat DeskXpand

Helpdesk + Live chat DeskXpand

  • $19-$99 / Month
  • 14 Days Free Trial
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Helpdesk, Live Chat & WhatsApp: All-in-one support. Show more

DeskXpand is a comprehensive helpdesk and live chat solution that centralizes customer support across diverse channels, including email, chat, forms, Facebook, WhatsApp, and Instagram. Designed to enhance your support team's efficiency, it provides seamless access to order details, FAQs, and canned responses with just a click. By automating tasks such as ticket creation, DeskXpand significantly boosts agent productivity, ensuring a more streamlined customer service experience. It empowers businesses by turning satisfied customers into repeat patrons through its robust Shopify helpdesk integration. Furthermore, the app offers a shared inbox to consolidate inquiries and automate query routing to specialized teams, fostering quicker resolution. With customizable reply templates, DeskXpand optimizes communication to maintain consistent and high-quality customer interactions. Easily embed live chat into your Shopify store and experience enhanced support capabilities in seconds.
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Customizable templates
Multi-channel support
Automation features
Shared inbox
Order details access
Canned responses
Install App
ClickPost Returns & Exchanges

ClickPost Returns & Exchanges

  • $15-$700 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
14 Reviews
Claim Offer
Claim Offer

Returns centre for Return management, Return tracking, Refunds Show more

ClickPost Returns Plus is a seamless solution designed to improve the post-purchase experience by offering easy and efficient returns management. This app enables businesses to build brand loyalty by turning customer returns into repurchase opportunities, thus ensuring customer satisfaction. One of its key features is the centralized management of all return requests, allowing for streamlined updates and efficient handling. Users can easily set up their own return policies, eligibility criteria, and reasons for returns, all within a setup time of under 30 minutes. The app includes a user-friendly self-serve return portal for customers, a management dashboard, and automated email updates throughout the return process to keep customers informed. It also provides comprehensive reports to help businesses make informed decisions about returns and features multi-language support to cater to a diverse customer base. With ClickPost Returns Plus, both businesses and customers can enjoy a hassle-free and transparent returns experience.
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Multi-language support
Automated email updates
Custom return policies
Comprehensive reports
Self-serve return portal
Returns management dashboard
Install App
Custom Form Builder by Websyms

Custom Form Builder by Websyms

  • $3.99-$12.99 / Month
  • 7 Days Free Trial
7.2
19 Reviews
Claim Offer
Claim Offer

Custom Form Builder, Contact Form, Donation Form, Registration Show more

Custom Form Builder by Websyms is a versatile tool designed to create and manage custom forms with ease. This app allows you to fully customize form fields and alter the design to match your brand's aesthetics. You can store form submissions within the app itself, receive them via email, or both, while setting up specific recipients for better management. It includes features like optional auto-responders to keep your respondents informed, Captcha for enhanced security, and seamless SMTP email integration. Additionally, it supports Mailchimp for marketing purposes, Stripe and PayPal for payment processing, and integrates Google Analytics and webhooks for advanced functionality. The app is mobile-responsive, offers export options to Excel, and provides customizable redirect URLs post-submission, making it a comprehensive solution for all your form-building needs. With the ability to embed forms anywhere using a shortcode and real-time email alerts, both admins and customers are kept updated, saving valuable time in form management tasks.
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Mailchimp integration
Mobile responsive
Google analytics
Fully customizable fields
Store form submissions
Email recipients setup
Install App
Protect+ Post Purchase Suite

Protect+ Post Purchase Suite

  • Free Plan Available
8.2
2 Reviews
Claim Offer
Claim Offer

Package Protection: Secure Shipping, Order Protect Simplified Show more

Protect+ Package Protection is a robust app designed to offer peace of mind for both merchants and customers by safeguarding orders against loss, damage, or theft during transit. For a nominal fee at checkout, customers can protect their purchases and rest easy knowing any issues will be handled swiftly and directly through your store. The app ensures that any lost or damaged items are replaced without any hassle, providing a seamless solution that enhances customer satisfaction. Protect+ integrates smoothly with your checkout process through its versatile widget, making it conveniently accessible. With resolution times typically under one hour, customers receive quick and efficient service. The app is performance-optimized, rigorously tested to ensure it boosts order conversion rates without slowing down your site's speed.
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Order protection
Performance optimized
Secure shipping
Quick resolutions
Checkout widget
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RetailSense

RetailSense

  • Free Plan Available
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24/7 chatbot support for personalized, efficient retail customer interactions. Show more

RetailSense is an innovative chatbot application designed to revolutionize customer service in retail by providing 24/7 instant support. It efficiently handles product, policy, and order inquiries, significantly reducing wait times and freeing human agents to focus on more complex issues. With its customizable flows, RetailSense adapts to each shop's unique requirements, ensuring personalized and efficient customer interactions. This enhances customer satisfaction and loyalty while streamlining operations, leading to increased sales conversions. By delivering immediate and accurate information, RetailSense empowers businesses to optimize their support services and gain valuable insights into customer needs. Whether it's a product, order, or policy inquiry, RetailSense is your go-to solution for exceptional customer service.
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Streamline operations
Product inquiries
Customizable chatbot
24/7 instant support
Order requests
Policy questions
Install App

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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