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Showing 160 to 180 of 1829 Apps
Tracktor Order Tracking

Tracktor Order Tracking

  • $4.99-$49.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
7.6
145 Reviews
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Track order lookup, add custom order statuses, and more! Show more

Tracktor Order Tracking is a powerful app designed to turn first-time buyers into repeat customers by enhancing their shopping experience and reducing your support overhead. It integrates with over 1,500 major carriers worldwide, providing seamless tracking for your packages. This app offers real-time visibility into the status and location of every item in transit, making it easier to manage your orders globally. Customizable settings allow you to design a branded tracking page that delights your customers while keeping them informed with timely email and SMS notifications. Tracktor reduces the volume of "Where Is My Order" (WISMO) inquiries by empowering customers with self-service tools and clear insights into their deliveries. Experience the ease of managing deliveries with an interactive 3D map offering detailed tracking insights. Boost customer satisfaction and sharpen your brand's support efficiency with Tracktor.
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Webkul Multi User Account

Webkul Multi User Account

  • $11 / Month
  • 7 Days Free Trial
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Turn a standard Customer Account into one with Multiple users Show more

Webkul Multi User Account app enhances your store's shopping experience by allowing customers to create multiple user accounts with specific permissions. This app enables customers to create groups and add members, who, upon accepting access requests, can share their shopping carts with one another. Members can collaborate by sending and receiving cart requests, empowering them to purchase products seamlessly from shared carts. The app also offers robust administrative controls, where administrators can manage member access and approvals directly. Additionally, admins have the flexibility to configure translations and customize email templates, ensuring a tailored user experience. This app is perfect for stores looking to provide a collaborative shopping experience to their customers.
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CN PDF Viewer

CN PDF Viewer

  • $5-$15 / Month
  • Free Plan Available
  • 3 Days Free Trial
8.2
2 Reviews
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Offer Valuable Information and Promote Your PDF Products Show more

Comnja ‑ PDF Viewer is a versatile application developed by Common Ninja, designed to seamlessly integrate PDF viewing and downloading capabilities into your website. This app enhances user engagement by allowing visitors to access eBooks, support documentation, manuals, journals, magazines, and other PDF-convertible resources without having to navigate away from your site. Comnja ‑ PDF Viewer offers multiple skins and layouts with a variety of beautifully designed templates, ensuring that the display complements your website's aesthetics. Its rich styling options provide fully customizable design features, allowing for a personalized touch. The app is fully responsive, delivering an optimal user experience across all devices, whether desktop or mobile. With a simple user interface and easy content management features, Comnja ‑ PDF Viewer offers both functionality and style, promoting your content effectively.
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Preorder Wolf | Pre order now

Preorder Wolf | Pre order now

  • $4.99-$38 / Month
  • Free Plan Available
  • 10 Days Free Trial
  • Verified
8
504 Reviews
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Preorder, Backorder, Coming soon product setup in 2 minutes. Show more

**Preorder Wolf | Pre order now** is a versatile app designed to help businesses manage customer expectations by allowing them to preorder products. This app enables you to set up preorders for specific items, variations, collections, or your entire product range, giving you flexibility in inventory management. It comes with features that enable conditional preorder options based on stock availability or incoming inventory, along with customizable start and end dates for preorder periods. You can configure the number of preorders you wish to accept and display delivery information on the product, cart, and checkout pages. Preorder Wolf is ideal for maintaining sales momentum when products are out of stock, generating buzz for upcoming releases, testing market demand for new products, managing made-to-order items, and supporting crowdfunding efforts. Best of all, it requires no coding or theme modifications, ensuring easy setup and 24/7 support to assist with any queries.
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ReadyBotOne 1‑Click AI Chatbot

ReadyBotOne 1‑Click AI Chatbot

  • $5.99-$24.99 / Month
  • Free Plan Available
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AI chatbot for 24/7 support, reducing costs and boosting sales Show more

Ready Bot One: 1‑Click Chatbot is a powerful tool designed for Shopify merchants looking to enhance their customer service while reducing operational costs. This AI-driven chatbot provides round-the-clock support, instantly and accurately responding to customer inquiries. By offering features such as real-time order tracking, automated product recommendations, and managing cancellations and returns, it streamlines everyday operations, leaving your team free to tackle more complex tasks. Ready Bot One integrates seamlessly with platforms like Klaviyo, Gorgias, Zendesk, and Helpscout, ensuring a smooth workflow. It can also transfer interactions to human agents when necessary, maintaining a seamless customer experience. The app includes an analytics dashboard that offers insights into customer interactions, enabling merchants to continuously improve their service. With its capability to deliver faster responses, Ready Bot One significantly boosts customer satisfaction and augments sales efforts.
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メールフォーム.JP | 顧客データを外部に残さないフォーム

メールフォーム.JP | 顧客データを外部に残さないフォーム

  • $9.99-$19.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
1 Reviews
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Shopify管理のメール信頼性向上と強固なセキュリティ対策。

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ShopJets Customer Support App

ShopJets Customer Support App

  • $19 / Month
  • 90 Days Free Trial
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A simple and effective customer support helpdesk software Show more

The SJ Customer Support App is a transformative solution for e-commerce merchants, streamlining all customer communications into a single, easily managed inbox. Its seamless integration with Shopify simplifies operations and enhances the user experience by reducing the clutter of fragmented tools. The app's powerful automation features help overcome repetitive tasks, boosting efficiency and productivity while minimizing the risk of missed messages. With pre-written canned responses, agents can ensure quick and consistent interactions, enhancing overall customer satisfaction. Team collaboration tools further enable internal communication and task management, fostering a cohesive support environment. For any growing e-commerce business, SJ Customer Support App is an indispensable tool for delivering high-quality, consistent customer service effortlessly.
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Yagi Order Cancellable

Yagi Order Cancellable

  • $7 / Month
  • 14 Days Free Trial
8.2
39 Reviews
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Let customers cancel order or reorder easily Show more

The Yagi Order Cancellable app revolutionizes the way customers manage their orders by providing them the convenience to cancel or reorder with just one click. Without the hassle of contacting customer support, users can easily handle cancellations directly from the order status page, their account, or through the order confirmation email. This seamless process not only enhances customer satisfaction but also significantly reduces the workload on customer service teams and minimizes chargeback instances due to unfulfilled orders. Merchants can set a specific cancellation time limit, ensuring flexibility while maintaining order processing efficiency. Moreover, the app offers customization options like using a "cannot-cancel" tag for products or orders that shouldn't be eligible for cancellation. With its integration capability on thank you or order status pages, Yagi Order Cancellable offers a user-friendly experience tailored for both e-commerce businesses and their customers.
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Hola! ‑ Whatsapp Review & COD

Hola! ‑ Whatsapp Review & COD

  • Free Plan Available
8.2
1 Reviews
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Whatsapp Review, Call Customer, Call/Whatsapp COD Verification Show more

Hola! ‑ Whatsapp Review & COD is a versatile mobile app designed to streamline customer communication with ease and efficiency. With just one click, you can contact customers through several channels, including Call, SMS, WhatsApp, and Email, making it an ideal tool for businesses on the move. The app allows you to send WhatsApp review requests for fulfilled orders, helping you gather valuable customer feedback effortlessly. Additionally, you can engage potential buyers by reaching out to abandoned carts via call, WhatsApp, or SMS, maximizing your sales opportunities. For cash on delivery transactions, the app provides convenient options for verification through various communication modes. The app's mobile dashboard ensures that you have full access to its functionalities anytime, anywhere, enhancing your customer engagement strategy. Whether you're managing orders or verifying COD transactions, Hola! empowers you to maintain seamless communication with your customers on the go.
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Recete to save your customers

Recete to save your customers

  • $29-$169 / Month
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Streamline post-purchase operations with Recete: conversations, guidance, and workflows.

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CM AI Chatbot Sales Assistant

CM AI Chatbot Sales Assistant

  • Free Plan Available
8.2
3 Reviews
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Enhance customer engagement with AI-powered shopping assistant Show more

ChatMate is a versatile AI-powered tool that goes beyond traditional chatbots by serving as a comprehensive sales and product search assistant. Designed to elevate your customer experience, it functions as both a virtual sales representative and an AI concierge, providing seamless and engaging interactions that are available 24/7. With its proactive and adaptive nature, ChatMate continuously learns from your store’s data to offer personalized and precise recommendations, enhancing your customers' shopping journey. Its lightning-fast responses and accurate product matching ensure that customer inquiries are met with the right solutions promptly. ChatMate is powered by direct business knowledge from merchants, ensuring 100% accuracy in its interactions. Additionally, it offers customizable design options to seamlessly integrate with your store’s aesthetic and supports multiple languages to cater to a global customer base.
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AfterShip Returns & Exchanges

AfterShip Returns & Exchanges

  • $11-$239 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • Verified
7.6
1,226 Reviews
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Return Label, Store Credit, Exchange, Return Policy, Refunds Show more

AfterShip Returns & Exchanges is an intuitive app designed to enhance the returns process, boosting customer satisfaction while optimizing operational efficiency. By offering an automated returns solution, businesses can encourage exchanges over returns, thus recapturing otherwise lost revenue. The app allows you to set automation rules, manage returns, and track insights seamlessly all within one portal, significantly improving efficiency. It helps reduce customer anxiety through branded returns pages and automated email updates, ensuring customers are always informed. The app efficiently manages carriers with regional return routing and carrier data to streamline operations. With features like a self-service returns page and smart return rules, businesses can lower return rates and enhance customer experiences. Additionally, flexible refund and exchange options, coupled with automation features like auto-refund and auto-restock, minimize manual work and further delight customers.
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SM Post Purchase Survey & NPS

SM Post Purchase Survey & NPS

  • $9.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
5 Reviews
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Post purchase, customer survey for attribution, NPS & more Show more

Simesy Post Purchase Survey, also known as Smartify, is an intuitive and fully customizable app designed to enhance customer engagement by creating post-purchase surveys and Net Promoter Score (NPS) assessments effortlessly, without the need for coding. This app allows businesses to craft unlimited questions, enabling them to gather essential insights and feedback from an unlimited number of customers, thereby improving the overall buying experience. Smartify seamlessly integrates survey showcasing on the thank you page, making feedback collection non-intrusive and effective. With the capability to breakdown survey submissions based on response count, order value, and more, businesses can gain a deeper understanding of customer behavior. Additionally, Smartify empowers users to target specific customer segments with intelligent rules, ensuring that feedback is meaningful and actionable. Start using the Simesy NPS Customer Survey app today and transform customer insights into growth opportunities.
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SkyQuick International

SkyQuick International

  • Free Plan Available
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Generate SkyNet shipping documentation in just a few clicks! Show more

SkyNet Asia Pacific is a streamlined application designed to seamlessly integrate with the SkyNet Asia Pacific online system, ensuring efficient and accurate creation of shipping documentation. Ideal for businesses handling both local and international shipments, this app simplifies the documentation process with its user-friendly installation and configuration. It offers a one-stop platform for generating multiple types of shipment documents swiftly, enhancing operational efficiency. Customers benefit from real-time, self-service access to the status of their orders, ensuring transparency and improved customer satisfaction. By using SkyNet Asia Pacific, businesses can ensure high-quality documentation that accompanies every package, reducing the potential for errors and delays.
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Ravvio: AI Customer Support

Ravvio: AI Customer Support

  • $20 / Month
  • Free Plan Available
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"Streamline support with intelligent, scalable AI for your Shopify store."

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DivoChat

DivoChat

  • $10 / Month
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Instant WhatsApp chats with customizable buttons and detailed analytics integration.

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Club of Merchants

Club of Merchants

  • Free Plan Available
8.2
2 Reviews
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Connect, collaborate, and grow with fellow merchants in your dashboard. Show more

Club of Merchants is a dedicated community platform for merchants, seamlessly integrated into your admin dashboard for easy access. It's a space where you can post questions, get answers, and provide support to fellow merchants without the interference of agencies or freelancers promoting their services. You can get paired with other merchants based on specific criteria such as revenue bracket, the markets you operate in, your store's languages, the features you use, and the type of products you sell. This tailored pairing facilitates meaningful collaborations and fosters mutual improvement among peers. Club of Merchants emphasizes genuine peer-to-peer interaction with no spam, ads, or self-promotion, ensuring a distraction-free environment for exchanging knowledge. Beyond the virtual interactions, the platform also organizes online and in-person events, meetups, and workshops to further enhance learning and networking opportunities. A hassle-free setup ensures that you’re able to connect with the community right from where you work.
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LABL Guarantee

LABL Guarantee

  • Free Plan Available
(3/5)
1 Reviews
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Protect shipments from being lost, stolen, or damaged Show more

LABL Guarantee is a comprehensive app designed to streamline and enhance the post-purchase experience for both businesses and customers. By consolidating multiple solutions into a single, efficient platform, it addresses common challenges such as shipping issues, defective products, and intricate return or exchange processes. With a user-friendly widget at checkout, customers experience a seamless transition from purchase to delivery, knowing their orders are safeguarded. LABL Guarantee offers robust features like shipping coverage for lost, stolen, or damaged packages and automated product warranties to build customer loyalty and increase profits. The app supports unlimited, label-less returns, simplifying the refund, credit, or exchange processes. Additionally, its unified portal allows businesses to manage all shipping and product issues efficiently, integrated perfectly with existing order management and logistics systems, ensuring a smooth and reliable purchase journey.
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AnswerAI Chatbot & Live Chat

AnswerAI Chatbot & Live Chat

  • $19-$499 / Month
  • Free Plan Available
  • 30 Days Free Trial
8
19 Reviews
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Retain more customers by giving personalised order support Show more

Answer Ai Ltd is a powerful app designed to instantly address support and sales questions, helping retailers convert more customers and boost retention rates. By automatically integrating with your store orders, the app's chat assistant efficiently handles customer order inquiries, offering a seamless support experience. Our satisfied customers have consistently reported significant reductions in support workload after implementing our solution. The app facilitates a quick setup, allowing you to configure FAQs and essential content in just 30 minutes, saving valuable time. Whether dealing with straightforward sales queries or complex issues, Answer Ai Ltd effectively manages them to ensure customer satisfaction. We are confident in our service, offering a guarantee: if you don't meet your support reduction targets, we provide app credit as a reassurance of the app's value.
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Cavalry AI Customer Support

Cavalry AI Customer Support

  • Free Plan Available
7.5
12 Reviews
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The comprehensive post-purchase customer experience Show more

Shipped Suite is an innovative autonomous AI customer experience (CX) agent designed specifically for the complexities of the ecommerce landscape. Serving as a powerful solution for businesses, it seamlessly integrates into existing technological frameworks, transforming into an indispensable asset that engages customers across multiple communication channels such as email, SMS, phone, chat, and social media. What sets Shipped AI apart is its ability to take decisive actions and implement resolutions at scale, addressing various complex use cases efficiently. This AI-driven approach not only delights customers by providing timely and accurate support but also encourages repurchases, significantly reducing operational costs while boosting profits. Tailored to reflect your brand's unique voice and guidelines, Shipped AI facilitates white-glove onboarding experiences and offers self-service resolutions to ensure total customer satisfaction. Equipped with features like tracking, delivery assistance, and management of returns and exchanges, Shipped Suite is poised to revolutionize how ecommerce businesses manage customer interactions, ensuring a seamless and superior consumer experience.
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Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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