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Showing 160 to 180 of 1483 Apps
Retain AI: Winback emails

Retain AI: Winback emails

  • Free Plan Available
  • 14 Days Free Trial
8.2
15 Reviews
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Supercharge your social media sales and customer support Show more

Chatdesk: 24/7 Support is your go-to solution for delivering exceptional customer service as your business expands. Utilizing cutting-edge AI and a team of US-based customer support experts, Chatdesk efficiently handles customer inquiries across social media, email, chat, and SMS. By identifying and training passionate followers of your brand, Chatdesk ensures your customers receive personalized and effective assistance while managing scheduling and quality control seamlessly. With the peak shopping season around the corner, their on-demand experts are geared up to meet your increased support needs. Integrate seamlessly with your existing helpdesk, ecommerce platforms, and social channels, and ensure 24/7 coverage, including weekends and holidays. Chatdesk enables you to scale one-on-one customer engagement, enhance conversions, and maintain a high customer satisfaction rate without requiring additional resources.
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Integrates helpdesk tools
Answer questions cross-channel
24/7 on-demand support
Scale customer engagement
Boost conversions effortlessly
Install App
Shoply AI Search & AI Chatbot

Shoply AI Search & AI Chatbot

  • $49.99-$449.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
25 Reviews
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24/7 personalized shopping guide for your customers Show more

Shopily Guide AI Assistant is a cutting-edge virtual shopping assistant designed for e-commerce platforms, powered by advanced Generative AI. It acts as a knowledgeable expert, ready to assist users with personalized product recommendations such as finding the perfect skiing gear tailored to their skill level, height, and gender preferences. Beyond product suggestions, Shopily Guide also handles a range of customer service queries, from locating orders to processing returns, simulating the comprehensive experience customers expect in a physical store. The app enables natural language searches, enhancing the shopping experience by making it more intuitive and accessible. By offering personalized suggestions aligned with individual customer preferences, Shopily Guide not only elevates customer satisfaction but also aids in boosting sales by ensuring accurate and relevant recommendations. Additionally, with its AI-powered chat support, the app delivers instant, reliable answers to common customer questions, further streamlining the online shopping experience.
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Personalized product suggestions
Natural language searches
Instant ai-powered support
Comprehensive product recommendations
Install App
ProWebSms Business Messaging

ProWebSms Business Messaging

  • $3 / Month
  • Free Plan Available
  • 30 Days Free Trial
7.7
9 Reviews
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Any SMS Gateway, Android, Whatsapp messaging & abandoned carts Show more

ProWebSms Business Messaging is a versatile app designed to enhance communication between businesses and their customers through SMS and WhatsApp messages. The app facilitates seamless messaging at critical touchpoints such as checkout, payment reception, and order shipping, ensuring customers are kept in the loop throughout their shopping experience. Additionally, it helps tackle abandoned carts by reminding customers to complete their purchases and encourages product feedback, seamlessly incorporating reviews into product listings. With an advanced variable system, users can tailor messages to meet their specific needs or customer segments. Businesses can choose between using the reliable SMS Master Gateway or integrate their preferred SMS gateway, Android smartphone, or WhatsApp for messaging. The app also offers assistance with sender ID registration, especially beneficial for businesses operating in Gulf countries and beyond.
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Customizable messages
Multiple channels
Event-based messaging
Abandoned carts alerts
Product review prompts
Install App
ShopSage ‑ AI Chat & Assist

ShopSage ‑ AI Chat & Assist

  • $5-$100 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
3 Reviews
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Intelligent AI chat agent works 24/7 to capture more sales Show more

ShopSage - AI Chat & Assist is a sophisticated AI-powered chatbot designed to enhance e-commerce interaction by automatically handling customer queries and showcasing products with a sleek hover modal. It effortlessly searches for orders and bridges language gaps, ensuring smooth communication across diverse customer bases. The app is customizable, allowing merchants to tweak its appearance, position the chat icon, and integrate it with existing shop features seamlessly. ShopSage is also highly informed, instantly updating itself with every product change, which allows it to provide accurate information consistently. For added convenience, the app includes notifications for human escalations, enabling timely responses from merchants. A free dashboard is available for managing messages, with premium options to directly engage with customers and keep track of all messages. Teaching the AI about ongoing promotions and store policies further personalizes customer interactions, making ShopSage a versatile addition to any online storefront.
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Multi-language support
Customization options
Dashboard access
Product showcasing
Auto query response
Order searching
Install App
LianLian Extention

LianLian Extention

  • Free Plan Available
8.2
1 Reviews
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Saving time with automation Show more

LianLian Extension is a powerful tool designed to streamline your workflow by eliminating the need for manual information uploads to your dashboard. Emphasizing automation, this extension ensures that your data handling processes are efficient and error-free. By automating routine tasks, LianLian Extension not only saves you valuable time but also enhances your ability to increase conversion rates by allowing you to focus more on strategic decision-making. With its seamless integration, the app offers an invaluable add-on service, optimizing your resource allocation and operational efficiency. Experience the ease of modern automation and enhance your productivity with LianLian Extension.
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Increase conversion rate
Save time
Automation
Sync tracking information
Add-on service
Install App
Intercom: AI Customer Service

Intercom: AI Customer Service

  • $0.99-$139 / Month
  • Free Plan Available
  • 14 Days Free Trial
7.4
18 Reviews
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Engage customers with friendly live chat and targeted messages Show more

Intercom is a dynamic app designed to streamline customer interactions by enabling self-service order status checks directly within your product. Customers can effortlessly check the status of their orders by entering their email or order number, significantly reducing the influx of inquiries directed at your support team. This feature empowers customers and allows support representatives to focus on more complex issues. During live conversations, support reps can instantly access order details within the Intercom Inbox, enhancing their ability to resolve customer inquiries efficiently. By integrating this app, businesses can offer a more seamless and satisfying customer experience, keeping both customers and support teams informed and engaged. Intercom effectively minimizes repetitive questions, saving valuable time while maintaining high-quality customer service interactions.
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Customer engagement
Live chat
Order status
Self-service
Quick inquiries
Install App
AskTimmy AI Chat Bot + ChatGPT

AskTimmy AI Chat Bot + ChatGPT

  • $24-$99 / Month
  • Free Plan Available
9.1
24 Reviews
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ChatGPT powered AI Chat / AI Chatbot for effective conversions Show more

AskTimmy.ai is an innovative AI chat solution designed to enhance customer experience by providing 24/7 human-like support. Seamlessly integrated with ChatGPT technology, this app transforms visitors into customers by offering personalized product recommendations and acting as a knowledgeable shopping assistant. It efficiently navigates and learns your product catalog, delivering quick and accurate suggestions to help users discover products effortlessly. Businesses can customize the AI chatbot to match their brand's tone and appearance, ensuring a cohesive user experience. Setting up AskTimmy.ai is straightforward, and dedicated customer support, along with prompt engineers, are available to fine-tune results and optimize performance. By reducing customer support costs, AskTimmy.ai enables businesses to enhance their sales strategy with minimal effort.
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Product recommendations
Product discovery
24/7 ai support
Customer queries
Catalog learning
Conversation tracking
Install App
EasyFAQ ‑ Product FAQ Builder

EasyFAQ ‑ Product FAQ Builder

  • Free Plan Available
  • 3 Days Free Trial
9.1
2 Reviews
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"Create customizable FAQs on Shopify for improved customer support and trust."

Install App
AI Agent for Sales and Support

AI Agent for Sales and Support

  • $100-$400 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
3 Reviews
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Personalized sales and AI support & seamless integration. Show more

Debales: AI Sales Agent is a cutting-edge sales chatbot designed to elevate your customer experience by providing personalized product recommendations and responsive customer support. By harnessing the power of AI, this tool effectively guides shoppers from browsing to purchasing, turning more traffic into actual buyers. It serves as an additional sales channel while seamlessly managing customer inquiries. The app features a straightforward plug-and-play setup, allowing you to get started within 10-15 minutes, ensuring minimal disruption to your operations. Moreover, Debales offers customization options to tailor the chatbot's appearance, ensuring it aligns perfectly with your brand's identity. Experience the fusion of advanced generative AI technology to enhance both customer support and sales performance.
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Product recommendations
Customizable appearance
Easy setup
Customer support
Additional sales channel
Question answering
Install App
Scope Post Purchase Survey

Scope Post Purchase Survey

  • $25-$99 / Month
  • Free Plan Available
  • 7 Days Free Trial
7
2 Reviews
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Get faster customer insights and attribution Show more

Scope - Simpler Surveys is a powerful tool designed to help you effortlessly gather feedback from your customers through intuitive surveys. With its easy-to-use interface, creating and displaying surveys on Thank You and Order Status pages is a breeze, thanks to seamless integration with the Checkout Extension app. As responses pour in, you can review them in real-time and apply custom filters for deeper insights into customer behavior and preferences. The app features a visual question builder with a zero-code, drag-and-drop functionality, making survey creation accessible for everyone. Additionally, Scope supports one-touch integrations with platforms like Slack, with more integrations on the way to enhance your workflow. Whether you're looking to improve customer satisfaction or refine your operations, Scope equips you with the insights you need through unlimited feedback collection.
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Visual question builder
Live responses
1-touch integrations
Install App
CM AI Chatbot Sales Assistant

CM AI Chatbot Sales Assistant

  • Free Plan Available
8.2
3 Reviews
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Enhance customer engagement with AI-powered shopping assistant Show more

ChatMate is a versatile AI-powered tool that goes beyond traditional chatbots by serving as a comprehensive sales and product search assistant. Designed to elevate your customer experience, it functions as both a virtual sales representative and an AI concierge, providing seamless and engaging interactions that are available 24/7. With its proactive and adaptive nature, ChatMate continuously learns from your store’s data to offer personalized and precise recommendations, enhancing your customers' shopping journey. Its lightning-fast responses and accurate product matching ensure that customer inquiries are met with the right solutions promptly. ChatMate is powered by direct business knowledge from merchants, ensuring 100% accuracy in its interactions. Additionally, it offers customizable design options to seamlessly integrate with your store’s aesthetic and supports multiple languages to cater to a global customer base.
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Customizable design
Multilingual support
Ai-powered interactions
Lightning-fast responses
Accurate product matching
Proactive and adaptive
Install App
MSG91

MSG91

  • Free Plan Available
7.7
3 Reviews
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Alerts & Abandoned Cart via SMS, Whatsapp, Voice, Email Show more

MSG91 is a versatile communication platform designed to enhance customer engagement through multiple channels, including Email, SMS, Voice, RCS, and WhatsApp. It provides businesses with the tools to send personalized messages for key customer interactions such as abandoned checkout alerts, signup greetings, order updates, cancellations, and refund alerts. Focused on innovation and user-friendly services, MSG91 also offers a dedicated OTP platform for seamless two-factor authentication. With the ability to automate SMS based on country codes and deliver content customized to each recipient, MSG91 facilitates effective communication across 190+ countries. By leveraging these advanced capabilities, businesses can boost their sales and improve customer relationships through targeted and engaging messaging strategies. Happy Messaging!
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Abandoned checkout alerts
Signup greetings
Abandoned cart alerts
Order related alerts
Order cancellation alerts
Refund alerts
Install App
Musbu ‑ WhatsApp Chat Button

Musbu ‑ WhatsApp Chat Button

  • $6.99 / Month
  • 7 Days Free Trial
9.1
252 Reviews
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Effortlessly connect with customers through a customizable chat button.

Install App
Reveal: Customer Data & NPS

Reveal: Customer Data & NPS

  • $299 / Month
  • Free Plan Available
  • 30 Days Free Trial
8.2
61 Reviews
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Turn one-time buyers into lifetime customers Show more

Reveal: Customer Data & NPS by Omniconvert is a powerful tool designed to fuel growth through customer acquisition, retention, and loyalty. This app is perfect for businesses looking to experiment with and refine their business models or seeking an advanced eCommerce strategy to meet their goals efficiently. It allows you to enhance performance and focus on key metrics, thereby optimizing time management and decision-making. Key features include a Dynamic Audience Builder, which enhances Meta and Google ad campaigns using RFM (Recency, Frequency, Monetary) analysis. It also offers RFM Customer Segmentation to identify and tailor strategies for both top-performing and underperforming clients. Additionally, the Automated NPS tool provides real-time alerts and sophisticated data to improve the customer journey. Buying Habits reports and Advanced Reporting help businesses focus on product SKUs and customer-centric metrics that drive performance and growth.
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Advanced reporting
Dynamic audience builder
Rfm customer segmentation
Automated nps tool
Buying habits reports
Install App
CreditsYard — Store Credit

CreditsYard — Store Credit

  • $29-$149 / Month
  • 7 Days Free Trial
(4/5)
22 Reviews
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Store credit digital wallet for returns, exchanges & cashback Show more

CreditsYard — Store Credit is an innovative app designed to streamline the way businesses handle store credit and loyalty programs. The app offers a seamless platform for retailers to manage and distribute store credits, enhancing customer engagement and encouraging repeat purchases. With an easy-to-use interface, businesses can effortlessly track credit issuance, redemptions, and expirations, ensuring no value goes unutilized. Customers benefit from real-time updates on their store credit balances and transaction history, empowering them to make informed purchasing decisions. CreditsYard also integrates smoothly with existing retail systems, minimizing disruption and maximizing efficiency. By providing valuable insights and analytics, the app helps businesses tailor their marketing strategies to better meet customer needs and drive sales growth. Ideal for both small businesses and large retail chains, CreditsYard revolutionizes the traditional loyalty and store credit model, fostering stronger customer relationships and boosting brand loyalty.
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Issue store credit
Digital wallet
Process refunds
Handle exchanges
Provide cashback
Install App
UnifyMate: Merge Customers

UnifyMate: Merge Customers

  • $24.99 / Month
  • Free Plan Available
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"Merge duplicate profiles for accurate order tracking and clean marketing lists."

Install App
Parcelous Order Tracking

Parcelous Order Tracking

  • $9.99-$49.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
15 Reviews
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Claim Offer

Track orders at embedded page with 200+ carriers supported Show more

Parcelous Order Tracking is a convenient app designed to streamline the order tracking process for online store owners and their customers. It automatically extracts tracking numbers from order fulfillments, identifies potential carriers, and retrieves the relevant tracking information. The app creates a customized tracking page within your store, allowing customers to easily access their order status using their tracking, order number, or a linked email/phone number. By enabling self-service tracking, it significantly reduces the time spent on customer support inquiries related to shipping. The app supports carrier autodetection, eliminating the need to specify a carrier for each fulfillment, and it is capable of fetching tracking details from a wide range of carriers, rather than being limited to just a few. Additionally, it automatically fetches any additional or transit tracking numbers when available, ensuring comprehensive order tracking.
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Automatic tracking fetch
Carrier autodetection
Embedded tracking page
Install App
eFAQ: AI Questions & Answers

eFAQ: AI Questions & Answers

  • $5.99-$59.99 / Month
  • Free Plan Available
  • 3 Days Free Trial
8.2
3 Reviews
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AI-driven FAQ creator for customized, automated shopper engagement and updates. Show more

eFAQ: AI Questions & Answers is an innovative application designed to streamline the creation and management of frequently asked questions for businesses and online stores. By utilizing cutting-edge AI technology, this app helps reduce repetitive inquiries by providing comprehensive FAQs integrated across products, pages, and checkout processes. Users can personalize the appearance of their FAQs with customizable fonts, colors, and layouts to maintain brand consistency. The app's simple editing tools allow for instant updates to keep answers current, ensuring that customer inquiries are swiftly addressed. With eFAQ, businesses can focus on growth and improving the customer experience by minimizing the workload associated with handling repetitive questions. This intuitive solution elevates customer service while providing a seamless and informative shopping experience.
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Customizable design
Instant updates
Ai-driven faqs
Simple editing
Install App
Iconic Product Proof Manager

Iconic Product Proof Manager

  • $9.99-$49.99 / Month
  • Free Plan Available
7.1
6 Reviews
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Provide support and manage custom order proof with ease Show more

Follow Up - Proof Management is an intuitive app designed to streamline customer and proof management processes. It offers a real-time chat interface, enabling seamless engagement with users to collect vital information and upload order proofs efficiently. The app supports version control for all order files, ensuring precise tracking and management of custom orders from initial approval through to final delivery. Say goodbye to cold emails with its real-time order updates feature, directly accessible from your dashboard. The app additionally facilitates real-time customer communication through a chat widget, supporting various file types such as images and PDFs. Customizable email notifications keep customers informed of their order status, and invoices for additional customizations can be promptly issued. By simplifying order approvals and delivery, Follow Up - Proof Management enhances customer experience and operational efficiency.
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Real-time chat
Version control
Order updates
Send invoices
Upload proofs
Customer emails
Install App
YCloud: WA Chat & Marketing

YCloud: WA Chat & Marketing

  • $52-$532 / Month
  • Free Plan Available
8.2
1 Reviews
Claim Offer
Claim Offer

No code bot help you communicate customers 24/7 on WhatsApp Show more

YCloud WhatsApp & SMS is an intuitive app designed to enhance customer communication for businesses via WhatsApp and SMS. With this app, businesses can engage seamlessly with their customers on WhatsApp, allowing unlimited agents to join the conversation through a unified inbox. The app features a no-code chatbot that operates 24/7, assisting the customer service team in addressing various inquiries more efficiently. Businesses can easily generate WhatsApp links, QR codes, and online chat widgets to facilitate effortless sharing and marketing efforts with their customers. Additionally, YCloud enables businesses to send bulk messages to specific customer segments through both WhatsApp and SMS, ensuring effective and targeted communication. This tool is ideal for enhancing customer service and marketing strategies, helping businesses maintain strong connections with their clientele.
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Qr codes
Unlimited agents
Bulk whatsapp messages
Whatsapp conversations
24/7 chatbot
Whatsapp links
Install App

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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