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Showing 160 to 180 of 1485 Apps
EAZE Button

EAZE Button

  • $0.89 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
155 Reviews
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Effortless WhatsApp chats with customizable button and smart engagement features.

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QCard: Fast Effective Feedback

QCard: Fast Effective Feedback

  • $9.99-$49.99 / Month
  • Free Plan Available
8.2
1 Reviews
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Quick, Incentivised Pre-Purchase Customer Survey at Checkout Show more

QCards: Simple Checkout Survey is an innovative app designed to enhance customer engagement by integrating a single-question survey directly into the checkout process. This app is ideal for merchants eager to gather valuable insights without interrupting the purchasing flow. By offering discounts as incentives for survey completion, QCards achieves higher response rates than traditional post-purchase surveys, while maintaining strong checkout conversions. Its user-friendly setup and customization options require no marketing expertise, making it accessible for all merchants. The seamless integration of QCards ensures it becomes a natural part of the checkout, encouraging customers to provide feedback while enjoying a smooth transaction experience. With QCards, businesses can effortlessly make informed, data-driven decisions to improve their offerings and customer satisfaction.
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Seamless integration
Quick surveys
Incentivized responses
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Detective FAQ Chat & Helpdesk

Detective FAQ Chat & Helpdesk

  • $4.99-$9.99 / Month
  • Free Plan Available
  • 5 Days Free Trial
8
17 Reviews
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Reduce customer support with FAQ's and a Helpdesk widget. Show more

Detective FAQ Chat & Helpdesk is an innovative tool designed to streamline customer support by providing easily accessible answers to frequently asked questions. This app features a Help Desk widget that integrates searchable FAQs, live chat, and email support directly within your online store, enhancing customer interaction. It offers a static FAQ page where customers can quickly find answers to their inquiries, reducing the burden on your support team. The app not only improves efficiency but also boosts customer confidence by allowing FAQ integration with specific products or collections. Moreover, it includes order tracking functionality, further enhancing the customer experience. With an intuitive design, Detective FAQ Chat & Helpdesk is a comprehensive solution for enhancing service quality and satisfaction.
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Order tracking
Email support
Product-specific faq
Chat integration
Searchable faqs
Help desk widget
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Dondy: WhatsApp Marketing+Chat

Dondy: WhatsApp Marketing+Chat

  • $6.99-$159.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
748 Reviews
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Boost sales with AI-driven marketing, support, and seamless integrations.

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Bizrate Insights Reviews

Bizrate Insights Reviews

  • Free Plan Available
9.1
4 Reviews
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Gather feedback. Gain powerful insight. Boost your business. Show more

Bizrate Insights Reviews is a comprehensive app designed to capture and analyze the voice of customer feedback across every stage of the shopper journey. The app enables businesses to launch surveys that gather detailed insights on customer interactions, from site abandonment to post-fulfillment experiences, without requiring an engineering team for implementation. Using the VitalSigns dashboard, businesses can easily review collected data to identify and capitalize on new customer experience opportunities. The app offers unlimited surveys and invitations, ensuring that businesses can continually gather valuable customer insights. Verified ratings and reviews are automatically syndicated to major platforms like Google, Yahoo, and Bing, expanding visibility and credibility. Bizrate Insights Reviews also provides in-depth customer satisfaction data, trends, and Net Promoter Scores (NPS) to help drive sales and build loyalty. With robust metrics and benchmarks, businesses can effectively track industry movements and stay competitive.
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Unlimited surveys
Easy implementation
Collect customer feedback
Voice-of-customer surveys
360-degree shopper understanding
Vitalsigns dashboard
Install App
Antalyze

Antalyze

  • $11.3-$75.32 / Month
  • Free Plan Available
8.2
4 Reviews
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"Enhance customer support with 24/7 AI and human helpdesk integration."

Real-time order tracking
Smart product recommendations
24/7 support availability
Ai order assistant
Automated multi-platform chat
Ai and human helpdesk
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Navidium Returns & Exchanges

Navidium Returns & Exchanges

  • Free Plan Available
  • 14 Days Free Trial
8.2
6 Reviews
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Automate returns or exchanges and upsell free returns. Show more

Navidium Returns & Exchanges is a comprehensive solution designed to streamline the returns and exchange process for e-commerce businesses. It provides a fully automated, rule-based portal that allows customers to redo their orders instantly, minimizing the hassle of handling replacement orders and warranties. With features such as instant replacements, return label printing, and routing shipping insurance claims directly to your internal portal, Navidium drastically reduces customer service requests. The app encourages upselling through free returns and exchanges while offering store credit incentives to boost your revenue. Additionally, businesses can leverage its upsell widget to control and reduce shipping label costs. Navidium ensures there are no contracts, hidden fees, or gated features, allowing you to keep all the widget revenue. Enhance your operations further with tools to upsell products, manage subscription returns, and gain deep insights from analytics on returns.
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Automated returns portal
Rule-based exchanges
Shipping claims management
Instant order redo
Return label printing
Incentivized store credit
Install App
Compra Surveys

Compra Surveys

  • $30-$100 / Month
  • Free Plan Available
  • 30 Days Free Trial
9.1
3 Reviews
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Collect customer insights instantly with seamless post-purchase survey integration. Show more

Compra Post Purchase Surveys is an intuitive tool designed for businesses to seamlessly gather valuable customer insights through post-purchase surveys. This app integrates effortlessly with your checkout flow, ensuring feedback is captured at the most opportune moment. With a range of expert-verified survey templates at your disposal, you can quickly gauge customer satisfaction, identify purchasing trends, and understand customer attribution. Compra offers a real-time feedback dashboard, providing actionable insights that can help refine your business strategies. The one-click survey integration makes setup straightforward, allowing you to focus more on decision-making and less on implementation. Transform your customer feedback into a powerful tool for growth with Compra.
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Pre-built templates
One-click integration
Real-time dashboard
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SurveyFox: Email & SMS Surveys

SurveyFox: Email & SMS Surveys

  • $100-$400 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
2 Reviews
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Effortlessly gather product insights and feedback with ease. Show more

SurveyFox Customer Surveys is a dynamic tool designed for merchants to seamlessly capture and analyze customer feedback. By integrating customizable surveys on the thank you page, the app garners deeper insights into customer behavior, crucial for refining business strategies. The app facilitates feedback collection at key touchpoints and enables response segmentation, allowing for more targeted approaches to improving customer satisfaction. With unlimited responses, merchants can gather comprehensive data sets, which can be exported to XLSX files for in-depth analysis. This feature-rich application empowers businesses to leverage customer insights effectively, driving growth and enhancing the overall customer experience. SurveyFox's user-friendly interface makes building surveys easy with a variety of question types and settings, ensuring that merchants can tailor surveys to meet their specific needs.
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Customizable surveys
Data export
Unlimited responses
Create surveys
Response segmentation
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Return Shield

Return Shield

  • $39.99-$89.99 / Month
  • Free Plan Available
8.2
3 Reviews
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"AI-driven tool to prevent refund abuse and streamline return processes." Show more

Return Shield is an innovative app designed to help merchants tackle refund abuse and streamline the return process. By leveraging AI technology, the app evaluates each customer’s return behavior, providing a score that helps identify potentially risky profiles. These profiles are automatically tagged and segmented, allowing for better decision-making. Merchants can customize rules to instantly decline refund requests that appear suspicious, significantly reducing manual efforts and potential financial losses. With detailed insights and automated workflows, Return Shield enhances the efficiency of return management while ensuring a focus on delivering an excellent customer experience. This sophisticated tool empowers businesses to maintain a balance between minimizing refund fraud and nurturing customer trust.
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Automated workflows
Ai customer rating
Risk profile tagging
Auto-decline requests
Refund abuse prevention
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Vista Chat Button/ Cart Drawer

Vista Chat Button/ Cart Drawer

  • $2.99 / Month
  • Free Plan Available
  • 3 Days Free Trial
9.1
1 Reviews
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Bridge the gap between browsing and buying with whatsapp chat Show more

The Vista WhatsApp Chat Button app offers a seamless way to enhance customer communication by integrating a WhatsApp button directly onto your website. With this tool, businesses can instantly connect with customers, addressing inquiries in real-time and providing the essential human interaction that often influences purchasing decisions. Users can easily select a WhatsApp number and prefill custom messages, ensuring that customer interactions start on the right note. This no-code, mobile-friendly solution simplifies the process of building and maintaining customer relationships, offering prompt and personalized support at every step. Additionally, the app provides flexibility with features such as the ability to add a floating button for both desktop and mobile versions of a website, choose its position, and even disable it temporarily if needed. By leveraging this intuitive communication tool, businesses can significantly enhance customer engagement and satisfaction.
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No coding required
Mobile-friendly
Instant communication
Custom prefilled message
Floating whatsapp button
Button positioning
Install App
Hulk Contact Us Form

Hulk Contact Us Form

  • $10-$299 / Month
  • Free Plan Available
  • 5 Days Free Trial
7.7
308 Reviews
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Contact us forms on your page with Captcha integration. Show more

Hulk Contact Us Form is a versatile contact form builder designed to enhance your store's communication with customers. This app allows you to effortlessly embed fully customizable and responsive contact forms into your existing store theme, enhancing user interaction and experience. With its intuitive design, you can create professional-looking contact forms and personalized contact pages that align with your brand's aesthetics. The app's powerful builder provides six customizable fields, allowing you to easily tailor the forms to meet specific needs. A built-in reCAPTCHA element ensures your forms are protected against spam and abuse, promoting genuine customer interactions. Additionally, you can streamline your workflow by setting up auto-responders for form submissions and seamlessly organizing your contacts in a one-step database. The app also supports exporting entries in a date-sorted format, helping you maintain an organized and efficient communication channel.
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Customizable fields
Captcha integration
Email list building
Responsive design
Form builder
Auto-responders
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Sumo Product FAQ Builder + AI

Sumo Product FAQ Builder + AI

  • $9.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • New
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AI-driven FAQ tool for seamless, organized product page integration.

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Hosted Email

Hosted Email

  • $5 / Month
  • Free Plan Available
7.4
31 Reviews
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Unlimited Email Accounts @yourstore.com Email Hosting App Show more

Hosted Email is designed to enhance the credibility of online retailers by allowing them to communicate using email addresses on their own domain, rather than free services like Gmail or Outlook. This professional touch helps maintain trust with customers. The app seamlessly integrates with all modern email clients and mobile apps, ensuring users can continue with their preferred interfaces. Additionally, it enables direct email sending and receiving from your store's admin, streamlining communication processes. Businesses can exercise control over staff access to mailboxes, ensuring that emails are managed efficiently. Hosted Email also offers robust spam and virus protection, providing an added security layer against malicious threats. This comprehensive email solution emphasizes professionalism and security, essential for any growing online business.
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Mobile app support
Unlimited email accounts
Custom domain addresses
Integrated admin panel
Modern client compatibility
Direct in-store replies
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Unified Tracking

Unified Tracking

  • $39.99 / Month
  • 7 Days Free Trial
8.2
1 Reviews
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Hassle free tracking now. Show more

Unified Tracking by Alchemaive revolutionizes the way customers and sellers handle order tracking. Designed to alleviate the frustration of both parties, this app provides a streamlined platform where customers can effortlessly monitor their orders in real-time. By using an order ID, email, or contact number, customers gain easy access to detailed updates at every stage of the delivery process. Merchants benefit from the app's ability to integrate multiple courier accounts, enabling them to efficiently manage order statuses. This comprehensive tool not only enhances customer satisfaction but also reduces the workload on sellers, making order tracking a hassle-free experience for everyone involved. With Unified Tracking, both merchants and customers enjoy a seamless, stress-free order monitoring system.
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Order tracking
Multiple couriers
Track via id
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Claimify ‑ Support & Claims

Claimify ‑ Support & Claims

  • $19 / Month
  • Free Plan Available
  • 3 Days Free Trial
9.1
5 Reviews
Claim Offer
Claim Offer

Effortless claims management for customers and merchants, all in one place. Show more

Claimify ‑ Support & Claims is an innovative app designed to streamline the handling of customer claims, whether they involve refunds, returns, exchanges, or warranty issues. This user-friendly application empowers customers to conveniently submit claims directly from their account, storefront, or even from the thank-you page after a purchase, offering seamless post-purchase support. For merchants, Claimify offers a consolidated dashboard where all claims are gathered, simplifying the management, review, and resolution process. Its intuitive interface ensures that both customers and merchants can easily navigate the claims process, resulting in enhanced efficiency and improved customer satisfaction. Claimify stands out by providing a comprehensive, in-one-place claims management solution that eliminates the hassles of traditional claim management methods. By offering easy and organized access to claims, Claimify empowers businesses to optimize their support operations and enhance customer trust and loyalty.
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Effortless claims management
Customer claims submission
Unified claims dashboard
Install App
Hafback

Hafback

  • Free Plan Available
8.2
1 Reviews
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Manage and sell your returns with our all-in-one solution. Show more

Hafback is an innovative app designed to revolutionize the way returns are managed, seamlessly integrating with a returns recommerce marketplace. By starting with a custom-branded returns portal, businesses can offer a streamlined return process where eligible items are quickly listed for resale on the Hafback marketplace. This unique system not only helps retailers save on return costs but also provides consumers with discounted prices on second-hand goods. Additionally, Hafback contributes to environmental sustainability by reducing waste and emissions associated with traditional return processes. The app features a self-serve customer returns portal, automated processes for approvals and shipping, and comprehensive returns data analytics for retailers. With Hafback, gain real-time insights through a detailed dashboard, allowing better management and visibility of customer returns.
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Seamless integration
Branded returns portal
Process automation
Returns analytics
Visibility dashboard
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AskTimmy AI Chat Bot + ChatGPT

AskTimmy AI Chat Bot + ChatGPT

  • $24-$99 / Month
  • Free Plan Available
9.1
24 Reviews
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ChatGPT powered AI Chat / AI Chatbot for effective conversions Show more

AskTimmy.ai is an innovative AI chat solution designed to enhance customer experience by providing 24/7 human-like support. Seamlessly integrated with ChatGPT technology, this app transforms visitors into customers by offering personalized product recommendations and acting as a knowledgeable shopping assistant. It efficiently navigates and learns your product catalog, delivering quick and accurate suggestions to help users discover products effortlessly. Businesses can customize the AI chatbot to match their brand's tone and appearance, ensuring a cohesive user experience. Setting up AskTimmy.ai is straightforward, and dedicated customer support, along with prompt engineers, are available to fine-tune results and optimize performance. By reducing customer support costs, AskTimmy.ai enables businesses to enhance their sales strategy with minimal effort.
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Product recommendations
Product discovery
24/7 ai support
Customer queries
Catalog learning
Conversation tracking
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CS ‑ Business Email

CS ‑ Business Email

  • $1.99-$4.18 / Month
  • Free Plan Available
(3.4/5)
5 Reviews
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Reserve email addresses with your domain and contact clients Show more

CS - Business Email is an innovative app designed to elevate business communication by allowing merchants to create unlimited custom email addresses under their own domain. This feature is essential for enhancing a brand's credibility and ensuring professional interactions with customers. By seamlessly integrating with a store's admin panel, the app streamlines email management, helping users stay organized and focused on their business operations. Its compatibility with all modern email clients and mobile apps ensures that users can access their emails conveniently, regardless of the platform they choose. Furthermore, CS - Business Email is equipped with powerful spam filters and additional tools like email forwarders, which simplify email-related tasks and enhance security. This app is ideal for businesses aiming to establish a reliable and professional email communication system without the hassle of technical complications.
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Unlimited custom emails
Admin panel integration
Mobile app compatibility
Robust spam filtering
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AfterShip Order Tracking

AfterShip Order Tracking

  • $11-$239 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • Verified
6.9
1,242 Reviews
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Proactive tracking that delights customers and reduces WISMO Show more

AfterShip Order Tracking is a comprehensive app designed to enhance your customer's post-purchase experience by providing live shipment updates through a branded order tracking page and automated notifications. It features a shipment analytics dashboard, allowing businesses to monitor carrier transit times, on-time delivery rates, and exceptions, ensuring smooth logistics management. The app also integrates an AI-powered delivery estimate widget on product description and checkout pages, boosting buyer confidence by offering precise delivery information. Branded tracking pages with personalized product recommendations not only engage customers but also drive additional sales. Timely email and SMS notifications help reduce customer anxiety and the volume of "Where Is My Order" (WISMO) inquiries. A centralized shipment dashboard keeps businesses informed about shipment statuses and helps quickly identify any issues. The built-in analytics offer valuable insights into shipment performance, supporting continuous improvement in customer service and delivery efficiency.
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Automated notifications
Personalized product recommendations
Shipment analytics dashboard
Branded tracking pages
Ai-powered delivery estimates
Centralized shipment dashboard
Install App

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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