Shopify support apps 2025

Worktual Connector

$49-$200 / Month

Effortlessly sync data into Worktual Show more

Worktual Connector is a powerful tool designed to streamline your e-commerce operations by seamlessly integrating Shopify with Worktual. By automating the synchronization of customer data, it eliminates the need for tedious manual data imports, saving valuable time and reducing errors. The app ensures that customer details from Shopify are automatically updated in Worktual at regular intervals, thanks to its intelligent refresh timer. This feature guarantees that your Worktual database reflects the most current customer information from Shopify, enhancing accuracy and operational efficiency. Ideal for businesses looking to optimize their workflow, Worktual Connector simplifies customer management and improves data coherence between platforms. Whether you're a small startup or a large enterprise, this app provides a hassle-free solution for maintaining up-to-date customer records.

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Auto-refresh

Data sync

Contact integration

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Richpanel: AI Customer Support

$89-$119 / Month

7.7

119 Reviews

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Respond faster & smarter with AI. Upgrade from Gorgias/Zendesk Show more

Richpanel: AI Customer Service is a powerful helpdesk solution designed to streamline customer support processes for businesses, enabling them to efficiently manage high volumes of inquiries with minimal staff. By leveraging AI technology, the platform is trained on historical customer interactions, empowering customer service agents to respond as effectively and quickly as the best-performing team members, improving response time by 2-3x. The app features a comprehensive multi-channel support system, including email, chat, Facebook, Instagram, phone, and more, all within a single inbox for seamless management. Richpanel also offers a self-service portal for instant, 24/7 customer support, a live chat widget, FAQ page, and automation tools, alongside in-depth reporting capabilities to provide actionable insights for continuous improvement. As a popular alternative to platforms like Shopify Inbox, Zendesk, and Gorgias, among others, Richpanel allows easy integration with your existing software stack to maximize efficiency. With its robust set of tools and AI-driven assistance, Richpanel enhances the agility and effectiveness of customer service teams, ensuring high-quality, speedy interactions with customers.

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Integration capabilities

Ai-powered helpdesk

Manage high support volumes

Accurate response assistance

Customer self-service

Handle multiple channels

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Unified Repairs Support

$14.99-$49.99 / Month

7.3

4 Reviews

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All-in-One Repair Management Software Show more

Unified Repairs Support is a comprehensive app designed to streamline the repair management process for businesses. It allows users to create unlimited repair requests, ensuring efficient tracking and management of tasks. With the ability to register customers with each repair request, businesses can maintain detailed customer records. The app offers flexibility in managing request statuses, allowing customization beyond the standard "open," "repaired," and "completed" labels, complemented by assigning vibrant colors for easy status identification. Users can track the history of repairs and create unlimited email templates linked to various statuses, facilitating seamless communication throughout the repair process. Additionally, the app simplifies inventory management by enabling users to generate draft orders based on the products used in repairs. Easy to install, with features like internal chat history, ticket notifications, and customer-side form integration, Unified Repairs Support enhances operational efficiency from request submission to completion.

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Email templates

Draft orders

Unlimited repair requests

Customer registration

Status change

Repair history tracking

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Unicall.ai

$19-$299 / Month

(3/5)

2 Reviews

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"24/7 AI voice support for e-commerce: efficient, reliable customer service." Show more

Unicall.ai revolutionizes e-commerce customer support with its AI-driven service, offering businesses an efficient way to manage customer inquiries. By providing a dedicated phone number and smart voice agents, Unicall.ai ensures that customer calls are answered 24/7, handling common queries like order status, shipping updates, and payment issues. Its advanced AI seamlessly escalates complex cases, delivering a smooth and effective support experience. The platform's integration with e-commerce systems like Shopify allows for real-time updates, enhancing customer satisfaction with prompt information on order and delivery status. Additionally, Unicall.ai assists with returns, refunds, and discount codes, making it an all-in-one support solution. This service not only builds trust but also saves businesses time, offering a human-like, branded voice support that enhances the overall customer experience.

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24/7 support

Order status updates

Ai voice agents

Instant dedicated number

Shipping and delivery tracking

Returns assistance

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ChatMe ‑ WhatsApp Chat Button

9.1

1 Reviews

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WhatsApp chat button for better support & direct touch. Show more

ChatMe ‑ WhatsApp Chat Button is a user-friendly app designed to facilitate seamless communication between businesses and their customers. By integrating a WhatsApp chat button into your store, you enable customers to easily initiate direct conversations with you, addressing their queries promptly with a personal touch. This app eliminates the need for complex coding, offering an effortless one-minute installation with a responsive design that works across both mobile and desktop devices. Businesses can customize the WhatsApp number and prefilled messages to ensure a personalized customer interaction that enhances trust and encourages purchases. ChatMe ensures that customers have their questions answered by real people, not bots, significantly boosting their confidence in proceeding with transactions. With this no-frills solution, your store gains a direct channel for communication that can lead to increased customer satisfaction and improved sales.

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Responsive design

Easy installation

Whatsapp chat button

Custom prefilled messages

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FKC Customer Balance

$5 / Month

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Track customer balances; get instant alerts for unpaid orders. No setup! Show more

Introducing FKC Customer Balance, a seamless app designed to streamline your Shopify experience by displaying each customer's unpaid balance directly within Shopify Admin and POS. With instant alerts triggered when a customer with outstanding payments is selected, you can proactively manage follow-ups before finalizing any sale. The app requires no setup; simply install it to automatically start viewing balances, making it ideal for stores offering credit or partial payment options. View total unpaid order amounts directly in each customer’s profile and receive immediate notifications upon adding such a customer to the POS cart. Effortlessly track and clear outstanding balances with just a few clicks. Compatible with all Shopify POS and Admin devices, FKC Customer Balance offers a hassle-free experience right from installation.

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mojo

8.2

2 Reviews

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Stay in contact with your customers after their purchase Show more

Mojo is an innovative app that revolutionizes post-purchase customer engagement by utilizing WhatsApp as a primary communication channel. Unlike traditional email funnels, which often end up ignored or unread, Mojo ensures high open and interaction rates, providing a more effective way to connect with customers. With Mojo, businesses can easily set up and personalize post-purchase funnels, maximizing customer loyalty and enhancing their overall reputation. The app allows you to engage with customers as if you were their best friend, using familiar and direct communication. Additionally, Mojo offers the ability to quickly launch campaigns tailored to past customer behavior, creating targeted strategies that foster engagement and retention. By enabling advanced customer segmentation, businesses can cluster shoppers based on nuanced data points, ensuring personalized support and timely responses that drive sales and satisfaction.

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Whatsapp communication

Personalized support

High interaction rates

Personalized funnels

Behavior-based campaigns

Customer clustering

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DDSHOP FAQ Page

$2.99-$6.99 / Month

9.1

151 Reviews

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Nice & SEO suitable FAQ page, product FAQ reduce support time Show more

D: FAQ Page ‑ Product FAQs is an app designed by DDSHOPAPPS that enables merchants to provide a comprehensive FAQ section on their store. This app offers customers easy access to common inquiries and answers through a well-organized Knowledge Base and FAQ lists, helping to enhance customer satisfaction and reduce support queries. Store admins can create customizable, SEO-friendly FAQ pages that are both informative and well-structured, improving their online visibility. It includes features like the ability to display FAQs on any page, support for Google FAQ Schema for rich SEO results, and access to over 12 beautifully designed FAQ page templates. The app also supports multi-language FAQs and the creation of multiple main FAQ pages, catering to a global audience. Simple to set up and manage, D: FAQ Page ‑ Product FAQs is a valuable tool trusted by merchants to encourage informed purchasing decisions and boost sales.

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Boost sales

Knowledge base

Multi-language

Seo-friendly faq

Add faqs

Faq schema

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Help Scout

$50-$75 / Month

7.4

19 Reviews

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A better way to talk with your customers Show more

Help Scout is a comprehensive customer support platform designed for growing companies, offering an intuitive interface that makes mastering its features quick and easy. Within hours, users can navigate the platform effortlessly, transforming into power users capable of delivering fast and personalized service. Help Scout centralizes team efforts by consolidating email, live chat, and social interactions into a single inbox. It features self-service options for frequently asked questions, enabling customers to find answers instantly. The platform uses AI to accelerate response times, enhancing both efficiency and customer satisfaction. Additionally, it integrates customer and order information directly into conversations, simplifying processes like order refunds and cancellations. With its robust capabilities, Help Scout helps businesses delight their customers while streamlining support operations.

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Order management

Unified inbox

Self-service faqs

Ai-assisted responses

Customer info integration

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Fab Feedback Button

$9-$199 / Month

8.2

2 Reviews

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Collect customer feedback to improve experience and loyalty Show more

Fab Feedback Button is an intuitive app designed to help businesses capture real-time feedback directly from their customers, enabling them to drive positive change effectively. By integrating this app into your platform, you can instantly start receiving bug reports, suggestions, questions, and compliments, empowering you to take timely action to enhance customer satisfaction, build loyalty, and ramp up sales. The app offers a seamless installation process with customizable options, allowing you to tailor the button's position, size, and color to align with your brand's identity. Choose between emoji or star ratings to gauge customer satisfaction levels accurately, and utilize the built-in Customer Satisfaction chart to track and analyze feedback trends easily. Additionally, the app allows you to gather customer emails to enhance communication and engagement, fostering long-term relationships. By leveraging this feedback, businesses can make informed decisions that propel growth and improve overall store performance.

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Quick setup

Easy installation

Feedback collection

Powerful customization

Emoji satisfaction

Gather emails

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Ringly.io ‑ AI Phone Support

$1099-$349 / Month

9.1

1 Reviews

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AI-powered phone support with multilingual capabilities, real-time analytics, and seamless escalations. Show more

Ringly.io - AI Phone Support introduces Seth, your AI-powered phone representative designed to revolutionize customer service. Seth adeptly manages inbound calls, providing immediate resolutions by answering product questions and retrieving order information from Shopify in natural language. When human intervention is necessary, Seth seamlessly transfers calls or schedules callbacks, ensuring a frictionless customer experience. Every call is transcribed and evaluated, with real-time analytics enabling businesses to quickly identify and rectify revenue leakages—all without the need for additional coding skills or hiring new staff. With the ability to communicate in over 30 languages, Seth efficiently supports a global customer base. This 24/7 phone agent automates support processes while escalating only complex issues to human agents, ensuring your customers receive prompt and accurate assistance. Setup is effortless, with the app going live within minutes of activation.

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Real-time analytics

Order lookup

No-code setup

Multilingual capabilities

24/7 availability

Natural language processing

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Tracktor Order Tracking

$4.99-$49.99 / Month

8.7

139 Reviews

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Track order lookup, add custom order statuses, and more! Show more

Tracktor Order Tracking is a powerful app designed to turn first-time buyers into repeat customers by enhancing their shopping experience and reducing your support overhead. It integrates with over 1,500 major carriers worldwide, providing seamless tracking for your packages. This app offers real-time visibility into the status and location of every item in transit, making it easier to manage your orders globally. Customizable settings allow you to design a branded tracking page that delights your customers while keeping them informed with timely email and SMS notifications. Tracktor reduces the volume of "Where Is My Order" (WISMO) inquiries by empowering customers with self-service tools and clear insights into their deliveries. Experience the ease of managing deliveries with an interactive 3D map offering detailed tracking insights. Boost customer satisfaction and sharpen your brand's support efficiency with Tracktor.

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Branded tracking page

Real-time tracking

Email/sms notifications

Custom statuses

Package lookup

Integrated carriers

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MSG91

7.7

3 Reviews

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Alerts & Abandoned Cart via SMS, Whatsapp, Voice, Email Show more

MSG91 is a versatile communication platform designed to enhance customer engagement through multiple channels, including Email, SMS, Voice, RCS, and WhatsApp. It provides businesses with the tools to send personalized messages for key customer interactions such as abandoned checkout alerts, signup greetings, order updates, cancellations, and refund alerts. Focused on innovation and user-friendly services, MSG91 also offers a dedicated OTP platform for seamless two-factor authentication. With the ability to automate SMS based on country codes and deliver content customized to each recipient, MSG91 facilitates effective communication across 190+ countries. By leveraging these advanced capabilities, businesses can boost their sales and improve customer relationships through targeted and engaging messaging strategies. Happy Messaging!

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Abandoned checkout alerts

Signup greetings

Abandoned cart alerts

Order related alerts

Order cancellation alerts

Refund alerts

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VendAI ChatGPT AI Free Chatbot

9.1

1 Reviews

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AI Chatbot: Boost Sales, Automate Customer Interaction, Install in Seconds. Show more

VendAI Free ChatGPT AI Chatbot is a revolutionary tool designed to transform your customer interaction experience. Acting as a tireless AI employee, VendAI can be installed in seconds with no setup required, ensuring a seamless integration into your workflow. This smart chatbot engages with your customers by answering their questions, recommending products, and ultimately, closing sales effortlessly. With its ability to operate around the clock, VendAI frees you to focus on other store demands while it enhances conversion rates by turning visitors into buyers, even while you sleep. The app's earnings model is straightforward, taking a minimal fee only when a sale is made through its interaction. Unlike other chatbots that require constant oversight, VendAI operates independently, handling sales expertly without any unnecessary fuss. Each AI sales agent is equipped with unique tones, personalities, and skills tailored to your business needs.

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Product recommendations

Instant installation

Sales conversion

Customizable agents

Automate interaction

Offline chat functionality

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RetJet ‑ Returns & Exchanges

$39-$49 / Month

8.2

1 Reviews

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Streamline e-commerce returns with RetJet for seamless, efficient customer experiences. Show more

RetJet ‑ Returns & Exchanges is a powerful app designed to streamline the return process for e-commerce merchants, particularly those using Shopify. This app offers a user-friendly return portal that allows customers to initiate returns effortlessly, enhancing customer satisfaction and facilitating retention. Merchants benefit from automated return workflows that save time and cut costs, while customizable return policies allow stores to tailor the process to their specific needs. RetJet provides valuable analytics and insights to help reduce returns and enhance decision-making. With no coding required, RetJet offers a seamless and efficient returns management solution, empowering stores to build trust, loyalty, and encourage repeat purchases. Additionally, the app includes features like package identification by shipment number for streamlined operations.

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Customizable return policies

Analytics & insights

Intuitive return portal

Automated return workflows

Package identification

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ShopGuide | On‑Page AI Agent

$49.99-$499.99 / Month

9.1

1 Reviews

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AI-powered chat app for Shopify: Engage, support, convert effortlessly. Show more

AI Cashier by Die Ai-Agents is a revolutionary chat application designed to enhance your Shopify store by leveraging cutting-edge AI technology. This app facilitates proactive, contextual conversations with customers, ensuring they receive instant responses and personalized product recommendations. Seamlessly integrating into your store, AI Cashier adapts to your brand's design, offering a consistent and smooth user experience across all devices. With robust analytics, you can track customer interactions and conversions to gain valuable insights into your sales performance. The platform guarantees 24/7 support, providing quick resolutions to customer queries and improving overall satisfaction. Easily train the AI assistant to suit your unique business needs, and watch as your e-commerce platform reaches new heights of success with AI-driven sales support.

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Seamless integration

Product recommendations

Comprehensive analytics

Instant answers

Contextual conversations

24/7 personalized support

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Supchat Whatsapp Button

$2.99 / Month

8.2

1 Reviews

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Whatsapp contact button & multi-channel (telegram, TikTok...) Show more

Supchat Whatsapp Button is a versatile app designed to enhance user engagement on your platform by integrating a beautiful and customizable Whatsapp contact button and chat window. It allows you to efficiently showcase offers and important messages without intruding on the user experience. The app supports multiple agents with unique profiles and contact numbers, ensuring that user inquiries are directed to the appropriate person, and lets you manage their availability seamlessly. In addition to Whatsapp, Supchat extends connectivity to other popular social networks like Telegram and Messenger, broadening your communication channels. Moreover, by integrating with analytics tools, Supchat enables you to track user interactions and measure the effectiveness of your engagement strategies. This offers valuable insights for optimizing your communication efforts and enhancing user satisfaction.

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Multi-channel integration

Customizable chat widget

Whatsapp contact button

Manage multiple agents

Analytics connection

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AnswerAI Chatbot & Live Chat

$19-$499 / Month

9.1

15 Reviews

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Retain more customers by giving personalised order support Show more

Answer Ai Ltd is a powerful app designed to instantly address support and sales questions, helping retailers convert more customers and boost retention rates. By automatically integrating with your store orders, the app's chat assistant efficiently handles customer order inquiries, offering a seamless support experience. Our satisfied customers have consistently reported significant reductions in support workload after implementing our solution. The app facilitates a quick setup, allowing you to configure FAQs and essential content in just 30 minutes, saving valuable time. Whether dealing with straightforward sales queries or complex issues, Answer Ai Ltd effectively manages them to ensure customer satisfaction. We are confident in our service, offering a guarantee: if you don't meet your support reduction targets, we provide app credit as a reassurance of the app's value.

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Easy setup

Instant answers

Automated order inquiries

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SchlauDesk Helpdesk

$15-$59 / Month

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Transform your customer support with AI-driven responses Show more

SchlauDesk Helpdesk is an innovative customer support tool designed specifically for Shopify merchants, aiming to enhance the efficiency and effectiveness of e-commerce businesses. This advanced platform leverages AI to offer intelligent answer-suggestions, streamlining the management of customer inquiries and facilitating swift, personalized responses. By integrating seamlessly with Shopify, SchlauDesk centralizes all communications into a single, unified inbox, simplifying the support process for busy merchants. This efficient approach not only improves customer satisfaction but also boosts operational efficiency, making it indispensable for businesses looking to scale their support operations. With SchlauDesk Helpdesk, merchants can handle customer support tickets more effectively, ensuring that every interaction is resolved promptly and satisfactorily. As e-commerce businesses continue to grow, the smart automation features provided by SchlauDesk become crucial in managing increasing customer demands efficiently.

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Efficient ticket management

Ai-powered responses

Unified inbox

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Wonderment Post-Purchase

$99-$189 / Month

8.2

73 Reviews

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Create wonderful post-purchase experiences. Show more

Wonderment Post-Purchase is an essential tool for businesses aiming to streamline their order fulfillment process by quickly identifying stalled shipments, shipping exceptions, and problematic orders. With its robust analytics, the app reveals patterns in your fulfillment processes and interactions with carriers, enabling you to address issues proactively. By providing proactive notifications, Wonderment Post-Purchase allows businesses to own the entire post-purchase journey and keep customers informed, minimizing the common "Where's my order?" inquiries. This not only enhances customer satisfaction but also helps build trust, driving repeat business. The app eliminates shipping blind spots, ensuring transparent and efficient communication to improve overall customer experience. By optimizing your post-purchase operations, Wonderment Post-Purchase empowers businesses to maintain smooth logistics and deliver on their promises consistently.

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Proactive notifications

Stalled shipments alert

Shipping exceptions notifications

Problem orders detection

Fulfillment patterns analysis

Carrier performance insight

Install App

Shopify support apps

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Showing 200 to 220 of 1216 Apps

Worktual Connector

Richpanel: AI Customer Support

Unified Repairs Support

Unicall.ai

ChatMe ‑ WhatsApp Chat Button

FKC Customer Balance

mojo

DDSHOP FAQ Page

Help Scout

Fab Feedback Button

Ringly.io ‑ AI Phone Support

Tracktor Order Tracking

MSG91

VendAI ChatGPT AI Free Chatbot

RetJet ‑ Returns & Exchanges

ShopGuide | On‑Page AI Agent

Supchat Whatsapp Button

AnswerAI Chatbot & Live Chat

SchlauDesk Helpdesk

Wonderment Post-Purchase

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

2. How can these apps improve my store's customer experience?

3. Are Shopify support apps easy to integrate?

4. Do these apps offer analytics and reporting features?

5. Can I customize the features of these apps to suit my needs?

6. How do these apps help in boosting sales?

7. Are there free Shopify support apps available?

8. How do I choose the right support app for my store?

9. Is customer support available for these apps?