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Showing 200 to 220 of 1829 Apps
DivoChat

DivoChat

  • $10 / Month
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Instant WhatsApp chats with customizable buttons and detailed analytics integration.

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Reveal: Customer Data & NPS

Reveal: Customer Data & NPS

  • $299 / Month
  • Free Plan Available
  • 30 Days Free Trial
8.2
61 Reviews
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Turn one-time buyers into lifetime customers Show more

Reveal: Customer Data & NPS by Omniconvert is a powerful tool designed to fuel growth through customer acquisition, retention, and loyalty. This app is perfect for businesses looking to experiment with and refine their business models or seeking an advanced eCommerce strategy to meet their goals efficiently. It allows you to enhance performance and focus on key metrics, thereby optimizing time management and decision-making. Key features include a Dynamic Audience Builder, which enhances Meta and Google ad campaigns using RFM (Recency, Frequency, Monetary) analysis. It also offers RFM Customer Segmentation to identify and tailor strategies for both top-performing and underperforming clients. Additionally, the Automated NPS tool provides real-time alerts and sophisticated data to improve the customer journey. Buying Habits reports and Advanced Reporting help businesses focus on product SKUs and customer-centric metrics that drive performance and growth.
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Massively Live Chat & Chatbots

Massively Live Chat & Chatbots

  • $39-$69 / Month
  • Free Plan Available
  • 14 Days Free Trial
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Omnichannel Live Chat & AI-Powered Chatbots by Massively Show more

Massively Live Chat & Chatbots is a versatile app designed to enhance business-customer interactions by leveraging the power of Generative AI. It enables businesses to automate customer inquiries and engage with their audience through preferred channels like websites, Instagram, Facebook Messenger, SMS, and Google. By providing 24/7 customer service, it ensures no lead or sale is missed, offering a seamless experience across multiple social and messaging platforms. The app's Generative AI-powered smart answers can handle frequent queries, freeing up human agents to focus on complex issues. With features like automated order status lookup and a customizable Flow Builder, businesses can tailor chatbots to meet their specific needs. This innovative solution not only improves customer service efficiency but also empowers businesses to build deeper connections with their clients.
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Mail Magic: ChatGPT AI Email

Mail Magic: ChatGPT AI Email

  • $7.99-$10.99 / Month
  • 7 Days Free Trial
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Respond to customer email with AI-driven store insights Show more

Mail Magic: ChatGPT AI Email is an innovative app designed to streamline your email management through AI-powered tools, seamlessly integrated within your Shopify Admin. By automatically generating email response drafts, this app saves you valuable time and enhances productivity. Whether you're dealing with customer inquiries about product availability or shipping details, Mail Magic ensures your responses are accurate and timely. Adjust the tone of your emails with a simple click using the AI Assistant widget, offering various styles such as Polite, Professional, or Straightforward to align with your brand's communication style. In addition to tone customization, the app provides grammar, spelling, and language translation support to ensure your messages are polished and professional. Leverage your inbox and store data to create tailored email drafts effortlessly, making customer interactions more efficient and effective. With Mail Magic, managing emails becomes a seamless part of your Shopify experience.
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Asklayer Survey & NPS for pros

Asklayer Survey & NPS for pros

  • $9-$29 / Month
  • Free Plan Available
  • 7 Days Free Trial
8
56 Reviews
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Highly customizable & low-friction surveys get more answers Show more

Asklayer Post Purchase Survey is a powerful tool designed to enhance your business decision-making through actionable customer feedback. This versatile app offers per-question reporting with intuitive in-app charts and allows you to export raw data for comprehensive external analysis. With Asklayer, you can conduct unlimited surveys across unlimited pages, boasting over 15 question types to gather the insights you need. Packed with advanced features like targeting rules, skip logic, and question randomization, the app enables highly customized survey experiences. Additional capabilities include coupon generation, NPS, CSAT, and cross-tabulation, ensuring a comprehensive data collection strategy. Asklayer seamlessly integrates with tools like Shopify and webhooks, streamlining your workflow. It provides robust on-site survey options and automated email follow-ups, boosting engagement and feedback collection post-purchase.
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WBL ‑ Q&A Pro

WBL ‑ Q&A Pro

  • $10 / Month
  • Free Plan Available
  • 7 Days Free Trial
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Enhance customer engagement with interactive Q&A on product pages. Show more

WBL - Q&A Pro is a dynamic app designed to enhance the shopping experience by allowing customers to ask questions directly on product pages. This feature enables merchants to provide quick and precise answers, thereby increasing customer engagement and fostering trust through timely responses to pre-purchase concerns. The app's admin panel allows merchants to efficiently manage and reply to inquiries, display public answers to assist other shoppers, and minimize repetitive questions. It is especially beneficial for stores offering detailed or customizable products, promoting an interactive and informative shopping environment. Additional features include email notifications for new questions and answers and the ability to moderate and approve questions before they are published, ensuring that accurate information is shared. Overall, WBL - Q&A Pro is a vital tool for merchants aiming to enhance customer interaction and streamline communication.
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WhatsyChatt ‑ Live Chat

WhatsyChatt ‑ Live Chat

  • $4.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.7
15 Reviews
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Enhance customer engagement with customizable WhatsApp chat button. Show more

WhatsyChatt is a powerful app designed to enhance customer interaction by adding a customizable WhatsApp chat button to your online store. This tool enables seamless communication, allowing visitors to ask questions, share product links, or receive real-time support directly through WhatsApp. The chat widget is mobile-friendly and fully responsive, ensuring smooth functioning across all devices. Installation is hassle-free, requiring no coding and working with all store themes. Users can personalize the chat button's style, position, and color to match their brand aesthetic. With pre-filled messages, WhatsyChatt makes customer engagement faster and easier, bringing familiar communication just a tap away. Ideal for businesses looking to streamline their customer service and improve satisfaction.
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Trocas, Devoluções e Garantias

Trocas, Devoluções e Garantias

  • Free Plan Available
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Transforme as Trocas e Devoluções em uma experiência WOW! Show more

Trocas, Devoluções e Garantias é um aplicativo inovador que facilita e automatiza o gerenciamento de trocas, devoluções e garantias para equipes de atendimento, garantindo assim uma experiência pós-venda excepcional para os consumidores finais. Com uma interface administrativa intuitiva, o app agiliza processos como reembolsos e geração de novos pedidos, além de oferecer uma variedade de ferramentas úteis. Ele opera de forma contínua, permitindo a automatização total das operações 24 horas por dia. O aplicativo também permite a integração com o sistema de gerenciamento de pedidos FullComm, facilitando operações fiscais de forma automática. Além disso, oferece uma função de retenção que incentiva clientes a optarem por vales-compras em vez de reembolsos, ajudando a fidelizar consumidores. Através de um painel gerencial, os usuários têm acesso em tempo real ao status de postagens, trânsito e outras ações relacionadas aos processos de assistência.
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CrateSpace Returns & Exchanges

CrateSpace Returns & Exchanges

  • $0.1-$499 / Month
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Effortlessly manage returns with a customizable branded portal worldwide.

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Telegram Chat by Elfsight

Telegram Chat by Elfsight

  • $5.99 / Month
  • 7 Days Free Trial
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Streamline Customer Communication with Chat Support Show more

Telegram Chat by Elfsight is an effective tool that enables seamless communication between businesses and their clients. This application allows you to stay connected with your customers 24/7 via the popular Telegram messenger, ensuring you are always accessible for any inquiries or support needs. It integrates easily into your website, with customization options to activate chat features on specific pages or for distinct visitor groups. You can personalize the experience by selecting chat starting triggers, crafting bespoke welcome messages, and choosing icons to suit your brand identity. By facilitating immediate interaction, Telegram Chat can help convert visitors into customers, thus boosting sales. With its adjustable design and versatile functionalities, this app ensures you remain connected with your audience anytime, anywhere.
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Account Blocks, Ui Extensions

Account Blocks, Ui Extensions

  • Free Plan Available
8.2
6 Reviews
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"Customize account/orders easily; add support, communication, and personalization features." Show more

Account Blocks is a dynamic app designed to enhance your online store's account and order pages, offering a seamless editing experience without the need for coding skills. With features like Order Report, Order Note, and Order Special Request, customers can easily communicate their concerns, add notes, or make special requests directly on their orders, fostering better interaction and satisfaction. The app also integrates Support Sections, providing instant access to support via call, chat, or email right from the profile or order pages. This ensures that your customers receive timely assistance, enhancing their overall shopping experience. Upcoming features will include checkout blocks, further extending the app's versatility and functionality. With Account Blocks, you can provide a personalized and user-friendly interface, ultimately leading to improved customer relationships and retention.
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Takkie AI

Takkie AI

  • $49-$499 / Month
  • Free Plan Available
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Effortlessly create AI support agents for Shopify, no technical skills needed.

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AI Stylist & Merchandiser

AI Stylist & Merchandiser

  • $199-$999 / Month
  • 30 Days Free Trial
8.2
2 Reviews
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The human-like AI assistant that increases sales Show more

Runa AI Assistant is a powerful tool designed to revolutionize the online shopping experience by seamlessly guiding customers from browsing to purchasing. Leveraging the capabilities of Generative AI powered by Chat GPT, this assistant provides expert product recommendations and prompt responses to customer inquiries. Its ability to understand and adapt to user behavior enhances conversion rates while ensuring communication stays on-brand. Deployment is swift, taking only 10-15 minutes, making it an efficient solution for businesses looking to expand their sales channels. Runa AI not only upsells and cross-sells effectively but also aims to boost customer satisfaction by providing a personalized shopping experience. Moreover, it continuously scans and updates your catalog and website content to maintain relevance and accuracy in real-time.
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Dori: AI Search & AI Chatbot

Dori: AI Search & AI Chatbot

  • $6-$170 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
3 Reviews
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AI shopping assistant offering personalized product recommendations via natural conversation.

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Order Returns | easyReturns

Order Returns | easyReturns

  • $19-$79 / Month
  • 15 Days Free Trial
7.7
68 Reviews
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Simplifies your Order Returns, for you and your Customers! Show more

Order Returns | easyReturns is a powerful app designed to enhance Shopify's native return capabilities, making the return process seamless for your business. The app features a customizable returns portal, accessible through your shop domain, allowing you to maintain a consistent brand identity while providing detailed return information to customers. With automation options, the app simplifies return requests by generating return labels and slips, particularly beneficial for merchants in Germany, Austria, and Switzerland. It supports various workflows such as exchanges, vouchers, or refunds, giving you flexibility in handling returns. You can also produce return labels from top carriers like DHL, GLS, and DPD, tailored to specific rules like the value of goods. Furthermore, the app allows you to store personalized return reasons and refund methods, ensuring a customer-friendly experience.
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Win‑Win Returns

Win‑Win Returns

  • $8.99-$69.99 / Month
  • 30 Days Free Trial
8.2
3 Reviews
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Stop returns and retain revenue with Cashback Offers. Show more

Win-Win Returns is an innovative app designed to transform the typically negative experience of product returns into a positive interaction for both businesses and customers. By offering a special Cashback Offer when a return is requested, this app helps businesses retain revenue and reduce the volume of returns, all while keeping the customer relationship alive. The easy setup ensures that businesses can quickly start seeing immediate value with minimal hassle. Win-Win Returns goes beyond solving the issue of returns by enhancing customer happiness and loyalty through unique cashback incentives. Additionally, the app streamlines the returns process with features like automated request approvals and customizable rules, saving time and reducing the costs associated with returned inventory. Transform the way you handle returns today and create a truly win-win scenario for your brand and customers.
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GZ Order Tracking Page

GZ Order Tracking Page

  • $4.99-$49.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
6 Reviews
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Order Lookup, ETA & Custom Status Page on your Store Domain. Show more

GZ Order Tracking Page is a must-have app for online retailers who want to enhance customer satisfaction by providing real-time updates on order status. This intuitive platform enables customers to track their orders from placement until delivery, offering clear insights into estimated shipping and arrival dates. By simply entering an order number and email address, customers can access the latest updates on their purchases, significantly reducing the common support inquiry, "Where's my order?" Retailers can set up processing times and estimated arrival dates tailored to each shipping profile and even customize order statuses to reflect their unique order fulfillment process. The app also offers the ability to display shipping messages and ETA information directly below the "Add to Cart" button, providing customers with the information they crave even before they complete their purchase. Most importantly, GZ Order Tracking Page ensures that customer data remains secure, avoiding the risks associated with sharing sensitive information with third-party applications. With this app, retailers not only streamline their operational efficiency but also enhance buyer confidence and satisfaction.
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ShopSage ‑ AI Chat & Assist

ShopSage ‑ AI Chat & Assist

  • $5-$100 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
3 Reviews
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Intelligent AI chat agent works 24/7 to capture more sales Show more

ShopSage - AI Chat & Assist is a sophisticated AI-powered chatbot designed to enhance e-commerce interaction by automatically handling customer queries and showcasing products with a sleek hover modal. It effortlessly searches for orders and bridges language gaps, ensuring smooth communication across diverse customer bases. The app is customizable, allowing merchants to tweak its appearance, position the chat icon, and integrate it with existing shop features seamlessly. ShopSage is also highly informed, instantly updating itself with every product change, which allows it to provide accurate information consistently. For added convenience, the app includes notifications for human escalations, enabling timely responses from merchants. A free dashboard is available for managing messages, with premium options to directly engage with customers and keep track of all messages. Teaching the AI about ongoing promotions and store policies further personalizes customer interactions, making ShopSage a versatile addition to any online storefront.
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ShopJets Customer Support App

ShopJets Customer Support App

  • $19 / Month
  • 90 Days Free Trial
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A simple and effective customer support helpdesk software Show more

The SJ Customer Support App is a transformative solution for e-commerce merchants, streamlining all customer communications into a single, easily managed inbox. Its seamless integration with Shopify simplifies operations and enhances the user experience by reducing the clutter of fragmented tools. The app's powerful automation features help overcome repetitive tasks, boosting efficiency and productivity while minimizing the risk of missed messages. With pre-written canned responses, agents can ensure quick and consistent interactions, enhancing overall customer satisfaction. Team collaboration tools further enable internal communication and task management, fostering a cohesive support environment. For any growing e-commerce business, SJ Customer Support App is an indispensable tool for delivering high-quality, consistent customer service effortlessly.
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StoreClerk: AI Sales & Support

StoreClerk: AI Sales & Support

  • $29.99-$99.99 / Month
  • 7 Days Free Trial
8.2
1 Reviews
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Drive sales and product discovery with our hassle-free bot Show more

StoreClerk: AI Sales & Support is a cutting-edge app that transforms customer service through AI-driven personalization and efficiency. It intelligently recommends products, facilitates upselling, and provides comprehensive support by accurately interpreting customer intents. Seamlessly integrating into any store with a customizable appearance, StoreClerk ensures a consistent and professional shopping experience. Merchants benefit from its round-the-clock availability and cost-effectiveness, while it handles everything from product discovery to support inquiries, allowing businesses to focus on core activities. The app also excels in surfacing desired products and matching benefits to customer needs, thereby driving conversions. Through its intuitive setup and ability to answer questions about shipping and returns, StoreClerk effectively enhances customer engagement and satisfaction. Its effortless integration and functional versatility make it a valuable tool for modern retailers looking to improve sales and service processes.
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Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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