SmartChat: Multi‑Channel Sync

Name: SmartChat: Multi‑Channel Sync Introduction Video
Uploaded: 2024-07-26T07:18:05Z
Duration: 1 min 33 s
Description: Boost Customer Engagement with Instant Multi-Channel Chat

Boost Customer Engagement with Instant Multi-Channel Chat

Quick setup

Multi-channel chat

Customizable chat button

Theme matching

Popup and welcome messages

Supports whatsapp

Supports instagram

Supports messenger

Prompt responses

About SmartChat: Multi‑Channel Sync

Launched Jul 24, 2024

Built by Webiators Technology Private Limited

Email :

[email protected]

Address

303 Akash Apartment 1419/2 Rajmahal Colony, Indore, MP, 452001, IN

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Introduction Video

Description

Engage with your audience by enabling Smart Chat that integrates Instagram, WhatsApp, and Messenger!

Searching for something that can communicate with your users? If so, then Webiators SmartChat is for you. Easily communicate with your audience by integrating Multi-Channel Chat, supporting WhatsApp, Instagram, and Messenger. Our Smart Chat has a personalized feature, allowing you to customize the chat icon, position, color, and text as per your needs. So, what are you waiting for? Install Smart Chat today and get ready to enhance your store engagement with prompt responses.

Multi-channel support
Enhance engagement with default pop-up messages
Customize chat icon, color, theme, and more
Send personalized greetings with prompt messages
WhatsApp, Instagram, Messenger, and more with easy setup.

Pros

Enhances engagement and support with multi-channel chat integration
Supports popular platforms such as WhatsApp, Instagram, and Messenger
Customizable chat button (color, animation, and position) to match site theme
Set default popup and welcome messages for immediate customer engagement
Helps improve the brand's reputation with prompt responses
User-friendly setup for quick and immediate use

Cons

May require consistent monitoring to maintain rapid response times
Customization options might be too overwhelming for some users
Integration with too many platforms might complicate the initial setup
Potential dependency on third-party platforms (WhatsApp, Instagram, Messenger) for consistent performance

Top Helpful Reviews

SH-MART

Aug 15, 2024 on Shopify

SmartChat Multi-Channel Sync is a lifesaver for businesses with diverse communication channels. It consolidates all our chats into one interface, making it easier to keep track of everything. Highly recommend this app for any multi-channel operation

CosmeX

Aug 14, 2024 on Shopify

Multi-Channel Sync is a game-changer for managing customer interactions. The ability to sync conversations across multiple channels—like Facebook, WhatsApp, Instagram and more —has streamlined our customer service. Yogesh from the support team has been exceptional, always quick to respond and incredibly helpful. Highly recommend for anyone needing a unified communication solution!