Shopify Chat customization apps 2025

Meetanshi Facebook Chat

Make it easy for the customers to contact you via FB chat. Show more

Meetanshi Facebook Chat is a powerful tool designed to seamlessly integrate Facebook Messenger with your Shopify store, enhancing customer support experiences. By enabling direct communication, the app allows customers to chat with merchants in real-time, addressing inquiries without leaving the store. Users have the option of using their Facebook account or continuing as a guest for convenience. The app is built for easy integration, requiring no coding skills to set up. It offers customization features, allowing you to adjust the chat popup's appearance to align with your store's theme and personalize chat greetings for a tailored customer interaction. This ensures a cohesive look and feel while prioritizing swift and efficient customer service.

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Quick integration

Customize popup

Guest support access

Install App

Spark Tools for Inbox

$5 / Month

8.2

2 Reviews

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Enhance Shopify Inbox chat with customizable features and engagement tools. Show more

Spark Tools for Inbox is a versatile app designed to enhance your Shopify Inbox chat experience with customizable features and settings. By allowing you to modify the chat button’s appearance, you can create a seamless integration that aligns with your site's branding through options for a custom SVG icon, label, and font. The app enables you to tailor button sizing and positioning, ensuring optimal display on both large and mobile screens. You can set proactive chat messages to engage idle visitors and drive interaction. Additionally, it offers the flexibility to define operational hours, showcasing an offline chat button or hiding it entirely when your team is unavailable. With region-specific visibility settings, you can manage where the chat is displayed to cater to a global audience. Note that Spark Tools for Inbox requires the Shopify Inbox chat app to be installed for full functionality.

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Region-specific display

Proactive messages

Custom svg icon

Set offline hours

Adjust button size

Install App

SmartChat: Multi‑Channel Sync

$5.99 / Month

1 Reviews

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Boost Customer Engagement with Instant Multi-Channel Chat Show more

SmartChat: Multi-Channel Sync revolutionizes customer interaction on your Shopify store by integrating multiple communication channels into one seamless platform. Designed for today's dynamic e-commerce environment, it ensures that you stay connected with your customers across popular platforms like WhatsApp, Instagram, and Messenger. Customize the appearance of your chat button with various colors, animations such as Rotate or Bounce, and strategically position it for maximum engagement. Enhance your customer service with default popup and personalized welcome messages to greet visitors promptly. This tool not only helps in improving your brand's reputation through timely responses but also allows you to match your chat setup to your site's theme with single or gradient colors. Experience a quick setup process to start reaping the benefits of enhanced customer support and engagement instantly.

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Quick setup

Multi-channel chat

Customizable chat button

Theme matching

Popup and welcome messages

Supports whatsapp

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Chatway Live Chat & WhatsApp

$15 / Month

9

224 Reviews

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Live chat app. Live chat helpdesk inbox for customer support Show more

Chatway - Live Chat Support is a dynamic tool designed to enhance customer service through a real-time live chat widget. This app provides a seamless way for businesses to deliver immediate assistance, engage with visitors, and offer personalized recommendations based on past interactions or website visits. With an easy-to-use live chat inbox, businesses can assign helpdesk agents to manage customer queries efficiently, ensuring an exceptional support experience. Chatway's versatility extends to mobile support, as it is available on both Android and iOS platforms, enabling on-the-go service management. The app allows for easy file sharing and customizable chat widgets, ensuring that the chat interface aligns with a business's branding. Additionally, Chatway offers features like monitoring conversation history, allowing support teams to respond more effectively with a comprehensive understanding of past communications.

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File sharing

Mobile compatibility

Customizable widget

Real-time chat

Chat history

Visitor recommendations

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Epic‑X Chat

$29-$499 / Month

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"Boost conversions with real-time chat, AI support, and customization." Show more

Epic‑X Chat is a powerful tool designed to enhance customer engagement through direct 1-to-1 conversations using real-time chat. Equipped with an AI bot, the app swiftly answers frequently asked questions, significantly reducing support requests and improving response times. For more complex issues, it features an integrated ticket system that ensures organized support management. Personalize the chat widget to align with your brand's aesthetics by adjusting its colors, position, and design. Additionally, you have the flexibility to control when and where the chat widget appears, such as during page visits, after certain delays, or upon detecting exit intent. With its easy no-code installation, Epic‑X Chat is not only simple to set up but also effective in boosting conversions by providing timely assistance to shoppers precisely when they need it most.

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No-code installation

Customizable widget

Real-time chat

Ai instant replies

Integrated ticketing

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Moose ‑ WhatsApp Chat Button

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"Effortlessly add a customizable WhatsApp chat button to your store." Show more

Moose - WhatsApp Chat Button is a seamless solution designed to enhance customer engagement by integrating instant chat functionality into your online store. With just two easy clicks, you can effortlessly add a WhatsApp button, allowing you to communicate directly with customers via WhatsApp Web or desktop. The app offers extensive customization options, giving you the freedom to tailor the WhatsApp icon's color, font, size, and visibility to ensure it aligns perfectly with your brand's style. Whether accessed on mobile or desktop, the button's responsiveness ensures a smooth user experience. Enhance your communication strategy with features like prefilled messages for quick interaction and custom CSS to further personalize the button's appearance. Furthermore, Moose tracks your WhatsApp button's performance by providing insights through Google Analytics and Metal Pixels, helping you understand customer interactions better. Stay connected with your audience anytime, on any device, and never miss a customer inquiry again with Moose - WhatsApp Chat Button.

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Analytics tracking

Responsive design

Custom css

Easy customizations

Prefilled message

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Talkvisor AI Chatbot Live Chat

$59-$299 / Month

8.2

4 Reviews

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Talkvisor: Human-like AI Chat Bot! Live chat,FB chat,email,.. Show more

Live Chat & AI Chatbot (Easy) is a comprehensive customer service app designed to make superior customer interactions your competitive edge. With Talkvisor, businesses can seamlessly manage the entire customer journey, from initial site visits to post-sale follow-ups, all in one streamlined view. This app provides the tools to boost sales by delivering unique, personalized service with the assistance of an advanced AI chatbot. Say goodbye to the tedious process of creating labels and macros as Talkvisor allows you to engage with your customers effortlessly. Integrate your live chat, email, and Facebook Messenger for a cohesive communication strategy, and utilize the app’s real-time, prebuilt dashboard for valuable store insights. With built-in workflows for feedback requests and post-sales engagement, Talkvisor ensures your business is always ahead with best practices.

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Order tracking

Live chat

Email integration

Customer insights

Ai chatbot

Facebook messenger

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Chat Recap AI

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Chat Recap AI - Your AI Chat Analysis for Relationship Show more

Chat Recap AI is a cutting-edge tool designed to enhance your understanding of digital conversations. By utilizing advanced AI technologies, this app meticulously analyzes message patterns, response times, and emotional nuances to provide users with a comprehensive overview of their communication styles. Whether you're navigating personal relationships or professional interactions, Chat Recap AI offers valuable insights that can help you improve connections and foster more meaningful dialogues. The platform is intuitive, allowing users to easily track and interpret their conversational habits over time. With Chat Recap AI, you'll gain a deeper awareness of relationship dynamics, empowering you to identify and address potential issues proactively. Embrace the power of AI to transform the way you engage with others, building stronger, more empathetic connections in the digital age.

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Ai conversation analysis

Message pattern insights

Response time evaluation

Emotional content analysis

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Chat Recap

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Uncover chat insights, transform relationships – Chat Recap AI across all platforms. Show more

Chat Recap is a cutting-edge app designed to unlock the hidden insights within your digital conversations. By analyzing your chat history from popular messaging platforms like WhatsApp, Instagram, Snapchat, Discord, and Telegram, Chat Recap provides a comprehensive overview of your communication styles and relationship dynamics. Discover the emotions that permeate your messages and assess the balance of your interactions. The app evaluates your response times and sentiment patterns, offering deep insights into how your messaging habits impact your connections. With its beautiful visualizations and actionable insights, Chat Recap empowers you to enhance your personal and professional relationships by becoming more mindful of your digital communications.

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Multi-platform support

Visual insights

Chat analysis

Sentiment patterns

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Chaty Chat Buttons & WhatsApp

$15-$79 / Month

9.2

200 Reviews

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Add WhatsApp Chat, Facebook Messenger, Line & 20+ Chat Buttons Show more

Chaty is a versatile chat button solution that enables seamless communication with customers through their preferred messaging apps. By integrating popular platforms like WhatsApp, Facebook Messenger, SMS, email, and many others, Chaty ensures that businesses can maintain a strong connection with their clientele. The app offers enhanced accessibility features such as a contact form, phone button, Call Now button, and click-to-call widget. Customization options abound, allowing businesses to personalize font styles, colors, button positions, and preset welcome messages. With Chaty, you can increase sales conversions, generate leads, and enhance client support from a single, convenient interface. Additionally, the app provides valuable insights by tracking and analyzing customer interactions through Google Analytics. Designed for both mobile and desktop, Chaty is the complete solution for optimizing customer engagement across multiple channels.

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Mobile & desktop compatibility

Analytics integration

Preset welcome messages

Multi-platform chat integration

Customizable chat widgets

Multiple communication options

Install App

REVE Chat: Live Chat & Chatbot

$50-$443 / Month

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Live Chat Platform with AI Chatbots, Cobrowsing & Video Chat Show more

REVE Chat - Live Chat & Chatbot is a powerful tool designed to enhance your Shopify store's customer engagement and support. This app enables you to interact with your customers instantly through live chat, helping to boost sales and improve online conversions. By centralizing your customer support across all channels onto one platform, REVE Chat makes it easier to manage inquiries and issues, effectively cutting your customer support workload in half. Additionally, the app's chatbot automation helps increase conversion rates and minimize cart abandonment, thereby driving more successful transactions. With features like tracking customer cart items, viewing order details and status, and sharing or recommending Shopify products, REVE Chat provides a comprehensive solution to enhance customer experience and streamline your e-commerce operations.

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Product recommendations

Ai chatbots

Automated chatbots

Cart tracking

Omni-channel support

Video chat

Install App

Inkybay ‑ Product Personalizer

$19.99-$249.99 / Month

9.1

162 Reviews

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Product customization & configurator with live preview options Show more

Inkybay - Product Personalizer is a cutting-edge app that enhances customer experience by enabling them to create and visualize personalized products before purchase. This app features a comprehensive product configurator and customizer that allows for limitless product variations, perfect for businesses looking to offer customizable goods. With advanced functionalities like tiered pricing and dynamic price generation, Inkybay accommodates custom designs based on color, size, and selected options. It supports multiple printing methods including DTF, Screen Print, DTG, Sublimation, and Embroidery, making it versatile for various product types such as signs and stickers. The app also efficiently manages inventory despite the extensive range of product variations. Users benefit from receiving print-ready files in multiple formats (PDF, SVG, JPG, PNG), ensuring seamless production and fulfillment.

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Tiered pricing

Live product customization

Visual product personalizer

Product configurator

Advanced product options

Print-ready file generation

Install App

Payment Customization: PayMix

$4.99 / Month

(2/5)

5 Reviews

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Payment method customization by product, cart and customer. Show more

PayMix is a powerful app designed to enhance your checkout process by allowing complete customization of payment methods. With the ability to hide, show, reorder, or rename payment options, you can tailor the checkout experience to meet your specific business needs. The app supports the creation of complex rules using over 20 attributes, such as tags, cart total, products in cart, and customer location details like zipcode and country. This level of customization helps reduce the likelihood of unexpected chargebacks and ensures a seamless, user-friendly experience for customers. By utilizing native Shopify functions, PayMix promises a faster and more efficient checkout process. Its intuitive interface empowers businesses to deliver a more personalized payment experience, ultimately enhancing customer satisfaction and boosting conversion rates.

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Hide payment methods

Rename payment methods

Sort payment methods

Show payment methods

Create custom rules

Change default payment

Install App

POD Personalizer

$9.99-$19.99 / Month

(2.7/5)

3 Reviews

Claim Offer

Provide Live Product Customization with Endless Options. Show more

POD Personalizer is a versatile app designed to enhance your online store by allowing you to create and manage customized fields for your products effortlessly. With its intuitive interface, you can easily build custom text options, dropdown selections, image uploads, and more, tailoring your product offerings to meet your customers’ unique preferences. This app seamlessly integrates with your store, enabling you to publish personalized options directly to individual products or categorize them by tags. Whether you want to offer personalized text on a t-shirt or allow customers to upload images for custom mugs, POD Personalizer provides the tools necessary to enrich your product pages. Its robust linking features make it simple to configure custom fields with specific products or entire categories. Elevate your store's personalization capabilities with POD Personalizer, and offer a unique shopping experience that resonates with your audience.

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Image upload

Live customization

Custom text

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Optionize Product Options

$9.99 / Month

9

55 Reviews

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Unlimited Product Options, Effortless Customization Show more

Optionize Product Options is a versatile app designed to enhance your e-commerce platform by allowing you to create unlimited custom product options and variants. This app enables you to tailor product offerings specifically to your business needs, providing a seamless and user-friendly experience for both you and your customers. With over 16 option types, including text boxes, color and image swatches, and file uploads, the app offers extensive flexibility and customization. Its conditional logic feature allows you to dynamically show or hide options based on customer selections, creating a more personalized shopping experience. You can also customize the design to align with your brand's aesthetics, ensuring a cohesive look across your store. Additional features like a live preview, add-on pricing, product linking, and multi-currency support further enhance its functionality, making it an indispensable tool for creating the ultimate buying experience.

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Customizable design

Conditional logic

Live preview

Product linking

Unlimited options

16+ option types

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Checkout Blocks ‑ Pasilobus

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Intuitive and Simple Design Blocks for Checkout Customization Show more

Pasilobus Checkout Blocks is an innovative app designed to enhance your store's checkout experience, making it as seamless and adaptable as your theme editor. With this app, you can easily add, manage, and customize elements on your checkout pages without any complicated settings or interface hurdles. It allows you to add text boxes for additional information, ensuring your customers have all the necessary details at their fingertips. Highlight crucial information or warnings with customizable banners to guide your customers smoothly through the checkout process. This app also enables you to localize your checkout by customizing the payment icons displayed, providing a tailored experience for a diverse customer base. Overall, Pasilobus Checkout Blocks empowers you to create a personalized and efficient checkout experience that aligns perfectly with your brand identity.

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Customizable banners

Intuitive design blocks

Custom elements management

Flexible checkout editor

Text box addition

Payment icon localization

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Swift Options

4 Reviews

Claim Offer

Limitless product customization with dynamic, customer-focused Show more

Swift Options is a cutting-edge app designed to revolutionize product customization for online merchants. By seamlessly integrating with platforms like Shopify, it offers merchants the ability to enhance customer engagement and drive sales through personalized shopping experiences. The app allows diverse input types, including text, image swatches, dropdowns, and file uploads, thus providing customers with unparalleled customization options. Swift Options features dynamic conditional logic that adapts options based on user interactions, ensuring a tailored shopping experience every time. Merchants can efficiently bulk apply custom options to thousands of products simultaneously, saving time and effort. Additionally, the app boosts revenue potential through upsell price add-ons and offers a rich selection experience with features like photo and color swatches. With Swift Options, transform your store's product offerings and keep customers coming back for more.

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Integrated with shopify

Bulk apply options

Boundless customization

Diverse input types

Dynamic conditional logic

Enhanced selection experience

Install App

Mirrorsize‑3D Configurator

$199-$499 / Month

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Real-time garment customization for an immersive experience Show more

Mirrorsize‑3D Configurator is a groundbreaking app that transforms the way users design and customize apparel online. It offers an interactive platform where customers can personalize garments, seeing their designs come to life through real-time 3D visualization. This not only ensures that every detail aligns with their specifications but also enhances user satisfaction through an intuitive and engaging customization process. The app’s user-friendly interface supports endless customization possibilities, empowering users to explore their creativity effortlessly. By offering a precise preview of the final product, it significantly reduces production costs and minimizes returns and errors. Mirrorsize‑3D Configurator is perfect for fashion enthusiasts and retailers seeking a streamlined, cost-effective, and error-free customization experience.

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User-friendly interface

Interactive 3d visualization

Endless customization

Real-time visualization

Accurate specifications

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ShapeDiver Official

$199 / Month

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Add real-time 3D product customization to Shopify with CAD flexibility. Show more

ShapeDiver Official is a powerful tool that integrates advanced 3D configurators directly into your Shopify store, allowing customers to customize products in real-time. Leveraging CAD-powered design flexibility, the app seamlessly adds a "Customize" button to product pages, launching an intuitive 3D configurator in a modal overlay. This interactive feature supports a personalized shopping experience, enabling customers to add customized products to their cart directly from the configurator. ShapeDiver Official ensures seamless integration and setup with the help of a separate subscription, and users have the option to create 3D configurators in-house or through the support of ShapeDiver's expert team. The app's responsive, mobile-friendly design ensures an optimal user experience across all devices. Additionally, it offers the capability to produce unique manufacturing data for each order, enhancing operational efficiency and precision.

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Seamless store integration

Product personalization

Real-time customization

Mobile-friendly interface

Interactive 3d configurators

Cad design flexibility

Install App

Logicly: Add logics to product options

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"Enhance product customization with interactive options and dynamic conditions." Show more

Logicly is a cutting-edge app designed to revolutionize the way businesses offer product customizations, transforming ordinary shopping experiences into personalized journeys. By enabling dynamic conditions, Logicly lets you create interactive product options that respond to customer choices, ensuring a logical and streamlined selection process. The app’s validation rules help prevent customer errors by enforcing limits and other criteria to guide appropriate option selections. With custom fields, businesses can gather specific customer information, allowing for tailored products and services while easily incorporating price modifiers. Additionally, Logicly aids customers with real-time guidance through JS and inline alerts, offering immediate, context-sensitive assistance. Whether you're managing a personalized gift shop or a build-your-own subscription box service, Logicly empowers your store to offer bespoke and engaging shopping experiences for every customer.

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Custom fields

Dynamic conditions

Validation rules

Alert options

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Shopify Chat customization apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 3 Apps

Meetanshi Facebook Chat

Spark Tools for Inbox

SmartChat: Multi‑Channel Sync

Chatway Live Chat & WhatsApp

Epic‑X Chat

Moose ‑ WhatsApp Chat Button

Talkvisor AI Chatbot Live Chat

Chat Recap AI

Chat Recap

Chaty Chat Buttons & WhatsApp

REVE Chat: Live Chat & Chatbot

Inkybay ‑ Product Personalizer

Payment Customization: PayMix

POD Personalizer

Optionize Product Options

Checkout Blocks ‑ Pasilobus

Swift Options

Mirrorsize‑3D Configurator

ShapeDiver Official

Logicly: Add logics to product options