Shopify Chat customization apps 2025

Meetanshi Facebook Chat

Make it easy for the customers to contact you via FB chat. Show more

Meetanshi Facebook Chat is a powerful tool designed to seamlessly integrate Facebook Messenger with your Shopify store, enhancing customer support experiences. By enabling direct communication, the app allows customers to chat with merchants in real-time, addressing inquiries without leaving the store. Users have the option of using their Facebook account or continuing as a guest for convenience. The app is built for easy integration, requiring no coding skills to set up. It offers customization features, allowing you to adjust the chat popup's appearance to align with your store's theme and personalize chat greetings for a tailored customer interaction. This ensures a cohesive look and feel while prioritizing swift and efficient customer service.

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Quick integration

Customize popup

Guest support access

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SmartChat: Multi‑Channel Sync

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Boost Customer Engagement with Instant Multi-Channel Chat Show more

SmartChat: Multi-Channel Sync revolutionizes customer interaction on your Shopify store by integrating multiple communication channels into one seamless platform. Designed for today's dynamic e-commerce environment, it ensures that you stay connected with your customers across popular platforms like WhatsApp, Instagram, and Messenger. Customize the appearance of your chat button with various colors, animations such as Rotate or Bounce, and strategically position it for maximum engagement. Enhance your customer service with default popup and personalized welcome messages to greet visitors promptly. This tool not only helps in improving your brand's reputation through timely responses but also allows you to match your chat setup to your site's theme with single or gradient colors. Experience a quick setup process to start reaping the benefits of enhanced customer support and engagement instantly.

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Quick setup

Multi-channel chat

Customizable chat button

Theme matching

Popup and welcome messages

Supports whatsapp

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Chatway ‑ Live Chat Support

8.6

192 Reviews

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Live chat app. Live chat helpdesk inbox for customer support Show more

Chatway - Live Chat Support is a dynamic tool designed to enhance customer service through a real-time live chat widget. This app provides a seamless way for businesses to deliver immediate assistance, engage with visitors, and offer personalized recommendations based on past interactions or website visits. With an easy-to-use live chat inbox, businesses can assign helpdesk agents to manage customer queries efficiently, ensuring an exceptional support experience. Chatway's versatility extends to mobile support, as it is available on both Android and iOS platforms, enabling on-the-go service management. The app allows for easy file sharing and customizable chat widgets, ensuring that the chat interface aligns with a business's branding. Additionally, Chatway offers features like monitoring conversation history, allowing support teams to respond more effectively with a comprehensive understanding of past communications.

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File sharing

Mobile compatibility

Customizable widget

Real-time chat

Chat history

Visitor recommendations

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Pushdaddy WhatsApp, Live Chat

8.5

4,192 Reviews

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Switch between WhatsApp Chat, Live Chat or Facebook messenger Show more

Pushdaddy WhatsApp, Live Chat is a versatile communication tool designed to streamline customer interactions by seamlessly switching between WhatsApp chat and live chat. This app provides robust automation features, including chat automation and marketing automation for tasks such as abandoned cart recovery and order confirmations. It integrates easily with popular social messaging platforms like Facebook Messenger and Instagram, enhancing customer outreach. The app also supports push notifications for marketing activities, enabling businesses to boost sales through timely alerts. With capabilities for multiple operators, it ensures efficient customer service and instant order status updates. Additional features include automated review collection, sending tracking updates, and a FAQ section designed to provide immediate answers to common inquiries, all of which can be executed with a straightforward, one-minute installation process.

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Push notifications

Marketing automation

Multi-platform integration

Review collection

Chatbot automation

Real-time chat

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Chaty: WhatsApp & Chat buttons

$15-$79 / Month

8.1

257 Reviews

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Add WhatsApp Chat, Facebook Messenger, Line & 20+ Chat Buttons Show more

Chaty is a versatile chat button solution that enables seamless communication with customers through their preferred messaging apps. By integrating popular platforms like WhatsApp, Facebook Messenger, SMS, email, and many others, Chaty ensures that businesses can maintain a strong connection with their clientele. The app offers enhanced accessibility features such as a contact form, phone button, Call Now button, and click-to-call widget. Customization options abound, allowing businesses to personalize font styles, colors, button positions, and preset welcome messages. With Chaty, you can increase sales conversions, generate leads, and enhance client support from a single, convenient interface. Additionally, the app provides valuable insights by tracking and analyzing customer interactions through Google Analytics. Designed for both mobile and desktop, Chaty is the complete solution for optimizing customer engagement across multiple channels.

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Mobile & desktop compatibility

Analytics integration

Preset welcome messages

Multi-platform chat integration

Customizable chat widgets

Multiple communication options

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Musbu ‑ WhatsApp Chat Button

8.9

501 Reviews

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Enhance Support With WhatsApp Chat Button & Live Chat! Show more

Musbu - WhatsApp Chat Button is a powerful tool designed to enhance customer interactions by providing a seamless communication channel directly through WhatsApp. This app allows businesses to create and send custom prefilled messages, streamlining customer outreach and increasing engagement. By integrating a responsive WhatsApp icon, button, and chat widget, Musbu ensures customers have an easy, direct line to your business, which can boost satisfaction, loyalty, and ultimately sales. The chat button is fully customizable to align with the look and feel of your store, offering a personalized user experience. Installation and configuration are simple and do not require any coding expertise, making it accessible for any business. Its responsive design ensures functionality across all devices, maintaining a consistent communication experience for users.

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Customizable chat button

Responsive chat widget

Prefilled messages

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Omega Messenger, WhatsApp Chat

7.8

483 Reviews

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Live chat with shoppers on Facebook Messenger, Instagram &more Show more

Omega Messenger, WhatsApp Chat is a versatile communication tool designed to streamline customer interactions on Shopify stores. With seamless one-click integration, it supports persistent conversations across over 20 platforms, including Facebook Messenger, WhatsApp, SMS, email, and more, making it a comprehensive solution for engaging with customers. The app not only assists in increasing sales conversions and generating leads but also enhances customer support with a convenient live chat button. Users can customize the chat widget to align with their brand's style and target specific devices or pages, adding a personal touch to interactions. The app also offers insightful analytics on the effectiveness of each chat channel, helping businesses optimize their communication strategies. With features like preset welcome messages, Omega Messenger ensures that customer engagement is both immediate and meaningful, fostering stronger relationships with clients.

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Live chat widget

One-click integration

Persistent conversions

Real-time conversations

Superior deliverability

Real-time messages

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Focal Live Chat & Helpdesk

7.2

8 Reviews

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Boost sales and support with integrated Live Chat and CRM Show more

Focal Live Chat & Helpdesk is a comprehensive app designed to streamline customer support across multiple platforms. This versatile tool offers a centralized live chat support dashboard, integrating with various channels like WhatsApp, Facebook, Line, SMS, Telegram, and Emails, making it an all-in-one helpdesk solution for Shopify stores. By automating repetitive tasks, the app saves valuable time and enhances efficiency, allowing teams to focus on more complex customer interactions. Users can effortlessly manage all interactions from a single dashboard, empowering teams to engage effectively with customers and improve the overall shopping experience. Real-time reporting and status updates provide valuable insights into each conversation, enabling businesses to refine their customer service strategies continually. With its live chat widget and omnichannel support, Focal Live Chat & Helpdesk ensures instant customer engagement and a seamless support experience.

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Real-time communication

Task automation

Omnichannel support

Unified dashboard

Reporting & analytics

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Easy Chat Widget ECW

$2.99 / Month

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Chat Widget in your store with no coding, no liquid, one click Show more

Easy Chat Widget (ECW) is an intuitive app designed to seamlessly integrate your preferred chat widget into your store with just a single click, eliminating the need for additional coding. Compatible with popular platforms such as Zendesk, Hubspot, and Tawk.to, ECW requires you to have an existing account with your chosen third-party chat widget provider. The app offers a clean installation process, ensuring that no theme files are altered and it functions effectively across all store themes. By facilitating easy setup and integration, ECW allows you to maintain consistent communication with your customers through your favorite chat services. Effortlessly enhance your store's customer support with Easy Chat Widget, ensuring a smooth and efficient user experience.

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One-click installation

Supports multiple platforms

No coding needed

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Live Chat & AI Chatbot (Easy)

$10-$150 / Month

7.7

5 Reviews

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Talkvisor: Human-like AI Chat Bot! Live chat,FB chat,email,.. Show more

Live Chat & AI Chatbot (Easy) is a comprehensive customer service app designed to make superior customer interactions your competitive edge. With Talkvisor, businesses can seamlessly manage the entire customer journey, from initial site visits to post-sale follow-ups, all in one streamlined view. This app provides the tools to boost sales by delivering unique, personalized service with the assistance of an advanced AI chatbot. Say goodbye to the tedious process of creating labels and macros as Talkvisor allows you to engage with your customers effortlessly. Integrate your live chat, email, and Facebook Messenger for a cohesive communication strategy, and utilize the app’s real-time, prebuilt dashboard for valuable store insights. With built-in workflows for feedback requests and post-sales engagement, Talkvisor ensures your business is always ahead with best practices.

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Order tracking

Live chat

Email integration

Customer insights

Ai chatbot

Facebook messenger

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Panda WhatsApp‑ Chat + Support

$2.99 / Month

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Instant WhatsApp Chat, Support, Help Center, Offer Discount Show more

Panda WhatsApp‑ Chat + Support is a dynamic app designed to elevate your business by providing instant and direct communication with your store's visitors via WhatsApp. This app allows potential customers to connect with you just like they would with a friend, ensuring a familiar and comfortable communication platform. By offering direct WhatsApp support, calls, or emails, you can also send abandoned cart links or special offers, significantly boosting your conversion rates and sales. The app not only enhances customer engagement but also encourages users to share your products, amplifying word-of-mouth marketing. Additionally, it supports multiple WhatsApp numbers, allowing for a more flexible and expansive customer support system. This seamless integration is a powerful tool to boost traffic, enhance customer satisfaction, and drive your business revenue.

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Live chat

Customer support

Instant whatsapp chat

Help center

Offer discounts

Abandoned cart link

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REVE Chat ‑Live Chat & Chatbot

$15-$50 / Month

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Live Chat Platform with AI Chatbots, Cobrowsing & Video Chat Show more

REVE Chat - Live Chat & Chatbot is a powerful tool designed to enhance your Shopify store's customer engagement and support. This app enables you to interact with your customers instantly through live chat, helping to boost sales and improve online conversions. By centralizing your customer support across all channels onto one platform, REVE Chat makes it easier to manage inquiries and issues, effectively cutting your customer support workload in half. Additionally, the app's chatbot automation helps increase conversion rates and minimize cart abandonment, thereby driving more successful transactions. With features like tracking customer cart items, viewing order details and status, and sharing or recommending Shopify products, REVE Chat provides a comprehensive solution to enhance customer experience and streamline your e-commerce operations.

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Product recommendations

Ai chatbots

Automated chatbots

Cart tracking

Omni-channel support

Video chat

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Ezy ‑ All in one chat widgets

$1.99-$19.99 / Month

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Add WhatsApp Chat, Phone Call, Facebook Messenger Chat Buttons

Customizable widgets

Multiple chat platforms

Click-to-call widgets

Mobile & desktop icons

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K: Whatsapp & Chat Buttons

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Enhance support with all-in-one: WhatsApp & 15+ chat buttons Show more

K: Whatsapp & Chat Buttons is a versatile app designed to boost your sales conversions and enhance client interactions by offering seamless communication solutions. With its effortless one-click integration, the app enables you to maintain continuous conversations across various platforms, including Facebook Messenger, WhatsApp, SMS, email, Viber, and many more. The app provides convenient communication channels, allowing customers to easily connect with you, thus driving lead generation and improving customer support. It offers customization options to tailor the chat button's appearance and position according to your store's layout, ensuring a perfect fit. The responsive chat widget is designed to work smoothly across all devices, ensuring that you stay connected with your customers anytime, anywhere. Installation is straightforward and requires no coding knowledge, making it accessible and easy to set up for any business.

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Seamless integration

Easy installation

Customizable button

Responsive widget

Multiple chat channels

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Oscar Chat AI Bots & Live Chat

$39-$65 / Month

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Engage customers with AI chatbot, live chat, pop-ups, and more Show more

Oscar Chat AI Bots & Live Chat is a powerful app designed to enhance your marketing strategies and revolutionize customer support directly from your Shopify website. With its comprehensive single widget, the app integrates an AI chatbot, Live Chat, a popup builder, and an all-in-one messaging button to streamline your site’s performance. This unique combination allows you to manage all customer interactions efficiently in one centralized location, making Oscar Chat a robust and user-friendly helpdesk solution for your team. Installation is a breeze; simply add it to your Shopify store with just a single click. Oscar Chat’s varied feature set, including AI chatbots and a pop-up builder, ensures businesses can offer swift and personalized customer service, ultimately improving customer satisfaction and driving sales growth. Embrace Oscar Chat to seamlessly blend automation and human interaction, thereby elevating your e-commerce operations to new heights.

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Live chat

Ai chatbots

Pop-up builder

All-in-one messaging

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Pify Form Builder‑Contact Form

$5.99-$11.99 / Month

8.1

675 Reviews

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Easy to build customization forms for more leads and sales. Show more

Pify Form Builder‑Contact Form is a robust tool designed to enhance customer interaction and generate more leads and sales for businesses. This user-friendly app simplifies the creation of various forms, including Contact, Order, Account Registration, File Upload, and Appointment Booking forms, among others. It offers streamlined templates and seamless integrations to automate processes, saving valuable time. Users can also benefit from customizable pop-up features, including announcements and newsletters, which can be tailored with custom code and fonts. The app supports multiple-step forms and conditional logic, providing flexibility for complex requirements. Furthermore, it facilitates customer creation with Contact Widgets and Subscription features, integrating payment options through stores or PayPal. With customizable email templates and no-code styling options, Pify Form Builder is an invaluable asset for businesses looking to optimize customer engagement.

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Conditional logic

Multiple form types

Customizable forms

Pop-up management

Template library

Automated integrations

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Hulk Product Options

$10-$49.9 / Month

8.8

1,794 Reviews

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Simplify customization with option sets, and apply in batches. Show more

Hulk Product Options is a dynamic tool designed for eCommerce platforms, acting as a product filter, customizer, and bundler to enhance sales strategies. It empowers customers by allowing them to personalize their purchases through various custom options, including the ability to upload images of their desired product designs. The app facilitates bulk customization, enabling store owners to apply changes across thousands of products quickly and efficiently. With its import/export capabilities and option sets, managing product variations becomes streamlined. Designed for seamless integration, Hulk Product Options is compatible with Shopify's "Buy Now" and Shop Pay express checkout buttons. Additionally, it enhances the shopping experience by displaying photos and color swatches during product selection.

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Bulk apply options

Image upload customization

Product customization sets

Filter, customize, bundle

Compatible express checkout

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Inkybay ‑ Product Personalizer

$19-$99 / Month

7.9

263 Reviews

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Product customization & configurator with live preview options Show more

Inkybay - Product Personalizer is a cutting-edge app that enhances customer experience by enabling them to create and visualize personalized products before purchase. This app features a comprehensive product configurator and customizer that allows for limitless product variations, perfect for businesses looking to offer customizable goods. With advanced functionalities like tiered pricing and dynamic price generation, Inkybay accommodates custom designs based on color, size, and selected options. It supports multiple printing methods including DTF, Screen Print, DTG, Sublimation, and Embroidery, making it versatile for various product types such as signs and stickers. The app also efficiently manages inventory despite the extensive range of product variations. Users benefit from receiving print-ready files in multiple formats (PDF, SVG, JPG, PNG), ensuring seamless production and fulfillment.

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Tiered pricing

Live product customization

Visual product personalizer

Product configurator

Advanced product options

Print-ready file generation

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Payment Customization: PayMix

$4.99 / Month

6.4

9 Reviews

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Payment method customization by product, cart and customer. Show more

PayMix is a powerful app designed to enhance your checkout process by allowing complete customization of payment methods. With the ability to hide, show, reorder, or rename payment options, you can tailor the checkout experience to meet your specific business needs. The app supports the creation of complex rules using over 20 attributes, such as tags, cart total, products in cart, and customer location details like zipcode and country. This level of customization helps reduce the likelihood of unexpected chargebacks and ensures a seamless, user-friendly experience for customers. By utilizing native Shopify functions, PayMix promises a faster and more efficient checkout process. Its intuitive interface empowers businesses to deliver a more personalized payment experience, ultimately enhancing customer satisfaction and boosting conversion rates.

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Hide payment methods

Rename payment methods

Sort payment methods

Show payment methods

Create custom rules

Change default payment

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POD Personalizer

$9.99-$19.99 / Month

(2.4/5)

8 Reviews

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Provide Live Product Customization with Endless Options. Show more

POD Personalizer is a versatile app designed to enhance your online store by allowing you to create and manage customized fields for your products effortlessly. With its intuitive interface, you can easily build custom text options, dropdown selections, image uploads, and more, tailoring your product offerings to meet your customers’ unique preferences. This app seamlessly integrates with your store, enabling you to publish personalized options directly to individual products or categorize them by tags. Whether you want to offer personalized text on a t-shirt or allow customers to upload images for custom mugs, POD Personalizer provides the tools necessary to enrich your product pages. Its robust linking features make it simple to configure custom fields with specific products or entire categories. Elevate your store's personalization capabilities with POD Personalizer, and offer a unique shopping experience that resonates with your audience.

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Image upload

Live customization

Custom text

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Shopify Chat customization apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 2 Apps

Meetanshi Facebook Chat

SmartChat: Multi‑Channel Sync

Chatway ‑ Live Chat Support

Pushdaddy WhatsApp, Live Chat

Chaty: WhatsApp & Chat buttons

Musbu ‑ WhatsApp Chat Button

Omega Messenger, WhatsApp Chat

Focal Live Chat & Helpdesk

Easy Chat Widget ECW

Live Chat & AI Chatbot (Easy)

Panda WhatsApp‑ Chat + Support

REVE Chat ‑Live Chat & Chatbot

Ezy ‑ All in one chat widgets

K: Whatsapp & Chat Buttons

Oscar Chat AI Bots & Live Chat

Pify Form Builder‑Contact Form

Hulk Product Options

Inkybay ‑ Product Personalizer

Payment Customization: PayMix

POD Personalizer