Meetanshi Facebook Chat

Develop by Shopify

Free plan available

Make it easy for the customers to contact you via FB chat.

Quick integration

Customize popup

Guest support access

About Meetanshi Facebook Chat

Launched Aug 09, 2023

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Make it easy for customers to contact you via Facebook Messenger and streamline customer support.

The app simply connects Shopify with Facebook Messenger to propose a more useful contact option for customers. It enables you to suggest quick priority support to your invaluable customers. Customers can directly chat with the merchant and send their inquiries via Facebook Chat without leaving the Shopify store. They can use either their Facebook account or continue as a guest. The entire look & feel of the customer-side chat popup can be customized from the app configuration.

Quick integration - Easily integrate FB chat in your store without coding.
Blends perfectly - Change the color of the chat pop-up to match the theme.
Customizable greetings - Change the texts on the login & logout screens.

Pros

Quick integration - Easily integrate FB chat in your store without coding.
Blends perfectly - Change the color of the chat pop-up to match the theme.
Customizable greetings - Change the texts on the login & logout screens.
Allows customers to contact you directly via Facebook Chat without leaving the Shopify store.
Customers can use either their Facebook account or continue as a guest.
Prioritizes quick support for valuable customers.
Customizable look & feel of the chat popup from the app configuration.

Cons

Limited to Facebook Messenger as the only chat option.
May require customers to have a Facebook account or willingness to chat as a guest.
Possible dependency on Facebook's platform stability and policies.