Shopify support apps 2026

Mercately AI on WhatsApp 24/7

8.2

2 Reviews

Get more ecommerce sales with seamless WhatsApp integration Show more

Mercately ‑ Sell on WhatsApp is a dynamic app designed to transform your WhatsApp into an influential sales platform. By seamlessly reconnecting with customers over abandoned carts and sending various notifications, it significantly enhances the shopping experience and boosts your revenue. The app offers intuitive integration that simplifies managing your store while engaging in real-time chats. Enjoy the added benefits of chatbots, personalized campaigns, and a customer-focused CRM, ensuring each interaction is meaningful and productive. Ideal for leveraging modern e-commerce trends, Mercately empowers businesses to turn every conversation into a potential sale. Furthermore, it automates abandoned cart recovery and enables WhatsApp marketing, allowing you to send order confirmations, track orders, and provide COD notifications, effectively bringing more customers back.

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Personalized campaigns

Whatsapp marketing

Order notifications

Cart recovery

Chatbots

Customer crm

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Aftercare

8.2

3 Reviews

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Deploy open-ended post-purchase surveys for detailed insights. Show more

Aftercare is an innovative app designed to revolutionize customer feedback collection beyond traditional multiple-choice surveys. Utilizing cutting-edge AI technology, Aftercare enables businesses to ask open-ended questions, capturing the authentic "voice of the customer." The app provides depth in feedback by intelligently offering real-time follow-up questions based on initial responses. Instant AI-powered analysis helps businesses identify common themes, customer sentiments, attributions, and calculate their Net Promoter Score (NPS). Seamlessly integrating with Shopify, Aftercare enhances the post-purchase experience with its capability to integrate with Shopify's Order Status and Thank You Page Checkout Extensions. Additionally, businesses can incentivize customers by offering discount codes at the end of a survey, increasing engagement and satisfaction. Overall, Aftercare empowers businesses to gain deeper insights into their customers’ needs and preferences, fostering data-driven decision-making for improved customer relationships.

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Shopify integration

Post-purchase surveys

Ai analysis

Sentiment analysis

Real-time follow-ups

Theme tracking

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Re:amaze AI Helpdesk & Chat

$29-$899 / Month

7.2

176 Reviews

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Convert more customers w/ AI powered helpdesk and live chat Show more

Reamaze Live Chat Helpdesk CRM is a robust platform designed to enhance customer engagement and drive business growth. It leverages AI chatbots and live chat tools optimized for sales, helping turn potential shoppers into loyal, repeat buyers. The app offers a unified helpdesk inbox and CRM, seamlessly integrating conversations from various sources like email, social media, SMS, and voice calls, and mapping them to orders, revenue, returns, and reviews. Reamaze allows businesses to manage and modify Shopify orders directly within customer support chats, streamlining operations. With AI-driven automation, teams can create responses, write FAQ articles, build chatbots, and summarize interactions efficiently. Additionally, businesses can automate standard tasks to save time and utilize features like satisfaction surveys, status pages, and push notifications to keep customers engaged and informed. Overall, Reamaze empowers teams to work smarter and faster, ensuring a seamless and personalized customer experience.

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Push notifications

Automations

Order management

Ai chatbots

Content generation

Unified inbox

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Order Tracking ‑ pkge

$9.99-$349 / Month

8.2

1 Reviews

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Track All Your Packages in One Place Show more

Order Tracking - pkge is a versatile app designed to enhance your e-commerce business by providing a custom-designed order tracking service tailored to your needs. With the ability to connect with over 800 global and local logistics companies, you can track your packages effortlessly. The app offers smart notifications via e-mail and text messages, ensuring your customers stay informed about their package statuses in real-time. It allows seamless integration and customization, offering connection solutions upon request. Moreover, the app aims to boost sales by creating a branded, context-rich post-purchase experience, complete with automated notifications that keep your customers engaged. Gain insightful tracking data to optimize your shipping processes, and ensure all orders are automatically accessible through the pkge.net mobile app for a streamlined customer experience. Regular updates and new integrations are added to keep your business ahead in the competitive e-commerce landscape.

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Insightful tracking data

Custom order tracking

Smart notifications

Global logistics integration

Automated email sms

Branded post-purchase experience

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Returbo: Returns & Exchanges

$1124-$479 / Month

9.1

74 Reviews

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Automatic returns, exchanges, and complaints! Show more

Returbo is a cutting-edge application designed to streamline the post-purchase experience for Shopify store owners. This powerful tool modernizes how returns, exchanges, and complaints are handled by providing customers with a digital return form for self-registration and generating return shipping slips automatically. Integrated directly into your website, Returbo allows for seamless operation, including automatic tracking and effortless management. The app also enhances communication by keeping customers informed through timely email notifications. Additional features such as the option to attach images and comments ensure a comprehensive approach to resolving customer issues. By facilitating an easy exchange process, Returbo not only boosts sales but also enhances customer satisfaction. Experience the simplicity of handling returns and exchanges on autopilot with Returbo.

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Email notifications

Automatic tracking

Self-registration

Autogenerated slips

Effortless management

Image & comments attachment

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GOM Tools: Addons + WhatsApp

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Agrega WhatsApp y la URL del producto al mensaje del chat. Show more

GOM Tools: Addons + WhatsApp is an intuitive application designed to seamlessly integrate a WhatsApp contact widget into your website with just a few steps—eliminating the need for third-party developers. This user-friendly tool empowers website owners to enhance their communication capabilities, facilitating direct interaction with visitors via WhatsApp. GOM Tools provides the flexibility of incorporating additional features without the requirement of purchasing extra plans, making it a cost-effective solution. An added advantage is the ability to track click events on the WhatsApp widget through Google Analytics, providing valuable insights into user interactions. Furthermore, the app enables the initiation of conversations with an introductory message that includes the URL from which the contact writes, personalizing and contextualizing the communication. Perfect for businesses looking to streamline customer engagement, GOM Tools offers a practical solution to enhancing website functionality and analytics integration.

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Whatsapp integration

Contact widget

Product url in chat

Click events tracking

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SeedGrow Chat App Widget

$6.9 / Month

8.7

125 Reviews

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Integrate WhatsApp chat button into your store & product pages Show more

SeedGrow WhatsApp Chat Widget is an innovative tool designed to streamline online communication, making interactions instantaneous, simple, and impactful. Perfect for businesses wanting to connect swiftly with customers, it facilitates pre-sales discussions that ease the path to closing deals. Users can personalize a floating WhatsApp widget by modifying the button design, setting display conditions, and incorporating GDPR compliance notices. It also offers features to manage agent visibility, ensuring customers interact only with available agents. The widget seamlessly integrates with Shopify stores, allowing single or multiple agent setups, along with customizable agent information and prefilled message templates. With its responsive design, SeedGrow ensures a smooth user experience across all devices, enhancing both business and customer satisfaction.

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Responsive design

Prefilled messages

Integrate whatsapp button

Design floating widget

Customizable display conditions

Gdpr compliance notice

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FAST ‑ Chat Bubble & Leads

8.2

34 Reviews

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Boost sales with customizable WhatsApp chat integration for your site. Show more

FAST ‑ WhatsApp Chat is a powerful tool designed to transform website clicks into meaningful conversations, ultimately driving conversions. By using customizable pre-filled smart WhatsApp messages, FAST simplifies initiating chats, enhancing customer satisfaction, and boosting loyalty and sales. The app integrates seamlessly into your website through a responsive chat button, icon, and widget, providing customers with a familiar and convenient way to connect, anytime and anywhere. With features such as device-responsive widgets, customizable business hours, and enhanced styling to match your brand, FAST ensures a seamless experience for users. It also allows you to streamline sales with smart pre-filled messages, including direct product links. Blazing fast to load, FAST operates without adding any code to your theme, making it a hassle-free solution to boost engagement and sales efficiency.

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Brand-matching styling

Responsive chat widget

Customizable whatsapp integration

Smart pre-filled messages

Custom business hours

Fast load, no code

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SurveyFox: Email & SMS Surveys

$100-$400 / Month

8.2

2 Reviews

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Effortlessly gather product insights and feedback with ease. Show more

SurveyFox Customer Surveys is a dynamic tool designed for merchants to seamlessly capture and analyze customer feedback. By integrating customizable surveys on the thank you page, the app garners deeper insights into customer behavior, crucial for refining business strategies. The app facilitates feedback collection at key touchpoints and enables response segmentation, allowing for more targeted approaches to improving customer satisfaction. With unlimited responses, merchants can gather comprehensive data sets, which can be exported to XLSX files for in-depth analysis. This feature-rich application empowers businesses to leverage customer insights effectively, driving growth and enhancing the overall customer experience. SurveyFox's user-friendly interface makes building surveys easy with a variety of question types and settings, ensuring that merchants can tailor surveys to meet their specific needs.

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Customizable surveys

Data export

Unlimited responses

Create surveys

Response segmentation

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Swarm ‑ Detect Customer Calls

$5.99-$25.99 / Month

8.2

1 Reviews

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Know which customer is calling you in real time Show more

Swarm - Detect Customer Calls is an innovative app designed to transform how businesses manage customer interactions via calls. By identifying customer names and order numbers in real-time, Swarm provides valuable insights into who is contacting you, enhancing your ability to cater effectively to both existing and potential customers. It automatically renames calls and updates caller IDs, neatly organizing your contact list right on your Android phone and even tracks missed calls, ensuring no opportunity slips by unnoticed. With seamless integration with Shopify, Swarm is tailored for Android users looking to elevate their customer service experience. This strategic tool not only aids in keeping communications organized but also facilitates business growth by optimizing customer service quality and fostering stronger relationships. Supported by a dedicated team, Swarm ensures users maximize its features for optimal business success.

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Integrate with shopify

Detect customer calls

Identify customer details

Save caller id

View missed calls

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WhatsyChatt ‑ Live Chat

$4.99 / Month

9.1

15 Reviews

Claim Offer

Enhance customer engagement with customizable WhatsApp chat button. Show more

WhatsyChatt is a powerful app designed to enhance customer interaction by adding a customizable WhatsApp chat button to your online store. This tool enables seamless communication, allowing visitors to ask questions, share product links, or receive real-time support directly through WhatsApp. The chat widget is mobile-friendly and fully responsive, ensuring smooth functioning across all devices. Installation is hassle-free, requiring no coding and working with all store themes. Users can personalize the chat button's style, position, and color to match their brand aesthetic. With pre-filled messages, WhatsyChatt makes customer engagement faster and easier, bringing familiar communication just a tap away. Ideal for businesses looking to streamline their customer service and improve satisfaction.

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No coding required

Customizable chat button

Instant customer connection

Responsive across devices

Pre-filled message options

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superU AI ‑ click to call

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"Experience seamless AI voice calls; capture leads effortlessly." Show more

SuperU AI - Click to Call is an innovative app designed to enhance user interaction through voice-based communication, providing a seamless and natural alternative to traditional chat interfaces. Catering to mobile users who face challenges with screen limitations and intricate promptings, this app utilizes an AI calling system that can interpret nuances in tone, pacing, and even discern emotion or intent during conversations. This feature allows the app to deliver a more human-like and interactive experience, efficiently handling back-and-forth clarifications. The app's dashboard offers users detailed insights with a list of leads generated, along with call recordings and analyses. Additionally, SuperU AI supports voice-based FAQs, ensuring your AI system is equipped with a comprehensive knowledge base. The app also features a branded voice experience, maintaining consistent agent greetings and a unique voice persona. With automatic lead capture and easy three-click installation, SuperU AI empowers businesses to effortlessly embed communication widgets on their websites and capture essential customer information instantly.

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Automatic lead capture

Ai calls & voice assistant

Voice-based faqs hub

Branded voice experience

3-click installation

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ShopQA ‑ Question And Answers

$1.99 / Month

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Interact With Your Customers & Boost Traffic Show more

ShopQA ‑ Question And Answers is an app designed to foster enhanced interaction between you and your customers, facilitating better business growth through meaningful engagement. It features two distinct layout options: Accordion View and List View, allowing you to choose the presentation style that best suits your needs. Customers can easily ask questions at the click of a button, and you can respond to them, providing valuable insights and solutions. The app offers customizable layouts, enabling you to tailor the interface according to your store's aesthetic. Key functionalities include the ability to create, edit, and delete questions or answers, and manage their status by activating or deactivating them. Bulk actions for deletion and status updates streamline management, helping you maintain a clutter-free environment, thus enhancing overall user experience. Engage effectively with your clientele to boost store traffic and improve customer satisfaction using ShopQA.

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Customizable layout

Ask questions

Create, edit, delete

Set status

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来宝 AI 智能客服机器人

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客服机器人 7/24 在线自动应答客户咨询，支持全球 100+ 种语言 Show more

来宝 AI 智能客服机器人是一款革命性的客服解决方案，专为跨境卖家设计，旨在提升客户服务效率和商机把握能力。通过其先进的AI技术，该智能机器人能够准确理解对话意图，全天候24/7自动回复来自Email、Facebook、Instagram等多渠道的客户咨询。集成了多种主流交易平台，机器人能主动拉取并展示交易信息，方便卖家实时掌握订单动态。支持全球100多种语言的双向实时翻译功能，确保无论来自何地的买家都能得到流畅的沟通体验。此外，系统还能与第三方平台对接，实现订单数据的自动更新和展示，帮助卖家一步管理多个渠道和店铺。丰富的多维度数据统计功能，助力商家更精准地洞察市场趋势，优化广告引流效果。

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自动回复客户

7/24随时在线

多渠道支持

多语言翻译

订单数据整合

多维度数据统计

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Kimiyi: AI Chatbot With Voice

$39-$309 / Month

8.2

1 Reviews

Claim Offer

"Enhance Shopify shopping with AI support and voice-enabled chatbot." Show more

Kimiyi: AI Chatbot With Voice is a dynamic tool designed to revolutionize your Shopify store by providing instantaneous, personalized customer support. Utilizing advanced AI technology, Kimiyi engages customers through natural, voice-enabled conversations, enhancing their shopping experience. It intelligently learns your product catalog and adapts to customer preferences, ensuring accurate and timely responses around the clock. By efficiently converting shoppers into buyers, Kimiyi frees up your team to tackle more complex inquiries, ultimately boosting sales and refining service operations. Supporting over 20 languages, it accommodates diverse customer bases, making communication seamless and efficient. With quick and easy setup, Kimiyi automatically syncs with your store’s products and content, allowing you to go live in seconds and keep up with real-time updates effortlessly.

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Multilingual support

Ai-powered recommendations

Real-time product sync

Instant personalized support

Voice-enabled chatbot

Natural user conversations

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Replyco ‑ eCommerce Helpdesk

$45-$65 / Month

(3.3/5)

12 Reviews

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Manage email, social and marketplace customer messaging. Show more

Replyco ‑ eCommerce Helpdesk is an intuitive platform designed to simplify and streamline customer support for online retailers. Tailored specifically for eCommerce businesses, it centralizes all customer inquiries from various marketplaces and communication channels into a single, easy-to-navigate dashboard. This comprehensive system helps businesses manage and respond to customer queries swiftly, enhancing customer satisfaction and loyalty. With features like automated responses, customizable templates, and advanced reporting, Replyco empowers support teams to optimize their workflows and performance. The app's seamless integration with major eCommerce platforms ensures that all order-related information is readily accessible, reducing response times and improving accuracy. By unifying customer communication and leveraging automation, Replyco enables businesses to focus on scaling their operations while maintaining exceptional service standards.

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Marketplace integration

Multi-channel support

Automated workflows

Quick responses

Analytics reports

Team collaboration

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CRM PLUS on LINE

$10-$200 / Month

9.1

38 Reviews

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LINE ID connect with a variety of LINE message & social login Show more

CRM PLUS on LINE is a powerful tool designed to seamlessly integrate your Official LINE Account with Shopify, enabling businesses to enhance their communication strategies through customized LINE messages. Tailor your messaging to specific customer segments, such as new buyers, by utilizing Shopify customer tags to precisely target your audience. The app also supports the integration of social logins, like LINE Login, into your Shopify Plus store, enhancing user experience and engagement. Enjoy the convenience of adding LINE integration blocks to the Shopify order status page and My Page, ensuring a cohesive customer journey. Automate crucial notifications like abandoned checkout messages, restock alerts, and more directly on LINE, enhancing customer retention and satisfaction. The application allows for the delivery of tabbed or dedicated rich menus to select customers, ensuring personalized interactions. To further optimize operations, take advantage of more flexible delivery automation through seamless integration with Shopify Flow. Benefit from free initial setup support to get started effortlessly.

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Social login integration

Order status updates

Line message automation

Customer tag messaging

Rich menus delivery

Flow integration support

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Shopchat: AI Search Assistant

$14.99-$74.99 / Month

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Customizeable AI widget for your shop to help drive sales Show more

Shopchat: AI Search Assistant is a powerful tool designed to enhance your Shopify storefront with the capabilities of ChatGPT 4. Seamlessly integrated, Shopchat effectively answers customer queries and recommends products, transforming interactions into direct sales opportunities. Trained specifically on your store's product catalog, the AI provides personalized suggestions, creating a boutique shopping experience without the need for human intervention. Its user-friendly setup requires no technical skills, allowing for easy customization of both aesthetic and AI behavior. Store owners can track customer interactions to gain insights into popular queries and recommendations, helping refine product offerings over time. With dedicated support from the app's developers, Shopchat ensures a smooth and efficient integration process tailored to elevate your e-commerce business.

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Product recommendations

Ai widget customization

Real-time customer queries

Interaction tracking

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Vee24 ‑ Live Chat & Browse

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Customer Engagement Tools Under a Single Platform Show more

Vee24 - Live Chat & Browse is a cutting-edge app designed to enhance customer engagement and satisfaction through a suite of powerful communication tools. By integrating features like video chat, co-browsing, secure sharing, online appointments, and chatbots, Vee24 provides an all-in-one platform that facilitates seamless interaction between businesses and customers. This app is particularly beneficial for retailers looking to bridge the gap between online and in-person experiences, helping them to boost conversion rates. Vee24 is easy to implement with a straightforward JavaScript setup, allowing businesses to quickly leverage its capabilities. Users can add the app to their store in just a few seconds and manage multiple customer interactions simultaneously from a single interface. With the ability to navigate the user interface alongside customers, Vee24 ensures that support and service are both personalized and efficient.

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Easy setup

Secure sharing

Chatbots

Video chat

Co-browsing

Online appointments

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EngageBay CRM

8.2

1 Reviews

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EngageBay is an integrated marketing, CRM & service software. Show more

EngageBay CRM is a robust tool that integrates effortlessly with Shopify to sync orders, products, and customer information seamlessly. It empowers businesses to enhance customer engagement through personalized emails, SMS, and targeted calls, ensuring effective communication. With its advanced features, you can nurture leads using tailored email sequences, drip campaigns, and behavior-based triggers, which help in converting prospects into loyal customers. The platform supports web tracking to provide insights into user web history and events, facilitating informed decision-making. Additionally, EngageBay CRM enables businesses to maintain a dynamic social media presence through scheduled posts, helping to engage with audiences more consistently. It also streamlines marketing automation, making follow-up processes efficient and saving valuable time. Furthermore, it provides a comprehensive view of customer interactions, ensuring superior customer support services by documenting every touchpoint smoothly.

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Sync orders

Personalized communication

Drip campaigns

Sync contacts

Web tracking

Email sequences

Install App

Shopify support apps

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Showing 260 to 280 of 1435 Apps

Mercately AI on WhatsApp 24/7

Aftercare

Re:amaze AI Helpdesk & Chat

Order Tracking ‑ pkge

Returbo: Returns & Exchanges

GOM Tools: Addons + WhatsApp

SeedGrow Chat App Widget

FAST ‑ Chat Bubble & Leads

SurveyFox: Email & SMS Surveys

Swarm ‑ Detect Customer Calls

WhatsyChatt ‑ Live Chat

superU AI ‑ click to call

ShopQA ‑ Question And Answers

来宝 AI 智能客服机器人

Kimiyi: AI Chatbot With Voice

Replyco ‑ eCommerce Helpdesk

CRM PLUS on LINE

Shopchat: AI Search Assistant

Vee24 ‑ Live Chat & Browse

EngageBay CRM

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

2. How can these apps improve my store's customer experience?

3. Are Shopify support apps easy to integrate?

4. Do these apps offer analytics and reporting features?

5. Can I customize the features of these apps to suit my needs?

6. How do these apps help in boosting sales?

7. Are there free Shopify support apps available?

8. How do I choose the right support app for my store?

9. Is customer support available for these apps?