7.8
mojo logo

mojo

Develop by 12K Media GmbH
Free App

Stay in contact with your customers after their purchase

Whatsapp communication
Personalized support
High interaction rates
Personalized funnels
Behavior-based campaigns
Customer clustering
2 Reviews
7.8

About mojo

Launched Jul 20, 2022

Categories

Built by 12K Media GmbH

Description

Give your customers the best post purchase experience by reaching out to them via WhatsApp.

Everybody uses Email Funnels for post purchase in order to generate more sales and increase customer reputation. But already knows that most people just delete those emails or mark them as read. By using WhatsApp as a communication channel, mojo makes it possible to guarantee high open rates and high interaction rates to get the most out of your customers and deliver them unique value.

Everybody uses Email Funnels for post purchase in order to generate more sales and increase customer reputation. But already knows that most people just delete those emails or mark them as read. By using WhatsApp as a communication channel, mojo makes it possible to guarantee high open rates and high interaction rates to get the most out of your customers and deliver them unique value. more
  • Easily setup and personalize post-purchase funnels to maximize customer loyalty.
  • Talk to your customers like you are their best friend right within WhatsApp.
  • Quickly setup campaigns to engage customers based on their previous behavior.
  • Create segments for clustering customers based on advanced data points.
  • Provide personalized support and quickly reply to messages that lead to sales.

Pros

  • High open and interaction rates using WhatsApp as a communication channel
  • Easily setup and personalize post-purchase funnels to maximize customer loyalty
  • Ability to talk to customers in a friendly and relatable manner
  • Quickly setup campaigns based on customers' previous behavior
  • Advanced segmentation for clustering customers using various data points
  • Personalized support and quick reply options to encourage sales

Cons

  • Limited to customers who use WhatsApp
  • Potential privacy concerns regarding customer data shared on WhatsApp
  • Over-reliance on WhatsApp may miss reaching customers who prefer other communication channels
  • Learning curve for businesses unfamiliar with WhatsApp marketing
  • Possibility of customers finding frequent messages intrusive, regardless of channel

Rating And Reviews

evercleaner

Jun 04, 2023  on Shopify

mojo has helped us at evercleaner to take our post-purchase flows and sales campaigns to a whole new level! Being able to reach our customers not only via email or SMS but also via WhatsApp and provide them with updates & offers has been a game changer for us. And the 1:1 conversations with customers have also been so helpful so fa for our product development & customer service team. Can only recommend :)

Hummingbird

Jun 04, 2023  on Shopify

Great app to use the WhatsApp API with our Shopify store and build message flows with segmentation from order & customer data just as you would in Klaviyo for email. What a great app - so happy we found this!! Thanks Iman & Fabian for developing this gem! And your ongoing support for when we have questions and your feedback & new ideas have been outstanding.

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