Shopify support apps 2025

Klicker

$5 / Month

8.2

2 Reviews

"AI shopping assistant enhancing interaction and boosting your store's sales." Show more

Klicker is an innovative AI-powered co-shopper designed to enhance the online shopping experience in your store. It seamlessly navigates large catalogs or detailed product specs, effectively guiding visitors to find their desired items. Whether it’s locating "beachy workout wear," checking if an e-collar is functional outside cell range, or matching accent pillows, Klicker provides real-time assistance. It transforms standard browsing into an interactive journey, boosting customer engagement and driving sales by making the shopping experience more personalized and intuitive. Klicker's semantic search capabilities allow it to create and share themed collections tailored to individual shopper preferences. Additionally, it records conversations and shopper taste profiles in the Shopify back end, continually refining and personalizing its recommendations based on customer interactions.

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Semantic search

Ai co-shopper

Guided experience

Product queries

Shopper profiles

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Tracktor Order Tracking

$4.99-$49.99 / Month

8.8

140 Reviews

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Track order lookup, add custom order statuses, and more! Show more

Tracktor Order Tracking is a powerful app designed to turn first-time buyers into repeat customers by enhancing their shopping experience and reducing your support overhead. It integrates with over 1,500 major carriers worldwide, providing seamless tracking for your packages. This app offers real-time visibility into the status and location of every item in transit, making it easier to manage your orders globally. Customizable settings allow you to design a branded tracking page that delights your customers while keeping them informed with timely email and SMS notifications. Tracktor reduces the volume of "Where Is My Order" (WISMO) inquiries by empowering customers with self-service tools and clear insights into their deliveries. Experience the ease of managing deliveries with an interactive 3D map offering detailed tracking insights. Boost customer satisfaction and sharpen your brand's support efficiency with Tracktor.

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Branded tracking page

Real-time tracking

Email/sms notifications

Custom statuses

Package lookup

Integrated carriers

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WhatHub – Order Automation

$4.98-$14.98 / Month

9.1

2 Reviews

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Automate order updates and reminders via WhatsApp with ease. Show more

WhatHub – Order Automation is a powerful app designed to streamline post-purchase communication for merchants by utilizing WhatsApp's familiar platform. By automating essential notifications such as order confirmations, abandoned checkout reminders, fulfillment updates, and cancellations, the app enhances customer communication efficiency without the need for complex API integrations. With the easy-to-use “Link a Device” feature, merchants can seamlessly connect their own WhatsApp number to manage communications directly. Customers receive interactive confirmation polls, and the app automatically updates Shopify order tags based on their responses, making order tracking simpler for merchants. Additionally, WhatHub allows for message content customization, ensuring that communication aligns with the brand’s voice. Merchants can easily monitor message delivery and response status, helping to maintain a smooth and responsive ordering experience for customers.

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Whatsapp integration

Abandoned cart reminders

Message personalization

Fulfillment alerts

Automate order notifications

Order tracking tags

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PulseChat: AI Sales Chatbot

$14-$149 / Month

8.2

1 Reviews

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Boost Sales and Automate Support with ChatGPT-4 AI Chat Show more

PulseChat is an AI-powered sales chatbot designed to elevate your business's customer service experience. Utilizing the advanced GPT-4 technology, it operates around the clock and communicates in over 100 languages, effectively replacing the need for a human team to manage customer inquiries. With simple integration into your online store, PulseChat offers instant responses for order tracking, product recommendations, and general customer support. This powerful tool breaks down language barriers and eliminates wait times, leading to improved sales and increased average order value (AOV). You can personalize the chat experience to align with your brand's voice, ensuring consistency and brand integrity. Additionally, you have the ability to monitor all customer interactions, providing you with insights and control. With PulseChat, enhancing customer satisfaction and boosting sales performance has never been easier.

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Product recommendations

Ai-powered chatbot

Customizable responses

Order tracking

Easy integration

24/7 support

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Request Callback - By Carton

$3.99 / Month

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Add a callback request button on your website Show more

"Request Callback - By Carton" is a user-friendly app designed to streamline customer service and enhance customer interaction. It allows customers to request a callback from businesses at a time that's convenient for them, eliminating long hold times and improving satisfaction. The app integrates seamlessly with existing communication systems, ensuring a smooth experience for both the business and the customer. Its intuitive interface makes it easy to schedule, manage, and track callback requests, providing businesses with valuable insights into customer preferences and behavior. With built-in analytics, companies can monitor call-back effectiveness, helping them optimize their customer service strategies. Ideal for businesses of any size, "Request Callback - By Carton" is a powerful tool for enhancing customer relations and boosting engagement.

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Customer engagement

Callback button

Missed sales reduction

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ProProfs ‑ Live Chat & Chatbot

$29.99 / Month

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Bring together human support & automation experience Show more

ProProfs ‑ Live Chat & Chatbot is a powerful tool designed to enhance customer support and drive business growth. This app enables businesses to provide 24/7 assistance through intelligent chatbots, ensuring that customer queries are addressed promptly and efficiently. By engaging website visitors in real-time, ProProfs Chat increases interaction and keeps potential customers engaged longer, improving the likelihood of conversion. The app is also adept at generating qualified leads by interacting with prospects and gathering vital information that can be used for targeted marketing efforts. Businesses can identify upsell opportunities and close sales faster by understanding customer needs and preferences through the chat platform. Ultimately, ProProfs helps businesses delight their visitors with instant support, paving the way for increased customer satisfaction and boosted sales.

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Generate leads

Increase engagement

24x7 support

Identify upsell

Grow sales

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Jaweb AI Chatbot & Live Chat

$29.99-$333.99 / Month

9.1

3 Reviews

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AI chatbot for order tracking and automated support Show more

JawebChatbot is a powerful AI-driven application tailored specifically for Shopify merchants to streamline order tracking and elevate customer support experiences. It provides real-time updates on orders, ensuring that customer inquiries are addressed promptly and accurately. By automating routine support tasks, the app allows merchants to concentrate on scaling their businesses rather than getting bogged down with everyday customer service issues. This tool is especially advantageous for merchants managing high volumes of orders, offering a significant boost in efficiency and customer satisfaction. With features like 24/7 customer support and a dashboard that provides easy access to all functionalities, JawebChatbot stands out as an essential tool for merchants looking to optimize their operations. Additionally, the app leverages the power of the ChatGPT-3.5 model, fine-tuning responses to ensure they're both relevant and precise.

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Real-time updates

Automated support

Inquiry responses

Routine task automation

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Helpsuite Knowledgebase

$7.99 / Month

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Help center, Knowledgebase, FAQ and support widget Show more

Helpsuite Knowledgebase is an intuitive application designed to enhance customer support by enabling businesses to create a fully customizable knowledge base. With an embedded support widget and a built-in contact form, Helpsuite streamlines the process for customers to access helpful information and get in touch with support. Users can create insightful articles and organize them into collections, making it easier for customers to find exactly what they need. The app's quick search feature further enhances the user experience by allowing rapid access to information. By integrating Helpsuite, businesses can improve customer satisfaction and reduce support queries through self-service. Ideal for companies looking to enhance their customer support capabilities, Helpsuite is an all-in-one tool for efficient knowledge management.

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Customizable knowledgebase

Embedded support widget

Built-in contact form

Helpful articles

Article collections

Quick search

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Tido Whatsapp Wolf

7.9

30 Reviews

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Seamless WhatsApp contact from your store. Show more

Tido WhatsApp Wolf is a versatile app designed to enhance customer interaction for ecommerce businesses by integrating WhatsApp communication directly into their online store. With a simple setup process that takes just two minutes, the app enables store owners to display a floating WhatsApp chat widget on various pages, including product, collection, blog, and home pages. This feature allows customers to engage with brands more personally and conveniently, mirroring the instant and effective communication they are accustomed to on WhatsApp. Furthermore, businesses can add multiple customer service agents, managing their availability status as online or offline, to ensure seamless communication. By facilitating real-time conversations, Tido WhatsApp Wolf helps reduce the risk of losing sales due to limited physical interaction, thereby enhancing the overall shopping experience for customers.

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Whatsapp chat widget

Floating contact button

Multiple agents linking

Easy 2-minute setup

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Formester ‑ Form Builder

$13-$49 / Month

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Simplify forms and analyze data with Formester Form Builder Show more

Formester ‑ Form Builder is a versatile and user-friendly app designed to simplify the process of creating and managing online forms. Whether you need contact forms, surveys, registration forms, or feedback forms, Formester provides a range of customizable templates to get you started quickly. Its intuitive drag-and-drop interface requires no coding skills, allowing users of all levels to design professional-looking forms effortlessly. With real-time analytics and data collection features, you can easily track submissions and gain valuable insights from respondents. Seamless integration with popular platforms and tools ensures that your data flows smoothly into your existing workflows. Responsive design ensures that forms look great and function flawlessly on any device. Formester ‑ Form Builder is the perfect solution for businesses, educators, and individuals looking to enhance their online interactions and data collection processes.

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Conditional logic

Email notifications

Customizable designs

Third-party integrations

Data analysis

Submission management

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QChat: WhatsApp & Chat Buttons

$5 / Month

8.2

2 Reviews

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Add Chat Buttons like WhatsApp, Messenger, Viber & many more Show more

QChat: WhatsApp & Chat Buttons is a versatile app designed to streamline customer communication by integrating multiple live chat channels. It allows businesses to offer their customers the convenience of contacting them via their preferred messaging platforms, including WhatsApp, Facebook Messenger, Viber, WeChat, Telegram, Instagram, SMS, Twitter, Skype, and Line, among others. The app provides customizable Social Chat Buttons that can be shown or hidden on desktop, mobile, or both, tailoring the experience to different devices. QChat ensures that businesses stay accessible and responsive by centralizing various communication channels, enhancing customer interaction. This functionality not only improves customer satisfaction but also fosters stronger customer relationships. With QChat, businesses can effortlessly manage and coordinate their customer service efforts across a wide range of chat platforms.

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Add chat buttons

Multiple chat apps

Device specific display

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Soof: Leading AI Chatbot

$25-$250 / Month

8.2

1 Reviews

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Provide 24/7 support with intelligent chat assistance Show more

Soof: Leading AI Chatbot is a cutting-edge tool designed to revolutionize customer support for your Shopify store. This lightweight chatbot seamlessly integrates with your store’s products, orders, and collections to provide tailored product recommendations and swift, detailed answers to customer inquiries. By efficiently handling over 95% of customer questions, Soof AI proves to be a cost-effective solution that saves valuable time for your support team. If a query is too complex, Soof AI ensures it is promptly escalated to your support team with complete chat transcripts, guaranteeing timely resolution. Offering real-time order tracking and product updates without the need to log into an account, the AI-powered chat interface understands the context to offer precise information. Enhance your customer experience and streamline your support process with Soof AI, transforming your store's efficiency and customer satisfaction.

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Seamless integration

Order tracking updates

Real-time recommendations

Ai-driven chatbot

Contextual understanding

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Kimiyi: AI Chatbot With Voice

$39-$309 / Month

9.1

1 Reviews

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"Enhance Shopify shopping with AI support and voice-enabled chatbot." Show more

Kimiyi: AI Chatbot With Voice is a dynamic tool designed to revolutionize your Shopify store by providing instantaneous, personalized customer support. Utilizing advanced AI technology, Kimiyi engages customers through natural, voice-enabled conversations, enhancing their shopping experience. It intelligently learns your product catalog and adapts to customer preferences, ensuring accurate and timely responses around the clock. By efficiently converting shoppers into buyers, Kimiyi frees up your team to tackle more complex inquiries, ultimately boosting sales and refining service operations. Supporting over 20 languages, it accommodates diverse customer bases, making communication seamless and efficient. With quick and easy setup, Kimiyi automatically syncs with your store’s products and content, allowing you to go live in seconds and keep up with real-time updates effortlessly.

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Multilingual support

Ai-powered recommendations

Real-time product sync

Instant personalized support

Voice-enabled chatbot

Natural user conversations

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mipaquete.com

(2.7/5)

3 Reviews

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Connect your store with the best transport companies in Colom Show more

Mi Paquete is an innovative app designed to streamline the shipping process for businesses by providing automatic connections with major carriers like Servientrega, Coordinadora, Envía, TCC, and Deprisa, without the hassle of individual negotiations. The app allows users to generate shipping labels with just a few clicks and download them directly from Shopify, simplifying logistics management. With complete traceability of shipments, you can keep track of packages every step of the way. Additionally, Mi Paquete lets you enhance customer communication by enabling WhatsApp notifications for shipment status updates. The app is easy to set up, and users can benefit from customer support for a seamless integration. Businesses can also automatically quote shipping costs during checkout and offer urban and national deliveries, including a Cash on Delivery (COD) option, making it a versatile solution for all shipping needs.

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Carrier integration

Cash on delivery

Whatsapp notifications

Track shipments

Automatic shipping labels

Automatic cost quotes

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Return Shield

$39.99-$89.99 / Month

9.1

3 Reviews

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"AI-driven tool to prevent refund abuse and streamline return processes." Show more

Return Shield is an innovative app designed to help merchants tackle refund abuse and streamline the return process. By leveraging AI technology, the app evaluates each customer’s return behavior, providing a score that helps identify potentially risky profiles. These profiles are automatically tagged and segmented, allowing for better decision-making. Merchants can customize rules to instantly decline refund requests that appear suspicious, significantly reducing manual efforts and potential financial losses. With detailed insights and automated workflows, Return Shield enhances the efficiency of return management while ensuring a focus on delivering an excellent customer experience. This sophisticated tool empowers businesses to maintain a balance between minimizing refund fraud and nurturing customer trust.

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Automated workflows

Ai customer rating

Risk profile tagging

Auto-decline requests

Refund abuse prevention

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Acobot Virtual Shop Assistant

(3.3/5)

4 Reviews

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Turn your visitors into buyers and keep them coming back Show more

Acobot Virtual Shop Assistant is a sophisticated AI tool designed to tackle common e-commerce challenges. Acting as a virtual assistant, Aco addresses issues such as low conversion rates, high cart abandonment, slow email list growth, and ineffective email marketing. By providing personalized shopping experiences and strategic engagement, Aco aims to enhance visitor interactions and encourage purchasing behaviors. The app offers targeted solutions to boost conversion rates by understanding visitor needs and reducing cart abandonment through timely interventions. Additionally, Aco helps grow your email subscriber list and optimize newsletter strategies for better customer retention and sales. With its comprehensive approach, Acobot Virtual Shop Assistant is a valuable asset for any online retailer looking to maximize their sales potential.

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Conversion optimization

Cart abandonment reduction

Email list growth

Effective email marketing

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NutimaReturn: Easy Return

$19.99-$59.99 / Month

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Simplified returns for Shopify stores, ensuring customer satisfaction and efficiency. Show more

NutimaReturn is a dynamic app designed to simplify and enhance the return process for Shopify store owners and their customers. With an intuitive user interface, customers can easily initiate return requests with just a few clicks, making the return process hassle-free and efficient. Store owners benefit from immediate email notifications for each new request, ensuring prompt attention and action. The app's robust request management feature allows tracking and managing of returns seamlessly through its platform. Users can customize various aspects, including colors, messages, and setting a maximum return date to align with store policies. Additionally, NutimaReturn offers insightful statistics, enabling store owners to view the number and details of return requests, thus facilitating data-driven decision-making. By streamlining the return process, NutimaReturn promotes customer satisfaction through quick and effective return management.

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Customization options

Email notifications

Request management

Easy return requests

View statistics

Install App

Coco: AI Cart Recovery & Chat

$59-$159 / Month

7.5

51 Reviews

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AI Chat on Whatsapp with Cart Recovery and Newsletters Show more

CoCo WhatsApp AI is a game-changing virtual assistant designed to elevate your sales and customer service on WhatsApp. By seamlessly integrating with your existing setup, CoCo automates the recovery of abandoned carts and sends customized messages to drive revenue growth. The app allows you to craft exclusive offers and personalized communications, boosting engagement and satisfaction. Installation is quick and hassle-free, requiring no coding skills, so you can start optimizing conversions in just one minute. CoCo also offers features like AI chat through a customizable chat bubble widget and supports sending marketing campaigns and newsletters to opted-in users. Additionally, you can review all conversations to refine your strategy, and CoCo ensures GDPR compliance to protect user privacy. Transform your marketing strategy today with CoCo and leverage the full potential of WhatsApp for business success.

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Gdpr compliant

Marketing campaigns

Cart recovery

Newsletters

Ai chat

Review conversations

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SEA Post Purchase Survey App

$49-$139 / Month

9.1

126 Reviews

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Understand customers by attribution survey Show more

SEA Survey & Feedback App is a versatile tool designed to enhance customer engagement through comprehensive surveys and feedback collection. The app offers a wide array of customizable survey templates tailored for post-purchase analysis, customer satisfaction, and marketing attribution. Users can target specific groups by applying filters such as customer tags, visited pages, or products purchased, ensuring that surveys reach the most relevant audience. The app supports a variety of question types, from star ratings to short answers, allowing users to create dynamic and engaging questionnaires. With a centralized dashboard, users can manage all surveys efficiently, track responses in detail, and gain actionable insights to improve business strategies. Surveys can be distributed via any custom page, maximizing reach and improving customer response rates, ultimately elevating overall satisfaction. From capturing customer sentiments to quantifying insights, SEA Survey is ideal for businesses seeking to refine their engagement strategies through data-driven decisions.

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Customizable templates

Actionable insights

Detailed tracking

Targeted surveys

Dynamic questionnaires

Survey distribution

Install App

Whisper Post Purchase Survey

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Post purchase surveys made easy Show more

Whisper Post Purchase Survey is a powerful tool for creating insightful post-purchase surveys that engage your customers right at the checkout. The app allows you to seamlessly craft questions like "How did you hear about us?" to gain valuable feedback and understand your customer journey better. Once your survey is live, Whisper provides immediate insights by highlighting the most frequently selected choices, helping you identify your most successful marketing channels. Dive deeper into the data with interactive charts that display response totals by choice, as well as breakdowns by day or month for comprehensive analysis. The app's flexibility lets you effortlessly edit your surveys at any time—reorder questions, hide options, or tweak text—with all changes reflected instantly. Whisper ensures continuous optimization and adaptation, enabling you to fine-tune your customer feedback strategy without any hassle. Enhance your post-purchase experience and leverage data-driven decisions with Whisper Post Purchase Survey.

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Instant updates

Interactive charts

Create surveys

Analyse responses

Edit surveys

Reorder choices

Install App

Shopify support apps

Related Categories

Price

Based on reviews

Other Categories

Related Blog

Showing 220 to 240 of 1266 Apps

Klicker

Tracktor Order Tracking

WhatHub – Order Automation

PulseChat: AI Sales Chatbot

Request Callback - By Carton

ProProfs ‑ Live Chat & Chatbot

Jaweb AI Chatbot & Live Chat

Helpsuite Knowledgebase

Tido Whatsapp Wolf

Formester ‑ Form Builder

QChat: WhatsApp & Chat Buttons

Soof: Leading AI Chatbot

Kimiyi: AI Chatbot With Voice

mipaquete.com

Return Shield

Acobot Virtual Shop Assistant

NutimaReturn: Easy Return

Coco: AI Cart Recovery & Chat

SEA Post Purchase Survey App

Whisper Post Purchase Survey

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

2. How can these apps improve my store's customer experience?

3. Are Shopify support apps easy to integrate?

4. Do these apps offer analytics and reporting features?

5. Can I customize the features of these apps to suit my needs?

6. How do these apps help in boosting sales?

7. Are there free Shopify support apps available?

8. How do I choose the right support app for my store?

9. Is customer support available for these apps?