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Showing 220 to 240 of 1216 Apps

Order & shipping notifications via WhatsApp, SMS & Live Chat Show more

Mercuri SMS & WhatsApp Chat is a dynamic Shopify app designed to elevate eCommerce performance through personalized marketing and efficient customer communication. By leveraging WhatsApp and SMS, it enhances customer engagement and retention, crucial for driving sales and fostering brand loyalty. The app features an integrated SMS and WhatsApp Shared Inbox that works seamlessly with Gorgias SMS, enabling customer service teams to streamline operations and concentrate on more complex inquiries. Automated workflows take care of routine communications, such as order confirmations and shipping updates, significantly optimizing operational efficiency. Additionally, the app empowers businesses to send targeted marketing messages about new launches and sales, and provides timely notifications to keep customers informed. A WhatsApp Chat Widget offers a direct communication channel, while the app's capabilities extend to recovering abandoned carts by sending direct checkout links, effectively boosting conversion rates.
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Workflow automation
Abandoned cart recovery
Order notifications
Live chat
Shared inbox
Personalized marketing
  • $7-$49 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
1 Reviews

Reduce WISMO tickets and upsell products with order tracking Show more

TrackX - Order Tracking is a highly intuitive app designed to alleviate customer concerns and minimize the volume of WISMO (Where Is My Order) inquiries. By providing regular email updates and real-time order status notifications, TrackX ensures that your customers are always well-informed about their purchases. This app offers a customized and fully-branded tracking page, allowing businesses to maintain their brand identity while delivering essential tracking information. Additionally, TrackX presents opportunities for cross-selling and up-selling by incorporating custom product recommendations within the tracking experience. By centralizing order tracking information, it simplifies the process for both businesses and customers, enhancing overall satisfaction and efficiency. With its user-friendly interface and comprehensive features, TrackX is the ultimate solution for seamless order tracking and customer communication.
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Order tracking
Custom recommendations
Email updates
Branded page
  • $9-$79 / Month
  • Free Plan Available
8.2
1 Reviews

Add a "Request Callback" button to your store Show more

CallbackRequest is an intuitive application designed to streamline communication between businesses and their clients. It enables users to easily request a callback from a company without the hassle of waiting on hold or navigating complex phone menus. The app features a user-friendly interface where customers can specify their preferred times for a callback, ensuring convenience and efficiency. CallbackRequest also offers businesses advanced scheduling tools and real-time analytics to optimize their customer service operations. With seamless integration into existing CRM systems, the app helps businesses manage and prioritize callback requests effectively. Additionally, it supports multilingual capabilities, making it accessible to a diverse user base. By enhancing the callback process, CallbackRequest improves the overall customer experience and fosters better client retention.
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Customer engagement
Lead generation
Callback button
  • $19.9-$199 / Month
  • 7 Days Free Trial
8.2
27 Reviews

AI-Powered Email Support for E-commerce Success Show more

Lux ‑ Customer Support AI is an innovative app designed to streamline your store's customer service operations effortlessly. By using advanced AI, Lux generates accurate responses to customer inquiries even while you’re asleep, ensuring your customers are never left waiting. The app automatically categorizes and prioritizes tickets based on importance, allowing you to focus on high-priority issues first. Customization is at your fingertips, giving you the flexibility to tailor responses according to your unique shipping policies, refund policies, product specifics, and promotional offers. This personalized approach not only reduces your workload and employee costs but also significantly cuts down on response times, enhancing customer satisfaction and loyalty. With Lux, managing customer support becomes as simple as reviewing and sending pre-crafted replies when you start your day. Embrace a new level of efficiency in customer service with Lux ‑ Customer Support AI.
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Customizable settings
Automated replies
Priority sorting
Reduced workload
Auto-categorization
Fast response time
  • $9.99-$39.99 / Month
  • Free Plan Available
  • 7 Days Free Trial

"Revolutionize support with AI-driven chat for personalized customer experience." Show more

Assistly: AI Chat is an innovative solution for business owners seeking to elevate their customer support experience. This intelligent chat tool ensures that your customers receive personalized guidance as they explore your catalog, helping them find the right products efficiently. Equipped with advanced algorithms, Assistly adeptly understands customer inquiries and provides accurate recommendations, enhancing satisfaction and boosting sales. Seamlessly integrate live chat into your Shopify store for instant, real-time customer interactions. The app also automates routine tasks like welcomes, lead capture, and frequently asked questions, streamlining your support process. Invest in Assistly to transform your customer service operations and empower your business with cutting-edge technology.
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Automated responses
Product recommendations
Personalized assistance
Lead capture
Ai-driven chat
Real-time support
  • $13-$58 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • New
9.1
1 Reviews

Boost D2C growth with WhatsApp automation and AI chatbots.

  • $99 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
3 Reviews

Drive sales & automate support with your ChatGPT-4 AI Chatbot Show more

ShopCierge GPT-4 Sales Chatbot is an innovative AI-powered assistant designed to enhance the online shopping experience for both customers and businesses. Utilizing the advanced capabilities of the GPT-4 language model, this app provides real-time, interactive communication to help customers find the products they're looking for quickly and efficiently. It not only answers queries about product specifics but also offers personalized recommendations based on user preferences and purchase history. Seamlessly integrating with e-commerce platforms, ShopCierge automates routine inquiries and streamlines customer support, allowing sales teams to focus on more complex issues. Its intuitive interface and natural language processing ensure a conversational experience that feels human-like, ensuring that customers feel valued and understood. Additionally, businesses benefit from detailed analytic insights provided by the app, helping them tailor their marketing strategies and improve customer satisfaction.
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Multi-language support
Customer engagement
Product recommendations
Sales automation
Order processing
Live chat
  • $9.99-$89.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
29 Reviews

Add FAQ page, product FAQs. Product tabs & accordion with ease Show more

Simesy FAQ & Tabs Accordion is a powerful tool designed to enhance your Shopify store by providing seamless FAQ management. This app allows you to create unlimited FAQs, ensuring all your customers' frequently asked questions are addressed. With a dedicated FAQ page, your customers can quickly find answers without needing additional assistance, improving their shopping experience. The app offers flexibility by allowing FAQs to be displayed on product pages, homepage, CMS pages, and collection pages, ensuring crucial information is always accessible. It automatically organizes product descriptions into tabs and accordions, requiring no coding skills and ensuring a clean and efficient layout. Moreover, the app is compatible with any Shopify theme and offers SEO-friendly features, including instant search capabilities, making it an essential tool for enhancing product visibility and customer support. Whether you're a new store owner or managing a large catalog, Simesy FAQ & Tabs Accordion simplifies FAQ management and boosts your store’s navigability.
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Instant search
Unlimited faqs
Dedicated faq page
Display faq anywhere
Auto-organize product description
Seo-friendly faq
  • $0.49 / Month
  • Free Plan Available
  • 3 Days Free Trial
  • New
9.1
1 Reviews

Show more

KILATECH WhatsApp Button is a versatile tool designed to enhance user engagement on your online store by integrating a floating WhatsApp button with customizable positioning options. This app enables direct communication, offering an inline chatbox that allows users to start conversations seamlessly. It includes a smart notification popup, leveraging built-in intelligence to draw user attention effectively. To provide valuable insights into these interactions, the app supports both Google Analytics and Meta Pixel tracking. Designed with a global audience in mind, it offers multi-language support, ensuring accessibility and convenience for diverse users. The app allows you to fully customize the avatar, WhatsApp icon, and color scheme, ensuring effortless integration with your store's design. Whether you're looking to improve customer interaction or gather insightful data, KILATECH WhatsApp Button is a comprehensive solution that aligns with your aesthetic and functional needs.
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Customizable design
Multi-language support
Google analytics integration
Floating whatsapp button
Inline chatbox
Intelligent popup notification
  • $8.99-$49.99 / Month
  • Free Plan Available
  • 3 Days Free Trial
9.1
109 Reviews

Easy-to-use contact us page, contact form builder app for you Show more

S: Contact Form Builder is a dynamic app designed to enhance interaction on your website by allowing you to create customizable contact forms easily. Unlike just listing an email address, a contact form makes your site more engaging and professional, significantly aiding in business growth. This app enables users to build various form types such as contact, survey, product question, and subscription forms with ease. It supports advanced features including custom email messages, auto-response, and seamless integration with popular email services. You can effortlessly manage submissions, view history, and export data, enhancing your interaction with customers. Its multi-step and conditional logic capabilities, along with integration options for Shopify Customers and Google Sheets, make it a trusted choice for merchants globally. Discover the benefits of a robust contact form and see why S: Contact Form Builder is a preferred tool for businesses worldwide.
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Conditional logic
Multi-step forms
Google sheets integration
Shopify integration
Export submissions
Submission management

Simple Automation - Like An Invaluable Assistant Show more

SendHook - Email Automation is a powerful tool designed to enhance customer relationships for businesses of all sizes by automating personalized communication. Acting like a dedicated customer relationship manager, SendHook enables online stores to foster brand loyalty and drive growth through tailored 1:1 email and SMS campaigns. The app not only aids in customer retention but also provides a proactive line of communication to reduce product returns, thereby improving overall customer satisfaction. By streamlining these processes, even smaller businesses can significantly elevate their customer experience, turning occasional shoppers into loyal clients. With its user-friendly interface and robust features, SendHook is an essential asset for any business looking to enhance its customer interaction strategy and build lasting relationships that contribute to long-term success.
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Customer retention
Automated campaigns
Reduce returns
Sms integration
1:1 messaging
Brand loyalty
  • $99-$599 / Month
  • 7 Days Free Trial
9.1
1 Reviews

AI ambassador enhances sales with recommendations and real-time customer engagement.

Full CS operations managed by AI and a team of CS experts. Show more

Notch – Customer Support Suite is a transformative solution designed to elevate eCommerce customer support by seamlessly integrating AI precision with expert management. This comprehensive service takes over your entire customer support operations, eliminating the complexity and hassle of managing multiple providers, allowing you to focus entirely on business growth. Enjoy the benefits of enhanced customer satisfaction, improved operational efficiency, and peace of mind as Notch simplifies your workload. The app offers seamless integration with eCommerce platforms to deliver 24/7 automated chat support, utilizing your store's unique knowledge and insights. Additionally, Notch provides data-driven business insights to foster continuous revenue growth, ensuring that your support operations not only meet but exceed customer expectations. With Notch, managing customer service becomes an effortless process, leading to stronger relationships with your customers and driving your business success.
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Data-driven insights
Ai-powered operations
Expert team support
Seamless ecommerce integration
24/7 automated chat
  • $5 / Month
  • 7 Days Free Trial
  • New
9.1
1 Reviews

Enhance customer engagement with a customizable WhatsApp chat button. Show more

EcomZ: Waz Widget enhances your online store by integrating a customizable WhatsApp chat button, allowing for real-time interaction with your customers. This tool is designed to improve customer service and boost sales, featuring both floating and embedded button options for seamless accessibility. It supports one phone number and lets you customize both the display message for the button and the default message customers send, ensuring clear and engaging communication. Setting it up is effortless, requiring no coding skills, making it ideal for users of all levels. The app is a perfect solution for store owners looking to streamline customer interaction and provide instant support on product pages. With EcomZ: Waz Widget, engage more effectively with your audience and create a more interactive shopping experience.
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Real-time customer chat
Customizable whatsapp button
Floating and embedded buttons
Editable messages
  • $14.99-$299.99 / Month
  • 7 Days Free Trial
7.5
24 Reviews

Customer Accounts, Store Credits, Promotions, Returns and more Show more

Easy Accounts: Premium CRM is an innovative app designed to enhance your customer relationships by offering a personalized and interactive dashboard on your store. Upon logging in, customers are welcomed with a seamless multi-page account interface, incorporating your store's unique style. This intuitive dashboard offers a suite of features including Promotions, Store Credits, and a dedicated Returns and Exchanges center, making it easier for customers to track their Order History and manage Wishlists. The app not only elevates the aesthetic of customer accounts but also integrates essential tools aimed at improving customer experience and satisfaction. Store owners can manually issue Store Credits, fostering customer loyalty, or offer them in exchange for returns, simplifying the return process for both parties. Additionally, Easy Accounts offers a robust customer rewards program that boosts sales and retention, making it an indispensable tool for any e-commerce business looking to enrich their customer service offerings.
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Wishlist feature
Order history
Manage returns
Customer dashboard
Store credits
Promotions center
  • $19-$499 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
2 Reviews

AI shopping assistant for seamless support and boosted sales on Shopify.

Shopify integration
Product recommendations
Ai-powered chatbot
Order tracking
24/7 availability
  • $9-$79 / Month
  • Free Plan Available
9.1
1 Reviews

Know about shipping issues before customers do Show more

ShipAware is an innovative app designed to alert businesses to potential shipping issues before they escalate into customer complaints or refund requests. By receiving timely alerts for late shipments, unscanned packages, or late fulfillments, including those involving dropship or 3PL orders, businesses can proactively address shipping delays. The app helps reduce support tickets by automatically notifying customers about their order status, helping to manage expectations and improve satisfaction. ShipAware provides a comprehensive dashboard that allows businesses to view and filter all their shipments in one place, streamlining logistics management. Users can also set estimated delivery times and receive alerts when these times are exceeded, allowing for quick responses to any delays. With support for all US carriers, and the ability to connect easily to shipping software or shopping carts, ShipAware offers seamless integration into existing operations. Recommended actions based on tracking data help businesses mitigate potential issues, further enhancing shipping efficiency and customer experience.
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Multi-carrier support
Late shipment alerts
Auto customer emails
Shipment status dashboard
Set delivery estimates
  • $44.99-$199 / Month
9.1
4 Reviews

Effortlessly create customizable FAQ pages to enhance customer communication. Show more

The KM FAQ Page Adder app is a powerful tool for merchants aiming to enhance their customer support by reducing repetitive inquiries. By facilitating the easy creation of a detailed FAQ page, the app helps merchants address common customer questions, thereby improving response times and enhancing the overall shopping experience. Merchants can organize questions into categories for easier navigation, ensuring customers find answers quickly and efficiently. The app is ideal for those looking to save time on customer support while building trust and transparency with their clientele. With its simple interface and full customization options, the FAQ Page Adder integrates seamlessly with existing systems and offers a responsive design that suits any device. Overall, it empowers merchants to streamline communication and elevate customer satisfaction.
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Responsive design
Customizable faq pages
Effortless faq creation
Organize questions
  • $9-$99 / Month
  • 7 Days Free Trial
  • New

AI chatbot enhancing shopping with real-time, data-driven customer support. Show more

Smart Chatbot AI Assistant is a dynamic, AI-powered tool designed to enhance your Shopify store's customer service experience. This versatile chatbot seamlessly guides customers through your store, providing accurate and timely answers by leveraging data from your products, pages, blogs, store policies, and discounts. By automating responses to repetitive queries, it significantly reduces the workload on support staff, allowing for a more efficient allocation of resources. The chatbot's ability to understand and engage in natural, conversational interactions ensures a smoother, more personalized shopping journey for users. Additionally, it supports real-time discount enquiries and order tracking, enabling customers to access crucial information with ease. Overall, Smart Chatbot AI Assistant elevates customer engagement and satisfaction, making online shopping more intuitive and enjoyable.
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Order tracking
Real-time support
Natural conversation

Enable your customers to easily reach you via WhatsApp. Show more

The "WhatsApp Chat Button Squadkin" app provides a seamless way to integrate a WhatsApp chat button directly into your online store, enabling real-time communication with customers who have inquiries about products, services, orders, or returns. With the ability to set a pre-filled message, users can effortlessly initiate a chat with just a click, ensuring quick and direct communication. The app offers extensive customization options, allowing you to modify the button's layout, position, image, and colors to perfectly match your store's design aesthetic. Featuring three distinct layout designs, it provides a versatile approach to fit any store's needs. This tool not only enhances customer engagement but also streamlines support interactions, making it a valuable addition to any e-commerce platform. Start customizing your chat button today and improve your customer service effortlessly.
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Customizable button
Varied layouts
Add whatsapp button
Preset messages

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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