Shopify support apps

Live 1:1 Video Chat » Uptok

$1000 / Month

7.8

1 Reviews

1-on-1 Video Sessions with your Most Active Site Visitors Show more

Uptok is an innovative Live Video Commerce app that revolutionizes customer interaction by facilitating 1-on-1 video chats directly on your website. Designed for businesses looking to engage with high-intent customers, Uptok moves beyond impersonal chatbots and tedious forms, focusing instead on genuine human connections. This human-first platform leverages AI-driven algorithms to maximize real-time face-time between your team and potential buyers, ensuring your video interactions are as effective as possible. Key features include live intent detection, allowing you to focus on your most serious shoppers, and the Stream & Greet function, which lets you engage and assist customers with a friendly wave. Additionally, Uptok enhances customer interaction with smart in-session capabilities, enabling you to suggest personalized products and offer custom discounts. Perfect for businesses wishing to elevate their customer service through meaningful, personalized engagement, Uptok offers a seamless way to boost your video commerce ROI.

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Live intent detection

Stream & greet

Smart in-session interactions

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Chatbot & Live Chat | Algomo

$9-$499 / Month

7.9

11 Reviews

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Chatbots are old stuff, welcome to the new era of AI Agents Show more

Chatbot & Live Chat | Algomo offers an innovative solution for merchants looking to enhance their customer service experience. Utilizing advanced ChatGPT technology, Algomo effectively handles repetitive customer queries, allowing businesses to focus on converting visitors into buyers through a live chat feature. Its AI agents autonomously make decisions, recommend products, and update customers on their order status, streamlining operations. With multilingual capabilities and automatic translation, Algomo enables businesses to scale globally without language barriers. The app allows customization by letting users upload support documents or specify FAQs to make the chatbot smarter. Urgent queries are auto-detected and seamlessly handed over to live chat, ensuring no customer concern goes unattended. Easily integrate Algomo into your Shopify store in under a minute, with features like instant product search and order tracking, enriching the overall shopping experience.

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Product recommendations

Order tracking

Order status updates

Easy shopify integration

Automatic translation

Multilingual capabilities

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Elfsight Tripadvisor Reviews

$5.99 / Month

7.8

1 Reviews

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Import and embed Tripadvisor reviews. Collect new reviews. Show more

Elfsight Tripadvisor Reviews is a powerful tool designed to seamlessly integrate detailed TripAdvisor reviews into your website. Highlight your best reviews, complete with the author’s name, picture, and a direct link to your TripAdvisor account, making it easy for clients to explore more. The app offers robust filtering options, allowing you to display only the finest reviews, adjust text settings, and showcase ratings to enhance credibility. With automatic updates, your website will never miss a new review, ensuring your audience always sees the latest feedback. This application not only boosts your online presence by showcasing high ratings and social proof but also acts as an effective way to encourage more customer reviews. Effortlessly attract new clients and reinforce trust in your brand with this essential widget.

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Automatic updates

Import reviews

Embed tripadvisor

Review filters

Add ratings

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tawk.to Live Chat

6.7

231 Reviews

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Monitor and chat with site visitors in real time. Show more

The tawk.to Live Chat app is a powerful tool designed for Shopify users to enhance customer interaction and support. It enables seamless communication with visitors through unlimited messaging, ticketing, and agent seats, ensuring you never miss a sales opportunity. Compatible with iOS, Android, Windows, and Mac OSX, this app allows you to stay connected with customers no matter where you are. The integration of CRM, a knowledge base, and a ticketing system ensures real-time support for visitors at critical decision points. You can view and manage Shopify orders directly within chats and tickets, personalize greetings based on visitor behavior, and utilize shortcut message templates for quick responses. The app's CRM also allows managing unlimited customers and organizations efficiently. For any assistance, the 24/7 support team is just a chat away, ready to support you round the clock.

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Crm integration

Order management

Ticketing system

Real-time chat

Knowledge base

Canned responses

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Wonderment Post‑Purchase

$99-$349 / Month

7.9

75 Reviews

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Create wonderful post-purchase experiences.

Proactive notifications

Stalled shipments alert

Shipping exceptions notifications

Problem orders detection

Fulfillment patterns analysis

Carrier performance insight

Parcelous Order Tracking

$9.99-$49.99 / Month

7.7

60 Reviews

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Track orders at embedded page with 200+ carriers supported Show more

Parcelous Order Tracking is a convenient app designed to streamline the order tracking process for online store owners and their customers. It automatically extracts tracking numbers from order fulfillments, identifies potential carriers, and retrieves the relevant tracking information. The app creates a customized tracking page within your store, allowing customers to easily access their order status using their tracking, order number, or a linked email/phone number. By enabling self-service tracking, it significantly reduces the time spent on customer support inquiries related to shipping. The app supports carrier autodetection, eliminating the need to specify a carrier for each fulfillment, and it is capable of fetching tracking details from a wide range of carriers, rather than being limited to just a few. Additionally, it automatically fetches any additional or transit tracking numbers when available, ensuring comprehensive order tracking.

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Automatic tracking fetch

Carrier autodetection

Embedded tracking page

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Simplify Exit Intent Survey

$4.99 / Month

7.8

3 Reviews

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Collect vital information about why shoppers leave your store

Custom css

Revenue maximization

Intuitive editor

Exit intent popup

Custom response options

Ux improvements

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PulseChat: AI Sales Chatbot

$14-$149 / Month

7.8

7 Reviews

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Boost Sales and Automate Support with ChatGPT-4 AI Chat Show more

PulseChat is an AI-powered sales chatbot designed to elevate your business's customer service experience. Utilizing the advanced GPT-4 technology, it operates around the clock and communicates in over 100 languages, effectively replacing the need for a human team to manage customer inquiries. With simple integration into your online store, PulseChat offers instant responses for order tracking, product recommendations, and general customer support. This powerful tool breaks down language barriers and eliminates wait times, leading to improved sales and increased average order value (AOV). You can personalize the chat experience to align with your brand's voice, ensuring consistency and brand integrity. Additionally, you have the ability to monitor all customer interactions, providing you with insights and control. With PulseChat, enhancing customer satisfaction and boosting sales performance has never been easier.

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Product recommendations

Ai-powered chatbot

Customizable responses

Order tracking

Easy integration

24/7 support

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Atharva Easy Cancel Order

$4.99 / Month

7.8

1 Reviews

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Streamline Order Management with Easy Cancel Order and Reorder

Customizable buttons

Reorder items

Order cancelation

Cancelation reasons

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SMSA Shipping App. (official)

7.8

3 Reviews

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The App allows you to create shipping labels and track orders. Show more

The SMSA Shipping App is a comprehensive tool designed to streamline shipping and fulfillment processes for businesses using Shopify e-commerce platforms. It allows users to effortlessly create SMSA shipping labels and manage their logistics by tracking orders from pick-up to delivery. Whether you are an existing SMSA customer on a postpaid plan or new to SMSA's services on a prepaid plan, the app caters to your needs. The integration with Shopify is made simple, enabling shops to connect without hassle. Users can enjoy automated shipping operations, making it easier and faster to print labels for both domestic and international orders. This app is essential for businesses looking to enhance their shipping efficiency and customer satisfaction. With real-time tracking capabilities, businesses can ensure transparency and reliability in order fulfillment.

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Automate shipping

Track orders

Create shipping labels

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Baback ‑ Exchanges & Returns

$99 / Month

7.8

11 Reviews

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All the post-purchase up to the WMS: returns, exchanges, vouch Show more

Baback is a comprehensive app designed specifically for Shopify merchants to streamline the post-purchase experience, focusing on exchanges and returns. This software suite enhances customer satisfaction with a user-friendly interface that simplifies the return process, offering options for exchanges, coupons, or refunds. The app also features a robust logistics interface, ensuring clarity and efficiency in managing returns. Baback seamlessly integrates with all logistics providers, allowing merchants to oversee and control their entire return process effortlessly. Additionally, it offers competitive partner return transport contracts, further optimizing the return management process. Baback empowers merchants to deliver a seamless post-purchase journey, enhancing both customer satisfaction and operational efficiency.

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Automated exchanges management

Automated returns management

End-to-end post-purchase solution

Front-end user interface

Pushes exchanges, coupons, refunds

Complete logistics interface

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Rush ‑ Order Tracking & EDD

$9-$199 / Month

7.8

314 Reviews

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Order Tracker, Track Package, Delivery Tracking, Order Status Show more

Rush - Order Tracking & EDD is a powerful app designed to enhance the post-purchase experience by providing a seamless delivery tracking system that reduces customer anxiety and fosters loyalty. The app automatically matches shipments with carriers, ensuring accurate tracking and updates across more than 1,300 carriers. Users can create attractive "Track My Order" pages and automate SMS and email notifications, keeping customers informed at every stage of the delivery process. By integrating opportunities for upsells and cross-sells throughout the delivery journey, Rush opens potential new revenue channels for businesses. Additionally, the app offers customization options for tracking pages, allowing businesses to include estimated delivery dates and improve customer confidence. Features such as AI-powered delivery predictions and integrations with platforms like Klaviyo and Yotpo SMSBump further boost the app's capability. With comprehensive support, including onboarding assistance and 24/7 availability via Slack, Rush ensures a smoother, more profitable delivery experience.

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Carrier integration

Email notifications

Estimated delivery date

Upsells & cross-sells

Branded tracking pages

Sms notifications

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Code Returns & Exchanges

$50-$300 / Month

7.8

2 Reviews

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Branded self-service Returns & Exchanges portal

Product exchanges

Simple dashboard

Plug-and-play

Self-service portal

Boosts revenue

More exchanges

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Webkul AI Driven Product FAQ

$5 / Month

6.7

9 Reviews

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Dynamic FAQ on Product Pages,helps in solving Customer Queries

Dynamic faqs

Product-specific faqs

Store faqs

Customizable faq block

Jquery accordion style

Reduce repetitive queries

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Reputon Etsy Reviews

$6.99 / Month

7.7

188 Reviews

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Import Etsy reviews. Embed testimonials & rating badge widget. Show more

Reputon Etsy Reviews is a powerful app designed to integrate Etsy reviews seamlessly into your Shopify store, boosting trust, reputation, and social proof. It allows users to effortlessly add Etsy reviews to their Shopify site with just one click, requiring no coding skills. By linking to your Etsy seller page, you can easily import and display customer reviews in various formats, such as carousels, badges, and grids, across your store. The app also supports the Etsy 4% Share and Save link, offering additional earning potential. With Reputon, you can showcase 5-star reviews and build consumer confidence through aesthetically pleasing displays and layouts. This tool is perfect for businesses looking to leverage their Etsy reputation, ultimately driving sales and enhancing customer engagement.

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No coding required

Import etsy reviews

Embed testimonials

Rating badge widget

Easy etsy integration

Etsy share and save link

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Variant Descriptions King

$9.9 / Month

7.1

104 Reviews

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Show description of selected variant, add accordions/tabs, etc

Mobile responsive

Customizable appearance

Variant descriptions

Tabs/accordions

Universal theme compatibility

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eCommerce Returns Management

$29-$49 / Month

7.8

8 Reviews

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Unlock an exceptional returns experience

Advanced analytics

Analytics dashboard

Automatic notifications

Integrated shipping

White-label portal

Store credit refunds

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Persifund Automated Returns

7.8

1 Reviews

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Eliminate manual tasks by automated return workflows Show more

PersiFund Automated Returns transforms the often frustrating process of returns into a valuable sales opportunity. By offering a self-service returns center, it empowers customers to manage their returns effortlessly while receiving real-time email notifications to stay updated on the return status. The app centralizes returns management, streamlining the process and resulting in time and cost savings for both businesses and their customers. With customizable return solutions, PersiFund encourages exchanges instead of outright returns, thereby preventing lost sales and enhancing customer satisfaction. The platform also incorporates advanced features like an automated branded returns and exchange portal, sophisticated eligibility rules to thwart fraud, and seamless integration with shipping carriers. Additionally, access to detailed returns data allows businesses to make informed decisions to further minimize returns and boost sales success.

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Automated workflows

Self-service returns center

Real-time email notifications

Centralized management platform

Customizable return solutions

Branded returns portal

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Viral Throb

$9 / Month

7.8

2 Reviews

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Seamless branded notifications delivery to customers

Order fulfillment notification

Order confirmation notification

Order cancellation notification

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StatusPro ‑ Order Status

$9-$99 / Month

7.9

29 Reviews

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Simplify order management with your own custom order statuses.

Custom order statuses

Auto email notifications

Order lookup page

Qr code updates

Order due dates

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Showing 220 to 240 of 935 Apps

Live 1:1 Video Chat » Uptok

Chatbot & Live Chat | Algomo

Elfsight Tripadvisor Reviews

tawk.to Live Chat

Wonderment Post‑Purchase

Parcelous Order Tracking

Simplify Exit Intent Survey

PulseChat: AI Sales Chatbot

Atharva Easy Cancel Order

SMSA Shipping App. (official)

Baback ‑ Exchanges & Returns

Rush ‑ Order Tracking & EDD

Code Returns & Exchanges

Webkul AI Driven Product FAQ

Reputon Etsy Reviews

Variant Descriptions King

eCommerce Returns Management

Persifund Automated Returns

Viral Throb

StatusPro ‑ Order Status