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Showing 280 to 300 of 1435 Apps
Superhumans: Email, SMS, Chat

Superhumans: Email, SMS, Chat

  • Free Plan Available
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Live chat support with real agents Show more

Superhuman Support is an all-in-one customer support tool designed to enhance your business's revenue and conversions through live chat, email, and SMS communication. With a dedicated team of real humans, it provides round-the-clock, 24/7/365 assistance to ensure your customers receive personalized and attentive support at all times. Unlike traditional automated solutions, Superhuman Support guarantees a human touch, making customer interactions more meaningful and effective. Seamlessly integrate this tool with your Shopify store and start seeing results in minutes. The app is designed to be a cost-effective solution, offering substantial savings compared to hiring an extensive support team, while still ensuring increased ROI. Additionally, it features an intuitive dashboard for performance tracking and analytics, providing insights to improve customer support strategies. Dedicated account managers are also available to offer personalized assistance, making Superhuman Support a comprehensive solution for all your customer service needs.
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Seamless integration
Performance tracking
Live chat
Dedicated account managers
Email support
24/7/365 support
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Fuzzy Surveys

Fuzzy Surveys

  • Free App
6.9
12 Reviews
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Add polls & surveys to your stores post purchase page Show more

Fuzzy Surveys is a powerful tool designed to help businesses enhance their sales and customer satisfaction by collecting valuable insights directly from their customers. With an intuitive editor, users can effortlessly integrate surveys into the order confirmation screen, capturing critical feedback about customer needs and preferences. These insights have consistently demonstrated their ability to boost the average order value (AOV) and open up new marketing opportunities. Fuzzy Surveys allows for seamless setup of visually appealing surveys that align perfectly with your brand's order pages. By gathering feedback post-purchase, businesses can better understand customer behavior and identify high-performing sales channels or potential areas for conversion growth. Overall, Fuzzy Surveys empowers businesses to make data-driven decisions that fuel customer satisfaction and revenue growth.
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Seamless integration
Editor tool
Post-purchase surveys
Customer insights
Increase aov
Sales channels
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Maven AI

Maven AI

  • Free Plan Available
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AI-powered customer support and sales, 24/7 assistance for seamless shopping.

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Ordertracker ‑ Track & Upsell

Ordertracker ‑ Track & Upsell

  • $9-$99 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.4
63 Reviews
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Upsell, Order Tracking, Track Order, Order Lookup, Tracker Show more

Ordertracker ‑ Track & Upsell is an intuitive app designed to enhance your store's order tracking capabilities by integrating a fully customizable order tracking page and a handy track order button on the order status page. It offers a comprehensive order lookup form that allows tracking regardless of the courier, and ensures clarity by replacing complex Chinese parcel tracking events and customs clearance events with generic phrases. This feature-rich app supports tracking from over 1200 couriers, providing detailed analytics for improved delivery times. The app not only simplifies the tracking process for customers but also aids store owners in optimizing shipping efficiency. With automatic order status masking for parcels originating from China, Ordertracker maintains seamless communication. It's an essential tool for businesses aiming to enhance shopper experience while boosting operational insights.
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Customizable tracking page
Delivery analytics
Order lookup form
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Easy WhatsApp LiveChat

Easy WhatsApp LiveChat

  • Free Plan Available
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Enhance Support With WhatsApp Chat Button & Live Chat! Show more

Easy WhatsApp LiveChat is an intuitive app designed to strengthen customer relationships by providing a seamless communication channel directly through WhatsApp. It features thoughtfully pre-filled messages that streamline interactions, ensuring a user-friendly experience. With this app, businesses can enhance customer satisfaction, strengthen loyalty, and potentially boost sales, thanks to its interactive chat widget that's visible across all devices. Customization is simple, allowing users to tailor the chat button to align with their store's aesthetic without requiring any coding. The app offers easy installation and configuration, making it accessible for businesses of all sizes. Personalization options further enhance customer interactions, allowing businesses to engage more effectively with their audience.
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Simple installation
Customizable button
Pre-filled messages
Seamless widget
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Login as Customer: Support

Login as Customer: Support

  • $39 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.5
10 Reviews
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Login to customer account from admin panel in one click Show more

The Login As Customer ‑ Magefan app streamlines customer support by allowing administrators or managers to log into customer accounts with ease, either using Multipass or without it. This capability empowers support teams to assist customers effectively by managing orders, resolving issues, and answering questions directly within the customer account interface. Additionally, the app includes features for customers to request support, enhancing customer satisfaction and engagement. Managers can also update customer passwords when assisting with login issues, ensuring smooth and secure access. With its user-friendly interface, the app is a powerful tool for businesses aiming to improve customer service efficiency and effectiveness. Whether troubleshooting or supporting transactions, this extension offers a seamless experience for both customers and support teams.
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Issue resolution
Customer account access
Multipass login
Order assistance
Password change
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Miduoke

Miduoke

  • Free Plan Available
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All-channel cross-border electricity online customer system Show more

Miduoke Enterprise Edition is a comprehensive customer engagement solution that seamlessly integrates with multiple communication channels including websites, WeCom, WeChat Official Accounts, Mini Programs, Weibo, Douyin, Facebook, and LINE. This app allows businesses to track customer interactions across these platforms, providing a unified view of customer activities. Equipped with AI-powered customer service capabilities, it enhances experience by offering intelligent dialogue distribution and managing intelligent work orders efficiently. Miduoke further aids businesses in CRM management and ensures swift communication between visitors and customer service agents, thereby boosting conversion rates. The platform also supports automatic translation and maintains historical interaction records for more insightful analysis. By using Miduoke, enterprises can deploy solutions across all channels, gaining valuable data insights to refine their strategies and improve service delivery.
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Cross-channel tracking
Automatic translation
Historical records
Ai customer service
Crm management
Dialogue distribution
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Xenforum

Xenforum

  • $19-$49 / Month
  • 7 Days Free Trial
7.2
19 Reviews
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Easy to build a professional community forum around your brand Show more

Xenforum is a dynamic and intuitive platform designed to redefine online community interactions. With a sleek and user-friendly interface, the app allows users to create, manage, and engage in diverse forums on topics they are passionate about. Xenforum offers real-time discussions, advanced moderation tools, and customizable features to enhance user experience and control. Its robust privacy settings prioritize user security while fostering open and respectful communication. The app also supports multimedia sharing, enabling rich and interactive discussion threads. Whether you’re looking to connect with like-minded individuals or explore new interests, Xenforum provides a customizable and vibrant virtual meeting space for everyone.
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Mobile-friendly design
Seamless integration
Analytics and reporting
Customizable interface
User-generated content
Activity tracking
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Census: Customer Surveys

Census: Customer Surveys

  • $25-$50 / Month
  • Free Plan Available
  • 28 Days Free Trial
8.2
23 Reviews
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Onsite & Post-Purchase Surveys for Attribution, Insight & More Show more

Census: Customer Surveys is a powerful tool designed to enhance your understanding of customer behavior through comprehensive post-purchase and onsite surveys. By leveraging rule-based questions segmented by device, shipping address, cart items, product type, and more, you can gather nuanced insights into key areas such as attribution, customer satisfaction, brand sentiment, and onsite experiences. The app’s AI-powered dashboard provides a seamless way to analyze qualitative customer data and feedback, offering AI-generated recommendations, analysis, and scoring to optimize your operations. Sophisticated logic ensures that questions are tailored to extract the most relevant feedback, enabling you to better understand how customers discover your brand and interact with your site. With seamless performance tested by Shopify, Census guarantees zero impact on store functionality while delivering detailed reports with powerful filtering options. This app empowers ecommerce businesses to make informed, data-driven decisions for enhancing customer experiences and boosting brand loyalty.
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Segmentation options
Rule-based questions
Ai-powered dashboard
Actionable recommendations
Attribution insights
Brand sentiment analysis
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Delivery Protection

Delivery Protection

  • Free App
7.4
2 Reviews
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Protect your customers from lost, stolen, or damaged orders Show more

Delivery Protection is a cutting-edge app designed to safeguard your purchases against theft, damage, or unforeseen incidents. It offers a seamless experience, allowing users to effortlessly add protection to their orders with just a few taps, eliminating the need for complex processes. The app's intuitive interface ensures that everyone can navigate it with ease, making it accessible to users of all ages and tech-savvy levels. With hassle-free claims, customers can manage their protection plans and claims without encountering any obstacles, ensuring swift resolutions when issues arise. Supported by a dedicated customer service team, the app provides exceptional support to address any queries or concerns users might have. Delivery Protection offers peace of mind by guaranteeing that your valuable orders remain secure from the moment of purchase until they reach your doorstep.
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Seamless integration
User-friendly interface
Easy order protection
Hassle-free claims
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ChatGPT Plus for Customer Care

ChatGPT Plus for Customer Care

  • $9-$50 / Month
  • Free Plan Available
8.2
2 Reviews
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Zero-setup Ai Sales Associate trained on your catalog. Show more

ChatGPT Plus for Customer Care is your round-the-clock virtual assistant designed to revolutionize your online sales experience. Imagine having a seasoned salesperson available 24/7, providing your customers with real-time, personalized recommendations based on their browsing habits and previous purchases. By seamlessly integrating with your unique product and customer data, this AI-driven platform enhances customer satisfaction and boosts sales without the need for complex setup. Simply install, and let the AI work its magic by auto-training on your catalog instantly. Customize the experience by crafting a personality, choosing vibrant colors, and adding your personal icons. Built on OpenAI's advanced GPT-4 model, ChatGPT Plus for Customer Care supports various communication channels like email, Messenger, or WhatsApp, providing tailored support that aligns with your brand. For more information or inquiries, reach out via WhatsApp at +6588816196.
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Real-time recommendations
Customizable chatbot
Personalized browsing
Auto-trained ai
24/7 accessibility
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easy Google Customer Reviews

easy Google Customer Reviews

  • $20 / Month
  • 7 Days Free Trial
9.1
22 Reviews
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Auto-implementation of the Google survey opt-in code Show more

Easy Google Customer Reviews is an intuitive app designed to seamlessly integrate Google review functionalities into your online store without requiring any coding skills. With just a few clicks, merchants can add a review capture form directly to their order status page, allowing them to collect valuable customer feedback after each purchase. Once connected to your Google account, the app effortlessly displays your Google reviews and product reviews on your store, enhancing credibility and customer trust. Additionally, you can enter your Google Merchant Center ID to feature a Seller Rating badge prominently on your site. This app supports Google’s Product Reviews feature, making it a comprehensive solution for managing and showcasing authentic reviews. The straightforward setup process ensures that even those with minimal technical knowledge can start benefiting from increased customer engagement and improved online reputation.
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Display google reviews
Order status form
Auto survey opt-in
Seller rating badge
Supports product reviews
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Pax: Yurtiçi Kargo

Pax: Yurtiçi Kargo

  • $9.99-$29.99 / Month
9.1
19 Reviews
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Kargo Takip Kodu & Kapıda Ödeme & Kargo Etiketi & Entegrasyon

Kapıda ödeme
Kargo takip kodu
Otomatik arşiv
Email ve sms
Toplu etiket
Otomatik kargo seçimi
Install App
PalSync | PayPal Tracking Sync

PalSync | PayPal Tracking Sync

  • $8.99-$14.99 / Month
  • Free Plan Available
  • 3 Days Free Trial
9.1
1 Reviews
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PayPal tracking, Auto sync tracking info to PayPal Accounts Show more

PalSync PayPal Tracking Sync is a powerful tool designed for e-commerce merchants to effortlessly manage their transaction tracking. With the ability to add tracking numbers to PayPal and Stripe in just five seconds with a single click, PalSync significantly reduces the administrative burden while enhancing order verification. This efficiency helps merchants mitigate the risks of payment fraud, disputes, and chargebacks, ensuring smoother transactions and quicker fund releases. By providing real-time tracking information, the app ensures customers receive timely updates, increasing their satisfaction and reducing anxiety over their orders. Additionally, PalSync allows users to seamlessly update tracking information for transactions up to 365 days old, ensuring comprehensive record-keeping. The app also features courier mapping capabilities, effectively synchronizing courier data from Shopify to PayPal. With PalSync, managing e-commerce transactions becomes less time-consuming and more secure, boosting customer trust and merchant confidence.
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Performance tracking
Courier mapping
Real-time tracking
Auto sync tracking
Order verification
Old orders processing
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Fullcourt

Fullcourt

  • Free Plan Available
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The simple, easy-to-use, affordable ecommerce helpdesk Show more

Fullcourt is a powerful ecommerce helpdesk designed to streamline customer support for Shopify stores by consolidating all support channels into a single interface. It integrates email, Instagram, and Facebook messages into one unified inbox, enabling your team to respond to customer inquiries faster and with greater organization. Fullcourt allows users to efficiently manage orders by editing, refunding, and duplicating them directly within the app, significantly reducing time spent and minimizing errors. It provides comprehensive access to order details and past conversation history, ensuring your team can handle customer issues with complete context. To enhance workflow management, Fullcourt facilitates the assignment of tickets, addition of internal notes, and usage of tags to keep everything organized. Additionally, its robust search features allow team members to quickly find messages, orders, and conversations, ensuring accurate and timely responses to customer needs.
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Order management
Efficient search
Unified inbox
Customer context
Team workflow organization
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RT: Instant FAQ, Help Center

RT: Instant FAQ, Help Center

  • Free Plan Available
9.1
32 Reviews
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Build a help center with unlimited FAQs to reduce support time Show more

RT: Instant FAQ, Help Center is a powerful tool designed to streamline customer support and enhance user satisfaction by providing instant answers to common queries. This app allows businesses to effortlessly create and manage an unlimited number of FAQs on their website, ensuring that customers can find the information they need without delay. By reducing uncertainty, the app fosters trust and purchase confidence, potentially boosting sales. Additionally, the integration with popular messaging platforms like WhatsApp, Facebook Messenger, Telegram, Skype, Viber, and Zalo, provides customers with multiple channels for obtaining support, enhancing their overall experience. With its user-friendly interface, RT: Instant FAQ, Help Center makes it easy for businesses to maintain an up-to-date and effective help center, ensuring swift and accurate customer interactions. This tool is ideal for companies looking to improve customer engagement and streamline their support processes.
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Quick setup
Unlimited faqs
Integrated chats
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Desk360

Desk360

  • $24 / Month
  • Free Plan Available
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Omnichannel customer service and real-time chat support Show more

Desk360 is a comprehensive customer support platform designed to enhance real-time communication between Shopify store owners and their customers. It features a personalized live chat widget that integrates seamlessly into Shopify, allowing store owners to effortlessly manage customer interactions from a single interface. This powerful tool not only consolidates all customer messages in one place but also helps boost customer satisfaction and sales. With Desk360, store owners can provide immediate assistance, resolve queries quickly, and create a more engaging shopping experience. Integration is quick and simple, taking only seconds to set up, making it an ideal solution for those looking to enhance their customer support capabilities. Whether dealing with inquiries, feedback, or support requests, Desk360 streamlines communication and ensures a more efficient and responsive customer support process.
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Real-time chat
Omnichannel support
Single-page messages
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POWR: Customer Survey | Poll

POWR: Customer Survey | Poll

  • $10.99-$98.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.2
49 Reviews
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Collect Feedback with a Post-Purchase Survey for Improvement Show more

POWR: Customer Survey | Poll is a powerful tool designed to help businesses uncover key drivers of new sales and identify factors contributing to customer loss. By collecting post-purchase feedback, this app empowers businesses to enhance their marketing and sales strategies. Users can gain valuable insights into various aspects of the customer experience, such as store layout, product selection, and the checkout process, through satisfaction surveys and polls. The app offers numerous integrations and pre-built templates, enabling users to create customer satisfaction surveys and polls quickly and efficiently. With features like auto-saving to the Responses Dashboard, instant email alerts, and Google Sheets synchronization, important feedback is never lost. The app supports diverse field options, including dropdowns, multiple choice, email, images, and star ratings, allowing for comprehensive data collection. Additionally, built-in reCAPTCHA functionality ensures security by preventing unwanted spam responses.
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Instant email alerts
Google sheets sync
Pre-built templates
Multi-question surveys
Multiple field options
Recaptcha protection
Install App
OT: WhatsApp Chat & FAQ

OT: WhatsApp Chat & FAQ

  • Free Plan Available
9.1
1 Reviews
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Enhance your customer support via WhatsApp Chat and FAQ Show more

OT: WhatsApp Chat & FAQ is a versatile app designed to streamline customer support and enhance user experience by enabling instant communication through WhatsApp. With this app, businesses can quickly redirect customers to WhatsApp for immediate assistance, improving response times and satisfaction. The app allows customization of the helpdesk widget to seamlessly integrate with the business's theme, creating a cohesive and pleasant visual experience for users. Additionally, the infinite FAQ database helps businesses efficiently address common customer inquiries by creating tailored frequently asked questions. This feature not only boosts customer satisfaction but also supports increased conversion rates by ensuring timely and informative responses. Users can also customize working hours and automate holiday messages, ensuring consistent communication. Overall, OT: WhatsApp Chat & FAQ is a comprehensive solution to enhance customer interaction, satisfaction, and business efficiency.
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Whatsapp integration
Customizable helpdesk
Infinite faq database
Quick support redirection
Holiday messages
Storefront customization
Install App
Easybook ‑ Live Chat & AI Chat

Easybook ‑ Live Chat & AI Chat

  • Free Plan Available
  • New
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AI-powered Shopify assistant for inventory, orders, and customer inquiries.

Install App

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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