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Showing 280 to 300 of 1829 Apps

"Instant WhatsApp chat button for seamless customer communication on Shopify."

  • $199-$799 / Month
  • 14 Days Free Trial
8.2
6 Reviews

AI Concierge for seamless online shopping guidance and conversion. Show more

Gentoo AI Concierge is an innovative solution designed to enhance the online shopping experience by acting as a virtual in-store assistant. Unlike traditional online shopping tools that rely on search bars and filters, Gentoo empowers shoppers by initiating conversations during moments of hesitation. Trained on your specific product catalog, this AI seamlessly understands customer needs and guides them to products that fit their preferences, improving conversion rates. Gentoo utilizes journey-based messaging to effectively start and maintain customer interactions. The app offers guideline-based training to ensure a deep understanding of both products and users, providing a personalized experience. With a customizable user interface that aligns with your store's branding, Gentoo AI Concierge also features real-time performance tracking and valuable customer insights to drive sales and enhance business strategies.
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Customizable ui
Customer insights
Real-time performance tracking
Journey-based messaging
Guideline-based training
  • $9.99 / Month
  • Free Plan Available
  • 7 Days Free Trial

"Enhance customer engagement with instant Telegram chat integration for support." Show more

K: Telegram Chat is an innovative app designed to enhance customer communication by integrating with Telegram, a widely trusted messaging platform. It enables website visitors to instantly connect with your business, making it effortless for them to send inquiries or provide feedback. The app offers a user-friendly chat tool that drives sales and engagement by delivering immediate support via Telegram. It allows users to select specific team members or departments for faster, more efficient responses. The integration offers customization options, such as adjusting colors, welcome messages, and icons to match your website’s branding. By providing prompt support and quick resolutions, K: Telegram Chat helps improve overall customer satisfaction. Manage your conversations seamlessly from any device, ensuring constant, responsive engagement with your audience anytime and anywhere.
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Customizable branding
Instant integration
Responsive support
User-friendly tool
Cross-device management
Prompt support

Branded support forms with AI replies; organized, efficient customer service.

  • $14.99-$149.99 / Month
  • Free Plan Available

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Conversight AI Agent is a powerful ecommerce tool designed to enhance customer engagement and streamline support tasks. This smart storefront chatbot allows merchants to interact with visitors, instantly answering product-related inquiries to boost sales and reduce the burden on support teams. The app is poised to introduce a new feature that transforms real customer queries into SEO-friendly FAQs, amplifying the store's search visibility. Built for simplicity, Conversight requires no complex setup and can be effortlessly customized to align with your brand’s identity. By harnessing the capabilities of advanced AI tools like Claude and Shopify’s Model Context Protocol, it promises to improve customer interactions and drive conversions. Its adaptability and SEO focus aim to broaden discoverability on platforms such as ChatGPT and Perplexity, ensuring your store remains competitive and easy to find.
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  • $4.99-$14.99 / Month
  • Free Plan Available
  • New

Automate WhatsApp order updates and reminders for seamless Shopify integration.

  • $8-$20 / Month
  • Free Plan Available
  • New

AI-powered retail assistant for managing customer support and enhancing shopper experience.

Enable your customers to ask product-related questions Show more

Inquiris: Questions & Answers is an innovative app designed to enhance customer engagement and trust on your online store. By allowing customers to ask product-related questions, it fosters a sense of interactivity and transparency. Merchants can easily manage and moderate inquiries, ensuring that customer questions are addressed promptly and accurately. This dynamic Q&A feature not only improves the shopping experience but also has the potential to turn inquiries into sales by providing detailed product information. Additionally, the app offers data export capabilities, allowing merchants to maintain records of customer interactions in CSV format. Revolutionize your customer engagement strategy with Inquiris, and transform the way customers interact with your store.
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Ask questions
Moderate inquiries
Respond to queries
Export data
  • $49.99 / Month
  • 30 Days Free Trial
8.2
5 Reviews

Effortlessly manage takeback programs, boost loyalty, and drive sustainable sales.

  • $4.99-$49.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
6 Reviews

Order Lookup, ETA & Custom Status Page on your Store Domain. Show more

GZ Order Tracking Page is a must-have app for online retailers who want to enhance customer satisfaction by providing real-time updates on order status. This intuitive platform enables customers to track their orders from placement until delivery, offering clear insights into estimated shipping and arrival dates. By simply entering an order number and email address, customers can access the latest updates on their purchases, significantly reducing the common support inquiry, "Where's my order?" Retailers can set up processing times and estimated arrival dates tailored to each shipping profile and even customize order statuses to reflect their unique order fulfillment process. The app also offers the ability to display shipping messages and ETA information directly below the "Add to Cart" button, providing customers with the information they crave even before they complete their purchase. Most importantly, GZ Order Tracking Page ensures that customer data remains secure, avoiding the risks associated with sharing sensitive information with third-party applications. With this app, retailers not only streamline their operational efficiency but also enhance buyer confidence and satisfaction.
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Order tracking
Estimated arrival
Custom status

Create and customize forms effortlessly with Formigo's no-code builder.

DIYVA - AI Chatbot Assistant for your Customers Show more

DIYVA Conversational AI is a versatile tool designed to seamlessly collect customer feedback and insights through voice-based interactions. With DIYVA, store owners can easily create and customize voice-driven surveys and dialogs to gather customer satisfaction data, product reviews, and responses to questionnaires on a variety of topics. The app offers a frictionless interface for customers, making it simple for them to share their opinions and enhance their engagement with your business. Currently, DIYVA supports only Vintage Themes, but stores utilizing Online Store 2.0 can contact the team for integration assistance. Additionally, the app allows for the integration of chatbots on Collection, Product, and Order Status pages, and provides customization options for aligning the chatbot widget's color with your store's theme. Questionnaire editing is conveniently accessible via the DIYVA Platform, ensuring adaptability and efficient management.
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Order status integration
Customizable widget
Product reviews
Customer surveys
Voice-based dialogs
Engaging chatbot

Post purchase surveys made easy Show more

Whisper Post Purchase Survey is a powerful tool for creating insightful post-purchase surveys that engage your customers right at the checkout. The app allows you to seamlessly craft questions like "How did you hear about us?" to gain valuable feedback and understand your customer journey better. Once your survey is live, Whisper provides immediate insights by highlighting the most frequently selected choices, helping you identify your most successful marketing channels. Dive deeper into the data with interactive charts that display response totals by choice, as well as breakdowns by day or month for comprehensive analysis. The app's flexibility lets you effortlessly edit your surveys at any time—reorder questions, hide options, or tweak text—with all changes reflected instantly. Whisper ensures continuous optimization and adaptation, enabling you to fine-tune your customer feedback strategy without any hassle. Enhance your post-purchase experience and leverage data-driven decisions with Whisper Post Purchase Survey.
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Instant updates
Interactive charts
Create surveys
Analyse responses
Edit surveys
Reorder choices
  • $19-$129 / Month
  • Free Plan Available

AI-powered assistant streamlining sales, enhancing experiences, and automating e-commerce effortlessly.

Turn returns and exchanges into a lever for loyalty and sales Show more

Reveni Returns & Exchanges is a robust app designed to elevate the post-purchase experience, enhancing customer loyalty and driving recurring sales. With its customizable Return portal and Merchant dashboard, the app provides transparency, simplicity, and speed in managing returns and exchanges. It automates the RMA process, from defining policies and return reasons to setting up shipping methods, reducing both expenses and customer complaints. The user-friendly return portal allows customers to self-manage refunds and exchanges, while the customizable return methods adapt to location, transaction type, and order amount. Automatic instructions ensure successful product returns, and merchants gain increased control over their processes through a comprehensive dashboard. By enabling auto-acceptance or rejection of returns and triggering immediate refunds, Reveni optimizes operations and maximizes customer satisfaction.
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Tailored return portal
Merchant dashboard
Automate rma process
Customizable return methods
Automated instructions
Control over returns

Automatically resolve your customer service requests using AI. Show more

DigitalGenius is a cutting-edge app that revolutionizes the customer journey with its advanced AI and deep integration capabilities. Designed to enhance post-purchase support and boost lifetime customer value, it drives conversions through insightful pre-purchase product recommendations. The platform uniquely combines conversational and visual AI for comprehensive understanding and quick issue resolution, alongside generative AI for personalized, empathetic interactions. Users can engage in natural conversations with an AI Concierge, while Visual AI identifies e-commerce product defects and barcodes with precision. Seamlessly integrated with carriers, ERPs, and warehouses, DigitalGenius ensures efficient problem-solving and delivery processes. Additionally, its robust analytics and alerting features offer valuable insights into AI performance, empowering businesses to continually refine and optimize their operations.
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Generative ai
Visual ai
Conversational ai
Deep integrations
Analytics & alerting
  • $19-$299 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.9
86 Reviews

Surveys for attribution, customer insights, and feedback. Show more

KNO Post Purchase Surveys is a user-friendly app designed to help businesses gain valuable insights from their customers through post-purchase surveys. It offers an array of features, including targeted audiences, pre-built templates, and benchmarking, along with advanced attribution models to assess the revenue impact from various channels, demographics, and shopping motives. By leveraging zero-party data, the app enables businesses to delve into customer motivations and foster deeper engagement through insightful survey actions. With multi-question and attribution surveys, KNO provides comprehensive feedback that is pivotal for making informed marketing decisions and driving business growth. The platform supports a quick setup with over 30 complete survey templates and a range of pre-built questions, while logic flows facilitate detailed analysis and actions to enhance customer engagement. Moreover, KNO's integration capabilities with top platforms and data dispersion via REST API ensure seamless functionality and robust data analysis.
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Pre-built templates
Platform integration
Zero-party data
Customer segments
Advanced attribution
Multi-question surveys
  • $29.99-$49.99 / Month
  • Free Plan Available
  • 5 Days Free Trial

"Create and manage custom forms effortlessly for Shopify stores."

"Streamline shopping with AI: answers, recommendations, voice support, and more."

  • Free Plan Available
6.9
78 Reviews

E-commerce shipping solution in India Show more

iThink Logistics is a powerful AI-driven logistics aggregator that seamlessly integrates multiple courier platforms into a unified dashboard, making shipping management effortless. Catering to the Indian market, this versatile software covers over 26,000 pin codes across the country, ensuring comprehensive service delivery. With its automated shipment import feature, you can streamline operations and eliminate the headache of manual tracking and data loss. The app offers real-time order live-syncing, keeping your customers updated with the latest delivery statuses and enhancing their experience. By simplifying complex logistics processes and providing a centralized solution, iThink Logistics empowers businesses to focus on growth while improving efficiency. Whether you're a small business or a large enterprise, iThink Logistics is your go-to solution for reliable and organized shipping management.
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Real-time order sync
Unified dashboard
Multi-courier integration
Auto shipment import
Pin code coverage

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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