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Showing 340 to 360 of 965 Apps
  • $24.99-$199.99 / Month
  • 1 Days Free Trial

Automated customer support driving customer satisfaction. Show more

Aisq: Auto Customer Support is a streamlined application designed to transform your customer support experience by integrating support emails into a unified ticketing system. This powerful tool offers automated responses and action suggestions based on real-time access to customer orders, facilitating quick and informed decisions. By simplifying support management, Aisq helps businesses save valuable time and money, allowing support staff to respond and act on tickets with just one click. The app automatically generates tickets accompanied by intelligent responses and recommended actions, significantly reducing response time and enhancing customer satisfaction. Say goodbye to the tedious task of manually handling customer emails and inquiries, and embrace a more efficient approach with Aisq. Perfect for businesses looking to elevate their customer service while optimizing operational efficiency, Aisq is an essential addition to any support team.
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Automated responses
Unified ticketing system
Action suggestions
Customer order access
One-click response

Integrate WhatsApp for instant, seamless website communication and support. Show more

GA: Whatsapp Chat is a dynamic tool designed to seamlessly integrate with your website, elevating your communication and customer service capabilities. It enables visitors to instantly connect with your team, allowing them to ask questions and receive prompt responses. This messaging tool ensures that you are accessible to your audience round-the-clock, enabling you to manage conversations from any device for truly efficient support. Users can effortlessly choose the right team member or department for rapid assistance, ensuring that inquiries are handled by the most suitable personnel. The app also redirects visitors directly to WhatsApp for ongoing communication, maintaining an uninterrupted dialogue. Enhance your brand’s identity by personalizing colors, welcome messages, and icons to align with your style. Install now and transform your customer experience by providing immediate, personalized responses that enhance customer satisfaction and loyalty.
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Team member selection
Instant messaging integration
Seamless customer support
Device-independent communication
Customizable chat appearance
Direct whatsapp redirects

Power your store with ChatGPT in seconds Show more

Oakkie is an innovative app designed to seamlessly integrate a ChatGPT-powered chatbot into your online store with just a few clicks. By leveraging the knowledge base you've already established, the chatbot autonomously trains itself and continuously updates in real-time, ensuring it is always prepared to address customer queries efficiently. This approach not only speeds up problem resolution but also enhances the overall customer experience by minimizing wait times and improving service quality. Oakkie also offers a live chat feature, enabling smooth transitions to human support when necessary, ensuring comprehensive assistance for more complex inquiries. With Oakkie, businesses can maintain a high level of customer satisfaction and operational efficiency, helping to nurture lasting customer relationships.
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Real-time updates
Live chat integration
Automatic training
Chatgpt-powered chatbot
  • $19-$499 / Month
  • 7 Days Free Trial
6.7
3 Reviews

AI-driven email management for exceptional customer service Show more

Mailo Ai is an innovative customer support tool designed to optimize email management through advanced artificial intelligence. Its AI-driven automation capabilities allow businesses to efficiently handle customer inquiries, providing personalized and prompt responses that elevate customer satisfaction. By automating email classification and response generation, Mailo Ai eliminates the need for manual sorting, allowing support teams to focus on more critical tasks. Seamlessly integrating with platforms like Shopify, it enables businesses to streamline their support workflows without disrupting existing systems. Furthermore, its advanced customer sentiment analysis helps prioritize emails, ensuring that urgent matters are addressed promptly. Overall, Mailo Ai transforms customer support into a more efficient, responsive, and time-saving process.
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Shopify integration
Automated replies
Automated email classification
Sentiment analysis
  • Free Plan Available
7.7
89 Reviews

Seamless WhatsApp contact from your store. Show more

Tido WhatsApp Wolf is a versatile app designed to enhance customer interaction for ecommerce businesses by integrating WhatsApp communication directly into their online store. With a simple setup process that takes just two minutes, the app enables store owners to display a floating WhatsApp chat widget on various pages, including product, collection, blog, and home pages. This feature allows customers to engage with brands more personally and conveniently, mirroring the instant and effective communication they are accustomed to on WhatsApp. Furthermore, businesses can add multiple customer service agents, managing their availability status as online or offline, to ensure seamless communication. By facilitating real-time conversations, Tido WhatsApp Wolf helps reduce the risk of losing sales due to limited physical interaction, thereby enhancing the overall shopping experience for customers.
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Whatsapp chat widget
Floating contact button
Multiple agents linking
Easy 2-minute setup
  • $9 / Month
  • 7 Days Free Trial

I am inCalida, Your intelligent Call center assistant! Show more

inCalida is a groundbreaking app designed to seamlessly integrate with Shopify, offering new avenues for Canadian merchants to connect with their customer base. By leveraging AI powered by ChatGPT, inCalida transforms traditional phone lines into sophisticated tools for extracting real-time product and pricing information. This approach bridges the digital divide by creating accessible channels for landline users and those less familiar with technology, effectively expanding the potential customer base. With advanced voice recognition and text-to-speech/speech-to-text technologies, inCalida allows for effortless communication and improved customer satisfaction. By maintaining a familiar channel through phone calls, businesses can enhance their engagement strategies and reach clientele who often miss out on online business opportunities. Through minimal effort, merchants can capitalize on traditional communication methods, meeting customers where they are most comfortable.
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Shopify integration
Voice recognition
Text-to-speech
Real-time product info
  • $99-$499 / Month
  • Free Plan Available
9.1
3 Reviews

Generative AI for customer service & profitable growth Show more

Gleen AI: Sales & Support AI is a cutting-edge generative AI chatbot designed to enhance customer satisfaction and operational efficiency. It provides real-time responses to customer inquiries across various platforms, including email, live chat, messaging apps, and social media, ensuring a seamless omni-channel communication experience. The app seamlessly integrates with popular help desk and live chat solutions such as Gorgias, Freshdesk, Zendesk, and Richpanel, allowing for a smooth transition between automated responses and human agents when necessary. Furthermore, Gleen AI has the capability to sync with your Shopify catalog, inventory, and pricing data, enabling conversational product search and support that is informed and contextually relevant. Trusted for its accuracy, Gleen AI ensures both businesses and customers receive reliable information. It maintains a consistent brand tone, avoiding generic bot replies, while also providing real-time access to store information for comprehensive and efficient customer interactions.
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Multi-channel support
Generative ai chatbot
Real-time responses
Help desk integration
Shopify synchronization
Conversational product search
  • $7 / Month
  • 7 Days Free Trial
(1/5)
1 Reviews

Automatically generate product FAQ powered by ChatGPT AI Show more

FAQfy: FAQ by ChatGPT AI is a cutting-edge application designed to automate frequently asked questions for each product, streamlining customer interactions and enhancing overall transparency. This AI-driven tool is ideal for a wide range of industries, optimizing the shopping experience by empowering customers to make informed decisions quickly. By automatically generating product FAQs, FAQfy saves both time and resources, ultimately boosting sales and customer satisfaction. Leveraging state-of-the-art artificial intelligence similar to that of ChatGPT, the app ensures efficient and accurate support for merchants. Elevate your store's efficiency with FAQfy and enjoy effortless improvements in customer service and operational productivity. Whether you run a small business or a large retail platform, this app provides a seamless way to handle customer queries, reinforcing a positive shopping environment.
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Save time
Automate product faqs
Boost transparency
Enhance shopping experience
Empower decision-making
  • $10-$39 / Month
  • 7 Days Free Trial
8.2
1 Reviews

Simply Meet Customers Online. Streamline sales and service. Show more

Consolto Video Chat is an all-in-one solution designed to enhance customer interactions and boost sales through personalized remote meetings. It integrates video conferencing, appointment scheduling, live chat, and CRM functionalities into a seamless package that operates directly from your website, embodying your brand's identity. Think of it as a combination of Zoom, Calendly, and Intercom, tailored specifically for your online store, making it incredibly convenient for your customers. Video and audio calls can be initiated with the simplicity of a single button click, and no downloads are required, ensuring a smooth user experience. Engage with your customers through real-time live chat, making them feel valued and connected. When unavailable for instant calls, easily manage appointment requests to maintain continuity in customer engagement. Consolto brings the tools you need to your platform, simplifying customer communication and fostering relationships that drive growth.
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Customizable widgets
Video chat interface
Website integration
Text chat
Screen sharing
Appointment scheduling

Call Tracking & Automation Platform for Merchants Show more

CallTrackingMetrics is a versatile app designed to enhance call tracking and management for businesses focused on driving orders and sales. By utilizing dynamic number insertion (DNI), it seamlessly connects offline calls to online sales, offering more accurate attribution and insights. Users can leverage real-time buyer data to close more sales efficiently and automate touchpoints for enhanced customer engagement. The app simplifies the sales process, providing detailed insights into the entire buyer journey and comprehensive conversation analytics to boost customer service. It also supports SMS campaign creation to keep customers informed during order fulfillment. Additionally, CallTrackingMetrics allows businesses to view caller order histories and identify buyer preferences, enabling customized automated communications to strengthen customer relationships.
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Dynamic number insertion
Automated sms follow-ups
Real-time buyer insights
Conversation analytics
Ad tracking numbers
Sms campaigns for orders

Show orders tracking with your own statuses

Custom order statuses
Order status form
No login required
  • $15.95 / Month
  • Free Plan Available
9.1
3 Reviews

A simpler and cheaper helpdesk tool for your support heroes Show more

Herodesk is an intuitive support ticketing system designed to streamline customer service operations for businesses of all sizes. This app offers a centralized platform where support teams can manage, track, and resolve customer inquiries efficiently. With its user-friendly interface, Herodesk enables easy categorization and prioritization of tickets, ensuring that urgent issues are addressed promptly. The app also provides insightful analytics and reporting features, helping businesses to evaluate their support performance and improve customer satisfaction continuously. Integration capabilities with popular CRM and messaging tools make Herodesk a versatile solution that fits seamlessly into existing workflows. Additionally, its customizable notification settings and automated workflows enhance team collaboration and productivity. Whether you're a startup or an established enterprise, Herodesk empowers your support team to deliver exceptional service experiences.
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Automated responses
Ticket management
Customer profiles
Reporting tools
Collaboration features

Helpdesk, Live Chat & WhatsApp: All-in-one support. Show more

DeskXpand is a comprehensive helpdesk and live chat solution that centralizes customer support across diverse channels, including email, chat, forms, Facebook, WhatsApp, and Instagram. Designed to enhance your support team's efficiency, it provides seamless access to order details, FAQs, and canned responses with just a click. By automating tasks such as ticket creation, DeskXpand significantly boosts agent productivity, ensuring a more streamlined customer service experience. It empowers businesses by turning satisfied customers into repeat patrons through its robust Shopify helpdesk integration. Furthermore, the app offers a shared inbox to consolidate inquiries and automate query routing to specialized teams, fostering quicker resolution. With customizable reply templates, DeskXpand optimizes communication to maintain consistent and high-quality customer interactions. Easily embed live chat into your Shopify store and experience enhanced support capabilities in seconds.
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Customizable templates
Multi-channel support
Automation features
Shared inbox
Order details access
Canned responses
  • Free Plan Available
8.2
1 Reviews

Shipment Tracking & Customer Experience Platform Show more

TrackShip is a robust application designed to streamline your post-shipping process by automatically tracking shipped orders with over 700 shipping carriers worldwide. It handles all customer touchpoints, from shipping notification to delivery confirmation, helping you reduce time spent responding to shipping inquiries. By offering real-time tracking and proactive delivery updates, TrackShip enhances the post-purchase experience for your customers, fostering brand loyalty and trust. Its efficient workflow not only minimizes customer service efforts but also encourages customer engagement, leading to more repeat orders. With TrackShip, you can focus on growing your business while ensuring a delightful customer journey from the moment an order is shipped.
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Engage customers
Auto-tracks shipments
700+ carriers
Reduces inquiry time
Proactive updates
Enhances post-purchase

よくある質問(FAQ)セクションを導入してコンバージョン率UP! Show more

"よくある質問どこでも挿入|リテリア FAQ"は、ノーコードで簡単にFAQセクションを追加できるアプリです。このアプリを使えば、コーディングの知識がなくても手軽にカスタマイズ性の高いFAQを作成できます。リテリア FAQは、テキストのサイズや色、アイコンの種類などを自由に変更でき、自分好みのデザインに仕上げることが可能です。テーマエディタを利用してリアルタイムでデザインを確認しながら編集ができるので、とても使いやすいのが特徴です。また、日本人エンジニアが日本のユーザー向けに設計しているため、すべて日本語対応で、Shopify初心者にも安心して利用できます。アプリはOnline Store 2.0に対応し、他のアプリとの干渉も少なく、安全に利用することができます。このアプリを導入することで、顧客の不安を解消し、コンバージョン率の向上につなげることができます。
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Easy setup
No-code integration
Japanese support
Add faq
High customizability
Real-time design
  • $0.89 / Month
  • Free Plan Available
  • 14 Days Free Trial
6.7
279 Reviews

Easily let your customers contact you through WhatsApp Show more

WhatsApp Button by EAZE is an intuitive app designed to seamlessly integrate a customizable WhatsApp chat button into your online shop. This feature allows customers to easily get in touch with you by clicking the button, which redirects them to WhatsApp with a prefilled message, simplifying the communication process. The app enables you to fully customize the appearance of the chat button, providing options to match your shop's aesthetic through custom CSS styles. It supports responsive design, ensuring optimal functionality on both mobile and desktop devices. Additionally, you'll have the ability to track the button's performance using tools like Google Analytics, Tag Manager, and Meta/Facebook, giving you insights into customer interactions. This app enhances customer engagement by simplifying the process of contacting your shop, leading to improved customer service and satisfaction.
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Customizable chat button
Google analytics integration
Instant whatsapp redirection

AI Chat Assistant: Streamline support with 24/7 multilingual, adaptive responses. Show more

AI Chat Assistant EWA is an innovative app designed to transform customer support for online businesses, regardless of their size. It effectively learns and utilizes your business content to deliver precise and instant responses round-the-clock. This AI-powered solution significantly cuts down on support costs and staffing needs, leading to enhanced customer satisfaction. EWA excels at handling multiple inquiries at the same time, ensuring efficient service delivery without compromising on quality. Additionally, it adapts swiftly to new information, ensuring that the support is always updated and relevant. With its multilingual capabilities, EWA assists businesses in reaching a broader global audience, making it an ideal choice for merchants aiming to streamline and internationalize their operations.
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Multilingual responses
24/7 ai-powered
Learns content
Handles multiple inquiries
  • $15.9 / Month
  • Free Plan Available
9.1
22 Reviews

Connect with customers via WhatsApp & improve customer service Show more

Sense WhatsApp is a powerful tool designed for merchants seeking to enhance customer engagement and streamline communication. This app enables merchants to send timely order updates and reminders for abandoned carts directly through WhatsApp, significantly reducing customer service inquiries and boosting sales. By integrating WhatsApp messaging with in-app links, merchants can effortlessly connect with their customers in a quick and efficient manner. The app offers a customizable click-to-chat icon on merchant websites, facilitating live chat support and improving overall customer service. Additionally, merchants can utilize pre-made message templates for faster communication, making it easier to maintain consistent and informative interactions. With Sense WhatsApp, staying connected and responsive to customer needs has never been more convenient.
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Live chat support
Abandoned cart reminders
Order updates
Click-to-chat icon
Template messages
Integrated messages
  • $49-$199 / Month
  • Free Plan Available
8.2
6 Reviews

Returns centre for Return management, Return tracking, Refunds Show more

ClickPost Returns Plus is a seamless solution designed to improve the post-purchase experience by offering easy and efficient returns management. This app enables businesses to build brand loyalty by turning customer returns into repurchase opportunities, thus ensuring customer satisfaction. One of its key features is the centralized management of all return requests, allowing for streamlined updates and efficient handling. Users can easily set up their own return policies, eligibility criteria, and reasons for returns, all within a setup time of under 30 minutes. The app includes a user-friendly self-serve return portal for customers, a management dashboard, and automated email updates throughout the return process to keep customers informed. It also provides comprehensive reports to help businesses make informed decisions about returns and features multi-language support to cater to a diverse customer base. With ClickPost Returns Plus, both businesses and customers can enjoy a hassle-free and transparent returns experience.
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Multi-language support
Automated email updates
Custom return policies
Comprehensive reports
Self-serve return portal
Returns management dashboard
  • $20-$30 / Month
  • Free Plan Available
  • 14 Days Free Trial
(2.2/5)
4 Reviews

Smartsupp – drive your sales online through conversations! Show more

Smartsupp Live Chat & Chatbots is a dynamic app designed to enhance your business growth through innovative customer interaction solutions. It features the Mira AI Shopping Assistant, which offers personalized product recommendations to boost sales and elevate the shopping experience. With responsive live chat functionality, businesses can deliver real-time support, ensuring customer queries are addressed promptly, maintaining engagement and satisfaction. Efficient chatbots automate responses, providing consistent and quick customer care, freeing up your team to focus on more complex tasks. Smartsupp is a trusted choice globally for e-commerce businesses, offering accessible AI-driven features that streamline sales processes and enrich customer interactions. It also includes lead generation tools that capture valuable customer insights, enabling expansion of your customer base. Overall, Smartsupp combines automation and personalization to create a seamless customer service experience.
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Ai enhancements
Product suggestions
Instant responses
Lead collection
Real-time interactions
Customer service

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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