Where Knowledge Meets Innovation

Askify ‑ Questions & Answers

Name: Askify ‑ Questions &amp; Answers Introduction Video
Uploaded: 2024-03-30T04:10:03Z
Duration: 1 min 33 s
Description: Display product questions and answers on product page.

Develop by Appify Commerce

$1.99-$9.99

/ Month

Built for Shopify

Free plan available 7 Days Free Trial

Display product questions and answers on product page.

Product reviews

Product q&a

Direct inquiries

Admin faq

New question alerts

Customer access control

23 Reviews

9.1

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About Askify ‑ Questions & Answers

Launched Feb 11, 2018

Built by Appify Commerce

Email :

support@appifycommerce.com

Address

Ahmedabad, GJ, IN

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Enhance Engagement & Build Trust with Askify – The Ultimate Q&A Solution for Your Store!

In today’s eCommerce world, customers don’t just buy products—they seek confidence before making a purchase. A shopper finds a product they love but hesitates because they have a small doubt—maybe about sizing, materials or shipping. Without an answer, they may leave and never return. Askify eliminates this uncertainty by adding a Q&A section directly to product pages. Visitors can ask questions and your team or even previous customers—can respond, building trust in real-time.

AI-Generated Answers
Instant Notifications & Admin Control
Multiple Language Support - Now Available in 20+ Languages!
Smart FAQ with Categories & Tags
Customizable Q&A Styles

Pros

Increases customer confidence by providing answers to their product-related questions
Allows customers to ask questions directly on product pages, enhancing interactivity
Enables administrators to post their own questions, useful for creating a comprehensive FAQ section
Notification system alerts administrators when a new question is posted, ensuring timely responses
Feature to restrict question posting to logged-in users, adding a layer of security
Provides a platform for reviewing and rating products along with asking questions, adding to the user-generated content

Cons

The effectiveness of the app relies heavily on timely responses from the admin or support team
May require additional moderation to manage the quality and appropriateness of questions and answers
Potential for spam or off-topic questions if not properly moderated
Depends on customer participation; low engagement may not yield the desired increase in sales

Top Helpful Reviews

Cathcart Elliot

Jun 18, 2025 on Shopify

Great app, i wanted some custom adjustments and they were very responsive and super-helpful in getting it how i wanted. Full marks

OFFRANDES

Apr 29, 2025 on Shopify

I needed help to customize the app. Kinnari replied quickly and everything was done smoothly. So far i love the app! THX a lot.

GAPS Water Treatment

Feb 17, 2025 on Shopify

I've tried numerous similar apps, and this one stands out as the best by far. It was incredibly simple to set up and integrates seamlessly with my theme. The Askify team went above and beyond to help me customize the app to fit my needs. I couldn't be more pleased!

HVACR-SHOP.COM

Nov 22, 2024 on Shopify

This app is very easy to use and useful. Especially the support team, very fast. Thank you very much to the team. Hope the team will develop more new functions in the near future. I recommend this app.

Dropar Surf Club

Apr 15, 2024 on Shopify

The app works pretty well when there's no ' in the title, but when the title contains ' then the app crashes. Edit: the support team fixed the bug as reported. I can confirm that it is working now! Great support!!

Dropar Surf Club

Apr 12, 2024 on Shopify

The app works pretty well when there's no ' in the title, but when the title contains ' then the app crashes

Merkaz Hosofrim

Jan 08, 2024 on Shopify

This is a very nice app, since it allows users to post questions on product pages as well as on a dedicated FAQ page, while also allowing admins to arrange traditional FAQs. Customer service was the best! They tweaked the layout according to my request and did everything quickly and efficiently. Would definitely recommend.

InspiredGrabs.com

Jul 02, 2023 on Shopify

Discover this ultimate app for your Shopify store at an unbelievably reasonable monthly price. Don't waste a second - install it now! Rest assured that any issues you encounter will be resolved with exceptional patience. Don't just take my word for it; experience it yourself and avoid the hassle of trying inferior apps. I'd give it more than five stars! Thanks to the technical team; you guys are beyond awesome!

EverHandmade

Aug 12, 2021 on Shopify

Very useful app!!!! It doesn't work well at first, so i tried to contact them, and they replied us fast, and fixed the issue fast!!!!

Jens Hansen

Nov 11, 2020 on Shopify

Requested export/import of question answers and they set up everything for me. Excellent app and support. Highly recommended! Makes it easy for to answer your customers product questions privately and also use it to build a public faq as well

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