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The logistics of your ambitions

Inventory synchronization
Tracking numbers
Catalog synchronization
Order retrieval
Package transmission
  • $5.99 / Month
  • 7 Days Free Trial
8.2
1 Reviews

Improve Customer Satisfaction with Quick Messaging Show more

WhatsApp Chat Button by ES is a powerful tool designed for Shopify merchants to enhance customer engagement and boost sales. This app enables seamless communication with your website visitors by allowing them to initiate chats directly from your homepage, fostering a direct and immediate connection. By providing users with instant responses, you can effectively address inquiries and build customer trust. The app offers customization options, allowing you to create a personalized chatting experience that aligns with your brand’s identity. With WhatsApp Chat Button, you stay accessible to your customers at all times, ensuring they can easily reach out with questions or feedback. This feature not only enhances customer satisfaction but also drives sales by converting queries into purchases through direct interaction.
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Quick responses
Direct messaging
Easy-to-contact

Interact with your customers where they often are Show more

Bizify ‑ WhatsApp Chat is an innovative solution designed to bridge the communication gap between online stores and their visitors. While online shopping offers convenience, it often lacks the personalized touch provided by in-store sales staff who assist and persuade customers. Bizify addresses this shortfall by enabling store visitors to reach out directly to the store via a WhatsApp chat, offering immediate assistance and clarity. This seamless integration ensures potential buyers' queries are swiftly answered, enhancing their confidence in making a purchase. With a user-friendly interface that requires no coding skills, store owners can effortlessly set up and customize their chat settings to suit their brand’s identity. By leveraging the power and familiarity of WhatsApp, Bizify enhances the online shopping experience, making it as interactive and engaging as possible.
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User-friendly interface
Instant messaging
Whatsapp chat widget
No coding needed
Customizable
  • $9.99-$99.99 / Month
  • Free Plan Available
  • 7 Days Free Trial

AI powered customer support: chat, voice, appointment schedule Show more

Cogniroot AI Chat & Live Talk is a powerful app designed to enhance Shopify stores by integrating AI precision with real-time agent support for top-notch customer service. The app allows store owners to easily customize appointment scheduling and notifications through an intuitive calendar feature. With its multilingual voice assistant, Cogniroot AI broadens customer engagement, making it easier to connect with a diverse audience. The app is crafted for simplicity, ensuring hassle-free installation and operation, thereby improving customer experience and boosting conversions with minimal technical know-how. It also offers seamless WhatsApp integration to extend customer support capabilities. Whether through AI or live agents, Cogniroot AI supports versatile customer interactions to keep your operations smooth and efficient. Overall, it's an ideal solution for Shopify store owners looking to elevate their service quality and global reach.
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Seamless integration
Ai chat
Voice support
Appointment schedule
Multilingual assistant
Custom calendar
  • $25 / Month
  • Free Plan Available
  • 14 Days Free Trial

Organized Support Emails Using Personalized Video Automations Show more

Helpable is an innovative app designed to revolutionize customer interaction through personalized video automations. By utilizing pre-built video templates, Helpable offers an unforgettable journey for your customers, enhancing their experience with your brand. This app not only organizes support tickets in your inbox but also enables customized automated responses, ensuring efficient communication. Helpable caters to various industries, providing solutions that modernize business operations, save time, and reduce costs. With a simple tag system, managing and resolving customer requests becomes easier and more streamlined. Moreover, Helpable seamlessly integrates with Shopify stores, removing the hassle of complex setups, making it straightforward to enhance your e-commerce business.
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Shopify integration
Video automations
Pre-built video templates
Customized automated responses
Tag system
  • $2.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.9
9 Reviews

Send Order Notifications via Messenger | Customize Templates Show more

The OKURU Order SMS Notifications app empowers merchants to effectively communicate with their customers through personalized SMS alerts sent from their registered sender ID or phone number. This app ensures customers stay informed at every stage of their shopping experience, from order placement to delivery, including notifications about refunds, cancellations, and product reviews. Merchants have the flexibility to customize SMS notification templates to suit their brand and messaging needs. OKURU supports efficient mass communication by allowing the creation of customer groups to broadcast messages in bulk, thus enhancing engagement and marketing efforts. The app offers integration with over 10 SMS API gateways, with the option to add more if necessary, providing extensive reach and reliability. By sending timely notifications for events like abandoned carts, merchants can accelerate sales and boost revenue effectively.
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Customizable templates
Abandoned cart alerts
Send sms notifications
Customer group broadcasting
Multiple sms gateways
  • $7.9-$27.9 / Month
  • Free Plan Available
8.2
5 Reviews

Track your order, use lookup, get email updates and tracking. Show more

Parcelecho Map Order Tracking is a robust app designed to streamline your package tracking experience. It seamlessly integrates Google Maps to provide real-time visualizations of your package's journey, ensuring you're always informed of its current location. The app stands out by offering automated email notifications, keeping you and your customers updated with the latest package status with ease. Additionally, Parcelecho allows you to incorporate a custom tracking page directly in your own store, offering a cohesive and personalized experience for your users. Whether you're managing an e-commerce store or simply want to keep tabs on your parcels, Parcelecho delivers reliable tracking tools and customer communication features. Its intuitive interface and practical functionalities make it an essential tool for efficient order management.
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Email notifications
Package location tracking
Google map support
Store tracking page
  • $19-$39 / Month
  • Free Plan Available
  • 7 Days Free Trial
6.9
7 Reviews

Login to customer account from admin panel in one click Show more

The Login As Customer ‑ Magefan app streamlines customer support by allowing administrators or managers to log into customer accounts with ease, either using Multipass or without it. This capability empowers support teams to assist customers effectively by managing orders, resolving issues, and answering questions directly within the customer account interface. Additionally, the app includes features for customers to request support, enhancing customer satisfaction and engagement. Managers can also update customer passwords when assisting with login issues, ensuring smooth and secure access. With its user-friendly interface, the app is a powerful tool for businesses aiming to improve customer service efficiency and effectiveness. Whether troubleshooting or supporting transactions, this extension offers a seamless experience for both customers and support teams.
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Issue resolution
Customer account access
Multipass login
Order assistance
Password change
  • $9.99-$99.99 / Month
  • Free Plan Available
7.3
213 Reviews

All-in-1 Order Tracker with a Branded Order Tracking Page Show more

Synctrack Order Tracking by Omega is a powerful tool designed to enhance your post-purchase processes efficiently and affordably. This app ensures precise tracking of orders, especially those shipped via popular China couriers like Yanwen and Yunexpress, all from a single, convenient platform. With Synctrack, you can elevate your brand by providing a customized order tracking page and clearly communicate estimated delivery dates to your customers. Keep your clientele engaged and informed through timely email and SMS updates, enhancing overall satisfaction. Additionally, the app facilitates the creation of strategic marketing assets to drive sales and strengthen customer relationships. Real-time tracking capabilities ensure your customers are always informed, while features like filtering unwanted keywords and automating courier matching streamline the tracking experience for both you and your customers.
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Real-time order tracking
Estimated delivery dates
Customizable tracking page
Branded order tracking
Email & sms updates
Automate courier matching
  • $8.99-$98.89 / Month
  • Free Plan Available
  • 14 Days Free Trial

Provide Amazon-like customer experience to get extra sales! Show more

TrackMage: Tracking & Upsells is a powerful app designed to seamlessly integrate with your Shopify store, optimizing your shipping and customer engagement processes. It automatically imports your orders and synchronizes all shipment data in real-time, providing your customers with instant live tracking updates and alerts for pickups. This ensures they enjoy an effortless and transparent experience, significantly reducing the number of "Where IS My Order?" requests. With TrackMage, you benefit from comprehensive inbound and outbound shipment statuses, allowing for more direct upsells and improving customer retention. The app also offers robust supply chain analytics and specialized wholesale features, making it indispensable for business growth. Supporting over 1000 carriers worldwide, TrackMage not only automates your shipping alerts but also enhances customer satisfaction with customizable email updates in any language, helping you garner high-ranking customer reviews and repeat purchases effortlessly.
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Customer retention
Automated alerts
Real-time tracking
Review collection
Live shipment updates
Product upsells
  • $2.99 / Month
  • Free Plan Available
  • 7 Days Free Trial

Bridge the gap between browsing and buying with whatsapp chat Show more

The Vista WhatsApp Chat Button app offers a seamless way to enhance customer communication by integrating a WhatsApp button directly onto your website. With this tool, businesses can instantly connect with customers, addressing inquiries in real-time and providing the essential human interaction that often influences purchasing decisions. Users can easily select a WhatsApp number and prefill custom messages, ensuring that customer interactions start on the right note. This no-code, mobile-friendly solution simplifies the process of building and maintaining customer relationships, offering prompt and personalized support at every step. Additionally, the app provides flexibility with features such as the ability to add a floating button for both desktop and mobile versions of a website, choose its position, and even disable it temporarily if needed. By leveraging this intuitive communication tool, businesses can significantly enhance customer engagement and satisfaction.
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No coding required
Mobile-friendly
Instant communication
Custom prefilled message
Floating whatsapp button
Button positioning

Автоматично проверявайте поръчки за некоректни клиенти. Show more

Whoops is an innovative app designed specifically for merchants seeking protection from fraudulent customers and potential scams. By leveraging automated order number verification with an external system, Whoops efficiently identifies potentially problematic clients, allowing businesses to address issues promptly. This functionality significantly reduces the risk of fraud, saving valuable time and resources while enhancing overall business security. Ideal for merchants keen on focusing their efforts on genuine customers, the app facilitates improved customer support by streamlining operations. With Whoops, businesses can confidently navigate customer interactions, ensuring that their attention and resources are allocated to serving legitimate clientele effectively.
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Автоматична проверка
Идентифицира клиенти
Спестява ресурси

24/7 Support with AI Chatbot Trained on Your Data Show more

ChattyBird AI Chatbot is an innovative application designed to enhance customer support for Shopify store owners by leveraging the power of GPT-driven AI. This advanced chatbot integrates with your store's pages and product data, transforming static information into a dynamic and responsive chat experience. By learning from your unique store data, ChattyBird AI offers personalized and accurate responses to customers, ensuring a seamless and satisfying interaction. Store owners can provide instant, round-the-clock support without the need for constant human intervention, leading to improved customer satisfaction and engagement. The chatbot's ability to auto-generate from existing product pages and maintain a history of customer interactions ensures a continually improving support process. With ChattyBird AI, Shopify stores can effortlessly upgrade their customer service experience while freeing up time and resources.
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Interactive chat generation
Product data training
Track customer interactions
24/7 automated support
  • Free Plan Available
8.2
4 Reviews

Insurance and claims management platform Show more

NTI Delivery Insurance is a comprehensive solution designed to offer peace of mind for e-Commerce businesses and their customers by providing reliable shipping and delivery insurance. Powered by NTI, Australia's leading expert in shipping and logistics insurance, this app secures transactions by covering theft, damage, and loss during shipping. Easily integrated into your online store, it enhances customer satisfaction and protects your business reputation by efficiently managing potential claims. The user-friendly platform offers real-time data and transparency, keeping both you and your customers informed about the status and resolution of claims. By opting for NTI Delivery Insurance, you can focus more on your business operations while trusting that claims are handled expertly from start to finish. This ensures that every transaction is safeguarded by Australia's trusted insurance specialists.
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Theft protection
Claims management
Damage coverage
Loss coverage
Transaction integration
  • $4.5 / Month
  • 14 Days Free Trial
8.2
1 Reviews

Configurable, floating WhatsApp (+other messaging) chat button Show more

Tap2Chat is a versatile app designed to enhance customer engagement by adding a floating button on your webpage, allowing instant communication through popular messaging platforms like WhatsApp, Telegram, and Viber. This app offers extensive customization options, enabling you to personalize the appearance of the chat buttons to match your site's design. It supports multiple accounts from the same messaging service, making it easier for businesses with diverse communication channels to manage their interactions. Whether you use one or multiple messaging services, Tap2Chat offers a seamless, single-click chat experience for users. The installation process is simple and quick, requiring just three steps: inputting your details, configuring your preferences, and enabling the app. With Tap2Chat, staying connected with your customers has never been more convenient and efficient.
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Easy installation
Customizable buttons
Floating chat button
Multi-messenger support
Multiple accounts
Single-click chat
  • $7-$30 / Month
  • Free Plan Available

"Enhance security: Approve and manage customer sign-ups on Shopify." Show more

ES Customer Approval is a sophisticated security tool for Shopify, designed to enhance the registration process by allowing store owners to review and approve new sign-ups. Tailored for wholesalers, B2B, and exclusive stores, this app helps prevent spam and ensures that only verified customers can gain access to your offerings. Store owners have the flexibility to customize registration forms, incorporating fields such as ESIN and options for file uploads, adapting the process to suit specific business needs. The app provides a centralized dashboard where registrations are displayed for easy management, allowing for quick approvals or rejections of potential shoppers. Once approved, customer details are seamlessly integrated into Shopify, with information stored securely as meta-fields. By granting complete control over customer entry, ES Customer Approval empowers store owners to maintain a secure and exclusive shopping environment.
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Approve customer sign-ups
Customize registration forms
Prevent spam access
Manage approval dashboard
Store details securely

Protect shipments from being lost, stolen, or damaged Show more

LABL Guarantee is a comprehensive app designed to streamline and enhance the post-purchase experience for both businesses and customers. By consolidating multiple solutions into a single, efficient platform, it addresses common challenges such as shipping issues, defective products, and intricate return or exchange processes. With a user-friendly widget at checkout, customers experience a seamless transition from purchase to delivery, knowing their orders are safeguarded. LABL Guarantee offers robust features like shipping coverage for lost, stolen, or damaged packages and automated product warranties to build customer loyalty and increase profits. The app supports unlimited, label-less returns, simplifying the refund, credit, or exchange processes. Additionally, its unified portal allows businesses to manage all shipping and product issues efficiently, integrated perfectly with existing order management and logistics systems, ensuring a smooth and reliable purchase journey.
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Order management
Shipping coverage
Automated warranties
Unlimited returns
Issue management portal
  • $4.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
1 Reviews

Increase your sell using Srashta Whatsapp Show more

Srashta WhatsApp is an innovative app designed to enhance communication between customers and store owners by allowing multiple WhatsApp numbers to be used for chatting. It offers over 40 sophisticated Chat & Share button layouts, featuring customizable options like Call-to-Action (CTA) buttons and location displays, to ensure a seamless user experience. The easy setup process enables users to quickly integrate the app into their existing systems. With this app, customers can effortlessly find the products they seek and receive prompt responses to their inquiries. This swift communication channel not only improves customer satisfaction but also helps boost sales for businesses. By leveraging the power of WhatsApp, Srashta WhatsApp provides a dynamic communication solution tailored to modern retail needs.
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Customization options
Easy setup
Multiple whatsapp numbers
40+ button layouts
Cta chat buttons
Display location
  • $19.99 / Month
  • Free Plan Available

Effortless returns & exchanges with ReturnHub Show more

AfterHub is a cutting-edge app designed specifically for Shopify merchants, focusing on optimizing after-sales management tasks such as returns, refunds, and exchanges. By seamlessly integrating with Shopify, AfterHub automates these processes to save time and reduce the typical hassles associated with manual management. It addresses common pain points like tracking inefficiencies and processing delays, ensuring that merchants can handle returns swiftly and smoothly. With customizable refund policies, merchants have the flexibility to tailor rules to fit their specific needs, enhancing both customer satisfaction and operational efficiency. By streamlining these aspects, AfterHub not only improves the post-purchase experience for customers but also significantly lifts the burden off sellers, making after-sales management a breeze.
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Automated returns
Shopify sync
Custom refund policies
  • $2010-$999 / Month
  • Free Plan Available

Real-time order shipment tracking app Show more

Ozaz Tracking is an innovative app designed to transform order shipment tracking for Shopify merchants. By delivering real-time updates on shipment statuses, it removes the uncertainty and guesswork often associated with order management. This app enhances merchants' visibility into their logistics processes, leading to greater customer satisfaction and a reduction in support inquiries. Ideal for businesses handling seamless order volumes, Ozaz Tracking efficiently streamlines operations, saving both time and resources. Its seamless integration with Shopify ensures an easy setup, while automated status updates keep merchants informed at every stage. Ozaz Tracking is the perfect tool for businesses seeking to optimize their shipment tracking and improve overall operational efficiency.
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Seamless integration
Real-time shipment tracking
Automated status updates

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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