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Showing 440 to 460 of 1829 Apps
  • $109-$215 / Month
  • 14 Days Free Trial

Seamless omnichannel support with AI, empowering genuine human connections. Show more

Dixa is a comprehensive customer service platform designed to enhance customer interactions by blending human touch with advanced AI capabilities. It offers omnichannel support, empowering businesses to manage inquiries across various channels within a single, unified agent workspace. By automating repetitive tasks through its AI engine, Dixa allows human agents to focus on delivering personalized and empathetic customer experiences. Seamlessly integrating with the broader e-commerce ecosystem, Dixa boasts a powerful Shopify integration, enabling teams to view and update orders directly from within its platform. The intuitive, drag-and-drop workflow automation builder enhances efficiency by simplifying complex processes. Dixa's approach promotes genuine connections while optimizing operational efficiency, making it an invaluable tool for modern customer service teams.
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AI chatbot for instant, multilingual customer support on your storefront.

24/7 AI-powered chatbot for instant support, product suggestions, and insights. Show more

Chizy AI Chatbot is an intelligent customer support solution providing round-the-clock live chat assistance with human-like interactions powered by cutting-edge artificial intelligence. It effortlessly learns your store products, policies, and webpages, enabling it to provide instant, accurate answers and make personalized product recommendations that align with customer needs. Equipped with AI-driven insights, Chizy AI Chatbot streamlines your support operations by allowing you to filter and analyze interactions, reduce manual workload, and optimize response times, ultimately boosting sales conversions. The app also offers the flexibility of training the chatbot with custom settings and knowledge for tailored performance. Moreover, it ensures a seamless customer support experience by facilitating smooth transitions to live agents through WhatsApp, phone, or email. Delivering multilingual support in over 100 languages, Chizy AI Chatbot is an indispensable tool for modern businesses seeking to enhance customer satisfaction and streamline operations.
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  • Free Plan Available
  • 7 Days Free Trial
8.2
14 Reviews

"AI Chatbot offering 24/7 support, boosts sales with smart suggestions."

  • $19-$99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
22 Reviews

Learn what your customers want, and where they're coming from. Show more

UserLoop Post Purchase Surveys is a comprehensive app designed to enhance your store's customer insights and engagement. The app allows you to deploy surveys at various points in the customer journey, including checkout, cart abandonment, and post-delivery, to uncover customer preferences and origins. With advanced AI capabilities, UserLoop assists in crafting effective survey questions and provides in-depth analysis of customer responses. The app can automatically translate surveys into over 100 languages, broadening your reach and accessibility. It aids in identifying high-value customer segments, offering strategies for improving product offerings, and tracking overall customer satisfaction. Additionally, UserLoop supports checkout extensibility for seamless integration, and encourages survey participation by offering discount codes and gift cards. Export your data effortlessly to CSV for further analysis and gain actionable insights to fuel business growth.
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  • $0.99 / Month
  • Free Plan Available
7.4
49 Reviews

An easy way to communicate with your customers quickly. Show more

MyShop WhatsApp Button is a versatile application designed to enhance customer interaction on your website by adding a convenient WhatsApp button. This app not only allows visitors to easily send messages through WhatsApp but also provides the functionality to add phone and email buttons for alternative contact options. Compatible with both mobile and desktop versions, these buttons can be pinned anywhere on your site for optimal visibility. Users have the flexibility to customize the description texts, making it easy to tailor the buttons to fit the website's design and communication style. Additionally, the app offers the ability to hide or display these buttons based on the device, ensuring a seamless user experience. Enhance your website's communication capabilities today with MyShop WhatsApp Button and transform the way you connect with visitors.
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  • $4.55-$9.55 / Month
  • Free Plan Available
  • 3 Days Free Trial
8.2
6 Reviews

Discover our fully customizable FAQ solution and helpdesk Show more

FAQbucket is a revolutionary app designed to enhance your store's FAQ section, making it an essential tool for businesses aiming to improve customer service and streamline information. With a focus on user-friendliness, the app allows you to create eye-catching FAQ sections that effortlessly integrate with your store's theme, elevating your brand's image through extensive customization options. You can easily adjust fonts, colors, and styles to suit your unique brand identity. The app ensures fast loading times, providing customers with instant access to information, and thereby reducing the volume of customer support requests. FAQbucket also offers flexibility with over 20 pre-built templates that can be fully customized, allowing you to tailor questions and answers to meet your specific needs. Transform your store's FAQ section into an engaging and efficient resource with FAQbucket, and enjoy improved customer satisfaction.
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  • $2.99-$99.99 / Month
  • 14 Days Free Trial
(2.7/5)
21 Reviews

Track your shipments in an easy and fancy way! Show more

Shipping Tracker by DevCloud is a powerful tool designed to enhance customer satisfaction and streamline your shipping process. This app ensures your customers are always informed about the location and status of their packages, reducing the need for direct customer support. By consolidating all your tracking numbers into one easy-to-access location, managing shipments has never been more efficient. Shipping Tracker seamlessly integrates with Shopify, allowing customers to view their shipping history directly from your store. The app also offers customizable options, enabling you to brand the tracking page to match your store's aesthetic. Additionally, Shipping Tracker sends real-time email and SMS notifications to customers whenever there is a change in their shipment status. With a comprehensive shipment status history dashboard, you can keep track of every detail with ease.
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  • $120-$250 / Month
  • 1 Days Free Trial
8.2
4 Reviews

Ti aiuta a migliorare le vendite e la gestione del tuo store. Show more

Helpify24 is a dedicated support app designed to assist ecommerce businesses in managing their daily challenges efficiently. With a team of online operators, the app offers concrete solutions by enabling users to open service requests directly on the platform. Clients can engage in real-time via Live Chat if agents are available, or opt to create a Ticket that is guaranteed a response within 24 hours. Beyond simply being a cloud-based agency, Helpify24 serves as a reliable point of reference for various needs. The app extends its support to include the installation of new apps and features on Shopify, visual content creation and modification, and guidance in crafting emails and newsletters. Helpify24 also provides valuable advice for effectively managing social media platforms like Instagram, Facebook, and TikTok, ensuring comprehensive assistance for growing your online presence.
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Seamless EU-compliant returns with instant notifications and guest support.

  • $18-$79 / Month
  • Free Plan Available
(3.1/5)
12 Reviews

Live chat with ChatGPT to drive sales, help shoppers instantly Show more

Brevi Chat, Live or Later is a versatile communication app designed to enhance the way you connect and converse with friends, family, and colleagues. The app seamlessly integrates live chat capabilities with scheduled messaging, allowing users the flexibility to engage in real-time discussions or carefully curate messages for later delivery. Its intuitive interface is user-friendly, accommodating both personal and professional communication needs with ease. Brevi Chat boasts a robust set of features including customizable chat rooms, media sharing, and a secure environment to ensure privacy and data protection. Additionally, the app supports seamless integration with calendars and reminders, making it an ideal tool for planning future conversations or coordinating group activities. Whether you're seeking to catch up instantly or plan meaningful exchanges, Brevi Chat provides the tools to communicate effectively at any pace.
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Allow editing shipping address even after an order is placed. Show more

The "Allow Editing Shipping Address" app is a versatile tool designed to enhance the post-purchase experience for both online retailers and customers. This app enables customers to easily update their shipping address after placing an order, reducing the risk of delivery errors and enhancing overall customer satisfaction. Retailers benefit from reduced instances of returned shipments and time-consuming customer service inquiries related to incorrect shipping addresses. The user-friendly interface makes it simple for customers to make necessary changes, while providing the retailer with real-time updates. Additionally, customizable notifications alert both parties to any address modifications, ensuring seamless communication and timely order updates. Ideal for e-commerce platforms of any size, this app is a must-have for those looking to streamline their fulfillment process and boost customer trust.
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Customer surveys to improve loyalty and marketing effectivenes Show more

Precision Retail is a dynamic app designed to enhance customer engagement and foster brand loyalty. It offers post-checkout surveys that reward customers with discounts, encouraging feedback and interaction. Retailers can efficiently manage loyalty programs and utilize a comprehensive dashboard that presents detailed customer analytics through easy-to-understand graphs. The app facilitates seamless integration with Shopify, allowing retailers to connect effortlessly with their existing online stores. Additionally, it provides robust features for managing store credits and loyalty discounts, ensuring a streamlined rewards process. Precision Retail also enables users to export customer survey data to Meta, optimizing advertising strategies for targeted outreach. This app is perfect for retailers looking to gain deep customer insights and boost loyalty while enhancing their marketing tactics.
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Streamline returns with precise control and easy customer interactions.

  • $2.99 / Month
  • Free Plan Available
  • 3 Days Free Trial
8.2
1 Reviews

Bridge the gap between browsing and buying with whatsapp chat Show more

The Vista WhatsApp Chat Button app offers a seamless way to enhance customer communication by integrating a WhatsApp button directly onto your website. With this tool, businesses can instantly connect with customers, addressing inquiries in real-time and providing the essential human interaction that often influences purchasing decisions. Users can easily select a WhatsApp number and prefill custom messages, ensuring that customer interactions start on the right note. This no-code, mobile-friendly solution simplifies the process of building and maintaining customer relationships, offering prompt and personalized support at every step. Additionally, the app provides flexibility with features such as the ability to add a floating button for both desktop and mobile versions of a website, choose its position, and even disable it temporarily if needed. By leveraging this intuitive communication tool, businesses can significantly enhance customer engagement and satisfaction.
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Integrate multiple chatbot platforms seamlessly into your Shopify store.

  • $14.99 / Month
  • Free Plan Available
  • 30 Days Free Trial
7.7
2 Reviews

Post Purchase Surveys, Insights, Where did you hear about us? Show more

Feedback Buddy ‑ Surveys is an intuitive app designed to help businesses gather valuable insights into their customers' purchasing experiences. By allowing customers to share feedback seamlessly, this tool enables companies to uncover key points they might have previously overlooked, ultimately enhancing customer satisfaction and brand loyalty. The app is equipped with a post-purchase feedback feature, providing companies with direct insights into customer experiences right after a transaction. Detailed analytics offer a comprehensive view of feedback trends, helping businesses make informed decisions. With support for unlimited questions and responses, Feedback Buddy ensures that no vital information slips through the cracks. By integrating this app into your strategy, you can transform customer feedback into actionable improvements for your products and services.
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  • $3 / Month
  • Free Plan Available
  • 10 Days Free Trial
2 Reviews

Geo located agents allow tailored engagement with customers Show more

WhatsAppy - WhatsApp Button is a powerful app designed to seamlessly integrate a customizable call-to-action button into your storefront, boosting customer interactivity and support efficiency. This app allows merchants to craft an initial pre-filled message, making first contact with customers straightforward and engaging. With the option to add multiple numbers and assign agents to specific countries, businesses can tailor responses to suit diverse customer needs effectively. WhatsAppy also provides essential analytics by tracking button clicks, revealing customer locations, devices, and conversion rates from clicks to message sends. Enhanced features, such as the ability to upload profile pictures for agents and geographically target numbers, ensure a personalized interaction for each customer. Merchants can customize the button's placement, icon size, colors, appearance on mobile, and more for a consistent and appealing brand experience. Overall, WhatsAppy empowers businesses to improve customer communication through seamless integration and strategic insights.
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  • $29-$149 / Month
  • Free Plan Available
  • 14 Days Free Trial
  • Verified
8
245 Reviews

Live chat app. Live chat helpdesk inbox for customer support Show more

Chatway - Live Chat Support is a dynamic tool designed to enhance customer service through a real-time live chat widget. This app provides a seamless way for businesses to deliver immediate assistance, engage with visitors, and offer personalized recommendations based on past interactions or website visits. With an easy-to-use live chat inbox, businesses can assign helpdesk agents to manage customer queries efficiently, ensuring an exceptional support experience. Chatway's versatility extends to mobile support, as it is available on both Android and iOS platforms, enabling on-the-go service management. The app allows for easy file sharing and customizable chat widgets, ensuring that the chat interface aligns with a business's branding. Additionally, Chatway offers features like monitoring conversation history, allowing support teams to respond more effectively with a comprehensive understanding of past communications.
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Deliver a personalized embedded order tracking page Show more

The parcelLab Order Tracking app is a powerful tool designed to enhance the post-purchase experience for businesses and their customers. This free-to-install app provides enterprise-grade order tracking capabilities, enabling businesses to maintain complete control over all touch points in the customer journey. By utilizing this app, companies can improve conversions and customer retention while discovering new revenue opportunities. One of the key features of the app is its ability to seamlessly integrate with existing systems, ensuring automatic data exchange for a smooth operation. Users can easily create embedded tracking pages showing order and return data, as well as split shipment information. Additionally, the app allows businesses to inject personalized content into tracking pages, catering to different customer segments for a more customized experience. To start using the app, businesses can simply sign up for a parcelLab subscription through their website.
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Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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