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Shipping Protection-Rev Share-Customer Support-Compatibility Show more

Solace Shipping Protection is your comprehensive solution for eliminating shipping anxieties, providing peace of mind at every stage of the delivery process. This innovative platform ensures that products are safeguarded against loss, damage, or theft, allowing customers to feel secure while enhancing merchants’ revenue opportunities. Enjoy the benefits of a user-friendly dashboard that simplifies viewing claims, managing revenue shares, and automating payouts and payments. Solace stands out with its seamless claim support and dedicated customer service, transforming shipping concerns into opportunities for fostering customer loyalty through quick and efficient responses. Best of all, there are no contractual obligations, offering flexibility and assurance for users. Embrace a worry-free shipping experience and let Solace take the stress out of deliveries.
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Shipping protection
Automated payouts
Revenue share
Seamless dashboard
Claims support
  • $1199-$599 / Month
  • Free Plan Available
8.2
4 Reviews

Generative AI for customer service & profitable growth Show more

Gleen AI: Sales & Support AI is a cutting-edge generative AI chatbot designed to enhance customer satisfaction and operational efficiency. It provides real-time responses to customer inquiries across various platforms, including email, live chat, messaging apps, and social media, ensuring a seamless omni-channel communication experience. The app seamlessly integrates with popular help desk and live chat solutions such as Gorgias, Freshdesk, Zendesk, and Richpanel, allowing for a smooth transition between automated responses and human agents when necessary. Furthermore, Gleen AI has the capability to sync with your Shopify catalog, inventory, and pricing data, enabling conversational product search and support that is informed and contextually relevant. Trusted for its accuracy, Gleen AI ensures both businesses and customers receive reliable information. It maintains a consistent brand tone, avoiding generic bot replies, while also providing real-time access to store information for comprehensive and efficient customer interactions.
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Multi-channel support
Generative ai chatbot
Real-time responses
Help desk integration
Shopify synchronization
Conversational product search
  • $24.99-$199.99 / Month
  • 1 Days Free Trial

Automated customer support driving customer satisfaction. Show more

Aisq: Auto Customer Support is a streamlined application designed to transform your customer support experience by integrating support emails into a unified ticketing system. This powerful tool offers automated responses and action suggestions based on real-time access to customer orders, facilitating quick and informed decisions. By simplifying support management, Aisq helps businesses save valuable time and money, allowing support staff to respond and act on tickets with just one click. The app automatically generates tickets accompanied by intelligent responses and recommended actions, significantly reducing response time and enhancing customer satisfaction. Say goodbye to the tedious task of manually handling customer emails and inquiries, and embrace a more efficient approach with Aisq. Perfect for businesses looking to elevate their customer service while optimizing operational efficiency, Aisq is an essential addition to any support team.
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Automated responses
Unified ticketing system
Action suggestions
Customer order access
One-click response
  • $25-$250 / Month
  • Free Plan Available
8.2
1 Reviews

Provide 24/7 support with intelligent chat assistance Show more

Soof: Leading AI Chatbot is a cutting-edge tool designed to revolutionize customer support for your Shopify store. This lightweight chatbot seamlessly integrates with your store’s products, orders, and collections to provide tailored product recommendations and swift, detailed answers to customer inquiries. By efficiently handling over 95% of customer questions, Soof AI proves to be a cost-effective solution that saves valuable time for your support team. If a query is too complex, Soof AI ensures it is promptly escalated to your support team with complete chat transcripts, guaranteeing timely resolution. Offering real-time order tracking and product updates without the need to log into an account, the AI-powered chat interface understands the context to offer precise information. Enhance your customer experience and streamline your support process with Soof AI, transforming your store's efficiency and customer satisfaction.
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Seamless integration
Order tracking updates
Real-time recommendations
Ai-driven chatbot
Contextual understanding

Transforme as Trocas e Devoluções em uma experiência WOW! Show more

Trocas, Devoluções e Garantias é um aplicativo inovador que facilita e automatiza o gerenciamento de trocas, devoluções e garantias para equipes de atendimento, garantindo assim uma experiência pós-venda excepcional para os consumidores finais. Com uma interface administrativa intuitiva, o app agiliza processos como reembolsos e geração de novos pedidos, além de oferecer uma variedade de ferramentas úteis. Ele opera de forma contínua, permitindo a automatização total das operações 24 horas por dia. O aplicativo também permite a integração com o sistema de gerenciamento de pedidos FullComm, facilitando operações fiscais de forma automática. Além disso, oferece uma função de retenção que incentiva clientes a optarem por vales-compras em vez de reembolsos, ajudando a fidelizar consumidores. Através de um painel gerencial, os usuários têm acesso em tempo real ao status de postagens, trânsito e outras ações relacionadas aos processos de assistência.
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Customer retention
Automated returns
Refund automation
Warranty management
Automated exchanges
Intuitive admin panel

"Automate sales, support, and insights. Elevate customer service effortlessly." Show more

ShopLite AI Chatbot Agent is designed to enhance business efficiency and customer service through automation and advanced analytics. It seamlessly handles sales support, manages product inquiries, and provides personalized recommendations while tracking orders and processing refunds for all users, whether logged in or not. By automating these tasks, ShopLite enables businesses to save time and reduce the workload, leading to improved customer satisfaction. The app also offers comprehensive analytics, tracking leads and customer satisfaction (CSAT) to provide actionable insights for business optimization. Merchants can benefit from its 24/7 availability and multi-language support, making it a versatile solution for streamlining operations without the need for additional staff. With real-time updates on shipment status, ShopLite ensures customers are informed every step of the way, fostering trust and reliability.
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Tracks orders
Automates sales support
Handles product inquiries
Offers recommendations
Provides real-time updates
Tracks leads

Get value from your visitors, poll customers and get insights Show more

UserPulse: Micro Surveys is a powerful tool designed to enhance your online shop by capturing valuable user feedback through engaging surveys and quick polls. The app offers various question types, including emojis, thumbs, scales, dropdowns, and open-ended responses, allowing you to tailor your surveys to fit your specific needs. Intelligent triggers enable you to deploy surveys based on user behaviors such as page visits, product views, collection browsing, exit intent, or specific time delays, ensuring you reach your audience at the optimal moment. With UserPulse, creating surveys is a swift process, taking only minutes, and allows for customization to highlight particular products or collections. The intuitive dashboard provides easy access to review and analyze responses, helping you make data-driven decisions to optimize your online presence. Ultimately, UserPulse empowers you to effortlessly engage with your users, understand their preferences, and harness traffic value effectively.
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On-site surveys
Quick polls
Various question types
Smart survey triggers
Easy survey creation
Product-specific surveys
  • $4.98-$14.98 / Month
  • Free Plan Available
  • 3 Days Free Trial
9.1
2 Reviews

Automate order updates and reminders via WhatsApp with ease. Show more

WhatHub – Order Automation is a powerful app designed to streamline post-purchase communication for merchants by utilizing WhatsApp's familiar platform. By automating essential notifications such as order confirmations, abandoned checkout reminders, fulfillment updates, and cancellations, the app enhances customer communication efficiency without the need for complex API integrations. With the easy-to-use “Link a Device” feature, merchants can seamlessly connect their own WhatsApp number to manage communications directly. Customers receive interactive confirmation polls, and the app automatically updates Shopify order tags based on their responses, making order tracking simpler for merchants. Additionally, WhatHub allows for message content customization, ensuring that communication aligns with the brand’s voice. Merchants can easily monitor message delivery and response status, helping to maintain a smooth and responsive ordering experience for customers.
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Whatsapp integration
Abandoned cart reminders
Message personalization
Fulfillment alerts
Automate order notifications
Order tracking tags
  • $79-$349 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
11 Reviews

AI that answers product FAQs, questions, Q&A on product pages Show more

Asklo AI is an innovative app designed to enhance customer support and engagement by integrating a smart AI assistant on product pages. This tool dynamically answers product-related FAQs, addressing queries about specifics, shipping, and store policies almost instantly, thereby resolving customer doubts efficiently. By automating responses, Asklo AI helps businesses reduce reliance on support calls and tickets, ultimately boosting conversions and improving checkout speed. The app is customizable, allowing businesses to tailor responses to match their brand's style and tone. It also caters to a diverse audience by offering multi-language support, ensuring seamless communication across different languages. With Asklo AI, businesses can streamline support operations and provide a conversational, human-like AI interaction that engages more customers and enhances their shopping experience.
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Customizable responses
Conversational ai
Ai generated faqs
Multi language ai
Streamline support
  • $9.99-$79.99 / Month
  • Free Plan Available
  • 3 Days Free Trial
  • New

Connect Shopify and Typeform to gather insights and boost customer engagement.

  • Free Plan Available
  • 7 Days Free Trial
7.3
35 Reviews

Create a professional FAQ page and show it on product page Show more

Yanet: FAQ Page, Product FAQs is a professional app designed to help merchants effortlessly create an appealing FAQ page without any coding knowledge. In minutes, users can build a responsive FAQ section using a wealth of clever themes, with the flexibility to display FAQs directly on product pages to enhance customer support and potentially boost sales conversions. The app offers a rich text editor for crafting detailed answers and organizing them into categories while also providing customizable FAQ page URLs. With native store language translation and multi-language support, merchants can cater to a global audience, enhancing accessibility. The app includes advanced features like Google SEO snippets, ensuring your FAQs contribute positively to search rankings. Users can enjoy live template previews, import/export FAQs seamlessly, and apply custom CSS to ensure their FAQ pages are as attractive as they are functional. With unlimited FAQs and categories, Yanet empowers merchants to comprehensively address customer inquiries, improving overall customer experience.
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Multi-language support
Custom css
Import and export
Product page faqs
Unlimited faqs
Professional templates
  • $19-$119 / Month
  • Free Plan Available
8.2
3 Reviews

Provide 24/7 instant customer service Show more

ShopDeputy ‑ Smart GPT Chatbot is a sophisticated tool designed to enhance customer service on your online store. Powered by advanced GPT technology, this chatbot provides instant responses to customer queries by automatically learning from your store's content, including products, categories, and pages. It effectively handles basic inquiries related to products, deliveries, and returns, allowing your team to focus on more complex issues and improving overall productivity. Offering 24/7 customer service at a low cost, the chatbot supports multiple languages for a seamless customer interaction. You can further customize its knowledge by adding additional documents to its database. To ensure continuous improvement, the chatbot incorporates a feedback system where customers can rate its answers and you can review the chat history.
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Multilingual support
24/7 availability
Instant responses
Auto-learning capability
Customizable database
Customer ratings
  • $125-$250 / Month
  • 7 Days Free Trial
(3.3/5)
28 Reviews

Post-checkout automations for a great shopping experience Show more

Exchanges & Returns by Outvio is a comprehensive Shopify app that streamlines the management of product exchanges and returns for e-commerce businesses. With a user-friendly, fully branded self-service portal, customers can easily process their returns or exchange requests, enhancing their overall shopping experience. The app not only focuses on returns but also automates the entire post-purchase workflow, including order fulfillment, shipping, tracking, and customer communication. Outvio supports exchanges for both the same or different products and offers customizable return reasons and flows. It incentivizes store credit refunds and simplifies logistics with built-in pickup and return label generation. Additionally, the app provides smart fulfillment and shipping options with over 90 courier integrations and automates customer communication through email, SMS, and WhatsApp, ensuring seamless interactions and prompt support for delivery incidents.
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Shipping automation
Returns management
Exchanges management
Automated emails
Automated sms
Branded tracking

Customer order & delivery updates to an Alexa enabled device Show more

Ping: Order Updates with Alexa is an innovative app designed to enhance customer satisfaction by integrating order tracking capabilities with Alexa devices. With the growing presence of Alexa in households, Ping empowers your customers to effortlessly inquire about their order status by simply asking, "Where's my delivery?" This feature provides real-time updates from dispatch to delivery, ensuring transparency and reducing customer anxiety. Additionally, Alexa devices can receive notifications for critical stages in the delivery process, keeping customers informed at all times. By incorporating Ping into your store, you offer a modern, efficient, and customer-centric experience. Install Ping: Order Updates with Alexa today and transform your order tracking capabilities into an effortless, voice-activated process.
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Order status updates
Delivery notifications
Voice command tracking
  • $1000-$500 / Month
  • 3 Days Free Trial

"AI voice assistant simplifies shopping, supports 32 languages, enhances accessibility." Show more

Voice Model is an innovative app that integrates an AI voice assistant directly into your Shopify store, revolutionizing the way customers interact with your business. By enabling users to ask questions and explore products through natural conversation, this app enhances customer accessibility and supports 32 languages, making it ideal for a global audience. Mobile shoppers can particularly benefit from the hands-free experience that Voice Model provides. The app facilitates seamless product discovery, handles FAQs, explains product features, and manages customer support and promotions, all through voice interaction. By reducing friction in the buying journey, Voice Model helps merchants engage visitors more effectively and creates a more human-centric shopping experience. Whether addressing policies, returns, or product inquiries, Voice Model ensures smooth and conversational interactions, enhancing both customer satisfaction and engagement.
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Multi-language support
Product discovery
Promotion management
Faq handling
Accessibility support
Product exploration
  • $1 / Month
  • 14 Days Free Trial

Botones de WhatsApp personalizables para mejorar atención y ventas en Shopify. Show more

Essential es una innovadora aplicación diseñada para comerciantes de Shopify que desean mejorar la atención al cliente y aumentar las ventas mediante la integración de botones de WhatsApp en sus tiendas. La aplicación permite la creación de botones de WhatsApp totalmente personalizables, ofreciendo múltiples estilos y colores para que se ajusten a la identidad de la marca de cada comerciante. Además, Essential facilita la configuración de mensajes automáticos iniciales específicos para cada producto, optimizando así la comunicación desde el primer contacto. También ofrece una gestión flexible de horarios de atención, permitiendo a los usuarios definir los días activos para responder a las consultas. Los comerciantes pueden personalizar la posición del botón en las páginas de producto para una mejor visibilidad y accesibilidad. Finalmente, la integración directa con WhatsApp Business asegura una comunicación instantánea y fluida con los clientes, potenciando la experiencia de compra.
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Customizable whatsapp buttons
Automatic initial messages
Flexible availability management
Custom button positioning
Direct whatsapp integration
  • $5-$15 / Month
  • Free Plan Available
  • 3 Days Free Trial
8.2
2 Reviews

Offer Valuable Information and Promote Your PDF Products Show more

Comnja ‑ PDF Viewer is a versatile application developed by Common Ninja, designed to seamlessly integrate PDF viewing and downloading capabilities into your website. This app enhances user engagement by allowing visitors to access eBooks, support documentation, manuals, journals, magazines, and other PDF-convertible resources without having to navigate away from your site. Comnja ‑ PDF Viewer offers multiple skins and layouts with a variety of beautifully designed templates, ensuring that the display complements your website's aesthetics. Its rich styling options provide fully customizable design features, allowing for a personalized touch. The app is fully responsive, delivering an optimal user experience across all devices, whether desktop or mobile. With a simple user interface and easy content management features, Comnja ‑ PDF Viewer offers both functionality and style, promoting your content effectively.
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Customizable design
Responsive design
Easy content management
Pdf view/download
Multiple skins/layouts
  • $5.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
5 Reviews

Enhance support with all-in-one: WhatsApp & 15+ chat buttons Show more

K: Whatsapp & Chat Buttons is a versatile app designed to boost your sales conversions and enhance client interactions by offering seamless communication solutions. With its effortless one-click integration, the app enables you to maintain continuous conversations across various platforms, including Facebook Messenger, WhatsApp, SMS, email, Viber, and many more. The app provides convenient communication channels, allowing customers to easily connect with you, thus driving lead generation and improving customer support. It offers customization options to tailor the chat button's appearance and position according to your store's layout, ensuring a perfect fit. The responsive chat widget is designed to work smoothly across all devices, ensuring that you stay connected with your customers anytime, anywhere. Installation is straightforward and requires no coding knowledge, making it accessible and easy to set up for any business.
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Seamless integration
Easy installation
Customizable button
Responsive widget
Multiple chat channels

Generamos las entregas de tus pedidos Show more

Multientrega Panama es un plugin diseñado para integrarse con Shopify, optimizando la gestión de envíos en las tiendas en línea. Este útil complemento permite a los comerciantes proporcionar a sus clientes un seguimiento en tiempo real de sus compras, mejorando la experiencia del usuario. Con la instalación de Multientrega, tanto los vendedores como los compradores pueden seguir automáticamente el estado de los envíos sin necesidad de visitar la página web del servicio. Tras la adquisición de un producto, se genera un número de seguimiento, facilitando así el rastreo en cada etapa del proceso de entrega. Este sistema de localización integrado ofrece a los clientes la tranquilidad de conocer en todo momento el paradero de sus mercancías, potenciando la transparencia y efectividad logística para las tiendas Shopify en Panamá.
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Automatic updates
Order management
Real-time tracking
  • $4.99-$24.99 / Month
  • Free Plan Available

Seamless WhatsApp and Telegram widgets for your store. Show more

BlissScale Support Widgets offer a transformative customer service experience for e-commerce businesses. The app integrates seamlessly with WhatsApp and Telegram, providing a direct line of communication that's both intuitive and robust. With a straightforward installation process and user-friendly design, these widgets are versatile enough to handle unlimited traffic. Customize your support appearance using a variety of unique widget designs that maintain responsive aesthetics on any device. The app supports multiple profiles, letting you manage different social media and messaging platforms from one central location. You can also enhance your customer service efficiency by scheduling availability to clearly show online support across your communication channels. Furthermore, BlissScale allows for customizable links, letting you include social media, email, phone numbers, and pre-filled messages, streamlining the user experience and interaction with your brand.
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Customizable designs
Responsive layout
Multiple profiles
Scheduling supported
Pre-filled messages

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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