Shopify support apps

ReturnBear

7.8

5 Reviews

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Save time & money on returns with a full-suite return solution

Automate returns management

Drop-off network

Handle item processing

Process refunds & exchanges

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Appsyl Floating Bubble

$9.99 / Month

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Add a customizable chat widget on your store!

No coding required

Whatsapp integration

Simple setup

Customizable chat widget

Manychat integration

Facebook messenger integration

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Easy Returns Management System

$19.99 / Month

6.6

43 Reviews

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Handle Return Requests & send Prepaid Shipping Labels

Seamless integration

Customer self-service

Return request form

Prepaid shipping labels

Efficient management

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RetainIQ

7.9

41 Reviews

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Delight shoppers and increase conversion with personalization

Easy setup

Hyper-personalized emails

Hyper-personalized sms

Segment-of-1 personalization

Dynamic tags integration

Behavior tracking

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ShipAware

$4.99-$49.99 / Month

7.8

1 Reviews

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Know about shipping issues before customers do

Multi-carrier support

Late shipment alerts

Auto customer emails

Shipment status dashboard

Set delivery estimates

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CallTrackingMetrics

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Call Tracking & Automation Platform for Merchants Show more

CallTrackingMetrics is a versatile app designed to enhance call tracking and management for businesses focused on driving orders and sales. By utilizing dynamic number insertion (DNI), it seamlessly connects offline calls to online sales, offering more accurate attribution and insights. Users can leverage real-time buyer data to close more sales efficiently and automate touchpoints for enhanced customer engagement. The app simplifies the sales process, providing detailed insights into the entire buyer journey and comprehensive conversation analytics to boost customer service. It also supports SMS campaign creation to keep customers informed during order fulfillment. Additionally, CallTrackingMetrics allows businesses to view caller order histories and identify buyer preferences, enabling customized automated communications to strengthen customer relationships.

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Dynamic number insertion

Automated sms follow-ups

Real-time buyer insights

Conversation analytics

Ad tracking numbers

Sms campaigns for orders

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iTrack ‑ Order Tracking

$4.99-$9.99 / Month

7.9

13 Reviews

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Custom order tracker and order lookup as you wish

Automated tracking

Fully customizable

Order lookup

Custom tracking page

Tracking control

Add delay period

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Negotia Chatbot

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AI chat support for product sourcing and supplier partnerships

Product sourcing

Real-time chat

Supplier management

Quality assurance

Supplier networks

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おみせコネクト（LINE連携）

7.8

1 Reviews

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顧客データを活用したLINEメッセージ配信。LINE連携に必要な機能をすべて搭載。このアプリ1つだけで簡単に開始できます。

Restock notifications

Segmented messaging

Cart abandonment reminders

Automatic personalized messages

Retargeting reminders

Purchase & shipping triggers

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MSG91

7.8

11 Reviews

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Alerts & Abandoned Cart via SMS, Whatsapp, Voice, Email Show more

MSG91 is a versatile communication platform designed to enhance customer engagement through multiple channels, including Email, SMS, Voice, RCS, and WhatsApp. It provides businesses with the tools to send personalized messages for key customer interactions such as abandoned checkout alerts, signup greetings, order updates, cancellations, and refund alerts. Focused on innovation and user-friendly services, MSG91 also offers a dedicated OTP platform for seamless two-factor authentication. With the ability to automate SMS based on country codes and deliver content customized to each recipient, MSG91 facilitates effective communication across 190+ countries. By leveraging these advanced capabilities, businesses can boost their sales and improve customer relationships through targeted and engaging messaging strategies. Happy Messaging!

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Abandoned checkout alerts

Signup greetings

Abandoned cart alerts

Order related alerts

Order cancellation alerts

Refund alerts

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ShippingChimp

7.4

9 Reviews

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Discounted shipping costs across Canada

Real-time tracking

Automatic order sync

Free pickup

Discounted shipping costs

Best delivery carrier

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ShopSurvey ‑ Surveys & Forms

$27-$97 / Month

7.8

1 Reviews

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Post-Purchase Surveys, On-Site Surveys, Email Surveys & More

Post-purchase surveys

On-site surveys

Survey templates

Email surveys

Social media surveys

Survey customization

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Sense WhatsApp

$15.9 / Month

7.9

19 Reviews

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Connect with customers via WhatsApp & improve customer service Show more

Sense WhatsApp is a powerful tool designed for merchants seeking to enhance customer engagement and streamline communication. This app enables merchants to send timely order updates and reminders for abandoned carts directly through WhatsApp, significantly reducing customer service inquiries and boosting sales. By integrating WhatsApp messaging with in-app links, merchants can effortlessly connect with their customers in a quick and efficient manner. The app offers a customizable click-to-chat icon on merchant websites, facilitating live chat support and improving overall customer service. Additionally, merchants can utilize pre-made message templates for faster communication, making it easier to maintain consistent and informative interactions. With Sense WhatsApp, staying connected and responsive to customer needs has never been more convenient.

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Live chat support

Abandoned cart reminders

Order updates

Click-to-chat icon

Template messages

Integrated messages

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Easy Fulfillment: Bulk Fulfill

$9.95 / Month

7.2

17 Reviews

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Bulk order fulfillment & tracking link generation effortlessly Show more

Easy Fulfillment: Bulk Fulfill is a versatile app designed to streamline the order fulfillment process for businesses. Whether you prefer fulfilling orders individually or in bulk, our user-friendly interface accommodates your needs. With the ability to fulfill orders using CSV/XLS files, the app simplifies the process by automatically generating tracking links for each order, even supporting custom carriers based on tracking numbers. Businesses with lists of tracking codes in Excel can easily import and manage mass order fulfillments, saving time and effort. The app also offers advanced features like splitting orders into different parcels and customizing the contents of each shipment. Flexible enough to handle CSV or XLSX files of any structure, Easy Fulfillment ensures a seamless and efficient order management experience. Elevate your fulfillment process and grow your business with the robust capabilities of Easy Fulfillment.

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Split orders

Manual order fulfillment

Bulk fulfill from csv

Automated tracking link

Custom carriers support

Any file structure

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Leo: AI Contact Us 24/7

7.8

2 Reviews

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AI voice agent that takes your customer service calls 24/7 Show more

Leo: AI Contact Us 24/7 is a cutting-edge voice AI solution designed to transform customer service for e-commerce businesses. This app provides round-the-clock assistance by handling customer service calls with a human-like voice, efficiently managing tasks such as order status updates and stock inquiries. By replacing traditional call centers, Leo significantly reduces operational costs while ensuring consistent, high-quality support at any scale. Business owners can concentrate on growth as Leo delivers reliable and efficient service, accessible immediately after installation. Simply integrate it by adding a new phone number to your 'Contact Us' form. The app also offers features like call transcripts for analysis and recordings for performance monitoring, alongside built-in workflows for common queries. Plus, it seamlessly transfers calls to human representatives when necessary, maintaining customer satisfaction.

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24/7 ai calls

Order status checks

Stock inquiries handling

Human-like voice

Call transcripts

Call transfers

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