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Showing 360 to 380 of 1497 Apps

Real-time chat and order updates to enhance customer support Show more

Web2Chat is an innovative app designed to streamline customer support by enabling users to check their order status directly within your store. By entering their email or order number, customers can self-serve and obtain real-time updates, significantly reducing the volume of support inquiries. This functionality not only enhances customer satisfaction but also liberates your support team to focus on more complex queries. During live chat interactions, support staff have seamless access to order details, facilitating quicker and more informed responses to customer inquiries. Web2Chat is an ideal solution for merchants seeking to improve communication channels and optimizing support efficiency with minimal effort. It is a perfect tool to elevate your store's service quality while maintaining smooth and hassle-free operations.
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Customer engagement
Streamlined communication
Real-time chat
Order updates
Efficient responses
  • $29.99 / Month
  • Free Plan Available
  • 15 Days Free Trial

Bring together human support & automation experience Show more

ProProfs ‑ Live Chat & Chatbot is a powerful tool designed to enhance customer support and drive business growth. This app enables businesses to provide 24/7 assistance through intelligent chatbots, ensuring that customer queries are addressed promptly and efficiently. By engaging website visitors in real-time, ProProfs Chat increases interaction and keeps potential customers engaged longer, improving the likelihood of conversion. The app is also adept at generating qualified leads by interacting with prospects and gathering vital information that can be used for targeted marketing efforts. Businesses can identify upsell opportunities and close sales faster by understanding customer needs and preferences through the chat platform. Ultimately, ProProfs helps businesses delight their visitors with instant support, paving the way for increased customer satisfaction and boosted sales.
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Generate leads
Increase engagement
24x7 support
Identify upsell
Grow sales
  • $9.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
2 Reviews

"Instant WeChat chat integration for seamless website customer communication." Show more

"K: WeChat Button" is an innovative app designed to enhance your website's communication capabilities by easily integrating WeChat, a widely-used messaging platform. This customizable chat button enables your site visitors to connect with you in real-time, facilitating instant communication for sales inquiries, support, or general questions. By allowing users to message directly through WeChat, the app leverages a familiar platform to create quick, easy, and reliable interaction. It offers the option to direct visitors to specific team members or departments, ensuring targeted and efficient support. Not only does it provide a seamless experience across desktop, tablet, and mobile devices, but it also allows you to match the chat button with your brand’s identity using personalized icons, colors, and welcome text. Installing WeChat Button empowers your website visitors to reach out effortlessly, helping build trust through fast and effective responses.
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Device compatibility
Real-time communication
Instant integration
Customizable button
Direct messaging
Brand alignment

Provide personalized product recommendations & 24/7 support Show more

Wiseshoppal ‑ AI Shop Chatbot is an innovative solution designed to boost your sales and average order value (AOV) by leveraging the power of GPT4o technology. This intelligent AI assistant effectively replaces traditional customer service and sales roles by accurately understanding customer needs, providing curated product recommendations, and responding promptly to inquiries. When faced with ambiguity, Wiseshoppal engages customers through interactive questions, guiding them toward informed purchasing decisions. Seamlessly easy to set up and integrate, this chatbot ensures a smooth and personalized shopping experience. Additional features include customizable chat widgets to match your website theme, product recommendation cards with quick checkout options, and comprehensive chat logs for tracking customer interactions and conversions. Moreover, Wiseshoppal continuously syncs and learns about your products, ensuring accurate and up-to-date product suggestions. There's even a playground for AI testing before integration, which aids in refining its capabilities to better serve your clientele.
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Product recommendations
Customizable widget
Quick checkout
24/7 support
Interactive engagement
Chat logs monitoring
  • $49-$399 / Month
  • Free Plan Available
  • 14 Days Free Trial
7.4
6 Reviews

"Effortlessly boost sales with your 24/7 Personal Shopper AI." Show more

Omakase.ai is an innovative app that transforms your website into an interactive, Voice-Powered Sales Agent designed to enhance customer engagement and boost sales. Unlike traditional chatbots that often fall short in selling, Omakase.ai is equipped to talk, listen, and recommend products intelligently as customers browse, offering a personable shopping experience. It effortlessly scrapes product details and knowledge from your shop URL to create a tailored Voice AI Agent, effectively automating and optimizing your sales process. With over 10,000 agents already created, the app has proven its effectiveness in various industries. The Agentic Dashboard allows for easy training and modification of your AI agent, ensuring it remains aligned with your current sales strategies and goals. Additionally, Omakase.ai provides comprehensive conversation data analytics, offering valuable insights into customer behavior and preferences to further refine your sales approach. Start a free trial today by simply dropping your URL and watch your sales engage with technology that truly understands your customers.
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Conversation analytics
Voice-powered sales
Product scraping
Agentic dashboard
  • $1.9-$9.9 / Month
  • Free Plan Available

Transfer your customer information to your phone or PC Show more

Wise Customer Exporter is an intuitive and efficient tool designed to streamline the process of exporting customer data from various platforms. With its user-friendly interface, businesses can seamlessly extract and organize crucial customer information, ensuring data is ready for analysis and integration into other systems. The app supports a wide range of file formats, making it adaptable to diverse business needs and compatible with numerous customer relationship management (CRM) and enterprise resource planning (ERP) systems. Its robust filtering options allow users to customize exports, ensuring only the most relevant data is captured. Enhanced security features guarantee that sensitive customer information is protected during the export process. Ideal for businesses of all sizes, Wise Customer Exporter simplifies data management, helping organizations make informed decisions quickly and efficiently.
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Whatsapp integration
Mobile compatible
Data export
Quick communication
  • Free Plan Available
  • 30 Days Free Trial
2 Reviews

WhatsApp Bot,Live Chat,Automation,Cart Recovery,Amazon Review Show more

IntelliAssist Marketing Suite is a powerful tool designed to transform visitors into customers through enhanced engagement and personalized interactions across multiple platforms. The app employs an intelligent chatbot to handle customer queries, seamlessly displaying them on a centralized dashboard. Impressively, 50%-90% of these inquiries are automatically resolved using advanced AI algorithms, allowing your team to focus on more complex issues. By analyzing the customer's buying history, IntelliAssist offers personalized engagement, fostering stronger relationships and boosting conversion rates. The suite includes an integrated CRM system, enabling efficient management of customer data and facilitating re-engagement via WhatsApp and email through AI-driven segmentation. Additionally, IntelliAssist supports multi-platform engagement, ensuring you're connected with potential customers on channels like Instagram, Facebook, and your own online store.
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Customer engagement
Cross-platform support
Crm integration
Live chat
Cart recovery
Central dashboard
  • $99-$599 / Month
  • 10 Days Free Trial
8.2
3 Reviews

Custom Tracking software for 360° Post Purchase Experience Show more

Track by Alaiko is an innovative tracking software designed to enhance post-purchase communication for e-commerce brands. Building on Alaiko’s expertise in holistic fulfillment, this stand-alone tool enables businesses to establish their own shipping communication through Klaviyo emails and create integrated tracking pages within Shopify. By transforming these traditionally carrier-controlled touchpoints into branded interactions, shops can create a new marketing channel designed to foster customer loyalty and encourage repeat purchases. With automated real-time shipping updates and a seamless Klaviyo integration, onboarding is fast and maintenance is efficient. The customizable tracking experience further boosts brand engagement, enhancing the overall customer experience and retention. Additionally, Track by Alaiko offers shipment controlling features, allowing businesses to maintain strong oversight of placed orders and ensure transparency throughout the delivery process.
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Customizable branding
Automated updates
Klaviyo integration
Integrated tracking
Shipment control
  • $8.99 / Month
  • 30 Days Free Trial
(2/5)
7 Reviews

Allows Your Customers To Track Your Dropshipping Orders Show more

DropTracking - Order Tracking is a seamless solution that enhances customer satisfaction by providing real-time estimated delivery dates for every order. This app efficiently reduces the flood of customer inquiries by keeping buyers informed about when they can expect their shipments. Once you set an estimated delivery time, DropTracking takes over, automatically calculating it for all future orders without requiring further input. By minimizing uncertainty, the app significantly cuts down on support requests and helps prevent costly chargebacks. Its customizable order search page allows you to tailor the tracking experience to better fit your business needs. DropTracking not only simplifies order management but also cultivates trust and transparency with your customers.
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Reduce support requests
Automated delivery estimate
Customize search page

Get valuable insights with customer voting on your homepage. Show more

PulseVote is an innovative app designed for Shopify store owners to engage customers and make informed business decisions. By allowing merchants to create interactive posts on their homepage, the app facilitates real-time feedback collection on product ideas. Customers can easily upvote or downvote these posts, offering valuable insights into their preferences and helping business owners understand market demands. PulseVote is perfect for both new and established merchants looking to stay connected with their audience and tailor their product offerings based on customer opinions. The app integrates seamlessly with your Shopify theme with no coding required, making it easy to set up and maintain. Furthermore, store owners can manage posts directly from their Shopify admin and personalize the widget to reflect their brand's unique identity. PulseVote empowers you to make data-driven decisions that enhance customer satisfaction and drive business growth.
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Seamless integration
Actionable insights
Real-time feedback
Upvote/downvote posts
Effortless post management
Personalized widget

AI-generated FAQs for products, seamless integration, no coding needed. Show more

Smart FAQs Builder is an innovative app that harnesses the power of AI to automatically generate intuitive and relevant FAQs for your online store's products. Simply connect your store, and in just minutes, watch as insightful questions and answers populate your product pages. The app meticulously analyzes product descriptions to create FAQs that address real customer concerns, such as sizing, materials, shipping, and care instructions. With no coding required, Smart FAQs Builder integrates seamlessly with any store theme, providing a hassle-free user experience. As your products evolve or new queries surface, the AI continuously updates the FAQs, ensuring information stays current and valuable. Compatible with any Shopify store design, this tool enhances customer satisfaction and streamlines the shopping experience.
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Seamless integration
Automatic updates
No coding needed
Theme-compatible widgets
Ai-generated faqs

AI sales agent: answers calls, upsells, personalizes, 24/7 availability.

add phone button to your shop: more calls more sales Show more

"Phone Call Us Now Button" is a convenient app designed to enhance customer interaction by adding a floating call button to your online store. This feature allows mobile visitors to dial your business directly with just a tap, while desktop users can easily see and use your contact number. The simplicity of the app's setup requires no coding skills, ensuring a smooth integration with any store theme. Adding this button can lead to increased customer calls, which often translates to higher sales. Customization options are available, allowing you to enter your phone number and select a button color that matches your store's design. You can choose from four different template styles and monitor engagements through pageview and click tracking, allowing you to measure the feature's effectiveness.
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Floating call button
Customizable button
No coding needed
Works with themes
Multiple templates
Direct mobile dialing
  • $9.99-$29.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
150 Reviews

Auto PayPal Tracking Sync to avoid PayPal Holds & Reserves! Show more

Proveway PayPal Tracking Sync is an essential tool for Shopify merchants looking to streamline their order management process. By automatically syncing tracking numbers to PayPal, the app helps businesses prevent unwanted disputes and account holds, thereby ensuring a smooth cash flow. This seamless integration not only enhances transparency but also leverages significant returns on investment by saving time and reducing manual efforts. Furthermore, the app activates PayPal Seller Protections immediately with each synced transaction, offering an added layer of security. Proveway stands out with its capability to auto-sync with both PayPal and Stripe, while also providing features like past order syncing and comprehensive shipment insights across over 900 couriers. Additionally, it offers a branded tracking page for customers, ensuring they are always informed about their order status.

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Branded tracking page
Auto sync tracking
Past order processing
Instant digital sync
Advanced courier mapping
Insightful order shipments
  • $3 / Month
  • Free Plan Available
  • 30 Days Free Trial
7.7
9 Reviews

Any SMS Gateway, Android, Whatsapp messaging & abandoned carts Show more

ProWebSms Business Messaging is a versatile app designed to enhance communication between businesses and their customers through SMS and WhatsApp messages. The app facilitates seamless messaging at critical touchpoints such as checkout, payment reception, and order shipping, ensuring customers are kept in the loop throughout their shopping experience. Additionally, it helps tackle abandoned carts by reminding customers to complete their purchases and encourages product feedback, seamlessly incorporating reviews into product listings. With an advanced variable system, users can tailor messages to meet their specific needs or customer segments. Businesses can choose between using the reliable SMS Master Gateway or integrate their preferred SMS gateway, Android smartphone, or WhatsApp for messaging. The app also offers assistance with sender ID registration, especially beneficial for businesses operating in Gulf countries and beyond.
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Customizable messages
Multiple channels
Event-based messaging
Abandoned carts alerts
Product review prompts

Powered by the official WhatsApp Business API Show more

BC ‑ WhatsApp Abandoned Cart is a powerful app designed to help online retailers recover lost sales by addressing cart abandonment issues through WhatsApp. Installation is straightforward: simply scan a QR code to connect your WhatsApp number. Once connected, you can customize cart abandonment messages, incorporating incentives like discounts to encourage customers to complete their purchases. The app automatically tracks abandoned carts and sends targeted messages to potential customers using your WhatsApp, ensuring a personalized touch. Users can recover up to $1000 in orders with the free plan before upgrading to a paid plan, which offers unlimited cart recovery. Key features include automated cart abandonment messaging, personalized communication from your WhatsApp number, inclusion of cart links in messages, and detailed reports on recovered carts and revenue. BC ‑ WhatsApp Abandoned Cart streamlines the recovery process, making it easier to boost your sales effortlessly.
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Live chat widget
Cart abandonment recovery
Bulk marketing campaigns
24/7 chatbot support
Multi-agent inbox

Remboursements & échanges instantanés sur les retours produits Show more

Calvine est une application innovante qui transforme l'expérience post-achat en un moment agréable pour vos clients. Elle permet aux marques de simplifier les retours produits en proposant des échanges rapides et efficaces, réduisant ainsi les obstacles à la conversion. En facilitant l'échange de produits, Calvine augmente significativement les taux de rachat et de conversion, ce qui booste vos ventes tout en améliorant la satisfaction client. Grâce à une interface intuitive, vos clients peuvent obtenir leur nouveau produit en quelques clics seulement. L'application automatise le flux de retours, diminuant ainsi les tickets liés aux retours et libérant du temps pour se concentrer sur l'essentiel. En intégrant Calvine, transformez vos retours en opportunités de revenus et offrez une expérience premium à chacun de vos clients.
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Automated returns
Boost conversions
Easy exchanges
Immediate replacements
Increase resales
  • Free Plan Available
  • 7 Days Free Trial
8.2
10 Reviews

Instant WhatsApp support: customizable button for seamless customer communication. Show more

The Orra WhatsApp Chat Button is a powerful tool designed to enhance customer interaction by integrating a direct WhatsApp chat feature into your online store. This app enables customers to effortlessly connect with you by simply clicking a chat button, leading them to WhatsApp with a pre-filled message tailored for quick inquiries. You can fully customize the button's design, size, and placement, ensuring it aligns perfectly with your store's branding and layout. It seamlessly integrates with all Shopify store themes, making it a versatile addition to any online retail platform. By enabling instant communication, the Orra WhatsApp Chat Button not only simplifies customer support but also boosts engagement, promoting a more personalized shopping experience. Elevate your customer service with this easy-to-use chat solution.
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Customizable design
Instant messaging
Whatsapp integration
  • $19-$319 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
1 Reviews

AI-driven customer service with live chat, multilingual support, and smart tools. Show more

AskDolphin: Live Chat & AI is a comprehensive customer service platform designed to enhance user experience and support efficiency. This app combines the immediacy of live chat with the intelligence of AI-driven support to ensure customers receive prompt assistance, whether you’re online or away. Dolphin AI is adept at handling frequently asked questions, offering seamless multilingual support to cater to a global audience. By syncing product details, businesses can train the AI to deliver precise, automated responses, saving time and resources. Innovative smart QR codes bridge the gap between physical products and digital support, offering 24/7 after-sales service. With team management features, AskDolphin empowers collaboration among customer service teams, making it an adaptable solution for businesses seeking to streamline their support capabilities.
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Multilingual support
Live chat
Product sync
Team management
Qr codes
Ai support
  • $3.99-$14.99 / Month
  • Free Plan Available
  • 30 Days Free Trial
6.6
28 Reviews

Upsell frequently bought together bundles to boost your AOV Show more

Ark - Post Purchase Upsell is a versatile app designed to significantly enhance your store's revenue by implementing strategic upsell opportunities. This dynamic app allows you to create one-click upsells, post-purchase upsells, and discounted upsell offers directly on your checkout and thank you pages. With Ark's conversion-focused post-purchase upsell funnels, you can effectively boost your conversion rates (CVR) and encourage customers to make additional purchases. The app also offers features like recharging your one-page checkout and thank you pages, nurturing customer relationships by collecting birthdays, and offering bundle-style cross-sells. Utilize the drag-and-drop editor to easily craft and manage your upsell strategies, while options like one-click upsells and cross-sells help maximize average order value (AOV). Ark aids in expanding your sales potential by encouraging customers to rebuy and resell, allowing you to increase your margins and set new sales records.
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Post-purchase upsells
Discounted upsells
One-click upsells
Drag & drop editor
Post-purchase surveys
Birthday collection

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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