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Create AI chatbots effortlessly; enhance engagement, conversion, and customer experience.

  • Free Plan Available
(3/5)
89 Reviews

Monitor and chat with site visitors in real time. Show more

The tawk.to Live Chat app is a powerful tool designed for Shopify users to enhance customer interaction and support. It enables seamless communication with visitors through unlimited messaging, ticketing, and agent seats, ensuring you never miss a sales opportunity. Compatible with iOS, Android, Windows, and Mac OSX, this app allows you to stay connected with customers no matter where you are. The integration of CRM, a knowledge base, and a ticketing system ensures real-time support for visitors at critical decision points. You can view and manage Shopify orders directly within chats and tickets, personalize greetings based on visitor behavior, and utilize shortcut message templates for quick responses. The app's CRM also allows managing unlimited customers and organizations efficiently. For any assistance, the 24/7 support team is just a chat away, ready to support you round the clock.
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Crm integration
Order management
Ticketing system
Real-time chat
Knowledge base
Canned responses
  • Free Plan Available
  • 3 Days Free Trial
9.1
15 Reviews

Support customers with Facebook messenger Chat and boost sale Show more

Facebook Messenger Chat is a dynamic app designed to enhance communication between businesses and their customers directly on their store platforms. By integrating seamlessly with Facebook Messenger, it allows store owners to interact with visitors, address inquiries, and send personalized support or promotional coupons, which can significantly boost sales and customer satisfaction. One of the standout features of this app is its ability to maintain communication with potential customers, even if they leave the website without completing a purchase. This capability increases the likelihood of converting leads into sales through follow-up interactions. The app is user-friendly, requiring only a simple setup by linking a Facebook page, making it an incredibly effective tool for providing quick and efficient customer support. Fast responses lead to happy customers, and happy customers lead to more sales. With Facebook Messenger Chat, businesses are equipped to resolve customer doubts in seconds, enhancing overall customer experience and potential revenue.
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Easy setup
Direct customer chat
Provide support/coupons
Lead conversion
  • $4.99-$249.99 / Month
  • Free Plan Available
  • New
9.1
2 Reviews

AI-driven returns: Transform exchanges into revenue with effortless automation.

A self-hosted cloud native generative AI solution. Show more

Gyata‑AI Sales & Support Chat is an innovative conversational AI chatbot tailored for ecommerce businesses, streamlining customer interactions and enhancing sales performance. With its 24/7 availability, Gyata AI efficiently manages customer inquiries and offers personalized product recommendations, helping to boost conversion rates. The app integrates seamlessly with Shopify, providing effortless product recommendations and improving the shopping experience. Users can train the chatbot using PDFs and website content, ensuring it is well-informed and efficient. It also offers real-time data insights into sales performance and customer interactions, allowing businesses to make informed decisions. Customizable design and tone features enable businesses to align the chatbot with their brand identity without needing any coding expertise. Additionally, Gyata AI provides real-time updates on order status, cart contents, pricing, and inventory, ensuring that customers have all the information they need to make purchasing decisions confidently.
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Shopify integration
Product recommendations
24/7 support
Order status updates
Real-time sales data
Sales assistance
  • $7.99 / Month
  • 7 Days Free Trial

Integrate Text, Video & Product FAQ to your store Show more

Nayra Product FAQ is a versatile app designed to streamline the creation of Frequently Asked Questions (FAQ) pages for your business. Whether you need to address single or multiple customer inquiries, this app enables you to build efficient FAQ sections in just minutes. With three distinct types of FAQs—Text, Video, and Product—it caters to diverse information needs, making it easier for customers to find answers. The app helps enhance customer experience by providing informative FAQ pages that cover store policies, product details, and shipping and handling queries. Its user-friendly interface ensures that even those without technical expertise can create engaging and comprehensive FAQs. By organizing essential information neatly, Nayra Product FAQ increases customer satisfaction and reduces service queries, contributing to a smoother shopping experience.
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Text faq creation
Video faq integration
Product-specific faq

Sync your orders with Locate2u for routing and delivery Show more

Locate2u Route & Delivery is a robust app designed to streamline your local delivery operations. Seamlessly integrating with Shopify, the app allows you to mark orders as dispatched, automatically sending them to Locate2u where they can be efficiently managed. With its user-friendly interface, delivery teams can optimize routes with just a click, ensuring timely and accurate deliveries. The app features a driver app, booking management, GPS tracking, and customer reviews to enhance delivery management. Live parcel tracking links provide real-time updates, making it ideal for local deliveries. Additionally, route optimization ensures that drivers have the most efficient paths, saving time and resources. With Locate2u, enhance your delivery service's efficiency and customer satisfaction effortlessly.
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Order syncing
Route optimization
Booking management
Delivery tracking
Driver dispatch
  • $24.99-$59.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • New
9.1
1 Reviews

AI-driven chatbot for sales, order tracking, and lead automation.

All-In-One Customer Service, Helpdesk, Live Chat & WhatsApp Show more

Qpien - Helpdesk & Live Chat is an omni-channel customer support platform designed specifically for e-commerce stores, particularly those on Shopify. By consolidating all customer service channels into one seamless interface, it empowers support teams to efficiently manage interactions across live chat, WhatsApp, Facebook, and Instagram. This integration not only enhances the customer experience but also boosts efficiency, ultimately leading to increased sales and conversions. The platform's user-friendly design allows for easy access to product, customer, and order information without having to leave the Qpien panel. Setting up Qpien with your Shopify store is quick, taking less than a minute, ensuring businesses can hit the ground running. Overall, Qpien helps avoid lost sales by ensuring no customer conversation is missed, saving both time and money for e-commerce businesses.
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Quick shopify integration
Centralized management
Live chat integration
Boost sales
Omni-channel support
Whatsapp support
  • $1.99-$4.18 / Month
  • Free Plan Available
(3.4/5)
5 Reviews

Reserve email addresses with your domain and contact clients Show more

CS - Business Email is an innovative app designed to elevate business communication by allowing merchants to create unlimited custom email addresses under their own domain. This feature is essential for enhancing a brand's credibility and ensuring professional interactions with customers. By seamlessly integrating with a store's admin panel, the app streamlines email management, helping users stay organized and focused on their business operations. Its compatibility with all modern email clients and mobile apps ensures that users can access their emails conveniently, regardless of the platform they choose. Furthermore, CS - Business Email is equipped with powerful spam filters and additional tools like email forwarders, which simplify email-related tasks and enhance security. This app is ideal for businesses aiming to establish a reliable and professional email communication system without the hassle of technical complications.
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Unlimited custom emails
Admin panel integration
Mobile app compatibility
Robust spam filtering
  • $19-$119 / Month
  • Free Plan Available
8.2
3 Reviews

Provide 24/7 instant customer service Show more

ShopDeputy ‑ Smart GPT Chatbot is a sophisticated tool designed to enhance customer service on your online store. Powered by advanced GPT technology, this chatbot provides instant responses to customer queries by automatically learning from your store's content, including products, categories, and pages. It effectively handles basic inquiries related to products, deliveries, and returns, allowing your team to focus on more complex issues and improving overall productivity. Offering 24/7 customer service at a low cost, the chatbot supports multiple languages for a seamless customer interaction. You can further customize its knowledge by adding additional documents to its database. To ensure continuous improvement, the chatbot incorporates a feedback system where customers can rate its answers and you can review the chat history.
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Multilingual support
24/7 availability
Instant responses
Auto-learning capability
Customizable database
Customer ratings

Voice-powered sales and support for an interactive shopping experience.

顧客データを活用したLINEメッセージ配信。LINE連携に必要な機能をすべて搭載。このアプリ1つだけで簡単に開始できます。 Show more

おみせコネクト(LINE連携)は、簡単かつ迅速なセットアップを提供し、最短10分でスタートできます。他のアプリとの連携は不要で、このシンプルなプラットフォームだけでLINE運用を効率化できます。自動パーソナライズ機能により、顧客に最適なメッセージをタイムリーに配信できます。特に、閲覧商品やカートに商品を残したままの顧客へのリマインド配信、再入荷通知、購入・発送トリガーに基づくステップ配信が可能です。LINE友だち追加ポップアップバナーや連携ボタン表示で、顧客のエンゲージメントをさらに高めます。また、各種LINEメッセージ配信の効果を自動的に分析し、売上向上のための改善ポイントを提供します。これにより、ユーザーは販売戦略を容易に最適化できます。
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Restock notifications
Segmented messaging
Cart abandonment reminders
Automatic personalized messages
Retargeting reminders
Purchase & shipping triggers

Your Ecommerce growth companion - Surveys, discounts & more Show more

Stack: Customer Insights is an innovative app designed to enhance your Shopify store by gathering valuable customer feedback during their shopping experience. By integrating Stack, you have the opportunity to engage with customers in real-time, offering incentives like discounts to encourage feedback and boost conversion rates. In the fast-paced world of e-commerce, consistently gathering customer insights is key to unlocking new growth strategies. Stack simplifies this process by providing a seamless platform for collecting feedback, helping you understand your customers better and tailor your offerings accordingly. The app's user-friendly setup allows you to install and start connecting with your audience in minutes. With a variety of customizable surveys and incentives, Stack empowers you to derive actionable insights and make informed business decisions.
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Discount rewards
Real-time insights
Conversion boost
Customer feedback
Survey templates

AI concierge that refers new customers and answers questions Show more

ShopGPT is a cutting-edge shopping concierge chatbot designed to elevate the e-commerce experience for Shopify store owners and their customers. This AI-powered bot engages with customers by automatically sending texts after orders are placed, providing answers to product-related inquiries, and streamlining customer support. ShopGPT excels in product research, effortlessly matching customers with relevant products on Shopify stores and guiding them directly to the checkout page. It empowers businesses to boost sales by leveraging existing customers and capturing new leads without the need for upfront marketing expenses. By utilizing untapped communication channels like SMS, WhatsApp, and Messenger, ShopGPT broadens a store's reach. Additionally, merchants can analyze key metrics such as search placement, cart conversion, and order data to refine their strategies and maximize growth potential.
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Acquire customers
Frictionless experience
Ai customer support
Untapped channels
Analyze metrics
  • $7.99-$12.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
1 Reviews

Integrate feedback button, hear customers, rapid load. Show more

Rex Feedback is a powerful tool designed for e-commerce websites, simplifying the process for customers to provide invaluable feedback. By using this app, merchants can gain deep insights into customer concerns and preferences, enabling them to improve the shopping experience significantly. The app includes customizable buttons and dialogs tailored for both desktop and mobile platforms, ensuring a seamless feedback collection process. With features like detailed client profiles and easy file export options, businesses can analyze data effectively. Email notifications keep merchants informed about customer feedback promptly, allowing swift responses. Additionally, optimized files ensure quick downloads without compromising site performance, making Rex Feedback an essential component for staying ahead in the competitive e-commerce landscape.
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Email notifications
Customizable button
Client profiles
File export
Optimized files
  • Free Plan Available
8.2
1 Reviews

Pick-up points & label print to PostNord, GLS, Bring and DAO Show more

Smart Send is a powerful Shopify app designed to streamline your shipping process by linking your carrier directly to your shop. It enhances customer experience by allowing you to display pick-up points at checkout and set up advanced shipping criteria based on specific order details. Once an order is placed, you can effortlessly print shipping labels directly within Shopify, eliminating the need to navigate between different systems. Additionally, Smart Send automates customer notifications by activating Shopify's standard emails to send tracking numbers as soon as they are generated. This not only ensures seamless order management but also keeps your customers informed at every step of the shipping journey. The app supports international orders by enabling easy customs creation, making it an essential tool for enhancing both domestic and global shipping operations.
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Print labels
Send tracking notifications
Show pick-up points
Create customs forms
  • $9 / Month
  • Free Plan Available
9.1
2 Reviews

Allow customers to contact you using Whatsapp Chat Show more

Smartarget WhatsApp Chat is a versatile tool designed to streamline communication between businesses and their customers by integrating WhatsApp contact options directly into your website. With most potential customers already familiar with WhatsApp, this app leverages the platform's trust and familiarity to enhance customer engagement and accessibility. A WhatsApp icon becomes a constant presence on all pages of your site, ensuring visitors can easily reach out with inquiries and receive timely responses. Customization options allow businesses to tailor the chat's appearance to seamlessly blend with their website's aesthetic. The app supports functionality across both computers and mobile devices, accommodating users regardless of their browsing preference. Moreover, it offers the flexibility of showcasing one or multiple customer service agents, providing personalized customer support and ensuring no potential lead is ever missed.
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Responsive design
Customizable style
Multi-agent support
Easy contact
  • $5.99-$9.99 / Month
  • Free Plan Available
  • 5 Days Free Trial
8.2
1 Reviews

Elevate Support, Enhance Engagement: Tailored FAQ, Easy Manage Show more

FAQ Expert: Product FAQ is a dynamic app designed to efficiently manage and streamline product-related queries for merchants. By facilitating tailored Q&A creation, it enhances customer interaction through personalization and builds trust and loyalty with accurate, prompt responses. Its advanced features include importing Q&A through CSV and resolving doubts effectively, thereby reducing product returns. Seamless integration with diverse themes makes it a versatile tool that caters to varied merchant needs, simplifying the user experience. Additionally, the app offers robust analytics and data visualization, empowering businesses to make informed decisions. The "Ask Questions" feature encourages user engagement by enabling instant responses and strengthening the Q&A database. Ultimately, FAQ Expert serves as a valuable asset in the online marketplace, promoting workflow efficiency and enhancing customer support.
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Seamless integration
Analytics
Data visualization
Custom design
Personalized q&a
Import q&a
  • Free Plan Available
8.2
1 Reviews

Ship Smart & Easy with SHIPGATE Show more

SHIPGATE is an innovative app designed to streamline the shipping process for businesses using multiple shipping companies. By automating the collection of order information, SHIPGATE eliminates the need for manual data collection and simplifies shipment creation. It allows users to compare rates across various delivery services, ensuring cost-effectiveness and efficiency. Additionally, the app offers real-time tracking of delivery statuses, keeping businesses informed at every step. SHIPGATE also provides a convenient export declaration preparation service tailored for compliance with Korea Customs, making international shipping hassle-free. With SHIPGATE, businesses can enhance their logistics management, save time, and improve operational efficiency.
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Order tracking
Rate comparison
Automatic shipment creation
Export declaration

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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