Shopify support apps 2025

Neo Call Button

Add a Click-to-Call phone button to your store Show more

Neo Call Button is a user-friendly app designed to enhance customer connectivity by integrating a floating ‘Call Us’ button into your online store. This feature empowers visitors to easily contact you via their mobile devices or view your phone number on desktops and tablets, facilitating direct communication and potentially boosting your sales through increased customer leads. The app is incredibly easy to set up, requiring no coding knowledge, and is compatible with any website theme. You can effortlessly customize the button’s color, style, and position to seamlessly blend with your shop’s design. By making it easier for customers to reach you anytime, anywhere, Neo Call Button helps you stand out and improve customer satisfaction and engagement.

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Floating call button

Customizable button design

Instant call connection

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Re:amaze AI Helpdesk & Chat

$29-$899 / Month

6.7

175 Reviews

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Convert more customers w/ AI powered helpdesk and live chat Show more

Reamaze Live Chat Helpdesk CRM is a robust platform designed to enhance customer engagement and drive business growth. It leverages AI chatbots and live chat tools optimized for sales, helping turn potential shoppers into loyal, repeat buyers. The app offers a unified helpdesk inbox and CRM, seamlessly integrating conversations from various sources like email, social media, SMS, and voice calls, and mapping them to orders, revenue, returns, and reviews. Reamaze allows businesses to manage and modify Shopify orders directly within customer support chats, streamlining operations. With AI-driven automation, teams can create responses, write FAQ articles, build chatbots, and summarize interactions efficiently. Additionally, businesses can automate standard tasks to save time and utilize features like satisfaction surveys, status pages, and push notifications to keep customers engaged and informed. Overall, Reamaze empowers teams to work smarter and faster, ensuring a seamless and personalized customer experience.

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Push notifications

Automations

Order management

Ai chatbots

Content generation

Unified inbox

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QCard: Fast Effective Feedback

$9.99-$49.99 / Month

8.2

1 Reviews

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Quick, Incentivised Pre-Purchase Customer Survey at Checkout Show more

QCards: Simple Checkout Survey is an innovative app designed to enhance customer engagement by integrating a single-question survey directly into the checkout process. This app is ideal for merchants eager to gather valuable insights without interrupting the purchasing flow. By offering discounts as incentives for survey completion, QCards achieves higher response rates than traditional post-purchase surveys, while maintaining strong checkout conversions. Its user-friendly setup and customization options require no marketing expertise, making it accessible for all merchants. The seamless integration of QCards ensures it becomes a natural part of the checkout, encouraging customers to provide feedback while enjoying a smooth transaction experience. With QCards, businesses can effortlessly make informed, data-driven decisions to improve their offerings and customer satisfaction.

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Seamless integration

Quick surveys

Incentivized responses

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Verboz AI Sales Booster

$29-$99 / Month

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"Boost sales, automate support: AI chatbot for Shopify stores." Show more

Verboz AI Sales Booster is an innovative chatbot designed to enhance your e-commerce experience by boosting sales and streamlining customer support. Integrated seamlessly with your Shopify store, Verboz uses advanced AI to answer customer inquiries, recommend products, and engage with visitors in real time, ultimately improving conversion rates and alleviating your team's workload. The app offers AI-based product recommendations tailored to each customer's preferences, ensuring a personalized shopping experience. Verboz also allows you to customize its tone and greeting messages to align with your brand's voice, further enhancing customer interaction. With Verboz, increase your store's efficiency and create a more interactive and responsive shopping environment, turning visitors into loyal customers efficiently.

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Customizable messages

Shopify integration

Product recommendations

Real-time engagement

Ai chatbot

Automate support

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PulseChat: AI Sales Chatbot

$14-$149 / Month

8.2

1 Reviews

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Boost Sales and Automate Support with ChatGPT-4 AI Chat Show more

PulseChat is an AI-powered sales chatbot designed to elevate your business's customer service experience. Utilizing the advanced GPT-4 technology, it operates around the clock and communicates in over 100 languages, effectively replacing the need for a human team to manage customer inquiries. With simple integration into your online store, PulseChat offers instant responses for order tracking, product recommendations, and general customer support. This powerful tool breaks down language barriers and eliminates wait times, leading to improved sales and increased average order value (AOV). You can personalize the chat experience to align with your brand's voice, ensuring consistency and brand integrity. Additionally, you have the ability to monitor all customer interactions, providing you with insights and control. With PulseChat, enhancing customer satisfaction and boosting sales performance has never been easier.

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Product recommendations

Ai-powered chatbot

Customizable responses

Order tracking

Easy integration

24/7 support

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Instadesk‑Live Chat&AI Chatbot

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Premium live chat service via AI chatbots & smart workbench Show more

Instadesk-Live Chat & AI Chatbot is a comprehensive Shopify customer service app designed for global e-commerce businesses. It offers a multimedia, end-to-end solution that integrates seamlessly with the Shopify platform, enhancing customer interactions and expediting case resolutions. The app features AI-driven chatbots that provide 24/7/365 service, ensuring efficient handling of inquiries, even during peak sales periods. Instadesk supports omni-channel communication, including platforms like Phone, SMS, Meta, Instagram, WhatsApp, Line, and Email, catering to diverse customer preferences. Its AI automation capabilities handle complex business sessions and FAQs, while recommending messages and actions tailored to user preferences. With multilingual support, Instadesk bridges language gaps to serve a worldwide audience and employs data analytics for insights that optimize services and boost sales.

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Multilingual support

Customization options

Omni-channel support

Data analytics

Ai-driven automation

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Testimonials Master

$3.99-$7.99 / Month

(4.6/5)

51 Reviews

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Testimonial Master - Add testimonials to your website Show more

Testimonials Master is designed to enhance customer trust and boost sales by elegantly displaying customer reviews and feedback. With its intuitive and streamlined interface, the app can be easily set up in under a minute with just a single click. Users have the flexibility to choose between grid view or slider view, and can select from five unique styles to perfectly align with their brand image. The app also includes a testimonial submission form on the front end, allowing businesses to effortlessly collect new customer testimonials. Furthermore, customizable color options are available to ensure a seamless match with your website’s theme. Testimonials Master is a powerful tool to showcase customer satisfaction and encourage potential buyers to select your products.

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Easy installation

Color customization

Multiple styles

Grid or slider

Testimonial form

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Webkul AI Driven Product FAQ

$5 / Month

6.3

5 Reviews

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Dynamic FAQ on Product Pages,helps in solving Customer Queries Show more

Webkul AI Driven Product FAQ is a powerful app designed to enhance customer engagement and boost sales by integrating dynamic FAQs into your product pages. This user-friendly tool allows admins to write and customize FAQs, effectively addressing customers' common queries and uncertainties from the store's launch. By offering both store-wide FAQs and product-specific FAQs, the app provides comprehensive information, improving the shopping experience and fostering informed purchase decisions. Customization options, such as modifying the color and width of FAQ blocks, ensure seamless integration with your store's aesthetic. The FAQs are presented in a jQuery accordion style on the product description page, creating an organized and visually appealing layout. Ultimately, this app helps reduce repetitive queries and customer service overhead while empowering customers to understand products better and make quicker purchase decisions.

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Dynamic faqs

Product-specific faqs

Store faqs

Customizable faq block

Jquery accordion style

Reduce repetitive queries

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BRAiN Commerce

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Interactive shopping via AI, offering tailored, real-time recommendations. Show more

BRAiN Commerce offers a revolutionized shopping experience by delivering a natural, conversational approach that mimics interactions with a highly knowledgeable store assistant. It consumes your store's data to provide precise, personalized recommendations to customers, ensuring an engaging and seamless shopping journey. This app remains continuously up-to-date, as it dynamically pulls content changes, ensuring that recommendations and interactions are always accurate and relevant. By utilizing a proprietary large language model (LLM) resilient to model drift and hallucinations, BRAiN Commerce maintains robust and reliable functionality. The app's ability to automatically integrate products and FAQs ensures that the content is always fresh and reflects any changes made to your store. This integration of conversational commerce is proven to enhance customer engagement and conversion rates, offering not just convenience but also enriching the overall consumer experience. With BRAiN Commerce, your store seamlessly evolves into an intelligent, interactive marketplace that caters to the unique needs of each shopper.

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Automatic content updates

Interactive shopping experience

Real-time recommendations

Conversational interface

Store data integration

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Hulul by WideBot

$50 / Month

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Enhance Shopify operations with Hulul: seamless fulfillment, AI chatbots, and more! Show more

Hulul by WideBot revolutionizes the way you manage your Shopify store, providing a seamless solution for order fulfillment with real-time updates and efficient processing. It allows you to effortlessly handle product listings, ensuring your inventory remains current and appealing to customers. The app also features an abandoned cart recovery tool, helping you re-engage potential buyers and maximize sales. As a comprehensive CX platform, Hulul empowers you to create customized chatbot flows, AI scenarios, and targeted broadcast campaigns to enhance customer interaction. Keep your customers informed with shipping updates across all channels and support them through an AI-powered chatbot. Additionally, Hulul enables you to showcase products across multiple platforms effortlessly, while agents can maintain direct communication with customers via the integrated inbox feature.

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Real-time updates

Product management

Customer support

Ai chatbots

Cart recovery

Broadcast campaigns

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Evixum Menu Manager

$10 / Month

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Effortless Shopify menu management with backup and bulk edit features. Show more

Evixum Menu Manager is a transformative tool designed for efficient Shopify menu management, suitable for merchants of all sizes. With its powerful batch features, users can effortlessly edit menus using functionalities like copying, bulk deletion, and import/export. The app ensures you never mistakenly lose a menu with its robust backup system and innovative recycle bin mechanism, allowing for easy restoration. Key features include the ability to duplicate menus with a single click, bulk delete unnecessary menus, and sync content seamlessly across multiple menus. Manage your store's navigation with confidence knowing you can easily create different versions of your menus and roll back to previous iterations if needed. Enhance your Shopify experience and streamline your menu management process with Evixum Menu Manager.

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Bulk delete

Copy menu

Backup menus

Sync menus

Menu recycle bin

Install App

bly Affiliate Marketing

Claim Offer

Effizientes Affiliate-Marketing-Tracking für den Shop mit bly Show more

Bly Affiliate Marketing is a powerful tool designed to seamlessly integrate your Shopify store with bly's external affiliate marketing platform. It enables you to connect with and recruit affiliates, influencers, bloggers, and comparison sites, thereby boosting your sales and reaching new customer groups. The app focuses on connectivity and tracking, with partner management taking place within bly's external system. Its automatic integration and setup ensure a hassle-free experience for those with an existing bly account. You can explore numerous partners through bly's external system and maximize your outreach efforts. Moreover, the platform follows a performance-based model, allowing you to reward only confirmed sales, ensuring cost-effective marketing strategies.

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Affiliate recruitment

Efficient tracking

Sales-based rewards

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ChatMe ‑ WhatsApp Chat Button

9.1

1 Reviews

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WhatsApp chat button for better support & direct touch. Show more

ChatMe ‑ WhatsApp Chat Button is a user-friendly app designed to facilitate seamless communication between businesses and their customers. By integrating a WhatsApp chat button into your store, you enable customers to easily initiate direct conversations with you, addressing their queries promptly with a personal touch. This app eliminates the need for complex coding, offering an effortless one-minute installation with a responsive design that works across both mobile and desktop devices. Businesses can customize the WhatsApp number and prefilled messages to ensure a personalized customer interaction that enhances trust and encourages purchases. ChatMe ensures that customers have their questions answered by real people, not bots, significantly boosting their confidence in proceeding with transactions. With this no-frills solution, your store gains a direct channel for communication that can lead to increased customer satisfaction and improved sales.

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Responsive design

Easy installation

Whatsapp chat button

Custom prefilled messages

Install App

Bizrate Insights Reviews

Claim Offer

Gather feedback. Gain powerful insight. Boost your business. Show more

Bizrate Insights Reviews is a comprehensive app designed to capture and analyze the voice of customer feedback across every stage of the shopper journey. The app enables businesses to launch surveys that gather detailed insights on customer interactions, from site abandonment to post-fulfillment experiences, without requiring an engineering team for implementation. Using the VitalSigns dashboard, businesses can easily review collected data to identify and capitalize on new customer experience opportunities. The app offers unlimited surveys and invitations, ensuring that businesses can continually gather valuable customer insights. Verified ratings and reviews are automatically syndicated to major platforms like Google, Yahoo, and Bing, expanding visibility and credibility. Bizrate Insights Reviews also provides in-depth customer satisfaction data, trends, and Net Promoter Scores (NPS) to help drive sales and build loyalty. With robust metrics and benchmarks, businesses can effectively track industry movements and stay competitive.

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Unlimited surveys

Easy implementation

Collect customer feedback

Voice-of-customer surveys

360-degree shopper understanding

Vitalsigns dashboard

Install App

ClickPost Returns Plus

$49-$199 / Month

8.2

3 Reviews

Claim Offer

Returns centre for Return management, Return tracking, Refunds Show more

ClickPost Returns Plus is a seamless solution designed to improve the post-purchase experience by offering easy and efficient returns management. This app enables businesses to build brand loyalty by turning customer returns into repurchase opportunities, thus ensuring customer satisfaction. One of its key features is the centralized management of all return requests, allowing for streamlined updates and efficient handling. Users can easily set up their own return policies, eligibility criteria, and reasons for returns, all within a setup time of under 30 minutes. The app includes a user-friendly self-serve return portal for customers, a management dashboard, and automated email updates throughout the return process to keep customers informed. It also provides comprehensive reports to help businesses make informed decisions about returns and features multi-language support to cater to a diverse customer base. With ClickPost Returns Plus, both businesses and customers can enjoy a hassle-free and transparent returns experience.

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Multi-language support

Automated email updates

Custom return policies

Comprehensive reports

Self-serve return portal

Returns management dashboard

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Selli ‑ AI Shop Assistant

$19.9-$59.9 / Month

(3/5)

1 Reviews

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Based on GPT, our chatbot assists customers in purchasing Show more

Selli ‑ AI Shop Assistant revolutionizes your Shopify store with its powerful AI-driven chatbot, designed specifically to enhance customer interactions. Leveraging the capabilities of ChatGPT, the app intuitively understands and caters to customer preferences, offering instant, personalized product suggestions by seamlessly integrating with your inventory. By doing so, it ensures customers find what they are looking for quickly and effortlessly, elevating their shopping experience while boosting your sales. Selli provides a streamlined, multilingual shopping journey where customers feel understood and valued, with the perfect product just a chat away. Additionally, the app enables shop owners to keep the chatbot's knowledge up-to-date by manually adding information, and it includes a "Statistics" section in the Shopify dashboard to keep track of performance. Direct product links shared by the chatbot facilitate a seamless transition from suggestion to purchase, enhancing overall customer satisfaction.

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Multilingual support

Direct product links

Inventory integration

Personalized suggestions

Manual knowledge updates

Statistics dashboard

Install App

Popcorn AI

$79-$299 / Month

9.1

1 Reviews

Claim Offer

Boost sales and support with AI on WhatsApp Show more

Popcorn: AI For WhatsApp is a powerful tool designed to help Shopify merchants leverage the capabilities of WhatsApp for business growth. This app enhances customer interaction by automating sales and support, ensuring each customer receives a personalized experience. By simplifying operations, Popcorn makes it easier for businesses to manage inquiries and orders efficiently, while delivering valuable insights to help optimize business strategies. Its seamless integration with Shopify streamlines workflows for businesses of any size, aiming for increased efficiency and sales. The app intelligently handles complex queries by smoothly transitioning from AI to human agents when needed, ensuring comprehensive customer support. With features like instant FAQ responses, smart product recommendations, and real-time order updates via WhatsApp, Popcorn boosts sales and enhances customer satisfaction.

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Shopify integration

Personalized experiences

Order management

Smart recommendations

Real-time order updates

Streamlined operations

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Hiifans

Claim Offer

海帆CRM，提供更智能用户管理，和更便捷的明信片、邮件服务 Show more

Hiifans is a customer relationship management (CRM) app designed specifically for businesses seeking to enhance and deepen customer connections, thereby driving consistent business growth. This app allows you to assign personalized tags to each customer, enabling targeted marketing through customized postcards and emails. By using Hiifans, businesses can implement precise marketing strategies that significantly boost marketing efficiency. The app further enhances user management with automatic tagging based on customer attributes and order information, leading to more refined customer segmentation. Hiifans also offers a convenient mass-email and postcard dispatch service, ensuring effective outreach. Additionally, it provides a variety of H5 templates for creating engaging after-sales cards, encouraging customers to leave their details for future contact. Overall, Hiifans serves as a comprehensive tool to tap into customer value and build lasting relationships.

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Email campaigns

Targeted marketing

User tagging

Postcard mailing

H5 templates

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Manifest Multi‑Chat Messenger

$3.99 / Month

8.2

1 Reviews

Claim Offer

Connect with customers on WhatsApp, Facebook & many more Show more

Manifest Multi‑Chat Messenger is a versatile communication tool that empowers businesses to connect effortlessly with their customers across more than 15 popular social media platforms. By integrating communication channels like WhatsApp, Facebook Messenger, Instagram, and more, this app ensures that your business stays accessible on the platforms your customers use most. The app features an all-in-one chat button that seamlessly integrates into your existing customer service setup, allowing for personalized and reliable interaction. It offers easy and automatic integration with numerous customization options, catering to your brand's unique needs. With accelerated loading times, Manifest Multi‑Chat Messenger guarantees a smooth and enhanced user experience, accommodating unlimited visitors without compromising performance. This app is ideal for businesses aiming to provide holistic support and maintain strong customer relationships through their preferred social channels.

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Customizable options

Enhanced experience

Automatic integration

Multi-platform chat

Unlimited visitors

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InstaReturns by ShipDelight

(3.1/5)

2 Reviews

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Manage Returns, Replacement, and Customer Communication. Show more

InstaReturns by ShipDelight is a comprehensive return management system designed to streamline the return process for businesses and their customers. Tailored to meet specific brand needs, it covers a vast array of Indian pincodes, ensuring reliable return pickups often on the same working day. The app seamlessly integrates with Shopify, automatically handling replacement orders, which relieves the burden of manual intervention. Businesses can enhance customer satisfaction through real-time communication via SMS and WhatsApp, keeping customers informed throughout the return journey. InstaReturns offers a personalized brand experience with customizable return reasons, aligning closely with brand expectations. The focus on a quality check return pickup service ensures smooth and efficient handling of returned goods, making it an indispensable tool for businesses in India.

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Real-time communication

Brand customization

Easy returns

Replacement orders

Full india coverage

Return reason customization

Install App

Shopify support apps

Related Categories

Price

Based on reviews

Other Categories

Related Blog

Showing 360 to 380 of 1216 Apps

Neo Call Button

Re:amaze AI Helpdesk & Chat

QCard: Fast Effective Feedback

Verboz AI Sales Booster

PulseChat: AI Sales Chatbot

Instadesk‑Live Chat&AI Chatbot

Testimonials Master

Webkul AI Driven Product FAQ

BRAiN Commerce

Hulul by WideBot

Evixum Menu Manager

bly Affiliate Marketing

ChatMe ‑ WhatsApp Chat Button

Bizrate Insights Reviews

ClickPost Returns Plus

Selli ‑ AI Shop Assistant

Popcorn AI

Hiifans

Manifest Multi‑Chat Messenger

InstaReturns by ShipDelight

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

2. How can these apps improve my store's customer experience?

3. Are Shopify support apps easy to integrate?

4. Do these apps offer analytics and reporting features?

5. Can I customize the features of these apps to suit my needs?

6. How do these apps help in boosting sales?

7. Are there free Shopify support apps available?

8. How do I choose the right support app for my store?

9. Is customer support available for these apps?