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Showing 320 to 340 of 1829 Apps
Delighted Post‑Delivery Survey

Delighted Post‑Delivery Survey

  • $249-$499 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.6
6 Reviews
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Get post-purchase NPS feedback to improve customer experiences Show more

Delighted Post-Purchase Survey is an intuitive app designed to enhance customer retention and improve your business's feedback mechanism by sending automated surveys following order fulfillment. By leveraging a variety of survey options, including NPS, CSAT, and 5-star reviews, the app helps measure customer loyalty and identify key areas of improvement. The app's robust reporting features provide clear insights into customer pain points and product feedback, enabling prompt and effective action. With over 40 integrations available, Delighted seamlessly incorporates customer feedback into other eCommerce tools like Klaviyo, Zapier, and Slack. Connecting Delighted to your Shopify store is straightforward, allowing for easy setup of survey delays and customization of surveys with your brand's logo and design. Real-time responses are displayed in an insightful dashboard, allowing businesses to track trends and create actionable customer segments for targeted improvements.
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My File Field

My File Field

  • $5.99 / Month
  • 7 Days Free Trial
8.2
1 Reviews
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Effortlessly add a file-attachment field to your contact form Show more

My File Field is a versatile app designed to seamlessly integrate a file-attachment feature into your existing native contact form. This user-friendly tool enhances communication by allowing your site visitors to conveniently attach files along with their queries, facilitating a more comprehensive interaction. Specifically tailored for native Shopify contact forms within Online Store 2.0 themes, My File Field ensures a smooth integration process. The app also supports Dropbox integration, offering extended storage options with more enhancements planned for the future. Customize the file field according to your needs by adjusting its spacing, repositioning, and modifying the label's title easily. With the flexibility to enable or disable the file field effortlessly, My File Field empowers you to manage your contact form's functionality with ease.
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Friends2a WhatsApp Live Chat

Friends2a WhatsApp Live Chat

  • Free Plan Available
8.2
2 Reviews
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"Quick, customizable WhatsApp chat support for seamless customer interaction."

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Taggo: AI Chatbot

Taggo: AI Chatbot

  • $9.99-$79 / Month
  • Free Plan Available
  • 5 Days Free Trial
6.9
7 Reviews
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Chatbot for E-commerce, WhatsApp and Customer Support Show more

Taggo AI Chatbot is an innovative AI-powered solution designed to seamlessly engage with your website visitors at the optimal moment. This intelligent chatbot not only answers customer inquiries but also handles objections, recommends products, and drives increased conversion rates. By unifying all your support channels into a single, efficient inbox, Taggo AI offers seamless integration with Shopify and other apps, ensuring a smooth and comprehensive customer support experience. The chatbot is self-training and adapts to your brand's unique voice, offering support in multiple languages and delivering personalized product recommendations to enhance cross-selling opportunities. Easy to deploy, Taggo AI can quickly be set up and trained using your existing website content, offering proactive engagement that can drive sales through various channels like WhatsApp, Messenger, Instagram, and Telegram. Designed with both your team and customers in mind, Taggo AI manages support with cutting-edge AI technology, ensuring satisfaction and efficiency across the board.
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Nowutalk AI Voice Sales Agent

Nowutalk AI Voice Sales Agent

  • Free Plan Available
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"AI shopping assistant: enhances experiences, boosts sales, reduces cart abandonment." Show more

Nowutalk AI Voice Sales Agent is an advanced conversational AI tool that revolutionizes customer interaction by mimicking human-like conversations and driving sales. Unlike traditional chatbots, this intelligent voice agent is designed to adapt to different contexts and provide personalized recommendations, effectively handling customer objections to enhance the buying experience. It is powered by sophisticated technologies including Brain, Memory, Intelligence, Analytics, and Predictive Marketing, which allow it to gather valuable customer insights, forecast market trends, and optimize marketing strategies. Nowutalk AI seamlessly integrates with your systems, offering easy one-click installation and automatic learning of your product catalog. By building comprehensive customer profiles from natural conversations, it enables businesses to recommend specific marketing actions tailored to individual customers, ultimately boosting conversions. Whether you are looking to streamline your sales process or provide an intuitive shopping experience, Nowutalk AI is the perfect tool to engage customers and drive growth.
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VitalityNode Pet Profiles

VitalityNode Pet Profiles

  • Free Plan Available
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Enhance Shopify by creating personalized pet profiles for targeted marketing.

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StepsAI

StepsAI

  • $27-$207 / Month
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"Automate storefront support with AI-driven customer service and product guidance."

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Vennie: AI Chatbot for Zendesk

Vennie: AI Chatbot for Zendesk

  • $1499-$499 / Month
8.2
4 Reviews
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24/7 KI-Chatbot: steigert den Umsatz, automatisiert Support Show more

Vennie is an AI chatbot designed specifically for Shopify stores, offering round-the-clock customer support to enhance both sales and customer satisfaction. By instantly addressing customer inquiries, Vennie eases the workload of your support team and boosts conversion rates. The AI bot is dynamic in its responses, pulling information directly from your shop to provide accurate and timely assistance. Vennie also features AI characters that adapt and vary across different communication channels, ensuring a tailored customer experience. Additionally, the chatbot continuously learns from your store's data to improve its performance and service quality over time. This innovative solution not only streamlines support operations but also contributes to a seamless shopping experience for your customers.
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Parcel Protect

Parcel Protect

  • Free Plan Available
8.2
3 Reviews
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Insurance and claims management platform Show more

NTI Delivery Insurance is a comprehensive solution designed to offer peace of mind for e-Commerce businesses and their customers by providing reliable shipping and delivery insurance. Powered by NTI, Australia's leading expert in shipping and logistics insurance, this app secures transactions by covering theft, damage, and loss during shipping. Easily integrated into your online store, it enhances customer satisfaction and protects your business reputation by efficiently managing potential claims. The user-friendly platform offers real-time data and transparency, keeping both you and your customers informed about the status and resolution of claims. By opting for NTI Delivery Insurance, you can focus more on your business operations while trusting that claims are handled expertly from start to finish. This ensures that every transaction is safeguarded by Australia's trusted insurance specialists.
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SB: Helpdesk, Live Chat & FAQs

SB: Helpdesk, Live Chat & FAQs

  • $5.99-$49.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
7.6
326 Reviews
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Quickly build a help center & product FAQs w/ ChatGPT FAQs app Show more

Helpcenter: AI FAQ Page is an intuitive customer service app designed specifically for e-commerce businesses. It simplifies the creation of comprehensive FAQ pages with its easy-to-use FAQ builder, allowing businesses to save valuable customer support resources. By integrating ChatGPT, the app automatically generates FAQs, streamlining support processes even further. Enhance customer interactions with built-in live chat and a robust support ticketing system to manage inquiries from various channels efficiently. Display product-specific FAQs directly on product pages to boost sales and conversion rates. Leverage AI-powered FAQ translations to reach a global audience effortlessly. With 24/7 live chat support, Helpcenter ensures that users receive assistance whenever they need it.
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Video FAQ

Video FAQ

  • $9-$99 / Month
  • Free Plan Available
8.2
4 Reviews
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Boost sales with video FAQs; influence purchases and improve customer support. Show more

Video FAQ is an innovative app designed to enhance your online store's sales by providing customers with video answers to frequently asked questions. This user-friendly tool allows you to seamlessly add informative video content to any page on your store, using intuitive web embeds. With Video FAQ, you can effectively guide potential buyers towards making informed purchase decisions, delivering faster customer support, and fostering increased customer loyalty. The app also features advanced analytics, offering real-time insights into how your videos are influencing sales performance. Whether recording answers in just minutes, benefiting from automatic video SEO, or customizing the app to align with your branding, Video FAQ amplifies your communication strategy. Additionally, you can assign team members or even customers to contribute video answers, ensuring dynamic and engaging content.
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Reversso

Reversso

  • Free Plan Available
8.2
1 Reviews
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Automate your exchanges, return guides, refunds & more Show more

Reversso is a powerful app designed to seamlessly integrate a self-service returns center into your online store, enhancing the customer experience for returns and exchanges. With Reversso, you have the flexibility to set up your own return policy, complete with personalized design and custom notifications, ensuring your customers enjoy a user-friendly experience. The app allows you to establish business rules to automate the returns process, from initial request to generating return labels and processing refunds or exchanges. Additionally, Reversso includes risk scoring features to help prevent or reduce fraudulent returns. Its automatic notification system keeps your customers informed at every step, providing transparency and trustworthiness. By streamlining the returns process, Reversso empowers your business and improves customer satisfaction.
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bitChat: WhatsApp AI Chatbot

bitChat: WhatsApp AI Chatbot

  • $39-$299 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
13 Reviews
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Connect instantly to WA. Complete WA Platform, CS, Widget. Show more

bitChat: WhatsApp AI Chatbot is a comprehensive communication platform tailored for Shopify store owners using WhatsApp. By consolidating all interactions into a single inbox, it enhances efficiency with features like AI Agents, Ticketing, an Advanced Flow Builder, and Web Activity tracking. Specifically designed for e-commerce, the AI Chatbot excels in providing Product Recommendations, Order Tracking, and conducting multi-step quizzes to improve customer support and boost conversions. With 24/7 AI Chatbot Support, businesses can offer continuous assistance on WhatsApp and Instagram, ensuring a seamless customer experience. The platform's automated AI training effortlessly integrates product information and order history to provide personalized interactions. bitChat also offers intelligent tagging for insightful re-marketing opportunities and brings multiple channels, including WhatsApp, Instagram, and Google, into a unified inbox. Furthermore, its Visual Flow Builder empowers users to design no-code automations, streamlining operations and significantly saving time.
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NLPearl AI

NLPearl AI

  • $49-$499 / Month
  • 7 Days Free Trial
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NLPearl AI: 24/7 multilingual call agent for Shopify, enhancing sales effortlessly.

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Sensbot AI Email Assistant

Sensbot AI Email Assistant

  • $19-$129 / Month
  • 7 Days Free Trial
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Streamline email responses with AI; reduce support workload efficiently.

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Frontkick

Frontkick

  • Free Plan Available
  • New
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Instant AI assistant for Shopify: quick answers, boosted confidence, fewer queries.

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Tezi‑B2B

Tezi‑B2B

  • Free Plan Available
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Tailored B2B signup forms for efficient wholesale customer Show more

Tezi‑B2B is a powerful Shopify plugin designed to enhance the wholesale customer onboarding process. With fully customizable B2B signup forms, merchants can effortlessly align the registration experience with their brand's identity and unique requirements. This app significantly reduces administrative workload by simplifying the viewing and management of customer applications through an intuitive dashboard. It eliminates the necessity for coding expertise, providing a professional and seamless signup experience tailored to each merchant's needs. By improving data collection and streamlining customer acquisition, Tezi‑B2B offers a hassle-free integration with existing themes. This solution effectively addresses the challenges of B2B onboarding, empowering merchants to focus on growing their wholesale business efficiently.
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Appriss Returns & Claims

Appriss Returns & Claims

  • Free Plan Available
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Prevent fraud with AI-driven return and claims management for Shopify. Show more

Appriss Returns & Claims is an advanced application designed to enhance fraud and abuse prevention for Shopify merchants. Leveraging real-time, behavior-based AI technology from Appriss Retail, it efficiently manages returns and claims for both online and in-store purchases. The app provides real-time recommendations to approve, warn, or deny returns, ensuring a swift response to potential fraud while protecting merchant profits. By validating claims and appeasements, it helps safeguard against fraudulent activities and abuse. Additionally, Appriss Returns & Claims ensures a seamless return experience for genuine customers, maintaining both customer satisfaction and trust. This unified commerce solution is ideal for merchants seeking to bolster their fraud prevention measures while maintaining excellent customer service standards.
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KwikEngage Cart Recovery + WA

KwikEngage Cart Recovery + WA

  • Free Plan Available
  • 7 Days Free Trial
8
158 Reviews
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Boost sales and retention via personalized, multi-channel customer engagement. Show more

KwikEngage Cart Recovery + WA is a powerful app designed to transform your communication channels into effective revenue tools. By leveraging the capabilities of WhatsApp, Email, SMS, Instagram, and Facebook, you can run personalized marketing campaigns, automate customer journeys, and significantly enhance engagement. The app's sophisticated segmentation ensures higher returns on ad spend (ROAS) and improved customer retention. With the all-in-one WhatsApp Marketing feature, you get detailed analytics to guide your strategies. KwikEngage also comes with a unified helpdesk for managing queries across various platforms, ensuring seamless customer service. Furthermore, with a GenAI-powered chatbot, you can automate 80% of customer queries, streamlining support efforts and enabling your team to focus on more complex interactions.
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Blabbe: AI Shopping Assistant

Blabbe: AI Shopping Assistant

  • $4.99-$29.99 / Month
  • Free Plan Available
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AI Shopping Guide: Real Conversations, Tailored Recommendations, Seamless Product Discovery.

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Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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