Shopify support apps 2025

Parcelecho Order Tracking

$7.9-$27.9 / Month

8.2

2 Reviews

Track your order, use lookup, get email updates and tracking. Show more

Parcelecho Map Order Tracking is a robust app designed to streamline your package tracking experience. It seamlessly integrates Google Maps to provide real-time visualizations of your package's journey, ensuring you're always informed of its current location. The app stands out by offering automated email notifications, keeping you and your customers updated with the latest package status with ease. Additionally, Parcelecho allows you to incorporate a custom tracking page directly in your own store, offering a cohesive and personalized experience for your users. Whether you're managing an e-commerce store or simply want to keep tabs on your parcels, Parcelecho delivers reliable tracking tools and customer communication features. Its intuitive interface and practical functionalities make it an essential tool for efficient order management.

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Email notifications

Package location tracking

Google map support

Store tracking page

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WebBoar AI Smartbot

$19.95 / Month

8.2

4 Reviews

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Order updates and seamless customer support via AI chatbot Show more

WebBoar is the ideal solution for merchants looking to enhance their customer service with ease and efficiency. This innovative AI chatbot facilitates real-time communication, providing instant responses to customer inquiries. It offers immediate order statuses, tracking information, and even personalized product recommendations, making it a virtual extension of your customer support team. Acting as an interactive and constantly available FAQ, WebBoar ensures that customers receive quick, accurate answers, enhancing their overall shopping experience. The app’s seamless integration with platforms like Calendly allows for easy scheduling of appointments and events directly through the chatbot. By streamlining customer interactions, WebBoar not only boosts sales but also reduces the need for extensive customer support resources, giving merchants a competitive edge in the market.

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Real-time communication

Event scheduling

Personalized suggestions

Instant order statuses

Tracking urls

Always-on faq

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MyShop WhatsApp Button

9.1

40 Reviews

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An easy way to communicate with your customers quickly. Show more

MyShop WhatsApp Button is a versatile application designed to enhance customer interaction on your website by adding a convenient WhatsApp button. This app not only allows visitors to easily send messages through WhatsApp but also provides the functionality to add phone and email buttons for alternative contact options. Compatible with both mobile and desktop versions, these buttons can be pinned anywhere on your site for optimal visibility. Users have the flexibility to customize the description texts, making it easy to tailor the buttons to fit the website's design and communication style. Additionally, the app offers the ability to hide or display these buttons based on the device, ensuring a seamless user experience. Enhance your website's communication capabilities today with MyShop WhatsApp Button and transform the way you connect with visitors.

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Mobile compatible

Whatsapp button

Phone button

Email button

Desktop compatible

Custom notification

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Formilla Live Chat + Chatbot

$17.49-$74.99 / Month

8.2

20 Reviews

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Live chat and chatbot to increase sales and improve support! Show more

Formilla Live Chat + Chatbot is a powerful tool designed to enhance customer interaction and boost sales through real-time chat and intelligent chatbots. By integrating a "Chat with us" button on your website, you can provide immediate customer support, which is preferred over traditional phone and email communication. With flexible packages starting from a free plan for single users to advanced premium options, Formilla Live Chat caters to businesses of all sizes. Its marketing popups provide an innovative way to engage customers, increasing conversion rates. Additionally, the app allows you to monitor website visitors in real-time and initiate chats to build connections. The 24/7 chatbot feature helps in automatically qualifying leads and marketing products, ensuring efficiency even when you’re offline. With mobile app support, Formilla Live Chat enables you to stay connected with your customers from anywhere around the globe.

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Real-time chat

Visitor monitoring

Lead qualification

Mobile apps

Marketing popups

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RE‑STYLE Alterations & Repairs

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Reduce clothing returns through integrated tailoring services. Show more

RE-STYLE Alterations & Repairs is a tailor-matching app designed for fashion e-commerce stores aiming to reduce return rates and enhance sustainability efforts. The app connects customers with skilled tailors in London, Manchester, and Birmingham to ensure their clothing fits perfectly. This not only lessens the chances of returns due to poor fit but also provides a convenient repair service for cherished items. By adding the customizable RE-STYLE button to your store pages, you can offer an enhanced shopping experience with a focus on sustainability and customer satisfaction. The button can be tailored to match your brand’s aesthetics, including colors, fonts, and personalized calls to action. With RE-STYLE, empower your customers to transform their wardrobe into a collection of perfectly fitting garments.

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Easy installation

Customizable button

Direct tailor connection

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Squadkin Product FAQs With SEO

$3.99 / Month

8.2

3 Reviews

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Product FAQs and Accordion with Google FAQ Schema for Rich SEO Show more

Squadkin Product FAQs With SEO is a versatile app designed to enhance your website by integrating comprehensive FAQs across product and other pages. The app allows administrators to efficiently manage FAQ content, including the ability to add tables, images, links, and custom fonts, providing detailed and appealing information to customers. With the capability to set global FAQs applicable to all products, it significantly reduces repetitive tasks while ensuring consistency. Users can enjoy unlimited FAQs, categorized separately for better organization, with the support of an ultra-fast search bar for quick access to information. The app is also built with SEO in mind, featuring rich snippets that improve visibility on Google search results. New features allow for the creation of FAQs anywhere on the site, making it a flexible tool for businesses aiming to enrich customer experience and improve online presence.

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Seo rich snippets

Unlimited faqs

Ultra-fast search

Category-wise faqs

Global faq creation

Customizable faq content

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Shopbot: AI Chat & WhatsApp

$19.97-$249.97 / Month

8.2

1 Reviews

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"AI chatbot boosting sales with seamless Shopify integration and smart responses." Show more

ShopBot: AI Chat Assistant is a powerful chatbot designed specifically to transform casual visitors into loyal customers by enhancing their shopping experience. This AI-driven solution integrates effortlessly with Shopify, learning your store’s products and policies to deliver precise and engaging customer support. With features like instant AI responses, it can efficiently handle order tracking and customer queries in over 80 languages. The app offers quick setup and automatic learning capabilities, ensuring that the chatbot evolves with your business needs, while the customizable chat widget allows for personalized customer interactions. By simplifying the complexities of online selling, ShopBot frees up your time, enabling you to focus on growing your business. Whether you're a small startup or an established e-commerce platform, ShopBot tailors its responses to match your brand, providing a seamless and reliable shopping experience for your customers.

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Quick setup

Multilingual support

Order tracking

Seamless shopify integration

Customizable chat widget

Instant ai responses

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Fairing Post Purchase Surveys

$49-$199 / Month

9.1

189 Reviews

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Surveys for marketing attribution, user feedback, and NPS Show more

Fairing: Post Purchase Surveys is an innovative tool designed to provide businesses with valuable customer insights through post-purchase surveys. Formerly known as Enquire, Fairing is capable of delivering actionable data in just one week, surpassing the capabilities of traditional survey tools. By integrating with popular platforms such as Meta, TikTok, and TV, users can measure the effectiveness of their marketing channels through targeted attribution surveys appended to customer orders. The app captures essential information on customer attribution, Net Promoter Score (NPS), personalization, conversion rate optimization (CRO), and market research. Additionally, Fairing's Shopify Plus certification ensures seamless implementation into existing checkout processes, supporting integrations with Triple Whale, Klaviyo, and more. With its template library of over 25 pre-built survey questions and the ability to tailor surveys based on customer profiles, Fairing is an essential tool for businesses looking to enhance ROI and deepen their understanding of their audience. Plus, its compatibility with Shopify's Order Status and Thank You Page Checkout Extensions further streamlines its deployment in online retail environments.

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Pre-built templates

Shopify integration

Customer feedback

Product targeting

Personalization

Roi improvement

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DRIP: Returns For Sale Widget

8.2

29 Reviews

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Resell Damaged, Used, & Open Box Returns. We Make It Simple. Show more

DRIP: Returns For Sale Widget is an efficient solution for businesses dealing with open box returns, samples, demos, used items, and drop shipped returns. This app allows you to seamlessly integrate a sales widget into your website, customized to align with your brand's aesthetics and voice. It offers a simple, fast, and cost-effective alternative to third-party resale platforms, enabling you to maintain direct relationships with your customers and sell products in any condition on your own site. DRIP is versatile and trusted by a diverse range of industries including automotive, pet, furniture, shoe, kitchen, clothing, sporting goods, and electronic stores. Posting items through DRIP takes less than a minute and connects directly to your product catalog. You can maximize sale prices by enabling daily pricing adjustments, and once an item is sold, it’s automatically deleted from both your site’s frontend and backend. Additionally, the app offers extensive support through various communication channels, ensuring a user-friendly experience.

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Customizable branding

Dynamic pricing

Integrated widget

Fast posting

Automated removal

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Cheerlink AI Chatbot and Email

$26-$132 / Month

7.1

7 Reviews

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All-in-one widget with chat, sales pop, bot, video, and more Show more

Cheerlink AI Chatbot and Email is a dynamic marketing and customer service platform designed to boost merchant revenues by enhancing customer interactions. With an intuitive AI chatbot, businesses can provide automated support, ensuring a seamless, satisfactory live chat experience that increases the likelihood of purchases. The platform also empowers merchants to craft visually appealing marketing emails, enhancing communication with customers. Cheerlink’s features include omnichannel marketing campaigns and the ability to send product recommendations, orders, and coupons directly within chat. The AI chat copilot, sales pop, and order lookup tools work together to optimize sales opportunities. Additionally, Cheerlink offers a customizable widget that is built for speed and high performance, making it a comprehensive solution for engaging and converting customers efficiently.

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Product recommendations

Email marketing

Customizable widget

Order lookup

Ai chatbot

Omnichannel campaigns

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Alhena: Shopping & Support AI

$1199-$599 / Month

9.1

4 Reviews

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Generative AI for customer service & profitable growth Show more

Gleen AI: Sales & Support AI is a cutting-edge generative AI chatbot designed to enhance customer satisfaction and operational efficiency. It provides real-time responses to customer inquiries across various platforms, including email, live chat, messaging apps, and social media, ensuring a seamless omni-channel communication experience. The app seamlessly integrates with popular help desk and live chat solutions such as Gorgias, Freshdesk, Zendesk, and Richpanel, allowing for a smooth transition between automated responses and human agents when necessary. Furthermore, Gleen AI has the capability to sync with your Shopify catalog, inventory, and pricing data, enabling conversational product search and support that is informed and contextually relevant. Trusted for its accuracy, Gleen AI ensures both businesses and customers receive reliable information. It maintains a consistent brand tone, avoiding generic bot replies, while also providing real-time access to store information for comprehensive and efficient customer interactions.

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Multi-channel support

Generative ai chatbot

Real-time responses

Help desk integration

Shopify synchronization

Conversational product search

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Contact form Master

$3.99 / Month

9.1

16 Reviews

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Stylish contact us / contact form widget with tones of feature Show more

Contact Form Master is a user-friendly app designed to enhance customer interactions on your website through a seamless and private contact form experience. Prioritizing simplicity and customer experience, this app is perfect for non-tech-savvy users, allowing for quick installation and management of contact forms with just a few clicks. The app offers a simultaneous preview feature, enabling real-time viewing of the "Contact Us" form during creation, ensuring a tailored fit to your website's aesthetic. Users can add multiple forms across different pages, each fully customizable in terms of fonts, colors, and styles to match the store's branding. With features like file upload, this app expands communication possibilities while maintaining ease of use. Absolutely no coding is required, as the app includes an intuitive one-click installation process for any page on your site.

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Multiple forms

File upload

No coding needed

Font customization

1-click install

Simultaneous preview

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購入体験プラットフォーム「Recustomer」

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ECサイトにお試し機能を実装するサービスです。実物が見られない不安を解消することで、購入体験を向上します。 Show more

Recustomer 自宅で試着 is an innovative app that facilitates a try-before-you-buy shopping experience on your own e-commerce site. Customers can easily order items for trial, gaining the confidence to make informed purchasing decisions from the comfort of their homes. The app streamlines the entire try-on process by offering robust support for merchants, particularly in handling returns after the trial period. It includes features like a dedicated "Try-On" button for select items, making the service incredibly user-friendly. After trying the products, users can effortlessly process returns or complete their purchases, ensuring a seamless transition between trial and decision-making. The app also sets clear guidelines for return deadlines, helping manage expectations and logistics effectively. Additionally, the warehouse inspection feature ensures that any returned items are thoroughly checked for damages, maintaining the integrity of the inventory.

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Trial orders

Return requests

Try-on button

Return deadline

Warehouse inspection

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CreditsYard — Store Credit

$29-$149 / Month

7.3

20 Reviews

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Store credit digital wallet for returns, exchanges & cashback Show more

CreditsYard — Store Credit is an innovative app designed to streamline the way businesses handle store credit and loyalty programs. The app offers a seamless platform for retailers to manage and distribute store credits, enhancing customer engagement and encouraging repeat purchases. With an easy-to-use interface, businesses can effortlessly track credit issuance, redemptions, and expirations, ensuring no value goes unutilized. Customers benefit from real-time updates on their store credit balances and transaction history, empowering them to make informed purchasing decisions. CreditsYard also integrates smoothly with existing retail systems, minimizing disruption and maximizing efficiency. By providing valuable insights and analytics, the app helps businesses tailor their marketing strategies to better meet customer needs and drive sales growth. Ideal for both small businesses and large retail chains, CreditsYard revolutionizes the traditional loyalty and store credit model, fostering stronger customer relationships and boosting brand loyalty.

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Issue store credit

Digital wallet

Process refunds

Handle exchanges

Provide cashback

Install App

Snail Whatsapp Chat Button

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Add a Whatsapp Chat Button to your Store. Show more

Snail WhatsApp Chat Button is an efficient tool designed to enhance customer interactions through seamless communication integration on your online store. With its user-friendly WhatsApp Chat Widget, businesses can provide instant support and engage with customers more effectively. The app simplifies the customer experience by offering a direct communication channel that is easy to set up and can be activated in no time. Pre-filled WhatsApp messages further streamline the interaction, making it quicker and more convenient for both the business and the customer. This tool is ideal for businesses looking to elevate customer service and satisfaction by providing immediate and personalized communication.

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Easy setup

Prefilled messages

Instant communication

Whatsapp button

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Live Chat by Elfsight

$5.99 / Month

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Drive Conversions with Real-Time Chat Conversations Show more

Live Chat by Elfsight is a versatile communication tool designed to enhance customer interaction on your website. This app allows visitors to engage with you directly to have their queries addressed efficiently, ensuring 24/7 availability through the most popular chat platforms. With its customizable features, Live Chat can be tailored to fit specific web pages or target distinct audience groups, offering options like personalized welcome texts and chat icons. This flexibility ensures that businesses can maintain seamless communication with users from any location, nurturing potential buyers and boosting sales conversions. Elfsight’s Live Chat also supports a design that aligns with your business objectives, making it a valuable addition for enhancing user engagement and satisfaction. By facilitating immediate and direct communication, it draws visitors closer to your brand, effectively converting them into loyal customers.

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Multi-platform support

Customizable interface

Real-time chat

24/7 availability

Targeted page activation

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Free Shipping Cost Calculator

8.2

1 Reviews

Claim Offer

Global Coverage, Discounted rates, First label free!! Show more

EcoShip: Discounted Shipping is a versatile app designed to streamline and economize your shipping processes. Offering access to discounted rates with major carriers like UPS, USPS, FedEx, and Delhivery, it integrates seamlessly with Shopify, ensuring smooth synchronization of orders. The app simplifies label creation with pre-filled shipping details and empowers businesses to automate return workflows, enhancing both efficiency and customer satisfaction. EcoShip also supports environmental initiatives by enabling shoppers to purchase carbon-neutral return labels. Additionally, it provides an easy way to add insurance to shipments, safeguarding orders during transit. Whether shipping or managing returns, EcoShip ensures a branded and efficient experience for businesses globally.

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Worldwide shipping

Auto-sync orders

Automate returns

Shipping insurance

Discounted rates

Global coverage

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Bexy AI: ChatGPT Sales Chatbot

$39-$369 / Month

8.2

5 Reviews

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ChatGPT powered AI Sales Assistant that boosts sales 24/7 Show more

Bexy AI: ChatGPT Sales Chatbot is a powerful sales assistant designed to enhance the online shopping experience by engaging visitors 24/7. By proactively interacting with customers at key moments, Bexy AI effectively identifies their needs and assists in sales and support, reducing common issues like friction, objections, and refunds. The app boosts conversion rates through smart product recommendations, upselling, and cross-selling strategies. Its simple plug-and-play setup ensures seamless integration, allowing you to tailor the chatbot to match your brand's unique voice and style. With support for over 100 languages, Bexy AI delivers a premium shopping experience worldwide, significantly increasing average order values (AOV). Additionally, the chatbot leverages behavioral AI to minimize cart abandonment and conversational AI to handle both sales and customer inquiries efficiently. Bexy AI is automatically updated with your store's latest product offerings and can be custom-trained for enhanced brand alignment and knowledge.

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Product recommendations

Upselling & cross-selling

Proactive engagement

24/7 availability

100+ languages

Conversational ai

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Chaterimo

$9-$24 / Month

9.1

5 Reviews

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AI Customer Service Supercharged by ChatGPT, Claude or Gemini Show more

Chaterimo is an advanced AI-powered chatbot designed to enhance your Shopify store's customer service experience. The app seamlessly integrates with your store through the Shopify API, ensuring that its knowledge base is updated daily with the latest product information, descriptions, and availability. This real-time adaptability allows Chaterimo to provide accurate and relevant responses, tailored to meet your specific business needs and align with your brand's voice. Its flexible data management capabilities enable a high degree of customization, making it a perfect fit for unique customer interaction strategies. With a 7-day free trial offering full access to all functionalities, businesses can experience the platform's robust capabilities firsthand. Additionally, Chaterimo's 24/7 customer support ensures reliable assistance whenever needed, making it a comprehensive solution for enhancing customer engagement and satisfaction.

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Ai responses adaptation

Shopify api updates

Customizable brand voice

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BC ‑ WhatsApp abandoned cart

$14 / Month

6.9

15 Reviews

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Powered by the official WhatsApp Business API Show more

BC ‑ WhatsApp Abandoned Cart is a powerful app designed to help online retailers recover lost sales by addressing cart abandonment issues through WhatsApp. Installation is straightforward: simply scan a QR code to connect your WhatsApp number. Once connected, you can customize cart abandonment messages, incorporating incentives like discounts to encourage customers to complete their purchases. The app automatically tracks abandoned carts and sends targeted messages to potential customers using your WhatsApp, ensuring a personalized touch. Users can recover up to $1000 in orders with the free plan before upgrading to a paid plan, which offers unlimited cart recovery. Key features include automated cart abandonment messaging, personalized communication from your WhatsApp number, inclusion of cart links in messages, and detailed reports on recovered carts and revenue. BC ‑ WhatsApp Abandoned Cart streamlines the recovery process, making it easier to boost your sales effortlessly.

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Live chat widget

Cart abandonment recovery

Bulk marketing campaigns

24/7 chatbot support

Multi-agent inbox

Install App

Shopify support apps

Related Categories

Price

Based on reviews

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Showing 240 to 260 of 1078 Apps

Parcelecho Order Tracking

WebBoar AI Smartbot

MyShop WhatsApp Button

Formilla Live Chat + Chatbot

RE‑STYLE Alterations & Repairs

Squadkin Product FAQs With SEO

Shopbot: AI Chat & WhatsApp

Fairing Post Purchase Surveys

DRIP: Returns For Sale Widget

Cheerlink AI Chatbot and Email

Alhena: Shopping & Support AI

Contact form Master

購入体験プラットフォーム「Recustomer」

CreditsYard — Store Credit

Snail Whatsapp Chat Button

Live Chat by Elfsight

Free Shipping Cost Calculator

Bexy AI: ChatGPT Sales Chatbot

Chaterimo

BC ‑ WhatsApp abandoned cart

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

2. How can these apps improve my store's customer experience?

3. Are Shopify support apps easy to integrate?

4. Do these apps offer analytics and reporting features?

5. Can I customize the features of these apps to suit my needs?

6. How do these apps help in boosting sales?

7. Are there free Shopify support apps available?

8. How do I choose the right support app for my store?

9. Is customer support available for these apps?