7.8
Hafback logo

Hafback

Develop by Hafback
  • Built for Shopify
  • Free plan available

    Manage and sell your returns with our all-in-one solution.

    Seamless integration
    Branded returns portal
    Process automation
    Returns analytics
    Visibility dashboard
    1 Reviews
    7.8

    About Hafback

    Launched Apr 20, 2022

    Categories

    Built by Hafback

    Email :

    [email protected]

    Address

    144 Cattail Circle, Jacksonville, FL, 32259, US

    Website Privacy policy

    Description

    Hafback is a free Returns Management tool that instantly lists and sells your in-process returns.

    Eliminate returns with the first and only returns management software paired directly to a returns recommerce marketplace. The return starts with your own branded returns portal. When a return is initiated, qualified returns instantly show up for sale on the Hafback marketplace. Once purchased, we facilitate shipping between the original returner and the marketplace buyer. Retailers save on returns. Consumers get a discount. The world gets cleaner air, and less trash in the landfills.

    Eliminate returns with the first and only returns management software paired directly to a returns recommerce marketplace. The return starts with your own branded returns portal. When a return is initiated, qualified returns instantly show up for sale on the Hafback marketplace. Once purchased, we facilitate shipping between the original returner and the marketplace buyer. Retailers save on returns. Consumers get a discount. The world gets cleaner air, and less trash in the landfills. more
    • Self-serve customer returns portal
    • Seamless integration to the Hafback Returns Recommerce marketplace
    • Returns data and analytics
    • Process automation including approvals and shipping label generation
    • Dashboard for instant visibility into your customer returns data

    Pros

    • Offers a branded returns portal for businesses
    • Facilitates recommerce, promoting sustainability by reducing landfill waste
    • Helps retailers save on return costs
    • Consumers benefit from discounted products
    • Automates the returns process including approvals and shipping
    • Provides returns data and analytics
    • Seamlessly integrates with a returns recommerce marketplace
    • Features a dashboard for visibility into returns data

    Cons

    • Dependent on the volume of qualified returns to be effective
    • May require businesses to adjust existing return policies and systems
    • Potential additional learning curve for staff to manage a new system
    • Success depends on a strong marketplace presence and engagement

    Rating And Reviews

    Reistor

    Oct 16, 2023  on Shopify

    We could not recommend this app more! Using this app has saved us so much time (and resources) and more importantly has been a great user experience for our customers. The success of this brand is definitely a function of the extremely accessible and hardworking team. Brian and Luch have worked with us closely to customize and have been very available and helpful through the process of integration and promptly answered our questions along the way. We love that their mission to promote sustainable fashion aligns with our goal to be more mindful and sustainable. We have already seen some sales on the Hafback marketplace and are excited to grow our partnership with them!

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