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iThink Logistics logo

iThink Logistics

Free plan available

E-commerce shipping solution in India

Real-time order sync
Unified dashboard
Multi-courier integration
Auto shipment import
Pin code coverage

Built by iThink Logistics

Email :

[email protected]

Address

101 Gaurav Palace, kandivali, Mumbai, MH, 400067, IN

Website Privacy policy
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Introduction Video

Description

Empowering e-commerce businesses with efficient, stress-free shipping experiences across the globe.

iThink Logistics offers intelligent courier recommendations, dedicated support, and express delivery to help E-commerce sellers reduce returns and boost sales with features like same-day and Next-Day delivery, Buyer intent, WhatsApp order confirmation, etc. We handle the complexities so E-commerce sellers can focus on their growth. With iThink Logistics, eCommerce Sellers can ship orders over 29,000+ domestic India pincode and 180+ countries.

iThink Logistics offers intelligent courier recommendations, dedicated support, and express delivery to help E-commerce sellers reduce returns and boost sales with features like same-day and Next-Day delivery, Buyer intent, WhatsApp order confirmation, etc. We handle the complexities so E-commerce sellers can focus on their growth. With iThink Logistics, eCommerce Sellers can ship orders over 29,000+ domestic India pincode and 180+ countries. more
  • Intelligent Courier Recommendation Automated Shipping Solutions
  • Custom Branded Tracking Page Custom Shipping Label
  • NDRAction with 6 steps

Pros

  • Comprehensive AI-based logistics aggregator integrating multiple courier platforms
  • Covers a large service area with over 26000 pin codes in India
  • Automatic import of shipments in one place reduces data loss and organizational hassles
  • Real-time order live-syncing for updating delivery status to customers
  • Positive feedback on the team management and support, with specific mentions of helpful managers (eg, Kalpana, Bhakti Darji)
  • Smooth and user-friendly interface as cited by multiple users

Cons

  • Reported issues with incorrect weight and volumetric measurements, leading to disputes
  • Criticism of customer service staff and managers, with mentions of unresponsiveness and incompetence
  • Allegations of fake positive reviews on Google and manipulated order statuses
  • High incidence of RTO (Return to Origin) products with poor handling
  • Perceived as a scam by some users due to dishonest procedures and lack of accountability
  • Reports of exorbitant delivery costs compared to competitors

Top Helpful Reviews

Swadeshi Store

Jul 31, 2025  on Shopify

I have used many Courier Aggregators, and I have also been using IThink Logistics since 4 months now, and I must say ITL is by far the best logistics partner that I would trust my shipments with. Especially since last month, when AMAN GROVER started overseeing my ITL Account, response from ITL Team is quickest, delivery performance is better and RTO percentage is the least till date. Also, I love how detailed yet simplified their dashboard is, unlike all others. Their ITL Connect+ feature takes work off your hands and automates a big chunk of your business. All in all, it's a go ahead for ITL if you ask me!

Ruff

Jul 31, 2025  on Shopify

Excellent Customer support Team with great backend support to have delivery shipped on time. Response time to solve Courier related issues is great. Friendly Staff and have a great attitude to solve issues with If you have any problem, you get an instant reply after messaging, and the issue gets resolved at the same time, it's really great support same day resolution. Happy with the communication of the support staff. Sales Team has helped us to get more benefits at a resonable rate and are open to connect us with 3rd party vendors to increase our business scope. Overall it has been a positive relationship with ITL who has always addressed our problems on time. special thanks to support staff AVIRAL KANOUJIYA JI who have been giving us exceptional backed support to have deliveries rectified

Ladyfleur

Jul 31, 2025  on Shopify

Excellent service by iThink Logistics! A special thanks to Ameer for always being responsive and supportive. Great performance and vendor handling. Highly recommended!

Liltrend

Jul 31, 2025  on Shopify

We would like to thank iThink Logistics for their outstanding logistics services and strong vendor support. A special mention goes to Ameer, whose professionalism, clear communication, and problem-solving skills have made a huge difference. Their consistent performance, timely deliveries, and dedication to supporting vendors have exceeded our expectations.

Luxofusion

Jul 31, 2025  on Shopify

A big shoutout to Ameer from iThink Logistics for his fantastic support! He’s always available to assist and resolve issues quickly. The overall service, performance, and vendor support from iThink Logistics have been excellent. We truly appreciate the partnership!

Ethnodiva

Jul 31, 2025  on Shopify

We’ve had a great experience working with iThink Logistics. Their consistent performance and strong vendor support have helped us manage shipments efficiently. Special thanks to the support team for always being approachable and proactive

Divathread

Jul 31, 2025  on Shopify

We are very happy with the service provided by iThink Logistics. Their performance and support, especially towards vendors, have been excellent. The team is responsive and always ready to help. Great experience!

Trendydrape

Jul 31, 2025  on Shopify

We would like to extend our appreciation to iThink Logistics for their outstanding service and continued support. A special mention to Ameer, whose professionalism, prompt responses, and dedication have made a significant difference in our day-to-day operations. Ameer has consistently provided excellent assistance, ensuring smooth coordination and timely resolution of any issues. His support to vendors has been commendable, making the logistics process more efficient and hassle-free. Thank you, iThink Logistics and Ameer, for your continued commitment to service excellence. Looking forward to a long-term and successful partnership.

ShuShu Babies

Jul 31, 2025  on Shopify

I would like to take a moment to sincerely appreciate the excellent support we've received from I Think Logistics. Working with your team has been a great experience, and we’re especially thankful to Aiviral Kanji, our account manager, for his continuous support. His proactive approach, timely updates, and dedication have truly made a positive impact on our operations. Thank you once again for your commitment and professionalism. We look forward to continuing our successful association.

phero

Jul 31, 2025  on Shopify

We have been working with iThink Logistics for a while now, and our experience has been outstanding. Their platform is easy to use, integrates smoothly with Shopify, and provides real-time tracking updates for our customers. The support team is always prompt, helpful, and ready to resolve any queries. Deliveries are timely, and the overall service has helped streamline our logistics process.

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