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iThink Logistics logo

iThink Logistics

Free App

E-commerce shipping solution in India

Real-time order sync
Unified dashboard
Multi-courier integration
Auto shipment import
Pin code coverage

Built by iThink Logistics

Email :

[email protected]

Address

101 Gaurav Palace, kandivali, Mumbai, MH, 400067, IN

Website Privacy policy
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Introduction Video

Description

Empowering e-commerce businesses with efficient, stress-free shipping experiences across the globe.

iThink Logistics offers intelligent courier recommendations, dedicated support, and express delivery to help E-commerce sellers reduce returns and boost sales with features like same-day and Next-Day delivery, Buyer intent, WhatsApp order confirmation, etc. We handle the complexities so E-commerce sellers can focus on their growth. With iThink Logistics, eCommerce Sellers can ship orders over 29,000+ domestic India pincode and 180+ countries.

iThink Logistics offers intelligent courier recommendations, dedicated support, and express delivery to help E-commerce sellers reduce returns and boost sales with features like same-day and Next-Day delivery, Buyer intent, WhatsApp order confirmation, etc. We handle the complexities so E-commerce sellers can focus on their growth. With iThink Logistics, eCommerce Sellers can ship orders over 29,000+ domestic India pincode and 180+ countries. more
  • Intelligent Courier Recommendation Automated Shipping Solutions
  • Custom Branded Tracking Page Custom Shipping Label
  • NDRAction with 6 steps

Pros

  • Comprehensive AI-based logistics aggregator integrating multiple courier platforms
  • Covers a large service area with over 26000 pin codes in India
  • Automatic import of shipments in one place reduces data loss and organizational hassles
  • Real-time order live-syncing for updating delivery status to customers
  • Positive feedback on the team management and support, with specific mentions of helpful managers (eg, Kalpana, Bhakti Darji)
  • Smooth and user-friendly interface as cited by multiple users

Cons

  • Reported issues with incorrect weight and volumetric measurements, leading to disputes
  • Criticism of customer service staff and managers, with mentions of unresponsiveness and incompetence
  • Allegations of fake positive reviews on Google and manipulated order statuses
  • High incidence of RTO (Return to Origin) products with poor handling
  • Perceived as a scam by some users due to dishonest procedures and lack of accountability
  • Reports of exorbitant delivery costs compared to competitors

Top Helpful Reviews

ROOKIES

Nov 14, 2024  on Shopify

I've had an excellent experience with Ithink logistics and there client servicing team! Their dedication to providing top-notch service is truly commendable. Especially the new POC Ms. Avani has been outstanding, quick responding, cooperative, and always offering practical solutions. Their prompt responses and proactive approach make a real difference. Highly recommend their services!

Decao Forist

Nov 10, 2024  on Shopify

They also impose weight restrictions on new sellers without informing them in advance. After providing all my company's details.

Deco Design Gallery

Oct 22, 2024  on Shopify

IThink Logistic Quick Services LLP does not support new sellers. They disable accounts without any prior warning or communication. They also impose weight restrictions on new sellers without informing them in advance. After providing all my company's details, completing KYC, and paying ₹2000, they suddenly disabled my account one day without informing me. Though their dashboard is good and easy. Order sync is also smooth. Requesting you to refund the remaining balance in my account.

My Store

Sep 19, 2024  on Shopify

I really liked the service of iThink Fast service Solve the problem quickly Thank you pragati Mam And IThink Also

Muffynn

Sep 12, 2024  on Shopify

I would like to express my appreciation and gratitute for the services provided by your team. I am particularly grateful to Miss Kajol Korgaonkar, who guided me in a very easy and professional manner whenever I encountered any issues. Thank you for your time and efforts

Dabble PlayArt

Sep 12, 2024  on Shopify

Excellent Customer support Team with great backend support to have delivery shipped on time. Response time to solve Courier related issues is great. Friendly Staff and have a great attitude to solve issues with same day resolution. Happy with the communication of the support staff. Sales Team has helped us to get more benefits at a resonable rate and are open to connect us with 3rd party vendors to increase our business scope. Overall it has been a positive relationship with ITL who has always addressed our problems on time. special thanks to support staff Monica and Kajol who have been giving us exceptional backend support to have deliveries rectified.

Kuvar Jewels

Sep 12, 2024  on Shopify

Using ithink service since 3 years and my experience is great & All My parcels are taken care & Delivered on time!! All my queries gets resolved at same day Highly recommend everyone to use ithink service for better experience

soulworks.co

Sep 08, 2024  on Shopify

Kalpana at ITl Team is a backbone for not just her own company but more so for those she associates with. I can safely say.- Kalpana has been an integral part of the reasons why Soul Works has been able to scale up effortlessly with such a fanatic logistics relationship manager making!

PerfumeOilCorner.com

Sep 03, 2024  on Shopify

Happy to work here with a smooth and elegant support. very friendly platform and the customer support is also up to the mark. Their response is very helpful and the TEAM MANAGEMENT is also very good. I recommend others to use this app as it is very easy and help you to do the smart work.

Tyohar Store

Sep 03, 2024  on Shopify

We have been using Ithink for our multiple brands, and they’ve been efficient with our logistics. They have made the operations easy for us with prompt service. Overall recommended!

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