PDQ’s precise delivery promises have really upgraded our checkout. Switching from vague date ranges to specific 'Arrives by' dates provided our customers with the clarity they needed, enhancing their overall shopping experience and boosting our conversion rates. The insights we gained from our tests, such as the impact of price sensitivity and the effectiveness of clear shipping promises, have been instrumental in improving our approach and checkout metrics. Even small tweaks they helped us with have proven to have a big impact, and we couldn’t have asked for better partners on this.

PDQ has offered our business an array of strategies to improve our ROI, customer experience, and overall logistical operations. Their team is extremely hands on and we look forward to continuing our partnerships!

At Beekman 1802, we couldn't be happier with PDQ. This comprehensive, easy-to-use tool has allowed us to make significant improvements to our checkout experience. The support we receive from the PDQ team is top-notch and unmatched. The A/B tests they have planned and executed for us have provided invaluable insights and boosted our conversion rates. PDQ's rate shopping ensures we use the least expensive rate and we can even rate shop while offering specific shipping promotions. The ease which we can make adjustments to our shipping options is truly a game changer. PDQ does everything it says it will & more! They DELIVER. We can't wait to see how PDQ will continue to help us maximize revenue and profits!

At Huron, PDQ has been a game-changer for our business. The analytics dashboard & checkout optimization are helping us determine what's best for our business and our customers in a streamlined way. It's allowed us to choose paths that increase AOV, boost checkout conversion rate, and ensure a transparent customer experience from PDP to checkout. However, PDQ is truly best-in-class when it comes to customer service. They respond to questions and ideas within hours of presentation, and their chat functionality has bugs fixed within minutes. The team has been attentive, creative, and nothing short of fantastic partners as we've continued to learn more about optimizing our online experience. We highly recommend PDQ to any Shopify store looking to enhance their checkout experience, boost revenue, and grow the business with a thoughtful partner.

PDQ has been an invaluable tool here at Madbury Road for optimizing our checkout and delivery process. As a patio furniture brand, ensuring accurate and reasonable delivery promises is crucial for customer satisfaction. PDQ has enabled us to display a delivery promise on the product page and provide shipping options based on the shopper's location. Each delivery method includes an accurate delivery promise tailored to the specific order and address, enhancing our customers' shopping experience. Since implementing PDQ, we've seen a noticeable increase in customer trust and satisfaction, leading to higher conversion rates and fewer cart abandonments.

Adding PrettyDamnQuick to our tech stack has upgraded the way we handle shipping & logistics in a massive way– which in turn has also enhanced our customer satisfaction, operational efficiency and bottom line profitability. But PDQ didn't just improve our backend operations; they revamped our customer's front-end experience too. Their dynamic shipping rates and transparent delivery promises keep our customers coming back and significantly reduce checkout abandonment- a huge win. They take the guesswork out of our efforts as we test everything before rolling it out. Their A/B tests uncovered several opportunities that amount to multiple 6 figures in pure profit. Working with PDQ is a game-changer—they are not just a great SaaS solution but they’ve become a crucial extension of our team. We've never been more confident in our checkout or shipping operations. If you're on the fence about PDQ, take it from us: they’ve been a pivotal part of our profitable growth journey and are the real deal.

PDQ has consistently delivered exceptional customer support, and their A/B testing has spread light on otherwise unseen revenue for some big wins. For example, we recently ran a price sensitivity test, aiming to find the right balance between shipping cost and customer satisfaction. PDQ skillfully implemented variations in shipping prices, which not only helped us cover our costs but also increased our average order value and conversion rates—without hurting customer loyalty. The results were eye-opening, and enabled us to adjust our shipping strategies effectively. In general, PDQ's checkout optimization tools have been instrumental in enhancing our overall e-commerce performance. They've ensured that our checkout process is as smooth as possible, significantly boosting our sales and customer satisfaction.

The PDQ app works flawlessly, which is great. But the real winner here is the PDQ support team. This isn't just an app that you install and then you're left on your own figuring everything out. The team is SO responsive and helpful. They understand the importance of fulfilling orders and treat your store as if it were their own in terms of timeliness and accuracy. I am really glad we found this tool and have total confidence in integrating it into our tech stack.

Easy setup, great tool and reasonably generous trial

Leveraging PDQ's checkout solution, Unique Vintage experienced a transformation in our online shopping experience, marked by a significant uplift in conversion rates and nuanced increases in shipping revenue. PDQ's analytical expertise and strategic recommendations, including tailored A/B tests and shipping option optimizations, have paved the way for an enriched customer journey and increased profitability. Their proactive approach and detailed insights into our checkout process have changed the way we look at the shipping in checkout and operational excellence (and customer satisfaction!).