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Customer reviews: PrettyDamnQuick (PDQ)

Reviews (66)

Overall rating
5

What Merchants Think

Merchants using PrettyDamnQuick (PDQ) frequently describe it as a transformative tool for optimizing checkout experiences and enhancing operational efficiency. Widespread praise is given for its ability to streamline logistics, boost revenue, and improve customer satisfaction. Many customers have experienced seamless integration, significant increases in shipping revenue, and effective A/B testing that optimizes conversion rates. The PDQ support team is often recognized for their rapid response and strategic input, making the app a preferred choice for many e-commerce businesses.

Key Strengths

  • Effective A/B testing leading to increased conversion rates and revenue.
  • Seamless checkout and logistics integration, enhancing operational efficiency.
  • Responsive and strategic customer support, often described as a partnership.
  • Dynamic delivery promises and personalized shipping options creating a better customer experience.
  • Instant insight and actionable recommendations through a user-friendly platform.

Common Concerns

  • Occasional integration issues with other apps, which can temporarily disrupt site functionality.
  • Complex setup processes for specific features, though generally easy with PDQ support.

Final Thoughts

Overall, PrettyDamnQuick (PDQ) is well-received by merchants who appreciate its impactful checkout and shipping optimizations. The app's ability to improve both backend operations and customer-facing experiences makes it a critical tool for e-commerce businesses. While it presents minor integration challenges at times, the value it adds through revenue boosts and customer satisfaction outweighs these concerns. PDQ is highly recommended for those looking to enhance their checkout processes and operational efficiencies.

The Perfect Jean

Jun 09, 2025  on Shopify

Our jeans are matched to the buyer and now our checkout is too! We used PDQ to fine-tune our checkout experience: from price sensitivity and free shipping threshold tests to checkout extensions and the results were fantastic. We improved our CVR and AOV KPIs and most important -- the team was amazing ... brainstorming with us, executing alongside us, and answering our questions with deep data rooted research. We're getting packages to customers faster and for less money with some of the really sharp optimizations they made. Couldn't recommend more!

Viori

Jun 02, 2025  on Shopify

We've seen very impactful positive results on PDQ's AB testing software and service, including hundreds of thousands of dollars of increased revenues that we otherwise could not have achieved without them. This investment has paid for itself beautifully, and with zero risks thanks to their guarantees and pricing structure.

David's Cookies

May 22, 2025  on Shopify

For David’s, PDQ is a critical partner within every part of our online business. The platform transformed what was once a messy, manual fulfillment process into factory-grade efficiency, automatically splitting and routing orders using the fastest, most cost-effective shipping methods. We’re now fully integrated across advanced fulfillment (OMS), checkout, tracking, and the rest of our stack. PDQ challenges the status quo, unlocks new revenue and profit levers through actionable data insights, and makes our (very) complex operational lifecycle feel intuitive. We’re huge fans..!

iHeartRaves

May 16, 2025  on Shopify

PrettyDamnQuick isn't just another Shopify app - it's like having a checkout & shipping strategy consultant built right into our store. For example, they helped us set up a first-time shopper shipping discount, and our conversion rate jumped for that segment. The A/B testing features helped us make data-driven decisions. Overall, highly recommend it.

Bailey's CBD

Feb 27, 2025  on Shopify

The PDQ team is great, and their app delivers real value for our store (https://baileyscbd.com) where we are able to offer shipping discounts to first-time customers, as well as customized shipping options that are conversion-friendly. I met the founder of PDQ at the GrowLA conference a few months back, and I'm glad that I was able to receive value from the connection. Their customer success team was extremely thorough in helping us get set up and optimized. As a business owner, I highly recommend the PDQ app for growing Shopify stores.

BRONZE SNAKE

Feb 24, 2025  on Shopify

The best app/software in the Shopify App Store hands down!! The team are thorough and answer all my questions quickly. Massive shoutout to Daniel, he is an expert and very knowledgeable. Keep up the good work!!

4K Drinks

Feb 06, 2025  on Shopify

At 4K Drinks, leveraging PDQ has revolutionized how we manage our order management and 3PL performance for our drinks. This enhancement in our operational efficiency has not only boosted customer satisfaction but also strengthened our backend operations, making every order smooth and dependable. Thanks team.

Old School Labs®

Jan 27, 2025  on Shopify

After getting started with PDQ, we've seen remarkable results in just a few months. Our optimization efforts increased our revenue by nearly 7%! The platform made it easy to run multiple optimization actions at the same time and segment our checkout experience. If you want to boost your store's performance with minimal effort, PDQ is the way to go! Thanks Eden and the PDQ team!

All Volleyball

Jan 27, 2025  on Shopify

PDQ has been a game-changer for improving our checkout experience. The dynamic delivery promise tailored to different regions has made shipping expectations clear and reliable for our customers. The personalized options for different customer types have enhanced the overall experience, making it more seamless and customer-friendly. We've seen noticeable improvements in customer satisfaction and trust. Highly recommend it for any brand looking to elevate their operations!

Calmito

Jan 17, 2025  on Shopify

Calmito has seen transformative results using PrettyDamnQuick to manage our order tracking and manage our 3PL's performance. PDQ's features ensure that our luxurious bedding reaches customers swiftly and efficiently, enhancing our customer satisfaction. This partnership has been essential in streamlining operations and boosting our logistical efficiency, allowing us to focus more on quality and less on logistics.

Jordan Craig

Jan 16, 2025  on Shopify

PDQ has been one of our most valuable tools for increasing profit. When we signed on, we told them we wanted to find ways to maximize profit not just revenue. Since signing on with them, our average shipping revenue has increased by over $5 per order while having no drop off in purchase rate or product cart size. This means the extra revenue is directly contributing to profit, which we can reinvest into acquiring more customers Working with the PDQ team has been a seamless experience. Filip consistently brings fresh test ideas every 1-2 weeks while also being open to our own testing suggestions. He's also incredibly responsive, usually getting back to us within just a few hours. Overall, PDQ has become a true powerhouse for us in terms of profit generation and we’re excited to continue optimizing our checkout process with their help.

Misen

Dec 02, 2024  on Shopify

The premise of PDQ is really simple: test the snot out of the most valuable chokepoint for any e-commerce business, the checkout. Test user reviews, shipping options, delivery promises, upsells, cross sells, etc. Why PDQ over others? -They are maniacally focused on checkout. Also checkout. And if you ask, checkout. -They pull ideas from what they are testing with other clients. You’re onboarding a testing agency disguised as an app. -They will do the work FOR YOU. No developers needed. For small teams like ours, this was a critical differentiator. It’s like the classic definition of Modern Art: Modern art = I could have done that + Yeah, but you didn’t Stop saying to yourself that you’ll get to it, install their app, and get to testing.

Vital Nutritive

Oct 30, 2024  on Shopify

PrettyDamnQuick has brought remarkable strides in optimizing our checkout experience at Vital Nutritive. We’ve already refined our checkout process with segments and have integrated PDQ's trust badges to boost customer perception of credibility and security. They’ve been great, have elevated our customer confidence and are becoming an indispensable ally in our growth strategy increasing conversion and AOV

The Wander Club

Oct 28, 2024  on Shopify

PDQ's platform has been a game-changer for us at The Wander Club, allowing us to seamlessly split test different checkout strategies to see what resonates with our customers. We've already tested variations in shipping options, delivery times, and incentives to optimize our checkout process. The insights we've gained have directly translated into increased conversions and a smoother customer experience. Their team is also incredibly supportive and knowledgeable, making it easy for us to continually refine our approach. We can't recommend PrettyDamnQuick enough for brands looking to take their checkout experience to the next level!

Ohsnap

Sep 29, 2024  on Shopify

The opportunity for extra revenue is worth it if you have enough traffic for quick test results! We did run into one issue where another app conflicted with our test and broke the site for a few days, which is why I'm giving 4 stars, but PDQ did their best to make it right.

Latercase

Sep 26, 2024  on Shopify

PDQ has definitely earned their monthly cost for our shop. Their A/B testing has given us invaluable insights that have really boosted our conversion rates — simple tweaks like adjusting delivery timelines and shipping prices made a big difference. PDQ also helped us improve our checkout messaging, making it clearer for customers and driving even more conversions. The dashboard is super easy to use, and setting up tests is a breeze. On top of that, the PDQ team has been great about listening to our feedback and constantly improving the experience, helping us better serve our customers. Huge thanks to PDQ — appreciate all the efforts from your team!

Mockingbird

Sep 25, 2024  on Shopify

Great experience with PDQ so far - previously, checkout was a portion of our site we never even considered "testable", and PDQ unlocked that for us and made running split tests there (on shipping rates, thresholds, upsells, etc.) very easy and straightforward, already driving some exciting results. Also the team has been a pleasure to work with, and really acts as strategic advisors to think through, build, and analyze the tests you run. Definitely recommend!

Foria

Jul 31, 2024  on Shopify

PDQ’s precise delivery promises have really upgraded our checkout. Switching from vague date ranges to specific 'Arrives by' dates provided our customers with the clarity they needed, enhancing their overall shopping experience and boosting our conversion rates. The insights we gained from our tests, such as the impact of price sensitivity and the effectiveness of clear shipping promises, have been instrumental in improving our approach and checkout metrics. Even small tweaks they helped us with have proven to have a big impact, and we couldn’t have asked for better partners on this.

Vitality

Jun 19, 2024  on Shopify

PDQ has offered our business an array of strategies to improve our ROI, customer experience, and overall logistical operations. Their team is extremely hands on and we look forward to continuing our partnerships!

Beekman 1802

May 17, 2024  on Shopify

At Beekman 1802, we couldn't be happier with PDQ. This comprehensive, easy-to-use tool has allowed us to make significant improvements to our checkout experience. The support we receive from the PDQ team is top-notch and unmatched. The A/B tests they have planned and executed for us have provided invaluable insights and boosted our conversion rates. PDQ's rate shopping ensures we use the least expensive rate and we can even rate shop while offering specific shipping promotions. The ease which we can make adjustments to our shipping options is truly a game changer. PDQ does everything it says it will & more! They DELIVER. We can't wait to see how PDQ will continue to help us maximize revenue and profits!

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