Compare ILS: Indian Logistics Services vs iThink Logistics

Name: iThink Logistics
Brand: iThink Logistics

ILS: Indian Logistics Services

Ship, track & manage returns. All in one order mgmt solution

ILS: Indian Logistics Services

Ship, track & manage returns. All in one order mgmt solution

iThink Logistics

E-commerce shipping solution in India

Rating

101 Reviews

9.1

132 Reviews

9.1

Pricing

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Features

Order tracking
Email notifications
Print labels
Generate awb
Bulk processing
Manage returns
Ship orders
Invoice templates

Real-time order sync
Unified dashboard
Multi-courier integration
Auto shipment import
Pin code coverage

Screenshots

ILS: Indian Logistics Services screenshot

+ 6 more

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Pros

Ability to ship orders using 10 leading Indian Logistics Services
Seamless package uploading
Capability to print packing slips and order invoices with GST enabled invoice templates
Bulk order processing saves time
No need to manually upload order information to generate AWB number
Effective return request management for handling returns and exchanges
Event-based email notifications
Real-time tracking of shipped orders
Positive customer service experience with helpful and patient troubleshooting

Comprehensive AI-based logistics aggregator integrating multiple courier platforms
Covers a large service area with over 26000 pin codes in India
Automatic import of shipments in one place reduces data loss and organizational hassles
Real-time order live-syncing for updating delivery status to customers
Positive feedback on the team management and support, with specific mentions of helpful managers (eg, Kalpana, Bhakti Darji)
Smooth and user-friendly interface as cited by multiple users

Cons

Description and features repeated multiple times, indicating possible lack of detailed or diverse information
No visible negative reviews or ratings available for a balanced assessment

Reported issues with incorrect weight and volumetric measurements, leading to disputes
Criticism of customer service staff and managers, with mentions of unresponsiveness and incompetence
Allegations of fake positive reviews on Google and manipulated order statuses
High incidence of RTO (Return to Origin) products with poor handling
Perceived as a scam by some users due to dishonest procedures and lack of accountability
Reports of exorbitant delivery costs compared to competitors

Launched

Oct 23, 2015

Sep 29, 2020

Developer

Built by Softpulse Infotech

Apps:

Average Rating:

Reviews:

1,965

Built by iThink Logistics

Apps:

Average Rating:

4.4

Reviews:

132

Make Your Choice

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Compare ILS: Indian Logistics Services vs iThink Logistics

ILS: Indian Logistics Services

iThink Logistics

ILS: Indian Logistics Services