ILS: Indian Logistics Services

Ship, track & manage returns. All in one order mgmt solution

iThink Logistics

E-commerce shipping solution in India

ILS: Indian Logistics Services

Ship, track & manage returns. All in one order mgmt solution

iThink Logistics

E-commerce shipping solution in India

Rating

Rating

97 Reviews
9.1
131 Reviews
9.1

Pricing

Pricing

  • $9.99-$19.99 / Month
  • Free Plan Available

Features

Features

  • Order tracking
  • Email notifications
  • Print labels
  • Generate awb
  • Bulk processing
  • Manage returns
  • Ship orders
  • Invoice templates
  • Real-time order sync
  • Unified dashboard
  • Multi-courier integration
  • Auto shipment import
  • Pin code coverage

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Pros

Pros

  • Ability to ship orders using 10 leading Indian Logistics Services
  • Seamless package uploading
  • Capability to print packing slips and order invoices with GST enabled invoice templates
  • Bulk order processing saves time
  • No need to manually upload order information to generate AWB number
  • Effective return request management for handling returns and exchanges
  • Event-based email notifications
  • Real-time tracking of shipped orders
  • Positive customer service experience with helpful and patient troubleshooting
  • Comprehensive AI-based logistics aggregator integrating multiple courier platforms
  • Covers a large service area with over 26000 pin codes in India
  • Automatic import of shipments in one place reduces data loss and organizational hassles
  • Real-time order live-syncing for updating delivery status to customers
  • Positive feedback on the team management and support, with specific mentions of helpful managers (eg, Kalpana, Bhakti Darji)
  • Smooth and user-friendly interface as cited by multiple users

Cons

Cons

  • Description and features repeated multiple times, indicating possible lack of detailed or diverse information
  • No visible negative reviews or ratings available for a balanced assessment
  • Reported issues with incorrect weight and volumetric measurements, leading to disputes
  • Criticism of customer service staff and managers, with mentions of unresponsiveness and incompetence
  • Allegations of fake positive reviews on Google and manipulated order statuses
  • High incidence of RTO (Return to Origin) products with poor handling
  • Perceived as a scam by some users due to dishonest procedures and lack of accountability
  • Reports of exorbitant delivery costs compared to competitors

Launched

Launched

Oct 23, 2015
Sep 29, 2020

Developer

Developer

Apps:

17

Average Rating:

3.9

Reviews:

1,955

Apps:

1

Average Rating:

4.3

Reviews:

131

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