Compare ShippingEasy vs iThink Logistics

Name: iThink Logistics
Brand: iThink Logistics

ShippingEasy

Automate shipping and save with the best shipping rates

ShippingEasy

Automate shipping and save with the best shipping rates

iThink Logistics is a tech-driven shipping aggregator that simplifies logistics for eCommerce businesses. It supports Shopify integration, offering multi-courier options, automated shipping, and real-time tracking.

Key Strengths:

Aggregates multiple courier partners for flexible shipping options.
User-friendly dashboard for easy order management.
Cost-effective solutions for small to medium businesses.

Rating

382 Reviews

1.9

55 Reviews

6.6

Pricing

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Features

Discounted shipping rates
Powerful automation
Multichannel shipping
Customer marketing tools

Real-time order sync
Unified dashboard
Multi-courier integration
Auto shipment import
Pin code coverage

Screenshots

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Pros

Access to seriously discounted USPS and UPS rates, which can save money on shipping
Ability to automate shipping, reducing manual tasks and saving time
Includes tools for customer marketing and branding, aiding in business growth
Supports multichannel shipping, allowing users to connect all selling channels and orders in one place
Powerful automation and presets streamline shipping, tracking, and returns processes
Real, live human support available through phone, chat, and email for comprehensive assistance

Comprehensive AI-based logistics aggregator integrating multiple courier platforms
Covers a large service area with over 26000 pin codes in India
Automatic import of shipments in one place reduces data loss and organizational hassles
Real-time order live-syncing for updating delivery status to customers
Positive feedback on the team management and support, with specific mentions of helpful managers (eg, Kalpana, Bhakti Darji)
Smooth and user-friendly interface as cited by multiple users

Cons

Some users might find the initial setup and configuration complex as it includes many features
Although automation is beneficial, it may take time for users to fully understand and utilize all the automated features effectively
Integration with certain platforms or tools might not be as seamless as expected, potentially requiring additional adjustments
Users with lower shipping volumes might not find the pre-negotiated rates as advantageous compared to high-volume shippers
Customer service, while available through various means, might have wait times during peak hours

Reported issues with incorrect weight and volumetric measurements, leading to disputes
Criticism of customer service staff and managers, with mentions of unresponsiveness and incompetence
Allegations of fake positive reviews on Google and manipulated order statuses
High incidence of RTO (Return to Origin) products with poor handling
Perceived as a scam by some users due to dishonest procedures and lack of accountability
Reports of exorbitant delivery costs compared to competitors

Launched

Nov 02, 2011

Sep 29, 2020

Developer

Built by ShippingEasy

Apps:

Average Rating:

4.3

Reviews:

382

Built by iThink Logistics

Apps:

Average Rating:

Reviews:

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Compare ShippingEasy vs iThink Logistics

ShippingEasy

iThink Logistics

ShippingEasy

iThink Logistics

Overview

Overview