iThink Logistics

E-commerce shipping solution in India

LVK Logistics

Fulfill your Orders with our High-Tech, High-Touch Solution

iThink Logistics

E-commerce shipping solution in India

LVK Logistics

Fulfill your Orders with our High-Tech, High-Touch Solution

Rating

Rating

114 Reviews
6.5
171 Reviews
6.4

Features

Features

  • Real-time order sync
  • Unified dashboard
  • Multi-courier integration
  • Auto shipment import
  • Pin code coverage
  • Inventory management
  • Fast shipping
  • Load balancing
  • High-tech solution
  • Data visibility

Screenshots

Screenshots

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Pros

Pros

  • Comprehensive AI-based logistics aggregator integrating multiple courier platforms
  • Covers a large service area with over 26000 pin codes in India
  • Automatic import of shipments in one place reduces data loss and organizational hassles
  • Real-time order live-syncing for updating delivery status to customers
  • Positive feedback on the team management and support, with specific mentions of helpful managers (eg, Kalpana, Bhakti Darji)
  • Smooth and user-friendly interface as cited by multiple users
  • Comprehensive fulfillment services from inventory receipt to shipping
  • Advanced logistics technology ensuring precision and efficiency
  • Personalized white-glove service tailored to individual brands
  • Streamlines business operations significantly
  • High shipping speed with an average of 35 days
  • Effective volume management and load balancing across multiple locations
  • Robust inventory management and reporting features
  • Visibility of shipments pre- and post-shipment with tools like PostHero and ParcelView

Cons

Cons

  • Reported issues with incorrect weight and volumetric measurements, leading to disputes
  • Criticism of customer service staff and managers, with mentions of unresponsiveness and incompetence
  • Allegations of fake positive reviews on Google and manipulated order statuses
  • High incidence of RTO (Return to Origin) products with poor handling
  • Perceived as a scam by some users due to dishonest procedures and lack of accountability
  • Reports of exorbitant delivery costs compared to competitors
  • May have a learning curve for users not familiar with advanced logistics technology
  • Potentially higher costs due to high-touch, personalized service
  • Service limited to North American locations which might not be favorable for global businesses
  • Dependence on the app for inventory and shipping management may require continuous engagement

Launched

Launched

Sep 30, 2020
Jul 23, 2019

Developer

Developer

Apps:

1

Average Rating:

4.1

Reviews:

114

Apps:

3

Average Rating:

4.2

Reviews:

495

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