iThink vs LVK Logistics: Best Shopify Apps Compared

Name: LVK Logistics
Brand: ShipHero

Are you a Shopify store owner trying to decide between iThink Logistics and LVK Logistics for your shipping needs? In this comprehensive comparison, we delve into the core features of iThink Logistics and LVK Logistics Shopify apps, offering a closer look at pricing structures, shipping efficiency, user experience, and customer support. Designed with eCommerce entrepreneurs in mind, this guide will assist you in choosing the logistics partner that aligns perfectly with your business objectives, ensuring seamless operations and customer satisfaction. Whether you're a new startup or a veteran merchant, our analysis will help you make an informed decision to optimize your logistics strategy and enhance your store's performance.

iThink Logistics

E-commerce shipping solution in India

LVK Logistics

Fully Outsourced eCommerce Fulfillment Solution

LVK Logistics

Fulfill your Orders with our High-Tech, High-Touch Solution

iThink Logistics

E-commerce shipping solution in India

LVK Logistics

Fully Outsourced eCommerce Fulfillment Solution

LVK Logistics

Fulfill your Orders with our High-Tech, High-Touch Solution

Rating

132 Reviews

9.1

173 Reviews

6.7

173 Reviews

6.7

Pricing

Install App More info

Features

Real-time order sync
Unified dashboard
Multi-courier integration
Auto shipment import
Pin code coverage

Inventory management
Fast shipping
Load balancing
Carrier rate shopping
Post-ship visibility
Warehouse operations

Inventory management
Fast shipping
Load balancing
High-tech solution
Data visibility

Screenshots

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Pros

Comprehensive AI-based logistics aggregator integrating multiple courier platforms
Covers a large service area with over 26000 pin codes in India
Automatic import of shipments in one place reduces data loss and organizational hassles
Real-time order live-syncing for updating delivery status to customers
Positive feedback on the team management and support, with specific mentions of helpful managers (eg, Kalpana, Bhakti Darji)
Smooth and user-friendly interface as cited by multiple users

Fully outsourced eCommerce fulfillment solution eliminates the need for managing your own warehouse.
Comprehensive service that includes inventory receipt, putaway, picking, packing, and shipping.
Balanced pricing model that includes pick, pack, box, and postage.
Carrier rate shopping ensures the best price for postage based on package size, destination, and shipping speed.
Average shipping speed of 3.5 days, which is faster than many competitors.
Inventory load balancing across 8 North American locations for optimal distribution.
Robust inventory management and reporting systems for confident replenishment.
Pre- and post-shipment visibility through PostHero and ParcelView for enhanced tracking.

Comprehensive fulfillment services from inventory receipt to shipping
Advanced logistics technology ensuring precision and efficiency
Personalized white-glove service tailored to individual brands
Streamlines business operations significantly
High shipping speed with an average of 35 days
Effective volume management and load balancing across multiple locations
Robust inventory management and reporting features
Visibility of shipments pre- and post-shipment with tools like PostHero and ParcelView

Cons

Reported issues with incorrect weight and volumetric measurements, leading to disputes
Criticism of customer service staff and managers, with mentions of unresponsiveness and incompetence
Allegations of fake positive reviews on Google and manipulated order statuses
High incidence of RTO (Return to Origin) products with poor handling
Perceived as a scam by some users due to dishonest procedures and lack of accountability
Reports of exorbitant delivery costs compared to competitors

Potential loss of control over the fulfillment process as it is entirely outsourced.
Reliance on the provider's systems and processes may lead to challenges in custom handling or special requirements.
Service disruptions or issues at any of the 8 locations could impact fulfillment performance.
Possible constraints in terms of carrier choices and service levels due to pre-defined carrier partnerships.

May have a learning curve for users not familiar with advanced logistics technology
Potentially higher costs due to high-touch, personalized service
Service limited to North American locations which might not be favorable for global businesses
Dependence on the app for inventory and shipping management may require continuous engagement

Launched

Sep 29, 2020

Jul 22, 2019

Developer

Built by iThink Logistics

Apps:

Average Rating:

4.4

Reviews:

132

Built by ShipHero

Apps:

Average Rating:

4.2

Reviews:

502

Built by ShipHero

Apps:

Average Rating:

4.2

Reviews:

502

Make Your Choice

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iThink vs LVK Logistics: Best Shopify Apps Compared

iThink Logistics

LVK Logistics

LVK Logistics

iThink Logistics

LVK Logistics