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Showing 180 to 200 of 1497 Apps
Affiniv NPS, Survey & Feedback

Affiniv NPS, Survey & Feedback

  • $25-$199 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
5 Reviews
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Post order survey to collect feedback and Net promoter score Show more

Affiniv NPS Post Order Survey is a powerful tool designed to enhance customer experience by leveraging the Net Promoter Score (NPS) metric. With Affiniv, businesses can effortlessly create and deploy an NPS survey that reaches customers automatically, a few days post-purchase, via Email or WhatsApp. The app includes features like automated reminders to maximize response rates and encourages timely feedback. Responses are easy to analyze using a comprehensive dashboard, offering segmentation and tagging options for in-depth customer insights. By understanding these insights, brands, regardless of their size, can refine their products and processes to better meet customer needs. Whether you're just starting out or are an established entity, Affiniv helps in creating a seamless loop of feedback and improvement.
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Automated reminders
Dashboard insights
Create nps survey
Analyze responses
Email/whatsapp distribution
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Gladly: CX AI built for LTV

Gladly: CX AI built for LTV

  • $120 / Month
  • Free Plan Available
8.5
28 Reviews
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People-centered customer service platform for eCommerce brands Show more

Gladly is a revolutionary customer service platform that prioritizes people over tickets, offering a holistic view of the customer journey. Tailored for commerce brands, it seamlessly connects customers to the right agents by leveraging a comprehensive, lifelong conversational stream that includes voice, email, SMS, chat, social messaging, and self-service. This unified approach eliminates the inefficiencies of channel switching and ensures full conversation histories are always available. By threading all communication channels into a single, time-organized stream, Gladly transforms agents into brand heroes capable of delivering exceptional, personalized service. This platform not only reduces costs and complexity with its all-in-one solution but also enhances customer experiences by matching them with agents based on real-time data and skills. It’s no wonder that some of the world's most cherished brands rely on Gladly to elevate their customer service experience.
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Single view history
Unified communication stream
Personalized self-service
Integrated voice support
Agent skill matching
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Dondy: WhatsApp Marketing+Chat

Dondy: WhatsApp Marketing+Chat

  • $6.99-$159.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
748 Reviews
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Boost sales with AI-driven marketing, support, and seamless integrations.

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i‑REPLY AI Chatbot

i‑REPLY AI Chatbot

  • $33-$269 / Month
  • Free Plan Available
8.2
1 Reviews
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AI Chatbot for Shopify: Real-time support, personalized product recommendations.

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Easy Returns Management System

Easy Returns Management System

  • $19.99 / Month
  • Free Plan Available
  • 30 Days Free Trial
7.6
26 Reviews
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Handle Return Requests & send Prepaid Shipping Labels Show more

The Easy Returns Management System app offers a streamlined solution for Shopify store owners to manage product returns efficiently. Designed with both the customer and merchant in mind, it simplifies the returns process by allowing customers to submit return requests effortlessly via an embedded form, without the need for login credentials. Store owners benefit from robust tools that enable easy tracking and management of returns, minimizing the operational burden. The app is packed with a variety of features that enhance the user experience and improve return handling efficiency. By integrating seamlessly with Shopify, it ensures a hassle-free setup and ongoing use. This app empowers merchants to provide exceptional customer service while maintaining control over their returns process.
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Seamless integration
Customer self-service
Return request form
Prepaid shipping labels
Efficient management
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Baback ‑ Exchanges & Returns

Baback ‑ Exchanges & Returns

  • Free Plan Available
  • 14 Days Free Trial
8.2
8 Reviews
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All the post-purchase up to the WMS: returns, exchanges, vouch Show more

Baback is a comprehensive app designed specifically for Shopify merchants to streamline the post-purchase experience, focusing on exchanges and returns. This software suite enhances customer satisfaction with a user-friendly interface that simplifies the return process, offering options for exchanges, coupons, or refunds. The app also features a robust logistics interface, ensuring clarity and efficiency in managing returns. Baback seamlessly integrates with all logistics providers, allowing merchants to oversee and control their entire return process effortlessly. Additionally, it offers competitive partner return transport contracts, further optimizing the return management process. Baback empowers merchants to deliver a seamless post-purchase journey, enhancing both customer satisfaction and operational efficiency.
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Automated exchanges management
Automated returns management
End-to-end post-purchase solution
Front-end user interface
Pushes exchanges, coupons, refunds
Complete logistics interface
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Census: Customer Surveys

Census: Customer Surveys

  • $25-$50 / Month
  • Free Plan Available
  • 28 Days Free Trial
8.2
23 Reviews
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Onsite & Post-Purchase Surveys for Attribution, Insight & More Show more

Census: Customer Surveys is a powerful tool designed to enhance your understanding of customer behavior through comprehensive post-purchase and onsite surveys. By leveraging rule-based questions segmented by device, shipping address, cart items, product type, and more, you can gather nuanced insights into key areas such as attribution, customer satisfaction, brand sentiment, and onsite experiences. The app’s AI-powered dashboard provides a seamless way to analyze qualitative customer data and feedback, offering AI-generated recommendations, analysis, and scoring to optimize your operations. Sophisticated logic ensures that questions are tailored to extract the most relevant feedback, enabling you to better understand how customers discover your brand and interact with your site. With seamless performance tested by Shopify, Census guarantees zero impact on store functionality while delivering detailed reports with powerful filtering options. This app empowers ecommerce businesses to make informed, data-driven decisions for enhancing customer experiences and boosting brand loyalty.
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Segmentation options
Rule-based questions
Ai-powered dashboard
Actionable recommendations
Attribution insights
Brand sentiment analysis
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Contact Button ‑ Widget Apps

Contact Button ‑ Widget Apps

  • $5-$15 / Month
  • Free Plan Available
8.2
1 Reviews
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Capture more leads and sales with an all-in-one Contact Button Show more

Contact Button ‑ Widget Apps is designed to boost your website's lead generation by offering seamless access to 15 highly-customizable widget apps. These widgets are conveniently accessible via a small button located in the corner of your site, allowing visitors to easily find information or connect with you through multiple channels. Among its popular widgets are Contact Forms, Click-to-Call, WhatsApp Chat, Business Hours, and Chat Widgets, each crafted to enhance user interaction and communication. The app also allows embedding custom contact forms within your button's menu and provides tools for capturing email subscriptions, facilitating online reservations, and displaying essential business information. By integrating messaging apps like WhatsApp, Messenger, and SMS, Contact Button ensures a smooth experience for visitors wishing to connect. It serves as a comprehensive tool for businesses aiming to improve user engagement and maximize conversion opportunities.
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Custom contact forms
Whatsapp chat
One-click access
Chat widgets
Business hours
Email subscriptions
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Frontflip

Frontflip

  • Free Plan Available
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Frontflip: Transform returns into revenue with dynamic resale deals. Show more

Frontflip is a revolutionary app designed to transform returns into profitable resale opportunities directly on your product page. Unlike traditional apps that engage only after the return is complete, Frontflip intercepts returns at the point of customer interaction, converting them into live resale deals with dynamic pricing. This innovative approach ensures that customers can self-serve, cutting out the need for emails or support tickets, while businesses recover revenue seamlessly. With tools like the Returns Portal and FlipLink, Frontflip empowers retailers to minimize loss by enabling real-time resale deals. Dynamic pricing adjusts until a sale is made, ensuring returned items find new homes quickly. Additionally, the app provides valuable return insights, giving businesses a clear understanding of return trends and reasons. Ultimately, Frontflip's focus on optimizing returns helps businesses maintain profitability and enhance customer satisfaction.
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Dynamic pricing
Returns portal
Revenue recovery
Return insights
Fliplink resale
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Convi ‑ AI Assistant & Chatbot

Convi ‑ AI Assistant & Chatbot

  • $19-$499 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.2
7 Reviews
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AI shopping assistant for seamless support and boosted sales on Shopify.

Shopify integration
Product recommendations
Ai-powered chatbot
Order tracking
24/7 availability
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Shipup

Shipup

  • Free Plan Available
8
9 Reviews
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Shipping Notifications and Order Tracking Page Show more

Shipup is a powerful app designed to enhance the post-purchase experience for online retailers, ensuring customer satisfaction at every stage beyond the initial sale. It provides seamless and proactive communication, from delivery to returns, helping businesses build strong relationships with their customers. With features like timely email and SMS notifications, branded and customizable tracking pages, and a centralized shipment dashboard, Shipup enables e-tailers to maintain a consistent brand image and improve customer loyalty. The app's returns management includes automated exchange and store credit options, simplifying the process for both retailers and customers. Additionally, AI-powered estimated delivery dates offer precise information, reducing uncertainty and enhancing transparency. Through data-driven insights, Shipup helps businesses increase repeat purchases and minimize support costs, contributing to overall operational efficiency.
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Ai-powered delivery estimates
Email and sms notifications
Customisable tracking pages
Centralised shipment dashboard
Automated exchange options
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chatnative AI agent

chatnative AI agent

  • $15.99-$159 / Month
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"24/7 AI Agent: Streamline Customer Support & Boost Sales Effortlessly."

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MSG91

MSG91

  • Free Plan Available
7.7
3 Reviews
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Alerts & Abandoned Cart via SMS, Whatsapp, Voice, Email Show more

MSG91 is a versatile communication platform designed to enhance customer engagement through multiple channels, including Email, SMS, Voice, RCS, and WhatsApp. It provides businesses with the tools to send personalized messages for key customer interactions such as abandoned checkout alerts, signup greetings, order updates, cancellations, and refund alerts. Focused on innovation and user-friendly services, MSG91 also offers a dedicated OTP platform for seamless two-factor authentication. With the ability to automate SMS based on country codes and deliver content customized to each recipient, MSG91 facilitates effective communication across 190+ countries. By leveraging these advanced capabilities, businesses can boost their sales and improve customer relationships through targeted and engaging messaging strategies. Happy Messaging!
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Abandoned checkout alerts
Signup greetings
Abandoned cart alerts
Order related alerts
Order cancellation alerts
Refund alerts
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ChatGPT Plus for Customer Care

ChatGPT Plus for Customer Care

  • $9-$50 / Month
  • Free Plan Available
8.2
2 Reviews
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Zero-setup Ai Sales Associate trained on your catalog. Show more

ChatGPT Plus for Customer Care is your round-the-clock virtual assistant designed to revolutionize your online sales experience. Imagine having a seasoned salesperson available 24/7, providing your customers with real-time, personalized recommendations based on their browsing habits and previous purchases. By seamlessly integrating with your unique product and customer data, this AI-driven platform enhances customer satisfaction and boosts sales without the need for complex setup. Simply install, and let the AI work its magic by auto-training on your catalog instantly. Customize the experience by crafting a personality, choosing vibrant colors, and adding your personal icons. Built on OpenAI's advanced GPT-4 model, ChatGPT Plus for Customer Care supports various communication channels like email, Messenger, or WhatsApp, providing tailored support that aligns with your brand. For more information or inquiries, reach out via WhatsApp at +6588816196.
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Real-time recommendations
Customizable chatbot
Personalized browsing
Auto-trained ai
24/7 accessibility
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Shopdigits ‑ Phone Number

Shopdigits ‑ Phone Number

  • $20-$50 / Month
  • 7 Days Free Trial
9.1
5 Reviews
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Get a Store Phone Number for Support, Calls, SMS & Voicemail. Show more

Shopdigits - Number & Call is an innovative app designed to streamline communication and enhance customer interactions for businesses. This user-friendly application provides companies with dedicated phone numbers, enabling seamless management of customer calls and messages. By offering features like call forwarding, voicemail, and message management, Shopdigits ensures that businesses never miss important customer interactions, fostering a sense of reliability and professionalism. The app's intuitive interface allows users to easily organize and track communication history, making it easier to follow up and maintain strong customer relationships. Shopdigits is particularly well-suited for small to medium-sized enterprises looking to optimize their communication strategies without the need for complex systems. With reliable technical support and regular updates, Shopdigits is an excellent solution for businesses aiming to enhance their customer service capabilities.
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Mobile compatibility
Sms integration
Store phone number
Support calls
Voicemail support
Order history access
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Entrfy ‑ Product FAQ Creator

Entrfy ‑ Product FAQ Creator

  • $3.99-$7.99 / Month
  • Free Plan Available
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Create product-specific FAQs, customize design. Enhance customer experience effortlessly. Show more

Entrfy ‑ Product FAQ Creator is a Shopify app designed to enhance the shopping experience by providing clear and accessible information directly on product pages. This tool allows merchants to create tailored FAQs for each product, customizing the design to seamlessly align with their brand’s aesthetic. By embedding detailed answers on product pages, the app ensures that important information is readily available to customers, reducing the need for support tickets and streamlining the buying process. Merchants can effortlessly manage FAQs through a user-friendly admin dashboard, with options to display them in multiple languages to cater to a global audience. Designed for ease and efficiency, Entrfy also offers 24/7 support to assist with setup and ongoing use. Overall, the app not only improves customer experience but also enhances store aesthetics, making it a valuable addition for any Shopify store looking to provide clarity and professionalism.
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Customizable design
Multi-language support
Easy faq management
Product-specific faqs
Embed on product pages
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Hello24: WhatsApp Shop+Chatbot

Hello24: WhatsApp Shop+Chatbot

  • $40-$75 / Month
9.1
4 Reviews
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WhatsApp Shop, Support & Marketing via official WhatsApp API Show more

Hello24: WhatsApp Shop+Chatbot revolutionizes the way businesses conduct sales, marketing, and customer support by seamlessly integrating Shopify products with WhatsApp. This app allows you to quickly list all your products from your Shopify store and market them directly to customers through personalized product catalogs on WhatsApp. Not only does it provide a platform to showcase products, but it also helps businesses achieve outstanding ROI on marketing efforts by reaching large customer groups effectively. The app’s AI-powered chatbots automate customer support, significantly reducing associated costs and enhancing the customer experience. Additionally, Hello24 provides tools to auto-sync product inventory, images, descriptions, and other vital information, ensuring your WhatsApp listings are always up-to-date. It also includes smart features to recover abandoned carts with instant discounts, encouraging customers to complete their purchases. Overall, Hello24 empowers businesses to rapidly grow revenue and streamline operations using the familiar and widely used platform of WhatsApp.
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Customer engagement
Sales boosting
Whatsapp marketing
Product listing
Automated chatbots
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Lux - E-Mail Support AI

Lux - E-Mail Support AI

  • $19.9-$199 / Month
  • 7 Days Free Trial
8.2
27 Reviews
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AI-Powered Email Support for E-commerce Success Show more

Lux ‑ Customer Support AI is an innovative app designed to streamline your store's customer service operations effortlessly. By using advanced AI, Lux generates accurate responses to customer inquiries even while you’re asleep, ensuring your customers are never left waiting. The app automatically categorizes and prioritizes tickets based on importance, allowing you to focus on high-priority issues first. Customization is at your fingertips, giving you the flexibility to tailor responses according to your unique shipping policies, refund policies, product specifics, and promotional offers. This personalized approach not only reduces your workload and employee costs but also significantly cuts down on response times, enhancing customer satisfaction and loyalty. With Lux, managing customer support becomes as simple as reviewing and sending pre-crafted replies when you start your day. Embrace a new level of efficiency in customer service with Lux ‑ Customer Support AI.
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Customizable settings
Automated replies
Priority sorting
Reduced workload
Auto-categorization
Fast response time
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Critical.net Fraud Prevention

Critical.net Fraud Prevention

  • $29.95-$499.95 / Month
  • 14 Days Free Trial
7.7
6 Reviews
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Fraud Detector and Chargeback Prevention Solution Show more

Critical.net Fraud Prevention is a robust solution designed to safeguard e-commerce businesses from fraudulent transactions and chargebacks. By providing accurate and comprehensible information about each transaction, Critical.net ensures that your customers are genuine, allowing you to conduct business with increased confidence. Our platform offers a fraud risk score for every order, automatically canceling those flagged as high-risk, thereby protecting your revenue and reputation. With its user-friendly interface, Critical.net empowers online retailers to make informed decisions swiftly and efficiently. Integration is seamless and can be self-managed, eliminating the need for additional support. Let our team of experts handle e-fraud detection while you focus on expanding your business. Trust Critical.net as your preferred partner in fraud prevention, ensuring the growth and success of your online store.
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Fraud risk scoring
High-risk order cancellation
User-friendly platform
Self-integration capability
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Live 1:1 Video Chat | Uptok

Live 1:1 Video Chat | Uptok

  • $124.9-$249.9 / Month
  • 7 Days Free Trial
8.2
1 Reviews
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1-on-1 Video Sessions with your Most Active Site Visitors Show more

Uptok is an innovative Live Video Commerce app that revolutionizes customer interaction by facilitating 1-on-1 video chats directly on your website. Designed for businesses looking to engage with high-intent customers, Uptok moves beyond impersonal chatbots and tedious forms, focusing instead on genuine human connections. This human-first platform leverages AI-driven algorithms to maximize real-time face-time between your team and potential buyers, ensuring your video interactions are as effective as possible. Key features include live intent detection, allowing you to focus on your most serious shoppers, and the Stream & Greet function, which lets you engage and assist customers with a friendly wave. Additionally, Uptok enhances customer interaction with smart in-session capabilities, enabling you to suggest personalized products and offer custom discounts. Perfect for businesses wishing to elevate their customer service through meaningful, personalized engagement, Uptok offers a seamless way to boost your video commerce ROI.
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Live intent detection
Stream & greet
Smart in-session interactions
Install App

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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