bitchat really shines on customer support, it replies instantly 24/7 on whatsapp ig and fb, answers most questions on its own, and cleanly passes complex cases to humans without breaking the flow. customers get fast help, teams stay organized, and for the price you pay it feels like having an always on support agent that also helps drive sales.

No me funcina el bot a como debe de ser, slicite que me colaboren con el tema de que la app me saca de donde este configurando a la página principal, problemas con la app y no tuve mejorias. Necedito el reintegro. No se logro configurar adecuadamente.

Working with Bitchat has been key to ensuring my online store's service runs smoothly and professionally. Their integration with Shopify has allowed me to automate WhatsApp communications, allowing the AI ​​to serve customers exactly the way I need: quickly, accurately, and in a style that reflects my business's identity. What I appreciate most is the ease of implementation and the support they provide; it's clear they understand what an entrepreneur needs to improve their customer experience. Thanks to them, my store can now operate 24/7 in an organized and effective manner. I definitely recommend Bitchat to any business looking to take their service to the next level.

Mais importante do que uma solução, é o apoio ao cliente pois quando as coisas deixam de funcionar, a empresa pára e precisamos de agir no imediato. Começamos a testar o Bitchat há 6 meses e estamos muito satisfeitos com os resultados, e principalmente com o apoio que temos tido via whatsapp. Por isso, e de uma forma muito honesta, recomendo o Bitchat.

This is a great app for those looking for a reliable client service agent to work on whatsapp and instagram DM. We have worked with a lot of options and bitChat is the the best we have come to use so far: 1 - the agent is very reliable and the conversational model is very loyal to our knowledge base and never allucinates. The dashboard is also very easy to use and there is a lot of space for prompts. 2 - the cost - benefit of Bitchat also good as we have one provider for both whatsapp and instagram DM where we get most our demands from clients. The support is also great. Our business model is a little more complex than usual and support has been very opened to hear our issues and adapt the tool as much as possible to cover our needs.

Non sono nuovo al mondo degli assistenti AI ma devo dire che quest'app mi sta lasciando veramente senza parole in termini di qualità prezzo. E' assolutamente sbalorditiva. I ragazzi del servizio clienti, seppur quest'ultimo non è secondo me sviluppato in modo comodo e rapido, sono molto carini e super utili. Consiglio vivamente

Such a useful app for using AI on WhatsApp. The customer support team is really helpful and responsive. My brand has a lot of different items, and the AI is able to fetch almost everything quickly. Sometimes it misses one or two products, but whenever that happens, the support team jumps in right away to fix it. Overall a great experience!

features are good, but there is not customer support. AI Agent is responding to some queries and not responding to some.

The support team was truly great — they helped me figure out complex backend technicalities I couldn’t solve on my own. Super fast responses and really knowledgeable. Would definitely recommend!

When we were struggling with random Whatsapp Business bans, the team has helped us in setting up Whatsapp Business API and supported our migration and our never-ending questions. We've been using this for 2-3 months now, no big hiccups, works like a charm.