Shopify support apps 2025

TextYess: WhatsApp Marketing

$249-$499 / Month

9.1

49 Reviews

Automate customer support on WhatsApp with AI. Show more

TextYess: AI WhatsApp Chatbot is an innovative app designed to transform customer shopping experiences by integrating seamlessly with WhatsApp. Empowered with a robust AI Shopping Assistant, it is trained on your product catalog and FAQs, enabling it to respond to customer inquiries instantly, around the clock. Whether it's providing order status updates, product recommendations, or checkout links, it streamlines communication with unparalleled efficiency. Additionally, the AI Marketing Assistant drives customer engagement by targeting key moments such as abandoned checkouts and post-purchase interactions, delivering personalized marketing campaigns. The multilingual capabilities of the AI ensure that customer interactions are smooth and effective regardless of language barriers. With a setup time of just five minutes and no technical skills required, businesses can quickly start sending highly targeted WhatsApp campaigns, enhancing sales and customer satisfaction effortlessly.

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Automated responses

Order processing

Ai-driven chat

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BS: WhatsApp, Instagram & AI

$15 / Month

9.1

7 Reviews

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Recover abandoned carts, send broadcasts & manage support Show more

BotSpace - WhatsApp Marketing is a dynamic tool designed to revolutionize how businesses interact with their customers through WhatsApp. It leverages automated features to boost sales, such as abandoned cart reminders and personalized upsell and cross-sell recommendations, ensuring no sales opportunity is missed. The app’s bulk message broadcasting feature enhances marketing campaigns by reaching a wide audience with minimal effort. Its intuitive chatbot builder allows businesses to create engaging customer interactions without technical know-how. Additionally, BotSpace enables seamless communication by sending crucial automated notifications for order confirmations, shipment tracking, and cash on delivery verifications directly to customers' WhatsApp numbers. The shared team inbox is a valuable feature for managing customer inquiries efficiently, and comprehensive analytics tools help track performance and optimize strategies. With BotSpace, businesses can transform their customer engagement and elevate their marketing strategies through a comprehensive suite of WhatsApp marketing solutions.

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Order notifications

Shipment tracking

Cart recovery

View analytics

Shared team inbox

Broadcast messages

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HelpWave AI

$60-$500 / Month

9.1

6 Reviews

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Increase sales and automate customer service Show more

Alesia AI Chatbot is an innovative application designed to transform the online shopping experience by acting as a virtual in-store sales assistant. This AI-driven chatbot engages directly with visitors, providing personalized sales pitches to highlight your products effectively. It ensures that customers receive instant answers to their queries by intelligently utilizing the FAQ section and the comprehensive information available on your website. Alesia AI Chatbot goes beyond basic interactions by offering tailored product recommendations and showcasing your brand's unique strengths. Additionally, the app provides detailed statistics on all interactions, enabling you to gain valuable insights into customer behavior and enhance your marketing strategies. This not only boosts customer satisfaction but also helps in driving conversions and building brand loyalty.

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Product recommendations

Brand enhancement

Live chat interaction

Personalized sales pitch

Instant faq response

Detailed interaction stats

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S: Contact Form Builder

$8.99-$49.99 / Month

8.5

111 Reviews

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Easy-to-use contact us page, contact form builder app for you Show more

S: Contact Form Builder is a dynamic app designed to enhance interaction on your website by allowing you to create customizable contact forms easily. Unlike just listing an email address, a contact form makes your site more engaging and professional, significantly aiding in business growth. This app enables users to build various form types such as contact, survey, product question, and subscription forms with ease. It supports advanced features including custom email messages, auto-response, and seamless integration with popular email services. You can effortlessly manage submissions, view history, and export data, enhancing your interaction with customers. Its multi-step and conditional logic capabilities, along with integration options for Shopify Customers and Google Sheets, make it a trusted choice for merchants globally. Discover the benefits of a robust contact form and see why S: Contact Form Builder is a preferred tool for businesses worldwide.

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Conditional logic

Multi-step forms

Google sheets integration

Shopify integration

Export submissions

Submission management

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Crisp ‑ Helpdesk & AI Chatbot

$45-$295 / Month

9.1

35 Reviews

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Give your customer support experience a human touch Show more

Crisp - Live Chat & AI Chatbot is a versatile e-commerce helpdesk designed to empower small and medium-sized online stores with instant customer connectivity. By offering a suite of evolving tools, including chatbots and live chat, Crisp enables Shopify store owners to seamlessly navigate the omnichannel revolution. The app centralizes communication across 12 channels, such as emails, Instagram DM, and Messenger, enhancing the efficiency of customer interactions. Its user-friendly AI bots ensure smooth transitions to human support, marrying technology with personalized service. Additionally, Crisp features a dedicated FAQ page builder and a chatbot builder with pre-built scenarios, simplifying problem-solving for customers. Lightning-fast to install on Shopify, Crisp offers an all-in-one solution to craft the perfect e-commerce experience.

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Quick installation

Faq page builder

Centralize channels

Ai bots handover

Pre-built scenarios

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Coco: AI WhatsApp Marketing

$59-$159 / Month

7.3

58 Reviews

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AI Chat on Whatsapp with Cart Recovery and Newsletters Show more

CoCo WhatsApp AI is a game-changing virtual assistant designed to elevate your sales and customer service on WhatsApp. By seamlessly integrating with your existing setup, CoCo automates the recovery of abandoned carts and sends customized messages to drive revenue growth. The app allows you to craft exclusive offers and personalized communications, boosting engagement and satisfaction. Installation is quick and hassle-free, requiring no coding skills, so you can start optimizing conversions in just one minute. CoCo also offers features like AI chat through a customizable chat bubble widget and supports sending marketing campaigns and newsletters to opted-in users. Additionally, you can review all conversations to refine your strategy, and CoCo ensures GDPR compliance to protect user privacy. Transform your marketing strategy today with CoCo and leverage the full potential of WhatsApp for business success.

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Gdpr compliant

Marketing campaigns

Cart recovery

Newsletters

Ai chat

Review conversations

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Supermoon: AI Customer Support

$19-$299 / Month

9.1

12 Reviews

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The AI-powered inbox for growing teams Show more

Supermoon is a cutting-edge mobile application designed to enhance your stargazing and lunar observation experiences. With an intuitive interface, Supermoon provides real-time updates on lunar phases, eclipse events, and celestial happenings. Users can explore detailed lunar maps and receive personalized notifications for optimal viewing times based on their location. The app's augmented reality feature allows users to point their device at the sky to easily identify stars, constellations, and planets. Additionally, Supermoon offers an educational section with articles and fun facts about the moon and outer space. Perfect for both amateur astronomers and seasoned stargazers, Supermoon brings the wonders of the night sky straight to your fingertips.

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Performance analytics

Centralized communication

Team collaboration

Automated workflow

Ai response suggestions

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Pax: Yurtiçi Kargo

$9.99-$29.99 / Month

9.1

18 Reviews

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Kargo Takip Kodu & Kapıda Ödeme & Kargo Etiketi & Entegrasyon

Kapıda ödeme

Kargo takip kodu

Otomatik arşiv

Email ve sms

Toplu etiket

Otomatik kargo seçimi

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8returns ‑ Returns portal

$109-$379 / Month

9.1

29 Reviews

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Automate returns, exchanges, store credit, labels, and more! Show more

8returns ‑ Returns Portal is a seamless self-service platform designed to streamline and simplify the returns process for businesses, making it both efficient and customer-friendly. With the ability to process returns in under a minute, it helps save time and money while keeping customers satisfied. Whether it's utilizing QR codes, issuing store credit, or facilitating exchanges, 8returns automates the entire returns and refund process, allowing customers to register their returns independently. Businesses can track and monitor returns in a centralized location, simplifying management and oversight. The portal is fully customizable to align with your brand and offers various revenue retention options like exchanges and store credits. It also features dynamic rules tailored to specific countries, robust analytics for key insights, and automated creation of return labels or QR codes for a hassle-free experience.

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Store credit

Self-service platform

Customizable portal

Qr codes

Automate returns

Dynamic rules

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Spark ‑ WhatsApp Chat Button

$4.99-$9.99 / Month

9.1

1 Reviews

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Enable seamless customer support with direct WhatsApp chat integration. Show more

Spark ‑ WhatsApp Chat Button is an innovative app designed to seamlessly integrate direct WhatsApp communication into your online storefront. This feature-rich tool allows your customers to easily reach out for pre-sale queries and order-related inquiries in real-time, enhancing their shopping experience with familiar and convenient messaging. By facilitating swift responses on a globally renowned platform, the app helps to eliminate obstacles in the purchasing process, establish vital customer trust, and offer instant support, ultimately encouraging more conversions. With customizable features, you can tailor the chat button's appearance by adjusting its color, size, position, and text to align with your brand. Additionally, you can set visibility according to your business hours and choose which pages or device types display the chat option. Enhance user interaction further with prefilled chat messages, ensuring a personalized and efficient customer service journey.

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Customizable button

Set business hours

Direct whatsapp chat

Prefill chat message

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Zotabox Announcement Bar

9.1

5 Reviews

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Messaging and Sharing via WhatsApp, Messenger, Skype. SMS etc Show more

Zotabox Social Share Bar is a versatile tool designed to enhance the connectivity and visibility of your mobile website. It allows you to seamlessly integrate multiple communication icons such as email, SMS, Messenger, WhatsApp, and Skype, enabling your visitors to contact you with ease. Additionally, this app facilitates social sharing, allowing users to effortlessly promote your website on platforms like Facebook, Twitter, and Instagram. By adding social sharing buttons and quick contact icons, the app enhances user interaction and boosts your online presence. Whether it's staying connected with your audience or encouraging them to share your content, Zotabox Social Share Bar streamlines the process on mobile devices, ensuring you're just a tap away from your audience.

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Social sharing

Multi-contact icons

Mobile integration

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Redo

$10 / Month

8.1

105 Reviews

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The Future of Post Purchase Experience That Amplifies Sales Show more

Redo Free Returns & Exchanges is a transformative app designed to enhance your post-purchase experience by offering free return coverage, thus increasing customer trust and improving checkout rates. Originating from the needs of a Shopify+ Merchant, this app is now accessible for all, providing flexible and innovative features tailored to any business’s requirements. With Redo, automate and streamline the return process for both your customers and support team, eliminating the frustrations of traditional return methods that cut into profits. The app minimizes return shipping label costs through a unique approach and helps retain revenue by incentivizing exchanges and store credits. Additionally, Redo fosters additional sales opportunities by allowing customers to make new purchases during the return flow. Perfectly aligned with your business needs, this app requires no contracts, offering a hassle-free solution to modernize your return and exchange processes.

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Automate returns

Reduce shipping costs

Incentivized exchanges

Store credit upsells

Flexible integration

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CAREBOX Package Protection

9.1

6 Reviews

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Secure packages against loss, damage, or theft with CAREBOX Protection. Show more

CAREBOX Package Protection offers a robust solution for safeguarding your packages against loss, damage, or theft. The app provides a seamless experience, ensuring quick refunds either from CAREBOX or the seller, creating a safety net for buyers. As a result, it builds consumer trust and supports business growth by encouraging repeat purchases and enhancing brand reputation. Unlike traditional insurance, CAREBOX is designed to be a straightforward and efficient service, simplifying the customer support workload by resolving shipping complaints and issues swiftly. This package protection solution not only elevates customer satisfaction and conversion but also strengthens local consumer loyalty and brand influence, ultimately delivering a dependable shopping experience.

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Package protection

Trust building

Quick refunds

Flexible solutions

Reduced complaints

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HelpLab FAQ Page, Product FAQs

$3.99-$7.99 / Month

9.1

223 Reviews

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Create beautiful FAQ page, support page or product FAQs Show more

HelpLab FAQ Page, Product FAQs simplifies the creation and management of your store's FAQs with a user-friendly approach that enhances customer experience and your brand's image. This app integrates seamlessly with your store's theme, allowing you to customize fonts, colors, and styles to reflect your brand's uniqueness. The lightweight design ensures fast page loads, providing instant answers to your customers and reducing the burden on your support team. Enjoy the ease of creating both product-specific and general store FAQs, complete with multimedia support like photos and videos. With built-in Google Rich Snippets, improve your store's SEO effortlessly and reach more customers. Additionally, support for multiple languages ensures that you can cater to a diverse customer base. Easy integration with the Shop app ensures a smooth transition and enhanced functionality.

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Multi-language support

Seamless theme integration

Customizable faq design

Fast page loads

Supports rich seo snippets

Multimedia in faqs

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Unicall.ai

$19-$299 / Month

(3/5)

2 Reviews

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"24/7 AI voice support for e-commerce: efficient, reliable customer service." Show more

Unicall.ai revolutionizes e-commerce customer support with its AI-driven service, offering businesses an efficient way to manage customer inquiries. By providing a dedicated phone number and smart voice agents, Unicall.ai ensures that customer calls are answered 24/7, handling common queries like order status, shipping updates, and payment issues. Its advanced AI seamlessly escalates complex cases, delivering a smooth and effective support experience. The platform's integration with e-commerce systems like Shopify allows for real-time updates, enhancing customer satisfaction with prompt information on order and delivery status. Additionally, Unicall.ai assists with returns, refunds, and discount codes, making it an all-in-one support solution. This service not only builds trust but also saves businesses time, offering a human-like, branded voice support that enhances the overall customer experience.

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24/7 support

Order status updates

Ai voice agents

Instant dedicated number

Shipping and delivery tracking

Returns assistance

Install App

Narvar Return and Exchange

(3.7/5)

21 Reviews

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Save sales & convert refund requests into exchanges. Show more

Narvar Return & Exchange is a robust application designed specifically for Shopify merchants aiming to optimize their sales and minimize refund-related losses. By providing a wide array of adaptable exchange options, this tool helps convert potential refunds into retained revenue, enhancing the overall customer experience. Merchants can maximize customer lifetime value through highly customizable and convenient return processes, which also utilize advanced reverse logistics to expedite product return handling. Seamless integration with existing business tools ensures a smooth workflow and enhances operational efficiency. Furthermore, Narvar equips businesses with intelligent insights and data-driven strategies to manage the complexities of the return process effectively. This strategic approach not only reduces costs but also strengthens customer relationships and loyalty.

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Store credit

Reverse logistics

Customizable experiences

Save sales

Retain revenue

Adaptable exchanges

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Nooii

$99-$599 / Month

9.1

1 Reviews

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AI ambassador enhances sales with recommendations and real-time customer engagement.

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Mercuri: SMS, WhatsApp & AI

9.1

5 Reviews

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Order & shipping notifications via WhatsApp, SMS & Live Chat Show more

Mercuri SMS & WhatsApp Chat is a dynamic Shopify app designed to elevate eCommerce performance through personalized marketing and efficient customer communication. By leveraging WhatsApp and SMS, it enhances customer engagement and retention, crucial for driving sales and fostering brand loyalty. The app features an integrated SMS and WhatsApp Shared Inbox that works seamlessly with Gorgias SMS, enabling customer service teams to streamline operations and concentrate on more complex inquiries. Automated workflows take care of routine communications, such as order confirmations and shipping updates, significantly optimizing operational efficiency. Additionally, the app empowers businesses to send targeted marketing messages about new launches and sales, and provides timely notifications to keep customers informed. A WhatsApp Chat Widget offers a direct communication channel, while the app's capabilities extend to recovering abandoned carts by sending direct checkout links, effectively boosting conversion rates.

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Workflow automation

Abandoned cart recovery

Order notifications

Live chat

Shared inbox

Personalized marketing

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Alhena: Shopping & Support AI

$1199-$599 / Month

9.1

4 Reviews

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Generative AI for customer service & profitable growth Show more

Gleen AI: Sales & Support AI is a cutting-edge generative AI chatbot designed to enhance customer satisfaction and operational efficiency. It provides real-time responses to customer inquiries across various platforms, including email, live chat, messaging apps, and social media, ensuring a seamless omni-channel communication experience. The app seamlessly integrates with popular help desk and live chat solutions such as Gorgias, Freshdesk, Zendesk, and Richpanel, allowing for a smooth transition between automated responses and human agents when necessary. Furthermore, Gleen AI has the capability to sync with your Shopify catalog, inventory, and pricing data, enabling conversational product search and support that is informed and contextually relevant. Trusted for its accuracy, Gleen AI ensures both businesses and customers receive reliable information. It maintains a consistent brand tone, avoiding generic bot replies, while also providing real-time access to store information for comprehensive and efficient customer interactions.

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Multi-channel support

Generative ai chatbot

Real-time responses

Help desk integration

Shopify synchronization

Conversational product search

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Formful – Contact Form Builder

$4.99-$9.99 / Month

9.1

74 Reviews

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AI multillanguage form builder with captcha and upload fields Show more

Formful – Contact Form Builder is a versatile app designed to enhance your e-commerce capabilities by offering a streamlined, no-code form-building experience. With its intuitive drag-and-drop builder, you can effortlessly create a variety of custom forms such as warranty claims, product registrations, extended contact forms, and customer registrations, all without the need for programming knowledge. The app is equipped with AI tools that suggest optimal form fields, further easing the creation process. Formful supports Online Store 2.0 themes, ensuring that your forms maintain a native appearance and integrate seamlessly with your store's aesthetic. Additionally, it features a multilanguage option, enabling you to translate forms and emails to match the languages supported by your shop, thus enhancing communication with a diverse customer base. Automation tools allow you to connect forms with Shopify customers and third-party apps, while the upload field feature lets users attach files or images effortlessly. Whether you are collecting valuable customer data or streamlining business communication, Formful is the ideal solution for optimizing your e-commerce workflow.

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Captcha integration

Data collection

Multilanguage support

Drag and drop

Customer management

Store integration

Install App

Shopify support apps

Related Categories

Price

Based on reviews

Other Categories

Related Blog

Showing 140 to 160 of 1125 Apps

TextYess: WhatsApp Marketing

BS: WhatsApp, Instagram & AI

HelpWave AI

S: Contact Form Builder

Crisp ‑ Helpdesk & AI Chatbot

Coco: AI WhatsApp Marketing

Supermoon: AI Customer Support

Pax: Yurtiçi Kargo

8returns ‑ Returns portal

Spark ‑ WhatsApp Chat Button

Zotabox Announcement Bar

Redo

CAREBOX Package Protection

HelpLab FAQ Page, Product FAQs

Unicall.ai

Narvar Return and Exchange

Nooii

Mercuri: SMS, WhatsApp & AI

Alhena: Shopping & Support AI

Formful – Contact Form Builder

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

2. How can these apps improve my store's customer experience?

3. Are Shopify support apps easy to integrate?

4. Do these apps offer analytics and reporting features?

5. Can I customize the features of these apps to suit my needs?

6. How do these apps help in boosting sales?

7. Are there free Shopify support apps available?

8. How do I choose the right support app for my store?

9. Is customer support available for these apps?