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An easy way to communicate with your customers quickly. Show more

MyShop WhatsApp Button is a versatile application designed to enhance customer interaction on your website by adding a convenient WhatsApp button. This app not only allows visitors to easily send messages through WhatsApp but also provides the functionality to add phone and email buttons for alternative contact options. Compatible with both mobile and desktop versions, these buttons can be pinned anywhere on your site for optimal visibility. Users have the flexibility to customize the description texts, making it easy to tailor the buttons to fit the website's design and communication style. Additionally, the app offers the ability to hide or display these buttons based on the device, ensuring a seamless user experience. Enhance your website's communication capabilities today with MyShop WhatsApp Button and transform the way you connect with visitors.
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Mobile compatible
Whatsapp button
Phone button
Email button
Desktop compatible
Custom notification
  • $29-$899 / Month
  • 14 Days Free Trial
(4.4/5)
185 Reviews

Convert more customers w/ AI powered helpdesk and live chat Show more

Reamaze Live Chat Helpdesk CRM is a robust platform designed to enhance customer engagement and drive business growth. It leverages AI chatbots and live chat tools optimized for sales, helping turn potential shoppers into loyal, repeat buyers. The app offers a unified helpdesk inbox and CRM, seamlessly integrating conversations from various sources like email, social media, SMS, and voice calls, and mapping them to orders, revenue, returns, and reviews. Reamaze allows businesses to manage and modify Shopify orders directly within customer support chats, streamlining operations. With AI-driven automation, teams can create responses, write FAQ articles, build chatbots, and summarize interactions efficiently. Additionally, businesses can automate standard tasks to save time and utilize features like satisfaction surveys, status pages, and push notifications to keep customers engaged and informed. Overall, Reamaze empowers teams to work smarter and faster, ensuring a seamless and personalized customer experience.
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Push notifications
Automations
Order management
Ai chatbots
Content generation
Unified inbox
  • Free Plan Available
  • 14 Days Free Trial
9.1
35 Reviews

ChatGPT AI chatbot to increase sales with human-like live chat Show more

Manifest AI Chatbot, Live Chat is an innovative application designed to enhance customer engagement through intelligent conversation. This app seamlessly integrates with your existing platforms, allowing businesses to deliver real-time support and personalized interactions. Powered by advanced AI algorithms, it can handle a wide range of queries, ensuring that users receive accurate and timely responses. The chatbot continuously learns from interactions to improve its performance, offering a more refined service over time. Its intuitive interface makes it easy to set up and customize, empowering businesses to align the chatbot's tone and style with their brand voice. With Manifest AI Chatbot, Live Chat, your business can achieve higher customer satisfaction and efficiency while reducing the workload on human agents.
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Sales increase
Personalized recommendations
Live chat
Ai chatbot
Human-like interaction
Interactive quiz

Order Tracker with a Branded Tracking Page for Order Lookup Show more

PostShip Order Tracking is designed to enhance your team's efficiency and provide an exceptional post-purchase experience for your customers. This app offers intuitive tracking pages that surpass popular alternatives like Parcel Panel, Track123, 17track, and Tracktor, allowing users to eliminate order tracking support queries easily. With over 1,400 carriers supported, PostShip ensures comprehensive tracking capabilities for any logistics need. Its proactive notifications system excels over Aftership by promptly catching delays and informing customers, thus reducing anxiety and building anticipation. The app features a smart order lookup page where businesses can manage and analyze all their shipping data in one centralized location. Additionally, branded order lookup pages are available to boost customer loyalty while offering powerful shipping analytics and 24/7 support through live chat and email. PostShip prides itself on superior accuracy and performance in comparison to Aftership, Tracktor, and Wonderment, making it an ideal solution for businesses aiming to streamline their order tracking processes.
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Branded tracking page
Shipping analytics
Intuitive tracking pages
Proactive notifications
Smart order lookup
  • $29-$149 / Month
  • 7 Days Free Trial
7.3
20 Reviews

Store credit digital wallet for returns, exchanges & cashback Show more

CreditsYard — Store Credit is an innovative app designed to streamline the way businesses handle store credit and loyalty programs. The app offers a seamless platform for retailers to manage and distribute store credits, enhancing customer engagement and encouraging repeat purchases. With an easy-to-use interface, businesses can effortlessly track credit issuance, redemptions, and expirations, ensuring no value goes unutilized. Customers benefit from real-time updates on their store credit balances and transaction history, empowering them to make informed purchasing decisions. CreditsYard also integrates smoothly with existing retail systems, minimizing disruption and maximizing efficiency. By providing valuable insights and analytics, the app helps businesses tailor their marketing strategies to better meet customer needs and drive sales growth. Ideal for both small businesses and large retail chains, CreditsYard revolutionizes the traditional loyalty and store credit model, fostering stronger customer relationships and boosting brand loyalty.
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Issue store credit
Digital wallet
Process refunds
Handle exchanges
Provide cashback
  • $24-$69 / Month
  • 14 Days Free Trial
9.1
45 Reviews

Live Chat with Help Desk and Product Recommendations Show more

LiveChat: Live Chat App is designed to enhance the shopping experience on Shopify by enabling instant communication and proactive engagement with customers. This app allows store owners to interact with visitors using pre-set messages tailored to specific browsing behaviors, ensuring that potential buyers receive timely and relevant information while on your site. By offering discount codes and special promotions based on visitor actions on particular pages, LiveChat encourages conversions and boosts sales. The app also provides insights into customer activities by showing real-time cart previews and accessing order histories, allowing for personalized recommendations and improved customer service. Further enhancing its functionality, LiveChat integrates seamlessly with popular messaging apps like Messenger and WhatsApp, expanding your reach and interaction possibilities. This comprehensive tool not only facilitates immediate customer support but also fosters an engaging and personalized shopping experience from day one.
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Product recommendations
Discount codes
Order history
Pre-set messages
Cart preview
Messaging integration
  • $1199-$599 / Month
  • Free Plan Available
9.1
4 Reviews

Generative AI for customer service & profitable growth Show more

Gleen AI: Sales & Support AI is a cutting-edge generative AI chatbot designed to enhance customer satisfaction and operational efficiency. It provides real-time responses to customer inquiries across various platforms, including email, live chat, messaging apps, and social media, ensuring a seamless omni-channel communication experience. The app seamlessly integrates with popular help desk and live chat solutions such as Gorgias, Freshdesk, Zendesk, and Richpanel, allowing for a smooth transition between automated responses and human agents when necessary. Furthermore, Gleen AI has the capability to sync with your Shopify catalog, inventory, and pricing data, enabling conversational product search and support that is informed and contextually relevant. Trusted for its accuracy, Gleen AI ensures both businesses and customers receive reliable information. It maintains a consistent brand tone, avoiding generic bot replies, while also providing real-time access to store information for comprehensive and efficient customer interactions.
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Multi-channel support
Generative ai chatbot
Real-time responses
Help desk integration
Shopify synchronization
Conversational product search
  • Free Plan Available
  • 7 Days Free Trial
9.1
34 Reviews

Create a professional FAQ page and show it on product page Show more

Yanet: FAQ Page, Product FAQs is a professional app designed to help merchants effortlessly create an appealing FAQ page without any coding knowledge. In minutes, users can build a responsive FAQ section using a wealth of clever themes, with the flexibility to display FAQs directly on product pages to enhance customer support and potentially boost sales conversions. The app offers a rich text editor for crafting detailed answers and organizing them into categories while also providing customizable FAQ page URLs. With native store language translation and multi-language support, merchants can cater to a global audience, enhancing accessibility. The app includes advanced features like Google SEO snippets, ensuring your FAQs contribute positively to search rankings. Users can enjoy live template previews, import/export FAQs seamlessly, and apply custom CSS to ensure their FAQ pages are as attractive as they are functional. With unlimited FAQs and categories, Yanet empowers merchants to comprehensively address customer inquiries, improving overall customer experience.
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Multi-language support
Custom css
Import and export
Product page faqs
Unlimited faqs
Professional templates
  • $19-$299 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
12 Reviews

The AI-powered inbox for growing teams Show more

Supermoon is a cutting-edge mobile application designed to enhance your stargazing and lunar observation experiences. With an intuitive interface, Supermoon provides real-time updates on lunar phases, eclipse events, and celestial happenings. Users can explore detailed lunar maps and receive personalized notifications for optimal viewing times based on their location. The app's augmented reality feature allows users to point their device at the sky to easily identify stars, constellations, and planets. Additionally, Supermoon offers an educational section with articles and fun facts about the moon and outer space. Perfect for both amateur astronomers and seasoned stargazers, Supermoon brings the wonders of the night sky straight to your fingertips.
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Performance analytics
Centralized communication
Team collaboration
Automated workflow
Ai response suggestions
  • $29.99-$499.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
27 Reviews

24/7 personalized shopping guide for your customers Show more

Shopily Guide AI Assistant is a cutting-edge virtual shopping assistant designed for e-commerce platforms, powered by advanced Generative AI. It acts as a knowledgeable expert, ready to assist users with personalized product recommendations such as finding the perfect skiing gear tailored to their skill level, height, and gender preferences. Beyond product suggestions, Shopily Guide also handles a range of customer service queries, from locating orders to processing returns, simulating the comprehensive experience customers expect in a physical store. The app enables natural language searches, enhancing the shopping experience by making it more intuitive and accessible. By offering personalized suggestions aligned with individual customer preferences, Shopily Guide not only elevates customer satisfaction but also aids in boosting sales by ensuring accurate and relevant recommendations. Additionally, with its AI-powered chat support, the app delivers instant, reliable answers to common customer questions, further streamlining the online shopping experience.
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Personalized product suggestions
Natural language searches
Instant ai-powered support
Comprehensive product recommendations
  • $299-$799 / Month
9.1
18 Reviews

Sell more with AI answers and product recommendations Show more

Anagram is a dynamic application designed to enhance the shopping experience by delivering instant answers to product-related questions directly on your product detail pages. By utilizing data from your brand, Anagram ensures that each response is tailored to your brand's voice, helping shoppers feel confident in their purchasing decisions. The app excels in providing personalized product recommendations and can effortlessly handle even the most technical questions, ensuring shoppers receive the information they need when they need it. Anagram also serves as a centralized hub for managing and storing all your product information, streamlining your operations. Additionally, the app offers valuable insights and detailed reports on customer inquiries, allowing you to understand and address shopper concerns more effectively. With Anagram, you can keep your customers engaged and informed, boosting their confidence and increasing the likelihood of sales conversions.
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Personalized recommendations
Instant product answers
Manage product information
Customer insights reports
  • $19-$99 / Month
  • Free Plan Available
  • 21 Days Free Trial
8.5
36 Reviews

GPT-4 chatbot and AI Shopping Assistant. Show more

Conversagent: GPT Assistant is an intuitive AI-powered application designed to enhance communication and productivity. By harnessing the advanced capabilities of GPT (Generative Pre-trained Transformer) technology, it provides users with intelligent and context-aware conversations, seamlessly assisting in tasks ranging from drafting emails to generating creative content. The app is user-friendly and adapts to individual communication styles, making it a versatile tool for both personal and professional settings. With a sleek interface, Conversagent ensures that users receive prompt and accurate responses, streamlining workflows and saving valuable time. It supports a broad array of languages, expanding its accessibility to a global audience. Whether you need quick answers, brainstorming assistance, or comprehensive research insights, Conversagent stands ready as your reliable digital assistant.
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Increase conversions
Ai shopping assistant
Gpt-4 chatbot
Boost average order value
  • $4.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
6.7
116 Reviews

Improve Sales via WhatsApp Cart Recovery Messages with Wati Show more

Chatbot & Abandoned Cart is an innovative app designed to optimize your sales and marketing efforts through abandoned cart recovery and WhatsApp marketing solutions. Leveraging the power of WhatsApp, Wati enables businesses to send personalized broadcasts and automate delivery tracking reminders, which helps in confirming COD orders and thereby decreases the Return to Origin (RTO) rate. The app also features advanced No Code Chatbots that streamline customer interactions, alongside a shared team inbox for efficient management of incoming chats. By automating order updates, businesses can enhance customer support and satisfaction. Additionally, obtaining a WhatsApp Green Tick through Wati adds a layer of credibility to your communications. Enhance customer engagement and showcase your products seamlessly with customizable chat widgets and the WhatsApp Catalog feature.
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Automated updates
Shared inbox
Cart recovery
Order confirmation
Delivery tracking
Whatsapp green tick
  • $4.99-$9.99 / Month
  • Free Plan Available
9.1
71 Reviews

AI multillanguage form builder with captcha and upload fields Show more

Formful – Contact Form Builder is a versatile app designed to enhance your e-commerce capabilities by offering a streamlined, no-code form-building experience. With its intuitive drag-and-drop builder, you can effortlessly create a variety of custom forms such as warranty claims, product registrations, extended contact forms, and customer registrations, all without the need for programming knowledge. The app is equipped with AI tools that suggest optimal form fields, further easing the creation process. Formful supports Online Store 2.0 themes, ensuring that your forms maintain a native appearance and integrate seamlessly with your store's aesthetic. Additionally, it features a multilanguage option, enabling you to translate forms and emails to match the languages supported by your shop, thus enhancing communication with a diverse customer base. Automation tools allow you to connect forms with Shopify customers and third-party apps, while the upload field feature lets users attach files or images effortlessly. Whether you are collecting valuable customer data or streamlining business communication, Formful is the ideal solution for optimizing your e-commerce workflow.
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Captcha integration
Data collection
Multilanguage support
Drag and drop
Customer management
Store integration
  • $9.99-$29.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
5 Reviews

Boost sales and engagement with personalized WhatsApp notifications via Updatrr. Show more

Updatrr WhatsApp Notifications is a powerful Shopify app designed to enhance customer engagement through personalized WhatsApp communications. It enables merchants to recover lost sales with automated abandoned cart alerts and keeps customers informed every step of the way with real-time order updates. By confirming cash-on-delivery (COD) orders, it helps merchants reduce return-to-origin (RTO) rates significantly. Key features include automation for abandoned cart reminders, order and fulfillment notifications, marketing campaign broadcasts, and custom chatbots for seamless interaction. Updatrr also allows businesses to conduct sales directly on WhatsApp using its catalog feature, adding convenience and boosting sales potential. This app stands out as an essential tool for businesses aiming to simplify communication and increase conversions, making it the ultimate solution for enhancing customer experiences on WhatsApp.
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Seamless integration
Marketing campaigns
Order updates
Abandoned cart alerts
Whatsapp catalog
Cod confirmations
  • Free Plan Available
  • 14 Days Free Trial
9.1
1 Reviews

Deliver delightful customer experience with GenAI based engine Show more

Ulai is a cutting-edge conversational commerce platform built on ChatGPT’s GenAI technology, designed to transform customer engagement throughout their purchase journey. By offering personalized interactions and effective product discovery, Ulai enhances the overall shopping experience. Its advanced capabilities in managing buyer pre-purchase concerns and providing tailored product recommendations help reduce refunds and increase revenue. With vernacular support and omni-channel availability, Ulai offers 24/7 human-like customer service, thus boosting customer satisfaction and loyalty. Additionally, Ulai enhances Average Order Value (AOV) and minimizes support tickets, making it a valuable asset for scaling support efficiently. The platform also includes features like personalized WhatsApp broadcasts and effective reduction of non-delivery reports (NDRs) and frauds, further optimizing the sales process. With Ulai, businesses can anticipate improved engagement, secure transactions, and a seamless end-to-end shopping experience.
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Product recommendations
Aov enhancement
Revenue increase
Product discovery
Personalized interactions
Omni-channel support
  • $3.99-$7.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
52 Reviews

Testimonial Master - Add testimonials to your website Show more

Testimonials Master is designed to enhance customer trust and boost sales by elegantly displaying customer reviews and feedback. With its intuitive and streamlined interface, the app can be easily set up in under a minute with just a single click. Users have the flexibility to choose between grid view or slider view, and can select from five unique styles to perfectly align with their brand image. The app also includes a testimonial submission form on the front end, allowing businesses to effortlessly collect new customer testimonials. Furthermore, customizable color options are available to ensure a seamless match with your website’s theme. Testimonials Master is a powerful tool to showcase customer satisfaction and encourage potential buyers to select your products.
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Easy installation
Color customization
Multiple styles
Grid or slider
Testimonial form
  • $9.99-$49 / Month
  • 7 Days Free Trial
9.1
72 Reviews

Custom form builder w/ Registration Forms & File Upload field Show more

AAA Form Builder: Custom Forms is an intuitive app designed to streamline the process of creating highly converting forms, such as custom registrations, quizzes, and product recommendation forms. The app facilitates seamless collection of submissions, allowing users to gather additional information and process online payments efficiently. With its drag-and-drop form builder and creative templates, creating forms requires no coding knowledge, making it accessible to users of all expertise levels. Furthermore, its robust features include conditional logic to dynamically show or hide fields and send emails based on user input. The app also allows redirection to specific pages and tagging based on form submissions. Integrating with popular third-party applications like Mailchimp, Klaviyo, and AiTrillion, as well as supporting Email/SMS notifications, AAA Form Builder ensures comprehensive communication and data management. Whether you are selling products or managing feedback, this versatile tool simplifies form creation and enhances customer interaction.
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No coding required
Conditional logic
Email integration
Third-party integration
Drag & drop builder
Return forms
  • $3 / Month
  • Free Plan Available
  • 30 Days Free Trial
9.1
10 Reviews

Any SMS Gateway, Android, Whatsapp messaging & abandoned carts Show more

ProWebSms Business Messaging is a versatile app designed to enhance communication between businesses and their customers through SMS and WhatsApp messages. The app facilitates seamless messaging at critical touchpoints such as checkout, payment reception, and order shipping, ensuring customers are kept in the loop throughout their shopping experience. Additionally, it helps tackle abandoned carts by reminding customers to complete their purchases and encourages product feedback, seamlessly incorporating reviews into product listings. With an advanced variable system, users can tailor messages to meet their specific needs or customer segments. Businesses can choose between using the reliable SMS Master Gateway or integrate their preferred SMS gateway, Android smartphone, or WhatsApp for messaging. The app also offers assistance with sender ID registration, especially beneficial for businesses operating in Gulf countries and beyond.
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Customizable messages
Multiple channels
Event-based messaging
Abandoned carts alerts
Product review prompts
  • $1.49 / Month
  • 3 Days Free Trial
9.1
14 Reviews

Add a click-to-call phone button to your store Show more

SimpleCall - Click to Call is an innovative app designed to enhance user engagement on your website by easily integrating a customizable click-to-call button. This tool is ideal for businesses aiming to boost their lead generation through phone interactions. Prioritizing user experience, SimpleCall offers a seamless, intuitive environment that empowers store owners, regardless of technical expertise, to effortlessly tailor their click-to-call buttons. This ensures a perfect alignment with your store's brand and color scheme. Compatible across all devices, SimpleCall functions optimally on both desktops and mobiles. Users can choose between two layouts: a Sticky Bottom Bar or a Floating Button, each adjustable in terms of color, text, position, and size. Furthermore, the app allows you to select specific pages where the button appears, all without any coding requirements.
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No coding required
User-friendly interface
Website integration
Click-to-call button
Customizable button
Desktop and mobile compatible

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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