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Showing 140 to 160 of 1829 Apps
Crisp ‑ Helpdesk & AI Chatbot

Crisp ‑ Helpdesk & AI Chatbot

  • $45-$295 / Month
  • Free Plan Available
  • 14 Days Free Trial
6.7
36 Reviews
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Give your customer support experience a human touch Show more

Crisp - Live Chat & AI Chatbot is a versatile e-commerce helpdesk designed to empower small and medium-sized online stores with instant customer connectivity. By offering a suite of evolving tools, including chatbots and live chat, Crisp enables Shopify store owners to seamlessly navigate the omnichannel revolution. The app centralizes communication across 12 channels, such as emails, Instagram DM, and Messenger, enhancing the efficiency of customer interactions. Its user-friendly AI bots ensure smooth transitions to human support, marrying technology with personalized service. Additionally, Crisp features a dedicated FAQ page builder and a chatbot builder with pre-built scenarios, simplifying problem-solving for customers. Lightning-fast to install on Shopify, Crisp offers an all-in-one solution to craft the perfect e-commerce experience.
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Quick installation
Faq page builder
Centralize channels
Ai bots handover
Pre-built scenarios
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DivoChat

DivoChat

  • $10 / Month
  • New
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Instant WhatsApp chats with customizable buttons and detailed analytics integration.

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Parkpalet Returns

Parkpalet Returns

  • Free Plan Available
8.2
2 Reviews
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Otomatikleştirilmiş iade yönetimiyle müşteri memnuniyetini ve gelirinizi artırın.

Automated returns
Customer portal
Workflow optimization
Shipping label automation
Status updates
Return reason management
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Zon Customer Accounts & B2B

Zon Customer Accounts & B2B

  • $9.99-$29.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.9
23 Reviews
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Drive sales and customer interaction using a customer portal Show more

Zon Customer Accounts & Return is a dynamic app designed to transform mundane customer accounts into engaging, branded portals that enhance customer lifetime value and drive repeat sales. The app offers extensive customization options, allowing you to personalize the aesthetics, create custom navigation, and incorporate unique content and pages to craft an account experience that aligns with your brand identity. By integrating with your existing Shopify apps and a variety of additional features, Zon empowers you to expand functionality effortlessly. Key features include a captivating wishlist feature to encourage future purchases, comprehensive order history and re-order capabilities, and essential elements like a Contact-us button and Recently viewed items. The app ensures customers have clear and easy access to their vital account, order, and shop information, helping establish a distinctive presence for your business. With Zon, you can provide an improved, functional account page experience that not only meets customers' needs but also actively contributes to your revenue growth.
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Wishlist feature
Recently viewed items
Custom fields
Order history
Custom widget
Custom navigation
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Spectre: Contact Form Builder

Spectre: Contact Form Builder

  • $9.99-$19.99 / Month
  • Free Plan Available
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"Create custom forms effortlessly and gather insights seamlessly with Spectre."

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Ingrid ‑ Returns and Exchanges

Ingrid ‑ Returns and Exchanges

  • Free Plan Available
8.2
2 Reviews
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Direct exchanges and sustainable returns Show more

Ingrid ‑ Returns and Exchanges is a cutting-edge returns automation platform tailored for fashion brands, designed to simplify and enhance the returns process. Formerly known as Turnr, Ingrid facilitates seamless one-click exchanges and enables customer-to-customer returns, fostering a sustainable marketplace. By converting returns into new purchases, the app not only reduces costs but also minimizes transport, leading to eco-friendly operations. The platform is equipped with advanced data analytics that offer rich insights into return reasons, shopper behavior, and product issues, allowing brands to optimize their reverse logistics strategies effectively. The user-friendly interface features a white-label returns portal, ensuring a smooth and branded customer experience. Additionally, Ingrid offers an all-in-one returns handling system with a real-time dashboard, empowering businesses to boost revenue and enhance customer loyalty.
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One-click exchanges
Data collection
Real-time dashboard
All-in-one platform
Customer-to-customer returns
Reverse logistics optimization
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Onepilot

Onepilot

  • Free Plan Available
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Boost agents' productivity by providing the orders' details Show more

Onepilot is a versatile Shopify application designed to streamline customer care outsourcing with simplicity and flexibility. It ensures a 100% human-driven, instant, and round-the-clock response to customer inquiries. By integrating Onepilot with Shopify, customer service agents gain direct access to order information and statuses via the Ticket Center, enhancing their ability to efficiently manage and resolve tickets. This application centralizes ticketing by allowing the resolution of tickets from all tools in one place. Additionally, Onepilot consolidates back-office, payment, and supplementary tools, providing a comprehensive resource hub for agents. To further empower agents, Onepilot offers access to knowledge bases and training courses, equipping them with the knowledge needed to provide exceptional customer support.
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24/7 support
Order details retrieval
Ticket processing integration
Unified ticket center
Access knowledge bases
Install App
RaySuite

RaySuite

  • Free Plan Available
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"AI platform unifying communication and optimizing ads across social platforms." Show more

RaySuite is an innovative AI-driven platform designed to enhance and streamline customer communication, relationship management, and advertising optimization. By offering a unified messaging dashboard, RaySuite enables seamless communication across multiple channels, including Instagram, WhatsApp, and Live Chat, all while incorporating role-based agent ticketing for efficient workflow management. The platform is ideal for businesses looking to effectively manage and nurture customer relationships across diverse platforms. Additionally, RaySuite provides valuable, actionable insights to optimize ad performance on major platforms such as Meta and Google, ensuring businesses can boost their marketing efforts with data-driven strategies. With easy access to customer and order details via its integrated chat dashboard, RaySuite empowers businesses to deliver superior customer service and achieve their communication objectives efficiently.
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Unified messaging dashboard
Agent-based ticketing
Role-based workflows
Ad optimization insights
Cross-platform crm
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LiveSupporti ‑ Live Chat

LiveSupporti ‑ Live Chat

  • $5-$48 / Month
  • Free Plan Available
6.9
5 Reviews
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Live Chat for your store Show more

LiveSupporti ‑ Live Chat is a powerful tool designed to enhance customer interaction on your Shopify store by enabling real-time communication. With this app, you can assist your customers instantly, addressing their queries and providing support as they browse, which can lead to a superior shopping experience. The app offers real-time visitor monitoring, allowing you to see who is actively browsing your store, and provides insights into what customers have in their carts. Customizable chat box branding ensures that the chat interface aligns with your store's aesthetic. The multilingual feature allows the chat box to operate in any language, catering to a diverse customer base. Additionally, a ticketing system is included to facilitate seamless collaboration and follow-ups, ultimately aiming to improve customer satisfaction and boost sales.
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Customizable branding
Multilingual support
Ticketing system
Real-time monitoring
Shopify cart view
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Mercuri SMS & WhatsApp Booking

Mercuri SMS & WhatsApp Booking

  • $29-$99 / Month
  • Free Plan Available
  • 30 Days Free Trial
8.2
14 Reviews
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Order & shipping notifications via WhatsApp, SMS & Live Chat Show more

Mercuri SMS & WhatsApp Chat is a dynamic Shopify app designed to elevate eCommerce performance through personalized marketing and efficient customer communication. By leveraging WhatsApp and SMS, it enhances customer engagement and retention, crucial for driving sales and fostering brand loyalty. The app features an integrated SMS and WhatsApp Shared Inbox that works seamlessly with Gorgias SMS, enabling customer service teams to streamline operations and concentrate on more complex inquiries. Automated workflows take care of routine communications, such as order confirmations and shipping updates, significantly optimizing operational efficiency. Additionally, the app empowers businesses to send targeted marketing messages about new launches and sales, and provides timely notifications to keep customers informed. A WhatsApp Chat Widget offers a direct communication channel, while the app's capabilities extend to recovering abandoned carts by sending direct checkout links, effectively boosting conversion rates.
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Workflow automation
Abandoned cart recovery
Order notifications
Live chat
Shared inbox
Personalized marketing
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Robo Calls ‑ Pakistan

Robo Calls ‑ Pakistan

  • Free Plan Available
8.2
105 Reviews
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Automated order confirmation call to mobile number in Pakistan Show more

Robo Calls - Pakistan is an innovative app designed to help store owners manage and confirm cash-on-delivery orders, which often have a high risk of return. By automating order confirmation calls in both Urdu and English, the app assists in reducing bogus orders and unexpected returns. Customers receiving these calls can easily confirm, cancel, or request a callback by pressing the corresponding numerical inputs—1 for confirmation, 2 for cancellation, and 3 for a callback. This efficient process not only streamlines order management for store owners but also helps save valuable time and resources by minimizing unnecessary shipments. The app also tags each order with the customer's action, making it easy to track and manage orders effectively. Designed specifically for businesses operating in Pakistan, Robo Calls is an essential tool for improving order accuracy and enhancing customer communication.
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Order tagging
Order confirmation
Automated calls
Voice options
Input-based actions
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Webkul AI Driven Product FAQ

Webkul AI Driven Product FAQ

  • $5 / Month
  • 7 Days Free Trial
6.3
5 Reviews
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Dynamic FAQ on Product Pages,helps in solving Customer Queries Show more

Webkul AI Driven Product FAQ is a powerful app designed to enhance customer engagement and boost sales by integrating dynamic FAQs into your product pages. This user-friendly tool allows admins to write and customize FAQs, effectively addressing customers' common queries and uncertainties from the store's launch. By offering both store-wide FAQs and product-specific FAQs, the app provides comprehensive information, improving the shopping experience and fostering informed purchase decisions. Customization options, such as modifying the color and width of FAQ blocks, ensure seamless integration with your store's aesthetic. The FAQs are presented in a jQuery accordion style on the product description page, creating an organized and visually appealing layout. Ultimately, this app helps reduce repetitive queries and customer service overhead while empowering customers to understand products better and make quicker purchase decisions.
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Dynamic faqs
Product-specific faqs
Store faqs
Customizable faq block
Jquery accordion style
Reduce repetitive queries
Install App
Vee24 ‑ Live Chat & Browse

Vee24 ‑ Live Chat & Browse

  • Free Plan Available
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Customer Engagement Tools Under a Single Platform Show more

Vee24 - Live Chat & Browse is a cutting-edge app designed to enhance customer engagement and satisfaction through a suite of powerful communication tools. By integrating features like video chat, co-browsing, secure sharing, online appointments, and chatbots, Vee24 provides an all-in-one platform that facilitates seamless interaction between businesses and customers. This app is particularly beneficial for retailers looking to bridge the gap between online and in-person experiences, helping them to boost conversion rates. Vee24 is easy to implement with a straightforward JavaScript setup, allowing businesses to quickly leverage its capabilities. Users can add the app to their store in just a few seconds and manage multiple customer interactions simultaneously from a single interface. With the ability to navigate the user interface alongside customers, Vee24 ensures that support and service are both personalized and efficient.
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Easy setup
Secure sharing
Chatbots
Video chat
Co-browsing
Online appointments
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FormCRM AI Custom Form Builder

FormCRM AI Custom Form Builder

  • $6.99-$24.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
38 Reviews
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Create and customize forms in seconds, no code needed. Show more

FormCRM: AI Form Builder & CRM is an intuitive solution designed to enhance your Shopify store through custom forms. This app allows you to easily create a wide range of forms, from product and wholesale registration forms to warranty, signup, and survey forms, all tailored to your needs. The user-friendly drag-and-drop interface, complemented by natural prompts, ensures even beginners can refine and design professional-looking forms with ease. With its robust functionality, it supports features such as file uploads and seamless integration with your store’s theme, ensuring consistency in design. Additionally, the app provides email notifications and custom templates, so you receive instant alerts and can tailor communication to your audience. It also includes SMTP configuration with support for Google SMTP and SendGrid, ensuring reliable and flexible email delivery. Whether for lead capture or customer engagement, FormCRM makes form building a simple yet powerful tool for your e-commerce success.
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Theme integration
Email notifications
File uploads
Drag-and-drop
Smtp configuration
Ai form creation
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chatbee

chatbee

  • $19.99-$59.99 / Month
  • Free Plan Available
  • 30 Days Free Trial
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Smart Chat for Retail Engage Customers with Brand Expertise Show more

Chatbee is a groundbreaking app designed to transform your customer service experience without the hassle of complex setups. Simply install it, and it's ready to go, melding effortlessly into your existing systems. This app excels at handling customer inquiries related to orders, returns, and shipping with unmatched efficiency, ensuring each interaction is informed and accurate. By integrating seamlessly with your store, Chatbee offers precise, personalized responses that reflect your brand's unique voice and insights. Its innovative auto-learning feature keeps the bot updated with your latest product FAQs, ensuring your customers always receive current information. Enhance customer satisfaction with Chatbee's ability to conduct brand-specific dialogues that authentically represent your brand tone and values. Embrace the future of customer support with Chatbee's zero-effort, yet highly effective, service solution.
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Zero-effort setup
Order insight chatbot
Auto-learn product faq
Brand-specific dialogues
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Pos Malaysia

Pos Malaysia

  • Free Plan Available
8.2
1 Reviews
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Manage and process your Pos Malaysia orders Show more

The Pos Malaysia app for Shopify streamlines your business's shipping operations by offering a comprehensive suite of features tailored to meet all your logistical needs. With this app, you can effortlessly generate shipping e-consignment notes, ensuring your shipments are organized and documented efficiently. It allows for easy management of existing shipments, offering you the convenience of tracking all your parcels in one centralized location. Whether you need to request a pickup or schedule a drop-off, Pos Malaysia provides a seamless experience to handle these tasks with ease. The app also supports generating multiple consignment notes, enabling you to manage volume shipments without a hitch. Perfect for businesses looking to optimize delivery management, Pos Malaysia is your reliable partner in ensuring smooth and efficient shipping operations.
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Manage shipments
Track parcels
Create e-consignment notes
Request pickup
Arrange drop-off
Generate consignment notes
Install App
Mikada Clearance Guard App

Mikada Clearance Guard App

  • $2.99 / Month
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Clearly communicate non-returnable items to prevent disputes and chargebacks.

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Taros ‑ Automated Support Chat

Taros ‑ Automated Support Chat

  • $14.99-$199 / Month
  • Free Plan Available
  • New
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"Instant AI support for product queries and store policies in chat."

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Variant Descriptions King

Variant Descriptions King

  • $9.9 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
84 Reviews
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Show description of selected variant, add accordions/tabs, etc Show more

Variant Descriptions King is a versatile app designed to enhance the presentation of product information on your online store. It allows you to display detailed descriptions specific to each product variant, such as size chart info, color details, care instructions, and technical specifics. The app helps in organizing extensive product descriptions into neat tabs or collapsible accordions, improving the customer experience by making information easily accessible and visually appealing. You can seamlessly add these features to any page or theme section in your store, including FAQ pages, Returns & Privacy Policy sections, Shipping Info pages, and more. This not only optimizes the browsing experience for customers but also aims to boost sales, reduce product returns, and lessen customer support inquiries. The app is compatible with all themes and offers customization options to match your store's unique aesthetic. Whether you're looking to enhance product details or streamline store information, Variant Descriptions King provides a comprehensive solution for presenting organized and engaging content.
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Mobile responsive
Customizable appearance
Variant descriptions
Tabs/accordions
Universal theme compatibility
Install App
Qikify Contact Form Builder

Qikify Contact Form Builder

  • $5.99-$7.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8
418 Reviews
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Easily create forms to collect leads, improve customer service Show more

qikify Contact Form Builder is a versatile no-code tool designed to simplify form creation for a wide range of applications, including contact forms, wholesale inquiries, and surveys. It empowers users to craft customized forms that not only help in converting new leads but also aid in expanding contact lists and enhancing customer service experiences. The app allows for efficient management of form submissions within the app, while also offering seamless integration with email apps for streamlined communication. With advanced features like reCaptcha, conditional logic, file upload, and form scheduling, it ensures a robust and secure form-building experience. Additionally, users can display forms as popups, bubbles, or embedded directly on their websites. By updating your contact forms with qikify, you can easily transform user interactions into valuable business opportunities.

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Multiple form types
Custom form creation
No-code solution
Email integration
In-app submission tracking
File upload support
Install App

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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