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Showing 140 to 160 of 954 Apps
  • $4.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
(4.3/5)
127 Reviews

Improve Sales via WhatsApp Cart Recovery Messages with Wati Show more

Chatbot & Abandoned Cart is an innovative app designed to optimize your sales and marketing efforts through abandoned cart recovery and WhatsApp marketing solutions. Leveraging the power of WhatsApp, Wati enables businesses to send personalized broadcasts and automate delivery tracking reminders, which helps in confirming COD orders and thereby decreases the Return to Origin (RTO) rate. The app also features advanced No Code Chatbots that streamline customer interactions, alongside a shared team inbox for efficient management of incoming chats. By automating order updates, businesses can enhance customer support and satisfaction. Additionally, obtaining a WhatsApp Green Tick through Wati adds a layer of credibility to your communications. Enhance customer engagement and showcase your products seamlessly with customizable chat widgets and the WhatsApp Catalog feature.
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Automated updates
Shared inbox
Cart recovery
Order confirmation
Delivery tracking
Whatsapp green tick
  • $199-$699 / Month
  • 14 Days Free Trial
9.1
56 Reviews

Build AI-driven WhatsApp journeys. Market & convert on chat! Show more

LimeChat: WhatsApp Support+AI is a powerful tool that large brands trust to enhance customer retention and engagement through WhatsApp. This innovative app shifts repeat revenue streams from conventional Meta ads to the efficiency of WhatsApp by utilizing features like broadcasts, customer journeys, and abandoned checkout messaging. With its GPT-powered chatbots, LimeChat optimizes customer support, allowing businesses to scale operations without the need for additional staff. The app stands out due to its spam-free marketing approach and compliance with major standards such as GDPR, SOC2, and ISO27001, ensuring data security and privacy. LimeChat also provides hands-on support with dedicated WhatsApp experts and boasts comprehensive CRM integration for seamless communication across multiple platforms. Through AI-powered analytics, businesses gain insightful metrics on Return on Advertising Spend (RoAS), conversions, Customer Satisfaction (CSAT), and Net Promoter Score (NPS).
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Customer journeys
Abandoned cart messages
Ai-driven whatsapp commerce
Gpt chatbots
Spam-free marketing
Whatsapp selling
  • $9.99-$199 / Month
  • Free Plan Available
  • 1 Days Free Trial
9.1
118 Reviews

Track orders & parcels with order tracking email alerts & EDD. Show more

Hulk Order Status Tracker is a powerful tool designed to enhance customer satisfaction through efficient order tracking. This app provides customizable shipping status alerts, allowing users to tailor their delivery notifications to suit their preferences. With Google Maps integration, it offers a visual journey of shipments, making tracking more intuitive. Supporting over 1,300 global carriers, including major names like USPS, Royal Mail, and YunExpress, it ensures comprehensive coverage and reliable updates. The app features a mobile-friendly order status page, accessible from anywhere at any time, ensuring users can track their orders seamlessly. Additionally, it allows businesses to send personalized emails and SMS notifications through Klaviyo for real-time shipping status updates. By automatically providing estimated delivery dates and SEO-optimized auto-translated shipment updates, the app minimizes customer anxieties related to "Where Is My Order" (WISMO) inquiries.
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Google maps integration
Estimated delivery date
Shipping status alerts
Supports 1,300+ carriers
Mobile-friendly status page
Unlimited order lookup
  • $4.99-$9.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
75 Reviews

Effortlessly create custom forms for your store Show more

MAG: Contact Form Builder by MyAppGurus is your go-to solution for efficient and effective data collection, crucial for informed decision-making in business. With an emphasis on user-friendly design and flexibility, this app allows merchants and customers alike to engage in a seamless form creation and management experience. Its simple drag-and-drop interface enables administrators to create and customize forms effortlessly, while also providing the ability to modify and delete them as needed. The app offers multilingual support, allowing businesses to transcend language barriers and widen their reach. Additionally, managing email templates for streamlined communication is made easy, ensuring businesses can maintain a professional and responsive presence. Start transforming the way you gather and process your data with MAG: Contact Form Builder.
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Multilingual support
Custom forms
Drag-and-drop
Email management
Easy modifications
  • $60-$180 / Month
  • 14 Days Free Trial
9.1
12 Reviews

Centralize every order, every conversation, even social DMs. Show more

WhatsApp & Helpdesk - MyAlice is a comprehensive customer service platform designed to help eCommerce merchants capitalize on high-intent customer interactions across various messaging channels, including WhatsApp, Instagram, Facebook, Line, Telegram, and Viber. By centralizing communications, MyAlice allows businesses to seamlessly migrate from other platforms such as Gorgias, Zendesk, and Freshdesk, offering an integrated solution for managing customer inquiries. It prioritizes WhatsApp, email, chat, and social media comments/DMs in a unified feed, ensuring no customer message goes unanswered. With its live chat and social channel widget, merchants can efficiently support customers, potentially increasing sales. Additionally, MyAlice provides tools to send personalized WhatsApp campaigns, recover abandoned carts, and automate checkout reminders. This platform also integrates with Shopify, allowing users to view, edit, and manage orders directly within MyAlice, streamlining operations and enhancing customer experience.
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Live chat widget
Order management
Broadcast campaigns
Unified inbox
Cart recovery automation
  • $29-$899 / Month
  • 14 Days Free Trial
6.7
263 Reviews

Convert more customers w/ AI powered helpdesk and live chat Show more

Reamaze Live Chat Helpdesk CRM is a robust platform designed to enhance customer engagement and drive business growth. It leverages AI chatbots and live chat tools optimized for sales, helping turn potential shoppers into loyal, repeat buyers. The app offers a unified helpdesk inbox and CRM, seamlessly integrating conversations from various sources like email, social media, SMS, and voice calls, and mapping them to orders, revenue, returns, and reviews. Reamaze allows businesses to manage and modify Shopify orders directly within customer support chats, streamlining operations. With AI-driven automation, teams can create responses, write FAQ articles, build chatbots, and summarize interactions efficiently. Additionally, businesses can automate standard tasks to save time and utilize features like satisfaction surveys, status pages, and push notifications to keep customers engaged and informed. Overall, Reamaze empowers teams to work smarter and faster, ensuring a seamless and personalized customer experience.
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Push notifications
Automations
Order management
Ai chatbots
Content generation
Unified inbox
  • $150-$550 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
5 Reviews

Automated WhatsApp Customer Support with Lixsa.ai Show more

Lixsa.ai is an innovative AI-powered customer service tool designed to streamline business operations by incorporating automated customer support features. The app excels in efficient order management, allowing businesses to process and manage orders seamlessly without the need for complex setup procedures. With its multilingual chat capabilities, Lixsa ensures that businesses can communicate effectively with customers around the world, breaking language barriers and enhancing service accessibility. Its seamless integration with WhatsApp further enhances customer communication by tapping into one of the most popular messaging platforms globally. Lixsa's audio recognition feature interprets and responds to audio messages, providing an additional layer of customer interaction. By automating responses and handling customer inquiries swiftly, Lixsa boosts response times, elevates customer satisfaction, and ultimately drives higher sales. As a leading AI customer support tool, Lixsa offers a comprehensive solution for businesses aiming to improve operational efficiency and customer engagement.
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Whatsapp integration
Order management
Multilingual chat
Ai customer support
Audio recognition

Get faster customer insights and attribution Show more

Scope - Simpler Surveys is a powerful tool designed to help you effortlessly gather feedback from your customers through intuitive surveys. With its easy-to-use interface, creating and displaying surveys on Thank You and Order Status pages is a breeze, thanks to seamless integration with the Checkout Extension app. As responses pour in, you can review them in real-time and apply custom filters for deeper insights into customer behavior and preferences. The app features a visual question builder with a zero-code, drag-and-drop functionality, making survey creation accessible for everyone. Additionally, Scope supports one-touch integrations with platforms like Slack, with more integrations on the way to enhance your workflow. Whether you're looking to improve customer satisfaction or refine your operations, Scope equips you with the insights you need through unlimited feedback collection.
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Visual question builder
Live responses
1-touch integrations
  • $1.99 / Month
  • 5 Days Free Trial
9.1
4 Reviews

Allow Customers to Enquiry for Product Show more

OC Product Enquiry is an innovative app designed to streamline product inquiries and enhance customer engagement with your online store. It features a user-friendly interface that effortlessly integrates with existing e-commerce platforms, making it a valuable tool for businesses of all sizes. The app offers a comprehensive suite of features, including real-time notifications to keep you updated on customer inquiries as they happen. With its advanced search functionality, users can quickly find specific products or inquiry details, ensuring efficient customer service management. Additionally, OC Product Enquiry provides detailed analytics and reporting tools, allowing you to track inquiry trends and optimize sales strategies. By simplifying customer interaction, this app helps businesses improve overall sales performance and customer satisfaction.
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User-friendly interface
Analytics and reporting
Search functionality
Real-time notifications

Order Tracker with a Branded Tracking Page for Order Lookup Show more

PostShip Order Tracking is designed to enhance your team's efficiency and provide an exceptional post-purchase experience for your customers. This app offers intuitive tracking pages that surpass popular alternatives like Parcel Panel, Track123, 17track, and Tracktor, allowing users to eliminate order tracking support queries easily. With over 1,400 carriers supported, PostShip ensures comprehensive tracking capabilities for any logistics need. Its proactive notifications system excels over Aftership by promptly catching delays and informing customers, thus reducing anxiety and building anticipation. The app features a smart order lookup page where businesses can manage and analyze all their shipping data in one centralized location. Additionally, branded order lookup pages are available to boost customer loyalty while offering powerful shipping analytics and 24/7 support through live chat and email. PostShip prides itself on superior accuracy and performance in comparison to Aftership, Tracktor, and Wonderment, making it an ideal solution for businesses aiming to streamline their order tracking processes.
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Branded tracking page
Shipping analytics
Intuitive tracking pages
Proactive notifications
Smart order lookup
  • $4.99-$6.99 / Month
  • Free Plan Available
  • 15 Days Free Trial
9.1
18 Reviews

Contact form. Form builder, Pop-up form, Product form. Show more

Nerdy Form Builder is an essential tool for e-commerce merchants aiming to harness the power of customer information. With its user-friendly interface, it allows you to craft engaging, customizable forms ranging from intricate surveys to basic contact forms, enhancing customer interaction and engagement. The data collected through these forms is invaluable for making informed business decisions and tailoring products and services to meet customer needs effectively. The app features customizable email notifications and auto-responders, ensuring timely communication with your audience. Additionally, Nerdy Form Builder supports the creation of multistep forms, pop-up forms, and those with conditional logic to improve the user experience. The ability to upload and attach files in notification emails further expands the app’s versatility. This tool is designed to optimize business operations, improve user interactions, and facilitate data-driven decision-making strategies.
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Conditional logic
Customizable forms
Email notifications
File uploads
Multistep forms
Pop-up forms
  • $19 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
30 Reviews

Learn what your customers want, and where they're coming from. Show more

UserLoop Post Purchase Surveys is a comprehensive app designed to enhance your store's customer insights and engagement. The app allows you to deploy surveys at various points in the customer journey, including checkout, cart abandonment, and post-delivery, to uncover customer preferences and origins. With advanced AI capabilities, UserLoop assists in crafting effective survey questions and provides in-depth analysis of customer responses. The app can automatically translate surveys into over 100 languages, broadening your reach and accessibility. It aids in identifying high-value customer segments, offering strategies for improving product offerings, and tracking overall customer satisfaction. Additionally, UserLoop supports checkout extensibility for seamless integration, and encourages survey participation by offering discount codes and gift cards. Export your data effortlessly to CSV for further analysis and gain actionable insights to fuel business growth.
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Multi-language support
Customer satisfaction tracking
Csv export
Email surveys
Checkout surveys
Ai question writing

Improve product descriptions w/ easy-to-customize product FAQs Show more

POWR: FAQ & Help Center is a dynamic app designed to enhance customer support and boost sales by enabling businesses to create customized, SEO-optimized FAQs effortlessly. This tool allows you to address common customer queries—such as shipping details and return policies—directly on your product pages, resulting in swifter sales cycles and a decrease in support ticket volume. With no coding experience required, you can tailor the design to align with your brand's style. The app further enriches user experience by allowing the addition of links, images, and videos to your FAQs, coupled with mouse-over effects for interactive engagement. Its SEO-friendly nature helps improve your site's organic search traffic, while space-saving features like half-width sections keep your pages tidy. An embedded search bar ensures customers can find the information they need swiftly, making POWR an indispensable tool for an elevated customer service experience.
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Mouse-over effects
Search bar
Customizable faqs
Seo-optimized
Media support
Half-width sections
  • $30-$500 / Month
  • Free Plan Available
  • 30 Days Free Trial
9.1
4 Reviews

Increase sales and automate customer service Show more

Alesia AI Chatbot is an innovative application designed to transform the online shopping experience by acting as a virtual in-store sales assistant. This AI-driven chatbot engages directly with visitors, providing personalized sales pitches to highlight your products effectively. It ensures that customers receive instant answers to their queries by intelligently utilizing the FAQ section and the comprehensive information available on your website. Alesia AI Chatbot goes beyond basic interactions by offering tailored product recommendations and showcasing your brand's unique strengths. Additionally, the app provides detailed statistics on all interactions, enabling you to gain valuable insights into customer behavior and enhance your marketing strategies. This not only boosts customer satisfaction but also helps in driving conversions and building brand loyalty.
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Product recommendations
Brand enhancement
Live chat interaction
Personalized sales pitch
Instant faq response
Detailed interaction stats
  • $79-$349 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
15 Reviews

AI that answers product FAQs, questions, Q&A on product pages Show more

Asklo AI is an innovative app designed to enhance customer support and engagement by integrating a smart AI assistant on product pages. This tool dynamically answers product-related FAQs, addressing queries about specifics, shipping, and store policies almost instantly, thereby resolving customer doubts efficiently. By automating responses, Asklo AI helps businesses reduce reliance on support calls and tickets, ultimately boosting conversions and improving checkout speed. The app is customizable, allowing businesses to tailor responses to match their brand's style and tone. It also caters to a diverse audience by offering multi-language support, ensuring seamless communication across different languages. With Asklo AI, businesses can streamline support operations and provide a conversational, human-like AI interaction that engages more customers and enhances their shopping experience.
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Customizable responses
Conversational ai
Ai generated faqs
Multi language ai
Streamline support
  • $10-$250 / Month
  • 14 Days Free Trial
9.1
195 Reviews

Tracker: track my order app with branded order tracking page! Show more

Trackr Order Tracking, Tracker is a versatile app designed to enhance customer loyalty by offering seamless order tracking capabilities. It supports real-time tracking for shipments from over 2,100 carriers worldwide, ensuring that customers stay informed about their package status. Users can customize the tracking page to align with their brand’s aesthetics and communicate in their preferred language, with over 40 languages available. The app also facilitates upselling opportunities by displaying product recommendations directly on the tracking page. In addition to optimizing the tracking process, Trackr efficiently manages returns and exchanges through a branded portal, streamlining these often cumbersome tasks. Customers receive timely updates via email or SMS, ensuring they are always in the loop. For any assistance, users can rely on 24/7 customer support provided through chat or email.
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Product recommendations
Automated notifications
Branded tracking page
Real-time tracking
Estimated delivery dates
Manage returns
  • $29-$499 / Month
  • 14 Days Free Trial
9.1
1 Reviews

AI-powered sales agent for personalized shopping and seamless store integration. Show more

Pokee AI Sales Agent is the ultimate app tailored for enhancing your store's shopping experience with cutting-edge AI technology. It offers customizable features that can be picked to suit your store's specific needs, effortlessly integrating chatbots, personalized recommendations, and intelligent search capabilities. Designed to boost sales and customer engagement, Pokee AI is perfect for both new sellers with few orders or those launching new products. The user-friendly, one-click setup requires minimal input, allowing store owners to seamlessly incorporate these advanced features without extensive documentation. With real-time monitoring of recommendation views, clicks, conversions, and revenue, you can effectively manage and optimize your sales strategies. Additionally, its seamless customer support integration ensures any customer queries are efficiently addressed, all while maintaining maximum privacy.
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Personalized recommendations
One-click setup
Chatbot integration
Real-time monitoring
Intelligent search
  • $4.99-$19.99 / Month
  • 7 Days Free Trial
8.8
7 Reviews

WhatsApp marketing for abandoned carts, send offers & updates Show more

Wappify - WhatsApp Marketing is a comprehensive tool designed to transform casual visitors into satisfied customers by enhancing your engagement strategies via WhatsApp. This app enables you to effortlessly recover abandoned carts, ensuring that potential sales are not lost. By incorporating targeted marketing campaigns and real-time chat support, Wappify helps you leverage the popular messaging platform to increase conversions and build enduring customer relationships. With features like automated friendly reminders for abandoned carts, customizable customer groups, and a clickable WhatsApp chat button for immediate support, your store becomes more accessible to customers. Additionally, gain insights into your marketing efforts through detailed analytics and streamline operations using pre-made templates for communications like order confirmations and shipping updates. Wappify empowers businesses to maximize customer interaction and drive sales growth directly through WhatsApp.
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Recover abandoned carts
Pre-made templates
Send targeted campaigns
Real-time chat support
Clickable chat button
Custom customer groups
  • $20-$500 / Month
  • 14 Days Free Trial
8.8
421 Reviews

Manage and automate returns, refunds, exchanges and get labels Show more

Sorted Returns Center, formerly known as Clicksit, is a comprehensive solution for managing product returns with ease and efficiency. It offers competitive shipping label options from Evri, Collect+, and USPS, or allows you to upload your own, granting flexibility in handling logistics. Customers can conveniently request returns, refunds, or exchanges through a branded portal tailored to your brand's look and feel. The app empowers businesses with customizable communication tools to keep customers informed about the status of their returns. With features like automated refund approvals and order generation for exchanges, it minimizes manual tasks, making the return process seamless. The intuitive returns management dashboard provides the ability to set custom rules and return windows while offering valuable insights into your return operations. Simplify your returns handling with Sorted Returns Center’s sleek management tools and automation features.
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Branded returns portal
One-click refunds
Custom notifications
Auto-generated labels
Upload own labels
Auto-create new orders

Allow shoppers to instantly contact you via WhatsApp. 

Advanced customization
Adjustable button position
Custom messages
Instant communication
No contact saving

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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