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Showing 140 to 160 of 1829 Apps
  • $8-$50 / Month
  • Free Plan Available
  • 15 Days Free Trial

Auto Customer Service with AI-driven Chatbot and Live Chat Show more

Nod Chat: AI Driven Chatbot is your go-to app for elevating customer service through cutting-edge AI technology. Designed to empower merchants, this chatbot redefines customer interactions by providing instant and accurate responses around the clock. By simulating human-like conversations, Nod Chat offers a natural and seamless communication experience that boosts efficiency and satisfaction. The AI model is fully customizable, allowing businesses to train it according to specific needs for better adaptability. Say goodbye to overwhelming customer queries as the app handles them with knowledgeable support, enhancing the overall customer experience. Start transforming your service today with Nod Chat and stay ahead in customer satisfaction.
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  • $5-$15 / Month
  • Free Plan Available

FAQ Editor rich with features, layouts and design options Show more

Common Ninja FAQ is a dynamic and intuitive app designed to streamline the creation and management of FAQ (Frequently Asked Questions) sections for your business or store. With its user-friendly editor, you can effortlessly compile a list of answers to common inquiries related to your products or services. The app allows you to easily reorder questions using a drag-and-drop interface, categorize them for enhanced navigation, and enable a search field to improve customer experience in finding answers quickly. Choose from a variety of beautifully designed templates to give your FAQ section a professional appearance, while fully customizable design features allow for personalization to align with your brand. The app supports multiple skins and layouts, ensuring a visually appealing and organized FAQ page. Common Ninja FAQ is equipped with robust content management features, making it a practical solution for businesses aiming to enhance customer interaction and satisfaction by providing readily available information.
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Get more ecommerce sales with seamless WhatsApp integration Show more

Mercately ‑ Sell on WhatsApp is a dynamic app designed to transform your WhatsApp into an influential sales platform. By seamlessly reconnecting with customers over abandoned carts and sending various notifications, it significantly enhances the shopping experience and boosts your revenue. The app offers intuitive integration that simplifies managing your store while engaging in real-time chats. Enjoy the added benefits of chatbots, personalized campaigns, and a customer-focused CRM, ensuring each interaction is meaningful and productive. Ideal for leveraging modern e-commerce trends, Mercately empowers businesses to turn every conversation into a potential sale. Furthermore, it automates abandoned cart recovery and enables WhatsApp marketing, allowing you to send order confirmations, track orders, and provide COD notifications, effectively bringing more customers back.
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  • $59-$119 / Month
  • 7 Days Free Trial

AI-powered empathetic chatbot for websites to resolve queries. Show more

Yugaa is an innovative AI-driven chatbot designed to enhance customer engagement and support for merchants. It effectively addresses the challenge of managing high volumes of customer inquiries by providing instant, personalized responses, leading to improved customer satisfaction and streamlined operations. Merchants leveraging Yugaa experience increased sales conversions and can efficiently manage customer interactions while significantly reducing customer experience (CX) costs. The app also offers valuable insights to optimize support systems for better profitability. Key features include a 24/7 empathetic AI that understands intent and responds naturally, live analytics for performance tracking, and a knowledge base for expanding the chatbot's capabilities. Yugaa allows for customization to ensure the chatbot aligns with brand aesthetics, and it prioritizes data security, using encryption to guarantee confidentiality.
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  • Free Plan Available
8.2
3 Reviews

Deploy open-ended post-purchase surveys for detailed insights. Show more

Aftercare is an innovative app designed to revolutionize customer feedback collection beyond traditional multiple-choice surveys. Utilizing cutting-edge AI technology, Aftercare enables businesses to ask open-ended questions, capturing the authentic "voice of the customer." The app provides depth in feedback by intelligently offering real-time follow-up questions based on initial responses. Instant AI-powered analysis helps businesses identify common themes, customer sentiments, attributions, and calculate their Net Promoter Score (NPS). Seamlessly integrating with Shopify, Aftercare enhances the post-purchase experience with its capability to integrate with Shopify's Order Status and Thank You Page Checkout Extensions. Additionally, businesses can incentivize customers by offering discount codes at the end of a survey, increasing engagement and satisfaction. Overall, Aftercare empowers businesses to gain deeper insights into their customers’ needs and preferences, fostering data-driven decision-making for improved customer relationships.
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Let customers can cancel order and reorder instantly Show more

The T: Order Cancellable & Reorder app streamlines the order management process by allowing customers to cancel and reorder products directly from their account page with just a single click. This innovation eliminates the need for customers to contact support, significantly reducing wait times and enhancing overall satisfaction. By enabling hassle-free reordering of previous purchases, the app not only improves customer experience but also helps businesses increase sales. The app's admin panel is equipped to manage canceled orders efficiently and offers customization options for labels, alerts, and success messages, as well as email templates with SMTP support to ensure communications aren't flagged as spam. Admins can also view detailed reports, including cancellation reasons, helping to mitigate potential chargebacks caused by delayed order fulfillment. With its user-friendly interface, the T: Order Cancellable & Reorder app significantly reduces the workload on customer service teams and empowers customers to manage their orders swiftly and independently.
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  • $9-$29 / Month
  • Free Plan Available
  • 7 Days Free Trial

"Automated 24/7 Shopify support with real-time AI and multilingual chat."

Effortlessly automate shopper inquiries with AI-driven store chat solutions.

  • $10-$20 / Month
  • Free Plan Available
  • 5 Days Free Trial
8.2
2 Reviews

Stay ahead of shipping issues and enhance your tracking. Show more

AutoTrack is a powerful app designed to enhance the post-purchase experience by automating shipment tracking updates and providing merchants with a fully branded tracking page. This app ensures real-time notifications are sent to customers, significantly reducing manual follow-ups and easing the burden on customer service teams by minimizing inquiries regarding shipment status. With its seamless integration across a variety of carriers, AutoTrack simplifies shipment management, making it a valuable tool for merchants. In addition, the app offers insightful analytics to help improve delivery processes and boost overall customer satisfaction. AutoTrack also includes features like a dropshipping mode, allowing merchants to conceal specific keywords in tracking details for discretion. To further engage customers and potentially drive additional sales, the app enables personalized product recommendations during the tracking process.
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  • $99-$499 / Month
  • Free Plan Available
6.7
24 Reviews

AI chatbot for ecommerce that converts browsers into buyers Show more

Sendbird AI Chatbot is a sophisticated digital assistant designed to enhance your sales and customer service efforts through engaging, human-like conversations. It provides round-the-clock support by automatically greeting and assisting visitors on your website, offering personalized recommendations based on real-time interactions. The chatbot seamlessly integrates with your store data via the Shopify API, enhancing its ability to recommend products, answer FAQs, and even connect customers to human support when necessary. With multilingual capabilities, it can interact with users in various languages, broadening your reach across different demographics. The app also features a performance dashboard, allowing you to track visitor engagement and conversion metrics. Suitable for diverse industries such as ecommerce, marketplaces, health and beauty, and hospitality and travel, Sendbird’s AI chatbot is a versatile tool to bolster your customer relations and drive sales.
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  • $9 / Month
  • 7 Days Free Trial
8.2
2 Reviews

Seamless branded notifications delivery to customers Show more

Viral Throb is a specialized app designed to streamline customer communication by automatically sending branded SMS notifications about order statuses, such as confirmations, cancellations, and fulfillment. It caters exclusively to businesses operating in the UAE and Pakistan, with integration limited to local networks: Country SMS in the UAE and Mobilink in Pakistan. By ensuring real-time updates, Viral Throb enhances the customer experience, minimizing concerns and inquiries related to order processing. The app's focus on automation allows businesses to maintain seamless communication without the hassle of manual status checks, thus improving operational efficiency. Ideal for businesses looking to enhance their customer service, Viral Throb ensures that each customer is timely informed of their order progress, boosting satisfaction and loyalty.
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Automated WhatsApp order confirmations and cart recovery for Shopify stores.

  • $29.99-$199.99 / Month
  • 7 Days Free Trial

Provide customer support & capture product interests using AI Show more

Nectar AI Sales and Chat Agent is a powerful tool designed to boost your e-commerce sales and marketing efforts. Within minutes, it sets up a GPT-powered AI chat agent tailored for your online store, capable of answering customer questions and capturing product interests seamlessly. This agent not only enhances customer interaction but also updates your Shopify profiles by adding new email contacts and tagging customers based on their product interests. Additionally, with the upcoming MailChimp integration, you'll be able to supercharge your email marketing campaigns with rich, actionable data. The app automatically populates the chat agent with your shop's product inventory and allows you to customize it further with your own Q&A data. Effortlessly turn customer interactions into sales opportunities with Nectar AI.
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Save sales & convert refund requests into exchanges. Show more

Narvar Return & Exchange is a robust application designed specifically for Shopify merchants aiming to optimize their sales and minimize refund-related losses. By providing a wide array of adaptable exchange options, this tool helps convert potential refunds into retained revenue, enhancing the overall customer experience. Merchants can maximize customer lifetime value through highly customizable and convenient return processes, which also utilize advanced reverse logistics to expedite product return handling. Seamless integration with existing business tools ensures a smooth workflow and enhances operational efficiency. Furthermore, Narvar equips businesses with intelligent insights and data-driven strategies to manage the complexities of the return process effectively. This strategic approach not only reduces costs but also strengthens customer relationships and loyalty.
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  • $25 / Month
  • 14 Days Free Trial
8.2
163 Reviews

Unlimited post-purchase and customer satisfaction surveys Show more

Grapevine Post Purchase Survey is a robust tool designed to help businesses make informed, data-driven marketing and operational decisions through multi-question customer surveys. By identifying where customers are coming from, businesses can optimize their marketing spend by focusing on the most effective marketing channels. The app offers flexible publishing options, enabling businesses to deliver customer satisfaction surveys at various stages of the customer journey. It is an excellent resource for collecting accurate zero-party customer data, which can significantly enhance marketing strategies. With a range of survey types including fixed response, freeform text, and Net Promoter Score (NPS), Grapevine ensures comprehensive feedback collection. The app is designed for simplicity with an intuitive user interface and dedicated support, allowing for straightforward setup and operation. Furthermore, Grapevine Post Purchase Survey allows for unlimited surveys and responses, ensuring that businesses can gather as much customer data as needed without restrictions, all customized to fit specific brand needs without any Grapevine branding.
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  • $55-$284 / Month
  • 14 Days Free Trial
8.2
1 Reviews

AI chatbot enhancing Shopify sales with personalized, multilingual support and automation. Show more

Mearch: AI Sales Chatbot is a sophisticated tool designed for Shopify merchants to elevate the shopping experience by providing seamless, personalized customer interactions. This chatbot leverages AI-powered product discovery, enabling customers to find the most relevant products using intelligent search capabilities. It offers tailored product recommendations that boost sales and customer engagement, effectively improving conversion rates and average order value (AOV). Mearch operates around the clock, offering real-time, human-like support to handle sales inquiries, FAQs, and other customer service needs. Its multi-language support extends the reach of merchants by engaging with a global audience using AI-driven multilingual chat. Additionally, the chatbot reduces manual workloads through automation, learning from product catalogs to ensure it delivers accurate, on-brand interactions consistently. Overall, Mearch seamlessly integrates cutting-edge AI technology with practical retail solutions to streamline support and enhance customer satisfaction.
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  • $9.99-$299 / Month
  • Free Plan Available
8.2
27 Reviews

"Real-time chat boosts engagement and converts visitors into customers." Show more

Orka Live Chat & AI ChatGPT is a powerful tool designed to enhance your online store's customer interaction by facilitating real-time communication with visitors. This app allows you to engage directly with your store's audience, efficiently answering queries and elevating the overall customer experience. With a simple setup process and effortless usability, you can dive into meaningful conversations that transform site visitors into loyal customers. Seamlessly embedded in your dashboard, Orka offers a chat experience that stands out, ensuring that your engagement is as seamless as it is effective. The app is fully integrated with Shopify, offering a user-friendly interface and mobile-responsive design to ensure connectivity and accessibility across all devices. Choose Orka to connect, chat, and convert effortlessly, taking customer engagement to new heights.
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"Facilite contato na loja via WhatsApp com Zapify para Shopify."

Build personalized product quizzes and collect leads with Matchly.

  • $6.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.7
245 Reviews

"Effortlessly chat with customers via their favorite messaging apps."

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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