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9.1
Unicall.ai logo

Unicall.ai

$19-$299

/ Month
3 Days Free Trial

"24/7 AI voice support for e-commerce: efficient, reliable customer service."

24/7 support
Order status updates
Ai voice agents
Instant dedicated number
Shipping and delivery tracking
Returns assistance
Discount code assistance
Payment issue resolution
Seamless escalation
1 Reviews
9.1

About Unicall.ai

Launched Apr 16, 2025

Categories

Built by UniCall.AI Corp

Address

1007 N Orange St. 4th Floor Ste 1382, Wilmington, DE, 19801, US

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Introduction Video

Description

Unicall: AI-powered customer support agents that handle your calls 24/7.

With Unicall.ai, instantly get a dedicated phone number and smart voice agents trained specifically for e-commerce support. Our AI agents answer your customer calls 24/7, resolve common inquiries — including order status, shipping updates, delivery tracking, returns, discount codes, and payment issues — and seamlessly escalate complex cases when needed. Deliver human-like, branded voice support that enhances customer experience, builds trust, and saves you time.

With Unicall.ai, instantly get a dedicated phone number and smart voice agents trained specifically for e-commerce support. Our AI agents answer your customer calls 24/7, resolve common inquiries — including order status, shipping updates, delivery tracking, returns, discount codes, and payment issues — and seamlessly escalate complex cases when needed. Deliver human-like, branded voice support that enhances customer experience, builds trust, and saves you time. more
  • Instantly get a US phone number with AI-powered 24/7 customer support
  • Real-time order status updates directly synced from your Shopify store
  • Automated, instant shipping updates and delivery tracking for customers
  • Assist your customers with returns, refunds, and related requests
  • Provide smooth support for discounts, coupons, and payment-related questions

Pros

  • 24/7 availability offers continuous support without the need for additional staff.
  • AI voice agents provide natural, human-like interactions that enhance customer experience.
  • Seamless integration with Shopify enables real-time order status updates, improving customer satisfaction.
  • Automates resolution of common queries related to orders, shipping, and returns, saving time and resources.
  • Dedicated phone number adds a professional touch and facilitates direct customer communication.

Cons

  • Complex cases may still require human intervention, which can lead to potential delays.
  • Dependence on AI may not suit all businesses, particularly those requiring personalized service.

Top Helpful Reviews

SCONTAMII

Apr 18, 2025  on Shopify

Unicall was easy to set up and worked right out of the box. The AI voice agents sound really natural and handle customer questions like order status, shipping, and returns without any manual input from us. I love that it syncs directly with our Shopify store, so customers get real-time answers without waiting. It’s a great way to offer 24/7 phone support without hiring extra staff. Super helpful for improving customer experience while saving us time!

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