7.8
Gleen AI: Sales & Support AI logo

Gleen AI: Sales & Support AI

Develop by Gleen AI

$99-$499

/ Month
Free plan available

Generative AI for customer service & profitable growth

Multi-channel support
Generative ai chatbot
Real-time responses
Help desk integration
Shopify synchronization
Conversational product search
Virtual assistant capabilities
Accurate responses
Omni-channel functionality
2 Reviews
7.8

About Gleen AI: Sales & Support AI

Launched Mar 08, 2024

Categories

Built by Gleen AI

Email :

[email protected]

Address

4900 Hopyard Road, 100, Pleasanton, CA, 94588, US

Website Privacy policy

Description

Profitably scale your store with AI-powered sales and support answers across channels

Gleen AI is a generative AI chatbot that delights customers and improves operating efficiency. It automatically responds to customer questions in real-time across all channels, including email, live chat, messaging apps, and social media. Gleen AI integrates with existing help desks and live chat windows like Gorgias, Freshdesk, Zendesk, and Richpanel. Gleen AI can also sync with your Shopify catalog, inventory, and prices to power conversational product search or a virtual assistant.

Gleen AI is a generative AI chatbot that delights customers and improves operating efficiency. It automatically responds to customer questions in real-time across all channels, including email, live chat, messaging apps, and social media. Gleen AI integrates with existing help desks and live chat windows like Gorgias, Freshdesk, Zendesk, and Richpanel. Gleen AI can also sync with your Shopify catalog, inventory, and prices to power conversational product search or a virtual assistant. more
  • Accuracy: Both you and your customers can trust Gleen AI's responses.
  • Fully omni-channel: Gleen AI works on all channels where your users are
  • Human Handoff: Transfers conversation history to live agents in your HelpDesk
  • Store Integration: Real-time knowledge of your catalog, inventory & prices.
  • On Brand: Gleen AI aligns with your brand's tone, eliminating dull bot replies.

Pros

  • Real-time automatic responses across all communication channels (email, live chat, messaging apps, social media)
  • Integration with existing help desks and live chat services like Gorgias, Freshdesk, Zendesk, and Richpanel
  • Syncs with Shopify catalog, inventory, and prices for an enhanced conversational product search and virtual assistant capabilities
  • Omni-channel functionality, ensuring it works wherever the users are
  • Transfers conversation history to live agents, ensuring a seamless handoff
  • Accurate and trustworthy responses, boosting customer confidence
  • Aligns with the brand's tone, avoiding dull and generic bot replies
  • Improves operating efficiency and customer satisfaction

Cons

  • Reliance on accurate syncing with external platforms like Shopify, which may sometimes face integration issues
  • Potential limitations in understanding complex customer queries depending on AI training
  • Integration with help desks and live chat windows requires configuration which might be complex for some users
  • Might require regular updates to maintain the accuracy of responses in alignment with changing inventories and catalogs
  • Initial setup and customization to align with the brand's tone might be time-consuming

Rating And Reviews

Kandy Golf Apparel

Mar 27, 2024  on Shopify

This AI is not like the usual, it will memorize your store and answer customer questions based on your actual store. It is very informative and so far I have only had a couple of glitches which I have reached out to the support team and had very helpful friendly staff take care of my issues immediately. Highly recommend trying the free version first if you are a small business.

FashFresh

Mar 13, 2024  on Shopify

Perfect application! I use it for my customer service, it is perfect! Installing is easy, program the bot is ease it is great. I did not have any experience with ai or program thing but it wasn’t necessary at all. I use the application for my chat, I used live chat but I switched to this bot because this bot never sleeps, gives quicker and accurate answer then me. It is the perfect solution, for real try it out!

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