Showing 80 to 100 of 925 Apps
  • $2.99-$6.99 / Month
  • Free Plan Available
  • 3 Days Free Trial
8.4
261 Reviews

Nice & SEO suitable FAQ page, product FAQ reduce support time Show more

D: FAQ Page ‑ Product FAQs is an app designed by DDSHOPAPPS that enables merchants to provide a comprehensive FAQ section on their store. This app offers customers easy access to common inquiries and answers through a well-organized Knowledge Base and FAQ lists, helping to enhance customer satisfaction and reduce support queries. Store admins can create customizable, SEO-friendly FAQ pages that are both informative and well-structured, improving their online visibility. It includes features like the ability to display FAQs on any page, support for Google FAQ Schema for rich SEO results, and access to over 12 beautifully designed FAQ page templates. The app also supports multi-language FAQs and the creation of multiple main FAQ pages, catering to a global audience. Simple to set up and manage, D: FAQ Page ‑ Product FAQs is a valuable tool trusted by merchants to encourage informed purchasing decisions and boost sales.
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Boost sales
Knowledge base
Multi-language
Seo-friendly faq
Add faqs
Faq schema

Solve support tickets faster with a helpdesk built for D2C Show more

Commslayer is a comprehensive helpdesk solution designed to replace costly alternatives with a powerful, free tool that effectively meets your customer support needs. Founded by Karri, Commslayer offers real-time access to order, shipping, and purchase histories, enabling support teams to deliver informed assistance swiftly. The app leverages AI technology to draft replies for every support ticket, saving time and ensuring consistency in customer interactions. It also features automatic moderation of social media comments, allowing support teams to maintain brand reputation efficiently. Familiar functionality like macros, automations, and customizable views are included, ensuring a seamless transition for your team. With advanced role management, detailed reporting, and custom views tailored for support managers, Commslayer empowers teams to manage support operations with precision and ease.
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Ai-drafted replies
Real-time access
Auto-moderation
Macros automations
Advanced role management
  • $4.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
6
127 Reviews

Improve Sales via WhatsApp Cart Recovery Messages with Wati Show more

Chatbot & Abandoned Cart is an innovative app designed to optimize your sales and marketing efforts through abandoned cart recovery and WhatsApp marketing solutions. Leveraging the power of WhatsApp, Wati enables businesses to send personalized broadcasts and automate delivery tracking reminders, which helps in confirming COD orders and thereby decreases the Return to Origin (RTO) rate. The app also features advanced No Code Chatbots that streamline customer interactions, alongside a shared team inbox for efficient management of incoming chats. By automating order updates, businesses can enhance customer support and satisfaction. Additionally, obtaining a WhatsApp Green Tick through Wati adds a layer of credibility to your communications. Enhance customer engagement and showcase your products seamlessly with customizable chat widgets and the WhatsApp Catalog feature.
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Automated updates
Shared inbox
Cart recovery
Order confirmation
Delivery tracking
Whatsapp green tick
  • $29-$299 / Month
  • 14 Days Free Trial
9.2
28 Reviews

ChatGPT AI chatbot to improve sales and customer service Show more

Aidify ‑ AI Chatbot and Sales is an innovative app designed to streamline customer interactions using the advanced capabilities of ChatGPT 4.0. It offers a reliable, always-on chatbot that provides instant order tracking updates and enhances sales conversions by up to 34% with personalized product recommendations and discount code delivery. Crafted to keep your customers delighted, Aidify ensures a satisfying experience with its seamless integration and automatic training feature, allowing your chatbot to be swiftly updated as needed. The app supports 95 languages, making it versatile for a global audience and operates 24/7 to meet customer needs at any time. Its user-friendly installation requires no technical expertise, making it accessible for businesses of all sizes. By automating chat management, Aidify empowers businesses to maintain exceptional customer service with minimal effort.
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Multi-language support
Product recommendations
Order tracking
Easy installation
Discount codes
Boost sales
  • $15-$40 / Month
  • Free Plan Available
  • 7 Days Free Trial
(3.7/5)
1,073 Reviews

Send abandoned cart notifications & campaigns over WhatsApp Show more

Marketing+Support on WhatsApp is an innovative app designed to enhance communication and streamline customer interactions for businesses. With the Superlemon integration, merchants can effortlessly send abandoned cart reminders and order updates through automated WhatsApp messages, boosting recovery rates and improving customer engagement. The app offers features for upselling, collecting feedback, and confirming cash on delivery (COD) orders to optimize sales processes. Businesses can access a range of paid plans to get their own WhatsApp Business API, facilitating large-scale customer messaging and personalized communication. Marketing+Support on WhatsApp also provides access to marketing campaigns and custom templates, allowing merchants to tailor their strategies to suit diverse customer needs. A shared team inbox feature is available, enabling seamless management of all customer chats through the WhatsApp Business API, ensuring efficient support and service delivery. The inclusion of a chat widget and share widget further empowers businesses to enhance customer interactions and increase sales.
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Automated messages
Abandoned cart notifications
Custom templates
Shared team inbox
Chat widget
Whatsapp campaigns
(3.9/5)
418 Reviews

Fuel Growth with Order Protection, Package Tracking & More Show more

Route: Post-Purchase Platform is a comprehensive solution designed to enhance the entire shopping experience, from checkout to delivery, and beyond. By providing shipping insurance, Route ensures peace of mind for customers by protecting against loss, theft, or damage. The app also supports carbon-neutral shipping on all insured orders, aligning with environmentally-conscious values and boosting brand loyalty. Route's immersive package tracking keeps your brand at the forefront of customers' minds while building anticipation, complemented by personalized product recommendations that encourage repeat purchases. The platform not only enhances customer satisfaction but also contributes to a more sustainable business model. With instant claims resolution, Route helps reduce customer support costs and minimizes frustration, ensuring a smooth and gratifying shopping experience.
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Product recommendations
Order protection
Package tracking
Branded tracking
Shipping insurance
Carbon neutral shipping
  • $25 / Month
  • 14 Days Free Trial
9.2
181 Reviews

Unlimited post-purchase and customer satisfaction surveys Show more

Grapevine Post Purchase Survey is a robust tool designed to help businesses make informed, data-driven marketing and operational decisions through multi-question customer surveys. By identifying where customers are coming from, businesses can optimize their marketing spend by focusing on the most effective marketing channels. The app offers flexible publishing options, enabling businesses to deliver customer satisfaction surveys at various stages of the customer journey. It is an excellent resource for collecting accurate zero-party customer data, which can significantly enhance marketing strategies. With a range of survey types including fixed response, freeform text, and Net Promoter Score (NPS), Grapevine ensures comprehensive feedback collection. The app is designed for simplicity with an intuitive user interface and dedicated support, allowing for straightforward setup and operation. Furthermore, Grapevine Post Purchase Survey allows for unlimited surveys and responses, ensuring that businesses can gather as much customer data as needed without restrictions, all customized to fit specific brand needs without any Grapevine branding.
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Unlimited surveys
Post-purchase surveys
Customizable surveys
Intuitive ui
Zero-party data
Marketing optimization

ChatGPT powered AI Sales Assistant that boosts sales 24/7 Show more

Bexy AI: ChatGPT Sales Chatbot is a powerful sales assistant designed to enhance the online shopping experience by engaging visitors 24/7. By proactively interacting with customers at key moments, Bexy AI effectively identifies their needs and assists in sales and support, reducing common issues like friction, objections, and refunds. The app boosts conversion rates through smart product recommendations, upselling, and cross-selling strategies. Its simple plug-and-play setup ensures seamless integration, allowing you to tailor the chatbot to match your brand's unique voice and style. With support for over 100 languages, Bexy AI delivers a premium shopping experience worldwide, significantly increasing average order values (AOV). Additionally, the chatbot leverages behavioral AI to minimize cart abandonment and conversational AI to handle both sales and customer inquiries efficiently. Bexy AI is automatically updated with your store's latest product offerings and can be custom-trained for enhanced brand alignment and knowledge.
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Product recommendations
Upselling & cross-selling
Proactive engagement
24/7 availability
100+ languages
Conversational ai
  • $39-$599 / Month
  • Free Plan Available
  • 15 Days Free Trial
9.1
22 Reviews

ChatGPT AI chatbot to increase sales with human-like live chat Show more

Lookfor AI Chatbot + ChatGPT is a dynamic tool designed to enhance sales on your Shopify store by transforming the shopping experience into a personalized, engaging journey. Harnessing the power of ChatGPT, this app enables you to create a tailored AI chatbot that understands both your products and your customers. With its conversational and relatable nature, the chatbot facilitates an enjoyable shopping process, adding a fun and human touch to online browsing. Quick and easy to implement, the chatbot can be operational in just 5-15 minutes. Beyond mere interaction, the app employs neural search algorithms for vector search, ensuring that it recommends the right products to increase your average order value (AOV). Moreover, it provides insights into customer shopping journeys, allowing you to make informed decisions for store improvements, while also offering the convenience of direct checkout from product cards.
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Product recommendations
Conversational shopping assistant
Neural search algorithms
Enhanced analytics
Direct checkout
  • $6.9 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.3
158 Reviews

Integrate WhatsApp chat button into your store & product pages Show more

SeedGrow WhatsApp Chat Widget is an innovative tool designed to streamline online communication, making interactions instantaneous, simple, and impactful. Perfect for businesses wanting to connect swiftly with customers, it facilitates pre-sales discussions that ease the path to closing deals. Users can personalize a floating WhatsApp widget by modifying the button design, setting display conditions, and incorporating GDPR compliance notices. It also offers features to manage agent visibility, ensuring customers interact only with available agents. The widget seamlessly integrates with Shopify stores, allowing single or multiple agent setups, along with customizable agent information and prefilled message templates. With its responsive design, SeedGrow ensures a smooth user experience across all devices, enhancing both business and customer satisfaction.
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Responsive design
Prefilled messages
Integrate whatsapp button
Design floating widget
Customizable display conditions
Gdpr compliance notice
  • $9-$99 / Month
  • 14 Days Free Trial
9.2
52 Reviews

Simplify order management with your own custom order statuses. Show more

StatusPro ‑ Order Status is an intuitive app designed to enhance customer satisfaction by keeping them informed about their order status. By offering custom statuses tailored to your business needs, it reduces customer queries, enabling smoother communication. Each custom status can be linked to a personalized email template, making it quick and easy to update customers. A user-friendly order lookup page empowers customers to track their order progress autonomously, further minimizing inquiries. The app also allows automated email notifications to be sent to customers or third parties whenever an order status changes. Order statuses can be modified automatically upon fulfillment, and QR code scanning from your smartphone provides a convenient way to update statuses. Additionally, the app features order due dates to support effective order management.
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Custom order statuses
Auto email notifications
Order lookup page
Qr code updates
Order due dates
  • $79-$349 / Month
  • 7 Days Free Trial
9.1
15 Reviews

AI that answers product FAQs, questions, Q&A on product pages Show more

Asklo AI is an innovative app designed to enhance customer support and engagement by integrating a smart AI assistant on product pages. This tool dynamically answers product-related FAQs, addressing queries about specifics, shipping, and store policies almost instantly, thereby resolving customer doubts efficiently. By automating responses, Asklo AI helps businesses reduce reliance on support calls and tickets, ultimately boosting conversions and improving checkout speed. The app is customizable, allowing businesses to tailor responses to match their brand's style and tone. It also caters to a diverse audience by offering multi-language support, ensuring seamless communication across different languages. With Asklo AI, businesses can streamline support operations and provide a conversational, human-like AI interaction that engages more customers and enhances their shopping experience.
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Customizable responses
Conversational ai
Ai generated faqs
Multi language ai
Streamline support
  • $39-$169 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
43 Reviews

Easy return, exchange, refund, store credit, gift card & label Show more

ReturnX is an innovative app designed to streamline the return and exchange process for eCommerce businesses, particularly on Shopify. This powerful tool automates return labels and offers a self-service portal, making it easier than ever for customers to handle returns and exchanges. By integrating with major logistics partners like DHL, DPD, Royal Mail, UPS, and USPS, ReturnX ensures smooth logistics management, saving valuable time for businesses. It enhances customer loyalty by providing flexible refund options such as gift cards, and employs AI analytics to analyze return requests, images, and comments for actionable insights. With a custom rules engine, businesses can enforce their unique return and refund policies effortlessly. Overall, ReturnX not only simplifies return management but also helps recover revenue, making it an essential asset for modern eCommerce retailers.
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Automated return labels
Self-serve options
Custom branded portal
Refund via gift card
Major logistics integration
Actionable return insights

Solutions of shipping protection, return and extended warranty Show more

xCotton Post Purchase Guard is a comprehensive app designed to enhance post-purchase experiences for merchants and consumers. It offers customizable post-purchase protection services, including AI-powered customer support, reverse logistics, and shipment protection for purchased goods. By offering a range of after-sales solutions, the app aims to reduce return rates, enhance customer shopping experiences, and boost conversion rates. Merchants can choose from both in-house return solutions and consumer-directed shipping protection, allowing for a tailored approach to meet diverse business needs. The app also features a professional AIES system that provides strategies to lower return rates, along with global return warehouses and solutions for handling asset disposition. Additionally, it ensures protection against loss and damage during transit, securing goods from the point of sale to the final destination. Overall, xCotton Post Purchase Guard helps build trust and improve customer satisfaction by supporting merchants with reliable and efficient post-purchase services.
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Shipping protection
Extended warranty
Reverse logistics
Ai customer service
Return solutions
Transport protection

An easy way to communicate with your customers quickly. Show more

MyShop WhatsApp Button is a versatile application designed to enhance customer interaction on your website by adding a convenient WhatsApp button. This app not only allows visitors to easily send messages through WhatsApp but also provides the functionality to add phone and email buttons for alternative contact options. Compatible with both mobile and desktop versions, these buttons can be pinned anywhere on your site for optimal visibility. Users have the flexibility to customize the description texts, making it easy to tailor the buttons to fit the website's design and communication style. Additionally, the app offers the ability to hide or display these buttons based on the device, ensuring a seamless user experience. Enhance your website's communication capabilities today with MyShop WhatsApp Button and transform the way you connect with visitors.
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Mobile compatible
Whatsapp button
Phone button
Email button
Desktop compatible
Custom notification
  • $19-$199 / Month
  • 30 Days Free Trial
9.2
88 Reviews

Allow customers to process returns, exchanges, and refunds Show more

Rich Returns & Exchanges is a powerful app designed to streamline the returns and exchanges process, ultimately saving time and enhancing customer satisfaction. It offers a self-service, custom-branded returns portal that integrates seamlessly with your store, enabling customers to manage their returns and exchanges effortlessly. By suggesting exchanges over returns, this app helps recapture potential lost revenue. With the capability to generate prepaid return labels from over 50 carriers worldwide, the app ensures a smooth and efficient returns process. Automated email notifications keep customers informed at every stage, improving transparency and trust. Businesses can set up automated rules tailored to their return policy and exchange terms, and integrate easily with existing systems like ERP, IMS, CRM, and 3PL. Overall, Rich Returns & Exchanges simplifies returns management while keeping customers satisfied and informed.
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Automated return labels
Automated email notifications
Custom-branded portal
Integrates with systems
Custom return rules
  • $10-$900 / Month
  • 7 Days Free Trial
(4.2/5)
712 Reviews

Support made simple and scalable. Show more

Gorgias is a cutting-edge customer experience platform designed to streamline your support channels by consolidating them into a single, intuitive inbox. Seamlessly integrating with Shopify and over 100 other apps, Gorgias ensures that all customer interactions are enriched with relevant data, enhancing the support experience. Ideal for eCommerce businesses of any size, it leverages smart automation and AI to efficiently manage support tickets, significantly boosting the productivity of your support team. With omnichannel capabilities, it unifies email, chat, voice, and social media interactions across platforms like TikTok and Instagram. Its robust features also include direct order management, allowing for actions like editing and refunding orders from within the app. Additionally, Gorgias uses data-driven insights to show how support activities can drive sales, offering 24/7 support options through self-service solutions and targeted campaigns.
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Ai-powered responses
Order management
24/7 support
Unified inbox
Revenue statistics
  • $4.99-$9.99 / Month
  • Free Plan Available
8.1
75 Reviews

AI multillanguage form builder with captcha and upload fields Show more

Formful – Contact Form Builder is a versatile app designed to enhance your e-commerce capabilities by offering a streamlined, no-code form-building experience. With its intuitive drag-and-drop builder, you can effortlessly create a variety of custom forms such as warranty claims, product registrations, extended contact forms, and customer registrations, all without the need for programming knowledge. The app is equipped with AI tools that suggest optimal form fields, further easing the creation process. Formful supports Online Store 2.0 themes, ensuring that your forms maintain a native appearance and integrate seamlessly with your store's aesthetic. Additionally, it features a multilanguage option, enabling you to translate forms and emails to match the languages supported by your shop, thus enhancing communication with a diverse customer base. Automation tools allow you to connect forms with Shopify customers and third-party apps, while the upload field feature lets users attach files or images effortlessly. Whether you are collecting valuable customer data or streamlining business communication, Formful is the ideal solution for optimizing your e-commerce workflow.
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Captcha integration
Data collection
Multilanguage support
Drag and drop
Customer management
Store integration

Create FAQ pages or accordions instantly with AI & drive sales Show more

BetterFAQ - Product FAQ Builder is an innovative app designed to enhance your store's help center by seamlessly integrating frequently asked questions to address customer queries efficiently. Harness the power of AI to craft concise and informative FAQs, accelerating your content creation process to significantly decrease support tickets. With an intuitive drag-and-drop FAQ builder, you can easily design your FAQ page to align with your store’s brand aesthetics, including color, font, and style, ensuring a cohesive customer experience. The app allows for seamless integration of FAQs on any product page, effectively engaging visitors and converting them into customers. Enjoy the convenience of exporting or importing FAQ data, allowing you to systematically build and organize your customer service center without hassle. Transform your customer support with individual product FAQs, promising a tailored and dynamic approach to customer interactions. Experience a smarter way to manage customer inquiries by leveraging AI-driven solutions with BetterFAQ.
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Drag & drop builder
Ai content creation
Product-specific faqs
Flexible design
Create faq pages
Export & import faqs

Powered by the official WhatsApp Business API

Live chat widget
Cart abandonment recovery
Bulk marketing campaigns
24/7 chatbot support
Multi-agent inbox

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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