Shopify support apps

Stages

$29-$119 / Month

7.8

1 Reviews

Tracking from received to shipped, and everywhere in between. Show more

Stages is an innovative Shopify app designed to simplify and optimize the complex manufacturing and fulfillment processes for merchants. The app allows businesses to create and customize stages for each step of their process, providing a clear and organized way to manage and track orders. By assigning these stages to each order, merchants can maintain visibility throughout the entire manufacturing journey. With its powerful automation features, Stages can send automated email notifications to staff or customers whenever an order progresses to a new stage, enhancing communication and efficiency. This functionality not only ensures better accuracy in order fulfillment but also accelerates turnaround times, leading to improved customer satisfaction and business performance. With Stages, Shopify merchants can effortlessly streamline their operations, reduce errors, and deliver products in a timely manner.

Show less

Email notifications

Order management

Automation rules

Custom stages

Try for Free

Zotabox Contact Form Builder

$12.99-$79.99 / Month

7.8

846 Reviews

Claim Offer

Add multiple, embeddable contact forms to your website. Show more

Zotabox Contact Form Builder enhances your online store's communication with an intuitive and user-friendly interface, ensuring that customers can reach out effortlessly. Enjoy a 30-day free trial with no payment details needed, allowing you to experience the seamless connection this tool provides. With unlimited submissions and affordable plans, keep your communication channels wide open and flexible to meet your business needs. Activate multiple forms simultaneously to target different on-site funnels and automate responses to streamline your email collection process. The app offers customizable pop-up/tab and display settings to enhance user experience and ensure timely engagement. Plus, tap into the dedicated 24/7 in-app chat support for any assistance needed. Say goodbye to communication barriers and welcome a reliable connection for happier, more connected customers.

Show less

User-friendly layout

Multiple forms

Automated responses

Flexible display settings

Unlimited submissions

Try for Free

SMPS Product Question & Answer

$1.99-$4.99 / Month

7.8

261 Reviews

Claim Offer

Quickly respond product related queries for your online store.

Mailchimp integration

Email notifications

Klaviyo integration

Simplified dashboard

Faq page creation

Customizable q&a widgets

Try for Free

Ctx: WhatsApp Marketing + Chat

$8.99-$19.99 / Month

7.9

708 Reviews

Claim Offer

Support on whatsapp chat & recover abandoned carts with Chatix Show more

Ctx: WhatsApp Marketing + Chat is a versatile tool designed to enhance customer interactions and streamline business processes via WhatsApp. This app features a comprehensive widget offering functionalities such as support chat, FAQs, order tracking, and contact options, making it an all-in-one customer communication hub. It facilitates both manual and automated messaging for various scenarios, including abandoned checkout recovery, order confirmations, COD verification, and review requests, thus boosting engagement and sales. With the capability to leverage WhatsApp Business API, users can execute targeted marketing campaigns through pre-designed templates or custom messages, as well as send out broadcast messages. A shared inbox ensures that support teams can efficiently handle and respond to customer inquiries. Moreover, a mobile app component allows for managing abandoned cart recovery and other key functions on the go, while a Chrome extension supports these tasks seamlessly through Web WhatsApp. This comprehensive approach to WhatsApp marketing and customer support helps businesses maintain strong relations and improve customer satisfaction.

Show less

Abandoned cart recovery

Order tracking

Whatsapp chat widget

Cod verification

Shared inbox

Automated messages

Try for Free

POWR Contact Form Builder

$9.99-$89.99 / Month

8.1

1,395 Reviews

Claim Offer

Easy contact form for collecting leads and contact details. Show more

POWR Contact Form Builder is an intuitive app that allows you to create professional custom forms quickly, with no coding skills required. Designed to enhance lead collection and expand your contact lists, this form builder is perfect for streamlining workflows. Seamlessly integrate with popular software tools like Mailchimp, Klaviyo, and Zapier to automate processes and improve efficiency. The app offers comprehensive customization options, including reCAPTCHA and GDPR compliance for added security. Ideal for merchants, POWR Contact Form Builder enables instant email alerts, Google Sheets synchronization, and centralized management of contacts and responses. Utilize features like conditional logic and email autoresponders to tailor forms for different customer segments and boost engagement effortlessly.

Show less

Conditional logic

Custom form creation

Recaptcha security

Instant email alerts

Google sheets synchronization

Centralized contact dashboard

Try for Free

Asklayer Post purchase survey

7.9

13 Reviews

Claim Offer

Highly customizable & low-friction surveys get more answers

Unlimited surveys

Advanced targeting

On-site surveys

Tag users

Coupon generation

Deep integrations

Try for Free

Tracktor Order Tracking

$8.99-$99 / Month

7.9

738 Reviews

Claim Offer

Track order lookup, add custom order statuses, and more! Show more

Tracktor Order Tracking is a powerful app designed to turn first-time buyers into repeat customers by enhancing their shopping experience and reducing your support overhead. It integrates with over 1,500 major carriers worldwide, providing seamless tracking for your packages. This app offers real-time visibility into the status and location of every item in transit, making it easier to manage your orders globally. Customizable settings allow you to design a branded tracking page that delights your customers while keeping them informed with timely email and SMS notifications. Tracktor reduces the volume of "Where Is My Order" (WISMO) inquiries by empowering customers with self-service tools and clear insights into their deliveries. Experience the ease of managing deliveries with an interactive 3D map offering detailed tracking insights. Boost customer satisfaction and sharpen your brand's support efficiency with Tracktor.

Show less

Branded tracking page

Real-time tracking

Email/sms notifications

Custom statuses

Package lookup

Integrated carriers

Try for Free

AutoTrack

$10 / Month

Claim Offer

Stay ahead of shipping issues and enhance your tracking. Show more

AutoTrack is a powerful app designed to enhance the post-purchase experience by automating shipment tracking updates and providing merchants with a fully branded tracking page. This app ensures real-time notifications are sent to customers, significantly reducing manual follow-ups and easing the burden on customer service teams by minimizing inquiries regarding shipment status. With its seamless integration across a variety of carriers, AutoTrack simplifies shipment management, making it a valuable tool for merchants. In addition, the app offers insightful analytics to help improve delivery processes and boost overall customer satisfaction. AutoTrack also includes features like a dropshipping mode, allowing merchants to conceal specific keywords in tracking details for discretion. To further engage customers and potentially drive additional sales, the app enables personalized product recommendations during the tracking process.

Show less

Personalized recommendations

Branded tracking page

Dropshipping mode

Real-time notifications

Seamless carrier integration

Analytics for insights

Try for Free

SmartReply AI | Automate FB/IG

$29-$249 / Month

7.8

2 Reviews

Claim Offer

SmartReply AI automates Facebook/Instagram DMs/Comments

Customer engagement

Product recommendations

Discount codes

Automated dms

Comment responses

Ai replies

Try for Free

HelpLab FAQ Page, Product FAQs

$3.99-$7.99 / Month

8.2

420 Reviews

Claim Offer

Create beautiful FAQ page, support page or product FAQs Show more

HelpLab FAQ Page, Product FAQs simplifies the creation and management of your store's FAQs with a user-friendly approach that enhances customer experience and your brand's image. This app integrates seamlessly with your store's theme, allowing you to customize fonts, colors, and styles to reflect your brand's uniqueness. The lightweight design ensures fast page loads, providing instant answers to your customers and reducing the burden on your support team. Enjoy the ease of creating both product-specific and general store FAQs, complete with multimedia support like photos and videos. With built-in Google Rich Snippets, improve your store's SEO effortlessly and reach more customers. Additionally, support for multiple languages ensures that you can cater to a diverse customer base. Easy integration with the Shop app ensures a smooth transition and enhanced functionality.

Show less

Multi-language support

Seamless theme integration

Customizable faq design

Fast page loads

Supports rich seo snippets

Multimedia in faqs

Try for Free

Instadesk‑Live Chat&AI Chatbot

Claim Offer

Premium live chat service via AI chatbots & smart workbench Show more

Instadesk-Live Chat & AI Chatbot is a comprehensive Shopify customer service app designed for global e-commerce businesses. It offers a multimedia, end-to-end solution that integrates seamlessly with the Shopify platform, enhancing customer interactions and expediting case resolutions. The app features AI-driven chatbots that provide 24/7/365 service, ensuring efficient handling of inquiries, even during peak sales periods. Instadesk supports omni-channel communication, including platforms like Phone, SMS, Meta, Instagram, WhatsApp, Line, and Email, catering to diverse customer preferences. Its AI automation capabilities handle complex business sessions and FAQs, while recommending messages and actions tailored to user preferences. With multilingual support, Instadesk bridges language gaps to serve a worldwide audience and employs data analytics for insights that optimize services and boost sales.

Show less

Multilingual support

Customization options

Omni-channel support

Data analytics

Ai-driven automation

Try for Free

Advance FAQ

$2.99 / Month

7.8

3 Reviews

Claim Offer

Advance FAQ Customized User Experience- 1 Click Configuration

Easy customization

Tailored topics

Organized faq section

Individual faq pages

Backend management

Try for Free

Facebook Chat Flux

7.8

3 Reviews

Claim Offer

Integrate Facebook Chat without ANY Coding...

Quick setup

Multi-device compatibility

Customizable styles

Real-time chat

Try for Free

Delighted Post‑Purchase Survey

$249-$499 / Month

7.8

6 Reviews

Claim Offer

Get post-purchase NPS feedback to improve customer experiences

Customer segmentation

Real-time dashboard

Survey templates

Automatic surveys

Customer loyalty measurement

Pain point analysis

Try for Free

Easy Google Customer Reviews

$5 / Month

7.8

10 Reviews

Claim Offer

Auto-implementation of the Google survey opt-in code Show more

Easy Google Customer Reviews is an intuitive app designed to seamlessly integrate Google review functionalities into your online store without requiring any coding skills. With just a few clicks, merchants can add a review capture form directly to their order status page, allowing them to collect valuable customer feedback after each purchase. Once connected to your Google account, the app effortlessly displays your Google reviews and product reviews on your store, enhancing credibility and customer trust. Additionally, you can enter your Google Merchant Center ID to feature a Seller Rating badge prominently on your site. This app supports Google’s Product Reviews feature, making it a comprehensive solution for managing and showcasing authentic reviews. The straightforward setup process ensures that even those with minimal technical knowledge can start benefiting from increased customer engagement and improved online reputation.

Show less

Display google reviews

Order status form

Auto survey opt-in

Seller rating badge

Supports product reviews

Try for Free

Webkul Helpdesk Support‑UVdesk

$36 / Month

7.7

19 Reviews

Claim Offer

Customer support with social media & marketplace [eBay,amazon]

Social media integration

Ticket conversion

Marketplace integration

Service ticket management

Support workflow automation

Multi-channel support

Try for Free

Fairing: Post Purchase Surveys

$49-$149 / Month

8

186 Reviews

Claim Offer

Surveys for marketing attribution, user feedback, and NPS Show more

Fairing: Post Purchase Surveys is an innovative tool designed to provide businesses with valuable customer insights through post-purchase surveys. Formerly known as Enquire, Fairing is capable of delivering actionable data in just one week, surpassing the capabilities of traditional survey tools. By integrating with popular platforms such as Meta, TikTok, and TV, users can measure the effectiveness of their marketing channels through targeted attribution surveys appended to customer orders. The app captures essential information on customer attribution, Net Promoter Score (NPS), personalization, conversion rate optimization (CRO), and market research. Additionally, Fairing's Shopify Plus certification ensures seamless implementation into existing checkout processes, supporting integrations with Triple Whale, Klaviyo, and more. With its template library of over 25 pre-built survey questions and the ability to tailor surveys based on customer profiles, Fairing is an essential tool for businesses looking to enhance ROI and deepen their understanding of their audience. Plus, its compatibility with Shopify's Order Status and Thank You Page Checkout Extensions further streamlines its deployment in online retail environments.

Show less

Pre-built templates

Shopify integration

Customer feedback

Product targeting

Personalization

Roi improvement

Try for Free

POWR: Customer Survey | Poll

$9.99-$89.99 / Month

7.4

103 Reviews

Claim Offer

Collect Feedback with a Post-Purchase Survey for Improvement

Instant email alerts

Google sheets sync

Pre-built templates

Multi-question surveys

Multiple field options

Recaptcha protection

Try for Free

AI CX PHONE AGENT VINSI

$39-$99 / Month

Claim Offer

VINSI AI: Provide 24/7 Customer Service for Your Store with AI Show more

AI CX PHONE AGENT VINSI is an innovative app designed for Shopify store owners, streamlining the process of delivering exceptional 24/7 customer service without the need to hire additional staff. By installing this app, store owners receive a custom phone number dedicated to customer service, allowing their customers to easily reach out for assistance. VINSI efficiently handles a variety of customer needs, including order placement, status updates, shipment tracking, inventory confirmation, and answering frequently asked questions. The AI phone agent provides real-time responses, ensuring inquiries are addressed promptly and accurately. With comprehensive call logs, recordings, and analytics, store owners can gain valuable insights into customer interactions. Furthermore, the app is capable of scaling seamlessly to accommodate businesses of any size, offering unlimited call handling capabilities to support growth.

Show less

Ai-powered responses

Shipment tracking

Order status updates

Faq handling

24/7 phone service

Custom phone number

POWR: FAQ & Help Center

$3.49-$89.99 / Month

7.3

233 Reviews

Claim Offer

Improve product descriptions w/ easy-to-customize product FAQs

Mouse-over effects

Search bar

Customizable faqs

Seo-optimized

Media support

Half-width sections

Try for Free

Related Categories

Price

Based on reviews

Other Categories

Showing 80 to 100 of 937 Apps

Stages

Zotabox Contact Form Builder

SMPS Product Question & Answer

Ctx: WhatsApp Marketing + Chat

POWR Contact Form Builder

Asklayer Post purchase survey

Tracktor Order Tracking

AutoTrack

SmartReply AI | Automate FB/IG

HelpLab FAQ Page, Product FAQs

Instadesk‑Live Chat&AI Chatbot

Advance FAQ

Facebook Chat Flux

Delighted Post‑Purchase Survey

Easy Google Customer Reviews

Webkul Helpdesk Support‑UVdesk

Fairing: Post Purchase Surveys

POWR: Customer Survey | Poll

AI CX PHONE AGENT VINSI

POWR: FAQ & Help Center