7.8
Crew by Corso logo

Crew by Corso

Develop by Corso

$50-$300

/ Month
  • Built for Shopify
  • Free plan available

    All-in-one Tracking, Returns, Exchanges and Warranties

    Real-time updates
    Custom automations
    Shipping protection
    Branded tracking
    Unified platform
    Flexible policies
    Centralized claims
    Quick exchanges
    Time-saving automations
    3 Reviews
    7.8

    About Crew by Corso

    Built by Corso

    Email :

    [email protected]

    Address

    806 Avenida Pico Suite I-172, San Clemente, CA, 92673, US

    Website Privacy policy FAQ

    Description

    A luxury post-purchase platform that includes tracking, returns, exchanges & warranties

    Streamline your post-purchase experience with Crew by Corso - A unified platform for tracking, returns, exchanges, and warranties. Simplify returns & exchanges with flexible policies, quick exchanges, and time-saving automations. Manage warranties with pre-qualification, centralized claims management, and reporting for optimization. Keep customers happy with a branded tracking page with real-time updates and incentives. Plus, enjoy simple flat-rate pricing and first-class concierge service.

    Streamline your post-purchase experience with Crew by Corso - A unified platform for tracking, returns, exchanges, and warranties. Simplify returns & exchanges with flexible policies, quick exchanges, and time-saving automations. Manage warranties with pre-qualification, centralized claims management, and reporting for optimization. Keep customers happy with a branded tracking page with real-time updates and incentives. Plus, enjoy simple flat-rate pricing and first-class concierge service. more
    • Unify post purchase with tracking, returns, warranties and shipping protection
    • Save time and money with custom automations for return & warranty workflows
    • Pre-qualify warranty claims, gather data, and simplify your warranty resolution
    • Reduce label costs and refunds with Crew pricing and workflows
    • Add Corso's Shipping Protection to enable the full Corso Post-Purchase Platform

    Pros

    • All-in-one platform for tracking, returns, exchanges, and warranties
    • Flexible policies and quick exchanges
    • Time-saving automations for returns and exchanges
    • Centralized claims management for warranties
    • Branded tracking page with real-time updates
    • Flat-rate pricing and first-class concierge service
    • Efficient and responsive team
    • Cost-saving on operations and potential new revenue streams
    • Smooth onboarding and implementation process
    • Adaptability to business requirements

    Cons

    • Details on potential limitations or issues not specified in app description
    • Requires reliance on Corso's support and integration for maximizing benefits
    • Potentially higher upfront costs for small businesses

    Rating And Reviews

    Highland Style Co.

    Oct 21, 2024  on Shopify

    We recently switched from Route to Corso and my only regret is that we didn't do it sooner. The team is ultra-responsive, setup could not have been easier, and switching from Route was FAR easier than I had expeced. Better revenue share, better customer service, a better experience for our customers, and a better eco-forward experience for all. If you're on Route, you should switch at once.

    Rejuvia

    Oct 18, 2024  on Shopify

    5-stars all around, fantastic team over there at Corso and the platform has really cut down non our CX tickets related to shipping issues. highly suggest it!

    Topicals

    Sep 16, 2024  on Shopify

    After working with several package protection providers, Corso stands out as the absolute best. Our previous experience with Route was a disaster, causing headaches for both our CX team and customers. But since switching to Corso, claims are now resolved in under 24 hours, which has lifted an enormous burden off our team. One of the key improvements has been the integration of Corso with Klaviyo, positioning Corso front and center in our post-purchase journey. This has allowed us to deflect over 25% of lost order claim tickets—a huge win for both our team and our customers. Their seamless integration with Slack ensures that any issues are resolved in less than 10 minutes, further streamlining the process. I also want to give a special shoutout to Molly and Kody, our CSMs. Their attentiveness, whether it’s answering questions, troubleshooting, or sharing ideas, has been incredible. In the world of eCommerce, it’s not just about having a system that works—it’s about having a partner who understands the importance of customer success, both for merchants and our customers. Corso truly exemplifies this partnership, and we couldn’t be more satisfied with the support and service they provide.

    BILLY Footwear

    Apr 18, 2024  on Shopify

    Highly recommended to small business with a large volume of transactions. CORSO team not only saves us on operating cost, but also creates a small stream of revenue since we went live. From discovery through implementation, it was a great experience overall. CORSO team has been very helpful in every step. They are easy to work with and willing to adapt to our business requirements and make it work.

    SHEFIT

    Apr 16, 2024  on Shopify

    Working with Corso has always been AMAZING. The team is efficient and responsive. We made the switch to CREW and are very happy with the product and the implementation. 5 Star review all around the board. If you want red carpet treatment and a smooth on-boarding, CREW by Corso is where its at!

    Buscadero Motorcycles

    Apr 03, 2024  on Shopify

    We LOVE Crew. The returns and exchanges are flawless and for us, the warranty handling is a GAME CHANGER. We haven't been able to find anything else like it. Plus Corso's customer service is top notch. Couldn't recommend enough.

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