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Showing 1 to 20 of 1828 Apps

Support your customers quickly using Facebook Live Chat.

  • $120 / Month
  • 15 Days Free Trial
9.1
1 Reviews

AI-powered shopping assistant for personalized, real-time purchasing guidance and support.

  • $9 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
10 Reviews

ChatGPT AI chatbot to improve sales and customer service Show more

Aidify ‑ AI Chatbot and Sales is an innovative app designed to streamline customer interactions using the advanced capabilities of ChatGPT 4.0. It offers a reliable, always-on chatbot that provides instant order tracking updates and enhances sales conversions by up to 34% with personalized product recommendations and discount code delivery. Crafted to keep your customers delighted, Aidify ensures a satisfying experience with its seamless integration and automatic training feature, allowing your chatbot to be swiftly updated as needed. The app supports 95 languages, making it versatile for a global audience and operates 24/7 to meet customer needs at any time. Its user-friendly installation requires no technical expertise, making it accessible for businesses of all sizes. By automating chat management, Aidify empowers businesses to maintain exceptional customer service with minimal effort.
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Gather feedback. Gain powerful insight. Boost your business. Show more

Bizrate Insights Reviews is a comprehensive app designed to capture and analyze the voice of customer feedback across every stage of the shopper journey. The app enables businesses to launch surveys that gather detailed insights on customer interactions, from site abandonment to post-fulfillment experiences, without requiring an engineering team for implementation. Using the VitalSigns dashboard, businesses can easily review collected data to identify and capitalize on new customer experience opportunities. The app offers unlimited surveys and invitations, ensuring that businesses can continually gather valuable customer insights. Verified ratings and reviews are automatically syndicated to major platforms like Google, Yahoo, and Bing, expanding visibility and credibility. Bizrate Insights Reviews also provides in-depth customer satisfaction data, trends, and Net Promoter Scores (NPS) to help drive sales and build loyalty. With robust metrics and benchmarks, businesses can effectively track industry movements and stay competitive.
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  • $25-$99 / Month
  • Free Plan Available
  • 15 Days Free Trial
8.2
4 Reviews

Collect feedback, generate user content, grow organic SEO. Show more

HouseParty: Community Feedback is an innovative app designed to transform customer engagement and brand innovation. Moving beyond traditional reviews and outdated platforms like Facebook groups and standalone survey apps, HouseParty integrates feedback loops directly within your online store. This app empowers customers to leave feedback, vote on ideas, and engage in discussions, fostering a vibrant community and enabling collective decision-making. Over time, the app elevates popular ideas, helping brands make informed choices about product development and business strategies. By replacing conventional forums with a dynamic community space, HouseParty enhances user interaction and encourages account growth, all while boosting organic traffic through user-generated content. With features like upvoting and comprehensive forums, HouseParty ensures that customer insights are not lost in the digital noise, but are front and center, guiding your brand’s growth.
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  • $0.99-$14.99 / Month
  • 7 Days Free Trial
8.2
1 Reviews

Eliminate manual tasks by automated return workflows Show more

PersiFund Automated Returns transforms the often frustrating process of returns into a valuable sales opportunity. By offering a self-service returns center, it empowers customers to manage their returns effortlessly while receiving real-time email notifications to stay updated on the return status. The app centralizes returns management, streamlining the process and resulting in time and cost savings for both businesses and their customers. With customizable return solutions, PersiFund encourages exchanges instead of outright returns, thereby preventing lost sales and enhancing customer satisfaction. The platform also incorporates advanced features like an automated branded returns and exchange portal, sophisticated eligibility rules to thwart fraud, and seamless integration with shipping carriers. Additionally, access to detailed returns data allows businesses to make informed decisions to further minimize returns and boost sales success.
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  • $29-$550 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
4 Reviews

Automated WhatsApp Customer Support with Lixsa.ai Show more

Lixsa.ai is an innovative AI-powered customer service tool designed to streamline business operations by incorporating automated customer support features. The app excels in efficient order management, allowing businesses to process and manage orders seamlessly without the need for complex setup procedures. With its multilingual chat capabilities, Lixsa ensures that businesses can communicate effectively with customers around the world, breaking language barriers and enhancing service accessibility. Its seamless integration with WhatsApp further enhances customer communication by tapping into one of the most popular messaging platforms globally. Lixsa's audio recognition feature interprets and responds to audio messages, providing an additional layer of customer interaction. By automating responses and handling customer inquiries swiftly, Lixsa boosts response times, elevates customer satisfaction, and ultimately drives higher sales. As a leading AI customer support tool, Lixsa offers a comprehensive solution for businesses aiming to improve operational efficiency and customer engagement.
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  • $29-$129 / Month
  • Free Plan Available

"Ari: Automate shopping with intelligent chat and voice assistance."

"Automate customer support 24/7 with AI-driven chatbot and order tracking."

  • Free Plan Available
8.2
3 Reviews

Insurance and claims management platform Show more

NTI Delivery Insurance is a comprehensive solution designed to offer peace of mind for e-Commerce businesses and their customers by providing reliable shipping and delivery insurance. Powered by NTI, Australia's leading expert in shipping and logistics insurance, this app secures transactions by covering theft, damage, and loss during shipping. Easily integrated into your online store, it enhances customer satisfaction and protects your business reputation by efficiently managing potential claims. The user-friendly platform offers real-time data and transparency, keeping both you and your customers informed about the status and resolution of claims. By opting for NTI Delivery Insurance, you can focus more on your business operations while trusting that claims are handled expertly from start to finish. This ensures that every transaction is safeguarded by Australia's trusted insurance specialists.
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  • $1124-$479 / Month
  • Free Plan Available
  • 30 Days Free Trial
8.2
74 Reviews

Automatic returns, exchanges, and complaints! Show more

Returbo is a cutting-edge application designed to streamline the post-purchase experience for Shopify store owners. This powerful tool modernizes how returns, exchanges, and complaints are handled by providing customers with a digital return form for self-registration and generating return shipping slips automatically. Integrated directly into your website, Returbo allows for seamless operation, including automatic tracking and effortless management. The app also enhances communication by keeping customers informed through timely email notifications. Additional features such as the option to attach images and comments ensure a comprehensive approach to resolving customer issues. By facilitating an easy exchange process, Returbo not only boosts sales but also enhances customer satisfaction. Experience the simplicity of handling returns and exchanges on autopilot with Returbo.
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  • $24.99-$369.99 / Month
  • Free Plan Available
  • 30 Days Free Trial

Product AI & Intelligent Store Assistant to Manage Engagement Show more

StoreMind is an innovative app designed for merchants looking to enhance their customer experience with interactive technology. Offering Generative AI store assistants, it provides 24-hour help and support, ensuring that customers receive real-time assistance with their orders or any shopping queries. By utilizing access to the product catalogue and customer order histories, StoreMind's assistant chatbots deliver tailored and personalized interactions. The app generates unique product chatbots from detailed product descriptions and attributes, which not only fosters user engagement but also boosts sales. With unparalleled data collection capabilities, StoreMind gathers valuable insights into customer interactions, helping businesses make informed decisions. Easily integrated with any e-commerce platform, StoreMind offers a seamless and engaging user experience that elevates customer interaction to the next level.
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  • $5.99-$49.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
7.6
326 Reviews

Quickly build a help center & product FAQs w/ ChatGPT FAQs app Show more

Helpcenter: AI FAQ Page is an intuitive customer service app designed specifically for e-commerce businesses. It simplifies the creation of comprehensive FAQ pages with its easy-to-use FAQ builder, allowing businesses to save valuable customer support resources. By integrating ChatGPT, the app automatically generates FAQs, streamlining support processes even further. Enhance customer interactions with built-in live chat and a robust support ticketing system to manage inquiries from various channels efficiently. Display product-specific FAQs directly on product pages to boost sales and conversion rates. Leverage AI-powered FAQ translations to reach a global audience effortlessly. With 24/7 live chat support, Helpcenter ensures that users receive assistance whenever they need it.
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Add post-purchase guarantees for returns, shipping, and more Show more

Seel Post‑Purchase Guarantee is an innovative app designed to enhance customer satisfaction and boost conversions by offering risk-free shopping experiences. It allows businesses to integrate Return Assurance on Final Sale items, offering a safety net that encourages more confident purchases. Additionally, Seel includes Green Shipping Protection, which offsets carbon emissions and safeguards against costs from shipping mishaps like loss, damage, and delays. The app streamlines post-purchase solutions with a user-friendly interface that enables customers to resolve issues effortlessly and businesses to manage everything from a centralized dashboard. By addressing common post-purchase problems, Seel helps preserve customer relationships and encourages repeat business. This solution effectively reduces customer support inquiries and enhances brand loyalty by ensuring a smooth and reliable shopping journey.
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  • $4.99-$9.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8
91 Reviews

Official PayPal Tracking Sync App: Approved by PayPal Show more

TrackiPal PayPal Tracking Sync is an essential tool for merchants looking to streamline their operations and improve cash flow. As an officially approved PayPal Partner, the app automates the synchronization of PayPal tracking information for shipped orders, significantly reducing the time and effort traditionally spent on manual data entry. By syncing tracking info in real-time, TrackiPal helps businesses get their funds released more quickly, enhancing their financial agility. Moreover, by using TrackiPal's 'Back in Time' feature, users can effortlessly sync both new and previously completed orders. A user-friendly dashboard allows for easy monitoring of sync statuses, providing transparency and control over your transactions. By improving your PayPal merchant record, the app also aids in reducing disputes and potentially removing rolling account reserves, building trust with PayPal and your customers.
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  • $29.9-$299 / Month
  • Free Plan Available
  • 3 Days Free Trial
8
74 Reviews

Advanced AI, reply to customer inquiries within seconds. Show more

HeiChat: ChatGPT Sales Chatbot is an innovative AI-powered sales assistant designed to enhance customer engagement and streamline service. Built on advanced AI models such as ChatGPT (GPT-3.5 & GPT-4) and Claude 3 Opus, it operates 24/7 to transform general inquiries into valuable sales opportunities. This chatbot excels in handling common customer service queries, such as “Where is my order?” by providing accurate and timely responses. It offers comprehensive support on store policies, discounts, and shipping details, potentially taking over roles traditionally managed by human service representatives. With the capability to upload PDF/TXT files, HeiChat expands its knowledge base, allowing customization to train a dedicated service robot tailored to your store's needs. It supports over 95 languages, including English, Spanish, and Mandarin, ensuring effective communication across diverse customer bases. Additionally, HeiChat keeps abreast of real-time product listings and changes, making it a vital tool for dynamic inventory management.
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  • $29-$149 / Month
  • Free Plan Available

"Automate support: AI drafts, indexes, and chats for efficient customer care."

AI-powered chatbot for multilingual customer support and seamless CRM integration.

Effortlessly create AI chatbots for automated customer support and task management. Show more

Doko AI ‑ AI Chatbots is a versatile tool that empowers businesses to create custom AI chatbots effortlessly, without requiring any technical expertise. Designed with ease of use in mind, the app addresses real-world challenges by automating repetitive tasks such as answering FAQs, tracking orders, and scheduling appointments. This functionality enables businesses to enhance their customer support and streamline operations. It is particularly beneficial for merchants across various sectors, including retail, e-commerce, and healthcare. For instance, a small store can utilize the app to recommend products or manage customer inquiries more efficiently. With Doko AI, businesses can offer human-like product recommendations and create support tickets, providing a seamless customer experience. This app is an invaluable asset for any business looking to elevate its customer service through automation.
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Opinamos.io - opiniones verificadas de marca y productos Show more

Opinamos is designed to boost your sales by fostering trust among potential customers through authentic and verified reviews. By seamlessly integrating collected reviews and rankings onto your homepage and product pages, you can significantly enhance your conversion rates. The app streamlines the process of collecting feedback by sending automatic review invitations via email, making it effortless for customers to share their experiences. Additionally, Opinamos supports ratings with images, offering a richer impression of your brand and products. Users can manage and respond to reviews through a user-friendly interface, demonstrating engagement and commitment to customer satisfaction. By utilizing Opinamos, you can not only improve your brand's credibility but also enhance your organic search rankings, contributing to long-term business growth.
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  • $9 / Month
  • Free Plan Available
8.2
15 Reviews

One interface integrates omnichannel social media chat session Show more

SaleSmartly: Omnichannel Chat is a robust communication platform designed to enhance customer interaction across multiple channels. This app seamlessly integrates various messaging platforms, allowing businesses to manage customer dialogues from social media, websites, and more, all in one centralized location. It offers powerful features like real-time chat, automated responses, and analytics to optimize customer service and engagement. With an intuitive interface, SaleSmartly ensures that businesses can effortlessly track conversations and deliver timely, personalized support. By bridging communication gaps, it empowers companies to build stronger relationships with their customers. Whether you’re a small business or a large enterprise, SaleSmartly helps streamline your communication strategies and boosts efficiency.
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Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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