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AI Knowledge Base & FAQ Docs

Develop by Shopify

$14.99-$149.99

/ Month
Free plan available

About AI Knowledge Base & FAQ Docs

Built by Shopify

Address

1309 Coffeen Avenue STE 1200, Sheridan, WY, 82801, US

Website Support Portal Privacy policy Tutorial FAQ Document
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Description

Dynamic Knowledge Base improving discoverability with LLMs. Built on real customer queries, FAQs.

AI Knowledge Base & FAQ Docs app helps merchants manage a dynamic Knowledge Base that grows from real customer chats. It automatically creates SEO- and LLM-optimized FAQs, improving discoverability in AI search tools: ChatGPT, Claude, Perplexity, Gemini, DeepSeek and others. The AI chatbot answers product questions, reduces support work, enhances product discovery, and boosts store conversion. It is easy to install and customize, ensuring accurate and up-to-date key information for all shoppers.

AI Knowledge Base & FAQ Docs app helps merchants manage a dynamic Knowledge Base that grows from real customer chats. It automatically creates SEO- and LLM-optimized FAQs, improving discoverability in AI search tools: ChatGPT, Claude, Perplexity, Gemini, DeepSeek and others. The AI chatbot answers product questions, reduces support work, enhances product discovery, and boosts store conversion. It is easy to install and customize, ensuring accurate and up-to-date key information for all shoppers. more
  • Create SEO-friendly Knowledge Base and FAQ sections from real customer queries
  • Automatically generate FAQs and documentation from customer conversations
  • Answers customer questions instantly to improve engagement and sales
  • Enhance visibility in AI tools like ChatGPT and Perplexity
  • Customizable design to match your brand’s voice and storefront

Pros

  • Enhances visitor engagement with a smart storefront chatbot.
  • Instantly answers customer questions, potentially improving sales.
  • Reduces support tasks for merchants.
  • Captures real customer questions to create SEO-friendly FAQs, improving search visibility.
  • Designed for ease of use and works out of the box.
  • Customizable to match the brand's voice and storefront.
  • Helps store owners save time while increasing conversion and discoverability.
  • Enhances visibility in AI tools like ChatGPT and Perplexity.
  • Powered by Claude and Shopify's Model Context Protocol.

Cons

  • SEO-friendly FAQ feature is not yet available and is only coming in the next release.
  • Dependence on proper customization to effectively match brand aesthetics.
  • Potential reliance on AI responses which may not cover complex queries effectively.
  • No mention of integration capabilities with other platforms beyond Shopify.

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