Shopify support apps

Omega Messenger, WhatsApp Chat

7.8

483 Reviews

Live chat with shoppers on Facebook Messenger, Instagram &more Show more

Omega Messenger, WhatsApp Chat is a versatile communication tool designed to streamline customer interactions on Shopify stores. With seamless one-click integration, it supports persistent conversations across over 20 platforms, including Facebook Messenger, WhatsApp, SMS, email, and more, making it a comprehensive solution for engaging with customers. The app not only assists in increasing sales conversions and generating leads but also enhances customer support with a convenient live chat button. Users can customize the chat widget to align with their brand's style and target specific devices or pages, adding a personal touch to interactions. The app also offers insightful analytics on the effectiveness of each chat channel, helping businesses optimize their communication strategies. With features like preset welcome messages, Omega Messenger ensures that customer engagement is both immediate and meaningful, fostering stronger relationships with clients.

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Live chat widget

One-click integration

Persistent conversions

Real-time conversations

Superior deliverability

Real-time messages

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CODFIRM COD Verification Suite

$5 / Month

7.9

79 Reviews

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Reduce COD RTOs by OTP verifying orders and detecting fraud

Otp verify orders

Detect fraud orders

Incentivize prepaid conversion

Send whatsapp alerts

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Viralyn Chat

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AI chat support for social commerce and influencer partnership Show more

Viralyn Chat is an innovative AI-powered app designed to provide merchants with real-time chat support focused on optimizing social commerce strategies. The app stands out by offering tailored guidance on leveraging social media platforms to boost sales and enhance engagement. With Viralyn Chat, merchants gain valuable insights into forming strategic partnerships with influencers, thus maximizing their brand's reach and impact. The app delivers specific advice aimed at increasing visibility and navigating the often complex landscape of social commerce. By simplifying these processes, Viralyn Chat empowers merchants to effectively drive both customer engagement and sales growth. Its targeted support helps users to seamlessly integrate social commerce strategies into their business operations, ensuring a competitive edge in the digital marketplace.

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Real-time chat support

Social commerce strategies

Influencer partnership guidance

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PostCo: Returns & Exchanges

$49-$479 / Month

7.9

71 Reviews

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Automate returns from store credit, exchanges to labels & more Show more

PostCo: Returns & Exchanges is an innovative app designed to transform the traditional returns process into a revenue-retaining, cost-effective, and customer-centric experience. It offers businesses the ability to create a customized returns portal, optimizing return policies to enhance customer satisfaction and loyalty. With the introduction of reNEW, PostCo enables a unique opportunity for customers to purchase items directly from returners, thereby reducing warehousing costs and promoting environmental sustainability. The app boasts a quick setup process and provides custom onboarding and integration possibilities for a seamless experience. Users can configure policy rules, offer various returns options like store credit, refunds, or exchanges, and automate shipping label generation with numerous integrations. Additionally, PostCo personalizes the return flow by incorporating elements like questions, return reasons, and image uploads, while also unlocking peer-to-peer returns for a novel sales channel.

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Store credit options

Automate returns

Shipping label automation

Revenue retention

Offer exchanges

Custom portal design

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Kart AI

$1500-$500 / Month

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Conversational AI assistant trained on your catalog Show more

Kart AI is a revolutionary app designed to integrate advanced AI shopping assistant technology into your online store with just one click. Inspired by Amazon's Rufus, Kart AI offers a seamless shopping experience by mimicking the dynamic engagement of a live human sales agent. By analyzing your store’s historical data and tracking user browsing behavior, Kart AI provides personalized product recommendations, creating a unique and interactive shopping journey for each customer. This innovative tool enhances customer interaction with your catalog, ensuring they find exactly what they need while boosting your sales efficiency. With easy integration and finely-tuned AI models, Kart AI not only improves domain understanding but also elevates the overall shopping experience, making it an indispensable asset for modern online retailers. Whether you're a small business or a large enterprise, Kart AI empowers your store with cutting-edge AI capabilities for superior customer engagement.

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One-click integration

Personalized product recommendations

Conversational ai assistant

Dynamic user interaction

Enhanced domain knowledge

Synctrack Order Tracking

$9.99-$99.99 / Month

7.9

190 Reviews

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All-in-1 Order Tracker with a Branded Order Tracking Page Show more

Synctrack Order Tracking by Omega is a powerful tool designed to enhance your post-purchase processes efficiently and affordably. This app ensures precise tracking of orders, especially those shipped via popular China couriers like Yanwen and Yunexpress, all from a single, convenient platform. With Synctrack, you can elevate your brand by providing a customized order tracking page and clearly communicate estimated delivery dates to your customers. Keep your clientele engaged and informed through timely email and SMS updates, enhancing overall satisfaction. Additionally, the app facilitates the creation of strategic marketing assets to drive sales and strengthen customer relationships. Real-time tracking capabilities ensure your customers are always informed, while features like filtering unwanted keywords and automating courier matching streamline the tracking experience for both you and your customers.

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Real-time order tracking

Estimated delivery dates

Customizable tracking page

Branded order tracking

Email & sms updates

Automate courier matching

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RT: WhatsApp Chat, Live Chat

$6.99 / Month

8.1

706 Reviews

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Support directly, build trust, and increase customer loyalty. Show more

RT: WhatsApp Chat, Live Chat is a versatile communication tool designed to enhance the interaction between businesses and their website visitors. By embedding popular messaging platforms like WhatsApp and Telegram directly onto your website, it allows clients to engage easily and efficiently, fostering a seamless communication experience. The app ensures that you can stay connected with your audience from any location and any device, offering the flexibility of answering queries anytime. Users are notified of new messages directly on the web page, ensuring a smooth and uninterrupted chat experience. This tool not only facilitates customer support but also aims to boost sales by enriching customer chat service experiences. Compatible with various themes, including customized ones, RT: WhatsApp Chat, Live Chat offers an adaptable solution for any website.

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Theme compatibility

Multi-channel support

Real-time notifications

Any-device accessibility

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EcoReturns: AI Powered Returns

$19-$89 / Month

7.8

95 Reviews

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Automate Returns, Exchanges, Credits & Lower refunds with AI Show more

EcoReturns is an innovative AI-powered app designed for Shopify merchants, focusing on streamlining and automating the returns and exchange process. With features like a highly configurable return portal, customizable return policies, and branded notifications, it helps businesses reduce refunds and fraud efficiently. The app facilitates a smooth transition for users migrating from other platforms like Loop Returns, Aftership, and others. It enhances the customer experience by automating RMAs, generating shipping labels, and scheduling pickups to reduce turnaround time. Additionally, EcoReturns offers inbuilt discounted shipping labels or the flexibility to connect with your own shipping provider. Leveraging AI tools, the app not only prevents returns and reduces Return to Origin (RTO) rates but also aims to boost profitability. With integrations to various ERP, CRM, and shipping solutions, along with a ChatGPT-powered chatbot, EcoReturns ensures a comprehensive and delightful post-purchase journey for customers.

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Fraud prevention

Api integrations

Shipping labels

Automate returns

Automation rules

Post-purchase experience

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Rich Returns & Exchanges

$19-$199 / Month

7.7

76 Reviews

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Allow customers to process returns, exchanges, and refunds

Automated return labels

Automated email notifications

Custom-branded portal

Integrates with systems

Custom return rules

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ReturnPostage Automate Returns

$7-$99 / Month

7.8

1 Reviews

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Save time with an automated returns process for your store

Email notifications

Generate return labels

Automated returns process

Send return emails

Manage e-commerce returns

Tracking returns

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Reveal: Customer Data & NPS

$299 / Month

7.9

93 Reviews

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Turn one-time buyers into lifetime customers Show more

Reveal: Customer Data & NPS by Omniconvert is a powerful tool designed to fuel growth through customer acquisition, retention, and loyalty. This app is perfect for businesses looking to experiment with and refine their business models or seeking an advanced eCommerce strategy to meet their goals efficiently. It allows you to enhance performance and focus on key metrics, thereby optimizing time management and decision-making. Key features include a Dynamic Audience Builder, which enhances Meta and Google ad campaigns using RFM (Recency, Frequency, Monetary) analysis. It also offers RFM Customer Segmentation to identify and tailor strategies for both top-performing and underperforming clients. Additionally, the Automated NPS tool provides real-time alerts and sophisticated data to improve the customer journey. Buying Habits reports and Advanced Reporting help businesses focus on product SKUs and customer-centric metrics that drive performance and growth.

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Advanced reporting

Dynamic audience builder

Rfm customer segmentation

Automated nps tool

Buying habits reports

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ChatBoost – AI Sales Assistant

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Enhance sales with AI: 24/7 chats and personalized shopping.

Product recommendations

Ai-powered chatbot

Quick integration

24/7 customer support

Real-time faqs

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CoCo Whatsapp AI,Cart Recovery

7.8

2 Reviews

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AI Chat on Whatsapp with Cart Recovery and Newsletters

Gdpr compliant

Marketing campaigns

Cart recovery

Newsletters

Ai chat

Review conversations

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WhatsApp Chat & Abandoned Cart

$249.99-$499.99 / Month

7.9

260 Reviews

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#1 Whatsapp Business API- Abandoned Cart, Broadcast & Helpdesk Show more

The "WhatsApp Chat & Abandoned Cart" app is designed to enhance sales and customer engagement for businesses by leveraging the power of WhatsApp. It provides innovative solutions for recovering abandoned carts, increasing WhatsApp subscribers, and facilitating upselling or cross-selling. The app helps to convert cash on delivery orders into prepaid ones, offering businesses a streamlined sales process. With chatbot campaigns, users can easily collect customer data, recommend products, and even create their own WhatsApp shop, effectively driving more sales. Additionally, the app features an omnichannel support inbox that enables businesses to engage customers seamlessly, automate up to 70% of repetitive queries, and support additional purchases. Users can launch effective abandoned cart recovery campaigns, achieving impressive returns on investment. Furthermore, the app also allows businesses to gather product reviews on WhatsApp and employ interactive tools like Spin The Wheel and exit popups to foster customer interactions and build a robust subscriber base.

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Abandoned cart recovery

Product recommendations

Helpdesk inbox

Spin the wheel

Exit popups

Broadcast campaigns

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Neowauk ‑ Survey, Quiz, Wheel

$5.95 / Month

7.1

46 Reviews

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Increase Engagement with Surveys,Product Quizzes and Games. Show more

Neowauk - Survey, Quiz, Wheel is an innovative application that brings gamification to user interaction through dynamic and customizable popups. It's designed to enhance customer engagement by capturing leads and emails, collecting feedback, and conducting product quizzes and games. The app is equipped with powerful features that allow businesses to interact with customers in versatile ways, offering control over how popups are displayed and interacted with. Users can choose from a wide array of templates and utilize an intuitive WYSIWYG editor to tailor their gamified popups to fit their brand identity. Neowauk also enables the creation of surveys to gather customer insights and configure logical paths to personalize question sequences based on responses. Furthermore, it includes playful elements like Spin and Wins, Flip Games, and Scratch and Wins, which elevate customer interaction and enjoyment.

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Customized templates

Feedback collection

Product quizzes

Wysiwyg editor

Lead capture popups

Engagement games

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Phoneize Phone Call Button

$4.99 / Month

7.7

12 Reviews

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Add a floating phone or 'call us' button for sales and support

Theme compatibility

Automatic installation

Floating call button

Customizable style

Instant phone contact

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POWR: Customer Survey | Poll

$9.99-$89.99 / Month

7.4

103 Reviews

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Collect Feedback with a Post-Purchase Survey for Improvement

Instant email alerts

Google sheets sync

Pre-built templates

Multi-question surveys

Multiple field options

Recaptcha protection

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HelpLab FAQ Page, Product FAQs

$3.99-$7.99 / Month

8.2

420 Reviews

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Create beautiful FAQ page, support page or product FAQs Show more

HelpLab FAQ Page, Product FAQs simplifies the creation and management of your store's FAQs with a user-friendly approach that enhances customer experience and your brand's image. This app integrates seamlessly with your store's theme, allowing you to customize fonts, colors, and styles to reflect your brand's uniqueness. The lightweight design ensures fast page loads, providing instant answers to your customers and reducing the burden on your support team. Enjoy the ease of creating both product-specific and general store FAQs, complete with multimedia support like photos and videos. With built-in Google Rich Snippets, improve your store's SEO effortlessly and reach more customers. Additionally, support for multiple languages ensures that you can cater to a diverse customer base. Easy integration with the Shop app ensures a smooth transition and enhanced functionality.

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Multi-language support

Seamless theme integration

Customizable faq design

Fast page loads

Supports rich seo snippets

Multimedia in faqs

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WACRM: WhatsApp CRM, LiveChat

$12-$120 / Month

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LiveChat and WhatsApp with Integrated CRM Show more

WACRM: WhatsApp CRM, LiveChat is an innovative app designed to elevate your customer service interactions. It offers customizable live chat widgets that allow businesses to engage with website visitors instantly and efficiently. By integrating multiple communication channels, including WhatsApp, WACRM ensures that all customer interactions are potentially transformative experiences. Users can maintain an active contact database enabling personalized follow-ups, which enhance customer satisfaction and loyalty. The app seamlessly integrates with existing client databases, and its comprehensive dashboard provides valuable performance insights. To further streamline processes, WACRM includes predefined responses and offers premium features such as contact data exports, custom workflows, ChatGPT integration, and WhatsApp Business API for efficient bulk messaging. With a unified interface for managing multiple WhatsApp numbers, it is an essential tool for businesses aiming to optimize their customer engagement strategies.

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Predefined responses

Performance dashboard

Whatsapp integration

Chatgpt integration

Bulk messaging

Custom workflows

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SH : WhatsApp Chat & Abandoned

$49 / Month

8

111 Reviews

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WhatsApp Live Chat, WhatsApp Cash On Delivery, Abandoned Cart

Customizable templates

Marketing automation

Abandoned cart recovery

Whatsapp live chat

Automatic notifications

Cash on delivery

Try for Free

Related Categories

Price

Based on reviews

Other Categories

Showing 100 to 120 of 935 Apps

Omega Messenger, WhatsApp Chat

CODFIRM COD Verification Suite

Viralyn Chat

PostCo: Returns & Exchanges

Kart AI

Synctrack Order Tracking

RT: WhatsApp Chat, Live Chat

EcoReturns: AI Powered Returns

Rich Returns & Exchanges

ReturnPostage Automate Returns

Reveal: Customer Data & NPS

ChatBoost – AI Sales Assistant

CoCo Whatsapp AI,Cart Recovery

WhatsApp Chat & Abandoned Cart

Neowauk ‑ Survey, Quiz, Wheel

Phoneize Phone Call Button

POWR: Customer Survey | Poll

HelpLab FAQ Page, Product FAQs

WACRM: WhatsApp CRM, LiveChat

SH : WhatsApp Chat & Abandoned