Since adding Rozio’s visual tracking, our customers instantly know where their package is, without needing to message us. The interactive map is super clear and shows the full delivery journey, which has drastically cut down on package tracking support tickets. It's made our lives easier and improved the customer experience. Very nice update!

The quality of Rozio’s responses is impressive right from the start, way more natural and helpful than we expected. The app support team has consistently gone above and beyond to help us out and even implement suggestions. It’s clear they really care. Easily one of the best apps we’ve tried on Shopify (and we’ve tested a lot!)

Honestly Rozio is awesome. it learned my store in few mins and started helping customers right away. even shows where their package is on a map which ppl love. saves me so much time lol. def worth it ⭐

Rozio is crazy good. Setup took like 2 clicks and it just knew everything about my store. It even answers pics customers send?? The tracking widget is fire too, shows a map and all. Honestly feels like having a full-time agent who never sleeps. Def reccomend.

I didn’t expect much but Rozio surprized me big time. Helped 3 customers on day one without me lifting a finger lol. I added some custom instructions and now it sounds just like our brand. Super happy with it now.

This app is amazing! Rozio actively helps my customers with any questions about my website or products. I have customers around the world so it being able to answer in different languages is key. In the past I had to use google translate and had to answer questions in chat myself. Now rozio handles all of this by itself. I just read the messages everyday. Set up was pretty easy. Few button clicks and it was ready. My favorite feature is the custom instructions. i taught rozio how to recommend sizes based on height and weight and it does that really well.