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Showing 380 to 400 of 1266 Apps
  • $9.99-$299.99 / Month
  • 10 Days Free Trial

"24/7 AI chatbot for instant support, order tracking, and satisfaction." Show more

Youvfy: Simple AI Chat Bot is a cutting-edge application designed to enhance customer support by providing instantaneous responses to common inquiries. By leveraging advanced AI technology, Youvfy is thoroughly trained on your specific products, policies, and store data, ensuring accurate and relevant answers to customer questions around the clock. With its ability to track orders without requiring customers to log in, the app simplifies the shopping experience, increasing user satisfaction. It also identifies knowledge gaps, allowing the bot to continuously learn and improve over time. Merchants can save hours daily as Youvfy efficiently handles routine queries, freeing up time for more complex customer interactions. With the added feature of a customizable chat widget, businesses can seamlessly integrate the app into their brand's aesthetic, further enhancing user engagement and driving sales. Youvfy combines efficiency with a user-friendly interface, making it an invaluable tool for boosting customer satisfaction and streamlining business operations.
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Order tracking
Customizable widget
24/7 support
Satisfaction tracking
Knowledge analysis
  • $0.49 / Month
  • Free Plan Available
  • 3 Days Free Trial
9.1
2 Reviews

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KILATECH WhatsApp Button is a versatile tool designed to enhance user engagement on your online store by integrating a floating WhatsApp button with customizable positioning options. This app enables direct communication, offering an inline chatbox that allows users to start conversations seamlessly. It includes a smart notification popup, leveraging built-in intelligence to draw user attention effectively. To provide valuable insights into these interactions, the app supports both Google Analytics and Meta Pixel tracking. Designed with a global audience in mind, it offers multi-language support, ensuring accessibility and convenience for diverse users. The app allows you to fully customize the avatar, WhatsApp icon, and color scheme, ensuring effortless integration with your store's design. Whether you're looking to improve customer interaction or gather insightful data, KILATECH WhatsApp Button is a comprehensive solution that aligns with your aesthetic and functional needs.
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Customizable design
Multi-language support
Google analytics integration
Floating whatsapp button
Inline chatbox
Intelligent popup notification
  • Free Plan Available
8.2
3 Reviews

Logistics and shipping solution for e-merchants Show more

Wing is a comprehensive SaaS platform designed to simplify eCommerce shipping management for merchants. With just a few clicks, you can oversee every stage of the shipping process, from collection to delivery, all in one place. The app provides features like scheduled or on-demand multi-carrier collections, tailored packaging options, and real-time tracking for seamless logistics management. It also simplifies label printing across multiple carriers, ensuring efficiency and ease. Wing partners with a network of carriers, offering preferential rates to optimize your shipping costs. Effortlessly manage returns and handle claims, ensuring a smooth experience for both you and your customers. With Wing, shipping your eCommerce packages has never been easier or more efficient.
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Multi-carrier integration
Real-time tracking
Label printing
Planned collection
On-demand pickup
Optimized packaging
  • $9.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
5 Reviews

Post purchase, customer survey for attribution, NPS & more Show more

Simesy Post Purchase Survey, also known as Smartify, is an intuitive and fully customizable app designed to enhance customer engagement by creating post-purchase surveys and Net Promoter Score (NPS) assessments effortlessly, without the need for coding. This app allows businesses to craft unlimited questions, enabling them to gather essential insights and feedback from an unlimited number of customers, thereby improving the overall buying experience. Smartify seamlessly integrates survey showcasing on the thank you page, making feedback collection non-intrusive and effective. With the capability to breakdown survey submissions based on response count, order value, and more, businesses can gain a deeper understanding of customer behavior. Additionally, Smartify empowers users to target specific customer segments with intelligent rules, ensuring that feedback is meaningful and actionable. Start using the Simesy NPS Customer Survey app today and transform customer insights into growth opportunities.
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No coding required
Customizable surveys
Thank you page integration
Unlimited questions
Unlimited responses
Response breakdown
  • $40-$250 / Month
  • Free Plan Available

Streamline support: manage messages and tickets in one dashboard. Show more

Repli Desk is an innovative helpdesk application created to revolutionize customer support management. It integrates multiple communication channels—such as email, Facebook, Instagram (including comments), and live chat—into a single, convenient dashboard. With features like ticket management, automations, and detailed reporting on metrics like response times and customer satisfaction scores (CSAT), it empowers support teams to operate more efficiently. Users can benefit from intuitive ticket tagging and templated responses, enabling quicker turnarounds and consistent support. The included chat widget facilitates real-time engagement with customers, enhancing service quality and customer experience. Simplify your customer support with the all-in-one capabilities of Repli Desk today!
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Automations
Advanced reporting
Ticket management
Chat widget
Ticket tagging
Templated responses

Provide personalized product recommendations & 24/7 support Show more

Wiseshoppal ‑ AI Shop Chatbot is an innovative solution designed to boost your sales and average order value (AOV) by leveraging the power of GPT4o technology. This intelligent AI assistant effectively replaces traditional customer service and sales roles by accurately understanding customer needs, providing curated product recommendations, and responding promptly to inquiries. When faced with ambiguity, Wiseshoppal engages customers through interactive questions, guiding them toward informed purchasing decisions. Seamlessly easy to set up and integrate, this chatbot ensures a smooth and personalized shopping experience. Additional features include customizable chat widgets to match your website theme, product recommendation cards with quick checkout options, and comprehensive chat logs for tracking customer interactions and conversions. Moreover, Wiseshoppal continuously syncs and learns about your products, ensuring accurate and up-to-date product suggestions. There's even a playground for AI testing before integration, which aids in refining its capabilities to better serve your clientele.
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Product recommendations
Customizable widget
Quick checkout
24/7 support
Interactive engagement
Chat logs monitoring
  • $8.99 / Month
  • 30 Days Free Trial
(2.1/5)
7 Reviews

Allows Your Customers To Track Your Dropshipping Orders Show more

DropTracking - Order Tracking is a seamless solution that enhances customer satisfaction by providing real-time estimated delivery dates for every order. This app efficiently reduces the flood of customer inquiries by keeping buyers informed about when they can expect their shipments. Once you set an estimated delivery time, DropTracking takes over, automatically calculating it for all future orders without requiring further input. By minimizing uncertainty, the app significantly cuts down on support requests and helps prevent costly chargebacks. Its customizable order search page allows you to tailor the tracking experience to better fit your business needs. DropTracking not only simplifies order management but also cultivates trust and transparency with your customers.
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Reduce support requests
Automated delivery estimate
Customize search page

"Seamlessly connect on multiple platforms with customizable chat bubbles." Show more

Chatify: Chat Bubble for Store is a versatile chat widget designed specifically for Shopify stores, enhancing customer interaction through multiple communication channels. With Chatify, shoppers can easily connect via WhatsApp, Messenger, Telegram, Instagram, Email, or any custom platform, providing a seamless communication experience. This tool is fully customizable, allowing you to adjust icons, colors, and layouts to align perfectly with your brand's aesthetic. Transform customer conversations into sales with ease, making engagement a breeze. The sleek chat bubble is designed to maintain a professional look while displaying “New” badges to grab attention across all devices. Chatify supports unlimited usage and ensures fast loading times, so you'll never miss an opportunity to engage with your audience. Elevate your store's customer service and drive conversions with this all-in-one chat solution.
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Unlimited usage
Multi-platform connectivity
Customizable chat bubbles
Unified chat widget
Custom channel integration
Icon and color customization
  • $8.99-$98.89 / Month
  • Free Plan Available
  • 14 Days Free Trial

Provide Amazon-like customer experience to get extra sales! Show more

TrackMage: Tracking & Upsells is a powerful app designed to seamlessly integrate with your Shopify store, optimizing your shipping and customer engagement processes. It automatically imports your orders and synchronizes all shipment data in real-time, providing your customers with instant live tracking updates and alerts for pickups. This ensures they enjoy an effortless and transparent experience, significantly reducing the number of "Where IS My Order?" requests. With TrackMage, you benefit from comprehensive inbound and outbound shipment statuses, allowing for more direct upsells and improving customer retention. The app also offers robust supply chain analytics and specialized wholesale features, making it indispensable for business growth. Supporting over 1000 carriers worldwide, TrackMage not only automates your shipping alerts but also enhances customer satisfaction with customizable email updates in any language, helping you garner high-ranking customer reviews and repeat purchases effortlessly.
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Customer retention
Automated alerts
Real-time tracking
Review collection
Live shipment updates
Product upsells

Get Discount in Order by Submiton Cart Page Show more

Check Navigator is a versatile tool designed to enhance user engagement on Shopify stores by integrating customizable surveys directly on the cart page. Store admins can create and manage multiple surveys with various questions through a simple interface. These surveys become accessible to customers by clicking a "discount" button during their shopping experience. Upon completing a survey, customers are seamlessly redirected to the checkout page, where they receive a discount based on pre-set percentages. The app provides a widget setting option for further customization, allowing administrators to tailor the appearance and functionality of surveys to align with their store's branding. With Check Navigator, businesses can gain valuable insights while simultaneously offering incentives to customers, enhancing both sales and user experience.
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Customization options
Redirect to checkout
Multiple questions
Discount button
Cart page view
  • $1.99-$9.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
24 Reviews

Display product questions and answers on product page. Show more

Askify - Questions & Answers is an innovative app designed to enhance the shopping experience by addressing customer inquiries directly on product pages. In today's digital marketplace, clear and informative product descriptions are crucial but often insufficient. Shoppers increasingly seek validation through questions, and Askify provides a seamless platform to fulfill this need. The app not only allows visitors to ask questions but also empowers administrators to preemptively post potential inquiries, creating a robust FAQ section. This interaction ensures that customers feel confident in their purchasing decisions, minimizing hesitation and second thoughts. Additionally, the app keeps administrators in the loop with notifications for new questions and offers flexibility in choosing whether only registered or all users can participate. By facilitating a dynamic environment for reviewing, rating, and querying product details, Askify enhances customer engagement and trust.
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Product reviews
Product q&a
Direct inquiries
Admin faq
New question alerts
Customer access control
  • $4.9-$19.9 / Month
  • Free Plan Available
(1/5)
2 Reviews

Automate and improve your customer support using AI Show more

Chattly is an advanced AI-driven chatbot application designed to enhance customer support experiences in today's demanding digital landscape. By leveraging state-of-the-art AI technology, Chattly provides round-the-clock, seamless customer service that delivers accurate, personalized assistance instantly. Beyond mere chat functionality, Chattly serves as an intelligent support system, offering features like instant AI-generated responses to customer inquiries and tailored product recommendations to improve user engagement. Users can personalize their chat interface with customizable options, including the ability to change colors, avatars, and apply premium themes. Additionally, Chattly allows businesses to adjust the chatbot's tone of voice to match their brand identity, whether it be professional, friendly, or funny. Businesses can further enhance the customer experience by integrating their own customized FAQs, ensuring precise and relevant information is readily available.
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Product recommendations
Add faq
Instant ai responses
Customizable chat window
Change tone
  • $3.99-$7.99 / Month
  • Free Plan Available
  • 5 Days Free Trial
9.1
218 Reviews

Create beautiful FAQ page, support page or product FAQs Show more

HelpLab FAQ Page, Product FAQs simplifies the creation and management of your store's FAQs with a user-friendly approach that enhances customer experience and your brand's image. This app integrates seamlessly with your store's theme, allowing you to customize fonts, colors, and styles to reflect your brand's uniqueness. The lightweight design ensures fast page loads, providing instant answers to your customers and reducing the burden on your support team. Enjoy the ease of creating both product-specific and general store FAQs, complete with multimedia support like photos and videos. With built-in Google Rich Snippets, improve your store's SEO effortlessly and reach more customers. Additionally, support for multiple languages ensures that you can cater to a diverse customer base. Easy integration with the Shop app ensures a smooth transition and enhanced functionality.
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Multi-language support
Seamless theme integration
Customizable faq design
Fast page loads
Supports rich seo snippets
Multimedia in faqs

"Enhance Shopify pages with dynamic Q&A and FAQs effortlessly." Show more

ShopQuestions is an innovative app designed to streamline customer interactions by embedding dynamic Q&A and FAQ sections directly onto Shopify product pages. This tool leverages cutting-edge Shopify technologies like Remix and Metaobjects, ensuring seamless integration and a cohesive user experience. ShopQuestions offers a customizable product page Q&A widget, allowing you to tailor information directly to customer queries, reducing the need for repetitive email or chat responses. With a central admin dashboard, searching and filtering through customer inquiries becomes efficient, making it easier to manage and update information. It supports FAQ creation and management both at the product level and on dedicated pages, ensuring all customer concerns are addressed. The app features a responsive design for all devices, ensuring accessibility and convenience for users everywhere. Plus, its easy moderation queue facilitates effective communication and customer satisfaction.
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Responsive design
Faq management
Customizable q&a widget
Central admin dashboard
Moderation queue
  • $19 / Month
  • Free Plan Available
  • 3 Days Free Trial
9.1
2 Reviews

Effortless claims management for customers and merchants, all in one place. Show more

Claimify ‑ Support & Claims is an innovative app designed to streamline the handling of customer claims, whether they involve refunds, returns, exchanges, or warranty issues. This user-friendly application empowers customers to conveniently submit claims directly from their account, storefront, or even from the thank-you page after a purchase, offering seamless post-purchase support. For merchants, Claimify offers a consolidated dashboard where all claims are gathered, simplifying the management, review, and resolution process. Its intuitive interface ensures that both customers and merchants can easily navigate the claims process, resulting in enhanced efficiency and improved customer satisfaction. Claimify stands out by providing a comprehensive, in-one-place claims management solution that eliminates the hassles of traditional claim management methods. By offering easy and organized access to claims, Claimify empowers businesses to optimize their support operations and enhance customer trust and loyalty.
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Effortless claims management
Customer claims submission
Unified claims dashboard
  • $59-$199 / Month
  • Free Plan Available
  • 14 Days Free Trial
7.1
5 Reviews

Recustomer Return&Cancelは、返品・交換・キャンセル業務を自動化することで、購入体験向上を支援します。 Show more

Recustomer 返品・キャンセル is a powerful app designed to automate returns, exchanges, and cancellations, enhancing customer experience while streamlining business operations. It offers e-commerce businesses robust operational support and ensures that customers enjoy a smooth and hassle-free process. The app automates the entire returns and exchanges workflow, from request acceptance to securing replacement stock, shipment instructions, and refund processing, achieving approximately 82% automation rate of customer inquiries. This level of automation extends to cancellations, where the system checks delivery statuses and determines approval or rejection, automating delivery stoppages and refunds to achieve zero handling time. Furthermore, Recustomer provides data analysis capabilities, enabling businesses to collect and analyze data to improve e-commerce site performance, reduce return rates, and inform strategic planning in marketing and product development. Overall, Recustomer aims to create an efficient, seamless experience for both businesses and their customers.
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Returns automation
Exchanges automation
Cancellations automation
Return data analysis
  • $9 / Month
  • 7 Days Free Trial

I am inCalida, Your intelligent Call center assistant! Show more

inCalida is a groundbreaking app designed to seamlessly integrate with Shopify, offering new avenues for Canadian merchants to connect with their customer base. By leveraging AI powered by ChatGPT, inCalida transforms traditional phone lines into sophisticated tools for extracting real-time product and pricing information. This approach bridges the digital divide by creating accessible channels for landline users and those less familiar with technology, effectively expanding the potential customer base. With advanced voice recognition and text-to-speech/speech-to-text technologies, inCalida allows for effortless communication and improved customer satisfaction. By maintaining a familiar channel through phone calls, businesses can enhance their engagement strategies and reach clientele who often miss out on online business opportunities. Through minimal effort, merchants can capitalize on traditional communication methods, meeting customers where they are most comfortable.
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Shopify integration
Voice recognition
Text-to-speech
Real-time product info

Real-time AI assistant boosts sales, supports customers, and increases accessibility.

Voice product search
Instant voice support
Voice-based actions
Fully brandable agent
Context-aware assistant

Boost sales with customizable WhatsApp chat integration for your site. Show more

FAST ‑ WhatsApp Chat is a powerful tool designed to transform website clicks into meaningful conversations, ultimately driving conversions. By using customizable pre-filled smart WhatsApp messages, FAST simplifies initiating chats, enhancing customer satisfaction, and boosting loyalty and sales. The app integrates seamlessly into your website through a responsive chat button, icon, and widget, providing customers with a familiar and convenient way to connect, anytime and anywhere. With features such as device-responsive widgets, customizable business hours, and enhanced styling to match your brand, FAST ensures a seamless experience for users. It also allows you to streamline sales with smart pre-filled messages, including direct product links. Blazing fast to load, FAST operates without adding any code to your theme, making it a hassle-free solution to boost engagement and sales efficiency.
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Brand-matching styling
Responsive chat widget
Customizable whatsapp integration
Smart pre-filled messages
Custom business hours
Fast load, no code
  • $30-$48 / Month
  • 14 Days Free Trial
8.2
1 Reviews

The customer support helpdesk that integrates with Gmail Show more

Keeping - Helpdesk for Gmail transforms your team's Gmail account into a comprehensive help desk tool, seamlessly integrating customer support functionalities directly into your inbox. Designed specifically for eCommerce teams of all sizes, this app allows you to manage support emails without the need for an external help desk solution. Support requests arriving in your shared inbox are automatically converted into support tickets, which can then be synced across your team for effective collaboration. Within Gmail, you can easily assign, discuss, and prioritize these tickets, ensuring streamlined and efficient customer support management. Additionally, Keeping enables you to view customer order information directly within Gmail, offering context for each interaction. With advanced reporting features, you can gain insights into response times, ticket volume, and agent performance, allowing you to continually optimize your support operations.
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Advanced reporting
Support ticketing
Gmail integration
Team sync
Order information

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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