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Showing 380 to 400 of 1078 Apps

Streamline Customer Communication with Chat Support Show more

Telegram Chat by Elfsight is an effective tool that enables seamless communication between businesses and their clients. This application allows you to stay connected with your customers 24/7 via the popular Telegram messenger, ensuring you are always accessible for any inquiries or support needs. It integrates easily into your website, with customization options to activate chat features on specific pages or for distinct visitor groups. You can personalize the experience by selecting chat starting triggers, crafting bespoke welcome messages, and choosing icons to suit your brand identity. By facilitating immediate interaction, Telegram Chat can help convert visitors into customers, thus boosting sales. With its adjustable design and versatile functionalities, this app ensures you remain connected with your audience anytime, anywhere.
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Customizable icons
Activate on pages
Compose welcome message
  • $29-$99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
66 Reviews

Order Tracking, Track Order, Order Lookup, Upsell, EDD Show more

Shipway Order Tracking is a premier platform designed specifically for direct-to-consumer (D2C) eCommerce businesses, focusing on enhancing the post-purchase experience. This app offers a comprehensive solution for managing customer satisfaction and loyalty by providing proactive order tracking and status updates through SMS, Email, and WhatsApp. With a branded order tracking page that includes an estimated delivery date, customers have a transparent view of their orders. The app also features a feedback and review widget, enabling businesses to gather valuable customer insights and calculate Net Promoter Score (NPS) for in-depth buyer satisfaction analysis. Shipway Experience handles customer queries efficiently and encourages repeat purchases through personalized product recommendations. By using Shipway Order Tracking, businesses can foster long-term customer relationships and drive increased sales.
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Product recommendations
Order tracking
Collect reviews
Branded tracking page
Status updates
Nps calculation
  • $31-$41 / Month
  • Free Plan Available
  • 10 Days Free Trial
9.1
326 Reviews

Chat with site visitors to boost engagement and drive sales. Show more

Chatra — Live Chat & Chatbot is an essential tool for businesses looking to engage effectively with their online visitors and boost conversions. The app offers a comprehensive suite of features including Live Chat, Chatbot, Cart Saver, and Shared Inbox, designed to make customer interactions seamless and productive. Easily cross-sell products and assist customers stuck at checkout to increase your average order value. Chatra allows you to manage all your social media and email conversations in one place, ensuring no message is missed. With the app's intuitive interface, businesses can send targeted chats and deliver 24/7 automated support to enhance customer satisfaction. Whether you're at your desktop or on the go, Chatra's support extends across Windows, Mac, Android, and iOS devices. Plus, gain insights on customer behavior with features that let you see who's on your site, their location, and their cart contents.
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Social media integration
Live chat
Chatbot automation
Real-time visitor tracking
Cross-device support
Shared inbox
  • Free Plan Available
7.1
6 Reviews

Discounted shipping costs across Canada Show more

ShippingChimp is an innovative eCommerce delivery platform designed to help businesses in Canada reduce shipping costs while enhancing delivery efficiency. Leveraging partnerships with over 56 carriers and warehouses across the nation, ShippingChimp intelligently syncs and routes orders to the most suitable delivery carrier for each shipment. Offering real-time tracking and the convenience of automated label printing, users can manage their logistics effortlessly with just a click. Most Canadian postal codes benefit from a free pickup service, adding further value to this comprehensive solution. ShippingChimp also guarantees the best delivery experience and provides round-the-clock support to ensure customer satisfaction. Whether dealing with high or low package volumes, ShippingChimp promises the best shipping rates, making it an invaluable tool for any eCommerce business.
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Real-time tracking
Automatic order sync
Free pickup
Discounted shipping costs
Best delivery carrier
  • $2.99 / Month
  • Free Plan Available
  • 7 Days Free Trial

Bridge the gap between browsing and buying with whatsapp chat Show more

The Vista WhatsApp Chat Button app offers a seamless way to enhance customer communication by integrating a WhatsApp button directly onto your website. With this tool, businesses can instantly connect with customers, addressing inquiries in real-time and providing the essential human interaction that often influences purchasing decisions. Users can easily select a WhatsApp number and prefill custom messages, ensuring that customer interactions start on the right note. This no-code, mobile-friendly solution simplifies the process of building and maintaining customer relationships, offering prompt and personalized support at every step. Additionally, the app provides flexibility with features such as the ability to add a floating button for both desktop and mobile versions of a website, choose its position, and even disable it temporarily if needed. By leveraging this intuitive communication tool, businesses can significantly enhance customer engagement and satisfaction.
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No coding required
Mobile-friendly
Instant communication
Custom prefilled message
Floating whatsapp button
Button positioning
  • $20 / Month
  • 7 Days Free Trial
9.1
18 Reviews

Auto-implementation of the Google survey opt-in code Show more

Easy Google Customer Reviews is an intuitive app designed to seamlessly integrate Google review functionalities into your online store without requiring any coding skills. With just a few clicks, merchants can add a review capture form directly to their order status page, allowing them to collect valuable customer feedback after each purchase. Once connected to your Google account, the app effortlessly displays your Google reviews and product reviews on your store, enhancing credibility and customer trust. Additionally, you can enter your Google Merchant Center ID to feature a Seller Rating badge prominently on your site. This app supports Google’s Product Reviews feature, making it a comprehensive solution for managing and showcasing authentic reviews. The straightforward setup process ensures that even those with minimal technical knowledge can start benefiting from increased customer engagement and improved online reputation.
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Display google reviews
Order status form
Auto survey opt-in
Seller rating badge
Supports product reviews
  • $2.99 / Month
  • Free Plan Available
  • 7 Days Free Trial

Supercharge your store with WhatsApp Widget for support. Show more

CC: WhatsApp Chat Button Live is a revolutionary tool designed to enhance your online shopping experience with seamless WhatsApp support, specifically tailored for Shopify stores. With a focus on swift and reliable customer service, the app facilitates effective management of multiple agents, allowing store owners to designate online and offline slots and significantly reduce unanswered inquiries. Installing the WhatsApp chat button is straightforward, requiring no coding skills, and offers customizable options for title, image, and positioning to seamlessly match your store's branding. The responsive WhatsApp icon and chat widget not only improve customer interaction but also help drive engagement and sales, encouraging customers to return. Automated WhatsApp messages further enhance customer interactions, and the app supports seamless contact management on both desktop and mobile platforms. Elevate your customer support and foster efficient teamwork among agents using this innovative WhatsApp widget, ensuring top-notch service for your clientele.
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Customizable button design
Seamless whatsapp support
Multiple agent management
Automated whatsapp messages
Desktop and mobile support

Log in as customers to manage accounts and enhance support. Show more

Customer View - Pasilobus is an essential app designed to elevate your customer support and optimize account management processes. This innovative tool enables store administrators to securely log in as customers, granting them the ability to address and resolve customer issues more effectively by experiencing the store from the customer's perspective. By facilitating a deep understanding of customer experiences, the app empowers merchants to enhance customer satisfaction and ensure a seamless shopping experience. Suitable for businesses of all sizes, Customer View integrates effortlessly with your existing customer support tools without causing any conflicts. It provides a direct and efficient solution to improve operational efficiency while maintaining a high standard of customer service. With its user-friendly interface, this app is an excellent choice for businesses aiming to nurture long-lasting customer relationships.
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Resolve customer issues
Log in as customers
Manage accounts

"Effortless customer chat widget for seamless ecommerce interactions." Show more

WhatsApp Buddy is an intuitive app designed to enhance digital interactions by personalizing customer engagement for eCommerce businesses. It allows you to seamlessly integrate a chat feature into your online store, ensuring that customers can interact with your brand effortlessly and conveniently. The app includes a floating chat widget that can be displayed across your entire website, from product and collection pages to blogs and the homepage, providing a consistent communication platform for your audience. Additionally, you can create a special WhatsApp button for your website, encouraging direct and effective communication. WhatsApp Buddy boasts a responsive chat widget that works flawlessly on all devices, ensuring an adaptive user experience. The app is easy to install and configure, requiring no coding skills, making it accessible for businesses to leverage dynamic customer interactions.
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Whatsapp integration
Easy installation
Floating chat widget
Customer chat widget
Seamless ecommerce interactions
Device responsiveness
  • Free Plan Available
6.9
13 Reviews

The comprehensive post-purchase customer experience Show more

Shipped Suite is an innovative autonomous AI customer experience (CX) agent designed specifically for the complexities of the ecommerce landscape. Serving as a powerful solution for businesses, it seamlessly integrates into existing technological frameworks, transforming into an indispensable asset that engages customers across multiple communication channels such as email, SMS, phone, chat, and social media. What sets Shipped AI apart is its ability to take decisive actions and implement resolutions at scale, addressing various complex use cases efficiently. This AI-driven approach not only delights customers by providing timely and accurate support but also encourages repurchases, significantly reducing operational costs while boosting profits. Tailored to reflect your brand's unique voice and guidelines, Shipped AI facilitates white-glove onboarding experiences and offers self-service resolutions to ensure total customer satisfaction. Equipped with features like tracking, delivery assistance, and management of returns and exchanges, Shipped Suite is poised to revolutionize how ecommerce businesses manage customer interactions, ensuring a seamless and superior consumer experience.
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Tech stack integration
Autonomous ai agent
Channel agnostic communication
Self-service resolutions
On-demand ai solutions

Improve customer experience on website with livechat & chatbot

Ticket management
Customer feedback
Automatic routing
Automated lead tools
Sla alerts

Allow shoppers to instantly contact you via WhatsApp.  Show more

Meetanshi WhatsApp Chat is a powerful integration tool designed to enhance communication between store owners and shoppers by leveraging the convenience of WhatsApp. This application allows shoppers to instantly connect with businesses without the need to save contact numbers, streamlining the communication process. For store admins, it offers extensive customization options, including the ability to set personalized messages, choose the placement of the chat button, and customize button and hover text to align with the brand's aesthetics. The app is versatile, supporting seamless functionality on both mobile and desktop platforms. By facilitating instant communication, Meetanshi WhatsApp Chat not only improves engagement but also aids in boosting conversion rates, making it an indispensable tool for modern e-commerce businesses seeking to enhance customer interaction and satisfaction.
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Advanced customization
Adjustable button position
Custom messages
Instant communication
No contact saving
  • Free Plan Available
(1/5)
1 Reviews

For your last mille deliveries Show more

Cabify Logistics is your go-to app for seamless and efficient delivery solutions, whether you're a large corporation or a small business. With a network of thousands of drivers scattered throughout the city, we guarantee the swift dispatch of a delivery driver to your location in under 20 minutes. This ensures your products are on their way to the end customer without delay. Our service is built on reliability, offering real-time tracking to keep you updated on the status of your goods every step of the way. Cabify Logistics provides tailored delivery options to suit your business needs, whether you require motorcycles, vans, or cars for your shipments. Embrace a new era of logistics management with our comprehensive planning and distribution services designed to streamline your operations and enhance customer satisfaction.
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Real-time tracking
Immediate deliveries
Planned deliveries
Secure tracking
Driver location
Pick-up efficiency
  • $40-$70 / Month
  • 7 Days Free Trial
(1/5)
2 Reviews

The phone system for e-commerce businesses Show more

Aircall is a powerful app designed to enhance customer interaction by providing essential information right at your fingertips during inbound calls. It surfaces a card containing key details about customers and their orders, allowing agents to personalize conversations and respond more efficiently. With every call, agents can instantly access information such as order value, status, and tracking numbers, streamlining the process of addressing customer inquiries. This one-click access to fulfillment details significantly accelerates customer service, ensuring a more seamless and satisfying experience for both agents and customers. Furthermore, Aircall integrates smoothly with Shopify, allowing agents to view customer contact information and order history on inbound calls, and use the Click-to-Dial feature to reach out quickly. This thoughtful integration empowers businesses to serve their customers faster while fostering more meaningful connections.
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Live parcel tracking
Personalize conversations
Access order information
Display contact information
Click-to-dial
  • $3-$20 / Month
  • Free Plan Available
  • 30 Days Free Trial

Live package tracking that updates with every email open Show more

Live Shipment Track For Email is a convenient application designed to enhance your email experience by providing real-time shipment tracking directly within your inbox. This app seamlessly integrates with your email account, automatically detecting tracking numbers from your incoming emails and offering instant updates on the status of your packages. With its user-friendly interface, you can easily manage multiple shipments from different carriers without the hassle of switching apps or websites. The app notifies you of any status changes, delays, or estimated delivery times, ensuring that you are always informed about your packages' whereabouts. Live Shipment Track For Email supports a wide range of courier services, making it versatile for various users. Whether you are expecting personal purchases or managing business shipments, this app streamlines your tracking process and keeps your logistics organized effortlessly.
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Live tracking updates
Real-time delivery status
Email tracking embed

Trainable Gen AI assistant for your store! Show more

Superstore: AI Sales Assistant is an innovative chat-based AI solution designed for Shopify stores, enhancing customer interaction by answering queries 24/7. Utilizing natural language processing, it comprehensively understands and interprets product information from your online catalogs, making it easier for site visitors to get the details they need to make informed purchase decisions. The AI instantly updates its knowledge base from documents and webpages, ensuring accurate and current responses to user inquiries. With Superstore, store owners have the flexibility to edit and customize AI-generated responses, allowing them to maintain control over customer interactions. By boosting engagement through responsive and personalized communications, Superstore aims to drive higher conversion rates for online retailers. The app also facilitates real-time product data lookup and addresses queries related to store policies, such as refunds and shipping, providing a seamless customer service experience.
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Real-time product lookup
Customize ai responses
24/7 query handling

Turn your visitors into buyers and keep them coming back Show more

Acobot Virtual Shop Assistant is a sophisticated AI tool designed to tackle common e-commerce challenges. Acting as a virtual assistant, Aco addresses issues such as low conversion rates, high cart abandonment, slow email list growth, and ineffective email marketing. By providing personalized shopping experiences and strategic engagement, Aco aims to enhance visitor interactions and encourage purchasing behaviors. The app offers targeted solutions to boost conversion rates by understanding visitor needs and reducing cart abandonment through timely interventions. Additionally, Aco helps grow your email subscriber list and optimize newsletter strategies for better customer retention and sales. With its comprehensive approach, Acobot Virtual Shop Assistant is a valuable asset for any online retailer looking to maximize their sales potential.
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Conversion optimization
Cart abandonment reduction
Email list growth
Effective email marketing
  • $5 / Month
  • Free Plan Available
  • 7 Days Free Trial

Easily organize your FAQs directly and native in your store Show more

**FAQs on Metaobjects** is a powerful Shopify app designed to enhance your store's content through pre-defined answers to frequently asked questions, effectively reducing the time spent on customer support. By utilizing Shopify's native Metaobjects, the app ensures seamless data ownership, stable performance, and optimized SEO, providing users with a reliable content management solution. It also supports structured data for Google's Rich Snippets, enhancing your store's visibility in search results right out of the box. The app automatically creates the metaobject definitions and guides you through content management, offering theme blocks for easy integration in the template editor. It accommodates up to 1000 entries, efficiently rendering content server-side with Liquid to maintain performance and SEO benefits. Additionally, the app offers customizable, pre-designed storefront blocks that can be easily integrated and styled with custom CSS, while also allowing developers to manage entries through Shopify's official API for a seamless experience.
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Seo optimization
Organize faqs
Native store integration
Structured data
Pre-defined answers
Theme blocks
  • $6-$12 / Month
  • Free Plan Available
(3.5/5)
2 Reviews

Simplify Your Form Creation Show more

Zeal FormFactory, developed by ZealousWeb, is a powerful yet user-friendly application designed to simplify the creation of custom forms. The app’s intuitive functionalities allow users to design a diverse array of forms swiftly and effortlessly, making it an ideal solution for efficient form building. Users can create multiple forms for their stores with ease and enjoy the flexibility of crafting unlimited forms at an affordable price. The ability to export each form as a PDF in an email enhances the app’s utility, ensuring seamless sharing and record-keeping. Whether you need forms for surveys, registrations, or feedback, Zeal FormFactory provides a robust and accessible platform for all your form-building needs. Its dynamic capabilities and ease of use have made it a favored choice among businesses and individuals seeking an effective form creation tool.
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Multiple forms
Create custom forms
Intuitive functionalities
Unlimited forms
Export pdf option

Manage and process your Pos Malaysia orders Show more

The Pos Malaysia app for Shopify streamlines your business's shipping operations by offering a comprehensive suite of features tailored to meet all your logistical needs. With this app, you can effortlessly generate shipping e-consignment notes, ensuring your shipments are organized and documented efficiently. It allows for easy management of existing shipments, offering you the convenience of tracking all your parcels in one centralized location. Whether you need to request a pickup or schedule a drop-off, Pos Malaysia provides a seamless experience to handle these tasks with ease. The app also supports generating multiple consignment notes, enabling you to manage volume shipments without a hitch. Perfect for businesses looking to optimize delivery management, Pos Malaysia is your reliable partner in ensuring smooth and efficient shipping operations.
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Manage shipments
Track parcels
Create e-consignment notes
Request pickup
Arrange drop-off
Generate consignment notes

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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