bitChat: WhatsApp AI Chatbot

Develop by bitbybit Studio

$39-$299

/ Month

Free plan available 7 Days Free Trial

Connect instantly to WA. Complete WA Platform, CS, Widget.

Product recommendations

Order tracking

Ticketing system

Ai training

Ai agents

Flow builder

Multi-step quizzes

Ai chatbot support

Ai tagging

About bitChat: WhatsApp AI Chatbot

Launched May 01, 2023

Built by bitbybit Studio

Email :

[email protected]

Address

Rancho Cucamonga, CA, US

Website Privacy policy FAQ

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ZB: WhatsApp & Messenger Chat

(109 Reviews)

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$4.99-$19.99 / Month

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Description

Power up your chats: AI that sells, supports, and connects on WhatsApp & more

bitChat is engineered for Shopify merchants who demand more than just chat. Our AI agents not only answer questions—they take action. With deep Shopify integration, bitChat accesses real-time store data to update carts, track inventory, and prevent overselling. Enjoy robust WhatsApp integration for seamless product catalogs and in-chat checkout. Streamline support and sales across WhatsApp, Instagram, and Facebook with an all-in-one inbox and smart AI-to-human handoffs.

AI-Powered 24/7: Answer inquiries and drive orders on WhatsApp
Smart AI Actions: Automate orders, inventory checks, and issue resolution
AI Tagging: Auto-categorize chats by urgency, sentiment, and intent
WhatsApp Commerce: Showcase products, collect data, and enable seamless checkout
All-in-one Inbox: Manage chats from WhatsApp, Instagram, and Facebook

Pros

All-in-one communication platform designed for Shopify stores using WhatsApp
Unifies customer communication into one inbox
Features AI Agents for efficient customer service
Includes Ticketing system to keep inquiries organized
Advanced Flow builder for creating no-code automations
Tracks web activity for better customer insights
AI Chatbot specializes in e-commerce tasks like Product Recommendations and Order Tracking
Supports multi-step quizzes for enhanced customer support and sales optimization
24/7 AI Chatbot support on WhatsApp and Instagram
Automated AI Training integrates product info and order history seamlessly
Intelligent AI Tagging for re-marketing and insights
Omni-channel support for WhatsApp, Instagram, and Google

Cons

May require an initial setup period for full integration with Shopify
Dependent on AI accuracy which might need occasional manual adjustments
Might need continuous updates to keep up with evolving e-commerce trends
Advanced features could have a steeper learning curve for non-technical users

Top Helpful Reviews

吃货老板娘® LadyBossFoodie

Mar 12, 2025 on Shopify

When we were struggling with random Whatsapp Business bans, the team has helped us in setting up Whatsapp Business API and supported our migration and our never-ending questions. We've been using this for 2-3 months now, no big hiccups, works like a charm.

StyleSphere

May 17, 2024 on Shopify

bitChat is a lifesaver! Managing customer inquiries on WhatsApp has never been easier. The AI chatbot is super helpful, and the ticketing system keeps everything organized.

SESA

Mar 08, 2024 on Shopify

Very good app, help us to manage customers chat, have a clean simple and user friendly interface also easy to setup. Make us more faster to service the customers and good for the after sales service. Customers statisfication going high after use the app.

Kuvings Indonesia

Mar 08, 2024 on Shopify

Excellent overall for using this app. Manage customers and very helpful. Convenient chat application to helps you always be in touch with clients. I definitely recommend you to use this app.

GEULIS & KASEP

Sep 11, 2023 on Shopify

Really great app for creating whatsapp automations. They helped us in establishing our WhatsApp Marketing Channel and their team worked tirelessly to help us maintain our customer perfectly! The platform has all the basic features that you need to get started. The team is prompt in responding and ensures that we are able to find solutions to any issues that we are facing.

BIYU

May 16, 2023 on Shopify

Very useful! Highly recommended for those of you who find difficulty in managing customer service agents. You can save time in finding the right sentence with AI, provide faster responses, and making communication more efficient.