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CallTrackingMetrics

Free plan available

Call Tracking & Automation Platform for Merchants

Dynamic number insertion
Automated sms follow-ups
Real-time buyer insights
Conversation analytics
Ad tracking numbers
Sms campaigns for orders
View caller order history
Customizable conversion triggers

About CallTrackingMetrics

Built by CallTrackingMetrics LLC

Email :

[email protected]

Address

877 Baltimore Annapolis Boulevard, Severna Park, MD, 21146, US

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Introduction Video

Description

Easily connect offline conversations to online sales. Close more sales with automatic SMS follow up.

Effectively track and manage calls related to orders by connecting offline conversations to online sales with dynamic number insertion (DNI). Close more sales with increased efficiency and automated touchpoints based on real-time buyer insights. Simplify your sales process and improve customer service with full buyer journey details and conversation analytics

Effectively track and manage calls related to orders by connecting offline conversations to online sales with dynamic number insertion (DNI). Close more sales with increased efficiency and automated touchpoints based on real-time buyer insights. Simplify your sales process and improve customer service with full buyer journey details and conversation analytics more
  • Dynamically display ad tracking numbers on your website for accurate attribution
  • Create SMS campaigns around orders and notify customers during fulfillment
  • View caller order history and identify buyer preferences in real-time
  • Customize conversion details to trigger automated customer communication

Pros

  • Effectively tracks and manages calls related to orders
  • Connects offline conversations to online sales with dynamic number insertion (DNI)
  • Increases sales efficiency and closes more sales with automated touchpoints
  • Provides real-time buyer insights for better decision-making
  • Simplifies the sales process and improves customer service
  • Offers full buyer journey details and conversation analytics
  • Enables dynamic display of ad tracking numbers for accurate attribution
  • Supports creation of SMS campaigns to notify customers during fulfillment
  • Allows viewing of caller order history and identification of buyer preferences in real-time
  • Customizable conversion details to trigger automated customer communication

Cons

  • Complexity in setting up dynamic number insertion might require technical know-how
  • Potential integration issues with other CRM or sales tools
  • Can be cost-prohibitive for small businesses
  • Might produce data overload for smaller teams to manage
  • SMS campaign effectiveness could vary depending on customer base

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