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Showing 460 to 480 of 1494 Apps
  • $29 / Month
  • Free Plan Available
  • 14 Days Free Trial

Order Tracking, Support, Product Discovery Show more

ASG ‑ Ecommerce AI Chatbot, also known as AIShopGenie, is a groundbreaking tool designed to revolutionize the eCommerce experience. It provides 24/7 customer support, enabling users to track orders, escalate issues, and search for products seamlessly right within the chat interface. This chatbot is expertly integrated with major eCommerce platforms, ensuring smooth and efficient shopping processes. AIShopGenie enhances customer journeys by utilizing its deep understanding of the site and offering personalized experiences that delight users. Its AI-based product search functionality aids customers in finding exactly what they need while capturing leads and fostering brand loyalty with domain expertise. Experience the transformative power of AIShopGenie and elevate your online shopping today.
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Order tracking
Lead capture
Tailored experiences
Round-the-clock support
In-bot product search

Enhance Shopify with seamless WhatsApp customer communication. Easy setup, no coding required. Show more

ShopziCurious WhatsApp Contact is an innovative app designed to enhance customer interaction on your Shopify store by adding a floating WhatsApp chat button. This feature allows shoppers to connect with your support team or sales agents instantly without diverting away from your storefront, ensuring seamless communication. The app is user-friendly and requires no coding for setup, thanks to its compatibility with Shopify's App Embed feature. Store owners can easily configure multiple agents or departments, customize operator details, and adjust the widget's style, display rules, and working hours to align with their brand's communication strategy. Its integration with the Shopify Theme Editor ensures a smooth setup process, and the app remains lightweight and responsive across all devices. Empower your store with direct customer dialogue and improved service efficiency by leveraging ShopziCurious WhatsApp Contact.
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Easy setup
Floating chat button
Multiple agents support
  • $5-$50 / Month
  • Free Plan Available
(3.2/5)
48 Reviews

Reduce COD RTOs by OTP verifying orders and detecting fraud Show more

CODFIRM COD Verification Suite is a robust tool designed to streamline and secure Cash On Delivery (COD) transactions. By sending an OTP to verify the customer's shipping mobile number and purchase intent, the app mitigates the risk of Return to Origin (RTO) scenarios. It effectively assesses order credibility and flags those with high RTO risk, enabling businesses to act preemptively. CODFIRM also offers smart incentives, motivating customers to switch their COD orders to prepaid, further reducing potential losses. The app facilitates seamless communication with customers by providing real-time updates via WhatsApp, from order confirmation to delivery status. With CODFIRM, businesses can enhance their COD processes, ensuring more secure and successful transactions while minimizing financial setbacks.
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Otp verify orders
Detect fraud orders
Incentivize prepaid conversion
Send whatsapp alerts
  • $14.99-$49.99 / Month
  • Free Plan Available
(4.5/5)
5 Reviews

All-in-One Repair Management Software Show more

Unified Repairs Support is a comprehensive app designed to streamline the repair management process for businesses. It allows users to create unlimited repair requests, ensuring efficient tracking and management of tasks. With the ability to register customers with each repair request, businesses can maintain detailed customer records. The app offers flexibility in managing request statuses, allowing customization beyond the standard "open," "repaired," and "completed" labels, complemented by assigning vibrant colors for easy status identification. Users can track the history of repairs and create unlimited email templates linked to various statuses, facilitating seamless communication throughout the repair process. Additionally, the app simplifies inventory management by enabling users to generate draft orders based on the products used in repairs. Easy to install, with features like internal chat history, ticket notifications, and customer-side form integration, Unified Repairs Support enhances operational efficiency from request submission to completion.
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Email templates
Draft orders
Unlimited repair requests
Customer registration
Status change
Repair history tracking

Advanced AI chatBot based on chatGPT Show more

XunluAI chatBot is an innovative no-code platform designed to transform your store’s customer support experience, enhancing personalized shopping journeys and driving sales growth. By engaging seamlessly with visitors, this chatbot eliminates the need for human intervention, assisting customers in discovering the perfect products and providing real-time personalized recommendations. Beyond sales, XunluAI chatBot refines the after-sales process, simplifying tasks like order status checks, which were previously complex and time-consuming. With its real-time product updates, the chatbot ensures customers have access to accurate and up-to-date information, aiding in boosting sales. Utilizing Vector DB and robot supervision, it minimizes large language model (LLM) “hallucinations” to deliver precise responses. Moreover, its smart conversation analysis captures subtle nuances and emotions, creating a more engaging and responsive interaction with users.
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Personalized recommendations
Order status tracking
Instant customer support
Effortless interaction
Smart conversation analysis
Real-time product updates
  • $5.99-$25.99 / Month
  • 7 Days Free Trial
8.2
1 Reviews

Know which customer is calling you in real time Show more

Swarm - Detect Customer Calls is an innovative app designed to transform how businesses manage customer interactions via calls. By identifying customer names and order numbers in real-time, Swarm provides valuable insights into who is contacting you, enhancing your ability to cater effectively to both existing and potential customers. It automatically renames calls and updates caller IDs, neatly organizing your contact list right on your Android phone and even tracks missed calls, ensuring no opportunity slips by unnoticed. With seamless integration with Shopify, Swarm is tailored for Android users looking to elevate their customer service experience. This strategic tool not only aids in keeping communications organized but also facilitates business growth by optimizing customer service quality and fostering stronger relationships. Supported by a dedicated team, Swarm ensures users maximize its features for optimal business success.
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Integrate with shopify
Detect customer calls
Identify customer details
Save caller id
View missed calls
  • $29.95-$499.95 / Month
  • 14 Days Free Trial
7.7
6 Reviews

Fraud Detector and Chargeback Prevention Solution Show more

Critical.net Fraud Prevention is a robust solution designed to safeguard e-commerce businesses from fraudulent transactions and chargebacks. By providing accurate and comprehensible information about each transaction, Critical.net ensures that your customers are genuine, allowing you to conduct business with increased confidence. Our platform offers a fraud risk score for every order, automatically canceling those flagged as high-risk, thereby protecting your revenue and reputation. With its user-friendly interface, Critical.net empowers online retailers to make informed decisions swiftly and efficiently. Integration is seamless and can be self-managed, eliminating the need for additional support. Let our team of experts handle e-fraud detection while you focus on expanding your business. Trust Critical.net as your preferred partner in fraud prevention, ensuring the growth and success of your online store.
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Fraud risk scoring
High-risk order cancellation
User-friendly platform
Self-integration capability
  • $9.99-$19.99 / Month
  • 14 Days Free Trial
7.9
5 Reviews

Collect vital information about why shoppers leave your store Show more

Simplify Exit Intent Survey is an intuitive app designed to gather valuable feedback from customers just as they are about to leave your online store. With customizable exit intent popups, you can provide options for customers to select their reasons for leaving, including an "Other" option for personalized feedback. The app features an easy-to-use editor and custom CSS capabilities, allowing you to style your popups to match your store's aesthetic seamlessly. By understanding the reasons why shoppers leave, you gain crucial insights to refine your store's features and improve its user experience. This feedback-driven approach empowers you to address potential pain points, enhance customer satisfaction, and ultimately maximize your store's revenue potential. With responses that truly matter, you can strategically boost the overall performance of your business.
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Custom css
Revenue maximization
Intuitive editor
Exit intent popup
Custom response options
Ux improvements

Streamline email responses with AI; reduce support workload efficiently.

  • $29-$899 / Month
  • 14 Days Free Trial
7.2
176 Reviews

Convert more customers w/ AI powered helpdesk and live chat Show more

Reamaze Live Chat Helpdesk CRM is a robust platform designed to enhance customer engagement and drive business growth. It leverages AI chatbots and live chat tools optimized for sales, helping turn potential shoppers into loyal, repeat buyers. The app offers a unified helpdesk inbox and CRM, seamlessly integrating conversations from various sources like email, social media, SMS, and voice calls, and mapping them to orders, revenue, returns, and reviews. Reamaze allows businesses to manage and modify Shopify orders directly within customer support chats, streamlining operations. With AI-driven automation, teams can create responses, write FAQ articles, build chatbots, and summarize interactions efficiently. Additionally, businesses can automate standard tasks to save time and utilize features like satisfaction surveys, status pages, and push notifications to keep customers engaged and informed. Overall, Reamaze empowers teams to work smarter and faster, ensuring a seamless and personalized customer experience.
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Push notifications
Automations
Order management
Ai chatbots
Content generation
Unified inbox
  • $0.99-$14.99 / Month
  • 7 Days Free Trial
8.2
1 Reviews

Eliminate manual tasks by automated return workflows Show more

PersiFund Automated Returns transforms the often frustrating process of returns into a valuable sales opportunity. By offering a self-service returns center, it empowers customers to manage their returns effortlessly while receiving real-time email notifications to stay updated on the return status. The app centralizes returns management, streamlining the process and resulting in time and cost savings for both businesses and their customers. With customizable return solutions, PersiFund encourages exchanges instead of outright returns, thereby preventing lost sales and enhancing customer satisfaction. The platform also incorporates advanced features like an automated branded returns and exchange portal, sophisticated eligibility rules to thwart fraud, and seamless integration with shipping carriers. Additionally, access to detailed returns data allows businesses to make informed decisions to further minimize returns and boost sales success.
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Automated workflows
Self-service returns center
Real-time email notifications
Centralized management platform
Customizable return solutions
Branded returns portal
  • $29-$149 / Month
  • Free Plan Available
  • 7 Days Free Trial

"Transform visitors into buyers with AI chatbot and seamless support integration."

Post-purchase survey for attribution, customer insights & RIO. Show more

SurveyHive - Customer Surveys is a powerful tool designed to elevate your Shopify store's customer experience effortlessly. With an easy setup process, businesses can quickly create personalized post-purchase surveys that gather essential customer insights. The app's customizable features, including 5-star ratings, fun emoji surveys, dropdown questions, and multi-choice options, help engage customers and collect diverse feedback. With robust reporting and analytics capabilities, SurveyHive provides deep insights to inform data-driven decision-making and optimize business strategies. Customer tagging and segmentation features enable targeted communication with specific groups, enhancing loyalty and satisfaction. By implementing SurveyHive, merchants can increase their store's success by gaining valuable insights, improving customer interactions, and refining their business approach.
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Easy setup
Customer tagging
Customizable questions
Powerful reporting
5-star ratings
Emoji surveys
  • Free Plan Available
8.2
1 Reviews

Manage and sell your returns with our all-in-one solution. Show more

Hafback is an innovative app designed to revolutionize the way returns are managed, seamlessly integrating with a returns recommerce marketplace. By starting with a custom-branded returns portal, businesses can offer a streamlined return process where eligible items are quickly listed for resale on the Hafback marketplace. This unique system not only helps retailers save on return costs but also provides consumers with discounted prices on second-hand goods. Additionally, Hafback contributes to environmental sustainability by reducing waste and emissions associated with traditional return processes. The app features a self-serve customer returns portal, automated processes for approvals and shipping, and comprehensive returns data analytics for retailers. With Hafback, gain real-time insights through a detailed dashboard, allowing better management and visibility of customer returns.
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Seamless integration
Branded returns portal
Process automation
Returns analytics
Visibility dashboard
  • $10 / Month
  • 7 Days Free Trial
6.7
36 Reviews

Live order tracking for your customers. They'll love it. Show more

Order Lookup by venntov is a powerful Shopify app designed to enhance customer satisfaction and reduce support inquiries. By integrating a user-friendly portal directly into your Shopify storefront, customers can easily track their orders in real-time using just their email address and order number. This self-service feature empowers customers, providing them instant access to their order details, including any specific notes or tracking updates added by the store owner. Supporting over 100 shipping carriers, Order Lookup ensures comprehensive tracking capabilities, catering to a broad range of customer needs. Furthermore, the app offers a customizable order lookup page, allowing store owners to tailor the experience to align with their brand aesthetics. Overall, Order Lookup streamlines the purchasing process, creating a more seamless and informed shopping experience for customers.
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Real-time updates
Carrier integration
Customer portal
Customizable page
Live order tracking
  • Free Plan Available
  • 7 Days Free Trial
9.1
6 Reviews

Boost D2C growth with WhatsApp automation and AI chatbots. Show more

The Botmode app is designed to boost the growth of direct-to-consumer (D2C) brands by leveraging the power of WhatsApp automation. This innovative tool enhances communication, providing a seamless customer experience by automating tasks such as order updates, shipping notifications, and promotional messages. With its AI-powered chatbots, The Botmode offers 24/7 customer support, helping businesses recover abandoned carts and increase conversion rates. The app integrates effortlessly with platforms like Shopify, reducing return-to-origin (RTO) and customer acquisition costs (CAC) while delivering personalized experiences. By streamlining processes and engaging customers in real-time, The Botmode helps brands improve efficiency and drive sales growth.
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Shipping notifications
Ai chatbots
Platform integration
24/7 support
Cart recovery
Whatsapp automation
  • $2.99 / Month
  • Free Plan Available
  • 3 Days Free Trial
9.1
1 Reviews

Bridge the gap between browsing and buying with whatsapp chat Show more

The Vista WhatsApp Chat Button app offers a seamless way to enhance customer communication by integrating a WhatsApp button directly onto your website. With this tool, businesses can instantly connect with customers, addressing inquiries in real-time and providing the essential human interaction that often influences purchasing decisions. Users can easily select a WhatsApp number and prefill custom messages, ensuring that customer interactions start on the right note. This no-code, mobile-friendly solution simplifies the process of building and maintaining customer relationships, offering prompt and personalized support at every step. Additionally, the app provides flexibility with features such as the ability to add a floating button for both desktop and mobile versions of a website, choose its position, and even disable it temporarily if needed. By leveraging this intuitive communication tool, businesses can significantly enhance customer engagement and satisfaction.
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No coding required
Mobile-friendly
Instant communication
Custom prefilled message
Floating whatsapp button
Button positioning
  • $14.99-$44.99 / Month
  • Free Plan Available

Share, Chat, Explore, Compare and Shop together with friends Show more

Friendzy - Shop with Friends is a dynamic app that revolutionizes online shopping by transforming it into a social experience. With Friendzy, you can shop alongside your friends and family, no matter the distance, creating a virtual hangout while exploring your favorite stores. The app allows you to engage in lively chats, share laughs, compare items, and exchange shopping tips in real-time. It offers diverse shopping styles, letting you seamlessly switch between 'tag along' for a guided experience, 'together' for synchronized shopping, and 'independently' for solo exploration. Friendzy also provides a unique feature to launch interactive shopping sessions and stream your experience live to friends, ensuring they don’t miss out on your finds. Whether you're sharing a virtual window-shopping adventure or coordinating on planned purchases, Friendzy makes every shopping session memorable and fun.
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Interactive experience
Shop together
Private streaming
Switch styles

Premium live chat service via AI chatbots & smart workbench Show more

Instadesk-Live Chat & AI Chatbot is a comprehensive Shopify customer service app designed for global e-commerce businesses. It offers a multimedia, end-to-end solution that integrates seamlessly with the Shopify platform, enhancing customer interactions and expediting case resolutions. The app features AI-driven chatbots that provide 24/7/365 service, ensuring efficient handling of inquiries, even during peak sales periods. Instadesk supports omni-channel communication, including platforms like Phone, SMS, Meta, Instagram, WhatsApp, Line, and Email, catering to diverse customer preferences. Its AI automation capabilities handle complex business sessions and FAQs, while recommending messages and actions tailored to user preferences. With multilingual support, Instadesk bridges language gaps to serve a worldwide audience and employs data analytics for insights that optimize services and boost sales.
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Multilingual support
Customization options
Omni-channel support
Data analytics
Ai-driven automation
  • $49-$69 / Month
  • Free Plan Available
  • 7 Days Free Trial
8
5 Reviews

Market, Sell & Support with the All In One Messaging Platform Show more

Desku − AI Chatbot + ChatGPT is a powerful customer experience platform tailored for online stores aiming to enhance their customer service and drive sales. This versatile application provides ready-to-use sales and support chatbots that effectively increase revenue by swiftly answering common queries from customers. By consolidating all customer interactions, Desku ensures seamless communication across various channels, such as email, chat, Instagram, and Facebook, through a unified inbox. It streamlines operations with features like order management, allowing users to edit, refund, duplicate, and cancel orders directly within the platform. Desku also enhances efficiency through AI-powered ticket management, enabling quick responses to customer inquiries. Its AI CoPilot feature equips support teams with instant access to comprehensive customer details, further elevating service quality. Additionally, Desku offers 24/7 AI support to tackle FAQs via a Help Center and chat functionalities, ensuring consistent and reliable customer assistance.
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Order management
Quick responses
24/7 ai support
Omnichannel inbox
Ai copilot

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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