7.8
Reveni Returns & Exchanges logo

Reveni Returns & Exchanges

Develop by Reveni
Free App

Turn returns and exchanges into a lever for loyalty and sales

Tailored return portal
Merchant dashboard
Automate rma process
Customizable return methods
Automated instructions
Control over returns
Automatic refunds
Enhanced transparency
Simplicity in returns
1 Reviews
7.8

About Reveni Returns & Exchanges

Launched May 19, 2023

Categories

Built by Reveni

Email :

[email protected]

Address

Calle, Madrid, M, 28001, ES

Website Privacy policy

Description

Improve your post-sales experience. Turn returns and exchanges into a lever for loyalty and sales.

Increase customer loyalty and increase recurring sales with Reveni. Provide an exceptional post-purchase journey with our tailored Return portal and Merchant dashboard, enhancing transparency, simplicity, and speed for returns and exchanges. Automate your RMA process and communications by defining policies, return reasons, and shipping methods. Reduce expenses and complaints while streamlining your operations, eliminating wait times and maximizing customer satisfaction.

Increase customer loyalty and increase recurring sales with Reveni. Provide an exceptional post-purchase journey with our tailored Return portal and Merchant dashboard, enhancing transparency, simplicity, and speed for returns and exchanges. Automate your RMA process and communications by defining policies, return reasons, and shipping methods. Reduce expenses and complaints while streamlining your operations, eliminating wait times and maximizing customer satisfaction. more
  • Branded easy-to-use return portal empowers customers for self-refunds/exchanges
  • Customizable return methods based on location, transaction type & order amount
  • Instructions sent automatically to ensure products are returned successfully
  • Increased control over return and exchange processes with our dashboard
  • Accept/reject returns and trigger refunds automatically

Pros

  • Enhances customer loyalty and increases recurring sales
  • Provides an exceptional post-purchase journey with a tailored return portal and merchant dashboard
  • Improves transparency, simplicity, and speed for returns and exchanges
  • Automates RMA process and communications by defining policies, return reasons, and shipping methods
  • Reduces expenses and complaints while streamlining operations
  • Eliminates wait times and maximizes customer satisfaction
  • Empowers customers with a branded, easy-to-use return portal for self-refunds/exchanges
  • Offers customizable return methods based on location, transaction type, and order amount
  • Automatically sends instructions to ensure successful product returns
  • Increases control over return and exchange processes with the dashboard
  • Supports automatic acceptance/rejection of returns and triggering of refunds

Cons

  • Potential initial setup time and effort to define policies, return reasons, and shipping methods
  • Dependency on the platform's effectiveness and stability for smooth operation
  • Possible issues with integration into existing ecommerce systems
  • Requirement for continuous updates and maintenance to ensure optimal performance

Rating And Reviews

renatta&go

Aug 10, 2023  on Shopify

It has been just a month since we installed the App, and we have already experienced a huge decrease of our "where is my money?" and "did you receive my return?" tickets. Hence, our team can focus on higher value tasks. Furthermore, we see that our re-purchase ratio is increasing, thanks to clients having their money back in 6 seconds. To finish with, Reveni's team is always willing to help us, and they completely understand our business needs, which make them a perfect partner.

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