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Showing 500 to 520 of 1078 Apps
SolveBot

SolveBot

  • $100 / Month
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AI Powered Customer Support Show more

SolveBot is a comprehensive customer support solution seamlessly integrated into your Shopify admin dashboard. It streamlines the process of managing customer inquiries by routing emails sent to your designated support address directly to the SolveBot system. The AI backend then drafts intelligent and contextually relevant responses that are emailed back to your customers, ensuring efficient and effective support. Users can optimize SolveBot's performance by enriching the AI training manual with store-specific policies and product information, thereby improving the AI Assistant's ability to handle complex queries. With features like automated ticket management and rapid response generation, SolveBot empowers businesses to elevate their customer service operations. The app fosters a robust support environment that adapts and grows with your ecommerce needs on Shopify.
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Email response automation
Ai ticket management
Ai training manual
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Parcel Protect

Parcel Protect

  • Free Plan Available
8.2
2 Reviews
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Insurance and claims management platform Show more

NTI Delivery Insurance is a comprehensive solution designed to offer peace of mind for e-Commerce businesses and their customers by providing reliable shipping and delivery insurance. Powered by NTI, Australia's leading expert in shipping and logistics insurance, this app secures transactions by covering theft, damage, and loss during shipping. Easily integrated into your online store, it enhances customer satisfaction and protects your business reputation by efficiently managing potential claims. The user-friendly platform offers real-time data and transparency, keeping both you and your customers informed about the status and resolution of claims. By opting for NTI Delivery Insurance, you can focus more on your business operations while trusting that claims are handled expertly from start to finish. This ensures that every transaction is safeguarded by Australia's trusted insurance specialists.
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Theft protection
Claims management
Damage coverage
Loss coverage
Transaction integration
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EVM Customer Testimonials

EVM Customer Testimonials

  • $7.99-$14.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.3
196 Reviews
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Collect & Show Testimonials with photos in slider & grid style Show more

EVM Customer Testimonials is a versatile app designed to effortlessly showcase your customer testimonials in a visually appealing grid or slideshow format. The app simplifies the process of collecting feedback, enabling you to gather testimonials via a website submission form or email form for convenient moderation. Enhance your showcase with photo reviews by collecting and displaying product photos from your customers. Whether you prefer a sleek grid or dynamic slideshow presentation, choose from five pre-made templates to suit your brand's style. The app offers easy sorting of testimonials through a user-friendly admin panel, ensuring seamless organization. With customizable features and dedicated support, EVM Customer Testimonials is a valuable tool for building trust and increasing credibility with potential customers by highlighting authentic customer experiences.
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Photo reviews
Premade templates
Slideshow format
Testimonials grid
Submission form
Sort testimonials
Install App
eCommerce Returns Management

eCommerce Returns Management

  • $29-$49 / Month
  • Free Plan Available
  • 30 Days Free Trial
8.2
8 Reviews
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Unlock an exceptional returns experience Show more

The eCommerce Returns Management app simplifies the return process for both customers and businesses. By logging into a white-label return portal that mirrors your Shopify site, customers can effortlessly select replacement items or opt for store credit refunds. They have the flexibility to choose between home pickup or dropping off their returns at nearby courier offices. Businesses benefit from automatic return notifications and access to detailed analytics via the ReturnKey dashboard. The app also features automatic exchange order creation, ensuring that customers receive their desired size and color. Integrated shipping services streamline the return logistics, while customizable return logic enhances efficiency based on your specific policies. With advanced analytics, gain deeper insights into customer preferences and behaviors, ultimately boosting satisfaction and operational efficiency.
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Advanced analytics
Analytics dashboard
Automatic notifications
Integrated shipping
White-label portal
Store credit refunds
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enbotAI Product Recommendation

enbotAI Product Recommendation

  • $29-$89 / Month
  • Free Plan Available
  • 7 Days Free Trial
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Smart Product Recommendation powered by Conversational AI Show more

EnbotAI is a no-code platform tailored for Shopify merchants to effortlessly create and deploy AI-driven customer service assistants. By automating responses to frequently asked questions and delivering product recommendations, it enhances customer support efficiency. The app features a visual flow editor that allows users to easily customize AI responses and design conversation flows, ensuring a personalized shopping experience for each customer. Seamless integration with Shopify allows for quick setup, making it accessible for all users. EnbotAI also provides round-the-clock customer engagement, ensuring that inquiries are addressed instantly at any time. With its ability to offer personalized product recommendations during chats, it helps drive sales and improve customer satisfaction. Ultimately, EnbotAI empowers merchants to provide exceptional customer service with minimal effort.
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Ai-powered recommendations
No-code platform
Visual flow editor
Automated response
24/7 engagement
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Formilla Live Chat + Chatbot

Formilla Live Chat + Chatbot

  • $17.49-$74.99 / Month
  • Free Plan Available
  • 15 Days Free Trial
8.2
20 Reviews
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Live chat and chatbot to increase sales and improve support! Show more

Formilla Live Chat + Chatbot is a powerful tool designed to enhance customer interaction and boost sales through real-time chat and intelligent chatbots. By integrating a "Chat with us" button on your website, you can provide immediate customer support, which is preferred over traditional phone and email communication. With flexible packages starting from a free plan for single users to advanced premium options, Formilla Live Chat caters to businesses of all sizes. Its marketing popups provide an innovative way to engage customers, increasing conversion rates. Additionally, the app allows you to monitor website visitors in real-time and initiate chats to build connections. The 24/7 chatbot feature helps in automatically qualifying leads and marketing products, ensuring efficiency even when you’re offline. With mobile app support, Formilla Live Chat enables you to stay connected with your customers from anywhere around the globe.
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Real-time chat
Visitor monitoring
Lead qualification
Mobile apps
Marketing popups
Install App
Zadarma

Zadarma

  • Free Plan Available
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Get new customers after an incoming call, call them back Show more

Zadarma is designed to streamline your communication process with customers, offering seamless functionality to boost your business interactions. This app allows you to effortlessly make calls and listen to call recordings, providing crucial insights and the ability to nurture client relationships. When a new customer reaches out, the app automatically generates a customer profile and saves the call recording, which can be easily accessed and reviewed. Integration with Shopify means you can make calls to Shopify customers and access call recordings directly through the Shopify interface, enhancing operational efficiency. For incoming calls from unknown numbers, Zadarma facilitates automatic customer creation, ensuring no potential lead is missed. Additionally, it displays customer names on your IP phone during incoming calls, allowing for more personalized communication. This comprehensive solution supports businesses in managing customer interactions effectively and efficiently.
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Make customer calls
Listen call recordings
Auto-create customers
Caller id display
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Phone ‑ Calls, SMS, Campaigns

Phone ‑ Calls, SMS, Campaigns

  • $19-$49 / Month
  • Free Plan Available
8.2
1 Reviews
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Allow customers to reach you via texts, internet & phone calls Show more

Rippledesk: Free Calls & Texts is a versatile communication app designed for merchants, offering a floating call widget and dedicated business phone numbers with both call and SMS capabilities. It allows businesses to receive free calls directly from their websites, enhancing customer interaction without additional charges. Rippledesk offers customization features, including welcome messages, business hours, call recording, voicemail management, and an interactive voice response (IVR) phone menu. The app's shared Inbox feature helps teams stay organized by marking conversations as open or closed, tagging staff, leaving notes, and efficiently managing customer communications. With a live dashboard, sales and support teams can manage calls in real time, ensuring no conversation is missed. This tool is ideal for businesses looking to streamline their communication process and provide excellent customer service.
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Conversation management
Shared inbox
Floating call widget
Business phone numbers
Call and sms capabilities
Custom welcome messages
Install App
Serializer ‑ Product Tracking

Serializer ‑ Product Tracking

  • $9-$19 / Month
  • 7 Days Free Trial
8.2
3 Reviews
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Track sold products using serial numbers Show more

Serializer ‑ Product Tracking is a comprehensive app designed to streamline the management of sold products by eliminating the need for cumbersome spreadsheet tracking. It provides an effortless way to assign and store unique information such as serial numbers, warranty details, and custom item data to each product. By simply entering a serial number or other product-specific details, users can swiftly access order and customer information, enhancing efficiency and accuracy in tracking. The app also benefits customers by allowing them to verify their received items through item information embedded in the website or through notifications. Users can utilize custom fields for detailed tracking, including supplier SKU, lot numbers, and expiry dates. Furthermore, Serializer enables quick bulk printing of orders with customizable templates, optimizing the order fulfillment process.
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Assign unique information
Custom item fields
Search & verify products
Print orders in bulk
Install App
Vennie: AI Chatbot for Zendesk

Vennie: AI Chatbot for Zendesk

  • $1499-$499 / Month
9.1
4 Reviews
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24/7 KI-Chatbot: steigert den Umsatz, automatisiert Support Show more

Vennie is an AI chatbot designed specifically for Shopify stores, offering round-the-clock customer support to enhance both sales and customer satisfaction. By instantly addressing customer inquiries, Vennie eases the workload of your support team and boosts conversion rates. The AI bot is dynamic in its responses, pulling information directly from your shop to provide accurate and timely assistance. Vennie also features AI characters that adapt and vary across different communication channels, ensuring a tailored customer experience. Additionally, the chatbot continuously learns from your store's data to improve its performance and service quality over time. This innovative solution not only streamlines support operations but also contributes to a seamless shopping experience for your customers.
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Ai chatbot
Automated replies
24/7 support
Boost sales
Dynamic responses
Learns from data
Install App
Channels ‑ web calls and ivr.

Channels ‑ web calls and ivr.

  • $29-$75 / Month
  • 7 Days Free Trial
(1/5)
1 Reviews
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Web calls for you and your customers.

Quick setup
Web calls
Contact center
Ivr integration
Install App
Mega Callback

Mega Callback

  • $4.99-$29.99 / Month
  • Free Plan Available
9.1
14 Reviews
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Schedule phone calls back to your customers efficiently Show more

Mega Callback is a powerful tool designed to help your business thrive by ensuring you can reconnect with your customers faster than your competitors. By enhancing your responsiveness, the app lays the groundwork for increased sales, ensuring that your store becomes a trusted choice for customers who value reliability and prompt service. The app not only streamlines communication but also gives your store a polished, professional appearance, fostering customer confidence in your brand. With Mega Callback, you can implement an efficient sales tunnel that underscores your label's credibility, ultimately driving more orders and boosting your revenue. It allows you to schedule calls at convenient times, ensuring seamless communication with clients. Moreover, you can set your available hours and working days, aligning customer interactions with your business operations. Experience the competitive advantage of swift callbacks and a finished look with Mega Callback.
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Customer callback scheduling
Set availability time
Sales tunnel creation
Install App
ESTS WhatsApp

ESTS WhatsApp

  • $99.99 / Month
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Customers of your store can directly contact your support team Show more

ESTS WhatsApp is an intuitive app designed to streamline communication by connecting users directly with agents via WhatsApp. Leveraging the widespread popularity of WhatsApp as a chat platform, this app simplifies the process of getting your questions answered. With just a click on the WhatsApp icon at the bottom-right corner of the screen, you'll be presented with a list of available agents. Choose any agent's name to begin an immediate conversation, making it easy and efficient to seek assistance. The app requires no coding knowledge or additional setup, ensuring a hassle-free experience for all users. Whether you need quick support or answers to specific queries, ESTS WhatsApp facilitates direct and seamless interactions with agents.
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No coding required
Easy setup
Whatsapp integration
Direct contact
Agent list
Install App
OT: WhatsApp Chat & FAQ

OT: WhatsApp Chat & FAQ

  • Free Plan Available
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Enhance your customer support via WhatsApp Chat and FAQ Show more

OT: WhatsApp Chat & FAQ is a versatile app designed to streamline customer support and enhance user experience by enabling instant communication through WhatsApp. With this app, businesses can quickly redirect customers to WhatsApp for immediate assistance, improving response times and satisfaction. The app allows customization of the helpdesk widget to seamlessly integrate with the business's theme, creating a cohesive and pleasant visual experience for users. Additionally, the infinite FAQ database helps businesses efficiently address common customer inquiries by creating tailored frequently asked questions. This feature not only boosts customer satisfaction but also supports increased conversion rates by ensuring timely and informative responses. Users can also customize working hours and automate holiday messages, ensuring consistent communication. Overall, OT: WhatsApp Chat & FAQ is a comprehensive solution to enhance customer interaction, satisfaction, and business efficiency.
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Whatsapp integration
Customizable helpdesk
Infinite faq database
Quick support redirection
Holiday messages
Storefront customization
Install App
PalSync | PayPal Tracking Pro

PalSync | PayPal Tracking Pro

  • $8.99-$14.99 / Month
  • 3 Days Free Trial
2 Reviews
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PayPal tracking, Auto sync tracking info to PayPal Accounts Show more

PalSync PayPal Tracking Sync is a powerful tool designed for e-commerce merchants to effortlessly manage their transaction tracking. With the ability to add tracking numbers to PayPal and Stripe in just five seconds with a single click, PalSync significantly reduces the administrative burden while enhancing order verification. This efficiency helps merchants mitigate the risks of payment fraud, disputes, and chargebacks, ensuring smoother transactions and quicker fund releases. By providing real-time tracking information, the app ensures customers receive timely updates, increasing their satisfaction and reducing anxiety over their orders. Additionally, PalSync allows users to seamlessly update tracking information for transactions up to 365 days old, ensuring comprehensive record-keeping. The app also features courier mapping capabilities, effectively synchronizing courier data from Shopify to PayPal. With PalSync, managing e-commerce transactions becomes less time-consuming and more secure, boosting customer trust and merchant confidence.
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Performance tracking
Courier mapping
Real-time tracking
Auto sync tracking
Order verification
Old orders processing
Install App
Chatfuel: Sales AI Chatbot

Chatfuel: Sales AI Chatbot

  • $59 / Month
  • 7 Days Free Trial
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Enhance sales by integrating WhatsApp with ChatGPT-chatbots Show more

Chatfuel: Sales AI Chatbot is an innovative app designed to enhance your sales and boost revenue through automation on WhatsApp, seamlessly integrating ChatGPT technology. This app allows businesses to automate personalized communication by sending exclusive offers, tailored product recommendations, and reminders about abandoned carts, significantly improving conversion rates. Key features include sending automated order confirmations and providing real-time shipping updates to keep customers informed every step of the way. With live chat functionality, businesses can offer unparalleled customer support with the help of multiple agents, enhancing customer satisfaction and loyalty. The built-in AI ensures that interactions remain engaging and relevant, simplifying the sales process while maximizing efficiency. Whether you’re looking to streamline operations or improve user experience, Chatfuel offers a comprehensive solution tailored for modern business needs.
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Abandoned cart recovery
Automated product recommendations
Personalized messages
Live chat support
Order confirmations
Shipping updates
Install App
Superstore: AI Sales Assistant

Superstore: AI Sales Assistant

  • $49-$129 / Month
  • Free Plan Available
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Trainable Gen AI assistant for your store! Show more

Superstore: AI Sales Assistant is an innovative chat-based AI solution designed for Shopify stores, enhancing customer interaction by answering queries 24/7. Utilizing natural language processing, it comprehensively understands and interprets product information from your online catalogs, making it easier for site visitors to get the details they need to make informed purchase decisions. The AI instantly updates its knowledge base from documents and webpages, ensuring accurate and current responses to user inquiries. With Superstore, store owners have the flexibility to edit and customize AI-generated responses, allowing them to maintain control over customer interactions. By boosting engagement through responsive and personalized communications, Superstore aims to drive higher conversion rates for online retailers. The app also facilitates real-time product data lookup and addresses queries related to store policies, such as refunds and shipping, providing a seamless customer service experience.
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Real-time product lookup
Customize ai responses
24/7 query handling
Install App
GenieButton for conversations

GenieButton for conversations

  • $3 / Month
  • 7 Days Free Trial
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Enhance customer support with real-time chat on your store Show more

GenieButton for Conversations is a versatile chat button app designed to streamline communication with your customers. It offers flexible customization options, allowing you to seamlessly integrate and tailor the chat experience to align with your brand's identity. Whether you're a small business or a large enterprise, GenieButton provides flexible plans to suit your specific needs. Our dedicated support team is committed to assisting you throughout the entire process, from installation to optimization, ensuring a smooth and hassle-free experience. By enhancing your store's customer engagement, GenieButton not only helps you understand customer needs better but also fosters stronger customer relationships. With GenieButton, effortlessly connect with your customers and elevate their interaction experience.
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Real-time chat
Customisation options
Instant connection
Install App
Kombatix Fraud Defense

Kombatix Fraud Defense

  • Free App
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Helping support teams fight friendly fraud at the source. Show more

Kombatix Fraud Defense is an essential app for merchants aiming to protect their online revenue from friendly fraud. Leveraging an extensive network of consumer insights and transactional fraud history, Kombatix empowers businesses to confidently challenge fraudulent refund claims. The app's sophisticated algorithm provides merchants with robust evidence to counter disputes, allowing them to maintain their hard-earned profits. By analyzing billions of historical transactions, Kombatix employs AI to validate legitimate purchases, minimizing the risk of chargebacks. Its user-friendly scoring system equips support staff with the necessary tools to effectively combat fraud. For additional help, users can access support via email and online chat, ensuring merchants always have assistance at their fingertips. Visit the Kombatix website for more information and learn how it can safeguard your business against deceptive practices.
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Data network insights
Transactional fraud history
Confidence in denial
Supporting evidence
Ai validation
Historical transactions
Install App
Pandabot ‑ ChatGPT Chatbot

Pandabot ‑ ChatGPT Chatbot

  • $19-$99 / Month
  • Free Plan Available
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Elevate Customer Experience and Chat Support with Pandabot Show more

Pandabot - ChatGPT Chatbot is an innovative AI-powered Sales Assistant designed to elevate your online store's customer experience. This smart chatbot seamlessly enhances customer engagement by efficiently addressing support queries, ensuring smooth interactions around the clock. With Pandabot, you can drive conversions and foster unparalleled customer loyalty, creating exceptional shopping experiences for your clients. It syncs seamlessly with your product catalog to provide tailored recommendations, helping customers find exactly what they need. Additionally, the chat widget is fully customizable, allowing you to integrate it perfectly with your store's theme for a cohesive brand experience. Transform how you connect with customers and optimize your sales process effortlessly with Pandabot.
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Product recommendations
Customizable widget
Real-time support
24/7 support bot
Install App

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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