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Showing 540 to 560 of 1829 Apps
Cashfree CODFIRM & Checkout

Cashfree CODFIRM & Checkout

  • $5-$50 / Month
  • Free Plan Available
(3.2/5)
48 Reviews
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Reduce COD RTOs by OTP verifying orders and detecting fraud Show more

CODFIRM COD Verification Suite is a robust tool designed to streamline and secure Cash On Delivery (COD) transactions. By sending an OTP to verify the customer's shipping mobile number and purchase intent, the app mitigates the risk of Return to Origin (RTO) scenarios. It effectively assesses order credibility and flags those with high RTO risk, enabling businesses to act preemptively. CODFIRM also offers smart incentives, motivating customers to switch their COD orders to prepaid, further reducing potential losses. The app facilitates seamless communication with customers by providing real-time updates via WhatsApp, from order confirmation to delivery status. With CODFIRM, businesses can enhance their COD processes, ensuring more secure and successful transactions while minimizing financial setbacks.
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Easy AI Shopping Assistant

Easy AI Shopping Assistant

  • $9.99 / Month
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AI-enhanced shopping chat for quick product discovery and seamless checkout.

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POWR: Custom Form Builder Pro

POWR: Custom Form Builder Pro

  • $4.95-$34.99 / Month
  • 14 Days Free Trial
(1.7/5)
4 Reviews
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Easy-to-use custom form builder to create any type of form. Show more

POWR: Custom Form Builder Pro is an essential tool for anyone needing a versatile and reliable form builder. This powerful app allows you to effortlessly collect contact information, process orders, and manage event registrations with ease. It offers seamless integration with all your favorite platforms, automates store management, and supports a variety of functions such as conditional logic and file uploads. The app features a range of pre-built form templates, but also gives you the freedom to design your own forms from scratch. You can set up auto-response emails and instant alerts for new submissions, ensuring real-time updates and streamlined communication. With robust analytics, you can track form performance, submissions, and responses to make data-driven decisions. Plus, enjoy 24/7 email support, live chat, and strategy calls, alongside full access to explore other POWR apps.
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KwikEngage Cart Recovery + WA

KwikEngage Cart Recovery + WA

  • Free Plan Available
  • 7 Days Free Trial
8
158 Reviews
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Boost sales and retention via personalized, multi-channel customer engagement. Show more

KwikEngage Cart Recovery + WA is a powerful app designed to transform your communication channels into effective revenue tools. By leveraging the capabilities of WhatsApp, Email, SMS, Instagram, and Facebook, you can run personalized marketing campaigns, automate customer journeys, and significantly enhance engagement. The app's sophisticated segmentation ensures higher returns on ad spend (ROAS) and improved customer retention. With the all-in-one WhatsApp Marketing feature, you get detailed analytics to guide your strategies. KwikEngage also comes with a unified helpdesk for managing queries across various platforms, ensuring seamless customer service. Furthermore, with a GenAI-powered chatbot, you can automate 80% of customer queries, streamlining support efforts and enabling your team to focus on more complex interactions.
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Postage

Postage

  • Free Plan Available
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Postage Shipping service in your shop Show more

Postage is a logistics company dedicated to delivering exceptional service through continuous improvement and the use of world-class technologies. As a quality-driven organization, Postage empowers every team member to act as a leader in delivering unparalleled service, ensuring that customer satisfaction remains at the forefront of our operations. Our ultimate goal is to elevate the customer experience by offering unique privileges that make Postage your preferred partner among logistics providers. By enhancing focus on client needs and refining our business operations, Postage aims to create lasting relationships built on trust and reliability. We are committed to innovation and quality, striving to remain the first choice for all your logistical needs.
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Pinch AI: Fraud & Return Abuse

Pinch AI: Fraud & Return Abuse

  • Free Plan Available
8.2
1 Reviews
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AI platform enhancing returns and loyalty, while deterring fraud. Show more

Pinch AI: Fraud & Return Abuse is an innovative platform designed to enhance the return process and foster customer loyalty for e-commerce businesses. Leveraging advanced AI technology, Pinch analyzes more than a hundred data points to assess customer trustworthiness and return behavior. This intelligent analysis enables sellers to implement adaptive return policies, offering trusted shoppers flexible options and personalized incentives that encourage repeat purchases. By making return abuse financially unrewarding, the platform efficiently deters fraudulent activities. Pinch provides tools like True Customer Value Scoring and a comprehensive 360° customer view to identify trusted shoppers, while its Device Intelligence and Geolocation Tracking help detect fraud and abuse. With an Analytics Dashboard, businesses can establish an abuse baseline and understand the true cost of abuse. Additionally, Pinch harnesses network intelligence using consortium data and industry ML models to enhance recommendations and business strategies.
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Video Call App | VideoWeGo

Video Call App | VideoWeGo

  • $4.99 / Month
  • 7 Days Free Trial
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Seamless video calls for stores, boosting sales and customer engagement.

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Lux - E-Mail Support AI

Lux - E-Mail Support AI

  • $19.9-$199 / Month
  • 7 Days Free Trial
8.2
27 Reviews
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AI-Powered Email Support for E-commerce Success Show more

Lux ‑ Customer Support AI is an innovative app designed to streamline your store's customer service operations effortlessly. By using advanced AI, Lux generates accurate responses to customer inquiries even while you’re asleep, ensuring your customers are never left waiting. The app automatically categorizes and prioritizes tickets based on importance, allowing you to focus on high-priority issues first. Customization is at your fingertips, giving you the flexibility to tailor responses according to your unique shipping policies, refund policies, product specifics, and promotional offers. This personalized approach not only reduces your workload and employee costs but also significantly cuts down on response times, enhancing customer satisfaction and loyalty. With Lux, managing customer support becomes as simple as reviewing and sending pre-crafted replies when you start your day. Embrace a new level of efficiency in customer service with Lux ‑ Customer Support AI.
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Critical.net Fraud Prevention

Critical.net Fraud Prevention

  • $29.95-$499.95 / Month
  • 14 Days Free Trial
7.7
6 Reviews
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Fraud Detector and Chargeback Prevention Solution Show more

Critical.net Fraud Prevention is a robust solution designed to safeguard e-commerce businesses from fraudulent transactions and chargebacks. By providing accurate and comprehensible information about each transaction, Critical.net ensures that your customers are genuine, allowing you to conduct business with increased confidence. Our platform offers a fraud risk score for every order, automatically canceling those flagged as high-risk, thereby protecting your revenue and reputation. With its user-friendly interface, Critical.net empowers online retailers to make informed decisions swiftly and efficiently. Integration is seamless and can be self-managed, eliminating the need for additional support. Let our team of experts handle e-fraud detection while you focus on expanding your business. Trust Critical.net as your preferred partner in fraud prevention, ensuring the growth and success of your online store.
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OC Product Enquiry

OC Product Enquiry

  • $1.99 / Month
  • 5 Days Free Trial
6.9
5 Reviews
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Allow Customers to Enquiry for Product Show more

OC Product Enquiry is an innovative app designed to streamline product inquiries and enhance customer engagement with your online store. It features a user-friendly interface that effortlessly integrates with existing e-commerce platforms, making it a valuable tool for businesses of all sizes. The app offers a comprehensive suite of features, including real-time notifications to keep you updated on customer inquiries as they happen. With its advanced search functionality, users can quickly find specific products or inquiry details, ensuring efficient customer service management. Additionally, OC Product Enquiry provides detailed analytics and reporting tools, allowing you to track inquiry trends and optimize sales strategies. By simplifying customer interaction, this app helps businesses improve overall sales performance and customer satisfaction.
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返品・交換・キャンセル自動化 - Recustomer

返品・交換・キャンセル自動化 - Recustomer

  • $59-$199 / Month
  • Free Plan Available
  • 14 Days Free Trial
7.1
5 Reviews
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Recustomer Return&Cancelは、返品・交換・キャンセル業務を自動化することで、購入体験向上を支援します。 Show more

Recustomer 返品・キャンセル is a powerful app designed to automate returns, exchanges, and cancellations, enhancing customer experience while streamlining business operations. It offers e-commerce businesses robust operational support and ensures that customers enjoy a smooth and hassle-free process. The app automates the entire returns and exchanges workflow, from request acceptance to securing replacement stock, shipment instructions, and refund processing, achieving approximately 82% automation rate of customer inquiries. This level of automation extends to cancellations, where the system checks delivery statuses and determines approval or rejection, automating delivery stoppages and refunds to achieve zero handling time. Furthermore, Recustomer provides data analysis capabilities, enabling businesses to collect and analyze data to improve e-commerce site performance, reduce return rates, and inform strategic planning in marketing and product development. Overall, Recustomer aims to create an efficient, seamless experience for both businesses and their customers.
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Asklayer Survey & NPS for pros

Asklayer Survey & NPS for pros

  • $9-$29 / Month
  • Free Plan Available
  • 7 Days Free Trial
8
56 Reviews
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Highly customizable & low-friction surveys get more answers Show more

Asklayer Post Purchase Survey is a powerful tool designed to enhance your business decision-making through actionable customer feedback. This versatile app offers per-question reporting with intuitive in-app charts and allows you to export raw data for comprehensive external analysis. With Asklayer, you can conduct unlimited surveys across unlimited pages, boasting over 15 question types to gather the insights you need. Packed with advanced features like targeting rules, skip logic, and question randomization, the app enables highly customized survey experiences. Additional capabilities include coupon generation, NPS, CSAT, and cross-tabulation, ensuring a comprehensive data collection strategy. Asklayer seamlessly integrates with tools like Shopify and webhooks, streamlining your workflow. It provides robust on-site survey options and automated email follow-ups, boosting engagement and feedback collection post-purchase.
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DialogPay WhatsApp AI Orders

DialogPay WhatsApp AI Orders

  • Free Plan Available
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Streamline sales with unified chat inbox and Shopify integration.

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Dash Logistics Tracking

Dash Logistics Tracking

  • $9-$39 / Month
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Reduce your burden of handling logistics consulting Show more

Dash Logistics Tracking is a cutting-edge mobile application designed for seamless and efficient management of logistics operations. This app provides real-time tracking of shipments, ensuring that users can monitor the status and location of their goods at all times. With its user-friendly interface, Dash allows for easy coordination between drivers and dispatchers, enhancing communication and minimizing delays. The app also includes features such as route optimization, delivery scheduling, and automated notifications, helping businesses streamline their logistics processes. Whether you're a small business or a large enterprise, Dash Logistics Tracking offers customizable options to fit your specific needs. Additionally, the app's robust analytics tools provide insights into operational performance, enabling data-driven decision-making to improve efficiency and customer satisfaction.
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HelpOMatic : AI help responder

HelpOMatic : AI help responder

  • $9-$27 / Month
  • Free Plan Available
9.1
1 Reviews
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Effortlessly automate Shopify support with customizable AI and detailed insights.

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Omnichannel Marketing &Support

Omnichannel Marketing &Support

  • $4.99 / Month
  • 7 Days Free Trial
8.2
86 Reviews
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Elevate D2C growth with WhatsApp automation and customer engagement tools. Show more

WhatsApp Marketing & Support by BusinessOnBot is an innovative solution designed to help Direct-to-Consumer (D2C) brands enhance their customer support and sales efforts across platforms like WhatsApp, Instagram, Email, and Chat. By automating communication, the app addresses common business challenges such as high Customer Acquisition Cost (CAC), Return to Origin (RTO), and low customer retention rates. It offers real-time messaging, automated responses, and order updates to improve cart recovery and upselling opportunities, engaging customers seamlessly. With features like agent analytics and customer insights, the app enables businesses to deliver personalized experiences, while smart automation enhances conversion rates. The app also facilitates seamless WhatsApp Commerce transactions and provides support, offering smart automation to convert Cash on Delivery (COD) to prepaid orders. Additionally, it helps capture abandoned carts with timely nudges and automatically sends order and delivery updates, ensuring an efficient customer retention strategy.
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RetailSense

RetailSense

  • Free Plan Available
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24/7 chatbot support for personalized, efficient retail customer interactions. Show more

RetailSense is an innovative chatbot application designed to revolutionize customer service in retail by providing 24/7 instant support. It efficiently handles product, policy, and order inquiries, significantly reducing wait times and freeing human agents to focus on more complex issues. With its customizable flows, RetailSense adapts to each shop's unique requirements, ensuring personalized and efficient customer interactions. This enhances customer satisfaction and loyalty while streamlining operations, leading to increased sales conversions. By delivering immediate and accurate information, RetailSense empowers businesses to optimize their support services and gain valuable insights into customer needs. Whether it's a product, order, or policy inquiry, RetailSense is your go-to solution for exceptional customer service.
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XB FAQs

XB FAQs

  • Free Plan Available
8.2
1 Reviews
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Streamline support with multilingual FAQs and SEO optimization Show more

XB FAQs is a versatile application designed to enhance customer engagement and online visibility through strategically optimized FAQs. By supporting SEO optimization, the app ensures that your multilingual FAQs are easily discoverable via search engines, thereby driving increased traffic to your store and boosting your online presence. With XB FAQs, you can effortlessly create and organize unlimited questions and answers, making it simple for users to find the information they need. The app features an SEO-friendly FAQ page with instant search capabilities, offering quick and efficient access to content. Furthermore, XB FAQs allows seamless integration of FAQs on product pages or anywhere you choose, all without requiring any coding skills. The app also supports interface customization via the XO Builder, ensuring that your FAQs align with your brand’s aesthetic and functional preferences.
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Ranavo

Ranavo

  • $9-$199 / Month
  • Free Plan Available
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Ranavo: Streamlined 24/7 AI chatbot for enhanced customer support efficiency. Show more

Introducing Ranavo, a cutting-edge chatbot designed to transform your customer service experience. Ranavo provides immediate, accurate answers to common customer inquiries, such as shipping fees, product details, and order statuses, seamlessly integrating with your store to offer 24/7 support without manual intervention. By automating responses, you can significantly reduce customer wait times, boost satisfaction, and free up your team to address more complex issues. This enhances the overall shopping experience, leading to increased customer loyalty and potential sales. Ranavo also offers custom AI training, allowing you to upload data sources for tailored, precise responses, and ensures seamless agent handoff for more complicated queries requiring live support. With branded customization to reflect your store's visual identity and comprehensive analytics to track issue resolution and interaction trends, Ranavo is the complete solution for elevating your customer support.
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OAppS SMS Marketing

OAppS SMS Marketing

  • $39 / Month
  • Free Plan Available
  • 7 Days Free Trial
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Must-have all-in-one SMS Marketing App for every merchant. Show more

OAppS SMS Marketing revolutionizes your marketing strategy by seamlessly integrating SMS, MMS, and Facebook Messenger into a comprehensive E-commerce Marketing Hub. This app empowers businesses to manage multiple communication channels effortlessly, enhancing customer engagement and maximizing brand reach. With features like segmented SMS campaigns, personalized templates, and real-time conversational SMS, your marketing efforts become more targeted and impactful. Automated SMS interactions ensure timely customer engagement, while a unified inbox centralizes all communications for efficient management. This tool not only drives conversions but also builds lasting brand loyalty by fostering meaningful connections with your audience. Step up your marketing game today with OAppS and discover the power of unified multichannel marketing!
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Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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