Shopify support apps 2025

Final Returns & Order Exchange

Order returns, refunds and exchanges is now easy and unlimited Show more

Final Returns & Order Exchange is a transformative app designed to streamline the process of handling product returns, exchanges, and refunds for businesses. Recognizing the complexity and time-consuming nature of managing customer returns, this app aims to enhance customer satisfaction and boost operational efficiency for merchants. Final simplifies the return process, making it effortless for customers and businesses alike. It offers seamless item exchanges, reducing friction for users who wish to swap products. The app also enhances communication by providing easy and efficient customer support, ensuring clear and quick interactions. With Final, businesses can expect a more organized and effective approach to managing returns, ultimately improving the overall shopping experience for their customers.

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Effortless returns

Exchange simplified

Simplified communication

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Ahoi Apps: Blog Posts Likes

$1.99 / Month

8.2

1 Reviews

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Allow customers to like your articles to add social proof Show more

Ahoi Apps: Blog Posts Likes is an interactive tool designed to enhance your blog's engagement and gather essential feedback from your audience. By allowing readers to like or dislike articles, this app offers insight into what content resonates most with them, helping you refine and optimize your content strategy. Effortlessly showcase your most popular posts across blogs, product pages, and articles, without needing any coding expertise. With real-time feedback, you can improve the user experience and ensure your content aligns with audience interests. Designed for Online Store 2.0, this app offers a seamless way to elevate your content and engage readers effectively, transforming simple blog posts into interactive experiences. Gain a deeper understanding of your audience's preferences and highlight your best content with ease.

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No coding required

Like/dislike buttons

Track popular content

Showcase most-liked articles

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Bazar Pre Purchase Surveys

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Get discount by submitting survey Show more

Bazar Pre-Purchase Surveys is an innovative tool designed to help businesses convert, understand, and attract customers with ease. By adding the Bazar Discount Pop-Up to your website, you can incentivize visitors with unique discount codes in exchange for valuable insights and their email addresses. This user-friendly app requires no technical skills and allows you to set up within minutes. Choose from our intuitive 'ICP' survey templates or customize your own questions to gather the specific information you need. Survey responses are seamlessly connected to the customer's email and can be conveniently reviewed on your admin dashboard or downloaded as a CSV. Additionally, while the Bazar Pop-Up is active on your site, your store and discount offers will be promoted through our extensive email network, enhancing your reach and appeal.

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Affiliate marketing

Quick setup

Email capture

No coding

Response tracking

Admin dashboard

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Bodt ‑ Live Chat & AI SalesGPT

$19-$299 / Month

8.2

1 Reviews

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Live Chat & AI Responses for Automated Customer Support (GPT4) Show more

Bodt ‑ Live Chat & AI SalesGPT is an innovative app designed to revolutionize customer support through automated live chat and AI-generated responses. Utilizing advanced AI technology, the app learns from your product inventory to provide accurate and context-aware solutions to customer queries, ensuring engagement with personalized product recommendations. The app operates 24/7, allowing for increased average order value (AOV) by optimizing upselling and cross-selling opportunities directly within the chat. In addition to its automatic functionality, Bodt offers the flexibility for manual intervention, enabling seamless switching from AI-driven interactions to human responses whenever needed. The straightforward setup process makes it easy for businesses to integrate and train the app, thereby elevating the quality of customer service, boosting satisfaction, and enhancing credibility. With Bodt, retailers can effectively streamline customer interactions and improve the overall shopping experience by offering quick, precise, and tailored support.

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Product recommendations

Live chat

24/7 support

Ai responses

Quick view add-to-cart

Manual takeover

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Return Rabbit

$250-$650 / Month

(2.8/5)

11 Reviews

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Fast, Easy Powerful Returns & Exchanges. Go Live Today! Show more

Return Rabbit is an innovative app designed to transform the return process into a delightful experience for shoppers while optimizing every exchange step to keep revenue flowing. It offers a broad range of return and exchange options, complemented by automatic shipping labels and comprehensive follow-up communications, ensuring a seamless and branded customer journey. Users can get started quickly with its white-glove onboarding service, ensuring a smooth setup and swift implementation. The app facilitates effortless return automation for exchanges, store credits, or refunds through a branded portal, equipped with pre-paid labels and tracking capabilities for major carriers worldwide. Enjoy flexibility with the option to exchange for higher, equivalent, or lower-priced products, along with unique exchange product recommendations and incentives. Additionally, Return Rabbit provides actionable analytics and ROI-based reporting to help businesses optimize their return policies. Best of all, the app offers unlimited free access for up to 25 returns per month, making it an accessible and valuable tool for businesses of all sizes.

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Branded return portal

Product exchanges

Pre-paid labels

Exchange incentives

Actionable analytics

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Optoro Returns & Exchanges

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Digitize returns & exchanges with an easy, intuitive interface Show more

Optoro Returns & Exchanges is a comprehensive platform designed to streamline the entire returns lifecycle, enhancing both customer experience and business efficiency. The app empowers customers with easy, self-service returns featuring straightforward navigation, making the process seamless and stress-free. By facilitating instant exchanges and offering relevant recommendations, Optoro helps drive repurchase rates and boosts customer satisfaction. Businesses can offer exchanges for product variants that ship immediately, minimizing risk and maximizing customer delight. With built-in drop-off options, returns become more convenient and accelerate the restocking process. The platform also allows businesses to configure detailed return reasons, policies, and routing rules, providing a flexible and tailored return experience that aligns with specific business needs. Optoro Returns & Exchanges ultimately aims to increase customer loyalty while enhancing revenue and operational efficiency.

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Self-service returns

Exchange recommendations

Product variant exchanges

Convenient drop offs

Configurable return policies

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FAQs ‑ Product FAQs Pro

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Simple FAQs for Products, Collections & Tags. Improve SEO Show more

FAQs - Product FAQs Pro is a straightforward and user-friendly app designed to elevate your store's customer experience. It allows you to effortlessly create and embed product FAQs anywhere within your store, from product pages to collections and tags, ensuring your customers always have access to instant answers. The app offers full customization capabilities, enabling you to tweak fonts, colors, and styles to align with your store’s branding. By providing immediate information to customers, it reduces support requests and enhances your SEO, thereby improving your store's visibility. The intuitive management features save you time, allowing you to organize FAQs by products, collections, tags, and more. Additionally, it is mobile-optimized, ensuring a seamless user experience across all devices. With FAQs - Product FAQs Pro, streamline customer inquiries and boost your store's efficiency.

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Seo improvement

Mobile optimized

Full customization

Effortless integration

Intuitive management

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Chatbot ‑ Smart AI Assistant

$19-$119 / Month

8.2

3 Reviews

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Provide 24/7 instant customer service Show more

ShopDeputy ‑ Smart GPT Chatbot is a sophisticated tool designed to enhance customer service on your online store. Powered by advanced GPT technology, this chatbot provides instant responses to customer queries by automatically learning from your store's content, including products, categories, and pages. It effectively handles basic inquiries related to products, deliveries, and returns, allowing your team to focus on more complex issues and improving overall productivity. Offering 24/7 customer service at a low cost, the chatbot supports multiple languages for a seamless customer interaction. You can further customize its knowledge by adding additional documents to its database. To ensure continuous improvement, the chatbot incorporates a feedback system where customers can rate its answers and you can review the chat history.

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Multilingual support

24/7 availability

Instant responses

Auto-learning capability

Customizable database

Customer ratings

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57‑feedback

(3/5)

1 Reviews

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Avoid wasting time by effortlessly collecting users' feedback. Show more

57-feedback is a user-friendly app designed to simplify the feedback collection process for merchants, significantly reducing the time and effort required. With customizable feedback and review strategies, it enables businesses to cater specifically to their customers' preferences, helping them stay competitive in today's dynamic marketplace. By leveraging customer insights, merchants can refine their offerings, enhance customer satisfaction, and ultimately boost sales. The app's tools are invaluable for gaining a deeper understanding of customer needs and building a strong, positive reputation. Additionally, 57-feedback provides instant feedback delivery via email, allowing businesses to make timely improvements to their sites. By gathering valuable visitor insights on navigation and usability, it ensures a seamless and rewarding customer experience.

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Instant feedback

Effortless collection

Tailored strategy

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Outvio Exchanges and Helpdesk

$125-$250 / Month

(3.3/5)

28 Reviews

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Post-checkout automations for a great shopping experience Show more

Exchanges & Returns by Outvio is a comprehensive Shopify app that streamlines the management of product exchanges and returns for e-commerce businesses. With a user-friendly, fully branded self-service portal, customers can easily process their returns or exchange requests, enhancing their overall shopping experience. The app not only focuses on returns but also automates the entire post-purchase workflow, including order fulfillment, shipping, tracking, and customer communication. Outvio supports exchanges for both the same or different products and offers customizable return reasons and flows. It incentivizes store credit refunds and simplifies logistics with built-in pickup and return label generation. Additionally, the app provides smart fulfillment and shipping options with over 90 courier integrations and automates customer communication through email, SMS, and WhatsApp, ensuring seamless interactions and prompt support for delivery incidents.

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Shipping automation

Returns management

Exchanges management

Automated emails

Automated sms

Branded tracking

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CallbackRequest

$9-$79 / Month

8.2

1 Reviews

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Add a "Request Callback" button to your store Show more

CallbackRequest is an intuitive application designed to streamline communication between businesses and their clients. It enables users to easily request a callback from a company without the hassle of waiting on hold or navigating complex phone menus. The app features a user-friendly interface where customers can specify their preferred times for a callback, ensuring convenience and efficiency. CallbackRequest also offers businesses advanced scheduling tools and real-time analytics to optimize their customer service operations. With seamless integration into existing CRM systems, the app helps businesses manage and prioritize callback requests effectively. Additionally, it supports multilingual capabilities, making it accessible to a diverse user base. By enhancing the callback process, CallbackRequest improves the overall customer experience and fosters better client retention.

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Customer engagement

Lead generation

Callback button

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Aisq: Auto Customer Support

$24.99-$199.99 / Month

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Automated customer support driving customer satisfaction. Show more

Aisq: Auto Customer Support is a streamlined application designed to transform your customer support experience by integrating support emails into a unified ticketing system. This powerful tool offers automated responses and action suggestions based on real-time access to customer orders, facilitating quick and informed decisions. By simplifying support management, Aisq helps businesses save valuable time and money, allowing support staff to respond and act on tickets with just one click. The app automatically generates tickets accompanied by intelligent responses and recommended actions, significantly reducing response time and enhancing customer satisfaction. Say goodbye to the tedious task of manually handling customer emails and inquiries, and embrace a more efficient approach with Aisq. Perfect for businesses looking to elevate their customer service while optimizing operational efficiency, Aisq is an essential addition to any support team.

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Automated responses

Unified ticketing system

Action suggestions

Customer order access

One-click response

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Hulk Order Status Tracker

$9.99-$74.99 / Month

9.1

34 Reviews

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Track orders & parcels with order tracking email alerts & EDD. Show more

Hulk Order Status Tracker is a powerful tool designed to enhance customer satisfaction through efficient order tracking. This app provides customizable shipping status alerts, allowing users to tailor their delivery notifications to suit their preferences. With Google Maps integration, it offers a visual journey of shipments, making tracking more intuitive. Supporting over 1,300 global carriers, including major names like USPS, Royal Mail, and YunExpress, it ensures comprehensive coverage and reliable updates. The app features a mobile-friendly order status page, accessible from anywhere at any time, ensuring users can track their orders seamlessly. Additionally, it allows businesses to send personalized emails and SMS notifications through Klaviyo for real-time shipping status updates. By automatically providing estimated delivery dates and SEO-optimized auto-translated shipment updates, the app minimizes customer anxieties related to "Where Is My Order" (WISMO) inquiries.

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Google maps integration

Estimated delivery date

Shipping status alerts

Supports 1,300+ carriers

Mobile-friendly status page

Unlimited order lookup

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Agility

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Автоматично проверявайте поръчки за некоректни клиенти. Show more

Whoops is an innovative app designed specifically for merchants seeking protection from fraudulent customers and potential scams. By leveraging automated order number verification with an external system, Whoops efficiently identifies potentially problematic clients, allowing businesses to address issues promptly. This functionality significantly reduces the risk of fraud, saving valuable time and resources while enhancing overall business security. Ideal for merchants keen on focusing their efforts on genuine customers, the app facilitates improved customer support by streamlining operations. With Whoops, businesses can confidently navigate customer interactions, ensuring that their attention and resources are allocated to serving legitimate clientele effectively.

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Автоматична проверка

Идентифицира клиенти

Спестява ресурси

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Telegram Chat ‑ Common Ninja

$4.99 / Month

(1/5)

1 Reviews

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Improve User Experience With a Telegram Chat on Your Store Show more

Common Ninja’s Telegram Chat app is a powerful communication tool designed to enhance customer interaction via the popular Telegram platform. With this app, businesses can respond to customer inquiries efficiently, streamline decision-making processes, and provide valuable information through a 24/7 online chat service. The app is user-friendly and does not require any coding skills, making it accessible for all users. It comes with a variety of customization options, including multiple button icons to complement your design and the ability to toggle message timestamps. The interface is simple, with easy content management features and rich styling options. Additionally, the app offers multiple skins with beautifully designed templates to fit various aesthetic preferences.

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No coding required

Simple user interface

Customizable options

Rich styling options

Multiple skins

24/7 online chat

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Chatscout AI Chatbot + GPT4

$20 / Month

8.2

2 Reviews

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Online chat and shopping assistant to boost sales Show more

Chatscout AI Chatbot + GPT4 is a powerful conversational shopping assistant designed to enhance your store's customer experience. Utilizing large language models (LLMs) specifically trained for your business, this AI-driven tool provides instant support to your customers, answering FAQs and product-related queries with remarkable accuracy. The integration of Chatscout can significantly boost overall conversions by facilitating purchases directly through chat, enhancing average order value by displaying relevant products during conversations. Furthermore, it helps reduce the workload on your customer care team by intelligently redirecting queries to appropriate channels such as order tracking and customer support emails. With the flexibility to integrate with any existing chat widgets, this app ensures a seamless experience and personalized service, allowing you to customize the assistant to fit your unique needs. Experience improved return on ad spend (ROAS) and an extra line of revenue through this sophisticated, responsive AI solution.

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Boost conversion

Display relevant products

Reduce queries

Intelligent redirection

Customisable assistant

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Juicy User Profile

$3.99-$5.99 / Month

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Effortlessly personalize sign-up with profile pics and marketing preferences. Show more

Juicy User Profile is a dynamic app designed to enhance the customer registration experience on your Shopify store. By allowing customers to upload a profile picture and customize their communication preferences, the app fosters a more personalized and interactive sign-up process. Customers can opt-in to receive marketing messages via email or SMS, ensuring they only receive updates in their preferred format. The app seamlessly integrates with your existing registration flow, capturing and storing marketing consent in compliance with Shopify’s policies. This ensures not only a better user experience but also helps you maintain clear and secure communication with your customers. Elevate your store's engagement by making the onboarding process more tailored and customer-friendly with Juicy User Profile.

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Seamless store integration

Profile picture upload

Email marketing opt-in

Sms marketing opt-in

Marketing consent capture

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Bizrate Insights Reviews

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Gather feedback. Gain powerful insight. Boost your business. Show more

Bizrate Insights Reviews is a comprehensive app designed to capture and analyze the voice of customer feedback across every stage of the shopper journey. The app enables businesses to launch surveys that gather detailed insights on customer interactions, from site abandonment to post-fulfillment experiences, without requiring an engineering team for implementation. Using the VitalSigns dashboard, businesses can easily review collected data to identify and capitalize on new customer experience opportunities. The app offers unlimited surveys and invitations, ensuring that businesses can continually gather valuable customer insights. Verified ratings and reviews are automatically syndicated to major platforms like Google, Yahoo, and Bing, expanding visibility and credibility. Bizrate Insights Reviews also provides in-depth customer satisfaction data, trends, and Net Promoter Scores (NPS) to help drive sales and build loyalty. With robust metrics and benchmarks, businesses can effectively track industry movements and stay competitive.

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Unlimited surveys

Easy implementation

Collect customer feedback

Voice-of-customer surveys

360-degree shopper understanding

Vitalsigns dashboard

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Aurum: Messenger Chat Connect

$1 / Month

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"Seamlessly integrate Messenger for instant customer support on Shopify." Show more

Aurum: Messenger Chat Connect is an intuitive app designed to seamlessly integrate Facebook Messenger into your Shopify store. With just a few clicks, you can add a Messenger button, making it easy for customers to contact you directly. This feature enhances communication by allowing customers to quickly ask questions and receive real-time responses, improving their overall shopping experience. The app requires no technical skills for setup, ensuring a hassle-free integration process. By providing an efficient communication channel, Aurum helps build trust and fosters customer loyalty without adding to your workload. Stay connected and elevate your customer support with this simple, yet effective tool.

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No coding required

Quick integration

Direct customer messaging

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ExOrders ‑ Return & Exchange

(3/5)

2 Reviews

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Automate the return/exchange process and have happy customers Show more

ExOrders - Return & Exchange is a comprehensive app designed to streamline your business's return and exchange processes while enhancing customer trust. With easy automation and customizable options, customers can effortlessly initiate returns or exchanges for complete orders or specific products by simply logging in with their order number and contact details. The app allows you to swiftly approve or reject requests, ensuring communication transparency by sending tailored email notifications to inform customers about the status of their requests. Whether you choose to offer full refunds, exchanges, or detailed discussions for specific situations, ExOrders supports these options with a wide range of customizable features. You can manage an extensive list of reasons for returns in your preferred language, adding clarity to the process. Furthermore, you have the flexibility to enable or disable options such as exchanges, returns, and screenshots, tailoring the app to suit your business needs perfectly.

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Automate return/exchange

Customizable procedures

Partial/full returns

Order authentication

Approval system

Custom email notifications

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Shopify support apps

Related Categories

Price

Based on reviews

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Related Blog

Showing 540 to 560 of 1130 Apps

Final Returns & Order Exchange

Ahoi Apps: Blog Posts Likes

Bazar Pre Purchase Surveys

Bodt ‑ Live Chat & AI SalesGPT

Return Rabbit

Optoro Returns & Exchanges

FAQs ‑ Product FAQs Pro

Chatbot ‑ Smart AI Assistant

57‑feedback

Outvio Exchanges and Helpdesk

CallbackRequest

Aisq: Auto Customer Support

Hulk Order Status Tracker

Agility

Telegram Chat ‑ Common Ninja

Chatscout AI Chatbot + GPT4

Juicy User Profile

Bizrate Insights Reviews

Aurum: Messenger Chat Connect

ExOrders ‑ Return & Exchange

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

2. How can these apps improve my store's customer experience?

3. Are Shopify support apps easy to integrate?

4. Do these apps offer analytics and reporting features?

5. Can I customize the features of these apps to suit my needs?

6. How do these apps help in boosting sales?

7. Are there free Shopify support apps available?

8. How do I choose the right support app for my store?

9. Is customer support available for these apps?