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Showing 580 to 600 of 1829 Apps
  • $89-$119 / Month
  • 14 Days Free Trial
7.6
124 Reviews

Respond faster & smarter with AI. Upgrade from Gorgias/Zendesk Show more

Richpanel: AI Customer Service is a powerful helpdesk solution designed to streamline customer support processes for businesses, enabling them to efficiently manage high volumes of inquiries with minimal staff. By leveraging AI technology, the platform is trained on historical customer interactions, empowering customer service agents to respond as effectively and quickly as the best-performing team members, improving response time by 2-3x. The app features a comprehensive multi-channel support system, including email, chat, Facebook, Instagram, phone, and more, all within a single inbox for seamless management. Richpanel also offers a self-service portal for instant, 24/7 customer support, a live chat widget, FAQ page, and automation tools, alongside in-depth reporting capabilities to provide actionable insights for continuous improvement. As a popular alternative to platforms like Shopify Inbox, Zendesk, and Gorgias, among others, Richpanel allows easy integration with your existing software stack to maximize efficiency. With its robust set of tools and AI-driven assistance, Richpanel enhances the agility and effectiveness of customer service teams, ensuring high-quality, speedy interactions with customers.
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Streamline support with customizable chat widget for fast, direct customer communication.

  • $29.99-$140 / Month
  • Free Plan Available

AI chatbot: answers queries, recommends products & discounts Show more

CSS Ai Sales Chatbot is a powerful tool designed to enhance your online store by providing a seamless shopping experience for your customers. This AI-driven chatbot efficiently answers customer queries, recommends products tailored to individual needs, and highlights available discounts, all through engaging and natural conversations. The chatbot's appearance can be customized to align with your store's branding, and it seamlessly syncs with your current product data, ensuring up-to-date interactions. Additionally, it helps streamline communication by managing your admin inbox, offering a comprehensive support system for your sales team. The platform includes a playground feature, allowing you to test the chatbot's functionalities before going live. By simplifying the shopping process and boosting customer engagement, CSS Ai Sales Chatbot not only enhances customer satisfaction but also contributes to increased sales. Supported by a dedicated team, it’s a reliable solution for modern e-commerce businesses looking to optimize their customer service efforts.
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  • Free Plan Available
8.2
3 Reviews

Deploy open-ended post-purchase surveys for detailed insights. Show more

Aftercare is an innovative app designed to revolutionize customer feedback collection beyond traditional multiple-choice surveys. Utilizing cutting-edge AI technology, Aftercare enables businesses to ask open-ended questions, capturing the authentic "voice of the customer." The app provides depth in feedback by intelligently offering real-time follow-up questions based on initial responses. Instant AI-powered analysis helps businesses identify common themes, customer sentiments, attributions, and calculate their Net Promoter Score (NPS). Seamlessly integrating with Shopify, Aftercare enhances the post-purchase experience with its capability to integrate with Shopify's Order Status and Thank You Page Checkout Extensions. Additionally, businesses can incentivize customers by offering discount codes at the end of a survey, increasing engagement and satisfaction. Overall, Aftercare empowers businesses to gain deeper insights into their customers’ needs and preferences, fostering data-driven decision-making for improved customer relationships.
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Show orders tracking with your own statuses Show more

Buddy Apps Order Tracker is a powerful tool designed to enhance the order-tracking capabilities of your Shopify store. While Shopify typically provides limited order statuses, such as "Order Fulfilled" or "Out for Delivery," this app allows you to set custom statuses, offering your customers a more transparent and informed shopping experience. Customers can easily check the status of their orders using their order numbers without needing to create an account on your store. The app features an Order Lookup form that can be seamlessly embedded on any page, ensuring convenient and easy access for your customers. With the flexibility to create unlimited order statuses and re-use them across different orders, Buddy Apps Order Tracker provides both merchants and customers with a comprehensive and user-friendly order tracking experience. This functionality ultimately leads to improved customer satisfaction by keeping your clientele constantly informed about their order progress.
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  • $20-$500 / Month
  • 7 Days Free Trial

Enhance customer interactions with intelligent, customizable, brand-matched conversations.

  • $9-$159 / Month
  • Free Plan Available
  • 14 Days Free Trial
  • Verified
8
3,149 Reviews

Effortlessly track, protect, & sync orders for happy customers Show more

17TRACK Order Tracking‑PaySync is a versatile app designed to enhance the customer experience while boosting upsell and cross-sell opportunities for businesses. By offering a self-service tracking page, customers can conveniently check their order status without reaching out for support, effectively cutting down on service requests and improving satisfaction. The app features status notifications and spotlights featured products on the tracking page, which help businesses generate additional sales. It's particularly useful for businesses with offshore fulfillment operations by effectively reducing chargebacks and accelerating funds release through PayPal Push. The app also provides global tracking capabilities, allowing users to monitor both international and domestic shipments. With customizable tracking pages and triggered email notifications, customers are kept informed of any changes to their order status. Plus, 24/7 support via chat or email ensures that any inquiries are promptly addressed.
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  • $4.99-$9.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.1
62 Reviews

Effortlessly create custom forms for your store Show more

MAG: Contact Form Builder by MyAppGurus is your go-to solution for efficient and effective data collection, crucial for informed decision-making in business. With an emphasis on user-friendly design and flexibility, this app allows merchants and customers alike to engage in a seamless form creation and management experience. Its simple drag-and-drop interface enables administrators to create and customize forms effortlessly, while also providing the ability to modify and delete them as needed. The app offers multilingual support, allowing businesses to transcend language barriers and widen their reach. Additionally, managing email templates for streamlined communication is made easy, ensuring businesses can maintain a professional and responsive presence. Start transforming the way you gather and process your data with MAG: Contact Form Builder.
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Become a dealer or seller by sending request Show more

The "T: Dealer Inquiry App" streamlines the process for customers aspiring to become dealers, enhancing your selling potential with an expanded dealer network. This app allows you to easily review and respond to dealer requests, ensuring efficient communication through customizable email templates with SMTP support to bypass spam filters. You can personalize the dealer request form to align with your specific needs, and benefit from advanced search filtering and easy export of dealer information. Google reCAPTCHA integration enhances security, providing protection against bots and spam in dealer inquiries. The app's user-friendly interface supports seamless interaction between dealers and admins via email, promoting effective collaboration. With these features, the app offers a modern solution to manage and grow your dealership network effortlessly.
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  • $29-$490 / Month
  • Free Plan Available
  • 14 Days Free Trial
1 Reviews

24/7 AI-Powered Product Consultant and CS Agent Show more

CHATTERgo AI‑first Concierge is an innovative conversational solution designed to revolutionize the shopping experience on your store. By leveraging the advanced reasoning capabilities of GPT-4, CHATTERgo enhances customer interactions with seamless AI-powered assistance. This app eliminates the need for complex chatbot flow setups, instead utilizing cutting-edge vector-based search technologies for accurate, context-driven responses. It excels in efficiently handling various tasks such as offering personalized product recommendations, answering store policy inquiries, and providing real-time order status updates. CHATTERgo also supports enriched dialogue by drawing on user-contributed knowledge, ensuring customers receive well-rounded, insightful assistance. With its intelligent consultation capabilities, CHATTERgo delivers a smooth and engaging shopping experience tailored to meet customer needs effectively.
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Add a customizable WhatsApp button for direct customer support and sales tracking.

  • $4.99-$9.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
6 Reviews

Enable seamless customer support with direct WhatsApp chat integration. Show more

Spark ‑ WhatsApp Chat Button is an innovative app designed to seamlessly integrate direct WhatsApp communication into your online storefront. This feature-rich tool allows your customers to easily reach out for pre-sale queries and order-related inquiries in real-time, enhancing their shopping experience with familiar and convenient messaging. By facilitating swift responses on a globally renowned platform, the app helps to eliminate obstacles in the purchasing process, establish vital customer trust, and offer instant support, ultimately encouraging more conversions. With customizable features, you can tailor the chat button's appearance by adjusting its color, size, position, and text to align with your brand. Additionally, you can set visibility according to your business hours and choose which pages or device types display the chat option. Enhance user interaction further with prefilled chat messages, ensuring a personalized and efficient customer service journey.
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  • $149-$499 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
6 Reviews

Automated Returns & Exchanges That Reduces Return Volume Show more

Frate Returns and Resale is a comprehensive app designed for Shopify merchants to optimize return processes and enhance revenue streams. By offering automated returns management, it assists businesses in reducing return costs through a suite of advanced features. The app facilitates personalized product exchanges, leveraging AI-powered personalizations to recommend variant and new product alternatives. With AI image verification, Frate ensures the condition of returns, minimizing the acceptance of items in poor condition. It also provides branded resale options, enabling merchants to efficiently resell returns that are not eligible for direct reintroduction to inventory. Additionally, Frate integrates with Shopify POS systems, streamlining in-store return processes and consolidating returns data for more efficient management. The app also supports branded returns portals and customized email communications, enhancing customer experience and brand loyalty.
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  • $5-$59 / Month
  • Free Plan Available
2 Reviews

Boost Sales: Automate WhatsApp Reminders, Cart Recovery, and Customer Support.

"Personalized AI shopping assistant with instant, context-aware recommendations."

  • $7.99-$12.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
1 Reviews

Integrate feedback button, hear customers, rapid load. Show more

Rex Feedback is a powerful tool designed for e-commerce websites, simplifying the process for customers to provide invaluable feedback. By using this app, merchants can gain deep insights into customer concerns and preferences, enabling them to improve the shopping experience significantly. The app includes customizable buttons and dialogs tailored for both desktop and mobile platforms, ensuring a seamless feedback collection process. With features like detailed client profiles and easy file export options, businesses can analyze data effectively. Email notifications keep merchants informed about customer feedback promptly, allowing swift responses. Additionally, optimized files ensure quick downloads without compromising site performance, making Rex Feedback an essential component for staying ahead in the competitive e-commerce landscape.
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AI-powered shopping assistant for Shopify, simplifies multi-channel customer interactions.

  • $19-$319 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
1 Reviews

AI-driven customer service with live chat, multilingual support, and smart tools. Show more

AskDolphin: Live Chat & AI is a comprehensive customer service platform designed to enhance user experience and support efficiency. This app combines the immediacy of live chat with the intelligence of AI-driven support to ensure customers receive prompt assistance, whether you’re online or away. Dolphin AI is adept at handling frequently asked questions, offering seamless multilingual support to cater to a global audience. By syncing product details, businesses can train the AI to deliver precise, automated responses, saving time and resources. Innovative smart QR codes bridge the gap between physical products and digital support, offering 24/7 after-sales service. With team management features, AskDolphin empowers collaboration among customer service teams, making it an adaptable solution for businesses seeking to streamline their support capabilities.
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  • $19.99 / Month
  • 7 Days Free Trial
6.7
18 Reviews

Help center: Faq page & Faq tabs to cut down on support email. Show more

FAQ Page & Help Center HQ is a dynamic app designed to enhance customer support by providing immediate answers from a comprehensive Frequently Asked Questions (FAQ) and Q&A page. By leveraging an effective help center, businesses can address numerous customer queries, reducing the need for direct email communication. This innovative tool collects valuable satisfaction data, enabling businesses to identify which questions need better answers and uncover what's causing customer dissatisfaction. HelpHQ features insta-search functionality, delivering instant answers as users type their questions, further improving the user experience. Its powerful editor simplifies the creation of help articles and FAQ pages, while customization options ensure the FAQ page aligns perfectly with a brand's aesthetic. Seamlessly integrated into a familiar dashboard, HelpHQ also collects customer feedback through simple emoji interactions, providing insightful data to continuously refine support content.
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AI chatbot for Shopify: instant answers, order support, lead capture.

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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