AWIO Improved Contact Form

Develop by Shopify

$12-$29

/ Month

Free plan available

Effortlessly add a contact form so customers can contact you

Promotional banners

Lead capture forms

Social media buttons

No code changes

Floating contact button

Email message delivery

Coupon popups

Contact page creation

About AWIO Improved Contact Form

Launched May 29, 2013

Built by Shopify

Address

1390 Market Street, Suite 200, San Francisco, CA, 94102, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Instantly add a "contact us" button and contact page to your shop.

Improved Contact Form adds a floating "contact us" button to the corner of each page of your store. Visitor and customers can click it to contact you, and their message will be delivered to your email. Additional widget options to help boost engagement and purchases can be added to your shop in one click, including lead capture forms, promotional banners, coupon popups and social media buttons.

Adds a "contact us" button to the corner of each page of your site.
Creates a contact page you can link to from your navigation menus.
Additional widgets can be installed with no code changes.

Pros

Effortlessly adds a contact form to each page, enhancing accessibility for users to contact store owners
Messages from the contact form are directly delivered to store owner's email, ensuring timely communication
Includes additional widget options such as lead capture forms, promotional banners, coupon popups, and social media buttons to boost engagement and interaction
Widgets can be added with one click and require no code changes, making it user-friendly for non-technical users
Creates a separate contact page that can be linked from navigation menus, providing multiple access points for contacting the store

Cons

The contact form is limited to a floating button, which may not be integrated seamlessly into a store's existing design
Customization options beyond the predefined widgets may be limited, potentially restricting personalization
Relying solely on email delivery may not offer advanced customer service features like ticket tracking or CRM integration
The app description suggests basic functionality that might not cater to more demanding requirements of complex e-commerce operations

Top Helpful Reviews

Urban Gears Unlimited

Jan 16, 2023 on Shopify

We used you app to collect names and hopefully chat. It would be nice to get back to them via the "same channel"** to respond to enquiries. N.B. **Contact Form

Print Your Mind 3D

Jun 07, 2019 on Shopify

This has been really valuable to our business. The app is easy to use and easy to install. You also get quite a bit of functionality with the free version. I would definitely recommend it. We use it at www.printyourmind3d.ca.

Trowel and Paintbrush

Apr 26, 2019 on Shopify

I've been using the free version of this app since I opened my shop in 2015. I really like the extra information it gives you about the visitor (how they found the site, the pages they viewed before contacting you and their IP address and geographical location). It really helps to weed out the serious versus scam inquiries. I recently had a question about the app after updating my theme and the support could not have been quicker! Highly recommend. ~Kathleen, trowelandpaintbrush.com

SalesWorm Co

Nov 30, 2018 on Shopify

Amazing customer service and extra fast response and resolution. I am using it since started my website and only I had a small problem which was resolved in less than 5 minutes. Note that the problem was caused by me and was not an error of the application

Zoran Designs Jewelry

May 26, 2018 on Shopify

Excellent app. I've been using it for a couple of years now. No issues and does exactly what it's supposed to. Haven't received any spam through this app. Great job!

Manten La Calma Apparel

Oct 07, 2016 on Shopify

Just installed this app in my store www.mantenlacalma.com and it's super easy to install and works well. Great if you are starting out and need the basics covered and it's totally free.

Retrosales Com Au

Sep 08, 2016 on Shopify

A must have contact form that does so much more. I really like the feature that shows what pages were viewed before contacting you. Excellent!

Leah B. Boutique

Jan 16, 2014 on Shopify

Very easy point of contact for customers. Took me a minute to remember that emails with a weird subject line are actual questions from actual customers and not spam!

Soul-Trading

Jul 16, 2013 on Shopify

Very easy and fuss-free. Took seconds to instal, then remove my old details page with my email address actually shown and finally send myself a test email. Gives useful info on which pages were visited by the sender too. All good, especially for free!

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