Improved Contact Form App Review: Pros, Cons & Shopify Features

Customer reviews: AWIO Improved Contact Form

The Improved Contact Form app enhances Shopify stores with customizable contact forms, spam protection, and seamless integration. This review covers its features, pricing, and real user feedback to help merchants decide if it’s the right solution for their customer communication needs.

Reviews (72)

Overall rating

4.7

5

13
4
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1

What Merchants Think

The "AWIO Improved Contact Form" is generally well-received by merchants who appreciate its functionality and ease of use. Many users have been loyal to the app for years, citing its ability to provide insightful information about visitors and its effectiveness in filtering out spam. It's particularly valued for being an efficient, no-fuss tool that fulfills its purpose reliably.

Key Strengths

Provides detailed visitor information such as prior pages viewed and geographical location.
Highly effective in distinguishing between serious and spam inquiries.
Easy installation process, making it accessible for all users.
Free to use, offering value without cost.
Responsive customer support that promptly addresses concerns.

Common Concerns

Occasional confusion with the subject lines of emails, which may appear spam-like at first glance.

Final Thoughts

Overall, the "AWIO Improved Contact Form" is a highly recommended app for merchants seeking a reliable contact form solution. With its ease of use, valuable visitor insights, and effective spam filtering, this app is particularly beneficial for small businesses or new ventures looking for a free, comprehensive contact form solution.

Print Your Mind 3D

Jun 07, 2019 on Shopify

This has been really valuable to our business. The app is easy to use and easy to install. You also get quite a bit of functionality with the free version. I would definitely recommend it. We use it at www.printyourmind3d.ca.

Trowel and Paintbrush

Apr 26, 2019 on Shopify

I've been using the free version of this app since I opened my shop in 2015. I really like the extra information it gives you about the visitor (how they found the site, the pages they viewed before contacting you and their IP address and geographical location). It really helps to weed out the serious versus scam inquiries. I recently had a question about the app after updating my theme and the support could not have been quicker! Highly recommend. ~Kathleen, trowelandpaintbrush.com

SalesWorm Co

Nov 30, 2018 on Shopify

Amazing customer service and extra fast response and resolution. I am using it since started my website and only I had a small problem which was resolved in less than 5 minutes. Note that the problem was caused by me and was not an error of the application

Zoran Designs Jewelry

May 26, 2018 on Shopify

Excellent app. I've been using it for a couple of years now. No issues and does exactly what it's supposed to. Haven't received any spam through this app. Great job!

Manten La Calma Apparel

Oct 07, 2016 on Shopify

Just installed this app in my store www.mantenlacalma.com and it's super easy to install and works well. Great if you are starting out and need the basics covered and it's totally free.

Retrosales Com Au

Sep 08, 2016 on Shopify

A must have contact form that does so much more. I really like the feature that shows what pages were viewed before contacting you. Excellent!

Leah B. Boutique

Jan 16, 2014 on Shopify

Very easy point of contact for customers. Took me a minute to remember that emails with a weird subject line are actual questions from actual customers and not spam!

Soul-Trading

Jul 16, 2013 on Shopify

Very easy and fuss-free. Took seconds to instal, then remove my old details page with my email address actually shown and finally send myself a test email. Gives useful info on which pages were visited by the sender too. All good, especially for free!