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Showing 600 to 620 of 1711 Apps

Solve Zendesk Tickets faster with Generative AI. Show more

Stylo: AI in Zendesk is an innovative app designed to streamline customer service interactions by automatically handling a significant portion of Zendesk tickets, specifically those related to order statuses. By integrating Zendesk Support with Shopify data, Stylo employs artificial intelligence to identify order-related inquiries, retrieve the necessary order status and location information, and craft a response for the customer. This automation allows customer service teams to focus on more complex issues that require human intervention. Stylo offers flexibility for agents by providing the option to either generate message drafts or set up automatic replies to expedite responses. Additionally, it supports multilingual automatic translations, ensuring seamless communication across various languages. The app works with all Shopify plans without requiring additional add-ons and maintains brand consistency through customizable tone and language settings, enhancing customer satisfaction with every interaction.
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Consistent messaging
Automatic ticket resolution
Order status detection
Generative responses
Automatic language translation
Help center integration

Effortlessly manage Shopify order statuses, personalize, automate, and enhance transparency.

"Enhance post-purchase experience with branded, real-time order tracking."

  • $29-$899 / Month
  • 14 Days Free Trial
7.2
176 Reviews

Convert more customers w/ AI powered helpdesk and live chat Show more

Reamaze Live Chat Helpdesk CRM is a robust platform designed to enhance customer engagement and drive business growth. It leverages AI chatbots and live chat tools optimized for sales, helping turn potential shoppers into loyal, repeat buyers. The app offers a unified helpdesk inbox and CRM, seamlessly integrating conversations from various sources like email, social media, SMS, and voice calls, and mapping them to orders, revenue, returns, and reviews. Reamaze allows businesses to manage and modify Shopify orders directly within customer support chats, streamlining operations. With AI-driven automation, teams can create responses, write FAQ articles, build chatbots, and summarize interactions efficiently. Additionally, businesses can automate standard tasks to save time and utilize features like satisfaction surveys, status pages, and push notifications to keep customers engaged and informed. Overall, Reamaze empowers teams to work smarter and faster, ensuring a seamless and personalized customer experience.
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Push notifications
Automations
Order management
Ai chatbots
Content generation
Unified inbox

Your AI Phone Support Agent Show more

Betty AI Phone Receptionist is an innovative app designed to transform customer support for e-commerce sites. It serves as a virtual assistant that communicates using the unique voice and personality of your brand, providing instant assistance and maintaining a consistent customer experience. Betty effectively acts as multiple versions of yourself, engaging with and guiding your customers as if you were personally attending to them. The app allows for the customization of its voice and workflow to align perfectly with your brand's identity. Additionally, it offers the functionality to build a custom widget for your website, ensuring seamless integration. Customers can easily add their details and receive a call back within seconds, interacting directly with your Betty AI call agent, thereby bridging the gap between your business and its patrons.
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Custom widget
Custom agent voice
Instant callback
Immediate connection
  • $99 / Month
  • 14 Days Free Trial

AI support agent automates responses to customer inquiries effortlessly.

Enhance customer engagement with AI-powered shopping assistant Show more

ChatMate is a versatile AI-powered tool that goes beyond traditional chatbots by serving as a comprehensive sales and product search assistant. Designed to elevate your customer experience, it functions as both a virtual sales representative and an AI concierge, providing seamless and engaging interactions that are available 24/7. With its proactive and adaptive nature, ChatMate continuously learns from your store’s data to offer personalized and precise recommendations, enhancing your customers' shopping journey. Its lightning-fast responses and accurate product matching ensure that customer inquiries are met with the right solutions promptly. ChatMate is powered by direct business knowledge from merchants, ensuring 100% accuracy in its interactions. Additionally, it offers customizable design options to seamlessly integrate with your store’s aesthetic and supports multiple languages to cater to a global customer base.
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Customizable design
Multilingual support
Ai-powered interactions
Lightning-fast responses
Accurate product matching
Proactive and adaptive
  • $199-$999 / Month
  • 30 Days Free Trial
8.2
2 Reviews

The human-like AI assistant that increases sales Show more

Runa AI Assistant is a powerful tool designed to revolutionize the online shopping experience by seamlessly guiding customers from browsing to purchasing. Leveraging the capabilities of Generative AI powered by Chat GPT, this assistant provides expert product recommendations and prompt responses to customer inquiries. Its ability to understand and adapt to user behavior enhances conversion rates while ensuring communication stays on-brand. Deployment is swift, taking only 10-15 minutes, making it an efficient solution for businesses looking to expand their sales channels. Runa AI not only upsells and cross-sells effectively but also aims to boost customer satisfaction by providing a personalized shopping experience. Moreover, it continuously scans and updates your catalog and website content to maintain relevance and accuracy in real-time.
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Product recommendations
Answers questions
Upsells and cross-sells
Guides shoppers
Enhances conversions
Adapts behavior

Save sales & convert refund requests into exchanges. Show more

Narvar Return & Exchange is a robust application designed specifically for Shopify merchants aiming to optimize their sales and minimize refund-related losses. By providing a wide array of adaptable exchange options, this tool helps convert potential refunds into retained revenue, enhancing the overall customer experience. Merchants can maximize customer lifetime value through highly customizable and convenient return processes, which also utilize advanced reverse logistics to expedite product return handling. Seamless integration with existing business tools ensures a smooth workflow and enhances operational efficiency. Furthermore, Narvar equips businesses with intelligent insights and data-driven strategies to manage the complexities of the return process effectively. This strategic approach not only reduces costs but also strengthens customer relationships and loyalty.
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Store credit
Reverse logistics
Customizable experiences
Save sales
Retain revenue
Adaptable exchanges

Advanced AI chatBot based on chatGPT Show more

XunluAI chatBot is an innovative no-code platform designed to transform your store’s customer support experience, enhancing personalized shopping journeys and driving sales growth. By engaging seamlessly with visitors, this chatbot eliminates the need for human intervention, assisting customers in discovering the perfect products and providing real-time personalized recommendations. Beyond sales, XunluAI chatBot refines the after-sales process, simplifying tasks like order status checks, which were previously complex and time-consuming. With its real-time product updates, the chatbot ensures customers have access to accurate and up-to-date information, aiding in boosting sales. Utilizing Vector DB and robot supervision, it minimizes large language model (LLM) “hallucinations” to deliver precise responses. Moreover, its smart conversation analysis captures subtle nuances and emotions, creating a more engaging and responsive interaction with users.
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Personalized recommendations
Order status tracking
Instant customer support
Effortless interaction
Smart conversation analysis
Real-time product updates

Convierte a tus agentes de soporte en vendedores Show more

Integración Adereso es una innovadora aplicación diseñada para optimizar la experiencia de atención al cliente en tiendas Shopify. Al vincular tu cuenta de Adereso, esta herramienta permite a las empresas conectar sus canales de comunicación, como WhatsApp y correo electrónico, directamente con su tienda en línea. Esto facilita una atención más rápida y personalizada para los clientes, ya que proporciona a los agentes de servicio al cliente la información necesaria para ofrecer un soporte eficaz. Los agentes pueden transformarse en vendedores al tener acceso inmediato al contexto del cliente, incluyendo el total de pedidos y el monto total. Esta integración mejora significativamente la eficiencia del servicio al cliente, promoviendo una mayor satisfacción y lealtad del cliente. Además, ayuda a los equipos de atención a maximizar las oportunidades de ventas mediante interacciones informadas y relevantes.
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Order history
Customer insights
Multichannel integration
Personalized support
  • $39-$249 / Month
  • Free Plan Available
  • New

"Visualize furniture fit with AR and AI for confident purchases."

AI Chatbot for Personalized Cosmetics Shopping Experience

Boost sales and trust with personalized WhatsApp chat support.

AI-Powered Shopping Assistant for Seamless Shopping & Tracking Show more

Kore.ai Retail Assist is an innovative chatbot designed to transform customer engagement and streamline order management. Leveraging GenAI, the app enhances product search capabilities, delivering personalized responses for a superior shopping experience. Customers can easily place orders, track their status, and perform tasks such as cancelations and returns through simple interactions with the chatbot. By processing FAQs and manuals, Kore.ai Retail Assist offers comprehensive customer support, reducing the need for human intervention in query resolution. This ensures efficient handling of customer inquiries and seamless agent transfers when needed. The app also prioritizes user experience by ensuring quick and accurate filtering based on customer queries, making retail operations more efficient and customer-focused.
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Automated responses
Customer engagement
Order tracking
Returns management
Order management
Order placement
  • $25-$50 / Month
  • Free Plan Available
  • 28 Days Free Trial
8.2
23 Reviews

Onsite & Post-Purchase Surveys for Attribution, Insight & More Show more

Census: Customer Surveys is a powerful tool designed to enhance your understanding of customer behavior through comprehensive post-purchase and onsite surveys. By leveraging rule-based questions segmented by device, shipping address, cart items, product type, and more, you can gather nuanced insights into key areas such as attribution, customer satisfaction, brand sentiment, and onsite experiences. The app’s AI-powered dashboard provides a seamless way to analyze qualitative customer data and feedback, offering AI-generated recommendations, analysis, and scoring to optimize your operations. Sophisticated logic ensures that questions are tailored to extract the most relevant feedback, enabling you to better understand how customers discover your brand and interact with your site. With seamless performance tested by Shopify, Census guarantees zero impact on store functionality while delivering detailed reports with powerful filtering options. This app empowers ecommerce businesses to make informed, data-driven decisions for enhancing customer experiences and boosting brand loyalty.
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Segmentation options
Rule-based questions
Ai-powered dashboard
Actionable recommendations
Attribution insights
Brand sentiment analysis
  • $19-$49 / Month
  • 2 Days Free Trial

Simple Returns and Exchange Management Show more

Returnify is a comprehensive return and exchange management app designed to streamline the process for both customers and merchants. Customers can conveniently initiate cancellations, returns, or exchanges for their purchased items from within the app, ensuring a smooth and hassle-free experience. On the merchant side, Returnify provides tools to approve or reject customer requests efficiently, offering flexibility and control over the return and exchange process. Merchants can also assign special statuses to each request, which helps in categorizing and prioritizing workflows effectively. The app facilitates the management of shipping labels, ensuring that returns and exchanges are processed swiftly and accurately. With Returnify, both customers and merchants can navigate the complexities of returns and exchanges effortlessly, enhancing satisfaction and operational efficiency.
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Request cancellation
Approve/reject requests
Add special status
Manage shipping labels
  • $49-$99 / Month
  • Free Plan Available
  • 21 Days Free Trial

AI sales assistant converting browsers into buyers, boosts conversion and basket size. Show more

Aurevia - AI Sales Rep is a powerful sales assistance app designed to transform casual browsers into confident buyers around the clock. With its advanced AI capabilities, Aurevia quickly ingests your entire product catalog and engages with every visitor to understand their needs, ensuring that every shopper receives personalized product recommendations, bundle suggestions, and offers. By guiding users through a seamless checkout process, Aurevia enhances customer experience, which in turn boosts conversion rates and increases order values. The app features real-time discovery and optimization dashboards that illuminate the impact of assisted sales, enabling you to see the direct results of engaging with customers. Installation is a breeze, requiring just five minutes and no coding skills, while also staying compliant with GDPR and CCPA regulations. Aurevia's intelligent cross-selling and upselling hints further enhance your average basket size, making it an invaluable tool for any sales-driven business.
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Automated offers
Real-time discovery
Guided checkout
Intelligent upsell
Built-in dashboards
  • $299 / Month
  • 14 Days Free Trial
8.2
1 Reviews

Boost sales and support with AI on WhatsApp Show more

Popcorn: AI For WhatsApp is a powerful tool designed to help Shopify merchants leverage the capabilities of WhatsApp for business growth. This app enhances customer interaction by automating sales and support, ensuring each customer receives a personalized experience. By simplifying operations, Popcorn makes it easier for businesses to manage inquiries and orders efficiently, while delivering valuable insights to help optimize business strategies. Its seamless integration with Shopify streamlines workflows for businesses of any size, aiming for increased efficiency and sales. The app intelligently handles complex queries by smoothly transitioning from AI to human agents when needed, ensuring comprehensive customer support. With features like instant FAQ responses, smart product recommendations, and real-time order updates via WhatsApp, Popcorn boosts sales and enhances customer satisfaction.
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Shopify integration
Personalized experiences
Order management
Smart recommendations
Real-time order updates
Streamlined operations
  • $29-$129 / Month
  • Free Plan Available

"Ari: Automate shopping with intelligent chat and voice assistance."

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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