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Return portal that drives exchange / store credit over refunds Show more

Magic: Exchanges and Returns is a cutting-edge app designed to optimize the returns process for businesses, enhancing customer satisfaction while easing the workload on customer service teams. By encouraging exchanges or store credit over traditional refunds, Magic helps transform potential lost sales into opportunities for customer engagement and loyalty. Customers can seamlessly purchase new items during the return procedure, promoting repeat business and strengthening brand interaction. With user-friendly features like clear instructions, real-time tracking, and customizable return reasons, businesses can gain valuable insights into customer preferences and needs. The app also includes a virtual inspection feature, allowing businesses to assess items before they reach the warehouse. Furthermore, Magic integrates with a wide range of WMS and CRM tools, ensuring a streamlined and efficient returns management process that aligns with existing business operations.
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Store credit options
Real-time tracking
Custom return reasons
Encourage exchanges
Purchase during returns
Virtual inspection
  • $49-$249 / Month
  • 7 Days Free Trial

"AI-driven customer service automation across all your business channels." Show more

Refly is an innovative AI-powered application designed to revolutionize customer service for businesses of all sizes. By automating interactions across multiple channels, including Shopify and chat widgets, Refly streamlines customer communication and efficiently manages routine tasks. The app’s seamless integration capabilities connect effortlessly with existing platforms, enhancing your workflow without compromising on service quality. Businesses can benefit from real-time analytics, offering valuable insights into customer behavior, enabling more personalized and effective responses. Refly not only reduces workload and saves time but also ensures exceptional service delivery across diverse customer touchpoints. With Refly, enhance customer satisfaction and optimize your support processes effortlessly.
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Seamless integration
Real-time analytics
Multi-channel support
Ai-powered automation

"Automate sales, support, and insights. Elevate customer service effortlessly." Show more

ShopLite AI Chatbot Agent is designed to enhance business efficiency and customer service through automation and advanced analytics. It seamlessly handles sales support, manages product inquiries, and provides personalized recommendations while tracking orders and processing refunds for all users, whether logged in or not. By automating these tasks, ShopLite enables businesses to save time and reduce the workload, leading to improved customer satisfaction. The app also offers comprehensive analytics, tracking leads and customer satisfaction (CSAT) to provide actionable insights for business optimization. Merchants can benefit from its 24/7 availability and multi-language support, making it a versatile solution for streamlining operations without the need for additional staff. With real-time updates on shipment status, ShopLite ensures customers are informed every step of the way, fostering trust and reliability.
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Tracks orders
Automates sales support
Handles product inquiries
Offers recommendations
Provides real-time updates
Tracks leads

AI bot that act like real salespeople improve conversion rate. Show more

SmartChat - Pro AI Seller Bot is an innovative app that leverages the advanced capabilities of ChatGPT to enhance online sales and customer interaction. This AI-powered sales bot actively engages store visitors by highlighting product features, suggesting applicable scenarios for use, and informing them about promotional discounts, all in multiple languages to cater to a global audience. In addition to pre-sale interactions, SmartChat excels as an after-sales service assistant, efficiently handling various post-purchase inquiries with human-like accuracy, ensuring that customers feel understood and valued. The bot's intelligent design and language processing skills ensure that interactions are seamless and indistinguishable from those with a human representative. Furthermore, SmartChat helps boost sales by prompting users to purchase items left in their cart, thus reducing cart abandonment rates. Setting up the app requires no complex configurations—simply install and it's ready to start optimizing your online store experience immediately.
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Product recommendations
Proactive highlights
Post-purchase assistance
Purchase prompts
Zero configuration
  • $7 / Month
  • 7 Days Free Trial
(1/5)
1 Reviews

Automatically generate product FAQ powered by ChatGPT AI Show more

FAQfy: FAQ by ChatGPT AI is a cutting-edge application designed to automate frequently asked questions for each product, streamlining customer interactions and enhancing overall transparency. This AI-driven tool is ideal for a wide range of industries, optimizing the shopping experience by empowering customers to make informed decisions quickly. By automatically generating product FAQs, FAQfy saves both time and resources, ultimately boosting sales and customer satisfaction. Leveraging state-of-the-art artificial intelligence similar to that of ChatGPT, the app ensures efficient and accurate support for merchants. Elevate your store's efficiency with FAQfy and enjoy effortless improvements in customer service and operational productivity. Whether you run a small business or a large retail platform, this app provides a seamless way to handle customer queries, reinforcing a positive shopping environment.
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Save time
Automate product faqs
Boost transparency
Enhance shopping experience
Empower decision-making
  • $5 / Month
  • Free Plan Available
  • 30 Days Free Trial
9.1
2 Reviews

"AI shopping assistant enhancing interaction and boosting your store's sales." Show more

Klicker is an innovative AI-powered co-shopper designed to enhance the online shopping experience in your store. It seamlessly navigates large catalogs or detailed product specs, effectively guiding visitors to find their desired items. Whether it’s locating "beachy workout wear," checking if an e-collar is functional outside cell range, or matching accent pillows, Klicker provides real-time assistance. It transforms standard browsing into an interactive journey, boosting customer engagement and driving sales by making the shopping experience more personalized and intuitive. Klicker's semantic search capabilities allow it to create and share themed collections tailored to individual shopper preferences. Additionally, it records conversations and shopper taste profiles in the Shopify back end, continually refining and personalizing its recommendations based on customer interactions.
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Semantic search
Ai co-shopper
Guided experience
Product queries
Shopper profiles

Proactive Messaging | Live Shopper Insights | 24x7 Support Show more

Autochat - Proactive Live Chat is an innovative app designed to boost sales for online stores by enhancing customer engagement and support throughout the purchasing process. It features Proactive Messaging, which uses contextual rules based on user history, campaign data, and session activity to automatically send real-time messages to customers. Additionally, Autochat provides Live Shopper Insights, allowing store owners to monitor live shopping sessions and access critical business insights, like cart contents and order history. The app enables more effective and efficient customer support by providing valuable customer information during chat interactions. Users can see a real-time timeline of customer activity, ensuring seamless communication with full context awareness. By leveraging these advanced features, Autochat empowers online retailers to convert more visitors into satisfied customers.
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Automated messaging
Proactive messaging
Live shopper insights
Contextual engagement
Real-time activity

Shipping protection and sustainability, perfected for brands Show more

Shipping Protection by Corso provides a premium post-purchase experience through its concierge shipping protection service. Designed to reflect the care you would provide your customers, Corso offers full access to each claim and customer interaction, ensuring transparency and peace of mind. By utilizing Corso's service, you not only enhance customer satisfaction but also generate additional revenue with every resolved shipping issue. The app respects your brand and data, featuring a minimally branded widget and no unsolicited outreach emails, ensuring it integrates seamlessly into your site. With a focus on fast response times and maintaining high customer satisfaction scores, Corso effectively turns shipping issues into opportunities for building loyalty. The app supports checkout extensibility, ensuring a smooth experience and optimizing order conversion. With no contractual obligations and an easy installation process, Corso aims to support both your business and environmental efforts.
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Easy installation
Luxury post-purchase
Concierge shipping protection
Full claim access
Customer interaction access
New revenue generation
  • $2000-$299 / Month
  • 14 Days Free Trial

Streamline e-commerce with integrated CRM, OMS, workflows, and marketing solutions. Show more

Aroopa Apps is a comprehensive platform tailored to optimize e-commerce operations by integrating key functionalities like Forms, Workflows, CRM, OMS, and Campaigns. Designed to streamline processes, this app provides robust tools for efficient order management, inventory tracking, and marketing campaign execution, ensuring seamless operations. Users can automate repetitive tasks, optimize workflows, and enhance customer engagement through intuitive interfaces and powerful automation features. With its CRM capabilities, Aroopa Apps offers deep data insights to personalize customer interactions, promoting better customer experiences and loyalty. The app's easy-to-use, no-code environment allows for quick setup and management of workflows and forms. Elevate your e-commerce business to new heights by leveraging the all-encompassing features of Aroopa Apps.
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Inventory management
Order management
Custom forms
No-code workflows
Crm capabilities

Avoid fees and revenue loss by managing credit card auths. Show more

VoidAuth is an innovative authentication app designed to enhance cybersecurity and simplify user access control across multiple platforms. By leveraging cutting-edge, decentralized, and biometric-based technologies, VoidAuth provides a seamless and secure login experience, minimizing the need for traditional passwords. The app uses advanced encryption methods to ensure that users' personal data remains private and protected from unauthorized access. With user-friendly features, VoidAuth allows for quick setup and integration with various services, making it an ideal solution for both individuals and organizations seeking robust security measures. Additionally, its intuitive interface and real-time authentication alerts keep users informed and in control of their digital identities. VoidAuth’s commitment to security and convenience makes it a must-have tool in today’s ever-evolving digital landscape.
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Manage credit card auths
Reduce fees
Prevent revenue loss
Improve customer satisfaction
  • $8.99-$49.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
110 Reviews

Easy-to-use contact us page, contact form builder app for you Show more

S: Contact Form Builder is a dynamic app designed to enhance interaction on your website by allowing you to create customizable contact forms easily. Unlike just listing an email address, a contact form makes your site more engaging and professional, significantly aiding in business growth. This app enables users to build various form types such as contact, survey, product question, and subscription forms with ease. It supports advanced features including custom email messages, auto-response, and seamless integration with popular email services. You can effortlessly manage submissions, view history, and export data, enhancing your interaction with customers. Its multi-step and conditional logic capabilities, along with integration options for Shopify Customers and Google Sheets, make it a trusted choice for merchants globally. Discover the benefits of a robust contact form and see why S: Contact Form Builder is a preferred tool for businesses worldwide.
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Conditional logic
Multi-step forms
Google sheets integration
Shopify integration
Export submissions
Submission management
  • Free Plan Available
8.2
1 Reviews

Automate your exchanges, return guides, refunds & more Show more

Reversso is a powerful app designed to seamlessly integrate a self-service returns center into your online store, enhancing the customer experience for returns and exchanges. With Reversso, you have the flexibility to set up your own return policy, complete with personalized design and custom notifications, ensuring your customers enjoy a user-friendly experience. The app allows you to establish business rules to automate the returns process, from initial request to generating return labels and processing refunds or exchanges. Additionally, Reversso includes risk scoring features to help prevent or reduce fraudulent returns. Its automatic notification system keeps your customers informed at every step, providing transparency and trustworthiness. By streamlining the returns process, Reversso empowers your business and improves customer satisfaction.
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Custom notifications
Risk scoring
Offer exchanges
Self service returns
Automatic return labels

AI concierge that refers new customers and answers questions Show more

ShopGPT is a cutting-edge shopping concierge chatbot designed to elevate the e-commerce experience for Shopify store owners and their customers. This AI-powered bot engages with customers by automatically sending texts after orders are placed, providing answers to product-related inquiries, and streamlining customer support. ShopGPT excels in product research, effortlessly matching customers with relevant products on Shopify stores and guiding them directly to the checkout page. It empowers businesses to boost sales by leveraging existing customers and capturing new leads without the need for upfront marketing expenses. By utilizing untapped communication channels like SMS, WhatsApp, and Messenger, ShopGPT broadens a store's reach. Additionally, merchants can analyze key metrics such as search placement, cart conversion, and order data to refine their strategies and maximize growth potential.
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Acquire customers
Frictionless experience
Ai customer support
Untapped channels
Analyze metrics

Turn your visitors into buyers and keep them coming back Show more

Acobot Virtual Shop Assistant is a sophisticated AI tool designed to tackle common e-commerce challenges. Acting as a virtual assistant, Aco addresses issues such as low conversion rates, high cart abandonment, slow email list growth, and ineffective email marketing. By providing personalized shopping experiences and strategic engagement, Aco aims to enhance visitor interactions and encourage purchasing behaviors. The app offers targeted solutions to boost conversion rates by understanding visitor needs and reducing cart abandonment through timely interventions. Additionally, Aco helps grow your email subscriber list and optimize newsletter strategies for better customer retention and sales. With its comprehensive approach, Acobot Virtual Shop Assistant is a valuable asset for any online retailer looking to maximize their sales potential.
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Conversion optimization
Cart abandonment reduction
Email list growth
Effective email marketing
  • $300-$800 / Month
  • Free Plan Available
  • 30 Days Free Trial
8.2
2 Reviews

Fully Automate Support Workflows and Question Answering Show more

Aide AI Support Automation is a versatile application designed to streamline customer service processes and enhance support efficiency. By utilizing AI, Aide helps in extracting valuable customer insights and automating various repetitive tasks such as order tracking, returns, and exchanges. The app empowers support agents by providing intelligent suggestions and using stored knowledge to automatically address common inquiries. It meticulously analyzes customer messages to identify potential automation opportunities, equipping users with the necessary tools to configure and optimize workflows. Aide enables automation of knowledge-based question answering while adhering to store policies for returns and exchanges. It also offers ongoing AI-driven insights and recommendations to continuously improve support operations. With CRM and API integrations, Aide facilitates seamless data access and action execution, making it an indispensable tool for modern customer service teams.
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Order tracking automation
Customer insights
Crm integrations
Api integrations
Returns automation
Automate support workflows
  • $3.99-$7.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
(4.7/5)
48 Reviews

Testimonial Master - Add testimonials to your website Show more

Testimonials Master is designed to enhance customer trust and boost sales by elegantly displaying customer reviews and feedback. With its intuitive and streamlined interface, the app can be easily set up in under a minute with just a single click. Users have the flexibility to choose between grid view or slider view, and can select from five unique styles to perfectly align with their brand image. The app also includes a testimonial submission form on the front end, allowing businesses to effortlessly collect new customer testimonials. Furthermore, customizable color options are available to ensure a seamless match with your website’s theme. Testimonials Master is a powerful tool to showcase customer satisfaction and encourage potential buyers to select your products.
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Easy installation
Color customization
Multiple styles
Grid or slider
Testimonial form

Trainable Gen AI assistant for your store! Show more

Superstore: AI Sales Assistant is an innovative chat-based AI solution designed for Shopify stores, enhancing customer interaction by answering queries 24/7. Utilizing natural language processing, it comprehensively understands and interprets product information from your online catalogs, making it easier for site visitors to get the details they need to make informed purchase decisions. The AI instantly updates its knowledge base from documents and webpages, ensuring accurate and current responses to user inquiries. With Superstore, store owners have the flexibility to edit and customize AI-generated responses, allowing them to maintain control over customer interactions. By boosting engagement through responsive and personalized communications, Superstore aims to drive higher conversion rates for online retailers. The app also facilitates real-time product data lookup and addresses queries related to store policies, such as refunds and shipping, providing a seamless customer service experience.
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Real-time product lookup
Customize ai responses
24/7 query handling
  • $45-$65 / Month
  • 7 Days Free Trial
(3.1/5)
12 Reviews

Manage email, social and marketplace customer messaging. Show more

Replyco ‑ eCommerce Helpdesk is an intuitive platform designed to simplify and streamline customer support for online retailers. Tailored specifically for eCommerce businesses, it centralizes all customer inquiries from various marketplaces and communication channels into a single, easy-to-navigate dashboard. This comprehensive system helps businesses manage and respond to customer queries swiftly, enhancing customer satisfaction and loyalty. With features like automated responses, customizable templates, and advanced reporting, Replyco empowers support teams to optimize their workflows and performance. The app's seamless integration with major eCommerce platforms ensures that all order-related information is readily accessible, reducing response times and improving accuracy. By unifying customer communication and leveraging automation, Replyco enables businesses to focus on scaling their operations while maintaining exceptional service standards.
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Marketplace integration
Multi-channel support
Automated workflows
Quick responses
Analytics reports
Team collaboration
  • Free Plan Available
  • 14 Days Free Trial
9.1
36 Reviews

ChatGPT AI chatbot to increase sales with human-like live chat Show more

Manifest AI Chatbot, Live Chat is an innovative application designed to enhance customer engagement through intelligent conversation. This app seamlessly integrates with your existing platforms, allowing businesses to deliver real-time support and personalized interactions. Powered by advanced AI algorithms, it can handle a wide range of queries, ensuring that users receive accurate and timely responses. The chatbot continuously learns from interactions to improve its performance, offering a more refined service over time. Its intuitive interface makes it easy to set up and customize, empowering businesses to align the chatbot's tone and style with their brand voice. With Manifest AI Chatbot, Live Chat, your business can achieve higher customer satisfaction and efficiency while reducing the workload on human agents.
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Sales increase
Personalized recommendations
Live chat
Ai chatbot
Human-like interaction
Interactive quiz
  • $20-$29 / Month
  • Free Plan Available
  • 30 Days Free Trial
8
19 Reviews

AI powered chatbot that engages visitor and recommend product Show more

ExpertGuru ‑ AI Chatbots App is a robust solution designed to transform Shopify visitors into loyal customers through personalized interactions. By harnessing the power of data-driven strategies, this app tailors the shopping experience to individual preferences, ensuring that customers encounter products they truly adore. Businesses can boost conversions effectively with ExpertGuru serving as their AI sales assistant, making it easier than ever to increase sales and enhance customer satisfaction. The app empowers merchants with valuable customer insights, enabling precisely targeted marketing efforts. Additionally, ExpertGuru leverages AI technology to analyze customer intent, optimizing SEO in the process. Through chat-based weekly ad campaigns, merchants can effectively engage with clients and drive greater customer value and experience.
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Ai-driven recommendations
Seo improvement
Customer insights
Personalized shopping experience
Weekly chat-based campaigns

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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