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Showing 620 to 640 of 1829 Apps
Help Scout

Help Scout

  • $30-$90 / Month
  • Free Plan Available
  • 15 Days Free Trial
7.6
18 Reviews
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A better way to talk with your customers Show more

Help Scout is a comprehensive customer support platform designed for growing companies, offering an intuitive interface that makes mastering its features quick and easy. Within hours, users can navigate the platform effortlessly, transforming into power users capable of delivering fast and personalized service. Help Scout centralizes team efforts by consolidating email, live chat, and social interactions into a single inbox. It features self-service options for frequently asked questions, enabling customers to find answers instantly. The platform uses AI to accelerate response times, enhancing both efficiency and customer satisfaction. Additionally, it integrates customer and order information directly into conversations, simplifying processes like order refunds and cancellations. With its robust capabilities, Help Scout helps businesses delight their customers while streamlining support operations.
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StoreAssist Shop to Install

StoreAssist Shop to Install

  • $9.99 / Month
  • Free Plan Available
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Efficient installation service management for enhanced customer satisfaction.

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Respondize

Respondize

  • $10.49 / Month
  • Free Plan Available
  • 7 Days Free Trial
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Centraliza correos, convierte en tickets, automatiza respuestas según políticas de tienda.

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AI Sales Helper Chat

AI Sales Helper Chat

  • $1.99 / Month
  • 5 Days Free Trial
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AI-powered chat enhances customer experience with product recommendations.

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ClickConnector

ClickConnector

  • $99-$499 / Month
  • Free Plan Available
  • 21 Days Free Trial
(1.7/5)
2 Reviews
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Fusion of AI, ChatBots, and humans for exceptional CX. Show more

ClickConnector is an innovative customer support platform that seamlessly integrates ChatBot workflows, AI, and human support to optimize customer service operations. Designed to reduce costs while enhancing customer experience, ClickConnector provides a comprehensive, omni-channel chat solution covering Live Chat, Email, Facebook, Instagram, WhatsApp, Phone, and SMS. Its Shopify Chat Sidebar Plugin offers complete customer context, ensuring a personalized touch in interactions. The platform's team collaboration tools enable effective communication and decision-making, fostering a cohesive customer support team. Furthermore, ClickConnector includes built-in Knowledge Base pages that can be easily integrated with your store, empowering customers with self-service options. With automatic triggers in its Live Chat Plugin, ClickConnector helps businesses engage with their customers more effectively and proactively.
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Lipify（LINE連携アプリ）

Lipify（LINE連携アプリ）

  • $9-$27 / Month
  • Free Plan Available
7.4
3 Reviews
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OMO、LINEID連携ツールのLipifyです。LINE会員登録～POS連携～メッセージ配信まで１つのアプリで完結します。 Show more

Lipify（リピファイ）は、店舗とオンラインストアのデータを一元管理するための革新的なアプリです。ShopifyPOSと連携して、店頭での会員登録がシームレスに行え、QRコードを使用したLINE上での会員バーコード発行が可能です。LINEメッセージ配信機能により、ポイント連携やクーポン発行も簡単に行え、顧客体験を向上させます。また、個別チャット機能により、ID未連携のユーザーともスムーズにコミュニケーションを取ることができ、販売促進に役立ちます。LINEログイン機能の改善により、ユーザーにとってさらに利用しやすい設計となっています。多様なメッセージ配信オプションがあり、購入完了通知から再入荷通知まで、顧客のニーズに合わせたアプローチが可能です。この便利なツールは、ビジネスの作業効率を向上させ、経済的に優れています。
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Asked: Post‑Purchase Survey

Asked: Post‑Purchase Survey

  • $19 / Month
  • 7 Days Free Trial
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Simple post-purchase surveys on Shopify Thank You page.

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Pleero

Pleero

  • $99 / Month
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Offer bonus store credit for refunds, retaining revenue and boosting loyalty.

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Breadstack Chatso

Breadstack Chatso

  • Free Plan Available
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Making online business easy to everyone Show more

Breadstack Chatso is an innovative app that transforms customer support for merchants by leveraging detailed customer data to boost sales. It features an advanced visitor tracking system that provides real-time insights, making customer outreach more efficient. The app integrates all-in-one customer data, enabling merchants to access comprehensive profiles and history to tailor their interactions effectively. One of its standout features is the innovative promotion tools that utilize Shopify Discount and AI technology, allowing for personalized product recommendations and automated coupon offerings. Merchants can also enjoy real-time store management reports, empowering them with actionable insights for strategic decision-making. Breadstack Chatso is designed to elevate customer support, making it not just a service tool but a sales driver. Embrace the future of customer interactions and watch as your engagement and sales soar.
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Smartsupp Live Chat & Chatbots

Smartsupp Live Chat & Chatbots

  • $20-$30 / Month
  • Free Plan Available
  • 14 Days Free Trial
(3/5)
4 Reviews
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Smartsupp – drive your sales online through conversations! Show more

Smartsupp Live Chat & Chatbots is a dynamic app designed to enhance your business growth through innovative customer interaction solutions. It features the Mira AI Shopping Assistant, which offers personalized product recommendations to boost sales and elevate the shopping experience. With responsive live chat functionality, businesses can deliver real-time support, ensuring customer queries are addressed promptly, maintaining engagement and satisfaction. Efficient chatbots automate responses, providing consistent and quick customer care, freeing up your team to focus on more complex tasks. Smartsupp is a trusted choice globally for e-commerce businesses, offering accessible AI-driven features that streamline sales processes and enrich customer interactions. It also includes lead generation tools that capture valuable customer insights, enabling expansion of your customer base. Overall, Smartsupp combines automation and personalization to create a seamless customer service experience.
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W3 Custom Order Status

W3 Custom Order Status

  • $19-$59 / Month
  • 14 Days Free Trial
7.2
62 Reviews
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Create and manage custom statuses for your orders. Show more

W3 Custom Order Status is a versatile app designed to enhance the management of your order production process while keeping your customers informed at every step. By offering real-time updates through customizable emails and SMS notifications, this app helps build customer trust and loyalty, ultimately enhancing their shopping experience. A user-friendly one-page dashboard provides a comprehensive view of all orders and their statuses, allowing for streamlined oversight. You can set up unlimited custom statuses to meticulously track each phase of production and organize them into distinct workflows for precise control. The app also facilitates seamless collaboration with user accounts that offer role-based access and permissions, eliminating the need to log in to Shopify for routine tasks. Overall, W3 Custom Order Status can significantly reduce customer inquiries, giving you more time to focus on growing your business.
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ParcelWILL Returns & Exchange

ParcelWILL Returns & Exchange

  • $29-$299 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • Verified
8
414 Reviews
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Returns and exchanges, Return labels, Return policy, Refunds Show more

ParcelPanel Returns & Exchange by Channelwill is designed to streamline the returns process, transforming potential customer disappointments into new opportunities. This app provides a self-service return center, allowing customers to easily manage their returns with real-time email notifications for status updates and detailed shipping instructions. With the ability to generate return labels for international shipments, businesses can effortlessly manage returns and exchanges. Customizable return solutions encourage customers to opt for exchanges, helping to minimize lost sales. ParcelPanel empowers businesses to create a branded return experience through a dedicated return portal and personalized email notifications. It also offers various refund options, such as store credit and gift cards, and minimizes fraud with smart eligibility rules. Seamless integration with platforms like Sendcloud, Shippo, DHL, Shipstation, and FedEx, as well as QR code scan returns, ensures efficient returns management, while automated syncing with Shopify keeps everything up-to-date.
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Redo

Redo

  • $10 / Month
  • Free Plan Available
8.2
430 Reviews
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The Future of Post Purchase Experience That Amplifies Sales Show more

Redo Free Returns & Exchanges is a transformative app designed to enhance your post-purchase experience by offering free return coverage, thus increasing customer trust and improving checkout rates. Originating from the needs of a Shopify+ Merchant, this app is now accessible for all, providing flexible and innovative features tailored to any business’s requirements. With Redo, automate and streamline the return process for both your customers and support team, eliminating the frustrations of traditional return methods that cut into profits. The app minimizes return shipping label costs through a unique approach and helps retain revenue by incentivizing exchanges and store credits. Additionally, Redo fosters additional sales opportunities by allowing customers to make new purchases during the return flow. Perfectly aligned with your business needs, this app requires no contracts, offering a hassle-free solution to modernize your return and exchange processes.
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Top Form Builder

Top Form Builder

  • $0.5 / Month
  • 7 Days Free Trial
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Create ultimate forms without any code, start collecting lead Show more

Top Form Builder is an intuitive app designed to empower users to create professional-looking forms effortlessly, without needing coding skills. Whether you need to display a custom form on your homepage, cart page, or product page, this app makes it easy. Users can enhance their forms by allowing file and picture uploads, adding convenience for both businesses and their customers. The drag-and-drop form builder and innovative form templates simplify the creation process, while the ability to add various field types, including text, checkboxes, and dropdowns, offers flexibility. With the capability to manage submissions and view submission history, businesses are better equipped to handle customer interactions. Top Form Builder also supports custom registration fields and multiple file uploads, making it a versatile solution for contact, order, or bespoke forms, all without the need for coding.
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KamiChat：ChatGPT Chat

KamiChat：ChatGPT Chat

  • $9 / Month
  • Free Plan Available
7.4
8 Reviews
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Efficient chat system that integrates AI ChatGPT WhatsApp Show more

KamiChat is an innovative live chat tool crafted specifically for Shopify store owners, enhancing the efficiency of order transactions. It enables seamless communication between store owners and customers, facilitating real-time support by utilizing the advanced capabilities of the ChatGPT model. Store owners can configure their customer service teams and tailor the ChatGPT prompts for more precise and relevant interactions. With features like statistical data analysis and monitoring historical chat records, KamiChat offers valuable insights into customer service performance and service quality. The app supports multiple team member management and the installation of chat portals on all store pages, ensuring consistent and proactive customer engagement. Additionally, users can enjoy a swift activation experience with quick login via Shopify and provide customers the convenience of direct communication through WhatsApp. This tool is essential for Shopify entrepreneurs seeking to elevate their customer service operations.
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Reveni Returns & Exchanges

Reveni Returns & Exchanges

  • Free Plan Available
8.2
1 Reviews
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Turn returns and exchanges into a lever for loyalty and sales Show more

Reveni Returns & Exchanges is a robust app designed to elevate the post-purchase experience, enhancing customer loyalty and driving recurring sales. With its customizable Return portal and Merchant dashboard, the app provides transparency, simplicity, and speed in managing returns and exchanges. It automates the RMA process, from defining policies and return reasons to setting up shipping methods, reducing both expenses and customer complaints. The user-friendly return portal allows customers to self-manage refunds and exchanges, while the customizable return methods adapt to location, transaction type, and order amount. Automatic instructions ensure successful product returns, and merchants gain increased control over their processes through a comprehensive dashboard. By enabling auto-acceptance or rejection of returns and triggering immediate refunds, Reveni optimizes operations and maximizes customer satisfaction.
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Ágil WhatsApp

Ágil WhatsApp

  • Free Plan Available
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Conversa rápidamente con tus clientes por WhatsApp Web. Show more

Ágil WhatsApp es una aplicación diseñada para facilitar la comunicación instantánea con tus clientes mediante WhatsApp. Cuando recibes un nuevo pedido, puedes iniciar una conversación con un solo clic directamente desde la página de detalles del pedido. La app utiliza automáticamente el número de teléfono almacenado en la dirección de facturación del cliente, eliminando la necesidad de guardar manualmente cada contacto. Esto optimiza el proceso de atención al cliente, permitiéndote verificar datos, hacer preguntas, o brindar información adicional de manera rápida y eficiente. Con Ágil WhatsApp, ahorras tiempo y esfuerzo, enfocándote en lo que realmente importa: la satisfacción del cliente. Mejora la gestión de tus pedidos y fortalece la comunicación con tus clientes de una manera sencilla y práctica.
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Helio AI: Smart Concierge

Helio AI: Smart Concierge

  • $99-$350 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
5 Reviews
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"HelioAI: Automate customer interactions, capture leads, and gain insights." Show more

Helio AI is a powerful tool designed to transform how merchants interact with their customers, offering features to automate and enhance engagement. This app streamlines customer support by providing real-time insights into live chats, allowing businesses to monitor and manage interactions efficiently. The Lead Capture feature utilizes AI to gather crucial contact information, such as phone numbers and emails, optimizing the process of building and nurturing customer relationships. With Chat Insights, merchants gain valuable analytics, including query breakdowns, popular products, top discussion topics, and actionable business suggestions to drive growth. Helio AI also facilitates seamless query resolution, offering a dedicated tab for manual handling of customer queries when necessary. Additionally, the app enhances the shopping experience by recommending products during chats and upselling on the cart page. Operating 24/7, Helio AI ensures businesses are always connected, responsive, and ready to meet customer needs.
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メールフォーム.JP | 顧客データを外部に残さないフォーム

メールフォーム.JP | 顧客データを外部に残さないフォーム

  • $9.99-$19.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
1 Reviews
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Shopify管理のメール信頼性向上と強固なセキュリティ対策。

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yayloh | Returns & Exchanges

yayloh | Returns & Exchanges

  • $150-$490 / Month
8.2
12 Reviews
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Save your team hours of work and improve customer experience. Show more

Yayloh | Returns & Exchanges is a seamless app designed to streamline and enhance the returns and exchanges process for online retailers. With a user-friendly interface, the app allows businesses to manage return requests efficiently, reducing operational hassles and enhancing customer satisfaction. Its real-time tracking feature ensures transparency, enabling customers to monitor the status of their returns every step of the way. Yayloh also provides insightful analytics, helping retailers identify patterns and optimize their returns policies. By automating routine tasks and simplifying communication, it reduces manual workload, allowing retailers to focus on core business areas. Overall, Yayloh is dedicated to transforming returns and exchanges into positive experiences for both retailers and their customers.
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Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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