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Dynamic Q&A for Products: Improve Sales and Trust Show more

AskEase is a powerful Shopify app designed to streamline customer interactions and enhance the shopping experience by allowing customers to ask questions directly on product pages through dynamic popup forms. This real-time communication feature builds customer confidence and significantly reduces returns while boosting conversion rates. Merchants have the flexibility to customize query forms and email settings, ensuring brand consistency and a personalized shopping experience. AskEase also maintains a comprehensive conversation history, which helps in fostering ongoing relationships and enhancing customer loyalty. Merchants can efficiently manage and respond to customer queries directly from the Shopify admin, making it a seamless process. Automatic email responses and access to past conversation history are provided to customers, ensuring transparency and engagement. Overall, AskEase not only elevates customer service but also promotes a more interactive and satisfactory shopping journey on Shopify.
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Boost conversion rates
Real-time interaction
Dynamic q&a
Customizable query form
Email response automation
Maintain conversation history
  • $3.49 / Month
  • Free Plan Available
  • 3 Days Free Trial
8.2
1 Reviews

Create a FAQ page and FAQ sections that are fully customizable Show more

ET Help Center & FAQ Page is an intuitive app designed to streamline the creation of accordion-style FAQ sections for your e-commerce store. Whether you're looking to enhance a specific page with detailed questions and answers or develop a comprehensive FAQ page, this app offers a quick and hassle-free solution. It allows you to easily customize the design to match your store's branding, ensuring a seamless integration with your existing website style. With ET Help Center & FAQ Page, you receive a simple code snippet, eliminating the need for extensive coding knowledge. This flexibility not only allows you to arrange FAQs wherever needed on your site but also ensures a user-friendly experience for your customers. Bringing clarity and organization to your customer service strategy has never been easier with this versatile app.
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Customizable sections
Easy navigation
Create faq page
Help user queries
Increased self-service
  • $40-$250 / Month
  • Free Plan Available

Streamline support: manage messages and tickets in one dashboard. Show more

Repli Desk is an innovative helpdesk application created to revolutionize customer support management. It integrates multiple communication channels—such as email, Facebook, Instagram (including comments), and live chat—into a single, convenient dashboard. With features like ticket management, automations, and detailed reporting on metrics like response times and customer satisfaction scores (CSAT), it empowers support teams to operate more efficiently. Users can benefit from intuitive ticket tagging and templated responses, enabling quicker turnarounds and consistent support. The included chat widget facilitates real-time engagement with customers, enhancing service quality and customer experience. Simplify your customer support with the all-in-one capabilities of Repli Desk today!
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Automations
Advanced reporting
Ticket management
Chat widget
Ticket tagging
Templated responses
  • $4.9-$19.9 / Month
  • Free Plan Available
(1.9/5)
4 Reviews

Automate and improve your customer support using AI Show more

Chattly is an advanced AI-driven chatbot application designed to enhance customer support experiences in today's demanding digital landscape. By leveraging state-of-the-art AI technology, Chattly provides round-the-clock, seamless customer service that delivers accurate, personalized assistance instantly. Beyond mere chat functionality, Chattly serves as an intelligent support system, offering features like instant AI-generated responses to customer inquiries and tailored product recommendations to improve user engagement. Users can personalize their chat interface with customizable options, including the ability to change colors, avatars, and apply premium themes. Additionally, Chattly allows businesses to adjust the chatbot's tone of voice to match their brand identity, whether it be professional, friendly, or funny. Businesses can further enhance the customer experience by integrating their own customized FAQs, ensuring precise and relevant information is readily available.
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Product recommendations
Add faq
Instant ai responses
Customizable chat window
Change tone
  • $9.9-$39 / Month
  • Free Plan Available
  • New

Efficient multilingual live chat with FAQ management and customizable chatbox.

  • $3.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8
15 Reviews

Stylish contact us / contact form widget with tones of feature Show more

Contact Form Master is a user-friendly app designed to enhance customer interactions on your website through a seamless and private contact form experience. Prioritizing simplicity and customer experience, this app is perfect for non-tech-savvy users, allowing for quick installation and management of contact forms with just a few clicks. The app offers a simultaneous preview feature, enabling real-time viewing of the "Contact Us" form during creation, ensuring a tailored fit to your website's aesthetic. Users can add multiple forms across different pages, each fully customizable in terms of fonts, colors, and styles to match the store's branding. With features like file upload, this app expands communication possibilities while maintaining ease of use. Absolutely no coding is required, as the app includes an intuitive one-click installation process for any page on your site.
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Multiple forms
File upload
No coding needed
Font customization
1-click install
Simultaneous preview
  • $29.99 / Month
  • Free Plan Available
  • 15 Days Free Trial

Bring together human support & automation experience Show more

ProProfs ‑ Live Chat & Chatbot is a powerful tool designed to enhance customer support and drive business growth. This app enables businesses to provide 24/7 assistance through intelligent chatbots, ensuring that customer queries are addressed promptly and efficiently. By engaging website visitors in real-time, ProProfs Chat increases interaction and keeps potential customers engaged longer, improving the likelihood of conversion. The app is also adept at generating qualified leads by interacting with prospects and gathering vital information that can be used for targeted marketing efforts. Businesses can identify upsell opportunities and close sales faster by understanding customer needs and preferences through the chat platform. Ultimately, ProProfs helps businesses delight their visitors with instant support, paving the way for increased customer satisfaction and boosted sales.
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Generate leads
Increase engagement
24x7 support
Identify upsell
Grow sales

Enhance communication with customizable WhatsApp chat button and efficient inquiry routing.

Automate Support requests and Marketing Campaigns via WhatsApp Show more

Hoola: AI Support & Marketing is a dynamic application designed to revolutionize the way businesses handle customer support and marketing strategies. By leveraging cutting-edge artificial intelligence, Hoola offers intelligent customer interaction capabilities that streamline communication and enhance user satisfaction. The app provides automated support responses, predictive insights, and personalized marketing strategies, allowing companies to engage more effectively with their audiences. With intuitive analytics and data-driven decision-making tools, Hoola empowers businesses to optimize their outreach and align marketing efforts with customer needs seamlessly. Suitable for companies of all sizes, this versatile app not only saves time and resources but also boosts overall productivity and growth by integrating seamlessly into existing workflows. Experience a new era of customer engagement with Hoola, where AI-driven support meets innovative marketing solutions.
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Whatsapp integration
Marketing campaigns
Ai assistance
Customer communication
Automated support

Instant feedback app for Shopify: refine products, boost marketing strategies. Show more

Questify: Post Purchase Survey is a powerful tool designed to capture valuable customer feedback immediately after a sale, right on the thank-you page. This app allows merchants to gain insights into customer preferences, helping them refine their products and improve customer experiences. By enabling data-driven decisions, Questify supports businesses in optimizing their ad campaigns and marketing strategies. Fully integrated with Shopify, it offers an easy-to-use interface for real-time feedback collection. Merchants can benefit from advanced analytics for actionable insights, along with the ability to create unlimited survey questions to gather comprehensive feedback. With full Hebrew language support, Questify caters to a diverse audience, offering both single-response and open-ended question formats for more nuanced customer insights.
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Multi-language support
Advanced analytics
Seamless shopify integration
Real-time insights
Instant feedback collection
Unlimited survey questions

Return portal that drives exchange / store credit over refunds Show more

Magic: Exchanges and Returns is a cutting-edge app designed to optimize the returns process for businesses, enhancing customer satisfaction while easing the workload on customer service teams. By encouraging exchanges or store credit over traditional refunds, Magic helps transform potential lost sales into opportunities for customer engagement and loyalty. Customers can seamlessly purchase new items during the return procedure, promoting repeat business and strengthening brand interaction. With user-friendly features like clear instructions, real-time tracking, and customizable return reasons, businesses can gain valuable insights into customer preferences and needs. The app also includes a virtual inspection feature, allowing businesses to assess items before they reach the warehouse. Furthermore, Magic integrates with a wide range of WMS and CRM tools, ensuring a streamlined and efficient returns management process that aligns with existing business operations.
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Store credit options
Real-time tracking
Custom return reasons
Encourage exchanges
Purchase during returns
Virtual inspection
  • $19.9-$199 / Month
  • 7 Days Free Trial
8.2
27 Reviews

AI-Powered Email Support for E-commerce Success Show more

Lux ‑ Customer Support AI is an innovative app designed to streamline your store's customer service operations effortlessly. By using advanced AI, Lux generates accurate responses to customer inquiries even while you’re asleep, ensuring your customers are never left waiting. The app automatically categorizes and prioritizes tickets based on importance, allowing you to focus on high-priority issues first. Customization is at your fingertips, giving you the flexibility to tailor responses according to your unique shipping policies, refund policies, product specifics, and promotional offers. This personalized approach not only reduces your workload and employee costs but also significantly cuts down on response times, enhancing customer satisfaction and loyalty. With Lux, managing customer support becomes as simple as reviewing and sending pre-crafted replies when you start your day. Embrace a new level of efficiency in customer service with Lux ‑ Customer Support AI.
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Customizable settings
Automated replies
Priority sorting
Reduced workload
Auto-categorization
Fast response time
  • $19.99-$99.99 / Month
  • Free Plan Available
1 Reviews

"Automated 24/7 chat support with personalized suggestions and performance insights." Show more

Store Bot AI – Smart Assistant is a cutting-edge tool designed to revolutionize customer support for online stores through AI-powered chat technology. It seamlessly handles product inquiries, order tracking, and cancellation requests, providing instant replies and personalized product suggestions to enhance customer engagement. With 24/7 availability, the app ensures that customers always receive prompt assistance, improving overall satisfaction and store experience. Merchants can access detailed statistics on chatbot performance, including total chats, unique customer interactions, and average replies. Performance analytics are presented through intuitive 30 and 90-day graphs, enabling merchants to assess impact and make informed decisions for optimization. Store Bot AI streamlines customer service operations, freeing up time for merchants to focus on growing their businesses.
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Performance insights
Engagement boost
24/7 availability
Instant replies
Personalized suggestions
Automated chat support
  • $9-$19 / Month
  • Free Plan Available
8.2
5 Reviews

Order Sync for PayPal & Stripe. Build Trust and Get Funds. Show more

PaySync is an innovative app designed to automate the syncing of tracking numbers to PayPal in real-time, streamlining operations for merchants. With an easy setup process that handles all orders with just one click, it ensures that syncing is completed swiftly, even for multiple PayPal accounts, potentially saving merchants up to 40 hours each month. By reducing PayPal holds and resolving chargeback issues promptly, PaySync allows funds to be released quickly, improving cash flow for sellers. It also helps optimize seller protection by mitigating fraudulent orders and minimizing chargeback claims, allowing Shopify store owners to focus on growth rather than administrative tasks. The app features a user-friendly dashboard where merchants can view and respond to chargebacks, improving account management efficiency. With the ability to connect multiple PayPal accounts, PaySync is tailored to support the needs of growing businesses, making the tracking process seamless and efficient.
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Automated syncing
Connect accounts
User friendly
Reduce chargebacks
Respond to chargebacks
  • $59-$199 / Month
  • Free Plan Available
  • 14 Days Free Trial
7.1
5 Reviews

Recustomer Return&Cancelは、返品・交換・キャンセル業務を自動化することで、購入体験向上を支援します。 Show more

Recustomer 返品・キャンセル is a powerful app designed to automate returns, exchanges, and cancellations, enhancing customer experience while streamlining business operations. It offers e-commerce businesses robust operational support and ensures that customers enjoy a smooth and hassle-free process. The app automates the entire returns and exchanges workflow, from request acceptance to securing replacement stock, shipment instructions, and refund processing, achieving approximately 82% automation rate of customer inquiries. This level of automation extends to cancellations, where the system checks delivery statuses and determines approval or rejection, automating delivery stoppages and refunds to achieve zero handling time. Furthermore, Recustomer provides data analysis capabilities, enabling businesses to collect and analyze data to improve e-commerce site performance, reduce return rates, and inform strategic planning in marketing and product development. Overall, Recustomer aims to create an efficient, seamless experience for both businesses and their customers.
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Returns automation
Exchanges automation
Cancellations automation
Return data analysis
  • $9.99-$39.99 / Month
  • Free Plan Available
  • 7 Days Free Trial

"Revolutionize support with AI-driven chat for personalized customer experience." Show more

Assistly: AI Chat is an innovative solution for business owners seeking to elevate their customer support experience. This intelligent chat tool ensures that your customers receive personalized guidance as they explore your catalog, helping them find the right products efficiently. Equipped with advanced algorithms, Assistly adeptly understands customer inquiries and provides accurate recommendations, enhancing satisfaction and boosting sales. Seamlessly integrate live chat into your Shopify store for instant, real-time customer interactions. The app also automates routine tasks like welcomes, lead capture, and frequently asked questions, streamlining your support process. Invest in Assistly to transform your customer service operations and empower your business with cutting-edge technology.
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Automated responses
Product recommendations
Personalized assistance
Lead capture
Ai-driven chat
Real-time support
  • Free Plan Available
  • 14 Days Free Trial
6.4
4 Reviews

24/7 AI chat support for customized shopping & sales boost Show more

ShopBuddy ‑ AI Sales Chatbot is an innovative eCommerce solution designed to transform routine customer chats into valuable sales opportunities around the clock. Harnessing the power of GPT-3.5 and GPT-4 technology, ShopBuddy offers personalized product recommendations, enhancing the shopping experience and driving revenue. This intelligent chatbot integrates seamlessly with your store by syncing with product listings and offering theme customization to match your brand's aesthetic. ShopBuddy diligently tracks orders and revenue generated through interactions, providing insightful analytics to optimize your sales strategy. By continuously learning from customer interactions, it ensures tailored responses that enhance user engagement and satisfaction. Elevate your online store's performance and customer service with ShopBuddy's reliable and adaptable AI-driven features.
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Product recommendations
Ai-powered chatbot
24/7 customer engagement
Revenue tracking
Real-time inventory updates
Continuous learning

Easiest return, exchange & cancellations- happier customers Show more

Reverto is an innovative app designed to help users stay mindful and reflective in their daily lives. It offers a unique platform for journaling and meditation, providing guided prompts and exercises to enhance self-awareness and personal growth. The app features customizable settings to tailor the experience to individual needs, including mood tracking, gratitude logs, and progress visualizations. With its user-friendly interface, Reverto encourages consistent use, making it easy to integrate reflection into even the busiest schedules. Additionally, the app fosters a supportive community by allowing users to share insights and learn from others' experiences. Reverto is the perfect companion for anyone seeking to cultivate mindfulness and intentionality in their personal development journey.
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Easy returns
Automate refunds
Manage exchanges
Handle cancellations
  • $9.99-$49.99 / Month
  • Free Plan Available
2 Reviews

AI chatbot for 24/7 customer support and personalized product recommendations. Show more

HyderaBot AI & Live Chatbot is a cutting-edge application designed to revolutionize customer service for online merchants. This AI-driven chatbot is available 24/7, instantly addressing customer inquiries, tracking orders, and offering personalized product recommendations in multiple languages. By automating these tasks, the app significantly reduces the workload on support teams, enabling them to focus on more complex issues while improving overall customer satisfaction. The seamless integration with online stores ensures a smooth setup process and an enhanced shopping experience. Merchants can leverage this powerful tool to boost sales by providing timely, accurate responses to customer needs. HyderaBot AI & Live Chatbot is an indispensable solution for modern businesses seeking to optimize their customer service operations effortlessly.
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Automated responses
Multilingual support
Product recommendations
Ai-powered chatbot
Instant order tracking
  • $490 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
1 Reviews

Automate support with AI centralizing inquiries for efficiency Show more

UnanimityAI is a cutting-edge application designed to revolutionize customer support by consolidating inquiries from platforms like WhatsApp, Instagram, and Gmail into a single unified interface. This powerful tool streamlines ticket management by automatically routing complex issues to designated team members and employs advanced AI to provide immediate, context-aware responses. Perfect for expanding businesses and overloaded support teams, UnanimityAI significantly reduces response times and boosts customer satisfaction, allowing teams to prioritize more strategic initiatives. The AI assistant not only drafts efficient responses for routed tickets but also optimizes order management by retrieving and updating order details. Embrace a simplified support process and elevate your service efficiency with UnanimityAI. With smart routing functions, this app ensures seamless coordination and manages customer interactions with unprecedented ease.
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Smart routing
Automated order management
Centralized inquiries
Ai instant responses
Streamlined ticket management
Efficient draft responses

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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