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Showing 680 to 700 of 1361 Apps
  • $2.99 / Month
  • 14 Days Free Trial

Chat Widget in your store with no coding, no liquid, one click Show more

Easy Chat Widget (ECW) is an intuitive app designed to seamlessly integrate your preferred chat widget into your store with just a single click, eliminating the need for additional coding. Compatible with popular platforms such as Zendesk, Hubspot, and Tawk.to, ECW requires you to have an existing account with your chosen third-party chat widget provider. The app offers a clean installation process, ensuring that no theme files are altered and it functions effectively across all store themes. By facilitating easy setup and integration, ECW allows you to maintain consistent communication with your customers through your favorite chat services. Effortlessly enhance your store's customer support with Easy Chat Widget, ensuring a smooth and efficient user experience.
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One-click installation
Supports multiple platforms
No coding needed

Postage Shipping service in your shop Show more

Postage is a logistics company dedicated to delivering exceptional service through continuous improvement and the use of world-class technologies. As a quality-driven organization, Postage empowers every team member to act as a leader in delivering unparalleled service, ensuring that customer satisfaction remains at the forefront of our operations. Our ultimate goal is to elevate the customer experience by offering unique privileges that make Postage your preferred partner among logistics providers. By enhancing focus on client needs and refining our business operations, Postage aims to create lasting relationships built on trust and reliability. We are committed to innovation and quality, striving to remain the first choice for all your logistical needs.
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Shipping integration
Logistic optimization
Continuous improvement
  • $5-$10 / Month
  • Free Plan Available
(3.2/5)
2 Reviews

Automate your customers' communication Show more

Support Board - Chat & Chatbot is an advanced communication platform designed to streamline interactions between customers and stores using artificial intelligence. The app features an AI-driven chatbot, powered by OpenAI, that efficiently handles customer inquiries related to Shopify stores by accessing real-time data. It enables businesses to provide 24/7 support while integrating seamlessly with various communication channels like WhatsApp, Instagram, Facebook, Telegram, emails, and SMS. With its user-friendly interface, the app allows easy access to detailed customer information, including order history and cart items, directly within the Support Board admin area. Additionally, users can display products searched by customers using interactive cards and sliders for a visually engaging experience. The platform also offers a customizable help center to enhance self-service support for customers. Designed for both human agents and AI, Support Board ensures efficient and effective communication, enhancing customer satisfaction and operational efficiency.
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Real-time data
Omni-channel integration
Ai-driven chatbots
Product card messages
Customer information access
  • $3.99 / Month
  • 7 Days Free Trial
7.9
14 Reviews

Let your Customers ask Questions and get Answers Show more

Enorm Ask a Question is a versatile app that empowers customers to inquire about multiple products seamlessly, enhancing your understanding of popular items. The app notifies administrators via email every time a question is posed, ensuring prompt attention and engagement. Admins have the flexibility to respond directly through email or on the question board, with all answers prominently displayed on the respective product pages. The app is designed with easy customization in mind, allowing you to tailor the "ask a question" feature to align with your website's theme effortlessly. Its responsive layout ensures optimal performance across various devices, enhancing user experience for both customers and administrators alike. Enorm Ask a Question not only enhances customer interaction but also provides valuable insights into product demand and customer preferences.
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Easy customization
Ask questions
Question notification
Respond via email
Answer on product page
Responsive layout
  • $40-$250 / Month
  • Free Plan Available

Streamline support: manage messages and tickets in one dashboard. Show more

Repli Desk is an innovative helpdesk application created to revolutionize customer support management. It integrates multiple communication channels—such as email, Facebook, Instagram (including comments), and live chat—into a single, convenient dashboard. With features like ticket management, automations, and detailed reporting on metrics like response times and customer satisfaction scores (CSAT), it empowers support teams to operate more efficiently. Users can benefit from intuitive ticket tagging and templated responses, enabling quicker turnarounds and consistent support. The included chat widget facilitates real-time engagement with customers, enhancing service quality and customer experience. Simplify your customer support with the all-in-one capabilities of Repli Desk today!
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Automations
Advanced reporting
Ticket management
Chat widget
Ticket tagging
Templated responses

Reduce your burden of handling logistics consulting Show more

Dash Logistics Tracking is a cutting-edge mobile application designed for seamless and efficient management of logistics operations. This app provides real-time tracking of shipments, ensuring that users can monitor the status and location of their goods at all times. With its user-friendly interface, Dash allows for easy coordination between drivers and dispatchers, enhancing communication and minimizing delays. The app also includes features such as route optimization, delivery scheduling, and automated notifications, helping businesses streamline their logistics processes. Whether you're a small business or a large enterprise, Dash Logistics Tracking offers customizable options to fit your specific needs. Additionally, the app's robust analytics tools provide insights into operational performance, enabling data-driven decision-making to improve efficiency and customer satisfaction.
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Automated updates
Real-time tracking
Route optimization
  • $20-$200 / Month
  • Free Plan Available
  • 14 Days Free Trial
1 Reviews

"Streamline customer support with 24/7 AI for voice, video, and text." Show more

Zenor AI Multimodal Assistant revolutionizes customer support by seamlessly integrating with your store to handle voice, video, and text interactions. It provides instant responses to customer inquiries, ensuring personalized experiences with smart product recommendations tailored to individual needs. The app offers 24/7 automated order tracking, allowing customers to receive real-time updates without any human intervention. As an intelligent automation solution, Zenor AI reduces the workload on your support team, enabling them to focus on more complex issues. Its ability to scale instantly ensures consistent and reliable service for businesses of all sizes. Ideal for stores aiming to enhance customer service capabilities, it delivers efficient, round-the-clock assistance, ensuring customer satisfaction at every touchpoint.
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Seamless integration
Personalized recommendations
Order tracking
Intelligent automation
Scalable service
Instant responses
  • $9-$499 / Month
  • 14 Days Free Trial
(2.5/5)
5 Reviews

Chatbots are old stuff, welcome to the new era of AI Agents Show more

Chatbot & Live Chat | Algomo offers an innovative solution for merchants looking to enhance their customer service experience. Utilizing advanced ChatGPT technology, Algomo effectively handles repetitive customer queries, allowing businesses to focus on converting visitors into buyers through a live chat feature. Its AI agents autonomously make decisions, recommend products, and update customers on their order status, streamlining operations. With multilingual capabilities and automatic translation, Algomo enables businesses to scale globally without language barriers. The app allows customization by letting users upload support documents or specify FAQs to make the chatbot smarter. Urgent queries are auto-detected and seamlessly handed over to live chat, ensuring no customer concern goes unattended. Easily integrate Algomo into your Shopify store in under a minute, with features like instant product search and order tracking, enriching the overall shopping experience.
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Product recommendations
Order tracking
Order status updates
Easy shopify integration
Automatic translation
Multilingual capabilities

Power your shop with our seamless delivery solution Show more

Pickupp: On-Demand Delivery is a reliable and efficient app designed to ensure your delivery needs are met with ease and peace of mind. With GPS real-time tracking, you can monitor your parcel's location and estimated arrival time around the clock, offering transparency and convenience. The app provides instant, upfront quotes for deliveries, allowing you to budget effectively before committing to a payment. Supported by a 24/7 online customer service team, any queries or concerns you might have are promptly addressed by smart assistants. The quality of your delivery is secured by rigorously vetted delivery agents, who are subject to background checks and a scoring system to guarantee exceptional service. Whether you require same-day, next-day, or international deliveries, Pickupp streamlines the process with its digitalized platform. This includes features like order status monitoring, history viewing, and report generation, all complemented by real-time tracking and automatic SMS notifications for a seamless delivery experience.
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Order status monitoring
Gps real-time tracking
Instant quote
Delivery agent quality
Auto sms notification

Manage and process your Pos Malaysia orders Show more

The Pos Malaysia app for Shopify streamlines your business's shipping operations by offering a comprehensive suite of features tailored to meet all your logistical needs. With this app, you can effortlessly generate shipping e-consignment notes, ensuring your shipments are organized and documented efficiently. It allows for easy management of existing shipments, offering you the convenience of tracking all your parcels in one centralized location. Whether you need to request a pickup or schedule a drop-off, Pos Malaysia provides a seamless experience to handle these tasks with ease. The app also supports generating multiple consignment notes, enabling you to manage volume shipments without a hitch. Perfect for businesses looking to optimize delivery management, Pos Malaysia is your reliable partner in ensuring smooth and efficient shipping operations.
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Manage shipments
Track parcels
Create e-consignment notes
Request pickup
Arrange drop-off
Generate consignment notes
  • Free Plan Available
8.2
1 Reviews

Pick-up points & label print to PostNord, GLS, Bring and DAO Show more

Smart Send is a powerful Shopify app designed to streamline your shipping process by linking your carrier directly to your shop. It enhances customer experience by allowing you to display pick-up points at checkout and set up advanced shipping criteria based on specific order details. Once an order is placed, you can effortlessly print shipping labels directly within Shopify, eliminating the need to navigate between different systems. Additionally, Smart Send automates customer notifications by activating Shopify's standard emails to send tracking numbers as soon as they are generated. This not only ensures seamless order management but also keeps your customers informed at every step of the shipping journey. The app supports international orders by enabling easy customs creation, making it an essential tool for enhancing both domestic and global shipping operations.
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Print labels
Send tracking notifications
Show pick-up points
Create customs forms
  • $9-$199 / Month
  • Free Plan Available
  • 10 Days Free Trial
7.7
314 Reviews

Order Tracker, Track Package, Delivery Tracking, Order Status Show more

Rush - Order Tracking & EDD is a powerful app designed to enhance the post-purchase experience by providing a seamless delivery tracking system that reduces customer anxiety and fosters loyalty. The app automatically matches shipments with carriers, ensuring accurate tracking and updates across more than 1,300 carriers. Users can create attractive "Track My Order" pages and automate SMS and email notifications, keeping customers informed at every stage of the delivery process. By integrating opportunities for upsells and cross-sells throughout the delivery journey, Rush opens potential new revenue channels for businesses. Additionally, the app offers customization options for tracking pages, allowing businesses to include estimated delivery dates and improve customer confidence. Features such as AI-powered delivery predictions and integrations with platforms like Klaviyo and Yotpo SMSBump further boost the app's capability. With comprehensive support, including onboarding assistance and 24/7 availability via Slack, Rush ensures a smoother, more profitable delivery experience.
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Carrier integration
Email notifications
Estimated delivery date
Upsells & cross-sells
Branded tracking pages
Sms notifications

Automatically Respond to Customer Service Emails with ChatGPT Show more

Leigh.AI ChatGPT Email Support revolutionizes your customer service experience by automatically handling support emails with precision and efficiency. This innovative app utilizes advanced ChatGPT-4 AI technology to generate timely responses to common inquiries, such as tracking an order's status. With support for 95 languages, Leigh.AI ensures seamless communication with a diverse global customer base, allowing your business to scale effortlessly without compromising service quality. While it takes care of routine tasks, it smartly invites you to oversee complex issues, like refund or cancellation requests, by drafting responses for your review before sending. This balance between automation and human oversight keeps you informed and in control of crucial customer interactions. By reducing manual workload, Leigh.AI enables your team to focus on more strategic tasks, boosting overall productivity and customer satisfaction.
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Multi-language support
Order tracking integration
Automatic email responses
Ai-driven replies
Refund approval notifications
  • $5.99-$59.99 / Month
  • Free Plan Available
  • 3 Days Free Trial
8.2
3 Reviews

AI-driven FAQ creator for customized, automated shopper engagement and updates. Show more

eFAQ: AI Questions & Answers is an innovative application designed to streamline the creation and management of frequently asked questions for businesses and online stores. By utilizing cutting-edge AI technology, this app helps reduce repetitive inquiries by providing comprehensive FAQs integrated across products, pages, and checkout processes. Users can personalize the appearance of their FAQs with customizable fonts, colors, and layouts to maintain brand consistency. The app's simple editing tools allow for instant updates to keep answers current, ensuring that customer inquiries are swiftly addressed. With eFAQ, businesses can focus on growth and improving the customer experience by minimizing the workload associated with handling repetitive questions. This intuitive solution elevates customer service while providing a seamless and informative shopping experience.
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Customizable design
Instant updates
Ai-driven faqs
Simple editing
  • $4.98-$14.98 / Month
  • Free Plan Available
  • 3 Days Free Trial
9.1
3 Reviews

Automate order updates and reminders via WhatsApp with ease. Show more

WhatHub – Order Automation is a powerful app designed to streamline post-purchase communication for merchants by utilizing WhatsApp's familiar platform. By automating essential notifications such as order confirmations, abandoned checkout reminders, fulfillment updates, and cancellations, the app enhances customer communication efficiency without the need for complex API integrations. With the easy-to-use “Link a Device” feature, merchants can seamlessly connect their own WhatsApp number to manage communications directly. Customers receive interactive confirmation polls, and the app automatically updates Shopify order tags based on their responses, making order tracking simpler for merchants. Additionally, WhatHub allows for message content customization, ensuring that communication aligns with the brand’s voice. Merchants can easily monitor message delivery and response status, helping to maintain a smooth and responsive ordering experience for customers.
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Whatsapp integration
Abandoned cart reminders
Message personalization
Fulfillment alerts
Automate order notifications
Order tracking tags

AI chat assistant for seamless product discovery and cart management. Show more

Chatbot Kit: AI Store Agent is an innovative tool designed to revolutionize online retail experiences through the use of intelligent chat assistance. This app allows customers to easily discover products, get clear answers to policy questions, and manage their shopping carts, all through natural, conversational language. Whether shoppers are saying "find me running shoes" or "add this to my cart," they receive immediate and efficient help. The Chatbot Kit seamlessly integrates into any store's theme, ensuring a smooth and cohesive appearance across the site. It intelligently learns from your existing product catalog, knowledge base, and store policies to provide accurate and personalized assistance. With capabilities such as guiding customers effortlessly to secure checkout, this app enhances the shopping experience by making it more engaging and user-friendly. Its functionality extends to managing cart items and even assisting customers in product searches like "search for blue dresses," making it a comprehensive solution for modern e-commerce businesses.
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Seamless integration
Product discovery
Cart management
Automatic learning
Natural language
Policy questions
  • $97-$299 / Month
  • Free Plan Available
  • 14 Days Free Trial

Boost sales with AI: Automate support, personalize offers, recover carts. Show more

DashAssist.AI is a cutting-edge application designed to transform online clicks into actual customers through its omnichannel AI sales agent features. This app excels in automating customer support, offering personalized product recommendations, and efficiently recovering abandoned shopping carts, all of which contribute to boosting sales without any hassle. With DashAssist.AI, Shopify store owners can significantly reduce wasted advertising spend and enhance their return on ad spend (ROAS) while maximizing revenue through seamless integration. The app operates around the clock, engaging visitors with tailored product suggestions and automating customer service responses across various platforms. Its AI email support handles customer inquiries with ease, ensuring quick and efficient resolutions. Additionally, DashAssist.AI features social media auto-reply capabilities, enabling instant interactions with customers on platforms like Facebook and Instagram.
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Email automation
Recover carts
Automate support
Personalize offers
24/7 engagement
Social auto-reply

AI-powered Shopify assistant for inventory, orders, and customer inquiries.

提供多渠道接入,智能机器人,工单系统...等多项功能 Show more

eChat is a versatile online chat tool designed to facilitate seamless customer interactions directly on your website, allowing clients to access assistance at their convenience. By integrating smart bots, the app enables customers to independently resolve more tasks, while support staff can focus on complex issues only when necessary. It leverages customer data to craft personalized and interactive conversations tailored to individual needs. eChat supports continuous cross-channel dialogues, ensuring customers never have to repeat themselves. With its intelligent AI-powered bots, the app extends service capabilities and streamlines support processes. Additionally, it features a robust ticketing system for tracking, prioritizing, and resolving customer support requests efficiently. This comprehensive approach not only enhances customer satisfaction but also optimizes the workflow of support teams.
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网站聊天
智能机器人
工单系统
跨渠道对话
客户数据定制

メール・フォームからの問い合わせをチームで共有。楽天市場やYahoo!ショッピングなど多モールからの問い合わせもまとめて管理 Show more

Re:lation(リレーション)は、企業が複数の問い合わせ窓口を一元管理し、チームで共有できる顧客対応クラウドサービスです。このアプリケーションは、メール、電話、チャット、SNS、LINE、Twitterなどの多様化するコミュニケーションチャネルを、ひとつの画面で管理できます。その統合により、ユーザーは同じ操作で各チャネルに対応可能なため、業務の効率化を促進します。また、二重返信防止や未対応案件のステータス管理、承認機能を備えており、チームでの問い合わせ対応による課題解決を支援します。テレワークを含む様々な働き方にも対応し、対応ミスや漏れの防止、業務の可視化、人材育成を実現します。未対応・保留・対応完了・対応不要のステータス管理により、対応漏れがなく、常に的確な対応体制を維持できます。
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Multi-channel management
Error prevention
Status tracking
Unified dashboard
Team collaboration
Duplicate reply prevention

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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