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Contact CRMammoth CRM team Show more

CRMammoth: your CRM team! is a dynamic app that connects you with a team of highly skilled CRM experts, providing personalized advice and recommendations for optimizing your store's customer management. With CRMammoth, you can seamlessly collaborate with professionals to enhance your CRM strategy and improve customer interactions. The app offers a comprehensive survey tool to assess your current CRM practices and identify areas for improvement. Gain valuable insights with the help of visual charts that evaluate your CRM's effectiveness. Additionally, a direct contact form facilitates easy communication, ensuring you receive timely, tailored support. Whether you're seeking to refine your CRM approach or embark on a detailed collaboration, CRMammoth equips you with the expertise and tools needed to succeed.
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Contact form
Custom crm tips
Crm recommendations
Collaboration start
Issue suggestions
Evaluate crm state

30秒でフォーム作成! 問い合わせ等のフォーム作成・顧客管理・自動返信メールもかんたん。 Show more

Formrun - フォーム作成・顧客管理 is a versatile application that allows users to create forms effortlessly without requiring any engineering expertise. Users can choose from a wide range of templates to quickly set up forms tailored to their needs. The app features a board view that helps teams manage customer information efficiently, categorizing data based on status. Additionally, it enhances productivity by enabling multi-user email functions for streamlined customer acquisition and communication responses. Prior to using the app, users are advised to review the terms of use outlined in the "Resources" FAQ section, as utilizing the app implies agreement to these terms. The platform emphasizes flexible and scalable form creation, ensuring seamless monitoring of inquiries and visualization of responsibilities and response statuses.
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Custom templates
Quick form creation
Customer information management
Team collaboration boards
Automated email responses
Status-based management
  • $35-$379 / Month
  • Free Plan Available
  • 7 Days Free Trial

Quickly create AI shopping agents with seamless Shopify integration. Show more

Shopping Agent by Quickchat AI is a powerful tool designed to enhance your Shopify store experience. In just 10 seconds, you can integrate this AI agent by simply pasting your store link, allowing it to absorb all relevant product details, FAQs, and policies. This AI-driven approach helps customers effortlessly discover, compare, and purchase products through intuitive chat interactions, without the need for cumbersome decision trees or manual flows. With the backing of OpenAI technology, the app offers customizable features, enabling you to edit knowledge and adjust the widget’s appearance and functionality in over 100 languages. For a seamless customer service experience, the AI includes a human handoff option, allowing support team intervention when required. Additionally, the app provides an inbox and analytics feature to review interactions and analyze sales-driving factors.
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Multilingual support
Shopify integration
Product recommendations
Conversation analytics
Customer queries
Ai shopping agent
  • $10-$25 / Month
  • Free Plan Available
  • 15 Days Free Trial
8.2
2 Reviews

Add a Thank You Page FAQ to your Order Success Page Show more

Post Purchase FAQ is a convenient app designed to enhance your customers' post-purchase experience by addressing their queries right on the order thank you page. As a merchant, you understand that inquiries don't stop after the purchase is made. This app allows you to set up a fully customizable and updatable FAQ to efficiently handle those ongoing questions, improving customer satisfaction and reducing support requests. The FAQ is seamlessly integrated into your order success page with minimal effort, ensuring a smooth setup process. Plus, the app provides insightful analytics, allowing you to track view data and gauge the popularity of specific questions. With Post Purchase FAQ, give your customers the clarity they need at every stage of their shopping journey.
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Custom faq setup
Order success page
Track view data
Automatic integration
  • $4.55-$9.55 / Month
  • Free Plan Available
  • 3 Days Free Trial
8.2
4 Reviews

Discover our fully customizable FAQ solution and helpdesk Show more

FAQbucket is a revolutionary app designed to enhance your store's FAQ section, making it an essential tool for businesses aiming to improve customer service and streamline information. With a focus on user-friendliness, the app allows you to create eye-catching FAQ sections that effortlessly integrate with your store's theme, elevating your brand's image through extensive customization options. You can easily adjust fonts, colors, and styles to suit your unique brand identity. The app ensures fast loading times, providing customers with instant access to information, and thereby reducing the volume of customer support requests. FAQbucket also offers flexibility with over 20 pre-built templates that can be fully customized, allowing you to tailor questions and answers to meet your specific needs. Transform your store's FAQ section into an engaging and efficient resource with FAQbucket, and enjoy improved customer satisfaction.
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Pre-built templates
Fully customizable
Faq anywhere
  • $1499-$999 / Month
  • Free Plan Available
  • 14 Days Free Trial

AI shopping assistant enhancing discovery with natural language and smart filters.

  • $9-$99 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.3
60 Reviews

All-in-1 Order Tracker with a Branded Order Tracking Page Show more

Synctrack Order Tracking by Omega is a powerful tool designed to enhance your post-purchase processes efficiently and affordably. This app ensures precise tracking of orders, especially those shipped via popular China couriers like Yanwen and Yunexpress, all from a single, convenient platform. With Synctrack, you can elevate your brand by providing a customized order tracking page and clearly communicate estimated delivery dates to your customers. Keep your clientele engaged and informed through timely email and SMS updates, enhancing overall satisfaction. Additionally, the app facilitates the creation of strategic marketing assets to drive sales and strengthen customer relationships. Real-time tracking capabilities ensure your customers are always informed, while features like filtering unwanted keywords and automating courier matching streamline the tracking experience for both you and your customers.
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Real-time order tracking
Estimated delivery dates
Customizable tracking page
Branded order tracking
Email & sms updates
Automate courier matching

Control and manage all your last mile deliveries in real time. Show more

Beetrack - LastMile is a seamless integration tool designed to automatically sync your Shopify orders with your Beetrack LastMile account, ensuring optimal management and efficient dispatch of orders. To enable this feature, your orders must meet specific status conditions, namely being both 'Paid' and 'Fulfilled'. Once these conditions are satisfied, orders are instantly created as shipments in Beetrack, allowing you to offer your clients a superior last-mile delivery experience. This app enhances your operational efficiency by providing a streamlined process for order dispatch management. With Beetrack - LastMile, you can effortlessly monitor and control your delivery operations directly from your Beetrack account, thus improving both your business's logistics operations and customer satisfaction. This integration is perfect for businesses aiming to maintain smooth, reliable, and customer-centric delivery services.
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Order synchronization
Real-time tracking
Shipment management
  • $9.99-$49.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
12 Reviews

Track orders at embedded page with 200+ carriers supported Show more

Parcelous Order Tracking is a convenient app designed to streamline the order tracking process for online store owners and their customers. It automatically extracts tracking numbers from order fulfillments, identifies potential carriers, and retrieves the relevant tracking information. The app creates a customized tracking page within your store, allowing customers to easily access their order status using their tracking, order number, or a linked email/phone number. By enabling self-service tracking, it significantly reduces the time spent on customer support inquiries related to shipping. The app supports carrier autodetection, eliminating the need to specify a carrier for each fulfillment, and it is capable of fetching tracking details from a wide range of carriers, rather than being limited to just a few. Additionally, it automatically fetches any additional or transit tracking numbers when available, ensuring comprehensive order tracking.
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Automatic tracking fetch
Carrier autodetection
Embedded tracking page
  • $9 / Month
  • 7 Days Free Trial

I am inCalida, Your intelligent Call center assistant! Show more

inCalida is a groundbreaking app designed to seamlessly integrate with Shopify, offering new avenues for Canadian merchants to connect with their customer base. By leveraging AI powered by ChatGPT, inCalida transforms traditional phone lines into sophisticated tools for extracting real-time product and pricing information. This approach bridges the digital divide by creating accessible channels for landline users and those less familiar with technology, effectively expanding the potential customer base. With advanced voice recognition and text-to-speech/speech-to-text technologies, inCalida allows for effortless communication and improved customer satisfaction. By maintaining a familiar channel through phone calls, businesses can enhance their engagement strategies and reach clientele who often miss out on online business opportunities. Through minimal effort, merchants can capitalize on traditional communication methods, meeting customers where they are most comfortable.
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Shopify integration
Voice recognition
Text-to-speech
Real-time product info
  • $25 / Month
  • Free Plan Available
  • 1 Days Free Trial
9.1
67 Reviews

Effortlessly gather product insights and feedback with ease. Show more

The Hulk NPS Post Purchase Survey app is a powerful tool for crafting custom surveys designed to measure net promoter scores and to gather essential insights into customer experiences. This app allows businesses to create a variety of surveys, such as checkout, product, and exit surveys, to effectively evaluate customer satisfaction and loyalty. With a one-click installation, businesses can seamlessly integrate the survey into their Thank You page, enhancing response rates and collecting feedback in under 30 seconds. The app's analytics dashboard enables prompt action on customer feedback, ensuring that decision-making is data-driven. Furthermore, its Conditional Logic feature allows the creation of dynamic surveys tailored to specific customer interactions, further enriching the feedback collected. By using the HulkApps NPS Post Purchase Survey app, businesses can foster improved customer relationships and make informed adjustments to their offerings.
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Exit surveys
Analytics dashboard
Custom surveys creation
Net promoter score measurement
Checkout and product surveys
Embed in thank you page
  • $19.9-$199.9 / Month
  • Free Plan Available

Enhance Customer Engagement with Intelligent Conversations Show more

Abloom AI Chat is an advanced AI-powered assistant designed to enhance customer interaction by offering personalized product recommendations and real-time statistics tailored to each user's preferences. It excels at managing complex queries and effortlessly handles conversations in multiple languages, ensuring a seamless user experience across different demographics. Users can customize the app to match their specific needs, benefiting from timely product updates and continuous improvements driven by customer feedback. By leveraging automated integration through semantic vectors, Abloom AI Chat provides precise product and category redirection, elevating the standard of customer service. This intelligent assistant not only resolves inquiries efficiently but also gathers insights for ongoing model refinement, ensuring it stays ahead in delivering exceptional user support.
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Multilingual support
Personalized recommendations
Product updates
Real-time stats
Complex query handling
User feedback integration

Proactive Messaging | Live Shopper Insights | 24x7 Support Show more

Autochat - Proactive Live Chat is an innovative app designed to boost sales for online stores by enhancing customer engagement and support throughout the purchasing process. It features Proactive Messaging, which uses contextual rules based on user history, campaign data, and session activity to automatically send real-time messages to customers. Additionally, Autochat provides Live Shopper Insights, allowing store owners to monitor live shopping sessions and access critical business insights, like cart contents and order history. The app enables more effective and efficient customer support by providing valuable customer information during chat interactions. Users can see a real-time timeline of customer activity, ensuring seamless communication with full context awareness. By leveraging these advanced features, Autochat empowers online retailers to convert more visitors into satisfied customers.
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Automated messaging
Proactive messaging
Live shopper insights
Contextual engagement
Real-time activity
  • $9-$79 / Month
  • Free Plan Available
8.2
1 Reviews

Know about shipping issues before customers do Show more

ShipAware is an innovative app designed to alert businesses to potential shipping issues before they escalate into customer complaints or refund requests. By receiving timely alerts for late shipments, unscanned packages, or late fulfillments, including those involving dropship or 3PL orders, businesses can proactively address shipping delays. The app helps reduce support tickets by automatically notifying customers about their order status, helping to manage expectations and improve satisfaction. ShipAware provides a comprehensive dashboard that allows businesses to view and filter all their shipments in one place, streamlining logistics management. Users can also set estimated delivery times and receive alerts when these times are exceeded, allowing for quick responses to any delays. With support for all US carriers, and the ability to connect easily to shipping software or shopping carts, ShipAware offers seamless integration into existing operations. Recommended actions based on tracking data help businesses mitigate potential issues, further enhancing shipping efficiency and customer experience.
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Multi-carrier support
Late shipment alerts
Auto customer emails
Shipment status dashboard
Set delivery estimates

Video tool for creating virtual call centre Show more

ConnectNow: Video Connect is an innovative video interaction tool designed to enhance customer engagement directly from your store page. Visitors can easily initiate video calls for inquiries, live product demonstrations, or assistance with products and services. The app features multi-level video channels, effectively transforming your website into a virtual video call center. It supports multiple concurrent connections, automatically routing customers to the appropriate sales or support teams to ensure efficient service. Without needing a phone number, ConnectNow simplifies customer interaction, fostering a direct and personal connection with your audience. Ideal for businesses looking to boost customer satisfaction and streamline communication processes, ConnectNow offers a seamless integration that enhances user experience.
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Video call initiation
Live product demos
Multi-level video channels
Concurrent customer connections
Auto-routing system
  • $1.99-$4.18 / Month
  • Free Plan Available
(5/5)
3 Reviews

Reserve email addresses with your domain and contact clients Show more

CS - Business Email is an innovative app designed to elevate business communication by allowing merchants to create unlimited custom email addresses under their own domain. This feature is essential for enhancing a brand's credibility and ensuring professional interactions with customers. By seamlessly integrating with a store's admin panel, the app streamlines email management, helping users stay organized and focused on their business operations. Its compatibility with all modern email clients and mobile apps ensures that users can access their emails conveniently, regardless of the platform they choose. Furthermore, CS - Business Email is equipped with powerful spam filters and additional tools like email forwarders, which simplify email-related tasks and enhance security. This app is ideal for businesses aiming to establish a reliable and professional email communication system without the hassle of technical complications.
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Unlimited custom emails
Admin panel integration
Mobile app compatibility
Robust spam filtering

Enhance User Experience With a WhatsApp Chat on Your Website Show more

WhatsApp Chat - Common Ninja is a versatile tool designed to facilitate seamless communication with customers through the popular WhatsApp platform. Ideal for improving customer interaction, the app allows businesses to swiftly address inquiries and assist in the decision-making process, thus enhancing user satisfaction with continuous 24/7 online chat support. Notably, the app is user-friendly, requiring no prior coding knowledge, and offers extensive customization options to suit unique business needs. Users can toggle message timestamps, select from a variety of button icons, and manage content with a straightforward interface. The app also boasts rich styling options with fully customizable design features, alongside multiple beautifully crafted templates, providing flexibility in maintaining aesthetic cohesion across platforms. Whether for small enterprises or large corporations, this app ensures efficient communication and superior customer experiences.
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User-friendly interface
No coding needed
Customizable options
Rich styling options
Multiple skins
24/7 online chat

Easiest return, exchange & cancellations- happier customers Show more

Reverto is an innovative app designed to help users stay mindful and reflective in their daily lives. It offers a unique platform for journaling and meditation, providing guided prompts and exercises to enhance self-awareness and personal growth. The app features customizable settings to tailor the experience to individual needs, including mood tracking, gratitude logs, and progress visualizations. With its user-friendly interface, Reverto encourages consistent use, making it easy to integrate reflection into even the busiest schedules. Additionally, the app fosters a supportive community by allowing users to share insights and learn from others' experiences. Reverto is the perfect companion for anyone seeking to cultivate mindfulness and intentionality in their personal development journey.
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Easy returns
Automate refunds
Manage exchanges
Handle cancellations

AI chat support for product sourcing and supplier partnerships Show more

Negotia Chatbot is a revolutionary tool designed specifically for store owners to enhance their product sourcing capabilities. With its real-time AI chat support, the app specializes in connecting merchants with reliable suppliers, ensuring high product quality, and managing supplier relationships effectively. What truly sets Negotia Chatbot apart is its ability to provide practical advice on simplifying supplier communication and streamlining the sourcing process, making it easier for merchants to build trustworthy supplier networks. Users will find value in the app's guidance on maintaining long-term supplier relationships and ensuring consistent product standards. By addressing the common challenges faced in supplier management, Negotia Chatbot empowers store owners to focus on growing their businesses with confidence. Whether you're sourcing new products or managing existing suppliers, the app serves as an indispensable ally in achieving your business goals.
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Product sourcing
Real-time chat
Supplier management
Quality assurance
Supplier networks
  • $14.99-$299.99 / Month
  • 7 Days Free Trial
7.5
24 Reviews

Customer Accounts, Store Credits, Promotions, Returns and more Show more

Easy Accounts: Premium CRM is an innovative app designed to enhance your customer relationships by offering a personalized and interactive dashboard on your store. Upon logging in, customers are welcomed with a seamless multi-page account interface, incorporating your store's unique style. This intuitive dashboard offers a suite of features including Promotions, Store Credits, and a dedicated Returns and Exchanges center, making it easier for customers to track their Order History and manage Wishlists. The app not only elevates the aesthetic of customer accounts but also integrates essential tools aimed at improving customer experience and satisfaction. Store owners can manually issue Store Credits, fostering customer loyalty, or offer them in exchange for returns, simplifying the return process for both parties. Additionally, Easy Accounts offers a robust customer rewards program that boosts sales and retention, making it an indispensable tool for any e-commerce business looking to enrich their customer service offerings.
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Wishlist feature
Order history
Manage returns
Customer dashboard
Store credits
Promotions center

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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