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Showing 680 to 700 of 1292 Apps

A simple and effective customer support helpdesk software Show more

The SJ Customer Support App is a transformative solution for e-commerce merchants, streamlining all customer communications into a single, easily managed inbox. Its seamless integration with Shopify simplifies operations and enhances the user experience by reducing the clutter of fragmented tools. The app's powerful automation features help overcome repetitive tasks, boosting efficiency and productivity while minimizing the risk of missed messages. With pre-written canned responses, agents can ensure quick and consistent interactions, enhancing overall customer satisfaction. Team collaboration tools further enable internal communication and task management, fostering a cohesive support environment. For any growing e-commerce business, SJ Customer Support App is an indispensable tool for delivering high-quality, consistent customer service effortlessly.
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Task automation
Team collaboration
Canned responses
Unified inbox

Delight your customers with personalised support Show more

The "Customer Service & Help Center" app is a straightforward helpdesk solution designed specifically for Shopify users, ensuring an intuitive experience for both teams and customers. The app is user-friendly, requiring no additional training for teams already familiar with Gmail, enabling immediate integration and use. By syncing seamlessly with Shopify, it provides access to the complete purchase history of any customer, allowing for tailored support based on past interactions. Customers benefit from a simple process, utilizing only email for communication without needing to navigate portals or recall ticket IDs. This emphasis on simplicity and integration enhances both the efficiency of your support team and the satisfaction of your customers.
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Shopify integration
Simple helpdesk
Gmail-like usability
View purchase history
Personalized customer care
Email-based interaction
  • $49-$299 / Month
  • Free Plan Available

"AI chat support: 24/7 customer assistance, customizable, seamless team handoff." Show more

ChatIn: 24/7 AI Chat Support is your go-to solution for enhancing customer experience in your online store. This AI-powered live chat service offers round-the-clock support, addressing queries related to products, shipping, and returns instantaneously. By leveraging your store's product information, PDFs, and manuals, the intelligent chatbot provides accurate responses, reducing the need for ticket escalation. For more complex inquiries, ChatIn ensures a seamless transition to human agents, ensuring customer satisfaction. The customizable widget can be tailored to reflect your store's unique branding, from colors to fonts. With comprehensive analytics, track essential metrics like customer satisfaction (CSAT) and bot performance to optimize your support service. Boost your sales and elevate customer satisfaction with the reliable and efficient service provided by ChatIn.
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Customizable chat widget
24/7 customer support
Instant question resolution
Seamless human handoff
Support metrics tracking
  • $6.99-$69.99 / Month
  • Free Plan Available
(2.1/5)
15 Reviews

Smart order return app to automate and manage customer returns Show more

FlexReturn Return Center revolutionizes the return process, ensuring a seamless and efficient experience for both businesses and their customers. With its intuitive platform, retailers can establish intelligent return rules that cater to individual customer preferences, enhancing satisfaction and encouraging repeat business. The app’s robust admin backend significantly reduces the time and effort required in managing returns, thanks to features like automatic return approvals and shipping label generation. FlexReturn also boasts a visually appealing and customizable return page that supports 12 languages, accommodating a global customer base. Automated notifications keep customers informed at every step of the return process, fostering transparency and trust. The smart rules system provides customers with optimal return options and the ability to select different product variants or upload proof photos, ensuring a comprehensive return experience. By automating complex tasks such as restocking and return approval, FlexReturn streamlines operations and promotes efficiency in handling returns.
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Email notifications
Smart return rules
Shipping label generation
Fast return process
Automatic approval
Admin backend streamlining
  • $2.99-$99.99 / Month
  • 14 Days Free Trial
(2.6/5)
22 Reviews

Track your shipments in an easy and fancy way! Show more

Shipping Tracker by DevCloud is a powerful tool designed to enhance customer satisfaction and streamline your shipping process. This app ensures your customers are always informed about the location and status of their packages, reducing the need for direct customer support. By consolidating all your tracking numbers into one easy-to-access location, managing shipments has never been more efficient. Shipping Tracker seamlessly integrates with Shopify, allowing customers to view their shipping history directly from your store. The app also offers customizable options, enabling you to brand the tracking page to match your store's aesthetic. Additionally, Shipping Tracker sends real-time email and SMS notifications to customers whenever there is a change in their shipment status. With a comprehensive shipment status history dashboard, you can keep track of every detail with ease.
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Branded tracking page
Integrate with shopify
Track shipments
Reduce customer support
Email and sms updates
Shipment status history
  • $99.99-$299.99 / Month
  • 30 Days Free Trial

Boost ecommerce with fast, friendly AI agents for improved customer experience. Show more

Sidekick AI - Automated Chat is designed to empower ecommerce brands by enhancing customer experiences and driving revenue growth. This app allows businesses to onboard AI agents swiftly, in mere minutes to hours, significantly reducing the typical integration time from months. These AI agents offer personalized interactions and improve sales by boosting conversion rates. By efficiently handling repetitive customer queries, Sidekick AI agents free up human customer service representatives to focus on more complex issues. Additionally, users can easily customize agent behavior to align with their brand’s needs and seamlessly connect the agent to their store for real-time product and order access. Sidekick AI also provides a comprehensive overview of agent performance, enabling businesses to monitor and intervene in customer interactions whenever necessary.
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Personalized experiences
Increase conversion rates
Performance overview
Free human agents
Precise tunable behavior
  • Free Plan Available
1 Reviews

Envie agora notificações via WhatsApp para os seus clientes Show more

Sac Digital é uma inovadora aplicação desenvolvida para e-commerces que visa melhorar a experiência do cliente através do envio de notificações via WhatsApp. Com este aplicativo, os usuários da Shopify podem notificar seus clientes instantaneamente sobre o status de compras, pagamentos e fretes diretamente no WhatsApp, o aplicativo de mensagens mais popular globalmente. Oferecendo uma alternativa moderna e conveniente ao tradicional email, Sac Digital garante que os consumidores recebam informações importantes de forma rápida e segura. Além dessa facilidade, o melhor de tudo é que o aplicativo é totalmente gratuito, tornando-o uma solução acessível para negócios online que desejam aprimorar o serviço ao cliente. Escolher o Sac Digital significa proporcionar mais conforto e confiança aos clientes, ao mesmo tempo em que se adiciona um diferencial competitivo para o seu e-commerce.
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Whatsapp notifications
Notify purchases
Notify payments
Notify shipping
  • $23-$46 / Month
  • Free Plan Available
  • 14 Days Free Trial

"Streamline support with centralized complaint and query management for businesses." Show more

Lopaa AI is a powerful tool that enhances business customer support by streamlining complaint and query management. Through its integrated platform, customers can raise complaints using an intuitive chat feature and submit queries via email and WhatsApp, ensuring all interactions are easily accessible and organized. The app provides seamless tracking of these interactions and integrates smoothly with third-party CRM systems, allowing businesses to maintain efficient and reliable support channels. Users can benefit from an order tracking system and real-time chat capabilities, which include communication with both human agents and AI. With its focus on centralizing support, Lopaa AI is ideal for companies looking to improve customer satisfaction and optimize their support processes.
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Crm integration
Multichannel support
Complaint management
Query integration
Realtime chat

Add Whatsapp Button to your store with one click! Show more

WhatsApp Button Pro is a powerful app designed to enhance customer interaction by integrating a WhatsApp Chat button directly into your online store. This feature allows your store visitors to initiate conversations with you on WhatsApp effortlessly, improving customer support and engagement. With customizable options, you can tailor the button text, placement, and starting message to better fit your brand's aesthetic and communication style. Furthermore, the app offers free customer support to help you adjust the look and feel of the chat button to perfectly align with your store's design. By streamlining the way customers can reach out, WhatsApp Button Pro not only aids in faster query resolution but also enhances user experience, ultimately contributing to higher customer satisfaction. Ideal for businesses seeking to provide instant support and build strong relationships with their clientele, this app is a valuable tool for modern digital communication.
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Easy customization
Whatsapp chat button
Direct communication
  • $9.99-$29.97 / Month
  • Free Plan Available
  • 30 Days Free Trial
9.1
8 Reviews

AI sales and support enhancing customer engagement and streamlining shopping experience. Show more

AiLead: AI Sales & ChatBot is a sophisticated AI-driven solution tailored for online merchants, aimed at boosting sales performance and enhancing customer support. This app facilitates seamless real-time conversations with website visitors, providing immediate answers to queries related to store operations and guiding customers throughout their shopping journey. Designed to work with both international and local e-commerce platforms, AiLead effectively boosts customer engagement and simplifies the purchasing process. Key features include a 24/7 AI chatbot that responds to inquiries about products, shipping, and payments, and an AI sales assistant that suggests products and encourages purchase completion. The app supports multiple languages, allowing it to communicate with customers in their preferred language. Enhancements such as Automated Marketing and Growth Insights are on the horizon, with plans to offer personalized marketing offers and track user interactions to refine conversion strategies.
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Multi-language support
Automated marketing
Ai sales assistant
Growth insights
24/7 ai chatbot
  • $29.9-$99.9 / Month
  • Free Plan Available

Reply Genius GPT Your partner for exceptional customer service Show more

Reply Genius GPT is a powerful AI-driven application designed to simplify your after-sales operations, making routine tasks far less tedious. With AI-powered automatic reply features, it significantly enhances response efficiency by generating quick and accurate responses to customer inquiries. Its smart algorithms enable automatic sorting of emails, streamlining email management and ensuring important messages never get overlooked. The app treats each customer interaction as a unique conversation, allowing for personalized service and improved customer satisfaction. Universal compatibility ensures it works with all major email services, making it a versatile addition to any workflow. Furthermore, its email synchronization feature enables seamless integration of past emails, offering a smooth and comprehensive view of all communications. Experience a revolution in handling after-sales tasks with Reply Genius GPT, where mundane becomes manageable.
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Email synchronization
Ai automatic reply
Ai automatic sorting
Conversation system
Universal compatibility
  • $19-$49 / Month
  • Free Plan Available
1 Reviews

Allow customers to reach you via texts, internet & phone calls Show more

Rippledesk: Free Calls & Texts is a versatile communication app designed for merchants, offering a floating call widget and dedicated business phone numbers with both call and SMS capabilities. It allows businesses to receive free calls directly from their websites, enhancing customer interaction without additional charges. Rippledesk offers customization features, including welcome messages, business hours, call recording, voicemail management, and an interactive voice response (IVR) phone menu. The app's shared Inbox feature helps teams stay organized by marking conversations as open or closed, tagging staff, leaving notes, and efficiently managing customer communications. With a live dashboard, sales and support teams can manage calls in real time, ensuring no conversation is missed. This tool is ideal for businesses looking to streamline their communication process and provide excellent customer service.
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Conversation management
Shared inbox
Floating call widget
Business phone numbers
Call and sms capabilities
Custom welcome messages
  • $29.99-$129.99 / Month
  • Free Plan Available
  • 30 Days Free Trial
9.1
1 Reviews

GPT-4 AI Chat for Faster and Effective Customer Support Show more

Rozio AI Live Chat transforms how you engage with customers on your Shopify store by providing a smart, intuitive chat solution. With its easy onboarding process, Rozio AI allows you to train your chatbot in minutes through simple content setup and one-click product uploads, ensuring it meets your unique business needs and style. This tailored chatbot offers personalized interactions to drive customer satisfaction and boost sales, making it an invaluable tool for modern e-commerce. Rozio AI not only learns the intricacies of your store but also delivers expert support to each visitor, enhancing their shopping experience. From making smart product recommendations to offering seamless multilingual support in 95 languages, Rozio AI is designed to cater to a diverse customer base. It provides up-to-date order information and tracking links, ensuring that your customers are always informed about their purchases. Additionally, personalize Rozio's chat appearance to reflect your brand's identity, creating a cohesive and engaging support experience.
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Multilingual capability
Tailored ai support
Smart product suggestions
Order tracking links
Custom chat appearance
  • $4.99-$14.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
(4.4/5)
23 Reviews

Form builder, File upload & Custom forms with drag and drop Show more

CP24 Form Builder & File Upload is a versatile app designed to create aesthetically pleasing and fully functional forms with file attachment capabilities to meet a wide array of needs. This spam-free tool is ideal for crafting responsive and professional contact forms swiftly and effortlessly. Users can generate various types of forms, such as Registration, Wholesale Registration, Steps, Order Attachment, Quiz Form, and Product Feedback Form, among others, with remarkable ease. The app includes integration with Klaviyo, enabling seamless synchronization of form submissions with the Klaviyo system. It also supports essential features like admin notifications with file attachments, customer autoresponders, and Captcha to prevent bot submissions. The forms created with CP24 Form Builder are compatible across all devices, ensuring a smooth user experience.
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Responsive design
Drag-and-drop builder
Captcha support
Admin notifications
Klaviyo integration
File attachments
  • $29-$99 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
2 Reviews

Unified Inbox, WhatsApp Marketing, WhatsApp Api, Sales Channel Show more

WhatsApp Marketing & Support, powered by HeloRobo, is an efficient solution for managing customer interactions across WhatsApp, Instagram, and Facebook with seamless omnichannel support. This app enables businesses to handle multiple conversations with ease using a shared team inbox, allowing multiple agents to reply swiftly with quick responses and automated messages, thereby reducing response times significantly. It boosts sales through effective upselling and cross-selling techniques integrated directly into the chat platform. Additionally, businesses can send out personalized marketing campaigns with high open rates, thanks to the WhatsApp Business API's call-to-action features. The app also supports e-commerce integration, enabling easy product sharing and sales within chat conversations. Enhance customer satisfaction and increase revenue effortlessly with the all-in-one communication tool that streamlines your social media interaction and marketing strategy.
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Personalized campaigns
E-commerce integration
Quick responses
Automated messages
Omnichannel support
Unified inbox

Get new customers after an incoming call, call them back Show more

Zadarma is designed to streamline your communication process with customers, offering seamless functionality to boost your business interactions. This app allows you to effortlessly make calls and listen to call recordings, providing crucial insights and the ability to nurture client relationships. When a new customer reaches out, the app automatically generates a customer profile and saves the call recording, which can be easily accessed and reviewed. Integration with Shopify means you can make calls to Shopify customers and access call recordings directly through the Shopify interface, enhancing operational efficiency. For incoming calls from unknown numbers, Zadarma facilitates automatic customer creation, ensuring no potential lead is missed. Additionally, it displays customer names on your IP phone during incoming calls, allowing for more personalized communication. This comprehensive solution supports businesses in managing customer interactions effectively and efficiently.
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Make customer calls
Listen call recordings
Auto-create customers
Caller id display
  • $26-$132 / Month
  • Free Plan Available
  • 14 Days Free Trial
7.1
7 Reviews

All-in-one widget with chat, sales pop, bot, video, and more Show more

Cheerlink AI Chatbot and Email is a dynamic marketing and customer service platform designed to boost merchant revenues by enhancing customer interactions. With an intuitive AI chatbot, businesses can provide automated support, ensuring a seamless, satisfactory live chat experience that increases the likelihood of purchases. The platform also empowers merchants to craft visually appealing marketing emails, enhancing communication with customers. Cheerlink’s features include omnichannel marketing campaigns and the ability to send product recommendations, orders, and coupons directly within chat. The AI chat copilot, sales pop, and order lookup tools work together to optimize sales opportunities. Additionally, Cheerlink offers a customizable widget that is built for speed and high performance, making it a comprehensive solution for engaging and converting customers efficiently.
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Product recommendations
Email marketing
Customizable widget
Order lookup
Ai chatbot
Omnichannel campaigns

Live chat with your customers on Facebook Messenger Show more

EZ Messenger - Facebook Chat is a versatile app designed to enhance customer interaction on your online store through seamless integration with Facebook Messenger. By providing an easy-to-use platform for shoppers to ask questions before and after purchase, it aims to improve customer satisfaction and boost sales. The app features customizable chat icons, allowing store owners to select either the default Facebook chat icon or a personalized one in different colors, ensuring that the chat widget aligns with the store's branding. With a responsive design accommodating both desktop and mobile users, EZ Messenger ensures a consistent and engaging user experience across all devices. This real-time chat solution simplifies communication, enabling instant support and fostering stronger customer relationships. Whether accessed on a desktop or a smartphone, EZ Messenger facilitates efficient and meaningful customer engagement for a more dynamic shopping experience.
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Responsive design
Live chat integration
Custom chat icons

Your one-stop shop for omnichannel returns management Show more

ReBound Returns is a comprehensive app designed to streamline the returns process for businesses and enhance customer satisfaction. By combining advanced returns management software with effective reverse logistics, it provides an all-in-one solution that simplifies returns management. The app features an intuitive portal and supports a wide range of shipping carriers, making it easy for users to handle returns globally through international warehouses. Users also gain valuable insights into return data and sustainability impacts, helping businesses not only save costs but also reduce their carbon footprint. The app ensures a hassle-free setup with its plug-and-play functionality, requiring no development effort. Additionally, it effortlessly synchronizes fulfilled orders, provides real-time return updates in platforms like Shopify, and offers assistance for customer service, making returns management efficient and seamless.
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Actionable insights
Boost satisfaction
Reverse logistics
Plug-and-play setup
Omnichannel returns management
Advanced returns software
  • $5 / Month
  • Free Plan Available
8.2
2 Reviews

Add Chat Buttons like WhatsApp, Messenger, Viber & many more Show more

QChat: WhatsApp & Chat Buttons is a versatile app designed to streamline customer communication by integrating multiple live chat channels. It allows businesses to offer their customers the convenience of contacting them via their preferred messaging platforms, including WhatsApp, Facebook Messenger, Viber, WeChat, Telegram, Instagram, SMS, Twitter, Skype, and Line, among others. The app provides customizable Social Chat Buttons that can be shown or hidden on desktop, mobile, or both, tailoring the experience to different devices. QChat ensures that businesses stay accessible and responsive by centralizing various communication channels, enhancing customer interaction. This functionality not only improves customer satisfaction but also fosters stronger customer relationships. With QChat, businesses can effortlessly manage and coordinate their customer service efforts across a wide range of chat platforms.
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Add chat buttons
Multiple chat apps
Device specific display

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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