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Showing 680 to 700 of 1473 Apps
  • $19.99 / Month
  • Free Plan Available
  • 30 Days Free Trial
7.6
26 Reviews

Handle Return Requests & send Prepaid Shipping Labels Show more

The Easy Returns Management System app offers a streamlined solution for Shopify store owners to manage product returns efficiently. Designed with both the customer and merchant in mind, it simplifies the returns process by allowing customers to submit return requests effortlessly via an embedded form, without the need for login credentials. Store owners benefit from robust tools that enable easy tracking and management of returns, minimizing the operational burden. The app is packed with a variety of features that enhance the user experience and improve return handling efficiency. By integrating seamlessly with Shopify, it ensures a hassle-free setup and ongoing use. This app empowers merchants to provide exceptional customer service while maintaining control over their returns process.
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Seamless integration
Customer self-service
Return request form
Prepaid shipping labels
Efficient management

Customer order & delivery updates to an Alexa enabled device Show more

Ping: Order Updates with Alexa is an innovative app designed to enhance customer satisfaction by integrating order tracking capabilities with Alexa devices. With the growing presence of Alexa in households, Ping empowers your customers to effortlessly inquire about their order status by simply asking, "Where's my delivery?" This feature provides real-time updates from dispatch to delivery, ensuring transparency and reducing customer anxiety. Additionally, Alexa devices can receive notifications for critical stages in the delivery process, keeping customers informed at all times. By incorporating Ping into your store, you offer a modern, efficient, and customer-centric experience. Install Ping: Order Updates with Alexa today and transform your order tracking capabilities into an effortless, voice-activated process.
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Order status updates
Delivery notifications
Voice command tracking
  • $39-$199 / Month
  • Free Plan Available
  • 7 Days Free Trial
2 Reviews

Multichannel Helpdesk and CRM Solution Powered by AI Show more

Replydesk Helpdesk and CRM is the ultimate solution for eCommerce sellers seeking to streamline customer support across various platforms. This powerful tool centralizes all interactions, ensuring you provide a consistent and efficient support experience to your customers. With seamless integration to over 12 major marketplaces, webstores, and social media platforms, Replydesk simplifies multichannel selling. Enhanced with AI-powered features, including GPT, it enables users to compose emails and respond to customer inquiries swiftly and effectively. Onboarding your team is effortless, as the platform supports collaborative features like notes, mentions, and comprehensive statistics to enhance support operations. Embrace Replydesk to elevate your eCommerce business's customer service and maintain coherence across diverse selling channels.
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Ai-powered responses
Centralized interaction management
12+ integrations
  • Free Plan Available
8.2
2 Reviews

View order info and answer messages from your helpdesk. Show more

ChannelReply is a powerful app designed to streamline customer support and boost your productivity by integrating Shopify order information directly into your helpdesk. With ChannelReply, you can view detailed customer and order info right next to your conversations, eliminating the need to switch screens for tracking IDs or shipping statuses. This seamless integration allows you to manage support tickets more efficiently, helping you focus on selling and enhancing customer satisfaction. Take advantage of automated actions on Shopify data, like tagging high-value orders and sending personalized auto-replies, to provide prompt and tailored support. Additionally, ChannelReply allows you to consolidate order information from multiple Shopify stores into one interface, making it easier to manage and reply to customer messages and order notifications. Customize your replies even further by personalizing canned responses with specific order info, and manage critical tasks like issuing refunds or updating orders. With ChannelReply, your helpdesk becomes a powerful tool for managing customer relationships and driving sales.
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Issue refunds
Order info integration
Direct replies
Personalized autoreplies
Update order info
Identify messages

Provide personalized product recommendations & 24/7 support Show more

Wiseshoppal ‑ AI Shop Chatbot is an innovative solution designed to boost your sales and average order value (AOV) by leveraging the power of GPT4o technology. This intelligent AI assistant effectively replaces traditional customer service and sales roles by accurately understanding customer needs, providing curated product recommendations, and responding promptly to inquiries. When faced with ambiguity, Wiseshoppal engages customers through interactive questions, guiding them toward informed purchasing decisions. Seamlessly easy to set up and integrate, this chatbot ensures a smooth and personalized shopping experience. Additional features include customizable chat widgets to match your website theme, product recommendation cards with quick checkout options, and comprehensive chat logs for tracking customer interactions and conversions. Moreover, Wiseshoppal continuously syncs and learns about your products, ensuring accurate and up-to-date product suggestions. There's even a playground for AI testing before integration, which aids in refining its capabilities to better serve your clientele.
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Product recommendations
Customizable widget
Quick checkout
24/7 support
Interactive engagement
Chat logs monitoring
  • $9.9-$39 / Month
  • Free Plan Available

Efficient multilingual live chat with FAQ management and customizable chatbox.

  • $10-$299 / Month
  • Free Plan Available
(1/5)
1 Reviews

Efficiently elevate customer satisfaction with HelpZenith. Show more

HelpZenith ‑ Ticket & HelpDesk is a robust customer support solution designed to enhance service delivery and streamline ticket management. This versatile app allows businesses to transform incoming emails into tickets, consolidating them within a centralized system for efficient handling. With HelpZenith, access detailed reports that offer valuable insights into support activities, aiding in continuous improvement and strategic decision-making. The app also features workflow automation, facilitating the automatic assignment, categorization, and response to queries, thereby optimizing operational efficiency. Users are empowered with a seamless customer portal enabling them to independently create, manage, and track their support tickets. HelpZenith revolutionizes customer support by simplifying complexities and boosting satisfaction levels, fostering a more responsive and effective support experience. Embrace this all-in-one solution to embark on a transformative support journey that elevates your business’s reputation for exceptional service.
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Workflow automation
Customer portal
Ticket management
Detailed reports
Email-to-ticket

Digitize returns & exchanges with an easy, intuitive interface Show more

Optoro Returns & Exchanges is a comprehensive platform designed to streamline the entire returns lifecycle, enhancing both customer experience and business efficiency. The app empowers customers with easy, self-service returns featuring straightforward navigation, making the process seamless and stress-free. By facilitating instant exchanges and offering relevant recommendations, Optoro helps drive repurchase rates and boosts customer satisfaction. Businesses can offer exchanges for product variants that ship immediately, minimizing risk and maximizing customer delight. With built-in drop-off options, returns become more convenient and accelerate the restocking process. The platform also allows businesses to configure detailed return reasons, policies, and routing rules, providing a flexible and tailored return experience that aligns with specific business needs. Optoro Returns & Exchanges ultimately aims to increase customer loyalty while enhancing revenue and operational efficiency.
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Self-service returns
Exchange recommendations
Product variant exchanges
Convenient drop offs
Configurable return policies
  • $9-$99 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.4
63 Reviews

Upsell, Order Tracking, Track Order, Order Lookup, Tracker Show more

Ordertracker ‑ Track & Upsell is an intuitive app designed to enhance your store's order tracking capabilities by integrating a fully customizable order tracking page and a handy track order button on the order status page. It offers a comprehensive order lookup form that allows tracking regardless of the courier, and ensures clarity by replacing complex Chinese parcel tracking events and customs clearance events with generic phrases. This feature-rich app supports tracking from over 1200 couriers, providing detailed analytics for improved delivery times. The app not only simplifies the tracking process for customers but also aids store owners in optimizing shipping efficiency. With automatic order status masking for parcels originating from China, Ordertracker maintains seamless communication. It's an essential tool for businesses aiming to enhance shopper experience while boosting operational insights.
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Customizable tracking page
Delivery analytics
Order lookup form
  • $1 / Month
  • Free Plan Available
  • 90 Days Free Trial

双梓门国际物流公司专用的物流运踪信息自动同步插件 Show more

"双梓门运踪同步" 是一款专为跨境电商开发的高效物流同步插件。该应用解决了双梓门物流信息无法实时传送至Shopify后台的问题,通过双梓门ERP系统与Shopify的集成,实现运踪数据的自动更新。安装后,Shopify卖家无需进行任何手动操作,即可让买卖双方实时查看订单的物流动态。这一过程通过消息队列来确保webhook持久化消费,确保信息传递的准确性与及时性。此外,该应用还支持同步结果查看,并提供详细的同步列表页,便于商家跟踪同步状态。物流动态也可以内嵌在订单详情页中,以物流卡片形式展示,为卖家提供无缝的电商运营体验。
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Automatic updates
Order tracking sync
Erp integration
Webhook integration
Logistics card embed
Sync result view
  • $9.99-$99.99 / Month
  • Free Plan Available
  • 7 Days Free Trial

AI powered customer support: chat, voice, appointment schedule Show more

Cogniroot AI Chat & Live Talk is a powerful app designed to enhance Shopify stores by integrating AI precision with real-time agent support for top-notch customer service. The app allows store owners to easily customize appointment scheduling and notifications through an intuitive calendar feature. With its multilingual voice assistant, Cogniroot AI broadens customer engagement, making it easier to connect with a diverse audience. The app is crafted for simplicity, ensuring hassle-free installation and operation, thereby improving customer experience and boosting conversions with minimal technical know-how. It also offers seamless WhatsApp integration to extend customer support capabilities. Whether through AI or live agents, Cogniroot AI supports versatile customer interactions to keep your operations smooth and efficient. Overall, it's an ideal solution for Shopify store owners looking to elevate their service quality and global reach.
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Seamless integration
Ai chat
Voice support
Appointment schedule
Multilingual assistant
Custom calendar
  • $29-$299 / Month
  • Free Plan Available

Effortless conversational shopping with chat-based recommendations and analytics integration.

  • Free Plan Available
  • 7 Days Free Trial

Q/A about your products Show more

WS Questions is an innovative app designed to enhance product descriptions by incorporating an accordion-style FAQ section on each product page. This dynamic feature seamlessly integrates with theme customization, ensuring compatibility with every theme and device. With WS Questions, you can add unlimited questions and answers to address customer queries directly on your product pages, improving user experience and increasing potential sales. The app effortlessly adapts to various themes, providing a consistent and professional look across all platforms. Whether viewed on a desktop, tablet, or smartphone, WS Questions maintains its functionality and aesthetic appeal. This user-friendly tool streamlines the information delivery process, allowing potential buyers to find answers quickly and easily.
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Theme integration
Multi-device support
Accordion faq
Unlimited q/a
  • $34.99-$99.99 / Month
  • Free Plan Available
8.2
3 Reviews

Boost Sales with Personalized WhatsApp Messages Show more

WooChat WhatsApp Marketing is a powerful automation tool designed to elevate your sales performance and customer retention through the popular messaging platform, WhatsApp. This app effectively tackles the issue of abandoned carts by retargeting potential customers who either left items in their carts or viewed products without purchasing. It enhances the sales process with proactive features like COD confirmation and prepaid conversion notifications to cut down on returns. Integrated seamlessly with Shopify, WooChat helps craft a recommendation engine, boosting reordering and growing revenue through timely follow-ups. The app also offers a shared inbox feature, transforming everyday conversations into lucrative sales opportunities. Furthermore, with tools to grow your WhatsApp subscriber list and comprehensive options to track your ROI and monitor sales, WooChat ensures you reach your desired audience and revenue goals efficiently.
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Shopify integration
Roi monitoring
Shared inbox
Retarget abandoned carts
Conversion notifications
Reordering follow-ups
  • $1.9-$9.9 / Month
  • Free Plan Available

Transfer your customer information to your phone or PC Show more

Wise Customer Exporter is an intuitive and efficient tool designed to streamline the process of exporting customer data from various platforms. With its user-friendly interface, businesses can seamlessly extract and organize crucial customer information, ensuring data is ready for analysis and integration into other systems. The app supports a wide range of file formats, making it adaptable to diverse business needs and compatible with numerous customer relationship management (CRM) and enterprise resource planning (ERP) systems. Its robust filtering options allow users to customize exports, ensuring only the most relevant data is captured. Enhanced security features guarantee that sensitive customer information is protected during the export process. Ideal for businesses of all sizes, Wise Customer Exporter simplifies data management, helping organizations make informed decisions quickly and efficiently.
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Whatsapp integration
Mobile compatible
Data export
Quick communication
  • $2.99-$99.99 / Month
  • 14 Days Free Trial
(2.7/5)
21 Reviews

Track your shipments in an easy and fancy way! Show more

Shipping Tracker by DevCloud is a powerful tool designed to enhance customer satisfaction and streamline your shipping process. This app ensures your customers are always informed about the location and status of their packages, reducing the need for direct customer support. By consolidating all your tracking numbers into one easy-to-access location, managing shipments has never been more efficient. Shipping Tracker seamlessly integrates with Shopify, allowing customers to view their shipping history directly from your store. The app also offers customizable options, enabling you to brand the tracking page to match your store's aesthetic. Additionally, Shipping Tracker sends real-time email and SMS notifications to customers whenever there is a change in their shipment status. With a comprehensive shipment status history dashboard, you can keep track of every detail with ease.
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Branded tracking page
Integrate with shopify
Track shipments
Reduce customer support
Email and sms updates
Shipment status history
  • $4.99-$9.99 / Month
  • Free Plan Available
  • 5 Days Free Trial
8
17 Reviews

Reduce customer support with FAQ's and a Helpdesk widget. Show more

Detective FAQ Chat & Helpdesk is an innovative tool designed to streamline customer support by providing easily accessible answers to frequently asked questions. This app features a Help Desk widget that integrates searchable FAQs, live chat, and email support directly within your online store, enhancing customer interaction. It offers a static FAQ page where customers can quickly find answers to their inquiries, reducing the burden on your support team. The app not only improves efficiency but also boosts customer confidence by allowing FAQ integration with specific products or collections. Moreover, it includes order tracking functionality, further enhancing the customer experience. With an intuitive design, Detective FAQ Chat & Helpdesk is a comprehensive solution for enhancing service quality and satisfaction.
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Order tracking
Email support
Product-specific faq
Chat integration
Searchable faqs
Help desk widget

AI-driven stylist turns online visits into buying experiences. Show more

iWAND: AI Stylist & Assistant is a cutting-edge app designed to transform the online fashion shopping experience with the sophistication and expertise typically found in-store. This AI-powered stylist personalizes the shopping journey, effectively turning casual visitors into committed buyers. It enhances customer experience by providing tailored outfit suggestions that not only boost the average order value but also foster customer loyalty. iWAND offers a comprehensive suite of features, including personalized product recommendations, wardrobe matching, and styling tips based on user preferences and existing wardrobe pieces. Users can utilize its AI text and visual search capabilities for effortless discovery of similar items or complete look suggestions. More than just a chatbot, iWAND addresses customer hesitations and inspires confidence in purchase decisions, setting your shop apart with a superior and seamless shopping experience.
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Product recommendation
Wardrobe matching
Outfit recommendation
Text/visual search
Styling tips
Complete-look suggestion
  • Free Plan Available
(3.4/5)
2 Reviews

Enhance customer interaction with a customizable floating call Show more

Mega Click To Call Button is a powerful app designed to boost customer interaction on your store with a floating call button feature. It allows customers to reach out with just one click, enhancing convenience and communication. You can easily customize the button’s icon, color, and position to seamlessly align with your store’s design, ensuring a consistent visual experience for users. Designed primarily for mobile users, this app also supports right-to-left (RTL) languages like Arabic and Hebrew, making it accessible to a broader audience. Personalize the call button by adding custom text and agent information, ensuring a tailored experience for each customer interaction. The app seamlessly integrates into your store, offering a user-friendly, SEO-friendly solution to enhance customer engagement and accessibility. With Mega Click To Call Button, you create a direct line of communication with your customers, fostering stronger relationships and improved service.
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Floating call button
Customizable icon
Seo-friendly
User-friendly
Rtl language support
Customizable color
  • Free Plan Available
(1/5)
1 Reviews

Satisfaction surveys, get your customers feedback Show more

QServus is a versatile survey creation app designed to seamlessly fit the needs of your business. With QServus, you can effortlessly design tailored surveys and control the timing of their distribution to your customers. Gain valuable insights with the app’s real-time results feature, allowing you to swiftly analyze feedback as it comes in. This enables you to make data-driven decisions based on the opinions of your clients and refine your business strategies accordingly. QServus provides an intuitive interface that makes survey creation and analysis straightforward, empowering businesses to foster better customer engagement and satisfaction. Take advantage of QServus to not only gather feedback but to act on it effectively, driving growth and improvement.
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Real-time feedback
Easy surveys
Analyze results

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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