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リアルタイムで住所確認し、正確な配送をサポートします。

  • $20-$50 / Month
  • 7 Days Free Trial
(3.2/5)
5 Reviews

Get a Store Phone Number for Support, Calls, SMS & Voicemail. Show more

Shopdigits - Number & Call is an innovative app designed to streamline communication and enhance customer interactions for businesses. This user-friendly application provides companies with dedicated phone numbers, enabling seamless management of customer calls and messages. By offering features like call forwarding, voicemail, and message management, Shopdigits ensures that businesses never miss important customer interactions, fostering a sense of reliability and professionalism. The app's intuitive interface allows users to easily organize and track communication history, making it easier to follow up and maintain strong customer relationships. Shopdigits is particularly well-suited for small to medium-sized enterprises looking to optimize their communication strategies without the need for complex systems. With reliable technical support and regular updates, Shopdigits is an excellent solution for businesses aiming to enhance their customer service capabilities.
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AI-Powered Shopify Assistant: Automates Support Bilingually, No Coding Required. Show more

Rocketch Support Assistant is an innovative AI-powered tool designed specifically for Shopify merchants to streamline customer support effortlessly. By utilizing store-specific information such as policies, FAQs, and product details, Rocketch automates responses to common customer inquiries, significantly reducing the support burden on businesses. Its bilingual capabilities in English and Spanish ensure a broader reach and more inclusive service. Users can customize the chatbot's tone and personality, creating a more personalized interaction with customers. The app also provides a seamless fallback to email for real-time support when needed, ensuring no query goes unanswered. Rocketch integrates easily into stores with no coding required, allowing merchants to enhance customer satisfaction quickly and effectively.
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  • $9-$29 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.4
38 Reviews

A fully customizable forms app with tons of features inbuilt Show more

EVM Form Builder ‑ Custom Forms is a versatile app designed for creating a wide variety of custom forms with ease. It features an intuitive drag-and-drop interface, allowing users to quickly design forms such as contact forms, registration forms, order forms, and more. The app supports advanced functionalities like form submissions management, conditional logic for dynamic form behavior, and captcha integration to enhance form security. Users can seamlessly manage their form entries through the app’s dashboard or receive them via email. Additionally, EVM Form Builder supports multistep forms, making it ideal for more complex data collection needs. With its user-friendly design and comprehensive customer support, it simplifies form creation for businesses of all sizes.
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  • $25-$79 / Month
  • Free Plan Available
  • 14 Days Free Trial

AI chat for product queries with instant answers and auto-updating FAQ. Show more

Askful AI Product Chat & FAQ is a powerful tool designed to enhance online shopping experiences by integrating an AI-driven chat widget on every product page. This app utilizes your product data to provide instant and precise answers to customer inquiries about size, materials, and return policies, fostering trust and increasing sales conversions. As customers interact, a self-updating FAQ page grows organically, reflecting actual questions and enhancing future user interactions. The app also features an insightful dashboard that highlights common customer queries, enabling businesses to refine their product copy and boost revenue recovery. Installation is simple and non-technical, requiring just four clicks to sync products and add the widget. Additionally, the chat supports multiple languages, allowing customers to communicate in their preferred language around the clock.
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  • $97-$997 / Month
  • Free Plan Available
  • 30 Days Free Trial
8.2
7 Reviews

Transform browsers to buyers with AI-driven Shopify shopping assistance.

Simplify forms and analyze data with Formester Form Builder Show more

Formester ‑ Form Builder is a versatile and user-friendly app designed to simplify the process of creating and managing online forms. Whether you need contact forms, surveys, registration forms, or feedback forms, Formester provides a range of customizable templates to get you started quickly. Its intuitive drag-and-drop interface requires no coding skills, allowing users of all levels to design professional-looking forms effortlessly. With real-time analytics and data collection features, you can easily track submissions and gain valuable insights from respondents. Seamless integration with popular platforms and tools ensures that your data flows smoothly into your existing workflows. Responsive design ensures that forms look great and function flawlessly on any device. Formester ‑ Form Builder is the perfect solution for businesses, educators, and individuals looking to enhance their online interactions and data collection processes.
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  • Free Plan Available
  • 30 Days Free Trial
2 Reviews

WhatsApp Bot,Live Chat,Automation,Cart Recovery,Amazon Review Show more

IntelliAssist Marketing Suite is a powerful tool designed to transform visitors into customers through enhanced engagement and personalized interactions across multiple platforms. The app employs an intelligent chatbot to handle customer queries, seamlessly displaying them on a centralized dashboard. Impressively, 50%-90% of these inquiries are automatically resolved using advanced AI algorithms, allowing your team to focus on more complex issues. By analyzing the customer's buying history, IntelliAssist offers personalized engagement, fostering stronger relationships and boosting conversion rates. The suite includes an integrated CRM system, enabling efficient management of customer data and facilitating re-engagement via WhatsApp and email through AI-driven segmentation. Additionally, IntelliAssist supports multi-platform engagement, ensuring you're connected with potential customers on channels like Instagram, Facebook, and your own online store.
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Your destination is our goal Show more

Airpak Express is a seamless solution for all your shipping documentation needs, integrating fully with the Airpak Express online system. This user-friendly app is easy to install and configure, ensuring that you can efficiently create high-quality and accurate shipping documents. Whether your packages are destined for local or international locations, Airpak Express ensures that the necessary documentation is generated swiftly and correctly. It acts as a one-stop platform where you can manage various types of shipment documentation effortlessly. Additionally, the app provides your customers with a self-service feature, allowing them to access up-to-the-minute status updates on their orders. This functionality not only enhances the shipping process but also improves customer satisfaction with real-time information.
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  • $18-$153 / Month
  • Free Plan Available
  • 14 Days Free Trial

Convert visitors to customers with 24x7 Intelligent Sales rep Show more

SalesGPT: AI eCommerce Chatbot is an AI-driven solution designed to enhance your online store's sales capabilities by acting as a tireless 24/7 sales representative. This intelligent chatbot not only assists shoppers with their purchases but also strategically upsells and cross-sells products, emulating the behavior of a skilled sales executive. By converting website visitors into loyal customers, SalesGPT efficiently addresses a wide range of customer queries. Its unique payment model allows businesses to pay for conversations rather than individual messages, ensuring cost-effective operations. In instances where the bot cannot provide an answer, it seamlessly gathers leads for future follow-up. SalesGPT is continuously learning and evolving, incorporating automated sales training from your store's data to keep its responses relevant and effective without human intervention. Additionally, it supports over 95 languages, including German and Spanish, broadening its accessibility to a diverse global audience.
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"Boost sales with intelligent, real-time voice and text support."

  • $20-$129 / Month
  • Free Plan Available
  • 14 Days Free Trial

Boost sales with AI chat, visitor tracking, and instant messaging.

  • $2.99-$15.99 / Month
  • 14 Days Free Trial
(1/5)
1 Reviews

Easy and Reliable Support System Show more

The ARCS Support Ticketing System is a user-friendly and scalable application designed to enhance customer support and streamline communication management for stores. By enabling customers to initiate support tickets, the app allows store owners and managers to efficiently review, address, and resolve customer inquiries, issues, and feedback from a centralized platform. With the flexibility to toggle ticketing capabilities for customers, store managers can personalize the support experience. The system also offers features to customize the content displayed on the support page, ensuring alignment with brand communication. Moreover, it provides a reliable way to track ticket status, keeping both customers and staff informed throughout the resolution process. This comprehensive solution enhances customer service operations, ensuring timely and effective responses to customer needs.
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  • $9.9-$199 / Month
  • Free Plan Available
  • 7 Days Free Trial

24/7 AI chat support for efficient e-commerce customer service.

  • $5 / Month
8.2
1 Reviews

Get a business phone number instead of using a personal line Show more

Jaya is a dynamic app designed to streamline communication for your store by providing a dedicated phone number to handle customer calls and texts. Seamlessly integrate this feature with your Shopify dashboard, allowing you to respond to messages directly from your store's admin panel. With Jaya, you can easily set up voicemail, forward calls to different lines, and choose from phone numbers with your preferred area code or country code. All your call logs, text logs, and voicemails are conveniently accessible within Shopify, ensuring efficient management of customer interactions. Whether you're a small business or an expanding enterprise, Jaya offers a practical solution for enhancing your customer service capabilities. Try Jaya today and elevate your store's communication.
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Custom forms for leads and feedback, seamless Shopify integration. Show more

Forms ‑ Opal Infotech is a user-friendly app designed to help Shopify store owners easily design and publish custom forms for capturing leads, customer feedback, or any other type of input. Whether you're aiming to gather contact details or conduct surveys, this app ensures all responses are conveniently stored and accessible within your Shopify admin panel. With seamless integration into Online Store 2.0, Forms allows for effortless insertion using the theme editor, providing a flexible, no-code solution to enhance your store's data collection capabilities. Ideal for businesses seeking to streamline customer interaction and data gathering, this app simplifies the process of building custom forms, making it an invaluable tool for optimizing customer engagement on your Shopify store.
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Chat-based returns: simplify process, customize rules, offer refund alternatives.

"Instant product guidance and checkout, powered by real-time chat."

  • $9 / Month
  • Free Plan Available
7.7
5 Reviews

Allow customers to contact you using Line Chat Show more

Smartarget Line - Contact Us is designed to enhance communication by integrating Line chat directly into your website, making it seamless for customers to reach out. By adding a Line icon on every page, the app ensures that prospective customers can contact you in a way that is both familiar and trustworthy. Once a message is sent, you'll have the flexibility to respond within hours, with replies sent directly to customers' mobile devices, reducing the risk of losing leads. The app is designed to work seamlessly across both computers and mobile devices, ensuring accessibility at all times. Additionally, you can customize the appearance of the Line chat to match your website's aesthetics and display one or multiple agents, providing a professional and consistent customer service experience. This app effectively bridges the communication gap, encouraging customer engagement and boosting trust.
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  • $15-$700 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
14 Reviews

Returns centre for Return management, Return tracking, Refunds Show more

ClickPost Returns Plus is a seamless solution designed to improve the post-purchase experience by offering easy and efficient returns management. This app enables businesses to build brand loyalty by turning customer returns into repurchase opportunities, thus ensuring customer satisfaction. One of its key features is the centralized management of all return requests, allowing for streamlined updates and efficient handling. Users can easily set up their own return policies, eligibility criteria, and reasons for returns, all within a setup time of under 30 minutes. The app includes a user-friendly self-serve return portal for customers, a management dashboard, and automated email updates throughout the return process to keep customers informed. It also provides comprehensive reports to help businesses make informed decisions about returns and features multi-language support to cater to a diverse customer base. With ClickPost Returns Plus, both businesses and customers can enjoy a hassle-free and transparent returns experience.
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Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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