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AI voice assistant for Shopify: Enhances customer interactions effortlessly. Show more

Vocify ‑ AI Voice Assistant is an innovative app designed to elevate your Shopify store by integrating advanced voice technology from ElevenLabs. This app enables retailers to create natural, interactive voice conversations with their customers, enhancing the overall shopping experience. With Vocify, merchants can easily customize voice interactions to be featured on specific pages such as product descriptions or checkout, providing tailored support throughout the shopping journey. The app includes an easy-to-implement widget that instantly answers customer inquiries and assists in guiding their purchasing choices. Installation is straightforward and takes just a few minutes, requiring no coding skills. With 24/7 conversational support, Vocify ensures that your store is always ready to handle customer questions efficiently and effectively.
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Ai voice integration
Interactive customer interaction
Customizable voice interactions
Instant question response
Guided purchasing decisions
Easy no-code setup
  • $2.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
(1/5)
1 Reviews

Supercharge your store with WhatsApp Widget for support. Show more

CC: WhatsApp Chat Button Live is a revolutionary tool designed to enhance your online shopping experience with seamless WhatsApp support, specifically tailored for Shopify stores. With a focus on swift and reliable customer service, the app facilitates effective management of multiple agents, allowing store owners to designate online and offline slots and significantly reduce unanswered inquiries. Installing the WhatsApp chat button is straightforward, requiring no coding skills, and offers customizable options for title, image, and positioning to seamlessly match your store's branding. The responsive WhatsApp icon and chat widget not only improve customer interaction but also help drive engagement and sales, encouraging customers to return. Automated WhatsApp messages further enhance customer interactions, and the app supports seamless contact management on both desktop and mobile platforms. Elevate your customer support and foster efficient teamwork among agents using this innovative WhatsApp widget, ensuring top-notch service for your clientele.
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Customizable button design
Seamless whatsapp support
Multiple agent management
Automated whatsapp messages
Desktop and mobile support

Post purchase surveys made easy Show more

Whisper Post Purchase Survey is a powerful tool for creating insightful post-purchase surveys that engage your customers right at the checkout. The app allows you to seamlessly craft questions like "How did you hear about us?" to gain valuable feedback and understand your customer journey better. Once your survey is live, Whisper provides immediate insights by highlighting the most frequently selected choices, helping you identify your most successful marketing channels. Dive deeper into the data with interactive charts that display response totals by choice, as well as breakdowns by day or month for comprehensive analysis. The app's flexibility lets you effortlessly edit your surveys at any time—reorder questions, hide options, or tweak text—with all changes reflected instantly. Whisper ensures continuous optimization and adaptation, enabling you to fine-tune your customer feedback strategy without any hassle. Enhance your post-purchase experience and leverage data-driven decisions with Whisper Post Purchase Survey.
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Instant updates
Interactive charts
Create surveys
Analyse responses
Edit surveys
Reorder choices
  • $4.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
1 Reviews

Simple FAQ app. Easily add FAQ to your store. Show more

"UR: Smart Q&A|Anywhere FAQs" is an innovative, no-code application designed to seamlessly integrate frequently asked questions into your Shopify store. By embedding FAQs, this app helps to resolve customer queries directly on your site, enhancing the user experience and boosting conversion rates. The app allows you to create unlimited questions and answers, ensuring comprehensive coverage of customer concerns without the need for any coding expertise. You can strategically place FAQs anywhere on your site, preventing customers from leaving the page for assistance and keeping them engaged. A demo store is available for you to explore the app's robust features and see firsthand how it can benefit your business. With "UR: Smart Q&A|FAQ Anywhere," streamline your customer service strategy right at your fingertips.
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Code-free customization
Unlimited q&a
In-page assistance
Insert faqs anywhere

Set up a convenient local shipping option delivered by Trellus Show more

Trellus SameDay Local Delivery is a specialized app designed exclusively for businesses in Long Island and Westchester County, New York, offering seamless integration with your Shopify store. With this app, you can provide your customers with a same-day delivery option at checkout, enhancing their shopping experience by ensuring quick and efficient service. The app simplifies logistics by allowing you to print delivery labels directly from your Shopify backend, streamlining your operations. Additionally, you can easily manage delivery availability based on individual products, ensuring your service aligns perfectly with your business needs. Trellus SameDay Local Delivery is perfect for businesses looking to improve customer satisfaction with fast and reliable delivery solutions tailored to their local area. Embrace this app to elevate your service standards and meet the growing expectations of your clientele.
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Same-day delivery
Print delivery labels
Manage delivery availability

AI chatbot for ecommerce: Product recommendations, FAQs, support integration, analytics.

  • $249-$499 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.6
6 Reviews

Get post-purchase NPS feedback to improve customer experiences Show more

Delighted Post-Purchase Survey is an intuitive app designed to enhance customer retention and improve your business's feedback mechanism by sending automated surveys following order fulfillment. By leveraging a variety of survey options, including NPS, CSAT, and 5-star reviews, the app helps measure customer loyalty and identify key areas of improvement. The app's robust reporting features provide clear insights into customer pain points and product feedback, enabling prompt and effective action. With over 40 integrations available, Delighted seamlessly incorporates customer feedback into other eCommerce tools like Klaviyo, Zapier, and Slack. Connecting Delighted to your Shopify store is straightforward, allowing for easy setup of survey delays and customization of surveys with your brand's logo and design. Real-time responses are displayed in an insightful dashboard, allowing businesses to track trends and create actionable customer segments for targeted improvements.
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Customer segmentation
Real-time dashboard
Survey templates
Automatic surveys
Customer loyalty measurement
Pain point analysis
  • $10 / Month
  • 7 Days Free Trial
6.7
35 Reviews

Live order tracking for your customers. They'll love it. Show more

Order Lookup by venntov is a powerful Shopify app designed to enhance customer satisfaction and reduce support inquiries. By integrating a user-friendly portal directly into your Shopify storefront, customers can easily track their orders in real-time using just their email address and order number. This self-service feature empowers customers, providing them instant access to their order details, including any specific notes or tracking updates added by the store owner. Supporting over 100 shipping carriers, Order Lookup ensures comprehensive tracking capabilities, catering to a broad range of customer needs. Furthermore, the app offers a customizable order lookup page, allowing store owners to tailor the experience to align with their brand aesthetics. Overall, Order Lookup streamlines the purchasing process, creating a more seamless and informed shopping experience for customers.
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Real-time updates
Carrier integration
Customer portal
Customizable page
Live order tracking

Boosts sales by enabling customer questions on product pages Show more

Webkul Ask A Question is a powerful app designed to streamline customer interactions by enabling a seamless way to address customer inquiries and concerns. This app allows customers to easily ask questions related to products, while merchants can provide timely and appropriate responses, fostering a hassle-free and trustworthy shopping experience. As a key feature, frequently asked questions can be converted into FAQ sections on product pages, helping to inform future customers and reduce repetitive queries. Administrators have the ability to view conversation history with customers and manage their interactions efficiently. Email notifications ensure that admins are promptly informed of new customer queries, allowing for quick response times. With Webkul Ask A Question, businesses can enhance customer satisfaction and trust, ultimately driving an increase in sales.
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Conversation history
Email notifications
Customer questions
Email configuration
Query management
Faq conversion
  • $19.9-$199 / Month
  • 7 Days Free Trial
8.2
27 Reviews

AI-Powered Email Support for E-commerce Success Show more

Lux ‑ Customer Support AI is an innovative app designed to streamline your store's customer service operations effortlessly. By using advanced AI, Lux generates accurate responses to customer inquiries even while you’re asleep, ensuring your customers are never left waiting. The app automatically categorizes and prioritizes tickets based on importance, allowing you to focus on high-priority issues first. Customization is at your fingertips, giving you the flexibility to tailor responses according to your unique shipping policies, refund policies, product specifics, and promotional offers. This personalized approach not only reduces your workload and employee costs but also significantly cuts down on response times, enhancing customer satisfaction and loyalty. With Lux, managing customer support becomes as simple as reviewing and sending pre-crafted replies when you start your day. Embrace a new level of efficiency in customer service with Lux ‑ Customer Support AI.
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Customizable settings
Automated replies
Priority sorting
Reduced workload
Auto-categorization
Fast response time
  • $19-$39 / Month
  • Free Plan Available
  • 30 Days Free Trial
7.2
10 Reviews

Collect photo & video reviews with personalized email requests Show more

Debutify Product Reviews & QA is a powerful app designed to enhance your brand's credibility by leveraging social proof. With this tool, you can easily request, collect, and manage customer reviews, including photo and video testimonials, all in one centralized location. The app offers customizable widgets that seamlessly align with your brand’s aesthetic, ensuring that reviews are displayed attractively on your site. You have full control over which reviews are showcased, allowing you to highlight the most persuasive ones while maintaining your brand's reputation. Debutify also automates the review request process with personalized email templates, making it effortless to gather feedback from customers. Additionally, it supports importing reviews from other platforms and facilitates sharing them on social media to drive organic traffic. Display options include all reviews page, carousels, filtering, grid layout, and more, providing flexibility in how you present customer feedback.
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Customizable widgets
Social media sharing
Photo & video reviews
Import reviews
Review automations
Personalized email requests
  • $120-$250 / Month
  • 1 Days Free Trial
8.2
4 Reviews

Ti aiuta a migliorare le vendite e la gestione del tuo store. Show more

Helpify24 is a dedicated support app designed to assist ecommerce businesses in managing their daily challenges efficiently. With a team of online operators, the app offers concrete solutions by enabling users to open service requests directly on the platform. Clients can engage in real-time via Live Chat if agents are available, or opt to create a Ticket that is guaranteed a response within 24 hours. Beyond simply being a cloud-based agency, Helpify24 serves as a reliable point of reference for various needs. The app extends its support to include the installation of new apps and features on Shopify, visual content creation and modification, and guidance in crafting emails and newsletters. Helpify24 also provides valuable advice for effectively managing social media platforms like Instagram, Facebook, and TikTok, ensuring comprehensive assistance for growing your online presence.
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Live chat
Content creation
Social media management
Ticket support
App installation
Newsletter support
  • $4.99 / Month
  • Free Plan Available
(1/5)
1 Reviews

Improve User Experience With a Telegram Chat on Your Store Show more

Common Ninja’s Telegram Chat app is a powerful communication tool designed to enhance customer interaction via the popular Telegram platform. With this app, businesses can respond to customer inquiries efficiently, streamline decision-making processes, and provide valuable information through a 24/7 online chat service. The app is user-friendly and does not require any coding skills, making it accessible for all users. It comes with a variety of customization options, including multiple button icons to complement your design and the ability to toggle message timestamps. The interface is simple, with easy content management features and rich styling options. Additionally, the app offers multiple skins with beautifully designed templates to fit various aesthetic preferences.
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No coding required
Simple user interface
Customizable options
Rich styling options
Multiple skins
24/7 online chat

30秒でフォーム作成! 問い合わせ等のフォーム作成・顧客管理・自動返信メールもかんたん。 Show more

Formrun - フォーム作成・顧客管理 is a versatile application that allows users to create forms effortlessly without requiring any engineering expertise. Users can choose from a wide range of templates to quickly set up forms tailored to their needs. The app features a board view that helps teams manage customer information efficiently, categorizing data based on status. Additionally, it enhances productivity by enabling multi-user email functions for streamlined customer acquisition and communication responses. Prior to using the app, users are advised to review the terms of use outlined in the "Resources" FAQ section, as utilizing the app implies agreement to these terms. The platform emphasizes flexible and scalable form creation, ensuring seamless monitoring of inquiries and visualization of responsibilities and response statuses.
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Custom templates
Quick form creation
Customer information management
Team collaboration boards
Automated email responses
Status-based management
  • $14-$99 / Month
  • 7 Days Free Trial
9.1
1 Reviews

Post-purchase page widget for survey, ratings, richtext & more Show more

Thankify: Smart Thank You Page is designed to transform your store's Thank You page into a powerhouse for customer engagement and satisfaction. This app enables you to personalize post-purchase interactions by integrating customized widgets that gather valuable feedback and showcase relevant products, paving the way for repeat sales. With its user-friendly setup, Thankify makes it easy to turn a simple Thank You page into a strategic opportunity for growth. You can fill the engagement gap with post-purchase surveys, gaining deeper insights into customer feedback. Additionally, Thankify helps expand your network with a social media followers widget and effortlessly generates product recommendations for upselling, ensuring your store maximizes its potential after every sale.
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Product recommendations
Custom thank you
Survey integration
Ratings collection
Rich text widgets
Social media widget
  • $39.99 / Month
  • 7 Days Free Trial
8.2
1 Reviews

Hassle free tracking now. Show more

Unified Tracking by Alchemaive revolutionizes the way customers and sellers handle order tracking. Designed to alleviate the frustration of both parties, this app provides a streamlined platform where customers can effortlessly monitor their orders in real-time. By using an order ID, email, or contact number, customers gain easy access to detailed updates at every stage of the delivery process. Merchants benefit from the app's ability to integrate multiple courier accounts, enabling them to efficiently manage order statuses. This comprehensive tool not only enhances customer satisfaction but also reduces the workload on sellers, making order tracking a hassle-free experience for everyone involved. With Unified Tracking, both merchants and customers enjoy a seamless, stress-free order monitoring system.
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Order tracking
Multiple couriers
Track via id

Easily add a customizable WhatsApp chat button to your store. Show more

WhatsApp Chat Bubble TextYess is a straightforward solution to integrate a WhatsApp chat button into your online store, enhancing customer interaction. Designed for simplicity, it enables users to install and configure their WhatsApp number in less than a minute without any coding knowledge. The app offers extensive customization options, allowing users to tailor the button's position, color, and style to align with their brand’s aesthetics. By leveraging WhatsApp, a platform familiar to most customers, stores can efficiently address customer inquiries and boost engagement. This feature-rich tool supports phone number input, color personalization, and positional adjustments, all aimed at optimizing the customer support experience. Whether you're a small business or a large enterprise, WhatsApp Chat Bubble TextYess empowers you to connect with customers effortlessly.
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Quick setup
Fully customizable
Position personalization
Color personalization

Elevate customer experience with AI-powered support Show more

Shoppie AI Chatbot is an innovative solution designed for merchants aiming to enhance customer experience and drive sales growth. Its advanced AI capabilities ensure timely and personalized support, simplifying the shopping process and making it seamless for customers. By accurately understanding customer needs, Shoppie provides tailored product recommendations, leading to higher conversion rates and increased revenue. The chatbot is ideal for various industries, particularly those with a wide range of products, as it helps in managing diverse merchandise effectively. Easy integration and customization options allow businesses to adapt Shoppie to their specific requirements without hassle. Ultimately, Shoppie AI Chatbot streamlines the support process and fosters a positive shopping journey, empowering merchants to achieve significant sales growth.
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Tailored recommendations
Easy integration
Effortless customization
Ai-driven support
  • $1 / Month
  • 3 Days Free Trial

Enhance customer engagement with a customizable WhatsApp button on Shopify.

Easy setup
Separate mobile settings
Customizable whatsapp button
Hover tooltips
Pre-composed messages
  • $99-$499 / Month
  • Free Plan Available
  • 21 Days Free Trial
(2/5)
2 Reviews

Fusion of AI, ChatBots, and humans for exceptional CX. Show more

ClickConnector is an innovative customer support platform that seamlessly integrates ChatBot workflows, AI, and human support to optimize customer service operations. Designed to reduce costs while enhancing customer experience, ClickConnector provides a comprehensive, omni-channel chat solution covering Live Chat, Email, Facebook, Instagram, WhatsApp, Phone, and SMS. Its Shopify Chat Sidebar Plugin offers complete customer context, ensuring a personalized touch in interactions. The platform's team collaboration tools enable effective communication and decision-making, fostering a cohesive customer support team. Furthermore, ClickConnector includes built-in Knowledge Base pages that can be easily integrated with your store, empowering customers with self-service options. With automatic triggers in its Live Chat Plugin, ClickConnector helps businesses engage with their customers more effectively and proactively.
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Team collaboration
Omni-channel support
Shopify chat sidebar
Knowledge base integration
Automatic chat triggers

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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