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Centralized WhatsApp CRM: Streamline communication, boost sales, and enhance engagement.

AI chat support for social commerce and influencer partnership Show more

Viralyn Chat is an innovative AI-powered app designed to provide merchants with real-time chat support focused on optimizing social commerce strategies. The app stands out by offering tailored guidance on leveraging social media platforms to boost sales and enhance engagement. With Viralyn Chat, merchants gain valuable insights into forming strategic partnerships with influencers, thus maximizing their brand's reach and impact. The app delivers specific advice aimed at increasing visibility and navigating the often complex landscape of social commerce. By simplifying these processes, Viralyn Chat empowers merchants to effectively drive both customer engagement and sales growth. Its targeted support helps users to seamlessly integrate social commerce strategies into their business operations, ensuring a competitive edge in the digital marketplace.
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Real-time chat support
Social commerce strategies
Influencer partnership guidance

"Seamlessly connect on multiple platforms with customizable chat bubbles." Show more

Chatify: Chat Bubble for Store is a versatile chat widget designed specifically for Shopify stores, enhancing customer interaction through multiple communication channels. With Chatify, shoppers can easily connect via WhatsApp, Messenger, Telegram, Instagram, Email, or any custom platform, providing a seamless communication experience. This tool is fully customizable, allowing you to adjust icons, colors, and layouts to align perfectly with your brand's aesthetic. Transform customer conversations into sales with ease, making engagement a breeze. The sleek chat bubble is designed to maintain a professional look while displaying “New” badges to grab attention across all devices. Chatify supports unlimited usage and ensures fast loading times, so you'll never miss an opportunity to engage with your audience. Elevate your store's customer service and drive conversions with this all-in-one chat solution.
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Unlimited usage
Multi-platform connectivity
Customizable chat bubbles
Unified chat widget
Custom channel integration
Icon and color customization

Unmatched doorstep returns & fulfillment, saving money & time. Show more

Oloround Micromile Fulfillment is a cutting-edge app transforming e-commerce by providing efficient micro-mile fulfillment services tailored for brands focused on optimizing returns handling. The app streamlines the post-purchase process, significantly boosting customer loyalty and satisfaction by offering seamless doorstep pickups, instant product inspections, and prompt local re-fulfillment. This efficient system reduces both operational costs and environmental impact, presenting businesses with an eco-friendly logistics solution that minimizes travel and waste. Oloround empowers brands to turn returns into a strategic advantage, offering easy and cost-effective solutions with no need for boxes or labels for returns. Additionally, it enhances convenience and customer experience through rapid inventory checks and refund processes. With services like brand-guided disposition, the app provides the flexibility to store, reship, aggregate, or liquidate returned items, making it a perfect tool for businesses aiming to innovate their return strategies.
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Doorstep pickups
Instant product checks
Local re-fulfillment
Rapid refunds
Eco-friendly logistics
Brand guided disposition

OTP Order Verification for COD, Abandoned Cart Recovery & more Show more

Msgly ‑ Global SMS Notifier is a versatile app designed to enhance customer communication through automated SMS notifications for key order-related events. By sending customizable SMS messages, it effectively increases the chance of recovering abandoned checkouts. The app covers the entire customer journey by sending notifications for abandoned carts, order verification via OTP/SMS, order confirmations, cancellations, and refunds. It also provides comprehensive tracking data, allowing businesses to monitor customer interactions, such as link clicks within SMS and completed checkouts. With Msgly, businesses can easily manage and review all sent messages, ensuring consistent and timely communication with customers. This app simplifies order management and improves engagement, ultimately driving sales and enhancing customer satisfaction.
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Abandoned cart recovery
Automated sms notifications
Order verification otp
Customizable sms texts
Order confirmation updates
Order cancellation notifications
  • $49-$139 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
135 Reviews

Understand customers by attribution survey Show more

SEA Survey & Feedback App is a versatile tool designed to enhance customer engagement through comprehensive surveys and feedback collection. The app offers a wide array of customizable survey templates tailored for post-purchase analysis, customer satisfaction, and marketing attribution. Users can target specific groups by applying filters such as customer tags, visited pages, or products purchased, ensuring that surveys reach the most relevant audience. The app supports a variety of question types, from star ratings to short answers, allowing users to create dynamic and engaging questionnaires. With a centralized dashboard, users can manage all surveys efficiently, track responses in detail, and gain actionable insights to improve business strategies. Surveys can be distributed via any custom page, maximizing reach and improving customer response rates, ultimately elevating overall satisfaction. From capturing customer sentiments to quantifying insights, SEA Survey is ideal for businesses seeking to refine their engagement strategies through data-driven decisions.
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Customizable templates
Actionable insights
Detailed tracking
Targeted surveys
Dynamic questionnaires
Survey distribution
  • $324-$766 / Month
  • Free Plan Available
  • 7 Days Free Trial

Instant size recommendations using AI for confident, precise apparel shopping. Show more

Mirrorsize QuickSize is an innovative app that revolutionizes the way customers find their perfect clothing sizes. Utilizing a patented AI-driven, BMI-based solution, the app requires users to answer just six simple questions regarding their height, weight, and age to instantly provide precise size recommendations. This cutting-edge approach significantly reduces product returns and abandoned carts, while boosting conversion rates for businesses. By ensuring shoppers are confident in their purchases, Mirrorsize QuickSize helps modernize retail operations, resulting in happier customers and streamlined shopping experiences. Suitable for any apparel brand, this solution offers unlimited sizing recommendations, ensuring every customer enjoys a perfect fit.
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Seamless integration
Instant results
Ai-driven
Size recommendations
Bmi-based solution

Get more ecommerce sales with seamless WhatsApp integration Show more

Mercately ‑ Sell on WhatsApp is a dynamic app designed to transform your WhatsApp into an influential sales platform. By seamlessly reconnecting with customers over abandoned carts and sending various notifications, it significantly enhances the shopping experience and boosts your revenue. The app offers intuitive integration that simplifies managing your store while engaging in real-time chats. Enjoy the added benefits of chatbots, personalized campaigns, and a customer-focused CRM, ensuring each interaction is meaningful and productive. Ideal for leveraging modern e-commerce trends, Mercately empowers businesses to turn every conversation into a potential sale. Furthermore, it automates abandoned cart recovery and enables WhatsApp marketing, allowing you to send order confirmations, track orders, and provide COD notifications, effectively bringing more customers back.
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Personalized campaigns
Whatsapp marketing
Order notifications
Cart recovery
Chatbots
Customer crm
  • $14.99-$149.99 / Month
  • Free Plan Available

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Conversight AI Agent is a powerful ecommerce tool designed to enhance customer engagement and streamline support tasks. This smart storefront chatbot allows merchants to interact with visitors, instantly answering product-related inquiries to boost sales and reduce the burden on support teams. The app is poised to introduce a new feature that transforms real customer queries into SEO-friendly FAQs, amplifying the store's search visibility. Built for simplicity, Conversight requires no complex setup and can be effortlessly customized to align with your brand’s identity. By harnessing the capabilities of advanced AI tools like Claude and Shopify’s Model Context Protocol, it promises to improve customer interactions and drive conversions. Its adaptability and SEO focus aim to broaden discoverability on platforms such as ChatGPT and Perplexity, ensuring your store remains competitive and easy to find.
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  • $9 / Month
  • Free Plan Available
  • 30 Days Free Trial

Let your customers shop using conversations Show more

52 Conversational Commerce is a revolutionary app that integrates seamlessly with your existing Shopify store, allowing your customers to shop through their favorite communication platforms like Messenger, Google Assistant, and Alexa. The app transforms your Facebook pages into intelligent selling platforms by understanding and processing natural conversations. This innovation enables users to browse, select, and purchase products as easily as clicking a button, enhancing the shopping experience. By bridging the gap between social interaction and e-commerce, 52 Conversational Commerce opens up new avenues to engage customers. It leverages the power of AI to provide personalized recommendations and streamline purchasing processes. Enhance your online store's reach and efficiency by letting your customers shop through the channels they use every day.
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Multi-platform support
Ai integration
Conversational shopping
  • $19-$299 / Month
  • Free Plan Available
  • 14 Days Free Trial

"AI-powered chatbot for seamless, personalized customer support and sales." Show more

Sky Agent is a sophisticated app designed to revolutionize the customer support experience for merchants by integrating AI-driven solutions. It is especially beneficial for those aiming to boost sales and minimize support costs. The app's intelligent chatbot provides personalized product recommendations and efficiently handles customer inquiries. It seamlessly integrates with a store’s product catalog and knowledge base to deliver instant, context-aware responses, enhancing customer engagement and driving conversions. Sky Agent also ensures that transitioning from AI to human support is seamless when more complex issues arise. Furthermore, it offers customization options in terms of look and feel, allowing merchants to tailor the app's interface to match their brand. With its advanced AI capabilities, Sky Agent stands as a powerful tool to maintain high-performance interaction without compromising website speed.
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Ai-powered chatbot
Personalized recommendations
Engagement enhancement
Seamless human transition
Instant question answering

"Boost conversions with customizable, dynamic FAQ sections for Shopify shops."

  • $4.99 / Month
  • Free Plan Available
9.1
10 Reviews

Add a floating phone or 'call us' button for sales and support Show more

Phoneize Phone Call Button is an intuitive app designed to streamline communication with your store's visitors by adding a floating 'call us' button. This feature, available on mobile devices, allows customers to instantly connect with you, while desktop and tablet users can easily view your contact number. By facilitating more phone calls, the app helps generate more leads, ultimately boosting your sales. With a seamless installation process that requires no coding, Phoneize is compatible with any website theme. Customize the color and style of your 'call us' button to ensure it aligns perfectly with your shop's design aesthetic. Enhance customer interaction and service with ease using this efficient communication tool.
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Theme compatibility
Automatic installation
Floating call button
Customizable style
Instant phone contact

Qstomy: Automate e-commerce journeys with AI-driven product recommendations. Show more

Qstomy est un chatbot IA innovant dédié à l'e-commerce, conçu pour optimiser et automatiser le parcours d'achat des visiteurs en ligne. Grâce à son intelligence avancée, il recommande des produits pertinents au moment idéal, incitant ainsi les utilisateurs à effectuer des ajouts au panier. En encourageant les redirections vers la page de checkout, Qstomy assure une transition fluide et efficace de l'exploration à l'achat. Il capte l'attention des utilisateurs en leur offrant des incitations attrayantes, telles que des coupons de réduction. L'engagement des visiteurs est renforcé grâce à une interface de discussion dynamique et interactive, favorisant leur conversion en clients. De plus, le chatbot propose des recommandations de produits en temps réel et des suggestions intelligentes, tout en assurant le suivi des colis pour une expérience client complète et satisfaisante.
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Ai product recommendations
Package tracking
Real-time recommendations
Cart addition suggestions
Dynamic chat interface
Checkout redirections

Video tool for creating virtual call centre Show more

ConnectNow: Video Connect is an innovative video interaction tool designed to enhance customer engagement directly from your store page. Visitors can easily initiate video calls for inquiries, live product demonstrations, or assistance with products and services. The app features multi-level video channels, effectively transforming your website into a virtual video call center. It supports multiple concurrent connections, automatically routing customers to the appropriate sales or support teams to ensure efficient service. Without needing a phone number, ConnectNow simplifies customer interaction, fostering a direct and personal connection with your audience. Ideal for businesses looking to boost customer satisfaction and streamline communication processes, ConnectNow offers a seamless integration that enhances user experience.
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Video call initiation
Live product demos
Multi-level video channels
Concurrent customer connections
Auto-routing system
  • $8 / Month
  • 14 Days Free Trial
9.1
46 Reviews

Create a careers page, post jobs and collect applications Show more

Careers Page Pro is a dynamic and user-friendly app designed to streamline your recruitment process. The app features two main sections: one for managing job listings and another for receiving and acting on applications. As soon as you add job listings, a comprehensive careers page is automatically created, where candidates can view opportunities and submit their resumes and cover letters with ease. The app offers multilingual support, allowing you to customize the language settings to fit your local needs. Enhance collaboration by tagging candidates as "good," "average," or "bad," and effortlessly share their applications with colleagues for further evaluation. With its sleek design optimized for both desktop and mobile use, Careers Page Pro ensures a seamless experience whether you're in the office or on the go.
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Manage job listings
Receive applications
Create careers page
Language control
Candidate tagging
Share applications
  • $9 / Month
  • Free Plan Available
  • 30 Days Free Trial
(2.9/5)
5 Reviews

Turn 404 errors into sales with AI redirection & assistance Show more

NotFoundBot: Broken Link AI is an essential tool for any online store looking to enhance customer satisfaction and boost sales by addressing the often-overlooked issue of 404 errors. This innovative app identifies visitor intent in real-time and seamlessly redirects lost visitors to the content they are seeking, effectively turning potential setbacks into successful customer interactions. By improving user experience and recapturing possible sales, NotFoundBot provides an effortless setup process for merchants, making it suitable for all store sizes. The app also offers valuable analytics to track and analyze 404 errors, providing merchants with insightful data to further optimize their sites. With features like auto-redirection and chat assistance, NotFoundBot ensures personalized help and guidance, even for uncertain redirects. Enhance your online store’s efficiency and customer satisfaction with NotFoundBot's seamless integration, designed to minimize lost opportunities and maximize conversions.
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Seamless integration
Track & analyze
Auto redirection
Chat assistance
  • $250 / Month
  • 7 Days Free Trial
8.2
1 Reviews

A 24/7 virtual assistant to boost sales Show more

Indi-e is an AI-powered chatbot designed to enhance your e-commerce experience by boosting customer satisfaction and conversion rates. With Indi-e, you can effortlessly set up a virtual assistant that operates around the clock, providing human-like interactions to handle customer inquiries independently. Acting as an essential member of your sales team, this intelligent assistant not only recommends products tailored to individual customer preferences but also addresses specific questions related to items purchased. Moreover, Indi-e offers seamless assistance with shipping and returns, ensuring a comprehensive support system for your customers. This innovative solution not only streamlines customer service operations but also contributes to increased sales by guiding users through their purchasing journey. With Indi-e, enrich your customer relationships and watch your business grow.
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Suggests products
Answers questions
Handles returns

"Enhance customer support with customizable WhatsApp chat for your store." Show more

Whatsly - WhatsApp Chat is a user-friendly app designed to enhance communication between merchants and customers via a customizable WhatsApp button. With this app, businesses can easily integrate a floating chat button on any page of their website or enable product-specific inquiries, facilitating seamless customer support without any coding requirements. Merchants can personalize the chat experience by displaying the agent's name, image, online status, and tailored greeting messages. Additionally, Whatsly allows for the customization of chat appearance, including colors and text size, ensuring a cohesive brand look. The app also supports setting working hours and time zones, providing customers with accurate online availability information. Ideal for improving customer interaction and simplifying support processes, Whatsly is a versatile tool for any business seeking to leverage WhatsApp as a direct communication channel.
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Customizable appearance
Floating chat button
Timezone support
Product-specific enquiries
Agent online status
  • $19-$199 / Month
  • 30 Days Free Trial
7.4
79 Reviews

Allow customers to process returns, exchanges, and refunds Show more

Rich Returns & Exchanges is a powerful app designed to streamline the returns and exchanges process, ultimately saving time and enhancing customer satisfaction. It offers a self-service, custom-branded returns portal that integrates seamlessly with your store, enabling customers to manage their returns and exchanges effortlessly. By suggesting exchanges over returns, this app helps recapture potential lost revenue. With the capability to generate prepaid return labels from over 50 carriers worldwide, the app ensures a smooth and efficient returns process. Automated email notifications keep customers informed at every stage, improving transparency and trust. Businesses can set up automated rules tailored to their return policy and exchange terms, and integrate easily with existing systems like ERP, IMS, CRM, and 3PL. Overall, Rich Returns & Exchanges simplifies returns management while keeping customers satisfied and informed.
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Automated return labels
Automated email notifications
Custom-branded portal
Integrates with systems
Custom return rules

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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