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Improve customer experience on website with livechat & chatbot Show more

OnCustomer: Livechat & Chatbot is a comprehensive omnichannel communication platform designed to elevate business-customer interactions. It enables businesses to efficiently engage with their customers by utilizing insightful understanding and accurate prediction of customer needs. The platform facilitates intelligent and personalized automated communications, ensuring customers receive timely and relevant responses. With features like automatic routing of conversations from various channels, OnCustomer streamlines conversation management and optimizes workflows. The integrated chatbot on websites acts as an automated lead tool, enhancing customer conversion rates. Businesses can also monitor and manage their service level agreements with alert and reporting features, while customer support and ticket management ensure efficient handling of complaints. Furthermore, OnCustomer allows businesses to collect automatic customer feedback and surveys to gauge customer satisfaction and improve services continually.
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Ticket management
Customer feedback
Automatic routing
Automated lead tools
Sla alerts
  • $29-$79 / Month
  • Free Plan Available
  • 14 Days Free Trial
(1/5)
1 Reviews

See all your orders at a glance & collaborate with your staff Show more

OrderCards Orders Board is a powerful app designed to help Shopify users effortlessly manage their order fulfillment process. With OrderCards, you can view all your orders at a glance and track their status as they move through different stages. Seamlessly assign orders to your team, upload attachments, and add comments and subtasks to keep everyone informed and on track. This app fully integrates with Shopify, allowing you to make updates, add notes or tags, and even fulfill orders without leaving the app, with all changes synced back to your Shopify store. OrderCards offers unlimited custom columns, along with robust search and filter capabilities, ensuring you always have the information you need right at your fingertips. Stay organized and collaborate effectively, so you never lose track of an order’s status again.
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Shopify integration
Advanced filters
Attach files
Fulfill orders
Order status tracking
Add comments
  • Free Plan Available
(4/5)
18 Reviews

Easy eCommerce shipping service in Egypt Show more

Bosta Shipping is a streamlined logistics app designed to enhance the shipping experience for businesses with ease and efficiency. With just a few clicks, users can seamlessly sync their orders with the app's dashboard, allowing for a cohesive management system. The app also offers the functionality to edit order details and cancel orders, providing flexibility and control over your shipments. Printing air waybills (AWBs) has never been easier, ensuring that all necessary documentation is readily available. Additionally, businesses can request pickups directly through the app, simplifying the logistics process even further. Bosta Shipping is committed to offering a comprehensive solution that optimizes order management and logistics for all businesses.
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Edit order details
Sync orders
Request pickup
Print awbs

AI Powered Customer Support Show more

SolveBot is a comprehensive customer support solution seamlessly integrated into your Shopify admin dashboard. It streamlines the process of managing customer inquiries by routing emails sent to your designated support address directly to the SolveBot system. The AI backend then drafts intelligent and contextually relevant responses that are emailed back to your customers, ensuring efficient and effective support. Users can optimize SolveBot's performance by enriching the AI training manual with store-specific policies and product information, thereby improving the AI Assistant's ability to handle complex queries. With features like automated ticket management and rapid response generation, SolveBot empowers businesses to elevate their customer service operations. The app fosters a robust support environment that adapts and grows with your ecommerce needs on Shopify.
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Email response automation
Ai ticket management
Ai training manual
  • $3.49 / Month
  • Free Plan Available
  • 3 Days Free Trial
8.2
1 Reviews

Create a FAQ page and FAQ sections that are fully customizable Show more

ET Help Center & FAQ Page is an intuitive app designed to streamline the creation of accordion-style FAQ sections for your e-commerce store. Whether you're looking to enhance a specific page with detailed questions and answers or develop a comprehensive FAQ page, this app offers a quick and hassle-free solution. It allows you to easily customize the design to match your store's branding, ensuring a seamless integration with your existing website style. With ET Help Center & FAQ Page, you receive a simple code snippet, eliminating the need for extensive coding knowledge. This flexibility not only allows you to arrange FAQs wherever needed on your site but also ensures a user-friendly experience for your customers. Bringing clarity and organization to your customer service strategy has never been easier with this versatile app.
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Customizable sections
Easy navigation
Create faq page
Help user queries
Increased self-service
  • $47-$247 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
4 Reviews

Ochatbot's Gen AI Increases Sales and Reduces Support Tickets. Show more

Ochatbot Generative AI Chatbot is an innovative app powered by Ometrics Generative AI, designed specifically for enhancing eCommerce and customer support experiences. Its AI technology, similar to ChatGPT but with a focus on data privacy, effortlessly integrates with your store. Once installed, Ochatbot immediately scans your products, services, and policies, training itself within minutes to provide detailed and accurate support. This chatbot not only enhances customer interaction but also includes vital eCommerce functionalities like Add-to-Cart, Abandoned Cart recovery, and Upsell/Cross-sell opportunities, all aimed at boosting your revenue. With features like order status tracking and instant responses to customer inquiries, it significantly reduces support tickets, optimizing your operational efficiency. For comprehensive support, the app provides fully managed Pro and Enterprise plans, backed by a dedicated Generative AI engineer to ensure seamless performance.
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Product recommendations
Customer support
Abandoned cart
Order status
Add-to-cart
Upsell / cross-sell
  • $20-$500 / Month
  • 7 Days Free Trial

Enhance customer interactions with intelligent, customizable, brand-matched conversations.

AI-powered customer support and sales, 24/7 assistance for seamless shopping.

AI chatbot enhancing shopping with real-time, data-driven customer support. Show more

Smart Chatbot AI Assistant is a dynamic, AI-powered tool designed to enhance your Shopify store's customer service experience. This versatile chatbot seamlessly guides customers through your store, providing accurate and timely answers by leveraging data from your products, pages, blogs, store policies, and discounts. By automating responses to repetitive queries, it significantly reduces the workload on support staff, allowing for a more efficient allocation of resources. The chatbot's ability to understand and engage in natural, conversational interactions ensures a smoother, more personalized shopping journey for users. Additionally, it supports real-time discount enquiries and order tracking, enabling customers to access crucial information with ease. Overall, Smart Chatbot AI Assistant elevates customer engagement and satisfaction, making online shopping more intuitive and enjoyable.
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Order tracking
Real-time support
Natural conversation

Postage Shipping service in your shop Show more

Postage is a logistics company dedicated to delivering exceptional service through continuous improvement and the use of world-class technologies. As a quality-driven organization, Postage empowers every team member to act as a leader in delivering unparalleled service, ensuring that customer satisfaction remains at the forefront of our operations. Our ultimate goal is to elevate the customer experience by offering unique privileges that make Postage your preferred partner among logistics providers. By enhancing focus on client needs and refining our business operations, Postage aims to create lasting relationships built on trust and reliability. We are committed to innovation and quality, striving to remain the first choice for all your logistical needs.
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Shipping integration
Logistic optimization
Continuous improvement
  • $9.9 / Month
  • Free Plan Available
8.2
1 Reviews

Build powerful forms with our easy-to-use Form Builder app Show more

Cruxtab Form Builder is a cutting-edge app designed to enhance customer interaction and streamline data collection for Shopify store owners. With its user-friendly interface, the app allows users to effortlessly create custom forms tailored to their specific business needs. Whether you're looking to gather customer feedback, manage event registrations, or capture leads, Cruxtab Form Builder offers flexibility and creativity in form design to meet various business requirements. The app ensures seamless storage of all form responses, facilitating easy access and management of important data. Additionally, it provides real-time, automated email notifications, keeping you instantly informed whenever a form is submitted. Elevate your e-commerce operations and improve customer engagement with the innovative solutions offered by Cruxtab Form Builder.
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Custom form creation
Automated email notifications
Intuitive design interface

"Streamline recruitment: post jobs, track candidates, and optimize workflows." Show more

XB Recruit Pro is a streamlined recruitment management app designed to simplify and enhance the hiring process for businesses. It offers seamless job posting, comprehensive application tracking, and an intuitive candidate management interface. With its customizable hiring workflows, businesses can tailor the recruitment process to fit their specific needs, while automated email responses ensure timely communication with candidates. The app also facilitates team collaboration by allowing role assignments and easy tracking of each stage in the hiring process. Additionally, XB Recruit Pro includes features for creating custom application forms, enabling efficient and structured data collection. Overall, it is an essential tool for businesses looking to optimize their recruitment efforts and improve hiring efficiency.
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Automated responses
Customizable workflows
Custom application forms
Job management
Application tracking
Role assignment
  • $17.49-$74.99 / Month
  • Free Plan Available
  • 15 Days Free Trial
8.2
20 Reviews

Live chat and chatbot to increase sales and improve support! Show more

Formilla Live Chat + Chatbot is a powerful tool designed to enhance customer interaction and boost sales through real-time chat and intelligent chatbots. By integrating a "Chat with us" button on your website, you can provide immediate customer support, which is preferred over traditional phone and email communication. With flexible packages starting from a free plan for single users to advanced premium options, Formilla Live Chat caters to businesses of all sizes. Its marketing popups provide an innovative way to engage customers, increasing conversion rates. Additionally, the app allows you to monitor website visitors in real-time and initiate chats to build connections. The 24/7 chatbot feature helps in automatically qualifying leads and marketing products, ensuring efficiency even when you’re offline. With mobile app support, Formilla Live Chat enables you to stay connected with your customers from anywhere around the globe.
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Real-time chat
Visitor monitoring
Lead qualification
Mobile apps
Marketing popups

Personalize shopping with AI-driven product recommendations. Show more

Extra Blu is a versatile app designed to enhance the shopping experience by acting as a smart product assistant. It enables customers to effortlessly ask questions and receive personalized product recommendations, thereby smoothing their decision-making and shopping journeys. The app emphasizes improving user engagement through its intuitive interface, making store navigation a breeze for users. Business owners can tailor the chatbot's appearance to match their brand’s identity, ensuring a seamless integration with their existing online presence. Extra Blu also supports quick syncing of store products with the chatbot, ensuring that product information is continuously up-to-date. With an easy setup process, businesses can integrate Extra Blu into their systems and go live in just seconds, providing a modern and efficient solution to enhance customer interaction and satisfaction.
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Easy setup
Ai recommendations
Product sync
Ask questions
Customize branding
Enhance engagement
  • $29-$99 / Month
  • Free Plan Available
8.2
1 Reviews

AI powered chatbot that engages, and recommends your products Show more

Commerce AI - Sales ChatGPT is an innovative application designed to elevate the e-commerce sales experience through the power of artificial intelligence. This app leverages advanced AI chat capabilities, similar to ChatGPT, to engage with customers in real-time, providing instant support and personalized recommendations. By understanding customer inquiries and preferences, it assists in guiding them through the sales process, enhancing conversion rates and customer satisfaction. The app integrates seamlessly with existing e-commerce platforms, offering businesses an efficient tool to manage customer interactions without additional overhead. Its self-learning algorithms continuously improve, adapting to dynamic commercial trends and customer behavior. Commerce AI - Sales ChatGPT is an ideal solution for online retailers aiming to provide a modern, responsive, and intelligent shopping experience.
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Product recommendations
Ai-powered chatbot
Conversion optimization
Visitor engagement
  • $29-$89 / Month
  • Free Plan Available
  • 7 Days Free Trial

Smart Product Recommendation powered by Conversational AI Show more

EnbotAI is a no-code platform tailored for Shopify merchants to effortlessly create and deploy AI-driven customer service assistants. By automating responses to frequently asked questions and delivering product recommendations, it enhances customer support efficiency. The app features a visual flow editor that allows users to easily customize AI responses and design conversation flows, ensuring a personalized shopping experience for each customer. Seamless integration with Shopify allows for quick setup, making it accessible for all users. EnbotAI also provides round-the-clock customer engagement, ensuring that inquiries are addressed instantly at any time. With its ability to offer personalized product recommendations during chats, it helps drive sales and improve customer satisfaction. Ultimately, EnbotAI empowers merchants to provide exceptional customer service with minimal effort.
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Ai-powered recommendations
No-code platform
Visual flow editor
Automated response
24/7 engagement

Discover products easily with fun, intuitive swipe searches. Engage effortlessly! Show more

HASLUX: Swipe Product Search revolutionizes the way users discover products by turning the search process into a fun and engaging experience. With its intuitive swipe-based interface, it allows customers to easily navigate through product options as if they're playing a game, making the search for the perfect item both enjoyable and efficient. Specifically designed for modern e-commerce stores aiming for growth, HASLUX increases customer engagement and enhances product discovery. The app seamlessly integrates as a widget in the bottom right corner of any theme, ensuring a smooth and uninterrupted shopping experience. Moreover, it facilitates direct communication between customers and stores via email, fostering better customer relationships and support. With HASLUX, finding the products you love becomes a thrilling journey rather than a chore.
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Swipe search discovery
Gamified product engagement
Intuitive interaction design
  • $9.95 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
1 Reviews

Boost trust with Google Ratings; easy integration for online stores. Show more

Google Customer Reviews Appio is designed to enhance your online store's credibility by integrating Google Customer Reviews and Seller Ratings. This app allows you to seamlessly display the Google Seller Rating badge on your website, helping to build trust with potential customers. Through the Google Merchant Center, you can set up an opt-in survey for automated post-purchase feedback collection, gaining valuable insights from genuine customer experiences. Display your store's rating prominently and provide a link to detailed customer reviews, further establishing your brand's reliability. You can customize the placement of the rating badge for optimal visibility and tailor the survey style and delivery time. By leveraging these features, Google Customer Reviews Appio helps convert visitors into loyal customers by showcasing authentic feedback and fostering trust.
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Display customer feedback
Google ratings integration
Customizable badge placement
Opt-in survey setup

Engage with Customers Instantly on a Single Platform

Customer data integration
Real-time monitoring
Unified inbox
Ai-enhanced workspace
Analytics for supervisors
  • Free Plan Available
7.5
11 Reviews

The comprehensive post-purchase customer experience Show more

Shipped Suite is an innovative autonomous AI customer experience (CX) agent designed specifically for the complexities of the ecommerce landscape. Serving as a powerful solution for businesses, it seamlessly integrates into existing technological frameworks, transforming into an indispensable asset that engages customers across multiple communication channels such as email, SMS, phone, chat, and social media. What sets Shipped AI apart is its ability to take decisive actions and implement resolutions at scale, addressing various complex use cases efficiently. This AI-driven approach not only delights customers by providing timely and accurate support but also encourages repurchases, significantly reducing operational costs while boosting profits. Tailored to reflect your brand's unique voice and guidelines, Shipped AI facilitates white-glove onboarding experiences and offers self-service resolutions to ensure total customer satisfaction. Equipped with features like tracking, delivery assistance, and management of returns and exchanges, Shipped Suite is poised to revolutionize how ecommerce businesses manage customer interactions, ensuring a seamless and superior consumer experience.
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Tech stack integration
Autonomous ai agent
Channel agnostic communication
Self-service resolutions
On-demand ai solutions

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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