Shopify support apps 2025

ClickConnector

$99-$499 / Month

(2/5)

2 Reviews

Fusion of AI, ChatBots, and humans for exceptional CX. Show more

ClickConnector is an innovative customer support platform that seamlessly integrates ChatBot workflows, AI, and human support to optimize customer service operations. Designed to reduce costs while enhancing customer experience, ClickConnector provides a comprehensive, omni-channel chat solution covering Live Chat, Email, Facebook, Instagram, WhatsApp, Phone, and SMS. Its Shopify Chat Sidebar Plugin offers complete customer context, ensuring a personalized touch in interactions. The platform's team collaboration tools enable effective communication and decision-making, fostering a cohesive customer support team. Furthermore, ClickConnector includes built-in Knowledge Base pages that can be easily integrated with your store, empowering customers with self-service options. With automatic triggers in its Live Chat Plugin, ClickConnector helps businesses engage with their customers more effectively and proactively.

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Team collaboration

Omni-channel support

Shopify chat sidebar

Knowledge base integration

Automatic chat triggers

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Massively Live Chat & Chatbots

$39-$69 / Month

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Omnichannel Live Chat & AI-Powered Chatbots by Massively Show more

Massively Live Chat & Chatbots is a versatile app designed to enhance business-customer interactions by leveraging the power of Generative AI. It enables businesses to automate customer inquiries and engage with their audience through preferred channels like websites, Instagram, Facebook Messenger, SMS, and Google. By providing 24/7 customer service, it ensures no lead or sale is missed, offering a seamless experience across multiple social and messaging platforms. The app's Generative AI-powered smart answers can handle frequent queries, freeing up human agents to focus on complex issues. With features like automated order status lookup and a customizable Flow Builder, businesses can tailor chatbots to meet their specific needs. This innovative solution not only improves customer service efficiency but also empowers businesses to build deeper connections with their clients.

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Ai-powered chatbots

Live chat support

24/7 service

Omnichannel engagement

Order status automation

Custom bot building

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Clerkly AI Store Assistant

$60-$150 / Month

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"Enhance store service with AI: instant, personalized, 24/7 support." Show more

Clerkly AI Store Assistant revolutionizes your store’s customer service by delivering advanced AI-powered support that is available around the clock. It seamlessly integrates with your product catalog, order data, and FAQs to offer instant, personalized assistance to your customers. By being trained on your unique business information, such as your website content and internal documents, Clerkly AI ensures accurate, store-specific responses. The app allows you to customize responses and automate routine tasks, significantly enhancing customer satisfaction while saving time and reducing operational costs. With features like seamless Shopify integration, automated order tracking, and comprehensive product information provision, Clerkly AI is equipped to tackle customer inquiries efficiently. This always-on virtual assistant empowers your store to provide exceptional service, fostering a more engaging and satisfying shopping experience for your customers.

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Customizable responses

Data integration

Ai-powered support

Automated order tracking

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Hulul by WideBot

$50 / Month

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Enhance Shopify operations with Hulul: seamless fulfillment, AI chatbots, and more! Show more

Hulul by WideBot revolutionizes the way you manage your Shopify store, providing a seamless solution for order fulfillment with real-time updates and efficient processing. It allows you to effortlessly handle product listings, ensuring your inventory remains current and appealing to customers. The app also features an abandoned cart recovery tool, helping you re-engage potential buyers and maximize sales. As a comprehensive CX platform, Hulul empowers you to create customized chatbot flows, AI scenarios, and targeted broadcast campaigns to enhance customer interaction. Keep your customers informed with shipping updates across all channels and support them through an AI-powered chatbot. Additionally, Hulul enables you to showcase products across multiple platforms effortlessly, while agents can maintain direct communication with customers via the integrated inbox feature.

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Real-time updates

Product management

Customer support

Ai chatbots

Cart recovery

Broadcast campaigns

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Status Sherpa

$2 / Month

(2.7/5)

3 Reviews

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Drop-in a quick, easy order status lookup form Show more

Status Sherpa is a must-have app designed to streamline customer service by reducing routine inquiries from customers looking for their latest order status. With its simple integration process, you can have it running on your storefront site in less than 30 seconds. The app features a user-friendly lookup form that allows customers to quickly and easily find the information they need without needing to contact support. Status Sherpa also enhances the shopping experience by automatically matching your shop’s theme and offering extensive customization options. It supports multiple languages, with seven ready-made translations available, allowing you to cater to a diverse customer base. By providing instant answers, Status Sherpa frees up time for your support team, enabling them to focus on more complex customer inquiries.

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Customizable settings

Multi-language support

Quick installation

Theme matching

Order status lookup

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Live Chat by Elfsight

$5.99 / Month

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Drive Conversions with Real-Time Chat Conversations Show more

Live Chat by Elfsight is a versatile communication tool designed to enhance customer interaction on your website. This app allows visitors to engage with you directly to have their queries addressed efficiently, ensuring 24/7 availability through the most popular chat platforms. With its customizable features, Live Chat can be tailored to fit specific web pages or target distinct audience groups, offering options like personalized welcome texts and chat icons. This flexibility ensures that businesses can maintain seamless communication with users from any location, nurturing potential buyers and boosting sales conversions. Elfsight’s Live Chat also supports a design that aligns with your business objectives, making it a valuable addition for enhancing user engagement and satisfaction. By facilitating immediate and direct communication, it draws visitors closer to your brand, effectively converting them into loyal customers.

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Multi-platform support

Customizable interface

Real-time chat

24/7 availability

Targeted page activation

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W3 Custom Order Status

$5.99-$18.99 / Month

7.3

63 Reviews

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Create and manage custom statuses for your orders. Show more

W3 Custom Order Status is a versatile app designed to enhance the management of your order production process while keeping your customers informed at every step. By offering real-time updates through customizable emails and SMS notifications, this app helps build customer trust and loyalty, ultimately enhancing their shopping experience. A user-friendly one-page dashboard provides a comprehensive view of all orders and their statuses, allowing for streamlined oversight. You can set up unlimited custom statuses to meticulously track each phase of production and organize them into distinct workflows for precise control. The app also facilitates seamless collaboration with user accounts that offer role-based access and permissions, eliminating the need to log in to Shopify for routine tasks. Overall, W3 Custom Order Status can significantly reduce customer inquiries, giving you more time to focus on growing your business.

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Customizable notifications

Unlimited statuses

One-page dashboard

Separate workflows

User accounts

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Focal Live Chat & Helpdesk

8.2

2 Reviews

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Boost sales and support with integrated Live Chat and CRM Show more

Focal Live Chat & Helpdesk is a comprehensive app designed to streamline customer support across multiple platforms. This versatile tool offers a centralized live chat support dashboard, integrating with various channels like WhatsApp, Facebook, Line, SMS, Telegram, and Emails, making it an all-in-one helpdesk solution for Shopify stores. By automating repetitive tasks, the app saves valuable time and enhances efficiency, allowing teams to focus on more complex customer interactions. Users can effortlessly manage all interactions from a single dashboard, empowering teams to engage effectively with customers and improve the overall shopping experience. Real-time reporting and status updates provide valuable insights into each conversation, enabling businesses to refine their customer service strategies continually. With its live chat widget and omnichannel support, Focal Live Chat & Helpdesk ensures instant customer engagement and a seamless support experience.

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Real-time communication

Task automation

Omnichannel support

Unified dashboard

Reporting & analytics

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LtmateERP

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Convenient for the management of products, orders and inventor Show more

LtmateERP is a comprehensive ERP management system developed by Shenzhen Ltmate Technology Co., Ltd., designed to streamline operations for store owners. With robust technical capabilities, this app provides unified management across all company-owned stores by integrating key functionalities like order processing, product management, and inventory control. By installing LtmateERP, store owners grant authorization for the platform to access crucial data, facilitating efficient management. The system allows products to be easily uploaded or unloaded across multiple sales platforms, enhancing visibility and sales potential. Additionally, it supports logistical and transportation needs, helping users respond to emergencies promptly. Financial calculations are simplified, enabling businesses to maintain sound fiscal management. Overall, LtmateERP ensures a cohesive and efficient operational experience for merchants looking to optimize their business practices.

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Multi-platform support

Logistics management

Automatic synchronization

Unified management

Financial calculation

Increased display opportunities

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iCall - Web Call & Call Button

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Unlimited One-Click web call and customizable call button Show more

iCall - Web Call & Call Button is an innovative app designed to simplify communication between businesses and their clients. This user-friendly application enables seamless web-based calling, allowing users to initiate calls directly from their browsers without the need for additional software or hardware. The app features a customizable call button that can be easily integrated into websites, providing an instant connection with just a single click. iCall enhances customer service efficiency by reducing response times and improving accessibility for customers seeking immediate assistance. With its secure and reliable platform, businesses can ensure their communications are streamlined and professional. Whether for customer support, sales inquiries, or general information, iCall transforms the way businesses interact with their audience online.

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Customizable buttons

One-click calls

Web call integration

Unlimited calls

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Product Q&A by Buddy Apps

$29.99 / Month

2 Reviews

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Show questions answers on product page Show more

Product Q&A by Buddy Apps enhances your e-commerce platform by allowing you to add customizable questions and answers directly on your product pages. This innovative feature empowers you to supply potential customers with valuable insights, assist in overcoming purchase hesitations, and share useful tips and commonly asked questions. Designed with both ease of use and functionality in mind, the app facilitates the creation and management of Q&A content from the backend, ensuring seamless updates and consistency. The app's responsiveness ensures an optimal viewing experience across all devices, enhancing customer engagement and satisfaction. By providing detailed information, you can build trust with your customers, aiding them to make well-informed purchasing decisions. Transform your product pages into interactive knowledge hubs and elevate your customer service experience with Product Q&A by Buddy Apps.

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Responsive design

Add questions directly

Customer-informed decisions

Backend creation

Frontend showcase

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EZ Callback Request

$9-$79 / Month

6.9

46 Reviews

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Turn visitors into qualified phone leads and sales calls Show more

Callback Request is a powerful application designed to streamline communication between businesses and their customers. This user-friendly app allows customers to easily request a callback from businesses at their convenience, minimizing wait times and improving customer satisfaction. With features like scheduling options, automated notifications, and customizable forms, businesses can efficiently manage and track callback requests to ensure timely responses. The app integrates seamlessly with existing CRM systems, providing additional insights and analytics on customer interactions. By enhancing customer engagement and optimizing response times, Callback Request helps businesses build stronger relationships with their clients. Ideal for companies of all sizes, this app is a valuable tool for enhancing customer service operations and boosting operational efficiency.

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Lead qualification

Instant call requests

Auto callback scheduling

Call tracking

Customizable callback forms

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AfterShip Shipping + Labels

$11-$89 / Month

6.4

92 Reviews

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Shipping label, Shipping workflow, Order management dashboard Show more

AfterShip Shipping + Labels is a versatile, web-based multi-carrier shipping platform designed to streamline your domestic and international shipping operations across over 100 carriers. The app empowers you to take full control of order fulfillment and shipping processes, from establishing carrier accounts and calculating shipping rates to generating discounted labels and validating addresses globally. By offering multiple shipping options at checkout, it helps reduce cart abandonment by allowing customers to select the fastest and most cost-effective delivery method. The centralized dashboard syncs and manages orders effectively, ensuring seamless order fulfillment. The platform also provides advanced shipping automation rules for swift and error-free processing. Additionally, for international shipments, AfterShip Shipping + Labels offers pre-filled commercial invoices and customs documents, saving you time and minimizing inaccuracies.

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Centralized dashboard

Order management

Multi-carrier platform

Address validation

Commercial invoices

Shipping rate calculation

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ChatGPT Sales Chatbot WiseRep

$99-$350 / Month

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AI-driven sales chatbot: recommends, guides, supports, boosting conversions effortlessly. Show more

WiseRep is a cutting-edge sales chatbot designed to enhance the shopping experience by seamlessly guiding potential buyers from browsing to purchasing. Leveraging Behavioral AI, WiseRep intelligently engages with site visitors at critical moments, significantly boosting conversion rates. Its use of Generative AI adds an extra sales channel and smoothly addresses customer support inquiries, reducing the volume of support tickets. Easy to implement, this plug-and-play solution has you up and running in just 10-15 minutes. WiseRep's advanced AI capabilities not only recommend products and answer questions but also learn and adapt to conversations, providing personalized and dynamic interactions. With WiseRep, enhance customer engagement and effortlessly increase sales without the need for complex setup or training.

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Product recommendations

Sales support

Quick integration

Generative ai

Behavioral ai

Traffic conversion

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OAppS SMS Marketing

$39 / Month

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Must-have all-in-one SMS Marketing App for every merchant. Show more

OAppS SMS Marketing revolutionizes your marketing strategy by seamlessly integrating SMS, MMS, and Facebook Messenger into a comprehensive E-commerce Marketing Hub. This app empowers businesses to manage multiple communication channels effortlessly, enhancing customer engagement and maximizing brand reach. With features like segmented SMS campaigns, personalized templates, and real-time conversational SMS, your marketing efforts become more targeted and impactful. Automated SMS interactions ensure timely customer engagement, while a unified inbox centralizes all communications for efficient management. This tool not only drives conversions but also builds lasting brand loyalty by fostering meaningful connections with your audience. Step up your marketing game today with OAppS and discover the power of unified multichannel marketing!

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Sms automation

Multi-channel messaging

Unified inbox

Targeted sms campaigns

Conversational sms

Personalised sms templates

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Dialecto

$80 / Month

9.1

2 Reviews

Claim Offer

"Impulsa tus ventas online con automatización y soporte IA en LATAM." Show more

Dialecto es una aplicación diseñada para potenciar las ventas de tu tienda online y simplificar el soporte al cliente mediante la automatización. La app te permite gestionar los envíos de carritos abandonados de manera automática, aumentando la posibilidad de completar ventas perdidas. Además, Dialecto integra agentes de inteligencia artificial (IA) que no solo ayudan en el proceso de atención, sino que también cuentan con la capacidad de vender y escalar consultas a agentes humanos cuando es necesario. Los agentes de tu equipo pueden utilizar una serie de herramientas intuitivas para cerrar ventas eficientemente, asistidos por WhatsApp y otros canales de comunicación líderes en América Latina. La aplicación ofrece una interfaz de chat integrada que facilita la gestión de productos, pedidos y la creación de órdenes directamente desde el chat, mejorando así la experiencia del cliente y optimizando tus procesos de ventas. Dialecto es ideal para aquellos que buscan optimizar su negocio digital en el competitivo mercado latinoamericano.

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Whatsapp integration

Order automation

Ai sales agents

Automated abandoned cart

Integrated chat interface

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Nowutalk AI Voice Sales Agent

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"AI shopping assistant: enhances experiences, boosts sales, reduces cart abandonment." Show more

Nowutalk AI Voice Sales Agent is an advanced conversational AI tool that revolutionizes customer interaction by mimicking human-like conversations and driving sales. Unlike traditional chatbots, this intelligent voice agent is designed to adapt to different contexts and provide personalized recommendations, effectively handling customer objections to enhance the buying experience. It is powered by sophisticated technologies including Brain, Memory, Intelligence, Analytics, and Predictive Marketing, which allow it to gather valuable customer insights, forecast market trends, and optimize marketing strategies. Nowutalk AI seamlessly integrates with your systems, offering easy one-click installation and automatic learning of your product catalog. By building comprehensive customer profiles from natural conversations, it enables businesses to recommend specific marketing actions tailored to individual customers, ultimately boosting conversions. Whether you are looking to streamline your sales process or provide an intuitive shopping experience, Nowutalk AI is the perfect tool to engage customers and drive growth.

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Marketing optimization

Customer insights analytics

Objection handling

Natural voice interaction

Contextual recommendations

Trend forecasting

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ReturnLogic Returns Management

9.1

2 Reviews

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Cut fraud & drive loyalty with returns, warranties & exchange Show more

ReturnLogic Returns Management is a comprehensive platform designed to streamline the complexities of returns processing for businesses. By automating the returns process, it allows companies to reduce overhead costs while enhancing the post-purchase experience for shoppers. This powerful tool offers actionable insights through advanced analytics, enabling businesses to drive growth and profitability by understanding and optimizing their returns operations. With features like customizable automation, the platform ensures that businesses can tailor their returns process to meet specific needs. It also offers warranty support, providing ongoing customer service even after a product's lifecycle has ended. Furthermore, centralized disposition notes help businesses analyze customer returns behavior to minimize returns abuse and reward top-performing customers. ReturnLogic is the ultimate solution for managing returns more efficiently and effectively, providing both businesses and their customers with unparalleled support.

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Actionable insights

Data export

Behavior analysis

Analytics insights

Simplified returns

Automated platform

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FlexReturn Return Center

$6.99-$69.99 / Month

(2.1/5)

15 Reviews

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Smart order return app to automate and manage customer returns Show more

FlexReturn Return Center revolutionizes the return process, ensuring a seamless and efficient experience for both businesses and their customers. With its intuitive platform, retailers can establish intelligent return rules that cater to individual customer preferences, enhancing satisfaction and encouraging repeat business. The app’s robust admin backend significantly reduces the time and effort required in managing returns, thanks to features like automatic return approvals and shipping label generation. FlexReturn also boasts a visually appealing and customizable return page that supports 12 languages, accommodating a global customer base. Automated notifications keep customers informed at every step of the return process, fostering transparency and trust. The smart rules system provides customers with optimal return options and the ability to select different product variants or upload proof photos, ensuring a comprehensive return experience. By automating complex tasks such as restocking and return approval, FlexReturn streamlines operations and promotes efficiency in handling returns.

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Email notifications

Smart return rules

Shipping label generation

Fast return process

Automatic approval

Admin backend streamlining

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Brevi Chat, Live or Later

$18-$79 / Month

(3.1/5)

12 Reviews

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Live chat with ChatGPT to drive sales, help shoppers instantly Show more

Brevi Chat, Live or Later is a versatile communication app designed to enhance the way you connect and converse with friends, family, and colleagues. The app seamlessly integrates live chat capabilities with scheduled messaging, allowing users the flexibility to engage in real-time discussions or carefully curate messages for later delivery. Its intuitive interface is user-friendly, accommodating both personal and professional communication needs with ease. Brevi Chat boasts a robust set of features including customizable chat rooms, media sharing, and a secure environment to ensure privacy and data protection. Additionally, the app supports seamless integration with calendars and reminders, making it an ideal tool for planning future conversations or coordinating group activities. Whether you're seeking to catch up instantly or plan meaningful exchanges, Brevi Chat provides the tools to communicate effectively at any pace.

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Ai-driven responses

24/7 availability

Instant shopper help

Sales conversion tools

Install App

Shopify support apps

Related Categories

Price

Based on reviews

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Showing 680 to 700 of 1216 Apps

ClickConnector

Massively Live Chat & Chatbots

Clerkly AI Store Assistant

Hulul by WideBot

Status Sherpa

Live Chat by Elfsight

W3 Custom Order Status

Focal Live Chat & Helpdesk

LtmateERP

iCall - Web Call & Call Button

Product Q&A by Buddy Apps

EZ Callback Request

AfterShip Shipping + Labels

ChatGPT Sales Chatbot WiseRep

OAppS SMS Marketing

Dialecto

Nowutalk AI Voice Sales Agent

ReturnLogic Returns Management

FlexReturn Return Center

Brevi Chat, Live or Later

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

2. How can these apps improve my store's customer experience?

3. Are Shopify support apps easy to integrate?

4. Do these apps offer analytics and reporting features?

5. Can I customize the features of these apps to suit my needs?

6. How do these apps help in boosting sales?

7. Are there free Shopify support apps available?

8. How do I choose the right support app for my store?

9. Is customer support available for these apps?