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Showing 680 to 700 of 1397 Apps
Helpable

Helpable

  • $25 / Month
  • Free Plan Available
  • 14 Days Free Trial
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Organized Support Emails Using Personalized Video Automations Show more

Helpable is an innovative app designed to revolutionize customer interaction through personalized video automations. By utilizing pre-built video templates, Helpable offers an unforgettable journey for your customers, enhancing their experience with your brand. This app not only organizes support tickets in your inbox but also enables customized automated responses, ensuring efficient communication. Helpable caters to various industries, providing solutions that modernize business operations, save time, and reduce costs. With a simple tag system, managing and resolving customer requests becomes easier and more streamlined. Moreover, Helpable seamlessly integrates with Shopify stores, removing the hassle of complex setups, making it straightforward to enhance your e-commerce business.
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Shopify integration
Video automations
Pre-built video templates
Customized automated responses
Tag system
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CartChat AI Shopping Assistant

CartChat AI Shopping Assistant

  • $19-$149 / Month
  • Free Plan Available
  • New
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AI Shopping Assistant: Enhance engagement, convert visitors, and streamline support effortlessly.

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Ringly.io ‑ AI Phone Support

Ringly.io ‑ AI Phone Support

  • $1099-$349 / Month
  • 14 Days Free Trial
8.2
1 Reviews
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AI-powered phone support with multilingual capabilities, real-time analytics, and seamless escalations. Show more

Ringly.io - AI Phone Support introduces Seth, your AI-powered phone representative designed to revolutionize customer service. Seth adeptly manages inbound calls, providing immediate resolutions by answering product questions and retrieving order information from Shopify in natural language. When human intervention is necessary, Seth seamlessly transfers calls or schedules callbacks, ensuring a frictionless customer experience. Every call is transcribed and evaluated, with real-time analytics enabling businesses to quickly identify and rectify revenue leakages—all without the need for additional coding skills or hiring new staff. With the ability to communicate in over 30 languages, Seth efficiently supports a global customer base. This 24/7 phone agent automates support processes while escalating only complex issues to human agents, ensuring your customers receive prompt and accurate assistance. Setup is effortless, with the app going live within minutes of activation.
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Real-time analytics
Order lookup
No-code setup
Multilingual capabilities
24/7 availability
Natural language processing
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Mega Click To Call Button

Mega Click To Call Button

  • Free Plan Available
(3.4/5)
2 Reviews
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Enhance customer interaction with a customizable floating call Show more

Mega Click To Call Button is a powerful app designed to boost customer interaction on your store with a floating call button feature. It allows customers to reach out with just one click, enhancing convenience and communication. You can easily customize the button’s icon, color, and position to seamlessly align with your store’s design, ensuring a consistent visual experience for users. Designed primarily for mobile users, this app also supports right-to-left (RTL) languages like Arabic and Hebrew, making it accessible to a broader audience. Personalize the call button by adding custom text and agent information, ensuring a tailored experience for each customer interaction. The app seamlessly integrates into your store, offering a user-friendly, SEO-friendly solution to enhance customer engagement and accessibility. With Mega Click To Call Button, you create a direct line of communication with your customers, fostering stronger relationships and improved service.
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Floating call button
Customizable icon
Seo-friendly
User-friendly
Rtl language support
Customizable color
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Unveiled Tracking

Unveiled Tracking

  • Free Plan Available
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Branded order tracking page with order lookup functionality Show more

Unveiled Tracking is a dynamic app designed to transform the way businesses engage with their customers during the shipment process. By creating beautifully branded tracking pages, it allows businesses to provide a seamless and personalized tracking experience for orders shipped with major carriers like USPS, UPS, DHL Express, and Canada Post. Instead of redirecting valuable traffic to external carrier sites, Unveiled Tracking keeps customers engaged on your platform, opening up opportunities for product upsells and education. With its user-friendly interface, businesses can effortlessly create custom tracking pages that reflect their brand identity. This not only keeps customers informed about their shipment status but also significantly reduces WISMO (Where's My Order) inquiries, enhancing the overall customer experience. By driving repeatable traffic back to your website, Unveiled Tracking boosts customer engagement and fosters brand loyalty.
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Engage customers
Branded tracking pages
Order lookup functionality
Drive website traffic
Inform shipment status
Reduce wismo inquiries
Install App
Ests Inquire Pro

Ests Inquire Pro

  • $3.99-$11.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
1 Reviews
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This app is very useful for users who want to inquiry product. Show more

Ests InquirePro is a cutting-edge app designed to enhance customer engagement by streamlining the process of handling product inquiry and quote requests. When a customer submits an inquiry, both the customer and the store admin receive instant email notifications, ensuring prompt communication. The app allows you to view, reply to, and track the status of each inquiry, providing a seamless way to offer timely and personalized customer support. Merchants have the flexibility to customize inquiry form fields, colors, and styles to align with their brand identity. By simplifying the inquiry process and facilitating effective communication, Ests InquirePro ensures that customer interactions are efficient and satisfactory, ultimately boosting customer satisfaction and loyalty.
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Customizable forms
Customer engagement
Email notifications
Track inquiries
Reply to inquiries
Install App
Common Ninja FAQ

Common Ninja FAQ

  • $5-$15 / Month
  • Free Plan Available
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FAQ Editor rich with features, layouts and design options Show more

Common Ninja FAQ is a dynamic and intuitive app designed to streamline the creation and management of FAQ (Frequently Asked Questions) sections for your business or store. With its user-friendly editor, you can effortlessly compile a list of answers to common inquiries related to your products or services. The app allows you to easily reorder questions using a drag-and-drop interface, categorize them for enhanced navigation, and enable a search field to improve customer experience in finding answers quickly. Choose from a variety of beautifully designed templates to give your FAQ section a professional appearance, while fully customizable design features allow for personalization to align with your brand. The app supports multiple skins and layouts, ensuring a visually appealing and organized FAQ page. Common Ninja FAQ is equipped with robust content management features, making it a practical solution for businesses aiming to enhance customer interaction and satisfaction by providing readily available information.
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Customizable templates
Multiple layouts
Design options
Simple editor
Rich text formatting
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Shipway Order Tracking

Shipway Order Tracking

  • $29-$99 / Month
  • Free Plan Available
  • 7 Days Free Trial
(4/5)
62 Reviews
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Order Tracking, Track Order, Order Lookup, Upsell, EDD Show more

Shipway Order Tracking is a premier platform designed specifically for direct-to-consumer (D2C) eCommerce businesses, focusing on enhancing the post-purchase experience. This app offers a comprehensive solution for managing customer satisfaction and loyalty by providing proactive order tracking and status updates through SMS, Email, and WhatsApp. With a branded order tracking page that includes an estimated delivery date, customers have a transparent view of their orders. The app also features a feedback and review widget, enabling businesses to gather valuable customer insights and calculate Net Promoter Score (NPS) for in-depth buyer satisfaction analysis. Shipway Experience handles customer queries efficiently and encourages repeat purchases through personalized product recommendations. By using Shipway Order Tracking, businesses can foster long-term customer relationships and drive increased sales.
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Product recommendations
Order tracking
Collect reviews
Branded tracking page
Status updates
Nps calculation
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FAQs ‑ Product FAQs Pro

FAQs ‑ Product FAQs Pro

  • Free Plan Available
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Simple FAQs for Products, Collections & Tags. Improve SEO Show more

FAQs - Product FAQs Pro is a straightforward and user-friendly app designed to elevate your store's customer experience. It allows you to effortlessly create and embed product FAQs anywhere within your store, from product pages to collections and tags, ensuring your customers always have access to instant answers. The app offers full customization capabilities, enabling you to tweak fonts, colors, and styles to align with your store’s branding. By providing immediate information to customers, it reduces support requests and enhances your SEO, thereby improving your store's visibility. The intuitive management features save you time, allowing you to organize FAQs by products, collections, tags, and more. Additionally, it is mobile-optimized, ensuring a seamless user experience across all devices. With FAQs - Product FAQs Pro, streamline customer inquiries and boost your store's efficiency.
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Seo improvement
Mobile optimized
Full customization
Effortless integration
Intuitive management
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Complaint Guru

Complaint Guru

  • $20-$75 / Month
  • 3 Days Free Trial
8.2
1 Reviews
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Enhance customer support with realtime complaint management. Show more

Complaint Guru is an innovative app designed to enhance customer support by providing a dedicated complaint page for your store. This tool allows businesses to effortlessly track, prioritize, and resolve customer issues in real-time, ensuring a seamless and efficient user experience. Customers can easily submit their complaints and receive timely updates on the status, which helps build trust and satisfaction. By streamlining communication, the app contributes to improving your brand's reputation and increasing customer retention. Its efficient complaint management system ensures that issues are addressed quickly, fostering a positive relationship between businesses and their customers. Invest in Complaint Guru to elevate your customer support and maintain a strong, trustworthy brand presence.
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Instant updates
Realtime complaint management
Dedicated complaint page
Submit and track complaints
Complaint prioritization
Install App
Outvio Exchanges and Helpdesk

Outvio Exchanges and Helpdesk

  • $125-$250 / Month
  • 7 Days Free Trial
(3.3/5)
28 Reviews
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Post-checkout automations for a great shopping experience Show more

Exchanges & Returns by Outvio is a comprehensive Shopify app that streamlines the management of product exchanges and returns for e-commerce businesses. With a user-friendly, fully branded self-service portal, customers can easily process their returns or exchange requests, enhancing their overall shopping experience. The app not only focuses on returns but also automates the entire post-purchase workflow, including order fulfillment, shipping, tracking, and customer communication. Outvio supports exchanges for both the same or different products and offers customizable return reasons and flows. It incentivizes store credit refunds and simplifies logistics with built-in pickup and return label generation. Additionally, the app provides smart fulfillment and shipping options with over 90 courier integrations and automates customer communication through email, SMS, and WhatsApp, ensuring seamless interactions and prompt support for delivery incidents.
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Shipping automation
Returns management
Exchanges management
Automated emails
Automated sms
Branded tracking
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bly Affiliate Marketing

bly Affiliate Marketing

  • Free Plan Available
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Effizientes Affiliate-Marketing-Tracking für den Shop mit bly Show more

Bly Affiliate Marketing is a powerful tool designed to seamlessly integrate your Shopify store with bly's external affiliate marketing platform. It enables you to connect with and recruit affiliates, influencers, bloggers, and comparison sites, thereby boosting your sales and reaching new customer groups. The app focuses on connectivity and tracking, with partner management taking place within bly's external system. Its automatic integration and setup ensure a hassle-free experience for those with an existing bly account. You can explore numerous partners through bly's external system and maximize your outreach efforts. Moreover, the platform follows a performance-based model, allowing you to reward only confirmed sales, ensuring cost-effective marketing strategies.
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Affiliate recruitment
Efficient tracking
Sales-based rewards
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Hafback

Hafback

  • Free Plan Available
8.2
1 Reviews
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Manage and sell your returns with our all-in-one solution. Show more

Hafback is an innovative app designed to revolutionize the way returns are managed, seamlessly integrating with a returns recommerce marketplace. By starting with a custom-branded returns portal, businesses can offer a streamlined return process where eligible items are quickly listed for resale on the Hafback marketplace. This unique system not only helps retailers save on return costs but also provides consumers with discounted prices on second-hand goods. Additionally, Hafback contributes to environmental sustainability by reducing waste and emissions associated with traditional return processes. The app features a self-serve customer returns portal, automated processes for approvals and shipping, and comprehensive returns data analytics for retailers. With Hafback, gain real-time insights through a detailed dashboard, allowing better management and visibility of customer returns.
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Seamless integration
Branded returns portal
Process automation
Returns analytics
Visibility dashboard
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Yuma AI

Yuma AI

  • Free Plan Available
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"Automate customer support with AI-powered ticket handling and seamless integrations." Show more

Yuma AI revolutionizes customer support by deploying AI agents to manage support tickets efficiently and effectively. These intelligent agents can interpret customer intent, access order details, update shipping information, and process refunds seamlessly, all while integrating directly with your current help desk systems. By connecting with platforms like Shopify, Zendesk, Gorgias, and Kustomer, Yuma AI ensures that actions are performed just as your human agents would. The AI agents converse in natural language, can bring human agents into conversations when necessary, and continually learn from past interactions to improve performance. They deliver 24/7 multilingual support to scale your customer service globally, maintaining consistent performance and alignment with your brand's voice and policies. Additionally, Yuma AI offers an AI Chat Widget to deploy on your website, providing responsive and real-time support to your customers.
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Shopify integration
Seamless integrations
Helpdesk integration
Ai chat widget
Customizable behavior
24/7 multilingual support
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SurveyFox: Email & SMS Surveys

SurveyFox: Email & SMS Surveys

  • $100-$400 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
2 Reviews
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Effortlessly gather product insights and feedback with ease. Show more

SurveyFox Customer Surveys is a dynamic tool designed for merchants to seamlessly capture and analyze customer feedback. By integrating customizable surveys on the thank you page, the app garners deeper insights into customer behavior, crucial for refining business strategies. The app facilitates feedback collection at key touchpoints and enables response segmentation, allowing for more targeted approaches to improving customer satisfaction. With unlimited responses, merchants can gather comprehensive data sets, which can be exported to XLSX files for in-depth analysis. This feature-rich application empowers businesses to leverage customer insights effectively, driving growth and enhancing the overall customer experience. SurveyFox's user-friendly interface makes building surveys easy with a variety of question types and settings, ensuring that merchants can tailor surveys to meet their specific needs.
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Customizable surveys
Data export
Unlimited responses
Create surveys
Response segmentation
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Rocketch Support Assistant

Rocketch Support Assistant

  • $29-$99 / Month
  • 14 Days Free Trial
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AI-Powered Shopify Assistant: Automates Support Bilingually, No Coding Required. Show more

Rocketch Support Assistant is an innovative AI-powered tool designed specifically for Shopify merchants to streamline customer support effortlessly. By utilizing store-specific information such as policies, FAQs, and product details, Rocketch automates responses to common customer inquiries, significantly reducing the support burden on businesses. Its bilingual capabilities in English and Spanish ensure a broader reach and more inclusive service. Users can customize the chatbot's tone and personality, creating a more personalized interaction with customers. The app also provides a seamless fallback to email for real-time support when needed, ensuring no query goes unanswered. Rocketch integrates easily into stores with no coding required, allowing merchants to enhance customer satisfaction quickly and effectively.
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Instant faq answers
Seamless embedding
Bilingual chatbot
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ReplyDesk: AI Helpdesk

ReplyDesk: AI Helpdesk

  • $39-$199 / Month
  • Free Plan Available
  • 7 Days Free Trial
2 Reviews
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Multichannel Helpdesk and CRM Solution Powered by AI Show more

Replydesk Helpdesk and CRM is the ultimate solution for eCommerce sellers seeking to streamline customer support across various platforms. This powerful tool centralizes all interactions, ensuring you provide a consistent and efficient support experience to your customers. With seamless integration to over 12 major marketplaces, webstores, and social media platforms, Replydesk simplifies multichannel selling. Enhanced with AI-powered features, including GPT, it enables users to compose emails and respond to customer inquiries swiftly and effectively. Onboarding your team is effortless, as the platform supports collaborative features like notes, mentions, and comprehensive statistics to enhance support operations. Embrace Replydesk to elevate your eCommerce business's customer service and maintain coherence across diverse selling channels.
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Ai-powered responses
Centralized interaction management
12+ integrations
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StorePal AI Chatbot Assistant

StorePal AI Chatbot Assistant

  • $19-$129 / Month
  • Free Plan Available
  • New
9.1
1 Reviews
Claim Offer
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AI Chat Assistant for Shopify: Boost sales, engage customers, simplify communication.

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Meetanshi Facebook Chat

Meetanshi Facebook Chat

  • Free Plan Available
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Make it easy for the customers to contact you via FB chat. Show more

Meetanshi Facebook Chat is a powerful tool designed to seamlessly integrate Facebook Messenger with your Shopify store, enhancing customer support experiences. By enabling direct communication, the app allows customers to chat with merchants in real-time, addressing inquiries without leaving the store. Users have the option of using their Facebook account or continuing as a guest for convenience. The app is built for easy integration, requiring no coding skills to set up. It offers customization features, allowing you to adjust the chat popup's appearance to align with your store's theme and personalize chat greetings for a tailored customer interaction. This ensures a cohesive look and feel while prioritizing swift and efficient customer service.
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Quick integration
Customize popup
Guest support access
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Video FAQ

Video FAQ

  • $9-$99 / Month
  • Free Plan Available
8.2
4 Reviews
Claim Offer
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Boost sales with video FAQs; influence purchases and improve customer support. Show more

Video FAQ is an innovative app designed to enhance your online store's sales by providing customers with video answers to frequently asked questions. This user-friendly tool allows you to seamlessly add informative video content to any page on your store, using intuitive web embeds. With Video FAQ, you can effectively guide potential buyers towards making informed purchase decisions, delivering faster customer support, and fostering increased customer loyalty. The app also features advanced analytics, offering real-time insights into how your videos are influencing sales performance. Whether recording answers in just minutes, benefiting from automatic video SEO, or customizing the app to align with your branding, Video FAQ amplifies your communication strategy. Additionally, you can assign team members or even customers to contribute video answers, ensuring dynamic and engaging content.
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Custom branding
Analytics reports
Team assignments
Video faqs
Automatic seo
Web embeds
Install App

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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