Shopify support apps 2026

WhatsApp Chat Button by ES

$5.99 / Month

1 Reviews

Improve Customer Satisfaction with Quick Messaging Show more

WhatsApp Chat Button by ES is a powerful tool designed for Shopify merchants to enhance customer engagement and boost sales. This app enables seamless communication with your website visitors by allowing them to initiate chats directly from your homepage, fostering a direct and immediate connection. By providing users with instant responses, you can effectively address inquiries and build customer trust. The app offers customization options, allowing you to create a personalized chatting experience that aligns with your brand’s identity. With WhatsApp Chat Button, you stay accessible to your customers at all times, ensuring they can easily reach out with questions or feedback. This feature not only enhances customer satisfaction but also drives sales by converting queries into purchases through direct interaction.

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Quick responses

Direct messaging

Easy-to-contact

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Yew: Connect with Telegram

$5 / Month

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You can chat directly with customers on Telegram via the bot. Show more

Yew is a seamless communication tool for merchants, utilizing a Telegram bot to facilitate customer interactions without the need for additional app installations. Once the merchant sets up a Telegram group chat, enables topic functionality, and appoints the bot as a group admin, Yew automatically creates a new topic for each customer message. This functionality ensures that merchants receive visitor information directly in the chat, enabling real-time, direct responses. Yew also enhances interaction quality, supporting the use of Telegram stickers and the sharing of product links. Additionally, the app provides webhook notifications to keep merchants updated on customer activities. With Yew, businesses can enhance their customer service experience using the familiar and powerful interface of Telegram.

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Direct customer communication

Webhook notifications

Telegram bot integration

Group chat admin

Unique visitor topics

Send stickers

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WeSupply Returns & Exchanges

$1125-$78 / Month

8.2

11 Reviews

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Return Label, Store Credit, Exchange, Return Policy, Refunds Show more

WeSupply Returns & Exchanges is a robust platform designed to transform the often challenging return process into a profitable and customer-centric experience. With self-service returns, efficient management, and condition-based return destinations, it simplifies the return journey while catering to customer needs through bundle and gift returns as well as flexible return policies. The app allows businesses to convert return incidents into potential sales by offering variant and full catalog exchanges along with incentives such as gift cards and bonus credits, encouraging repeat business. It features intelligent systems to prevent return fraud through smart return rules and customer blocklists, ensuring secure transactions. WeSupply streamlines operations, reducing costs and manual effort with instant exchanges and seamless integrations with carriers, 3PLs, and ERPs. This makes it an excellent alternative to existing solutions like Loop Returns and Narvar Returns, positioning it as a leader in return management efficiency.

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Instant exchanges

Self-service returns

Smart return rules

Gift cards

Carrier integrations

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RetainIQ

8.2

43 Reviews

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Delight shoppers and increase conversion with personalization Show more

RetainIQ is a powerful tool designed for eCommerce stores worldwide, aiming to enhance customer conversion and retention through hyper-personalized communication. By enabling brands to send tailored emails and SMS messages, RetainIQ helps create segments-of-1 using diverse dynamic tags like loyalty, social proof, weather, and recent site actions. This approach ensures that every customer interaction is personal and relevant, moving beyond standard segmentation. The application is easy to set up, with a dedicated support team ensuring a seamless onboarding process, creating an impeccable user experience. RetainIQ also allows integration with multiple data sources and APIs, providing a platform to track shopper behavior and trigger relevant actions that boost conversions. With the ability to create multiple 1:1 personalized content versions from a single HTML, brands can optimize their strategies efficiently. Ultimately, RetainIQ empowers brands to engage their audiences like never before, resulting in improved click-through rates (CTR), customer lifetime value (CLTV), and revenue growth.

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Easy setup

Hyper-personalized emails

Hyper-personalized sms

Segment-of-1 personalization

Dynamic tags integration

Behavior tracking

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Stackend: Community & AI‑Clerk

$15 / Month

8.2

1 Reviews

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Customer Community, Shoppable Blogs & Rich Customer profiles Show more

Stackend: Customer Community is a cutting-edge app for Shopify stores that enhances the online shopping experience by fostering a sense of community among users. It transforms e-commerce into a collaborative activity with features like customer feeds, comments, and personalized profiles, all seamlessly linked with your store's inventory. In a highly competitive market, Stackend emphasizes the importance of community-building as a core strategy, making customers active participants in your brand's narrative. The app supports a blog shopping feed where products are intertwined with editorial content and storytelling, offering a richer shopping experience. It also includes rich customer profiles that host microshops and personal feeds, enhancing user engagement. By enabling product comments, customers can share insights and help each other find the ideal products, boosting loyalty and fostering a sense of belonging. This community-driven approach not only invigorates your store but also turns your customer base into a powerful brand asset.

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Rich customer profiles

Blog shopping feed

Product comments

Customer community

Community shopping

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Embeda: AI Chat Sections

$6.99-$9.99 / Month

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"Embed AI chat seamlessly to boost engagement and increase conversions." Show more

Embeda: AI Chat Sections is an innovative app designed to enhance customer engagement by embedding an AI-powered chat assistant directly into store pages. Unlike conventional floating chat widgets, Embeda seamlessly integrates into specific product sections, providing timely answers and guidance precisely where customers need it. This thoughtful placement helps to reduce customer hesitation, build trust, and ultimately increase conversion rates, making it especially valuable for stores dealing with complex products or higher customer support requirements. The app allows merchants to customize the chat layout to match their store’s unique design and tone, ensuring a cohesive and personalized shopping experience. Fully integrated into modern storefronts, Embeda offers a streamlined and efficient approach to handling customer inquiries, giving businesses an edge in offering exceptional service. Whether it's answering product-related questions instantly or providing tailored support, Embeda transforms the way merchants connect with their customers, fostering stronger customer relationships and boosting sales.

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Instant question answering

Seamless ai integration

Customizable chat layout

Integrated chat experience

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Frate Returns and Resale

$149-$499 / Month

8.2

6 Reviews

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Automated Returns & Exchanges That Reduces Return Volume Show more

Frate Returns and Resale is a comprehensive app designed for Shopify merchants to optimize return processes and enhance revenue streams. By offering automated returns management, it assists businesses in reducing return costs through a suite of advanced features. The app facilitates personalized product exchanges, leveraging AI-powered personalizations to recommend variant and new product alternatives. With AI image verification, Frate ensures the condition of returns, minimizing the acceptance of items in poor condition. It also provides branded resale options, enabling merchants to efficiently resell returns that are not eligible for direct reintroduction to inventory. Additionally, Frate integrates with Shopify POS systems, streamlining in-store return processes and consolidating returns data for more efficient management. The app also supports branded returns portals and customized email communications, enhancing customer experience and brand loyalty.

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Automated returns

One-click exchanges

One-click refunds

Return resale

Image intake

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Manifest Multi‑Chat Messenger

$3.99 / Month

8.2

1 Reviews

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Connect with customers on WhatsApp, Facebook & many more Show more

Manifest Multi‑Chat Messenger is a versatile communication tool that empowers businesses to connect effortlessly with their customers across more than 15 popular social media platforms. By integrating communication channels like WhatsApp, Facebook Messenger, Instagram, and more, this app ensures that your business stays accessible on the platforms your customers use most. The app features an all-in-one chat button that seamlessly integrates into your existing customer service setup, allowing for personalized and reliable interaction. It offers easy and automatic integration with numerous customization options, catering to your brand's unique needs. With accelerated loading times, Manifest Multi‑Chat Messenger guarantees a smooth and enhanced user experience, accommodating unlimited visitors without compromising performance. This app is ideal for businesses aiming to provide holistic support and maintain strong customer relationships through their preferred social channels.

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Customizable options

Enhanced experience

Automatic integration

Multi-platform chat

Unlimited visitors

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FAQbucket: Product FAQ Page

$4.55-$9.55 / Month

(5/5)

6 Reviews

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Discover our fully customizable FAQ solution and helpdesk Show more

FAQbucket is a revolutionary app designed to enhance your store's FAQ section, making it an essential tool for businesses aiming to improve customer service and streamline information. With a focus on user-friendliness, the app allows you to create eye-catching FAQ sections that effortlessly integrate with your store's theme, elevating your brand's image through extensive customization options. You can easily adjust fonts, colors, and styles to suit your unique brand identity. The app ensures fast loading times, providing customers with instant access to information, and thereby reducing the volume of customer support requests. FAQbucket also offers flexibility with over 20 pre-built templates that can be fully customized, allowing you to tailor questions and answers to meet your specific needs. Transform your store's FAQ section into an engaging and efficient resource with FAQbucket, and enjoy improved customer satisfaction.

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Pre-built templates

Fully customizable

Faq anywhere

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UnifyMate: Merge Customers

$24.99 / Month

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"Merge duplicate profiles for accurate order tracking and clean marketing lists."

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LABL Guarantee

(3/5)

1 Reviews

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Protect shipments from being lost, stolen, or damaged Show more

LABL Guarantee is a comprehensive app designed to streamline and enhance the post-purchase experience for both businesses and customers. By consolidating multiple solutions into a single, efficient platform, it addresses common challenges such as shipping issues, defective products, and intricate return or exchange processes. With a user-friendly widget at checkout, customers experience a seamless transition from purchase to delivery, knowing their orders are safeguarded. LABL Guarantee offers robust features like shipping coverage for lost, stolen, or damaged packages and automated product warranties to build customer loyalty and increase profits. The app supports unlimited, label-less returns, simplifying the refund, credit, or exchange processes. Additionally, its unified portal allows businesses to manage all shipping and product issues efficiently, integrated perfectly with existing order management and logistics systems, ensuring a smooth and reliable purchase journey.

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Order management

Shipping coverage

Automated warranties

Unlimited returns

Issue management portal

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返品・交換・キャンセル自動化 - Recustomer

$59-$199 / Month

7.1

5 Reviews

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Recustomer Return&Cancelは、返品・交換・キャンセル業務を自動化することで、購入体験向上を支援します。 Show more

Recustomer 返品・キャンセル is a powerful app designed to automate returns, exchanges, and cancellations, enhancing customer experience while streamlining business operations. It offers e-commerce businesses robust operational support and ensures that customers enjoy a smooth and hassle-free process. The app automates the entire returns and exchanges workflow, from request acceptance to securing replacement stock, shipment instructions, and refund processing, achieving approximately 82% automation rate of customer inquiries. This level of automation extends to cancellations, where the system checks delivery statuses and determines approval or rejection, automating delivery stoppages and refunds to achieve zero handling time. Furthermore, Recustomer provides data analysis capabilities, enabling businesses to collect and analyze data to improve e-commerce site performance, reduce return rates, and inform strategic planning in marketing and product development. Overall, Recustomer aims to create an efficient, seamless experience for both businesses and their customers.

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Returns automation

Exchanges automation

Cancellations automation

Return data analysis

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Streamline: n8n 2‑Way Sync

$19-$59 / Month

8.2

5 Reviews

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Seamless Voiceflow Integration for Real-Time Store Data Sync Show more

Streamline Connector Voiceflow is a powerful tool designed to seamlessly integrate your online store with Voiceflow, enhancing your AI agents' capabilities. With this app, your AI can provide real-time in-stock product recommendations, order checking, and instant responses to frequently asked questions, all without the need for manual data input or complex coding. The integration syncs your store data to Voiceflow, allowing for customizable refresh rates, from hourly to monthly updates. This reduces the dependency on frequent API calls, ensuring that your AI agents remain accurate and efficient. The effortless setup requires a JSON-enabled Voiceflow account, making it accessible for users without technical expertise. By automating URL and page linking, Streamline Connector simplifies customer interactions and reduces support tickets, offering a seamless and engaging shopping experience.

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Product recommendations

Order tracking

Automatic updates

No-code setup

Real-time data sync

Faq answers

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Testimonials Master

$3.99-$7.99 / Month

9.1

54 Reviews

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Testimonial Master - Add testimonials to your website Show more

Testimonials Master is designed to enhance customer trust and boost sales by elegantly displaying customer reviews and feedback. With its intuitive and streamlined interface, the app can be easily set up in under a minute with just a single click. Users have the flexibility to choose between grid view or slider view, and can select from five unique styles to perfectly align with their brand image. The app also includes a testimonial submission form on the front end, allowing businesses to effortlessly collect new customer testimonials. Furthermore, customizable color options are available to ensure a seamless match with your website’s theme. Testimonials Master is a powerful tool to showcase customer satisfaction and encourage potential buyers to select your products.

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Easy installation

Color customization

Multiple styles

Grid or slider

Testimonial form

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Whatsmart WhatsApp Buy Button

$0.99 / Month

3 Reviews

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WhatsApp Chat Button, Message with Product Informations Show more

The Whatsmart WhatsApp Buy Button app revolutionizes customer communication by seamlessly integrating an advanced WhatsApp chat button into your website. With customizable options like gradient colors and dynamic product information, you can enhance the user experience by aligning the button's design with your site's theme. The flexibility to reposition the button helps prevent overlap with other sticky buttons, ensuring a clean and professional appearance. This tool makes sure you never compromise on offering an easy chat system, which is essential in today's customer service landscape. By featuring both advanced and standard WhatsApp buttons, Whatsmart ensures comprehensive coverage across all your web pages for consistent user engagement.

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Whatsapp chat button

Automated product messages

Customizable button colors

Dynamic product info

Button position control

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GA: whatsapp chat Widget + AI

8.2

1 Reviews

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Integrate WhatsApp for instant, seamless website communication and support. Show more

GA: Whatsapp Chat is a dynamic tool designed to seamlessly integrate with your website, elevating your communication and customer service capabilities. It enables visitors to instantly connect with your team, allowing them to ask questions and receive prompt responses. This messaging tool ensures that you are accessible to your audience round-the-clock, enabling you to manage conversations from any device for truly efficient support. Users can effortlessly choose the right team member or department for rapid assistance, ensuring that inquiries are handled by the most suitable personnel. The app also redirects visitors directly to WhatsApp for ongoing communication, maintaining an uninterrupted dialogue. Enhance your brand’s identity by personalizing colors, welcome messages, and icons to align with your style. Install now and transform your customer experience by providing immediate, personalized responses that enhance customer satisfaction and loyalty.

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Team member selection

Instant messaging integration

Seamless customer support

Device-independent communication

Customizable chat appearance

Direct whatsapp redirects

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ShopSage ‑ AI Chat & Assist

$5-$100 / Month

9.1

2 Reviews

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Intelligent AI chat agent works 24/7 to capture more sales Show more

ShopSage - AI Chat & Assist is a sophisticated AI-powered chatbot designed to enhance e-commerce interaction by automatically handling customer queries and showcasing products with a sleek hover modal. It effortlessly searches for orders and bridges language gaps, ensuring smooth communication across diverse customer bases. The app is customizable, allowing merchants to tweak its appearance, position the chat icon, and integrate it with existing shop features seamlessly. ShopSage is also highly informed, instantly updating itself with every product change, which allows it to provide accurate information consistently. For added convenience, the app includes notifications for human escalations, enabling timely responses from merchants. A free dashboard is available for managing messages, with premium options to directly engage with customers and keep track of all messages. Teaching the AI about ongoing promotions and store policies further personalizes customer interactions, making ShopSage a versatile addition to any online storefront.

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Multi-language support

Customization options

Dashboard access

Product showcasing

Auto query response

Order searching

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PickupBird

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Trace Your Order Show more

PickupBird is an affordable and comprehensive solution designed to help small-to-medium-sized merchants visualize and manage their delivery process more effectively. The application suite includes three essential components: a management dashboard for order dispatching, a driver app, and an end-customer web app. Through the management dashboard, merchants can easily view and manage order details, streamlining the dispatch process. The driver app facilitates seamless communication and navigation, ensuring a smooth delivery experience. End customers can track their deliveries in real-time via the user-friendly web app, enhancing customer satisfaction. PickupBird’s pricing model, which charges by orders, makes it an economical choice for businesses looking to enhance their delivery operations without significant upfront costs.

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Dashboard management

Order dispatching

Order visualization

Driver application

Customer web app

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購入体験プラットフォーム「Recustomer」

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ECサイトにお試し機能を実装するサービスです。実物が見られない不安を解消することで、購入体験を向上します。 Show more

Recustomer 自宅で試着 is an innovative app that facilitates a try-before-you-buy shopping experience on your own e-commerce site. Customers can easily order items for trial, gaining the confidence to make informed purchasing decisions from the comfort of their homes. The app streamlines the entire try-on process by offering robust support for merchants, particularly in handling returns after the trial period. It includes features like a dedicated "Try-On" button for select items, making the service incredibly user-friendly. After trying the products, users can effortlessly process returns or complete their purchases, ensuring a seamless transition between trial and decision-making. The app also sets clear guidelines for return deadlines, helping manage expectations and logistics effectively. Additionally, the warehouse inspection feature ensures that any returned items are thoroughly checked for damages, maintaining the integrity of the inventory.

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Trial orders

Return requests

Try-on button

Return deadline

Warehouse inspection

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Kart AI

$1500-$500 / Month

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Conversational AI assistant trained on your catalog Show more

Kart AI is a revolutionary app designed to integrate advanced AI shopping assistant technology into your online store with just one click. Inspired by Amazon's Rufus, Kart AI offers a seamless shopping experience by mimicking the dynamic engagement of a live human sales agent. By analyzing your store’s historical data and tracking user browsing behavior, Kart AI provides personalized product recommendations, creating a unique and interactive shopping journey for each customer. This innovative tool enhances customer interaction with your catalog, ensuring they find exactly what they need while boosting your sales efficiency. With easy integration and finely-tuned AI models, Kart AI not only improves domain understanding but also elevates the overall shopping experience, making it an indispensable asset for modern online retailers. Whether you're a small business or a large enterprise, Kart AI empowers your store with cutting-edge AI capabilities for superior customer engagement.

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One-click integration

Personalized product recommendations

Conversational ai assistant

Dynamic user interaction

Enhanced domain knowledge

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Shopify support apps

Related Categories

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Based on reviews

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Related Blog

Showing 680 to 700 of 1391 Apps

WhatsApp Chat Button by ES

Yew: Connect with Telegram

WeSupply Returns & Exchanges

RetainIQ

Stackend: Community & AI‑Clerk

Embeda: AI Chat Sections

Frate Returns and Resale

Manifest Multi‑Chat Messenger

FAQbucket: Product FAQ Page

UnifyMate: Merge Customers

LABL Guarantee

返品・交換・キャンセル自動化 - Recustomer

Streamline: n8n 2‑Way Sync

Testimonials Master

Whatsmart WhatsApp Buy Button

GA: whatsapp chat Widget + AI

ShopSage ‑ AI Chat & Assist

PickupBird

購入体験プラットフォーム「Recustomer」

Kart AI

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

2. How can these apps improve my store's customer experience?

3. Are Shopify support apps easy to integrate?

4. Do these apps offer analytics and reporting features?

5. Can I customize the features of these apps to suit my needs?

6. How do these apps help in boosting sales?

7. Are there free Shopify support apps available?

8. How do I choose the right support app for my store?

9. Is customer support available for these apps?