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Showing 680 to 700 of 1400 Apps
Advance FAQ

Advance FAQ

  • $2.99 / Month
  • 7 Days Free Trial
3 Reviews
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Advance FAQ Customized User Experience- 1 Click Configuration Show more

Advance FAQ is a user-friendly app designed to streamline customer service by allowing businesses to create a tailored list of frequently asked questions. It empowers customers to quickly find the information they need without waiting for a support response, enhancing their experience and satisfaction. By organizing FAQs efficiently, the app not only saves time and energy for both customers and admin but also presents a professional image for your business. The admin can easily manage and customize all topics and questions from the app's backend, ensuring the FAQ section is always up-to-date and relevant. This helps keep customers engaged on your site, reducing the likelihood of them seeking help elsewhere and increasing the chances of conversion. An intuitive individual FAQ page further simplifies the process for buyers, making it an essential tool for improving customer interaction and support.
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Easy customization
Tailored topics
Organized faq section
Individual faq pages
Backend management
Install App
Crate ‑ Returns & Exchanges

Crate ‑ Returns & Exchanges

  • $24.99-$99.99 / Month
  • New
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Effortless returns management: self-service portal, analytics, customizable options.

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Nod Chat: Personalized AI Bot

Nod Chat: Personalized AI Bot

  • $8-$50 / Month
  • Free Plan Available
  • 15 Days Free Trial
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Auto Customer Service with AI-driven Chatbot and Live Chat Show more

Nod Chat: AI Driven Chatbot is your go-to app for elevating customer service through cutting-edge AI technology. Designed to empower merchants, this chatbot redefines customer interactions by providing instant and accurate responses around the clock. By simulating human-like conversations, Nod Chat offers a natural and seamless communication experience that boosts efficiency and satisfaction. The AI model is fully customizable, allowing businesses to train it according to specific needs for better adaptability. Say goodbye to overwhelming customer queries as the app handles them with knowledgeable support, enhancing the overall customer experience. Start transforming your service today with Nod Chat and stay ahead in customer satisfaction.
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Human-like interactions
24/7 instant responses
Customizable ai training
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RT: Zalo Live Chat

RT: Zalo Live Chat

  • Free Plan Available
9.1
3 Reviews
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Easy way to add Zalo Chat to your store without any coding. Show more

RT: Zalo Live Chat is an intuitive communication tool designed to seamlessly integrate a popular messaging platform into your website. This app enables visitors to instantly send inquiries, fostering direct engagement and enhancing customer interaction. By embedding Zalo Live Chat, businesses can maintain constant contact with their audience, addressing queries from any device and location. Users are promptly notified of new messages directly on the web page, ensuring a smooth and uninterrupted chatting experience. Moreover, conversations can continue even after customers leave the website, allowing for ongoing engagement. The app also provides an interactive message history that both businesses and customers can review, promoting transparency and convenience. With RT: Zalo Live Chat, messaging your friends or connecting with clients becomes swift and efficient.
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Use in shopify
Effortless communication
Embed popular messenger
Receive notifications
Review message history
Install App
よくある質問どこでも挿入｜リテリア FAQ

よくある質問どこでも挿入｜リテリア FAQ

  • $4.99 / Month
  • 7 Days Free Trial
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よくある質問（FAQ）セクションを導入してコンバージョン率UP！ Show more

"よくある質問どこでも挿入｜リテリア FAQ"は、ノーコードで簡単にFAQセクションを追加できるアプリです。このアプリを使えば、コーディングの知識がなくても手軽にカスタマイズ性の高いFAQを作成できます。リテリア FAQは、テキストのサイズや色、アイコンの種類などを自由に変更でき、自分好みのデザインに仕上げることが可能です。テーマエディタを利用してリアルタイムでデザインを確認しながら編集ができるので、とても使いやすいのが特徴です。また、日本人エンジニアが日本のユーザー向けに設計しているため、すべて日本語対応で、Shopify初心者にも安心して利用できます。アプリはOnline Store 2.0に対応し、他のアプリとの干渉も少なく、安全に利用することができます。このアプリを導入することで、顧客の不安を解消し、コンバージョン率の向上につなげることができます。
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Easy setup
No-code integration
Japanese support
Add faq
High customizability
Real-time design
Install App
DeskMoz ‑24x7 Live Chat Agents

DeskMoz ‑24x7 Live Chat Agents

  • $199-$799 / Month
  • 10 Days Free Trial
8.2
2 Reviews
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Hire 24x7 Custom Trained Shared & Dedicated E-Com Chat Agents. Show more

DeskMoz - 24x7 Live Chat Agents is a dynamic app designed to enhance your store's customer support experience by deploying a team of expert live chat agents. Available round the clock, these agents address customer queries related to sales and support seamlessly via live chat, email, and social media, ensuring no query goes unattended. The in-house team comprises over 200 highly trained agents who excel in e-commerce customer service, handling complex tasks such as order tracking, modifications, replacements, and refunds via comprehensive management of your store’s CMS and backend. With a quick setup time of 48-72 hours, DeskMoz ensures your business is supported by a fully trained team, providing incredible omnichannel customer support with impressive FRT and ART times under 35 seconds. Users benefit from the free and highly customizable live chat software provided as part of the package, ensuring a tailored experience for both you and your customers. DeskMoz's commitment to top-notch service quality is reflected in industry-leading metrics for customer satisfaction, service level agreements, customer effort scores, and net promoter scores.
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Real-time responses
24x7 live chat
Custom-trained agents
Shared & dedicated agents
Sales support
Customer support
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Dialecto

Dialecto

  • $80 / Month
  • 14 Days Free Trial
8.2
2 Reviews
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"Impulsa tus ventas online con automatización y soporte IA en LATAM." Show more

Dialecto es una aplicación diseñada para potenciar las ventas de tu tienda online y simplificar el soporte al cliente mediante la automatización. La app te permite gestionar los envíos de carritos abandonados de manera automática, aumentando la posibilidad de completar ventas perdidas. Además, Dialecto integra agentes de inteligencia artificial (IA) que no solo ayudan en el proceso de atención, sino que también cuentan con la capacidad de vender y escalar consultas a agentes humanos cuando es necesario. Los agentes de tu equipo pueden utilizar una serie de herramientas intuitivas para cerrar ventas eficientemente, asistidos por WhatsApp y otros canales de comunicación líderes en América Latina. La aplicación ofrece una interfaz de chat integrada que facilita la gestión de productos, pedidos y la creación de órdenes directamente desde el chat, mejorando así la experiencia del cliente y optimizando tus procesos de ventas. Dialecto es ideal para aquellos que buscan optimizar su negocio digital en el competitivo mercado latinoamericano.
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Whatsapp integration
Order automation
Ai sales agents
Automated abandoned cart
Integrated chat interface
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Shopdigits ‑ Phone Number

Shopdigits ‑ Phone Number

  • $20-$50 / Month
  • 7 Days Free Trial
9.1
5 Reviews
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Get a Store Phone Number for Support, Calls, SMS & Voicemail. Show more

Shopdigits - Number & Call is an innovative app designed to streamline communication and enhance customer interactions for businesses. This user-friendly application provides companies with dedicated phone numbers, enabling seamless management of customer calls and messages. By offering features like call forwarding, voicemail, and message management, Shopdigits ensures that businesses never miss important customer interactions, fostering a sense of reliability and professionalism. The app's intuitive interface allows users to easily organize and track communication history, making it easier to follow up and maintain strong customer relationships. Shopdigits is particularly well-suited for small to medium-sized enterprises looking to optimize their communication strategies without the need for complex systems. With reliable technical support and regular updates, Shopdigits is an excellent solution for businesses aiming to enhance their customer service capabilities.
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Mobile compatibility
Sms integration
Store phone number
Support calls
Voicemail support
Order history access
Install App
Customer Link Hub

Customer Link Hub

  • $9.99 / Month
8.2
4 Reviews
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Effortless Customer Service Management, Streamline Intake Reqs Show more

Customer Link Hub is an innovative app designed to transform merchant-customer interactions by serving as a centralized platform for managing customer inquiries, orders, and support requests. This tool significantly streamlines communication, enabling businesses to respond quickly and effectively to customer queries, which enhances satisfaction and retention rates. Key features include automatic order loading and case queue management, allowing for efficient prioritization and resolution of customer issues. Customizable email templates further enhance communication by facilitating smooth transitions from email to case or message. The app also supports internal notes and messaging between merchants and customers, ensuring all parties have access to necessary information. Additionally, Customer Link Hub offers activity tracking within support cases, providing a comprehensive overview of interactions and progress.
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Customizable email templates
Automatic order loading
Case queue management
Email to case
Email to messages
Internal messaging
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Lopaa AI

Lopaa AI

  • $23-$46 / Month
  • Free Plan Available
  • 14 Days Free Trial
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"Streamline support with centralized complaint and query management for businesses." Show more

Lopaa AI is a powerful tool that enhances business customer support by streamlining complaint and query management. Through its integrated platform, customers can raise complaints using an intuitive chat feature and submit queries via email and WhatsApp, ensuring all interactions are easily accessible and organized. The app provides seamless tracking of these interactions and integrates smoothly with third-party CRM systems, allowing businesses to maintain efficient and reliable support channels. Users can benefit from an order tracking system and real-time chat capabilities, which include communication with both human agents and AI. With its focus on centralizing support, Lopaa AI is ideal for companies looking to improve customer satisfaction and optimize their support processes.
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Crm integration
Multichannel support
Complaint management
Query integration
Realtime chat
Install App
tolk.ai | Chatbot intelligent

tolk.ai | Chatbot intelligent

  • Free Plan Available
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Répondez à vos clients 24/7, améliorez vos ventes grâce à l'IA Show more

Tolk.ai est une application de chatbot intelligent qui vise à améliorer l'expérience client en fournissant des réponses instantanées, 24/7, à partir de n'importe quel canal de communication. Grâce à son IA conversationnelle avancée, le chatbot comprend les demandes des clients et choisit les parcours de résolution les plus adaptés. Que ce soit via des réponses directes, des conversations enrichies, une escalade vers un agent humain, ou l'ouverture d'un ticket, l'application est conçue pour offrir une flexibilité maximale aux utilisateurs. Tolk.ai vous permet de concevoir des parcours personnalisés tandis que le chatbot gère leur mise en œuvre, garantissant ainsi une interaction fluide et efficace. En intégrant des fonctionnalités de triage intelligentes, l'application optimise également le cheminement des requêtes. C'est une solution robuste pour les entreprises cherchant à améliorer leurs services client avec une technologie moderne et réactive.
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24/7 support
Instant response
Any channel
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Smart Send

Smart Send

  • Free Plan Available
8.2
1 Reviews
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Pick-up points & label print to PostNord, GLS, Bring and DAO Show more

Smart Send is a powerful Shopify app designed to streamline your shipping process by linking your carrier directly to your shop. It enhances customer experience by allowing you to display pick-up points at checkout and set up advanced shipping criteria based on specific order details. Once an order is placed, you can effortlessly print shipping labels directly within Shopify, eliminating the need to navigate between different systems. Additionally, Smart Send automates customer notifications by activating Shopify's standard emails to send tracking numbers as soon as they are generated. This not only ensures seamless order management but also keeps your customers informed at every step of the shipping journey. The app supports international orders by enabling easy customs creation, making it an essential tool for enhancing both domestic and global shipping operations.
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Print labels
Send tracking notifications
Show pick-up points
Create customs forms
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Testimonials Master

Testimonials Master

  • $3.99-$7.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
52 Reviews
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Testimonial Master - Add testimonials to your website Show more

Testimonials Master is designed to enhance customer trust and boost sales by elegantly displaying customer reviews and feedback. With its intuitive and streamlined interface, the app can be easily set up in under a minute with just a single click. Users have the flexibility to choose between grid view or slider view, and can select from five unique styles to perfectly align with their brand image. The app also includes a testimonial submission form on the front end, allowing businesses to effortlessly collect new customer testimonials. Furthermore, customizable color options are available to ensure a seamless match with your website’s theme. Testimonials Master is a powerful tool to showcase customer satisfaction and encourage potential buyers to select your products.
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Easy installation
Color customization
Multiple styles
Grid or slider
Testimonial form
Install App
Shopicial ‑ Community Forum

Shopicial ‑ Community Forum

  • $14-$199 / Month
  • 7 Days Free Trial
6.7
15 Reviews
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Build a social network with your brand, allow Paid Memberships Show more

Shopicial - Community Forum is an innovative app designed to help brands create a dedicated social network where customers can freely express their thoughts and experiences about products or services. This private forum ensures brand-focused discussions, eliminating distractions commonly encountered on popular social networks like Facebook or Twitter. By fostering a community centered around your brand, Shopicial enhances professionalism and provides valuable insights into customer needs and preferences. The app facilitates seamless interaction by enabling users to build their community forum with a simple click, ensuring easy setup and engagement. Additionally, Shopicial boosts customer interaction by sending automatic notifications about forum activities, encouraging ongoing participation and discourse. This social network not only serves as an effective tool for gathering social proof but also aids in promptly addressing customer concerns, reinforcing brand trust and loyalty.
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Social proof
Automatic notifications
User engagement
Paid memberships
Community forum
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SMPS Product Question & Answer

SMPS Product Question & Answer

  • $1.99-$4.99 / Month
  • Free Plan Available
7.9
149 Reviews
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Quickly respond product related queries for your online store. Show more

The SMPS Product Question & Answer app by Simprosys is an essential tool for online store owners to efficiently handle product-related inquiries. It provides a user-friendly interface for monitoring and managing questions, allowing you to respond either publicly or privately. The app features customizable Q&A widgets that easily integrate with your store theme, enhancing customer engagement and satisfaction. It also supports the creation and maintenance of a comprehensive FAQ page, contributing to improved organic search performance. Benefit from a streamlined dashboard that offers a complete overview of all your inquiries, ensuring you never miss a question. Additionally, the app facilitates email notifications for prompt responses and integrates seamlessly with mailing lists on platforms like MailChimp and Klaviyo. Capitalize on user-generated content to boost your search rankings and enhance your store's visibility.
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Mailchimp integration
Email notifications
Klaviyo integration
Simplified dashboard
Faq page creation
Customizable q&a widgets
Install App
Zehntech Order Tracking App

Zehntech Order Tracking App

  • Free Plan Available
  • New
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Streamlined order tracking for merchants; enhances customer trust and support efficiency.

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Zendesk

Zendesk

  • $55-$150 / Month
  • 14 Days Free Trial
(3.3/5)
86 Reviews
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Omnichannel customer service and engagement platform Show more

Zendesk is a comprehensive customer service and engagement software designed to enhance interactions between businesses and their customers. It offers a suite of tools that facilitate communication, streamline support processes, and improve customer satisfaction. With Zendesk, companies can manage and respond to inquiries efficiently through email, chat, phone, or social media. The app provides a range of customization options, enabling businesses to tailor their support operations to better meet their specific needs. Its robust reporting and analytics features allow for insightful performance tracking and data-driven decision making. Additionally, Zendesk integrates seamlessly with numerous third-party applications, enhancing its functionality and adaptability across various business environments. Businesses of all sizes leverage Zendesk to foster stronger relationships and deliver exceptional customer support experiences.
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Social media integration
Messaging integration
Email support
Omnichannel support
Chat support
Customer interactions
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Sync - ADA WCAG Accessibility

Sync - ADA WCAG Accessibility

  • $10 / Month
  • 7 Days Free Trial
Claim Offer
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Start your accessibility journey to ADA and WCAG compliance. Show more

Sync ‑ WCAG Accessibility is a comprehensive app designed to enhance web accessibility for individuals with disabilities, ensuring an inclusive online experience. By adhering to WCAG standards, this app provides crucial interaction assistance to those with sight, audio, and text-related challenges. With over 35 customizable content changes, users can optimize text size, apply color coding, and leverage interactive responsiveness to meet diverse accessibility needs. Ideal for Shopify store owners, Sync ‑ WCAG Accessibility helps sites become ADA compliant, promoting a socially responsible digital presence. Through robust and intuitive features, the app enables all users to fully engage with website content, supporting both accessibility and inclusivity objectives. Whether you're aiming to expand your audience or fulfill legal accessibility requirements, this app offers a versatile and effective solution.
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Color coding
Content changes
Text enlargement
Interactive responsiveness
Install App
T: Order Cancellable & Reorder

T: Order Cancellable & Reorder

  • $3 / Month
  • 3 Days Free Trial
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Let customers can cancel order and reorder instantly Show more

The T: Order Cancellable & Reorder app streamlines the order management process by allowing customers to cancel and reorder products directly from their account page with just a single click. This innovation eliminates the need for customers to contact support, significantly reducing wait times and enhancing overall satisfaction. By enabling hassle-free reordering of previous purchases, the app not only improves customer experience but also helps businesses increase sales. The app's admin panel is equipped to manage canceled orders efficiently and offers customization options for labels, alerts, and success messages, as well as email templates with SMTP support to ensure communications aren't flagged as spam. Admins can also view detailed reports, including cancellation reasons, helping to mitigate potential chargebacks caused by delayed order fulfillment. With its user-friendly interface, the T: Order Cancellable & Reorder app significantly reduces the workload on customer service teams and empowers customers to manage their orders swiftly and independently.
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Customizable alerts
Order cancellation
Reorder products
Admin management
Email template
Install App
SC Easy Orders Status Manager

SC Easy Orders Status Manager

  • $1 / Month
  • Free Plan Available
  • 7 Days Free Trial
6.4
3 Reviews
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Create custom statuses & track them easily for your orders. Show more

The SC Easy Orders Status Manager is a versatile app designed to enhance the order management process for merchants who find default order statuses like "fulfilled" or "unfulfilled" insufficient for their unique business workflows. The app empowers merchants to create and manage custom order statuses, offering greater flexibility and control over their order processing. Additionally, merchants can notify customers through customized emails whenever there is a change in order status, ensuring clear and effective communication. The app also allows for designing and personalizing email templates to align with specific business needs. Users can easily add an Order Lookup/Tracking Page, enabling customers to track their orders using just the order number. Furthermore, a detailed status change and history log are maintained as order notes for transparency and record-keeping. The app supports the use of personalized SMTP settings, providing merchants the freedom to utilize their own email servers for sending notifications.
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Email notifications
Create custom statuses
Customize email templates
Order tracking page
Status history log
Use own smtp
Install App

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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