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Automated returns & generate labels through a branded portal Show more

Return Helper: Return Centre offers a sophisticated return management solution, expertly crafted to simplify and enhance the return processes and aftermarket efforts for retailers worldwide. It is especially suited for cross-border merchants, providing smooth integration with over 15 international warehouses located in countries such as the U.S., Canada, U.K., and Japan, among others. The platform extends its capabilities through partnerships with 30 international shipping carriers, ensuring efficient logistics management. Users can tailor their returns portal, customizing elements like logos, colors, and return reasons, for a personalized customer experience. Return Helper also provides smart automation solutions, including automatic shipping label generation and the implementation of rules for specific return scenarios, like return windows and non-returnable products. In addition, retailers can engage their global clientele effectively by sending multilingual email updates at every return process stage, complemented by local return collection services in 15 countries.
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Automated returns
Smart return rules
Carrier integrations
Branded portal
Return label generation
Multi-language emails

Save sales & convert refund requests into exchanges. Show more

Narvar Return & Exchange is a robust application designed specifically for Shopify merchants aiming to optimize their sales and minimize refund-related losses. By providing a wide array of adaptable exchange options, this tool helps convert potential refunds into retained revenue, enhancing the overall customer experience. Merchants can maximize customer lifetime value through highly customizable and convenient return processes, which also utilize advanced reverse logistics to expedite product return handling. Seamless integration with existing business tools ensures a smooth workflow and enhances operational efficiency. Furthermore, Narvar equips businesses with intelligent insights and data-driven strategies to manage the complexities of the return process effectively. This strategic approach not only reduces costs but also strengthens customer relationships and loyalty.
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Store credit
Reverse logistics
Customizable experiences
Save sales
Retain revenue
Adaptable exchanges

Conversational Commerce on DialogTab Show more

DialogTab ‑ WhatsApp Shop is a powerful conversational commerce platform designed to streamline the sales process for e-commerce businesses on popular messaging apps like WhatsApp and Messenger. By consolidating multiple communication channels into a single, user-friendly interface, DialogTab enables brands to efficiently manage sales and customer interactions across different platforms. The app supports multiple agents, allowing businesses to effortlessly handle increased customer engagement and inquiries. With the rising significance of WhatsApp in everyday communication, DialogTab leverages this familiarity to enhance customer experiences and boost sales conversions. Its comprehensive features simplify order processing and provide agents with the tools needed to deliver exceptional service. Ideal for companies aiming to modernize their sales approach, DialogTab maximizes outreach and engagement in today’s mobile-first marketplace.
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Sales increase
Multi-channel support
Conversation management
Multi-agent support
Unified sales panel
Order taking
  • $20-$129 / Month
  • Free Plan Available
  • 14 Days Free Trial

Boost sales with AI chat, visitor tracking, and instant messaging.

Effortlessly create customizable FAQ pages to enhance customer communication. Show more

The KM FAQ Page Adder app is a powerful tool for merchants aiming to enhance their customer support by reducing repetitive inquiries. By facilitating the easy creation of a detailed FAQ page, the app helps merchants address common customer questions, thereby improving response times and enhancing the overall shopping experience. Merchants can organize questions into categories for easier navigation, ensuring customers find answers quickly and efficiently. The app is ideal for those looking to save time on customer support while building trust and transparency with their clientele. With its simple interface and full customization options, the FAQ Page Adder integrates seamlessly with existing systems and offers a responsive design that suits any device. Overall, it empowers merchants to streamline communication and elevate customer satisfaction.
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Responsive design
Customizable faq pages
Effortless faq creation
Organize questions

Generate SkyNet shipping documentation in just a few clicks! Show more

SkyNet Asia Pacific is a streamlined application designed to seamlessly integrate with the SkyNet Asia Pacific online system, ensuring efficient and accurate creation of shipping documentation. Ideal for businesses handling both local and international shipments, this app simplifies the documentation process with its user-friendly installation and configuration. It offers a one-stop platform for generating multiple types of shipment documents swiftly, enhancing operational efficiency. Customers benefit from real-time, self-service access to the status of their orders, ensuring transparency and improved customer satisfaction. By using SkyNet Asia Pacific, businesses can ensure high-quality documentation that accompanies every package, reducing the potential for errors and delays.
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Customer self-service
Easy integration
1-stop platform
Real-time order status
Generate documentation
Multiple shipment types
  • Free Plan Available
  • 14 Days Free Trial
8.2
1 Reviews

Deliver delightful customer experience with GenAI based engine Show more

Ulai is a cutting-edge conversational commerce platform built on ChatGPT’s GenAI technology, designed to transform customer engagement throughout their purchase journey. By offering personalized interactions and effective product discovery, Ulai enhances the overall shopping experience. Its advanced capabilities in managing buyer pre-purchase concerns and providing tailored product recommendations help reduce refunds and increase revenue. With vernacular support and omni-channel availability, Ulai offers 24/7 human-like customer service, thus boosting customer satisfaction and loyalty. Additionally, Ulai enhances Average Order Value (AOV) and minimizes support tickets, making it a valuable asset for scaling support efficiently. The platform also includes features like personalized WhatsApp broadcasts and effective reduction of non-delivery reports (NDRs) and frauds, further optimizing the sales process. With Ulai, businesses can anticipate improved engagement, secure transactions, and a seamless end-to-end shopping experience.
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Product recommendations
Aov enhancement
Revenue increase
Product discovery
Personalized interactions
Omni-channel support
  • $25-$79 / Month
  • Free Plan Available
  • 14 Days Free Trial

AI chat for product queries with instant answers and auto-updating FAQ. Show more

Askful AI Product Chat & FAQ is a powerful tool designed to enhance online shopping experiences by integrating an AI-driven chat widget on every product page. This app utilizes your product data to provide instant and precise answers to customer inquiries about size, materials, and return policies, fostering trust and increasing sales conversions. As customers interact, a self-updating FAQ page grows organically, reflecting actual questions and enhancing future user interactions. The app also features an insightful dashboard that highlights common customer queries, enabling businesses to refine their product copy and boost revenue recovery. Installation is simple and non-technical, requiring just four clicks to sync products and add the widget. Additionally, the chat supports multiple languages, allowing customers to communicate in their preferred language around the clock.
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Multi-language support
Chat widget integration
Instant answers
Insights dashboard
Auto-updating faq
  • Free Plan Available
7.9
30 Reviews

Seamless WhatsApp contact from your store. Show more

Tido WhatsApp Wolf is a versatile app designed to enhance customer interaction for ecommerce businesses by integrating WhatsApp communication directly into their online store. With a simple setup process that takes just two minutes, the app enables store owners to display a floating WhatsApp chat widget on various pages, including product, collection, blog, and home pages. This feature allows customers to engage with brands more personally and conveniently, mirroring the instant and effective communication they are accustomed to on WhatsApp. Furthermore, businesses can add multiple customer service agents, managing their availability status as online or offline, to ensure seamless communication. By facilitating real-time conversations, Tido WhatsApp Wolf helps reduce the risk of losing sales due to limited physical interaction, thereby enhancing the overall shopping experience for customers.
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Whatsapp chat widget
Floating contact button
Multiple agents linking
Easy 2-minute setup

AI voice agent that takes your customer service calls 24/7 Show more

Leo: AI Contact Us 24/7 is a cutting-edge voice AI solution designed to transform customer service for e-commerce businesses. This app provides round-the-clock assistance by handling customer service calls with a human-like voice, efficiently managing tasks such as order status updates and stock inquiries. By replacing traditional call centers, Leo significantly reduces operational costs while ensuring consistent, high-quality support at any scale. Business owners can concentrate on growth as Leo delivers reliable and efficient service, accessible immediately after installation. Simply integrate it by adding a new phone number to your 'Contact Us' form. The app also offers features like call transcripts for analysis and recordings for performance monitoring, alongside built-in workflows for common queries. Plus, it seamlessly transfers calls to human representatives when necessary, maintaining customer satisfaction.
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24/7 ai calls
Order status checks
Stock inquiries handling
Human-like voice
Call transcripts
Call transfers
  • $9-$79 / Month
  • Free Plan Available
8.2
1 Reviews

Add a "Request Callback" button to your store Show more

CallbackRequest is an intuitive application designed to streamline communication between businesses and their clients. It enables users to easily request a callback from a company without the hassle of waiting on hold or navigating complex phone menus. The app features a user-friendly interface where customers can specify their preferred times for a callback, ensuring convenience and efficiency. CallbackRequest also offers businesses advanced scheduling tools and real-time analytics to optimize their customer service operations. With seamless integration into existing CRM systems, the app helps businesses manage and prioritize callback requests effectively. Additionally, it supports multilingual capabilities, making it accessible to a diverse user base. By enhancing the callback process, CallbackRequest improves the overall customer experience and fosters better client retention.
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Customer engagement
Lead generation
Callback button
  • $4.99-$149 / Month
  • 14 Days Free Trial
9.1
45 Reviews

Add WhatsApp, Messenger, Contact Form & 20+ Other Buttons Show more

GetButton: WhatsApp, FB & More is a versatile widget designed to enhance communication with website visitors. It seamlessly integrates with platforms like Facebook Messenger, WhatsApp, Viber, Line, and more, allowing users to start conversations effortlessly. With the ability to combine over 20 messaging apps and contact options into a single floating button, customization is key, offering adjustments in size, color, image, and position to fit any theme. The widget also supports adding a greeting message, which boosts visibility and user engagement. Quick and easy to set up, GetButton installs in under 60 seconds, making it compatible across all website themes. It's an ideal solution for businesses looking to increase lead generation and improve customer interaction through personalized contact forms and links.
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Quick installation
Customizable buttons
Multiple messaging apps
Floating contact form
Greeting message
  • $29-$149 / Month
  • 7 Days Free Trial
(4/5)
22 Reviews

Store credit digital wallet for returns, exchanges & cashback Show more

CreditsYard — Store Credit is an innovative app designed to streamline the way businesses handle store credit and loyalty programs. The app offers a seamless platform for retailers to manage and distribute store credits, enhancing customer engagement and encouraging repeat purchases. With an easy-to-use interface, businesses can effortlessly track credit issuance, redemptions, and expirations, ensuring no value goes unutilized. Customers benefit from real-time updates on their store credit balances and transaction history, empowering them to make informed purchasing decisions. CreditsYard also integrates smoothly with existing retail systems, minimizing disruption and maximizing efficiency. By providing valuable insights and analytics, the app helps businesses tailor their marketing strategies to better meet customer needs and drive sales growth. Ideal for both small businesses and large retail chains, CreditsYard revolutionizes the traditional loyalty and store credit model, fostering stronger customer relationships and boosting brand loyalty.
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Issue store credit
Digital wallet
Process refunds
Handle exchanges
Provide cashback

Automate Shopify customer interactions with multilingual AI chatbot for sales boost.

  • $9-$69 / Month
  • Free Plan Available
1 Reviews

"AI Chatbot for E-commerce: 24/7 Support, Personalized Search, Boost Sales." Show more

ConvoPilot ‑ AI Ecommerce Bot is a revolutionary AI-powered chatbot designed specifically for e-commerce stores. It offers round-the-clock customer support, ensuring that customer inquiries are addressed promptly at any time of day. By providing personalized product search and smart recommendations, ConvoPilot enhances the shopping experience and increases the likelihood of sales. The bot also provides instant answers to frequently asked questions, streamlining the customer service process. With integrated live chat features, store owners can easily take over conversations for a more personal touch when needed. This app not only boosts customer satisfaction but also optimizes store operations by automating repetitive support tasks. Fully compatible with Shopify, ConvoPilot empowers online stores to engage with customers effortlessly and efficiently.
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Shopify integration
Product recommendations
Live chat integration
Instant faq answers
24/7 customer support
Personalized search
  • $9.99-$39.99 / Month
  • Free Plan Available
  • 7 Days Free Trial

"Revolutionize support with AI-driven chat for personalized customer experience." Show more

Assistly: AI Chat is an innovative solution for business owners seeking to elevate their customer support experience. This intelligent chat tool ensures that your customers receive personalized guidance as they explore your catalog, helping them find the right products efficiently. Equipped with advanced algorithms, Assistly adeptly understands customer inquiries and provides accurate recommendations, enhancing satisfaction and boosting sales. Seamlessly integrate live chat into your Shopify store for instant, real-time customer interactions. The app also automates routine tasks like welcomes, lead capture, and frequently asked questions, streamlining your support process. Invest in Assistly to transform your customer service operations and empower your business with cutting-edge technology.
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Automated responses
Product recommendations
Personalized assistance
Lead capture
Ai-driven chat
Real-time support

LINE誘導ボタンをストアに設置することで、あなたのストアのLINE公式アカウントの友達登録を促し、集客率向上が見込めます! Show more

The "LINE誘導ボタンらくらく設置|リテリア LINE誘導" app is designed to seamlessly integrate LINE buttons into your Shopify store, enhancing customer engagement and conversion rates. Without the need for coding knowledge, users can easily install and add this app to their desired pages, streamlining the process of driving traffic from Shopify to LINE. The app offers extensive customization options, allowing users to adjust icon images, positions, colors, and text, ensuring the button fits perfectly with their store's aesthetic. Engineered by Japanese developers, this app provides reliable support and is tailored for the Japanese market, offering a competitive alternative to foreign apps. It is compatible exclusively with Online Store 2.0, ensuring minimal interference with your store's existing code and other apps. With "LINE誘導ボタンらくらく設置|リテリア LINE誘導," enhance your marketing strategy by connecting Shopify with LINE effortlessly.
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Customizable buttons
Boosts conversion rates
Code-free installation
Wide page embedding
Enhances marketing
  • $0.99 / Month
  • Free Plan Available
  • 3 Days Free Trial

Floating call button for instant customer contact and theme customization. Show more

Quick Phone Call Button is a user-friendly app designed to enhance customer communication by adding a floating call button to your store. This feature allows customers to contact you directly with ease, promoting real-time interactions and improving customer support accessibility, especially for mobile users. With its fully customizable design options, you can adjust the button's layout, color, text, and position to seamlessly blend with your store's theme. The app also offers engaging animations such as ringing, bounce, or pulse effects to capture attention. Boasting a hassle-free setup, Quick Phone Call Button requires no coding skills, enabling you to go live within minutes. It is fully responsive, ensuring compatibility across desktop, tablet, and mobile devices, thereby maximizing reach and convenience for your customers.
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Customizable design
Real-time communication
Simple setup
Floating call button
Attention animations
Theme matching

Build an AI chatbot that answers customers' questions. Show more

June is a cutting-edge AI-powered assistant designed to respond to customer inquiries about your products, offering support anytime and anywhere. By leveraging advanced AI capabilities, June replaces traditional human store assistants, effectively overcoming limitations and inaccuracies common in human interactions. The app's interactive user interface enhances customer engagement, seamlessly converting inquiries into actual sales. Customers benefit from detailed product images and information while conversing with June, ensuring an informative and satisfying shopping experience. Additionally, June seamlessly integrates with Shopify, synchronizing with your store's products to provide up-to-date and comprehensive responses. Whether addressing simple questions or handling complex inquiries, June is the perfect tool to enhance customer interaction and drive sales efficiently.
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Ai-powered chatbot
24/7 availability
Interactive ui
Complex questions handling
Product images display
Shopify products sync

Let customers can cancel order and reorder instantly Show more

The T: Order Cancellable & Reorder app streamlines the order management process by allowing customers to cancel and reorder products directly from their account page with just a single click. This innovation eliminates the need for customers to contact support, significantly reducing wait times and enhancing overall satisfaction. By enabling hassle-free reordering of previous purchases, the app not only improves customer experience but also helps businesses increase sales. The app's admin panel is equipped to manage canceled orders efficiently and offers customization options for labels, alerts, and success messages, as well as email templates with SMTP support to ensure communications aren't flagged as spam. Admins can also view detailed reports, including cancellation reasons, helping to mitigate potential chargebacks caused by delayed order fulfillment. With its user-friendly interface, the T: Order Cancellable & Reorder app significantly reduces the workload on customer service teams and empowers customers to manage their orders swiftly and independently.
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Customizable alerts
Order cancellation
Reorder products
Admin management
Email template

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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