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Showing 680 to 700 of 1466 Apps
DeskMoz ‑24x7 Live Chat Agents

DeskMoz ‑24x7 Live Chat Agents

  • $199-$799 / Month
  • 10 Days Free Trial
8.2
2 Reviews
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Hire 24x7 Custom Trained Shared & Dedicated E-Com Chat Agents. Show more

DeskMoz - 24x7 Live Chat Agents is a dynamic app designed to enhance your store's customer support experience by deploying a team of expert live chat agents. Available round the clock, these agents address customer queries related to sales and support seamlessly via live chat, email, and social media, ensuring no query goes unattended. The in-house team comprises over 200 highly trained agents who excel in e-commerce customer service, handling complex tasks such as order tracking, modifications, replacements, and refunds via comprehensive management of your store’s CMS and backend. With a quick setup time of 48-72 hours, DeskMoz ensures your business is supported by a fully trained team, providing incredible omnichannel customer support with impressive FRT and ART times under 35 seconds. Users benefit from the free and highly customizable live chat software provided as part of the package, ensuring a tailored experience for both you and your customers. DeskMoz's commitment to top-notch service quality is reflected in industry-leading metrics for customer satisfaction, service level agreements, customer effort scores, and net promoter scores.
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Real-time responses
24x7 live chat
Custom-trained agents
Shared & dedicated agents
Sales support
Customer support
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Gallabox WhatsApp Automation

Gallabox WhatsApp Automation

  • $1068-$5 / Month
  • Free Plan Available
  • 7 Days Free Trial
6.6
5 Reviews
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WA Catalog, Order + Abandoned Cart Recovery, Inbox, Broadcast Show more

Gallabox WhatsApp Automation is a powerful tool designed to enhance customer engagement and boost sales through strategic communication. This app allows businesses to send pre-order notifications via WhatsApp, helping recover abandoned carts with personalized offers tailored to each customer. Users can set up automated welcome and away messages, ensuring that customers are always informed and engaged, even outside business hours. Gallabox also facilitates communication about order statuses, payment details, and shipping updates, enhancing the overall shopping experience. With the ability to cross-sell through targeted, segmented broadcasts, businesses can efficiently alert specific customer groups about new product launches. Additionally, the app supports building no-code bots for product discovery and cross-selling, making it easier to cater to different customer segments and drive additional revenue. Overall, Gallabox streamlines communication and strengthens customer relationships, leading to increased sales and improved customer satisfaction.
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Cross-sell offers
Abandoned cart recovery
Order status updates
Shipping updates
Pre-order notifications
Payment details notifications
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RateUp

RateUp

  • $30-$120 / Month
  • Free Plan Available
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Easy post purchase WhatsApp and web Surveys send via WhatsApp Show more

RateUp is a versatile survey application designed to help businesses connect with their customers through customizable web and WhatsApp surveys. You can tailor question types and themes to match your brand’s identity, enhancing engagement while collecting valuable feedback. Surveys can be scheduled to deploy automatically through WhatsApp in response to specific events like orders and payments, ensuring timely and relevant customer feedback. RateUp offers comprehensive analytics, including NPS scores and question-specific insights, allowing you to dive deep into customer experiences. The app's AI-powered features can quickly generate summaries of all reviews, simplifying the feedback analysis process. With real-time syncing to Google Sheets, you can streamline your data management seamlessly. Additionally, RateUp empowers you to send marketing messages and other communications via WhatsApp templates, thereby expanding your outreach capabilities.
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Whatsapp integration
Customizable surveys
Real-time sync
Event-based triggers
Nps analytics
Ai summary
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Purands (CDP) Orchestration

Purands (CDP) Orchestration

  • $1499-$799 / Month
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Purands: AI-driven platform revolutionizing business customer engagement and retention.

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CC: WhatsApp Chat Button live

CC: WhatsApp Chat Button live

  • $2.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
(1/5)
1 Reviews
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Supercharge your store with WhatsApp Widget for support. Show more

CC: WhatsApp Chat Button Live is a revolutionary tool designed to enhance your online shopping experience with seamless WhatsApp support, specifically tailored for Shopify stores. With a focus on swift and reliable customer service, the app facilitates effective management of multiple agents, allowing store owners to designate online and offline slots and significantly reduce unanswered inquiries. Installing the WhatsApp chat button is straightforward, requiring no coding skills, and offers customizable options for title, image, and positioning to seamlessly match your store's branding. The responsive WhatsApp icon and chat widget not only improve customer interaction but also help drive engagement and sales, encouraging customers to return. Automated WhatsApp messages further enhance customer interactions, and the app supports seamless contact management on both desktop and mobile platforms. Elevate your customer support and foster efficient teamwork among agents using this innovative WhatsApp widget, ensuring top-notch service for your clientele.
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Customizable button design
Seamless whatsapp support
Multiple agent management
Automated whatsapp messages
Desktop and mobile support
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Echo Sphere

Echo Sphere

  • Free Plan Available
1 Reviews
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Understand your customers and deliver the quality they deserve Show more

Echo Sphere is an intuitive app designed to seamlessly gather customer feedback, helping businesses enhance their understanding of user needs. Its user-friendly and clean interface encourages more customers to leave feedback, increasing the volume and quality of insights received. The app allows integration across multiple pages, ensuring a broad reach and comprehensive collection of user opinions. By organizing feedback into categories, Echo Sphere enables businesses to quickly grasp the pulse of their customer base, empowering them to make data-driven decisions. This thoughtful design provides all necessary context to act effectively on customer inputs. Ultimately, Echo Sphere helps convert anonymous visitors into loyal customers, driving increased revenue and customer satisfaction.
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User-friendly design
Gather customer feedback
Integrate on multiple pages
Categorize feedback insights
Actionable feedback context
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Rjeha ‑ Return Management

Rjeha ‑ Return Management

  • Free Plan Available
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Streamlined e-commerce returns using tech: no boxes, quick drop-offs.

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Rush - Order Tracking & EDD

Rush - Order Tracking & EDD

  • $9-$199 / Month
  • Free Plan Available
  • 10 Days Free Trial
7.7
314 Reviews
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Order Tracker, Track Package, Delivery Tracking, Order Status Show more

Rush - Order Tracking & EDD is a powerful app designed to enhance the post-purchase experience by providing a seamless delivery tracking system that reduces customer anxiety and fosters loyalty. The app automatically matches shipments with carriers, ensuring accurate tracking and updates across more than 1,300 carriers. Users can create attractive "Track My Order" pages and automate SMS and email notifications, keeping customers informed at every stage of the delivery process. By integrating opportunities for upsells and cross-sells throughout the delivery journey, Rush opens potential new revenue channels for businesses. Additionally, the app offers customization options for tracking pages, allowing businesses to include estimated delivery dates and improve customer confidence. Features such as AI-powered delivery predictions and integrations with platforms like Klaviyo and Yotpo SMSBump further boost the app's capability. With comprehensive support, including onboarding assistance and 24/7 availability via Slack, Rush ensures a smoother, more profitable delivery experience.
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Carrier integration
Email notifications
Estimated delivery date
Upsells & cross-sells
Branded tracking pages
Sms notifications
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HelpWave AI

HelpWave AI

  • $70 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
6 Reviews
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Increase sales and automate customer service Show more

Alesia AI Chatbot is an innovative application designed to transform the online shopping experience by acting as a virtual in-store sales assistant. This AI-driven chatbot engages directly with visitors, providing personalized sales pitches to highlight your products effectively. It ensures that customers receive instant answers to their queries by intelligently utilizing the FAQ section and the comprehensive information available on your website. Alesia AI Chatbot goes beyond basic interactions by offering tailored product recommendations and showcasing your brand's unique strengths. Additionally, the app provides detailed statistics on all interactions, enabling you to gain valuable insights into customer behavior and enhance your marketing strategies. This not only boosts customer satisfaction but also helps in driving conversions and building brand loyalty.
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Product recommendations
Brand enhancement
Live chat interaction
Personalized sales pitch
Instant faq response
Detailed interaction stats
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GO WhatsApp Order Tracking

GO WhatsApp Order Tracking

  • $6.99-$49.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
6.2
4 Reviews
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Shipping status notifications via Whatsapp Show more

GO Tracking: Whatsapp Updates is a sophisticated application designed to enhance your WhatsApp experience by providing real-time activity tracking and updates. This app allows users to monitor online status and activity patterns of their contacts, offering insights into their availability. With its intuitive and user-friendly interface, GO Tracking ensures seamless navigation and easy access to information. Notifications and alerts keep you informed about any changes, so you stay updated without constantly checking the app. Privacy and security are prioritized, ensuring your personal data remains protected while you enjoy the app's features. Whether for personal or professional use, GO Tracking: Whatsapp Updates is a reliable tool to stay connected and informed about your important contacts.
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Real-time updates
Order tracking
Automated messaging
Delivery notifications
Shipment status
Customer updates
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Whatsapp Chat by SC

Whatsapp Chat by SC

  • Free Plan Available
  • 5 Days Free Trial
8.2
2 Reviews
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Maximize Customer Engagement Show more

Whatsapp Chat by SC is a powerful tool designed to elevate customer engagement for your Shopify store. Seamlessly integrating with WhatsApp, this app allows you to connect with customers in real-time, helping to convert more visitors into loyal customers through instant, personalized support. With Social Chat, you can foster stronger customer relationships, enhancing satisfaction and loyalty by utilizing WhatsApp's intuitive communication platform. The app enables you to streamline your customer service processes, drastically reducing response times and boosting overall efficiency. Additionally, you can strategically display WhatsApp icons and chat buttons on both mobile and desktop platforms using triggers and targeting. Experience an improvement in your sales and customer service by trying Social Chat today, and unlock the power of WhatsApp for your business success.
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Real-time whatsapp chat
Direct connection with representatives
No automated bots
Customizable whatsapp numbers
Pre-filled tailored messages
Human interaction
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Parcel Protect

Parcel Protect

  • Free Plan Available
8.2
3 Reviews
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Insurance and claims management platform Show more

NTI Delivery Insurance is a comprehensive solution designed to offer peace of mind for e-Commerce businesses and their customers by providing reliable shipping and delivery insurance. Powered by NTI, Australia's leading expert in shipping and logistics insurance, this app secures transactions by covering theft, damage, and loss during shipping. Easily integrated into your online store, it enhances customer satisfaction and protects your business reputation by efficiently managing potential claims. The user-friendly platform offers real-time data and transparency, keeping both you and your customers informed about the status and resolution of claims. By opting for NTI Delivery Insurance, you can focus more on your business operations while trusting that claims are handled expertly from start to finish. This ensures that every transaction is safeguarded by Australia's trusted insurance specialists.
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Theft protection
Claims management
Damage coverage
Loss coverage
Transaction integration
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Bruhh20‑ WhatsApp Chat Widget

Bruhh20‑ WhatsApp Chat Widget

  • $2.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • New
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Instantly connect through WhatsApp; customizable chat boosts customer support.

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Postship Order Tracking Upsell

Postship Order Tracking Upsell

  • $7-$39 / Month
  • Free Plan Available
  • 7 Days Free Trial
6.4
28 Reviews
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Order Tracker with a Branded Tracking Page for Order Lookup Show more

PostShip Order Tracking is designed to enhance your team's efficiency and provide an exceptional post-purchase experience for your customers. This app offers intuitive tracking pages that surpass popular alternatives like Parcel Panel, Track123, 17track, and Tracktor, allowing users to eliminate order tracking support queries easily. With over 1,400 carriers supported, PostShip ensures comprehensive tracking capabilities for any logistics need. Its proactive notifications system excels over Aftership by promptly catching delays and informing customers, thus reducing anxiety and building anticipation. The app features a smart order lookup page where businesses can manage and analyze all their shipping data in one centralized location. Additionally, branded order lookup pages are available to boost customer loyalty while offering powerful shipping analytics and 24/7 support through live chat and email. PostShip prides itself on superior accuracy and performance in comparison to Aftership, Tracktor, and Wonderment, making it an ideal solution for businesses aiming to streamline their order tracking processes.
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Branded tracking page
Shipping analytics
Intuitive tracking pages
Proactive notifications
Smart order lookup
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ReturnDotai: Return & Exchange

ReturnDotai: Return & Exchange

  • $4.99-$249.99 / Month
  • Free Plan Available
  • New
9.1
2 Reviews
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AI-driven returns: Transform exchanges into revenue with effortless automation.

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Gravio: AI Chatbot & Live Chat

Gravio: AI Chatbot & Live Chat

  • $19-$139 / Month
  • Free Plan Available
8.2
11 Reviews
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AI chatbot for multilingual support with instant, accurate responses.

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social bot | سوشيال بوت

social bot | سوشيال بوت

  • $39 / Month
  • 7 Days Free Trial
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نظام خدمة عملاء متكامل + تسويق عبر الواتساب Show more

Social Bot | سوشيال بوت is an innovative platform designed to automate customer service across all social media channels. By integrating with popular platforms like WhatsApp, Instagram, Messenger, Telegram, and email, Social Bot allows businesses to centralize their communication and manage interactions seamlessly. It offers unlimited contact connectivity, enabling businesses to expand their customer reach without restrictions. Social Bot also facilitates e-commerce integration with WhatsApp, providing features for sending order confirmations and addressing abandoned shopping carts. The app supports multiple social media accounts, enhancing its utility for businesses with diverse online presences. Furthermore, Social Bot assists in resolving shipping and cancellation issues and empowers businesses with automated WhatsApp marketing, all while aiming to improve the overall user experience.
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Automated responses
Whatsapp integration
Email integration
Automated marketing
Order confirmations
Instagram integration
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DDSHOP FAQ Page

DDSHOP FAQ Page

  • $2.99-$6.99 / Month
  • Free Plan Available
  • 3 Days Free Trial
(4.7/5)
144 Reviews
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Nice & SEO suitable FAQ page, product FAQ reduce support time Show more

D: FAQ Page ‑ Product FAQs is an app designed by DDSHOPAPPS that enables merchants to provide a comprehensive FAQ section on their store. This app offers customers easy access to common inquiries and answers through a well-organized Knowledge Base and FAQ lists, helping to enhance customer satisfaction and reduce support queries. Store admins can create customizable, SEO-friendly FAQ pages that are both informative and well-structured, improving their online visibility. It includes features like the ability to display FAQs on any page, support for Google FAQ Schema for rich SEO results, and access to over 12 beautifully designed FAQ page templates. The app also supports multi-language FAQs and the creation of multiple main FAQ pages, catering to a global audience. Simple to set up and manage, D: FAQ Page ‑ Product FAQs is a valuable tool trusted by merchants to encourage informed purchasing decisions and boost sales.
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Boost sales
Knowledge base
Multi-language
Seo-friendly faq
Add faqs
Faq schema
Install App
ESTS WhatsApp

ESTS WhatsApp

  • $99.99 / Month
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Customers of your store can directly contact your support team Show more

ESTS WhatsApp is an intuitive app designed to streamline communication by connecting users directly with agents via WhatsApp. Leveraging the widespread popularity of WhatsApp as a chat platform, this app simplifies the process of getting your questions answered. With just a click on the WhatsApp icon at the bottom-right corner of the screen, you'll be presented with a list of available agents. Choose any agent's name to begin an immediate conversation, making it easy and efficient to seek assistance. The app requires no coding knowledge or additional setup, ensuring a hassle-free experience for all users. Whether you need quick support or answers to specific queries, ESTS WhatsApp facilitates direct and seamless interactions with agents.
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No coding required
Easy setup
Whatsapp integration
Direct contact
Agent list
Install App
Mensajeros Urbanos

Mensajeros Urbanos

  • Free Plan Available
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Gestiona tus entregas desde una misma plataforma Show more

Mensajeros Urbanos es la aplicación ideal para optimizar la logística de tu negocio de e-commerce. Esta plataforma tecnológica garantiza la entrega de tus productos de manera eficiente, asegurando que lleguen a sus destinos justo cuando y donde se necesita. Gracias a su avanzado algoritmo inteligente, se definen las rutas y recursos óptimos para agilizar cada entrega, reduciendo así tiempos y costos. Además, Mensajeros Urbanos destaca por su compromiso con el medio ambiente, permitiéndote posicionar a tu marca como una opción responsable y sostenible. Con su función de seguimiento en tiempo real, puedes monitorear el estado de tus operaciones en cada paso del proceso, aumentando así la confianza y satisfacción de tus clientes. Mejora tu servicio al cliente y fortalece su lealtad con esta solución logística innovadora y confiable.
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Real-time tracking
Intelligent routing
Optimal resource allocation
Eco-friendly solution
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Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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