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Showing 680 to 700 of 1345 Apps

Show orders tracking with your own statuses Show more

Buddy Apps Order Tracker is a powerful tool designed to enhance the order-tracking capabilities of your Shopify store. While Shopify typically provides limited order statuses, such as "Order Fulfilled" or "Out for Delivery," this app allows you to set custom statuses, offering your customers a more transparent and informed shopping experience. Customers can easily check the status of their orders using their order numbers without needing to create an account on your store. The app features an Order Lookup form that can be seamlessly embedded on any page, ensuring convenient and easy access for your customers. With the flexibility to create unlimited order statuses and re-use them across different orders, Buddy Apps Order Tracker provides both merchants and customers with a comprehensive and user-friendly order tracking experience. This functionality ultimately leads to improved customer satisfaction by keeping your clientele constantly informed about their order progress.
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Custom order statuses
Order status form
No login required

Effortlessly manage global customer communication in 195 languages. Show more

Babeltext Multilingual MSG is a cutting-edge communication tool designed to revolutionize customer engagement by breaking down language barriers. With support for 195 languages, the app empowers customer service teams to interact seamlessly with a global audience, enhancing business opportunities and expanding market reach. Whether a customer sends a message in Mandarin or Spanish, Babeltext automatically translates and presents it to your agents in English, allowing effortless communication. Agents can respond in English, and the app translates the message back into the customer's language, ensuring clarity and understanding. Babeltext integrates smoothly with popular messaging platforms like SMS, Facebook Messenger, WeChat, WhatsApp, Web Chat, Telegram, and Discord, making it a versatile solution for diverse communication needs. Additionally, it synchronizes customer data for a cohesive and personalized service experience, streamlining operations and fostering stronger customer relationships. Ideal for businesses looking to enhance their global footprint, Babeltext is the key to effective multilingual customer service in a connected world.
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Automatic translation
Omnichannel support
Global communication
  • $5-$48 / Month
  • Free Plan Available
6.9
5 Reviews

Live Chat for your store Show more

LiveSupporti ‑ Live Chat is a powerful tool designed to enhance customer interaction on your Shopify store by enabling real-time communication. With this app, you can assist your customers instantly, addressing their queries and providing support as they browse, which can lead to a superior shopping experience. The app offers real-time visitor monitoring, allowing you to see who is actively browsing your store, and provides insights into what customers have in their carts. Customizable chat box branding ensures that the chat interface aligns with your store's aesthetic. The multilingual feature allows the chat box to operate in any language, catering to a diverse customer base. Additionally, a ticketing system is included to facilitate seamless collaboration and follow-ups, ultimately aiming to improve customer satisfaction and boost sales.
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Customizable branding
Multilingual support
Ticketing system
Real-time monitoring
Shopify cart view
  • $19.95-$99.99 / Month
  • Free Plan Available
1 Reviews

Order and fulfillment tracking and analytics dashboard Show more

Trackidex is a powerful application designed to enhance your fulfillment and delivery network by offering deep insights and optimization solutions. With its interactive map feature, you can track orders and their routes in real-time, enabling you to swiftly identify and address delivery bottlenecks or potential issues. The app provides strategic recommendations for optimizing your network, including ideal warehouse locations based on specified criteria. Trackidex also includes a statistical summary page for quick access to key performance metrics, ensuring you stay informed and proactive. Additionally, its comprehensive dashboard features detailed charts and breakdowns of your orders and deliveries, allowing for efficient management and decision-making. Transform your delivery network with Trackidex’s innovative tools and stay ahead in the competitive logistics landscape.
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Order tracking map
Route optimization recommendations
Statistical summary page
Dashboard with charts
  • $15-$266 / Month
  • Free Plan Available
8.2
2 Reviews

AI-powered sales and support on all your chat channels Show more

eBanqo ‑ Live Chat & Chatbot is a versatile messaging solution designed to enhance customer interactions for online stores. It integrates seamlessly with popular platforms like Facebook Messenger, Instagram DM, WhatsApp, and Google's Business Messages, allowing buyers to access your inventory through their favorite channels. By unifying all chat messages on one screen, eBanqo enables quick responses, helping you engage with customers making buying decisions in seconds. Its AI chatbots empower customers to self-serve, offering features like inventory searches, issue reporting, and order tracking. Whether at your desk or on-the-go, you can manage all chats from a single platform, ensuring high-quality interactions. The app also supports broadcast messaging to engage and inform buyers and prospects, while a 24/7 AI bot provides instant answers to inquiries. Transform direct messaging into a powerful sales tool by turning your social media platforms into interactive online stores with eBanqo ‑ Live Chat & Chatbot.
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Unified chat screen
Instant customer response
Ai chatbot self-service
Monitor team chats
Broadcast messages
24/7 ai support
  • $0.1-$199 / Month
  • 7 Days Free Trial
  • New

24/7 AI chat support for efficient e-commerce customer service.

  • $49-$200 / Month
  • Free Plan Available
  • 14 Days Free Trial

Effortlessly sync data into Worktual Show more

Worktual Connector is a powerful tool designed to streamline your e-commerce operations by seamlessly integrating Shopify with Worktual. By automating the synchronization of customer data, it eliminates the need for tedious manual data imports, saving valuable time and reducing errors. The app ensures that customer details from Shopify are automatically updated in Worktual at regular intervals, thanks to its intelligent refresh timer. This feature guarantees that your Worktual database reflects the most current customer information from Shopify, enhancing accuracy and operational efficiency. Ideal for businesses looking to optimize their workflow, Worktual Connector simplifies customer management and improves data coherence between platforms. Whether you're a small startup or a large enterprise, this app provides a hassle-free solution for maintaining up-to-date customer records.
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Auto-refresh
Data sync
Contact integration

Supercharge your support agents Show more

Assembled is an innovative app designed to transform how businesses manage order-related queries and support tickets. By integrating advanced language model technology, it enables companies to efficiently handle large volumes of support tickets, significantly enhancing response times and customer satisfaction. The app provides AI-suggested responses, ensuring faster replies that are tailored to each customer's needs, and it matches the ideal communication tone for every interaction. Assembled gives customer service agents a head start with auto-draft functionality, streamlining their workflow and reducing effort. This tool is particularly valuable for businesses seeking to optimize their support operations, promising a smarter and more effective way to address customer inquiries. Ultimately, Assembled empowers companies to elevate their support services, fostering a more responsive and customer-centric approach.
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Boost satisfaction
Ai suggested responses
Ideal voice matching
Auto-draft responses
Streamline order queries
Optimize response times
  • $10.99 / Month
  • 15 Days Free Trial
7.9
2 Reviews

Let customers Edit, Cancel, Return, Reorder & Track shipment Show more

XOrder is a versatile Shopify app designed to enhance the shopping experience for both customers and sellers. It offers a seamless order cancellation feature, allowing customers to request or automatically cancel orders from their account page, which the seller can manage efficiently through their dashboard. Additionally, XOrder simplifies the reorder process, enabling customers to repurchase their favorite items or repeat entire orders with just a single click. This functionality not only boosts customer satisfaction but also encourages repeat purchases. Furthermore, the app empowers customers by allowing them to edit order items, providing greater flexibility in managing their purchases. With XOrder, Shopify sellers can offer a convenient and user-friendly shopping experience, fostering loyalty and enhancing overall sales performance.
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Order cancellation
Reorder items
Edit orders
Track shipment
  • $2.99 / Month
  • 7 Days Free Trial
3 Reviews

Advance FAQ Customized User Experience- 1 Click Configuration Show more

Advance FAQ is a user-friendly app designed to streamline customer service by allowing businesses to create a tailored list of frequently asked questions. It empowers customers to quickly find the information they need without waiting for a support response, enhancing their experience and satisfaction. By organizing FAQs efficiently, the app not only saves time and energy for both customers and admin but also presents a professional image for your business. The admin can easily manage and customize all topics and questions from the app's backend, ensuring the FAQ section is always up-to-date and relevant. This helps keep customers engaged on your site, reducing the likelihood of them seeking help elsewhere and increasing the chances of conversion. An intuitive individual FAQ page further simplifies the process for buyers, making it an essential tool for improving customer interaction and support.
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Easy customization
Tailored topics
Organized faq section
Individual faq pages
Backend management
  • $9 / Month
  • Free Plan Available

全渠道客户沟通、营销推广平台,聚合网页聊天。 Show more

SaleChaty is a comprehensive platform designed to streamline customer communication and marketing across multiple channels. It integrates various messaging apps such as WhatsApp, Facebook Messenger, Telegram, Line, Slack, and WeChat, allowing businesses to manage all interactions from one centralized location. The app supports the incorporation of AI chatbots and advanced knowledge bases, enhancing automated responses and customer service efficiency. Additionally, SaleChaty offers automation features for seamless marketing and promotional campaigns, including bulk messaging plans and ready-to-use templates for WhatsApp and Email. The platform enhances team collaboration with shared chats and conversation assignments, ensuring orderly and efficient customer service. With SaleChaty, businesses can develop precise customer profiles, enabling personalized and targeted communication strategies. Overall, it facilitates enhanced customer engagement and optimized marketing operations.
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Ai chatbot
Multi-channel communication
Customer management
Team collaboration
Knowledge base integration
Template messaging

Automate your chat support with AI tailored to your business Show more

Mila AI Customer Support is an innovative app designed to enhance your customer service by providing a seamless, AI-driven chat system that operates round-the-clock. This app effortlessly integrates with your Shopify store to offer real-time support, addressing customer queries at any time of day or night. With Mila handling all inquiries, you can dedicate more time to other critical aspects of your business. The chatbot is expertly designed to understand and respond intelligently to a wide array of questions using information from your store and provided documents, ensuring that your customers feel valued and heard. Setting up Mila is simple and quick; you can add it to your Shopify store with just a click. Moreover, dedicated installation and support services are available to help you set up a customized chatbot that best suits your business needs.
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Real-time support
Easy shopify integration
24/7 ai chat
Conversational chatbot
Smart query responses
Custom chatbot setup
  • $15.9 / Month
  • Free Plan Available
8.2
6 Reviews

"Boost sales via WhatsApp updates and efficient customer support."

  • $3.99-$7.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
55 Reviews

Testimonial Master - Add testimonials to your website Show more

Testimonials Master is designed to enhance customer trust and boost sales by elegantly displaying customer reviews and feedback. With its intuitive and streamlined interface, the app can be easily set up in under a minute with just a single click. Users have the flexibility to choose between grid view or slider view, and can select from five unique styles to perfectly align with their brand image. The app also includes a testimonial submission form on the front end, allowing businesses to effortlessly collect new customer testimonials. Furthermore, customizable color options are available to ensure a seamless match with your website’s theme. Testimonials Master is a powerful tool to showcase customer satisfaction and encourage potential buyers to select your products.
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Easy installation
Color customization
Multiple styles
Grid or slider
Testimonial form
  • $19-$119 / Month
  • Free Plan Available
  • 14 Days Free Trial
(1/5)
1 Reviews

AI chatbot for 24/7 ecommerce support: automate FAQs, orders, and shipping. Show more

Kiro: Sales AI ChatBot Agent is an AI-powered chatbot and live chat solution designed specifically for Shopify store owners. With Kiro, merchants can effortlessly install and integrate the app within minutes without requiring any coding skills. This powerful tool automates up to 80% of customer support tasks related to products, orders, shipping, returns, and FAQs, effectively handing off complex queries to live agents when necessary. By offering real-time tracking and personalized recommendations, Kiro helps businesses boost sales and average order value (AOV). Its multilingual 24/7 support, mobile-friendly widgets, and robust analytics capabilities streamline customer interactions and improve user experience. Kiro not only saves time and reduces costs but also enhances response speeds, recovers abandoned carts, and scales customer support operations with ease. Tailor the chatbot's personality, tone, and brand voice to ensure consistent customer engagement across all interactions.
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Multilingual support
Shopify integration
Order tracking
Analytics dashboard
Ai recommendations
Real-time tracking
  • $5.99 / Month
  • 7 Days Free Trial
1 Reviews

Improve Customer Satisfaction with Quick Messaging Show more

WhatsApp Chat Button by ES is a powerful tool designed for Shopify merchants to enhance customer engagement and boost sales. This app enables seamless communication with your website visitors by allowing them to initiate chats directly from your homepage, fostering a direct and immediate connection. By providing users with instant responses, you can effectively address inquiries and build customer trust. The app offers customization options, allowing you to create a personalized chatting experience that aligns with your brand’s identity. With WhatsApp Chat Button, you stay accessible to your customers at all times, ensuring they can easily reach out with questions or feedback. This feature not only enhances customer satisfaction but also drives sales by converting queries into purchases through direct interaction.
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Quick responses
Direct messaging
Easy-to-contact

Advanced AI chatBot based on chatGPT Show more

XunluAI chatBot is an innovative no-code platform designed to transform your store’s customer support experience, enhancing personalized shopping journeys and driving sales growth. By engaging seamlessly with visitors, this chatbot eliminates the need for human intervention, assisting customers in discovering the perfect products and providing real-time personalized recommendations. Beyond sales, XunluAI chatBot refines the after-sales process, simplifying tasks like order status checks, which were previously complex and time-consuming. With its real-time product updates, the chatbot ensures customers have access to accurate and up-to-date information, aiding in boosting sales. Utilizing Vector DB and robot supervision, it minimizes large language model (LLM) “hallucinations” to deliver precise responses. Moreover, its smart conversation analysis captures subtle nuances and emotions, creating a more engaging and responsive interaction with users.
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Personalized recommendations
Order status tracking
Instant customer support
Effortless interaction
Smart conversation analysis
Real-time product updates
  • $3.99-$9.99 / Month
  • Free Plan Available
  • New

Instant AI support syncs Shopify data for seamless customer service.

  • $10 / Month
  • 15 Days Free Trial
9.1
14 Reviews

Point of Sale: Sell, exchange, refund, and issue store credit Show more

Sales Terminal POS is an intuitive point-of-sale application designed to streamline in-store and online sales operations. This versatile app allows users to sell products, manage exchanges, and edit line items from previous orders with ease. Whether at a physical store or online, seamlessly issue refunds or store credits, ensuring a smooth customer experience. Sales Terminal POS offers a robust alternative to Shopify POS and can be accessed via a web browser or the Shopify mobile app. The app supports a variety of payment methods, including cash and external credit cards, and even allows users to email carts. Additionally, it provides the ability to manage partial payments or advance collections. To help with daily financial management, users can view their end-of-day cash balance and print comprehensive reports of all cash transactions.
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Multiple payment methods
Barcode scanning
Sell in-store
Product exchanges
Edit line items
Collect additional payments
  • $9.9-$59.9 / Month
  • Free Plan Available
  • 3 Days Free Trial
  • New

Multilingual AI chat assistant for automated, accurate customer service and support.

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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