Shopify support apps 2026

TooS Returns & Exchanges

Automatic return labels, emails, exchanges, self-service Show more

TooS Returns & Exchanges is an innovative app designed to simplify the post-purchase experience for merchants by streamlining the returns and exchanges process. Perfect for businesses of all sizes, TooS aims to elevate customer satisfaction while enhancing operational efficiency by automating traditionally complex tasks. With features like a self-service returns page, automatic shipping return labels, and comprehensive support for all products, TooS reduces the administrative burden on retailers. It also facilitates seamless refunds to original payment methods and ensures smooth communication through automatic email notifications at every stage of the return process. By integrating TooS, businesses can say goodbye to the hassles of manual processes, ultimately fostering greater customer loyalty and trust.

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Email notifications

Self-service returns

Exchange management

Automatic return labels

Refund management

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Conversagent AI Support & Chat

$19-$99 / Month

7.9

37 Reviews

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GPT-4 chatbot and AI Shopping Assistant. Show more

Conversagent: GPT Assistant is an intuitive AI-powered application designed to enhance communication and productivity. By harnessing the advanced capabilities of GPT (Generative Pre-trained Transformer) technology, it provides users with intelligent and context-aware conversations, seamlessly assisting in tasks ranging from drafting emails to generating creative content. The app is user-friendly and adapts to individual communication styles, making it a versatile tool for both personal and professional settings. With a sleek interface, Conversagent ensures that users receive prompt and accurate responses, streamlining workflows and saving valuable time. It supports a broad array of languages, expanding its accessibility to a global audience. Whether you need quick answers, brainstorming assistance, or comprehensive research insights, Conversagent stands ready as your reliable digital assistant.

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Increase conversions

Ai shopping assistant

Gpt-4 chatbot

Boost average order value

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EZ Messenger ‑ Facebook Chat

2 Reviews

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Live chat with your customers on Facebook Messenger Show more

EZ Messenger - Facebook Chat is a versatile app designed to enhance customer interaction on your online store through seamless integration with Facebook Messenger. By providing an easy-to-use platform for shoppers to ask questions before and after purchase, it aims to improve customer satisfaction and boost sales. The app features customizable chat icons, allowing store owners to select either the default Facebook chat icon or a personalized one in different colors, ensuring that the chat widget aligns with the store's branding. With a responsive design accommodating both desktop and mobile users, EZ Messenger ensures a consistent and engaging user experience across all devices. This real-time chat solution simplifies communication, enabling instant support and fostering stronger customer relationships. Whether accessed on a desktop or a smartphone, EZ Messenger facilitates efficient and meaningful customer engagement for a more dynamic shopping experience.

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Responsive design

Live chat integration

Custom chat icons

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WBL ‑ Q&A Pro

$10 / Month

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Enhance customer engagement with interactive Q&A on product pages. Show more

WBL - Q&A Pro is a dynamic app designed to enhance the shopping experience by allowing customers to ask questions directly on product pages. This feature enables merchants to provide quick and precise answers, thereby increasing customer engagement and fostering trust through timely responses to pre-purchase concerns. The app's admin panel allows merchants to efficiently manage and reply to inquiries, display public answers to assist other shoppers, and minimize repetitive questions. It is especially beneficial for stores offering detailed or customizable products, promoting an interactive and informative shopping environment. Additional features include email notifications for new questions and answers and the ability to moderate and approve questions before they are published, ensuring that accurate information is shared. Overall, WBL - Q&A Pro is a vital tool for merchants aiming to enhance customer interaction and streamline communication.

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Email notifications

Admin panel management

Interactive q&a

Public answer display

Question moderation

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CC: WhatsApp Chat Button live

$2.99 / Month

(1/5)

1 Reviews

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Supercharge your store with WhatsApp Widget for support. Show more

CC: WhatsApp Chat Button Live is a revolutionary tool designed to enhance your online shopping experience with seamless WhatsApp support, specifically tailored for Shopify stores. With a focus on swift and reliable customer service, the app facilitates effective management of multiple agents, allowing store owners to designate online and offline slots and significantly reduce unanswered inquiries. Installing the WhatsApp chat button is straightforward, requiring no coding skills, and offers customizable options for title, image, and positioning to seamlessly match your store's branding. The responsive WhatsApp icon and chat widget not only improve customer interaction but also help drive engagement and sales, encouraging customers to return. Automated WhatsApp messages further enhance customer interactions, and the app supports seamless contact management on both desktop and mobile platforms. Elevate your customer support and foster efficient teamwork among agents using this innovative WhatsApp widget, ensuring top-notch service for your clientele.

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Customizable button design

Seamless whatsapp support

Multiple agent management

Automated whatsapp messages

Desktop and mobile support

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Club of Merchants

8.2

2 Reviews

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Connect, collaborate, and grow with fellow merchants in your dashboard. Show more

Club of Merchants is a dedicated community platform for merchants, seamlessly integrated into your admin dashboard for easy access. It's a space where you can post questions, get answers, and provide support to fellow merchants without the interference of agencies or freelancers promoting their services. You can get paired with other merchants based on specific criteria such as revenue bracket, the markets you operate in, your store's languages, the features you use, and the type of products you sell. This tailored pairing facilitates meaningful collaborations and fosters mutual improvement among peers. Club of Merchants emphasizes genuine peer-to-peer interaction with no spam, ads, or self-promotion, ensuring a distraction-free environment for exchanging knowledge. Beyond the virtual interactions, the platform also organizes online and in-person events, meetups, and workshops to further enhance learning and networking opportunities. A hassle-free setup ensures that you’re able to connect with the community right from where you work.

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Integrated dashboard

Community collaboration

Peer networking

Custom pairings

Knowledge exchange

Industry grouping

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Appify: Survey & Poll Builder

$39-$99 / Month

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Create unlimited surveys and get your visitors' feedbacks. Show more

Survey Honey for Shopify is a user-friendly app designed to simplify and enhance data collection for merchants. Whether you're seeking insights, leads, or conducting market research, this app offers a streamlined survey process with easy setup and seamless embed integration. Featuring over 20 types of survey questions—including Star Rating, Ranking, Matrix, and NPS—the app supports unlimited surveys, questions, and answers, allowing for comprehensive data gathering. You can choose between single-page and multi-page surveys, and even integrate payment processing for paid surveys. Designed with a mobile-friendly, responsive interface, Survey Honey ensures a smooth user experience, even accommodating anonymous surveys in compliance with GDPR. With advanced features like conditional results, logic jumps, email notifications, and analytical charts, Survey Honey is a robust tool for turning data into actionable insights.

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Unlimited submissions

20+ question types

Unlimited surveys

Single-page surveys

Multi-page surveys

Paid survey options

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Smart Send

8.2

1 Reviews

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Pick-up points & label print to PostNord, GLS, Bring and DAO Show more

Smart Send is a powerful Shopify app designed to streamline your shipping process by linking your carrier directly to your shop. It enhances customer experience by allowing you to display pick-up points at checkout and set up advanced shipping criteria based on specific order details. Once an order is placed, you can effortlessly print shipping labels directly within Shopify, eliminating the need to navigate between different systems. Additionally, Smart Send automates customer notifications by activating Shopify's standard emails to send tracking numbers as soon as they are generated. This not only ensures seamless order management but also keeps your customers informed at every step of the shipping journey. The app supports international orders by enabling easy customs creation, making it an essential tool for enhancing both domestic and global shipping operations.

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Print labels

Send tracking notifications

Show pick-up points

Create customs forms

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よくある質問どこでも挿入｜リテリア FAQ

$4.99 / Month

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よくある質問（FAQ）セクションを導入してコンバージョン率UP！ Show more

"よくある質問どこでも挿入｜リテリア FAQ"は、ノーコードで簡単にFAQセクションを追加できるアプリです。このアプリを使えば、コーディングの知識がなくても手軽にカスタマイズ性の高いFAQを作成できます。リテリア FAQは、テキストのサイズや色、アイコンの種類などを自由に変更でき、自分好みのデザインに仕上げることが可能です。テーマエディタを利用してリアルタイムでデザインを確認しながら編集ができるので、とても使いやすいのが特徴です。また、日本人エンジニアが日本のユーザー向けに設計しているため、すべて日本語対応で、Shopify初心者にも安心して利用できます。アプリはOnline Store 2.0に対応し、他のアプリとの干渉も少なく、安全に利用することができます。このアプリを導入することで、顧客の不安を解消し、コンバージョン率の向上につなげることができます。

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Easy setup

No-code integration

Japanese support

Add faq

High customizability

Real-time design

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PlainChat: WhatsApp Chat

9.1

1 Reviews

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Add a floating WhatsApp chat widget to your Store Show more

PlainChat: WhatsApp Support is an innovative app designed to seamlessly integrate a floating WhatsApp chat widget into your online store. This tool enables your customers to directly connect with your support team via WhatsApp, ensuring a quick and convenient communication experience. Setting up the widget is a breeze, requiring just a few clicks, and it offers customization options to align with your store's branding. By offering real-time support through WhatsApp, you can significantly enhance customer satisfaction and foster stronger relationships. The app eliminates the hassle of email threads and complicated support portals, making it easier for customers to seek assistance. Streamline your communication processes and elevate your customer service with PlainChat: WhatsApp Support.

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Customizable design

Easy setup

Real-time support

Quick communication

Floating chat widget

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Social Intents AI Live Chat

$39-$99 / Month

8.2

1 Reviews

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Social Intents Live Chat for MS Teams, Slack, and ChatGPT Show more

Social Intents Live Chat revolutionizes customer interaction by integrating seamlessly with the collaboration tools you already use, such as Microsoft Teams and Slack. This innovative app allows you to communicate with website visitors without the hassle of switching between multiple messaging platforms. With the power of OpenAI's ChatGPT, you can create a sophisticated chatbot to address visitor inquiries, enriching your user experience. Moreover, the application allows you to train your chatbot with your website data, making it more efficient and responsive. Social Intents Live Chat supports unlimited live chat agents across multiple platforms, including Zoom and Webex, ensuring no customer query goes unanswered. The app also features auto-translation capabilities, enabling real-time communication in the visitor's language for broader reach. Customize your chat interface with tailored logos, colors, text, and language to align with your business identity effortlessly.

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Customizable interface

Live chat integration

Unlimited agents

Chatbot training

Auto-translate chats

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Instadesk‑Live Chat&AI Chatbot

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Premium live chat service via AI chatbots & smart workbench Show more

Instadesk-Live Chat & AI Chatbot is a comprehensive Shopify customer service app designed for global e-commerce businesses. It offers a multimedia, end-to-end solution that integrates seamlessly with the Shopify platform, enhancing customer interactions and expediting case resolutions. The app features AI-driven chatbots that provide 24/7/365 service, ensuring efficient handling of inquiries, even during peak sales periods. Instadesk supports omni-channel communication, including platforms like Phone, SMS, Meta, Instagram, WhatsApp, Line, and Email, catering to diverse customer preferences. Its AI automation capabilities handle complex business sessions and FAQs, while recommending messages and actions tailored to user preferences. With multilingual support, Instadesk bridges language gaps to serve a worldwide audience and employs data analytics for insights that optimize services and boost sales.

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Multilingual support

Customization options

Omni-channel support

Data analytics

Ai-driven automation

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CHATTERgo Agentic AI Chatbot

$29-$490 / Month

1 Reviews

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24/7 AI-Powered Product Consultant and CS Agent Show more

CHATTERgo AI‑first Concierge is an innovative conversational solution designed to revolutionize the shopping experience on your store. By leveraging the advanced reasoning capabilities of GPT-4, CHATTERgo enhances customer interactions with seamless AI-powered assistance. This app eliminates the need for complex chatbot flow setups, instead utilizing cutting-edge vector-based search technologies for accurate, context-driven responses. It excels in efficiently handling various tasks such as offering personalized product recommendations, answering store policy inquiries, and providing real-time order status updates. CHATTERgo also supports enriched dialogue by drawing on user-contributed knowledge, ensuring customers receive well-rounded, insightful assistance. With its intelligent consultation capabilities, CHATTERgo delivers a smooth and engaging shopping experience tailored to meet customer needs effectively.

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Enhance experience

Ai consultant

Contextual search

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Chattly | Customer Chatbot AI

$4.9-$19.9 / Month

(1/5)

2 Reviews

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Automate and improve your customer support using AI Show more

Chattly is an advanced AI-driven chatbot application designed to enhance customer support experiences in today's demanding digital landscape. By leveraging state-of-the-art AI technology, Chattly provides round-the-clock, seamless customer service that delivers accurate, personalized assistance instantly. Beyond mere chat functionality, Chattly serves as an intelligent support system, offering features like instant AI-generated responses to customer inquiries and tailored product recommendations to improve user engagement. Users can personalize their chat interface with customizable options, including the ability to change colors, avatars, and apply premium themes. Additionally, Chattly allows businesses to adjust the chatbot's tone of voice to match their brand identity, whether it be professional, friendly, or funny. Businesses can further enhance the customer experience by integrating their own customized FAQs, ensuring precise and relevant information is readily available.

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Product recommendations

Add faq

Instant ai responses

Customizable chat window

Change tone

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WonderChat: AI Support Chatbot

$99.99-$499.99 / Month

8.2

1 Reviews

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Easily automate customer support for your store with AI Show more

The Wonderchat app is a powerful tool designed for merchants seeking to enhance their Shopify stores with advanced chatbot capabilities. With this app, store owners can seamlessly integrate their Shopify platform with Wonderchat chatbots, enabling them to access real-time product and order information instantly. This integration not only streamlines customer interactions by providing detailed responses to product inquiries but also empowers chatbots to inform customers about ongoing promotions, boosting engagement. By delivering up-to-date information, the app enhances the overall shopping experience, making it more personalized and efficient. In addition, Wonderchat simplifies the management of customer queries, allowing merchants to focus on other critical aspects of their business. Overall, the Wonderchat app is an essential tool for any Shopify merchant looking to leverage chatbots for improving customer service and sales conversions.

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Product information retrieval

Order information access

Promotion notifications

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SMPS Product Question & Answer

$1.99-$4.99 / Month

7.7

151 Reviews

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Quickly respond product related queries for your online store. Show more

The SMPS Product Question & Answer app by Simprosys is an essential tool for online store owners to efficiently handle product-related inquiries. It provides a user-friendly interface for monitoring and managing questions, allowing you to respond either publicly or privately. The app features customizable Q&A widgets that easily integrate with your store theme, enhancing customer engagement and satisfaction. It also supports the creation and maintenance of a comprehensive FAQ page, contributing to improved organic search performance. Benefit from a streamlined dashboard that offers a complete overview of all your inquiries, ensuring you never miss a question. Additionally, the app facilitates email notifications for prompt responses and integrates seamlessly with mailing lists on platforms like MailChimp and Klaviyo. Capitalize on user-generated content to boost your search rankings and enhance your store's visibility.

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Mailchimp integration

Email notifications

Klaviyo integration

Simplified dashboard

Faq page creation

Customizable q&a widgets

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Trackidex

$19.95-$99.99 / Month

1 Reviews

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Order and fulfillment tracking and analytics dashboard Show more

Trackidex is a powerful application designed to enhance your fulfillment and delivery network by offering deep insights and optimization solutions. With its interactive map feature, you can track orders and their routes in real-time, enabling you to swiftly identify and address delivery bottlenecks or potential issues. The app provides strategic recommendations for optimizing your network, including ideal warehouse locations based on specified criteria. Trackidex also includes a statistical summary page for quick access to key performance metrics, ensuring you stay informed and proactive. Additionally, its comprehensive dashboard features detailed charts and breakdowns of your orders and deliveries, allowing for efficient management and decision-making. Transform your delivery network with Trackidex’s innovative tools and stay ahead in the competitive logistics landscape.

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Order tracking map

Route optimization recommendations

Statistical summary page

Dashboard with charts

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Makkpress ‑ Product Validator

$4.49 / Month

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Postal/ZIP code Serviceability Validator | Customer Query area Show more

Makkpress ‑ Product Validator is a robust app designed to streamline and enhance the accuracy of product data on your e-commerce platform. This app meticulously scans and validates product information, ensuring that all data is consistent, complete, and error-free, thereby boosting customer confidence and reducing return rates. With its intuitive interface, Makkpress ‑ Product Validator makes it easy for online retailers to identify and rectify discrepancies or missing data in product listings. The app supports a wide range of product attributes, including prices, descriptions, SKUs, and images, ensuring that your inventory is always up to date and correctly represented. Furthermore, it integrates seamlessly with various e-commerce platforms to provide real-time validation and updates, facilitating swift and efficient product management. By using Makkpress ‑ Product Validator, businesses can save time on manual checks and focus more on sales and customer engagement, ultimately leading to improved operational efficiency and increased revenue.

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Serviceability check

Postal validation

Customer inquiries

Location-based queries

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Qstomy

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Qstomy: Automate e-commerce journeys with AI-driven product recommendations. Show more

Qstomy est un chatbot IA innovant dédié à l'e-commerce, conçu pour optimiser et automatiser le parcours d'achat des visiteurs en ligne. Grâce à son intelligence avancée, il recommande des produits pertinents au moment idéal, incitant ainsi les utilisateurs à effectuer des ajouts au panier. En encourageant les redirections vers la page de checkout, Qstomy assure une transition fluide et efficace de l'exploration à l'achat. Il capte l'attention des utilisateurs en leur offrant des incitations attrayantes, telles que des coupons de réduction. L'engagement des visiteurs est renforcé grâce à une interface de discussion dynamique et interactive, favorisant leur conversion en clients. De plus, le chatbot propose des recommandations de produits en temps réel et des suggestions intelligentes, tout en assurant le suivi des colis pour une expérience client complète et satisfaisante.

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Ai product recommendations

Package tracking

Real-time recommendations

Cart addition suggestions

Dynamic chat interface

Checkout redirections

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Kommunicate AI Chatbot

$25-$100 / Month

9.1

1 Reviews

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AI Chabot with analytics and live support to resolve queries Show more

Kommunicate AI Chatbot is a powerful platform designed to help businesses enhance their customer interaction by automating various processes such as lead capture, FAQs, refunds, and order status. With its AI capabilities, it facilitates improved sales and customer satisfaction while providing an option for live agent support for those situations that require immediate human intervention. The platform offers in-depth, real-time analytics on the performance of both bots and agents, along with actionable improvement suggestions using self-learning AI technology. It boasts seamless integration with over 40 platforms, including Zendesk, WhatsApp, Messenger, and Google Analytics, enabling businesses to manage multi-channel conversations efficiently. Kommunicate prides itself on its user-friendly dashboard, which allows businesses to keep track of interactions across iOS and Android apps effortlessly. With support for more than 100 global languages, it caters to a diverse range of audiences worldwide, making it a versatile tool for customer engagement.

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Seamless integration

Multilingual support

Real-time analytics

Omnichannel integration

Self-learning ai

Order status

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Shopify support apps

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Price

Based on reviews

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Showing 680 to 700 of 1300 Apps

TooS Returns & Exchanges

Conversagent AI Support & Chat

EZ Messenger ‑ Facebook Chat

WBL ‑ Q&A Pro

CC: WhatsApp Chat Button live

Club of Merchants

Appify: Survey & Poll Builder

Smart Send

よくある質問どこでも挿入｜リテリア FAQ

PlainChat: WhatsApp Chat

Social Intents AI Live Chat

Instadesk‑Live Chat&AI Chatbot

CHATTERgo Agentic AI Chatbot

Chattly | Customer Chatbot AI

WonderChat: AI Support Chatbot

SMPS Product Question & Answer

Trackidex

Makkpress ‑ Product Validator

Qstomy

Kommunicate AI Chatbot

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

2. How can these apps improve my store's customer experience?

3. Are Shopify support apps easy to integrate?

4. Do these apps offer analytics and reporting features?

5. Can I customize the features of these apps to suit my needs?

6. How do these apps help in boosting sales?

7. Are there free Shopify support apps available?

8. How do I choose the right support app for my store?

9. Is customer support available for these apps?