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Your destination is our goal Show more

Airpak Express is a seamless solution for all your shipping documentation needs, integrating fully with the Airpak Express online system. This user-friendly app is easy to install and configure, ensuring that you can efficiently create high-quality and accurate shipping documents. Whether your packages are destined for local or international locations, Airpak Express ensures that the necessary documentation is generated swiftly and correctly. It acts as a one-stop platform where you can manage various types of shipment documentation effortlessly. Additionally, the app provides your customers with a self-service feature, allowing them to access up-to-the-minute status updates on their orders. This functionality not only enhances the shipping process but also improves customer satisfaction with real-time information.
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Customer self-service
1-stop platform
High-quality documentation
Quick shipment documentation
Real-time order status
  • $19.99 / Month
  • 7 Days Free Trial
(3.9/5)
17 Reviews

Help center: Faq page & Faq tabs to cut down on support email. Show more

FAQ Page & Help Center HQ is a dynamic app designed to enhance customer support by providing immediate answers from a comprehensive Frequently Asked Questions (FAQ) and Q&A page. By leveraging an effective help center, businesses can address numerous customer queries, reducing the need for direct email communication. This innovative tool collects valuable satisfaction data, enabling businesses to identify which questions need better answers and uncover what's causing customer dissatisfaction. HelpHQ features insta-search functionality, delivering instant answers as users type their questions, further improving the user experience. Its powerful editor simplifies the creation of help articles and FAQ pages, while customization options ensure the FAQ page aligns perfectly with a brand's aesthetic. Seamlessly integrated into a familiar dashboard, HelpHQ also collects customer feedback through simple emoji interactions, providing insightful data to continuously refine support content.
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Seamless integration
Customer feedback
Insta-search answers
Powerful editor
Customizable faq

A self-hosted cloud native generative AI solution. Show more

Gyata‑AI Sales & Support Chat is an innovative conversational AI chatbot tailored for ecommerce businesses, streamlining customer interactions and enhancing sales performance. With its 24/7 availability, Gyata AI efficiently manages customer inquiries and offers personalized product recommendations, helping to boost conversion rates. The app integrates seamlessly with Shopify, providing effortless product recommendations and improving the shopping experience. Users can train the chatbot using PDFs and website content, ensuring it is well-informed and efficient. It also offers real-time data insights into sales performance and customer interactions, allowing businesses to make informed decisions. Customizable design and tone features enable businesses to align the chatbot with their brand identity without needing any coding expertise. Additionally, Gyata AI provides real-time updates on order status, cart contents, pricing, and inventory, ensuring that customers have all the information they need to make purchasing decisions confidently.
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Shopify integration
Product recommendations
24/7 support
Order status updates
Real-time sales data
Sales assistance
  • $99-$249 / Month
  • 14 Days Free Trial
8.2
2 Reviews

Take control of your returns and promote exchanges. Show more

Returnista - Return & Exchange is a comprehensive return management solution tailored for Shopify stores. It offers online retailers a seamless, integrated platform to oversee the entire return process efficiently. The app provides a branded return portal, simplifying logistics and enhancing customer support. With Returnista, businesses can drive revenue by encouraging exchanges over returns and leverage data insights to minimize return rates. The platform boosts customer satisfaction through a customized, multilingual returns portal, while proactive communication features help reduce the burden on support teams. Elevate your customer experience and streamline your return process from day one with Returnista.
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Branded return portal
Manage return logistics
Drive revenue exchanges
Data-driven returns
Multilingual returns portal
Proactive communication
  • $14-$149 / Month
  • 7 Days Free Trial
8.2
1 Reviews

Boost Sales and Automate Support with ChatGPT-4 AI Chat Show more

PulseChat is an AI-powered sales chatbot designed to elevate your business's customer service experience. Utilizing the advanced GPT-4 technology, it operates around the clock and communicates in over 100 languages, effectively replacing the need for a human team to manage customer inquiries. With simple integration into your online store, PulseChat offers instant responses for order tracking, product recommendations, and general customer support. This powerful tool breaks down language barriers and eliminates wait times, leading to improved sales and increased average order value (AOV). You can personalize the chat experience to align with your brand's voice, ensuring consistency and brand integrity. Additionally, you have the ability to monitor all customer interactions, providing you with insights and control. With PulseChat, enhancing customer satisfaction and boosting sales performance has never been easier.
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Product recommendations
Ai-powered chatbot
Customizable responses
Order tracking
Easy integration
24/7 support

Boost Your Sales With Photo Reviews And Fully Animated Widgets Show more

Product Reviews ‑ Squadkin is a powerful tool designed to enhance your e-commerce platform by integrating a multilingual frontend product reviews system. This app allows you to schedule automatic review request emails right from the moment an order is created, helping you gather valuable customer feedback effortlessly. By collecting reviews with photos, you can significantly boost your store's conversion rates while displaying trust badges on product pages to enhance credibility. Easily showcase reviews and user-generated content with customizable widgets, contributing to a dynamic and engaging shopping experience. The app is optimized for SEO, including Google SEO integration and reviews with rich snippets, ensuring your reviews improve your store's search engine visibility. Import reviews from various platforms with just a single click, making it simple to consolidate feedback. With custom email templates, unlimited review requests, and the flexibility to display reviews in different layouts, Product Reviews ‑ Squadkin is designed to elevate your store's reputation and customer trust.
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Multilingual support
Customizable widgets
Trust badges
Photo reviews
Automated emails
Custom templates
  • $29.99-$49.99 / Month
  • Free Plan Available
  • 7 Days Free Trial

AI live chat for efficient customer support and satisfaction. Show more

ShopTalk: AI Live Chat Agent is an innovative solution tailored for merchants seeking efficient customer support. This AI-driven app streamlines handling customer queries, from order tracking to product recommendations and usage guidance. By automating responses, ShopTalk drastically reduces the support workload and delivers instant, accurate assistance, enhancing store responsiveness and professionalism. Ideal for businesses facing increasing customer demands, it ensures satisfaction around the clock with 24/7 automated support. The app's smart recommendation capabilities further personalize the shopping experience, guiding customers with relevant product suggestions. With ShopTalk, merchants can simplify support management and focus on growing their business without compromising on service quality.
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Product recommendations
Order tracking
24/7 support
Ai live chat
Usage guidance
  • $29-$379 / Month
  • 3 Days Free Trial
8.2
2 Reviews

AI Agent for tailored support, unified chats, and centralized brand management. Show more

WaizyPro - AI Agent is designed to revolutionize the way businesses interact with their customers through sophisticated AI-driven conversations. By unifying store interactions with natural, automated chats, the app provides tailored product guidance and specialized customer support. This app centralizes brand information, ensuring that AI conversational agents can offer accurate, brand-specific answers. WaizyPro's centralized inbox feature helps businesses view and manage all AI-driven interactions, enabling them to identify customer needs in real time. This also facilitates more targeted and relevant outreach through effective contact management. The intuitive design of WaizyPro not only engages visitors but also simplifies support processes, making it an indispensable tool for modern businesses looking to enhance customer engagement.
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Centralized inbox
Ai-driven conversations
Brand hub

Smart shopping assistant: voice-enabled, multilingual, personalized for seamless mobile experience.

  • Free Plan Available
8.2
2 Reviews

Integrate Facebook Chat without ANY Coding... Show more

Facebook Chat Flux is an intuitive app designed to enhance customer engagement and boost sales by integrating Facebook Messenger chat functionality directly into your website. By simply installing the app, customers can easily contact you at any time through a convenient messenger icon, ensuring seamless communication. It offers a variety of styles and color options to seamlessly blend with your store's design, and setup is quick and straightforward—just enter your Facebook page name and you're ready to go. Facebook Chat Flux is optimized for all devices, guaranteeing a consistent user experience whether accessed via desktop, laptop, tablet, or smartphone. This app empowers businesses to better understand their customers, allowing for personalized communication and improved sales strategies. With its user-friendly interface and customizable features, Facebook Chat Flux is an ideal solution for businesses looking to enhance customer interaction and drive conversions.
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Quick setup
Multi-device compatibility
Customizable styles
Real-time chat
  • $100-$400 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
2 Reviews

Effortlessly gather product insights and feedback with ease. Show more

SurveyFox Customer Surveys is a dynamic tool designed for merchants to seamlessly capture and analyze customer feedback. By integrating customizable surveys on the thank you page, the app garners deeper insights into customer behavior, crucial for refining business strategies. The app facilitates feedback collection at key touchpoints and enables response segmentation, allowing for more targeted approaches to improving customer satisfaction. With unlimited responses, merchants can gather comprehensive data sets, which can be exported to XLSX files for in-depth analysis. This feature-rich application empowers businesses to leverage customer insights effectively, driving growth and enhancing the overall customer experience. SurveyFox's user-friendly interface makes building surveys easy with a variety of question types and settings, ensuring that merchants can tailor surveys to meet their specific needs.
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Customizable surveys
Data export
Unlimited responses
Create surveys
Response segmentation
  • $31-$41 / Month
  • Free Plan Available
  • 10 Days Free Trial
7.9
302 Reviews

Chat with site visitors to boost engagement and drive sales. Show more

Chatra — Live Chat & Chatbot is an essential tool for businesses looking to engage effectively with their online visitors and boost conversions. The app offers a comprehensive suite of features including Live Chat, Chatbot, Cart Saver, and Shared Inbox, designed to make customer interactions seamless and productive. Easily cross-sell products and assist customers stuck at checkout to increase your average order value. Chatra allows you to manage all your social media and email conversations in one place, ensuring no message is missed. With the app's intuitive interface, businesses can send targeted chats and deliver 24/7 automated support to enhance customer satisfaction. Whether you're at your desktop or on the go, Chatra's support extends across Windows, Mac, Android, and iOS devices. Plus, gain insights on customer behavior with features that let you see who's on your site, their location, and their cart contents.
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Social media integration
Live chat
Chatbot automation
Real-time visitor tracking
Cross-device support
Shared inbox

Turn returns into a profitable & sustainable sales channel Show more

UTurn Manage & Resell Returns is an innovative platform designed to help brands turn their returns into opportunities while promoting sustainability. By listing returned items as "available from returns" stock on your website, you can seamlessly resell these products, redirecting them to new customers and enhancing your inventory's value. UTurn efficiently uses customer information for managing shipments, purchasing, and monitoring processes, ensuring a smooth transaction from return to resale. The app empowers brands with full control over sales and discount rules, allowing them to choose which categories to resell. With remote quality assurance through image verification and automatically generated pre-paid return shipping labels, brands can enhance their operational efficiency and provide a seamless customer experience. Note that a US-based warehouse is essential, and shipments are restricted to within the United States, ensuring that logistics remain straightforward and reliable.
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Shipment tracking
Prepaid shipping labels
Customer information management
Resell returns
Sustainable sales
Remote quality assurance
  • $12.99-$79.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
  • Verified
7.6
132 Reviews

Add multiple, embeddable contact forms to your website. Show more

Zotabox Contact Form Builder enhances your online store's communication with an intuitive and user-friendly interface, ensuring that customers can reach out effortlessly. Enjoy a 30-day free trial with no payment details needed, allowing you to experience the seamless connection this tool provides. With unlimited submissions and affordable plans, keep your communication channels wide open and flexible to meet your business needs. Activate multiple forms simultaneously to target different on-site funnels and automate responses to streamline your email collection process. The app offers customizable pop-up/tab and display settings to enhance user experience and ensure timely engagement. Plus, tap into the dedicated 24/7 in-app chat support for any assistance needed. Say goodbye to communication barriers and welcome a reliable connection for happier, more connected customers.
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User-friendly layout
Multiple forms
Automated responses
Flexible display settings
Unlimited submissions
  • $5.99-$9.99 / Month
  • Free Plan Available
  • 5 Days Free Trial
8.2
1 Reviews

Elevate Support, Enhance Engagement: Tailored FAQ, Easy Manage Show more

FAQ Expert: Product FAQ is a dynamic app designed to efficiently manage and streamline product-related queries for merchants. By facilitating tailored Q&A creation, it enhances customer interaction through personalization and builds trust and loyalty with accurate, prompt responses. Its advanced features include importing Q&A through CSV and resolving doubts effectively, thereby reducing product returns. Seamless integration with diverse themes makes it a versatile tool that caters to varied merchant needs, simplifying the user experience. Additionally, the app offers robust analytics and data visualization, empowering businesses to make informed decisions. The "Ask Questions" feature encourages user engagement by enabling instant responses and strengthening the Q&A database. Ultimately, FAQ Expert serves as a valuable asset in the online marketplace, promoting workflow efficiency and enhancing customer support.
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Seamless integration
Analytics
Data visualization
Custom design
Personalized q&a
Import q&a

AI chat support for product sourcing and supplier partnerships Show more

Negotia Chatbot is a revolutionary tool designed specifically for store owners to enhance their product sourcing capabilities. With its real-time AI chat support, the app specializes in connecting merchants with reliable suppliers, ensuring high product quality, and managing supplier relationships effectively. What truly sets Negotia Chatbot apart is its ability to provide practical advice on simplifying supplier communication and streamlining the sourcing process, making it easier for merchants to build trustworthy supplier networks. Users will find value in the app's guidance on maintaining long-term supplier relationships and ensuring consistent product standards. By addressing the common challenges faced in supplier management, Negotia Chatbot empowers store owners to focus on growing their businesses with confidence. Whether you're sourcing new products or managing existing suppliers, the app serves as an indispensable ally in achieving your business goals.
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Product sourcing
Real-time chat
Supplier management
Quality assurance
Supplier networks
  • $2 / Month
  • 7 Days Free Trial
(2.7/5)
3 Reviews

Drop-in a quick, easy order status lookup form Show more

Status Sherpa is a must-have app designed to streamline customer service by reducing routine inquiries from customers looking for their latest order status. With its simple integration process, you can have it running on your storefront site in less than 30 seconds. The app features a user-friendly lookup form that allows customers to quickly and easily find the information they need without needing to contact support. Status Sherpa also enhances the shopping experience by automatically matching your shop’s theme and offering extensive customization options. It supports multiple languages, with seven ready-made translations available, allowing you to cater to a diverse customer base. By providing instant answers, Status Sherpa frees up time for your support team, enabling them to focus on more complex customer inquiries.
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Customizable settings
Multi-language support
Quick installation
Theme matching
Order status lookup
  • $3 / Month
  • Free Plan Available
  • 10 Days Free Trial
2 Reviews

Geo located agents allow tailored engagement with customers Show more

WhatsAppy - WhatsApp Button is a powerful app designed to seamlessly integrate a customizable call-to-action button into your storefront, boosting customer interactivity and support efficiency. This app allows merchants to craft an initial pre-filled message, making first contact with customers straightforward and engaging. With the option to add multiple numbers and assign agents to specific countries, businesses can tailor responses to suit diverse customer needs effectively. WhatsAppy also provides essential analytics by tracking button clicks, revealing customer locations, devices, and conversion rates from clicks to message sends. Enhanced features, such as the ability to upload profile pictures for agents and geographically target numbers, ensure a personalized interaction for each customer. Merchants can customize the button's placement, icon size, colors, appearance on mobile, and more for a consistent and appealing brand experience. Overall, WhatsAppy empowers businesses to improve customer communication through seamless integration and strategic insights.
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Click tracking
Customizable button
Geo targeting
Multiple agents
Pre-filled message

AI-driven sales agent enhancing store efficiency and customer engagement. Show more

Krunk.ai is an innovative app designed to act as a dedicated sales agent for online stores, revolutionizing the shopping experience. With its advanced capabilities, Krunk.ai guides shoppers seamlessly to products that best fit their needs, offering smart and pinpointed product recommendations. The app delivers instant replies to purchase-related inquiries, ensuring responsive and engaging interactions. Leveraging AI technology, it facilitates human-like, empathetic conversations, eliminating rigid conversational flows. By streamlining the sales process, Krunk.ai not only enhances customer satisfaction but also helps merchants reduce staffing costs and improve the efficiency of their sales operations. This makes it an essential tool for any retailer looking to optimize their online sales strategy.
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Smart recommendations
Instant replies
Human-like conversations

Connect your customers and communication in a single app Show more

Yobi Sync is an essential tool for businesses looking to streamline their customer communication by connecting Shopify contacts with the Yobi platform. With Yobi, you can effortlessly manage customer interactions across calls, texts, and social media from any device, ensuring timely and efficient responses. By exporting Shopify notes and contacts into Yobi, businesses can maintain seamless communication and stay organized. The app also offers a dedicated business line that facilitates direct and professional contact between your team and customers. Yobi Sync simplifies the communication process, unifying all interactions within a single, easy-to-use application. Enhance customer engagement and ensure no message is missed by integrating Yobi Sync into your business operations.
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Sync shopify contacts
Unified communication
Respond via call
Respond via text
Respond via social media
Export notes

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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