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Turny Returns & Exchanges

Turny Returns & Exchanges

  • $59-$279 / Month
  • 10 Days Free Trial
8.2
4 Reviews
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Automate returns & exchange process & gain insights to reduce. Show more

Turny Returns & Exchanges is a comprehensive app designed to streamline and enhance the returns and exchanges process for e-commerce businesses. By automating these processes, Turny allows businesses to save time and resources while gaining valuable insights into customer behavior that can help reduce return rates and boost revenue. The app integrates seamlessly with logistics providers, enabling automatic generation of shipping labels, and supports integration with platforms such as Shopify and various shipping partners including Shippo and New Zealand Post. Businesses can create a fully branded and personalized returns portal to provide a seamless and delightful experience for customers, ultimately increasing satisfaction and retention. In addition, Turny helps businesses reduce chargebacks and incentivizes in-store returns, promoting increased sales conversions through efficient exchange management.
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Increase conversions
Customer retention
Create labels
Automate returns
Reduce chargebacks
Exchange management
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Redpen Widget

Redpen Widget

  • Free Plan Available
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Customer Support Request and Bug Capture Platform Show more

Redpen Widget is a powerful customer support request and bug capture platform designed to enhance your existing issue tracking tools. By enabling users to report visual and actionable issues directly from their web browsers, Redpen significantly reduces bug turnaround time. The app simplifies the traditionally tedious process of logging bugs by allowing reports to be submitted with just a single click, thus saving development teams valuable time and resources. Redpen not only speeds up the reporting process but also ensures that each report includes comprehensive diagnostic information and visual evidence, making it easier for teams to address issues efficiently. By streamlining the issue reporting workflow, Redpen helps reduce both development and support costs, providing a seamless experience for both users and support teams.
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Visual reports
Actionable issues
Single click reporting
Browser integration
Issue diagnostics
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AMP: FAQ Page & Help Center HQ

AMP: FAQ Page & Help Center HQ

  • $19.99 / Month
  • 7 Days Free Trial
9.1
14 Reviews
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Help center: Faq page & Faq tabs to cut down on support email. Show more

FAQ Page & Help Center HQ is a dynamic app designed to enhance customer support by providing immediate answers from a comprehensive Frequently Asked Questions (FAQ) and Q&A page. By leveraging an effective help center, businesses can address numerous customer queries, reducing the need for direct email communication. This innovative tool collects valuable satisfaction data, enabling businesses to identify which questions need better answers and uncover what's causing customer dissatisfaction. HelpHQ features insta-search functionality, delivering instant answers as users type their questions, further improving the user experience. Its powerful editor simplifies the creation of help articles and FAQ pages, while customization options ensure the FAQ page aligns perfectly with a brand's aesthetic. Seamlessly integrated into a familiar dashboard, HelpHQ also collects customer feedback through simple emoji interactions, providing insightful data to continuously refine support content.
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Seamless integration
Customer feedback
Insta-search answers
Powerful editor
Customizable faq
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SC Easy Orders Status Manager

SC Easy Orders Status Manager

  • $1 / Month
  • Free Plan Available
  • 7 Days Free Trial
(2.2/5)
2 Reviews
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Create custom statuses & track them easily for your orders. Show more

The SC Easy Orders Status Manager is a versatile app designed to enhance the order management process for merchants who find default order statuses like "fulfilled" or "unfulfilled" insufficient for their unique business workflows. The app empowers merchants to create and manage custom order statuses, offering greater flexibility and control over their order processing. Additionally, merchants can notify customers through customized emails whenever there is a change in order status, ensuring clear and effective communication. The app also allows for designing and personalizing email templates to align with specific business needs. Users can easily add an Order Lookup/Tracking Page, enabling customers to track their orders using just the order number. Furthermore, a detailed status change and history log are maintained as order notes for transparency and record-keeping. The app supports the use of personalized SMTP settings, providing merchants the freedom to utilize their own email servers for sending notifications.
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Email notifications
Create custom statuses
Customize email templates
Order tracking page
Status history log
Use own smtp
Install App
bly Affiliate Marketing

bly Affiliate Marketing

  • Free Plan Available
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Effizientes Affiliate-Marketing-Tracking für den Shop mit bly Show more

Bly Affiliate Marketing is a powerful tool designed to seamlessly integrate your Shopify store with bly's external affiliate marketing platform. It enables you to connect with and recruit affiliates, influencers, bloggers, and comparison sites, thereby boosting your sales and reaching new customer groups. The app focuses on connectivity and tracking, with partner management taking place within bly's external system. Its automatic integration and setup ensure a hassle-free experience for those with an existing bly account. You can explore numerous partners through bly's external system and maximize your outreach efforts. Moreover, the platform follows a performance-based model, allowing you to reward only confirmed sales, ensuring cost-effective marketing strategies.
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Affiliate recruitment
Efficient tracking
Sales-based rewards
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Helpdesk + Live chat DeskXpand

Helpdesk + Live chat DeskXpand

  • $19-$99 / Month
  • 14 Days Free Trial
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Helpdesk, Live Chat & WhatsApp: All-in-one support. Show more

DeskXpand is a comprehensive helpdesk and live chat solution that centralizes customer support across diverse channels, including email, chat, forms, Facebook, WhatsApp, and Instagram. Designed to enhance your support team's efficiency, it provides seamless access to order details, FAQs, and canned responses with just a click. By automating tasks such as ticket creation, DeskXpand significantly boosts agent productivity, ensuring a more streamlined customer service experience. It empowers businesses by turning satisfied customers into repeat patrons through its robust Shopify helpdesk integration. Furthermore, the app offers a shared inbox to consolidate inquiries and automate query routing to specialized teams, fostering quicker resolution. With customizable reply templates, DeskXpand optimizes communication to maintain consistent and high-quality customer interactions. Easily embed live chat into your Shopify store and experience enhanced support capabilities in seconds.
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Customizable templates
Multi-channel support
Automation features
Shared inbox
Order details access
Canned responses
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Supermoon: AI Customer Support

Supermoon: AI Customer Support

  • $19-$299 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
12 Reviews
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The AI-powered inbox for growing teams Show more

Supermoon is a cutting-edge mobile application designed to enhance your stargazing and lunar observation experiences. With an intuitive interface, Supermoon provides real-time updates on lunar phases, eclipse events, and celestial happenings. Users can explore detailed lunar maps and receive personalized notifications for optimal viewing times based on their location. The app's augmented reality feature allows users to point their device at the sky to easily identify stars, constellations, and planets. Additionally, Supermoon offers an educational section with articles and fun facts about the moon and outer space. Perfect for both amateur astronomers and seasoned stargazers, Supermoon brings the wonders of the night sky straight to your fingertips.
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Performance analytics
Centralized communication
Team collaboration
Automated workflow
Ai response suggestions
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RoMuAI – AI Customer Service

RoMuAI – AI Customer Service

  • $40 / Month
  • 3 Days Free Trial
  • New
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Multilingual AI chat assistant for automated, accurate customer service and support.

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Webkul Multi User Account

Webkul Multi User Account

  • $11 / Month
  • 7 Days Free Trial
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Turn a standard Customer Account into one with Multiple users Show more

Webkul Multi User Account app enhances your store's shopping experience by allowing customers to create multiple user accounts with specific permissions. This app enables customers to create groups and add members, who, upon accepting access requests, can share their shopping carts with one another. Members can collaborate by sending and receiving cart requests, empowering them to purchase products seamlessly from shared carts. The app also offers robust administrative controls, where administrators can manage member access and approvals directly. Additionally, admins have the flexibility to configure translations and customize email templates, ensuring a tailored user experience. This app is perfect for stores looking to provide a collaborative shopping experience to their customers.
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Translation support
Cart sharing
Multiple user access
Group creation
Request management
Admin control
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Whatsly – WhatsApp Chat Button

Whatsly – WhatsApp Chat Button

  • Free Plan Available
  • 3 Days Free Trial
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"Enhance customer support with customizable WhatsApp chat for your store." Show more

Whatsly - WhatsApp Chat is a user-friendly app designed to enhance communication between merchants and customers via a customizable WhatsApp button. With this app, businesses can easily integrate a floating chat button on any page of their website or enable product-specific inquiries, facilitating seamless customer support without any coding requirements. Merchants can personalize the chat experience by displaying the agent's name, image, online status, and tailored greeting messages. Additionally, Whatsly allows for the customization of chat appearance, including colors and text size, ensuring a cohesive brand look. The app also supports setting working hours and time zones, providing customers with accurate online availability information. Ideal for improving customer interaction and simplifying support processes, Whatsly is a versatile tool for any business seeking to leverage WhatsApp as a direct communication channel.
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Customizable appearance
Floating chat button
Timezone support
Product-specific enquiries
Agent online status
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COD Easy Return

COD Easy Return

  • $5-$10 / Month
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Efficiently manage Shopify return requests with centralized dashboard and tracking.

Install App
WooChat WhatsApp Marketing

WooChat WhatsApp Marketing

  • $34.99-$99.99 / Month
  • Free Plan Available
8.2
3 Reviews
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Boost Sales with Personalized WhatsApp Messages Show more

WooChat WhatsApp Marketing is a powerful automation tool designed to elevate your sales performance and customer retention through the popular messaging platform, WhatsApp. This app effectively tackles the issue of abandoned carts by retargeting potential customers who either left items in their carts or viewed products without purchasing. It enhances the sales process with proactive features like COD confirmation and prepaid conversion notifications to cut down on returns. Integrated seamlessly with Shopify, WooChat helps craft a recommendation engine, boosting reordering and growing revenue through timely follow-ups. The app also offers a shared inbox feature, transforming everyday conversations into lucrative sales opportunities. Furthermore, with tools to grow your WhatsApp subscriber list and comprehensive options to track your ROI and monitor sales, WooChat ensures you reach your desired audience and revenue goals efficiently.
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Shopify integration
Roi monitoring
Shared inbox
Retarget abandoned carts
Conversion notifications
Reordering follow-ups
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CAREBOX Package Protection

CAREBOX Package Protection

  • Free Plan Available
9.1
6 Reviews
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Secure packages against loss, damage, or theft with CAREBOX Protection. Show more

CAREBOX Package Protection offers a robust solution for safeguarding your packages against loss, damage, or theft. The app provides a seamless experience, ensuring quick refunds either from CAREBOX or the seller, creating a safety net for buyers. As a result, it builds consumer trust and supports business growth by encouraging repeat purchases and enhancing brand reputation. Unlike traditional insurance, CAREBOX is designed to be a straightforward and efficient service, simplifying the customer support workload by resolving shipping complaints and issues swiftly. This package protection solution not only elevates customer satisfaction and conversion but also strengthens local consumer loyalty and brand influence, ultimately delivering a dependable shopping experience.
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Package protection
Trust building
Quick refunds
Flexible solutions
Reduced complaints
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返品・交換・キャンセル自動化 - Recustomer

返品・交換・キャンセル自動化 - Recustomer

  • $59-$199 / Month
  • Free Plan Available
  • 14 Days Free Trial
7.1
5 Reviews
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Recustomer Return&Cancelは、返品・交換・キャンセル業務を自動化することで、購入体験向上を支援します。 Show more

Recustomer 返品・キャンセル is a powerful app designed to automate returns, exchanges, and cancellations, enhancing customer experience while streamlining business operations. It offers e-commerce businesses robust operational support and ensures that customers enjoy a smooth and hassle-free process. The app automates the entire returns and exchanges workflow, from request acceptance to securing replacement stock, shipment instructions, and refund processing, achieving approximately 82% automation rate of customer inquiries. This level of automation extends to cancellations, where the system checks delivery statuses and determines approval or rejection, automating delivery stoppages and refunds to achieve zero handling time. Furthermore, Recustomer provides data analysis capabilities, enabling businesses to collect and analyze data to improve e-commerce site performance, reduce return rates, and inform strategic planning in marketing and product development. Overall, Recustomer aims to create an efficient, seamless experience for both businesses and their customers.
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Returns automation
Exchanges automation
Cancellations automation
Return data analysis
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CP24 Form Builder, File Upload

CP24 Form Builder, File Upload

  • $4.99-$14.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
(4.4/5)
23 Reviews
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Form builder, File upload & Custom forms with drag and drop Show more

CP24 Form Builder & File Upload is a versatile app designed to create aesthetically pleasing and fully functional forms with file attachment capabilities to meet a wide array of needs. This spam-free tool is ideal for crafting responsive and professional contact forms swiftly and effortlessly. Users can generate various types of forms, such as Registration, Wholesale Registration, Steps, Order Attachment, Quiz Form, and Product Feedback Form, among others, with remarkable ease. The app includes integration with Klaviyo, enabling seamless synchronization of form submissions with the Klaviyo system. It also supports essential features like admin notifications with file attachments, customer autoresponders, and Captcha to prevent bot submissions. The forms created with CP24 Form Builder are compatible across all devices, ensuring a smooth user experience.
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Responsive design
Drag-and-drop builder
Captcha support
Admin notifications
Klaviyo integration
File attachments
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Streamline: n8n 2‑Way Sync

Streamline: n8n 2‑Way Sync

  • $19-$59 / Month
  • Free Plan Available
8.2
5 Reviews
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Seamless Voiceflow Integration for Real-Time Store Data Sync Show more

Streamline Connector Voiceflow is a powerful tool designed to seamlessly integrate your online store with Voiceflow, enhancing your AI agents' capabilities. With this app, your AI can provide real-time in-stock product recommendations, order checking, and instant responses to frequently asked questions, all without the need for manual data input or complex coding. The integration syncs your store data to Voiceflow, allowing for customizable refresh rates, from hourly to monthly updates. This reduces the dependency on frequent API calls, ensuring that your AI agents remain accurate and efficient. The effortless setup requires a JSON-enabled Voiceflow account, making it accessible for users without technical expertise. By automating URL and page linking, Streamline Connector simplifies customer interactions and reduces support tickets, offering a seamless and engaging shopping experience.
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Product recommendations
Order tracking
Automatic updates
No-code setup
Real-time data sync
Faq answers
Install App
Chaterimo

Chaterimo

  • $9-$24 / Month
  • Free Plan Available
8.2
1 Reviews
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AI Customer Service Supercharged by ChatGPT, Claude or Gemini Show more

Chaterimo is an advanced AI-powered chatbot designed to enhance your Shopify store's customer service experience. The app seamlessly integrates with your store through the Shopify API, ensuring that its knowledge base is updated daily with the latest product information, descriptions, and availability. This real-time adaptability allows Chaterimo to provide accurate and relevant responses, tailored to meet your specific business needs and align with your brand's voice. Its flexible data management capabilities enable a high degree of customization, making it a perfect fit for unique customer interaction strategies. With a 7-day free trial offering full access to all functionalities, businesses can experience the platform's robust capabilities firsthand. Additionally, Chaterimo's 24/7 customer support ensures reliable assistance whenever needed, making it a comprehensive solution for enhancing customer engagement and satisfaction.
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Ai responses adaptation
Shopify api updates
Customizable brand voice
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Jinn AI

Jinn AI

  • Free Plan Available
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"Enhance Shopify sales with AI-driven chat and personalized shopping support." Show more

Jinn AI is a cutting-edge app designed to enhance the online shopping experience by offering personalized and interactive support for customers directly on your Shopify store. Seamlessly integrated, it features a branded chat and search function that aligns perfectly with your store’s aesthetic, ensuring consistency in customer engagement. The app intelligently suggests trending products and displays personalized recommendations, drawing from customer interaction history for more tailored shopping experiences. With the added convenience of allowing customers to add items to their cart directly from the chat, Jinn AI significantly boosts customer engagement and streamlines the shopping process. This user-friendly solution not only aims to increase conversions but also ensures smoother transactions, making it an essential tool for modern e-commerce platforms.
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Product recommendations
Personalized support
Branded chat interface
Add to cart in chat
Trending product display
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WonderChat: AI Support Chatbot

WonderChat: AI Support Chatbot

  • $99.99-$499.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
1 Reviews
Claim Offer
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Easily automate customer support for your store with AI Show more

The Wonderchat app is a powerful tool designed for merchants seeking to enhance their Shopify stores with advanced chatbot capabilities. With this app, store owners can seamlessly integrate their Shopify platform with Wonderchat chatbots, enabling them to access real-time product and order information instantly. This integration not only streamlines customer interactions by providing detailed responses to product inquiries but also empowers chatbots to inform customers about ongoing promotions, boosting engagement. By delivering up-to-date information, the app enhances the overall shopping experience, making it more personalized and efficient. In addition, Wonderchat simplifies the management of customer queries, allowing merchants to focus on other critical aspects of their business. Overall, the Wonderchat app is an essential tool for any Shopify merchant looking to leverage chatbots for improving customer service and sales conversions.
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Product information retrieval
Order information access
Promotion notifications
Install App
Parcelecho Order Tracking

Parcelecho Order Tracking

  • $7.9-$27.9 / Month
  • Free Plan Available
8.2
2 Reviews
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Track your order, use lookup, get email updates and tracking. Show more

Parcelecho Map Order Tracking is a robust app designed to streamline your package tracking experience. It seamlessly integrates Google Maps to provide real-time visualizations of your package's journey, ensuring you're always informed of its current location. The app stands out by offering automated email notifications, keeping you and your customers updated with the latest package status with ease. Additionally, Parcelecho allows you to incorporate a custom tracking page directly in your own store, offering a cohesive and personalized experience for your users. Whether you're managing an e-commerce store or simply want to keep tabs on your parcels, Parcelecho delivers reliable tracking tools and customer communication features. Its intuitive interface and practical functionalities make it an essential tool for efficient order management.
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Email notifications
Package location tracking
Google map support
Store tracking page
Install App

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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