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Form builder with email notifications & Whatsapp / SMS button Show more

GTOrderForm is an innovative app that allows users to effortlessly create customizable questionnaires using a simple drag-and-drop interface. Whether for business or personal use, you can tailor each questionnaire to your specific needs by adding display conditions for each field, ensuring a dynamic and relevant user experience. Once the questionnaire is complete, you can receive the answers and a summary of the order directly via email or through instant communication platforms like WhatsApp or SMS. These features can be utilized independently or in combination, providing flexibility and convenience. GTOrderForm also ensures you stay updated with instant order notifications, enabling you to respond promptly to customer needs. Streamline your data collection process and enhance your order management with this versatile app.
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Email notifications
Drag & drop
Whatsapp button
Customizable questionnaire
Sms button
Display condition

"Boost sales with AI-powered instant answers and tailored product suggestions." Show more

Ami ‑ AI Shopping Agent is designed to transform casual browsers into committed buyers by leveraging AI to predict and answer product-related questions that influence purchasing decisions directly on your product pages. By absorbing and analyzing information from your product and website pages, Ami identifies which queries most frequently drive sales and provides concise, precise, AI-generated responses at the moment of decision-making. This proactive engagement not only diminishes the volume of service inquiries but also boosts sales by keeping customers informed and interested. Additionally, Ami elegantly presents relevant product recommendations in an intuitive carousel, enhancing the shopping experience and encouraging further exploration. Its smart Q&A feature ensures instant and accurate responses, while the auto-learning capability eliminates the need for manual setup, making integration effortless. With a simple setup process requiring only a few clicks, Ami is an invaluable tool for any online business looking to increase conversion rates and streamline customer interaction.
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Product recommendations
Effortless setup
Smart q&a
Auto-learning
Conversion-driven
  • $7.99 / Month
  • Free Plan Available

"Effortlessly track NPS for enhanced customer retention; simple, insightful feedback."

  • Free Plan Available
8.2
1 Reviews

Stay in contact with your customers after their purchase Show more

Mojo is an innovative app that revolutionizes post-purchase customer engagement by utilizing WhatsApp as a primary communication channel. Unlike traditional email funnels, which often end up ignored or unread, Mojo ensures high open and interaction rates, providing a more effective way to connect with customers. With Mojo, businesses can easily set up and personalize post-purchase funnels, maximizing customer loyalty and enhancing their overall reputation. The app allows you to engage with customers as if you were their best friend, using familiar and direct communication. Additionally, Mojo offers the ability to quickly launch campaigns tailored to past customer behavior, creating targeted strategies that foster engagement and retention. By enabling advanced customer segmentation, businesses can cluster shoppers based on nuanced data points, ensuring personalized support and timely responses that drive sales and satisfaction.
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Whatsapp communication
Personalized support
High interaction rates
Personalized funnels
Behavior-based campaigns
Customer clustering
  • $9.99-$24.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
6 Reviews

Automatically Applied Discounts For Zero Party Customer Data Show more

PostRev ‑ Discounts For Data is a dynamic app designed to bridge the gap between merchants and customers through insightful surveys. By incentivizing customers to participate in pre- and post-purchase surveys, merchants can garner valuable data that informs their product development, marketing strategies, and overall customer experience enhancements. This app facilitates a win-win scenario where merchants benefit from critical insights to refine their operations, while customers enjoy automatic discounts as a reward for their valuable feedback. With features such as automatically applied discount codes, product-specific analytics, and a comprehensive overview of customer survey history, PostRev ensures a streamlined, data-driven approach to business improvement. By empowering merchants with actionable data, the app contributes to a more competitive and customer-centric market.
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Data collection
Post-purchase surveys
Automatic discounts
Product analytics
Pre-purchase surveys
  • $20-$250 / Month
  • 14 Days Free Trial
1 Reviews

"Maximize Sales & Amplify Customer Engagement" Show more

Oodles is an innovative All-In-One app designed for Shopify merchants to enhance customer engagement and boost sales. This versatile app integrates a chatbot for efficient customer support, ensuring prompt handling of inquiries and complaints across multiple channels like Facebook, Instagram, and WhatsApp Messenger. It features a robust loyalty program aimed at increasing repeat purchases and a referral system to help expand the customer base. Seamless SMS marketing functionality drives direct communication, helping reduce cart abandonment and retaining customers effectively. Furthermore, Oodles provides advanced analytics and reporting tools for insightful decision-making and business growth. By automating and streamlining communication, this app empowers businesses to transform customer interactions, unlock additional sales opportunities, and ultimately drive revenue growth.
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Referral program
Advanced analytics
Multi-channel support
Order tracking
Sms marketing
Product upsell
  • $19-$99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
22 Reviews

Learn what your customers want, and where they're coming from. Show more

UserLoop Post Purchase Surveys is a comprehensive app designed to enhance your store's customer insights and engagement. The app allows you to deploy surveys at various points in the customer journey, including checkout, cart abandonment, and post-delivery, to uncover customer preferences and origins. With advanced AI capabilities, UserLoop assists in crafting effective survey questions and provides in-depth analysis of customer responses. The app can automatically translate surveys into over 100 languages, broadening your reach and accessibility. It aids in identifying high-value customer segments, offering strategies for improving product offerings, and tracking overall customer satisfaction. Additionally, UserLoop supports checkout extensibility for seamless integration, and encourages survey participation by offering discount codes and gift cards. Export your data effortlessly to CSV for further analysis and gain actionable insights to fuel business growth.
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Multi-language support
Customer satisfaction tracking
Csv export
Email surveys
Checkout surveys
Ai question writing
  • $149.99-$399 / Month
  • Free Plan Available

Smart search and question answering all in one Show more

WiseCues is an innovative app that transforms your search bar into an intelligent assistant, seamlessly integrating question answering and product search in one convenient location. By utilizing your store's pages, it provides customers with instant responses to both general inquiries and product-specific questions. As an advanced search engine, WiseCues can intuitively handle typos, synonyms, and complex queries, ensuring a smooth and efficient user experience. This powerful tool not only alleviates the burden on customer support teams but also enhances sales and reduces product returns. With backing from Microsoft Cloud, WiseCues guarantees enterprise-level security and reliability. Additionally, it supports multiple languages and offers a seamless experience on mobile devices, making it a versatile solution for businesses worldwide.
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Multi-language support
Ai-powered search
Instant answers
Typos and synonyms
Complex queries
Seamless mobile
  • $9.99-$349 / Month
  • Free Plan Available
8.2
1 Reviews

Track All Your Packages in One Place Show more

Order Tracking - pkge is a versatile app designed to enhance your e-commerce business by providing a custom-designed order tracking service tailored to your needs. With the ability to connect with over 800 global and local logistics companies, you can track your packages effortlessly. The app offers smart notifications via e-mail and text messages, ensuring your customers stay informed about their package statuses in real-time. It allows seamless integration and customization, offering connection solutions upon request. Moreover, the app aims to boost sales by creating a branded, context-rich post-purchase experience, complete with automated notifications that keep your customers engaged. Gain insightful tracking data to optimize your shipping processes, and ensure all orders are automatically accessible through the pkge.net mobile app for a streamlined customer experience. Regular updates and new integrations are added to keep your business ahead in the competitive e-commerce landscape.
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Insightful tracking data
Custom order tracking
Smart notifications
Global logistics integration
Automated email sms
Branded post-purchase experience

"AI-driven WhatsApp sales: automate support and boost customer engagement." Show more

Wapikit ‑ Sell on WhatsApp is a powerful app designed to enhance customer interactions on WhatsApp through advanced conversational AI. It enables businesses to maintain context-aware and natural conversations, handling a variety of customer needs such as pre- and post-sales queries, support issues, and personalized product recommendations. This app ensures rapid response times, delivering replies within seconds while preserving the distinctive brand voice across numerous interactions without the need for complicated workflows. By efficiently managing customer support and driving sales without constant human intervention, Wapikit helps businesses save valuable team hours. It supports seamless, personalized communication, fostering trust and encouraging repeat purchases. With Wapikit, businesses can engage with their customers 24/7, transforming WhatsApp into a powerful sales and support channel.
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Boost engagement
Personalized interactions
Automate support
Instant customer engagement
24/7 operation
Ai-driven conversations

Automate WhatsApp notifications for orders, shipments, and abandoned carts. Show more

UIB WhatsApp Notifications is an essential tool for Shopify merchants looking to enhance customer communication through automation. This app is particularly beneficial for those selling physical products, as it streamlines the process of sending personalized WhatsApp updates for order creation, shipment notifications, and abandoned cart reminders. By automating these communications, the app reduces manual effort, allowing businesses to efficiently keep their customers informed, ultimately improving overall customer satisfaction. Merchants can customize notification templates to align with their brand's unique style, ensuring a consistent and personalized customer experience. Real-time updates help maintain customer engagement, while helping recover lost sales opportunities from abandoned carts. With UIB WhatsApp Notifications, businesses can optimize their communication strategies and drive customer loyalty effectively.
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Real-time updates
Automated notifications
Template customization
  • $10 / Month
  • 7 Days Free Trial
6.7
36 Reviews

Live order tracking for your customers. They'll love it. Show more

Order Lookup by venntov is a powerful Shopify app designed to enhance customer satisfaction and reduce support inquiries. By integrating a user-friendly portal directly into your Shopify storefront, customers can easily track their orders in real-time using just their email address and order number. This self-service feature empowers customers, providing them instant access to their order details, including any specific notes or tracking updates added by the store owner. Supporting over 100 shipping carriers, Order Lookup ensures comprehensive tracking capabilities, catering to a broad range of customer needs. Furthermore, the app offers a customizable order lookup page, allowing store owners to tailor the experience to align with their brand aesthetics. Overall, Order Lookup streamlines the purchasing process, creating a more seamless and informed shopping experience for customers.
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Real-time updates
Carrier integration
Customer portal
Customizable page
Live order tracking

AI-enhanced product insights to boost conversion and customer trust.

  • $1.99 / Month
  • 5 Days Free Trial
6.9
5 Reviews

Allow Customers to Enquiry for Product Show more

OC Product Enquiry is an innovative app designed to streamline product inquiries and enhance customer engagement with your online store. It features a user-friendly interface that effortlessly integrates with existing e-commerce platforms, making it a valuable tool for businesses of all sizes. The app offers a comprehensive suite of features, including real-time notifications to keep you updated on customer inquiries as they happen. With its advanced search functionality, users can quickly find specific products or inquiry details, ensuring efficient customer service management. Additionally, OC Product Enquiry provides detailed analytics and reporting tools, allowing you to track inquiry trends and optimize sales strategies. By simplifying customer interaction, this app helps businesses improve overall sales performance and customer satisfaction.
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User-friendly interface
Analytics and reporting
Search functionality
Real-time notifications
  • $9.9-$39.9 / Month
  • Free Plan Available
  • 7 Days Free Trial

Create and manage custom forms effortlessly for your Shopify store.

  • $109-$229 / Month
  • Free Plan Available
  • 30 Days Free Trial
8.2
1 Reviews

Automate your customer support: simple, scalable, no chatbots Show more

Chad is your intelligent self-service platform designed to alleviate the burden of overwhelming support tickets. Available 24/7, Chad empowers customers to resolve most routine issues instantly, enhancing their experience while reducing the workload on your team. With a straightforward setup process that involves merely copying and pasting your store policy, it eliminates the complexities of traditional customer support systems like macros and dialog trees. Chad supports over 1,500 couriers worldwide for tracking orders and shipping statuses, offering customers the flexibility to edit their address or items before shipping. It seamlessly connects to your support inbox, ensuring you never miss a ticket again, while providing an easy escape hatch to live support to reduce customer frustration. By automating repetitive tasks, Chad allows your business to focus on what truly matters—innovation and growth. Say goodbye to ticket backlogs and hello to unparalleled efficiency with Chad.
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Easy setup
Order tracking
Self-service platform
Address editing
Ai routing
Support inbox integration
  • $5-$100 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
3 Reviews

Intelligent AI chat agent works 24/7 to capture more sales Show more

ShopSage - AI Chat & Assist is a sophisticated AI-powered chatbot designed to enhance e-commerce interaction by automatically handling customer queries and showcasing products with a sleek hover modal. It effortlessly searches for orders and bridges language gaps, ensuring smooth communication across diverse customer bases. The app is customizable, allowing merchants to tweak its appearance, position the chat icon, and integrate it with existing shop features seamlessly. ShopSage is also highly informed, instantly updating itself with every product change, which allows it to provide accurate information consistently. For added convenience, the app includes notifications for human escalations, enabling timely responses from merchants. A free dashboard is available for managing messages, with premium options to directly engage with customers and keep track of all messages. Teaching the AI about ongoing promotions and store policies further personalizes customer interactions, making ShopSage a versatile addition to any online storefront.
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Multi-language support
Customization options
Dashboard access
Product showcasing
Auto query response
Order searching
  • $29-$99 / Month
  • 7 Days Free Trial
  • New

Intelligent support chatbot utilizing your store's data for customer queries.

AI chatbot for ecommerce: Product recommendations, FAQs, support integration, analytics.

Set up a convenient local shipping option delivered by Trellus Show more

Trellus SameDay Local Delivery is a specialized app designed exclusively for businesses in Long Island and Westchester County, New York, offering seamless integration with your Shopify store. With this app, you can provide your customers with a same-day delivery option at checkout, enhancing their shopping experience by ensuring quick and efficient service. The app simplifies logistics by allowing you to print delivery labels directly from your Shopify backend, streamlining your operations. Additionally, you can easily manage delivery availability based on individual products, ensuring your service aligns perfectly with your business needs. Trellus SameDay Local Delivery is perfect for businesses looking to improve customer satisfaction with fast and reliable delivery solutions tailored to their local area. Embrace this app to elevate your service standards and meet the growing expectations of your clientele.
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Same-day delivery
Print delivery labels
Manage delivery availability

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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