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Showing 680 to 700 of 1829 Apps

Centralize all support interactions from different channels. Show more

Aunoa CRM and Support Agents app is designed to unify customer interactions across live chat, social media, and messaging platforms into a single centralized Inbox. This innovative tool enables businesses to manage and respond to all communications efficiently, ensuring that customers and prospects receive real-time and effective responses that can enhance their overall experience. By leveraging the app's conversation software, companies can significantly reduce response times, personalize customer interactions, and ultimately boost online sales. The app further simplifies support by allowing users to create, manage, prioritize, and organize support tickets directly from the Inbox, providing a comprehensive view of each interaction and customer timeline. Additionally, Aunoa CRM utilizes AI to automate repetitive tasks, freeing up time for teams to focus on more critical engagements. This streamlined approach not only enhances customer service quality but also keeps your team agile and customer-focused.
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  • $19.99-$99.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
50 Reviews

Import/update gift cards. Unused gift card balance reminders Show more

Gift Card Factory offers an enhanced gift card experience by seamlessly integrating with your store to enable customers to send and schedule gift card deliveries directly from the Product Detail Page (PDP) via the Gift Card Postman extension. This app streamlines the process of creating and managing gift cards, allowing you to save time by autogenerating thousands of gift cards with just a few clicks. The generated gift cards are conveniently delivered to your email, ensuring efficient distribution. You can also import existing gift cards from other platforms, allowing customers to continue using their old gift cards on your new Shopify store without any hassle. The app also provides flexibility to update various gift card properties, such as balance and expiry date, and supports refunding orders on gift cards. Additionally, you can reward your loyal customers by offering free gift cards for orders exceeding a set threshold, boosting customer satisfaction and encouraging repeat purchases.
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Advanced AI chatbot for personalized, efficient customer support across channels.

  • $29.99-$140 / Month
  • Free Plan Available

AI chatbot: answers queries, recommends products & discounts Show more

CSS Ai Sales Chatbot is a powerful tool designed to enhance your online store by providing a seamless shopping experience for your customers. This AI-driven chatbot efficiently answers customer queries, recommends products tailored to individual needs, and highlights available discounts, all through engaging and natural conversations. The chatbot's appearance can be customized to align with your store's branding, and it seamlessly syncs with your current product data, ensuring up-to-date interactions. Additionally, it helps streamline communication by managing your admin inbox, offering a comprehensive support system for your sales team. The platform includes a playground feature, allowing you to test the chatbot's functionalities before going live. By simplifying the shopping process and boosting customer engagement, CSS Ai Sales Chatbot not only enhances customer satisfaction but also contributes to increased sales. Supported by a dedicated team, it’s a reliable solution for modern e-commerce businesses looking to optimize their customer service efforts.
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  • $99 / Month
  • Free Plan Available
  • 14 Days Free Trial
2 Reviews

Deliver exceptional customer service and increase sales Show more

Atlasmic Live Chat & Helpdesk is an advanced customer service platform crafted specifically for rapidly expanding ecommerce businesses. This versatile solution is designed to empower both businesses and customers by offering intuitive self-service tools that enhance customer experiences while driving revenue growth. Atlasmic enables seamless interaction with site visitors through its live chat feature, allowing businesses to efficiently resolve issues and boost customer satisfaction. Even offline, the platform captures potential leads and queries through a comprehensive contact form. Additionally, Atlasmic provides insightful analytics with a tracking tool that reveals customers' browsing history and viewed products. Customers can effortlessly check their order status, thanks to the integrated order tracking tool. Best of all, businesses can get Atlasmic up and running on their Shopify store in less than a minute, making it an ideal choice for companies at every stage of growth.
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AI-powered chatbot for 24/7 store support and product recommendations.

AI-powered chat boosts sales by tracking revenue-generating conversations.

All-In-One Customer Service, Helpdesk, Live Chat & WhatsApp Show more

Qpien - Helpdesk & Live Chat is an omni-channel customer support platform designed specifically for e-commerce stores, particularly those on Shopify. By consolidating all customer service channels into one seamless interface, it empowers support teams to efficiently manage interactions across live chat, WhatsApp, Facebook, and Instagram. This integration not only enhances the customer experience but also boosts efficiency, ultimately leading to increased sales and conversions. The platform's user-friendly design allows for easy access to product, customer, and order information without having to leave the Qpien panel. Setting up Qpien with your Shopify store is quick, taking less than a minute, ensuring businesses can hit the ground running. Overall, Qpien helps avoid lost sales by ensuring no customer conversation is missed, saving both time and money for e-commerce businesses.
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  • $9.99-$49.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
15 Reviews

Track orders at embedded page with 200+ carriers supported Show more

Parcelous Order Tracking is a convenient app designed to streamline the order tracking process for online store owners and their customers. It automatically extracts tracking numbers from order fulfillments, identifies potential carriers, and retrieves the relevant tracking information. The app creates a customized tracking page within your store, allowing customers to easily access their order status using their tracking, order number, or a linked email/phone number. By enabling self-service tracking, it significantly reduces the time spent on customer support inquiries related to shipping. The app supports carrier autodetection, eliminating the need to specify a carrier for each fulfillment, and it is capable of fetching tracking details from a wide range of carriers, rather than being limited to just a few. Additionally, it automatically fetches any additional or transit tracking numbers when available, ensuring comprehensive order tracking.
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AI-driven voice assistant for marketing, insights, and 24/7 support.

  • $7.99-$16.49 / Month
  • Free Plan Available

Postship is a shipment tracking & post-purchase experience app Show more

Postship – Free Order Tracking is a comprehensive tool aimed at elevating the shopping experience for your customers. Unlike standard order tracking solutions, Postship minimizes “Where Is My Order” (WISMO) queries by sending timely updates via SMS and email, ensuring buyers are always in the loop. The app enhances post-purchase engagement by offering a customizable, branded tracking page that features personalized product recommendations, promotional banners, and even your shop's Instagram feed to boost brand visibility. This innovative approach not only improves customer satisfaction but also encourages repeat purchases. Additionally, Postship provides advanced analytics to monitor delivery performance and customer engagement, offering valuable insights to optimize your service. By combining efficient order tracking with marketing tools, Postship helps transform your order tracking system into a dynamic customer interaction platform.
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"Streamline recruitment: post jobs, track candidates, and optimize workflows." Show more

XB Recruit Pro is a streamlined recruitment management app designed to simplify and enhance the hiring process for businesses. It offers seamless job posting, comprehensive application tracking, and an intuitive candidate management interface. With its customizable hiring workflows, businesses can tailor the recruitment process to fit their specific needs, while automated email responses ensure timely communication with candidates. The app also facilitates team collaboration by allowing role assignments and easy tracking of each stage in the hiring process. Additionally, XB Recruit Pro includes features for creating custom application forms, enabling efficient and structured data collection. Overall, it is an essential tool for businesses looking to optimize their recruitment efforts and improve hiring efficiency.
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Solve Zendesk Tickets faster with Generative AI. Show more

Stylo: AI in Zendesk is an innovative app designed to streamline customer service interactions by automatically handling a significant portion of Zendesk tickets, specifically those related to order statuses. By integrating Zendesk Support with Shopify data, Stylo employs artificial intelligence to identify order-related inquiries, retrieve the necessary order status and location information, and craft a response for the customer. This automation allows customer service teams to focus on more complex issues that require human intervention. Stylo offers flexibility for agents by providing the option to either generate message drafts or set up automatic replies to expedite responses. Additionally, it supports multilingual automatic translations, ensuring seamless communication across various languages. The app works with all Shopify plans without requiring additional add-ons and maintains brand consistency through customizable tone and language settings, enhancing customer satisfaction with every interaction.
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Effortlessly boost sales with AI-driven negotiation and instant AI support.

"Instant WhatsApp chat for stores, no coding needed, boosts sales."

  • $9-$49 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
3 Reviews

"Seamless shopping via chat: Find, select, checkout effortlessly with ShopAI." Show more

ShopAI Assistant revolutionizes the online shopping experience by integrating a user-friendly chat interface directly into your Shopify store. This innovative app allows customers to effortlessly search for products and select their preferred variants such as size and color, all within a chat environment. By facilitating direct interaction with your store, ShopAI Assistant minimizes navigation hassles and streamlines the checkout process through pre-filled Shopify checkout links. Customers can also easily modify their cart by adding or removing products through the chat, ensuring a smooth and engaging shopping journey. Designed for easy installation, the app requires no coding skills, making it accessible for any store owner looking to enhance customer interaction and boost sales. With ShopAI Assistant, provide your shoppers with quick, reliable service while reducing friction in the buying process.
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WhatsApp Shop, Support & Marketing via official WhatsApp API Show more

Hello24: WhatsApp Shop+Chatbot revolutionizes the way businesses conduct sales, marketing, and customer support by seamlessly integrating Shopify products with WhatsApp. This app allows you to quickly list all your products from your Shopify store and market them directly to customers through personalized product catalogs on WhatsApp. Not only does it provide a platform to showcase products, but it also helps businesses achieve outstanding ROI on marketing efforts by reaching large customer groups effectively. The app’s AI-powered chatbots automate customer support, significantly reducing associated costs and enhancing the customer experience. Additionally, Hello24 provides tools to auto-sync product inventory, images, descriptions, and other vital information, ensuring your WhatsApp listings are always up-to-date. It also includes smart features to recover abandoned carts with instant discounts, encouraging customers to complete their purchases. Overall, Hello24 empowers businesses to rapidly grow revenue and streamline operations using the familiar and widely used platform of WhatsApp.
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  • $5.99-$9.99 / Month
  • Free Plan Available

Effortlessly create smart, dynamic forms without coding for improved efficiency.

Automate your Returns using AI Show more

Stateset Returns Automation is a powerful tool designed to enhance your post-purchase customer experience by streamlining reverse logistics processes. This app seamlessly integrates with platforms like Zendesk or Gorgias, enabling merchants to automate their returns workflow. By leveraging your existing apps, Stateset facilitates event-driven, serverless automation, ensuring efficiency in managing returns. Once a Return Merchandise Authorization (RMA) is approved by a Customer Service Representative, Stateset orchestrates the following steps in the reverse logistics chain. Key features include automated label printing and tracking, integration with Shopify Return APIs, and processing refunds based on recommended amounts. Additionally, the app utilizes machine learning models to classify product conditions and supports line item level refunds directly tied to your orders.
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  • $9 / Month
  • 7 Days Free Trial
7.2
2 Reviews

Seamless call notifications delivery to customers. Show more

IVR OrderAlert is an innovative application designed to simplify the process of keeping customers informed about their order status through automated voice call notifications. Specifically tailored for businesses operating with Pakistan phone numbers, this app provides seamless updates on order confirmations, cancellations, and fulfillments, enhancing customer service communication. Integrated with IntelliCom networks, it ensures reliable and efficient connectivity within Pakistan. By automating these notifications, IVR OrderAlert helps businesses save time and reduce the manual effort involved in keeping clients informed. This application is an essential tool for businesses seeking to improve their customer engagement and streamline their order management processes without the hassle of continuous manual outreach. Suitable for various industries, it ensures customers are promptly notified about their order updates, fostering trust and improving overall user experience.
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Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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