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Show questions answers on product page Show more

Product Q&A by Buddy Apps enhances your e-commerce platform by allowing you to add customizable questions and answers directly on your product pages. This innovative feature empowers you to supply potential customers with valuable insights, assist in overcoming purchase hesitations, and share useful tips and commonly asked questions. Designed with both ease of use and functionality in mind, the app facilitates the creation and management of Q&A content from the backend, ensuring seamless updates and consistency. The app's responsiveness ensures an optimal viewing experience across all devices, enhancing customer engagement and satisfaction. By providing detailed information, you can build trust with your customers, aiding them to make well-informed purchasing decisions. Transform your product pages into interactive knowledge hubs and elevate your customer service experience with Product Q&A by Buddy Apps.
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Responsive design
Add questions directly
Customer-informed decisions
Backend creation
Frontend showcase

"Enable direct product inquiries via WhatsApp, enhancing customer support."

  • $19.9-$59.9 / Month
  • Free Plan Available
(3/5)
1 Reviews

Based on GPT, our chatbot assists customers in purchasing Show more

Selli ‑ AI Shop Assistant revolutionizes your Shopify store with its powerful AI-driven chatbot, designed specifically to enhance customer interactions. Leveraging the capabilities of ChatGPT, the app intuitively understands and caters to customer preferences, offering instant, personalized product suggestions by seamlessly integrating with your inventory. By doing so, it ensures customers find what they are looking for quickly and effortlessly, elevating their shopping experience while boosting your sales. Selli provides a streamlined, multilingual shopping journey where customers feel understood and valued, with the perfect product just a chat away. Additionally, the app enables shop owners to keep the chatbot's knowledge up-to-date by manually adding information, and it includes a "Statistics" section in the Shopify dashboard to keep track of performance. Direct product links shared by the chatbot facilitate a seamless transition from suggestion to purchase, enhancing overall customer satisfaction.
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Multilingual support
Direct product links
Inventory integration
Personalized suggestions
Manual knowledge updates
Statistics dashboard
  • $9-$25 / Month
  • Free Plan Available
3 Reviews

Build a beautiful FAQ quickly and easily! Show more

SlimFAQ simplifies the process of creating and managing FAQs for your websites. With its user-friendly interface, you can effortlessly craft multiple FAQs and integrate them with popular platforms like Shopify, WordPress, and Intercom. Integration is seamless, requiring only a simple code snippet, and you can personalize each FAQ with your own domain and logo to align with your brand’s identity. The app is compatible with both iOS and Android native applications, ensuring that FAQs are accessible across all devices. For developers, SlimFAQ offers a robust API, providing flexibility to integrate FAQs into any product or platform. Additional features include contact form integration and Intercom connectivity, enhancing user engagement and customer support. Whether you're a small business or a large enterprise, SlimFAQ makes managing FAQs quick, easy, and customizable.
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Brand customization
Platform integration
Quick faq creation
Multiple faq support
Ios and android compatibility
  • $39-$149 / Month
  • 30 Days Free Trial
7.5
11 Reviews

For attribution, customer insights, and better marketing Show more

AI Post‑Purchase Surveys, branded as Bestie, transforms the survey creation process, making it effortless and efficient with the help of artificial intelligence. Designed to relieve the hassle of crafting surveys from scratch, Bestie auto-generates surveys tailored to your specific needs, allowing you to engage with your customers seamlessly. With a quick onboarding process, you can have your first survey live in under five minutes. Bestie doesn't just stop at creating surveys; it offers powerful analytics, providing week-over-week performance insights. The app delivers automated insights from your customer data, enabling you to make informed decisions without any specialized expertise. Furthermore, Bestie helps you achieve better audience segmentation to understand your customers like never before, assisting in scaling your brand effectively.
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Customer segmentation
Automated insights
Effortless onboarding
Ai-generated surveys
Week over week analysis
  • $10-$299 / Month
  • Free Plan Available
  • 5 Days Free Trial
7.7
308 Reviews

Contact us forms on your page with Captcha integration. Show more

Hulk Contact Us Form is a versatile contact form builder designed to enhance your store's communication with customers. This app allows you to effortlessly embed fully customizable and responsive contact forms into your existing store theme, enhancing user interaction and experience. With its intuitive design, you can create professional-looking contact forms and personalized contact pages that align with your brand's aesthetics. The app's powerful builder provides six customizable fields, allowing you to easily tailor the forms to meet specific needs. A built-in reCAPTCHA element ensures your forms are protected against spam and abuse, promoting genuine customer interactions. Additionally, you can streamline your workflow by setting up auto-responders for form submissions and seamlessly organizing your contacts in a one-step database. The app also supports exporting entries in a date-sorted format, helping you maintain an organized and efficient communication channel.
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Customizable fields
Captcha integration
Email list building
Responsive design
Form builder
Auto-responders

Connecting You to What Matters Show more

ChatNest: Stay in touch is your ultimate tool for boosting customer engagement effortlessly. The app allows you to redirect users directly to WhatsApp with a predefined message, ensuring that communication with your customers remains seamless and efficient. By personalizing interactions, ChatNest enhances customer support and streamlines inquiries, driving more sales for your business. Its easy installation and customizable features provide an elevated experience for e-commerce platforms, making it an essential tool for modern businesses. Experience quick message redirection and a user-friendly interface with seamless integration, helping you to maintain strong connections with your customers. Try ChatNest today and redefine the way you interact with your audience!
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Customer engagement
Easy installation
Personalized interactions
Streamline inquiries
Customizable
Whatsapp redirection
  • $25-$99 / Month
  • Free Plan Available
(1/5)
1 Reviews

Engage, convert, and support Shopify customers with powerful Conversational AI. Show more

Pronto: AI Shopping Assistant is an innovative tool that enhances your Shopify store by providing real-time customer support and personalized shopping experiences. This AI-driven assistant utilizes natural language understanding to help customers effortlessly find products, ask questions, and receive tailored recommendations, all while browsing your store. By guiding shoppers efficiently through their journey, Pronto not only boosts conversion rates and increases average order values but also reduces the number of support tickets. The app syncs automatically with your product catalog and continuously improves by learning from each customer interaction. It operates around the clock, ensuring your customers have access to assistance whenever they need it. With features like smart product recommendations and a comprehensive analytics dashboard, Pronto offers valuable insights into customer behavior and preferences, making it a powerful asset for any online retailer.
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Quick setup
Analytics dashboard
Smart recommendations
24/7 customer support
Natural search

Unleash AI for exceptional customer service. Show more

Sherpa is a cutting-edge app designed to transform your customer service experience with the imPowered CS ChatBot. This AI-powered solution offers instant, personalized support by efficiently reading and interpreting your store's information, encompassing everything from order details to store policies and product specifics. Available round-the-clock, Sherpa ensures your business is always there to provide quick and accurate responses to customer questions. By leveraging customer needs and purchase history, Sherpa creates personalized interactions, enhancing customer satisfaction and fostering brand loyalty. With its reliable and consistent presence, the app helps reduce disputes, negative reviews, and refund requests. Never miss a customer inquiry again with Sherpa’s tireless support, ensuring you build strong, lasting connections with your clientele.
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Personalized interactions
24/7 availability
Dispute reduction
Instant support
Accurate answers
Store data integration
  • $4.99-$14.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
  • New

"Capture emails and notify customers when products are back in stock."

  • $69-$225 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
1 Reviews

Show product and interact in real time Show more

Oct8ne - Live chat & Chatbot is an innovative app designed to revolutionize customer interactions by providing a robust visual support system integrated with a product catalog. With Oct8ne, businesses can seamlessly present products through live human agents or automated chatbots, utilizing popular messaging platforms like WhatsApp Business API, Facebook Messenger, and Instagram. This versatile app is engineered to deliver significant benefits, such as enhancing conversion rates by up to 30%, reducing cart abandonment by 33%, and boosting the average purchase value by 60%. Oct8ne's 24/7 chatbot support ensures efficient use of time and resources while delivering consistent, personalized customer service. The unique visual support feature allows easy sharing of images and videos, offering a richer, more engaging customer experience. Additionally, it includes an intuitive, no-code visual chatbot that can be configured using drag-and-drop modules, making it accessible and easy to use for businesses of all sizes.
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Drag & drop
Real-time interaction
Chatbot support
Visual support
Integrated catalog
Human agents

Centralize and streamline e-commerce customer service across platforms effortlessly.

  • $60-$180 / Month
  • 14 Days Free Trial
6.7
10 Reviews

Centralize every order, every conversation, even social DMs. Show more

WhatsApp & Helpdesk - MyAlice is a comprehensive customer service platform designed to help eCommerce merchants capitalize on high-intent customer interactions across various messaging channels, including WhatsApp, Instagram, Facebook, Line, Telegram, and Viber. By centralizing communications, MyAlice allows businesses to seamlessly migrate from other platforms such as Gorgias, Zendesk, and Freshdesk, offering an integrated solution for managing customer inquiries. It prioritizes WhatsApp, email, chat, and social media comments/DMs in a unified feed, ensuring no customer message goes unanswered. With its live chat and social channel widget, merchants can efficiently support customers, potentially increasing sales. Additionally, MyAlice provides tools to send personalized WhatsApp campaigns, recover abandoned carts, and automate checkout reminders. This platform also integrates with Shopify, allowing users to view, edit, and manage orders directly within MyAlice, streamlining operations and enhancing customer experience.
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Live chat widget
Order management
Broadcast campaigns
Unified inbox
Cart recovery automation
  • $5-$12 / Month
  • 30 Days Free Trial
1 Reviews

Enhance customer engagement with a customizable WhatsApp chat button. Show more

EcomZ: Waz Widget enhances your online store by integrating a customizable WhatsApp chat button, allowing for real-time interaction with your customers. This tool is designed to improve customer service and boost sales, featuring both floating and embedded button options for seamless accessibility. It supports one phone number and lets you customize both the display message for the button and the default message customers send, ensuring clear and engaging communication. Setting it up is effortless, requiring no coding skills, making it ideal for users of all levels. The app is a perfect solution for store owners looking to streamline customer interaction and provide instant support on product pages. With EcomZ: Waz Widget, engage more effectively with your audience and create a more interactive shopping experience.
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Real-time customer chat
Customizable whatsapp button
Floating and embedded buttons
Editable messages
  • $3.99-$39.99 / Month
  • 14 Days Free Trial
8.2
3 Reviews

Cancel unpaid orders after x hours/days Show more

GO Rescue Payments is an app designed to streamline your payment management process by allowing you to customize rules for handling transactions. With its intuitive interface, you can easily set criteria to automatically cancel any pending orders based on specific payment methods, ensuring that your inventory is not tied up in unpaid transactions. This feature unblocks inventory instantaneously, providing operational efficiency and enabling better stock management. Additionally, the app helps in recovering pending payments, giving you a clear insight into orders yet to be completed. By keeping your order list uncluttered and up-to-date, GO Rescue Payments enhances your workflow and reduces administrative burdens. This smart tool is ideal for businesses looking to optimize their payment and inventory processes effectively.
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Auto-cancel orders
Define own rules
Unblock inventory
Recover payments

Automatically Respond to Customer Service Emails with ChatGPT Show more

Leigh.AI ChatGPT Email Support revolutionizes your customer service experience by automatically handling support emails with precision and efficiency. This innovative app utilizes advanced ChatGPT-4 AI technology to generate timely responses to common inquiries, such as tracking an order's status. With support for 95 languages, Leigh.AI ensures seamless communication with a diverse global customer base, allowing your business to scale effortlessly without compromising service quality. While it takes care of routine tasks, it smartly invites you to oversee complex issues, like refund or cancellation requests, by drafting responses for your review before sending. This balance between automation and human oversight keeps you informed and in control of crucial customer interactions. By reducing manual workload, Leigh.AI enables your team to focus on more strategic tasks, boosting overall productivity and customer satisfaction.
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Multi-language support
Order tracking integration
Automatic email responses
Ai-driven replies
Refund approval notifications
  • $19-$99 / Month
  • 30 Days Free Trial
  • New

24/7 intelligent AI chat support, customized with your business documents.

  • $99 / Month
  • Free Plan Available
  • 14 Days Free Trial
2 Reviews

Deliver exceptional customer service and increase sales Show more

Atlasmic Live Chat & Helpdesk is an advanced customer service platform crafted specifically for rapidly expanding ecommerce businesses. This versatile solution is designed to empower both businesses and customers by offering intuitive self-service tools that enhance customer experiences while driving revenue growth. Atlasmic enables seamless interaction with site visitors through its live chat feature, allowing businesses to efficiently resolve issues and boost customer satisfaction. Even offline, the platform captures potential leads and queries through a comprehensive contact form. Additionally, Atlasmic provides insightful analytics with a tracking tool that reveals customers' browsing history and viewed products. Customers can effortlessly check their order status, thanks to the integrated order tracking tool. Best of all, businesses can get Atlasmic up and running on their Shopify store in less than a minute, making it an ideal choice for companies at every stage of growth.
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Quick setup
Order tracking
Analytics
Live chat
Contact form
Inbound marketing
  • $5 / Month
  • Free Plan Available
  • 7 Days Free Trial

Easily organize your FAQs directly and native in your store Show more

**FAQs on Metaobjects** is a powerful Shopify app designed to enhance your store's content through pre-defined answers to frequently asked questions, effectively reducing the time spent on customer support. By utilizing Shopify's native Metaobjects, the app ensures seamless data ownership, stable performance, and optimized SEO, providing users with a reliable content management solution. It also supports structured data for Google's Rich Snippets, enhancing your store's visibility in search results right out of the box. The app automatically creates the metaobject definitions and guides you through content management, offering theme blocks for easy integration in the template editor. It accommodates up to 1000 entries, efficiently rendering content server-side with Liquid to maintain performance and SEO benefits. Additionally, the app offers customizable, pre-designed storefront blocks that can be easily integrated and styled with custom CSS, while also allowing developers to manage entries through Shopify's official API for a seamless experience.
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Seo optimization
Organize faqs
Native store integration
Structured data
Pre-defined answers
Theme blocks
  • Free Plan Available
(3.7/5)
19 Reviews

Easy eCommerce shipping service in Egypt Show more

Bosta Shipping is a streamlined logistics app designed to enhance the shipping experience for businesses with ease and efficiency. With just a few clicks, users can seamlessly sync their orders with the app's dashboard, allowing for a cohesive management system. The app also offers the functionality to edit order details and cancel orders, providing flexibility and control over your shipments. Printing air waybills (AWBs) has never been easier, ensuring that all necessary documentation is readily available. Additionally, businesses can request pickups directly through the app, simplifying the logistics process even further. Bosta Shipping is committed to offering a comprehensive solution that optimizes order management and logistics for all businesses.
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Edit order details
Sync orders
Request pickup
Print awbs

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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