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Showing 680 to 700 of 1325 Apps
  • $8.99 / Month
  • 30 Days Free Trial
(2.1/5)
6 Reviews

Allows Your Customers To Track Your Dropshipping Orders Show more

DropTracking - Order Tracking is a seamless solution that enhances customer satisfaction by providing real-time estimated delivery dates for every order. This app efficiently reduces the flood of customer inquiries by keeping buyers informed about when they can expect their shipments. Once you set an estimated delivery time, DropTracking takes over, automatically calculating it for all future orders without requiring further input. By minimizing uncertainty, the app significantly cuts down on support requests and helps prevent costly chargebacks. Its customizable order search page allows you to tailor the tracking experience to better fit your business needs. DropTracking not only simplifies order management but also cultivates trust and transparency with your customers.
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Reduce support requests
Automated delivery estimate
Customize search page

"AI app answers questions, creates FAQs, enhances shopping experience." Show more

Zitrone AI Shopping Assistant is an innovative app designed to enhance the customer experience by providing instant answers to product-related questions directly on your store's product pages. Leveraging the power of artificial intelligence, Zitrone pulls from your store’s data and documents to deliver precise, customized responses that help customers make informed purchasing decisions quickly. The app is fully customizable, allowing it to align with your brand's voice and create a seamless, personalized shopping experience. This not only reduces friction during the buying process but also helps drive sales by ensuring customers have all the information they need at their fingertips. With its ability to automatically generate FAQs and integrate smoothly into product pages without the need for separate chat windows, Zitrone streamlines customer interactions. Additionally, you can further enrich the knowledge base by uploading more documents and gain insights into customer interests and concerns through chat history analysis.
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Seamless integration
Customizable responses
Customer insights
Instant answers
Faq generation
Knowledge base expansion
  • $3.99-$7.99 / Month
  • Free Plan Available

Create product-specific FAQs, customize design. Enhance customer experience effortlessly. Show more

Entrfy ‑ Product FAQ Creator is a Shopify app designed to enhance the shopping experience by providing clear and accessible information directly on product pages. This tool allows merchants to create tailored FAQs for each product, customizing the design to seamlessly align with their brand’s aesthetic. By embedding detailed answers on product pages, the app ensures that important information is readily available to customers, reducing the need for support tickets and streamlining the buying process. Merchants can effortlessly manage FAQs through a user-friendly admin dashboard, with options to display them in multiple languages to cater to a global audience. Designed for ease and efficiency, Entrfy also offers 24/7 support to assist with setup and ongoing use. Overall, the app not only improves customer experience but also enhances store aesthetics, making it a valuable addition for any Shopify store looking to provide clarity and professionalism.
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Customizable design
Multi-language support
Easy faq management
Product-specific faqs
Embed on product pages
  • $19.99 / Month
  • Free Plan Available
  • 30 Days Free Trial
7.6
26 Reviews

Handle Return Requests & send Prepaid Shipping Labels Show more

The Easy Returns Management System app offers a streamlined solution for Shopify store owners to manage product returns efficiently. Designed with both the customer and merchant in mind, it simplifies the returns process by allowing customers to submit return requests effortlessly via an embedded form, without the need for login credentials. Store owners benefit from robust tools that enable easy tracking and management of returns, minimizing the operational burden. The app is packed with a variety of features that enhance the user experience and improve return handling efficiency. By integrating seamlessly with Shopify, it ensures a hassle-free setup and ongoing use. This app empowers merchants to provide exceptional customer service while maintaining control over their returns process.
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Seamless integration
Customer self-service
Return request form
Prepaid shipping labels
Efficient management
  • $6.5-$26 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
1 Reviews

Microsurveys to understand your customer's needs Show more

Survser - Popup Surveys is an essential Shopify app designed to help store owners gain a profound understanding of their customers' needs through direct feedback. This intuitive tool allows businesses to engage with their audience effectively via popup surveys, making it suitable for both solo entrepreneurs and expanding brands. With Survser, you can collect actionable insights to refine your products, enhance user experience, and boost customer satisfaction effortlessly. Customizing surveys to align with your brand's colors and utilizing flexible triggers ensure surveys appear at the most opportune moments. The inclusion of exit surveys provides crucial insights into why visitors may leave your store, while the user-friendly dashboard simplifies the analysis of responses. Stay informed with instant email notifications, keeping you updated with all feedback to drive continuous improvement.
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Popup microsurveys
Customizable surveys
Flexible survey triggers
Multiple question types
Survey response analysis
Instant email notifications
  • $19-$49 / Month
  • Free Plan Available
1 Reviews

Allow customers to reach you via texts, internet & phone calls Show more

Rippledesk: Free Calls & Texts is a versatile communication app designed for merchants, offering a floating call widget and dedicated business phone numbers with both call and SMS capabilities. It allows businesses to receive free calls directly from their websites, enhancing customer interaction without additional charges. Rippledesk offers customization features, including welcome messages, business hours, call recording, voicemail management, and an interactive voice response (IVR) phone menu. The app's shared Inbox feature helps teams stay organized by marking conversations as open or closed, tagging staff, leaving notes, and efficiently managing customer communications. With a live dashboard, sales and support teams can manage calls in real time, ensuring no conversation is missed. This tool is ideal for businesses looking to streamline their communication process and provide excellent customer service.
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Conversation management
Shared inbox
Floating call widget
Business phone numbers
Call and sms capabilities
Custom welcome messages

Instant customer engagement with customizable, cross-device social chat button.

  • $15 / Month
  • 10 Days Free Trial

Kal AI: Efficient support via intelligent, customizable chat assistant for stores.

  • $4.99-$9.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.5
57 Reviews

Effortlessly create custom forms for your store Show more

MAG: Contact Form Builder by MyAppGurus is your go-to solution for efficient and effective data collection, crucial for informed decision-making in business. With an emphasis on user-friendly design and flexibility, this app allows merchants and customers alike to engage in a seamless form creation and management experience. Its simple drag-and-drop interface enables administrators to create and customize forms effortlessly, while also providing the ability to modify and delete them as needed. The app offers multilingual support, allowing businesses to transcend language barriers and widen their reach. Additionally, managing email templates for streamlined communication is made easy, ensuring businesses can maintain a professional and responsive presence. Start transforming the way you gather and process your data with MAG: Contact Form Builder.
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Multilingual support
Custom forms
Drag-and-drop
Email management
Easy modifications
  • $4.99-$14.99 / Month
  • Free Plan Available

Enhance Shopify store with customizable, organized FAQs for improved customer support.

"AI shopping assistant: enhances experiences, boosts sales, reduces cart abandonment." Show more

Nowutalk AI Voice Sales Agent is an advanced conversational AI tool that revolutionizes customer interaction by mimicking human-like conversations and driving sales. Unlike traditional chatbots, this intelligent voice agent is designed to adapt to different contexts and provide personalized recommendations, effectively handling customer objections to enhance the buying experience. It is powered by sophisticated technologies including Brain, Memory, Intelligence, Analytics, and Predictive Marketing, which allow it to gather valuable customer insights, forecast market trends, and optimize marketing strategies. Nowutalk AI seamlessly integrates with your systems, offering easy one-click installation and automatic learning of your product catalog. By building comprehensive customer profiles from natural conversations, it enables businesses to recommend specific marketing actions tailored to individual customers, ultimately boosting conversions. Whether you are looking to streamline your sales process or provide an intuitive shopping experience, Nowutalk AI is the perfect tool to engage customers and drive growth.
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Marketing optimization
Customer insights analytics
Objection handling
Natural voice interaction
Contextual recommendations
Trend forecasting
  • $29.99 / Month
  • Free Plan Available
  • 15 Days Free Trial

Bring together human support & automation experience Show more

ProProfs ‑ Live Chat & Chatbot is a powerful tool designed to enhance customer support and drive business growth. This app enables businesses to provide 24/7 assistance through intelligent chatbots, ensuring that customer queries are addressed promptly and efficiently. By engaging website visitors in real-time, ProProfs Chat increases interaction and keeps potential customers engaged longer, improving the likelihood of conversion. The app is also adept at generating qualified leads by interacting with prospects and gathering vital information that can be used for targeted marketing efforts. Businesses can identify upsell opportunities and close sales faster by understanding customer needs and preferences through the chat platform. Ultimately, ProProfs helps businesses delight their visitors with instant support, paving the way for increased customer satisfaction and boosted sales.
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Generate leads
Increase engagement
24x7 support
Identify upsell
Grow sales

"Real-time chat support for Shopify merchants; boost sales and customer satisfaction." Show more

SenChat is a dynamic app designed specifically for Shopify merchants, aimed at enhancing customer support and boosting sales through real-time interactions. By enabling instant query resolution, it helps build trust with customers and ensures a seamless shopping experience. The app's powerful features include chat history and analytics, which allow merchants to optimize their operations based on customer interactions. With support for multiple languages and seamless integration with Shopify, SenChat provides an efficient, personalized service to a diverse customer base. Additional capabilities such as real-time visitor tracking, custom greetings for different business hours, and website integration via a unique ID enhance the app's functionality. Moreover, SenChat supports storage integration with Google Drive and Cloudinary, making it easy to manage chat images. Overall, SenChat empowers merchants to engage effectively with their customers, fostering satisfaction and loyalty.
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Multi-language support
Shopify integration
Website integration
Visitor tracking
Real-time support
Custom greetings

Direct exchanges and sustainable returns Show more

Ingrid ‑ Returns and Exchanges is a cutting-edge returns automation platform tailored for fashion brands, designed to simplify and enhance the returns process. Formerly known as Turnr, Ingrid facilitates seamless one-click exchanges and enables customer-to-customer returns, fostering a sustainable marketplace. By converting returns into new purchases, the app not only reduces costs but also minimizes transport, leading to eco-friendly operations. The platform is equipped with advanced data analytics that offer rich insights into return reasons, shopper behavior, and product issues, allowing brands to optimize their reverse logistics strategies effectively. The user-friendly interface features a white-label returns portal, ensuring a smooth and branded customer experience. Additionally, Ingrid offers an all-in-one returns handling system with a real-time dashboard, empowering businesses to boost revenue and enhance customer loyalty.
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One-click exchanges
Data collection
Real-time dashboard
All-in-one platform
Customer-to-customer returns
Reverse logistics optimization
  • $9-$99 / Month
  • Free Plan Available
  • 14 Days Free Trial
8
16 Reviews

Automate Customer Support, Instant FAQ in Chat, Live Chat Show more

Relish AI Chatbot is a cutting-edge virtual shopping assistant designed to enhance your e-commerce business by providing round-the-clock customer support. This AI-powered solution allows you to automate responses to common queries about products, order statuses, and subscription management, ensuring prompt and accurate information is always at your customers' fingertips. By delivering instant answers and engaging users with conversational FAQs, the chatbot not only keeps your customers satisfied but also helps increase store conversions. If the chatbot encounters questions outside its scope, it seamlessly transitions to a human representative, maintaining a smooth customer experience. Personalized conversational campaigns further tailor interactions based on the type of customer and the page they are viewing, enhancing engagement and satisfaction. With Relish AI Chatbot, streamline your support processes, boost sales, and free up valuable time for other business tasks.
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Subscription management
Virtual shopping assistant
Automated customer support
Instant faq responses
Order status updates
Human hand-off
  • $9-$79 / Month
  • Free Plan Available
8.2
1 Reviews

Know about shipping issues before customers do Show more

ShipAware is an innovative app designed to alert businesses to potential shipping issues before they escalate into customer complaints or refund requests. By receiving timely alerts for late shipments, unscanned packages, or late fulfillments, including those involving dropship or 3PL orders, businesses can proactively address shipping delays. The app helps reduce support tickets by automatically notifying customers about their order status, helping to manage expectations and improve satisfaction. ShipAware provides a comprehensive dashboard that allows businesses to view and filter all their shipments in one place, streamlining logistics management. Users can also set estimated delivery times and receive alerts when these times are exceeded, allowing for quick responses to any delays. With support for all US carriers, and the ability to connect easily to shipping software or shopping carts, ShipAware offers seamless integration into existing operations. Recommended actions based on tracking data help businesses mitigate potential issues, further enhancing shipping efficiency and customer experience.
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Multi-carrier support
Late shipment alerts
Auto customer emails
Shipment status dashboard
Set delivery estimates

Interact With Your Customers & Boost Traffic Show more

ShopQA ‑ Question And Answers is an app designed to foster enhanced interaction between you and your customers, facilitating better business growth through meaningful engagement. It features two distinct layout options: Accordion View and List View, allowing you to choose the presentation style that best suits your needs. Customers can easily ask questions at the click of a button, and you can respond to them, providing valuable insights and solutions. The app offers customizable layouts, enabling you to tailor the interface according to your store's aesthetic. Key functionalities include the ability to create, edit, and delete questions or answers, and manage their status by activating or deactivating them. Bulk actions for deletion and status updates streamline management, helping you maintain a clutter-free environment, thus enhancing overall user experience. Engage effectively with your clientele to boost store traffic and improve customer satisfaction using ShopQA.
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Customizable layout
Ask questions
Create, edit, delete
Set status

Instant KakaoTalk order updates for your customers Show more

Kakao Alimtalk Notifications is a versatile app designed to bridge the communication gap between Shopify merchants and their South Korean customers by leveraging the popular messaging platform, KakaoTalk. This tool ensures that customers receive real-time updates on their orders, including confirmations, shipping details, deliveries, and any potential refunds, which significantly reduces inquiries and enhances overall customer satisfaction. Merchants have the flexibility to craft personalized message templates and choose between utilizing their own KakaoTalk profile or defaulting to the Seoul Commerce profile. The app's integration within the Shopify admin interface simplifies the setup process, eliminating the need for additional accounts or external websites. Its ease of use empowers businesses to maintain strong connections with their Korean consumer base and fosters a seamless shopping experience.
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Integrated with shopify
Custom message templates
Instant order updates

AI chatbot enhancing shopping with real-time, data-driven customer support. Show more

Smart Chatbot AI Assistant is a dynamic, AI-powered tool designed to enhance your Shopify store's customer service experience. This versatile chatbot seamlessly guides customers through your store, providing accurate and timely answers by leveraging data from your products, pages, blogs, store policies, and discounts. By automating responses to repetitive queries, it significantly reduces the workload on support staff, allowing for a more efficient allocation of resources. The chatbot's ability to understand and engage in natural, conversational interactions ensures a smoother, more personalized shopping journey for users. Additionally, it supports real-time discount enquiries and order tracking, enabling customers to access crucial information with ease. Overall, Smart Chatbot AI Assistant elevates customer engagement and satisfaction, making online shopping more intuitive and enjoyable.
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Order tracking
Real-time support
Natural conversation
  • $9-$199 / Month
  • Free Plan Available

Ranavo: Streamlined 24/7 AI chatbot for enhanced customer support efficiency. Show more

Introducing Ranavo, a cutting-edge chatbot designed to transform your customer service experience. Ranavo provides immediate, accurate answers to common customer inquiries, such as shipping fees, product details, and order statuses, seamlessly integrating with your store to offer 24/7 support without manual intervention. By automating responses, you can significantly reduce customer wait times, boost satisfaction, and free up your team to address more complex issues. This enhances the overall shopping experience, leading to increased customer loyalty and potential sales. Ranavo also offers custom AI training, allowing you to upload data sources for tailored, precise responses, and ensures seamless agent handoff for more complicated queries requiring live support. With branded customization to reflect your store's visual identity and comprehensive analytics to track issue resolution and interaction trends, Ranavo is the complete solution for elevating your customer support.
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Automated responses
Seamless integration
Comprehensive analytics
Custom ai training
Branded customization
24/7 ai chatbot

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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