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AI Powered Customer Support Show more

SolveBot is a comprehensive customer support solution seamlessly integrated into your Shopify admin dashboard. It streamlines the process of managing customer inquiries by routing emails sent to your designated support address directly to the SolveBot system. The AI backend then drafts intelligent and contextually relevant responses that are emailed back to your customers, ensuring efficient and effective support. Users can optimize SolveBot's performance by enriching the AI training manual with store-specific policies and product information, thereby improving the AI Assistant's ability to handle complex queries. With features like automated ticket management and rapid response generation, SolveBot empowers businesses to elevate their customer service operations. The app fosters a robust support environment that adapts and grows with your ecommerce needs on Shopify.
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Email response automation
Ai ticket management
Ai training manual

"One-click product export with images, variants, and metafields."

  • Free Plan Available
8.2
2 Reviews

Integrate Facebook Chat without ANY Coding... Show more

Facebook Chat Flux is an intuitive app designed to enhance customer engagement and boost sales by integrating Facebook Messenger chat functionality directly into your website. By simply installing the app, customers can easily contact you at any time through a convenient messenger icon, ensuring seamless communication. It offers a variety of styles and color options to seamlessly blend with your store's design, and setup is quick and straightforward—just enter your Facebook page name and you're ready to go. Facebook Chat Flux is optimized for all devices, guaranteeing a consistent user experience whether accessed via desktop, laptop, tablet, or smartphone. This app empowers businesses to better understand their customers, allowing for personalized communication and improved sales strategies. With its user-friendly interface and customizable features, Facebook Chat Flux is an ideal solution for businesses looking to enhance customer interaction and drive conversions.
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Quick setup
Multi-device compatibility
Customizable styles
Real-time chat
  • $8.99-$69.99 / Month
  • 30 Days Free Trial
8.2
1 Reviews

Stop returns and retain revenue with Cashback Offers. Show more

Win-Win Returns is an innovative app designed to transform the typically negative experience of product returns into a positive interaction for both businesses and customers. By offering a special Cashback Offer when a return is requested, this app helps businesses retain revenue and reduce the volume of returns, all while keeping the customer relationship alive. The easy setup ensures that businesses can quickly start seeing immediate value with minimal hassle. Win-Win Returns goes beyond solving the issue of returns by enhancing customer happiness and loyalty through unique cashback incentives. Additionally, the app streamlines the returns process with features like automated request approvals and customizable rules, saving time and reducing the costs associated with returned inventory. Transform the way you handle returns today and create a truly win-win scenario for your brand and customers.
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Easy setup
Cashback offers
Automate returns
Create rules
Auto-approvals

Aumente sua conversão com recomendações personalizadas por IA Show more

RD Station Personal Shopper is a cutting-edge app designed to enhance your online store by offering personalized shopping experiences. By integrating advanced artificial intelligence, the app engages with customers through chat to provide tailored product recommendations and answer queries, ensuring a seamless shopping journey. Customers can conveniently explore items and complete purchases directly within the chat interface, improving overall engagement and significantly reducing cart abandonment rates. This intelligent shopping assistant learns from the cataloged products, adapting recommendations to align with customer interests over time. With features like occasion-based shopping and product relation discovery, the RD Station Personal Shopper transforms how consumers interact with your store, making it more interactive and user-friendly. Ultimately, this tool helps sellers boost conversions and build stronger relationships with customers by delivering a personalized and efficient shopping experience.
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Personalized recommendations
Ai-driven chat
Cart management
Shopping journey guidance
Product exploration
  • Free Plan Available
  • 7 Days Free Trial
8.2
8 Reviews

Chatbot for Big Catalog, technical products and SKU heavy shop Show more

Xena: Proactive Lead Capturing is a dynamic app designed to boost sales and customer engagement for Shopify merchants. By utilizing its advanced Lead Capturing Chatbot and Live Chat functionalities, businesses can effortlessly increase conversions and enhance customer interactions. The app allows merchants to automate messages with customizable delays on each page, effectively attracting and engaging visitors. It encourages visitors to share their contact details, inquire about products, and engage in real-time conversations, making it an ideal tool for converting website traffic into sales. With its ability to capture visitor information through tailored prompts and deliver targeted messages, Xena simplifies lead generation and elevates customer support effortlessly. The live chat feature facilitates instant interaction, enhancing customer satisfaction through proactive outreach and real-time assistance.
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Real-time conversations
Live chat
Customizable prompts
Visitor engagement
Lead capturing
Targeted messages
  • $2.99-$8.99 / Month
  • 3 Days Free Trial
8.2
1 Reviews

Customize thankyou page & set post purchase surveys faqs, rate Show more

The EXT Thank You Page & Surveys app is designed to enhance your online store's customer interaction by customizing the default order confirmation page into a personalized thank you page. This app helps maximize store conversions by integrating post-purchase surveys directly on the thank you page, enabling you to gather valuable customer feedback through ratings and interactive widgets. Additionally, you can build engaging landing pages with a variety of features, including countdown timers for upcoming sales and offers, creating anticipation and hype with multiple customizable templates. The app also allows you to collect detailed feedback survey data in the backend, complete with customer details, to better understand their preferences and improve your offerings. Further enhance your thank you page by displaying social media links to drive more traffic to your platforms. With the flexibility to modify logos, background colors, and social sharing links, this app provides a comprehensive solution for an engaging post-purchase experience.
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Countdown timer
Post-purchase surveys
Custom thank you page
Ratings feedback widgets
Landing page features
Social accounts links

Shipping Protection-Rev Share-Customer Support-Compatibility Show more

Solace Shipping Protection is your comprehensive solution for eliminating shipping anxieties, providing peace of mind at every stage of the delivery process. This innovative platform ensures that products are safeguarded against loss, damage, or theft, allowing customers to feel secure while enhancing merchants’ revenue opportunities. Enjoy the benefits of a user-friendly dashboard that simplifies viewing claims, managing revenue shares, and automating payouts and payments. Solace stands out with its seamless claim support and dedicated customer service, transforming shipping concerns into opportunities for fostering customer loyalty through quick and efficient responses. Best of all, there are no contractual obligations, offering flexibility and assurance for users. Embrace a worry-free shipping experience and let Solace take the stress out of deliveries.
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Shipping protection
Automated payouts
Revenue share
Seamless dashboard
Claims support

Answer customers inquiries faster with WhatsApp integration Show more

WhatsApp King | צ'אט בעברית is an intuitive WhatsApp plugin designed to seamlessly integrate with your store's design and language preferences. This tool allows businesses to customize which phone number receives messages, enhancing real-time, personalized customer service and reducing the risk of losing hesitant customers. Users can personalize all text elements in the plugin to maintain their store’s unique marketing language, ensuring consistent branding. The plugin initiates conversations on-site before transitioning to WhatsApp, providing access to customer numbers for responsive service. It offers the flexibility to assign any WhatsApp number for personal or business responses. Optimized for Hebrew and right-to-left text alignment, WhatsApp King caters to Hebrew-speaking customers with ease. Additionally, it is supported by a Hebrew-speaking customer service team for convenient assistance.
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Easy integration
Quick responses
Integration with whatsapp
Customizable texts
Real-time support
Hebrew support
  • $5.99-$11.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
8
64 Reviews

FAQ Page, FAQ Accordions, Product FAQ, Helpdesk/Support Corner Show more

Corner FAQ Page & Help Center is a streamlined solution for setting up an FAQ page or helpdesk on your store without the hassle of liquid code editing. This app allows you to fully personalize the appearance to align with your brand, utilizing icon packs and themes to create a cohesive look. With its rich text editor supporting HTML and Markdown, creating FAQ articles becomes intuitive, featuring drag and drop functionality for effortless reordering. It seamlessly accommodates multilingual support with UI text auto-translated into 20 languages, and offers management of FAQ content in multiple languages. FAQs can be strategically organized into categories such as Shipping, Returns, and Product-related queries, and assigned to specific product pages in an accordion style. The app includes a unique help widget with contact options through WhatsApp and Email, enhancing customer interaction. Additionally, Corner FAQ Page & Help Center provides a free migration service, ensuring a smooth transition from your old FAQ setup to this user-friendly platform.
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Easy setup
Translation support
Fully customizable
Drag & drop
Rich text editor
Product-specific faqs
  • $10-$200 / Month
  • Free Plan Available
9.1
38 Reviews

LINE ID connect with a variety of LINE message & social login Show more

CRM PLUS on LINE is a powerful tool designed to seamlessly integrate your Official LINE Account with Shopify, enabling businesses to enhance their communication strategies through customized LINE messages. Tailor your messaging to specific customer segments, such as new buyers, by utilizing Shopify customer tags to precisely target your audience. The app also supports the integration of social logins, like LINE Login, into your Shopify Plus store, enhancing user experience and engagement. Enjoy the convenience of adding LINE integration blocks to the Shopify order status page and My Page, ensuring a cohesive customer journey. Automate crucial notifications like abandoned checkout messages, restock alerts, and more directly on LINE, enhancing customer retention and satisfaction. The application allows for the delivery of tabbed or dedicated rich menus to select customers, ensuring personalized interactions. To further optimize operations, take advantage of more flexible delivery automation through seamless integration with Shopify Flow. Benefit from free initial setup support to get started effortlessly.
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Social login integration
Order status updates
Line message automation
Customer tag messaging
Rich menus delivery
Flow integration support
  • $4.99-$24.99 / Month
  • Free Plan Available

Seamless WhatsApp and Telegram widgets for your store. Show more

BlissScale Support Widgets offer a transformative customer service experience for e-commerce businesses. The app integrates seamlessly with WhatsApp and Telegram, providing a direct line of communication that's both intuitive and robust. With a straightforward installation process and user-friendly design, these widgets are versatile enough to handle unlimited traffic. Customize your support appearance using a variety of unique widget designs that maintain responsive aesthetics on any device. The app supports multiple profiles, letting you manage different social media and messaging platforms from one central location. You can also enhance your customer service efficiency by scheduling availability to clearly show online support across your communication channels. Furthermore, BlissScale allows for customizable links, letting you include social media, email, phone numbers, and pre-filled messages, streamlining the user experience and interaction with your brand.
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Customizable designs
Responsive layout
Multiple profiles
Scheduling supported
Pre-filled messages

Your destination is our goal Show more

Airpak Express is a seamless solution for all your shipping documentation needs, integrating fully with the Airpak Express online system. This user-friendly app is easy to install and configure, ensuring that you can efficiently create high-quality and accurate shipping documents. Whether your packages are destined for local or international locations, Airpak Express ensures that the necessary documentation is generated swiftly and correctly. It acts as a one-stop platform where you can manage various types of shipment documentation effortlessly. Additionally, the app provides your customers with a self-service feature, allowing them to access up-to-the-minute status updates on their orders. This functionality not only enhances the shipping process but also improves customer satisfaction with real-time information.
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Customer self-service
1-stop platform
High-quality documentation
Quick shipment documentation
Real-time order status
  • $1.9-$9.9 / Month
  • Free Plan Available

Transfer your customer information to your phone or PC Show more

Wise Customer Exporter is an intuitive and efficient tool designed to streamline the process of exporting customer data from various platforms. With its user-friendly interface, businesses can seamlessly extract and organize crucial customer information, ensuring data is ready for analysis and integration into other systems. The app supports a wide range of file formats, making it adaptable to diverse business needs and compatible with numerous customer relationship management (CRM) and enterprise resource planning (ERP) systems. Its robust filtering options allow users to customize exports, ensuring only the most relevant data is captured. Enhanced security features guarantee that sensitive customer information is protected during the export process. Ideal for businesses of all sizes, Wise Customer Exporter simplifies data management, helping organizations make informed decisions quickly and efficiently.
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Whatsapp integration
Mobile compatible
Data export
Quick communication
  • $129-$449 / Month
  • Free Plan Available

AI Sales Chatbot: 24/7 Support, Boost Sales and Customer Experience Show more

Neuralens AI Sales Chatbot is your ultimate solution for maximizing sales efficiency during high-demand periods like Black Friday and Cyber Monday. This AI-driven chatbot functions as a knowledgeable virtual salesman, available 24/7 to guide customers through their shopping journey. It seamlessly handles customer inquiries, resolves FAQs, and assists in finding the perfect product by providing tailored recommendations and comprehensive product comparisons. Neuralens AI enriches product data and images to ensure a deep understanding of your inventory, acting as an AI Product Expert. Customers can even upload images to find matching or similar products, enhancing their shopping experience. The chatbot is continuously trained on your company's unique policies and brand standards, ensuring it always remains current and aligned with your brand voice. When complex issues arise, it smoothly transitions interactions to live chat support, maintaining high customer satisfaction levels.
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Product recommendations
Order tracking
Image-based search
24/7 product support
Resolve faqs
Live chat handoff
  • $4.99 / Month
  • 5 Days Free Trial
1 Reviews

Easily cancel and refund orders made by you or your staff. Show more

Better Canceled Orders is a streamlined app designed to effortlessly manage unwanted orders in your webshop. With this app, you can automatically cancel orders placed by specific individuals, such as test customers or staff, without any need for manual intervention. By using this tool, you can conduct realistic tests of your purchasing process to gain valuable insights, assess the efficiency of your checkout system, and identify potential areas for improvement. The app allows you to easily manage and update email lists for both test and staff accounts, ensuring that only the necessary orders are processed. This automated solution helps in maintaining order accuracy and enhances the overall effectiveness of your online store's operations.
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Automatic order cancellation
Manual intervention not required
Identifies specific individuals
Cancels test customer orders
Cancels staff orders
Configurable email lists
  • $9 / Month
  • Free Plan Available
9.1
1 Reviews

Allow customers to contact you using Whatsapp Chat Show more

Smartarget WhatsApp Chat is a versatile tool designed to streamline communication between businesses and their customers by integrating WhatsApp contact options directly into your website. With most potential customers already familiar with WhatsApp, this app leverages the platform's trust and familiarity to enhance customer engagement and accessibility. A WhatsApp icon becomes a constant presence on all pages of your site, ensuring visitors can easily reach out with inquiries and receive timely responses. Customization options allow businesses to tailor the chat's appearance to seamlessly blend with their website's aesthetic. The app supports functionality across both computers and mobile devices, accommodating users regardless of their browsing preference. Moreover, it offers the flexibility of showcasing one or multiple customer service agents, providing personalized customer support and ensuring no potential lead is ever missed.
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Responsive design
Customizable style
Multi-agent support
Easy contact
  • $1068-$5 / Month
  • Free Plan Available
  • 7 Days Free Trial
6.6
5 Reviews

WA Catalog, Order + Abandoned Cart Recovery, Inbox, Broadcast Show more

Gallabox WhatsApp Automation is a powerful tool designed to enhance customer engagement and boost sales through strategic communication. This app allows businesses to send pre-order notifications via WhatsApp, helping recover abandoned carts with personalized offers tailored to each customer. Users can set up automated welcome and away messages, ensuring that customers are always informed and engaged, even outside business hours. Gallabox also facilitates communication about order statuses, payment details, and shipping updates, enhancing the overall shopping experience. With the ability to cross-sell through targeted, segmented broadcasts, businesses can efficiently alert specific customer groups about new product launches. Additionally, the app supports building no-code bots for product discovery and cross-selling, making it easier to cater to different customer segments and drive additional revenue. Overall, Gallabox streamlines communication and strengthens customer relationships, leading to increased sales and improved customer satisfaction.
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Cross-sell offers
Abandoned cart recovery
Order status updates
Shipping updates
Pre-order notifications
Payment details notifications

Enhance Shopify support with AI-driven efficiency and round-the-clock assistance. Show more

Ask Oskar: AI Chat Assistant is a powerful tool designed to optimize your Shopify store by providing seamless and intelligent customer support. This AI chatbot learns from your store's product and order data to deliver precise and dependable assistance around the clock. By automating routine inquiries, Ask Oskar reduces your team's workload, enabling you to focus on other critical business operations. It enhances the shopping experience with personalized product recommendations and efficient order tracking, ensuring customers receive instant responses that are accurate and devoid of human error. Effortlessly integrated into your Shopify store, Ask Oskar offers a customizable chat widget to align with your brand's aesthetics and even allows for fallback options when the AI cannot provide an answer. With Ask Oskar, elevate your store's customer service and ensure a smooth, engaging shopping experience for your customers.
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Personalized recommendations
Order tracking
Easy integration
Customizable widget
24/7 assistance
Ai-driven efficiency

Automated Whatsapp Verified Event Order Show more

Koala Plus is a cutting-edge app designed to enhance communication between Shopify merchants and their customers through the power of automated WhatsApp notifications. With Koala Plus, customers receive timely order confirmations immediately after making a purchase, providing peace of mind and transaction assurance. As their order progresses, the app sends real-time shipping updates, ensuring that customers are always in the loop regarding their delivery status. In cases of refunds or returns, Koala Plus promptly notifies customers, fostering transparency and trust. The app operates fully automated, streamlining communication without any manual intervention and ultimately saving merchants valuable time. All notifications are dispatched using a verified and trusted WhatsApp account, delivering reliable and official messages. To utilize Koala Plus, customers need to have a registered WhatsApp number, paving the way for seamless and direct interaction.
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Order confirmation
Refund notifications
Shipping updates
Fully automated
Verified account

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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