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AI-driven video avatars for interactive and intelligent customer support.

  • Free Plan Available
8.2
1 Reviews

Artificial Intelligence-based Virtual Assistant Show more

OnChat is an innovative AI chatbot creation platform designed to help you effortlessly build your own virtual assistant. By training the chatbot with content from your website or other textual materials, you can ensure that it understands and accurately responds to inquiries from your site visitors. This automation not only provides quick, consistent, and reliable answers but also enhances the efficiency of customer service by minimizing the need for manual interaction. Furthermore, OnChat enables 24/7 availability, ensuring that your audience receives support anytime, day or night. Its ability to conduct human-like conversations creates a seamless and engaging user experience, fostering improved customer satisfaction. With OnChat, you can transform your website into an interactive, responsive, and customer-friendly platform.
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Automated responses
24/7 availability
Improved efficiency
Human-like conversations
Easy chatbot creation

Transforme as Trocas e Devoluções em uma experiência WOW! Show more

Trocas, Devoluções e Garantias é um aplicativo inovador que facilita e automatiza o gerenciamento de trocas, devoluções e garantias para equipes de atendimento, garantindo assim uma experiência pós-venda excepcional para os consumidores finais. Com uma interface administrativa intuitiva, o app agiliza processos como reembolsos e geração de novos pedidos, além de oferecer uma variedade de ferramentas úteis. Ele opera de forma contínua, permitindo a automatização total das operações 24 horas por dia. O aplicativo também permite a integração com o sistema de gerenciamento de pedidos FullComm, facilitando operações fiscais de forma automática. Além disso, oferece uma função de retenção que incentiva clientes a optarem por vales-compras em vez de reembolsos, ajudando a fidelizar consumidores. Através de um painel gerencial, os usuários têm acesso em tempo real ao status de postagens, trânsito e outras ações relacionadas aos processos de assistência.
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Customer retention
Automated returns
Refund automation
Warranty management
Automated exchanges
Intuitive admin panel
  • $124.9-$249.9 / Month
  • 7 Days Free Trial
8.2
1 Reviews

1-on-1 Video Sessions with your Most Active Site Visitors Show more

Uptok is an innovative Live Video Commerce app that revolutionizes customer interaction by facilitating 1-on-1 video chats directly on your website. Designed for businesses looking to engage with high-intent customers, Uptok moves beyond impersonal chatbots and tedious forms, focusing instead on genuine human connections. This human-first platform leverages AI-driven algorithms to maximize real-time face-time between your team and potential buyers, ensuring your video interactions are as effective as possible. Key features include live intent detection, allowing you to focus on your most serious shoppers, and the Stream & Greet function, which lets you engage and assist customers with a friendly wave. Additionally, Uptok enhances customer interaction with smart in-session capabilities, enabling you to suggest personalized products and offer custom discounts. Perfect for businesses wishing to elevate their customer service through meaningful, personalized engagement, Uptok offers a seamless way to boost your video commerce ROI.
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Live intent detection
Stream & greet
Smart in-session interactions

Protect your customers from lost, stolen, or damaged orders Show more

Delivery Protection is a cutting-edge app designed to safeguard your purchases against theft, damage, or unforeseen incidents. It offers a seamless experience, allowing users to effortlessly add protection to their orders with just a few taps, eliminating the need for complex processes. The app's intuitive interface ensures that everyone can navigate it with ease, making it accessible to users of all ages and tech-savvy levels. With hassle-free claims, customers can manage their protection plans and claims without encountering any obstacles, ensuring swift resolutions when issues arise. Supported by a dedicated customer service team, the app provides exceptional support to address any queries or concerns users might have. Delivery Protection offers peace of mind by guaranteeing that your valuable orders remain secure from the moment of purchase until they reach your doorstep.
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Seamless integration
User-friendly interface
Easy order protection
Hassle-free claims
  • $3.99 / Month
  • 7 Days Free Trial
7.9
14 Reviews

Let your Customers ask Questions and get Answers Show more

Enorm Ask a Question is a versatile app that empowers customers to inquire about multiple products seamlessly, enhancing your understanding of popular items. The app notifies administrators via email every time a question is posed, ensuring prompt attention and engagement. Admins have the flexibility to respond directly through email or on the question board, with all answers prominently displayed on the respective product pages. The app is designed with easy customization in mind, allowing you to tailor the "ask a question" feature to align with your website's theme effortlessly. Its responsive layout ensures optimal performance across various devices, enhancing user experience for both customers and administrators alike. Enorm Ask a Question not only enhances customer interaction but also provides valuable insights into product demand and customer preferences.
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Easy customization
Ask questions
Question notification
Respond via email
Answer on product page
Responsive layout
  • $8.99-$14.99 / Month
  • Free Plan Available
  • 3 Days Free Trial
9.1
1 Reviews

PayPal tracking, Auto sync tracking info to PayPal Accounts Show more

PalSync PayPal Tracking Sync is a powerful tool designed for e-commerce merchants to effortlessly manage their transaction tracking. With the ability to add tracking numbers to PayPal and Stripe in just five seconds with a single click, PalSync significantly reduces the administrative burden while enhancing order verification. This efficiency helps merchants mitigate the risks of payment fraud, disputes, and chargebacks, ensuring smoother transactions and quicker fund releases. By providing real-time tracking information, the app ensures customers receive timely updates, increasing their satisfaction and reducing anxiety over their orders. Additionally, PalSync allows users to seamlessly update tracking information for transactions up to 365 days old, ensuring comprehensive record-keeping. The app also features courier mapping capabilities, effectively synchronizing courier data from Shopify to PayPal. With PalSync, managing e-commerce transactions becomes less time-consuming and more secure, boosting customer trust and merchant confidence.
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Performance tracking
Courier mapping
Real-time tracking
Auto sync tracking
Order verification
Old orders processing
  • $5-$100 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • New

AI-powered product recommendations and order tracking for Shopify stores.

"Spacious AI chat enhancing shopping with intuitive product displays." Show more

Sauja AI Chat & Product Search is designed to transform the online shopping experience by addressing a common problem with AI chat tools: limited display space that hinders product browsing. With Sauja, shoppers enjoy a spacious product display window that makes discovering and selecting items effortless and intuitive. The app features AI interactions that engage with customers and guide them smoothly to their desired products through intelligent nudges. Users can easily add products to their cart directly from the large display, streamlining the purchasing process. Merchants benefit from a user-friendly backend, allowing them to customize the app's design and responsiveness to suit their needs. As part of its launch promotion, Sauja AI Chat is currently free for all merchants, offering a risk-free opportunity to enhance their customers' shopping experience with a modern touch.
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Spacious product display
Ai-guided discovery
Seamless cart addition
Customizable backend
  • $15 / Month
  • 14 Days Free Trial
8.2
1 Reviews

Customer Community, Shoppable Blogs & Rich Customer profiles Show more

Stackend: Customer Community is a cutting-edge app for Shopify stores that enhances the online shopping experience by fostering a sense of community among users. It transforms e-commerce into a collaborative activity with features like customer feeds, comments, and personalized profiles, all seamlessly linked with your store's inventory. In a highly competitive market, Stackend emphasizes the importance of community-building as a core strategy, making customers active participants in your brand's narrative. The app supports a blog shopping feed where products are intertwined with editorial content and storytelling, offering a richer shopping experience. It also includes rich customer profiles that host microshops and personal feeds, enhancing user engagement. By enabling product comments, customers can share insights and help each other find the ideal products, boosting loyalty and fostering a sense of belonging. This community-driven approach not only invigorates your store but also turns your customer base into a powerful brand asset.
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Rich customer profiles
Blog shopping feed
Product comments
Customer community
Community shopping

Leverage AI to address customer inquiries, improving customer Show more

Elephant AI is an innovative application designed to support international businesses by delivering top-notch customer service. Utilizing advanced multilingual capabilities, this app provides instant and precise responses to customer inquiries, ensuring a seamless user experience across different languages and cultural contexts. Its integration with Shopify makes it an essential tool for e-commerce platforms, addressing both pre-sales and post-sales questions, which helps in improving conversion rates and reducing return rates. The app learns and adapts over time by analyzing historical conversations, enhancing its effectiveness with continuous use. With its ability to provide answers through various modalities, Elephant AI caters to diverse customer needs, ensuring that interactions are both engaging and informative. Furthermore, the app's backend management of conversations allows businesses to gain insights into user preferences and behavior, ultimately offering intelligent product recommendations that drive sales.
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Shopify integration
Self-learning ai
Real-time answers
Multilingual responses
Backend conversation management

Seamless order tracking on your store with phone OTP Show more

TREX Parcel revolutionizes order tracking by eliminating the need for cumbersome email trails and redirecting to courier websites. Using only a phone number and an OTP, customers can access real-time tracking directly on your website, ensuring a seamless experience. The app enhances customer satisfaction with built-in support features and provides comprehensive data analytics on delivery times and common issues, highlighting areas for improvement. TREX Parcel’s customizable interface allows businesses to tailor the tracking appearance to match their brand, providing a consistent customer journey. By integrating effortlessly with existing customer support, it ensures prompt and personalized assistance, making order tracking not just efficient but stylish and customer-centric. Simplify the tracking process and put the focus back on your customers with TREX Parcel.
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Customizable appearance
Real-time tracking
Phone otp
Delivery time data
Issue analysis
In-app support
  • $3.99-$5.99 / Month
  • Free Plan Available

Effortlessly personalize sign-up with profile pics and marketing preferences. Show more

Juicy User Profile is a dynamic app designed to enhance the customer registration experience on your Shopify store. By allowing customers to upload a profile picture and customize their communication preferences, the app fosters a more personalized and interactive sign-up process. Customers can opt-in to receive marketing messages via email or SMS, ensuring they only receive updates in their preferred format. The app seamlessly integrates with your existing registration flow, capturing and storing marketing consent in compliance with Shopify’s policies. This ensures not only a better user experience but also helps you maintain clear and secure communication with your customers. Elevate your store's engagement by making the onboarding process more tailored and customer-friendly with Juicy User Profile.
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Seamless store integration
Profile picture upload
Email marketing opt-in
Sms marketing opt-in
Marketing consent capture

Boost Your Sales With Photo Reviews And Fully Animated Widgets Show more

Product Reviews ‑ Squadkin is a powerful tool designed to enhance your e-commerce platform by integrating a multilingual frontend product reviews system. This app allows you to schedule automatic review request emails right from the moment an order is created, helping you gather valuable customer feedback effortlessly. By collecting reviews with photos, you can significantly boost your store's conversion rates while displaying trust badges on product pages to enhance credibility. Easily showcase reviews and user-generated content with customizable widgets, contributing to a dynamic and engaging shopping experience. The app is optimized for SEO, including Google SEO integration and reviews with rich snippets, ensuring your reviews improve your store's search engine visibility. Import reviews from various platforms with just a single click, making it simple to consolidate feedback. With custom email templates, unlimited review requests, and the flexibility to display reviews in different layouts, Product Reviews ‑ Squadkin is designed to elevate your store's reputation and customer trust.
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Multilingual support
Customizable widgets
Trust badges
Photo reviews
Automated emails
Custom templates
  • $199-$399 / Month
  • Free Plan Available
9.1
2 Reviews

Recover abandoned cart, automate support and sales workflow Show more

SleekFlow - Sell on WhatsApp is a versatile app designed for Shopify stores to enhance communication and boost sales through the power of WhatsApp. By automating messages for abandoned carts and order confirmations, SleekFlow helps merchants improve sales performance and streamline customer support operations. The app allows store owners to efficiently segment customers based on spending habits and product categories, enabling targeted campaign messages that drive higher conversion rates. With order history readily accessible in the inbox, businesses can provide better sales and support experiences. Additionally, merchants can send automated updates on order confirmations and shipping directly over WhatsApp, enhancing customer engagement and satisfaction. SleekFlow also features tools for tracking sales performance across social channels, offering a comprehensive solution for Shopify stores looking to optimize their operations through effective communication strategies.
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Customer segmentation
Sales tracking
Order history
Targeted campaigns
Automated messages
  • $3-$29 / Month
  • 15 Days Free Trial
2 Reviews

Social Chat Integration For Your Website! Show more

Embedded Chat is a dynamic app that transforms your online store into a social hub in mere seconds. By integrating group chat rooms directly onto your site, it enhances communication between you and your visitors, and among the visitors themselves. This real-time interaction not only fosters a vibrant community but also provides you with immediate feedback, enabling you to understand customer preferences and opinions about your offerings. Installing Embedded Chat is a step towards boosting engagement and increasing traffic to your store. It not only enriches the user experience but also positions your site as a proactive listener to your audience's needs. Elevate your online presence with Embedded Chat and watch your community thrive.
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Increase traffic
Social chat rooms
Realtime feedback
  • $2 / Month
  • 7 Days Free Trial
(2.7/5)
3 Reviews

Drop-in a quick, easy order status lookup form Show more

Status Sherpa is a must-have app designed to streamline customer service by reducing routine inquiries from customers looking for their latest order status. With its simple integration process, you can have it running on your storefront site in less than 30 seconds. The app features a user-friendly lookup form that allows customers to quickly and easily find the information they need without needing to contact support. Status Sherpa also enhances the shopping experience by automatically matching your shop’s theme and offering extensive customization options. It supports multiple languages, with seven ready-made translations available, allowing you to cater to a diverse customer base. By providing instant answers, Status Sherpa frees up time for your support team, enabling them to focus on more complex customer inquiries.
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Customizable settings
Multi-language support
Quick installation
Theme matching
Order status lookup
  • $20-$200 / Month
  • Free Plan Available
  • 14 Days Free Trial
1 Reviews

"Streamline customer support with 24/7 AI for voice, video, and text." Show more

Zenor AI Multimodal Assistant revolutionizes customer support by seamlessly integrating with your store to handle voice, video, and text interactions. It provides instant responses to customer inquiries, ensuring personalized experiences with smart product recommendations tailored to individual needs. The app offers 24/7 automated order tracking, allowing customers to receive real-time updates without any human intervention. As an intelligent automation solution, Zenor AI reduces the workload on your support team, enabling them to focus on more complex issues. Its ability to scale instantly ensures consistent and reliable service for businesses of all sizes. Ideal for stores aiming to enhance customer service capabilities, it delivers efficient, round-the-clock assistance, ensuring customer satisfaction at every touchpoint.
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Seamless integration
Personalized recommendations
Order tracking
Intelligent automation
Scalable service
Instant responses
  • $10 / Month
  • 15 Days Free Trial
9.1
13 Reviews

Point of Sale: Sell, exchange, refund, and issue store credit Show more

Sales Terminal POS is an intuitive point-of-sale application designed to streamline in-store and online sales operations. This versatile app allows users to sell products, manage exchanges, and edit line items from previous orders with ease. Whether at a physical store or online, seamlessly issue refunds or store credits, ensuring a smooth customer experience. Sales Terminal POS offers a robust alternative to Shopify POS and can be accessed via a web browser or the Shopify mobile app. The app supports a variety of payment methods, including cash and external credit cards, and even allows users to email carts. Additionally, it provides the ability to manage partial payments or advance collections. To help with daily financial management, users can view their end-of-day cash balance and print comprehensive reports of all cash transactions.
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Multiple payment methods
Barcode scanning
Sell in-store
Product exchanges
Edit line items
Collect additional payments
  • $14.99-$39.99 / Month
  • 7 Days Free Trial
8.2
6 Reviews

"AI chatbot enhances store sales with 24/7 support and personalization."

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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