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Interact with your customers where they often are Show more

Bizify ‑ WhatsApp Chat is an innovative solution designed to bridge the communication gap between online stores and their visitors. While online shopping offers convenience, it often lacks the personalized touch provided by in-store sales staff who assist and persuade customers. Bizify addresses this shortfall by enabling store visitors to reach out directly to the store via a WhatsApp chat, offering immediate assistance and clarity. This seamless integration ensures potential buyers' queries are swiftly answered, enhancing their confidence in making a purchase. With a user-friendly interface that requires no coding skills, store owners can effortlessly set up and customize their chat settings to suit their brand’s identity. By leveraging the power and familiarity of WhatsApp, Bizify enhances the online shopping experience, making it as interactive and engaging as possible.
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User-friendly interface
Instant messaging
Whatsapp chat widget
No coding needed
Customizable

"AI Support Agent: Boost Shopify Store Efficiency & Customer Satisfaction" Show more

My AskAI: AI Support Agent is a cutting-edge solution designed specifically for Shopify store owners who want to streamline their customer support operations. This cost-effective AI tool is your go-to assistant for managing support tickets and live chats efficiently, allowing businesses to focus more on growth. By being thoroughly trained on all your Shopify products and pages, My AskAI provides instant answers to customer inquiries about orders, deliveries, and account information. With a quick and easy setup, you can connect your Shopify store seamlessly, ensuring a smooth transition. The app also integrates flawlessly with existing support platforms like Gorgias, Email, and Zendesk, supporting both live chat and email communication channels. Additionally, My AskAI offers valuable insights and analytics on customer interactions, empowering you to enhance your customer service strategies continuously. Plus, its intelligent design ensures a smooth handover to human agents, supporting multilingual interactions, auto-tagging, and offering an insights dashboard for refined reply improvements.
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Multi-channel support
Auto-tagging
Ai customer support
Shopify product training
Live data access
Support platform integration
  • $20-$200 / Month
  • Free Plan Available
  • 14 Days Free Trial
1 Reviews

"Streamline customer support with 24/7 AI for voice, video, and text." Show more

Zenor AI Multimodal Assistant revolutionizes customer support by seamlessly integrating with your store to handle voice, video, and text interactions. It provides instant responses to customer inquiries, ensuring personalized experiences with smart product recommendations tailored to individual needs. The app offers 24/7 automated order tracking, allowing customers to receive real-time updates without any human intervention. As an intelligent automation solution, Zenor AI reduces the workload on your support team, enabling them to focus on more complex issues. Its ability to scale instantly ensures consistent and reliable service for businesses of all sizes. Ideal for stores aiming to enhance customer service capabilities, it delivers efficient, round-the-clock assistance, ensuring customer satisfaction at every touchpoint.
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Seamless integration
Personalized recommendations
Order tracking
Intelligent automation
Scalable service
Instant responses
  • $14.99 / Month
  • Free Plan Available
  • 30 Days Free Trial
7.7
2 Reviews

Post Purchase Surveys, Insights, Where did you hear about us? Show more

Feedback Buddy ‑ Surveys is an intuitive app designed to help businesses gather valuable insights into their customers' purchasing experiences. By allowing customers to share feedback seamlessly, this tool enables companies to uncover key points they might have previously overlooked, ultimately enhancing customer satisfaction and brand loyalty. The app is equipped with a post-purchase feedback feature, providing companies with direct insights into customer experiences right after a transaction. Detailed analytics offer a comprehensive view of feedback trends, helping businesses make informed decisions. With support for unlimited questions and responses, Feedback Buddy ensures that no vital information slips through the cracks. By integrating this app into your strategy, you can transform customer feedback into actionable improvements for your products and services.
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Detailed analytics
Unlimited questions
Post purchase feedback

Secure packages against loss, damage, or theft with CAREBOX Protection. Show more

CAREBOX Package Protection offers a robust solution for safeguarding your packages against loss, damage, or theft. The app provides a seamless experience, ensuring quick refunds either from CAREBOX or the seller, creating a safety net for buyers. As a result, it builds consumer trust and supports business growth by encouraging repeat purchases and enhancing brand reputation. Unlike traditional insurance, CAREBOX is designed to be a straightforward and efficient service, simplifying the customer support workload by resolving shipping complaints and issues swiftly. This package protection solution not only elevates customer satisfaction and conversion but also strengthens local consumer loyalty and brand influence, ultimately delivering a dependable shopping experience.
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Package protection
Trust building
Quick refunds
Flexible solutions
Reduced complaints

"Customize account/orders easily; add support, communication, and personalization features." Show more

Account Blocks is a dynamic app designed to enhance your online store's account and order pages, offering a seamless editing experience without the need for coding skills. With features like Order Report, Order Note, and Order Special Request, customers can easily communicate their concerns, add notes, or make special requests directly on their orders, fostering better interaction and satisfaction. The app also integrates Support Sections, providing instant access to support via call, chat, or email right from the profile or order pages. This ensures that your customers receive timely assistance, enhancing their overall shopping experience. Upcoming features will include checkout blocks, further extending the app's versatility and functionality. With Account Blocks, you can provide a personalized and user-friendly interface, ultimately leading to improved customer relationships and retention.
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Personalized experiences
No coding needed
Edit account pages
Order communication tools
Instant support options
  • $29-$49 / Month
  • 14 Days Free Trial
8.2
1 Reviews

Take the conversation directly to the customer's phone.

Direct text messaging
Instant response opportunity
Engage new customers
Mobile device support
Increase sales rate
  • $89.7 / Month
  • 30 Days Free Trial
8.2
1 Reviews

Trade-in and resale made simple Show more

Recommerce is a dynamic app designed to enhance customer loyalty and expand your brand's reach by facilitating a seamless buyback program for secondhand items. Integrated with Shopify, the app allows customers to trade in their used items for cash or store credit, driving repeat purchases and attracting new shoppers. Recommerce simplifies the process with automated shipping labels and smart pricing rules, ensuring transactions are smooth and efficient. The app not only provides a sustainable revenue stream but also promotes environmentally friendly practices by encouraging the circulation of pre-loved goods. Businesses benefit from increased engagement and customer retention, while customers enjoy added value and convenience. Through Recommerce, brands can transform their approach to e-commerce, embracing sustainability and innovation in their retail strategy.
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Automated store credit vouchers
Automated shipping labels
Smart pricing rules
Customer trade-ins
Secondhand resale
  • $19.99 / Month
  • Free Plan Available
  • 30 Days Free Trial
7.6
26 Reviews

Handle Return Requests & send Prepaid Shipping Labels Show more

The Easy Returns Management System app offers a streamlined solution for Shopify store owners to manage product returns efficiently. Designed with both the customer and merchant in mind, it simplifies the returns process by allowing customers to submit return requests effortlessly via an embedded form, without the need for login credentials. Store owners benefit from robust tools that enable easy tracking and management of returns, minimizing the operational burden. The app is packed with a variety of features that enhance the user experience and improve return handling efficiency. By integrating seamlessly with Shopify, it ensures a hassle-free setup and ongoing use. This app empowers merchants to provide exceptional customer service while maintaining control over their returns process.
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Seamless integration
Customer self-service
Return request form
Prepaid shipping labels
Efficient management
  • $5.99-$25.99 / Month
  • 7 Days Free Trial
8.2
1 Reviews

Know which customer is calling you in real time Show more

Swarm - Detect Customer Calls is an innovative app designed to transform how businesses manage customer interactions via calls. By identifying customer names and order numbers in real-time, Swarm provides valuable insights into who is contacting you, enhancing your ability to cater effectively to both existing and potential customers. It automatically renames calls and updates caller IDs, neatly organizing your contact list right on your Android phone and even tracks missed calls, ensuring no opportunity slips by unnoticed. With seamless integration with Shopify, Swarm is tailored for Android users looking to elevate their customer service experience. This strategic tool not only aids in keeping communications organized but also facilitates business growth by optimizing customer service quality and fostering stronger relationships. Supported by a dedicated team, Swarm ensures users maximize its features for optimal business success.
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Integrate with shopify
Detect customer calls
Identify customer details
Save caller id
View missed calls
  • $29-$99 / Month
  • Free Plan Available
  • New

"Streamline support, boost sales, and manage orders with AI efficiency."

  • Free Plan Available
(1.8/5)
41 Reviews

Connect your store to Shopify Counter or Shopify Display Show more

Shopify Counter is a dynamic app designed to elevate the visibility of your store's sales and orders. With seamless integration, connect your store to either Shopify Counter or Shopify Display to prominently showcase your key business metrics. This app allows you to effortlessly highlight vital statistics, ensuring that your important numbers stand out in the daily operation of your business. Choose from over 150 screens on Shopify Display to personalize and feature your data. Whether it's a major sales event or an everyday business highlight, Shopify Counter and Display bring your numbers to life as the co-stars of your biggest occasions. Enhance your store's impact by keeping crucial statistics front and center with this essential tool.
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Highlight sales
Display orders
Showcase numbers
Event co-star
Front-center display
  • $19-$99 / Month
  • Free Plan Available
(1/5)
1 Reviews

Custom ChatGPT for your store to automate customer support Show more

EmbedAI Live Chat & AI Chatbot is an innovative tool designed to supercharge your Shopify store with an intelligent AI chatbot powered by ChatGPT. This app allows you to train your chatbot using a diverse range of sources, including files, websites, and even YouTube, ensuring that it is well-equipped to handle a variety of customer inquiries. One of the standout features of EmbedAI is its customization options, enabling you to tailor the chatbot's appearance with custom logos, colors, and styling, ensuring seamless integration with your store's branding. Whether you're a small business owner or a customer service manager, EmbedAI aims to revolutionize how you interact with data and customers by offering a streamlined, automatic solution to answer customer questions. Enhance your productivity and customer experience with the app's live chat functionality, which lets you proactively solve problems and increase sales. With just a few easy steps, you can add EmbedAI to your Shopify store and start experiencing the benefits of a smarter, more efficient customer interaction tool.
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Customizable appearance
Easy installation
Live chat
Chatgpt integration
Ai chatbot
File training

One platform covers multiple channels of communication Show more

WildGoose Live Chat is an innovative customer service tool designed for global businesses, offering seamless communication across various channels such as websites, Email, Facebook, Instagram, Telegram, and Line. This versatile platform is ideal for e-commerce and any real-time online communication needs, efficiently consolidating interactions in one place. By enhancing manual efficiency and boosting customer satisfaction, WildGoose Live Chat helps increase conversion and repurchase rates. It comes equipped with features like automatic translation, making it easier to bridge language barriers and serve a diverse clientele. The platform also offers insightful data analytics, providing key metrics on agent workloads and service quality to help improve performance. With streamlined agent collaboration, WildGoose Live Chat empowers businesses to drive growth and cultivate private domain traffic effectively.
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Automatic translation
Data statistics
Multi-channel live chat
Efficient agent collaboration
  • Free Plan Available
8.2
2 Reviews

View order info and answer messages from your helpdesk. Show more

ChannelReply is a powerful app designed to streamline customer support and boost your productivity by integrating Shopify order information directly into your helpdesk. With ChannelReply, you can view detailed customer and order info right next to your conversations, eliminating the need to switch screens for tracking IDs or shipping statuses. This seamless integration allows you to manage support tickets more efficiently, helping you focus on selling and enhancing customer satisfaction. Take advantage of automated actions on Shopify data, like tagging high-value orders and sending personalized auto-replies, to provide prompt and tailored support. Additionally, ChannelReply allows you to consolidate order information from multiple Shopify stores into one interface, making it easier to manage and reply to customer messages and order notifications. Customize your replies even further by personalizing canned responses with specific order info, and manage critical tasks like issuing refunds or updating orders. With ChannelReply, your helpdesk becomes a powerful tool for managing customer relationships and driving sales.
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Issue refunds
Order info integration
Direct replies
Personalized autoreplies
Update order info
Identify messages

Enhance sales by integrating WhatsApp with ChatGPT-chatbots Show more

Chatfuel: Sales AI Chatbot is an innovative app designed to enhance your sales and boost revenue through automation on WhatsApp, seamlessly integrating ChatGPT technology. This app allows businesses to automate personalized communication by sending exclusive offers, tailored product recommendations, and reminders about abandoned carts, significantly improving conversion rates. Key features include sending automated order confirmations and providing real-time shipping updates to keep customers informed every step of the way. With live chat functionality, businesses can offer unparalleled customer support with the help of multiple agents, enhancing customer satisfaction and loyalty. The built-in AI ensures that interactions remain engaging and relevant, simplifying the sales process while maximizing efficiency. Whether you’re looking to streamline operations or improve user experience, Chatfuel offers a comprehensive solution tailored for modern business needs.
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Abandoned cart recovery
Automated product recommendations
Personalized messages
Live chat support
Order confirmations
Shipping updates
  • $24.9 / Month
  • 14 Days Free Trial

Simplifique trocas e devoluções no e-commerce com eficiência e personalização. Show more

TED Troque e Devolva é uma plataforma inovadora projetada para transformar a experiência de troca e devolução de produtos no e-commerce em um verdadeiro canal de encantamento para os clientes. Com foco em eficiência e personalização, a solução proporciona uma jornada simplificada e prática tanto para lojistas quanto para consumidores finais. Os usuários podem gerenciar facilmente trocas, devoluções e garantias em um painel único, promovendo uma experiência de pós-compra sem complicações. O aplicativo oferece autoatendimento completo, permitindo a personalização total do visual e das políticas, além de autorizações automáticas para trocas e devoluções com emissão imediata de postagem. Sua gestão abrangente disponibiliza todas as ferramentas necessárias para garantir máxima eficiência e fidelização, tornando-se um recurso essencial para qualquer operação de e-commerce que busca elevar o nível de satisfação do cliente.
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Simplified management
Automatic authorization
Customizable self-service
  • $5.99 / Month
  • Free Plan Available
  • 5 Days Free Trial
1 Reviews

Boost Customer Engagement with Instant Multi-Channel Chat Show more

SmartChat: Multi-Channel Sync revolutionizes customer interaction on your Shopify store by integrating multiple communication channels into one seamless platform. Designed for today's dynamic e-commerce environment, it ensures that you stay connected with your customers across popular platforms like WhatsApp, Instagram, and Messenger. Customize the appearance of your chat button with various colors, animations such as Rotate or Bounce, and strategically position it for maximum engagement. Enhance your customer service with default popup and personalized welcome messages to greet visitors promptly. This tool not only helps in improving your brand's reputation through timely responses but also allows you to match your chat setup to your site's theme with single or gradient colors. Experience a quick setup process to start reaping the benefits of enhanced customer support and engagement instantly.
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Quick setup
Multi-channel chat
Customizable chat button
Theme matching
Popup and welcome messages
Supports whatsapp
  • $49-$999 / Month
  • 14 Days Free Trial
1 Reviews

24/7 AI: More Sales, Answer Queries, Personalize Visitor Chat Show more

RevoChat: AI Sales Chatbot is an innovative tool designed to revolutionize how businesses interact with their customers. This powerful app leverages advanced artificial intelligence to provide seamless, real-time communication that enhances customer engagement and streamlines the sales process. By automating routine inquiries and guiding customers through the sales funnel, RevoChat ensures a personalized experience that meets individual needs with precision. The app's predictive analytics and machine learning capabilities help businesses anticipate customer behavior, enabling proactive and targeted sales strategies. RevoChat integrates effortlessly with existing CRM systems, ensuring a smooth transition and easy management of customer interactions. Designed with a user-friendly interface, it offers companies of all sizes the ability to boost conversion rates, improve satisfaction, and ultimately increase revenue.
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24/7 availability
Increased sales
Query handling
Personalized interaction

Collect precise delivery locations from customers at checkout Show more

The "what3words Address Field" app revolutionizes delivery management by enabling businesses to collect and validate precise what3words addresses from their customers. By integrating a what3words address field at checkout, the app ensures that parcels are delivered to the exact location intended, minimizing the risk of lost parcels and enhancing customer satisfaction. This innovative approach divides the entire world into 3-metre squares, each uniquely identified by a combination of three random words, allowing for exceptional precision in delivery locations. The app also features a helpful AutoSuggest tool that aids customers in entering the correct what3words address, thereby reducing delivery errors and administrative time spent resolving them. Moreover, businesses can tailor the app’s functionality by limiting the entry of what3words addresses to specific countries or areas. With the seamless passing of validated addresses to delivery providers, businesses can significantly streamline their logistics and improve delivery accuracy.
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Validate addresses
Precise delivery locations
Autosuggest feature
Country-specific entry

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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