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Showing 680 to 700 of 1288 Apps
Postship Returns & Exchanges

Postship Returns & Exchanges

  • Free Plan Available
8.2
1 Reviews
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Turn Returns to Revenue with Exchanges & Store credits Show more

Postship Returns & Exchanges is a comprehensive app designed to streamline your returns, exchanges, and refunds management in one convenient location. It offers a customer-friendly yet fully customizable portal, allowing businesses to enhance their brand's return experience. The app simplifies logistics by automatically sending return labels and facilitating in-store returns, while also enabling refunds via store credit or discount coupons. Seamlessly integrate with your chosen logistics and WMS for efficient operation, ensuring smooth handling of returns. For Shopify users, Postship Returns automatically creates replacement orders, optimizing the entire returns process. It also features swift order status updates, a beautiful tracking page, and reliable customer notifications to minimize "Where Is My Order" (WISMO) queries. Special features tailored for dropshippers ensure that your business remains efficient and customer-focused.
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Logistics integration
Customizable portal
Custom tracking page
Store credit refunds
Wms integration
Automate process
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SH: WhatsApp Chat & Marketing

SH: WhatsApp Chat & Marketing

  • $5 / Month
  • Free Plan Available
9.1
61 Reviews
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Recover abandoned carts using WhatsApp, boosting sales with automated messages.

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Lopaa AI

Lopaa AI

  • $23-$46 / Month
  • Free Plan Available
  • 14 Days Free Trial
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"Streamline support with centralized complaint and query management for businesses." Show more

Lopaa AI is a powerful tool that enhances business customer support by streamlining complaint and query management. Through its integrated platform, customers can raise complaints using an intuitive chat feature and submit queries via email and WhatsApp, ensuring all interactions are easily accessible and organized. The app provides seamless tracking of these interactions and integrates smoothly with third-party CRM systems, allowing businesses to maintain efficient and reliable support channels. Users can benefit from an order tracking system and real-time chat capabilities, which include communication with both human agents and AI. With its focus on centralizing support, Lopaa AI is ideal for companies looking to improve customer satisfaction and optimize their support processes.
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Crm integration
Multichannel support
Complaint management
Query integration
Realtime chat
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GZ Order Tracking Page

GZ Order Tracking Page

  • $4.99-$49.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
6 Reviews
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Order Lookup, ETA & Custom Status Page on your Store Domain. Show more

GZ Order Tracking Page is a must-have app for online retailers who want to enhance customer satisfaction by providing real-time updates on order status. This intuitive platform enables customers to track their orders from placement until delivery, offering clear insights into estimated shipping and arrival dates. By simply entering an order number and email address, customers can access the latest updates on their purchases, significantly reducing the common support inquiry, "Where's my order?" Retailers can set up processing times and estimated arrival dates tailored to each shipping profile and even customize order statuses to reflect their unique order fulfillment process. The app also offers the ability to display shipping messages and ETA information directly below the "Add to Cart" button, providing customers with the information they crave even before they complete their purchase. Most importantly, GZ Order Tracking Page ensures that customer data remains secure, avoiding the risks associated with sharing sensitive information with third-party applications. With this app, retailers not only streamline their operational efficiency but also enhance buyer confidence and satisfaction.
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Order tracking
Estimated arrival
Custom status
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Mailo AI : E‑Mail Support AI

Mailo AI : E‑Mail Support AI

  • $19-$499 / Month
  • 7 Days Free Trial
7.1
5 Reviews
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AI-driven email management for exceptional customer service Show more

Mailo Ai is an innovative customer support tool designed to optimize email management through advanced artificial intelligence. Its AI-driven automation capabilities allow businesses to efficiently handle customer inquiries, providing personalized and prompt responses that elevate customer satisfaction. By automating email classification and response generation, Mailo Ai eliminates the need for manual sorting, allowing support teams to focus on more critical tasks. Seamlessly integrating with platforms like Shopify, it enables businesses to streamline their support workflows without disrupting existing systems. Furthermore, its advanced customer sentiment analysis helps prioritize emails, ensuring that urgent matters are addressed promptly. Overall, Mailo Ai transforms customer support into a more efficient, responsive, and time-saving process.
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Shopify integration
Automated replies
Automated email classification
Sentiment analysis
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FAQify: FAQ page ‑ Product FAQ

FAQify: FAQ page ‑ Product FAQ

  • $4.99-$9.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
6.3
28 Reviews
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Easily and quickly build a beautiful FAQ page, Product FAQ Show more

FAQify: FAQ Page - Product FAQ is an essential tool for any business or product website, designed to streamline customer interactions and enhance the shopping experience. By creating an informative FAQ section, you can significantly reduce the volume of sales calls or emails while empowering potential buyers to make informed decisions independently. The app allows you to effortlessly design a visually appealing and theme-consistent FAQ page or Product FAQ, ensuring seamless integration with your store's aesthetic. With responsive features, FAQify enables you to use AJAX for adding FAQs without needing to reload the page, enhancing user experience. It also includes FAQ Schema markup to improve search visibility and a smart editor for easily incorporating text, images, and videos. Additionally, you can display different FAQs on various product pages, further personalizing customer support and boosting sales and lead generation.
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Responsive design
Display options
Smart editor
Ajax-based features
Faq schema markup
Install App
57‑feedback

57‑feedback

  • Free Plan Available
(3/5)
1 Reviews
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Avoid wasting time by effortlessly collecting users' feedback. Show more

57-feedback is a user-friendly app designed to simplify the feedback collection process for merchants, significantly reducing the time and effort required. With customizable feedback and review strategies, it enables businesses to cater specifically to their customers' preferences, helping them stay competitive in today's dynamic marketplace. By leveraging customer insights, merchants can refine their offerings, enhance customer satisfaction, and ultimately boost sales. The app's tools are invaluable for gaining a deeper understanding of customer needs and building a strong, positive reputation. Additionally, 57-feedback provides instant feedback delivery via email, allowing businesses to make timely improvements to their sites. By gathering valuable visitor insights on navigation and usability, it ensures a seamless and rewarding customer experience.
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Instant feedback
Effortless collection
Tailored strategy
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FAQ Anywhere ‑ BuildPrompt

FAQ Anywhere ‑ BuildPrompt

  • $5.99 / Month
  • 7 Days Free Trial
  • New
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Instant FAQs on product pages to boost sales and customer satisfaction.

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Q&A and Search ‑ WiseCues

Q&A and Search ‑ WiseCues

  • $149.99-$399 / Month
  • Free Plan Available
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Smart search and question answering all in one Show more

WiseCues is an innovative app that transforms your search bar into an intelligent assistant, seamlessly integrating question answering and product search in one convenient location. By utilizing your store's pages, it provides customers with instant responses to both general inquiries and product-specific questions. As an advanced search engine, WiseCues can intuitively handle typos, synonyms, and complex queries, ensuring a smooth and efficient user experience. This powerful tool not only alleviates the burden on customer support teams but also enhances sales and reduces product returns. With backing from Microsoft Cloud, WiseCues guarantees enterprise-level security and reliability. Additionally, it supports multiple languages and offers a seamless experience on mobile devices, making it a versatile solution for businesses worldwide.
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Multi-language support
Ai-powered search
Instant answers
Typos and synonyms
Complex queries
Seamless mobile
Install App
Customer Service & Help center

Customer Service & Help center

  • $29 / Month
  • Free Plan Available
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Delight your customers with personalised support Show more

The "Customer Service & Help Center" app is a straightforward helpdesk solution designed specifically for Shopify users, ensuring an intuitive experience for both teams and customers. The app is user-friendly, requiring no additional training for teams already familiar with Gmail, enabling immediate integration and use. By syncing seamlessly with Shopify, it provides access to the complete purchase history of any customer, allowing for tailored support based on past interactions. Customers benefit from a simple process, utilizing only email for communication without needing to navigate portals or recall ticket IDs. This emphasis on simplicity and integration enhances both the efficiency of your support team and the satisfaction of your customers.
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Shopify integration
Simple helpdesk
Gmail-like usability
View purchase history
Personalized customer care
Email-based interaction
Install App
Kokfy ‑ Whatsapp Button

Kokfy ‑ Whatsapp Button

  • $0.49 / Month
  • 3 Days Free Trial
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Display a WhatsApp button on the product page Show more

Kokfy ‑ Whatsapp Button is the ultimate solution for enhancing customer engagement on your online store. This innovative app integrates a seamless WhatsApp button directly onto your product pages, allowing customers to easily initiate conversations with your team. By facilitating direct communication, it helps customers make informed purchasing decisions, potentially boosting your sales. Kokfy also allows you to customize the button's appearance to align with your store's branding, maintaining a cohesive visual identity. The visible and accessible contact option fosters trust and transparency, reassuring customers with immediate support. Kokfy is designed to streamline customer interactions, making it an indispensable tool for any e-commerce business aiming to improve customer service and satisfaction.
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Customer engagement
Whatsapp integration
Customizable button
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Reverto : Return & Exchange

Reverto : Return & Exchange

  • $9.99-$79.99 / Month
  • Free Plan Available
6.6
1 Reviews
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Easiest return, exchange & cancellations- happier customers Show more

Reverto is an innovative app designed to help users stay mindful and reflective in their daily lives. It offers a unique platform for journaling and meditation, providing guided prompts and exercises to enhance self-awareness and personal growth. The app features customizable settings to tailor the experience to individual needs, including mood tracking, gratitude logs, and progress visualizations. With its user-friendly interface, Reverto encourages consistent use, making it easy to integrate reflection into even the busiest schedules. Additionally, the app fosters a supportive community by allowing users to share insights and learn from others' experiences. Reverto is the perfect companion for anyone seeking to cultivate mindfulness and intentionality in their personal development journey.
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Easy returns
Automate refunds
Manage exchanges
Handle cancellations
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SendHook ‑ Email Automation

SendHook ‑ Email Automation

  • Free Plan Available
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Simple Automation - Like An Invaluable Assistant Show more

SendHook - Email Automation is a powerful tool designed to enhance customer relationships for businesses of all sizes by automating personalized communication. Acting like a dedicated customer relationship manager, SendHook enables online stores to foster brand loyalty and drive growth through tailored 1:1 email and SMS campaigns. The app not only aids in customer retention but also provides a proactive line of communication to reduce product returns, thereby improving overall customer satisfaction. By streamlining these processes, even smaller businesses can significantly elevate their customer experience, turning occasional shoppers into loyal clients. With its user-friendly interface and robust features, SendHook is an essential asset for any business looking to enhance its customer interaction strategy and build lasting relationships that contribute to long-term success.
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Customer retention
Automated campaigns
Reduce returns
Sms integration
1:1 messaging
Brand loyalty
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Ping: Order Updates with Alexa

Ping: Order Updates with Alexa

  • $1.99-$15.99 / Month
  • 7 Days Free Trial
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Customer order & delivery updates to an Alexa enabled device Show more

Ping: Order Updates with Alexa is an innovative app designed to enhance customer satisfaction by integrating order tracking capabilities with Alexa devices. With the growing presence of Alexa in households, Ping empowers your customers to effortlessly inquire about their order status by simply asking, "Where's my delivery?" This feature provides real-time updates from dispatch to delivery, ensuring transparency and reducing customer anxiety. Additionally, Alexa devices can receive notifications for critical stages in the delivery process, keeping customers informed at all times. By incorporating Ping into your store, you offer a modern, efficient, and customer-centric experience. Install Ping: Order Updates with Alexa today and transform your order tracking capabilities into an effortless, voice-activated process.
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Order status updates
Delivery notifications
Voice command tracking
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Friendzy ‑ Shop with Friends

Friendzy ‑ Shop with Friends

  • $14.99-$44.99 / Month
  • Free Plan Available
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Share, Chat, Explore, Compare and Shop together with friends Show more

Friendzy - Shop with Friends is a dynamic app that revolutionizes online shopping by transforming it into a social experience. With Friendzy, you can shop alongside your friends and family, no matter the distance, creating a virtual hangout while exploring your favorite stores. The app allows you to engage in lively chats, share laughs, compare items, and exchange shopping tips in real-time. It offers diverse shopping styles, letting you seamlessly switch between 'tag along' for a guided experience, 'together' for synchronized shopping, and 'independently' for solo exploration. Friendzy also provides a unique feature to launch interactive shopping sessions and stream your experience live to friends, ensuring they don’t miss out on your finds. Whether you're sharing a virtual window-shopping adventure or coordinating on planned purchases, Friendzy makes every shopping session memorable and fun.
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Interactive experience
Shop together
Private streaming
Switch styles
Install App
Aurum: Viber Chat Connect

Aurum: Viber Chat Connect

  • $1 / Month
  • 7 Days Free Trial
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Simplify customer chat with a Viber button on your Shopify store. Show more

Aurum: Viber Chat Connect is a seamless communication tool designed for Shopify store owners, enabling them to integrate a Viber button easily into their online store. This app requires no coding expertise, ensuring a straightforward setup process. Once installed, it allows customers to reach out to merchants directly through Viber, facilitating real-time communication. This instant connection not only enhances the customer experience but also builds trust by providing quick and personal support. Ideal for merchants aiming to simplify communication flows and engage more effectively, Aurum effortlessly bridges the gap between businesses and customers. With just a few clicks, retailers can set up the Viber button and start interacting with their audience immediately, streamlining customer service without disrupting their operational workflow.
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Easy setup
Real-time chat
Viber button integration
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Lipify（LINE連携アプリ）

Lipify（LINE連携アプリ）

  • $9-$27 / Month
  • Free Plan Available
7.4
3 Reviews
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OMO、LINEID連携ツールのLipifyです。LINE会員登録～POS連携～メッセージ配信まで１つのアプリで完結します。 Show more

Lipify（リピファイ）は、店舗とオンラインストアのデータを一元管理するための革新的なアプリです。ShopifyPOSと連携して、店頭での会員登録がシームレスに行え、QRコードを使用したLINE上での会員バーコード発行が可能です。LINEメッセージ配信機能により、ポイント連携やクーポン発行も簡単に行え、顧客体験を向上させます。また、個別チャット機能により、ID未連携のユーザーともスムーズにコミュニケーションを取ることができ、販売促進に役立ちます。LINEログイン機能の改善により、ユーザーにとってさらに利用しやすい設計となっています。多様なメッセージ配信オプションがあり、購入完了通知から再入荷通知まで、顧客のニーズに合わせたアプローチが可能です。この便利なツールは、ビジネスの作業効率を向上させ、経済的に優れています。
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Restock notifications
Shipping notifications
Pos system integration
Coupon issuance
Membership barcode issuance
Line message distribution
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Advance FAQ

Advance FAQ

  • $2.99 / Month
  • 7 Days Free Trial
3 Reviews
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Advance FAQ Customized User Experience- 1 Click Configuration Show more

Advance FAQ is a user-friendly app designed to streamline customer service by allowing businesses to create a tailored list of frequently asked questions. It empowers customers to quickly find the information they need without waiting for a support response, enhancing their experience and satisfaction. By organizing FAQs efficiently, the app not only saves time and energy for both customers and admin but also presents a professional image for your business. The admin can easily manage and customize all topics and questions from the app's backend, ensuring the FAQ section is always up-to-date and relevant. This helps keep customers engaged on your site, reducing the likelihood of them seeking help elsewhere and increasing the chances of conversion. An intuitive individual FAQ page further simplifies the process for buyers, making it an essential tool for improving customer interaction and support.
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Easy customization
Tailored topics
Organized faq section
Individual faq pages
Backend management
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Shipway Order Tracking

Shipway Order Tracking

  • $29-$99 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.2
65 Reviews
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Order Tracking, Track Order, Order Lookup, Upsell, EDD Show more

Shipway Order Tracking is a premier platform designed specifically for direct-to-consumer (D2C) eCommerce businesses, focusing on enhancing the post-purchase experience. This app offers a comprehensive solution for managing customer satisfaction and loyalty by providing proactive order tracking and status updates through SMS, Email, and WhatsApp. With a branded order tracking page that includes an estimated delivery date, customers have a transparent view of their orders. The app also features a feedback and review widget, enabling businesses to gather valuable customer insights and calculate Net Promoter Score (NPS) for in-depth buyer satisfaction analysis. Shipway Experience handles customer queries efficiently and encourages repeat purchases through personalized product recommendations. By using Shipway Order Tracking, businesses can foster long-term customer relationships and drive increased sales.
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Product recommendations
Order tracking
Collect reviews
Branded tracking page
Status updates
Nps calculation
Install App
Nerdy Form Builder

Nerdy Form Builder

  • $4.99-$6.99 / Month
  • Free Plan Available
  • 15 Days Free Trial
9.1
20 Reviews
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Contact form. Form builder, Pop-up form, Product form. Show more

Nerdy Form Builder is an essential tool for e-commerce merchants aiming to harness the power of customer information. With its user-friendly interface, it allows you to craft engaging, customizable forms ranging from intricate surveys to basic contact forms, enhancing customer interaction and engagement. The data collected through these forms is invaluable for making informed business decisions and tailoring products and services to meet customer needs effectively. The app features customizable email notifications and auto-responders, ensuring timely communication with your audience. Additionally, Nerdy Form Builder supports the creation of multistep forms, pop-up forms, and those with conditional logic to improve the user experience. The ability to upload and attach files in notification emails further expands the app’s versatility. This tool is designed to optimize business operations, improve user interactions, and facilitate data-driven decision-making strategies.
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Conditional logic
Customizable forms
Email notifications
File uploads
Multistep forms
Pop-up forms
Install App

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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