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Showing 680 to 700 of 1424 Apps

Support your customers in real-time through live chat Show more

neetoChat is designed to enhance your customers' shopping experience by providing seamless support, ensuring they stay focused on their shopping journey. Often customers face roadblocks that require quick assistance, and neetoChat offers the ideal solution to help them get back on track effortlessly. The application boasts an intuitive and straightforward installation process, with no need for complex configurations, making it easy to set up in just a minute. Its user-friendly interface is supported by a simple Knowledge Base, ensuring that navigating through features is hassle-free for both you and your customers. With neetoChat, you can efficiently manage and view all orders directly from the chat support screen. It allows you to process refunds, modify shipping addresses, and handle order cancellations, restockings, and refunds with ease, all within the app's environment. This ensures a smooth operational workflow, ultimately enhancing customer satisfaction and boosting sales.
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Simple setup
Change shipping address
Order management
Real-time support
Manage cancellations
Hassle-free refunds
  • $124.9-$249.9 / Month
  • 7 Days Free Trial
8.2
1 Reviews

1-on-1 Video Sessions with your Most Active Site Visitors Show more

Uptok is an innovative Live Video Commerce app that revolutionizes customer interaction by facilitating 1-on-1 video chats directly on your website. Designed for businesses looking to engage with high-intent customers, Uptok moves beyond impersonal chatbots and tedious forms, focusing instead on genuine human connections. This human-first platform leverages AI-driven algorithms to maximize real-time face-time between your team and potential buyers, ensuring your video interactions are as effective as possible. Key features include live intent detection, allowing you to focus on your most serious shoppers, and the Stream & Greet function, which lets you engage and assist customers with a friendly wave. Additionally, Uptok enhances customer interaction with smart in-session capabilities, enabling you to suggest personalized products and offer custom discounts. Perfect for businesses wishing to elevate their customer service through meaningful, personalized engagement, Uptok offers a seamless way to boost your video commerce ROI.
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Live intent detection
Stream & greet
Smart in-session interactions
  • $3.99-$7.99 / Month
  • Free Plan Available

Create product-specific FAQs, customize design. Enhance customer experience effortlessly. Show more

Entrfy ‑ Product FAQ Creator is a Shopify app designed to enhance the shopping experience by providing clear and accessible information directly on product pages. This tool allows merchants to create tailored FAQs for each product, customizing the design to seamlessly align with their brand’s aesthetic. By embedding detailed answers on product pages, the app ensures that important information is readily available to customers, reducing the need for support tickets and streamlining the buying process. Merchants can effortlessly manage FAQs through a user-friendly admin dashboard, with options to display them in multiple languages to cater to a global audience. Designed for ease and efficiency, Entrfy also offers 24/7 support to assist with setup and ongoing use. Overall, the app not only improves customer experience but also enhances store aesthetics, making it a valuable addition for any Shopify store looking to provide clarity and professionalism.
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Customizable design
Multi-language support
Easy faq management
Product-specific faqs
Embed on product pages

Premium live chat service via AI chatbots & smart workbench Show more

Instadesk-Live Chat & AI Chatbot is a comprehensive Shopify customer service app designed for global e-commerce businesses. It offers a multimedia, end-to-end solution that integrates seamlessly with the Shopify platform, enhancing customer interactions and expediting case resolutions. The app features AI-driven chatbots that provide 24/7/365 service, ensuring efficient handling of inquiries, even during peak sales periods. Instadesk supports omni-channel communication, including platforms like Phone, SMS, Meta, Instagram, WhatsApp, Line, and Email, catering to diverse customer preferences. Its AI automation capabilities handle complex business sessions and FAQs, while recommending messages and actions tailored to user preferences. With multilingual support, Instadesk bridges language gaps to serve a worldwide audience and employs data analytics for insights that optimize services and boost sales.
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Multilingual support
Customization options
Omni-channel support
Data analytics
Ai-driven automation
  • Free Plan Available
  • 14 Days Free Trial
6.4
4 Reviews

24/7 AI chat support for customized shopping & sales boost Show more

ShopBuddy ‑ AI Sales Chatbot is an innovative eCommerce solution designed to transform routine customer chats into valuable sales opportunities around the clock. Harnessing the power of GPT-3.5 and GPT-4 technology, ShopBuddy offers personalized product recommendations, enhancing the shopping experience and driving revenue. This intelligent chatbot integrates seamlessly with your store by syncing with product listings and offering theme customization to match your brand's aesthetic. ShopBuddy diligently tracks orders and revenue generated through interactions, providing insightful analytics to optimize your sales strategy. By continuously learning from customer interactions, it ensures tailored responses that enhance user engagement and satisfaction. Elevate your online store's performance and customer service with ShopBuddy's reliable and adaptable AI-driven features.
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Product recommendations
Ai-powered chatbot
24/7 customer engagement
Revenue tracking
Real-time inventory updates
Continuous learning
  • $29 / Month
  • 7 Days Free Trial

AI support app for customer engagement, order tracking, and customizable chat. Show more

Humane Chat is an innovative application designed to streamline customer support through real-time assistance and AI-driven chatbots. With its Live Chat and AI Chatbot feature, businesses can engage customers instantly, providing support whenever needed. The app includes a comprehensive FAQs Hub, empowering customers to independently find answers, reducing the need for direct assistance. Businesses can personalize the chat widget to match their brand's aesthetic, ensuring a cohesive customer experience. The Order Tracking feature enhances customer satisfaction by allowing users to easily track their orders within the help center. Additionally, Humane Chat offers AI-powered support around the clock, ensuring that customer inquiries are addressed promptly. The intuitive user interface makes it simple for businesses to add more FAQs and view ongoing conversations, enhancing the overall efficiency of customer service operations.
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Order tracking
Customizable widget
Live chat
Custom branding
Ai chatbot
Intuitive ui

Live chat with your customers on Facebook Messenger Show more

EZ Messenger - Facebook Chat is a versatile app designed to enhance customer interaction on your online store through seamless integration with Facebook Messenger. By providing an easy-to-use platform for shoppers to ask questions before and after purchase, it aims to improve customer satisfaction and boost sales. The app features customizable chat icons, allowing store owners to select either the default Facebook chat icon or a personalized one in different colors, ensuring that the chat widget aligns with the store's branding. With a responsive design accommodating both desktop and mobile users, EZ Messenger ensures a consistent and engaging user experience across all devices. This real-time chat solution simplifies communication, enabling instant support and fostering stronger customer relationships. Whether accessed on a desktop or a smartphone, EZ Messenger facilitates efficient and meaningful customer engagement for a more dynamic shopping experience.
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Responsive design
Live chat integration
Custom chat icons
  • $4.99-$49.99 / Month
  • Free Plan Available
  • 3 Days Free Trial
  • New

Centralize FAQs to enhance product pages and streamline shopper inquiries.

Automate your Returns using AI Show more

Stateset Returns Automation is a powerful tool designed to enhance your post-purchase customer experience by streamlining reverse logistics processes. This app seamlessly integrates with platforms like Zendesk or Gorgias, enabling merchants to automate their returns workflow. By leveraging your existing apps, Stateset facilitates event-driven, serverless automation, ensuring efficiency in managing returns. Once a Return Merchandise Authorization (RMA) is approved by a Customer Service Representative, Stateset orchestrates the following steps in the reverse logistics chain. Key features include automated label printing and tracking, integration with Shopify Return APIs, and processing refunds based on recommended amounts. Additionally, the app utilizes machine learning models to classify product conditions and supports line item level refunds directly tied to your orders.
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Automated label printing
Shopify return integration
Refund processing automation
Product condition classification
Line item refunds

Add a Click-to-Call phone button to your store Show more

Neo Call Button is a user-friendly app designed to enhance customer connectivity by integrating a floating ‘Call Us’ button into your online store. This feature empowers visitors to easily contact you via their mobile devices or view your phone number on desktops and tablets, facilitating direct communication and potentially boosting your sales through increased customer leads. The app is incredibly easy to set up, requiring no coding knowledge, and is compatible with any website theme. You can effortlessly customize the button’s color, style, and position to seamlessly blend with your shop’s design. By making it easier for customers to reach you anytime, anywhere, Neo Call Button helps you stand out and improve customer satisfaction and engagement.
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Floating call button
Customizable button design
Instant call connection
  • $10.99-$98.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.2
49 Reviews

Collect Feedback with a Post-Purchase Survey for Improvement Show more

POWR: Customer Survey | Poll is a powerful tool designed to help businesses uncover key drivers of new sales and identify factors contributing to customer loss. By collecting post-purchase feedback, this app empowers businesses to enhance their marketing and sales strategies. Users can gain valuable insights into various aspects of the customer experience, such as store layout, product selection, and the checkout process, through satisfaction surveys and polls. The app offers numerous integrations and pre-built templates, enabling users to create customer satisfaction surveys and polls quickly and efficiently. With features like auto-saving to the Responses Dashboard, instant email alerts, and Google Sheets synchronization, important feedback is never lost. The app supports diverse field options, including dropdowns, multiple choice, email, images, and star ratings, allowing for comprehensive data collection. Additionally, built-in reCAPTCHA functionality ensures security by preventing unwanted spam responses.
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Instant email alerts
Google sheets sync
Pre-built templates
Multi-question surveys
Multiple field options
Recaptcha protection
  • $20-$129 / Month
  • Free Plan Available
  • 14 Days Free Trial

Boost sales with AI chat, visitor tracking, and instant messaging.

  • Free Plan Available
8.2
1 Reviews

Fulfillment, Inventory Management, Shipping Service Show more

OrangeConnex is an intuitive app designed to empower eCommerce businesses by seamlessly integrating their online stores with fulfillment centers. By linking your store to OrangeConnex, you can efficiently manage outbound orders, ensuring they are promptly directed to the appropriate fulfillment center. The app excels in synchronizing order statuses, providing real-time updates to keep you informed of each order's progress. Additionally, it streamlines the management of returns by automatically syncing tracking numbers, making it easier to handle reverse logistics. Perfect for Shopify users, OrangeConnex simplifies the process of binding your store to an OC account, allowing for smoother operations and improved customer satisfaction. With OrangeConnex, boost your fulfillment efficiency and stay ahead in today’s fast-paced eCommerce environment.
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Return tracking
Order status sync
Outbound order placement
  • $19-$299 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
12 Reviews

The AI-powered inbox for growing teams Show more

Supermoon is a cutting-edge mobile application designed to enhance your stargazing and lunar observation experiences. With an intuitive interface, Supermoon provides real-time updates on lunar phases, eclipse events, and celestial happenings. Users can explore detailed lunar maps and receive personalized notifications for optimal viewing times based on their location. The app's augmented reality feature allows users to point their device at the sky to easily identify stars, constellations, and planets. Additionally, Supermoon offers an educational section with articles and fun facts about the moon and outer space. Perfect for both amateur astronomers and seasoned stargazers, Supermoon brings the wonders of the night sky straight to your fingertips.
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Performance analytics
Centralized communication
Team collaboration
Automated workflow
Ai response suggestions
  • $39-$129 / Month
  • Free Plan Available
(4.3/5)
28 Reviews

"Instant support with AI: Boost efficiency and customer satisfaction effortlessly." Show more

Jotform AI Chatbot & Live Chat is an innovative application designed to provide 24/7 customer support through AI-powered chatbots, enhancing both efficiency and customer satisfaction. The app automates customer inquiries, delivering instant and precise responses regarding orders, shipping, product details, and FAQs, all tailored automatically to your store's data. This ensures that the chatbot continuously improves its responses based on actual customer interactions. Before going live, you can test and fine-tune your chatbot to ensure optimal performance. Integrating seamlessly with platforms like Shopify, the app keeps all product and order details up to date without requiring any coding skills. Additionally, smart automation manages inquiries and guides purchases while providing personalized product recommendations. The app also supports omnichannel communication, handling chat, web, and phone interactions with human-like AI responses, and integrates custom workflows with tools such as Google Calendar and Slack to enhance operational efficiency.
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Shopify integration
Personalized assistance
Ai-powered chatbots
Custom workflows
Omnichannel support
Instant responses
  • $299 / Month
  • Free Plan Available
  • 30 Days Free Trial
8.2
61 Reviews

Turn one-time buyers into lifetime customers Show more

Reveal: Customer Data & NPS by Omniconvert is a powerful tool designed to fuel growth through customer acquisition, retention, and loyalty. This app is perfect for businesses looking to experiment with and refine their business models or seeking an advanced eCommerce strategy to meet their goals efficiently. It allows you to enhance performance and focus on key metrics, thereby optimizing time management and decision-making. Key features include a Dynamic Audience Builder, which enhances Meta and Google ad campaigns using RFM (Recency, Frequency, Monetary) analysis. It also offers RFM Customer Segmentation to identify and tailor strategies for both top-performing and underperforming clients. Additionally, the Automated NPS tool provides real-time alerts and sophisticated data to improve the customer journey. Buying Habits reports and Advanced Reporting help businesses focus on product SKUs and customer-centric metrics that drive performance and growth.
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Advanced reporting
Dynamic audience builder
Rfm customer segmentation
Automated nps tool
Buying habits reports

Aumente sua conversão com recomendações personalizadas por IA Show more

RD Station Personal Shopper is a cutting-edge app designed to enhance your online store by offering personalized shopping experiences. By integrating advanced artificial intelligence, the app engages with customers through chat to provide tailored product recommendations and answer queries, ensuring a seamless shopping journey. Customers can conveniently explore items and complete purchases directly within the chat interface, improving overall engagement and significantly reducing cart abandonment rates. This intelligent shopping assistant learns from the cataloged products, adapting recommendations to align with customer interests over time. With features like occasion-based shopping and product relation discovery, the RD Station Personal Shopper transforms how consumers interact with your store, making it more interactive and user-friendly. Ultimately, this tool helps sellers boost conversions and build stronger relationships with customers by delivering a personalized and efficient shopping experience.
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Personalized recommendations
Ai-driven chat
Cart management
Shopping journey guidance
Product exploration
  • $19.95 / Month
  • 7 Days Free Trial
8.2
4 Reviews

Order updates and seamless customer support via AI chatbot Show more

WebBoar is the ideal solution for merchants looking to enhance their customer service with ease and efficiency. This innovative AI chatbot facilitates real-time communication, providing instant responses to customer inquiries. It offers immediate order statuses, tracking information, and even personalized product recommendations, making it a virtual extension of your customer support team. Acting as an interactive and constantly available FAQ, WebBoar ensures that customers receive quick, accurate answers, enhancing their overall shopping experience. The app’s seamless integration with platforms like Calendly allows for easy scheduling of appointments and events directly through the chatbot. By streamlining customer interactions, WebBoar not only boosts sales but also reduces the need for extensive customer support resources, giving merchants a competitive edge in the market.
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Real-time communication
Event scheduling
Personalized suggestions
Instant order statuses
Tracking urls
Always-on faq
  • $1.49 / Month
  • 7 Days Free Trial

Continue chats on preferred apps, even after leaving your site. Show more

DX Chat Button Pro revolutionizes customer communication by seamlessly connecting website visitors with businesses through popular messaging platforms like WhatsApp, Instagram, and Messenger. Unlike traditional live chat solutions that terminate once a visitor leaves a website, our app ensures conversations continue on the customer's mobile device. This unique feature significantly reduces the risk of losing potential sales due to site exits and allows businesses to maintain ongoing engagement. Installation is effortless, requiring no coding skills, and the chat button can be customized to align with your brand's aesthetics in terms of color, style, and positioning. Offering a streamlined and integrated communication experience, DX Chat Button Pro not only enhances customer satisfaction but also maximizes conversion opportunities by adapting to the communication preferences of modern consumers. Empower your store to transcend the limitations of traditional live chats and engage customers on the platforms they are already using with DX Chat Button Pro.
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Customizable button design
Continues chat offsite
Multi-app support
  • $9.99-$49.99 / Month
  • Free Plan Available
8.2
1 Reviews

Quick, Incentivised Pre-Purchase Customer Survey at Checkout Show more

QCards: Simple Checkout Survey is an innovative app designed to enhance customer engagement by integrating a single-question survey directly into the checkout process. This app is ideal for merchants eager to gather valuable insights without interrupting the purchasing flow. By offering discounts as incentives for survey completion, QCards achieves higher response rates than traditional post-purchase surveys, while maintaining strong checkout conversions. Its user-friendly setup and customization options require no marketing expertise, making it accessible for all merchants. The seamless integration of QCards ensures it becomes a natural part of the checkout, encouraging customers to provide feedback while enjoying a smooth transaction experience. With QCards, businesses can effortlessly make informed, data-driven decisions to improve their offerings and customer satisfaction.
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Seamless integration
Quick surveys
Incentivized responses

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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