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Showing 680 to 700 of 1829 Apps
  • $199-$799 / Month
  • 10 Days Free Trial
8.2
2 Reviews

Hire 24x7 Custom Trained Shared & Dedicated E-Com Chat Agents. Show more

DeskMoz - 24x7 Live Chat Agents is a dynamic app designed to enhance your store's customer support experience by deploying a team of expert live chat agents. Available round the clock, these agents address customer queries related to sales and support seamlessly via live chat, email, and social media, ensuring no query goes unattended. The in-house team comprises over 200 highly trained agents who excel in e-commerce customer service, handling complex tasks such as order tracking, modifications, replacements, and refunds via comprehensive management of your store’s CMS and backend. With a quick setup time of 48-72 hours, DeskMoz ensures your business is supported by a fully trained team, providing incredible omnichannel customer support with impressive FRT and ART times under 35 seconds. Users benefit from the free and highly customizable live chat software provided as part of the package, ensuring a tailored experience for both you and your customers. DeskMoz's commitment to top-notch service quality is reflected in industry-leading metrics for customer satisfaction, service level agreements, customer effort scores, and net promoter scores.
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Streamline email responses with AI; reduce support workload efficiently.

  • $0.99 / Month
  • 7 Days Free Trial
(1.3/5)
4 Reviews

Easy to build customization forms for more leads and sales. Show more

Form Builder Pro is a versatile app that allows users to design anything from basic to intricate forms for their online store. It features a variety of form types, ensuring smooth workflow and compatibility with the most recent themes, while integrating Google reCaptcha to minimize fake submissions. Users can fully customize the appearance of their forms to reflect their brand's aesthetic, track UTMs, and facilitate multiple file and image uploads seamlessly. The app is noted for its simplicity and exceptional performance, offering a fully mobile responsive experience across all devices. With advanced features like conditional and dynamic field logic, Form Builder Pro empowers businesses to gather valuable customer data effortlessly. Perfect for any online retailer, the app ensures efficient data collection with style and adaptability at the forefront.
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  • $49.99-$149.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
(3/5)
2 Reviews

Automatic management and response for your after-sales service Show more

Mailswap: ASS Manager is a powerful tool designed to streamline the after-sales service experience for e-merchants. This innovative app allows users to effortlessly create and organize customer files, utilizing in-depth statistics to enhance the performance of online stores. With advanced automation features, Mailswap ensures quick and personalized responses to every customer inquiry, significantly boosting customer satisfaction. The app's intuitive interface makes setup easy, requiring only a few clicks to get started. By reducing the time spent on repetitive customer support tasks, Mailswap enables businesses to focus on growth and efficiency. With the promise of responses within three hours, it revolutionizes customer support management and elevates service quality for businesses.
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  • $3.49 / Month
  • Free Plan Available
  • 3 Days Free Trial
8.2
1 Reviews

Create a FAQ page and FAQ sections that are fully customizable Show more

ET Help Center & FAQ Page is an intuitive app designed to streamline the creation of accordion-style FAQ sections for your e-commerce store. Whether you're looking to enhance a specific page with detailed questions and answers or develop a comprehensive FAQ page, this app offers a quick and hassle-free solution. It allows you to easily customize the design to match your store's branding, ensuring a seamless integration with your existing website style. With ET Help Center & FAQ Page, you receive a simple code snippet, eliminating the need for extensive coding knowledge. This flexibility not only allows you to arrange FAQs wherever needed on your site but also ensures a user-friendly experience for your customers. Bringing clarity and organization to your customer service strategy has never been easier with this versatile app.
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  • $15-$50 / Month
  • 30 Days Free Trial

Manage Order Returns Show more

Accu Easy Return is an innovative app designed to streamline and enhance the returns process for businesses and their customers. It features customizable event-based email notifications, ensuring customers are promptly informed about their return status. The app utilizes secure OTP-based email verification to authenticate return requests, adding an extra layer of security. Key features include comprehensive returns management, tracking timelines for returns, and proactive return updates to minimize customer inquiries. Accu Easy Return prioritizes data protection and adheres to GDPR compliance, safeguarding customer information. With a focus on providing excellent support, the app is always ready to assist users with any questions or concerns they might have. By automating returns, businesses can offer a seamless return experience, ultimately improving customer satisfaction and reducing operational effort.
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Offer easy returns, with printer-less returns & dynamic rules. Show more

Returns Plus ‑ Australia Post is an efficient, customizable platform designed to streamline the return process for businesses and their customers. It offers automation features that allow businesses to set specific rules for non-returnable items, return windows, return locations, and approvals, removing the hassle from the return process. Customers benefit from a user-friendly interface, enabling them to initiate returns with just a few clicks and choose from a vast network of drop-off points. For businesses with an Australia Post parcel contract handling over 5,000 return parcels annually, the setup can be completed in two straightforward steps. The platform enhances brand identity by being fully customizable and integrates seamlessly with existing systems to track return intentions. Additionally, Returns Plus supports printer-less returns, making it convenient for customers to return items at post offices or retail partners without needing return labels.
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  • $9 / Month
  • Free Plan Available
  • 30 Days Free Trial
(2.9/5)
5 Reviews

Turn 404 errors into sales with AI redirection & assistance Show more

NotFoundBot: Broken Link AI is an essential tool for any online store looking to enhance customer satisfaction and boost sales by addressing the often-overlooked issue of 404 errors. This innovative app identifies visitor intent in real-time and seamlessly redirects lost visitors to the content they are seeking, effectively turning potential setbacks into successful customer interactions. By improving user experience and recapturing possible sales, NotFoundBot provides an effortless setup process for merchants, making it suitable for all store sizes. The app also offers valuable analytics to track and analyze 404 errors, providing merchants with insightful data to further optimize their sites. With features like auto-redirection and chat assistance, NotFoundBot ensures personalized help and guidance, even for uncertain redirects. Enhance your online store’s efficiency and customer satisfaction with NotFoundBot's seamless integration, designed to minimize lost opportunities and maximize conversions.
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Automate Shopify sales with WhatsApp COD verification and AI-assisted selling.

  • $59-$299 / Month
  • Free Plan Available
  • 30 Days Free Trial
8.2
5 Reviews

Talkvisor: Human-like AI Chat Bot! Live chat,FB chat,email,.. Show more

Live Chat & AI Chatbot (Easy) is a comprehensive customer service app designed to make superior customer interactions your competitive edge. With Talkvisor, businesses can seamlessly manage the entire customer journey, from initial site visits to post-sale follow-ups, all in one streamlined view. This app provides the tools to boost sales by delivering unique, personalized service with the assistance of an advanced AI chatbot. Say goodbye to the tedious process of creating labels and macros as Talkvisor allows you to engage with your customers effortlessly. Integrate your live chat, email, and Facebook Messenger for a cohesive communication strategy, and utilize the app’s real-time, prebuilt dashboard for valuable store insights. With built-in workflows for feedback requests and post-sales engagement, Talkvisor ensures your business is always ahead with best practices.
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提供多渠道接入,智能机器人,工单系统...等多项功能 Show more

eChat is a versatile online chat tool designed to facilitate seamless customer interactions directly on your website, allowing clients to access assistance at their convenience. By integrating smart bots, the app enables customers to independently resolve more tasks, while support staff can focus on complex issues only when necessary. It leverages customer data to craft personalized and interactive conversations tailored to individual needs. eChat supports continuous cross-channel dialogues, ensuring customers never have to repeat themselves. With its intelligent AI-powered bots, the app extends service capabilities and streamlines support processes. Additionally, it features a robust ticketing system for tracking, prioritizing, and resolving customer support requests efficiently. This comprehensive approach not only enhances customer satisfaction but also optimizes the workflow of support teams.
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AI chatbot and live chat app for 24/7 multilingual support and sales.

顧客データを活用したLINEメッセージ配信。LINE連携に必要な機能をすべて搭載。このアプリ1つだけで簡単に開始できます。 Show more

おみせコネクト(LINE連携)は、簡単かつ迅速なセットアップを提供し、最短10分でスタートできます。他のアプリとの連携は不要で、このシンプルなプラットフォームだけでLINE運用を効率化できます。自動パーソナライズ機能により、顧客に最適なメッセージをタイムリーに配信できます。特に、閲覧商品やカートに商品を残したままの顧客へのリマインド配信、再入荷通知、購入・発送トリガーに基づくステップ配信が可能です。LINE友だち追加ポップアップバナーや連携ボタン表示で、顧客のエンゲージメントをさらに高めます。また、各種LINEメッセージ配信の効果を自動的に分析し、売上向上のための改善ポイントを提供します。これにより、ユーザーは販売戦略を容易に最適化できます。
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Effortlessly boost sales with AI-driven negotiation and instant AI support.

Live Chat, AI Copilot for customer support Show more

Garam ‑ LiveChat & AI ChatBot is an intuitive customer support tool designed specifically for Shopify users, offering a robust set of features to improve customer service standards. The app provides a seamless live chat function that enables real-time engagement with customer inquiries, ensuring instant support and communication. Coupled with an AI-driven chatbot, Garam efficiently manages common questions, allowing you to focus on more complex issues. This dual approach enhances customer satisfaction, streamlining operations and potentially boosting sales. Users can train and refine the AI for better alignment with their brand's voice, resulting in more personalized interactions. Additionally, Garam's open and close inbox system helps to organize and manage conversations effortlessly, ensuring no customer query goes unanswered. Overall, Garam empowers businesses to deliver timely and effective support, elevating the customer experience on Shopify.
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MetaTrack auto sync trackings to PayPal Show more

MetaTrack ‑ PayPal Track Sync is an innovative app designed to streamline the management of your online store's transactions with PayPal. By automatically synchronizing tracking information for each sale, this app helps reduce account reserves and accelerates the availability of your funds. It mitigates the risk of chargebacks and disputes, so you can focus more on growing your profits without the fear of financial holds or red flags. MetaTrack is particularly suitable for Shopify store owners who aim to minimize operational hassles and enhance their dispute resolution processes. Users benefit from a hassle-free, automated system, saving valuable time while also boosting their financial efficiency. Embrace a more secure and profitable online sales experience with MetaTrack’s seamless PayPal integration.
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  • Free Plan Available
(3/5)
1 Reviews

Protect shipments from being lost, stolen, or damaged Show more

LABL Guarantee is a comprehensive app designed to streamline and enhance the post-purchase experience for both businesses and customers. By consolidating multiple solutions into a single, efficient platform, it addresses common challenges such as shipping issues, defective products, and intricate return or exchange processes. With a user-friendly widget at checkout, customers experience a seamless transition from purchase to delivery, knowing their orders are safeguarded. LABL Guarantee offers robust features like shipping coverage for lost, stolen, or damaged packages and automated product warranties to build customer loyalty and increase profits. The app supports unlimited, label-less returns, simplifying the refund, credit, or exchange processes. Additionally, its unified portal allows businesses to manage all shipping and product issues efficiently, integrated perfectly with existing order management and logistics systems, ensuring a smooth and reliable purchase journey.
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Turn returns and exchanges into a lever for loyalty and sales Show more

Reveni Returns & Exchanges is a robust app designed to elevate the post-purchase experience, enhancing customer loyalty and driving recurring sales. With its customizable Return portal and Merchant dashboard, the app provides transparency, simplicity, and speed in managing returns and exchanges. It automates the RMA process, from defining policies and return reasons to setting up shipping methods, reducing both expenses and customer complaints. The user-friendly return portal allows customers to self-manage refunds and exchanges, while the customizable return methods adapt to location, transaction type, and order amount. Automatic instructions ensure successful product returns, and merchants gain increased control over their processes through a comprehensive dashboard. By enabling auto-acceptance or rejection of returns and triggering immediate refunds, Reveni optimizes operations and maximizes customer satisfaction.
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"Boost sales with customizable WhatsApp chat buttons for direct customer contact."

AI assistant for instant inquiries and seamless booking management.

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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