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  • Free Plan Available
8.2
3 Reviews

Logistics and shipping solution for e-merchants Show more

Wing is a comprehensive SaaS platform designed to simplify eCommerce shipping management for merchants. With just a few clicks, you can oversee every stage of the shipping process, from collection to delivery, all in one place. The app provides features like scheduled or on-demand multi-carrier collections, tailored packaging options, and real-time tracking for seamless logistics management. It also simplifies label printing across multiple carriers, ensuring efficiency and ease. Wing partners with a network of carriers, offering preferential rates to optimize your shipping costs. Effortlessly manage returns and handle claims, ensuring a smooth experience for both you and your customers. With Wing, shipping your eCommerce packages has never been easier or more efficient.
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Multi-carrier integration
Real-time tracking
Label printing
Planned collection
On-demand pickup
Optimized packaging

Create SEO-friendly FAQs and Help Centers Show more

Notice ‑ FAQ, Blog, Doc & more is a versatile app designed to streamline content creation, management, and translation for your business needs. It allows teams to easily create and manage FAQs, documentation, blogs, terms, and other content types from a centralized platform, saving both time and energy. The app also facilitates collaborative efforts, enabling team members to work together seamlessly while gaining valuable insights about user behavior thanks to built-in analytics. AI assistance further enhances your content, offering suggestions to improve clarity and engagement. Notice's SEO optimization features ensure that your public pages are more visible in search engine results, potentially broadening your reach. Additionally, the app supports translation into over 100 languages, allowing you to connect with a global audience effortlessly. Ready-to-use templates and AI tools help accelerate the content creation process, making it easier than ever to build comprehensive and effective communication channels.
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Seo improvement
Ai assistance
Ready templates
Centralized creation
User insights
Content translation

PostaPlus your one stop shop for all your logistics needs. Show more

Posta Plus Logistics is an intuitive app designed to streamline logistics and shipping for Shopify users, offering a comprehensive suite of features to enhance your e-commerce operations. With seamless integration with your Shopify store, it enables direct shipment creation from your orders, simplifying your workflow. Enjoy the convenience of scheduling pickups, ensuring your parcels are collected at your preferred time. The app's automated label printing capabilities save you time by generating shipping labels directly within the platform. Stay informed with real-time tracking and updates, providing both you and your customers with live shipment status. Beyond basic shipping, Posta Plus offers enhanced fulfillment options, including cash on delivery, to cater to diverse business needs. Optimize your Shopify store’s delivery management with Posta Plus for efficient, reliable handling of your logistics operations.
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Real-time tracking
Label printing
Order integration
Schedule pickups
Direct shipment creation
Fulfillment options
  • $15-$59 / Month
  • Free Plan Available

Transform your customer support with AI-driven responses Show more

SchlauDesk Helpdesk is an innovative customer support tool designed specifically for Shopify merchants, aiming to enhance the efficiency and effectiveness of e-commerce businesses. This advanced platform leverages AI to offer intelligent answer-suggestions, streamlining the management of customer inquiries and facilitating swift, personalized responses. By integrating seamlessly with Shopify, SchlauDesk centralizes all communications into a single, unified inbox, simplifying the support process for busy merchants. This efficient approach not only improves customer satisfaction but also boosts operational efficiency, making it indispensable for businesses looking to scale their support operations. With SchlauDesk Helpdesk, merchants can handle customer support tickets more effectively, ensuring that every interaction is resolved promptly and satisfactorily. As e-commerce businesses continue to grow, the smart automation features provided by SchlauDesk become crucial in managing increasing customer demands efficiently.
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Efficient ticket management
Ai-powered responses
Unified inbox
  • $29.95-$199.95 / Month
  • Free Plan Available

Boost sales and efficiency with getFreddy's AI for Shopify merchants.

Add a floating WhatsApp chat widget to your Store Show more

PlainChat: WhatsApp Support is an innovative app designed to seamlessly integrate a floating WhatsApp chat widget into your online store. This tool enables your customers to directly connect with your support team via WhatsApp, ensuring a quick and convenient communication experience. Setting up the widget is a breeze, requiring just a few clicks, and it offers customization options to align with your store's branding. By offering real-time support through WhatsApp, you can significantly enhance customer satisfaction and foster stronger relationships. The app eliminates the hassle of email threads and complicated support portals, making it easier for customers to seek assistance. Streamline your communication processes and elevate your customer service with PlainChat: WhatsApp Support.
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Customizable design
Easy setup
Real-time support
Quick communication
Floating chat widget

よくある質問(FAQ)セクションを導入してコンバージョン率UP! Show more

"よくある質問どこでも挿入|リテリア FAQ"は、ノーコードで簡単にFAQセクションを追加できるアプリです。このアプリを使えば、コーディングの知識がなくても手軽にカスタマイズ性の高いFAQを作成できます。リテリア FAQは、テキストのサイズや色、アイコンの種類などを自由に変更でき、自分好みのデザインに仕上げることが可能です。テーマエディタを利用してリアルタイムでデザインを確認しながら編集ができるので、とても使いやすいのが特徴です。また、日本人エンジニアが日本のユーザー向けに設計しているため、すべて日本語対応で、Shopify初心者にも安心して利用できます。アプリはOnline Store 2.0に対応し、他のアプリとの干渉も少なく、安全に利用することができます。このアプリを導入することで、顧客の不安を解消し、コンバージョン率の向上につなげることができます。
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Easy setup
No-code integration
Japanese support
Add faq
High customizability
Real-time design

Answer customers inquiries faster with WhatsApp integration Show more

WhatsApp King | צ'אט בעברית is an intuitive WhatsApp plugin designed to seamlessly integrate with your store's design and language preferences. This tool allows businesses to customize which phone number receives messages, enhancing real-time, personalized customer service and reducing the risk of losing hesitant customers. Users can personalize all text elements in the plugin to maintain their store’s unique marketing language, ensuring consistent branding. The plugin initiates conversations on-site before transitioning to WhatsApp, providing access to customer numbers for responsive service. It offers the flexibility to assign any WhatsApp number for personal or business responses. Optimized for Hebrew and right-to-left text alignment, WhatsApp King caters to Hebrew-speaking customers with ease. Additionally, it is supported by a Hebrew-speaking customer service team for convenient assistance.
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Easy integration
Quick responses
Integration with whatsapp
Customizable texts
Real-time support
Hebrew support
  • $6.95-$14.95 / Month
  • Free Plan Available
(3/5)
2 Reviews

Automate the return process for your store. Quick and easy! Show more

COS Order Returns Manager is an intuitive app designed to streamline the return process with a self-service return portal, enhancing customer convenience and reducing the need for customer service intervention. The app allows customers to effortlessly request returns online, offering the flexibility to choose between refunds via the original payment method or store credit through gift cards. Merchants can easily set a designated return window and mark specific product types or tags as non-returnable, ensuring clear return policies. The app supports handling multiple return requests per order and enables automatic approval for expedited processing. Customization options include editable email templates and optional updates to keep customers informed on the status of their return. Additionally, seamless integration with leading shipping solutions like EasyPost, ShipStation, and Shippo ensures hassle-free management of prepaid return labels for Pro users.
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Status notifications
Custom email templates
Self-service portal
Automatic approval
Request returns
Refund or credit

Drive Conversions with Real-Time Chat Conversations Show more

Live Chat by Elfsight is a versatile communication tool designed to enhance customer interaction on your website. This app allows visitors to engage with you directly to have their queries addressed efficiently, ensuring 24/7 availability through the most popular chat platforms. With its customizable features, Live Chat can be tailored to fit specific web pages or target distinct audience groups, offering options like personalized welcome texts and chat icons. This flexibility ensures that businesses can maintain seamless communication with users from any location, nurturing potential buyers and boosting sales conversions. Elfsight’s Live Chat also supports a design that aligns with your business objectives, making it a valuable addition for enhancing user engagement and satisfaction. By facilitating immediate and direct communication, it draws visitors closer to your brand, effectively converting them into loyal customers.
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Multi-platform support
Customizable interface
Real-time chat
24/7 availability
Targeted page activation
  • $49-$399 / Month
  • Free Plan Available
9.1
3 Reviews

Boost sales, automate support, and personalize responses with Totebot AI.

  • $19-$99 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
1 Reviews

Your ChatGPT AI chatbot for 24/7 and optimal customer service Show more

Close AI Assistant is an innovative virtual assistant app designed to revolutionize customer support on your website. By simply embedding a code or uploading your knowledge base documents, you can train this AI chatbot to handle customer inquiries just like a real person. Customize your chatbot by naming it, assigning personality traits, and setting instructions for answering questions, all through a straightforward prompt. This tool is perfect for enhancing the user experience by providing 24/7 instant responses in over 50 languages, ensuring no query goes unanswered. Seamlessly integrate Close AI Assistant into platforms like Shopify, making chatbot setup quick and easy, often ready in just a few minutes. By automating routine tasks, it saves valuable time for your support team, allowing them to focus on more complex issues and improving overall efficiency.
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Multilingual support
Easy shopify integration
Train virtual assistant
Integrate with website
Ai chatbot customization
24/7 instant answers
  • $20-$129 / Month
  • Free Plan Available
  • 14 Days Free Trial

Boost sales with AI chat, visitor tracking, and instant messaging.

  • $4.99-$29.99 / Month
  • Free Plan Available
8.2
13 Reviews

Schedule phone calls back to your customers efficiently Show more

Mega Callback is a powerful tool designed to help your business thrive by ensuring you can reconnect with your customers faster than your competitors. By enhancing your responsiveness, the app lays the groundwork for increased sales, ensuring that your store becomes a trusted choice for customers who value reliability and prompt service. The app not only streamlines communication but also gives your store a polished, professional appearance, fostering customer confidence in your brand. With Mega Callback, you can implement an efficient sales tunnel that underscores your label's credibility, ultimately driving more orders and boosting your revenue. It allows you to schedule calls at convenient times, ensuring seamless communication with clients. Moreover, you can set your available hours and working days, aligning customer interactions with your business operations. Experience the competitive advantage of swift callbacks and a finished look with Mega Callback.
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Customer callback scheduling
Set availability time
Sales tunnel creation

All-channel cross-border electricity online customer system Show more

Miduoke Enterprise Edition is a comprehensive customer engagement solution that seamlessly integrates with multiple communication channels including websites, WeCom, WeChat Official Accounts, Mini Programs, Weibo, Douyin, Facebook, and LINE. This app allows businesses to track customer interactions across these platforms, providing a unified view of customer activities. Equipped with AI-powered customer service capabilities, it enhances experience by offering intelligent dialogue distribution and managing intelligent work orders efficiently. Miduoke further aids businesses in CRM management and ensures swift communication between visitors and customer service agents, thereby boosting conversion rates. The platform also supports automatic translation and maintains historical interaction records for more insightful analysis. By using Miduoke, enterprises can deploy solutions across all channels, gaining valuable data insights to refine their strategies and improve service delivery.
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Cross-channel tracking
Automatic translation
Historical records
Ai customer service
Crm management
Dialogue distribution
  • Free Plan Available
  • 7 Days Free Trial

Automatic return labels, emails, exchanges, self-service Show more

TooS Returns & Exchanges is an innovative app designed to simplify the post-purchase experience for merchants by streamlining the returns and exchanges process. Perfect for businesses of all sizes, TooS aims to elevate customer satisfaction while enhancing operational efficiency by automating traditionally complex tasks. With features like a self-service returns page, automatic shipping return labels, and comprehensive support for all products, TooS reduces the administrative burden on retailers. It also facilitates seamless refunds to original payment methods and ensures smooth communication through automatic email notifications at every stage of the return process. By integrating TooS, businesses can say goodbye to the hassles of manual processes, ultimately fostering greater customer loyalty and trust.
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Email notifications
Self-service returns
Exchange management
Automatic return labels
Refund management

Upsell Shipping Insurance Alternative & Convert Extra Revenue Show more

ShipAid – Shipping Guarantee is an innovative app designed to elevate your customer's post-purchase experience by addressing delivery concerns effectively. With this app, businesses can offer their customers reassurance for dealing with lost, stolen, damaged, or late shipments, without the hassle of dealing with traditional insurance companies. Merchants can set their own Guarantee Fee, allowing them to create an additional stream of revenue. The app features a branded Customer Resolution and Tracking Portal, enabling easy communication and resolution of shipping claims with just a few clicks. Custom Shipping Notifications ensure that customers are kept informed, alleviating order anxiety and enhancing customer satisfaction. ShipAid seamlessly integrates with all cart types and offers custom installation within 24 hours, making it a vital tool for streamlining issue resolution and boosting customer loyalty.
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Shipping guarantee
Custom guarantee fee
Profit retention
Quick issue resolution
Enhanced customer support
Seamless claims integration
  • $9.99-$29.99 / Month
  • Free Plan Available
6.1
3 Reviews

Set goals for sales, products, & traffic. Stay motivated! Show more

Milestone Motivator is an innovative app designed to help you achieve your personal and professional goals with ease and enthusiasm. By breaking down larger objectives into manageable milestones, the app provides a clear roadmap to success while keeping you motivated along the way. With its intuitive interface, users can set specific targets, track progress, and receive personalized reminders and motivational quotes to boost their spirits. The app also features a community platform where users can share achievements, seek advice, and draw inspiration from others pursuing similar goals. Whether you're aiming for career advancement, fitness milestones, or personal growth, Milestone Motivator is your reliable companion. Customizable alerts and progress analytics ensure you stay on track, making it the perfect tool to turn your ambitions into accomplishments.
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Performance analytics
Sales goals tracking
Product milestone setting
Traffic monitoring
Motivational alerts

Track customer balances; get instant alerts for unpaid orders. No setup! Show more

Introducing FKC Customer Balance, a seamless app designed to streamline your Shopify experience by displaying each customer's unpaid balance directly within Shopify Admin and POS. With instant alerts triggered when a customer with outstanding payments is selected, you can proactively manage follow-ups before finalizing any sale. The app requires no setup; simply install it to automatically start viewing balances, making it ideal for stores offering credit or partial payment options. View total unpaid order amounts directly in each customer’s profile and receive immediate notifications upon adding such a customer to the POS cart. Effortlessly track and clear outstanding balances with just a few clicks. Compatible with all Shopify POS and Admin devices, FKC Customer Balance offers a hassle-free experience right from installation.
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Shopify pos integration
No setup required
Instant payment alerts
Unpaid balance tracking
  • $6.99 / Month
  • 7 Days Free Trial
9.1
255 Reviews

Effortlessly connect with customers through a customizable chat button.

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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