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Showing 680 to 700 of 1431 Apps

提供多渠道接入,智能机器人,工单系统...等多项功能 Show more

eChat is a versatile online chat tool designed to facilitate seamless customer interactions directly on your website, allowing clients to access assistance at their convenience. By integrating smart bots, the app enables customers to independently resolve more tasks, while support staff can focus on complex issues only when necessary. It leverages customer data to craft personalized and interactive conversations tailored to individual needs. eChat supports continuous cross-channel dialogues, ensuring customers never have to repeat themselves. With its intelligent AI-powered bots, the app extends service capabilities and streamlines support processes. Additionally, it features a robust ticketing system for tracking, prioritizing, and resolving customer support requests efficiently. This comprehensive approach not only enhances customer satisfaction but also optimizes the workflow of support teams.
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网站聊天
智能机器人
工单系统
跨渠道对话
客户数据定制
  • $2.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
(1/5)
1 Reviews

Supercharge your store with WhatsApp Widget for support. Show more

CC: WhatsApp Chat Button Live is a revolutionary tool designed to enhance your online shopping experience with seamless WhatsApp support, specifically tailored for Shopify stores. With a focus on swift and reliable customer service, the app facilitates effective management of multiple agents, allowing store owners to designate online and offline slots and significantly reduce unanswered inquiries. Installing the WhatsApp chat button is straightforward, requiring no coding skills, and offers customizable options for title, image, and positioning to seamlessly match your store's branding. The responsive WhatsApp icon and chat widget not only improve customer interaction but also help drive engagement and sales, encouraging customers to return. Automated WhatsApp messages further enhance customer interactions, and the app supports seamless contact management on both desktop and mobile platforms. Elevate your customer support and foster efficient teamwork among agents using this innovative WhatsApp widget, ensuring top-notch service for your clientele.
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Customizable button design
Seamless whatsapp support
Multiple agent management
Automated whatsapp messages
Desktop and mobile support
  • $18-$98 / Month
  • Free Plan Available

Telegram-integrated AI offering smart, personalized product recommendations and support.

Upsell Shipping Insurance Alternative & Convert Extra Revenue Show more

ShipAid – Shipping Guarantee is an innovative app designed to elevate your customer's post-purchase experience by addressing delivery concerns effectively. With this app, businesses can offer their customers reassurance for dealing with lost, stolen, damaged, or late shipments, without the hassle of dealing with traditional insurance companies. Merchants can set their own Guarantee Fee, allowing them to create an additional stream of revenue. The app features a branded Customer Resolution and Tracking Portal, enabling easy communication and resolution of shipping claims with just a few clicks. Custom Shipping Notifications ensure that customers are kept informed, alleviating order anxiety and enhancing customer satisfaction. ShipAid seamlessly integrates with all cart types and offers custom installation within 24 hours, making it a vital tool for streamlining issue resolution and boosting customer loyalty.
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Shipping guarantee
Custom guarantee fee
Profit retention
Quick issue resolution
Enhanced customer support
Seamless claims integration

WhatsApp chat button for better support & direct touch. Show more

ChatMe ‑ WhatsApp Chat Button is a user-friendly app designed to facilitate seamless communication between businesses and their customers. By integrating a WhatsApp chat button into your store, you enable customers to easily initiate direct conversations with you, addressing their queries promptly with a personal touch. This app eliminates the need for complex coding, offering an effortless one-minute installation with a responsive design that works across both mobile and desktop devices. Businesses can customize the WhatsApp number and prefilled messages to ensure a personalized customer interaction that enhances trust and encourages purchases. ChatMe ensures that customers have their questions answered by real people, not bots, significantly boosting their confidence in proceeding with transactions. With this no-frills solution, your store gains a direct channel for communication that can lead to increased customer satisfaction and improved sales.
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Responsive design
Easy installation
Whatsapp chat button
Custom prefilled messages
  • $170-$350 / Month
  • 30 Days Free Trial

Autonomously reply to your customer service tickets Show more

ReSponse AI is a cutting-edge app designed to revolutionize customer service operations through automation. Powered by OpenAI's GPT-4, this app enables seamless integration with your existing systems to automatically address customer inquiries by pulling from your team's knowledge base, CSV files, FAQs, and other data sources, including Shopify Order data. ReSponse enhances efficiency by leveraging Generative Question-Answering (GQA) technology, automatically responding to chat, email, and DMs. It is also compatible with Gorgias Chat, facilitating real-time, auto-responses to customer requests. With the capability to update and customize responses based on your company's tone and knowledge base, ReSponse represents a significant advancement in customer experience management. Experience the power of autonomous operations and streamline your customer service processes like never before with ReSponse AI.
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Automated responses
Multi-channel support
Knowledge base integration
Gorgias integration
Generative qa
Update answers
  • $6.04-$98.99 / Month
  • Free Plan Available
6.3
16 Reviews

Customer support live chat in real-time w/ Facebook Messenger. Show more

POWR Chat for Facebook Messenger offers a seamless integration of real-time customer support within your Shopify store. Effortlessly installed without any coding expertise, this app empowers you to provide instant live chat driven by Facebook Messenger, helping you connect with customers and answer their queries promptly. You can tailor the chat settings, including triggers, delay, bubble icon, and button text, to suit your brand's aesthetic and communication style. The automated chat initiation ensures a personalized touch as soon as a conversation starts, enhancing the customer experience. Receive instant mobile notifications to address customer inquiries anytime and anywhere, making it easier to close sales and improve customer retention. With customizable design features like avatars, colors, shapes, and positions, POWR Chat ensures your brand's uniqueness shines through every interaction. This app helps you stay competitive by providing top-notch customer service, encouraging more sales, and keeping your customers satisfied.
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Customizable design
Automated messages
Instant live chat
Custom chat settings
Mobile notifications
  • $9.99-$99 / Month
  • 14 Days Free Trial
6.6
6 Reviews

Automate customer WhatsApp messages and fulfillment updates. Show more

Orra WhatsApp Notifications is a powerful app designed to streamline customer communication by leveraging WhatsApp's popular platform. By connecting your phone through a simple QR code, you can automate the process of sending instant notifications to your customers as soon as they place an order. The app ensures your customers are always in the loop with real-time updates, sending automated messages at each stage of the order fulfillment process. This seamless integration not only boosts transparency but also enhances customer satisfaction by keeping them informed every step of the way. Furthermore, Orra allows you to tailor each message to reflect your brand’s unique voice, ensuring consistent branding throughout the customer journey. Simplify your communication strategy and enhance customer experience with Orra’s efficient, automated messaging system.
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Real-time updates
Whatsapp integration
Customizable messaging
Order notifications
Automated messages
Fulfillment tracking

AI chatbot for ecommerce: Product recommendations, FAQs, support integration, analytics.

  • $10 / Month
  • 15 Days Free Trial
9.1
13 Reviews

Point of Sale: Sell, exchange, refund, and issue store credit Show more

Sales Terminal POS is an intuitive point-of-sale application designed to streamline in-store and online sales operations. This versatile app allows users to sell products, manage exchanges, and edit line items from previous orders with ease. Whether at a physical store or online, seamlessly issue refunds or store credits, ensuring a smooth customer experience. Sales Terminal POS offers a robust alternative to Shopify POS and can be accessed via a web browser or the Shopify mobile app. The app supports a variety of payment methods, including cash and external credit cards, and even allows users to email carts. Additionally, it provides the ability to manage partial payments or advance collections. To help with daily financial management, users can view their end-of-day cash balance and print comprehensive reports of all cash transactions.
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Multiple payment methods
Barcode scanning
Sell in-store
Product exchanges
Edit line items
Collect additional payments

Helping support teams fight friendly fraud at the source. Show more

Kombatix Fraud Defense is an essential app for merchants aiming to protect their online revenue from friendly fraud. Leveraging an extensive network of consumer insights and transactional fraud history, Kombatix empowers businesses to confidently challenge fraudulent refund claims. The app's sophisticated algorithm provides merchants with robust evidence to counter disputes, allowing them to maintain their hard-earned profits. By analyzing billions of historical transactions, Kombatix employs AI to validate legitimate purchases, minimizing the risk of chargebacks. Its user-friendly scoring system equips support staff with the necessary tools to effectively combat fraud. For additional help, users can access support via email and online chat, ensuring merchants always have assistance at their fingertips. Visit the Kombatix website for more information and learn how it can safeguard your business against deceptive practices.
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Data network insights
Transactional fraud history
Confidence in denial
Supporting evidence
Ai validation
Historical transactions
  • $4.99-$14.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
22 Reviews

Form builder, File upload & Custom forms with drag and drop Show more

CP24 Form Builder & File Upload is a versatile app designed to create aesthetically pleasing and fully functional forms with file attachment capabilities to meet a wide array of needs. This spam-free tool is ideal for crafting responsive and professional contact forms swiftly and effortlessly. Users can generate various types of forms, such as Registration, Wholesale Registration, Steps, Order Attachment, Quiz Form, and Product Feedback Form, among others, with remarkable ease. The app includes integration with Klaviyo, enabling seamless synchronization of form submissions with the Klaviyo system. It also supports essential features like admin notifications with file attachments, customer autoresponders, and Captcha to prevent bot submissions. The forms created with CP24 Form Builder are compatible across all devices, ensuring a smooth user experience.
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Responsive design
Drag-and-drop builder
Captcha support
Admin notifications
Klaviyo integration
File attachments

Cut support inquiries with 24/7 in-store customer guidance Show more

Vakaufa ‑ ChatGPT Salesman is an indispensable tool designed to enhance your customers' shopping experience by providing immediate, in-store guidance. This app reduces the burden of repetitive support queries, allowing your team to focus on more critical tasks. Ideal for merchants seeking to cut down on customer support costs, it offers instant, on-page answers and tips, simplifying the buying process and boosting customer satisfaction. Whether your store is a small boutique or a large retail operation, this app can help streamline sales and increase conversions. It adeptly learns about your products to provide precise and helpful guidance, instantly addressing queries about shipping costs, payment terms, and more. With its ability to route customers to a real agent when necessary, Vakaufa ensures seamless, 24/7 customer interaction, all while maintaining polite, human-like responses.
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Instant answers
In-store guidance
Product learning
24/7 operation
Redirect to agent
  • $35-$239 / Month
  • 7 Days Free Trial
  • New

Streamline communications with AI-driven, unified inbox for Shopify store management.

Enhance product pages with a customizable WhatsApp contact button.

  • Free Plan Available
8.2
2 Reviews

Connect, collaborate, and grow with fellow merchants in your dashboard. Show more

Club of Merchants is a dedicated community platform for merchants, seamlessly integrated into your admin dashboard for easy access. It's a space where you can post questions, get answers, and provide support to fellow merchants without the interference of agencies or freelancers promoting their services. You can get paired with other merchants based on specific criteria such as revenue bracket, the markets you operate in, your store's languages, the features you use, and the type of products you sell. This tailored pairing facilitates meaningful collaborations and fosters mutual improvement among peers. Club of Merchants emphasizes genuine peer-to-peer interaction with no spam, ads, or self-promotion, ensuring a distraction-free environment for exchanging knowledge. Beyond the virtual interactions, the platform also organizes online and in-person events, meetups, and workshops to further enhance learning and networking opportunities. A hassle-free setup ensures that you’re able to connect with the community right from where you work.
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Integrated dashboard
Community collaboration
Peer networking
Custom pairings
Knowledge exchange
Industry grouping
  • $3 / Month
  • Free Plan Available
  • 30 Days Free Trial
7.7
9 Reviews

Any SMS Gateway, Android, Whatsapp messaging & abandoned carts Show more

ProWebSms Business Messaging is a versatile app designed to enhance communication between businesses and their customers through SMS and WhatsApp messages. The app facilitates seamless messaging at critical touchpoints such as checkout, payment reception, and order shipping, ensuring customers are kept in the loop throughout their shopping experience. Additionally, it helps tackle abandoned carts by reminding customers to complete their purchases and encourages product feedback, seamlessly incorporating reviews into product listings. With an advanced variable system, users can tailor messages to meet their specific needs or customer segments. Businesses can choose between using the reliable SMS Master Gateway or integrate their preferred SMS gateway, Android smartphone, or WhatsApp for messaging. The app also offers assistance with sender ID registration, especially beneficial for businesses operating in Gulf countries and beyond.
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Customizable messages
Multiple channels
Event-based messaging
Abandoned carts alerts
Product review prompts
  • $25-$99 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.3
2 Reviews

Get faster customer insights and attribution Show more

Scope - Simpler Surveys is a powerful tool designed to help you effortlessly gather feedback from your customers through intuitive surveys. With its easy-to-use interface, creating and displaying surveys on Thank You and Order Status pages is a breeze, thanks to seamless integration with the Checkout Extension app. As responses pour in, you can review them in real-time and apply custom filters for deeper insights into customer behavior and preferences. The app features a visual question builder with a zero-code, drag-and-drop functionality, making survey creation accessible for everyone. Additionally, Scope supports one-touch integrations with platforms like Slack, with more integrations on the way to enhance your workflow. Whether you're looking to improve customer satisfaction or refine your operations, Scope equips you with the insights you need through unlimited feedback collection.
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Visual question builder
Live responses
1-touch integrations

The App allows you to create shipping labels and track orders. Show more

The SMSA Shipping App is a comprehensive tool designed to streamline shipping and fulfillment processes for businesses using Shopify e-commerce platforms. It allows users to effortlessly create SMSA shipping labels and manage their logistics by tracking orders from pick-up to delivery. Whether you are an existing SMSA customer on a postpaid plan or new to SMSA's services on a prepaid plan, the app caters to your needs. The integration with Shopify is made simple, enabling shops to connect without hassle. Users can enjoy automated shipping operations, making it easier and faster to print labels for both domestic and international orders. This app is essential for businesses looking to enhance their shipping efficiency and customer satisfaction. With real-time tracking capabilities, businesses can ensure transparency and reliability in order fulfillment.
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Automate shipping
Track orders
Create shipping labels

AI chat support for social commerce and influencer partnership Show more

Viralyn Chat is an innovative AI-powered app designed to provide merchants with real-time chat support focused on optimizing social commerce strategies. The app stands out by offering tailored guidance on leveraging social media platforms to boost sales and enhance engagement. With Viralyn Chat, merchants gain valuable insights into forming strategic partnerships with influencers, thus maximizing their brand's reach and impact. The app delivers specific advice aimed at increasing visibility and navigating the often complex landscape of social commerce. By simplifying these processes, Viralyn Chat empowers merchants to effectively drive both customer engagement and sales growth. Its targeted support helps users to seamlessly integrate social commerce strategies into their business operations, ensuring a competitive edge in the digital marketplace.
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Real-time chat support
Social commerce strategies
Influencer partnership guidance

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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