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Showing 680 to 700 of 1275 Apps
  • $149.99-$399 / Month
  • Free Plan Available

Smart search and question answering all in one Show more

WiseCues is an innovative app that transforms your search bar into an intelligent assistant, seamlessly integrating question answering and product search in one convenient location. By utilizing your store's pages, it provides customers with instant responses to both general inquiries and product-specific questions. As an advanced search engine, WiseCues can intuitively handle typos, synonyms, and complex queries, ensuring a smooth and efficient user experience. This powerful tool not only alleviates the burden on customer support teams but also enhances sales and reduces product returns. With backing from Microsoft Cloud, WiseCues guarantees enterprise-level security and reliability. Additionally, it supports multiple languages and offers a seamless experience on mobile devices, making it a versatile solution for businesses worldwide.
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Multi-language support
Ai-powered search
Instant answers
Typos and synonyms
Complex queries
Seamless mobile

Instantly connect with customers via Instagram chat button on your store. Show more

Aurum: Instagram Chat Connect is a seamless integration designed to enhance customer interaction by adding an Instagram chat button directly to your online store. This feature empowers businesses to engage with customers in real-time, fostering instant communication without the need for complex coding or technical knowledge. With just a few clicks, you can set it up effortlessly, enabling direct chats with your audience. This accessibility not only helps in resolving queries swiftly but also strengthens customer relationships, thereby driving more sales. Aurum is the ideal solution for businesses eager to offer personalized support and boost their store’s connection quotient through effective Instagram integration.
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Easy setup
Real-time conversations
Instagram chat button

Making return and exchange smooth for customers. Show more

Unified Order Return is an innovative app designed to transform the returns process into a seamless, customer-friendly experience. The app empowers customers by allowing them to effortlessly view their order history and initiate returns tailored to the preferences of their merchant, thereby enhancing the likelihood of them shopping again. Its intuitive backend system revolutionizes return management by automating approvals and generating shipping labels, thus saving valuable time for your team. Additionally, the app offers a comprehensive dashboard for tracking and managing return requests, ensuring that every return is processed efficiently and effectively. By streamlining these processes, Unified Order Return not only benefits merchants by reducing operational hassle but also boosts customer satisfaction through a fast and hassle-free return experience.
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Streamlined management
Shipping label generation
Fast return process
Order history viewing
Initiate return process
Automatic approval
  • $19.9-$199 / Month
  • 7 Days Free Trial
8.2
27 Reviews

AI-Powered Email Support for E-commerce Success Show more

Lux ‑ Customer Support AI is an innovative app designed to streamline your store's customer service operations effortlessly. By using advanced AI, Lux generates accurate responses to customer inquiries even while you’re asleep, ensuring your customers are never left waiting. The app automatically categorizes and prioritizes tickets based on importance, allowing you to focus on high-priority issues first. Customization is at your fingertips, giving you the flexibility to tailor responses according to your unique shipping policies, refund policies, product specifics, and promotional offers. This personalized approach not only reduces your workload and employee costs but also significantly cuts down on response times, enhancing customer satisfaction and loyalty. With Lux, managing customer support becomes as simple as reviewing and sending pre-crafted replies when you start your day. Embrace a new level of efficiency in customer service with Lux ‑ Customer Support AI.
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Customizable settings
Automated replies
Priority sorting
Reduced workload
Auto-categorization
Fast response time

Order returns, refunds and exchanges is now easy and unlimited Show more

Final Returns & Order Exchange is a transformative app designed to streamline the process of handling product returns, exchanges, and refunds for businesses. Recognizing the complexity and time-consuming nature of managing customer returns, this app aims to enhance customer satisfaction and boost operational efficiency for merchants. Final simplifies the return process, making it effortless for customers and businesses alike. It offers seamless item exchanges, reducing friction for users who wish to swap products. The app also enhances communication by providing easy and efficient customer support, ensuring clear and quick interactions. With Final, businesses can expect a more organized and effective approach to managing returns, ultimately improving the overall shopping experience for their customers.
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Effortless returns
Exchange simplified
Simplified communication
  • $300-$800 / Month
  • Free Plan Available
  • 30 Days Free Trial
8.2
2 Reviews

Fully Automate Support Workflows and Question Answering Show more

Aide AI Support Automation is a versatile application designed to streamline customer service processes and enhance support efficiency. By utilizing AI, Aide helps in extracting valuable customer insights and automating various repetitive tasks such as order tracking, returns, and exchanges. The app empowers support agents by providing intelligent suggestions and using stored knowledge to automatically address common inquiries. It meticulously analyzes customer messages to identify potential automation opportunities, equipping users with the necessary tools to configure and optimize workflows. Aide enables automation of knowledge-based question answering while adhering to store policies for returns and exchanges. It also offers ongoing AI-driven insights and recommendations to continuously improve support operations. With CRM and API integrations, Aide facilitates seamless data access and action execution, making it an indispensable tool for modern customer service teams.
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Order tracking automation
Customer insights
Crm integrations
Api integrations
Returns automation
Automate support workflows
  • Free Plan Available
  • 14 Days Free Trial
8.2
1 Reviews

Deliver delightful customer experience with GenAI based engine Show more

Ulai is a cutting-edge conversational commerce platform built on ChatGPT’s GenAI technology, designed to transform customer engagement throughout their purchase journey. By offering personalized interactions and effective product discovery, Ulai enhances the overall shopping experience. Its advanced capabilities in managing buyer pre-purchase concerns and providing tailored product recommendations help reduce refunds and increase revenue. With vernacular support and omni-channel availability, Ulai offers 24/7 human-like customer service, thus boosting customer satisfaction and loyalty. Additionally, Ulai enhances Average Order Value (AOV) and minimizes support tickets, making it a valuable asset for scaling support efficiently. The platform also includes features like personalized WhatsApp broadcasts and effective reduction of non-delivery reports (NDRs) and frauds, further optimizing the sales process. With Ulai, businesses can anticipate improved engagement, secure transactions, and a seamless end-to-end shopping experience.
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Product recommendations
Aov enhancement
Revenue increase
Product discovery
Personalized interactions
Omni-channel support

AI-Powered Shopping Assistant for Seamless Shopping & Tracking Show more

Kore.ai Retail Assist is an innovative chatbot designed to transform customer engagement and streamline order management. Leveraging GenAI, the app enhances product search capabilities, delivering personalized responses for a superior shopping experience. Customers can easily place orders, track their status, and perform tasks such as cancelations and returns through simple interactions with the chatbot. By processing FAQs and manuals, Kore.ai Retail Assist offers comprehensive customer support, reducing the need for human intervention in query resolution. This ensures efficient handling of customer inquiries and seamless agent transfers when needed. The app also prioritizes user experience by ensuring quick and accurate filtering based on customer queries, making retail operations more efficient and customer-focused.
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Automated responses
Customer engagement
Order tracking
Returns management
Order management
Order placement
  • $6.04-$98.99 / Month
  • Free Plan Available
6.3
16 Reviews

Customer support live chat in real-time w/ Facebook Messenger. Show more

POWR Chat for Facebook Messenger offers a seamless integration of real-time customer support within your Shopify store. Effortlessly installed without any coding expertise, this app empowers you to provide instant live chat driven by Facebook Messenger, helping you connect with customers and answer their queries promptly. You can tailor the chat settings, including triggers, delay, bubble icon, and button text, to suit your brand's aesthetic and communication style. The automated chat initiation ensures a personalized touch as soon as a conversation starts, enhancing the customer experience. Receive instant mobile notifications to address customer inquiries anytime and anywhere, making it easier to close sales and improve customer retention. With customizable design features like avatars, colors, shapes, and positions, POWR Chat ensures your brand's uniqueness shines through every interaction. This app helps you stay competitive by providing top-notch customer service, encouraging more sales, and keeping your customers satisfied.
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Customizable design
Automated messages
Instant live chat
Custom chat settings
Mobile notifications
  • Free Plan Available
(3/5)
1 Reviews

Avoid wasting time by effortlessly collecting users' feedback. Show more

57-feedback is a user-friendly app designed to simplify the feedback collection process for merchants, significantly reducing the time and effort required. With customizable feedback and review strategies, it enables businesses to cater specifically to their customers' preferences, helping them stay competitive in today's dynamic marketplace. By leveraging customer insights, merchants can refine their offerings, enhance customer satisfaction, and ultimately boost sales. The app's tools are invaluable for gaining a deeper understanding of customer needs and building a strong, positive reputation. Additionally, 57-feedback provides instant feedback delivery via email, allowing businesses to make timely improvements to their sites. By gathering valuable visitor insights on navigation and usability, it ensures a seamless and rewarding customer experience.
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Instant feedback
Effortless collection
Tailored strategy
  • $9.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
2 Reviews

"Instant WeChat chat integration for seamless website customer communication." Show more

"K: WeChat Button" is an innovative app designed to enhance your website's communication capabilities by easily integrating WeChat, a widely-used messaging platform. This customizable chat button enables your site visitors to connect with you in real-time, facilitating instant communication for sales inquiries, support, or general questions. By allowing users to message directly through WeChat, the app leverages a familiar platform to create quick, easy, and reliable interaction. It offers the option to direct visitors to specific team members or departments, ensuring targeted and efficient support. Not only does it provide a seamless experience across desktop, tablet, and mobile devices, but it also allows you to match the chat button with your brand’s identity using personalized icons, colors, and welcome text. Installing WeChat Button empowers your website visitors to reach out effortlessly, helping build trust through fast and effective responses.
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Device compatibility
Real-time communication
Instant integration
Customizable button
Direct messaging
Brand alignment

Make it easy for the customers to contact you via FB chat. Show more

Meetanshi Facebook Chat is a powerful tool designed to seamlessly integrate Facebook Messenger with your Shopify store, enhancing customer support experiences. By enabling direct communication, the app allows customers to chat with merchants in real-time, addressing inquiries without leaving the store. Users have the option of using their Facebook account or continuing as a guest for convenience. The app is built for easy integration, requiring no coding skills to set up. It offers customization features, allowing you to adjust the chat popup's appearance to align with your store's theme and personalize chat greetings for a tailored customer interaction. This ensures a cohesive look and feel while prioritizing swift and efficient customer service.
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Quick integration
Customize popup
Guest support access
  • $39-$99 / Month
  • Free Plan Available
  • 5 Days Free Trial

Create unlimited surveys and get your visitors' feedbacks. Show more

Survey Honey for Shopify is a user-friendly app designed to simplify and enhance data collection for merchants. Whether you're seeking insights, leads, or conducting market research, this app offers a streamlined survey process with easy setup and seamless embed integration. Featuring over 20 types of survey questions—including Star Rating, Ranking, Matrix, and NPS—the app supports unlimited surveys, questions, and answers, allowing for comprehensive data gathering. You can choose between single-page and multi-page surveys, and even integrate payment processing for paid surveys. Designed with a mobile-friendly, responsive interface, Survey Honey ensures a smooth user experience, even accommodating anonymous surveys in compliance with GDPR. With advanced features like conditional results, logic jumps, email notifications, and analytical charts, Survey Honey is a robust tool for turning data into actionable insights.
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Unlimited submissions
20+ question types
Unlimited surveys
Single-page surveys
Multi-page surveys
Paid survey options

Survey customers on thank you page; customizable, exportable, easy setup. Show more

シンプル購入後アンケート|サンクスページでアンケートは、購入完了後に顧客からフィードバックを収集するための便利なアプリです。直感的な管理画面を通じて、アンケートの質問項目を自由にカスタマイズでき、顧客のリアルな声を簡単に集めることができます。このアプリは、サービスの改善や新たな商品開発のための貴重な情報源になります。アンケート結果は管理画面上で一覧として確認でき、CSV形式でのエクスポートも可能です。売上と顧客満足度の向上を目指すオンラインストア運営者に最適なツールです。また、初期設定ガイドが用意されており、初心者でも簡単にアンケート設置を開始できます。即座にアンケート収集を始めたい企業にとって、頼りになるソリューションです。
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Customizable fields
Easy setup
Export results
Thank you survey
  • $29-$749 / Month
  • 14 Days Free Trial
1 Reviews

Optimise customer support. Manage orders inside any helpdesk. Show more

ChargeDesk is an innovative application designed to simplify and streamline the billing and payment process for businesses of all sizes. With its intuitive interface, ChargeDesk allows users to manage invoices, process payments, and track subscriptions with ease, ensuring efficient financial operations. The app supports integration with popular payment gateways and accounting software, offering seamless connectivity and reducing manual data entry. ChargeDesk provides real-time analytics and reporting features, enabling businesses to gain valuable insights into their financial performance and make informed decisions. Its robust security measures ensure that sensitive financial data is protected, while its customizable features allow businesses to tailor the app to their specific needs. Whether you're a small startup or a large enterprise, ChargeDesk enhances your billing operations, saving time and improving cash flow management.
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Issue refunds
Order management
Customer support
Create orders
Helpdesk integration
  • $8.99-$69.99 / Month
  • 30 Days Free Trial
8.2
1 Reviews

Stop returns and retain revenue with Cashback Offers. Show more

Win-Win Returns is an innovative app designed to transform the typically negative experience of product returns into a positive interaction for both businesses and customers. By offering a special Cashback Offer when a return is requested, this app helps businesses retain revenue and reduce the volume of returns, all while keeping the customer relationship alive. The easy setup ensures that businesses can quickly start seeing immediate value with minimal hassle. Win-Win Returns goes beyond solving the issue of returns by enhancing customer happiness and loyalty through unique cashback incentives. Additionally, the app streamlines the returns process with features like automated request approvals and customizable rules, saving time and reducing the costs associated with returned inventory. Transform the way you handle returns today and create a truly win-win scenario for your brand and customers.
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Easy setup
Cashback offers
Automate returns
Create rules
Auto-approvals
  • $19-$129 / Month
  • 14 Days Free Trial
9.1
1 Reviews

"Automate support, boost sales with Sensbot AI for Shopify stores." Show more

Sensbot AI Chatbot is a cutting-edge artificial intelligence platform crafted specifically for online retailers seeking to streamline customer support services. Tailored for easy integration with Shopify, this chatbot solution allows businesses to enhance customer engagement without the need for coding skills or technical expertise. Sensbot AI elevates the shopping experience by providing 24/7 automated customer support, addressing inquiries, and resolving issues promptly. Its capabilities extend to generating leads and optimizing sales, thus helping businesses increase their conversions effortlessly. By handling routine tasks and inquiries, the app effectively reduces support costs, allowing businesses to allocate resources efficiently. Sensbot AI Chatbot is the go-to solution for online stores aiming to improve customer satisfaction while boosting their sales performance.
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No coding required
Shopify integration
Lead generation
Sales optimization
Automated support
  • Free Plan Available
8.2
1 Reviews

Ship Smart & Easy with SHIPGATE Show more

SHIPGATE is an innovative app designed to streamline the shipping process for businesses using multiple shipping companies. By automating the collection of order information, SHIPGATE eliminates the need for manual data collection and simplifies shipment creation. It allows users to compare rates across various delivery services, ensuring cost-effectiveness and efficiency. Additionally, the app offers real-time tracking of delivery statuses, keeping businesses informed at every step. SHIPGATE also provides a convenient export declaration preparation service tailored for compliance with Korea Customs, making international shipping hassle-free. With SHIPGATE, businesses can enhance their logistics management, save time, and improve operational efficiency.
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Order tracking
Rate comparison
Automatic shipment creation
Export declaration

Engage with Customers Instantly on a Single Platform

Customer data integration
Real-time monitoring
Unified inbox
Ai-enhanced workspace
Analytics for supervisors
  • $60-$180 / Month
  • 14 Days Free Trial
6.7
10 Reviews

Centralize every order, every conversation, even social DMs. Show more

WhatsApp & Helpdesk - MyAlice is a comprehensive customer service platform designed to help eCommerce merchants capitalize on high-intent customer interactions across various messaging channels, including WhatsApp, Instagram, Facebook, Line, Telegram, and Viber. By centralizing communications, MyAlice allows businesses to seamlessly migrate from other platforms such as Gorgias, Zendesk, and Freshdesk, offering an integrated solution for managing customer inquiries. It prioritizes WhatsApp, email, chat, and social media comments/DMs in a unified feed, ensuring no customer message goes unanswered. With its live chat and social channel widget, merchants can efficiently support customers, potentially increasing sales. Additionally, MyAlice provides tools to send personalized WhatsApp campaigns, recover abandoned carts, and automate checkout reminders. This platform also integrates with Shopify, allowing users to view, edit, and manage orders directly within MyAlice, streamlining operations and enhancing customer experience.
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Live chat widget
Order management
Broadcast campaigns
Unified inbox
Cart recovery automation

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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