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Showing 740 to 760 of 1493 Apps
  • $99-$449 / Month
  • Free Plan Available
  • New

"AI voice shopper enhances your storefront, streamlines customer interactions effortlessly."

Add a callback request button on your website Show more

"Request Callback - By Carton" is a user-friendly app designed to streamline customer service and enhance customer interaction. It allows customers to request a callback from businesses at a time that's convenient for them, eliminating long hold times and improving satisfaction. The app integrates seamlessly with existing communication systems, ensuring a smooth experience for both the business and the customer. Its intuitive interface makes it easy to schedule, manage, and track callback requests, providing businesses with valuable insights into customer preferences and behavior. With built-in analytics, companies can monitor call-back effectiveness, helping them optimize their customer service strategies. Ideal for businesses of any size, "Request Callback - By Carton" is a powerful tool for enhancing customer relations and boosting engagement.
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Customer engagement
Callback button
Missed sales reduction
  • $49-$399 / Month
  • Free Plan Available
  • New

Instant AI voice and chat support, 24/7, no setup needed.

Effortlessly track returns and rediscover shopping delights with Reshop. Show more

Reshop App revolutionizes the return process by transforming it into a dynamic opportunity for additional sales. When customers initiate a return through Reshop, they gain access to a mobile app that not only allows them to track their return but also offers a tailored shopping experience designed to enhance customer satisfaction. By helping users discover products they'll love, Reshop turns the disappointment of a return into a chance for repurchase, effectively turning refunds into revenue. The app's user-friendly interface ensures that customers are always informed about the status of their returns, instilling confidence and encouraging future purchases. Reshop empowers businesses to retain customer loyalty and drive sales, even after a purchase doesn't work out as expected. Ultimately, Reshop provides a seamless solution for retailers to convert returns into a positive experience, benefiting both the customer and the business.
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Personalized shopping
Return tracking
Repurchase driving
  • $33-$48 / Month
  • 14 Days Free Trial
8.2
1 Reviews

The customer support helpdesk that integrates with Gmail Show more

Keeping - Helpdesk for Gmail transforms your team's Gmail account into a comprehensive help desk tool, seamlessly integrating customer support functionalities directly into your inbox. Designed specifically for eCommerce teams of all sizes, this app allows you to manage support emails without the need for an external help desk solution. Support requests arriving in your shared inbox are automatically converted into support tickets, which can then be synced across your team for effective collaboration. Within Gmail, you can easily assign, discuss, and prioritize these tickets, ensuring streamlined and efficient customer support management. Additionally, Keeping enables you to view customer order information directly within Gmail, offering context for each interaction. With advanced reporting features, you can gain insights into response times, ticket volume, and agent performance, allowing you to continually optimize your support operations.
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Advanced reporting
Support ticketing
Gmail integration
Team sync
Order information
  • $19-$199 / Month
  • 30 Days Free Trial
7.4
79 Reviews

Allow customers to process returns, exchanges, and refunds Show more

Rich Returns & Exchanges is a powerful app designed to streamline the returns and exchanges process, ultimately saving time and enhancing customer satisfaction. It offers a self-service, custom-branded returns portal that integrates seamlessly with your store, enabling customers to manage their returns and exchanges effortlessly. By suggesting exchanges over returns, this app helps recapture potential lost revenue. With the capability to generate prepaid return labels from over 50 carriers worldwide, the app ensures a smooth and efficient returns process. Automated email notifications keep customers informed at every stage, improving transparency and trust. Businesses can set up automated rules tailored to their return policy and exchange terms, and integrate easily with existing systems like ERP, IMS, CRM, and 3PL. Overall, Rich Returns & Exchanges simplifies returns management while keeping customers satisfied and informed.
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Automated return labels
Automated email notifications
Custom-branded portal
Integrates with systems
Custom return rules
  • $199-$699 / Month
  • 14 Days Free Trial
8
49 Reviews

Build AI-driven WhatsApp journeys. Market & convert on chat! Show more

LimeChat: WhatsApp Support+AI is a powerful tool that large brands trust to enhance customer retention and engagement through WhatsApp. This innovative app shifts repeat revenue streams from conventional Meta ads to the efficiency of WhatsApp by utilizing features like broadcasts, customer journeys, and abandoned checkout messaging. With its GPT-powered chatbots, LimeChat optimizes customer support, allowing businesses to scale operations without the need for additional staff. The app stands out due to its spam-free marketing approach and compliance with major standards such as GDPR, SOC2, and ISO27001, ensuring data security and privacy. LimeChat also provides hands-on support with dedicated WhatsApp experts and boasts comprehensive CRM integration for seamless communication across multiple platforms. Through AI-powered analytics, businesses gain insightful metrics on Return on Advertising Spend (RoAS), conversions, Customer Satisfaction (CSAT), and Net Promoter Score (NPS).
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Customer journeys
Abandoned cart messages
Ai-driven whatsapp commerce
Gpt chatbots
Spam-free marketing
Whatsapp selling
  • $39 / Month
  • Free Plan Available
  • 7 Days Free Trial

Must-have all-in-one SMS Marketing App for every merchant. Show more

OAppS SMS Marketing revolutionizes your marketing strategy by seamlessly integrating SMS, MMS, and Facebook Messenger into a comprehensive E-commerce Marketing Hub. This app empowers businesses to manage multiple communication channels effortlessly, enhancing customer engagement and maximizing brand reach. With features like segmented SMS campaigns, personalized templates, and real-time conversational SMS, your marketing efforts become more targeted and impactful. Automated SMS interactions ensure timely customer engagement, while a unified inbox centralizes all communications for efficient management. This tool not only drives conversions but also builds lasting brand loyalty by fostering meaningful connections with your audience. Step up your marketing game today with OAppS and discover the power of unified multichannel marketing!
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Sms automation
Multi-channel messaging
Unified inbox
Targeted sms campaigns
Conversational sms
Personalised sms templates
  • Free Plan Available
8.2
24 Reviews

AI-Powered Support: Seamless Integration & Insights Show more

Kustomer is an innovative AI-driven CRM app designed to revolutionize the way merchants interact with customers, particularly in eCommerce and retail sectors. By offering a comprehensive view of customer data, Kustomer streamlines support across various channels, significantly enhancing customer understanding and enabling personalized experiences. The app simplifies the process of managing customer inquiries, orders, and feedback, boosting operational efficiency. Merchants looking to elevate their customer service quality and responsiveness will find Kustomer an ideal solution. Key features include full integration with Shopify for comprehensive order visibility, the ability to process order refunds and cancellations directly from the Kustomer timeline, and efficient order data search capabilities. Additionally, dynamic message customization with shortcuts and automated updates through chatbot templates further optimize customer interactions.
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Customizable messages
Multi-channel support
Personalized experiences
Order management
Ai integration
Customer insights
  • $49-$199 / Month
  • Free Plan Available
  • 14 Days Free Trial

AI shopping assistant enhancing discovery with natural language and smart filters.

  • $4.99-$14.99 / Month
  • Free Plan Available
  • 3 Days Free Trial
  • New

Automate WhatsApp order updates and manage Shopify order tags seamlessly.

  • $19-$99 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
1 Reviews

Automate sales and support with AI-driven WhatsApp tools for merchants. Show more

M360 WhatsApp Automation+Chat is a powerful tool for merchants looking to streamline their sales, support, and marketing efforts. Designed to tackle common e-commerce challenges, it helps businesses recover lost sales by sending timely WhatsApp reminders for abandoned carts. The app allows merchants to sync their catalogs seamlessly, enabling a smooth WhatsApp shopping experience where customers can place orders directly through chat. Real-time order tracking is facilitated via WhatsApp messages, keeping customers informed at every stage of their purchase. The platform also features AI-driven chatbots to automate customer interactions, reducing manual workload and enhancing customer engagement. With its ability to consolidate all customer chats into a single inbox, teams can manage communications more efficiently. Additionally, businesses can schedule and send personalized broadcasts and alerts via WhatsApp, optimizing customer retention and loyalty.
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Abandoned cart recovery
Conversational commerce
Real-time order updates
Scheduled offers
Personalized broadcasts
Catalog syncing

Automated AI call center with real-time Shopify customer data integration.

  • $9.9-$39 / Month
  • Free Plan Available

Efficient multilingual live chat with FAQ management and customizable chatbox.

  • $3-$20 / Month
  • Free Plan Available
  • 30 Days Free Trial

Live package tracking that updates with every email open Show more

Live Shipment Track For Email is a convenient application designed to enhance your email experience by providing real-time shipment tracking directly within your inbox. This app seamlessly integrates with your email account, automatically detecting tracking numbers from your incoming emails and offering instant updates on the status of your packages. With its user-friendly interface, you can easily manage multiple shipments from different carriers without the hassle of switching apps or websites. The app notifies you of any status changes, delays, or estimated delivery times, ensuring that you are always informed about your packages' whereabouts. Live Shipment Track For Email supports a wide range of courier services, making it versatile for various users. Whether you are expecting personal purchases or managing business shipments, this app streamlines your tracking process and keeps your logistics organized effortlessly.
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Live tracking updates
Real-time delivery status
Email tracking embed

"Boost sales with customizable WhatsApp chat for instant customer support." Show more

WhatsApp Chat Pro is an innovative app designed to seamlessly integrate a fully customizable WhatsApp chat button into your Shopify store. This powerful tool enables direct communication with your customers, providing an efficient platform for real-time support, product inquiries, and sales facilitation. With an emphasis on being mobile-friendly and easy to set up, the app allows for a personalized brand experience that enhances customer engagement. Businesses can leverage this feature to forge stronger customer relationships and drive higher conversion rates. The app's design ensures that it fits perfectly across all devices, optimizing the customer experience on both desktop and mobile platforms. Whether you aim to answer questions promptly or guide customers towards a purchase, WhatsApp Chat Pro is an essential tool for any Shopify store looking to enhance its customer service.
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Real-time messaging
Customizable chat button
Mobile-responsive design

Retain your customers' attention on your Branded Tracking Page Show more

Folojet Tracking is a versatile tool designed to keep your customers engaged with your brand by creating a custom tracking page, eliminating the need to redirect them to various carrier websites. This app empowers merchants to effortlessly integrate seasonal promotions, product recommendations, and referral programs directly into the tracking experience, enhancing customer retention and boosting repeat sales. With Folojet, you can dynamically present new arrivals and exclusive discounts, further enticing your buyers to continue exploring your offerings. It also allows you to display tailored banners with personalized messages, ensuring your marketing messages don’t go unnoticed. Additionally, Folojet enables cross-selling by recommending products related to the customer's recent purchase, thereby increasing your sales potential. Moreover, it provides real-time updates to keep customers informed about their order's expected delivery time, enhancing their overall shopping experience.
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Real-time updates
Product recommendations
Branded tracking page
Cross-sell products
Highlight discounts
New arrivals display

Simplify customer chat with a Viber button on your Shopify store. Show more

Aurum: Viber Chat Connect is a seamless communication tool designed for Shopify store owners, enabling them to integrate a Viber button easily into their online store. This app requires no coding expertise, ensuring a straightforward setup process. Once installed, it allows customers to reach out to merchants directly through Viber, facilitating real-time communication. This instant connection not only enhances the customer experience but also builds trust by providing quick and personal support. Ideal for merchants aiming to simplify communication flows and engage more effectively, Aurum effortlessly bridges the gap between businesses and customers. With just a few clicks, retailers can set up the Viber button and start interacting with their audience immediately, streamlining customer service without disrupting their operational workflow.
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Easy setup
Real-time chat
Viber button integration

Call Tracking & Automation Platform for Merchants Show more

CallTrackingMetrics is a versatile app designed to enhance call tracking and management for businesses focused on driving orders and sales. By utilizing dynamic number insertion (DNI), it seamlessly connects offline calls to online sales, offering more accurate attribution and insights. Users can leverage real-time buyer data to close more sales efficiently and automate touchpoints for enhanced customer engagement. The app simplifies the sales process, providing detailed insights into the entire buyer journey and comprehensive conversation analytics to boost customer service. It also supports SMS campaign creation to keep customers informed during order fulfillment. Additionally, CallTrackingMetrics allows businesses to view caller order histories and identify buyer preferences, enabling customized automated communications to strengthen customer relationships.
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Dynamic number insertion
Automated sms follow-ups
Real-time buyer insights
Conversation analytics
Ad tracking numbers
Sms campaigns for orders
  • $10-$100 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
1 Reviews

24/7 AI Customer Support at Your Fingertips Show more

WhatsGPT:ChatGPT Sales Bot is your go-to solution for exceptional customer service, integrating the advanced AI capabilities of ChatGPT models (GPT-3.5 & GPT-4). Designed for 24/7 accessibility, this intelligent chatbot effortlessly transforms casual inquiries into potential sales, enhancing your business's efficiency and responsiveness. Beyond just basic support, WhatsGPT offers real-time product updates, ensuring your bot adapts instantly to any changes in product lines or shop policies. It boasts seamless multi-language support, allowing you to cater to an international customer base without any language barriers. The app is designed for ease of use, enabling swift setup and training with simple file uploads, ensuring your bot is ready to perform in minutes. Built on a secure and reliable infrastructure, WhatsGPT ensures your business communications are safeguarded while providing cutting-edge service.
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Real-time updates
One-time setup
24/7 support
Multi-language
Secure infrastructure

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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