Shopify support apps 2025

RetailSense

24/7 chatbot support for personalized, efficient retail customer interactions. Show more

RetailSense is an innovative chatbot application designed to revolutionize customer service in retail by providing 24/7 instant support. It efficiently handles product, policy, and order inquiries, significantly reducing wait times and freeing human agents to focus on more complex issues. With its customizable flows, RetailSense adapts to each shop's unique requirements, ensuring personalized and efficient customer interactions. This enhances customer satisfaction and loyalty while streamlining operations, leading to increased sales conversions. By delivering immediate and accurate information, RetailSense empowers businesses to optimize their support services and gain valuable insights into customer needs. Whether it's a product, order, or policy inquiry, RetailSense is your go-to solution for exceptional customer service.

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Streamline operations

Product inquiries

Customizable chatbot

24/7 instant support

Order requests

Policy questions

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eBanqo ‑ Live Chat & Chatbot

$15-$266 / Month

9.1

2 Reviews

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AI-powered sales and support on all your chat channels Show more

eBanqo ‑ Live Chat & Chatbot is a versatile messaging solution designed to enhance customer interactions for online stores. It integrates seamlessly with popular platforms like Facebook Messenger, Instagram DM, WhatsApp, and Google's Business Messages, allowing buyers to access your inventory through their favorite channels. By unifying all chat messages on one screen, eBanqo enables quick responses, helping you engage with customers making buying decisions in seconds. Its AI chatbots empower customers to self-serve, offering features like inventory searches, issue reporting, and order tracking. Whether at your desk or on-the-go, you can manage all chats from a single platform, ensuring high-quality interactions. The app also supports broadcast messaging to engage and inform buyers and prospects, while a 24/7 AI bot provides instant answers to inquiries. Transform direct messaging into a powerful sales tool by turning your social media platforms into interactive online stores with eBanqo ‑ Live Chat & Chatbot.

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Unified chat screen

Instant customer response

Ai chatbot self-service

Monitor team chats

Broadcast messages

24/7 ai support

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BFFWorks: AI Chatbot Live Chat

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AI chatbot and live chat app for 24/7 multilingual support and sales.

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Voice Model

$1000-$500 / Month

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"AI voice assistant simplifies shopping, supports 32 languages, enhances accessibility." Show more

Voice Model is an innovative app that integrates an AI voice assistant directly into your Shopify store, revolutionizing the way customers interact with your business. By enabling users to ask questions and explore products through natural conversation, this app enhances customer accessibility and supports 32 languages, making it ideal for a global audience. Mobile shoppers can particularly benefit from the hands-free experience that Voice Model provides. The app facilitates seamless product discovery, handles FAQs, explains product features, and manages customer support and promotions, all through voice interaction. By reducing friction in the buying journey, Voice Model helps merchants engage visitors more effectively and creates a more human-centric shopping experience. Whether addressing policies, returns, or product inquiries, Voice Model ensures smooth and conversational interactions, enhancing both customer satisfaction and engagement.

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Multi-language support

Product discovery

Promotion management

Faq handling

Accessibility support

Product exploration

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MAG: Form Builder

$4.99-$9.99 / Month

9.1

57 Reviews

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Effortlessly create custom forms for your store Show more

MAG: Contact Form Builder by MyAppGurus is your go-to solution for efficient and effective data collection, crucial for informed decision-making in business. With an emphasis on user-friendly design and flexibility, this app allows merchants and customers alike to engage in a seamless form creation and management experience. Its simple drag-and-drop interface enables administrators to create and customize forms effortlessly, while also providing the ability to modify and delete them as needed. The app offers multilingual support, allowing businesses to transcend language barriers and widen their reach. Additionally, managing email templates for streamlined communication is made easy, ensuring businesses can maintain a professional and responsive presence. Start transforming the way you gather and process your data with MAG: Contact Form Builder.

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Multilingual support

Custom forms

Drag-and-drop

Email management

Easy modifications

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WhatsApp Notifications+ChatBot

$2.99-$29.99 / Month

6.9

6 Reviews

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All automated insanely! WhatsApp Notifications Show more

WhatsApp Notifications+ChatBot is a dynamic tool designed to revolutionize customer support by automating responses to customer queries anytime, ensuring seamless communication. The app allows businesses to send pre-configured notifications such as order confirmations, abandoned cart alerts, delivery updates, review requests, and refunds directly via WhatsApp, enhancing customer engagement. It also notifies store administrators instantly when new customers sign up or place orders, keeping them updated in real time. Users can easily access the complete log of sent messages from the app's backend, allowing for efficient tracking and monitoring of communications. With an intelligent chatbot, the app handles and responds to customer queries effectively, saving time and reducing manual efforts. Installation is hassle-free with its plug-and-play setup, and the app uses pre-approved WhatsApp messages to provide a superior user experience. Additionally, it facilitates the recovery of lost sales by automatically alerting customers about abandoned carts, prompting them to complete purchases.

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Automated replies

Abandoned cart alerts

Ready notifications

Customer signup alerts

Order alerts

Message logs

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Entrfy ‑ Product FAQ Creator

$3.99-$7.99 / Month

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Create product-specific FAQs, customize design. Enhance customer experience effortlessly. Show more

Entrfy ‑ Product FAQ Creator is a Shopify app designed to enhance the shopping experience by providing clear and accessible information directly on product pages. This tool allows merchants to create tailored FAQs for each product, customizing the design to seamlessly align with their brand’s aesthetic. By embedding detailed answers on product pages, the app ensures that important information is readily available to customers, reducing the need for support tickets and streamlining the buying process. Merchants can effortlessly manage FAQs through a user-friendly admin dashboard, with options to display them in multiple languages to cater to a global audience. Designed for ease and efficiency, Entrfy also offers 24/7 support to assist with setup and ongoing use. Overall, the app not only improves customer experience but also enhances store aesthetics, making it a valuable addition for any Shopify store looking to provide clarity and professionalism.

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Customizable design

Multi-language support

Easy faq management

Product-specific faqs

Embed on product pages

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SleekFlow ‑ Sell on WhatsApp

$199-$399 / Month

(1/5)

1 Reviews

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Recover abandoned cart, automate support and sales workflow Show more

SleekFlow - Sell on WhatsApp is a versatile app designed for Shopify stores to enhance communication and boost sales through the power of WhatsApp. By automating messages for abandoned carts and order confirmations, SleekFlow helps merchants improve sales performance and streamline customer support operations. The app allows store owners to efficiently segment customers based on spending habits and product categories, enabling targeted campaign messages that drive higher conversion rates. With order history readily accessible in the inbox, businesses can provide better sales and support experiences. Additionally, merchants can send automated updates on order confirmations and shipping directly over WhatsApp, enhancing customer engagement and satisfaction. SleekFlow also features tools for tracking sales performance across social channels, offering a comprehensive solution for Shopify stores looking to optimize their operations through effective communication strategies.

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Customer segmentation

Sales tracking

Order history

Targeted campaigns

Automated messages

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Shoppie AI Chatbot

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Elevate customer experience with AI-powered support Show more

Shoppie AI Chatbot is an innovative solution designed for merchants aiming to enhance customer experience and drive sales growth. Its advanced AI capabilities ensure timely and personalized support, simplifying the shopping process and making it seamless for customers. By accurately understanding customer needs, Shoppie provides tailored product recommendations, leading to higher conversion rates and increased revenue. The chatbot is ideal for various industries, particularly those with a wide range of products, as it helps in managing diverse merchandise effectively. Easy integration and customization options allow businesses to adapt Shoppie to their specific requirements without hassle. Ultimately, Shoppie AI Chatbot streamlines the support process and fosters a positive shopping journey, empowering merchants to achieve significant sales growth.

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Tailored recommendations

Easy integration

Effortless customization

Ai-driven support

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Alhena: Shopping & Support AI

$1199-$599 / Month

8.2

4 Reviews

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Generative AI for customer service & profitable growth Show more

Gleen AI: Sales & Support AI is a cutting-edge generative AI chatbot designed to enhance customer satisfaction and operational efficiency. It provides real-time responses to customer inquiries across various platforms, including email, live chat, messaging apps, and social media, ensuring a seamless omni-channel communication experience. The app seamlessly integrates with popular help desk and live chat solutions such as Gorgias, Freshdesk, Zendesk, and Richpanel, allowing for a smooth transition between automated responses and human agents when necessary. Furthermore, Gleen AI has the capability to sync with your Shopify catalog, inventory, and pricing data, enabling conversational product search and support that is informed and contextually relevant. Trusted for its accuracy, Gleen AI ensures both businesses and customers receive reliable information. It maintains a consistent brand tone, avoiding generic bot replies, while also providing real-time access to store information for comprehensive and efficient customer interactions.

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Multi-channel support

Generative ai chatbot

Real-time responses

Help desk integration

Shopify synchronization

Conversational product search

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oloround micromile fulfillment

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Unmatched doorstep returns & fulfillment, saving money & time. Show more

Oloround Micromile Fulfillment is a cutting-edge app transforming e-commerce by providing efficient micro-mile fulfillment services tailored for brands focused on optimizing returns handling. The app streamlines the post-purchase process, significantly boosting customer loyalty and satisfaction by offering seamless doorstep pickups, instant product inspections, and prompt local re-fulfillment. This efficient system reduces both operational costs and environmental impact, presenting businesses with an eco-friendly logistics solution that minimizes travel and waste. Oloround empowers brands to turn returns into a strategic advantage, offering easy and cost-effective solutions with no need for boxes or labels for returns. Additionally, it enhances convenience and customer experience through rapid inventory checks and refund processes. With services like brand-guided disposition, the app provides the flexibility to store, reship, aggregate, or liquidate returned items, making it a perfect tool for businesses aiming to innovate their return strategies.

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Doorstep pickups

Instant product checks

Local re-fulfillment

Rapid refunds

Eco-friendly logistics

Brand guided disposition

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Fairing Post Purchase Surveys

$15-$149 / Month

(4.9/5)

187 Reviews

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Surveys for marketing attribution, user feedback, and NPS Show more

Fairing: Post Purchase Surveys is an innovative tool designed to provide businesses with valuable customer insights through post-purchase surveys. Formerly known as Enquire, Fairing is capable of delivering actionable data in just one week, surpassing the capabilities of traditional survey tools. By integrating with popular platforms such as Meta, TikTok, and TV, users can measure the effectiveness of their marketing channels through targeted attribution surveys appended to customer orders. The app captures essential information on customer attribution, Net Promoter Score (NPS), personalization, conversion rate optimization (CRO), and market research. Additionally, Fairing's Shopify Plus certification ensures seamless implementation into existing checkout processes, supporting integrations with Triple Whale, Klaviyo, and more. With its template library of over 25 pre-built survey questions and the ability to tailor surveys based on customer profiles, Fairing is an essential tool for businesses looking to enhance ROI and deepen their understanding of their audience. Plus, its compatibility with Shopify's Order Status and Thank You Page Checkout Extensions further streamlines its deployment in online retail environments.

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Pre-built templates

Shopify integration

Customer feedback

Product targeting

Personalization

Roi improvement

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Spark Tools for Inbox

$5 / Month

8.2

2 Reviews

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Enhance Shopify Inbox chat with customizable features and engagement tools. Show more

Spark Tools for Inbox is a versatile app designed to enhance your Shopify Inbox chat experience with customizable features and settings. By allowing you to modify the chat button’s appearance, you can create a seamless integration that aligns with your site's branding through options for a custom SVG icon, label, and font. The app enables you to tailor button sizing and positioning, ensuring optimal display on both large and mobile screens. You can set proactive chat messages to engage idle visitors and drive interaction. Additionally, it offers the flexibility to define operational hours, showcasing an offline chat button or hiding it entirely when your team is unavailable. With region-specific visibility settings, you can manage where the chat is displayed to cater to a global audience. Note that Spark Tools for Inbox requires the Shopify Inbox chat app to be installed for full functionality.

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Region-specific display

Proactive messages

Custom svg icon

Set offline hours

Adjust button size

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Babeltext Multilingual MSG

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Effortlessly manage global customer communication in 195 languages. Show more

Babeltext Multilingual MSG is a cutting-edge communication tool designed to revolutionize customer engagement by breaking down language barriers. With support for 195 languages, the app empowers customer service teams to interact seamlessly with a global audience, enhancing business opportunities and expanding market reach. Whether a customer sends a message in Mandarin or Spanish, Babeltext automatically translates and presents it to your agents in English, allowing effortless communication. Agents can respond in English, and the app translates the message back into the customer's language, ensuring clarity and understanding. Babeltext integrates smoothly with popular messaging platforms like SMS, Facebook Messenger, WeChat, WhatsApp, Web Chat, Telegram, and Discord, making it a versatile solution for diverse communication needs. Additionally, it synchronizes customer data for a cohesive and personalized service experience, streamlining operations and fostering stronger customer relationships. Ideal for businesses looking to enhance their global footprint, Babeltext is the key to effective multilingual customer service in a connected world.

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Automatic translation

Omnichannel support

Global communication

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BlissScale support widgets

$4.99-$24.99 / Month

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Seamless WhatsApp and Telegram widgets for your store. Show more

BlissScale Support Widgets offer a transformative customer service experience for e-commerce businesses. The app integrates seamlessly with WhatsApp and Telegram, providing a direct line of communication that's both intuitive and robust. With a straightforward installation process and user-friendly design, these widgets are versatile enough to handle unlimited traffic. Customize your support appearance using a variety of unique widget designs that maintain responsive aesthetics on any device. The app supports multiple profiles, letting you manage different social media and messaging platforms from one central location. You can also enhance your customer service efficiency by scheduling availability to clearly show online support across your communication channels. Furthermore, BlissScale allows for customizable links, letting you include social media, email, phone numbers, and pre-filled messages, streamlining the user experience and interaction with your brand.

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Customizable designs

Responsive layout

Multiple profiles

Scheduling supported

Pre-filled messages

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Chatinbox ‑ Customer Happiness

$25 / Month

(3/5)

2 Reviews

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Support Your Customers & Close More Sales via Whatsapp Chats Show more

Chatinbox - Customer Happiness is a comprehensive chat management platform designed to streamline customer interactions across various channels. Recognizing the challenges businesses face in handling multiple communication apps, Chatinbox offers a unified solution to manage WhatsApp, Telegram, Facebook, and Instagram chats all from a single interface. This alleviates the need for juggling several applications, thereby enhancing efficiency and focus on customer engagement. With features like advanced analytics, businesses can track and analyze customer interactions, gaining valuable insights into their engagement strategies. Additionally, Chatinbox allows the assignment of specific chats to team members, ensuring personalized and timely responses. This platform is an indispensable tool for businesses aiming to elevate their customer service experience while optimizing internal workflow.

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Advanced analytics

Manage multiple chats

Assign chats

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Benam Chat

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A spam free communication channel between brands and customers Show more

Benam Chat is an innovative communication tool designed to enhance business-customer interactions by enabling real-time engagement through voice and video calls directly from a chat widget. This platform allows businesses to provide personalized support across multiple channels without requiring a phone number, thus maintaining customer privacy. By integrating the chat widget into their systems, companies can elevate customer engagement and deliver prompt assistance, which significantly enhances the overall customer experience. Businesses can customize the chat interface to align with their brand identity, ensuring a cohesive and professional appearance. The ability to seamlessly transition from text-based interactions to audio and video calls offers a comprehensive solution for addressing customer queries dynamically. Benam Chat is optimal for businesses aiming to streamline communication while reinforcing customer trust and satisfaction.

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Real-time engagement

Multiple channels

Customisable widget

Voice/video calls

Personalised support

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FAQfy: FAQ by AI

$7 / Month

(1/5)

1 Reviews

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Automatically generate product FAQ powered by ChatGPT AI Show more

FAQfy: FAQ by ChatGPT AI is a cutting-edge application designed to automate frequently asked questions for each product, streamlining customer interactions and enhancing overall transparency. This AI-driven tool is ideal for a wide range of industries, optimizing the shopping experience by empowering customers to make informed decisions quickly. By automatically generating product FAQs, FAQfy saves both time and resources, ultimately boosting sales and customer satisfaction. Leveraging state-of-the-art artificial intelligence similar to that of ChatGPT, the app ensures efficient and accurate support for merchants. Elevate your store's efficiency with FAQfy and enjoy effortless improvements in customer service and operational productivity. Whether you run a small business or a large retail platform, this app provides a seamless way to handle customer queries, reinforcing a positive shopping environment.

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Save time

Automate product faqs

Boost transparency

Enhance shopping experience

Empower decision-making

Install App

Contact Button ‑ Widget Apps

$5-$15 / Month

3 Reviews

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Capture more leads and sales with an all-in-one Contact Button Show more

Contact Button ‑ Widget Apps is designed to boost your website's lead generation by offering seamless access to 15 highly-customizable widget apps. These widgets are conveniently accessible via a small button located in the corner of your site, allowing visitors to easily find information or connect with you through multiple channels. Among its popular widgets are Contact Forms, Click-to-Call, WhatsApp Chat, Business Hours, and Chat Widgets, each crafted to enhance user interaction and communication. The app also allows embedding custom contact forms within your button's menu and provides tools for capturing email subscriptions, facilitating online reservations, and displaying essential business information. By integrating messaging apps like WhatsApp, Messenger, and SMS, Contact Button ensures a smooth experience for visitors wishing to connect. It serves as a comprehensive tool for businesses aiming to improve user engagement and maximize conversion opportunities.

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Custom contact forms

Whatsapp chat

One-click access

Chat widgets

Business hours

Email subscriptions

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LINE誘導ボタンらくらく設置｜リテリア LINE誘導

$3.99 / Month

6.6

1 Reviews

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LINE誘導ボタンをストアに設置することで、あなたのストアのLINE公式アカウントの友達登録を促し、集客率向上が見込めます！ Show more

The "LINE誘導ボタンらくらく設置｜リテリア LINE誘導" app is designed to seamlessly integrate LINE buttons into your Shopify store, enhancing customer engagement and conversion rates. Without the need for coding knowledge, users can easily install and add this app to their desired pages, streamlining the process of driving traffic from Shopify to LINE. The app offers extensive customization options, allowing users to adjust icon images, positions, colors, and text, ensuring the button fits perfectly with their store's aesthetic. Engineered by Japanese developers, this app provides reliable support and is tailored for the Japanese market, offering a competitive alternative to foreign apps. It is compatible exclusively with Online Store 2.0, ensuring minimal interference with your store's existing code and other apps. With "LINE誘導ボタンらくらく設置｜リテリア LINE誘導," enhance your marketing strategy by connecting Shopify with LINE effortlessly.

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Customizable buttons

Boosts conversion rates

Code-free installation

Wide page embedding

Enhances marketing

Install App

Shopify support apps

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Showing 740 to 760 of 1264 Apps

RetailSense

eBanqo ‑ Live Chat & Chatbot

BFFWorks: AI Chatbot Live Chat

Voice Model

MAG: Form Builder

WhatsApp Notifications+ChatBot

Entrfy ‑ Product FAQ Creator

SleekFlow ‑ Sell on WhatsApp

Shoppie AI Chatbot

Alhena: Shopping & Support AI

oloround micromile fulfillment

Fairing Post Purchase Surveys

Spark Tools for Inbox

Babeltext Multilingual MSG

BlissScale support widgets

Chatinbox ‑ Customer Happiness

Benam Chat

FAQfy: FAQ by AI

Contact Button ‑ Widget Apps

LINE誘導ボタンらくらく設置｜リテリア LINE誘導

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

2. How can these apps improve my store's customer experience?

3. Are Shopify support apps easy to integrate?

4. Do these apps offer analytics and reporting features?

5. Can I customize the features of these apps to suit my needs?

6. How do these apps help in boosting sales?

7. Are there free Shopify support apps available?

8. How do I choose the right support app for my store?

9. Is customer support available for these apps?