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Effortlessly track returns and rediscover shopping delights with Reshop. Show more

Reshop App revolutionizes the return process by transforming it into a dynamic opportunity for additional sales. When customers initiate a return through Reshop, they gain access to a mobile app that not only allows them to track their return but also offers a tailored shopping experience designed to enhance customer satisfaction. By helping users discover products they'll love, Reshop turns the disappointment of a return into a chance for repurchase, effectively turning refunds into revenue. The app's user-friendly interface ensures that customers are always informed about the status of their returns, instilling confidence and encouraging future purchases. Reshop empowers businesses to retain customer loyalty and drive sales, even after a purchase doesn't work out as expected. Ultimately, Reshop provides a seamless solution for retailers to convert returns into a positive experience, benefiting both the customer and the business.
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Personalized shopping
Return tracking
Repurchase driving

Order returns, refunds and exchanges is now easy and unlimited Show more

Final Returns & Order Exchange is a transformative app designed to streamline the process of handling product returns, exchanges, and refunds for businesses. Recognizing the complexity and time-consuming nature of managing customer returns, this app aims to enhance customer satisfaction and boost operational efficiency for merchants. Final simplifies the return process, making it effortless for customers and businesses alike. It offers seamless item exchanges, reducing friction for users who wish to swap products. The app also enhances communication by providing easy and efficient customer support, ensuring clear and quick interactions. With Final, businesses can expect a more organized and effective approach to managing returns, ultimately improving the overall shopping experience for their customers.
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Effortless returns
Exchange simplified
Simplified communication

Supercharge your support agents Show more

Assembled is an innovative app designed to transform how businesses manage order-related queries and support tickets. By integrating advanced language model technology, it enables companies to efficiently handle large volumes of support tickets, significantly enhancing response times and customer satisfaction. The app provides AI-suggested responses, ensuring faster replies that are tailored to each customer's needs, and it matches the ideal communication tone for every interaction. Assembled gives customer service agents a head start with auto-draft functionality, streamlining their workflow and reducing effort. This tool is particularly valuable for businesses seeking to optimize their support operations, promising a smarter and more effective way to address customer inquiries. Ultimately, Assembled empowers companies to elevate their support services, fostering a more responsive and customer-centric approach.
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Boost satisfaction
Ai suggested responses
Ideal voice matching
Auto-draft responses
Streamline order queries
Optimize response times
  • $5.99 / Month
  • Free Plan Available
  • 14 Days Free Trial

"Enhance e-commerce with personalized quizzes for smarter purchase decisions." Show more

Abandoned is a versatile app that integrates seamlessly with e-commerce platforms to enhance the shopping experience through personalized product quizzes. Designed to assist potential customers who might leave without making a purchase, the app functions as a virtual store assistant, helping them navigate through their choices. By asking tailored questions, Abandoned gathers valuable insights into shopper preferences, allowing it to recommend the most suitable products. This approach not only aids in capturing leads but also supports sales by aligning offerings with customer expectations. The app's capabilities include seamless lead capture, growing marketing lists, and built-in add-to-cart functionality directly from quiz results. Ultimately, Abandoned empowers e-commerce brands to foster stronger customer relationships and make data-driven decisions to optimize sales strategies.
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Data-driven insights
Personalized recommendations
Interactive quizzes
Add-to-cart functionality
Seamless lead capture
Shopper preferences analysis
  • $2.99 / Month
  • Free Plan Available
  • 3 Days Free Trial

Bridge the gap between browsing and buying with whatsapp chat Show more

The Vista WhatsApp Chat Button app offers a seamless way to enhance customer communication by integrating a WhatsApp button directly onto your website. With this tool, businesses can instantly connect with customers, addressing inquiries in real-time and providing the essential human interaction that often influences purchasing decisions. Users can easily select a WhatsApp number and prefill custom messages, ensuring that customer interactions start on the right note. This no-code, mobile-friendly solution simplifies the process of building and maintaining customer relationships, offering prompt and personalized support at every step. Additionally, the app provides flexibility with features such as the ability to add a floating button for both desktop and mobile versions of a website, choose its position, and even disable it temporarily if needed. By leveraging this intuitive communication tool, businesses can significantly enhance customer engagement and satisfaction.
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No coding required
Mobile-friendly
Instant communication
Custom prefilled message
Floating whatsapp button
Button positioning
  • $19-$319 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
1 Reviews

AI-driven customer service with live chat, multilingual support, and smart tools. Show more

AskDolphin: Live Chat & AI is a comprehensive customer service platform designed to enhance user experience and support efficiency. This app combines the immediacy of live chat with the intelligence of AI-driven support to ensure customers receive prompt assistance, whether you’re online or away. Dolphin AI is adept at handling frequently asked questions, offering seamless multilingual support to cater to a global audience. By syncing product details, businesses can train the AI to deliver precise, automated responses, saving time and resources. Innovative smart QR codes bridge the gap between physical products and digital support, offering 24/7 after-sales service. With team management features, AskDolphin empowers collaboration among customer service teams, making it an adaptable solution for businesses seeking to streamline their support capabilities.
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Multilingual support
Live chat
Product sync
Team management
Qr codes
Ai support
  • Free Plan Available
8.2
2 Reviews

Connect, collaborate, and grow with fellow merchants in your dashboard. Show more

Club of Merchants is a dedicated community platform for merchants, seamlessly integrated into your admin dashboard for easy access. It's a space where you can post questions, get answers, and provide support to fellow merchants without the interference of agencies or freelancers promoting their services. You can get paired with other merchants based on specific criteria such as revenue bracket, the markets you operate in, your store's languages, the features you use, and the type of products you sell. This tailored pairing facilitates meaningful collaborations and fosters mutual improvement among peers. Club of Merchants emphasizes genuine peer-to-peer interaction with no spam, ads, or self-promotion, ensuring a distraction-free environment for exchanging knowledge. Beyond the virtual interactions, the platform also organizes online and in-person events, meetups, and workshops to further enhance learning and networking opportunities. A hassle-free setup ensures that you’re able to connect with the community right from where you work.
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Integrated dashboard
Community collaboration
Peer networking
Custom pairings
Knowledge exchange
Industry grouping
  • Free Plan Available
9.1
1 Reviews

"Streamline support with customizable, mobile-friendly FAQ management." Show more

BS FAQs is a cutting-edge FAQ management app designed to enhance customer support by providing instant answers. This tool allows businesses to customize FAQ designs effortlessly, ensuring they align perfectly with their brand identity. Its seamless integration means FAQs can be displayed anywhere, all while maintaining a responsive design that guarantees an optimal mobile-friendly experience. Users will appreciate the intuitive side navigation and grouping features, which make finding information straightforward and efficient. With flexible font customization and a hassle-free, no-code setup, BS FAQs empowers businesses to quickly streamline support and elevate customer engagement. Get started in minutes and see the difference in your customer interaction and satisfaction metrics.
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Customizable design
Intuitive navigation
No-code setup
Mobile-friendly interface
Simple integration

Add polls & surveys to your stores post purchase page Show more

Fuzzy Surveys is a powerful tool designed to help businesses enhance their sales and customer satisfaction by collecting valuable insights directly from their customers. With an intuitive editor, users can effortlessly integrate surveys into the order confirmation screen, capturing critical feedback about customer needs and preferences. These insights have consistently demonstrated their ability to boost the average order value (AOV) and open up new marketing opportunities. Fuzzy Surveys allows for seamless setup of visually appealing surveys that align perfectly with your brand's order pages. By gathering feedback post-purchase, businesses can better understand customer behavior and identify high-performing sales channels or potential areas for conversion growth. Overall, Fuzzy Surveys empowers businesses to make data-driven decisions that fuel customer satisfaction and revenue growth.
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Seamless integration
Editor tool
Post-purchase surveys
Customer insights
Increase aov
Sales channels
  • $75-$750 / Month
  • Free Plan Available
  • 30 Days Free Trial
9.1
3 Reviews

Simplifying returns with nonprofit donations. Show more

LiquiDonate is an innovative app that revolutionizes the way retailers manage product returns by partnering with local nonprofits. It enables shoppers to send their returns directly to nonprofits, completely bypassing the retailer in the returns process. This approach not only saves retailers time and resources but also enhances their social responsibility and environmental sustainability efforts. With workflows designed to dynamically manage returns and match them with appropriate nonprofit organizations, LiquiDonate ensures seamless integration and efficient handling of each returned item. Retailers can easily identify the nearest warehouse and generate shipping labels, streamlining the donation process. Additionally, the app provides full visibility into every donation made, allowing retailers to track and report their contributions. LiquiDonate is ideal for any retailer looking to handle unsellable returns while making a positive impact on the community.
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Direct nonprofit shipping
Automatic return donations
Local nonprofit partnerships
No retailer handling required
Time and resource saving
Socially responsible

Streamline order management with automated WhatsApp messages for Shopify integration.

  • $9-$29 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
55 Reviews

Highly customizable & low-friction surveys get more answers Show more

Asklayer Post Purchase Survey is a powerful tool designed to enhance your business decision-making through actionable customer feedback. This versatile app offers per-question reporting with intuitive in-app charts and allows you to export raw data for comprehensive external analysis. With Asklayer, you can conduct unlimited surveys across unlimited pages, boasting over 15 question types to gather the insights you need. Packed with advanced features like targeting rules, skip logic, and question randomization, the app enables highly customized survey experiences. Additional capabilities include coupon generation, NPS, CSAT, and cross-tabulation, ensuring a comprehensive data collection strategy. Asklayer seamlessly integrates with tools like Shopify and webhooks, streamlining your workflow. It provides robust on-site survey options and automated email follow-ups, boosting engagement and feedback collection post-purchase.
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Unlimited surveys
Advanced targeting
On-site surveys
Tag users
Coupon generation
Deep integrations
  • $59-$119 / Month
  • 7 Days Free Trial

AI-powered empathetic chatbot for websites to resolve queries. Show more

Yugaa is an innovative AI-driven chatbot designed to enhance customer engagement and support for merchants. It effectively addresses the challenge of managing high volumes of customer inquiries by providing instant, personalized responses, leading to improved customer satisfaction and streamlined operations. Merchants leveraging Yugaa experience increased sales conversions and can efficiently manage customer interactions while significantly reducing customer experience (CX) costs. The app also offers valuable insights to optimize support systems for better profitability. Key features include a 24/7 empathetic AI that understands intent and responds naturally, live analytics for performance tracking, and a knowledge base for expanding the chatbot's capabilities. Yugaa allows for customization to ensure the chatbot aligns with brand aesthetics, and it prioritizes data security, using encryption to guarantee confidentiality.
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24/7 support
Knowledge base
Streamlined operations
Instant responses
Data security
Automated engagement

AI-Powered Shopify Assistant: Automates Support Bilingually, No Coding Required. Show more

Rocketch Support Assistant is an innovative AI-powered tool designed specifically for Shopify merchants to streamline customer support effortlessly. By utilizing store-specific information such as policies, FAQs, and product details, Rocketch automates responses to common customer inquiries, significantly reducing the support burden on businesses. Its bilingual capabilities in English and Spanish ensure a broader reach and more inclusive service. Users can customize the chatbot's tone and personality, creating a more personalized interaction with customers. The app also provides a seamless fallback to email for real-time support when needed, ensuring no query goes unanswered. Rocketch integrates easily into stores with no coding required, allowing merchants to enhance customer satisfaction quickly and effectively.
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Instant faq answers
Seamless embedding
Bilingual chatbot
  • $18-$98 / Month
  • Free Plan Available

Telegram-integrated AI offering smart, personalized product recommendations and support.

24/7 AI support boosting sales and resolving issues effortlessly.

  • Free Plan Available
  • 14 Days Free Trial
9.1
6 Reviews

Automate returns or exchanges and upsell free returns. Show more

Navidium Returns & Exchanges is a comprehensive solution designed to streamline the returns and exchange process for e-commerce businesses. It provides a fully automated, rule-based portal that allows customers to redo their orders instantly, minimizing the hassle of handling replacement orders and warranties. With features such as instant replacements, return label printing, and routing shipping insurance claims directly to your internal portal, Navidium drastically reduces customer service requests. The app encourages upselling through free returns and exchanges while offering store credit incentives to boost your revenue. Additionally, businesses can leverage its upsell widget to control and reduce shipping label costs. Navidium ensures there are no contracts, hidden fees, or gated features, allowing you to keep all the widget revenue. Enhance your operations further with tools to upsell products, manage subscription returns, and gain deep insights from analytics on returns.
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Automated returns portal
Rule-based exchanges
Shipping claims management
Instant order redo
Return label printing
Incentivized store credit
  • $49-$99 / Month
  • Free Plan Available
  • 30 Days Free Trial

AI Chatbot for customer support and sales conversion Show more

Conversell AI Chatbot is a versatile platform designed to help businesses effortlessly deploy intelligent chatbots across various channels, such as social messaging apps and voice assistants like Alexa. With Conversell, building and launching AI-powered chatbots is a breeze, even for those without any coding skills. The app empowers businesses to provide round-the-clock customer support, resolve inquiries, and answer FAQs efficiently with AI assistance. Customers can also benefit from seamless order tracking and updates, enhancing their overall experience. Conversell features a user-friendly dashboard that allows businesses to monitor their bots' performance and conversion rates with ease. Tailored to meet specific business needs, this platform ensures strategic customer engagement and support, maximizing operational efficiency.
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No coding required
Order tracking
Performance dashboard
24/7 support
Multi-platform deployment
Ai customer assistance
  • $9 / Month
  • Free Plan Available
  • 30 Days Free Trial
(2.9/5)
5 Reviews

Turn 404 errors into sales with AI redirection & assistance Show more

NotFoundBot: Broken Link AI is an essential tool for any online store looking to enhance customer satisfaction and boost sales by addressing the often-overlooked issue of 404 errors. This innovative app identifies visitor intent in real-time and seamlessly redirects lost visitors to the content they are seeking, effectively turning potential setbacks into successful customer interactions. By improving user experience and recapturing possible sales, NotFoundBot provides an effortless setup process for merchants, making it suitable for all store sizes. The app also offers valuable analytics to track and analyze 404 errors, providing merchants with insightful data to further optimize their sites. With features like auto-redirection and chat assistance, NotFoundBot ensures personalized help and guidance, even for uncertain redirects. Enhance your online store’s efficiency and customer satisfaction with NotFoundBot's seamless integration, designed to minimize lost opportunities and maximize conversions.
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Seamless integration
Track & analyze
Auto redirection
Chat assistance

AI chatbot and live chat app for 24/7 multilingual support and sales.

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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