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Showing 720 to 740 of 967 Apps
NS AI Chatbot, Helpdesk & FAQs

NS AI Chatbot, Helpdesk & FAQs

  • $5.99-$34.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8
96 Reviews
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Improve customer service with Live chat, Messenger & Helpdesk. Show more

NS Live Chat, Inbox & Helpdesk is a versatile application designed to streamline customer support by centralizing all conversations from various stores and channels into a single, unified inbox. This powerful tool enhances sales opportunities by offering detailed customer behavior insights and product recommendations directly within the chat portal. With its integrated Helpdesk and Chatbot features, businesses can provide proactive, around-the-clock customer service, significantly improving efficiency. The app allows users to manage and respond to Facebook Messenger and Live Chat messages seamlessly from one place, sharing product recommendations and creating orders effortlessly while chatting. Users can also leverage a smart self-service widget for helpdesk support, order tracking, and customer actions, ensuring enhanced service quality. NS Live Chat, Inbox & Helpdesk empowers businesses to increase responsiveness with automated support through chatbots and saved responses, making it easier for customer service teams to assist clients effectively from anywhere, even on the go using the intuitive mobile app.
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Product recommendations
Mobile app support
Order tracking
Chatbot automation
Real-time visitor tracking
Customer behavior tracking
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All In One Support Button

All In One Support Button

  • $5 / Month
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One-click customer support via social media

Customizable branding
Multi-platform support
One-click access
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Breadstack Chatso

Breadstack Chatso

  • Free Plan Available
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Making online business easy to everyone

Product recommendations
Visitor tracking
Real-time reports
Customer data
Ai promotions
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Facebook Chat by Elfsight

Facebook Chat by Elfsight

  • $5.99 / Month
  • 7 Days Free Trial
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Facebook Live Chat. Add Facebook Messenger Chat Button. Show more

Facebook Chat by Elfsight is a powerful tool designed to enhance your Shopify business by providing seamless customer engagement. In an era where quick responses and personalized assistance are essential, this app ensures you can meet these demands effectively. It enables you to engage with customers in real-time, instantly addressing their queries and enhancing their overall shopping experience. With 24/7 connectivity, you are available whenever your clients need assistance, right on their favorite messenger platform. The app's adaptable styling allows it to seamlessly align with your business's unique objectives and branding. Ultimately, Facebook Chat by Elfsight simplifies communication, turning visitor interactions into valuable customer conversions and boosting your revenue.
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Boost revenue
Engage visitors
Live chats
Effortless visitor contact
Real-time answers
24/7 connection
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Octosell: AI Chatbot as Popup

Octosell: AI Chatbot as Popup

  • Free Plan Available
8
8 Reviews
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Add AI chatbot for skincare advice and product recommendations Show more

Octosell AI Sales Assistant is a cutting-edge app designed to revolutionize the sales process with its AI-powered chatbot feature. It provides personalized skincare advice, helping customers find the right products for their unique skin needs, thereby addressing the common issue of product selection uncertainty. The app seamlessly integrates into websites with a simple plug-and-play setup that requires no coding, making it accessible for businesses of all sizes. Additionally, it maintains a mobile-friendly user interface and employs lazy loading to ensure there's no impact on page load speed. By actively engaging users, the app significantly reduces customer drop-offs and enhances the overall shopping experience. As a result, Octosell AI not only boosts customer satisfaction but also drives sales by suggesting tailored product recommendations effortlessly.
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Fast loading
Product recommendations
Easy integration
Ai chatbot
Mobile-friendly
Skincare advice
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WAlert: WhatsApp notifications

WAlert: WhatsApp notifications

  • $9-$19 / Month
  • 14 Days Free Trial
(1/5)
1 Reviews
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Easily keep customers updated with our order notification app. Show more

What'sAlert is a versatile app designed to enhance customer communication for businesses. The app features an automated Greeting function that welcomes new clients the moment they reach out, ensuring a friendly and professional first impression. With its Notification system, What'sAlert can keep your customers updated on new products, boosting engagement and encouraging repeat visits to your store. The app also offers an Order Confirmation feature, sending instant notifications to customers to confirm the success of their orders, minimizing confusion and building trust. Additionally, it provides Cash on Delivery (COD) Order Confirmation notifications, making sure every transaction is seamless and acknowledged. Overall, What'sAlert is a powerful tool for maintaining proactive communication and nurturing customer relationships.
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Order notifications
Cod confirmation
Product updates
Order confirmation
Greeting new clients
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Intercom Chat Box Embed

Intercom Chat Box Embed

  • $4.9 / Month
  • 14 Days Free Trial
(3/5)
2 Reviews
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Talk to your customers with just a few clicks Show more

Intercom Chat Box Embed is a user-friendly application designed to seamlessly integrate the Intercom Messenger widget into your online storefront. With its straightforward setup process, store owners can easily get started without needing any coding expertise. The app provides a simple and intuitive admin interface that allows you to enable or disable the chat box with just a single click. This makes it incredibly convenient to maintain real-time communication with customers, enhancing customer service and engagement. By embedding the chat box, you can leverage the full capabilities of Intercom Messenger to interact with visitors and boost sales. Experience hassle-free integration and start connecting with your customers effortlessly today.
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Real-time communication
Easy setup
No coding
Enable/disable easily
Admin interface
Embed chat box
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TrackMage: Tracking & Upsells

TrackMage: Tracking & Upsells

  • $8.99-$98.89 / Month
  • Free Plan Available
  • 14 Days Free Trial
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Provide Amazon-like customer experience to get extra sales! Show more

TrackMage: Tracking & Upsells is a powerful app designed to seamlessly integrate with your Shopify store, optimizing your shipping and customer engagement processes. It automatically imports your orders and synchronizes all shipment data in real-time, providing your customers with instant live tracking updates and alerts for pickups. This ensures they enjoy an effortless and transparent experience, significantly reducing the number of "Where IS My Order?" requests. With TrackMage, you benefit from comprehensive inbound and outbound shipment statuses, allowing for more direct upsells and improving customer retention. The app also offers robust supply chain analytics and specialized wholesale features, making it indispensable for business growth. Supporting over 1000 carriers worldwide, TrackMage not only automates your shipping alerts but also enhances customer satisfaction with customizable email updates in any language, helping you garner high-ranking customer reviews and repeat purchases effortlessly.
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Customer retention
Automated alerts
Real-time tracking
Review collection
Live shipment updates
Product upsells
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CallTrackingMetrics

CallTrackingMetrics

  • Free Plan Available
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Call Tracking & Automation Platform for Merchants Show more

CallTrackingMetrics is a versatile app designed to enhance call tracking and management for businesses focused on driving orders and sales. By utilizing dynamic number insertion (DNI), it seamlessly connects offline calls to online sales, offering more accurate attribution and insights. Users can leverage real-time buyer data to close more sales efficiently and automate touchpoints for enhanced customer engagement. The app simplifies the sales process, providing detailed insights into the entire buyer journey and comprehensive conversation analytics to boost customer service. It also supports SMS campaign creation to keep customers informed during order fulfillment. Additionally, CallTrackingMetrics allows businesses to view caller order histories and identify buyer preferences, enabling customized automated communications to strengthen customer relationships.
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Dynamic number insertion
Automated sms follow-ups
Real-time buyer insights
Conversation analytics
Ad tracking numbers
Sms campaigns for orders
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TrackShip

TrackShip

  • Free Plan Available
8.2
1 Reviews
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Shipment Tracking & Customer Experience Platform Show more

TrackShip is a robust application designed to streamline your post-shipping process by automatically tracking shipped orders with over 700 shipping carriers worldwide. It handles all customer touchpoints, from shipping notification to delivery confirmation, helping you reduce time spent responding to shipping inquiries. By offering real-time tracking and proactive delivery updates, TrackShip enhances the post-purchase experience for your customers, fostering brand loyalty and trust. Its efficient workflow not only minimizes customer service efforts but also encourages customer engagement, leading to more repeat orders. With TrackShip, you can focus on growing your business while ensuring a delightful customer journey from the moment an order is shipped.
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Engage customers
Auto-tracks shipments
700+ carriers
Reduces inquiry time
Proactive updates
Enhances post-purchase
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Popcorn AI

Popcorn AI

  • $79-$299 / Month
  • 14 Days Free Trial
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Boost sales and support with AI on WhatsApp Show more

Popcorn: AI For WhatsApp is a powerful tool designed to help Shopify merchants leverage the capabilities of WhatsApp for business growth. This app enhances customer interaction by automating sales and support, ensuring each customer receives a personalized experience. By simplifying operations, Popcorn makes it easier for businesses to manage inquiries and orders efficiently, while delivering valuable insights to help optimize business strategies. Its seamless integration with Shopify streamlines workflows for businesses of any size, aiming for increased efficiency and sales. The app intelligently handles complex queries by smoothly transitioning from AI to human agents when needed, ensuring comprehensive customer support. With features like instant FAQ responses, smart product recommendations, and real-time order updates via WhatsApp, Popcorn boosts sales and enhances customer satisfaction.
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Shopify integration
Personalized experiences
Order management
Smart recommendations
Real-time order updates
Streamlined operations
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Meetanshi WhatsApp Chat

Meetanshi WhatsApp Chat

  • Free Plan Available
9.1
2 Reviews
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Allow shoppers to instantly contact you via WhatsApp. 

Advanced customization
Adjustable button position
Custom messages
Instant communication
No contact saving
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GOM Tools: Addons + WhatsApp

GOM Tools: Addons + WhatsApp

  • $1-$6 / Month
  • 7 Days Free Trial
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Agrega WhatsApp y la URL del producto al mensaje del chat. Show more

GOM Tools: Addons + WhatsApp is an intuitive application designed to seamlessly integrate a WhatsApp contact widget into your website with just a few steps—eliminating the need for third-party developers. This user-friendly tool empowers website owners to enhance their communication capabilities, facilitating direct interaction with visitors via WhatsApp. GOM Tools provides the flexibility of incorporating additional features without the requirement of purchasing extra plans, making it a cost-effective solution. An added advantage is the ability to track click events on the WhatsApp widget through Google Analytics, providing valuable insights into user interactions. Furthermore, the app enables the initiation of conversations with an introductory message that includes the URL from which the contact writes, personalizing and contextualizing the communication. Perfect for businesses looking to streamline customer engagement, GOM Tools offers a practical solution to enhancing website functionality and analytics integration.
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Whatsapp integration
Contact widget
Product url in chat
Click events tracking
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ClickConnector

ClickConnector

  • $99-$499 / Month
  • Free Plan Available
  • 21 Days Free Trial
(2/5)
2 Reviews
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Fusion of AI, ChatBots, and humans for exceptional CX. Show more

ClickConnector is an innovative customer support platform that seamlessly integrates ChatBot workflows, AI, and human support to optimize customer service operations. Designed to reduce costs while enhancing customer experience, ClickConnector provides a comprehensive, omni-channel chat solution covering Live Chat, Email, Facebook, Instagram, WhatsApp, Phone, and SMS. Its Shopify Chat Sidebar Plugin offers complete customer context, ensuring a personalized touch in interactions. The platform's team collaboration tools enable effective communication and decision-making, fostering a cohesive customer support team. Furthermore, ClickConnector includes built-in Knowledge Base pages that can be easily integrated with your store, empowering customers with self-service options. With automatic triggers in its Live Chat Plugin, ClickConnector helps businesses engage with their customers more effectively and proactively.
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Team collaboration
Omni-channel support
Shopify chat sidebar
Knowledge base integration
Automatic chat triggers
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Solace Shipping Protection

Solace Shipping Protection

  • Free Plan Available
8.2
1 Reviews
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Shipping Protection-Rev Share-Customer Support-Compatibility Show more

Solace Shipping Protection is your comprehensive solution for eliminating shipping anxieties, providing peace of mind at every stage of the delivery process. This innovative platform ensures that products are safeguarded against loss, damage, or theft, allowing customers to feel secure while enhancing merchants’ revenue opportunities. Enjoy the benefits of a user-friendly dashboard that simplifies viewing claims, managing revenue shares, and automating payouts and payments. Solace stands out with its seamless claim support and dedicated customer service, transforming shipping concerns into opportunities for fostering customer loyalty through quick and efficient responses. Best of all, there are no contractual obligations, offering flexibility and assurance for users. Embrace a worry-free shipping experience and let Solace take the stress out of deliveries.
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Shipping protection
Automated payouts
Revenue share
Seamless dashboard
Claims support
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VOC AI Live Chat & AI Chatbots

VOC AI Live Chat & AI Chatbots

  • Free Plan Available
6.1
12 Reviews
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Customer Intelligence for the Most Customer Centric Brands Show more

ChatGPT Customer Service is a cutting-edge application designed to offer businesses deep insights into customer feedback and reviews. Leveraging the power of AI, this platform enables users to download and analyze customer reviews from popular sources like Amazon and Trustpilot easily. By providing a user-friendly interface, the app makes it simple to uncover valuable trends and insights to understand customer behavior and preferences. This all-in-one helpdesk not just gathers feedback but helps interpret and act on it, effectively streamlining customer support rather than complicating it. With ChatGPT Customer Service, stay ahead of the competition by harnessing the voice of the customer and optimizing your service strategies accordingly. Explore the tool's comprehensive features to enhance your understanding of both your own and your competitor's customer sentiments effortlessly.
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Competitor analysis
Ai review analysis
Download reviews
Customer trend insights
Voice of customer
Streamlined support
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SMPS Product Question & Answer

SMPS Product Question & Answer

  • $1.99-$4.99 / Month
  • Free Plan Available
7.6
270 Reviews
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Quickly respond product related queries for your online store. Show more

The SMPS Product Question & Answer app by Simprosys is an essential tool for online store owners to efficiently handle product-related inquiries. It provides a user-friendly interface for monitoring and managing questions, allowing you to respond either publicly or privately. The app features customizable Q&A widgets that easily integrate with your store theme, enhancing customer engagement and satisfaction. It also supports the creation and maintenance of a comprehensive FAQ page, contributing to improved organic search performance. Benefit from a streamlined dashboard that offers a complete overview of all your inquiries, ensuring you never miss a question. Additionally, the app facilitates email notifications for prompt responses and integrates seamlessly with mailing lists on platforms like MailChimp and Klaviyo. Capitalize on user-generated content to boost your search rankings and enhance your store's visibility.
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Mailchimp integration
Email notifications
Klaviyo integration
Simplified dashboard
Faq page creation
Customizable q&a widgets
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Userpulse: Micro surveys

Userpulse: Micro surveys

  • Free Plan Available
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Get value from your visitors, poll customers and get insights Show more

UserPulse: Micro Surveys is a powerful tool designed to enhance your online shop by capturing valuable user feedback through engaging surveys and quick polls. The app offers various question types, including emojis, thumbs, scales, dropdowns, and open-ended responses, allowing you to tailor your surveys to fit your specific needs. Intelligent triggers enable you to deploy surveys based on user behaviors such as page visits, product views, collection browsing, exit intent, or specific time delays, ensuring you reach your audience at the optimal moment. With UserPulse, creating surveys is a swift process, taking only minutes, and allows for customization to highlight particular products or collections. The intuitive dashboard provides easy access to review and analyze responses, helping you make data-driven decisions to optimize your online presence. Ultimately, UserPulse empowers you to effortlessly engage with your users, understand their preferences, and harness traffic value effectively.
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On-site surveys
Quick polls
Various question types
Smart survey triggers
Easy survey creation
Product-specific surveys
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Order Tracking & Chatbot

Order Tracking & Chatbot

  • Free Plan Available
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Chatbot with real-time order tracking and notifications Show more

Order Tracking & Chatbot is a revolutionary app designed specifically to enhance customer service for eCommerce businesses, powered by ShippingChimp. Integrating seamlessly with Shopify, this app provides an intuitive chat widget that sits conveniently at the bottom of your website, enabling customers to easily inquire about their order status. The chatbot is available 24/7, offering instant information on order-delivery details without any manual intervention from your team. Beyond just order tracking, the chatbot also streamlines processing return requests and handling disputes related to lost or damaged items, ensuring a hassle-free experience for both merchants and customers. By automating these interactions, the app allows businesses to deliver excellent customer service with minimal effort, increasing customer satisfaction and fostering loyalty. This tool is indispensable for any online store looking to refine their post-purchase support and improve operational efficiency.
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Real-time order tracking
Chat widget integration
Return requests handling
Dispute management
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Dash Logistics Tracking

Dash Logistics Tracking

  • $9-$39 / Month
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Reduce your burden of handling logistics consulting Show more

Dash Logistics Tracking is a cutting-edge mobile application designed for seamless and efficient management of logistics operations. This app provides real-time tracking of shipments, ensuring that users can monitor the status and location of their goods at all times. With its user-friendly interface, Dash allows for easy coordination between drivers and dispatchers, enhancing communication and minimizing delays. The app also includes features such as route optimization, delivery scheduling, and automated notifications, helping businesses streamline their logistics processes. Whether you're a small business or a large enterprise, Dash Logistics Tracking offers customizable options to fit your specific needs. Additionally, the app's robust analytics tools provide insights into operational performance, enabling data-driven decision-making to improve efficiency and customer satisfaction.
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Automated updates
Real-time tracking
Route optimization
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Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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